Shipping representative Jobs
4211 Jobs Found
<p>Marketing for products (chocolate, cake, and ice cream) to hotels and cafes</p>
<p>We are seeking a full-time Senior Sales Executive to join our on-site team in Doha, Qatar. </p><p>The Senior Sales Executive will be responsible for identifying business opportunities, </p><p>building and maintaining relationships with clients, and achieving sales targets. </p><p>The role involves developing strategic sales plans, conducting presentations and negotiations,</p><p> and staying informed about industry trends and competitors to provide innovative solutions tailored to client needs.<br><br>Qualifications<br><br>Strong skills in Sales Strategy, Networking, and Client Relationship Management<br>Proven experience in Negotiation, Business Development, and Market Research<br>Proficiency in CRM tools and Sales Tracking Systems<br>Excellent Communication, Presentation, and Interpersonal Skills<br>Demonstrated ability to meet and exceed sales targets<br>Understanding of the e-commerce industry and emerging trends<br>Minimum of a Bachelor’s degree in Business, Marketing, or a related field<br>Fluency in English; proficiency in Arabic is a plus<br>Driving License</p>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels Group Culture and Brand Standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Finance / Administration:Monitor the Beverage Cost to ensure it is in line with budget, prepare to take action for any variations. Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office. Ensure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB/Beverage Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB/Beverage Manager. Monitor actual and projected sales on a daily basis. Review meal period covers, room capture ratios and average check to ensure revenue goals are met or exceeded. Identifies and addresses opportunities as needed. Manage incentive programs for upselling and marketing promotions. Marketing:Fully operate within the Marketing & Communications parameters and fully support any marketing campaign set up to promote the bar. Operations:To have a full working knowledge of the bar floor plan / layout and all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic and nonalcoholic beverages To have a full knowledge of bar OS&E and drinks garnishes To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the bar. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database. Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associates are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the DOFB/ADOFB/Beverage Manager Prepare weekly schedules according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands. Organizing monthly team meeting and Daily Calling every day. Ensure all bar closing tasks are completed before the bar team leaves the restaurant. Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented. Run and interpret department reports as necessary. Monitor bar maintenance and report any issues and repairs that may need to be carried out. Oversee the punctuality and appearance of all Food and Beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><b>Job Summary</b> <br></span><p><span>As the Head of Human Resources for Qatar, you will serve as a crucial member of the Country Management Team, acting as the strategic link between the business units and the HR function. Your role involves shaping and executing the HR agenda in Qatar, harmonizing it with the broader Group HR strategy and the specific strategic goals of the Qatar market.</span></p><br><br><p><span>You will act as the HR Subject Matter Expert for Qatar, collaborating closely with functional HR Business Partners for the Asia, Middle East (AME) region, HR Service Delivery teams, and specialists, as well as with the Country CEOs of Standard Chartered Bank Qatar. Your focus will be to ensure that Qatar-specific HR considerations are seamlessly integrated with global business and HR policies to foster a highly effective and efficient organization committed to maximizing employee performance and engagement in every interaction.</span></p><br><br><p><span>Partnering with senior leadership, business heads, functional stakeholders, and HR colleagues, you will champion sustainable business performance through innovative talent management and people strategies. You will oversee critical people processes including performance management, reward practices, resourcing efforts, and talent identification to ensure the organization meets its current and future business needs.</span></p><br><br><p><strong><span>Strategic Leadership Responsibilities</span></strong></p><br><br><ul><li><span>Lead initiatives that influence and enhance business outcomes by embedding robust HR frameworks and practices across all staff levels.</span></li><li><span>Drive the development and strengthening of Line Manager capabilities bank-wide, ensuring managers are equipped to lead, engage and support their teams effectively.</span></li><li><span>Ensure all employee-related policies and procedures adhere strictly to local labor laws and standards of fair treatment, promoting a compliant and ethical workplace environment.</span></li><li><span>Take a proactive role in advising and leading on all matters related to employee relations, ensuring issues are managed fairly and decisively to foster a positive organizational culture.</span></li></ul><br> <br><p><span><strong>Key Responsibilities</strong></span></p><br><br><ul><li><span>Develop and implement comprehensive HR strategies that align with the business objectives and enhance organizational capability in Qatar.</span></li><li><span>Collaborate with global and regional HR teams to adapt best practices to the local context, while maintaining alignment with the Group’s policies and values.</span></li><li><span>Lead talent acquisition efforts to attract, retain, and develop high-caliber individuals capable of driving business success and innovation.</span></li><li><span>Champion diversity, inclusion, and employee engagement programs, ensuring a supportive culture that embraces difference and encourages collaboration.</span></li><li><span>Monitor workforce trends and labor market developments to anticipate challenges and opportunities, implementing proactive solutions for workforce planning.</span></li><li><span>Oversee HR compliance and risk management, working with legal and compliance teams to safeguard both employee rights and the organization’s interests.</span></li><li><span>Lead coaching and development initiatives to nurture leadership and professional growth among employees at all levels.</span></li></ul><br> <br><p><span><strong>Leadership and People Management</strong></span></p><br><br><ul><li><span>Provide inspirational leadership to the HR team and broader business to foster a culture of high performance, accountability, and mutual respect.</span></li><li><span>Manage key stakeholder relationships across the business to facilitate open communication, partnership, and alignment on HR initiatives.</span></li><li><span>Promote a collaborative working environment, encouraging innovation and continuous improvement within the HR function and across the organization.</span></li><li><span>Ensure effective succession planning and talent development programs are in place to support organizational continuity and growth.</span></li></ul><br> <br><p><span><strong>Organizational Development & Employee Experience</strong></span></p><br><br><ul><li><span>Drive initiatives to enhance employee experience and engagement, leveraging data insights and employee feedback to implement tailored action plans.</span></li><li><span>Lead programs supporting diversity, equity, inclusion, and belonging, ensuring the organization reflects and celebrates its diverse workforce.</span></li><li><span>Implement effective change management strategies to support organizational transformations with minimal disruption and maximum adoption.</span></li><li><span>Monitor and manage the wellbeing and mental health initiatives to provide sustained support for employee welfare.</span></li></ul><br><b>Skills and Experience</b> <br><p><span>The ideal candidate will possess the following skills and expertise:</span></p><br><br><ul><li><strong>Human Resources Consulting:</strong> Demonstrated experience advising business leaders on complex HR matters and delivering practical solutions aligned with business objectives.</li><li><strong>Influencing Through Expertise:</strong> Ability to influence stakeholders at all levels by providing credible HR insights and strategic counsel.</li><li><strong>Talent Management:</strong> Proven track record of designing and implementing talent strategies encompassing recruitment, development, retention, and succession planning.</li><li><strong>Performance Management:</strong> Expertise in managing performance frameworks that drive accountability and development, including coaching managers and employees.</li><li><strong>HR Legal and Regulatory Environment:</strong> Comprehensive knowledge of local labor laws, employment regulations, and compliance requirements pertinent to Qatar.</li><li><strong>Employee Relations:</strong> Experience leading employee relations initiatives to foster a positive work environment, managing conflicts, and ensuring fair treatment.</li></ul><br><b>Qualifications</b> <br><p><span>To be considered for this role, candidates should meet the following qualifications:</span></p><br><br><ul><li><strong>Educational Background:</strong> Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline from an accredited institution.</li><li><strong>Professional Certification:</strong> A recognized HR professional qualification such as Chartered Institute of Personnel and Development (CIPD) or Society for Human Resource Management (SHRM) certification is essential.</li><li><strong>Language Proficiency:</strong> Fluency in both English and Arabic is required to effectively communicate within the diverse Qatar workforce and with regional stakeholders.</li><li><strong>Experience:</strong> Extensive experience in a senior HR role within a multinational organization, preferably in the financial services sector, demonstrating leadership and operational excellence.</li></ul><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br>
<p>Together we:</p><br><br>
<ul>
<li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br>
<ul>
<li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li>
</ul><br>
</div>
