Software Tester Jobs in Qatar

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

We're looking for a Lead AI Engineer to join our team in Doha, Qatar, in an onsite working mode. In this role, you will lead the design and implementation of AI-driven strategies, architectures and operating models, enabling engineering teams to transition to spec-driven and agentic AI delivery methods. This is a critical position to influence and drive AI-assisted development, ensuring scalable implementations, governance and measurable business outcomes. Your expertise will shape AI adoption across the organization, balancing innovation with compliance, security and operational integrity. Responsibilities Architect and deploy token-efficient AI search and retrieval systems optimized for cost, relevance and performance Advise on AI adoption strategies, including when to apply RAG, agents, copilots or traditional engineering approaches Define and implement spec-driven development practices with governance and reusable standards Design KPIs to measure productivity gains, quality improvements and AI adoption maturity Build end-to-end AI pipelines, including embeddings, vector stores, retrieval layers, LLM integrations and streaming inference Develop operational strategies for agentic systems, including rollout governance, versioning and observability Partner with product owners and engineering leads to define AI adoption roadmaps and enable workforce capability uplift Drive training, playbooks and mentorship to accelerate workforce readiness in AI-enabled engineering workflows Implement responsible AI practices, ensuring compliance with security, safety and ethical guidelines Requirements Bachelor's degree in Computer Science, Software Engineering or related field4+ years of experience building production AI systems or 2+ years in production-level LLM/RAG solutions Proven track record leading AI transformations, strategy design and adoption initiatives Deep expertise in RAG architectures: embeddings, vector DBs, retrieval strategies Strong proficiency with Python, familiarity with Java and API protocols (REST/g RPC) Experience with agent frameworks and implementing agentic workflows in enterprise software delivery Practical knowledge of Kubernetes, cloud services, CI/CD pipelines and deployment automation Hands-on experience in integrating LLM providers and self-hosted models into scalable architectures Knowledge of AI observability, testing frameworks, model versioning and prompt governance We offer Private healthcare and life insurance End of service gratuity Annual air travel tickets for expatriates Corporate Programs including Employee Referral Program with rewards Learning and development opportunities including in-house training and coaching, professional certifications, and courses

About the Role We are looking for an experienced IT & Systems Support Specialist to join our team in Doha. This role is responsible for providing day-to-day technical support across the company, ensuring that all employees can work efficiently with minimal downtime. You will support computers, networks, printers, ERP systems, Microsoft 365, and other business technologies while helping maintain a secure, reliable, and well-organized IT environment. This is a hands-on role for someone who enjoys solving technical problems, supporting users, and continuously improving business systems.<br>Key Responsibilities Provide daily IT support to employees across all departments. Install, configure, and maintain desktops, laptops, printers, barcode printers, barcode scanners, and other office devices. Diagnose and resolve hardware, software, and network issues. Support users with ERP system troubleshooting and basic training. Set up computers, email accounts, Microsoft 365, and user access for new employees. Manage user accounts, permissions, and basic security settings. Monitor office networks, Wi-Fi, internet connectivity, and shared devices. Install, configure, and maintain Windows operating systems and business applications. Coordinate with external vendors and system providers when advanced technical support is required. Perform routine maintenance, software updates, backups, and health checks. Maintain IT asset records, software licenses, warranties, and equipment inventory. Document technical procedures, support activities, and system configurations. Recommend improvements to enhance system reliability, security, and efficiency.<br>Qualifications Bachelor’s degree or diploma in Information Technology, Computer Science, Information Systems, or a related field. Minimum 3 years of experience in IT support, technical support, system administration, or a similar role. Strong knowledge of Windows operating systems and Microsoft 365. Experience troubleshooting desktops, laptops, printers, and office hardware. Good understanding of networking, including TCP/IP, DNS, DHCP, routers, switches, and Wi-Fi. Experience supporting ERP or other business management systems. Strong problem-solving and analytical skills. Excellent communication and user support skills. Highly organized with strong attention to detail. Ability to manage multiple tasks and prioritize technical issues effectively. Willingness to learn new technologies and continuously improve technical knowledge. Ability to work independently and collaboratively within a team. Currently based in Qatar. Available to join immediately.<br>To Apply Please send your CV to career@arkanmktg.com and mention “IT & Systems Support Specialist” in the subject line.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Document Controller is responsible to oversee and manage the organization, distribution, and tracking of documents within a project or organization. They are responsible for ensuring that all documents are accurately recorded, stored, and accessible to authorized personnel as needed. Additionally, Senior Document Controllers may supervise a team of document control staff, develop document control procedures, and liaise with project managers, engineers, and other stakeholders to ensure compliance with document management requirements. Their primary goal is to facilitate efficient document workflows, maintain data integrity, and support effective communication and collaboration among project teams. </p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Supervise document control activities and ensuring compliance with document management procedures and standards.</p><br> <p>Oversee the organization, categorization, and filing of documents to ensure easy retrieval and accessibility.</p><br> <p>Manage document distribution processes, including receiving, reviewing, and disseminating incoming and outgoing documents to appropriate recipients.</p><br> <p>Track document revisions, updates, and approvals, and maintaining accurate records of document history and status.</p><br> <p>Develop and implement document control procedures, workflows, and best practices to optimize efficiency and accuracy.</p><br> <p>Train and mentor document control staff on document management processes, software systems, and compliance requirements.</p><br> <p>Liaise with project managers, engineers, contractors, and other stakeholders to coordinate document-related activities and address any issues or concerns.</p><br> <p>Conduct regular audits and quality checks of document management systems to ensure data integrity, compliance with regulatory requirements, and adherence to organizational standards.</p><br> <p>Provide technical support and troubleshooting assistance to users of document management software systems.</p><br> <p>Contribute to continuous improvement initiatives aimed at enhancing document control processes, systems, and tools to meet evolving project or organizational needs.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in ISO documentation standards</p><br> <p>Knowledge in use of spreadsheets, database, word processing and selected job specific software</p><br> <p>Knowledge of records management principles and procedures including record keeping and filing principles</p><br> <p>and practices</p><br> <p>Good working knowledge of English, both written and verbal</p><br> <p>Knowledge of Office machines and other related equipment</p><br> <p>Computer literacy and experience of using a range of Microsoft Office software</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Resilience<br>Agility<br>AI Fluency<br>Quality<br>Leadership<br>Database Knowledge L2<br>Records Management L2<br>Customer Document Analysis L2<br>Data Archiving L2<br>Recordkeeping and Logs L2<br><br><br><u><b>Education</b></u> <br>Diploma in any related field<br><br><br><br> </div>

