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Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Unendo il glamour senza tempo allo spirito d'avanguardia, St. Regis Hotels & Resorts si impegna a offrire esperienze raffinate in oltre 50 hotel e resort di lusso in posizioni privilegiate in tutto il mondo. A partire dagli inizi, con il primo hotel St. Regis a New York per mano di John Jacob Astor IV all'alba del ventesimo secolo, il brand ha mantenuto la propria dedizione a offrire un servizio personalizzato di altissimo livello e senza compromessi, pronto ad anticipare le esigenze di tutti gli ospiti e fornito in modo impeccabile da un team di responsabili dell'accoglienza che fondono raffinatezza classica e sensibilità moderna, in aggiunta al nostro caratteristico servizio maggiordomo. Ti invitiamo a esplorare le opportunità di lavoro presso St. Regis. Entrando a far parte di St. Regis ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Alliant un charme intemporel à un esprit d'avant-garde, l'enseigne St. Regis Hotels & Resorts propose des expériences exceptionnelles dans plus de 50 hôtels et resorts de luxe à travers le monde. Depuis le premier hôtel St. Regis à New York, fondé par John Jacob Astor IV à l'aube du XXe siècle, l'enseigne n'a cessé d'offrir à sa clientèle un service personnalisé, impeccable et prévenant, grâce à son personnel bienveillant qui associe le raffinement classique à la sensibilité moderne, et à son service de majordome exclusif. Nous vous invitons à parcourir nos offres d'emploi. En intégrant l'équipe St. Regis, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combinando um glamour atemporal com um espírito de vanguarda, o St. Regis Hotels & Resorts se compromete com proporcionar experiências únicas em mais de 50 hotéis de luxo e resorts nos melhores endereços do mundo. A partir da abertura do hotel St. Regis em Nova York por John Jacob Astor IV, no início do século 20, a marca se manteve comprometida com um alto nível de atendimento para os hóspedes, antecipando suas necessidades, com atendimento prestado por uma equipe de anfitriões gentis que combinam sofisticação clássica e sensibilidade moderna, além do nosso característico serviço de mordomo. Convidamos você a explorar carreiras no St. Regis. Ao entrar para o St. Regis, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд St. Regis Hotels & Resorts сочетает классическую роскошь с авангардным духом и предлагает уникальное качество обслуживания для гостей более чем 50 отелей и курортов класса люкс, расположенных в самых популярных уголках мира. Наш бренд, история которого началась на заре 20-го века с открытия Джоном Джейкобом Астором IV отеля St. Regis в Нью-Йорке, по-прежнему стремится предоставлять на самом высоком уровне уникальные услуги, предвосхищающие пожелания гостей. За выполнение этой задачи у нас отвечает коллектив опытных сотрудников, которые проявляют в работе классический продуманный подход и понимание проблем на современном уровне. Также к услугам гостей наша фирменная служба дворецких. Предлагаем вам ознакомиться с открытыми вакансиями в St. Regis. Выбрав работу в St. Regis, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.