Job Summary<br><br>As the Head of Human Resources for Qatar, you will serve as a crucial member of the Country Management Team, acting as the strategic link between the business units and the HR function. Your role involves shaping and executing the HR agenda in Qatar, harmonizing it with the broader Group HR strategy and the specific strategic goals of the Qatar market.<br><br>You will act as the HR Subject Matter Expert for Qatar, collaborating closely with functional HR Business Partners for the Asia, Middle East (AME) region, HR Service Delivery teams, and specialists, as well as with the Country CEOs of Standard Chartered Bank Qatar. Your focus will be to ensure that Qatar-specific HR considerations are seamlessly integrated with global business and HR policies to foster a highly effective and efficient organization committed to maximizing employee performance and engagement in every interaction.<br><br>Partnering with senior leadership, business heads, functional stakeholders, and HR colleagues, you will champion sustainable business performance through innovative talent management and people strategies. You will oversee critical people processes including performance management, reward practices, resourcing efforts, and talent identification to ensure the organization meets its current and future business needs.<br><br>Strategic Leadership Responsibilities<br><br>Lead initiatives that influence and enhance business outcomes by embedding robust HR frameworks and practices across all staff levels. Drive the development and strengthening of Line Manager capabilities bank-wide, ensuring managers are equipped to lead, engage and support their teams effectively. Ensure all employee-related policies and procedures adhere strictly to local labor laws and standards of fair treatment, promoting a compliant and ethical workplace environment. Take a proactive role in advising and leading on all matters related to employee relations, ensuring issues are managed fairly and decisively to foster a positive organizational culture.<br><br>Key Responsibilities<br><br>Develop and implement comprehensive HR strategies that align with the business objectives and enhance organizational capability in Qatar. Collaborate with global and regional HR teams to adapt best practices to the local context, while maintaining alignment with the Group’s policies and values. Lead talent acquisition efforts to attract, retain, and develop high-caliber individuals capable of driving business success and innovation. Champion diversity, inclusion, and employee engagement programs, ensuring a supportive culture that embraces difference and encourages collaboration. Monitor workforce trends and labor market developments to anticipate challenges and opportunities, implementing proactive solutions for workforce planning. Oversee HR compliance and risk management, working with legal and compliance teams to safeguard both employee rights and the organization’s interests. Lead coaching and development initiatives to nurture leadership and professional growth among employees at all levels.<br><br>Leadership and People Management<br><br>Provide inspirational leadership to the HR team and broader business to foster a culture of high performance, accountability, and mutual respect. Manage key stakeholder relationships across the business to facilitate open communication, partnership, and alignment on HR initiatives. Promote a collaborative working environment, encouraging innovation and continuous improvement within the HR function and across the organization. Ensure effective succession planning and talent development programs are in place to support organizational continuity and growth.<br><br>Organizational Development & Employee Experience<br><br>Drive initiatives to enhance employee experience and engagement, leveraging data insights and employee feedback to implement tailored action plans. Lead programs supporting diversity, equity, inclusion, and belonging, ensuring the organization reflects and celebrates its diverse workforce. Implement effective change management strategies to support organizational transformations with minimal disruption and maximum adoption. Monitor and manage the wellbeing and mental health initiatives to provide sustained support for employee welfare.<br><br>Skills And Experience<br><br>The ideal candidate will possess the following skills and expertise:<br><br>Human Resources Consulting: Demonstrated experience advising business leaders on complex HR matters and delivering practical solutions aligned with business objectives. Influencing Through Expertise: Ability to influence stakeholders at all levels by providing credible HR insights and strategic counsel. Talent Management: Proven track record of designing and implementing talent strategies encompassing recruitment, development, retention, and succession planning. Performance Management: Expertise in managing performance frameworks that drive accountability and development, including coaching managers and employees. HR Legal and Regulatory Environment: Comprehensive knowledge of local labor laws, employment regulations, and compliance requirements pertinent to Qatar. Employee Relations: Experience leading employee relations initiatives to foster a positive work environment, managing conflicts, and ensuring fair treatment.<br><br>Qualifications<br><br>To be considered for this role, candidates should meet the following qualifications:<br><br>Educational Background: Bachelor’s degree in Human Resources Management, Business Administration, or a related discipline from an accredited institution. Professional Certification: A recognized HR professional qualification such as Chartered Institute of Personnel and Development (CIPD) or Society for Human Resource Management (SHRM) certification is essential. Language Proficiency: Fluency in both English and Arabic is required to effectively communicate within the diverse Qatar workforce and with regional stakeholders. Experience: Extensive experience in a senior HR role within a multinational organization, preferably in the financial services sector, demonstrating leadership and operational excellence.<br><br>About Standard Chartered<br><br>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.<br><br>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.<br><br>Together We<br><br>Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term<br><br>What We Offer<br><br>In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.<br><br>Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Job Requisition ID: 180819<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Junior HR Business Partner is responsible for providing comprehensive HR business partnering support for Doha Festival City Mall in Qatar. The role focuses on fostering a high-performance culture and ensuring alignment with HR policies and procedures. The Junior HRBP collaborates with stakeholders, manages employee relations, workforce planning, and contributes to talent acquisition and engagement processes, ensuring compliance with internal standards and labor laws.<br><br>What You Will Do:<br><br>Provide day-to-day HR business partnering support to assigned business units, serving as the first point of contact for managers and employees on HR-related matters. Implement and support HR policies, procedures, and initiatives, including employee relations, performance management, workforce planning, and engagement activities. Manage employee queries and basic case management, escalating complex issues to the Head of HR, ensuring accurate documentation and timely system updates. Support onboarding, probation reviews, contract changes, and offboarding processes. Contribute to change management and communication initiatives, promoting workplace culture compliance with company policies and labor law. Assess manpower requirements, prepare and review manpower budgets and forecasts. Conduct annual manpower budgeting exercise efficiently, ensure accuracy and collaboration with the Head of HR. Maintain 100% accuracy when providing information or making entries on SAP for budget documentation. Liaise with Hiring Managers and Talent Acquisition Partners to brief and clarify job requirements. Support line managers in creating job requisitions on People Hub (SAP), and review job descriptions. Participate in interviews and selection processes, providing unbiased feedback. Ensure offer letters align with Qatar Compensation structure and Al Futtaim SOPs. Ensure a seamless onboarding experience, arranging induction plans, and preparing joining announcements. Monitor weekly onboarding tracker for accuracy of data related to Doha Festival City Mall. Manage probation process, including scheduling probation meetings and aligning goals with line managers. Ensure employees are informed of relevant HR policies, benefits, and changes. Provide timely resolutions to queries raised by employees, minimizing escalations. Manage talent review processes and identification of critical roles according to internal guidelines. Arrange annual employee engagement and wellbeing calendar, including team building, conferences, and sports events. Ensure high participation and communication of Employee Engagement Surveys and reward platforms. Liaise to provide Training Need Analysis for each division to L&D Partners. Ensure participation in training programs organized by Real Estate L&D and Group HR. Provide timely inputs for salary increments, promotions, and other HR data analytics. Handle all Employee Relations cases with confidentiality, objectivity, and follow principles of natural justice. Organize and document meetings/interviews, sharing outcomes with Group ER for resolution. Manage HR outsourced manpower agency contracts, ensuring compliance with regulations and policies. Monitor service delivery, review agency performance and SLAs, negotiate renewals, and maintain records. Oversee attendance and payroll for outsourced staff, ensuring correct data and compliance with statutory requirements. Coordinate with agencies and internal teams to resolve payroll discrepancies and ensure timely processing.<br><br>Required Skills To Be Successful:<br><br>Strong communication and interpersonal skills. Problem-solving ability and negotiation skills. Time management and ability to manage multiple priorities. Mentoring and coaching skills.<br><br>What Qualifies You For The Role:<br><br>Bachelor's degree in administration or HR.5 years of experience in HR function at a large-sized company and knowledge of Qatar Labor Law. Supervisory skills necessary for effective job performance. Experience in employee relations and maintaining confidentiality in handling sensitive issues.<br><br>About Al-Futtaim Group Real Estate<br><br>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br>About Al-Futtaim Malls<br><br>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br>About Al-Futtaim Engineering & Technologies<br><br>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job QA/QC Manager
<p>Job Title QA/QC Manager</p><br>
<p>Section QA/QC Division Major Projects</p><br>
<p>Department QA/QC Reports to Chief Major Projects Officer</p><br>
<p>JOB PURPOSE</p><br>
<p>This role is responsible for leading and managing the QA/QC Department within Major Projects, ensuring the</p><br>
<p>effective development, coordination, implementation, execution, and control of quality activities in alignment</p><br>
<p>with the Company's strategy, commitments, and goals. The position oversees multi-disciplinary teams,</p><br>
<p>including Section Heads, Engineers, Coordinators, Supervisors, and Inspectors, to deliver QA/QC governance</p><br>
<p>and Project support in accordance with Company requirements.</p><br>
<p>The role is strongly focused on managing the QA/QC team, providing direction for technical problem-solving,</p><br>
<p>decision-making, and portfolio analysis through innovative and analytical approaches. The role-holder is</p><br>
<p>accountable for driving compliance with Project quality requirements while promoting and ensuring</p><br>
<p>adherence to Company Occupational Health & Safety, Environmental, Energy, and Quality systems and</p><br>
<p>standards</p><br>
<p>KEY ACCOUNTABILITIES</p><br>
<p>Management Systems</p><br>
<p>Awareness of Company Integrated Management Systems (Quality; Environment; Occupational Health &</p><br>
