Retail Jobs in Qatar
1514 Jobs Found
<h2 class="h5">Job description</h2>
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Job Summary <br> <p>The incumbent will manage the overall marketing process of all treasury products to international clients (excluding MENA region). The incumbent will manage the process of generating profitable International Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder & Financial: </p><br><ul><li><p>Implements and leads the Group’s strategies to position its treasury as a major player in the international treasury segment. </p><br></li><li><p>Develop/ creates Key Performance Indicators (KPIs) created for the purpose of systematic performance monitoring and quality measurement purposes for the Desk and monitor their achievements. </p><br></li><li><p>Is involved in the setting and responsible for the achievement of set targets/ objectives, business growth and expansion for the International Treasury Sales Unit. </p><br></li><li><p>Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency from the desk. </p><br></li><li><p>Implements KPI’s and best practices for Senior Vice President Treasury Sales International role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </p><br></li></ul><p>B. Customer (Internal & External): </p><br><ul><li><p>Builds and maintains strong and effective relationships with all other related units to achieve the International </p><br></li><li><p>Treasury Sales goals/objectives. </p><br></li><li><p>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group </p><br></li><li><p>Risk as and when required. </p><br></li><li><p>Maintains relationships with key International clients </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Ensures compliance to the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating </p><br></li><li><p>MIS pertaining to profitability/ revenue. </p><br></li><li><p>Develops new international relationships, within the delegated authority, and subsequently act as the main focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing international relationships. </p><br></li><li><p>Liaises with the International Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to delivering requisite training to International Corporate Banking staff on the treasury products and services that are provided by the Group. </p><br></li><li><p>Maintains the database for international treasury customers, ensuring its timely update after contact with potential and current QNB customers. </p><br></li><li><p>Networks with International customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group’s profile in the market. </p><br></li><li><p>Is involved in the product development process, in coordination with the SVP, Treasury Structured Products and Derivatives. </p><br></li><li><p>Monitors and enhances the product development process, provide timely update to the EVP, Group Treasury Sales on customer needs and new market opportunities. </p><br></li><li><p>Sets meetings and visits for self and subordinates with international customers </p><br></li><li><p>Ensures that all international treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of treasury products and services</p><br></li><li><p>Stay abreast of market and product developments in the area and update International Treasury Sales team and superiors. </p><br></li><li><p>Manages and maintains a well-motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behavior to ensure a good name in the market. </p><br></li><li><p>Continuous Improvement: </p><br><ul><li><p>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. </p><br></li><li><p>Identify and encourage people to adopt practices better than the industry standard. </p><br></li><li><p>Continuously encourage and recognise the importance of thinking out-of-the-box within the team. </p><br></li><li><p>Encourage, solicit and reward innovative ideas even in day-to-day issues. </p><br></li></ul></li></ul><p>D. Learning & Knowledge: </p><br><ul><li><p>Monitors performance of direct repartee's and guide them in managing their performance by providing appropriate feedback.</p><br></li><li><p>Identifies related areas for professional development of self and all direct reports, and act to enhance professional development of self and others.</p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field.</p><br></li><li><p>Hold meetings with staff and assess their performance and your team's overall performance on a regular basis.</p><br></li><li><p>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br></li><li><p>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p> F. Other: </p><br><ul><li><p>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. </p><br></li><li><p>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelors / Masters (Masters preferred), preferably with a Major in Marketing, Banking, Finance, Accounting, </p><br></li><li><p>Economics, Business Administration or Information Technology. </p><br></li><li><p>MBA, CFA, or a related professional certification is a plus. </p><br></li><li><p>Minimum 15 years treasury sales experience, preferably with corporate sales exposure in the Gulf. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic (preferable).</p><br></li><li><p>Exceptional presentation skills. </p><br></li><li><p>Good MS Office skills (Word, Excel, PowerPoint).</p><br></li><li><p>Good knowledge of a wide range of treasury products. </p><br></li><li><p>Analytical and problem-solving skills coupled with decision making ability.</p><br></li><li><p>A strong customer service orientation with exceptional knowledge of Customer Relationship Management (CRM). </p><br></li><li><p>Must be able to work effectively under market pressures whilst maintaining risk control and limit compliance.</p><br></li><li><p>Proven marketing and sales skills. </p><br></li><li><p>Understanding of the relevant laws, regulations and practices. </p><br></li><li><p>Good interpersonal skills. </p><br></li><li><p>Ability to motivate and lead teams from diverse cultural backgrounds. </p><br></li><li><p>Undoubted ethical awareness and conscious of risks being undertaken. </p><br></li><li><p>Profit and results driven. </p><br></li></ul> <br> <br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>The Membership Coordinator is responsible for supporting the Spa and Recreation team in managing membership sales, renewals, member relations, and administrative functions. This role ensures an exceptional luxury experience for members while promoting spa memberships, maintaining accurate records, and supporting revenue growth objectives in accordance with The Ritz-Carlton Gold Standards.<br>Membership Administration<br>Manage membership enrollment, renewals, upgrades, and cancellations.<br>Maintain accurate membership records within company systems.<br>Process membership applications, contracts, payments, and related documentation.<br>Monitor membership expiration dates and proactively communicate renewal opportunities.<br>Prepare membership reports and statistics for management review.<br>Member Relations<br>Serve as the primary point of contact for spa members.<br>Build strong relationships with members and ensure exceptional guest satisfaction.<br>Handle member inquiries, requests, and concerns professionally and promptly.<br>Conduct facility tours and explain membership benefits and services.<br>Support member engagement activities and special events.<br>Sales & Revenue Generation<br>Promote spa memberships and wellness programs to prospective guests.<br>Follow up on sales leads and membership inquiries.<br>Assist in achieving membership sales and retention targets.<br>Identify opportunities to upsell membership packages and spa services.<br>Collaborate with the Spa Management team on promotional campaigns.<br>Operational Support<br>Coordinate with Spa Reception, Recreation, Finance, and Sales teams.<br>Ensure membership procedures comply with company policies and standards.<br>Assist with scheduling member activities and wellness events.<br>Maintain confidentiality of member information.<br>Support daily spa operations when required.<br>Guest Experience<br>Deliver service aligned with The Ritz-Carlton Customer Engagement standards.<br>Anticipate member needs and personalize interactions.<br>Resolve service challenges effectively and escalate issues when necessary.<br>Create memorable experiences that foster member loyalty and retention.<br>Candidate Profile Education & Experience<br>High school diploma or equivalent required.<br>Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred.<br>Minimum 1–2 years of experience in hospitality, luxury spa, fitness club, wellness center, or membership sales environment.<br>Experience with Marriott systems is an advantage.<br>Skills & Competencies<br>Strong customer service and relationship-building skills.<br>Excellent verbal and written communication skills in English.<br>Sales-oriented mindset with strong negotiation skills.<br>Proficiency in Microsoft Office applications.<br>Strong organizational and administrative abilities.<br>Ability to multitask in a fast-paced luxury hospitality environment.<br>Professional appearance and demeanor.<br>Knowledge of spa, wellness, fitness, and recreation operations preferred.<br>Marriott Core Competencies<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Discover your future at Citi
<p>Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.</p><br>
