Product specialist Jobs in Qatar
619 Jobs Found
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<p><strong>Location:</strong> Qatar</p><br><br><p><strong>Employment Type:</strong> Full Time</p><br><br>About the Opportunity<p>A leading financial institution is seeking an experienced Risk & Governance Specialist to support the continued development of its enterprise risk framework. The successful candidate will work closely with business stakeholders to strengthen risk management practices, governance processes and regulatory compliance across the organisation.</p><br><br>Key Responsibilities<ul><li>Support the implementation of enterprise and operational risk frameworks.</li><li>Facilitate Risk and Control Self Assessments (RCSAs).</li><li>Monitor operational risk events and maintain risk registers.</li><li>Prepare risk reports for senior management and governance committees.</li><li>Assist with business continuity and resilience initiatives.</li><li>Monitor regulatory requirements and recommend improvements.</li><li>Develop and review policies, procedures and control documentation.</li><li>Work with business units to identify and mitigate operational risks.</li><li>Promote a strong risk culture across the organisation.</li></ul>Requirements<ul><li>Bachelor's Degree in Business, Finance, Risk Management or similar.</li><li>5+ years' experience within Operational or Enterprise Risk.</li><li>Experience with governance, controls and risk reporting.</li><li>Knowledge of RCSA methodology.</li><li>Strong analytical and communication skills.</li><li>Banking or financial services experience preferred.</li></ul>
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<br><p><strong>Role Overview:</strong><br>Drive advanced analytics, predictive modeling, and machine learning initiatives to support business and operational decisions.</p><br><br><br><p><strong>Key Responsibilities:</strong></p><br><br><ul><li>Develop predictive and statistical models</li><li>Identify trends, anomalies, and optimization opportunities</li><li>Translate data insights into actionable strategies</li><li>Support deployment of analytics solutions</li></ul><br><p><strong>Requirements:</strong></p><br><br><ul><li>Master's or PhD in Data Science, AI, or related field</li><li>10-13+ years in advanced analytics</li><li>Strong programming (Python, AI/ML frameworks)</li></ul>
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Job Description<br><br>Job Purpose:<br><br>Responsible for defining, developing, and managing the Integrated Command & Control Center (ICCC) product portfolio, ensuring solutions deliver operational value for city operations, public safety, and smart city services. The role bridges business stakeholders, operators, and technical teams to ensure ICCC capabilities evolve in line with operational needs, technology advancements, and strategic priorities.<br><br>Qualifications & Experience<br><br>Bachelor’s in engineering, IT, Computer Science, or related field. MBA or Product Management certification is a plus.8-12+ years in product management or digital solution roles Experience in smart city, public safety, security, or operations platforms Certifications: Agile/Scrum (CSM, SAFe), Product Management certifications (advantage)<br><br>Skills & Abilities<br><br>Product management and roadmap planning Smart city and ICCC solution understanding Stakeholder and vendor management Business case and value realization Performance tracking and reporting<br><br>Tools<br><br>Product & Delivery: Jira, Azure Dev Ops, Confluence Analytics & Reporting: Power BI / Tableau, Advanced Excel Documentation & Collaboration: Share Point, Microsoft Teams Ideation & Workshops<br><br>Requirements<br><br>Integrated Command & Control Center (ICCC) & Digital Twin (DT) Product Manager
Job Title: Product Manager, OTT and Streaming Location: Doha, Qatar Working Pattern: Full-time, on-site Employment Type: Permanent Industry: Media, Entertainment and Streaming Contact: James. Howe@forsythbarnes.com <br>About the Opportunity Forsyth Barnes is partnering with a leading international media organisation to appoint a Product Manager for one of the Gulf region’s premier OTT and streaming platforms. The organisation operates at the intersection of sport, entertainment, technology and audience insight, delivering premium content experiences across mobile, web and connected devices. This is an opportunity to join an established product team in Doha and help shape how audiences across the region discover, watch and engage with live sport and entertainment content. The successful candidate will take ownership of key areas of the digital product experience, with an initial focus likely to include video consumption, content discovery, navigation and front-end customer journeys.<br>The Role The Product Manager will work within a cross-functional product squad, partnering closely with design, engineering, analytics, commercial and content teams. You will be responsible for identifying customer needs, translating insight into product opportunities and guiding ideas from initial discovery through prototyping, testing, prioritisation and delivery. This is a hands-on product role. The organisation is looking for someone who can combine analytical thinking with genuine product judgement, creativity and an understanding of what makes a strong streaming experience. You should be equally comfortable reviewing performance data, speaking with engineers, testing a prototype and presenting a clear product recommendation to senior stakeholders.