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<p>This role is responsible for leading and supporting HSE and Quality management across Milaha Offshore & Marine operations, ensuring that business management systems, HSE frameworks and quality standards are effectively implemented and maintained across operational sites. The position provides expert guidance to Project Managers and Business Unit leadership, drives compliance with ISO 9001, ISO 14001 and ISO 45001, and oversees risk management activities, audits, inspections, KPI monitoring and continuous improvement initiatives. It also plays a key role in ensuring the safe execution of AIR/SAT Diving and ROV operations, including the development and review of HIRAs, HAZID, HAZOP, SIMOPS, SWIFT, Bridging Documents, Emergency Response Plans and Safety Cases. The ideal candidate should have 8–10 years of relevant HSE/Quality experience, preferably in offshore projects, with strong hands-on exposure to Diving and ROV operations. A 3-year degree or Associate Degree, Chartered IOSH membership or NEBOSH Diploma (NVQ Level 6 or higher), technical Diving/ROV qualifications, Lead Auditor certification for ISO 9001/14001/45001, advanced Incident Investigation certification, and valid BOSIET/H2S OPITO are required. Strong knowledge of IMCA and IOGP guidelines, offshore risk management, audits, safety culture and regulatory compliance is essential, while GCC and Survey experience would be an advantage.</p><br><br><b>Why Join Milaha?</b> By continuously challenging the status quo, Milaha today is a large, diversified holding company with core interests in maritime transport, logistics, port management, and offshore marine services. <br> Milaha is a genuinely diverse company in respect of its offering portfolio and, most importantly, our dedicated colleagues. Although we come from different backgrounds and cultures, our values are what we have in common and keep us connected. <br><br><br>Responsibilities:<br><p><strong>Key Roles & Responsibilities</strong></p><br><p>• Ensure the Milaha Offshore & Marine Business Management Systems, including HSE and Quality frameworks, are effectively communicated, implemented, and maintained across all operational sites.<br>• Uphold and maintain accreditations and compliance with ISO 9001, ISO 14001, and ISO 45001 standards.<br>• Support the development, review, and implementation of departmental operational procedures, risk assessments, and work instructions in alignment with company and regulatory requirements.<br>• Lead the planning and facilitation of risk management exercises, including HAZOP, HAZID, SIMOPS, and SWIFT analyses in coordination with clients and stakeholders.<br>• Develop and manage project-specific HSE documentation such as HIRAs, Bridging Documents, Emergency Response Plans, and Safety Cases, ensuring approval, dissemination, and periodic review for effectiveness.<br>• Ensure all dive and ROV operations are risk-assessed, documented, and executed by competent personnel using approved equipment and procedures.<br>• Monitor and report performance against Quality and HSE KPIs; drive continuous improvement initiatives to meet or exceed contractual and business targets.<br>• Maintain and operate client contractual reporting tools, ensuring timely and accurate sharing of HSE and operational statistics (daily/weekly/monthly) across Milaha Offshore & Marine.<br>• Conduct regular site visits to assess compliance, identify opportunities for improvement, and support Line Managers in implementing corrective actions.<br>• Drive safety culture across projects and worksites by promoting awareness, leading behavioural safety initiatives, and reinforcing mental health and well-being practices.<br>• Provide targeted safety awareness training for site personnel and ensure alignment with best practices and evolving regulatory standards.<br>• Perform internal audits, inspections, and gap assessments; support external, client, and regulatory audits, ensuring timely closure of non-conformities and action items.<br>• Maintain a current matrix of permitted operations, ensuring alignment with competency and operational control requirements.<br>• Collaborate closely with operational teams to ensure that training content is relevant, technically validated, and responsive to field realities.<br>• Provide expert HSE and operational guidance to Project Managers and Business Unit Leadership to enhance contract delivery and strategic performance.<br> </p><br><br>Qualifications:<br><p><strong>Minimum Qualifications/Experience/Skills</strong><br><strong>Education & Professional Qualification:</strong><br>• 3-year Full-Time Degree (Associated Degree) and Chartered member of IOSH, or NEBOSH Diploma (NVQ6 or higher) and technical Dive / ROV qualifications<br>• Lead Auditor (14001 / 9001 / 45001)<br>• Incident Investigation: Advanced / Team leader (Tap Root / Kelvin TopSet)<br>• Hold a valid full driving license (Transferable to Qatari license required)<br>• Valid offshore certification (BOSIET / H2S OPITO)<br><strong>Professional Experience:</strong><br>8 to 10 years of industry experience in a similar role (Familiar with Offshore Projects, AIR/SAT Diving & ROV Operations, Survey a plus).</p><br><p><strong>Geographic Experience:</strong><br>GCC is Preferable but not essential<br><strong>Computer Skills:</strong><br>Fully conversant with MS Office and web applications.<br><strong>Language Skills:</strong><br>Business Fluent in English – both written and spoken is required<br>Arabic a plus<br><strong>Market/Industry/Functional Knowledge:</strong><br>A high degree of understanding of AIR/SAT Diving and its supporting equipment, and operations.<br>Understanding of Remotely Operated Vehicles (ROV)<br>Understanding of Survey operations a plus<br>Knowledge of the following standards:<br>ISO 9001<br>ISO 14001<br>ISO 45001<br>IOGP guidelines <br>IMCA Guidelines</p><br><p><strong>Others:</strong><br>Pleasant personality<br>Good interpersonal and communication skills</p><br> </div>
The<br><br>Engineering Logistics Portal (ELP) Operator will be responsible for the<br><br>management of all Typhoon repairable assets which have failed at Forward and<br><br>require tasking via the ELP process.<br><br>The post holder will<br><br>supervise of all assets as they pass through the Quality Gate, Engineering<br><br>Tasking and Repair Scheduling. Directly interfacing with the Part M engineer,<br><br>Repairs Inventory Planner and Part M Repair Scheduler.<br><br>Core Activities<br><br>Completion of activities – Ensure all ML2/ML4 activities and transactions are appropriately documented and maintained on the IMS system. Support daily activities including facilitation, deputation and management of reviews where necessary. Provide effective demand management for all ML2/ML4 activities by meeting delivery targets, monitoring and reviewing performance against contractual KPI’s . Ensure any shortfalls are identified, resolved or escalated where necessary. Support the team, and compile appropriate reporting mechanisms to identify any issues, resolve or escalate as appropriate. They will also be responsible for the facilitation, deputation and management of reviews where necessary. Ensure that department procedures and processes are in place and adopted to ensure safe working. Management and maintenance of effective working relationships with all stakeholders. Liaison with (and provide specialist advice and guidance to) inventory planning, procurement, engineering, finance and line/bay maintenance in order to overcome supply and demand problems, liaison also extends to service providers and partners. Analysis and interpretation of usage and transaction data to identify repetitive problems and inform appropriate stakeholders and where appropriate support the implementation of any corrective action. Facilitate the progression and hastening of urgently required items. Support team members in generating the required work output to meet all requirements of the business, customer and contract. Support the creation of the supply chain operations infrastructure to deliver the contract. Support the continuous development of the Supply Chain procedures ensuring a safe working environment. Mentoring the QEAF staff as they join the MOB Organisation from the Qatar Technical Institute in repair activities. Ensure all ML2/ML4 assets routed through the Engineering Portal for Engineering Quality Checks and Repair Scheduling. All repairs carried out to meet DF&P requirement. Interface with the Store’s supervisor and controller, Part M engineer, Repairs Inventory Planner and Part M Repair Scheduler. Hold regular Repair Reviews to ensure that items are delivered back to the internal customers in line with these requirements. The post holder will be required to use performance data and metrication to highlight successes and potential issues to senior management. Ensure both internal and external customers receive the level of service expected of business KPIs; specifically the QEAF Typhoon Fleet receives what they need on time and to the highest quality. Support the analysis and interpretation of Supply Chain data to identify repetitive problems and inform appropriate stakeholders. Where appropriate, support the implementation of any corrective action.<br><br>Key Accountabilities<br><br>Performance Indicators – Provide effective asset management by meeting business objectives and delivering targets, monitoring progress to ensure trends are identified and enacted upon to reduce impact on continuing airworthiness or contractual KPIs. Resolve problems where necessary and escalate issues to the Supply Chain Operations Manager as appropriate. Completion of activities – Ensure all asset management activities and transactions are appropriately documented and maintained on the IMS system. Procedure/Standards – Ensure the team are compliant with the QEAF CAME/ 145 MOE, and their associated Safety Management System – Understand and apply human factors, error management, risk and safety management, within Part M and 145 Maintenance areas. Compliance & Assurance – Ensure demand management activities are compliant with the Part M procedures, in conjunction with the Part 145 Maintenance Governance and Assurance framework. Support any audits and respond to any findings in a timely manner. Statutory / Regulatory & Legislation requirements – Able to demonstrate a detailed understanding and application of the Continuing Airworthiness Regulatory Framework and ensure the organisation is advised of any changes; ensure compliance with all other requirements, e.g. ITAR/WOME. Contractual Requirements – Ensure personal and team awareness of all applicable contractual requirements and incorporate any changes into activities as appropriate.<br><br>Requirements<br><br>Requires knowledge of an operational supply chain in a Continuous Airworthiness Organisation, protocols and procedures. Understands where and how to gather asset requirement information, and how to interpret this information in a range of situations. Has strong relationships within maintenance operations and all its dependency functions e.g. procurement, engineering disciplines, partner, supplier and customer organisations. Must understand constraints and lead times associated with ML2/ML4 activity and the importance of prioritisation. Working with the appropriate stakeholders to ensure as much up front planning is done in a proactive manner to avoid any unnecessary priority demands. Requires a basic functional awareness that will be developed over the life cycle of the role. Continuous improvement, capability development and sustainment are also an integral part of the role. Requires analysis and planning skills along with key relationship building and problem solving skills, able to use appropriate IT systems. This person would be seen as competent in Supply Chain/Maintenance operations working as a joint team and be able to define the processes, propose improvements and manage those improvements in the day to day running of the operation. Valid Driving Licence Institute of Supply Chain Management Level 3 or its equivalent is desirable but not essential.