Job Overview
<p><b>Citi Country Officer & Banking Head (CCO) Qatar &</b></p><br><p><b>Head of Corporate Banking for Qatar and Oman</b><br></p><br><p>In 2007, Citi established a full-service presence at the Qatar Financial Centre and offers a full range of corporate and investment banking services.</p><br><p>The Citi franchise in Qatar will be part of the Middle East and Pakistan Sub-Cluster. This Sub-Cluster is positioned to cover a geography with significant wealth and appetite for investments locally and globally. </p><br><p>The Citi Country Officer & Banking Head is the face of Citi in the country, playing the crucial role of leading and protecting the Citi franchise. In both leading the business and protecting the franchise, the CCO & BH must achieve collaboration and alignment across all stakeholders – effectively managing a large matrix team.</p><br><p>This role will also lead the Corporate Bank for Qatar and Oman. This is a key role in driving revenue and providing Corporate Banking leadership for each country.</p><br><p>This role will report directly to Middle East and Pakistan Sub-Cluster Head.</p><br><p><b>Responsibilities:</b></p><br><ul><li>Franchise Management in terms of developing and executing Citi’s overall client’s and business strategy to achieve both short and long- term goals in compliance with corporate standards and local regulations.</li><li>Ensuring compliance with all corporate policies, including ethical standards, corporate governance standards and business practice requirements.</li></ul><ul><li>Applying judgment in understanding issues and making sound decisions that support, confirm, and enhance Citi's mission and vision.</li></ul><ul><li>Identifying, assessing, mitigating, communicating, and anticipating all types of risks through the development and sustainability of appropriate control mechanisms.</li><li>Overseeing, and escalating as necessary, the resourcing requirements of the legal entity to perform its governance, risk management and compliance obligations and reporting material risks / issues affecting the legal entity to the appropriate governance committees.</li><li>Exhibit efficient and effective leadership that touches all parts of the franchise and provides a strong role model.</li><li>Ability to attain and maintain strong relationship management with clients, government officials, regulators, employees, and media that engender a high level of trust and transparency to support the development of Citi’s market position and growth.</li><li>In partnership with HR, executing Citi’s Talent agenda and overseeing franchise-wide Talent review and development activities.</li><li>Sponsor employee engagement across the franchise ensuring employees at all levels are engaged, productive and effective.</li><li>Leading Citi’s response to a franchise-wide event, e.g. crisis or disaster.</li><li>Protecting Citi’s reputation in the country.</li><li>Managing (directly or through matrix reporting, as appropriate) all businesses, product lines and functions based in country.</li><li>Managing the organization and corporate governance of country-based legal entities and their regulatory reporting.</li><li>Leading management and coordination of governmental and regulatory relationships.</li><li>Providing oversight for all critical country and other risk limits and for country scenario planning.</li><li>Ensuring compliance with all applicable requirements regarding financial inclusion.</li><li>Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.</li><li>Other job-related duties may be assigned as required.</li><li>Develop and monitor a client-driven franchise growth strategy which is delivered through people and franchise management.</li><li>Oversight of Citi’s Banking organization. The unified Banking & International organization oversees the local delivery of the full firm to clients in each of the markets where Citi has onshore presence.</li></ul><ul><li>Responsible for the Qatar Banking P&L. The role will have responsibility for both flow and episodic revenue which requires strong leadership, risk skills, corporate finance mindset and partnerships to deliver best in class solutions.</li><li>Drive innovation and speed to market and promote cross-selling of products across the full platform.</li><li>Responsible for overall parent relationship management of clients and providing a wide range of treasury and corporate finance solutions, including cash management, trade, vendor finance, FX, general credit, loans, debt capital markets, share repurchase, and interest rate and equity derivatives.</li><li>Ensuring efficient use of Capital and that Capital returns (RORC and RoTCE) are delivered across the franchise.</li><li>Responsible for meeting revenue goals and other goals related to budget, risk management, and credit allocation in partnership with GCM and Risk.</li><li>Lead the Sustainability agenda and the digital transformation for clients with particular emphasis on digital natives and digital tools.</li></ul><p><b><u>Qualifications</u>:</b></p><br><ul><li>Have at least 15 years of experience, of which at least 12 years in banking, finance or economic affairs related to their competence in banking activities, with at least 7 years in key executive positions in those areas.</li><li>Strong Corporate Finance and Credit skills. Senior Credit Officer (SCO) certification.</li><li>Business Management and running a P&L.</li><li>In-depth experience and understanding of banking products – loans / debts (short and long-term), capital management, cash management, trade products, corporate and structured finance, DCM, and derivatives products.</li><li>Relationship/stakeholder management with both internal and external stakeholders</li><li>Proven leadership skills and strategic thinking to create momentum and a collective agenda across multiple products with a diverse population and competing priorities.</li><li>Ability to anticipate and lead the organizational response to future changes and translate vision into executable plans.</li><li>Ability to drive and foster simplification to achieve efficiency.</li><li>Navigating corporate governance frameworks.</li><li>Understanding and translating global/regional strategy.</li><li>Previous experience of managing Risk, Finance and Controls.</li></ul><p><b><u>Education:</u></b></p><br><ul><li>A minimum of first degree or its equivalent in any discipline plus a higher degree or professional qualification in any business-related discipline.</li></ul><p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family Group: </b>Business Strategy, Management & Administration<p><span><span><span><span><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></span></span></span></span></p><br><b>Job Family:</b>Business Management<p><span><span><span><span><span><span><span><span>------------------------------------------------------</span></span></span></span></span></span></span></span></p><br><b>Time Type:</b>Full time<p><span><span>------------------------------------------------------</span></span></p><br><b>Most Relevant Skills </b>Please see the requirements listed above.<p>------------------------------------------------------</p><br><b>Other Relevant Skills </b>For complementary skills, please see above and/or contact the recruiter.<p>------------------------------------------------------</p><br><p><i><span>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.</span></i></p><br><p><i><span>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review </span></i><i>Accessibility at Citi<span>.</span></i><br><i><span>View Citi’s </span>EEO Policy Statement<span> and the </span>Know Your Rights<span> poster.</span></i></p><br>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>The Membership Coordinator is responsible for supporting the Spa and Recreation team in managing membership sales, renewals, member relations, and administrative functions. This role ensures an exceptional luxury experience for members while promoting spa memberships, maintaining accurate records, and supporting revenue growth objectives in accordance with The Ritz-Carlton Gold Standards.<br>Membership Administration <br>Manage membership enrollment, renewals, upgrades, and cancellations.<br>Maintain accurate membership records within company systems.<br>Process membership applications, contracts, payments, and related documentation.<br>Monitor membership expiration dates and proactively communicate renewal opportunities.<br>Prepare membership reports and statistics for management review.<br>Member Relations <br>Serve as the primary point of contact for spa members.<br>Build strong relationships with members and ensure exceptional guest satisfaction.<br>Handle member inquiries, requests, and concerns professionally and promptly.<br>Conduct facility tours and explain membership benefits and services.<br>Support member engagement activities and special events.<br>Sales & Revenue Generation <br>Promote spa memberships and wellness programs to prospective guests.<br>Follow up on sales leads and membership inquiries.<br>Assist in achieving membership sales and retention targets.<br>Identify opportunities to upsell membership packages and spa services.<br>Collaborate with the Spa Management team on promotional campaigns.<br>Operational Support <br>Coordinate with Spa Reception, Recreation, Finance, and Sales teams.