Additional Information<br><br>Job Number 26082708<br><br>Job Category Food and Beverage & Culinary<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Schedules events, programs, and activities, as well as the work of others. Monitors the inflow of ordered materials and the maintenance of current materials. Conducts china, glass and silver inventories. Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. Investigates reports and follows-up on employee accidents. Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. Enforces proper cleaning routines for serviceware, equipment, floors, etc. Enforces proper use and cleaning of all dish room machinery. Ensures all food holding and transport equipment is in working order. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br><br>Leading Kitchen Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures and maintains the productivity level of employees. Serves as a role model to demonstrate appropriate behaviors. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Celebrates successes by publicly recognizing the contributions of team members. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates performance expectations in accordance with job descriptions for each position. Establishes and maintains open, collaborative relationships with employees. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. Strives to improve service performance. Solicits employee feedback. Understands the impact of department's operation on the overall property financial goals and objectives.<br><br>Ensuring Exceptional Customer Service<br><br> Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Recruits, interviews, selects, hires, and promotes employees in the organization. Trains employees in safety procedures. Provides feedback to individuals based on observation of service behaviors. Reviews employee satisfaction results to identify and address employee problems or concerns. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently. Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. Participates in employee progressive discipline procedures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26082708<br><br>Job Category Food and Beverage & Culinary<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Schedules events, programs, and activities, as well as the work of others. Monitors the inflow of ordered materials and the maintenance of current materials. Conducts china, glass and silver inventories. Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. Investigates reports and follows-up on employee accidents. Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. Enforces proper cleaning routines for serviceware, equipment, floors, etc. Enforces proper use and cleaning of all dish room machinery. Ensures all food holding and transport equipment is in working order. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br><br>Leading Kitchen Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures and maintains the productivity level of employees. Serves as a role model to demonstrate appropriate behaviors. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Celebrates successes by publicly recognizing the contributions of team members. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates performance expectations in accordance with job descriptions for each position. Establishes and maintains open, collaborative relationships with employees. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. Strives to improve service performance. Solicits employee feedback. Understands the impact of department's operation on the overall property financial goals and objectives.<br><br>Ensuring Exceptional Customer Service<br><br> Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Recruits, interviews, selects, hires, and promotes employees in the organization. Trains employees in safety procedures. Provides feedback to individuals based on observation of service behaviors. Reviews employee satisfaction results to identify and address employee problems or concerns. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently. Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. Participates in employee progressive discipline procedures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26082708<br><br>Job Category Food and Beverage & Culinary<br><br>Location Conference Centre Street, West Bay, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Schedules events, programs, and activities, as well as the work of others. Monitors the inflow of ordered materials and the maintenance of current materials. Conducts china, glass and silver inventories. Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. Investigates reports and follows-up on employee accidents. Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. Enforces proper cleaning routines for serviceware, equipment, floors, etc. Enforces proper use and cleaning of all dish room machinery. Ensures all food holding and transport equipment is in working order. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br><br>Leading Kitchen Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures and maintains the productivity level of employees. Serves as a role model to demonstrate appropriate behaviors. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Celebrates successes by publicly recognizing the contributions of team members. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates performance expectations in accordance with job descriptions for each position. Establishes and maintains open, collaborative relationships with employees. Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. Strives to improve service performance. Solicits employee feedback. Understands the impact of department's operation on the overall property financial goals and objectives.<br><br>Ensuring Exceptional Customer Service<br><br> Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Recruits, interviews, selects, hires, and promotes employees in the organization. Trains employees in safety procedures. Provides feedback to individuals based on observation of service behaviors. Reviews employee satisfaction results to identify and address employee problems or concerns. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently. Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. Participates in employee progressive discipline procedures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Description<br><br>Wood is accepting expressions of interest for a Project Director (Offshore) to join our team in Qatar. This role create delivery excellence across assigned project/program/portfolio of projects, provide certainty and confidence to the customer/project sponsor, and robust control of project scope, schedule, cost and risk.<br><br>Specifies and directs the implementation and completion of one or more major projects or programs, including responsibility for managing safety, scope, cost, schedule and risk, and ensuring appropriate reporting and governance is in place. Responsible for delivery of project(s)/program(s)/portfolio to agreed scope, specifications, schedule and budget, for managing change and customer relationships. Delivers project(s)/program(s)/portfolio which often involves a high level of complexity and risk with multiple workstreams and high financial risk. Oversight of multiple project managers.