Receptionist Jobs in Qatar

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls.</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position. Additional Information Be aware at all times of the management schedules and contact details. Monitor the long distance call logs, faxes and messages. Co-ordinate communication within the hotel in the event of emergency. Attend training classes as per schedule Show fullest cooperation and respect within the team and other departments Be aware of the daily activities and has product knowledge of all the hotel facilities'</p>

<p>To take 100% responsibility to ensure you deliver and exceed the guests expectations in accordance with spa's vision, core values and all related brand standards, procedures and policies. To deliver treatments and whole spa experience to high standard and ensure the guests needs are cared for. This means tailoring treatments where needed in accordance with training. To connect and communicate with your guests. Get to know and understand them and record preferences and information as required. To be very knowledgeable of all treatments offered and aware of any promotions on offer at any given time. Ensure that the handover is completed in the guest journey as per the outlined standard, follow up on treatment experience, expectations and satisfaction and act on any discrepancies. Following scheduled roster and daily appointment schedule. Manage levels of professional stock and supplies. Reference and abide by the spa s standard operating procedures &amp; policies. Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas &amp; rooms. Responsible for achieving sales targets as set by the hotel. Assist with demonstrations/ events as required. Must adhere to training as set down by the Spa Manager and Head Therapist. To use the correct quantities of products as specified by the manufacturer and not exceed that amount. To supervise and conduct the safety of users and equipment at the Spa and to receive training to ensure that all relevant legislation pertaining to the Health and Safety and Hygiene standards are implemented and monitored within the spa. To maintain a high standard of appearance and personal hygiene as per Resense policy. To always be punctual and prepared in advance of treatments. Ensure that daily sales figures are accurately recorded. To be adaptable and accountable for all actions. To cover reception as and when required. Courtesy to guests and other members of staff at all times</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>

<strong>About The Ned Doha:<br><br></strong>Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel, it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience.<br><br>With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club, our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool , The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience.<br><br><strong>The Role:<br><br></strong>At The Ned Doha, we believe that every memorable guest experience begins with a warm welcome and exceptional service. We are currently looking for a passionate and service-oriented Front Office Supervisor to join our Front Office team and create unforgettable first impressions for our guests.<br><br>If you enjoy engaging with people, thrive in a fast-paced hospitality environment, and are committed to delivering outstanding guest experiences from check-in to check-out, we’d love to hear from you.<br><br><strong>Duties &amp; Responsbilities <br><br></strong><ul><li> Supervise and coordinate the daily operations of the Butler team. </li><li> Allocate Butler assignments according to arrivals, departures, VIPs, occupancy, special occasions and guest requirements. </li><li> Ensure all pre arrival preparations are completed accurately and on time. </li><li> Monitor the complete guest journey from pre arrival through departure. </li><li> Ensure all guest requests and promised services are followed up and completed. </li><li> Conduct daily briefings covering VIPs, repeat guests, special occasions, guest preferences and operational priorities. </li><li> Ensure smooth shift handovers and accurate communication of outstanding matters. </li><li> Lead, coach and motivate Butler colleagues to achieve consistently high service standards. </li><li> Monitor colleague performance, grooming, presentation and professional conduct. </li><li> Provide regular coaching and feedback and identify training needs. </li><li> Work closely with Front Office, Housekeeping, In Room Dining, Concierge, Engineering, Security and other departments to ensure seamless guest service. </li><li> Anticipate guest needs through observation, interaction and accurate understanding of guest preferences. </li><li> Ensure VIPs, repeat guests, long staying guests and guests celebrating special occasions receive personalized attention. </li><li> Ensure guest preferences and important information are accurately recorded and updated in the relevant systems. </li><li> Handle guest complaints professionally, taking ownership and ensuring appropriate follow up and service recovery. </li><li> Coordinate special occasions, celebrations and personalized guest experiences. </li><li> Maintain complete confidentiality and discretion regarding guest information. </li><li> Maintain comprehensive knowledge of The Ned Doha's facilities, restaurants, experiences and services. </li><li> Identify appropriate opportunities to promote hotel facilities and experiences. </li><li> Ensure all Butler services consistently meet Forbes Five Star and LQA standards. </li><li> Maintain strong knowledge of Forbes and LQA requirements and ensure the team consistently applies them. </li><li> Conduct regular service inspections and identify opportunities for improvement. </li><li> Support Forbes and LQA assessments, internal inspections and quality audits. </li><li> Maintain accurate guest profiles, preferences, requests and service recovery information. <br><br></li></ul><strong>About You:<br><br></strong><ul><li> Minimum 3 years of luxury hospitality experience. </li><li> Minimum 2 years of Butler experience within the Middle East is mandatory. </li><li> Previous experience in a five star luxury hotel is mandatory. </li><li> Previous experience working with Forbes Five Star - LQA standards is mandatory. </li><li> Minimum 1 year of supervisory experience in a luxury hotel environment is preferred. </li><li> Strong knowledge of luxury Butler service and international guest expectations. </li><li> Strong understanding of Middle Eastern culture and guest preferences. </li><li> Proven ability to lead, coach and develop a multicultural team. </li><li> Excellent communication and interpersonal skills. </li><li> Exceptional attention to detail and strong organizational skills. </li><li> Strong problem solving and decision making abilities. <br><br></li></ul><strong>What’s In It for You?<br><br></strong><ul><li>Tax-free salary of QAR 48,000 per year</li><li>21 calendar days annual leave and 11 paid public holidays</li><li>Sick leave benefits as per Qatar Labour Law</li><li>Private Medical Insurance for self</li><li>End of Service benefits</li><li>Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch &amp; dinner)</li><li>Exclusive hotel and dining rates for you, your family, and friends</li><li>Outstanding learning, development, and career progression opportunities</li><li>Reward and recognition programmes</li><li>The opportunity to work in one of Doha’s most iconic lifestyle destinations<br><br></li></ul><strong>Our Culture<br><br></strong>At The Ned Doha, we go beyond celebrating diversity,we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive.<br><br><strong>Ready to lead something extraordinary? Apply today and join us as Front Office Supervisor!<br><br></strong>#TheNedDoha

