Retail Jobs in Qatar

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía Glowing, telephone, e-mail, or in person within the day from the query being received. Ensures that guest and company profiles are updated accurately, correctly and timely in PMS. Notes and follows up on guest preferences and special requests and alerts or trace to respective department is being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Is fully conversant with accommodation features: lay-out, room type, location décor, in room facilities and equipment. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Fills in each “guest profile” in Opera PMS with these comments for future stays. Maintains a thorough knowledge of the city to assist guest whenever is required (Restaurants, tourist sites etc) during the pre-calling/ pre-arrival email activity. Pre-calls all transient arriving guests in accordance with pre-calling SOP. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports, and monitors their activities throughout the day. Updates guests’ preference and relevant information in Opera Extend all efforts to collect guests’ email address, telephone number and address prior guest’s arrivals. Pre research guest’s profiles, status and required information in order to personalize their stay. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Escort Arriving Guests to their room and conduct rooming as per RD-FO-SOP-011. Ensures that all the departments follow the information provided in traces; guest profile notes and emails are executed. Organizes the execution of the special preferences and amenities to all guests in a timely manner. Ensures that all pertinent information is provided to (future) guests and associates. Ensures that all communication with (future) guests and associates is complete, accurate, engaging and positive. Maintains confidentiality of all guest information. Attends daily briefing and communicates all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest complaints and how they were solved. Attends designated meetings. Ensures and emphasizes prompt solutions and reporting of any guest concerns and challenges during the shift. Ensures that any challenges (Guest concerns or associate concerns) are communicated or escalated. Performs all tasks as detailed in daily task list. Maintains cleanliness and tidiness of work area at all times. Participates in related project teams. Positively impacts on the hotel revenue by up-selling techniques and pre-calling arrival activities for guests.100% compliance with all mandatory training. Update the information of VIP arrivals for the next day and prepare the weekly one. To be sent daily around or before noon. Update Rosewood Daily report. Send the amenities catalogues to the guest according to the requests. Ensures each special program is highlighted and recognized. (SAG, Amex, Elite, Expedia, etc.) Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score. Collect preferences daily and enter into our guest profiles. Ensure Lobby Coverage and perform Lobby Host Duties.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “Brand Ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission, and core values at all times. Display hospitality skills when dealing with guests and associates. Ensure high standards of personal presentation and grooming.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Ensures that all guest information is handled according to Rosewood Standards. Ensures that the Guest preference forms are duly completed by guests and updated prior to their arrival. Ensures that any information received from the Guest preference form or by any other channel, is correctly dispersed to the relevant departments prior to the guest’s arrival as to ensure that all requests are followed through. Ensure challenges or opportunities occurring previous, during or past a guest stay, are methodically recorded in Opera. Contacts guests vía Glowing, telephone, e-mail, or in person within the day from the query being received. Ensures that guest and company profiles are updated accurately, correctly and timely in PMS. Notes and follows up on guest preferences and special requests and alerts or trace to respective department is being addressed. Maintains complete knowledge of the Hotel & its services (F&B promotions / Rooms / Special Guest programs and Spa facilities, etc.). Is fully conversant with new promotions, menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures including VIP arrivals and their background. Is fully conversant with accommodation features: lay-out, room type, location décor, in room facilities and equipment. Hosts and welcomes all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous way. Receives all Trust you online guest comments (included but not limited to Trust You surveys, Tripadvisor etc) Fills in each “guest profile” in Opera PMS with these comments for future stays. Maintains a thorough knowledge of the city to assist guest whenever is required (Restaurants, tourist sites etc) during the pre-calling/ pre-arrival email activity. Pre-calls all transient arriving guests in accordance with pre-calling SOP. Assemble TOP VIPs guest’s profiles (Show me you Know me) and distribute across the hotel prior to arrival. Monitors guests’ birthdays and sends birthday online cards. Prepares the necessary information, reports, and monitors their activities throughout the day. Updates guests’ preference and relevant information in Opera Extend all efforts to collect guests’ email address, telephone number and address prior guest’s arrivals. Pre research guest’s profiles, status and required information in order to personalize their stay. Follow any special guest room decorations and make sure they are properly done. Ensures VIP rooms are pre-checked and inspected. The same will apply to special occasion requests and set ups. Coordinates the preparation and organization of all welcome / welcome back amenities and amenity process for all arriving and in-house guests. Ensures that flower arrangements and/or beverages and/or pastry products are ordered, if necessary or requested, and are placed in guest room in a correct and timely manner. Escort Arriving Guests to their room and conduct rooming as per RD-FO-SOP-011. Ensures that all the departments follow the information provided in traces; guest profile notes and emails are executed. Organizes the execution of the special preferences and amenities to all guests in a timely manner. Ensures that all pertinent information is provided to (future) guests and associates. Ensures that all communication with (future) guests and associates is complete, accurate, engaging and positive. Maintains confidentiality of all guest information. Attends daily briefing and communicates all challenges and successes with the rest of the team. Promptly, accurately and consistently reports all guest complaints and how they were solved. Attends designated meetings. Ensures and emphasizes prompt solutions and reporting of any guest concerns and challenges during the shift. Ensures that any challenges (Guest concerns or associate concerns) are communicated or escalated. Performs all tasks as detailed in daily task list. Maintains cleanliness and tidiness of work area at all times. Participates in related project teams. Positively impacts on the hotel revenue by up-selling techniques and pre-calling arrival activities for guests.100% compliance with all mandatory training. Update the information of VIP arrivals for the next day and prepare the weekly one. To be sent daily around or before noon. Update Rosewood Daily report. Send the amenities catalogues to the guest according to the requests. Ensures each special program is highlighted and recognized. (SAG, Amex, Elite, Expedia, etc.) Ensure that brand standards are adhered to at all times, to ensure successful brand standard audit score. Collect preferences daily and enter into our guest profiles. Ensure Lobby Coverage and perform Lobby Host Duties.