<p>Safety; Responsible Care; & Energy Management Systems and IFA Product Stewardship)</p><br>
<p>Comply with all the relevant policies and procedures of Company Integrated Management Systems.</p><br>
<p>Ensure that Company and Project HSEQ requirements take the highest priority and actively implemented</p><br>
<p>in Project Day to day activities.</p><br>
<p>Company Strategy</p><br>
<p>Awareness of Company Vision, Mission, Strategic Map & Core Values.</p><br>
<p>Support to Senior Management</p><br>
<p>Support the Chief Major Projects Officer by overseeing and managing all QA/QC activities.</p><br>
<p>Assist the Chief Major Projects Officer in reviewing Project Team lessons learned and in finalizing the</p><br>
<p>Lessons Learned Report.</p><br>
<p>Adherence</p><br>
<p>Awareness of Company and Major Projects specific HSE requirements and compliance with all relevant</p><br>
<p>policies and procedures of Company Integrated Management Systems, Major Projects and the relevant</p><br>
<p>Authorities</p><br>
<p>Awareness of Company and Major Projects specific Quality requirements and compliance with all relevant</p><br>
<p>policies and procedures</p><br>
<p>Ensure full implementation and adherence to the HSE Regulations and proper follow up of the HSE</p><br>
<p>Procedures and Instructions in all areas of Work</p><br>
<p>Managing Activities:</p><br>
<p>KEY ACCOUNTABILITIES</p><br>
<p>1. QA/QC Leadership & Strategy</p><br>
<p>Lead the overall Quality Assurance and Quality Control function across all phases of the project:</p><br>
<p>engineering, procurement, construction, and commissioning.</p><br>
<p>Ensure full implementation of EPCC Contract requirements, Project specific Quality Management</p><br>
<p>System/Plan.</p><br>
<p>Support the Chief Major Projects Officer in all QA/QC matters and report deviations, risks, and</p><br>
<p>improvement opportunities.</p><br>
<p>Promote a culture of quality, compliance, and continuous improvement across the project team and</p><br>
<p>contractors.</p><br>
<p>2. Quality Surveillance Across Project Phases</p><br>
<p>Oversee and conduct quality surveillance during:</p><br>
<p>o Engineering: Ensure design deliverables meet quality standards and contractual</p><br>
<p>requirements.</p><br>
<p>o Procurement: Verify quality controls in material requisitions, vendor selection, inspection</p><br>
<p>planning, and fabrication.</p><br>
<p>o Construction: Monitor site activities for compliance with ITPs, method statements, and</p><br>
<p>specifications.</p><br>
<p>o Commissioning: Ensure systems are tested and verified in accordance with approved quality</p><br>
<p>protocols.</p><br>
<p>Review and follow the EPCC Contractor's Quality Gates Process to ensure engineering development</p><br>
<p>aligns with project quality assurance requirements.</p><br>
<p>3. Quality Audit Planning & Execution</p><br>
<p>Develop and implement a Project Quality Audit Plan covering internal teams, EPCC Contractor, and</p><br>
<p>Subcontractors.</p><br>
<p>Conduct scheduled and unscheduled audits, including:</p><br>
<p>o Internal Project Team audits</p><br>
<p>o EPCC Contractor audits</p><br>
<p>o Subcontractor and vendor audits</p><br>
<p>Prepare audit documentation (notifications, agendas, checklists, reports).</p><br>
<p>Maintain an Audit Report Register to track non-conformances, observations, and agreed actions.</p><br>
<p>Follow up on audit findings and ensure timely closure of recommendations.</p><br>
<p>4. Procedure Review & Compliance</p><br>
<p>Review and approve Project Procedures to ensure they incorporate adequate QA/QC requirements.</p><br>
<p>Ensure procedures are aligned with the EPCC Contract, PIM, and Company standards.</p><br>
<p>Monitor implementation of procedures across all project phases and stakeholders.</p><br>
<p>5. Contract & Risk Management</p><br>
<p>Follow up with EPCC Contractor on interpretation and implementation of EPCC Contract documents</p><br>
<p>related to quality.</p><br>
<p>Identify, report, and track quality-related risks within the QA/QC domain.</p><br>
<p>Focal point (Risk Manager) for managing the Project Risk Management process including but not</p><br>
<p>limited to development and establishment of Project Risk Register and its monthly update.</p><br>
<p>KEY ACCOUNTABILITIES</p><br>
<p>6. Quality Control Oversight</p><br>
<p>Oversee all QC activities at site and vendor/subcontractor locations during equipment fabrication and</p><br>
<p>delivery.</p><br>
<p>Manage and allocate QC inspectors to ensure timely execution of inspections and RFIs.</p><br>
<p>Ensure compliance with approved ITPs and monitor adherence throughout the project lifecycle.</p><br>
<p>Review and approve inspection reports, expediting reports, and inspection notifications.</p><br>
<p>7. Procurement Quality Control</p><br>
<p>Liaise with Procurement to embed quality requirements in material requisitions, technical bid</p><br>
<p>evaluations, and purchase orders.</p><br>
<p>Review EPCC Contractor tender documents to confirm inclusion of technical specifications and quality</p><br>
<p>requirements.</p><br>
<p>Coordinate inspection visits to vendor facilities and manage inspection schedules and logistics.</p><br>
<p>Review expediting reports and manage fabrication defects, ensuring timely resolution and</p><br>
<p>documentation.</p><br>
<p>8. Non-Conformance & Deviation Management</p><br>
<p>Review NCRs submitted by EPCC Contractors and Subcontractors for technical feasibility and</p><br>
<p>contractual impact.</p><br>
<p>Coordinate with engineering teams to evaluate NCRs and recommend corrective actions.</p><br>
<p>Manage Negative Variation Orders for non-conformance-related costs.</p><br>
<p>Review and approve deviation requests, concession requests, and material selection changes.</p><br>
<p>Track closure of NCRs and verify implementation of corrective actions.</p><br>
<p>9. Construction Quality Monitoring</p><br>
<p>Continuously monitor construction activities to ensure correct interpretation and execution of</p><br>
<p>technical documents.</p><br>
<p>Verify construction works are performed in accordance with approved ITPs and meet quality and</p><br>
<p>safety standards.</p><br>
<p>Ensure timely identification and resolution of quality issues during construction.</p><br>
<p>10. Mechanical Completion Oversight</p><br>
<p>Lead the mechanical completion process, ensuring systems and components are installed, tested,</p><br>
<p>and documented per contract requirements.</p><br>
<p>Oversee punch list generation, classification (A/B/C), and closure in coordination with EPCC</p><br>
<p>Contractor and Company teams.</p><br>
<p>Ensure readiness for pre-commissioning and commissioning by verifying completion of quality related</p><br>
<p>deliverables.</p><br>
<p>11. Site & Equipment Preservation</p><br>
<p>Ensure proper preservation of equipment, spare parts, and tools at site per EPCC Contract and</p><br>
<p>manufacturer recommendations.</p><br>
<p>Monitor environmental conditions, storage practices, and handling procedures.</p><br>
<p>Coordinate inspection of equipment upon arrival and during storage, ensuring compliance with</p><br>
<p>preservation protocols.</p><br>
<p>12. Inspection Test Plan (ITP) & RFI Management</p><br>
<p>Ensure all site activities are executed in accordance with approved ITPs.</p><br>
<p>Monitor and verify completion of inspection hold points, witness points, and review points.</p><br>
<p>Oversee the RFI process, ensuring timely submission, review, and closure.</p><br>
<p>Maintain RFI logs and ensure traceability of inspection outcomes.</p><br>
<p>13. Subcontractor Coordination & Technical Review</p><br>
<p>Review quality-related reports from EPCC Contractor and Subcontractors, including inspection</p><br>
<p>summaries and test results.</p><br>
<p>Coordinate with engineering teams to evaluate technical implications and recommend corrective</p><br>
<p>actions.</p><br>
<p>Ensure timely implementation and verification of rectification measures.</p><br>
<p>14. Reporting & Continuous Improvement</p><br>
<p>Provide inputs to monthly progress reports, Steering Committee updates, and Board presentations.</p><br>
<p>Support the Chief Major Projects Officer in reviewing and finalizing Lessons Learned reports.</p><br>
<p>Promote continuous improvement initiatives and ensure lessons learned are captured and applied</p><br>
<p>across the project.</p><br>
<p>Project Progress and Planning:</p><br>
<p>Follow up for the timely closure of Project quality audit findings.</p><br>
<p>Follow up for progress of all QA/QC activities.</p><br>
<p>Project Information Manual (PIM):</p><br>
<p>Shall ensure Project Close Out with EPCC Contractor in line with PIM and Project Procedures</p><br>
<p>Initiate 'Project Changes' affecting his function/ discipline in accordance with the Project Information</p><br>
<p>Manual</p><br>
<p>Shall document and submit Lessons Learned in accordance with relevant PIM procedure</p><br>
<p>Initiate discipline specific 'Principal Decisions' in accordance with relevant PIM procedure.</p><br>
<p>EDUCATIONAL QUALIFICATION & EXPERIENCE</p><br>
<p>Qualification Required Technical Non-Technical</p><br>
<p>Higher Secondary School (12 years)</p><br>
<p>Diploma (12+2 years)</p><br>
<p>Advanced Diploma/Equivalent (12+3 years)</p><br>
<p>Bachelor's Degree (12+4 years)</p><br>
<p>Professional Certification (Please specify)</p><br>
<p>Other Qualification (Please specify)</p><br>
<p>Remarks</p><br>
<p>QA/QC Manager shall possess at least 10 years of relevant work experience in similar major expansion</p><br>
<p>projects out of which he/she shall be in leadership role in at least 5 years.</p><br>
<br>
<br> </div>
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know our Team: <br><br>The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling.<br><br>Within GSD, the People Technology (HR Tech) team manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience.<br><br>The Opportunity:<br><br>Agoda is looking for a People Technology Functional Support Specialist to support and enhance our Workday environment following go-live implementation. This role is responsible for maintaining day-to-day system operations, troubleshooting issues, supporting business process improvements, managing configuration updates, and partnering with stakeholders across HR, Payroll, Finance, IT, and external vendors to ensure Workday continues to meet business needs.<br><br>The ideal candidate has experience in post-production Workday support, understands how to translate business requirements into scalable solutions, and is comfortable balancing operational stability with continuous improvement.