Position Overview: <br>The precast detailer prepares precise shop drawings and detailing for precast concrete components, ensuring they meet project specifications, structural requirements, and design standards. They collaborate closely with engineers, architects, and construction teams to facilitate the fabrication and installation of precast elements.<br>Key Responsibilities:<br>Interpret architectural and structural drawings to develop detailed precast concrete shop drawings. Generate 3D models and production drawings for precast components such as walls, beams, columns, stairs, and façades. Ensure all precast details comply with industry codes, safety standards, and project requirements. Coordinate with engineers and fabricators to resolve design or fabrication issues. Review and verify shop drawings for accuracy, clarity, and constructability. Maintain documentation and track revisions throughout the project lifecycle. Communicate effectively with project teams to ensure timely fabrication and delivery. Utilize CAD software (Auto CAD, Revit, Tekla Structures, etc.) for detailed design work.<br>Qualifications:<br>Proven experience as a precast detailer or similar role. Proficiency in CAD and 3D modeling software. Strong understanding of precast concrete manufacturing processes. Knowledge of building codes, standards, and engineering principles. Excellent attention to detail and problem-solving skills. Effective communication and teamwork abilities.<br>Work Environment:<br>Office-based with site visits as needed. Collaboration with design, engineering, and manufacturing teams.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><ul><li><p>Assist in developing and maintaining project schedules using advanced scheduling software to ensure timely project delivery.</p></li><li><p>Assist in preparation of construction schedule for the tendering purpose. Develop the Work Breakdown Structure (WBS).</p></li><li><p>Assist in preparation of master project construction program in Primavera P6, Baseline Schedule and get approval from clients/consultants for new jobs and take the approval from consultant /client.</p></li><li><p>Collaborate with project managers and engineering teams to gather and analyze data for resource allocation and optimization.</p></li><li><p>Monitor project progress and prepare regular status reports to communicate updates to stakeholders effectively.</p></li><li><p>Participate in project meetings, providing insights on scheduling challenges and potential solutions to keep projects on track.</p></li><li><p>Collect daily/weekly progress data from site teams. Analyze deviations from baseline and determine reasons for delays. Prepare the recovery schedules.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Civil Engineering, Construction Management, or a related field, providing a solid foundation for the role.</p></li><li><p>2-5 years of experience in planning or scheduling within the construction or engineering industry, demonstrating practical knowledge.</p></li><li><p>Familiarity with project management software such as Primavera P6 or Microsoft Project, enabling effective schedule creation.</p></li><li><p>Certifications like PMP or CAPM are advantageous, showcasing commitment to professional development in planning.</p></li></ul><p></p></section>