<strong>Overview<br><br></strong>University of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master’s degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and Information Technology, Health Sciences, Continuing and Professional Education and more.<br><br>With more than 800 staff and over 8,000 students, UDST is the destination for top-notch applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences with incorporation of innovative technological interventions, to further enhance students’ skills and help develop talented graduates that can effectively contribute to a knowledge-based economy and make Qatar’s National Vision 2030 a reality.<br><br><strong>Responsibilities<br><br></strong>This position requires a proactive and organized individual who can provide administrative and office support to the overall team to facilitate day-to-day operations smoothly and efficiently.<br><br>The successful candidate will understand and adhere to the Values, Mission and Vision of UDST and provide administrative and secretarial support.<br><br>The successful candidate will serve as a primary point of direct administrative contact and liaison with other offices, individuals, external institutions and agencies on a range of issues; utilize knowledge and understanding of underlying operational issues to assist in administrative problem solving.<br><br>The successful candidate will provide support for associated activities that includes managing the schedule/calendar, making travel arrangements, screening and handling telephone communications, greeting and directing visitors and dealing with administrative problems/inquiries as appropriate.<br><br>The incumbent will organize and facilitate meetings, conferences, and special events as requested; schedule and coordinate date and time, venue, attendance, agenda and facilities, take minutes/notes and provide administrative support along with follow-up on matters arising from meetings.<br><br>The successful candidate will establish and maintain files/records; gather, enter, and/or update data to maintain records, files and database, as appropriate in addition to being responsible for the administration, security, confidentiality, and retention of office files.<br><br>The successful candidate will create, compose, and edit technical and/or administrative correspondence and documentation; prepare a variety of technical, statistical, financial and narrative report, letter, memo, and other written correspondence and screen/evaluate incoming and outgoing correspondence and prepare response as appropriate.<br><br>The incumbent will serve as front desk receptionist/admin assistant during meal breaks, rest periods, and at other times when needed.<br><br>The successful candidate will assist in the coordination, control, and completion of special projects; prepare presentations, assist other administrative assistants and perform assigned tasks specific to the respective Business Unit.<br><br>The successful candidate will serve as an integral component in staff, faculty and student activities as directed by the line manager.<br><br>The incumbent will enhance professional growth and development through participation in educational programs, current literature, in-service meetings and workshops.<br><br><strong>Qualifications<br><br></strong><strong> Education and Certifications: <br><br></strong>Diploma is required in Administration Management or related field is required<br><br><strong> Experience: <br><br></strong><strong>Minimum 3 Years Of Experience In Administrative Support Preferred.<br><br></strong><strong> Language: <br><br></strong>Fluency in written and spoken English language required<br><br>Fluency in written and spoken Arabic language required<br><br><strong> Other Required Skills: <br><br></strong>Highly organized and detail-oriented individual with analytical thinking and problem-solving skills. An expert in written/verbal correspondence along with excellent time management preferred. Adaptable, maintaining confidentiality and service excellence should be the strong attributes.

<p>Company Description Our Habitas is a global home for a global community of like-minded people seeking connection, inspiration and a better future together. Their experience is powered by music, wellness, art, adventure, food, learning and giving back. Through these pillars, they craft magical worlds of wonder in which strangers become friends and friends become family. This is what Our Habitas call luxury for the soul. Some experiences at Our Habitas have been so impactful that they have made them ritualistic, existing at each of their homes around the world in their own unique way. From the Welcome Ceremony to Family Dinner through to Storytelling and Sunday Sunset Sessions, Our Habitas seek to provide a new kind of hospitality where they bridge the gap between old-world luxury and experiential-first travel.</p><p>Job Description Job Summary We are seeking a dynamic, guest-focused, and experienced Duty Manager to oversee daily resort operations at Our Habitas Ras Abrouq , ensuring seamless guest experiences and smooth coordination across all departments in a remote luxury desert environment. Reporting to the General Manager, the Duty Manager acts as the key operational leader on shift, responsible for maintaining exceptional service standards, resolving guest issues, and ensuring all areas of the resort operate efficiently and in alignment with the Our Habitas philosophy. This role requires a hands-on hospitality professional who thrives in fast-paced luxury environments, demonstrates strong leadership and problem-solving abilities, and is passionate about delivering memorable, personalized guest experiences. The Duty Manager plays a vital role in ensuring operational excellence, safety, and consistency across all guest touchpoints.</p><p>Key Responsibilities</p><ul><li>Oversee day-to-day resort operations during assigned shifts, ensuring smooth coordination between all departments including Front Office, Housekeeping, Food &amp; Beverage, and Wellness.</li><li>Act as the primary point of contact for guest inquiries, requests, and service recovery, ensuring prompt and effective resolution.</li><li>Conduct regular property walkthroughs to ensure readiness, safety, cleanliness, and brand standards are consistently maintained.</li><li>Monitor guest arrivals, departures, and in-house guest experiences to ensure seamless service delivery.</li><li>Support Front Office operations, including check-in, check-out, VIP arrivals, and special guest requests when required.</li><li>Handle and resolve guest complaints professionally, ensuring a high level of guest satisfaction and recovery when needed.</li><li>Ensure compliance with health, safety, security, and operational standards across all resort areas.</li><li>Coordinate with department heads to ensure efficient communication and operational alignment throughout the resort.</li><li>Monitor daily operational challenges and proactively implement solutions to maintain service excellence.</li><li>Support emergency response procedures and ensure guest and staff safety at all times.</li><li>Maintain accurate shift reports and communicate key operational updates to management.</li><li>Foster a culture of teamwork, accountability, and exceptional guest service across all departments.</li><li>Assist in training and mentoring team members to uphold brand standards and service consistency.</li></ul><p>Who You Are</p><p>A confident, proactive, and guest-centric hospitality professional with strong leadership skills and a passion for luxury service excellence. You thrive in dynamic resort environments and excel at managing operations while maintaining a calm, solutions-focused approach. You are highly observant, detail-oriented, and capable of making quick, effective decisions in high-pressure situations. You understand the importance of personalized guest experiences and take pride in ensuring every moment of the guest journey reflects the spirit of Our Habitas. You are not just an operator you are the heartbeat of the resort during your shift, ensuring everything runs seamlessly while delivering genuine hospitality and care.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-5 years of experience in a Duty Manager, Front Office Manager, Assistant Front Office Manager, or similar operational leadership role in a luxury hotel or resort.</li><li>Strong understanding of front office operations, guest services, and hotel/resort procedures.</li><li>Excellent problem-solving, conflict resolution, and decision-making skills.</li><li>Strong leadership and communication skills with the ability to manage cross-functional teams.</li><li>Knowledge of property management systems (PMS) is an advantage.</li><li>Familiarity with health, safety, and security procedures in hospitality environments.</li><li>Ability to work in a remote luxury resort setting with flexible shifts.</li><li>Fluent in English, both written and spoken; additional languages are an advantage.</li><li>Strong organizational skills and attention to detail.</li><li>Passion for hospitality, guest experience, and operational excellence.</li></ul>