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “Brand Ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission, and core values at all times. Display hospitality skills when dealing with guests and associates. Ensure high standards of personal presentation and grooming.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner. Maintains positive guest and colleague interactions with good working relationships. Finance / Administration:Maximizes associate productivity using multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Ensures that each profit center (e.g. Outlet, Bar, Events) is operated in line with maximizing profit while delivering on the brand promise. Ensures that each cost center operates with the lowest possible cost structure while also delivering on the brand promise to the guest. Assists in the preparation of the Annual Business Plan for Food and Beverage. Assists in the monthly reforecast, involves the respective Department Heads as appropriate. Manages costs proactively based on key performance indicators, works with the respective Department Heads as appropriate. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to. Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. In particular, high use assets such as chinaware, glassware and flatware. Participates in weekly yield and revenue management meetings actively, oversees the appropriate pricing structures to maximize yield and overall profits in Restaurants and Events. Responsible for control of beverage program including recipes, inventory, and progressive menu development. Reviews uniform replacement schedule as well as coordinating upgrade reviews with Director of Food and Beverage. Oversees the preparation, reviews and updates individual Departmental Operations Manuals. Conducts annual performance development discussions with key Food and Beverage associates and supports them in their professional development goals. Ensures that they in turn conduct annual performance development discussions with their associates. Assists in the development of departmental training through ongoing feedback and monthly feedback and meetings. Ensures that each department head plans and implements effective training programs for their associates in coordination with the Training Manager and their Departmental Trainers Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. Ensures the smooth operation of the Food & Beverage division in the absence of the Director of F&B. Collaborates with the culinary division as necessary, ensuring operational requirements are met and providing reasons as needed. Marketing:Assists in the preparation, utilization, and update of the Annual Marketing Plan, broken down as necessary by department. Evaluates local, national, and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge. Encourages Department Heads to look for Marketing and Public Relations opportunities to increase awareness and ultimately business. Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel actions have been implemented where appropriate. Operations:Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. Monitors all operations, especially during peak business periods, working through the respective Department Head to adjust where necessary. Ensures that all Food and Beverage Fundamentals are introduced, implemented, and consistently maintained. Ensures that the Food and Beverage Division responds to the results of the Consumer Audit and to ensure that the relevant changes are implemented. Works closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in the spirit of “We work through Teams”. Ensures that all associates are up to date with the availability of seasonal and new products on the market. Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate. Oversees the punctuality and appearance of all Food and Beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maintains and assists in outlets during the absence of respective managers.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Guest satisfaction Ensures that all associates deliver the brand promise and always provide exceptional guest service. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.<br>Operations Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Ensure high standards of personal presentation and grooming. Respond to changes in the food and beverage function as dictated by the industry, company, and hotel. Ensure to attend a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. To have a full working knowledge of the restaurant floor plans and layout of all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full knowledge of bar OS&E and drinks garnishes. To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Manage Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database. Ensure all associates are always following the Order of Service and Standard Operating Procedures. Mentor associates as requested by management, following all correct training procedures and standards. Monitor associate development at the bar identifying training needs and any areas of concern. Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager. To ensure all associate are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house. To take responsibility for correcting poor performance in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager Implements agreed upon beverage policy and procedures throughout the property.<br>Customers Ensure the customers experience is one to remember. Provide a professional & efficient standard of service. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular customer base, remember their likes and dislikes. Smile and maintain eye contact with customers. Provide prompt, unobtrusive, attentive service – the customer always comes first. Maintenance of tables to ensure the highest standard of hospitality. Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.<br>Service Ensure staffing levels are correct. Lease with Assistant Bar Manager and Bar Manager to ensure adequate staffing for the service & larger parties. Adhere to agreed break times. Ensure associate are fully trained with opening, during & closing bar procedures. Ensure associate are updated daily with requirements & provide suitable instruction. Ensure all MEP requirements have been met prior to service. Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times. Ensure rubbish is removed.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Guest satisfaction Ensures that all associates deliver the brand promise and always provide exceptional guest service. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships.<br>Operations Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Ensure high standards of personal presentation and grooming. Respond to changes in the food and beverage function as dictated by the industry, company, and hotel. Ensure to attend a comprehensive training program as set out by the restaurant in conjunction with Talent & Culture. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. To have a full working knowledge of the restaurant floor plans and layout of all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic, and nonalcoholic beverages. To have a full knowledge of bar OS&E and drinks garnishes. To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices. Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Manage Micros, Open Table & all other systems as required. Establish rapport with guests in a professional manner. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and to ensure all information is given to the management for the reservation in-house database. Ensure all associates are always following the Order of Service and Standard Operating Procedures. Mentor associates as requested by management, following all correct training procedures and standards. Monitor associate development at the bar identifying training needs and any areas of concern. Manage all areas of business and T&C administration as required as assigned to you by the Bar Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within the control are operating to appropriate manpower/productivity ratios as agreed with the Bar Manager. To ensure all associate are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Ensure that the Bar is run efficiently, including the correct stock levels for all areas, including front and back of house. To take responsibility for correcting poor performance in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the Assistant Bar Manager and Bar Manager Implements agreed upon beverage policy and procedures throughout the property.<br>Customers Ensure the customers experience is one to remember. Provide a professional & efficient standard of service. Maintain a high-profile during service whilst being polite and helpful. Promote and establish a regular customer base, remember their likes and dislikes. Smile and maintain eye contact with customers. Provide prompt, unobtrusive, attentive service – the customer always comes first. Maintenance of tables to ensure the highest standard of hospitality. Maintain high standards of personal appearance, always wearing the full, correct, clean, uniform & maintain a high standard of personal hygiene.<br>Service Ensure staffing levels are correct. Lease with Assistant Bar Manager and Bar Manager to ensure adequate staffing for the service & larger parties. Adhere to agreed break times. Ensure associate are fully trained with opening, during & closing bar procedures. Ensure associate are updated daily with requirements & provide suitable instruction. Ensure all MEP requirements have been met prior to service. Ensure the working environment remains clean & tidy & cleaning schedules adhered to at all times. Ensure rubbish is removed.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Quality:• Ensure all hotel areas and team meet Rosewood’s service standards.• Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.• Ensure departmental action plans are implemented and reviewed following quality service audit results.• Review the daily activities of all areas directly responsible for.• Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action.• Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas.• Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.• Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.• Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.• Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.• Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.• Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.• Effectively maximizes inventory levels during high occupancy/sold out nights.• Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly.• Schedule and supervise associate to ensure adequate coverage during peak hours and special events.<br>Financial:• Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.• To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)• Manages and sets targets for the Hotel’s Front Office Upselling Program.• Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.• Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.• Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.• Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.<br>Leading:• Actively drives productivity initiatives, without negatively impacting customer service levels.• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.• Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.• Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.• To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.• To ensure accurate departmental records with respect to associates training and development and departmental communication issues.• To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.• To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.• To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.• To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>La Cigale Hotel Managed by Accor</strong>&nbsp;is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets—including two nightlife venues and outdoor seating areas—two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city’s commercial and cultural hubs. As part of&nbsp;<strong>Accor</strong>, a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities.</li></ul><p><strong>Why work for Accor?</strong></p><br><ul><li>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</li></ul><p>Do what you love, care for the world, dare to challenge the status quo!&nbsp;<strong>#BELIMITLESS</strong></p><br><br>Job Description<br><br><p>Reporting to the Recreation and Spa Manager, responsibilities and essential job functions include but are not limited to the following:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Perform massage and treatments while maintaining the clients comfort at all times</li><li>Perform all 30, 45, 60, 90, 120-minute massage and body treatments</li><li>Provide aesthetics services such as facials and nails as required</li><li>Ensure individualized guest service through acknowledging and responding to their needs and expectation</li><li>Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order</li><li>Actively participate in other areas of the Spa Operation, such as body treatments, product knowledge and retail sales</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Follow departmental policies and procedures</li><li>Follow all safety and sanitation policies<br>Other duties as assigned</li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include: </strong></p><br><ul><li>Previous experience as a Message Therapist&nbsp;preferred</li><li>Certification from an accredited school of Massage and Aesthetics required</li><li>All professional licenses are to be current</li><li>CPR and First Aid certification preferred</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp; https://careers.accor.com/</p><br><p>Do what you love, care for the world; dare to challenge the status quo! #<strong>BELIMITLESS</strong></p><br> </div>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Administration:Assists to ensure that culinary activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate. Assists in the preparation and updates of individual Departmental Operations Manuals. Assists to conduct regular communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary. Guest and Associate Satisfaction:Always provides a courteous and professional service. Ensures that associates also provide excellent service to associates in other departments as appropriate. Handles guest and associate enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up. Maintains positive guest and colleague interactions with good working relationships. Finance:Maximises associate productivity using multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Focuses attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment. Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system. Marketing:Continuously seeks ways to assist the Restaurant Manager to maximise their revenues and profits through innovative recipes. Operations:Ensures that all company minimum brand standards have been implemented. Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Buys locally available fresh products wherever possible and has limited menus which are changed frequently to ensure the guest is always offered a variety of food items. Participates in planning menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, and popularity of various dishes and frequency of menu. Reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items. Directs food apportionment policy to control costs. Introduces and tests the market with new products which are market-orientated in terms of price and product. Serves fresh food to the guests which is prepared a la minute, is consistent in quality, and which reflects the style of the outlet concept. Supervises cooking and other kitchen personnel and co-ordinates their assignments to ensure economical and timely food production. Observes methods of food preparation and cooking, sizes of portions, and garnishing of foods to ensure food is prepared in prescribed manner. Tests cooked foods before plate-up and service. Estimates food consumption and purchases or requisitions of foodstuffs and kitchen supplies. Devises special dishes and develops innovative recipes. Establishes and enforces nutrition and sanitation standards for outlet kitchen. Encourages the team to be supportive of Food and Beverage Division’s marketing and up-selling activities. Ensures that all Food and Beverage Fundamentals are implemented. Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. Talent & Culture:Assists in the recruitment and selection of all Kitchen associates as appropriate. Adheres to hotel guidelines when recruiting and uses a competency-based approach to selecting associates. Through hands-on management, closely supervises the Kitchen associates in the performance of their duties and ensures this is in accordance with policies and procedures and applicable laws. Assists to oversee the punctuality and appearance of all Kitchen associates, making sure that they wear the correct wardrobe and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Delegates appropriately, duties and responsibilities to equipped and resourced associates, nurturing and developing them whilst ensuring standards of operation and safety are maintained. Develops the skills and effectiveness of all Kitchen associates through the appropriate training, coaching, and/or mentoring. Ensures effective training programmes for associates in coordination with the Talent Development Director and Departmental Trainers. Encourages associates to be creative and innovative, challenging and recognising them for their contribution to the success of the operation. Assists to conduct annual Performance Development Discussions with associates and support them in their professional development goals. Supports, demonstrating and reinforcing Rosewood Hotels & Resorts’ Values and Culture Characteristics. Ensures that associates have a complete understanding of and adhere to associate rules and regulations. Ensures that associates follow all hotel, company and local rules, policies and regulations relating to fire and hazard safety, and security.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,</strong>​<br><strong>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®.</strong></p><br><br>Job Description<br><br><p>Do you have a passion for pastry and a desire to bring your creativity to a world-class kitchen?<br>Take your culinary journey to the next level with us and join our talented Pastry Team.</p><br><p>A Commis I Pastryis responsible for preparing and presenting high-quality pastries, desserts, and baked goods to deliver an exceptional guest experience while consistently contributing to departmental goals.</p><br><p><strong>What is in it for you?</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide for you and your family</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li><p>Assist in the preparation, baking, and presentation of all pastry and dessert items</p><br></li><li><p>Ensure consistent quality and freshness of products served</p><br></li><li><p>Maintain cleanliness and organization of the pastry kitchen in line with food safety standards</p><br></li><li><p>Assist with inventory control, ordering supplies, and minimizing waste</p><br></li><li><p>Support senior chefs with new pastry and dessert creations</p><br></li></ul><br>Qualifications<br><br><p><strong>Your experience and skills include:</strong></p><br><ul><li><p>Creative and passionate about pastry, desserts, and customer service</p><br></li><li><p>Able to work efficiently in a fast-paced, high-pressure environment</p><br></li><li><p>Strong attention to detail and commitment to maintaining high quality standards</p><br></li><li><p>Excellent interpersonal and communication skills; a true team player</p><br></li><li><p>Diploma or certification in Culinary Arts or Pastry &amp; Bakery is an advantage</p><br></li><li><p>Previous experience in a similar role within a hotel or high-end pastry kitchen is preferred</p><br></li></ul><br>Additional Information<br><br><p><strong>Your team and working environment:</strong></p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role The Senior Marketing Specialist supports the development, implementation, monitoring, and evaluation of marketing and communications strategies to fully support the objectives of the business, maximizing exposure to local and international audiences. Key Responsibilities - Support the development and delivery of the marketing strategy for QC+ business units, with a particular focus on in-house F&amp;B operations, e-commerce, and retail activity. - Develop and implement plans to ensure that the QC+ marketing strategy is successfully implemented by working closely with the QM marcomms function and key stakeholders in other QC+ and QM departments. - Develop initiatives and programs to strengthen the brand value and reach of QC+ businesses (e.g., QC+ Gift Shop, IDAM by Alain Ducasse, Cass Art Qatar, etc.) and effectively drive increased revenues, working closely with the QM marcomms function to achieve positive outcomes. - Develop and implement cross-channel digital marketing activity (incorporating SEM, SEO, social media, email marketing, etc.). - Develop cross-platform advertising and promotional campaigns, ensuring compatibility with public relations efforts, obtaining required approvals for all advertising activity. - Support the Head of Marketing &amp; Communications with the development of marketing and communication budgets. - Maximize use of targeted market information, including customer profile, behavior, and yield data, for the planning and evaluation of marketing and communications activity. - Support the conduct of periodic analysis of the marketplace to evaluate market environment, audience groups and competitor offerings, recommending adaptations to QC+ communications accordingly. - Develop and maintain strong relationships with QM marketing and PR focal points, museum and exhibitions department management, QM IT, and QM audience engagement functions. - Conduct analysis of the results of marketing activity in order to gauge return on investment (where possible to evaluate a quantitative ROI) and identify learnings to improve future marketing activity. Social Media: - Develop and execute a comprehensive social media strategy that aligns with the company's overall marketing objectives. - Assist in the development and maintenance of a structured calendar of marketing and communication activities. - Ensure that content for social media channels is posted in a timely manner and that consumer reactions to posts/promotions are monitored. - Monitor and report on social media performance metrics and use data to continually refine and improve the company s social media strategy. Content creation: - Develop content and materials in support of QC+ marketing and communication activity including, but not limited to, content for social media, media kits, content for websites related to QC+ business etc. - Maximize use of targeted market information, including customer profile, behaviour and yield data, for the planning and evaluation of marketing and communications activity.