<br><br>In This Role, You'll Get To :<br><br>Production Support & Issue Resolution<br><br>Provide day-to-day support for the Workday platform in a post-go-live environment. Investigate, troubleshoot, and resolve system issues, data discrepancies, security concerns, and process failures. Monitor inbound tickets, production defects, integration errors, and end-user queries, ensuring timely resolution. Triage issues and escalate to the appropriate internal teams or external partners when needed. Support root cause analysis and recommend preventive solutions to reduce recurring issues. <br><br>Configuration & System Maintenance<br><br>Maintain and update Workday configuration based on business needs, policy changes, and compliance requirements. Support changes to organizations, business processes, notifications, reports, calculated fields, eligibility rules, security roles, and validations. Participate in regular system maintenance activities, including Workday releases, feature adoption, regression testing, and documentation updates. Ensure changes are designed and deployed in alignment with governance and change control processes. <br><br>Business Process Optimization<br><br>Partner with stakeholders to identify opportunities to streamline and improve Workday-enabled processes. Analyze current workflows and recommend enhancements to improve efficiency, user experience, compliance, and data quality. Translate business requirements into functional designs and system changes. Support continuous improvement initiatives following implementation stabilization. <br><br>Stakeholder Partnership<br><br>Act as a key liaison between HR, Payroll, Finance, IT, and other business teams for Workday-related needs. Gather and clarify requirements for enhancements, fixes, and process changes. Communicate system capabilities, constraints, risks, and recommended solutions clearly to both technical and non-technical audiences. Provide guidance to end users and stakeholders on Workday functionality and best practices. <br><br>Testing & Release Management<br><br>Coordinate and execute unit testing, system integration testing, and user acceptance testing for new enhancements and fixes. Support Workday semiannual release reviews, impact assessments, and feature evaluations. Maintain test scripts and ensure critical business processes are validated before deployment. Partner with teams to ensure smooth production deployment and post-release support. <br><br>Reporting, Data, and Compliance<br><br>Assist in maintaining data integrity within Workday through audits, validations, and periodic review activities. Support the development and maintenance of Workday reports, dashboards, and data extracts. Ensure compliance with internal controls, audit requirements, and data governance standards. Help monitor security access and support periodic access reviews as needed. <br><br>Documentation & Knowledge Management<br><br>Maintain functional documentation, configuration logs, SOPs, and knowledge articles. Document business processes, issue resolutions, and change impacts clearly and accurately. Contribute to training materials and support user enablement where required. <br><br>What You'll Need to Succeed:<br><br>Bachelor’s degree in Human Resources, Information Systems, Business Administration, Finance, IT, or a related field. Experience supporting Workday in a post-go-live or production environment. Hands-on experience with one or more Workday modules such as HCM, Compensation, Absence, Time Tracking, Recruiting, Talent, Benefits, Payroll, or Security. Strong understanding of Workday business processes, configuration concepts, and tenant management in a support model. Experience gathering requirements, troubleshooting issues, and supporting system enhancements. Strong analytical and problem-solving skills. Excellent communication and stakeholder management skills. <br><br>It's Great If You Have:<br><br>Experience supporting in both functional and technical workstreams in Workday Experience in Workday implementation, stabilization, or optimization projects. Familiarity with EIBs, integrations, report writing, calculated fields, or security configuration. Experience supporting Workday releases and regression testing. Knowledge of HR, Payroll, or Finance operational processes. Workday certification(s) in relevant functional areas. Experience working in a global or multi-country environment. <br><br>#telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
<p><strong>I.Domestic Wholesale Banking (Cash & Trade Fee Growth)</strong></p><p>A.Business Lead:</p><p>a.Role Purpose: Drive growth of cash management and trade finance fee income within Qatar s domestic wholesale banking portfolio. The role is responsible for capturing fair share of transaction banking revenues from corporate clients and the trading sector by expanding usage of cash, trade, and supply chain finance solutions, while accelerating digital adoption of end-to-end trade and cash journeys. The role focuses on deepening wallet share across existing clients and acquiring new fee-based business through enhanced product penetration, digitized trade flows, and structured working capital solutions.</p><p>b.Business & Domain Exposure: Domestic Wholesale Banking (Qatar market focus) Cash Management & Payments Trade Finance & Trade Services Supply Chain Finance (SCF) Virtual Accounts & Liquidity Structures Corporate & Commercial Banking Trading / Import-Export / Commodity & Distribution sectors Transaction Banking Fee Income & Revenue Optimization Digital Trade & Cash Platforms / GTB ecosystems</p><p>c.Key Responsibilities: Fee & Revenue Growth (Cash + Trade) Client Coverage & Business Development Trade & Cash Solutioning Digital & Front-to-Back Trade Transformation Stakeholder & Ecosystem Collaboration Portfolio & Sector Development</p><p>d.Experience & Profile: Experience: 1.12+ years of banking experience. 2.Strong background in Global Transaction Banking, Trade Finance, or Cash Management Sales. 3.Proven track record in fee income generation from cash and trade products. 4.Experience in Qatar or GCC wholesale banking markets strongly preferred. 5.Exposure to trading sector clients (import/export, commodities, distribution) is a strong advantage. Profile: 1.Strong expertise in trade finance, SCF, cash management, and liquidity solutions. 2.Commercial mindset focused on fee income growth and wallet share expansion. 3.Experience in digital trade transformation and process digitization highly desirable. 4.Understanding of front-to-back trade lifecycle and transaction banking platforms. 5.Strong client engagement skills with ability to influence CFOs, Treasurers, and Trade Heads. 6.Bilingual proficiency is Arabic & English with strong verbal, written and presentation skills, enabling effective engagement with local corporates, trading sector clients & stakeholders across Qatar. 7.Based in Qatar. 8.Ability to work in a high-growth, revenue-driven, and transformation-focused environment.</p><p>B.Business Analyst: a.Role Purpose: Support the Domestic Wholesale Banking and GTB teams in driving cash management and trade finance fee growth across corporate and trading clients in Qatar. The role focuses on analyzing client transaction flows, identifying revenue opportunities, and enabling adoption of cash, trade, and supply chain finance solutions through structured requirements, process mapping, and digital transformation support. The Business Analyst acts as the bridge between business, product, operations, and technology to enable end-to-end digitization of trade and cash journeys and improve transaction banking efficiency and fee realization.</p><p>b.Business & Domain Exposure: Domestic Wholesale Banking (Qatar) Cash Management & Payments Trade Finance & Trade Services Supply Chain Finance (SCF) Virtual Accounts & Liquidity Management Corporate & Commercial Banking Trading Sector (import/export, commodities, distribution) Transaction Banking Fee Income & Analytics Digital Trade & Cash Platforms Front-to-back Trade Process Digitization</p><p>c.Key Responsibilities: Business & Fee Analysis Support Requirements Gathering & Solution Design Digital Trade & Cash Transformation Implementation & Delivery Support Stakeholder Coordination Process Improvement & Analytics</p><p>d.Experience & Profile: Experience: 1.7 10 years of experience in banking or financial services. 2.Experience in trade finance, cash management, or transaction banking operations/BA roles. 3.Exposure to corporate banking or wholesale banking environments preferred in Qatar. 4.Experience with digital banking or transformation projects is an advantage. Profile: 1.Strong understanding of cash management and trade finance products. 2.Ability to map and analyze end-to-end transaction banking processes. 3.Skilled in writing functional specifications and business requirement documents (BRDs). 4.Familiar with SCF, virtual accounts, and trade lifecycle processes. 5.Strong analytical, problem-solving, and stakeholder management skills. 6.Exposure to digital transformation, platform implementation, or process automation. 7.Bilingual proficiency is Arabic & English with strong verbal, written and presentation skills 8.Based in Qatar. 9.Strong communication skills with ability to work across business, operations, and technology teams.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Experience:</strong> 1.12+ years of banking experience. 2.Strong background in Global Transaction Banking, Trade Finance, or Cash Management Sales. 3.Proven track record in fee income generation from cash and trade products. 4.Experience in Qatar or GCC wholesale banking markets strongly preferred. 5.Exposure to trading sector clients (import/export, commodities, distribution) is a strong advantage.</p><p><strong>Profile:</strong> 1.Strong expertise in trade finance, SCF, cash management, and liquidity solutions. 2.Commercial mindset focused on fee income growth and wallet share expansion. 3.Experience in digital trade transformation and process digitization highly desirable. 4.Understanding of front-to-back trade lifecycle and transaction banking platforms. 5.Strong client engagement skills with ability to influence CFOs, Treasurers, and Trade Heads. 6.Bilingual proficiency is Arabic & English with strong verbal, written and presentation skills, enabling effective engagement with local corporates, trading sector clients & stakeholders across Qatar. 7.Based in Qatar. 8.Ability to work in a high-growth, revenue-driven, and transformation-focused environment.</p><p><strong>Experience:</strong> 1.7 10 years of experience in banking or financial services. 2.Experience in trade finance, cash management, or transaction banking operations/BA roles. 3.Exposure to corporate banking or wholesale banking environments preferred in Qatar. 4.Experience with digital banking or transformation projects is an advantage.</p><p><strong>Profile:</strong> 1.Strong understanding of cash management and trade finance products. 2.Ability to map and analyze end-to-end transaction banking processes. 3.Skilled in writing functional specifications and business requirement documents (BRDs). 4.Familiar with SCF, virtual accounts, and trade lifecycle processes. 5.Strong analytical, problem-solving, and stakeholder management skills. 6.Exposure to digital transformation, platform implementation, or process automation. 7.Bilingual proficiency is Arabic & English with strong verbal, written and presentation skills 8.Based in Qatar. 9.Strong communication skills with ability to work across business, operations, and technology teams.</p><p><strong>Experience:</strong> 1.12+ years of banking experience. 2.Strong background in Trade Finance, Transaction Banking, or GTB Sales. 3.Proven track record of driving trade revenue growth and winning trade mandates from MNC clients. 4.Experience across Turkey, Egypt, Iraq, UAE, or broader regional trade corridors. 5.Exposure to trade transformation and digitalization programs.</p><p><strong>Profile:</strong> 1.Deep expertise in Trade Finance, Supply Chain Finance, and Working Capital Solutions. 2.Strong understanding of front-to-back trade lifecycle and trade operating models. 