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Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking an experienced Senior Engineer - Highways to join our organization in Doha, Qatar. The ideal candidate will bring extensive expertise in highway engineering, a proven track record of successful project delivery, and the ability to lead multidisciplinary teams in a dynamic, fast-paced environment. You will play a critical role in ensuring projects meet technical specifications, regulatory requirements, and quality standards while maintaining efficiency and cost-effectiveness.</p><br><ul><li>Design and develop comprehensive highway infrastructure projects, including roadway alignment, drainage systems, and traffic management solutions</li><li>Lead and mentor engineering teams throughout all project phases, from conceptual design through construction and commissioning</li><li>Conduct detailed technical analyses and feasibility studies to evaluate project viability and identify potential challenges</li><li>Ensure all designs comply with local regulations, international standards, and safety protocols specific to Qatar and the Middle East region</li><li>Manage project budgets, timelines, and resources to deliver projects on schedule and within financial parameters</li><li>Coordinate with stakeholders, contractors, and government agencies to facilitate project approvals and smooth execution</li><li>Perform quality assurance reviews and inspections to verify construction adherence to design specifications</li><li>Utilize advanced engineering software and tools, including AutoCAD and Building Information Modeling (BIM), for design and project documentation</li><li>Prepare technical reports, specifications, and construction drawings for project documentation and regulatory submission</li><li>Stay current with industry best practices, emerging technologies, and evolving standards in highway engineering</li></ul><br>Qualifications<br><ul><li><strong>Valid MME (professional engineering) registration and active license in good standing</strong></li><li><strong>Qatar experience required</strong></li><li><strong>Fluent in Arabic/English</strong></li><li>Minimum 12 years of professional experience in highway engineering and infrastructure development</li><li>Proven experience leading senior-level highway projects from design through construction completion</li><li>Strong expertise in highway design principles, pavement engineering, and traffic engineering</li><li>Proficiency with industry-standard software including AutoCAD, Civil 3D, and BIM platforms</li><li>Comprehensive knowledge of construction management, project scheduling, and cost estimation</li><li>Demonstrated ability to analyze complex engineering problems and develop effective solutions</li><li>Excellent project management skills with proven ability to deliver projects on time and within budget</li><li>Strong leadership and team management capabilities with experience mentoring junior engineers</li><li>Excellent written and verbal communication skills in English</li><li>Familiarity with Middle East construction standards, local regulations, and regional infrastructure requirements</li><li>Preferred experience with traffic modeling software and sustainable highway design practices</li><li>Preferred knowledge of safety management systems and environmental compliance in construction projects</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div>
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<br>Company Description<br><br><p>At Rixos Premium Qetaifan Island North, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful indulgence. Our commitment to excellence transcends the ordinary, and we invite you to join a team that specialises in transforming stays into enchanting tales. We take immense pride in creating a playfully elegant and meaningful experience for both our guests and ourselves. Our commitment to fostering a workplace culture that values diversity, encourages professional growth, and recognises individual contributions ensures that each team member feels appreciated and empowered in their role. Apply now to embark on a career that transcends expectations and celebrates the art of hospitality.</p><br><br>Job Description<br><br><p>We are seeking a dynamic and results-driven Event Sales Executive to join our team in Rixos Premium Qetaifan Island North. In this role, you will be the driving force behind our event sales strategy, responsible for identifying, cultivating, and converting event opportunities into confirmed business. You will deliver exceptional, personalized service with meticulous attention to detail, ensuring an outstanding client experience at every stage of the sales process. This position offers the opportunity to work in a fast-paced, collaborative environment where your sales expertise, strategic thinking, and customer-focused approach will directly impact our organization's growth and profitability.</p><br><ul><li>Proactively drive event sales through persistence, initiative, and strong negotiation skills to secure new business and improve conversion rates</li><li>Handle all incoming event inquiries with professionalism and enthusiasm, providing tailored solutions that meet client needs and expectations</li><li>Prepare comprehensive and compelling event proposals, including detailed pricing, floor plans, menus, and customized packages to maximize revenue opportunities</li><li>Conduct site inspections and host prospective clients, including walk-in inquiries, to showcase our facilities and capabilities</li><li>Negotiate contracts and terms with clients, demonstrating commercial awareness while maintaining transparency and building lasting relationships</li><li>Manage the complete sales cycle, from initial inquiry through contract execution, deposit collection, and final payment processing</li><li>Prepare detailed Booking Event Orders (BEOs) and ensure timely distribution to all relevant departments, communicating client requirements clearly and comprehensively</li><li>Maintain accurate and organized records of all client interactions, accounts, and activities within our CRM and hotel management systems</li><li>Analyze market trends and competitor offerings to identify opportunities for strategic selling and revenue optimization</li><li>Collaborate closely with operational teams, including catering, housekeeping, and technical services, to ensure seamless event execution and client satisfaction</li><li>Produce weekly forecasts and performance reports, reviewing progress against targets and identifying areas for improvement</li><li>Support financial processes, including purchase orders and commission accruals, with accuracy and efficiency</li><li>Participate actively in team meetings and contribute to the development of best practices and standard operating procedures</li><li>Gather post-event client feedback and utilize insights to continuously enhance our service delivery and client experience</li></ul><br>Qualifications<br><br><ul><li>Proven experience in an Event Sales, Groups & Events, Sales, or Hospitality role, ideally within a luxury hotel or premium events environment</li><li>Demonstrated ability to convert inquiries into confirmed business and consistently meet or exceed revenue targets</li><li>Strong commercial awareness with a proactive, results-driven approach to sales and business development</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships</li><li>Advanced organizational and time management skills, with the ability to manage multiple priorities and deadlines effectively</li><li>Confident negotiation and closing skills, with the ability to handle objections and secure favorable terms</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with hotel management systems such as Opera, Delphi, or similar CRM platforms</li><li>Strong analytical skills with the ability to interpret data, identify trends, and make informed business decisions</li><li>Exceptional attention to detail and commitment to accuracy in all documentation and communications</li><li>Collaborative team player with the ability to work effectively across departments and with external suppliers</li><li>Flexibility and resilience to adapt to a dynamic, fast-paced environment and handle changing priorities</li><li>Passion for delivering exceptional service in line with luxury hospitality standards</li><li>Strong problem-solving abilities and a proactive approach to overcoming challenges</li><li>Ability to present ideas clearly and persuasively to clients and internal stakeholders</li><li>Preferred: Experience with event budgeting, financial forecasting, and revenue management</li></ul><br>Additional Information<br><br><ul><li>Proven experience in an Event Sales, Groups & Events, Sales, or Hospitality role, ideally within a luxury hotel or premium events environment</li><li>Demonstrated ability to convert inquiries into confirmed business and consistently meet or exceed revenue targets</li><li>Strong commercial awareness with a proactive, results-driven approach to sales and business development</li><li>Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships</li><li>Advanced organizational and time management skills, with the ability to manage multiple priorities and deadlines effectively</li><li>Confident negotiation and closing skills, with the ability to handle objections and secure favorable terms</li><li>Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with hotel management systems such as Opera, Delphi, or similar CRM platforms</li><li>Strong analytical skills with the ability to interpret data, identify trends, and make informed business decisions</li><li>Exceptional attention to detail and commitment to accuracy in all documentation and communications</li><li>Collaborative team player with the ability to work effectively across departments and with external suppliers</li><li>Flexibility and resilience to adapt to a dynamic, fast-paced environment and handle changing priorities</li><li>Passion for delivering exceptional service in line with luxury hospitality standards</li><li>Strong problem-solving abilities and a proactive approach to overcoming challenges</li><li>Ability to present ideas clearly and persuasively to clients and internal stakeholders</li><li>Preferred: Experience with event budgeting, financial forecasting, and revenue management</li></ul> </div>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior Fire and Life Safety Engineer (Theme Park and Entertainment) to join our team in Qatar! In this role, you will be part of the Construction Supervision Consultant team and support the delivery of a landmark luxury hospitality and entertainment development featuring immersive entertainment experiences, world-class hospitality, premium retail, and diverse leisure attractions. You will supervise the installation, testing, commissioning, certification, and handover of fire protection and life safety systems across complex hospitality, entertainment, themed attraction, and high-occupancy facilities. You will ensure that all systems are compliant, fully integrated, operationally effective, and aligned with the Contract Documents, approved fire engineering strategies, applicable codes, Civil Defense requirements, and international best practices.</p><p>What You ll Be Doing:</p><ul><li>Supervise the construction, installation, testing, and commissioning of all fire protection and life safety systems in accordance with the Contract Documents, approved IFC drawings, fire engineering strategies, applicable codes, and Civil Defense requirements.</li><li>Monitor the Contractor s fire and life safety works to ensure compliance with approved quality standards, construction methodologies, project schedules, and HSE requirements.</li><li>Review and provide technical comments on shop drawings, material submittmits, method statements, RFIs, inspection requests, and other technical submissions related to fire protection and life safety systems.</li><li>Supervise the installation and integration of fire detection and alarm systems, sprinkler systems, fire suppression systems, smoke management systems, emergency lighting, fire pumps, hydrant systems, gaseous suppression systems, and other fire protection installations.</li><li>Provide specialist technical oversight for themed entertainment venues, indoor attractions, ride facilities, entertainment spaces, and high-occupancy public areas.</li><li>Coordinate fire and life safety interfaces with architectural, structural, mechanical, electrical, ICT, security, ride systems, show systems, building management systems, and specialist attraction vendors.</li><li>Monitor compliance with approved means of egress, compartmentation, fire stopping, smoke-control strategies, occupant evacuation requirements, emergency access provisions, and passive fire protection installations.</li><li>Witness inspections, integrated systems testing, fire alarm cause-and-effect testing, smoke-control testing, functional testing, and commissioning activities.</li><li>Coordinate with Civil Defense authorities, specialist fire consultants, operators, and commissioning teams to support inspections, approvals, operational readiness, and occupancy certification.</li><li>Monitor construction quality through regular inspections, identify non-conforming works, and coordinate corrective actions with the Contractor and QA/QC team.</li><li>Support the Resident Engineer in evaluating variations, technical issues, engineering clarifications, and site instructions related to fire protection and life safety systems.</li><li>Participate in snagging, de-snagging, substantial completion inspections, handover activities, and Defects Liability Period inspections.</li><li>Review as-built drawings, operation and maintenance manuals, fire-system testing records, commissioning documentation, warranties, and handover records for completeness and compliance.</li><li>Prepare technical reports, inspection records, progress updates, and recommendations for submission to the Resident Engineer and Project Management team.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Fire Protection Engineering, Mechanical Engineering, Electrical Engineering, or a related engineering discipline.</li><li>Professional Engineer, Chartered Engineer, Certified Fire Protection Specialist, or equivalent professional registration is preferred.</li><li>Minimum 12 years of experience supervising fire protection and life safety systems on major hospitality, entertainment, mixed-use, or destination developments.</li><li>Demonstrated experience in Construction Supervision or Resident Engineering roles on large multidisciplinary projects.</li><li>Proven experience supervising fire and life safety systems for major public assembly buildings, entertainment venues, theme parks, integrated resorts, convention facilities, airports, or other complex high-occupancy developments.</li><li>Strong experience with fire engineering principles, smoke-management systems, fire detection and suppression systems, emergency evacuation systems, and integrated life safety systems.</li><li>Experience supervising integrated systems testing, testing and commissioning, operational readiness, and project handover.</li><li>GCC experience, including coordination with Civil Defense authorities, is highly desirable.</li><li>Comprehensive knowledge of fire protection engineering, life safety systems, construction supervision practices, and regulatory compliance for major hospitality, entertainment, and mixed-use developments.</li><li>Strong understanding of fire detection and alarm systems, sprinkler systems, fire suppression systems, smoke-management systems, emergency lighting, passive fire protection, and integrated life safety systems.</li><li>Extensive knowledge of fire and life safety requirements for themed attractions, entertainment venues, indoor public spaces, high-occupancy facilities, and complex guest environments.</li><li>Strong understanding of crowd movement, occupant evacuation principles, emergency response planning, integrated systems testing, testing and commissioning, and operational readiness requirements.</li><li>Proven ability to coordinate multidisciplinary stakeholders, including Contractors, specialist fire consultants, attraction vendors, operators, Civil Defense authorities, commissioning teams, and statutory authorities.</li><li>Strong analytical and problem-solving capabilities, with the ability to identify fire and life safety risks, engineering conflicts, and practical site solutions.</li><li>Excellent communication, coordination, reporting, and stakeholder-management skills.</li><li>Ability to review and interpret fire engineering reports, IFC drawings, technical specifications, shop drawings, cause-and-effect matrices, commissioning documentation, and operation and maintenance manuals.</li><li>Strong organizational skills, with the ability to manage multiple work fronts while maintaining focus on quality, safety, regulatory compliance, and contractual requirements.</li><li>Ability to function effectively within large multidisciplinary construction environments while maintaining focus on life safety, operational readiness, successful commissioning, regulatory approvals, and project handover.</li></ul>