<br>Ensure membership procedures comply with company policies and standards.<br>Assist with scheduling member activities and wellness events.<br>Maintain confidentiality of member information.<br>Support daily spa operations when required.<br>Guest Experience <br>Deliver service aligned with The Ritz-Carlton Customer Engagement standards.<br>Anticipate member needs and personalize interactions.<br>Resolve service challenges effectively and escalate issues when necessary.<br>Create memorable experiences that foster member loyalty and retention.<br>Candidate Profile Education & Experience <br>High school diploma or equivalent required.<br>Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred.<br>Minimum 1–2 years of experience in hospitality, luxury spa, fitness club, wellness center, or membership sales environment.<br>Experience with Marriott systems is an advantage.<br>Skills & Competencies <br>Strong customer service and relationship-building skills.<br>Excellent verbal and written communication skills in English.<br>Sales-oriented mindset with strong negotiation skills.<br>Proficiency in Microsoft Office applications.<br>Strong organizational and administrative abilities.<br>Ability to multitask in a fast-paced luxury hospitality environment.<br>Professional appearance and demeanor.<br>Knowledge of spa, wellness, fitness, and recreation operations preferred.<br>Marriott Core Competencies <br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Job Responsibilities<br><br> * Develop a comprehensive understanding of our product line, features, and specifications to effectively present and promote automobiles to potential customers.<br> * Achieve and exceed assigned sales targets and revenue goals on a consistent basis.<br> * Proactively identify and pursue opportunities to maximize sales revenue and profitability.<br> * Effectively manage the sales pipeline, tracking leads, prospects, and opportunities to ensure timely follow-up and closure.<br> * Utilize effective sales strategies, techniques, and persuasive communication skills to drive revenue growth.<br> * Identify cross-selling and upselling opportunities to maximize revenue potential with existing customers.<br> * Collaborate with the sales manager and finance department to ensure accurate and timely processing of sales orders, contracts, and invoices.<br> * Proactively engage with prospective customers, both in person and through other channels, to generate leads and establish rapport.<br> * Conduct needs assessments and actively listen to customers to identify their preferences, budget, and specific requirements.<br> * Provide expert advice and guidance to customers, showcasing the benefits and features of different automobile models to match their needs.<br> * Conduct test drives and accompany customers on a vehicle demonstration, highlighting the vehicle's performance, safety features, and technology.<br> * Negotiate sales contracts and pricing agreements, ensuring the fulfillment of customer expectations while adhering to company policies and guidelines.<br> * Collaborate with the finance department to facilitate smooth financing and leasing processes for customers, if applicable.<br> * Maintain a thorough and up-to-date knowledge of competitor products, pricing, and market trends to effectively position our offerings.<br> * Follow up with potential customers to answer questions, provide additional information, and address any concerns or objections.<br> * Utilize CRM systems and other sales tools to manage customer interactions, update information, and track sales activities and opportunities.<br> * Collaborate with the sales team and sales manager to achieve sales targets, share best practices, and contribute to overall team success.<br> * Participate in sales training programs and workshops to enhance product knowledge, sales techniques, and customer service skills.<br> * Attend industry events, exhibitions, and promotional activities to build brand awareness and generate leads.<br> * Provide feedback to the sales manager and product development teams on customer preferences, market trends, and opportunities for improvement.<br> * Ensure compliance with company policies, procedures, and ethical standards in all sales activities<br> * Perform other department duties related to his/her position as directed by the Head of the Department<br><br><br>Qualifications<br><br> * Minimum 2 years relevant experience<br> * Sales and customer service<br> * Automotive<br> * Qatar, GCC<br> * English<br> * Proficiency in MS Office (Word, Excel, PowerPoint)<br> * Strong communication and interpersonal skills.<br> * Excellent negotiation and persuasion abilities.<br> * Customer-oriented mind-set with a focus on building relationships.<br> * Ability to work effectively in a team and individually.<br> * Results-driven with a track record of achieving sales targets.<br><br><br><br><br><br>Education<br><br>Diploma / Bachelor<br>
</div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">Develop a comprehensive understanding of our product line, features, and specifications to effectively present and promote automobiles to potential customers.<br>Achieve and exceed assigned sales targets and revenue goals on a consistent basis.<br>Proactively identify and pursue opportunities to maximize sales revenue and profitability.<br>Effectively manage the sales pipeline, tracking leads, prospects, and opportunities to ensure timely follow-up and closure.<br>Utilize effective sales strategies, techniques, and persuasive communication skills to drive revenue growth.<br>Identify cross-selling and upselling opportunities to maximize revenue potential with existing customers.<br>Collaborate with the sales manager and finance department to ensure accurate and timely processing of sales orders, contracts, and invoices.<br>Proactively engage with prospective customers, both in person and through other channels, to generate leads and establish rapport.<br>Conduct needs assessments and actively listen to customers to identify their preferences, budget, and specific requirements.<br>Provide expert advice and guidance to customers, showcasing the benefits and features of different automobile models to match their needs.<br>Conduct test drives and accompany customers on a vehicle demonstration, highlighting the vehicle's performance, safety features, and technology.<br>Negotiate sales contracts and pricing agreements, ensuring the fulfillment of customer expectations while adhering to company policies and guidelines.<br>Collaborate with the finance department to facilitate smooth financing and leasing processes for customers, if applicable.<br>Maintain a thorough and up-to-date knowledge of competitor products, pricing, and market trends to effectively position our offerings.<br>Follow up with potential customers to answer questions, provide additional information, and address any concerns or objections.<br>Utilize CRM systems and other sales tools to manage customer interactions, update information, and track sales activities and opportunities.<br>Collaborate with the sales team and sales manager to achieve sales targets, share best practices, and contribute to overall team success.<br>Participate in sales training programs and workshops to enhance product knowledge, sales techniques, and customer service skills.<br>Attend industry events, exhibitions, and promotional activities to build brand awareness and generate leads.<br>Provide feedback to the sales manager and product development teams on customer preferences, market trends, and opportunities for improvement.<br>Ensure compliance with company policies, procedures, and ethical standards in all sales activities<br>Perform other department duties related to his/her position as directed by the Head of the Department<br>
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Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Banquet Supervisor, you’re not just overseeing the seamless execution of daily banquet operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>ob Responsibilities The Banquet Supervisor will oversee and be personally involved in all operational aspects of respective banquet events, liaise with the event organiser and assure that all service steps are. Specifically, you will be responsible for performing the following tasks to the highest standards:General:-It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. Waldorf Astoria Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the Hilton Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Waldorf Astoria West Bay has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. To carry out any additional duties requested by management, related to hotel operational activities.Departmental:-Support the Assistant Manager in all operational and administrative aspects of Banqueting Operations to assure a smooth day to day operation and take charge of the department in his absence. Maintain a great synergy between Banqueting operations and all other F&B outlets. Work closely with the respective Culinary team members on coordinating service flow, timings and set ups of all events, including coffee breaks, buffet, set menus, cocktail receptions and any others as required. Constantly update the file with detailed overview of all banquet venues and work closely with the Assistant Manager and the Director of Banquets together to determine possible lay outs, set ups and