3.Experience in digital trade platforms and process transformation initiatives. 4.Strong commercial acumen with a focus on revenue growth and client acquisition. 5.Excellent stakeholder management and relationship-building capabilities. 6.Ability to operate across multiple jurisdictions and complex multinational client environments.Bilingual proficiency is Arabic & English with strong verbal, written and presentation skills, enabling effective engagement. 7.Based in Qatar.</p><p><strong>Experience:</strong> 1.7 10 years of experience in Trade Finance, GTB, Transaction Banking, or Business Analysis roles. 2.Experience supporting transformation, digitization, or trade platform initiatives. 3.Exposure to multinational corporate clients and cross-border trade environments preferred.</p><p><strong>Profile:</strong> 1.Strong understanding of Trade Finance, SCF, and Working Capital products. 2.Knowledge of front-to-back trade lifecycle and trade operations. 3.Experience documenting business requirements and process flows. 4.Strong analytical, stakeholder management, and problem-solving skills. 5.Experience supporting digital transformation and product implementation initiatives. 6.Ability to work across multiple countries and stakeholder groups. 7.Bilingual proficiency is Arabic & English with strong verbal, written and presentation skills, enabling effective engagement. 8.Based in Qatar.</p><p><strong>Experience:</strong> 1.12+ years of banking experience. 2.Strong background in Corporate Banking, Structured Finance, Lending, FDI, or Investment Banking. 3.Proven track record in business development, lending growth, and strategic partnerships. 4.Experience across Qatar, Saudi Arabia, UAE, Egypt, Iraq, Turkey, and/or Syria markets preferred. 5.Exposure to credit policy transformation, risk framework design, or lending platform initiatives. 6.Based in Qatar</p><p><strong>Profile:</strong> 1.Deep understanding of lending products, credit processes, and corporate financing structures. 2.Strong knowledge of FDI ecosystems, investment promotion, and cross-border financing. 3.Experience in co-lending, syndicated financing, and sector-focused solutions. 4.Strong understanding of credit policy, risk appetite frameworks, and portfolio management. 5.Experience leading lending transformation and loan platform modernization initiatives. 6.Excellent stakeholder management, negotiation, and relationship-building skills. 7.Ability to engage senior executives, regulators, investors, and strategic partners. 8.Fluency in English & Arabic 9.Regional experience and network across target markets strongly preferred.</p><p><strong>Experience:</strong> 1.7-10 years of experience in Corporate Banking, Lending, Credit, Business Analysis, or Financial Services. 2.Experience supporting lending transformation, credit projects, or platform implementations. 3.Exposure to FDI, structured finance, or corporate lending environments preferred.</p><p><strong>Profile:</strong> 1.Strong understanding of lending products, credit processes, and loan lifecycle management. 2.Knowledge of credit policy frameworks and risk management principles. 3.Experience documenting business requirements and process flows. 4.Familiarity with loan origination and loan management platforms. 5.Strong analytical, stakeholder management, and problem-solving capabilities. 6.Experience supporting transformation and digitization initiatives. 7.Ability to work across multiple countries and stakeholder groups. 8.Fluency in English & Arabic. 9.Based in Qatar.</p>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Digital Solutions & Hospitality Digitalization Supports digitalization initiatives across hotel operations, including guest-facing platforms, associate tools, reporting dashboards, online forms, workflow automation, and department productivity solutions. Assists departments in documenting manual processes and identifying simple opportunities to improve efficiency through approved digital tools and standardized workflows. Coordinates testing, user feedback, issue logging, and adoption support for digital solutions used in Rooms, F&B, Spa, Residences, Finance, Engineering, and other operational areas. Provides basic training and user guidance to help associates adopt approved digital platforms and reduce manual or duplicate work.<br>Cloud Infrastructure & Digital Solutions Assists with managing and maintaining cloud platforms such as Azure and Oracle Cloud Infrastructure for daily operations, supporting cloud-based solutions and automation tools as directed. Executes assigned automation tasks and supports monitoring of cloud resource utilisation, service availability, alerts, and cost-related reports under supervision. Proactively identifies opportunities to optimise infrastructure performance, improve system reliability, and support digital transformation initiatives at the property level.<br>Daily IT Support & Service Requests Provides first-line technical support for associates, operational departments, and approved guest technology requirements, with a focus on digital platforms and business applications. Receives, logs, prioritizes, and follows up on service requests, ensuring timely updates and proper closure of assigned tickets or digital support tasks. Troubleshoots common hardware, software, printer, network access, Wi-Fi, telephony, application, and user access issues, escalating unresolved matters with clear details.<br>Hospitality Systems, Data & Guest Technology Support Assists with support for hotel systems such as PMS, POS, key systems, guest internet, digital signage, in-room technology, guest communication tools, and other property applications. Supports data accuracy, basic reporting, dashboard checks, digital form usage, and system testing after fixes, upgrades, or configuration changes. Provides prompt support for technology issues that may affect guest service, ensuring concerns are escalated quickly when business impact is high.<br>Automation, Reporting & Process Improvement Assists with simple automation, scheduled reports, Share Point lists, Microsoft 365 tools, forms, approval flows, and department-level digital trackers as approved by the Technology Experience team. Helps maintain automation documentation, test scripts, user guides, and support notes to ensure digital solutions are easy to operate and support. Monitors assigned digital workflows or reports for failures, missing data, access issues, or user adoption concerns and escalates where needed.<br>Project, Vendor & Operational Support Assists the Technology Experience team during digital projects, system rollouts, upgrades, preventive maintenance, testing, and operational readiness activities. Coordinates basic vendor support visits or remote sessions for assigned digital or cloud-related tasks, ensuring IT visibility and proper documentation of actions taken. Follows up on assigned project tasks, handover notes, inventory updates, digital adoption actions, and department requests to support smooth delivery. Performs other similar or related duties as necessary.<br>Required Skills and Knowledge Digital, Cloud & Automation Fundamentals Basic knowledge of Microsoft 365, Share Point, Forms, Lists, Power Automate or similar automation tools is preferred. Awareness of cloud platforms such as Azure and Oracle Cloud Infrastructure, including basic monitoring, alerts, access, resource usage, and cost awareness. Basic understanding of digital workflows, reporting dashboards, data accuracy, user adoption, and process documentation. Willingness to learn hospitality digital platforms, cloud operations, integrations, automation standards, and corporate technology governance.<br>Technical Expertise Good working knowledge of desktop support, Windows operating systems, printers, mobile devices, basic networking, business applications, and common hotel technology systems. Basic understanding of PMS, POS, guest internet, endpoint protection, patching, access requests, backups, and IT service desk practices. Ability to troubleshoot issues logically, document findings clearly, and escalate with accurate information when required. Awareness of cybersecurity, privacy, asset control, and data protection practices in a hospitality environment.<br>Communication & Service Skills Strong service attitude with the ability to support guests and associates professionally and patiently. Clear communication skills with the ability to explain simple digital and technical matters to non-technical users. Ability to follow instructions, manage assigned tasks, and provide timely updates to the Technology Experience Supervisor or Manager. Good attention to detail for documentation, asset records, access requests, workflows, reports, and support logs.<br>Qualifications Diploma or bachelor’s degree in Information Technology, Computer Science, Information Systems, Digital Business, or a related field; equivalent practical experience may be considered. Entry-level role requiring minimum 0 to 2 years of IT, digital systems, automation, reporting, or technology support experience, preferably within hospitality or a service-led environment. Exposure to end-user support, Microsoft 365 tools, basic automation, reporting, asset records, cloud concepts, or business application support is preferred. Ability to work under supervision, follow approved procedures, learn quickly, and escalate issues appropriately.<br>Preferred Qualifications Microsoft, Azure fundamentals, Oracle Cloud fundamentals, Power Platform, Comp TIA, ITIL Foundation, networking, security, or hospitality system training is an advantage. Experience or academic exposure to digitalisation, automation, data reporting, cloud platforms, hotel systems, service desk platforms, or workflow tools. Basic scripting, reporting, dashboarding, automation, Share Point, Power Automate, or inventory management experience is beneficial. Previous exposure to luxury hospitality technology operations or hotel digital projects is preferred.<br>Competencies This section outlines the key competencies required for success in this entry-level digital-focused role. The most critical competencies for the Technology Experience Digital Officer are highlighted below. Guest-centricity - Supports digital and technology solutions that improve the guest and associate experience through reliable, practical, and user-friendly support. Digital Mindset - Shows curiosity and willingness to learn digital tools, automation, cloud platforms, reporting, and hospitality technology solutions. Drive - Completes assigned support tasks, routine checks, automation follow-ups, and digital project actions with urgency and accuracy. Initiative - Identifies repeated manual work, digital adoption gaps, and simple improvement opportunities, then shares recommendations with the Technology Experience team. Integrity - Handles access, cloud information, operational data, guest requests, devices, and support records with confidentiality and accountability. Adaptability - Responds positively to changing operational priorities, urgent incidents, new systems, and fast-paced hotel requirements. Collaboration - Works effectively with the Technology Experience team, operational departments, and approved vendors to support digital solutions and resolve issues.