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About the job Waiter/Waitress - QHR
<p><strong>Job Summary</strong></p><br>
<p>The Waiter/Waitress is responsible for delivering exceptional food and beverage service to guests in line with the hotel brand standards and the expectations of an ultra-luxury environment. A strong focus is placed on creating personalized, attentive, and memorable dining experiences through professional service, product knowledge, and attention to detail. The role requires maintaining service standards, anticipating guest needs, and ensuring the accurate and timely delivery of food and beverages. Close collaboration with colleagues and Culinary is essential to support a seamless operation and consistently exceed guest expectations. Accountability includes guest satisfaction, adherence to service standards, and contributing to the overall success of the outlet.</p><br>
<p><strong>Essential Duties and Responsibilities</strong></p><br>
<p><strong>Quality:</strong></p><br>
<ul><li>Deliver service in accordance with hotel brand standards, Forbes standards, and LQA requirements at all times. </li><li>Provide a personalized, attentive, and refined dining experience that exceeds guest expectations. </li><li>Follow established service sequence and outlet standards consistently throughout all service periods. </li><li>Maintain a professional and visible presence within the assigned station, ensuring guests receive prompt and courteous service. </li><li>Demonstrate excellent knowledge of menus, ingredients, preparation methods, beverage offerings, promotions, and daily specials. </li><li>Accurately explain menu items and make recommendations based on guest preferences and dietary requirements. </li><li>Ensure guest preferences, allergies, dietary restrictions, and special requests are communicated clearly and followed correctly. </li><li>Anticipate guest needs and respond proactively to enhance the overall dining experience. </li><li>Handle guest inquiries, feedback, and concerns professionally, escalating issues when necessary to ensure effective resolution. </li><li>Ensure all food and beverage orders are taken accurately and delivered in a timely manner. </li><li>Maintain close communication with Culinary and other service associates to ensure smooth and efficient service. </li><li>Prepare and maintain mise en place to ensure readiness before, during, and after service. </li><li>Maintain cleanliness and organization of workstations, service stations, tables, and surrounding areas. </li><li>Ensure menus, beverage lists, condiments, and guest-facing materials are clean, updated, and properly presented. </li><li>Support the setup and execution of VIP amenities, special occasions, and guest recognition initiatives. </li></ul>
<p><strong>Financial:</strong></p><br>
<ul><li>Maximize revenue opportunities through effective menu knowledge, suggestive selling, and upselling techniques. </li><li>Promote food, beverage, and promotional offerings confidently while ensuring recommendations align with guest preferences. </li><li>Ensure accurate order taking, billing, and posting through operational systems. </li><li>Verify guest checks for accuracy and ensure all charges are posted correctly. </li><li>Follow all cash handling, billing, and payment procedures in accordance with hotel policies. </li><li>Support achievement of outlet revenue targets through excellent sales awareness and service execution. </li><li>Minimize operational waste through proper handling of food, beverages, and operating supplies. </li><li>Use outlet resources responsibly and support cost-control initiatives. </li><li>Report stock shortages, breakages, and operational concerns to supervisors in a timely manner. </li><li>Assist with stock counts, inventory procedures, and equipment control when required. </li><li>Maintain awareness of daily promotions, business levels, and revenue objectives.</li></ul>
<p><strong>Leading:</strong></p><br>
<ul><li>Maintain the highest standards of grooming, professionalism, and conduct at all times. </li><li>Demonstrate a positive attitude and commitment to delivering exceptional guest experiences. </li><li>Support onboarding and training of new associates through coaching, guidance, and knowledge sharing. </li><li>Communicate effectively with colleagues, supervisors and other departments to support smooth operations. </li><li>Work collaboratively with the team to ensure service standards are maintained.</li><li>Take ownership of assigned stations and responsibilities.</li><li>Demonstrate flexibility in supporting operational requirements and business needs. </li><li>Maintain a respectful, collaborative, and inclusive work environment. </li><li>Support a culture of teamwork, accountability, and operational excellence. </li><li>Contribute positively to team morale and help create a motivated and high-performing work environment.</li></ul>
<p><strong>Standard Responsibilities:</strong></p><br>
<ul><li>Comply and adhere to all company policies and hotel procedures.</li><li>Take on additional tasks within the scope of the role as required by business needs.</li><li>Act as a brand ambassador at all times and maintain brand integrity.</li><li>Reflect the company's culture, vision, mission, and core values in daily actions and decisions.</li><li>Maintain awareness and application of Rosewood, Forbes, and LQA standards.</li><li>Support the adoption of systems, technology, and tools that improve operational efficiency.</li><li>Maintain effective communication within the outlet and across departments.</li><li>Identify training and development needs through daily interaction and observation.</li><li>Lead by example in appearance, behavior, and professional conduct.</li><li>Maintain a strong operational presence throughout all service periods.</li><li>Ensure compliance with hygiene, HACCP, and safety standards.</li><li>Follow all emergency procedures and operational protocols.</li><li>Protect the reputation of the hotel through professional and responsible conduct.</li></ul>
<p><strong>Confidentiality</strong></p><br>
<p>Whilst working for the company there will be access to a wide variety of confidential information concerning the company, guests, associates, and hotel operations. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company unless otherwise authorized.</p><br>
<p>Maintain confidentiality of all company, guest, and associate information.</p><br>
<p>Protect sensitive operational and financial information.</p><br>
<p>Ensure discretion in all matters related to guests and associates.</p><br>
<p><strong>Health & Safety:</strong></p><br>
<ul><li>Follow safe working practices across all areas of the outlet.</li><li>Ensure compliance with Health and Safety regulations and hotel procedures.</li><li>Report hazards, defects, and safety concerns immediately.</li><li>Ensure incidents and accidents are reported in line with procedures.</li><li>Maintain compliance with HACCP and food safety standards.</li><li>Promote a safe environment for guests and associates</li></ul>
<p><strong>Other:</strong></p><br>
<p>The above description is not exhaustive and may be adjusted based on operational needs.</p><br>
<ul><li>Maintain flexibility in working hours and operational support.</li><li>Respond to business needs with adaptability and ownership.</li></ul>
<p>Support additional responsibilities and projects as required</p><br>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>To lead and be responsible for the Rotating Equipment engineering input into the design, procurement, fabrication, installation and commissioning of the offshore facilities design of BH and MM Redevelopment Projects with focus on the successful execution of the project on time, within budget and in accordance with the agreed project requirements, specifications and standards.</li>
</ul><br><p>* Accountable for the technical integrity of the engineering and design activities within the Rotating equipment discipline and for ensuring that safe, cost efficient and on-time design is developed for the project.* Be responsible for and provide direction to the technical services in the Rotating engineering elements of the project scope, with special attention to the Design Basis, EPIC scope preparation and execution, design/safety/operations reviews, procurement of Equipment, factory acceptance test, vendor selection, and timely resolution of technical and engineering issues, in coordination with Engineering Manager, other discipline Heads and relevant stakeholders.<br>* Be the project's technical expert (TA-2) in the Rotating equipment discipline and will have Technical Authority for disciplines under his organisation. Will have the authority, depending upon their level of expertise/delegated authority, to approve any deviation from DEM-1 (Shall PS). However, they need to discuss the deviation with their reporting line i.e. Department Assistant Managers in Doha for their consent before giving their approval to any deviation to DEM-1 requirements. However, if a technical deviation is beyond their authority level, then they are required to engage relevant (TA- 1), essentially department Assistant Managers, for their review and approval of deviations to DEM-1 requirements.* Responsible to provide sufficient information and technical justification to the Engineering Manager for any technical deviation for his final decision. Engineering Manager will have the delegated TA0 authority for final approval of any technical deviation.<br>* Responsible to thoroughly investigate any proposed technical deviation and ensure that the deviation doesn't compromise any safety in design but is helpful to optimise the design, improve the availability & operability of the facilities and will optimise project cost without impacting timely Project delivery.* Ensure that risks associated with the technical deviations are as low as reasonably possible (ALARP) and properly documented.<br>* Lead the Rotating equipment team in developing design scope and ensure that all related deliverables are in compliance with the applicable codes, standards, Project and Corporate requirements and procedures.* Coordination of all engineering related reviews including Design Reviews (ITR/PSDR/DRR etc.), ENVID, HAZID, HAZOP, SIL, Bowties, ALARP, SAFOP, SIMOPS, 3D model reviews and Constructability etc. To ensure that all the relevant documents are in place to carry out these reviews effectively and efficiently.<br>* Coordinate and align the Rotating discipline interfaces between the project phases and direct the contractors design efforts accordingly taking into account safety, start-up, cost and constructability impacts.* Establish professional work relationships with EPIC contractor, represents interest and direct contractors with any technical queries and interpretation of scope, specifications and standards.<br>* Maintain an overview of the project Rotating capability and highlight to Engineering Manager any critical resourcing issues.* Participate in Project Assurance reviews and Audits and ensure findings are effectively closed out.<br>* Provide technical guidance and prepare the Rotating engineering specific elements for the EPIC tender, procurement activities, technical bid evaluation, technical queries raised by contractors.* Participate in Technical bid evaluation and provide necessary guidance in selecting the EPIC Contractors.<br>* Lead the selection of suitable technology, equipment, field devices, and other Rotating specific systems as per design, evaluate options and select best techno-economic solutions for project facilities.* Endorse the Rotating design calculation reports, system studies, design philosophies, software model input and output, drawings, data bases, specifications and vendor data.<br>* Provide technical guidance during engineering stages of the project and monitor the implementation of QA/QC processes, in order to achieve deliverables and facilities that meet project requirements.* Provide guidance and support to conduct Safety and Design Reviews in coordination with other discipline Heads and Rotating Engineers.<br>* Supervise team members and support the development of Qatari Nationals by ensuring that they receive proper job training and development.</p><br><br><ul>
<li>Sc. degree or Higher in Mechanical Engineering from a recognized university; higher degree would be advantageous.</li>
<li>Membership of a relevant recognized professional engineering association/institution is preferable.</li>
<li>A minimum of 15 years' experience in Rotating engineering design in Oil & Gas Industry, with an Oil & Gas Company or Contractor/Consultant, of which at least 10 years should have been in offshore Oil & Gas processing projects.</li>
<li>Of the 15 years' experience, a minimum of 8 years should have been a senior Rotating Engineer in a major project and a minimum of 7 years as Lead Discipline in design of major projects in a reputable engineering consultant, EPIC contractors or Oil & Gas Company.</li>
<li>Fully familiar with Shell DEP's and other international design codes and standards.</li>
<li>Fully familiar with Mechanical Engineering software's and design review.</li>
<li>Familiar with all types of EPIC deliverables, equipment, design and construction progress reviews.</li>
<li>Proven ability to manage respective discipline engineering team in a major project environment.</li>
<li>Fundamental knowledge to level of "proficient" or preferably level of " mastery" in respective discipline engineering with added strength in the other disciplines to level of " developed".</li>
<li>Strong technical, planning, communication, reporting and leadership skills.</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in QAR Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>8 Hours/ 5 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>2 years with possible extension</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary <br> <p>The incumbent will be responsible for leading and driving the Global Trade Services Sales function across Cash Management and Trade Services businesses within QNB Group's Global Transaction Banking (GTB) division. The role is accountable for the development and execution of sales strategies, business growth initiatives, and client engagement activities across the Group's international network of branches and subsidiaries.</p><br><p>The scope covers the full spectrum of Trade Finance solutions, including traditional trade products and Open Account Trade Finance, as well as Cash Management solutions encompassing payments, collections, liquidity management, and working capital solutions.</p><br><p>The successful candidate will be responsible for expanding market share, strengthening client relationships, identifying cross-border business opportunities, and delivering sustainable revenue growth across multiple geographies. The role requires close collaboration with regional and country teams to ensure the effective delivery of transaction banking solutions to multinational corporations, financial institutions, and large corporate clients.</p><br> <br> <br><br> Main Responsibilities <br> <p><strong>A. Shareholder & Financial:</strong></p><br><ul><li><p>Develop and implement marketing and customer call plans with respect to all Cash Management and Trade Services products to achieve the agreed financial targets.</p><br></li><li><p>Responsible for cash and trade deal origination and execution domestically and across the entire network.</p><br></li><li><p>Responsible for network coordination to ensure seamless branch cooperation on the cash and trade fronts.</p><br></li><li><p>Responsible for the financial performance of trade assets over the lifetime of the transaction.</p><br></li><li><p>Responsible for revenue growth and product development feedback to ensure constantly enhancing the GTB positioning and profitability within peer groups.</p><br></li><li><p>Implements KPI’s and best practices for Global Transaction Banking Sales.</p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br></li><li><p>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br></li><li><p>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br></li></ul><p><strong>B. Customer (Internal & External):</strong></p><br><ul><li><p>Develop and maintain strong deal pipeline and trade target market to enhance the overall QNB client proposal in all QNB markets.