floor plans. Ensure all venues will be fully set, including lighting music, decoration and other details at least thirty minutes’ prior the scheduled start time. Responsible that all audio-visual equipment will function perfectly, and organisers will be asked about optimal sound and visual effects; a IP deck or cell phone number will be given to the meeting organizer with which the audio visual technician can be summoned throughout the meeting. Ensure accuracy of all printed material, menus and buffet tags for every event: current, spelled correctly, clean and presentable. Assist the Director of Banquets and the Assistant Manager to observe all aspects of the business forecast and to plan the equipment and supplies accordingly and maintain access to resources of casual labour and assure high quality casual labour is available at all times. Support the Assistant Manager to supervise the overall maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. Constantly identify areas for improvement in service and food and beverage quality by reviewing feedback from the Events and Catering team, general guest comments, guest incident reports, and the WA Meeting Planner survey and share observations and recommendations with the Director of Banquets. Support the Director of Banquets to observe the competition, current market and international trends, prices with the market and other new ideas. Plan, guide and supervise the set-ups, execution and clearance of all events taking place in the hotel as well as outside caterings with the support of the Assistant Manager. Maintain a clear overview of all IG point of sales related set up and carry out regular check on accuracy of all items.Colleague Relations:-If requested assist the Director of Banquets to prepare a weekly roster to schedule all colleagues effectively depending on the events on the books and if necessary, reallocate colleagues to other areas in liaisons with other managers. Support the Assistant Manager to train, evaluate and schedule all colleagues and casuals, in accordance to the applicable standards, set ups and policies as per the overall business requirements. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Be committed to being a team player; proactively cooperating and supporting colleagues and superiors in operational tasks. Ensure that Waldorf Astoria’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care.Guest Relations:-Ensure that a colleague will be present to greet all arriving attendees to the event, and to wish them a farewell upon the conclusion. Ensure to welcome the organizer by name and if the Director of Banquets or Assistant Manager is not present personally follow through any requirements of changes prior and during the event and execute them accordingly.<br><br>Constantly drive and motivate the team to create specific WOW moments to surprise and <br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Additional Information<br><br>Job Number 26107260<br><br>Job Category Spa<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>The Membership Coordinator is responsible for supporting the Spa and Recreation team in managing membership sales, renewals, member relations, and administrative functions. This role ensures an exceptional luxury experience for members while promoting spa memberships, maintaining accurate records, and supporting revenue growth objectives in accordance with The Ritz-Carlton Gold Standards.<br><br>Membership Administration<br><br>Manage membership enrollment, renewals, upgrades, and cancellations. Maintain accurate membership records within company systems. Process membership applications, contracts, payments, and related documentation. Monitor membership expiration dates and proactively communicate renewal opportunities. Prepare membership reports and statistics for management review.<br><br>Member Relations<br><br>Serve as the primary point of contact for spa members. Build strong relationships with members and ensure exceptional guest satisfaction. Handle member inquiries, requests, and concerns professionally and promptly. Conduct facility tours and explain membership benefits and services. Support member engagement activities and special events.<br><br>Sales & Revenue Generation<br><br>Promote spa memberships and wellness programs to prospective guests. Follow up on sales leads and membership inquiries. Assist in achieving membership sales and retention targets. Identify opportunities to upsell membership packages and spa services. Collaborate with the Spa Management team on promotional campaigns.<br><br>Operational Support<br><br>Coordinate with Spa Reception, Recreation, Finance, and Sales teams. Ensure membership procedures comply with company policies and standards. Assist with scheduling member activities and wellness events. Maintain confidentiality of member information. Support daily spa operations when required.<br><br>Guest Experience<br><br>Deliver service aligned with The Ritz-Carlton Customer Engagement standards. Anticipate member needs and personalize interactions. Resolve service challenges effectively and escalate issues when necessary. Create memorable experiences that foster member loyalty and retention.<br><br>Candidate Profile Education & Experience<br><br>High school diploma or equivalent required. Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred. Minimum 1–2 years of experience in hospitality, luxury spa, fitness club, wellness center, or membership sales environment. Experience with Marriott systems is an advantage.<br><br>Skills & Competencies<br><br>Strong customer service and relationship-building skills. Excellent verbal and written communication skills in English. Sales-oriented mindset with strong negotiation skills. Proficiency in Microsoft Office applications. Strong organizational and administrative abilities. Ability to multitask in a fast-paced luxury hospitality environment. Professional appearance and demeanor. Knowledge of spa, wellness, fitness, and recreation operations preferred.<br><br>Marriott Core Competencies<br><br>Put People First Pursue Excellence Embrace Change Act with Integrity Serve Our World<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The Marketing Manager is part of an important team that creates and executes property-level communications to our customers. Under the leadership of the Director of Marketing and Communication, this role promotes on-brand messaging to customers through traditional, digital, and social media channels all with the goal of enhancing the image of the hotel. This role helps build direct marketing plans, targeted campaigns, and activated channels to the end of driving consumer awareness and preference, increasing market share, and building broader portfolio and brand awareness. This role focuses on showcasing Food and Beverage promotions, both to hotel guests and to local patrons. As part of the Marketing and Communication team, this role is fully connected into resources in their region; Marketing and Communication Managers liaise and build deep partnerships with their regional eCommerce and Marketing teams to verify all local, social, and digital marketing efforts are effectively integrated with the selling efforts for the organization. This role also gets to do a little bit of everything, from balancing traditional and digital marketing and eCommerce activities to contributing to public relations (PR) activities for the hotel. Success is measured by how well they help drive the sales and revenue strategy of the property, social media engagement and also by how effectively leveraged the resources around them are to create truly compelling marketing and communications campaigns.<br>CANDIDATE PROFILE <br>Education and Experience<br>Required:<br>• 2-year degree from an accredited university in Marketing, Public Relations, Business Administration or related major and 4 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising experience preferred<br>OR<br>• 4-year bachelor's degree in Marketing, Public Relations, Business, or related major; 2 years experience in the sales, marketing, digital or related professional area; hospitality marketing or digital advertising agency experience preferred.<br>• Luxury Hospitality Background<br>• Marriott Experience Preferred<br>CORE WORK ACTIVITIES<br>Hotel Marketing and Advertising<br>• Executes annual marketing plan to budget, in consultation with the GM, Food and Beverage leader, Operations leaders, Director of Marketing Communications, and cluster marketing and ecommerce teams.<br>• Partners with Operations, Food & Beverage and Sales teams to execute promotions and campaigns to target in-house guests with promotions that drive incremental revenue to the hotel.<br>• Acts as the liaison between the marketing department and advertising agency on the tactical advertising campaigns' creative and media plans, particularly for food and beverage promotions.<br>• Manages F&B media schedules and verifies prompt settlement of accounts.<br>• Partners with property Revenue Management to verify correct offer loading, verifying advertisement targeting is correctly directed at relevant consumer groups<br>• Executes email marketing, and display advertising.<br>• Maintains frequent, active engagement with Cluster eCommerce manager to verify alignment, pull-through, and 2-way communication about the status, performance evaluation, opportunities, and issues related to online programs and initiatives.