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Marketing/PR or relevant discipline</li><li>At least 6 years of experience in marketing or relevant position</li><li>Well-developed computing skills including the understanding of relevant IT products and software (Microsoft Office, Word, Excel, PowerPoint)</li></ul><p>Key Attributes:</p><ul><li>Fluent in English (oral and written); Arabic and/or other language is a plus</li><li>PR and marketing skills demonstrated entrepreneurial ability to grow business and drive revenue generation</li><li>Ability to conduct (market) research</li><li>Excellent visual, oral and written communication skills</li><li>Experience of brand development and brand management</li><li>Experience of creative content development and use of visualization software</li><li>Technical skills around video, audio and digital content creation</li><li>Knowledge of cross channel and cross platform tools</li><li>Familiar with SEM strategies and SEM integration</li><li>Actionable knowledge of SEO, social media, email and mobile marketing</li><li>Understanding of digital and UX design</li><li>Testing and analytical techniques, using analytics tools</li><li>Knowledge of cross-platform ad buying</li><li>Project management skills</li><li>Knowledge of content management systems</li><li>Understanding of content strategy</li><li>Ability to build relationships within and across functions, balance individual and team goals respects others and value different perspectives</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

Job Description Role IT Systems & Support Technician<br>Immediate Joiner Preferably Department IT Division Society Sport Center Reporting To Group IT Manager Direct Reports None Works Closely With Operations Director, All Department Heads, External IT Vendors, External App Developer Role Purpose Reporting to the Group IT Manager with dotted-line accountability to the Operations Director, the IT Systems & Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business. This is a hands-on, operational role focused on system stability, user support, cybersecurity best practice, and continuous improvement across all club locations and Head Office. The role also carries technical responsibility for the Society app project, coordinating directly with the external development company to deliver it, and supports the business’s reporting needs through the development and maintenance of operational dashboards. As part of Society’s IT function, it provides the infrastructure and data foundation on which the organisation’s wider digital capability depends. Key Responsibilities IT Support & Day-to-Day Operations• Provide first and second line IT support across all club locations and Head Office.• Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.• Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.• Travel between club locations to provide on-site IT support where required.• Support staff onboarding and offboarding including system access, Microsoft 365 setup, and device provisioning.• Coordinate with and escalate issues to external IT vendors and service providers when required.• Minimise disruption to club operations and member experience through proactive issue resolution. Systems & Software Support• Support the day-to-day operation of business-critical systems including membership management and CRM platforms.• Support access control systems, turnstiles, and door controllers.• Support POS and payment terminals, class booking, and scheduling systems.• Support Microsoft Windows operating systems and Microsoft 365 environments.• Assist with system upgrades, patches, and new software rollouts.• Maintain clear and up-to-date system documentation and troubleshooting guides.• Maintain data connectivity, system integrations, and API access points required to support business reporting and analytics. Hardware, Networks & Infrastructure• Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.• Support access control hardware, CCTV systems, AV equipment, screens, and music systems.• Support and maintain wired and wireless networks including club and office Wi-Fi.• Monitor system performance and uptime, identifying recurring issues or risks.• Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.• Support IT requirements for new club openings, refurbishments, and relocations. Cybersecurity, Data Protection & Compliance• Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.• Assist with data protection and confidentiality requirements in line with company policies and local regulations.• Support backup processes and basic disaster recovery procedures.• Identify, report, and escalate potential security risks or incidents promptly. Society App Project – Technical Coordination• Act as the primary internal point of contact for the Society app project, taking ownership of its delivery from an IT, infrastructure, integration, and security perspective.• Coordinate with the external development company on all technical matters required to complete the project, including system integrations, API access, data connectivity, and environment/hosting requirements.• Provide the external developer with the technical detail they require on Society’s existing systems – including the membership platform, booking, payments, and access control – to enable accurate integration.• Translate the business and member requirements for the app into technical actions, liaising directly with internal stakeholders and the external developer to keep the project on track.• Support technical testing, troubleshooting, and issue resolution during the build, user acceptance testing (UAT), and post-launch phases.• Ensure the app meets Society’s cybersecurity, data protection, and access-control standards, identifying and escalating technical risks as required.• Support ongoing technical maintenance, updates, and integrations post-launch in coordination with the external developer. Reporting & Dashboard Development• Build and maintain operational dashboards and reports – using tools such as Power BI and Excel – to give department heads and senior leadership clear visibility of business performance.• Consolidate data from core business systems – including membership, CRM, POS, and booking platforms – into accurate, consistent reporting outputs.• Work with department heads to understand reporting requirements and translate them into practical, easy-to-read dashboards.• Automate data refresh and reporting processes where possible to reduce manual effort and improve reliability.• Maintain data accuracy, investigating and resolving discrepancies, and keep clear documentation of data sources and reporting logic. Continuous Improvement & Development• Proactively identify opportunities to improve IT systems, processes, and user experience.• Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.• Support automation and efficiency initiatives where appropriate.• Stay informed on relevant IT trends and best practices. What Success Looks Like (KPIs) • High system uptime with minimal disruption to club operations.• Fast and effective resolution of IT issues.• Positive feedback from internal stakeholders and club teams.• Low recurrence of repeat IT issues.• Secure and compliant IT systems with no major incidents.• Smooth onboarding and offboarding of staff.• Accurate and well-maintained IT documentation and asset records.• Reliable data connectivity and system availability underpinning accurate business reporting.• Dashboards and reports are accurate, kept up to date, and actively used by department heads and senior leadership.• Society app integrations and technical requirements delivered correctly and on time, with technical issues resolved efficiently alongside the external developer. Experience & Qualifications • 2–5 years’ experience in an IT support, systems, or generalist role.• Experience supporting both hardware and software in a business environment.• Exposure to multi-site, retail, hospitality, or fitness environments preferred.• Experience supporting Windows operating systems and Microsoft 365.• Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.• Experience supporting access control, CCTV, POS, or CRM systems is an advantage.• Basic understanding of APIs and system integrations is a plus.• Experience building dashboards and reports in Power BI and/or Excel, and consolidating data from business systems, is an advantage.• Relevant IT certifications (e.g. Comp TIA, Microsoft, networking) advantageous but not essential.• Willingness to travel between sites as required. Key Competencies • Hands-on problem solving• Calm and methodical under pressure• Clear communication with non-technical users• Strong attention to detail• Ownership and accountability• Ability to prioritise and manage workload effectively• Collaborative team player within a small IT function• Continuous improvement mindset