<br>Working Conditions Full-time position with occasional evening, weekend, or holiday support based on operational, digital project, or system maintenance requirements. On-call or shift support may be required for business-impacting incidents, digital service issues, or planned maintenance activities. Fast-paced hotel environment requiring practical problem-solving, clear communication, service focus, and willingness to learn. Regular interaction with guests, associates, managers, corporate technology teams, and approved vendors in a professional setting. Continuous learning is required to stay current with property systems, digital tools, cloud platforms, cybersecurity requirements, and technology standards. Employee must be subject to passing background check to be eligible for the position.<br>Experience0 to 2 years progressive work-related experience in Information Technology, digital systems support, automation, reporting, cloud fundamentals, service desk support, hospitality systems support, asset tracking, or user support documentation. The statements in this job description are intended to represent the key duties, essential nature, and level of work being performed. They are not intended to be all responsibilities or qualifications of the job. This job description may be updated at any time. This job description will be reviewed on a regular basis to incorporate any new responsibilities which reflect business requirements.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for leading and driving the Global Trade Services Sales function across Cash Management and Trade Services businesses within QNB Group's Global Transaction Banking (GTB) division. The role is accountable for the development and execution of sales strategies, business growth initiatives, and client engagement activities across the Group's international network of branches and subsidiaries.<br><br>The scope covers the full spectrum of Trade Finance solutions, including traditional trade products and Open Account Trade Finance, as well as Cash Management solutions encompassing payments, collections, liquidity management, and working capital solutions.<br><br>The successful candidate will be responsible for expanding market share, strengthening client relationships, identifying cross-border business opportunities, and delivering sustainable revenue growth across multiple geographies. The role requires close collaboration with regional and country teams to ensure the effective delivery of transaction banking solutions to multinational corporations, financial institutions, and large corporate clients.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Develop and implement marketing and customer call plans with respect to all Cash Management and Trade Services products to achieve the agreed financial targets. Responsible for cash and trade deal origination and execution domestically and across the entire network. Responsible for network coordination to ensure seamless branch cooperation on the cash and trade fronts. Responsible for the financial performance of trade assets over the lifetime of the transaction. Responsible for revenue growth and product development feedback to ensure constantly enhancing the GTB positioning and profitability within peer groups. Implements KPI’s and best practices for Global Transaction Banking Sales. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Develop and maintain strong deal pipeline and trade target market to enhance the overall QNB client proposal in all QNB markets. Coordinate the origination efforts of developing and maintaining strong deal pipeline within the cash and trade target market and proactively harnessing key industry initiatives and economic trends as appropriate to enhance the overall QNB client proposal. Promote and support the coordination and cooperation efforts across the network for seamless cooperation, deal origination and execution efforts. Ensure disciplined sales efforts complete with sales processes and pipeline management, wallet sizing, account planning, heat maps etc to ensure and organized and effective global approach to cash and trade sales Define a strong coordinated effort to originate regional clients to capture cash management mandates Organize cash and trade customer forums and events. Actively participate and represent QNB on international cash and trade events and cash and trade customer forums. Establish personal relationships with cash and trade customers. Attend cash and trade customer calls, lead business discussions and outline the potential treasury and financing structures, RFPs etc to the customers. Discuss pricing proposition, transaction structure and distribution. Work close and cooperate with the Corporate Relationship Management team to ensure the best in class customer service. Assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Assume P/L and asset book ownership. Build and maintain strong and effective relationship with all other related departments and units in QNB to achieve the Group’s goals/ objectives. Recommend and work closely with the product team on product developments and implementation with respect to cash and trade products and services across QNB Group and harmonize the initiatives with the transaction banking business objectives of the Head Office (HO). Manage all financial and performance management reports to ensure effective monitoring of the business performance and meeting of all financial targets Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Work closely with Cash and Trade Products to drive the capability development (Global product/credit programs) relating to trade products and cash management solutions based on market and client readings Work with HO and Country Managers, to support the business objectives of the Cash and Trade business. Ensure that any internal disputes are resolved promptly and sufficiently. Is responsible that activities of the Department are well documented as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance. Performs any other tasks and projects as assigned by the direct manager pertaining to Corporate and Institutional Banking and QNB Group activities.<br><br>Continuous Improvement<br><br>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Raise general awareness of transaction banking, cash and trade products and services within the QNB Group. Help create internal presentations, customer-focused presentations, pitch books and enhance QNB’s ability todeliver a powerful and compelling cash and trade proposition to its current and targeted customers. Continuous improvement of credit knowledge, international and local markets and structuring skills;Continuous improvement of treasury management knowledge, international and local markets treasury advisory skills; Well-informed of the market competitive structure, industry practices and regulations in relation to cash and trade products Personally provides coaching and mentors employees under direct supervisions as well as those assigned by the Group's HR function to foster their professional development. Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>Bachelor's degree in Finance, Banking, Economics, Accounting, Business Administration, Marketing, Information Technology, or a related discipline. An MBA or other relevant Master's degree is highly preferred. Minimum of 15 years of relevant banking experience, preferably gained within leading international financial institutions. Proven track record of at least 5 years in Cash Management Sales and 5 years in Trade Finance Sales, with demonstrated success in business development, client acquisition, and revenue generation. Extensive experience leading sales teams within a regional and/or global environment, including management of both direct and matrix reporting structures. Strong international exposure with coverage across a minimum of two geographical regions (Europe, South Africa and/or Asia), with Middle East experience being mandatory. Demonstrated expertise in Treasury Advisory and Cash Management Solutions, including direct engagement with corporate treasurers and multinational clients. Proven ability to structure and deliver both standard and complex cash management solutions tailored to client needs. Deep knowledge of Trade Finance and Structured Solutions, including Open Account Trade Finance, Structured Trade Finance, Commodity Finance, Inventory Finance, and other working capital solutions. Must possess hands-on experience in transaction structuring, credit assessment, credit proposal drafting, and end-to-end deal execution and implementation. Formal credit training or professional credit certification is mandatory, supported by strong credit analysis and risk assessment capabilities. Strong leadership and people management skills, with a proven ability to develop, motivate, and lead high-performing teams in a dynamic and multicultural environment.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About the Institute<br><br>The Doha Institute for Graduate Studies (DI) was established in Qatar in 2015 as an independent institution for graduate studies, based in Doha. The Institute offers Master's and PhD programs across two schools: the School of Social Sciences and Humanities, and the School of Economics, Administration, and Public Policy. It adopts Arabic as the primary language of instruction and research, with proficiency in English required. The Institute works to train researchers capable of contributing to knowledge production according to international standards, professionals equipped with advanced skills in their fields, and leaders capable of responding to the needs of the Arab world in sustainable development and intellectual and social advancement. The Institute adopts the integration of education and learning with scientific research, considering interdisciplinary approaches and placing students at the center of the educational process. It provides its affiliates with academic freedom, while emphasizing values of integrity and professionalism.<br><br>About the Program<br><br>As part of the School of Economics, Administration, and Public Policy, the Master of Public Administration program—accredited by NASPAA—works to prepare and qualify students to join the labor market and assume managerial positions in government and non-governmental institutions. The program focuses on the principles of equity, effectiveness, and diversity in its curricula and in the process of recruiting students and faculty. The program also seeks to graduate promising administrative professionals and experts who possess technical and managerial skills, in addition to promoting research and scientific production in both Arabic and English, which contributes to enriching the field of public affairs.<br><br>Job Summary / Purpose of the Position<br><br>The School of Economics, Administration, and Public Policy announces the opening of applications for the position of Professor of Practice in Public Administration. The position aims to attract a high-level professional leader or practitioner-academic, possessing extensive leadership experience and a distinguished record in public administration, public policy, governance, public sector management, and the development of public institutions and services, or related fields.<br><br>The Professor of Practice plays a pivotal role in bridging academic knowledge with actual practice in public sector institutions, particularly in teaching and qualifying executive students and those with professional experience. The candidate is expected to employ their practical experience in education through real-life case studies, simulations, practical workshops, policy formulation, analysis of institutional and administrative problems, and dealing with real challenges facing public institutions.