Job Summary<br><br>You will be responsible for the design and development of the overall functionality of digital products to ensure exceptional user experience by translating business requirements and concepts into sitemaps & journey maps, wireframes, and prototypes. You will provide design support while understanding user-centered design principles and best practices.<br><br>Reporting Structure<br><br>This role reports to the Lead – Customer Experience <br><br>Job Objectives <br><br>Translate complex concepts and interactions into visually coherent wireframes or prototypes. Design and develop UX interfaces and workflows to enhance user experience. Research, understand, and utilize ongoing mobile applications’/website analytics. <br><br>Job Responsibilities<br><br>Design & Development <br><br>Create customer experience journeys for product/project features, web pages, product interstitials, notifications, and other components of the product experience that align and support the overall subscriber experience. Create wireframes, storyboards, walkthroughs, and prototypes to communicate your design to the rest of the team. Develop detailed wireframes, user flows, mockups, and other product deliverables to effectively communicate designs and product requirements. Formulating information architecture and navigation for complex data structures Articulating future-proof design strategy for multi-audience, multi-channel, multi-app solutions Work with other teams to test features and incorporate user feedback into design iterations. Utilize rapid prototyping and iterative design techniques. Design for multiple platforms & screens for people-centered digital products. Deliver engineering-friendly design specifications and documentation. Online portfolio of Research, Personas, UX Flows, Experience Maps, Wireframes, Prototypes, and User Testing Conduct benchmarking against similar types of businesses to ensure that the proposed design is following the latest trend in the market and is competitive compared to other businesses in the same industry. Conduct research pre-developing the customer experience. Conduct surveys to collect end customers’ feedback on the developed journeys. <br><br>Documentation, Communication & Collaboration <br><br>Create documentation (Interactive playbooks, UX documentation, site architecture, wireframes, use cases, and task flows,) to be used by the team. Maintain all UX/UI Templates, documentation, assets, personas, design mockups, user flows, navigational maps, and experience documentation for assigned projects. Communicate designs – Create meaningful UX deliverables such as sketching, storyboards, sitemaps, wireframes, flowcharts, prototypes. Collaborate with project teams to create artwork for the platform that satisfies requirements and strategic messaging and continues to raise the visual integrity of the user experience, to drive user adoption and engagement. Collaborate with fellow designers to help evolve the design language of the website/mobile application. Collaborate cross-functionally with other groups to solve strategic initiatives and new project challenges quickly and creatively. Work closely with a cross-functional team of designers, software engineers, product managers, and business owners through all product development phases. Work with the Software Testing team during the testing phase to ensure that what was developed matches the journey designed <br><br>Job Requirements<br><br>Educational Qualification <br><br>Bachelor’s degree in computer science or a related field Licenses & Certifications Scrum Master Google UX Design Professional <br><br>Previous Work Experience<br><br>5+ years of experience as a user experience designer, information designer, interaction designer, and graphic designer Experience in professional user interface design or related design disciplines Proficiency with several graphics’ tools (Photoshop, Illustrator, InDesign) Proficient with at least one of these design programs such as Adobe Suite, Sketch, Figma, or equivalent Proficiency with wireframe and prototyping tools (Axure is the current tool of choice) Ability to work on highly detailed projects, highly creative brand-driven projects. Experience shipping high-quality consumer or enterprise products a plus. A strong portfolio of work demonstrating breadth and depth in UX and visual design, design strategy and process Critical thinker able to work through complex variations and with high attention to detail. Experience designing complex solutions for complete digital environments for both desktop and mobile. Experience applying WCAG standards to design concepts. Proficient with qualitative and quantitative user testing methodologies, such as user research, usability testing (moderated and unmoderated), A/B testing, and analysis Solid foundational design skills and sensibilities <br><br>Software Skills<br><br>Strong proficiency/expertise in:<br><br>InDesign Adobe XD Axure RP Interactive Prototyping Tools An added advantage if you have the knowledge of tools such as Hotjar, Google Analytics, etc. Conceptual, confident, competent, adaptable, proactive, and results-oriented with leadership and strategic thinking abilities Continuously learn and gain knowledge about new software design technologies & trends and leverage the latest Web technologies. Ability to interpret and convert complex concepts and ideas into visually coherent wireframes or prototypes. Ability to work in a fast-paced environment and multi-task and meet tight deadlines. A keen interest and awareness of future developments in website, mobile, software, and technology trends, and innovations Ability to work effectively in a collaborative environment to create top-performing interfaces. Professional written and interpersonal skills when communicating with stakeholders. Ability to prioritize and manage several milestones and projects efficiently and simultaneously. Ability to work individually as a designer of a Product Team \<br><br>About IHorizons<br><br>i Horizons is a regional technology consulting firm committed to delivering end-to-end business solutions to its enterprise clients. Headquartered in Qatar, we are a 30-year-old company driven by talent and innovation, with around 250 technology experts serving customers with their mission-critical applications.<br><br>Our core expertise encompasses digital transformation consulting, enterprise solutions, software development, cloud infrastructure, research and development, system integration, e-commerce solutions, and artificial intelligence. This positions us as a leading integrated solution provider across the region, offering tailored services to meet our clients' specific needs. i Horizons has evolved into an AI-centric company, investing in creating strong artificial intelligence and machine learning skillsets and developing use cases and AI solutions for a broad set of industries. We measure our success by the meaningful improvements we deliver to our clients, our people, our shareholders, partners, and communities.<br><br>Powered by Jazz HR<br><br>h WwO2qpgv8