<strong>Company Description</strong> Artista Events is a creative event house where art, strategy, and technology come together to deliver distinctive experiences. With 12 years of experience in designing and producing events, the team focuses on crafting memorable moments rather than simply organizing occasions. Artista balances imaginative concepts with disciplined, professional execution comparable to a global firm. Technology is integrated into every project to ensure transparency, collaboration, and efficiency. This environment offers event professionals the opportunity to work on innovative, high-impact projects in a dynamic and creative setting.<br><strong>Role Description</strong> The Wedding Planner role at Artista Events is a full-time, on-site position based in Doha, Qatar. The Wedding Planner will manage the end-to-end planning and execution of weddings, including concept development, venue selection, vendor coordination, timelines, and day-of logistics. Daily responsibilities include meeting with clients to understand their vision and preferences, preparing detailed proposals and budgets, arranging décor, entertainment, catering, and technical requirements, and ensuring all elements align with client expectations and company standards. The role involves close collaboration with internal creative and production teams, external suppliers, and venues to deliver seamless events. The Wedding Planner will also handle client communication, resolve issues promptly, maintain high service standards, and support post-event follow-up and reporting.<br><strong>Qualifications<br></strong> <ul><li>Strong Planning and Event Planning skills, with the ability to manage multiple projects and deadlines.</li><li>Specialized Wedding Planning experience, including concept development, ceremony/reception coordination, and vendor management.</li><li>Budgeting skills with proven ability to create, track, and optimize wedding and event budgets.</li><li>Excellent Customer Service skills, focusing on client satisfaction, clear communication, and relationship management.</li><li>Experience in the events or hospitality industry, preferably within weddings or social events.</li><li>High level of organization, attention to detail, and problem-solving abilities under time pressure.</li><li>Strong interpersonal and negotiation skills, with the ability to work effectively with diverse clients and vendors.</li><li>Proficiency in basic office and event management software; familiarity with event planning tools is an advantage.</li><li>Fluency in English required; Arabic language skills are a plus.</li><li>Ability to work flexible hours, including evenings, weekends, and holidays, based on event schedules.</li></ul>