<br><br>The Professor of Practice is also expected to contribute to strengthening the program's relationship with government and public institutions, developing partnerships with them, engaging leaders and practitioners in the educational process, developing executive education and capacity-building programs, and contributing to initiatives and projects related to public sector development, enhancing institutional efficiency, and improving policy implementation and the quality of public services.<br><br>The program welcomes candidates whose excellence is based on high-level leadership and professional experience in government or public institutions, international organizations, or related professional fields, as well as academics who combine scientific excellence with extensive practical experience.<br><br>Main Duties<br><br>Teaching practical courses at the graduate and executive education levels using real-life case studies, simulations, workshops, problem-solving exercises, and other experiential learning methods that connect theoretical knowledge to actual practice. Training students on practical tools for policymaking and public administration, including policy formulation, memoranda and policy papers, strategic planning, program and project design, implementation plans, institutional analysis, stakeholder management, and performance management and evaluation. Supervising capstone projects, consulting and applied projects, and applied research, particularly those implemented in cooperation with government agencies and public institutions. Engaging government leaders, policymakers, and practitioners in the educational process through lectures, workshops, policy labs, simulations, and applied projects. Building and strengthening effective institutional partnerships with ministries, government agencies, public institutions, international organizations, and relevant professional bodies in Qatar, the Gulf countries, and the Arab region. Developing and contributing to executive education, professional training, and capacity-building programs that respond to the needs of public institutions, leaders, and employees in the public sector. Participating in projects and initiatives for the development and modernization of the public sector, including institutional and administrative reform, capacity development, governance, policy implementation, government digital transformation, enhancing institutional performance, and improving the quality and efficiency of public service delivery. Working with partners in the public sector to identify actual problems and challenges that can be turned into applied projects, capstones, case studies, or executive training and development activities. Developing original applied case studies and teaching materials based on the experiences of institutions in Qatar, the Gulf, and the Arab region, contributing to building applied knowledge relevant to the regional context. Contributing to the intellectual and professional activity of the program through applied research, policy papers, professional reports, case studies, and participation in public debate or academic research, depending on the candidate's background and experience. Actively participating in curriculum development, mentoring and advising students, program development, committees, and the academic and institutional life of the School and the Institute.<br><br>Qualifications, Experience, and Skills:<br><br>Applicants must possess a distinguished professional and leadership record that embodies the nature of the Professor of Practice position, and the ability to translate practical experience into high-level applied education and training, and effectively connect the program with public sector institutions.<br><br>Hold a PhD in Public Administration or a related field, or an advanced professional degree such as a DPA, or possess an exceptional record of high-level professional and leadership experience and achievement, along with academic or intellectual involvement appropriate to the nature of the Professor of Practice position. Possess advanced leadership experience in government, public administration, public sector management, policy formulation and implementation, institutional development and administrative reform, public services, governance, international organizations, or related fields. Have a clear record of professional achievement and impact, such as leading major public institutions or programs, contributing to the design and implementation of public policies, leading institutional reform and development operations, improving public services, or providing advice to decision-makers and senior leadership. Capable of translating their professional experience into effective executive and applied education through case studies, simulations, policy exercises, applied projects, and experiential learning methods. Capable of training and supervising students in the areas of policy formulation, implementation, strategic planning, institutional development, program and project management, evaluation, and addressing practical problems in the public sector. Possess strong professional networks and a proven ability to build partnerships with ministries, government agencies, public institutions, and international organizations. Capable of developing executive education, training, and capacity-building programs directed at the public sector. Possess a record of research and scientific publication appropriate to their academic background, or a distinguished record of intellectual and applied contributions, such as policy papers, government reports, institutional strategies, case studies, and major projects and consultancies. Capable of developing externally funded projects, partnerships, and training or applied research programs that enhance the program's relationship with the public sector. Proficient in Arabic and capable of working efficiently in English. Capable of enhancing the program's regional and international presence through professional excellence, influence in policy and practice, professional networks, and applied knowledge production or academic research.<br><br>Requirements:<br><br>A detailed curriculum vitae. A copy of the PhD certificate. A letter explaining the motivation for applying for the vacancy. A letter explaining the philosophy of teaching and supervision. Attachments proving teaching experience (such as course descriptions and student evaluations of the course) if the candidate holds a teaching position. Copies of published research or research in progress. A letter explaining the applicant's research achievements and/or current research plan. Names and contact information for three references to provide letters of reference and recommendations. Additional materials may be requested at a later stage.<br><br>Additional Notes:<br><br>The Institute is committed to providing equal employment opportunities. The Institute encourages female researchers to apply for positions. Applications will be reviewed and considered as soon as they are received until available vacancies are filled. Please attach all required documents for application via the career page on the Institute's website. For more information and details about the Doha Institute for Graduate Studies, please visit the website www.dohainstitute.edu.qa.<br><br>Please contact seapp.dean@dohainstitute.edu.qa in case of any further questions regarding the job vacancy.<br><br>Only shortlisted candidates will be contacted.<br><br>Application Deadline:<br><br>The advertisement closes at the end of the working day on 15-Dec-26
<p>Electricians shall carry out electrical disconnection and reconnection works, meter reading, and site data collection in compliance with KAHRAMAA procedures, including support to water service disconnection/reconnection using lockable valves and final billing activities. </p><br><p><strong>Key Responsibilities </strong></p><ol><li><p>Perform electrical disconnection and reconnection (MCCB, meters, wiring, service cables). </p></li><li><p>Support final bill and change-of-status disconnection/reconnection cases. </p></li><li><p>Collect meter readings and required site data, including premise type, meter details, building information, and photographs. </p></li><li><p>Perform or support water disconnection and reconnection using lockable valves as instructed. </p></li><li><p>Identify and report tampering or illegal connections. </p></li><li><p>Ensure compliance with safety standards and KAHRAMAA regulations. </p></li><li><p>Complete required documentation and reporting via approved systems or devices. </p></li></ol><p><strong>Desired Candidate Profile</strong></p><ol><li><p>ITI / Diploma in Electrical Engineering</p></li><li><p>Minimum 5 years of relevant experience</p></li><li><p>Valid KAHRAMAA certification preferred </p></li></ol>
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large food and beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our Team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.</p>
<h4>Who We Look For:</h4>
<p>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.</p>
<h4>Job Description:</h4>
<p>The Server Assistant is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests.</p>
<p>The Server Assistant position assists the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness.</p>
<p>Server Assistant clears tables and resets them neatly, rapidly, and completely according to specification.</p>
<p>Ability to work weekends, nights and holidays.</p>
<h4>Preferred Qualifications and Skills</h4>
<p>This position requires an applicant with general food knowledge. Candidates must have good personal presentation and interpersonal skills.</p>
<p>The ability to perform this position to Four Seasons standards is required. In addition to discreetly clearing tables, the Server Assistant performs side work, polishes silverware, and refills condiment containers and crumbs tables.</p>
<p>The ideal candidate will have an outgoing personality and a can-do approach to any task!</p>
<p>Requires reading, writing and oral proficiency in the English language.</p>
<p>Degree or diploma in Hotel Management.</p>
<h4>Our Offering:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons Hotels worldwide</li>
<li>Paid annual home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work Authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<ul><li>Develop and execute strategic sales plans to achieve company targets and expand the customer base.</li><li>Identify and engage potential clients through targeted outreach and networking events, showcasing product benefits tailored to their needs.</li><li>Conduct in-depth market research to stay informed about industry trends and competitor activity, adjusting strategies accordingly.</li><li>Build and maintain strong relationships with existing customers, ensuring high levels of satisfaction and opportunities for upselling.</li><li>Prepare and deliver compelling presentations and product demonstrations that effectively communicate value propositions.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Relevant experience in the car rental, automotive, or related industry is preferred.