</p><br></li><li><p>Coordinate the origination efforts of developing and maintaining strong deal pipeline within the cash and trade target market and proactively harnessing key industry initiatives and economic trends as appropriate to enhance the overall QNB client proposal.</p><br></li><li><p>Promote and support the coordination and cooperation efforts across the network for seamless cooperation, deal origination and execution efforts.</p><br></li><li><p>Ensure disciplined sales efforts complete with sales processes and pipeline management, wallet sizing, account planning, heat maps etc to ensure and organized and effective global approach to cash and trade sales</p><br></li><li><p>Define a strong coordinated effort to originate regional clients to capture cash management mandates</p><br></li><li><p>Organize cash and trade customer forums and events.</p><br></li><li><p>Actively participate and represent QNB on international cash and trade events and cash and trade customer forums.</p><br></li><li><p>Establish personal relationships with cash and trade customers.</p><br></li><li><p>Attend cash and trade customer calls, lead business discussions and outline the potential treasury and financing structures, RFPs etc to the customers.</p><br></li><li><p>Discuss pricing proposition, transaction structure and distribution.</p><br></li><li><p>Work close and cooperate with the Corporate Relationship Management team to ensure the best in class customer service.</p><br></li><li><p>Assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br></li></ul><p><strong>C. Internal (Processes, Products, Regulatory): </strong></p><br><ul><li><p>Assume P/L and asset book ownership.</p><br></li><li><p>Build and maintain strong and effective relationship with all other related departments and units in QNB to achieve the Group’s goals/ objectives.</p><br></li><li><p>Recommend and work closely with the product team on product developments and implementation with respect to cash and trade products and services across QNB Group and harmonize the initiatives with the transaction banking business objectives of the Head Office (HO).</p><br></li><li><p>Manage all financial and performance management reports to ensure effective monitoring of the business performance and meeting of all financial targets</p><br></li><li><p>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br></li><li><p>Work closely with Cash and Trade Products to drive the capability development (Global product/credit programs) relating to trade products and cash management solutions based on market and client readings</p><br></li><li><p>Work with HO and Country Managers, to support the business objectives of the Cash and Trade business.</p><br></li><li><p>Ensure that any internal disputes are resolved promptly and sufficiently.</p><br></li><li><p>Is responsible that activities of the Department are well documented as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance.</p><br></li><li><p>Performs any other tasks and projects as assigned by the direct manager pertaining to Corporate and Institutional</p><br></li><li><p>Banking and QNB Group activities.</p><br></li></ul><p><strong>Continuous Improvement:</strong></p><br><ol><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard.</p><br></li><li><p>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br></li></ol><p><strong>D. Learning & Knowledge:</strong></p><br><ul><li><p>Raise general awareness of transaction banking, cash and trade products and services within the QNB Group.</p><br></li><li><p>Help create internal presentations, customer-focused presentations, pitch books and enhance QNB’s ability to</p><br></li><li><p>deliver a powerful and compelling cash and trade proposition to its current and targeted customers.</p><br></li><li><p>Continuous improvement of credit knowledge, international and local markets and structuring skills;</p><br></li><li><p>Continuous improvement of treasury management knowledge, international and local markets treasury advisory skills; Well-informed of the market competitive structure, industry practices and regulations in relation to cash and trade products</p><br></li><li><p>Personally provides coaching and mentors employees under direct supervisions as well as those assigned by the Group's HR function to foster their professional development.</p><br></li><li><p>Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities.</p><br></li><li><p>Proactively identify areas for professional development of self and undertake development activities.</p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field.</p><br></li><li><p>Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br></li><li><p>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br></li></ul><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,</p><br></li><li><p>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control</p><br></li><li><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br></li></ul><p><strong>F. Other:</strong></p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and</p><br></li><li><p>Compliance functions, and relevant Regulators.</p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelor's degree in Finance, Banking, Economics, Accounting, Business Administration, Marketing, Information Technology, or a related discipline. An MBA or other relevant Master's degree is highly preferred.</p><br></li><li><p>Minimum of 15 years of relevant banking experience, preferably gained within leading international financial institutions.</p><br></li><li><p>Proven track record of at least 5 years in Cash Management Sales and 5 years in Trade Finance Sales, with demonstrated success in business development, client acquisition, and revenue generation.</p><br></li><li><p>Extensive experience leading sales teams within a regional and/or global environment, including management of both direct and matrix reporting structures.</p><br></li><li><p>Strong international exposure with coverage across a minimum of two geographical regions (Europe, South Africa and/or Asia), with<strong> Middle East</strong> experience being mandatory. </p><br></li><li><p>Demonstrated expertise in Treasury Advisory and Cash Management Solutions, including direct engagement with corporate treasurers and multinational clients. </p><br></li><li><p>Proven ability to structure and deliver both standard and complex cash management solutions tailored to client needs.</p><br></li><li><p>Deep knowledge of Trade Finance and Structured Solutions, including Open Account Trade Finance, Structured Trade Finance, Commodity Finance, Inventory Finance, and other working capital solutions. </p><br></li><li><p>Must possess hands-on experience in transaction structuring, credit assessment, credit proposal drafting, and end-to-end deal execution and implementation.</p><br></li><li><p>Formal credit training or professional credit certification is mandatory, supported by strong credit analysis and risk assessment capabilities.</p><br></li><li><p>Strong leadership and people management skills, with a proven ability to develop, motivate, and lead high-performing teams in a dynamic and multicultural environment.</p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>JOB SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Rooms Team<br>• Champions the brand’s service vision for product and service delivery.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Monitors and promotes room rates, specials, and promotions at the residence.<br>Managing Profitability<br>• Analyzes service issues and identifies trends.<br>• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews and audits expenses.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.<br>• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Ensuring and Providing Exceptional Customer Service<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Ensures that employees understand expectations and parameters for Room duties.<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for initiation, preparation, processing and execution of Global Structured Finance transactions for the Group’s Private, Corporate and Institutional (including government) clientele and thereby facilitating growth and expansion of the Corporate Banking business. Also, will act as the Transaction Officer who will be primarily responsible to ensure timely and proper execution of Global Structured Finance transactions assigned to him/ her by the SVP of Loan Syndications & Distribution and EVP of Global Structured Finance. He / she will also be responsible for undertaking special tasks and assignments given by the SVP of Loan Syndications & Distribution and EVP of Global Structured Finance.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Proactively participate in the formulation and implementation of strategies, business plans and budgets of the Unit in line with overall objectives of QNB Group. Support the Head of Loan Syndications & Distribution in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Global Structured Finance Unit and monitor Unit’s achievements on periodic basis. Meet the Unit’s target budget and achieve all volume, revenue, and profit targets for Global Structured Financerelated transactions in accordance with QNB’s overall corporate banking budget and strategy. Supports credit related decision making process by ensuring availability of sound and quality information/ analysis necessary for accurate credit risk assessment and mitigation. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the Bank. Manage all aspects of assigned transactions and products to maximize product potential and profitability. Implements KPI’s and best practices for VP Loan Syndications and Distribution Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent Customer (Internal & External): Primarily responsible for collection, analysis and storage of relevant business, financial and operational information on the Unit’s borrowers, transactions and bank counterparties and correspondents as required by KYC and other bank and regulatory policies and procedures. Conducts proactive gathering, analysis and reporting of market and business information (current market conditions and trends, competitor actions, customer preferences as well as other market and industry developments) through regularly interaction with key market participants (banks, major corporations, government entities) to collect general market intelligence and obtain feedback on QNB's position and stature in the local, regional and international markets. Ensures that relevant information obtained is provided to the concerned parties in the Bank for necessary action if any. Initiates, maintains and deepens relationships with banks, financial institutions, project sponsors and other market players who are active in Loan Syndications & Distribution in order to ensure QNB is well positioned to identify future business opportunities, benefit from business potential and meet business objectives related to Global Structured Finance activities. Continually keep abreast with the local, regional and international financial markets and economic environment to be informed about potential projects that could translate into possible business opportunities for the QNB Group. Maintains good team work, provide support, assistance and cooperation with other members of Global Structured Finance, both domestically and internationally. Builds and maintains strong and effective relationships with all other related units to achieve Group’s goals/objectives. Ensures prompt and efficient solution of operational and administrative problems and provides quick and satisfactory response on queries of customers and counterparties when required. Provides timely and accurate information to Group’s senior management, external and internal auditors and the Group’s compliance functions when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required Internal (Processes, Products, Regulatory): Responsible for regular and proactive interfacing with officers of Domestic and International Corporate Banking, Financial Institutions, Private Banking, Business Intelligence and Economic Research, as well as other QNB Group entities to identify potential Global Structured Finance transactions that can lead to business opportunities for the Unit. Acts as Primary Transaction Officer responsible for the structuring, credit processing, preparation, loan documentation, execution and distribution of assigned Global Structured Finance transactions. Primarily responsible to ensure prompt, efficient and timely performance, execution and delivery of required tasks related to Global Structured Finance activities. Provides administrative, operations and logistical support and supervision to Global Structured Finance team, Primarily responsible for data collection for, and preparation of, comprehensive credit proposals, credit and marketing presentations (including customer, business, project, market and or industry information), for new / prospective customers; or periodic reviews and or monitoring of existing customers, in accordance with Credit Policy and procedures of the Bank Performs comprehensive due diligence, reviews and analyses Global Structured Finance transactions, assigns transaction ratings. Provides recommendations and distribution strategies to the QNB’s decision making authorities. Primarily responsible for reviewing the credit worthiness and financial feasibility of the individual project financing proposals based on analysis of current and future market conditions, debt service capability of the expected cash flows and other financial information of the individual borrowers and projects. Ensure QNB’s interests are adequately safeguarded before recommending approval of the credit. Provides support to Relationship Manager in the preparation of Credit Summary Report, credit proposals and other credit and business memos, in accordance with Credit Policy and procedures and adequately address all relevant risk factors and ensure that international credit standards, procedures, requirements and practices are adhered to. Responsible for the preparation of Information Memorandum and other information to be provided to prospective lenders for the purpose of conducting their due diligence to enable them to participate in Global Structured Finance transactions arranged by QNB. Coordinates with internal and/ or external legal counsel to ensure that all legal and security documents required for the transactions are complete, prepared in proper format and comply with the highest international standards. Primarily responsible for the review, completion and execution of appropriate, legal and security documents, and other supporting documents as required by law for the respective Global Structured Finance transaction. Primarily responsible to ensure that transaction’s legal and security documents are legally binding and enforceable to protect the interests of the Bank, and ensures that all legal, credit and administrative requirements are met in accordance with Credit Policy, Regulatory convention and international market standards, practices and norms. Primarily responsible for the proper and efficient execution of Global Structured Finance deals, including communicating and interfacing with clients, banks and other third parties involved in Global Structured Finance transactions, in line with the function’s policies and procedures and in consideration of the Bank’s obligations towards its clients and bank counterparties. Liaises with the other parties comprising the project financing consortium, which would be dependent on the role assigned to the other parties within the consortium. Ensures that copies of duly executed Facility Agreement and other legal and security documents, including conditions precedent, are immediately provided to Credit Department and Agency Unit as per procedures of the Bank. Responsible for collating and storing information on the Unit's transactions, activities, and performance in a timely, accurate and efficient manner as required by the existing procedures. Maintains and updates data base for Unit’s activities, customer contacts, existing and potential clients’ information, transactions and deal pipelines, banking opportunities and other relevant and critical information for the Unit. Provides support to Relationship Manager for conducting required periodic reviews and updates for existing Global Structured Finance transactions’ performance, and other risk assessment techniques in line with Credit Risk Policies and requirements. Maintains and updates standard and user friendly