<strong>Job Location:<br><br></strong>Souq Waqif Boutique Hotel By Tivoli<br><br>Tivoli Hotels &amp; Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.<br><br>Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.<br><br>To provide professional spa and beauty treatments while delivering a high standard of personalized guest service, ensuring a relaxing, safe, and memorable spa experience.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Perform a variety of spa and beauty treatments, including massages, facials, body treatments, manicures, pedicures, and other beauty services as qualified.</li><li>Conduct guest consultations and recommend suitable treatments and products based on individual needs.</li><li>Maintain high standards of hygiene, sanitation, grooming, and treatment-room cleanliness.</li><li>Prepare treatment rooms and ensure all products, equipment, towels, and supplies are properly arranged.</li><li>Provide professional and attentive service while maintaining guest privacy and comfort.</li><li>Promote spa treatments, packages, memberships, and retail products appropriately.</li><li>Maintain accurate guest treatment records when required.</li><li>Follow all spa operating procedures, health and safety standards, and hotel policies.</li><li>Report maintenance concerns, product shortages, or equipment issues promptly.</li><li>Support spa reception and other team members during busy periods when required.</li><li>Participate in training and continuously develop knowledge of treatments, products, and wellness trends.<br><br></li></ul><strong>Qualifications &amp; Experience<br><br></strong><ul><li>Recognized certification or diploma in Massage Therapy, Beauty Therapy, Cosmetology, or a related field.</li><li>Previous experience as a Spa or Beauty Therapist, preferably within a luxury hotel or resort.</li><li>Knowledge of different massage techniques, facial treatments, and beauty services.</li><li>Good communication and interpersonal skills.</li><li>Professional appearance and strong guest-service orientation.</li><li>Ability to work flexible shifts, including weekends and public holidays.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<strong>Job Location:<br><br></strong>Souq Waqif Boutique Hotel By Tivoli<br><br>Tivoli Hotels &amp; Resorts is a collection of luxury hotels and resorts set in idyllic beaches and cosmopolitan locations, from iconic destinations in Europe to the Middle East, and from Brazil to Asia. We are timeless, dedicated, and distinctive — evoking a time when hotel stays were grand experiences and travel meant life slowed down for a while.<br><br>Founded in 1933, Tivoli’s long-standing heritage is built on extraordinary service, authentic local experiences, and a genuine dedication to the art of hospitality. If you share a passion for making every guest feel they have arrived somewhere truly special, Tivoli is where your story belongs.<br><br>To provide professional spa and beauty treatments while delivering a high standard of personalized guest service, ensuring a relaxing, safe, and memorable spa experience.<br><br><strong>Key Responsibilities<br><br></strong><ul><li>Perform a variety of spa and beauty treatments, including massages, facials, body treatments, manicures, pedicures, and other beauty services as qualified.</li><li>Conduct guest consultations and recommend suitable treatments and products based on individual needs.</li><li>Maintain high standards of hygiene, sanitation, grooming, and treatment-room cleanliness.</li><li>Prepare treatment rooms and ensure all products, equipment, towels, and supplies are properly arranged.</li><li>Provide professional and attentive service while maintaining guest privacy and comfort.</li><li>Promote spa treatments, packages, memberships, and retail products appropriately.</li><li>Maintain accurate guest treatment records when required.</li><li>Follow all spa operating procedures, health and safety standards, and hotel policies.</li><li>Report maintenance concerns, product shortages, or equipment issues promptly.</li><li>Support spa reception and other team members during busy periods when required.</li><li>Participate in training and continuously develop knowledge of treatments, products, and wellness trends.<br><br></li></ul><strong>Qualifications &amp; Experience<br><br></strong><ul><li>Recognized certification or diploma in Massage Therapy, Beauty Therapy, Cosmetology, or a related field.</li><li>Previous experience as a Spa or Beauty Therapist, preferably within a luxury hotel or resort.</li><li>Knowledge of different massage techniques, facial treatments, and beauty services.</li><li>Good communication and interpersonal skills.</li><li>Professional appearance and strong guest-service orientation.</li><li>Ability to work flexible shifts, including weekends and public holidays.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Additional Information<br><br>Job Number 26107260<br><br>Job Category Spa<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>The Membership Coordinator is responsible for supporting the Spa and Recreation team in managing membership sales, renewals, member relations, and administrative functions. This role ensures an exceptional luxury experience for members while promoting spa memberships, maintaining accurate records, and supporting revenue growth objectives in accordance with The Ritz-Carlton Gold Standards.<br><br>Membership Administration<br><br>Manage membership enrollment, renewals, upgrades, and cancellations. Maintain accurate membership records within company systems. Process membership applications, contracts, payments, and related documentation. Monitor membership expiration dates and proactively communicate renewal opportunities. Prepare membership reports and statistics for management review.<br><br>Member Relations<br><br>Serve as the primary point of contact for spa members. Build strong relationships with members and ensure exceptional guest satisfaction. Handle member inquiries, requests, and concerns professionally and promptly. Conduct facility tours and explain membership benefits and services. Support member engagement activities and special events.<br><br>Sales & Revenue Generation<br><br>Promote spa memberships and wellness programs to prospective guests. Follow up on sales leads and membership inquiries. Assist in achieving membership sales and retention targets. Identify opportunities to upsell membership packages and spa services. Collaborate with the Spa Management team on promotional campaigns.<br><br>Operational Support<br><br>Coordinate with Spa Reception, Recreation, Finance, and Sales teams. Ensure membership procedures comply with company policies and standards. Assist with scheduling member activities and wellness events. Maintain confidentiality of member information. Support daily spa operations when required.<br><br>Guest Experience<br><br>Deliver service aligned with The Ritz-Carlton Customer Engagement standards. Anticipate member needs and personalize interactions. Resolve service challenges effectively and escalate issues when necessary. Create memorable experiences that foster member loyalty and retention.<br><br>Candidate Profile Education & Experience<br><br>High school diploma or equivalent required. Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred. Minimum 1–2 years of experience in hospitality, luxury spa, fitness club, wellness center, or membership sales environment. Experience with Marriott systems is an advantage.<br><br>Skills & Competencies<br><br>Strong customer service and relationship-building skills. Excellent verbal and written communication skills in English. Sales-oriented mindset with strong negotiation skills. Proficiency in Microsoft Office applications. Strong organizational and administrative abilities. Ability to multitask in a fast-paced luxury hospitality environment. Professional appearance and demeanor. Knowledge of spa, wellness, fitness, and recreation operations preferred.<br><br>Marriott Core Competencies<br><br>Put People First Pursue Excellence Embrace Change Act with Integrity Serve Our World<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Title<br><br>AFCAP V: Qatar SWA Transient Aircraft Services Technician (Secret Clearance)<br><br>Belong, Connect, Grow, with KBR! <br><br>Program Summary<br><br>KBR, through the AFCAP V Program, assists the U. S. Air Force by offering Southwest Asia Transient Aircraft Services (SWA TAS). These services facilitate essential aircraft arrivals and departures services for United States and Coalition Forces. Alongside SWA Transient Aircraft Services, KBR delivers Engineering Support, NTV Leasing, LAMS, Power Production, BOS-I, and a range of quality-of-life solutions that help sustain base operations.<br><br>Job Summary<br><br>The Transient Aircraft Services (TAS) Technician is responsible for the execution of aircraft ground handling and servicing operations at an assigned installation. Reporting directly to the Supervisor, the TAS Technician performs aircraft arrival, marshaling, parking, servicing, turn-around, and departure tasks in support of mission requirements.<br><br>This position ensures all aircraft servicing activities are conducted safely, efficiently, and in full compliance with the Performance Work Statement (PWS), applicable Technical Orders, airfield safety standards, and U. S. Government/U. S. Air Force directives. The TAS Technician is accountable for maintaining operational readiness, adhering to strict safety protocols, and supporting continuous 24/7/365 flight line operations in a high-tempo, austere environment.<br><br>Roles And Responsibilities<br><br>Maintain a ZERO Harm workplace by strictly adhering to all flight line safety requirements, including FOD prevention, tool control, and proper use of PPE at all times. Perform aircraft marshaling, parking, and positioning in accordance with applicable Technical Orders and airfield procedures. Execute aircraft arrival and departure services, including chocking, grounding, and ensuring safe positioning on the flight line. Conduct aircraft servicing operations, including general ground handling tasks required to support aircraft turn-around and mission readiness. Assist in aircraft launch and recovery operations in coordination with Supervisors and Airfield Management. Perform operator-level inspections and servicing of assigned equipment, including vehicles and support equipment used in TAS operations. Maintain strict accountability of tools and equipment; ensure compliance with tool control programs at all times. Participate in FOD prevention activities, including routine flight line inspections and immediate removal of foreign objects. Follow all applicable Technical Orders, safety directives, and standard operating procedures during all aircraft servicing operations. Communicate effectively with Supervisors and team members to ensure safe and efficient execution of tasks. Identify and report safety hazards, equipment malfunctions, and operational issues to leadership immediately. Support documentation requirements, including aircraft servicing records, shift logs, and inspection checklists. Assist in maintaining cleanliness and organization of the flight line and work areas. Support training and qualification requirements to maintain mission readiness and compliance with certification standards. Perform duties in austere conditions, including extreme weather, while maintaining safety and operational discipline. Perform additional duties and tasks as assigned by the Supervisor or Site Manager. <br><br>Basic Qualifications<br><br>Must be a U. S. citizen  Ability to obtain/maintain a SECRET clearance Ability to maintain operational continuity across rotations and work within Government-led governance rhythms Minimum 3–5 years of experience in aviation operations, aircraft maintenance, or Transient Aircraft Services Hands-on experience working on a flight line or in aircraft ground operations <br><br>Basic Knowledge Of<br><br>Aircraft marshaling and ground handling procedures Flight line safety requirements Use of ground support equipment <br><br>Preferred Qualifications<br><br>Prior experience supporting U. S. Air Force TAS operations FAA Airframe & Powerplant (A&P) certification or equivalent military experience Familiarity with FOD programs, tool control, and flight line safety compliance Experience coordinating with MOC, Airfield Management, and aircraft maintenance teams. <br><br>KBR Benefits<br><br>KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.<br><br>R2128294