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Raffles Hotels &amp; Resorts&nbsp;</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past,&nbsp;present&nbsp;and future.  Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities,&nbsp;heritage&nbsp;and the environment. &nbsp;</p><br><p><strong>Fairmont Hotels &amp; Resorts&nbsp;</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are&nbsp;located&nbsp;from the beaches of Hawaii,&nbsp;to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.&nbsp;</p><br><p><strong>About Raffles &amp; Fairmont Doha&nbsp;</strong></p><br><p>Discover two distinguished luxury brands united within the iconic&nbsp;Katara&nbsp;Towers at&nbsp;Raffles Doha and Fairmont Doha&nbsp;— where extraordinary hospitality, timeless elegance, and world-class experiences come together.&nbsp;</p><br><p>Raffles Doha&nbsp;offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.&nbsp;</p><br><p>Fairmont Doha&nbsp;embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global&nbsp;traveler.&nbsp;</p><br><p>Together,&nbsp;Raffles &amp; Fairmont Doha&nbsp;provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.&nbsp;</p><br><p><strong>About the Application Process&nbsp;</strong></p><br><p>At&nbsp;Raffles &amp; Fairmont Doha,&nbsp;we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner&nbsp;AssessFirst&nbsp;prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury&nbsp;excellence.&nbsp;</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at&nbsp;Raffles &amp; Fairmont Doha&nbsp;as our new Spa &amp; Recreation Receptionist.</p><br><p>As a Spa &amp; Recreation Receptionist at Raffles &amp; Fairmont Doha, you will be the first point of contact for guests visiting the spa and recreation facilities. You will play a key role in creating a welcoming, refined, and personalized experience that reflects the elegance and luxury service standards of the Raffles and Fairmont brands.</p><br><p>You will be responsible for managing guest appointments, handling inquiries, coordinating spa and recreation bookings, and ensuring smooth daily operations while delivering exceptional guest service with professionalism and attention to detail.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li>Welcome guests warmly and provide exceptional, personalized service in line with Raffles &amp; Fairmont brand standards.</li><li>Manage spa and recreation reservations, appointments, and scheduling efficiently using the spa booking system.</li><li>Handle guest inquiries regarding treatments, facilities, memberships, operating hours, and promotions in a professional manner.</li><li>Conduct check-in and check-out procedures accurately, including payment processing and billing.</li><li>Maintain a professional and organized reception area at all times.</li><li>Coordinate communication between therapists, recreation attendants, and guests to ensure smooth operations and seamless guest experiences.</li><li>Promote spa services, wellness programs, memberships, and retail products to support revenue objectives.</li><li>Maintain accurate guest profiles, preferences, and appointment records.</li><li>Ensure all guest requests and concerns are handled promptly, professionally, and with discretion.</li><li>Monitor cleanliness and presentation standards within reception and recreation areas.</li><li>Support daily opening and closing procedures of the spa and recreation facilities.</li><li>Adhere to all health, safety, hygiene, and operational procedures.</li><li>Maintain strong product knowledge of spa treatments, recreation facilities, and hotel offerings.</li><li>Collaborate with colleagues and other departments to deliver exceptional guest experiences.</li><li>Participate in training sessions and continuous learning initiatives to uphold luxury hospitality standards.</li></ul><br>Qualifications<br><br><ul><li>Previous experience in a spa, wellness, recreation, or luxury hospitality environment preferred.</li><li>Diploma or certification in Hospitality, Business Administration, or related field is an advantage.</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and spa or hotel management systems preferred.</li><li>Professional appearance and customer-focused attitude.</li><li>Fluent in English; additional languages are an advantage.</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected.</li><li>Create an environment where colleagues are empowered, supported and recognized.</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits&nbsp;</strong><br>Join our team and enjoy a range of exclusive colleague&nbsp;perks, including complimentary upgrades,&nbsp;extended stays,&nbsp;discounted stays across Fairmont &amp; Raffles properties, special&nbsp;dining&nbsp;and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.&nbsp;</p><br><p><strong>Our Values&nbsp;</strong></p><br><p>Respect:&nbsp;We value the needs,&nbsp;ideas&nbsp;and individuality of others. We treat everyone with fairness and dignity. &nbsp;</p><br><p>Excellence:&nbsp;We make genuine connections, and we cherish every opportunity to make the people around us feel&nbsp;special.​&nbsp;</p><br><p>Belonging:&nbsp;We celebrate our differences. We support each other and we always stand&nbsp;together.​&nbsp;</p><br><p>Empowerment:&nbsp;We have authority to take initiative and&nbsp;anticipate&nbsp;moments that create unforgettable experiences. ​&nbsp;</p><br><p>Integrity:&nbsp;We build trust through mutual respect and being authentic.​&nbsp;</p><br><p><strong>Diversity &amp; Inclusion&nbsp;</strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>

<p>Position Overview We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p>Key Responsibilities</p><p>Customer Service &amp; Support</p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p>Data Entry &amp; Record Maintenance</p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p>Customer Request Processing</p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p>Documentation &amp; File Management</p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p>Communication &amp; Team Coordination</p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful:</li><li>Customer service or customer support.</li><li>Administrative or clerical responsibilities.</li><li>Microsoft Word, Excel, and Outlook.</li><li>Google Docs, Sheets, Drive, and Gmail.</li><li>CRM or customer-support platforms.</li><li>Ticketing or help-desk systems.</li><li>Data entry and record maintenance.</li><li>Email, chat, or phone-based customer support.</li><li>Digital document-management systems.</li><li>Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p>Skills &amp; Competencies</p><ul><li>Customer Focus: Provide helpful, respectful, and professional assistance.</li><li>Communication: Explain information clearly through written and verbal channels.</li><li>Organization: Maintain orderly customer records, documents, and assignments.</li><li>Attention to Detail: Review information carefully and identify errors or missing details.</li><li>Problem Solving: Handle routine customer concerns using approved resources and procedures.</li><li>Time Management: Manage multiple requests and complete responsibilities on schedule.