Job Summary<br><br>You will be responsible for the design and development of the overall functionality of digital products to ensure exceptional user experience by translating business requirements and concepts into sitemaps & journey maps, wireframes, and prototypes. You will provide design support while understanding user-centered design principles and best practices.<br><br>Reporting Structure<br><br>This role reports to the Lead – Customer Experience <br><br>Job Objectives <br><br>Translate complex concepts and interactions into visually coherent wireframes or prototypes. Design and develop UX interfaces and workflows to enhance user experience. Research, understand, and utilize ongoing mobile applications’/website analytics. <br><br>Job Responsibilities<br><br>Design & Development <br><br>Create customer experience journeys for product/project features, web pages, product interstitials, notifications, and other components of the product experience that align and support the overall subscriber experience. Create wireframes, storyboards, walkthroughs, and prototypes to communicate your design to the rest of the team. Develop detailed wireframes, user flows, mockups, and other product deliverables to effectively communicate designs and product requirements. Formulating information architecture and navigation for complex data structures Articulating future-proof design strategy for multi-audience, multi-channel, multi-app solutions Work with other teams to test features and incorporate user feedback into design iterations. Utilize rapid prototyping and iterative design techniques. Design for multiple platforms & screens for people-centered digital products. Deliver engineering-friendly design specifications and documentation. Online portfolio of Research, Personas, UX Flows, Experience Maps, Wireframes, Prototypes, and User Testing Conduct benchmarking against similar types of businesses to ensure that the proposed design is following the latest trend in the market and is competitive compared to other businesses in the same industry. Conduct research pre-developing the customer experience. Conduct surveys to collect end customers’ feedback on the developed journeys. <br><br>Documentation, Communication & Collaboration <br><br>Create documentation (Interactive playbooks, UX documentation, site architecture, wireframes, use cases, and task flows,) to be used by the team. Maintain all UX/UI Templates, documentation, assets, personas, design mockups, user flows, navigational maps, and experience documentation for assigned projects. Communicate designs – Create meaningful UX deliverables such as sketching, storyboards, sitemaps, wireframes, flowcharts, prototypes. Collaborate with project teams to create artwork for the platform that satisfies requirements and strategic messaging and continues to raise the visual integrity of the user experience, to drive user adoption and engagement. Collaborate with fellow designers to help evolve the design language of the website/mobile application. Collaborate cross-functionally with other groups to solve strategic initiatives and new project challenges quickly and creatively. Work closely with a cross-functional team of designers, software engineers, product managers, and business owners through all product development phases. Work with the Software Testing team during the testing phase to ensure that what was developed matches the journey designed <br><br>Job Requirements<br><br>Educational Qualification <br><br>Bachelor’s degree in computer science or a related field Licenses & Certifications Scrum Master Google UX Design Professional <br><br>Previous Work Experience<br><br>5+ years of experience as a user experience designer, information designer, interaction designer, and graphic designer Experience in professional user interface design or related design disciplines Proficiency with several graphics’ tools (Photoshop, Illustrator, InDesign) Proficient with at least one of these design programs such as Adobe Suite, Sketch, Figma, or equivalent Proficiency with wireframe and prototyping tools (Axure is the current tool of choice) Ability to work on highly detailed projects, highly creative brand-driven projects. Experience shipping high-quality consumer or enterprise products a plus. A strong portfolio of work demonstrating breadth and depth in UX and visual design, design strategy and process Critical thinker able to work through complex variations and with high attention to detail. Experience designing complex solutions for complete digital environments for both desktop and mobile. Experience applying WCAG standards to design concepts. Proficient with qualitative and quantitative user testing methodologies, such as user research, usability testing (moderated and unmoderated), A/B testing, and analysis Solid foundational design skills and sensibilities <br><br>Software Skills<br><br>Strong proficiency/expertise in:<br><br>InDesign Adobe XD Axure RP Interactive Prototyping Tools An added advantage if you have the knowledge of tools such as Hotjar, Google Analytics, etc. Conceptual, confident, competent, adaptable, proactive, and results-oriented with leadership and strategic thinking abilities Continuously learn and gain knowledge about new software design technologies & trends and leverage the latest Web technologies. Ability to interpret and convert complex concepts and ideas into visually coherent wireframes or prototypes. Ability to work in a fast-paced environment and multi-task and meet tight deadlines. A keen interest and awareness of future developments in website, mobile, software, and technology trends, and innovations Ability to work effectively in a collaborative environment to create top-performing interfaces. Professional written and interpersonal skills when communicating with stakeholders. Ability to prioritize and manage several milestones and projects efficiently and simultaneously. Ability to work individually as a designer of a Product Team \<br><br>About IHorizons<br><br>i Horizons is a regional technology consulting firm committed to delivering end-to-end business solutions to its enterprise clients. Headquartered in Qatar, we are a 30-year-old company driven by talent and innovation, with around 250 technology experts serving customers with their mission-critical applications.<br><br>Our core expertise encompasses digital transformation consulting, enterprise solutions, software development, cloud infrastructure, research and development, system integration, e-commerce solutions, and artificial intelligence. This positions us as a leading integrated solution provider across the region, offering tailored services to meet our clients' specific needs. i Horizons has evolved into an AI-centric company, investing in creating strong artificial intelligence and machine learning skillsets and developing use cases and AI solutions for a broad set of industries. We measure our success by the meaningful improvements we deliver to our clients, our people, our shareholders, partners, and communities.<br><br>Powered by Jazz HR<br><br>h WwO2qpgv8

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is partnering with a leading enterprise technology organization to hire an experienced <b>Field Support Technician</b>. This opportunity is ideal for professionals with a strong background in end-user computing, hardware/software troubleshooting, and executive-level IT support. A valid driver's license is mandatory for this role.<br><br><b>Key Responsibilities:<br></b><br><u>IT Operational Support<br></u><br>- Provide first- and second-level support for desktops, laptops, mobile devices, and peripherals.<br><br>- Troubleshoot and resolve hardware, software, network, and application issues.<br><br>- Install, configure, and maintain operating systems (Windows/macOS) and approved enterprise software.<br><br>- Support video conferencing tools, printers, and office IT equipment.<br><br>- Manage and resolve incidents and service requests within defined SLA timelines.<br><br>- Document issues, resolutions, and processes in the ticketing system.<br><br>- Assist in IT onboarding/offboarding processes, including device setup, configuration, and retrieval.<br><br>- Coordinate with vendors for repairs, replacements, and warranty claims.<br><br>- Provide remote support for offsite or hybrid employees.<br><br>- Escalate unresolved issues to higher-level support teams when required.<br><br><u>Enterprise Collaboration &amp; Identity Support<br></u><br>- Support end-user access to Microsoft 365, including Outlook, Teams, and SharePoint.<br><br>- Assist with user provisioning and de-provisioning related to identity management (e.g., Active Directory, Azure Entra ID) from the endpoint perspective.<br><br>- Enforce security and compliance policies on end-user devices.<br><br><u>Asset Management</u><br>- Participate in IT asset management and periodic inventory checks.<br><br>- Communicate asset management strategies to team members and stakeholders effectively.<br><br>- Track hardware lifecycle and ensure accurate inventory records.<br><br><u>Security &amp; Operations</u><br>- Ensure compliance with IT policies, security standards, and best practices.<br><br>- Support security tools such as antivirus, endpoint protection, and MFA on end-user devices.<br><br>- Maintain technical documentation and standard operating procedures (SOPs).<br><br>- Participate in incident, change, and service management activities.<br><br></span><br><span>Requirements<u>Experience</u><br>- Minimum 5 years of work experience in the IT industry.<br><br>- 3 years of experience in positions and responsibilities within IT Service Management or End User Computing / Equipment Domain.<br><br>- Proven experience handling VIP/end-user executive support.<br><br>- Strong knowledge of Windows OS environments.<br><br>- Familiarity with Microsoft 365, Outlook, Teams, and basic network troubleshooting.<br><br>- Experience with ticketing tools and Managed Print Services.<br><br>- Understanding of security tools such as antivirus, endpoint protection, and MFA.<br><br><u>Education &amp; Certifications</u><br>- Bachelor’s degree in Information Technology (BSc), Computer Science, or a related field (BSc of Engineering or BSc of IT).<br><br>- Microsoft Certified: Modern Desktop Administrator (preferred).<br><br>- Certification in ITIL or other similar areas of IT Service Management (preferred).<br><br></span><br><span>Benefits<span><span>-&nbsp;</span></span><span><span><span>Competitive Salary + Benefits</span></span></span><br></span><br> </div>