<br><br>Responsibilities<br><br>P & L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection Contributes to and reviews the project proposal and plan to establish timeframe, procedures for accomplishing the project, resource requirements, and allotment of available resources to various phases of the project. Ensures adherence to corporate policy and best practice, and sets project evaluation parameters. Negotiates changes to project scope with the customer. Follows Change Management process to identify and approve modifications to scope, cost, schedule and quality Pursues and develop opportunities for innovation, such as digitalisation and technology use, work share and high value engineering centres, to bring value to Wood and customer Approves project procedures and project execution plan including the scope of work, deliverables list, master schedule, budget, org charts, risk register etc Ensures competence of project team members to carry out assigned work Oversees proposals and call-offs (may be single projects) within delegation of authority, ensuring compliance with contracting policy and standards of ethical conduct. Monitors adherence to schedule, cost and quality and proactively intervenes to avoid slippage Ensures that the required project management software systems are established for the project and the supporting training is completed Ensure the project assurance protocol and schedule are established Involved in establishing terms and conditions, and wider scope and larger size of projects may require more visibility in the community as well as activity in attracting project staff Responsible for the project HSSE leadership, ensures a program of initiatives and auditing schedule are established, and that HSSE and quality management issues are proactively addressed Drives good practices, including corporate initiatives, across projects and programs Resolves complex issues which are escalated by project team Participate in assurance activities and peer reviews The complexity, potential impact and political sensitivity of projects/programmes of this size (particularly in an international context), frequently require the project director to be involved in closing the deal, attracting specialized staff from outside the organization, and managing relationships with local officials and community groups as well as the customer and contractors, all based on their credibility and proven track record <br><br>Qualifications<br><br>University degree (bachelors or masters) in Engineering Project Management Professional (PMP), Associate in Project Management (APM) or equivalent certification is preferred Typically requires more than 20 years of broad and extensive pertinent experience, including minimum 10 years project management experience, mastering their area and knowledgeable about impacts on other areas; of which substantial experience successfully managing major/complex international or remote location projects. Requires strong technical skill as relevant to the project scope(s) Good level of experience in the related field, industry, and locations of the work Has thorough knowledge of project success and benefits management Expert in stakeholder management with extensive experience in managing challenging stakeholders and able to coach and advise others in this area Thorough understanding of requirements management from creation to monitoring to verification of complex project requirements and their linkage to business benefits. Knowledge of work flow management, established policies for engineering ownership, globalization of projects and request for tender process Experienced in assembling and managing multi-phase project budgets, including risk contingencies Expert Practitioner in Risk Management processes, well versed in how risks are transposed into cost, time and contingency estimates and forecasts Advanced knowledge of various forms of vendor contracts across many types of goods and services; able to create new appropriate contracting frameworks and negotiate to successful conclusion. Able to manage complex major project start-up, produce and communicate the project execution plan Expert understanding of both explicit and implicit dependencies and able to explain these and build into recommendations Experience of implementing successful project performance improvement activities and techniques for recovering poor performance Knowledge of supplier categorisation and experienced in devising appropriate commercial acquisition strategies Understands the needs of information management requirements in the project phases (operation), internal (contractual, statutory) and asset (customer) documentation. Able to negotiate appropriate close-out terms with all key stakeholders. Ability to effectively manage resources (personnel, equipment, materials etc) Sound practice and experience of commercial and technical risk management. Able to drive cash flow management as well as projection/forecast of cost at completion <br><br>About Us<br><br>Wood is a global leader in consulting, engineering and operations for the energy and materials sectors. With 33,000 people in around 50 countries, Wood supports clients across the full asset lifecycle, delivering safe, predictable outcomes while enabling resilient operations and a lower carbon future. Wood forms the Energy & Materials pillar of Sidara - a global partnership uniting leading multidisciplinary engineering, design, and project management companies. www.woodgroup.com<br><br>Diversity Statement <br><br>We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Organization / Manning:Reviews and revises manning based on the level of business. Control and compile associate rotas ensuring correct staffing levels dependent upon the Hotels occupancy and other operational needs.<br>Service Standards:Ensure that all company brand standards are implemented. Maintains and enforces all quality and service standards and procedures for Housekeeping Services.<br>Training / Development:Directs preparation and oversees the implementation of annual training plans. Identify the training ' requirements, organize, and follow through on-the-job training in close liaison with the Assistant Director of Rooms and Floor Supervisors. Reviews and endorses all training records. Ensures the preparation and updates of standard operating procedures. Identifies and prepares Section Trainers. Personally, conducts training as required and on a regular basis. Monitors the implementation and progress of various training programs and their effectiveness. Receive and take ownership of any guest complaints. Perform any appropriate investigation and follow-up with guests and associates coaching. Ensure all new housekeeping associates receive an induction schedule and through training and support when first joining the department.