<br>• Verifies all advertising for the hotel in digital channels is in alignment with brand voice.<br>Social Media Content Management<br>• Facilitates social media engagement and updating content in local digital channels (e.g., hotel website, travel sites).<br>• Develops and executes promotions campaign in F&B, weddings, spa, rooms and conferences through relevant digital and social media channels.<br>• Engages in proactive online reputation management by surfacing relevant guest comments (positive or negative) in social media channels and responds accordingly.<br>Public Relations and Visual Asset Management<br>• Develops a comprehensive PR plan per quarter along with agency and and executes post sign-off from GM.<br>• Maintains a comprehensive list of local media contracts, with particular emphasis on food critics and bloggers.<br>• Manages assigned accounts as per the media account management system.<br>• Writes and distributes all press releases for property events, promotions, and outlets.<br>• Manages the execution of hotel sponsored events, community/government relations activities, and press promotional activities.<br>• Supports pull through of impactful PR strategy & activities to drive quality press coverage through media engagement, in alignment with communications objectives.<br>• Verifies the news clippings and other online, print, and social media mention report is completed on a monthly basis for property distribution.<br>• Manages external vendors and media agencies; works with agency partners and continent PR leader to identify strategic media buys for their hotel(s).<br>• Surfaces and vets PR leads from the continent PR Leader regarding which are the best media to promote the hotel.<br>• Supports the co-ordination of photography for F&B advertising, collateral and public relations purposes between the hotel, advertising agency and the regional field marketing teams.<br>• Manages photo shoots for seasonal or festive promotions in partnership with the cluster or area marketing team.<br>• Acts as central point of contact for regionally approved local photographers for food, amenity, and property imagery; coordinates with area or cluster marketing to verify all photography adheres to brand voice.<br>Direct Marketing and Collateral Development <br>• Coordinates and executes Hotel and F&B printed materials.<br>• Controls quantity and inventory of all Hotel marketing collateral and verifies copies are filed in a comprehensive manner.<br>• Assists in the production of all property, F&B display, and temporary signage in hotel public areas.<br>• Promotes collection of competitors collateral and publicity on a monthly basis.<br>• Manages the execution of F&B direct marketing activities.<br>• Verifies all collateral is as per brand standard guidelines and in compliance with Brand Standard Audit (BSA).<br>General<br>• Assists and manages the development, co-ordination and execution of all communications activities with a strong emphasis on property F&B promotions and campaigns.<br>• Helps with the publication of hotel’s newsletter(s).<br>• Supports communications duties and functions as deemed necessary.<br>• Assists in the liaison and execution of joint F&B promotions.<br>• Works with eCommerce to verify the Hotel’s website and related websites are updated on a regular basis.<br>• Partners with Director of Marketing to create marketing plan aligned to hotel sales and revenue strategy.<br>• Provides training and marketing leadership and act as a marketing subject matter expert for GMs, Sales Leaders and Managers, and Revenue leaders.<br>• Coordinates with property and above property eCommerce and Revenue Management teams to report success of property marketing and eCommerce performance.<br>• Keeps abreast of competition and its collateral, advertising, and marketing efforts and constantly evolving digital and marketing trends.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Job Summary : <br> <p>The incumbent is primarily accountable for the management of all Custody Clients as well as the Client management team, which consists of Custody Relationship Managers and a Client Services function. The Senior Manager Custody Client Management and Business Development leads the aforementioned team in order to maintain and grow the Custody Client Portfolio and achiever-determined and pre-approved targets.</p><br> <br> <br><br> Main Responsibilities : <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Implement strategies and plans to achieve all volume, revenue, and profit targets.</p><br><p>- Ensure ongoing increase in market share, and sustainable growth rate on the Custody client portfolio. </p><br><p>- Ensure that the marketing impact and sales activities are maximised through the team’s service delivery</p><br><p>- Implements KPI’s and best practices</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Responsive to the needs of the potential, new and existing customer base and lead the customer focus initiatives in the QNB Custody department. </p><br><p>- Define, establish and conduct reviews on procedures for, on boarding, client meetings, business cases, client engagement plans and yearly activities.</p><br><p>- Owning the common client mailbox, and all other client communication channels and the routines handling client responses according to the agreed SLAs with the clients. </p><br><p>- Build and maintain strong and effective relationship with the all other related departments and units within QNB to achieve the Group’s goals/ objectives.</p><br><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>- Responsible for strategically important client relationships engagement.</p><br><p>- Client targeting and marketing.</p><br><p>- Develop client sourcing process / framework and implement with target client identification and prioritization approach.</p><br><p>- Oversee client referral and incentives.</p><br><p>- Mange client target lists using internal and external sources.</p><br><p>- Client contact and acquisition.</p><br><p>- Define and implement client contact approach and guidelines.</p><br><p>- Define and implement client contact strategies for Relationship Officers without portfolio and their continuous engagements.</p><br><p>- Manage allocation of target clients to Relationship Managers and Officers.</p><br><p>- Monitor and maximize sales conversion.</p><br><p>- Client On-boarding.</p><br><p>- Responsible for the on boarding process and the continues account maintenance and the regular and enhanced due-diligence process and KYC-documentation routines.</p><br><p>- Work with Custody Operation teams to ensure the client on-boarding process is managed efficiently according to agreed SLAs.</p><br><p>- Value of Custody client portfolio.</p><br><p>- Set and agree on sales targets with all of the team members.</p><br><p>- Implement client relationship management model.</p><br><p>- Allocate and manage Relationship Manager and Officer portfolios.</p><br><p>- Participate in high value client discussions to support Relationship Managers.</p><br><p>- Work with Head of Product Development and Network Management and External Relations to identify evolving Custody clients’ needs and the product developments process or make connection with the respective product owner(s) within QNB.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Custody client satisfaction.</p><br><p>- Manage and resolve client issues and proactively feed into business or systems improvement initiatives.</p><br><p>- Implement strategy to maximize client retention. </p><br><p>- Oversee and monitor quality of service provided by Custody Relationship Manager and Officers.</p><br><p>- Monitoring and refinement.</p><br><p>- Track client acquisition pipeline/produce monthly sales report of the Head of Group Custody.</p><br><p>- Bring client input to the product developments function.</p><br><p>- External authority contacts.</p><br><p>- Contribute to the interaction and problem solving in relation to authorities (QFMA, QCB, QCSD, QE etc.) and internal controlling functions as Internal Audit and Compliance.</p><br><p>- Report to Head of Group Custody on progress, key metrics, and major issues and risks</p><br><p>- Manage the Relationship Manager and Officer Team budget. </p><br><p>- Manage the client acquisition budget.</p><br><p>- Monitor client workload of Relationship Managers and Officers and recruit new staff as needed.</p><br><p>- Establish and maintain good relationship with internal functions to ensure excellent service and cross-selling target.</p><br><p>- Monitor and review staff performance; resolve staff performance issues. </p><br><p>- Mentor staff and provide sufficient training and career opportunities to support their growth and maximize their productivity.</p><br><p>- Continuous Improvement:</p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard. </p><br><p>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements : <br> <p>- University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.</p><br><p>- At least 12 years of experience in client management and business development, ideally in a custody banking, investment management or fund administration context.</p><br><p>- Minimum of 5 years of hands on experience from custody operations.</p><br><p>- Excellent knowledge of Custody and institutional banking products.