Black & Grey HR is partnering with a leading enterprise technology organization to hire an experienced Field Support Technician. This opportunity is ideal for professionals with a strong background in end-user computing, hardware/software troubleshooting, and executive-level IT support. A valid driver's license is mandatory for this role.<br>Key Responsibilities:IT Operational Support Provide first- and second-level support for desktops, laptops, mobile devices, and peripherals. Troubleshoot and resolve hardware, software, network, and application issues. Install, configure, and maintain operating systems (Windows/mac OS) and approved enterprise software. Support video conferencing tools, printers, and office IT equipment. Manage and resolve incidents and service requests within defined SLA timelines. Document issues, resolutions, and processes in the ticketing system. Assist in IT onboarding/offboarding processes, including device setup, configuration, and retrieval. Coordinate with vendors for repairs, replacements, and warranty claims. Provide remote support for offsite or hybrid employees. Escalate unresolved issues to higher-level support teams when required.<br>Enterprise Collaboration & Identity Support Support end-user access to Microsoft 365, including Outlook, Teams, and Share Point. Assist with user provisioning and de-provisioning related to identity management (e.g., Active Directory, Azure Entra ID) from the endpoint perspective. Enforce security and compliance policies on end-user devices.<br>Asset Management Participate in IT asset management and periodic inventory checks. Communicate asset management strategies to team members and stakeholders effectively. Track hardware lifecycle and ensure accurate inventory records.<br>Security & Operations Ensure compliance with IT policies, security standards, and best practices. Support security tools such as antivirus, endpoint protection, and MFA on end-user devices. Maintain technical documentation and standard operating procedures (SOPs). Participate in incident, change, and service management activities.<br>Requirements:Experience Minimum 5 years of work experience in the IT industry.3 years of experience in positions and responsibilities within IT Service Management or End User Computing / Equipment Domain. Proven experience handling VIP/end-user executive support. Strong knowledge of Windows OS environments. Familiarity with Microsoft 365, Outlook, Teams, and basic network troubleshooting. Experience with ticketing tools and Managed Print Services. Understanding of security tools such as antivirus, endpoint protection, and MFA.<br>Education & Certifications Bachelor’s degree in Information Technology (BSc), Computer Science, or a related field (BSc of Engineering or BSc of IT). Microsoft Certified: Modern Desktop Administrator (preferred). Certification in ITIL or other similar areas of IT Service Management (preferred).

We are looking for an experienced Mechanical Draftsman to join our team on a 3-month contract. The ideal candidate should have strong Auto CAD skills and hands-on experience in mechanical drafting, 3D modeling, and manufacturing drawings. Key Responsibilities Prepare accurate 2D mechanical drawings using Auto CAD. Create detailed 3D part, assembly, and fabrication models using Solid Works or equivalent 3D CAD software. Generate detailed manufacturing and fabrication drawings from 3D models. Apply GD&T (Geometric Dimensioning & Tolerancing) requirements to drawings. Read and interpret engineering drawings, specifications, and technical documentation. Incorporate machining symbols, tolerances, and surface finish requirements into drawings. Ensure drawings meet engineering, manufacturing, and project requirements. Coordinate with engineers and workshop/manufacturing teams to clarify drawing requirements. Revise drawings based on engineering feedback and manufacturing requirements. Requirements Diploma or relevant qualification in Mechanical Engineering / Mechanical Drafting. Proven experience as a Mechanical Draftsman. Strong proficiency in Auto CAD 2D. Proficiency in Solid Works or equivalent 3D CAD software. Experience creating part, assembly, and fabrication 3D models. Strong knowledge of manufacturing drawings and drafting standards. Good understanding of GD&T. Ability to read and interpret engineering drawings and specifications. Knowledge of machining symbols and surface finish requirements. Strong attention to detail and accuracy. Immediate availability is highly preferred.

Role Description This full-time, on-site Help Desk Technician role is based in Doha, Qatar. The Help Desk Technician will provide first-line technical support for desktop computers, peripherals, and standard business applications, responding to user inquiries via phone, email, and in person. Daily tasks include diagnosing and troubleshooting hardware and software issues, performing computer repair and maintenance, and escalating complex problems to higher-level support when needed. The role also involves documenting support requests, maintaining accurate records in the ticketing system, and assisting with equipment setup, configuration, and updates to ensure stable and secure operations. Collaboration with IT team members and clear communication with end users are essential to deliver timely, effective support. Qualifications Ability to provide Help Desk Support and Technical Support for end users in an office environment. Proficiency with Desktop Computers, including operating systems, standard applications, and basic network connectivity. Strong Troubleshooting skills for hardware, software, and peripheral devices. Hands-on experience with Computer Repair, including diagnostics, component replacement, and system configuration. Basic understanding of IT security practices and safe computing principles. Effective communication skills and a customer-focused approach to resolving issues. Ability to work on-site in Doha, Qatar and collaborate within a cross-functional team. Relevant technical certification (e.g., Comp TIA A+, Microsoft Desktop Support) or equivalent practical experience is preferred.