<br>Working Environment Relations:Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests. Contribute to the collective commitment of a unique guest experience - to create a sense of place. Assist with appraising performance of associates within the Housekeeping Department. Maintain close relationships with suppliers and service providers, ensuring that expected levels of quality are continuously met. Maintain close relationships with suppliers and service providers, ensuring that expected levels of quality are continuously met. Creates a positive and highly motivated working environment that promotes and develops teamwork and Assist with the supervision of all housekeeping associates and contractors employed within the department. Ensure that the Hotels grievance, disciplinary and guarantee of fair treatment procedures are followed. Utilizes and develops communication tools and channels for the dissemination of information and work flow in the department.<br>Operational Processes:Oversee the day-to-day housekeeping operation by being on the guestroom floors, public areas and back of house. Carrying out spot checks and following-up were necessary. Rotate duties with supervisor- Public Area to be fully conversed with all areas in the Housekeeping Department. Review guest requests prior to arrival and ensure that they are properly set up in a timely manner. Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction. Assist the Assistant Director of Rooms in the overall running of the Housekeeping Department and to deputize for in her absence. Drive the performance of the Housekeeping Department in conjunction with the management team, ensure the team delivers the highest quality in relation with Forbes, LQA and Rosewood Brand Standards to consistently meet and exceed guest expectations. Ensure that schedules are inputted in payroll system, and that all reports are completed and submitted along with the attendance to T &C in due time. Complete any special assignments directed by the Assistant Director of Rooms. Ensures regular preventive maintenance and general cleaning are carried out in the rooms and corridors and public areas. Supervises daily room assignments. Inspects all VIP rooms, guest floors, floor pantries and other areas daily. Ensures proper care and use of equipment, carts and baskets. Report all malfunctions on assigned floors to Engineering department. Follow up any reports, taking further action if required. Maintains high cleaning standards on all floors. Checks on maintaining proper par stocks for linen, cleaning and guest room supplies. Carries out inventories with regards to linen and guest room supplies, machinery, chemicals and recommends solutions to reduce losses and damages and order public area of cleaning chemical and cleaning supplies and guest supplies based on the inventory on the stock. Coordinates the maintenance of Carpets and Upholstery. Ensure all associates equipment is well maintained and in proper working order.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Organization / Manning:Reviews and revises manning based on the level of business. Control and compile associate rotas ensuring correct staffing levels dependent upon the Hotels occupancy and other operational needs.<br>Service Standards:Ensure that all company brand standards are implemented. Maintains and enforces all quality and service standards and procedures for Housekeeping Services.<br>Training / Development:Directs preparation and oversees the implementation of annual training plans. Identify the training ' requirements, organize, and follow through on-the-job training in close liaison with the Assistant Director of Rooms and Floor Supervisors. Reviews and endorses all training records. Ensures the preparation and updates of standard operating procedures. Identifies and prepares Section Trainers. Personally, conducts training as required and on a regular basis. Monitors the implementation and progress of various training programs and their effectiveness. Receive and take ownership of any guest complaints. Perform any appropriate investigation and follow-up with guests and associates coaching. Ensure all new housekeeping associates receive an induction schedule and through training and support when first joining the department.<br>Working Environment Relations:Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of guests. Contribute to the collective commitment of a unique guest experience - to create a sense of place. Assist with appraising performance of associates within the Housekeeping Department. Maintain close relationships with suppliers and service providers, ensuring that expected levels of quality are continuously met. Maintain close relationships with suppliers and service providers, ensuring that expected levels of quality are continuously met. Creates a positive and highly motivated working environment that promotes and develops teamwork and Assist with the supervision of all housekeeping associates and contractors employed within the department. Ensure that the Hotels grievance, disciplinary and guarantee of fair treatment procedures are followed. Utilizes and develops communication tools and channels for the dissemination of information and work flow in the department.<br>Operational Processes:Oversee the day-to-day housekeeping operation by being on the guestroom floors, public areas and back of house. Carrying out spot checks and following-up were necessary. Rotate duties with supervisor- Public Area to be fully conversed with all areas in the Housekeeping Department. Review guest requests prior to arrival and ensure that they are properly set up in a timely manner. Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction. Assist the Assistant Director of Rooms in the overall running of the Housekeeping Department and to deputize for in her absence. Drive the performance of the Housekeeping Department in conjunction with the management team, ensure the team delivers the highest quality in relation with Forbes, LQA and Rosewood Brand Standards to consistently meet and exceed guest expectations. Ensure that schedules are inputted in payroll system, and that all reports are completed and submitted along with the attendance to T &C in due time. Complete any special assignments directed by the Assistant Director of Rooms. Ensures regular preventive maintenance and general cleaning are carried out in the rooms and corridors and public areas. Supervises daily room assignments. Inspects all VIP rooms, guest floors, floor pantries and other areas daily. Ensures proper care and use of equipment, carts and baskets. Report all malfunctions on assigned floors to Engineering department. Follow up any reports, taking further action if required. Maintains high cleaning standards on all floors. Checks on maintaining proper par stocks for linen, cleaning and guest room supplies. Carries out inventories with regards to linen and guest room supplies, machinery, chemicals and recommends solutions to reduce losses and damages and order public area of cleaning chemical and cleaning supplies and guest supplies based on the inventory on the stock. Coordinates the maintenance of Carpets and Upholstery. Ensure all associates equipment is well maintained and in proper working order.