</li><li>Dependability: Maintain consistent productivity and follow through on assigned tasks.</li><li>Adaptability: Learn new systems, procedures, and customer-service processes.</li><li>Confidentiality: Protect sensitive customer, employee, and company information.</li></ul><p>What We Offer</p><ul><li>Depending on employment status, location, and eligibility, benefits may include:</li><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development and skills training.</li><li>Regular coaching and performance feedback.</li><li>Career growth and advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.</li></ul><p>Ideal Candidate</p><ul><li>You may be a strong fit if you:</li><li>Enjoy helping customers and solving routine problems.</li><li>Communicate clearly, patiently, and professionally.</li><li>Are organized and detail-oriented.</li><li>Are comfortable working with computers and online systems.</li><li>Can handle customer service and administrative responsibilities.</li><li>Can manage multiple requests while maintaining accuracy.</li><li>Follow established procedures carefully.</li><li>Work effectively and independently in a remote environment.</li><li>Are willing to learn new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul><p>Application Process</p><ul><li>Interested candidates should submit an updated resume and complete the required application information.</li><li>Qualified applicants may be invited to a virtual interview and a brief skills assessment covering customer communication, attention to detail, data entry, organization, basic problem solving, or computer proficiency.</li><li>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.</li></ul><p>Equal Opportunity Statement</p><ul><li>We are committed to providing equal employment opportunities and maintaining a respectful, inclusive, and professional workplace. Qualified applicants will be considered based on their skills, qualifications, experience, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Passionate about creating exceptional dining experiences through outstanding service, operational excellence, and strong leadership? As a Food &amp; Beverage Manager, you will lead and oversee the hotel’s Food &amp; Beverage operations, ensuring exceptional guest experiences, high service standards, and strong financial performance while inspiring and developing our Heartists.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work.</li><li>Opportunity to develop your talent and grow within your property and across the world.</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>Lead, manage, coach, and develop the Food &amp; Beverage team to deliver exceptional service and operational excellence.</li><li>Oversee the day to day operations of multiple Food &amp; Beverage outlets, ensuring smooth and efficient service across all areas.</li><li>Personally lead and oversee F&amp;B catering and high volume operations, maintaining a strong presence on the floor and ensuring operational excellence.</li><li>Ensure all Food &amp; Beverage outlets consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards.</li><li>Monitor service quality, guest satisfaction, productivity, and operational performance while ensuring compliance with hotel policies and brand standards.</li><li>Develop and implement strategies to maximize revenue, profitability, guest satisfaction, and overall F&amp;B performance.</li><li>Take ownership of F&amp;B financial performance, including P&amp;L management, budgeting, forecasting, cost control, and achieving departmental targets.</li><li>Monitor food and beverage costs, labour costs, inventory, purchasing, and wastage to ensure effective cost management.</li><li>Coordinate closely with the Kitchen, Housekeeping, Front Office, Engineering, Sales &amp; Marketing, and other departments to ensure seamless hotel operations.</li><li>Conduct regular operational and service inspections to ensure cleanliness, presentation, service standards, and brand compliance are consistently maintained.</li><li>Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty.</li><li>Support recruitment, onboarding, training, coaching, and performance management of Heartists.</li><li>Identify opportunities for continuous improvement and implement initiatives to enhance service quality, operational efficiency, and financial results.</li><li>Ensure compliance with health, safety, hygiene, food safety, and other applicable hotel standards and regulations.</li><li>Lead by example, fostering a positive, collaborative, and performance-driven working environment.</li></ul><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li><li>Minimum 5 years of managerial experience in Food &amp; Beverage, including Restaurant Manager/General Manager experience.</li><li>Minimum 2 years of experience as an Assistant F&amp;B Manager or F&amp;B Manager in charge.</li><li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably Dubai or Doha.</li><li>Previous experience in a 5-star luxury and large-scale operation is preferred.</li><li>Proven experience managing multiple outlets, catering, and high-volume operations.</li><li>Hands on and operationally driven, with strong floor presence.</li><li>Strong knowledge of P&amp;L, budgeting, cost control, and F&amp;B financial performance.</li><li>Excellent leadership, communication, coaching, and problem-solving skills.</li><li>Strong understanding and implementation of luxury and brand standards.</li><li>Proficiency in Microsoft Office and F&amp;B/POS systems is an advantage.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity &amp; Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br><p>.</p><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for ensuring the quality and reliability of digital banking services, including online banking platforms, mobile apps, and other digital channels and products. This individual will lead the quality assurance strategy and operations within the Retail Digital Business Department. The role involves overseeing the development and implementation of quality assurance standards, testing procedures, and quality control measures to ensure the highest level of service delivery for all digital banking products and services. This role requires a blend of strategic planning, leadership, technical expertise, and a deep understanding of digital banking operations. The ideal candidate will possess a strong background in software quality assurance, an understanding of digital banking technologies, and a proven record of accomplishment of leading QA teams to achieve excellence in the digital service delivery.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Shareholder & Financial: Develop and implement a comprehensive QA strategy aligned with the bank’s digital transformation goals; collaborate with senior leadership to execute the digital strategy roadmap; establish KPIs and best practices; promote innovation, cost efficiency, and productivity; delegate authority and monitor performance; and maintain a clear understanding of financial and non-financial performance factors. Customer (Internal & External): Lead and manage the QA team, set objectives, evaluate performance, and foster professional development; coordinate with project delivery departments; communicate quality metrics to senior management; liaise with internal and external stakeholders; work closely with product managers and developers to deliver high-quality solutions; ensure adherence to SLAs; and maintain strong relationships across departments. Internal (Processes, Products, Regulatory): Collaborate with IT and development teams to integrate QA processes throughout the product lifecycle; implement cutting-edge QA practices and technologies; lead quality assurance frameworks focused on quality, security, and customer experience; oversee test plans and automated testing; drive continuous improvement and innovation within the team. Learning & Knowledge: Maintain expertise in digital transformation, QA techniques, and digital banking technologies; troubleshoot complex issues; foster staff development and performance; and encourage innovative thinking and adoption of industry-leading practices. Legal, Regulatory, and Risk Framework Responsibilities: Ensure compliance with regulatory standards and internal policies including AML, data protection, fraud control, and conduct risk; perform risk management in accordance with the Three Lines of Defence principle; complete mandatory training; and attend required seminars. Other: Uphold data protection and confidentiality standards; maintain high professional ethics to strengthen the bank’s reputation; and perform other duties as assigned by management.