Indian, Srilanka and Philippine nationalities are preferred.
</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Rig Liaisonman acts as the primary link between the drilling rig site, the Drilling & Technical Department (DTD), Saudi Aramco representatives, and the contractor.<br> The position is responsible for coordinating rig activities, monitoring operational performance, ensuring compliance with approved drilling programs and Saudi Aramco requirements, and facilitating timely communication and resolution of operational issues.<br> Key Responsibilities Serve as the main liaison between the rig site, DTD, Saudi Aramco representatives, and drilling contractors.<br> Coordinate daily drilling and rig-related activities with relevant departments and stakeholders.<br> Monitor rig operations to ensure compliance with approved drilling programs, procedures, safety standards, and client requirements.<br> Review and communicate daily drilling reports, operational updates, equipment status, and performance information.<br> Follow up on rig activities, operational challenges, equipment issues, and required corrective actions.<br> Coordinate with drilling engineers, rig management, wellsite supervisors, service companies, and other stakeholders.<br> Escalate operational, technical, safety, and schedule-related issues to the appropriate DTD personnel.<br> Assist in ensuring that drilling operations remain aligned with the approved program and project schedule.<br> Track the status of rig moves, rig readiness, equipment availability, maintenance requirements, and operational priorities.<br> Support coordination of logistics, materials, personnel, services, and other resources required for rig operations.<br> Participate in meetings, operational reviews, coordination meetings, and incident investigations when required.<br> Maintain accurate records and provide regular updates to DTD management.<br> Bachelor’s degree or diploma in Drilling Engineering, Petroleum Engineering, Mechanical Engineering, or a related discipline ; or equivalent relevant experience.<br> Typically 8–15 years of experience in drilling and rig operations , preferably in the oil and gas industry.<br> Previous experience working with Saudi Aramco operations or Saudi Aramco-approved contractors is highly preferred.<br> Strong knowledge of land rig operations, drilling activities, wellsite coordination, and oilfield services.<br> Experience liaising with drilling contractors, service companies, client representatives, and technical departments.<br> Familiarity with Saudi Aramco safety, operational, and reporting requirements.<br></span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>The Rig Liaisonman acts as the primary link between the drilling rig site, the Drilling & Technical Department (DTD), Saudi Aramco representatives, and the contractor.<br> The position is responsible for coordinating rig activities, monitoring operational performance, ensuring compliance with approved drilling programs and Saudi Aramco requirements, and facilitating timely communication and resolution of operational issues.<br> Key Responsibilities Serve as the main liaison between the rig site, DTD, Saudi Aramco representatives, and drilling contractors.<br> Coordinate daily drilling and rig-related activities with relevant departments and stakeholders.<br> Monitor rig operations to ensure compliance with approved drilling programs, procedures, safety standards, and client requirements.<br> Review and communicate daily drilling reports, operational updates, equipment status, and performance information.<br> Follow up on rig activities, operational challenges, equipment issues, and required corrective actions.<br> Coordinate with drilling engineers, rig management, wellsite supervisors, service companies, and other stakeholders.<br> Escalate operational, technical, safety, and schedule-related issues to the appropriate DTD personnel.<br> Assist in ensuring that drilling operations remain aligned with the approved program and project schedule.<br> Track the status of rig moves, rig readiness, equipment availability, maintenance requirements, and operational priorities.<br> Support coordination of logistics, materials, personnel, services, and other resources required for rig operations.<br> Participate in meetings, operational reviews, coordination meetings, and incident investigations when required.<br> Maintain accurate records and provide regular updates to DTD management.<br> Bachelor’s degree or diploma in Drilling Engineering, Petroleum Engineering, Mechanical Engineering, or a related discipline ; or equivalent relevant experience.<br> Typically 8–15 years of experience in drilling and rig operations , preferably in the oil and gas industry.<br> Previous experience working with Saudi Aramco operations or Saudi Aramco-approved contractors is highly preferred.<br> Strong knowledge of land rig operations, drilling activities, wellsite coordination, and oilfield services.<br> Experience liaising with drilling contractors, service companies, client representatives, and technical departments.<br> Familiarity with Saudi Aramco safety, operational, and reporting requirements.<br></span> </div>
<ul><li><p>Sales Operations Management</p></li></ul><p>Supervise and drive daily sales operations to achieve monthly and annual sales targets, ensuring strong market execution and consistent business growth across assigned accounts and territories.</p><br><ul><li><p>Market Execution & Merchandising Control</p></li></ul><p>Ensure superior in-store execution standards, including product availability, shelf visibility, planogram implementation, promotional displays, pricing accuracy, and overall brand presence across outlets.</p><br><ul><li><p>Merchandising compliance</p></li></ul><p>Conduct regular market visits to ensure proper freezer utilization, FIFO implementation, stock rotation, timely correction of execution gaps in the market.</p><br><ul><li><p>Team supervision and coordination</p></li></ul><p>Lead, guide, and monitor the performance of Sales Executives, ensuring route efficiency, target achievement, disciplined market coverage, and continuous team development.</p><br><ul><li><p>Key Account Management</p></li></ul><p>Maintain strong professional relationships with customers and outlet management teams, negotiate opportunities, and ensure smooth operational coordination.</p><br><ul><li><p>Sales Performance Monitoring</p></li></ul><p>Analyze sales trends, market performance, stock movement, and competitor activities to identify growth opportunities and implement corrective actions where required.</p><br><ul><li><p>Operational & Inventory Coordination</p></li></ul><p>Coordinate closely with sales, merchandising, and warehouse teams to ensure timely deliveries, optimum stock availability, minimized returns, and smooth execution of promotions.</p><br><ul><li><p>Reporting & Management Support</p></li></ul><p>Provide regular sales reports, market feedback, and operational updates to management while supporting strategic initiatives.</p><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Marketing, or a related field, demonstrating a strong foundation in sales principles.</p></li><li><p>Minimum of 5-7 years of progressive sales experience, with at least 2 years in a supervisory leadership capacity within Qatar.</p></li><li><p>Proven track record of successfully meeting and exceeding sales quotas in a challenging market environment.</p></li><li><p>Excellent understanding of the Qatari business landscape, including cultural nuances and consumer behavior.</p></li></ul>
Mandarin Oriental, Doha is looking for a Spa Concierge to join our Spa team.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As a Spa Concierge , you will be responsible for the following duties: <br><br>Assist in the operations of all spa & wellness areas as required:Spa Reception Salon & Barber Reception Spa Retail Area Boutique Consultation Lounge Spa Suites Arrival Spa Thermal & Changing facilities Tea Lounges Fitness & Wellness Maintain the cleanliness of The Spa in particular the changing rooms, toilets, showers, relaxation areas, fitness and wellness areas, spa suites and pool. These should be kept in a neat, tidy and sanitary manner in accordance with the Safe, Sound and Sustainability standards Will be expected to aid therapists in setting up for treatments and clearing away after Will be expected to ensure lockers are stocked with clean linen at all times and remove soiled linen Organize appointment scheduling to maximize use of time and profitability whilst ensuring that the guests’ needs are of first importance Must be a team player and assist all spa and hotel colleagues where necessary Ability to perform opening and closing duties Must have a thorough understanding of Spa Soft, all treatments and services offered in the Spa & Wellness division and all retail products Must have good telephone skills and follow required telephone etiquette Must show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner<br>As a Spa Concierge, We Expect From You<br><br>Minimum 1 year of experience working in a service environment is a must Hotel school graduates will be preferable Senior School qualification or equivalent is a must Previous experience working in a 5-star hotel environment will be an advantage Previous experience working in the Middle East Region is an advantage Good knowledge on computer systems is a must<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets
Company Description Marble Medical Hospital is a medical Center dedicated to continuous innovation and excellence in patient care. The hospital is supported by a highly qualified and recognized medical team committed to delivering exceptional quality in all services.<br>Role Description The Call Center Agent role is a full-time, on-site position based in Qatar. The Call Center Agent will handle incoming and outgoing calls, respond to patient inquiries, schedule and confirm appointments, and provide accurate information about hospital services and procedures. <br>Qualifications<br>Strong customer-facing abilities, including experience as Customer Service Representatives and focus on Customer Satisfaction. Customer Support capabilities, including handling inquiries, complaints, and appointment requests professionally and efficiently. Excellent spoken and written communication skills in English and Arabic. Ability to work in a fast-paced, shift-based environment with strong organizational and time-management skills. Previous experience in a healthcare or call center environment is required.