business and financial reports using an internal data warehouse and all relevant public information sources as per Global Structured Finance Unit team requirement and inquiries. Responsible for preparation and delivery of periodic as well as ad hoc MIS reports on transactional and Unit performance against approved business plans, budgets, goals and objectives. Supports the Unit, by providing technical, operational, credit and management guidance and supervision, to enable them to perform their functions and responsibilities efficiently and effectively. Is responsible for preparing, and periodically updating as per Unit’s requirements, QNB Credentials, Marketing presentations, Market update Reports, League Tables, Work in Progress, Deals Done and Deals Turned down reports and other industry and market reports that record market activities and QNB’s participation in such transactions and ranking in the industry. Implement the ‘one-point of contact’ approach to respond to and resolve all customer’s and other parties’ needs and queries pertaining to Global Structured Finance transactions. Performs cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with other QNB units/ departments. Ensures adherence to all QNB Group policies procedures and regulatory requirements. Interprets and applies customer research and feedback into tangible product development initiatives by providing inputs to relevant units of the QNB Group. Ensures provision of timely and accurate information to Department Head to be given to the QNB's senior management team, external and internal auditors and the Group's compliance function as and when required or appropriate. Represent the Bank at professional and industry organizations/ venues to ensure dissemination of knowledge of QNB's offerings relating to Global Structured Finance. Performs any other tasks assigned by the direct manager pertaining to Corporate and Institutional Banking Division or QNB’s Global Structured Finance activities. Learning & Knowledge: Takes responsibility for self-development as well as acquiring and upgrading skills and knowledge required to fulfillment of one's duties. Ensures that he/she keeps abreast with latest technical, financial, industry and market developments affecting his / her job responsibilities in particular and the business and operations of the Bank in general. Accepts supervision, training, guidance and mentorship from Head of Global Structured Finance to ensure job functions, work output and customer interface are conducted in the highest internationally accepted market standards. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time<br><br>Education And Experience Requirements<br><br> University graduate (bachelor) with High Scholastic Achievements. At least 12 years of relevant experience in a corporate banking industry or related fields. Major in Law, Banking, Finance, Accounting, Economics, Business Administration or Marketing required. MBA preferred but not required Well-informed of the market dynamics and competitive structure, industry environment, practices and rules and regulations for the corporate banking customer segment. Advanced skills in financial analysis and financial modelling preferred. Excellent people relationship and team management skills Ability to work in teams with people from diverse cultural backgrounds Strong analytical and organizational skills Strong customer service orientation and dedication High Integrity, professionalism and self-management Self-motivated and hardworking<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
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<span><br>Qabila Westbay Hotel, Autograph Collection - Doha, Qatar Position Summary <br>We are seeking an accomplished and commercially driven General Manager to lead <br>Qabila Westbay Hotel, Autograph Collection<br>, a distinctive luxury lifestyle hotel located in the heart of Doha's prestigious West Bay district. The ideal candidate will be an experienced hotel leader with a minimum of <br>5 years' General Manager experience<br>within full-service upscale or luxury hotels and a strong background in either <br>Operations<br>or <br>Sales & Marketing<br>.<br>This role requires a dynamic leader who can inspire high-performing teams, deliver exceptional guest experiences, drive commercial success, and build strong relationships with ownership, associates, guests, and key stakeholders. Previous Middle East experience is desirable but not essential; however, the successful candidate must demonstrate adaptability, cultural awareness, and the ability to thrive in a complex international hospitality environment.<br>About the Hotel <br>Qabila Westbay Hotel, Autograph Collection<br>is a premium lifestyle destination located on Doha's iconic Corniche within the city's vibrant West Bay business and diplomatic district. The hotel offers convenient access to City Center Doha, the Doha Exhibition & Convention Center (DECC), Katara Cultural Village, The Pearl-Qatar, and Hamad International Airport. <br>Part of Marriott International's prestigious <br>Autograph Collection<br>, the hotel features approximately <br>347 guestrooms and suites<br>, multiple dining venues, meeting and event facilities, wellness amenities, an indoor swimming pool, fitness facilities, and panoramic views of the Doha skyline and Arabian Gulf. The property caters to a diverse mix of corporate, leisure, diplomatic, and long-stay guests, making it one of Doha's most prominent hospitality destinations.<br>Required Experience <br>Minimum <br>5+ years of successful General Manager experience<br>within an upscale, premium, or luxury hotel environment.<br>Strong background in either: <br>Hotel Operations, or<br>Sales & Marketing / Commercial Leadership.<br>Experience managing complex full-service hotels with multiple revenue streams.<br>Demonstrated success in delivering financial results, market share growth, and guest satisfaction.<br>Experience leading large teams and developing future leaders.<br>Preferred Experience <br>Marriott International experience strongly preferred.<br>Previous experience within a luxury or lifestyle brand preferred.<br>Middle East hospitality experience desirable but not required.<br>Experience working with international ownership groups and asset managers is advantageous.<br>Skills & Competencies <br>Strong commercial and financial acumen.<br>Strategic and entrepreneurial mindset.<br>Outstanding leadership and people development skills.<br>Excellent communication and stakeholder management abilities.<br>Ability to balance luxury guest experiences with strong business performance.<br>Proven capability to lead through change and drive organizational transformation.<br>High emotional intelligence and culturally adaptable leadership style.<br>Key Responsibilities Leadership & Culture <br>Provide strategic leadership and direction across all hotel operations.<br>Champion Marriott International's values, service culture, and Autograph Collection brand positioning.<br>Build and develop a high-performing Executive Committee and leadership team.<br>Foster an engaged and inclusive workplace culture that prioritizes retention, development, and succession planning.<br>Lead by example, creating accountability and operational excellence across all departments.<br>Financial & Commercial Performance <br>Deliver budgeted revenue, GOP, EBITDA, and market share objectives.<br>Drive sustainable revenue growth across Rooms, Food & Beverage, Meetings & Events, and ancillary revenue streams.<br>Develop and execute annual business plans, forecasts, and strategic initiatives.<br>Maximize profitability through effective cost management and operational efficiency.<br>Analyze market trends and competitive positioning to identify opportunities for growth.<br>Sales, Marketing & Revenue Management <br>Partner closely with Sales, Marketing, Revenue Management, and Distribution teams to maximize commercial performance.<br>Strengthen the hotel's positioning within Doha's luxury and lifestyle hospitality market.<br>Drive market penetration across corporate, government, diplomatic, leisure, MICE, and international travel segments.<br>Build and maintain strong relationships with key clients, industry partners, and tourism stakeholders.<br>Ensure effective revenue optimization and demand generation strategies are in place.<br>Operations Excellence <br>Oversee all operational departments including Rooms, Food & Beverage, Engineering, Finance, Human Resources, and Sales.<br>Ensure consistent delivery of exceptional guest experiences and luxury service standards.<br>Maintain compliance with Marriott brand standards, operational procedures, and safety requirements.<br>Drive continuous improvement initiatives focused on quality, productivity, and guest satisfaction.<br>Promote innovation and service excellence throughout the hotel.<br>Guest Experience <br>Create memorable experiences consistent with the Autograph Collection promise of delivering unique, character-rich stays.<br>Monitor guest satisfaction metrics and online reputation performance.<br>Actively engage with guests, VIPs, loyalty members, and key stakeholders.<br>Resolve guest concerns professionally while maintaining service recovery excellence.<br>Owner & Stakeholder Relations <br>Maintain a strong and transparent partnership with ownership representatives.<br>Deliver regular business reviews and performance updates.<br>Ensure alignment between ownership expectations and Marriott operating standards.<br>Represent the hotel within the local community and hospitality industry.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>#LI-MM1<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensures the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Finance / Administration:Monitor the F&B Cost to ensure it is in line with budget, prepare to take action for any variations. Prepare, recommend, and manage the department’s annual budgets, forecasts, marketing plans and objectives. Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office. Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including front and back of house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB. Learn and have knowledge about restaurant direct competitors (benchmarking). Achieve the monthly and annual KPO target and the outlet’s revenue. Operations:To have a full working knowledge of the outlet floor plan / layout and all F&B offers. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Check the status of all orders and ensure that they are delivered within designated timelines. Organizing monthly team meeting and Daily Calling every day. Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the restaurant. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database. Ensure each associate is always following the bar Order of Service and Standard Operating Procedures. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associates are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the DOFB/ADOFB. Be able to work closely with other departments.
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<span><b>***PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES***</b> <br><br>Reporting structure <br></span><p>Reports to: Head of Marine Personnel</p><br>
<p>Direct Reportees: None</p><br><br><br>Job Summary and Purpose <br><p>Handle and manage all activities related to seafarers’ professional development, career progression, and certification compliance.</p><br><br><br>Accountabilities <br><p><strong>Key Accountabilities:</strong><br><strong>Training</strong><br>1. Conduct comprehensive Training Needs Analysis (TNA) for all seafarer ranks and roles.<br>2. Maintain a training matrix covering STCW, company-mandated, and computer-based training (CBT).<br>3. Develop and maintain individual training plans for each seafarer, ensuring alignment with regulatory and operational requirements.<br>4. Coordinate with internal departments and external training providers to schedule and deliver training programs.<br>5. Monitor training completion and certification validity, ensure timely renewals and compliance.<br>6. Design and implement a structured cadet mentorship framework to support the professional growth of cadets onboard.<br>7. Track cadet progress against training objectives and onboard assessments.</p><br>
<p><strong>Career Development & Promotions</strong><br>8. Design and implement career progression paths for all seafarer ranks, ensure transparency and alignment with company policies.<br>9. Track seafarer progress through career stages and maintain up-to-date records of qualifications and experience.<br>10. Manage the promotion process, including: <br>• Monitoring eligibility based on predefined criteria.<br>• Maintaining and updating promotion waiting list.<br>• Coordinating with relevant stakeholders to ensure timely and fair promotions.<br>11. Provide career counseling and debriefings to seafarers’ post-deployment, offer guidance on development opportunities.</p><br>
<p><strong>Performance Management</strong><br>12. Oversee the appraisal process for all seafarers: <br>• Ensure timely submission of appraisal reports after each tour.<br>• Review and assess appraisal content for accuracy and consistency.<br>• Identify training needs or performance gaps highlighted by Masters.<br>13. Manage the annual performance cycle:<br>• Consolidate appraisal scores. <br>• Collaborate with department heads to finalize year-end performance ratings. <br>• Support the reward and recognition process based on performance outcomes.</p><br>
<p><strong>Evaluate Training Centers</strong><br>14. Assess and approve external training centers to ensure alignment with STCW, flag state, and company-specific standards.<br>15. Conduct periodic evaluations of training providers for quality, relevance, accreditation status, and instructor competency.<br>16. Maintain a vetted list of approved training centers and ensure seafarers are enrolled only in compliant institutions.<br>17. Liaise with training providers to address feedback, resolve issues, and implement improvements where necessary.</p><br>
<p><strong>Vessel Visits & Fleet Officer Engagement:</strong><br>18. Conduct vessel visits (including sailing visits) to evaluate and enhance the effectiveness of onboard training, mentorship, and career development practices.<br>19. Lead the planning, coordination, and execution of the Fleet Officer Meeting, including agenda setting, logistics, and event management.<br>20. Gather feedback from seafarers and vessel leadership during visits to inform continuous improvement of training and development programs.<br>21. Support additional Marine Personnel Department (MPD) initiatives and tasks as required, contributing to departmental goals and operational excellences.</p><br><br><br>Accountabilities - 2 <br><p><strong>Generic Accountabilities:</strong><br><strong>Quality, Health, Safety, & Environment (QHSE):</strong><br>22. Adhere to all relevant QHSE policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.</p><br>
<p><strong>Policies, Systems, Processes & Procedures: </strong><br>23. Follow all relevant departmental policies and procedures so that work is carried out in a controlled and consistent manner.</p><br>
<p><strong>Others:</strong><br>24. Stay updated with the latest trends in marine industry standards, certification requirements, and training methodologies.<br>25. Assist in crisis management and contingency planning related to crew readiness, training, and deployment.<br>26. Carry out any other duties as directed by the immediate supervisor.</p><br><br><br>Qualifications, Experience and Job Skills <br><p><strong>Qualifications:</strong><br>• CoC STCW A-II/2.</p><br>
<p><strong>Experience:</strong><br>• A minimum of 48 months sailing experience on Tankers, out of which minimum 6 at a Management Level Position (Master/Chief Officer). <br>• Familiarity with maritime regulations, certification systems, and training practices.</p><br>