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree from a recognized university, preferably in Marketing, Banking, Finance, Accounting, Economics, Business Administration, or Information Technology. Minimum of 12 years of relevant experience, ideally within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport ID Copy (only Qatar residents) Education Certificate Other

We are looking for an experienced Assistant Project Manager to join our Projects Team and support the successful delivery of restaurant development and fit-out projects.<br>The role will support the end-to-end development of restaurants, from an empty shell-and-core unit through construction, interior fit-out, MEP installation, kitchen and equipment installation, testing, commissioning, and final handover to Operations.<br>The successful candidate will work closely with Design, Engineering, Contractors, Consultants, Procurement, Operations, IT, Marketing, Finance, landlords, and government authorities to ensure projects are delivered safely, on time, within budget, and in line with approved design and brand standards.<br>Key Responsibilities Assist the Project Manager in planning and delivering restaurant construction and fit-out projects. Develop and maintain project schedules, milestones, trackers, action plans, and progress reports. Coordinate contractors, consultants, suppliers, designers, and internal stakeholders throughout the project lifecycle. Monitor site progress, identify potential delays, and ensure timely corrective actions. Conduct regular site inspections to monitor progress, workmanship, quality, and compliance with approved drawings and specifications. Coordinate civil, architectural, structural, MEP, HVAC, plumbing, electrical, fire & life safety, and other building services. Oversee interior fit-out works including flooring, ceilings, painting, joinery, countertops, furniture, glazing, wall finishes, decorative elements, signage, and back-of-house areas. Coordinate kitchen equipment layouts, MEP provisions, delivery, installation, connection, testing, and commissioning. Liaise with architects, interior designers, MEP consultants, kitchen consultants, and other specialists to resolve design and technical issues. Review drawings, shop drawings, material submissions, RFIs, and technical documentation to ensure the latest approved information is implemented on site. Coordinate required permits, inspections, and approvals with Civil Defence, Municipality, MOCI, Kahramaa, landlords/building management, and other relevant authorities. Coordinate with Procurement and suppliers to ensure materials and equipment are available in line with project requirements and timelines. Monitor long-lead items and follow up on potential procurement and delivery delays. Support the Project Manager in reviewing quotations, variations, additional works, and cost implications. Maintain snagging and punch-list records and ensure timely closure of defects. Coordinate testing and commissioning of MEP, kitchen, IT, security, signage, and other systems. Ensure all required as-built drawings, warranties, certificates, manuals, and test reports are collected before handover. Support the Project Manager during restaurant opening and post-opening defect rectification.<br>Qualifications Bachelor’s degree or diploma in Civil Engineering, Architecture, Interior Design, Construction Management, Project Management, or a related field.5–8 years of relevant experience in construction, interior fit-out, hospitality, retail, or restaurant development. Strong experience in restaurant/F&B fit-out and development projects is highly preferred. Proven experience coordinating contractors, consultants, suppliers, and multiple stakeholders. Strong understanding of civil, architectural, MEP, HVAC, kitchen equipment, and interior fit-out works. Good knowledge of construction drawings, BOQs, specifications, project schedules, and site execution. Experience with Primavera P6 is highly preferred, particularly within Qatar/GCC construction environments. MS Project is an advantage. Proficiency in Auto CAD and MS Office, particularly Excel, Word, and Power Point. Knowledge of Qatar/GCC construction practices and authority approval processes is an advantage. Good understanding of restaurant kitchen layouts, equipment requirements, MEP services, exhaust, ventilation, and related systems.<br>The Ideal Candidate We are looking for someone who is hands-on, organized, commercially aware, and solutions-oriented, with the ability to manage competing priorities and maintain momentum across multiple projects.<br>You should be comfortable working in a fast-paced F&B environment where project timelines and restaurant opening dates are critical, and where strong coordination between design, construction, procurement, operations, and technical teams is essential.<br>Interested candidates are invited to submit their updated CV to careers@almuftahsterling.com

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:General Duties Anticipate guests’ needs by being observant, respond promptly and acknowledge all guests at all times with an emphasis on personal service. Maintain positive guest relations at all times and resolve guest complaints, ensuring guest satisfaction is ensured reporting any issues to the Director of Wellness. Follow Wellness/Fitness opening procedures, greeting guests upon arrival and check-in guests where necessary inspecting the Wellness/Fitness area making sure it is fully stocked, clean and tidy regularly throughout the day. Stock and maintain cleanliness of changing rooms, toilets fitness/wellness areas. Ensure all documentation on fitness equipment checks, cleaning and Health & Safety is completed in accordance with company policy. Maintain towel/linen, robe supplies and ensure the shower area is well stocked, clean, hygienic and safe for guest use. Make sure there are sufficient guest supplies and amenities available for use such as water, fruits, towels, collecting deliveries and ordering is organized. Assist with other wellness job functions as assigned by the Director of Wellness, Assistant Director of Wellness or Fitness Supervisor. Ensure items lost and found are registered as lost property in accordance with company procedure. Follow closing procedures and ensure that all areas are left clean, tidy and fully stocked ready for guests’ use.<br>Fitness & Sports Related Duties Assists guests in the fitness area with fitness related issues. Ensure a safe workout environment through constant circulation of the weight and cardio floors. Be able to answer basic fitness questions and have knowledge of equipment and proper workout technique. Be available to manage the fitness desk; check out equipment and answer questions as needed. Keep the fitness floor clean and make sure all weights and equipment/benches are in their proper place. Clean equipment according to the assigned zone area/schedule and report to Assistant Spa Manager Enforce all building policies and procedures, such as proper dress code for all users.