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Con oltre 100 strutture premiate in tutto il mondo, il personale The Ritz-Carlton crea momenti talmente straordinari da rendere indimenticabili le esperienze degli ospiti. Attraiamo i migliori professionisti del settore ricettivo del mondo, in grado di dare vita a ricordi che durano per sempre, nella convinzione che tutti possono trovare la propria realizzazione quando sono messi in condizione di essere creativi, premurosi e comprensivi.<br><br>Ogni giorno ridefiniamo gli standard dei servizi di lusso più speciali e straordinari in tutto il mondo e siamo orgogliosi di offrire l'eccellenza nella cura e nel comfort dei nostri ospiti.<br><br>Il tuo ruolo sarà di garantire che gli "standard di eccellenza" The Ritz-Carlton siano erogati ogni giorno con cortesia e attenzione. Gli standard di eccellenza costituiscono il fondamento di Ritz-Carlton e sono ciò che ci spinge a migliorarci giorno dopo giorno. È su queste basi e sulla convinzione che la nostra cultura sia fondamentale per il successo che The Ritz Carlton si è guadagnato la reputazione di brand leader mondiale nell'accoglienza di lusso. In qualità di componente del nostro team imparerai e rappresenterai gli standard di eccellenza, come la Promessa dei dipendenti, il Credo e i Valori del servizio. E la nostra promessa a te è di offrirti la possibilità di provare orgoglio per il lavoro che svolgi e per le persone con cui lavori.<br><br>Entrando a far parte di Ritz-Carlton ti unirai a un portfolio di brand con Marriott International. Scegli un ambiente dove puoi svolgere al meglio il tuo lavoro, iniziare il tuo percorso verso i tuoi obiettivi, entrare a far parte di un fantastico team globale e diventare la versione migliore di te.
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Dans plus de 100 établissements primés à travers le monde, le personnel de l'enseigne Ritz-Carlton crée des expériences si exceptionnelles qu'elles restent gravées dans la mémoire des clients longtemps après leur séjour. L'enseigne attire les meilleurs talents de l'hôtellerie du monde entier, qui perpétuent la tradition de créer des souvenirs inoubliables. Nous avons la conviction que chaque personne peut réussir si on lui donne les moyens d'être créative, attentionnée et empathique.<br><br>Chaque jour, nous définissons la norme d'un service luxueux, exclusif et inégalé dans le monde entier. C'est notre grande fierté d'offrir à notre clientèle l'excellence en matière de confort et d'hospitalité.<br><br>Votre rôle consistera à veiller à ce que les normes d'excellence de l'enseigne Ritz-Carlton soient respectées chaque jour, de manière élégante et réfléchie. Ces normes constituent le fondement des établissements Ritz-Carlton et elles nous poussent à nous surpasser chaque jour. C'est grâce à elles et à notre conviction que notre culture contribue à notre succès que Ritz-Carlton a acquis la réputation d'une enseigne mondiale leader dans le secteur de l'hôtellerie de luxe. En tant que membre de notre équipe, vous apprendrez et appliquerez nos normes d'excellence, telles que notre promesse des employés, notre credo et nos valeurs de service. En contrepartie, nous vous offrons la possibilité d'éprouver de la fierté à l'égard de votre travail et de vos collègues.<br><br>En intégrant l'équipe Ritz-Carlton, vous rejoignez également le portefeuille d'établissements de Marriott International. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. Делайте то, что у вас получается лучше всего, начните движение к своей цели, присоединитесь к удивительной глобальной команде и измените свою жизнь к лучшему.