<p><strong>Job Specific Skills:</strong><br>• Training Program Design & Delivery, Training Needs Analysis (TNA), Career Pathway Development, Performance Management, Data Management & Reporting, Mentorship, Briefing & Debriefing, Stakeholder Coordination, Event & Program Management, Regulatory Compliance, Communication & Advisory. <br>• Expertise in developing and managing training programs aligned with STCW, company-specific, and computer-based learning requirements.<br>• Familiarity with maritime training standards, including IMO Model Courses and flag state requirements.<br>• Ability to assess individual and departmental training needs using structured analysis tools and performance data.<br>• Skill in designing structured career progression frameworks for all seafarer ranks.<br>• Experience in managing promotion pipelines and maintaining promotion eligibility records.<br>• Proficiency in managing appraisal systems, analyzing performance data, and aligning outcomes with training and reward strategies.<br>• Strong capability in maintaining accurate training, certification, and performance records.<br>• Ability to conduct effective debriefings and provide career guidance to seafarers, including cadets and junior officers.<br>• Skills in organizing and managing events such as Fleet Officer Meetings, training sessions, and career development workshops.<br>• In-depth knowledge of STCW, MLC, and flag state regulations related to seafarer training, certification, and career development.<br>• Strong interpersonal and communication skills to engage with seafarers, vessel leadership, and management on development matters.</p><br><br><br><br>
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<p><br></p><p>About the Role We are looking for a Site Architect to work under the Programme Management Business Group, providing project management and construction supervision services. The Site Architect will assist the Project Manager and/or Resident Engineer in administering the day-to-day operational activities of the project. The role will include the review and processing of architectural submittals by contractors, including design documents, prequalification submissions, material proposals, shop drawings, method statements, construction drawings, RFIs and as-built documentation. The Site Architect will also undertake site inspections and continuous surveillance of assigned architectural and interior works to verify compliance with approved drawings, specifications, applicable codes, quality requirements, construction schedules, and health and safety requirements. Non-conformances shall be documented, and the Site Architect may participate in identifying and implementing appropriate resolutions.</p><p>Responsibilities Lead architectural coordination with other disciplines and support the Project Manager and/or Resident Engineer in performing contractual duties on site. Assist with the processing of contract documents and contract administration activities related to architectural works. Develop, modify, review, correct and update architectural production drawings, construction documents and design information, as required. Advise the Project Manager on technical matters relating to architectural and interior works that may affect construction progress, quality, cost, safety or programme. Review and process architectural shop drawings, technical submittmitsal, material proposals, prequalification submissions, method statements, RFIs, as-built drawings and other construction submissions from project inception through close-out using Rivit / BIM is mandatory. Review contractor shop drawings against the approved design and tender drawings (BIM model) to verify clash free compliance with the design intent, specifications and project requirements, and provide appropriate recommendations or comments. Review proposed architectural materials and subcontractors from a technical standpoint and advise the Project Manager on their suitability and compliance. Provide practical resolutions to architectural and multidisciplinary technical issues and coordinate the implementation of agreed solutions to maintain progress on site. Monitor architectural and interior works, including finishes, fit-out works and associated interfaces, for compliance with approved documents, quality standards and contractual requirements. Undertake site observations, work inspections and material inspections to verify the contractor s compliance with approved shop drawings, consultant specifications, good construction practice, programme requirements, and health and safety procedures. Monitor procurement and delivery of architectural materials to support timely execution of construction activities. Lead and coordinate architectural snagging and de-snagging activities to support completion and handover. Attend project, progress, coordination and technical meetings as directed by the Project Manager and prepare draft site or engineer s instructions when required. Provide technical input to the Project Manager regarding architectural variations and related contractor claims. Oversee architects and inspectors responsible for architectural works and verify that construction and installation activities comply with contractual obligations and quality control requirements. Apply and monitor project quality control procedures for construction supervision activities and identify opportunities for improvement. Coordinate with construction management to identify and eliminate hazards associated with architectural works that may affect the environment or the health and safety of personnel. Review and interpret architectural drawings and specifications to confirm that the latest revisions are being used and that works are technically executed correctly. Perform other responsibilities associated with the position, as may be appropriate.</p><p>Why Join Us? Collaborate in a multi-disciplinary, innovative environment where your input shapes both standardised and bespoke solutions. Join a team that values knowledge-sharing, mentorship, and professional excellence. Our Pledge to You At GHD, we don t just believe in the power of commitment, we live and breathe it every day. That s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today. See where your commitment could take you. That s the #PowerOfCommitment</p><p><strong>Desired Candidate Profile</strong></p><p>Degree in Architecture or a related field. Minimum of 12 years of postgraduate experience, including at least 5 years of relevant experience in architectural design review and construction supervision on large projects. Strong technical knowledge and the ability to resolve architectural design and construction issues on site. Good knowledge of applicable building codes, Qatar Construction Specifications, and relevant Qatar authority requirements. Relevant professional or authority registration in Qatar is preferred. Ability to manage and coordinate specialised architectural activities, multidisciplinary interfaces, and a team of moderate size and complexity. Proficiency in AutoCAD, Revit, SketchUp or 3ds Max, Photoshop, MS Project or Primavera, PowerPoint, and the Microsoft Office suite. Ability and willingness to undertake coordinated design reviews in a Revit/BIM environment. Flexibility to work in a multi-project environment. Experience & Qualifications Degree in Architecture or a related field. Minimum of 12 years of postgraduate experience, including at least 5 years of relevant experience in architectural design review and construction supervision on large projects. Strong technical knowledge and the ability to resolve architectural design and construction issues on site. Good knowledge of applicable building codes, Qatar Construction Specifications, and relevant Qatar authority requirements. Relevant professional or authority registration in Qatar is preferred. Ability to manage and coordinate specialised architectural activities, multidisciplinary interfaces, and a team of moderate size and complexity. Proficiency in AutoCAD, Revit, SketchUp or 3ds Max, Photoshop, MS Project or Primavera, PowerPoint, and the Microsoft Office suite. Ability and willingness to undertake coordinated design reviews in a Revit/BIM environment. Flexibility to work in a multi-project environment.</p>
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<p><span><strong><u>Communication</u></strong></span><br><span><strong>Internal Communication:</strong></span><br><span>• VP - Procurement and Contracting (VP)</span><br><span>• Procurement Teams (PT)</span><br><span>• VP/EVP/CEO/EVP (MLT)</span><br><span><strong>Purpose:</strong></span><br><span>• VP / MLT / PT </span><br><span>o As the role will drive the Procurement organization towards best practice and acts as a change agent this role will require extensive alignment & involvement of all business partners, in particular Top Management, IT and Procurement teams.</span><br><span>o Communication of new policies, guidelines and processes to all levels in the Procurement and to stakeholders</span><br><span>o Educate & train all Procurement employees on new tools, processes and systems</span><br><span>• VP</span><br><span>o Force digitalization of the purchase2pay process across Milaha in alignment with IT, Finance. </span><br><span>o Establish spend & performance management and report on progress, achievements and deviations </span><br><span>o Improve Purchasing performance in collaboration with VP Purchasing</span><br><span>o To coordinate the Self-Audit protocols.</span><br><span>• VP / MLT: </span><br><span>o Discuss demand and spend analytics by department/ business unit</span><br><span>o Project manage their assigned resources on initiatives targeting those activities listed in the 'Job Objective'</span><br><span><strong><u>External Communication:</u></strong></span><br><span>Milaha Vendors</span><br><span><strong>Purpose:</strong></span><br><span>• Inform Vendors about their performance and support non-performing vendors to increase performance and reliability. Communicate Milaha expectations & standards (quality, delivery, compliance, collaboration) to suppliers</span><br><span>Occupational Health & Safety and Environment</span><br><span><strong>Accountability:</strong></span><br><span>Accountable to their line manager and direct reports so far as is reasonably practical to ensure:</span><br><span>· a safe place or work;</span><br><span>· safe systems of work;</span><br><span>· safe plant & equipment;</span><br><span>· provision of information and training.</span><br><span><strong>Responsibility:</strong></span><br><span><strong>Responsible for:</strong></span><br><span>His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities. In particular to:</span><br><span>· Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;</span><br><span>· Ensure all employees and contractors under their control are competent to undertake their duties;</span><br><span>· Ensure all accidents, incidents and near misses are reported and investigated;</span><br><span>· Promote good behaviours and set a personal example with regard to occupational health and safety matters.</span><br><span><strong>Authority:</strong></span><br><span>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</span><br> </p><br><br>Responsibilities:<br><p><span><strong><u>Key Roles & Responsibilities</u></strong></span><br><span>• Drive (digital) process excellence initiatives across the company and lead efforts to enhance capabilities and skills while building a best-in-class Procurement organization supported by state-of-the-art tools & methods</span><br><span>• Set the foundation for effective operations and provide a direction to all other roles in Procurement (incl. Category Managers) by implementing guidelines / practices/ tools/ processes/ KPI to ensure the function and the VP meets its commitments to the organization</span><br><span>• Jointly lead the Milaha Procurement Transformation with the VP to improve value contribution and operational efficiency supported by robust business tools and processes</span><br><span>• Champion the change and develop communication, training and recognition strategy to support the transformation</span><br><span>• Improve Purchasing governance model, standardize processes and tools to drive organizational capabilities and effectiveness </span><br><span>• Drive the Milaha Procurement strategy development process on behalf and under the supervision of the VP and lead future review cycles</span><br><span>• Establish, in alignment with VP, key performance indicators; KPI for the function, developing a regular cadence for updates to the business and operational leadership teams</span><br><span>• Support with VP in the annual goal setting and budgeting process in partnership with finance; drive the reporting process including reports and executive reviews </span><br><span>• Establish and run a yearly Procurement excellence council that drives effectiveness across the end-to-end process</span><br><span>• Ensure continuous alignment of the overall program with the strategic business objectives. Make recommendations for adjustments to enhance performance</span><br><span>• Establish the technology roadmap to support overall efficiency gains by enhancing /further developing current IT systems and adding new tools</span><br><span>• Establish and drive the training agenda for the function </span><br><span>• Support the category management teams with robust Spend Analytics and enhance Market Intelligence to drive a robust pipeline of opportunities</span><br><span>• Lead all Milaha Vendor Management activities to foster supplier integration</span><br><span>• Support VP on Tender Committee related matters</span><br><span>• Manage the quarterly spend analyses activities to improve transparency on the current expenditures and to support purchasing groups identify opportunities for improvement</span><br><span>• Work closely with purchasing groups to ensure analytical support requirements are met on individual categories, and to identify issues/gaps to be addressed </span><br><span>• Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities</span><br><span>• Supervise subordinate staff, assign work activities, monitor performance and review results</span><br><span>• Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism</span><br><span>• Perform other job-related duties as assigned.</span><br> </p><br><br>Qualifications:<br><p><span><strong>Education & Professional Qualification:</strong></span><br><span>Bachelor degree in Engineering, Business Administration, Finance or Economics, or related technical discipline</span><br><span><strong>Professional Experience:</strong></span><br><span>10 years experience within the procurement arena in key positions with responsibilities such as Performance Reporting & Management, and Systems optimization</span><br><span>5 years in experience in leadership role</span><br><span><strong>Geographic Experience:</strong></span><br><span>Not required</span><br><span><strong>Computer Skills:</strong></span><br><span>Microsoft Suite including Visio & Project</span><br><span><strong>Language Skills:</strong></span><br><span><strong>Fluency in English</strong></span><br><span><strong>Market/Industry/Functional Knowledge:</strong></span><br><span>In-depth Procurement, MRP, Master data understanding with respect to ERPs E-Solutions</span><br> </p><br> </div>
<h2 class="h5">Job description</h2>