Key Responsibilities:1. Provided end-to-end technical support for desktop and laptop systems, including troubleshooting hardware, software, and connectivity issues. 2. Handled IMAC activities (Install, Move, Add, Change) and break/fix tasks for end-user devices. 3. Managed the full lifecycle of desktop devices, including configuration, patching, OS imaging, and vendor-based hardware replacements. 4. Delivered support using tools such as SCCM, Intune, and Service Now for asset tracking, ticket resolution, and remote assistance. 5. Administered approved software installations, updates, and security patching in coordination with IT policies. 6. Provided remote and deskside support using EUC tools and supported applications such as MS Office, Outlook, and VPN clients. 7. Ensured compliance with security protocols, antivirus monitoring, and desktop policy enforcement. 8. Offered VIP support and acted as the primary onsite contact during critical escalations or outages. 9. Supported printers, scanners, and peripheral devices, including troubleshooting and routine maintenance. 10. Assisted with Active Directory tasks, basic user account management, and smart hands support. 11. Maintained documentation of incident resolution, hardware inventory, and technical guides for internal reference. 12. Demonstrated familiarity with Windows OS environments, mobile device support, and basic MAC device handling. 13. Followed ITIL practices for incident, problem, and service request management in corporate environments.

<p>Desktop Support Engineers are part of the Level 2 IT Support team responsible for delivering onsite and remote technical assistance to end users. The role involves supporting hardware and software troubleshooting, device provisioning, operating system deployment, Microsoft 365 services, Microsoft Intune endpoint enrollment, printer support, smartboard and meeting room technologies and endpoint security solutions. The position ensures efficient delivery of IT services while maintaining agreed Service Level Agreements (SLAs), operational standards and organizational IT policies. <br></p><p>Update, resolve, and document incidents and service requests in the ITSM ticketing system</p><p>with accurate troubleshooting details while maintaining SLA compliance.</p><ul><li><p>Provide Level 2 technical support to end users through on-site and remote assistance.</p></li><li><p>Troubleshoot and resolve hardware, operating system and software-related issues.</p></li><li><p>Install, configure, and maintain desktops, laptops, tablets and related peripherals.</p></li><li><p>Install, configure, update, and troubleshoot business applications and enterprise software.</p></li><li><p>Support Microsoft 365 services including Outlook, Teams, OneDrive, Microsoft Office</p></li></ul><p>applications and user account-related issues.</p><ul><li><p>Manage Windows endpoints using Microsoft Intune, including device enrollment, policy</p></li></ul><p>deployment, compliance monitoring, application deployment and troubleshooting.</p><ul><li><p>Support Microsoft Entra ID (Azure AD) device registration, user authentication, Conditional</p></li></ul><p>Access-related device issues and Hybrid Azure AD joined devices.</p><ul><li><p>Perform Windows feature updates, cumulative updates, driver updates, firmware updates</p></li></ul><p>and operating system upgrades.</p><ul><li><p>Configure and troubleshoot printers, scanners, smartboards, conferencing equipment,</p></li></ul><p>meeting rooms and audio/video devices.</p><ul><li><p>Set up and maintain wired and wireless network connectivity for client devices.</p></li><li><p>Collaborate with other IT teams and professionals to resolve complex issues.</p></li><li><p>Provide user guidance for Microsoft 365 applications, Windows features, endpoint security</p></li></ul><p>and corporate IT policies.</p><ul><li><p>Perform hardware replacement, warranty coordination, device lifecycle management,</p></li></ul><p>inventory verification and asset management.</p><ul><li><p>Support executive meetings, conference rooms, and business-critical events by ensuring all</p></li></ul><p>IT equipment functions properly.</p><ul><li><p>Participate in IT projects involving endpoint modernization, Windows upgrades, Microsoft</p></li></ul><p>Intune implementation, Microsoft 365 migration and endpoint security compliance</p><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li><p>Bachelor’s degree in Computer Science, Information Technology or a related field, with a</p></li></ul><p>minimum of 2 years of experience in IT support.</p><ul><li><p>Strong analytical, problem-solving and troubleshooting skills.</p></li><li><p>Strong technical knowledge of computer systems, hardware, operating systems and</p></li></ul><p>software.</p><ul><li><p>Experience supporting Microsoft 365 applications including Outlook, Teams, OneDrive, and</p></li></ul><p>Microsoft Office.</p><ul><li><p>Familiarity with Active Directory, Microsoft Entra ID (Azure AD), Hybrid Azure AD Join,</p></li></ul><p>Windows Autopilot, Windows Update for Business, and Group Policy.</p><ul><li><p>Strong communication and interpersonal skills with a customer-focused approach.</p></li><li><p>Ability to work independently and collaboratively within a team environment.</p></li><li><p>Excellent organizational skills with the ability to prioritize multiple tasks and meet</p></li></ul><p>deadlines.</p><ul><li><p>Ability to work under pressure while maintaining a high level of service quality.</p></li><li><p>Commitment to continuous learning and adopting modern endpoint management</p></li></ul><p>technologies.</p>