</p><br><p>- Management experience and track record of successful business strategy formulation and implementation.</p><br><p>- Proven leadership skills in performance monitoring and engagement for staff management.</p><br> <br> <br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Bartender at The Ritz-Carlton, you will create exceptional beverage experiences by preparing and serving high-quality drinks while delivering personalized and luxury service. You will uphold Marriott International standards, ensuring every guest interaction is memorable and reflects the brand’s excellence.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>Key Responsibilities<br>Prepare and serve alcoholic and non-alcoholic beverages according to standard recipes<br>Provide engaging, personalized service to guests at the bar and restaurant<br>Maintain full knowledge of beverage menus, promotions, and ingredients<br>Recommend beverages based on guest preferences and upsell when appropriate<br>Ensure bar setup is complete, clean, and stocked before service<br>Monitor responsible alcohol service and comply with legal regulations<br>Handle cash and process payments accurately<br>Maintain cleanliness and organization of the bar area at all times<br>Support inventory control and report stock shortages<br>Coordinate with service team to ensure smooth operations<br>Address guest feedback professionally and escalate when needed<br>Follow Marriott and Ritz-Carlton service standards consistently<br>Skills & Competencies<br>Strong communication and interpersonal skills<br>Excellent knowledge of cocktails, wines, spirits, and bar techniques<br>Customer-focused with a friendly and energetic personality<br>Ability to multitask in a fast-paced environment<br>Attention to detail and accuracy<br>Strong teamwork and collaboration skills<br>Professional grooming and presentation<br>Fluency in English (additional languages preferred)<br>Qualifications & Experience<br>High school diploma or equivalent<br>Previous experience as a bartender in luxury hotel or fine dining preferred<br>Knowledge of international drink recipes and bar operations<br>Familiarity with POS systems is an advantage<br>Core Work Activities<br>Deliver exceptional beverage service aligned with Ritz-Carlton Gold Standards<br>Enhance guest experience through product knowledge and engagement<br>Maintain bar efficiency and operational excellence<br>Support team collaboration and service quality<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment & Requirements<br>Standing for extended periods and handling bar equipment<br>Flexibility to work shifts, weekends, and holidays<br>Maintain high standards of hygiene and grooming<br>Preferred Qualifications<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will manage the overall marketing process of all treasury products to international clients (excluding MENA region). The incumbent will manage the process of generating profitable International Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Implements and leads the Group’s strategies to position its treasury as a major player in the international treasury segment. Develop/ creates Key Performance Indicators (KPIs) created for the purpose of systematic performance monitoring and quality measurement purposes for the Desk and monitor their achievements. Is involved in the setting and responsible for the achievement of set targets/ objectives, business growth and expansion for the International Treasury Sales Unit. Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency from the desk. Implements KPI’s and best practices for Senior Vice President Treasury Sales International role. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Customer (Internal & External):Builds and maintains strong and effective relationships with all other related units to achieve the International Treasury Sales goals/objectives. Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. Maintains relationships with key International clients To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Ensures compliance to the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue. Develops new international relationships, within the delegated authority, and subsequently act as the main focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing international relationships. Liaises with the International Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to delivering requisite training to International Corporate Banking staff on the treasury products and services that are provided by the Group. Maintains the database for international treasury customers, ensuring its timely update after contact with potential and current QNB customers. Networks with International customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group’s profile in the market. Is involved in the product development process, in coordination with the SVP, Treasury Structured Products and Derivatives. Monitors and enhances the product development process, provide timely update to the EVP, Group Treasury Sales on customer needs and new market opportunities. Sets meetings and visits for self and subordinates with international customers Ensures that all international treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of treasury products and services Stay abreast of market and product developments in the area and update International Treasury Sales team and superiors. Manages and maintains a well-motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behavior to ensure a good name in the market. Continuous Improvement:Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Monitors performance of direct repartee's and guide them in managing their performance by providing appropriate feedback. Identifies related areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br>Education And Experience Requirements<br><br>Bachelors / Masters (Masters preferred), preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology. MBA, CFA, or a related professional certification is a plus. Minimum 15 years treasury sales experience, preferably with corporate sales exposure in the Gulf. Excellent oral and written communication skills in English and Arabic (preferable). Exceptional presentation skills. Good MS Office skills (Word, Excel, Power Point). Good knowledge of a wide range of treasury products. Analytical and problem-solving skills coupled with decision making ability. A strong customer service orientation with exceptional knowledge of Customer Relationship Management (CRM). Must be able to work effectively under market pressures whilst maintaining risk control and limit compliance. Proven marketing and sales skills. Understanding of the relevant laws, regulations and practices. Good interpersonal skills. Ability to motivate and lead teams from diverse cultural backgrounds. Undoubted ethical awareness and conscious of risks being undertaken. Profit and results driven. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
Date Posted:<br><br>2026-08-07<br><br>Country:<br><br>United States of America<br><br>Location:<br><br>US-MA-ANDOVER-AN0 ~ 366 Lowell St ~ BLDG AN0<br><br>Position Role Type:<br><br>Onsite<br><br>U. S. Citizen, U. S. Person, or Immigration Status Requirements: <br><br>The ability to obtain and maintain a U. S. government issued security clearance is required. U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance<br><br>Security Clearance Type: <br><br>DoD Clearance: Secret<br><br>Security Clearance Status: <br><br>Active and existing security clearance required after day 1<br><br>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.<br><br>Raytheon’s National Advanced Surface-to-Air Missile System (NASAMS) Program Team is seeking an In-country Associate Director - Program Management. In this role, you will work closely with the Qatari Emiri Air Forces (QEAF) and our key OCONUS subcontractor, Kongsberg Air Defense (KDA).<br><br>As part of the Short & Medium Range Air Defense Systems Product Area within the Land and Air Defense Systems (L&ADS) Strategic Business Unit, the team has successfully delivered NASAMS systems to Qatar and is now transitioning into operations and sustainment, with opportunities for product modernization.<br><br>In this role you will report to the NASAMS Program Director within the MRAD Directorate and collaborate closely with the Qatar NASAMS Program Manager based in Andover, MA. Serving as the primary point of contact for Qatar NASAMS execution efforts in Doha, you will work in partnership with the Qatar NASAMS Program Manager to ensure a unified approach to program execution.<br><br>You will lead in-country teams for modernization, warranty, after-sales support, repair & return, and technical assistance, with responsibility for schedule and performance. This high-visibility role involves daily interaction with the MRAD Directorate, regional and CONUS-based functions, and senior-level customer representatives, ensuring program success through cross-functional collaboration and effective stakeholder engagement.<br><br>This accompanied role will be in Doha, Qatar for a 2-year international assignment on a Memorandum of Understanding (MOU) with potential extension.<br><br>Ability to travel internationally (up to 25%) as needed.<br><br>Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination.<br><br>What You Will Do<br><br>Oversee daily execution of the in-country team, schedule, and performance for assigned contracts, ensuring compliance and fostering customer intimacy to support growth efforts. Serve as the primary operational Point of Contact for QEADF, providing procurement guidance, sustainment support, technical troubleshooting, and resource allocation for NASAMS Tactical Operations in Qatar. Direct in-country team members, including site leads, warranty/logistics, quality, and technical personnel, to ensure maximum operational readiness for QEADF. Build strong partnerships with the major OCONUS subcontractor KDA, acting as the primary liaison between the NASAMS program office and subcontractor leadership. Drive timely resolution of issues, ensuring Raytheon and subcontractor concerns are addressed promptly. Support contract proposals, including bidding, negotiation, definitization, and start-up processes. Develop and maintain a collaborative relationship with the QEAF customer, providing regular program updates and coordinating expectations with OCONUS and CONUS teams. Ensure subcontractor commitments meet financial, technical, and schedule requirements, escalating issues to the CONUS Program Manager as needed. Collaborate with internal functions, such as MRAD, Engineering, Contracts, Finance, Supply Chain, and Quality, to enhance program success. Manage subcontractor lifecycle deliverables and support customer program reviews and visits. Lead, mentor, and motivate the in-country team to achieve program objectives while fostering a culture aligned with corporate vision and values. <br><br>Qualifications You Must Have<br><br>Typically requires a Bachelor’s degree and 12+ years of relevant experience or an Advanced degree and minimum 10+ years of experience. PMX Certification Level 4, or ability to obtain within 12 months. CORE certification or process improvement equivalent. Experience with Program Management, Risk, and Opportunity Measures. Experience in program execution. Experience with financial analysis tools and project management tools and/or systems. Experience working with cross-functional teams. Proven ability to effectively lead a cross-functional team in an international environment. Demonstrated ability to effectively work with international customers. The ability to obtain and maintain a U. S. government issued Secret security clearance is required. U. S. citizenship is required, as only U. S. citizens are eligible for a security clearance. <br><br>Qualifications We Prefer<br><br>MBA or a graduate degree in engineering. Background in development, production, and/or sustainment programs, ideally within the aerospace and defense industry. Experience working in MENA-based programs. Experience in international program execution, including collaboration with large international subcontractors and US Government programs. Strong working knowledge of EX/IM regulations, security requirements, and subcontract formation, execution, and management. Skilled in developing and reviewing cost proposals, as well as preparing Proposal Review and Contract Start-up packages for management approval. Expertise in supporting development, production, sustainment, and execution of complex weapon systems, preferably within the aerospace and defense industry. Proficient in using Program Management tools or equivalent systems. <br><br>What We Offer<br><br>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.<br><br>Clearance Information: This position requires security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm<br><br>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.<br><br>The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U. S.-based role. If the successful candidate resides in a U. S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.<br><br>Privacy Policy and Terms:<br><br>Click on this link to read the Policy and Terms
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will manage the overall marketing process of all treasury products to international clients (excluding MENA region). The incumbent will manage the process of generating profitable International Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Implements and leads the Group’s strategies to position its treasury as a major player in the international treasury segment. Develop/ creates Key Performance Indicators (KPIs) created for the purpose of systematic performance monitoring and quality measurement purposes for the Desk and monitor their achievements. Is involved in the setting and responsible for the achievement of set targets/ objectives, business growth and expansion for the International Treasury Sales Unit. Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency from the desk. Implements KPI’s and best practices for Senior Vice President Treasury Sales International role. Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Customer (Internal & External):Builds and maintains strong and effective relationships with all other related units to achieve the International Treasury Sales goals/objectives. Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. Maintains relationships with key International clients To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Ensures compliance to the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue. Develops new international relationships, within the delegated authority, and subsequently act as the main focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing international relationships. Liaises with the International Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to delivering requisite training to International Corporate Banking staff on the treasury products and services that are provided by the Group. Maintains the database for international treasury customers, ensuring its timely update after contact with potential and current QNB customers. Networks with International customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group’s profile in the market. Is involved in the product development process, in coordination with the SVP, Treasury Structured Products and Derivatives. Monitors and enhances the product development process, provide timely update to the EVP, Group Treasury Sales on customer needs and new market opportunities. Sets meetings and visits for self and subordinates with international customers Ensures that all international treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of treasury products and services Stay abreast of market and product developments in the area and update International Treasury Sales team and superiors. Manages and maintains a well-motivated, well trained, focused team with a reputation for the highest standards of professionalism and ethical behavior to ensure a good name in the market. Continuous Improvement:Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Monitors performance of direct repartee's and guide them in managing their performance by providing appropriate feedback. Identifies related areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br>Education And Experience Requirements<br><br>Bachelors / Masters (Masters preferred), preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology. MBA, CFA, or a related professional certification is a plus. Minimum 15 years treasury sales experience, preferably with corporate sales exposure in the Gulf. Excellent oral and written communication skills in English and Arabic (preferable). Exceptional presentation skills. Good MS Office skills (Word, Excel, Power Point). Good knowledge of a wide range of treasury products. Analytical and problem-solving skills coupled with decision making ability. A strong customer service orientation with exceptional knowledge of Customer Relationship Management (CRM). Must be able to work effectively under market pressures whilst maintaining risk control and limit compliance. Proven marketing and sales skills. Understanding of the relevant laws, regulations and practices. Good interpersonal skills. Ability to motivate and lead teams from diverse cultural backgrounds. Undoubted ethical awareness and conscious of risks being undertaken. Profit and results driven. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary <br> <p><span>The incumbent will be responsible for supporting the initiation, preparation, processing and execution of Global Structured Finance transactions for the Group’s private corporate and institutional (including government) clientele and thereby facilitating growth and expansion of the corporate banking business.</span></p><br><p><span> He / she will act as one of the Transaction Officers who will be required to support the timely and proper execution of Global Structured Finance transactions assigned to the team by the Regional Head Global Structured Finance or the SVP Corporate & Institutional Banking. He / she will also be responsible for undertaking special tasks and assignments given by the VP Global Structured Finance.</span></p><br> <br> <br><br> Main Responsibilities <br> <p><span>A. Shareholder & Financial:</span></p><br><p><span>-</span><span>Participate when required, in the formulation and implementation of strategies, business plans and budgets of the Unit in line with overall objectives of QNB Group.</span></p><br><p><span>-</span><span>Support the VP Global Structured Finance and the SVP Corporate & Institutional Banking in the achievement of Key Performance Indicators (KPIs).