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<p><span><strong><u>Communication</u></strong></span><br><span><strong>Internal Communication:</strong></span><br><span>• VP - Procurement and Contracting (VP)</span><br><span>• Procurement Teams (PT)</span><br><span>• VP/EVP/CEO/EVP (MLT)</span><br><span><strong>Purpose:</strong></span><br><span>• VP / MLT / PT </span><br><span>o As the role will drive the Procurement organization towards best practice and acts as a change agent this role will require extensive alignment & involvement of all business partners, in particular Top Management, IT and Procurement teams.</span><br><span>o Communication of new policies, guidelines and processes to all levels in the Procurement and to stakeholders</span><br><span>o Educate & train all Procurement employees on new tools, processes and systems</span><br><span>• VP</span><br><span>o Force digitalization of the purchase2pay process across Milaha in alignment with IT, Finance. </span><br><span>o Establish spend & performance management and report on progress, achievements and deviations </span><br><span>o Improve Purchasing performance in collaboration with VP Purchasing</span><br><span>o To coordinate the Self-Audit protocols.</span><br><span>• VP / MLT: </span><br><span>o Discuss demand and spend analytics by department/ business unit</span><br><span>o Project manage their assigned resources on initiatives targeting those activities listed in the 'Job Objective'</span><br><span><strong><u>External Communication:</u></strong></span><br><span>Milaha Vendors</span><br><span><strong>Purpose:</strong></span><br><span>• Inform Vendors about their performance and support non-performing vendors to increase performance and reliability. Communicate Milaha expectations & standards (quality, delivery, compliance, collaboration) to suppliers</span><br><span>Occupational Health & Safety and Environment</span><br><span><strong>Accountability:</strong></span><br><span>Accountable to their line manager and direct reports so far as is reasonably practical to ensure:</span><br><span>· a safe place or work;</span><br><span>· safe systems of work;</span><br><span>· safe plant & equipment;</span><br><span>· provision of information and training.</span><br><span><strong>Responsibility:</strong></span><br><span><strong>Responsible for:</strong></span><br><span>His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities. In particular to:</span><br><span>· Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;</span><br><span>· Ensure all employees and contractors under their control are competent to undertake their duties;</span><br><span>· Ensure all accidents, incidents and near misses are reported and investigated;</span><br><span>· Promote good behaviours and set a personal example with regard to occupational health and safety matters.</span><br><span><strong>Authority:</strong></span><br><span>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</span><br> </p><br><br>Responsibilities:<br><p><span><strong><u>Key Roles & Responsibilities</u></strong></span><br><span>• Drive (digital) process excellence initiatives across the company and lead efforts to enhance capabilities and skills while building a best-in-class Procurement organization supported by state-of-the-art tools & methods</span><br><span>• Set the foundation for effective operations and provide a direction to all other roles in Procurement (incl. Category Managers) by implementing guidelines / practices/ tools/ processes/ KPI to ensure the function and the VP meets its commitments to the organization</span><br><span>• Jointly lead the Milaha Procurement Transformation with the VP to improve value contribution and operational efficiency supported by robust business tools and processes</span><br><span>• Champion the change and develop communication, training and recognition strategy to support the transformation</span><br><span>• Improve Purchasing governance model, standardize processes and tools to drive organizational capabilities and effectiveness </span><br><span>• Drive the Milaha Procurement strategy development process on behalf and under the supervision of the VP and lead future review cycles</span><br><span>• Establish, in alignment with VP, key performance indicators; KPI for the function, developing a regular cadence for updates to the business and operational leadership teams</span><br><span>• Support with VP in the annual goal setting and budgeting process in partnership with finance; drive the reporting process including reports and executive reviews </span><br><span>• Establish and run a yearly Procurement excellence council that drives effectiveness across the end-to-end process</span><br><span>• Ensure continuous alignment of the overall program with the strategic business objectives. Make recommendations for adjustments to enhance performance</span><br><span>• Establish the technology roadmap to support overall efficiency gains by enhancing /further developing current IT systems and adding new tools</span><br><span>• Establish and drive the training agenda for the function </span><br><span>• Support the category management teams with robust Spend Analytics and enhance Market Intelligence to drive a robust pipeline of opportunities</span><br><span>• Lead all Milaha Vendor Management activities to foster supplier integration</span><br><span>• Support VP on Tender Committee related matters</span><br><span>• Manage the quarterly spend analyses activities to improve transparency on the current expenditures and to support purchasing groups identify opportunities for improvement</span><br><span>• Work closely with purchasing groups to ensure analytical support requirements are met on individual categories, and to identify issues/gaps to be addressed </span><br><span>• Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities</span><br><span>• Supervise subordinate staff, assign work activities, monitor performance and review results</span><br><span>• Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism</span><br><span>• Perform other job-related duties as assigned.</span><br> </p><br><br>Qualifications:<br><p><span><strong>Education & Professional Qualification:</strong></span><br><span>Bachelor degree in Engineering, Business Administration, Finance or Economics, or related technical discipline</span><br><span><strong>Professional Experience:</strong></span><br><span>10 years experience within the procurement arena in key positions with responsibilities such as Performance Reporting & Management, and Systems optimization</span><br><span>5 years in experience in leadership role</span><br><span><strong>Geographic Experience:</strong></span><br><span>Not required</span><br><span><strong>Computer Skills:</strong></span><br><span>Microsoft Suite including Visio & Project</span><br><span><strong>Language Skills:</strong></span><br><span><strong>Fluency in English</strong></span><br><span><strong>Market/Industry/Functional Knowledge:</strong></span><br><span>In-depth Procurement, MRP, Master data understanding with respect to ERPs E-Solutions</span><br> </p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span>With over 14,000 professionals globally, GHD is a leading multidisciplinary professional services company delivering engineering, design, and advisory solutions across water, energy, resources, environment, property & buildings, and transportation sectors.</span></span></p><br><p><span><span><strong>About the Role</strong></span></span></p><br><p><span><span>We are looking for a Site Architect to work under the Programme Management Business Group, providing project management and construction supervision services. The Site Architect will assist the Project Manager and/or Resident Engineer in administering the day-to-day operational activities of the project. The role will include the review and processing of architectural submittals by contractors, including design documents, prequalification submissions, material proposals, shop drawings, method statements, construction drawings, RFIs and as-built documentation. The Site Architect will also undertake site inspections and continuous surveillance of assigned architectural and interior works to verify compliance with approved drawings, specifications, applicable codes, quality requirements, construction schedules, and health and safety requirements. Non-conformances shall be documented, and the Site Architect may participate in identifying and implementing appropriate resolutions. </span></span></p><br><p><span><span><strong>Responsibilities</strong> </span></span></p><br><ul><li><span><span>Lead architectural coordination with other disciplines and support the Project Manager and/or Resident Engineer in performing contractual duties on site. </span></span></li><li><span><span>Assist with the processing of contract documents and contract administration activities related to architectural works. </span></span></li><li><span><span>Develop, modify, review, correct and update architectural production drawings, construction documents and design information, as required. </span></span></li><li><span><span>Advise the Project Manager on technical matters relating to architectural and interior works that may affect construction progress, quality, cost, safety or programme. </span></span></li><li><span><span>Review and process architectural shop drawings, technical submittals, material proposals, prequalification submissions, method statements, RFIs, as-built drawings and other construction submissions from project inception through close-out using Rivit / BIM is mandatory. </span></span></li><li><span><span>Review contractor shop drawings against the approved design and tender drawings (BIM model) to verify clash free compliance with the design intent, specifications and project requirements, and provide appropriate recommendations or comments. </span></span></li><li><span><span>Review proposed architectural materials and subcontractors from a technical standpoint and advise the Project Manager on their suitability and compliance. </span></span></li><li><span><span>Provide practical resolutions to architectural and multidisciplinary technical issues and coordinate the implementation of agreed solutions to maintain progress on site. </span></span></li><li><span><span>Monitor architectural and interior works, including finishes, fit-out works and associated interfaces, for compliance with approved documents, quality standards and contractual requirements. </span></span></li><li><span><span>Undertake site observations, work inspections and material inspections to verify the contractor’s compliance with approved shop drawings, consultant specifications, good construction practice, programme requirements, and health and safety procedures. </span></span></li><li><span><span>Monitor procurement and delivery of architectural materials to support timely execution of construction activities. </span></span></li><li><span><span>Lead and coordinate architectural snagging and de-snagging activities to support completion and handover. </span></span></li><li><span><span>Attend project, progress, coordination and technical meetings as directed by the Project Manager and prepare draft site or engineer’s instructions when required. </span></span></li><li><span><span>Provide technical input to the Project Manager regarding architectural variations and related contractor claims. </span></span></li><li><span><span>Oversee architects and inspectors responsible for architectural works and verify that construction and installation activities comply with contractual obligations and quality control requirements. </span></span></li><li><span><span>Apply and monitor project quality control procedures for construction supervision activities and identify opportunities for improvement. </span></span></li><li><span><span>Coordinate with construction management to identify and eliminate hazards associated with architectural works that may affect the environment or the health and safety of personnel. </span></span></li><li><span><span>Review and interpret architectural drawings and specifications to confirm that the latest revisions are being used and that works are technically executed correctly. </span></span></li><li><span><span>Perform other responsibilities associated with the position, as may be appropriate. </span></span></li><li><span><span>Degree in Architecture or a related field. </span></span></li><li><span><span>Minimum of 12 years of postgraduate experience, including at least 5 years of relevant experience in architectural design review and construction supervision on large projects. </span></span></li><li><span><span>Strong technical knowledge and the ability to resolve architectural design and construction issues on site. </span></span></li><li><span><span>Good knowledge of applicable building codes, Qatar Construction Specifications, and relevant Qatar authority requirements. </span></span></li><li><span><span>Relevant professional or authority registration in Qatar is preferred. </span></span></li><li><span><span>Ability to manage and coordinate specialised architectural activities, multidisciplinary interfaces, and a team of moderate size and complexity. </span></span></li><li><span><span>Proficiency in AutoCAD, Revit, SketchUp or 3ds Max, Photoshop, MS Project or Primavera, PowerPoint, and the Microsoft Office suite. </span></span></li><li><span><span>Ability and willingness to undertake coordinated design reviews in a Revit/BIM environment. </span></span></li><li><p><span><span>Flexibility to work in a multi-project environment.</span></span></p><br><p><span><span><strong>Experience & Qualifications</strong></span></span></p><br></li><li><span><span>Degree in Architecture or a related field. </span></span></li><li><span><span>Minimum of 12 years of postgraduate experience, including at least 5 years of relevant experience in architectural design review and construction supervision on large projects. </span></span></li><li><span><span>Strong technical knowledge and the ability to resolve architectural design and construction issues on site. </span></span></li><li><span><span>Good knowledge of applicable building codes, Qatar Construction Specifications, and relevant Qatar authority requirements. </span></span></li><li><span><span>Relevant professional or authority registration in Qatar is preferred. </span></span></li><li><span><span>Ability to manage and coordinate specialised architectural activities, multidisciplinary interfaces, and a team of moderate size and complexity. </span></span></li><li><span><span>Proficiency in AutoCAD, Revit, SketchUp or 3ds Max, Photoshop, MS Project or Primavera, PowerPoint, and the Microsoft Office suite. </span></span></li><li><span><span>Ability and willingness to undertake coordinated design reviews in a Revit/BIM environment. </span></span></li><li><span><span>Flexibility to work in a multi-project environment.</span></span></li></ul><p><span><span> <strong>Why Join Us?</strong></span></span></p><br><ul><li><span><span>Collaborate in a multi-disciplinary, innovative environment where your input shapes both standardised and bespoke solutions.</span></span></li><li><span><span>Join a team that values knowledge-sharing, mentorship, and professional excellence.</span></span></li></ul><p><span><span><strong>Our Pledge to You</strong></span></span></p><br><p><span><span>At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.</span></span></p><br><p><span><span>That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.</span></span></p><br><p><span><span>See where your commitment could take you.</span></span></p><br><p><span><span>That’s the <strong>#PowerOfCommitment</strong></span></span></p><br><br> </div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Supervise, train and inspect the performance of Laundry Attendants, Washers, Pressers and Uniform Attendants, ensuring that all procedures are completed to the hotel's standards. Assist in the laundry Department where necessary to ensure optimum service to guests. Ensure that standards are maintained at a superior level daily by checking, training and following the LQA, Forbes and Rosewood Brand standards. Take the initiative and work productively within any given period and must work well under pressure. Work flexible hours, including weekends and evenings if necessary. Maintain complete knowledge of the department and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily and demonstrate pride in the workplace with high-level commitment. Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items. Count and verify all items collected against the laundry list provided by the guest. Ensure guest names, room numbers, and item counts are accurately recorded to avoid discrepancies Thoroughly check garments for any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing. Confirm that specific instructions—such as folding trousers, light starch, or folding shirts—are perfectly adhered to. Ensure that all items for dry cleaning are correctly marked, Check and test garments for color fastening Check for any damage on received laundry prior to dry cleaning process Refill chemicals, clean filters and service the machines as needed Operate dry cleaning machine and ensure a high standard of dry cleaning Load and unload of dry-cleaning machines with correct load amount Ensure the proper operation of all machinery and report any defects Be full conversant with fire and safety procedures and adhere to them Operate Laundry Services and all machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. Ensure proper organization in all areas, i.e. fold cleaned articles and stack into designated amounts by type and size. Ensure document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. Check and ensure clear lint and debris from drains, dryer filters and change filters as specified in departmental procedures. Breakdown and clean work areas/equipment according to departmental standards. Maintain cleanliness and organization of work areas at all times and in all circumstances as well as maintain organization of supply/storage closets in accordance with departmental procedures. Inspect all linen closets storage area regularly for proper linen par, and proper labeling on shelves. Report to the Laundry Manager, all faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems. Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates. Control associate’s correct usage of chemicals, following the safety measures at all times. Take charge of special projects when required / instructed. Make sure to apply all emergencies procedures established in the Laundry Department in case of fire, bomb threat etc. Turn off the equipment before leaving the department and meet with all co-workers in the meeting point as soon as possible. All other duties as required.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times.