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul>
<li>The Head of Project Engineering (UTILITIES & INFRASTRUCTURES) is responsible for overseeing the engineering design and execution carried out by the Contractor and its Sub-contractors, ensuring the quality of the design meets project milestones and budget.</li>
</ul><br><ul>
<li>Leads key multi-discipline activities within the PMT Onplot Project Management via the Utilities & Infrastructures Delivery team and coordinates with the contractor the execution of engineering, procurement and construction activities to meet milestones and stay within budget.</li>
<li>Coordinates project management activities including schedule analysis, risk monitoring, fabrication tracking, mechanical erection, SDR monitoring, early intervention, etc., to other critical packages as determined by Project Management, in order to meet project objectives.</li>
<li>Supports Engineering, Procurement, Construction and Commissioning to ensure plans are clearly understood by the CONTRACTOR and PMT and jointly working as a team to drive to key milestones to support execution sequence.</li>
<li>Ensures execution plan is monitored using the relevant KPIs to detect deviations and enable early intervention if necessary and communicates the execution performance in his area of responsibility through weekly and monthly Delivery reports, leveraging on the afore mentioned KPIs</li>
<li>Understand interdisciplinary dependencies to be able to make judgements on overall project management decisions having multi-discipline impacts.</li>
<li>Applies risk management techniques to facilitate decision making.</li>
<li>Communicates key technical issues and risks to management to facilitate decision making</li>
<li>Upholds the Onplot Project Safety Program (Ihtimam) principles and conduct all activities in a safe and efficient manner in accordance with company policies and procedures, ensuring the welfare of personnel and the protection of assets and the environment at all times.</li>
<li>Moreover, take a leadership role in the implementation and adoption of the Project's safety culture for all teams within the area of responsibility.</li>
<li>Participate in Safety Walks and other similar Site initiatives.</li>
<li>Clear understanding of change management process and leads team to document and justify and manage risks associated with design change.</li>
<li>Evaluates, recommends and where necessary, participate in equipment testing at Vendor's factory, site visits as required, visits to Contractor's fabrication workshops, assessing Contractors' performance, monitoring progress against agreed project milestones, metrics, schedule, safety, and quality standards ensuring safe and timely execution of work activities.</li>
<li>Provides leadership to drive decisions for multi-discipline issues to progress the execution of the project. Drive alignment and decision making between stakeholder groups.</li>
</ul><br><ul>
<li>Bachelors' Degree in Engineering</li>
<li>10 years' experience in engineering roles, including 6 years in Oil & Gas industry with a strong background in detailed engineering management of Major Oil & Gas Projects, preferably experience on a major LNG project including 2-year experience in a supervisory role, including acting roles, or oversight of contractor/subcontractors/service/vendor personnel.</li>
<li>Experience with engineering leadership, leading multi-discipline activities and well versed in design safety aspects of engineering</li>
<li>Experience with risk assessment approach to decision making</li>
<li>Experience with LNG facilities</li>
<li>Experience with large process units' design</li>
<li>Experience working with major EPC Contractors in a Lump Sum environment</li>
<li>Demonstrates sound written and verbal communication skills with the ability to lead and communicate at all organizational levels</li>
<li>Demonstrate ability and sensitivity to work with people from a variety of cultural backgrounds</li>
<li>Field engineering experience is desirable</li>
<li>Technical background as a discipline engineer and experience as a Project Engineer, Field Engineer.</li>
<li>Good teamwork and facilitation skills.</li>
<li>Good analytical, organizational and problem-solving skills</li>
<li>Risk management experience</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Day Rate in USD Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>10 Hours / 6 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>36 Months, with possible extension</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
Additional Information<br><br>Job Number 26085765<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Day-to-Day Operations<br><br> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br>Leading Food and Beverage Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Develops specific goals and plans to prioritize, organize, and accomplish your work. Ensures and maintains the productivity level of employees. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management. Ensures compliance with all applicable laws and regulations. Ensures compliance with food handling and sanitation standards. Ensures staff understands local, state and Federal liquor laws. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Establishes guidelines so employees understand expectations and parameters. Monitors alcohol beverage service in compliance with local laws.