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The iconic&nbsp;<strong>Rixos Gulf Hotel Doha</strong>&nbsp;offers a distinctive luxury lifestyle, combining warm Rixos hospitality with exceptional service, world-class amenities, vibrant entertainment, and innovative all-inclusive Food &amp; Beverage concepts. With&nbsp;<strong>378 beautifully appointed guest rooms</strong>, premium bedding, and an elegant atmosphere, the hotel delivers an unforgettable experience for every guest.</p><br><p>We are looking for a&nbsp;<strong>dynamic and motivated Guest Relations Agent (Arabic speaker)</strong>&nbsp;to join our vibrant team.</p><br><br>Job Description<br><br><p>&nbsp;Under the guidance and supervision of the Guest Relations Supervisor and /or the Guest Relations Manager and within the limits of the established Rixos Hotels policies and procedure, Guest Relations Agent’s responsibilities are to provide efficient, personalized, courteous and punctual service which brings in the Turkish culture and hospitality to the lively capital of Qatar, Doha. To work with a team spirit and to ensure that each guest&nbsp; feel welcome from the moment they arrive and leaves the property fully satisfied with the wish to return back. Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products; thereby providing the highest level of comfort and hospitality to guests so as to maximize organizational profitability and guest satisfaction in an atmosphere of teamwork and high employee morale.</p><br><br>Qualifications<br><br><ul><li><p>Education: High school diploma or bachelor’s degree, preferably in Hospitality, Tourism, Hotel Management, or a related field.</p><br></li><li><p>Language skills: <strong>Fluent Arabic </strong>and English; additional languages are an advantage.</p><br></li><li><p>Customer service: Strong guest-service and interpersonal skills, with a professional and welcoming attitude.</p><br></li><li><p>Communication: Excellent verbal and written communication, including the ability to handle complaints diplomatically.</p><br></li><li><p>Experience: Previous experience in hotel guest relations, front office, reception, concierge, customer service, or luxury hospitality is preferred.</p><br></li><li><p>Cultural awareness: Ability to understand and respond appropriately to guests from different cultural backgrounds, particularly Arabic-speaking guests.</p><br></li><li><p>Problem-solving: Ability to resolve guest concerns quickly while maintaining a positive guest experience.</p><br></li><li><p>Professional presentation: Well-groomed, confident, courteous, and comfortable interacting with VIP guests.</p><br></li><li><p>Computer skills: Familiarity with hotel systems, email, Microsoft Office, and reservation/CRM systems.</p><br></li><li><p>Flexibility: Willingness to work shifts, weekends, holidays, and during busy periods.</p><br></li></ul><br>Additional Information<br><br><ul><li>Customer-focused with exceptional service orientation.</li><li>Team player with a proactive and results-driven attitude.</li><li>Personal qualities: Patient, attentive to detail, proactive, organized, discreet, and able to work under pressure.</li></ul> </div>