<strong>About QNB<br><br></strong>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br><strong>Job Summary<br><br></strong>The incumbent will support audits covering the <strong>IT Applications Audit </strong>portfolio as a member of the Group Internal Audit Function. The role provides independent assurance on the effectiveness of controls over technology risks, cybersecurity threats, data governance, and digital transformation initiatives across the enterprise. It also supports the strategic implementation and integration of advanced data analytics tools and continuous auditing techniques across the audit function to enhance efficiency and real-time risk monitoring. This role requires full compliance with the GIAD Group Audit Manual, IIA standards, and all relevant local regulations and industry IT audit standards. As a member of the Group Internal Audit Function, this role ensures technology risks are effectively integrated into the overall audit strategy and contributes to strengthening the organization's resilience against evolving cyber threats.<br><br>Main Responsibilities<br><br><strong>Shareholder & Financial<br><br></strong><strong>Essential Duties & Responsibilities by Dimensions:<br><br></strong><ul><li> Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and helps safeguard critical IT assets, data, and systems that underpin the organization's financial operations and shareholder value.</li><li> Assist in identifying significant IT and cybersecurity risks that could lead to financial loss, operational disruption, or reputational damage, providing actionable recommendations to mitigate these risks.</li><li> Assess the efficiency and effectiveness of IT investments and technology-related processes.</li><li> Implements KPIs and best practices for the Global IT and Information Security audit function.</li><li> Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</li><li> Act within the limits of the powers delegated to the incumbent</li><li> Demonstrate clear understanding of the drivers behind the bank's financial & non-financial performance.<br><br></li></ul><strong>Customer (Internal & External)<br><br></strong><ul><li> Build and maintain strong, independent, and collaborative relationships with relevant business and support function staff and stakeholders across the Group.</li><li> Communicate complex technical audit findings, cyber risk assessments, and recommendations to the SVP, EVP, GCAE and other senior stakeholders as directed, translating technical jargon into clear business implications.</li><li> Provide advisory services to IT and business leaders as directed by the SVP and EVP on matters of IT governance, information security, and technology risk management.</li><li> To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests.</li><li> Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</li><li> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.<br><br></li></ul>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required<br><br>Coordinate effectively with external IT auditors, cybersecurity consultants, and regulatory bodies on technology-related assurance activities.<br><br><strong>Internal (Processes, Products, Regulatory)<br><br></strong><ul><li> Act as a team member on audit engagements for the IT Applications Audit portfolio, including infrastructure, applications, data management, network security, access controls, incident response, and business continuity across all Group entities. All audit activities must be conducted in full compliance with the GIAD Group Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant ISACA IT audit standards.</li><li> Engagements: support the team leader in executing the audit engagements and ensuring own work is performed efficiently and effectively and meets GIAD quality standards.</li><li> Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks.</li><li> Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates and interim meetings with the auditees.</li><li> Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present audit findings to the auditees to obtain management actions.</li><li> Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely escalate potential delays to management, as needed.</li><li> Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards.</li><li> Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the organization.</li><li> Support the delivery of IT application audits, assessing the design and operating effectiveness of technology controls against industry best practices and regulatory requirements.</li><li> Assess the adequacy and effectiveness of the organization's information security frameworks (e.g., ISO 27001, NIST, COBIT), IT governance structures, and disaster recovery capabilities.</li><li> Identify and report on IT control weaknesses, cybersecurity vulnerabilities, and operational inefficiencies within technology environments, providing technically sound and actionable recommendations.</li><li> Ensure the consistent application of IT audit methodologies, tools, and best practices across all IT and Information Security audit engagements.</li><li> Support the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis. Drive the implementation and maturation of continuous auditing capabilities to provide real-time assurance and insights.<br><br></li></ul><strong>Learning & Knowledge<br><br></strong><ul><li> Stay abreast of global IT trends, evolving cyber threats, and new technologies to proactively identify emerging risks and adapt audit strategies. This includes actively fostering practical skills in data analytics and continuous auditing techniques within the audit division.</li><li> Identify areas for professional development of self and undertake development activities.</li><li> Remain current with all developments in professional field.</li><li> Escalate unresolved grievances or conflicts with team members to the SVP and EVP for resolution.<br><br></li></ul><strong>Legal, Regulatory, And Risk Framework Responsibilities<br><br></strong><ul><li> Ensure compliance with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</li><li> Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</li><li> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li> Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</li><li> Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li> Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li> Attend mandatory (internal and external) seminars as instructed by the Bank.</li><li> Ensure the Information Security Audit function operates in full compliance with all applicable global IT regulations, data privacy laws (e.g., GDPR, CCPA), cybersecurity frameworks, and industry standards relevant to the organization's technology operations.</li><li> This includes strict adherence to the GIAD Group Audit Manual, the IIA Standards, and specific local regulatory requirements.</li><li> Provide insights from audit findings to the EVP to contribute to the enhancement of the organization's enterprise-wide risk management framework.</li><li> Ensure IT audit engagements incorporate relevant regulatory compliance requirements and address inherent technology-related compliance risks.</li><li> Contribute to strengthening the organization's overall cybersecurity posture, data governance, and IT risk management culture.<br><br></li></ul><strong>Other<br><br></strong><ul><li> Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li> Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</li><li> Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position</li><li> All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br></li></ul><strong>Education And Experience Requirements<br><br></strong><ul><li> University graduate preferably with a Major in Information Technology, Computer Science, Cybersecurity, Business Administration, or a related field. Master’s is preferred.</li><li> Desirable Certifications: Certified Information Systems Auditor (CISA) and/or Certified Internal Auditor (CIA) is preferred. Additional certifications such as CISSP (Certified Information Systems Security Professional), CISM (Certified Information Security Manager), CRISC (Certified in Risk and Information Systems Control), or relevant cloud certifications are highly desirable.</li><li> Good analytical, critical thinking, and problem-solving abilities with a strong technical aptitude; superior verbal and written communication skills, with the ability to translate complex technical issues into understandable business risks for diverse audiences; high level of integrity, objectivity, and professional skepticism; excellent interpersonal and influencing skills, with the ability to effectively challenge IT and business leaders; demonstrated ability to work independently and collaboratively as part of the Internal Audit Management Team.</li><li> Excellent oral and written communication skills (including report writing) in English and Arabic (preferred).</li><li> Good interpersonal and presentation skills.</li><li> Understanding of the relevant laws, regulations, and practices.</li><li> Ability to make decisions and follow through with initiatives.</li><li> Personal integrity and self-management.</li><li> Planning, organizing, and analytical ability.</li><li> Results oriented.</li><li> Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.<br><br></li></ul>Note: you will be required to attach the following:<br><br><ul><li>Resume/CV</li><li>Copy of Passport or QID </li><li>Copy of Education Certificate </li><li>Copy of Birth Certificate</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. <br>Conduct stand-up training to groups of employees. Assist with orientation of new employees. Assist in training hiring managers and interviewers on all interview and selection policies and procedures. Schedule and coordinate applicant interviews with appropriate hiring manager and/or interviewer. Conduct applicant interviews for hourly and management positions. Ensure company grooming standards are communicated effectively to all new employees. Conduct new hire orientation training including completing all new hire paperwork. Assist with design and development of training programs. Develop training aids and multi-media tools to present training material. Order and manage inventory of training materials and supplies. Prepare for training classes (e.g., materials, setup classes, breakdown classes). <br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>CRITICAL TASKS<br>Safety and Security<br>Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.<br>Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.<br>Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).<br>Policies and Procedures<br>Protect the privacy and security of guests and coworkers.<br>Maintain confidentiality of proprietary materials and information.<br>Follow company and department policies and procedures.<br>Perform other reasonable job duties as requested by Supervisors.<br>Guest Relations<br>Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues, delight, and build trust.<br>Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.<br>Address guests' service needs in a professional, positive, and timely manner.<br>Thank guests with genuine appreciation and provide a fond farewell.<br>Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).<br>Assist other employees to ensure proper coverage and prompt guest service.<br>Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.<br>Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Communication<br>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.<br>Talk with and listen to other employees to effectively exchange information.<br>Speak to guests and co-workers using clear, appropriate and professional language.<br>Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.<br>Provide assistance to coworkers, ensuring they understand their tasks.<br>Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email).<br>Assists Management<br>Collaborate with management to formally recognize hourly employees' performance contributions.<br>Ensure that hourly employees are trained on company core values, job roles, responsibilities, and technical and service aspects of the job.<br>Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.<br>Listen to hourly employees' suggestions for improving how work is done and how guests are served, gaining management support as needed to act upon suggestions.<br>Coordinate tasks and work with other departments to ensure that the department runs efficiently.<br>Assist management to ensure that hourly employees have the necessary resources to effectively perform their jobs (e.g., supplies, equipment, and inventory).<br>Assign and ensure work tasks are completed on time and that they meet appropriate quality standards.<br>Ensure employee compliance with company standards and policies and external regulations (e.g., safety, OSHA, department-specific procedures such as food standards).<br>Encourage and motivate employees to perform their best, take responsibility for tasks and assignments, make decisions and provide input on possible improvements.<br>Coach and develop employees (e.g., create expectations for continual improvement, provide challenging tasks and assignments, hold development discussions, and construct and execute development plans).<br>Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance around guest and employee satisfaction scores.<br>Assist management in counseling hourly employees on work related concerns and issues to ensure satisfaction and productivity.<br>Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.<br>Working with Others<br>Support all co-workers and treat them with dignity and respect.<br>Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.<br>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.<br>Develop and maintain positive and productive working relationships with other employees and departments.<br>Partner with and assist others to promote an environment of teamwork and achieve common goals.<br>Quality Assurance/Quality Improvement<br>Comply with quality assurance expectations and standards.<br>Monitor the performance of others to ensure adherence to quality expectations and standards.<br>Physical Tasks<br>Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.<br>Stand, sit, or walk for an extended period of time or for an entire work shift.<br>Visually inspect tools, equipment, or machines (e.g., to identify defects).<br>Enter and locate work-related information using computers and/or point of sale systems.<br>Recruitment - Programs and Strategies<br>Meet with managers, department and division heads to discuss staffing needs, recruitment needs, open requisitions, and required/desirable qualifications.<br>Hiring - New Employees<br>Ensure company grooming standards are communicated effectively to all new employees.<br>Training - Needs Assessment<br>Develop learning strategies and plans with management based upon deficiencies identified in a Needs Assessment.<br>Training - Development<br>Design, develop, and produce training materials (e.g., facilitator/participant workbooks, manuals, brochures, job aids, posters).<br>Prepare for training classes (e.g., materials, setup classes, breakdown classes).<br>Design and create interactive training in various formats.<br>Training - Delivery and Tracking<br>Conduct stand-up training to groups of employees.<br>Monitor and ensure departments are conducting safety training and orientation.<br>Communications and Relations<br>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.<br>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.<br>Assist and support management and the leadership team with handling and resolving Human Resources issues.<br>Inform Human Resources management of issues related to employee relations within the division or property.<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up of issues.<br>Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs.<br>Observe and monitor employee and manager activities to ensure compliance with company policies and procedures.<br>Performance Management<br>Review employee files (e.g., employee reviews, disciplinary actions) and communicate discrepancies to management.<br>Administration<br>Maintain confidentiality and security of employee and property records, files, and information.<br>Answer phone calls and record messages.<br>Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).<br>Human Resources Programs<br>Assist in logistics, administration, and scheduling of annual employee surveys.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>