</span></p><br><p><span>-</span><span>Meet the assigned target budget and achieve all volume, revenue, and profit targets for Global Structured Finance related transactions in accordance with QNB’s overall corporate banking budget and strategy.</span></p><br><p><span>-</span><span>Support credit related decision-making process by ensuring availability of sound and quality information/ analysis necessary for accurate credit risk assessment and mitigation.</span></p><br><p><span>-</span><span>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.</span></p><br><p><span>-</span><span>Manage all assigned transactions and products to maximize product potential and profitability.</span></p><br><p><span>-</span><span>Act within the limits of the powers delegated to the incumbent.</span></p><br><p><span>B. Customer (Internal & External):</span></p><br><p><span>-</span><span>Assists with collection, analysis and storage of relevant business, financial and operational information on the Unit’s borrowers, transactions and bank counterparties and correspondents as required by KYC and other bank and regulatory policies and procedures.</span></p><br><p><span>-</span><span>Conducts proactive gathering, analysis and reporting of market and business information (current market conditions and trends, competitor actions, customer preferences as well as other market and industry developments) through regularly interaction with key market participants (banks, major corporations, government entities) to collect general market intelligence and obtain feedback on QNB's position and stature in the local, regional and international markets.</span></p><br><p><span>-</span><span>Maintains and strengthens relationships with banks, financial institutions, and other market players who are active in the Global Structured Finance industry in order to ensure QNB is well positioned to identify future business opportunities, benefit from business potential and meet business objectives related to Global Structured Finance activities.</span></p><br><p><span>-</span><span>Continually keep abreast with the local, regional and international financial markets and economic environment. To be informed about potential projects that could translate into possible business opportunities for the QNB Group.</span></p><br><p><span>-</span><span>Maintains good team work, provide support, assistance and cooperation with other members of the Global Structured Finance Department both locally and from the Group structure.</span></p><br><p><span>-</span><span>Builds and maintains strong and effective relationships with all other related units to achieve Group’s goals/objectives.</span></p><br><p><span>-</span><span>Ensures prompt and efficient solution of operational and administrative problems and provide quick and satisfactory response on queries of customers and counterparties when required.</span></p><br><p><span>-</span><span>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.</span></p><br><p><span>-</span><span>To assist customers in all their queries on Bank’s product and seek solution to their requests</span></p><br><p><span>-</span><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.</span></p><br><p><span> C. Internal (Processes, Products, Regulatory):</span></p><br><p><span>-</span><span>Acts as a support to the main Transaction Officer for the structuring, credit processing, preparation, loan documentation, execution and distribution of assigned Global Structured Finance transactions.</span></p><br><p><span>-</span><span>Assists with data collection for, and preparation of, comprehensive credit proposals, credit and marketing presentations (including customer, business, project, market and or industry information), for new / prospective customers; or periodic reviews and or monitoring of existing customers, in accordance with Credit Policy and procedures of the bank</span></p><br><p><span>-</span><span>Performs verification of information on Global Structured Finance transactions to ensure correctness of data.</span></p><br><p><span>-</span><span>Provides information and support to the team when reviewing the credit worthiness and financial feasibility of the individual project financing proposals based on analysis of current and future market conditions, debt service capability of the expected cash flows and other financial information of the individual borrowers and projects.</span></p><br><p><span>-</span><span>Ensure QNB’s interests are adequately safeguarded before recommending approval of the credit.</span></p><br><p><span>-</span><span>Will assist in the preparation of Credit Summary Report, credit proposals and other credit and business memos, in accordance with Credit Policy and procedures and adequately address all relevant risk factors and ensure that international credit standards, procedures, requirements and practices are adhered to.</span></p><br><p><span>-</span><span>Coordinates with internal and or external legal counsel to ensure that all legal and security documents required by the transactions are complete, prepared in proper format, legally binding and enforceable.</span></p><br><p><span>-</span><span>Liaises when required with the other parties comprising the project financing consortium, which would be dependent on the role assigned to the other parties within the consortium.</span></p><br><p><span>-</span><span>Ensures that copies of duly executed Facility Agreement and other legal and security documents, including conditions precedent, are immediately provided to Credit Department and Agency Unit as per procedures of the bank.</span></p><br><p><span>-</span><span>Provide information for collating and storing information on the Unit's transactions, activities, and performance in a timely, accurate and efficient manner as required by the existing procedures.</span></p><br><p><span>-</span><span>Maintains and updates data base for Unit’s activities, customer contacts, existing and potential clients’ information, transactions and deal pipelines, banking opportunities and other relevant and critical information for the Unit.</span></p><br><p><span>-</span><span>Will provide support for conducting required periodic reviews and updates for existing Global Structured Finance transactions’ performance, and other risk assessment techniques in line with Credit Risk Policies and requirements.</span></p><br><p><span>-</span><span>Maintains and updates standard and user friendly business and financial reports using an internal data warehouse and all relevant public information sources as per Global Structured Finance Unit team requirement and inquiries.</span></p><br><p><span>-</span><span>Builds and maintains strong working relationships with other Departments and functions within the Bank to ensure that any problems and or internal disputes are avoided, or resolved promptly and in an efficient and mutually satisfactory manner.</span></p><br><p><span>-</span><span>Performs cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with other QNB units/ departments.</span></p><br><p><span>-</span><span>Ensures that all QNB Group policies procedures and regulatory requirements are followed.</span></p><br><p><span>-</span><span>Interprets and applies customer research and feedback into tangible product development initiatives by providing inputs to relevant units of the QNB Group.</span></p><br><p><span>-</span><span>Ensures provision of timely and accurate information to Department Head to be given to the QNB's senior management team, external and internal auditors and the Group's compliance function as and when required or appropriate.</span></p><br><p><span>-</span><span>Performs any other tasks assigned by the direct manager pertaining to Corporate and Institutional Banking Division or QNB’s Global Structured Finance activities.</span></p><br><p><span>D. Learning & Knowledge:</span></p><br><p><span>-</span><span>Takes responsibility for self development as well as acquiring and upgrading skills and knowledge required to fulfillment of one's duties.</span></p><br><p><span>-</span><span>Ensures that he/she keeps abreast with latest technical, financial, industry and market developments affecting his / her job responsibilities in particular and the business and operations of the bank in general.</span></p><br><p><span>-</span><span>Accepts supervision, training, guidance and mentorship from Director of Global Structured Finance to ensure job functions, work output and customer interface are conducted in the highest internationally accepted market standards.</span></p><br><p><span>-</span><span>Seek out opportunities to remain current with all developments in professional field</span></p><br><p><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></p><br><p><span>-</span><span>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</span></p><br><p><span>-</span><span>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</span></p><br><p><span>-</span><span>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</span></p><br><p><span>-</span><span>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</span></p><br><p><span>-</span><span>Maintain appropriate knowledge to ensure full qualification to undertake the role.</span></p><br><p><span>-</span><span>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><br><p><span>-</span><span>Attend mandatory (internal and external) seminars as instructed by the Bank.</span></p><br><p><span></span></p> </div>