<strong>Company Description<br><br></strong>The iconic <strong>Rixos Gulf Hotel Doha</strong> offers a distinctive luxury lifestyle, combining warm Rixos hospitality with exceptional service, world-class amenities, vibrant entertainment, and innovative all-inclusive Food &amp; Beverage concepts. With <strong>378 beautifully appointed guest rooms</strong>, premium bedding, and an elegant atmosphere, the hotel delivers an unforgettable experience for every guest.<br><br>We are looking for a <strong>dynamic and motivated Guest Relations Agent (Arabic speaker)</strong> to join our vibrant team.<br><br><strong>Job Description<br><br></strong>Under the guidance and supervision of the Guest Relations Supervisor and /or the Guest Relations Manager and within the limits of the established Rixos Hotels policies and procedure, Guest Relations Agent’s responsibilities are to provide efficient, personalized, courteous and punctual service which brings in the Turkish culture and hospitality to the lively capital of Qatar, Doha. To work with a team spirit and to ensure that each guest feel welcome from the moment they arrive and leaves the property fully satisfied with the wish to return back. Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products; thereby providing the highest level of comfort and hospitality to guests so as to maximize organizational profitability and guest satisfaction in an atmosphere of teamwork and high employee morale.<br><br><strong>Qualifications<br><br></strong><ul><li>Education: High school diploma or bachelor’s degree, preferably in Hospitality, Tourism, Hotel Management, or a related field. </li><li>Language skills: Fluent Arabic and English; additional languages are an advantage. </li><li>Customer service: Strong guest-service and interpersonal skills, with a professional and welcoming attitude. </li><li>Communication: Excellent verbal and written communication, including the ability to handle complaints diplomatically. </li><li>Experience: Previous experience in hotel guest relations, front office, reception, concierge, customer service, or luxury hospitality is preferred. </li><li>Cultural awareness: Ability to understand and respond appropriately to guests from different cultural backgrounds, particularly Arabic-speaking guests. </li><li>Problem-solving: Ability to resolve guest concerns quickly while maintaining a positive guest experience. </li><li>Professional presentation: Well-groomed, confident, courteous, and comfortable interacting with VIP guests. </li><li>Computer skills: Familiarity with hotel systems, email, Microsoft Office, and reservation/CRM systems. </li><li>Flexibility: Willingness to work shifts, weekends, holidays, and during busy periods. <br><br></li></ul>Additional Information<br><br><ul><li>Customer-focused with exceptional service orientation. </li><li>Team player with a proactive and results-driven attitude. </li><li>Personal qualities: Patient, attentive to detail, proactive, organized, discreet, and able to work under pressure.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>The iconic&nbsp;<strong>Rixos Gulf Hotel Doha</strong>&nbsp;offers a distinctive luxury lifestyle, combining warm Rixos hospitality with exceptional service, world-class amenities, vibrant entertainment, and innovative all-inclusive Food &amp; Beverage concepts. With&nbsp;<strong>378 beautifully appointed guest rooms</strong>, premium bedding, and an elegant atmosphere, the hotel delivers an unforgettable experience for every guest.</p><br><p>We are looking for a&nbsp;<strong>dynamic and motivated Guest Relations Agent (Arabic speaker)</strong>&nbsp;to join our vibrant team.</p><br><br>Job Description<br><br><p>&nbsp;Under the guidance and supervision of the Guest Relations Supervisor and /or the Guest Relations Manager and within the limits of the established Rixos Hotels policies and procedure, Guest Relations Agent’s responsibilities are to provide efficient, personalized, courteous and punctual service which brings in the Turkish culture and hospitality to the lively capital of Qatar, Doha. To work with a team spirit and to ensure that each guest&nbsp; feel welcome from the moment they arrive and leaves the property fully satisfied with the wish to return back. Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products; thereby providing the highest level of comfort and hospitality to guests so as to maximize organizational profitability and guest satisfaction in an atmosphere of teamwork and high employee morale.</p><br><br>Qualifications<br><br><ul><li><p>Education: High school diploma or bachelor’s degree, preferably in Hospitality, Tourism, Hotel Management, or a related field.</p><br></li><li><p>Language skills: <strong>Fluent Arabic </strong>and English; additional languages are an advantage.</p><br></li><li><p>Customer service: Strong guest-service and interpersonal skills, with a professional and welcoming attitude.</p><br></li><li><p>Communication: Excellent verbal and written communication, including the ability to handle complaints diplomatically.</p><br></li><li><p>Experience: Previous experience in hotel guest relations, front office, reception, concierge, customer service, or luxury hospitality is preferred.</p><br></li><li><p>Cultural awareness: Ability to understand and respond appropriately to guests from different cultural backgrounds, particularly Arabic-speaking guests.</p><br></li><li><p>Problem-solving: Ability to resolve guest concerns quickly while maintaining a positive guest experience.</p><br></li><li><p>Professional presentation: Well-groomed, confident, courteous, and comfortable interacting with VIP guests.</p><br></li><li><p>Computer skills: Familiarity with hotel systems, email, Microsoft Office, and reservation/CRM systems.</p><br></li><li><p>Flexibility: Willingness to work shifts, weekends, holidays, and during busy periods.</p><br></li></ul><br>Additional Information<br><br><ul><li>Customer-focused with exceptional service orientation.</li><li>Team player with a proactive and results-driven attitude.</li><li>Personal qualities: Patient, attentive to detail, proactive, organized, discreet, and able to work under pressure.</li></ul> </div>

<strong>Company Description<br><br></strong>The iconic <strong>Rixos Gulf Hotel Doha</strong> offers a distinctive luxury lifestyle, combining warm Rixos hospitality with exceptional service, world-class amenities, vibrant entertainment, and innovative all-inclusive Food &amp; Beverage concepts. With <strong>378 beautifully appointed guest rooms</strong>, premium bedding, and an elegant atmosphere, the hotel delivers an unforgettable experience for every guest.<br><br>We are looking for a <strong>dynamic and motivated Guest Relations Agent (Arabic speaker)</strong> to join our vibrant team.<br><br><strong>Job Description<br><br></strong>Under the guidance and supervision of the Guest Relations Supervisor and /or the Guest Relations Manager and within the limits of the established Rixos Hotels policies and procedure, Guest Relations Agent’s responsibilities are to provide efficient, personalized, courteous and punctual service which brings in the Turkish culture and hospitality to the lively capital of Qatar, Doha. To work with a team spirit and to ensure that each guest feel welcome from the moment they arrive and leaves the property fully satisfied with the wish to return back. Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products; thereby providing the highest level of comfort and hospitality to guests so as to maximize organizational profitability and guest satisfaction in an atmosphere of teamwork and high employee morale.<br><br><strong>Qualifications<br><br></strong><ul><li>Education: High school diploma or bachelor’s degree, preferably in Hospitality, Tourism, Hotel Management, or a related field.</li><li>Language skills: Fluent Arabic and English; additional languages are an advantage.</li><li>Customer service: Strong guest-service and interpersonal skills, with a professional and welcoming attitude.</li><li>Communication: Excellent verbal and written communication, including the ability to handle complaints diplomatically.</li><li>Experience: Previous experience in hotel guest relations, front office, reception, concierge, customer service, or luxury hospitality is preferred.</li><li>Cultural awareness: Ability to understand and respond appropriately to guests from different cultural backgrounds, particularly Arabic-speaking guests.</li><li>Problem-solving: Ability to resolve guest concerns quickly while maintaining a positive guest experience.</li><li>Professional presentation: Well-groomed, confident, courteous, and comfortable interacting with VIP guests.</li><li>Computer skills: Familiarity with hotel systems, email, Microsoft Office, and reservation/CRM systems.</li><li>Flexibility: Willingness to work shifts, weekends, holidays, and during busy periods.<br><br></li></ul><strong>Additional Information<br><br></strong><ul><li>Customer-focused with exceptional service orientation.</li><li>Team player with a proactive and results-driven attitude.</li><li>Personal qualities: Patient, attentive to detail, proactive, organized, discreet, and able to work under pressure.</li></ul>