Overview<br>Our company is TURALI GROUP below products manufacturer and exporter. Turalı Group has 14 different companies in 7 sectors, we have production factories in Turkey, Germany, China, Taiwan. We are working with many biggest manufacturer and OEM companies all over the World. We want to be your suppliers too.<br>Hydraulic & Pneumatic Equipments Metal & Steel Product, Raw Material, Metal Fabrication Special Manufacturing (Machining Welded, Cutting-Bending,Casting, Engineering Plastic Parts Manufacturing ) Mechanical Insulation Products ( Industrial Fittings, Flange, Elbow, Spool etc. )<br>General Catalog : TURALI GROUPTurfab --- Heavy industry and technologies -------- www.turfab.comRastahl --- Steel pipe production and metal service ----- www.rastahl.comHydrointer ---- Production of hydraulic and industrial equipment ----- www.hydrointer.comTurmac Machinery ---- Standard and special production machinery -- www.turmacmachinery.com Ramsa Defense & Aviation ---- Defense industry and aviation ---- www.ramsadefence.comTurva Fit --- Mechanical equipment and fittings production ----- www.turvafit.comRamsasoft ---- Software and software systems ---- www.ramsasoft.comTurali group --- Our holding company ---- www.turaligroup.com<br>Responsibilities<br>Develop sales network in Qatar Preparing report weekly Develop distribitor activity<br>Qualifications<br>Having worked in Turalı group sectors or having similar experiences Proficient in Microsoft office programs and able to report Fluently English speaking Having the ability to represent the company in the Qatar<br>Salary<br>This position not have monthly salary The total profit will be paid as 3-5% on the sales invoice. If total amount will be avalaible for sales target , Turalı will open office and set other sales arquments<br>info@turaligroup.comMs. Asena Erksan

Overview<br>Our company is TURALI GROUP below products manufacturer and exporter. Turalı Group has 14 different companies in 7 sectors, we have production factories in Turkey, Germany, China, Taiwan. We are working with many biggest manufacturer and OEM companies all over the World. We want to be your suppliers too.<br>Hydraulic & Pneumatic Equipments Metal & Steel Product, Raw Material, Metal Fabrication Special Manufacturing (Machining Welded, Cutting-Bending,Casting, Engineering Plastic Parts Manufacturing ) Mechanical Insulation Products ( Industrial Fittings, Flange, Elbow, Spool etc. )<br>General Catalog : TURALI GROUPTurfab --- Heavy industry and technologies -------- www.turfab.comRastahl --- Steel pipe production and metal service ----- www.rastahl.comHydrointer ---- Production of hydraulic and industrial equipment ----- www.hydrointer.comTurmac Machinery ---- Standard and special production machinery -- www.turmacmachinery.com Ramsa Defense & Aviation ---- Defense industry and aviation ---- www.ramsadefence.comTurva Fit --- Mechanical equipment and fittings production ----- www.turvafit.comRamsasoft ---- Software and software systems ---- www.ramsasoft.comTurali group --- Our holding company ---- www.turaligroup.com<br>Responsibilities<br>Develop sales network in Qatar Preparing report weekly Develop distribitor activity<br>Qualifications<br>Having worked in Turalı group sectors or having similar experiences Proficient in Microsoft office programs and able to report Fluently English speaking Having the ability to represent the company in the Qatar<br>Salary<br>This position not have monthly salary The total profit will be paid as 3-5% on the sales invoice. If total amount will be avalaible for sales target , Turalı will open office and set other sales arquments<br>info@turaligroup.comMs. Asena Erksan

Job Description<br><br>Partner with sales and pre-sales teams to understand client requirements and translate them into technical solutions.<br><br>Responsibilities<br><br> Partner with sales and pre-sales teams to understand client requirements and translate them into technical solutions. Collaborating with cross-functional teams to identify and prioritize technical initiatives. Design and document comprehensive enterprise architectures encompassing applications, integrations, data, security, cloud, infrastructure, and networking domains. Leverage your deep understanding of technologies to craft solutions that align with our clients' existing infrastructure and future needs. Collaborate with development teams to ensure architecture implementations conform to design specifications and quality standards. Provide ongoing technical guidance and support throughout the project lifecycle. Ensuring that the software architecture is scalable, maintainable, and extensible. Present architectural solutions to clients and stakeholders effectively. Participating in the development of technical proposals and RFPs. Identify and mitigate risks related to solution architecture, including security vulnerabilities, performance bottlenecks. <br><br>Qualifications<br><br> Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related field. 10+ years of experience in solution architecture with a proven track record in multiple architectural domains. Mastery of multiple architectural domains: applications, integrations, data, security, cloud, infrastructure, and networking. Comprehensive understanding of the different designing approaches, principles, and best practices, such as responsibility- and domain-driven design and event storming.