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Empowers employees to provide excellent customer service. Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations. Handles guest problems and complaints. Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. Ensures corrective action is taken to continuously improve service results. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).<br><br>Managing and Conducting Human Resource Activities<br><br> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Ensures employees are treated fairly and equitably. Strives to improve employee retention. Ensures employees receive on-going training to understand guest expectations. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Strives to improve service performance. Ensures recognition is taking place across areas of responsibility.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Assistant Restaurant Manager. Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>時代を超越した魅力と先駆的な精神を兼ね備えたセントレジスホテル&リゾートは、世界各地の一等地に50以上のラグジュアリーホテルとリゾートを展開し、極上の体験をお届けすることに尽力しています。20世紀初頭にジョン・ジェイコブ・アスター4世がニューヨークにセントレジスホテルを開業して以来、すべてのお客様一人ひとりに妥協のないきめ細やかな最高級のサービスを提供することに尽力しています。これを完璧に実現するのが、洗練されたクラシックなスタイルとモダンな感性を兼ね備えたホスピタリティあふれるチームと、シグネチャーサービスであるバトラーサービスです。ぜひセントレジスの採用情報をご覧ください。セントレジスの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Additional Information<br><br>Job Number 26085748<br><br>Job Category Sales & Marketing<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region. Leads and manages all day-to-day activities related to the sales functions for properties within region with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Developing & Executing Sales Strategies<br><br> Works with sales leaders from properties within region to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Develops, implements and sustains aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.<br><br>Maximizing Revenue<br><br> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members for properties within region.<br><br>Managing Sales Activities<br><br> Monitors all day to day activities of direct reports. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Analyzing & Reporting on Sales and Financial Data<br><br> Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.<br><br>Ensuring Exceptional Customer Service<br><br> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company’s customer service standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br>Building Successful Relationships<br><br> Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.<br><br>Managing and Conducting Human Resource Activities<br><br> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>艾美酒店以令人神往的旅遊時代為靈感,以歐洲文化對享受精彩人生的經典追求呈現每一種文化。我們的賓客是心懷好奇、滿蘊創意的大都會文化愛好者。他們期待每一次建立聯繫的機會,也喜歡放慢腳步細品當地風情。艾美酒店願為賓客提供令人難忘的特色服務與體驗,鼓舞他們享受精彩人生。我們歡迎充滿好奇、富有創意和飯店人才加入我們的團隊。如果您喜歡與志同道合的賓客打交道,也渴望為它他們營造意想不到的體驗,我們誠邀您與艾美酒店攜手譜寫未來的職業生涯。加入艾美酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26085748<br><br>Job Category Sales & Marketing<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region. Leads and manages all day-to-day activities related to the sales functions for properties within region with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Developing & Executing Sales Strategies<br><br> Works with sales leaders from properties within region to ensure understanding of sales strategy and effective implementation of this strategy for the segment. Develops, implements and sustains aggressive solicitation program focused on increasing business. Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS. Assists with the development and implementation of promotions, both internal and external.<br><br>Maximizing Revenue<br><br> Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals). Recommends booking goals for sales team members for properties within region.<br><br>Managing Sales Activities<br><br> Monitors all day to day activities of direct reports. Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br><br>Analyzing & Reporting on Sales and Financial Data<br><br> Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property. Assists Revenue Management with completing accurate six period projections. Reviews sales and catering guest satisfaction results to identify areas of improvement.<br><br>Ensuring Exceptional Customer Service<br><br> Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals and/or managers. Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement. Ensures that a customer recognition program is in effect throughout Sales. Executes and supports the company’s customer service standards. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br><br>Building Successful Relationships<br><br> Develops and manages relationships with key stakeholders, both internal and external. Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative. Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements. Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.<br><br>Managing and Conducting Human Resource Activities<br><br> Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>贅沢な旅の時代にインスピレーションを得たルメリディアンは、ヨーロッパ特有の「よい生活を味わう」という精神でそれぞれの文化を祝福しています。私たちのお客様は、好奇心旺盛で創造的、国際的な文化を求め、つながりの瞬間を高く評価し、目的地を味わうためにゆっくりとした時間を大切にします。私たちが提供するのは、本格的でシックな思い出に残るサービスと、お客様に素敵なひとときを味わっていただける体験です。私たちは、好奇心旺盛で創造的な方をチームに求めています。志を同じくするお客様とのつながりに感謝し、思い出に残る体験を作りたいという強い願望がある方は、ぜひルメリディアンの採用情報をご覧ください。ルメリディアンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。