<strong>Company Description<br><br></strong>The iconic <strong>Rixos Gulf Hotel Doha</strong> offers a distinctive luxury lifestyle, combining warm Rixos hospitality with exceptional service, world-class amenities, vibrant entertainment, and innovative all-inclusive Food &amp; Beverage concepts. With <strong>378 beautifully appointed guest rooms</strong>, premium bedding, and an elegant atmosphere, the hotel delivers an unforgettable experience for every guest.<br><br>We are looking for a <strong>dynamic and motivated Guest Relations Agent (Arabic speaker)</strong> to join our vibrant team.<br><br><strong>Job Description<br><br></strong>Under the guidance and supervision of the Guest Relations Supervisor and /or the Guest Relations Manager and within the limits of the established Rixos Hotels policies and procedure, Guest Relations Agent’s responsibilities are to provide efficient, personalized, courteous and punctual service which brings in the Turkish culture and hospitality to the lively capital of Qatar, Doha. To work with a team spirit and to ensure that each guest feel welcome from the moment they arrive and leaves the property fully satisfied with the wish to return back. Maintains the overall efficiency of set standards while creating rich lifestyle experiences, infusing Turkish culture and warm hospitality through our luxurious services and products; thereby providing the highest level of comfort and hospitality to guests so as to maximize organizational profitability and guest satisfaction in an atmosphere of teamwork and high employee morale.<br><br><strong>Qualifications<br><br></strong><ul><li>Education: High school diploma or bachelor’s degree, preferably in Hospitality, Tourism, Hotel Management, or a related field. </li><li>Language skills: Fluent Arabic and English; additional languages are an advantage. </li><li>Customer service: Strong guest-service and interpersonal skills, with a professional and welcoming attitude. </li><li>Communication: Excellent verbal and written communication, including the ability to handle complaints diplomatically. </li><li>Experience: Previous experience in hotel guest relations, front office, reception, concierge, customer service, or luxury hospitality is preferred. </li><li>Cultural awareness: Ability to understand and respond appropriately to guests from different cultural backgrounds, particularly Arabic-speaking guests. </li><li>Problem-solving: Ability to resolve guest concerns quickly while maintaining a positive guest experience. </li><li>Professional presentation: Well-groomed, confident, courteous, and comfortable interacting with VIP guests. </li><li>Computer skills: Familiarity with hotel systems, email, Microsoft Office, and reservation/CRM systems. </li><li>Flexibility: Willingness to work shifts, weekends, holidays, and during busy periods. <br><br></li></ul>Additional Information<br><br><ul><li>Customer-focused with exceptional service orientation. </li><li>Team player with a proactive and results-driven attitude. </li><li>Personal qualities: Patient, attentive to detail, proactive, organized, discreet, and able to work under pressure.</li></ul>

<strong>Company Description<br><br></strong>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Telephone Operator and build your career with us.<br><br><strong>Job Description<br><br></strong><ul><li>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. </li><li>Receive each guest call in a professional and friendly manner. </li><li>Achieve Quality Audit result of 95% and above through consistent documented trainings. </li><li>Achieve the highest Guest Satisfaction measured by TRUST YOU platform. </li><li>Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. </li><li>Check Hotel situation, occupancy, functions, groups, VIPs. </li><li>Show fullest cooperation and respect within the team and other departments</li><li>Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. </li><li>Builds mutual trust, respect, and cooperation among team members. </li><li>Maintain effective communication with all related department to ensure smooth service delivery. </li><li>Handle every query in a polite and courteous manner and exceed guest expectations. </li><li>Ensure guests are greeted by name upon calling as per Rixos Standards. </li><li>Maintain an up-to-date knowledge of the hotel and local services. </li><li>Telephone lists are continually updated. </li><li>Complete management's long distance call vouchers and record them on the traffic sheet. </li><li>Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. </li><li>Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls <br><br></li></ul>Qualifications<br><br><ul><li>2–5 years of experience </li><li>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. </li><li>Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position. <br><br></li></ul>Additional Information<br><br><ul><li>Be aware at all times of the management schedules and contact details. </li><li>Monitor the long distance call logs, faxes and messages. </li><li>Co-ordinate communication within the hotel in the event of emergency. </li><li>Attend training classes as per schedule</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Be aware of the daily activities and has product knowledge of all the hotel facilities</li></ul>

<p>Who are we? We are the market leader in commercial real estate services and investments, offering our clients across Africa and the Middle East an integrated range of high-quality real estate services, including facilities management, advisory and transaction services, and project management. We primarily support corporate clients who procure services on a contractual basis throughout the Middle East and Africa, and even globally, depending on their portfolio. Why choose us? Imagine more than just the future of work with CBRE Excellerate, you can help shape it. Within our leading international group, you will discover a culture that encourages entrepreneurship, where your outstanding work is not only valued but also celebrated. Collaborate with talented people, benefit from exceptional resources, and thrive both professionally and personally throughout your career journey. About the Role The Facilities Coordinator serves as the central point of contact for the office, ensuring smooth day-to-day operations, excellent reception service, and efficient facilities coordination. This role blends administrative excellence with workplace support, vendor coordination, office administration, finance, health and safety activities, and ad-hoc requests to ensure a fun, safe environment. Acting as an ambassador of a one-team approach, the incumbent collaborates with colleagues to inspire customer moments of delight and pursue amazing outcomes each day within a fast-paced tech environment. Key Responsibilities Front Desk &amp; Guest Management: Provide a high-class service and customer/visitor experience, ensuring every interaction is professional and pleasant. Responsible for FM standards and delivery of the IFM services contract through KPIs and SLAs. Coordinate client performance reviews against agreed outputs on a monthly basis. Accountable for the financial performance of site service delivery. Ensure that essential site soft and hard services PPM and remedial works are completed. Ensure that critical systems (UPS, FM200, Fire Alarm, Emergency Lighting, M&amp;E, HVAC) and non-critical systems and equipment are properly maintained. Manage suppliers and service providers supporting site operations. Assist in raising and managing purchase orders, work orders, e-logbooks, harbour calls, and related processes.</p><p><strong>Desired Candidate Profile</strong></p><p>A minimum of 5-7 years experience in Customer Service, Hospitality, Facilities Management, or a supervisory role within a related service environment. Strong written and verbal communication skills. Experience in contract management and performance measurement. PC literate, including proficiency in Microsoft systems, with experience in PPM and FM software systems such as CAFM. Excellent commercial understanding, including P&amp;L and budget responsibility.</p>