<p>Parsons is seeking a skilled and experienced CAD Technician to join our team! In this role, you will support engineering and construction teams by producing accurate technical drawings and plans using computer-aided design (CAD) software, ensuring all work complies with project requirements and design standards.</p><p>What You'll Be Doing:</p><ul><li>Preparing detailed and accurate drawings, layouts, and plans using AutoCAD and other computer-aided design software.</li><li>Supporting engineering teams by converting conceptual designs and sketches into technical drawings.</li><li>Reviewing and modifying existing drawings to reflect design changes and project updates.</li><li>Coordinating with site teams to ensure that drawings align with actual site conditions and construction progress.</li><li>Ensuring all drawings are prepared in accordance with client standards and project specifications.</li><li>Maintaining organized drawing records and ensuring updated versions are readily available.</li><li>Assisting in the preparation of construction documentation, layouts, and as-built drawings.</li><li>Collaborating with various engineering disciplines to produce accurate and coordinated technical drawings.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma from an accredited institution.</p><p>10 years of demonstrable experience in drafting for construction projects.</p><p>At least 5 years of experience working on environment firm construction sites, with a strong understanding of site practices.</p><p>Proficient in using AutoCAD and other computer-aided design tools.</p><p>Fluent in English, both written and spoken, with excellent oral and written communication skills.</p><p>Strong computer skills and the ability to work with various design software applications.</p><p>Strong attention to detail and accuracy in technical drawing preparation.</p><p>Ability to work under pressure and meet tight deadlines.</p><p>Excellent organizational and documentation skills.</p><p>A proactive and solution-oriented mindset when faced with design or technical challenges.</p><p>Experience working collaboratively with multidisciplinary teams in a construction environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Almana Group is seeking a motivated <b>Junior Application &amp; Development Officer</b> to support the development, maintenance, and enhancement of business applications. This role is ideal for recent graduates or early-career professionals looking to grow their technical skills in a dynamic corporate IT environment.</p><p><br></p><p><b>Key Responsibilities</b></p><ul><li>Assist in the development, testing, deployment, and maintenance of business applications.</li><li>Troubleshoot and resolve application-related issues.</li><li>Gather and document business requirements.</li><li>Develop reports, dashboards, and forms to support business operations.</li><li>Support User Acceptance Testing (UAT).</li><li>Assist with system integrations and data migration activities.</li><li>Prepare technical documentation and user manuals.</li><li>Provide application support and end-user training when required.</li><li>Monitor application performance and recommend improvements.</li><li>Ensure compliance with IT security standards and development best practices.</li><li>Coordinate with vendors and third-party consultants when necessary.</li><li>Stay updated with emerging technologies and industry best practices.</li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Qualifications</b></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Software Engineering, or a related field.</li><li>0–2 years of experience in software development or application support.</li><li>Fresh graduates with relevant internship experience or university projects are encouraged to apply.</li></ul><p><br></p><p><b>Technical Skills</b></p><ul><li>Knowledge of SQL and relational databases.</li><li>Basic programming knowledge in <b>C#, .NET, Java, Python</b>, or similar technologies.</li><li>Understanding of APIs and system integration concepts.</li><li>Familiarity with Software Development Life Cycle (SDLC).</li><li>Experience with ERP systems is an advantage.</li><li>Knowledge of <b>Power BI, SSRS, or Crystal Reports</b> is considered a plus.</li></ul><p><br></p><p><b>Required Competencies</b></p><ul><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Ability to work independently and collaboratively.</li><li>Willingness to learn and adapt to new technologies.</li><li>Good organizational and time management skills.</li><li>Strong attention to detail.</li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span><span><span><b><span><span><span>Job Description:</span></span></span></b><br></span></span></span></span></p><br><ul><li><span><span>Proficient in CAFM System for reviewing and closing HVAC related work request.</span></span><br></li><li><span><span>Responsible for preparing RFEs and Maintaining HVAC-related documentation</span></span><br></li><li><span><span>Coordinate material arrangements and distribution as per the site requirements.</span></span><br></li><li><span><span>Supervise and lead a team of 10+ HVAC technicians, ensuring timely completion of preventive and corrective maintenance tasks&nbsp;across commercial&nbsp;and&nbsp;critical infrastructure facilities.</span></span><br></li><li><span><span>Lead HVAC service continuity for DCI central plants, supporting uptime targets of for essential services.</span></span><br></li><li><span><span>Prepare survey reports and RFEs,&nbsp; attach quotations,&nbsp; and&nbsp; submit through CAFM Software for client review and approval.</span></span><br></li><li><span><span>Manage PPM and CM work orders in Marafiq&nbsp;CAFM Software,&nbsp; including&nbsp; closing work orders,&nbsp; updating&nbsp; checklists,&nbsp; estimating&nbsp; WRs,&nbsp; tracking&nbsp; pending RFEs,&nbsp; and generating maintenance reports.</span></span><br></li><li><span><span>Perform diagnostics, servicing, and calibration of over 150 HVAC units including AHUs, FCUs, chillers and ventilation systems, enhancing system reliability.</span></span><br></li><li><span><span>Conduct root-cause analysis and fault-finding on mechanical equipment, reducing system downtime through prompt corrective action.</span></span><br></li><li><span><span>Operate and monitor Building Management Systems (BMS), responding to alarms and system failures to maintain 24/7 climate control in data centers and mission-critical environments.</span></span><br></li><li><span><span>Develop and implement structured preventive maintenance schedules, resulting in a reduction in emergency breakdowns.</span></span><br></li><li><span><span>Maintain and audit KPI documentation;&nbsp; generate monthly performance and compliance reports for senior management and stakeholders.</span></span><br></li><li><span><span>Coordinate with clients and contractors,&nbsp; scheduling&nbsp; and facilitating weekly meetings to align HVAC activities with project milestones.</span></span><br></li><li><span><span>Manage and organize technical documentation,&nbsp; work&nbsp; orders,&nbsp; and&nbsp; maintenance logs to ensure regulatory compliance and traceability.</span></span><br></li><li><span><span>Support project managers by preparing progress,&nbsp; tracking&nbsp; reports, and contributing to risk mitigation strategies.</span></span><br></li><li><span><span>Demonstrate expertise in a wide range of HVAC equipment,&nbsp; including VRF systems,&nbsp; DX&nbsp; units,&nbsp; package&nbsp; units,&nbsp; AHUs, FAHUs,&nbsp; and split systems,&nbsp; optimizing energy use and lifecycle performance.</span></span><br></li></ul><br><span>Requirements</span><ul><li><span>Should have 6+ years of experience in HVAC Systems.</span><br></li><li><span>Should have experience in documentation works.</span><br></li><li><span><span><span><span><span>Should be available to start immediately.</span></span></span></span></span><br></li><li><span><span><span><span><span><b>Tentative Start Date - 19 July 2026</b></span></span></span></span></span><br></li><li><span><span><span><span><span>Project duration - 6-8 months</span></span></span></span></span><br></li></ul><br> </div>