Jobs / Call Center Jobs / Call Center Agent

Call Center Agent

On-site Full Time

Marble Medical Hospital -

Qatar , Doha

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Job Details

Employment Full Time

Category Healthcare & Medical

Industry Hospital & Health Care

Company Description Marble Medical Hospital is a medical Center dedicated to continuous innovation and excellence in patient care. The hospital is supported by a highly qualified and recognized medical team committed to delivering exceptional quality in all services.
Role Description The Call Center Agent role is a full-time, on-site position based in Qatar. The Call Center Agent will handle incoming and outgoing calls, respond to patient inquiries, schedule and confirm appointments, and provide accurate information about hospital services and procedures.
Qualifications
Strong customer-facing abilities, including experience as Customer Service Representatives and focus on Customer Satisfaction. Customer Support capabilities, including handling inquiries, complaints, and appointment requests professionally and efficiently. Excellent spoken and written communication skills in English and Arabic. Ability to work in a fast-paced, shift-based environment with strong organizational and time-management skills. Previous experience in a healthcare or call center environment is required.