<strong>About Us<br><br></strong>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Towering over the city center, our luxury Doha hotel is one of the tallest in Qatar. You’ll find us in the exclusive West Bay area, close to the city’s Doha Exhibition and Convention Centre, government offices, and corporate headquarters. Our spacious rooms and suites have panoramic city and sea views, while award-winning restaurants, state-of-the-art meeting venues, easy access to local highlights, health, and fitness club, and a rooftop pool, and ensure a memorable stay.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br><strong>What’s the job?<br><br></strong>As <strong>Spa Therapist / Receptionist</strong>, you are responsible to provide a full range of Massage and Beauty Therapy, treatments making sure a high standard is maintained throughout each treatment and perform retail sales to all members and guest. <strong>Promote the desired work culture by living the 5 winning ways value – </strong><em><strong>Do the Right thing, Show we care, Aim Higher, Celebrate Difference, Work better together. <br><br></strong></em>Your day-to-day<br><br><ul><li>Performing different types of massages, beauty treatments, and wellness therapies </li><li>Maintaining detailed records of massages, treatments, and therapies performed on each spa guest </li><li>Communicating with guests during massages to adjust massage techniques as required</li><li>Resolving guest complaints and reporting any accidents to the supervisor </li><li>Cleaning and sanitizing work areas, changing treatment room sheets and sterilizing all instruments and equipment before each use </li><li>Explaining massages, treatments, and therapist to guest and providing suitable recommendations as needed </li><li>Ensuring that the spa is adequately stocked with spa supplies and reporting shortages to the supervisor </li><li>Enquiring about guests' medical conditions and allergies before providing spa services </li><li>Suggest and promote retail products or additional services<br><br></li></ul><strong>What We Need From You :<br><br></strong>Ideally, you'll have some or all of the following competencies and experience we're looking for :<br><br><ul><li>Similar experience in a luxury hotel</li><li>Experience in effective learning and development methods</li><li>Ability to work in a fast-paced and diverse work environment</li><li>Strong interpersonal skills and excellent command of written and spoken English</li><li>Additional language is an added advantage</li><li>Strong organizational skills</li><li>Result-oriented and self-motivated along with a positive attitude<br><br></li></ul><strong>What We Offer :<br><br></strong>We’ll reward all your hard work with a competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

<p>You ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha: Rosewood Doha is a landmark destination inspired by Qatar s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar s first members-only social wellness club, complemented by Rosewood s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels &amp; Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us.</p><p><b>Your Role:</b></p><p>Quality: Ensure all hotel areas and team meet Rosewood s service standards. Drive and lead Initiatives for increasing awareness of Rosewood s service standards across the Front of House to ensure quality service &amp; products remain at the forefront. Ensure departmental action plans are implemented and reviewed following quality service audit results. Review the daily activities of all areas directly responsible for. Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action. Maintain a lobby &amp; front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas. Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest. Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times. Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards. Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification &amp; guest satisfaction. Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners. Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded. Effectively maximizes inventory levels during high occupancy/sold out nights. Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly. Schedule and supervise associate to ensure adequate coverage during peak hours and special events.</p><p>Financial: Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources. To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels &amp; Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food &amp; Beverage facilities, etc.) Manages and sets targets for the Hotel s Front Office Upselling Program. Conducts comprehensive monthly departmental meetings to include review of Profit and Loss s (as maybe needed), core programs, customer issues, strategic development, future activities, etc. Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions. Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained. Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.</p><p>Leading: Actively drives productivity initiatives, without negatively impacting customer service levels. Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates. Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group. Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential. To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.&nbsp;</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a <b>motivated, customer-focused, and target-driven Sales Executive</b> to join our team in Doha. The ideal candidate will be responsible for achieving membership sales targets, generating new business, building strong customer relationships, and delivering an excellent customer experience.</p><p>Key Responsibilities</p><ul><li>Achieve and exceed monthly sales targets and KPIs.</li><li>Generate and follow up on leads through calls, referrals, walk-ins, social media, and other channels.</li><li>Develop new business opportunities and increase membership sales.</li><li>Welcome prospective customers and provide information about memberships, programs, services, and facilities.</li><li>Conduct professional facility tours and sales presentations.</li><li>Explain membership packages, promotions, payment options, and additional services.</li><li>Build strong relationships with prospective and existing members through regular follow-ups.</li><li>Handle customer inquiries via phone, email, social media, and in person.</li><li>Identify customer needs, overcome objections, and recommend suitable membership options.</li><li>Conduct new-member welcome calls and renewal or expiry follow-ups.</li><li>Maintain accurate customer and sales records using CRM and internal systems.</li><li>Prepare daily, weekly, and monthly sales reports.</li><li>Complete membership documentation and coordinate membership card issuance.</li><li>Support marketing campaigns, promotions, events, and lead-generation activities.</li><li>Handle customer concerns and complaints professionally and effectively.</li><li>Maintain an organized and professional sales and reception area.</li><li>Collaborate with other departments to achieve sales and customer satisfaction goals.</li><li>Follow company policies, SOPs, health and safety standards, and quality requirements.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Sales and business development</li><li>Membership sales and lead generation</li><li>Customer service and relationship management</li><li>Excellent communication and interpersonal skills</li><li><b>Fluent Arabic and English</b></li><li>Negotiation and closing techniques</li><li>Objection handling and problem-solving</li><li>Lead follow-up and customer retention</li><li>Target and KPI achievement</li><li>CRM and sales management systems</li><li>Microsoft Office proficiency</li><li>Strong organizational and time-management skills</li><li>Excellent reporting and administrative skills</li><li>Ability to multitask and work under pressure</li><li>Teamwork and collaboration</li><li>Professional appearance and confident communication</li><li>Positive, energetic, and customer-focused attitude</li><li>Previous experience in fitness, wellness, hospitality, sports, or a target-driven environment is an advantage</li><li>Bachelor's degree in Business, Marketing, or a related field is preferred</li></ul></div>