<br>Key Responsibilities Own and develop product initiatives across the OTT platform, with a particular focus on video experience, content discovery, navigation and customer engagement. Translate customer behaviour, user feedback, commercial objectives and market insight into clear product priorities and roadmaps. Create product requirements, user stories, acceptance criteria, customer journeys and supporting documentation. Lead product discovery activities, including customer research, competitor analysis, rapid prototyping, usability testing and concept validation. Work closely with UX and UI designers to improve front-end usability, journey sequencing, information architecture and overall product consistency. Partner with engineering teams to assess feasibility, understand technical dependencies and support the delivery of reliable, scalable product solutions. Use data and analytics to evaluate customer behaviour, identify friction points and measure the impact of product changes. Develop a strong understanding of regional streaming audiences, including how customers discover and consume live sport, highlights, films, series and children’s content. Benchmark the platform against leading global and regional OTT services, identifying best practices across video delivery, search, recommendations, personalisation, pricing, packaging and content presentation. Monitor competitor developments and changes across the OTT market to identify emerging opportunities and potential risks. Support product delivery across i OS, Android, web, connected television and cloud-based platforms. Collaborate with commercial, marketing, customer service, content and operational teams to ensure product decisions support wider business objectives. Improve product processes, documentation and delivery practices to help the team move from idea to customer value more efficiently. Present product recommendations, performance updates and roadmap decisions to senior stakeholders. Explore how AI-enabled tools can improve product discovery, competitive intelligence, prototyping, analysis and day-to-day product workflows.<br>Experience Required Approximately 3 to 5 years of experience in digital product management, product ownership or a closely related role. Experience working within OTT, streaming, digital media, sports technology, entertainment, consumer technology or another high-traffic digital platform would be strongly preferred. Strong understanding of the full product lifecycle, including discovery, prioritisation, roadmapping, prototyping, delivery and post-launch optimisation. Demonstrable experience translating customer insight and performance data into improved digital experiences. Experience working closely with UX, design, engineering and analytics teams. Strong understanding of front-end customer journeys, usability, navigation and information architecture. Experience delivering products across mobile applications and web platforms. A practical understanding of how modern digital products are built, including the development lifecycle for i OS, Android, web and cloud-based applications. Experience creating or testing prototypes using modern product and design tools. Comfortable interpreting customer data, product analytics, conversion metrics and engagement trends. Strong stakeholder management, communication and presentation skills. Experience working within an agile or fast-moving product environment.<br>The Ideal Candidate The successful candidate will be a commercially aware and customer-focused product professional who is comfortable operating as a hands-on individual contributor within a wider product squad. You will bring a balance of analytical capability and creative product thinking. Data will inform your decisions, but you will also have the judgement and confidence to turn that data into engaging customer experiences. You should have genuine curiosity about digital products and be able to discuss the platforms and experiences you admire, what you believe they do well and where they could be improved. The ideal candidate will:Have strong product instincts and a clear point of view on customer experience. Be comfortable moving quickly from an initial idea to a testable prototype. Take ownership and work with a strong bias towards action. Be confident challenging assumptions and presenting evidence-based recommendations. Understand enough about technology to work credibly with engineers and identify unrealistic estimates, risks or dependencies. Be genuinely interested in sport, media, entertainment or streaming. Understand fundamental sports concepts such as fixtures, results, standings, live events and highlights. Be curious about changing customer behaviours and emerging OTT trends. Be comfortable experimenting with AI tools to improve productivity, research and product decision-making. Thrive in a collaborative, ambitious and fast-evolving environment.<br>What Success Looks Like Success in this role will be demonstrated through:Improved video consumption and customer engagement. More intuitive navigation and content discovery journeys. Stronger conversion, retention and repeat usage across the platform. Faster and more effective product discovery and validation. Clear, evidence-based product prioritisation. Reliable delivery of customer-focused improvements. Strong collaboration between product, design, engineering, data and commercial teams. A deeper understanding of regional audience behaviour and streaming preferences.<br>Why Join? This is an opportunity to contribute to one of the region’s most distinctive streaming propositions, combining premium live sport with entertainment and family content. You will join a modernising product organisation with the opportunity to influence meaningful customer experiences across a large and diverse regional audience. The position offers:A market-competitive salary and benefits package. Performance-related incentives. Comprehensive medical coverage. Visa and relocation support where applicable. End-of-service benefits in line with local employment regulations. Structured onboarding and ongoing professional development. Access to leading OTT technology and premium sports and entertainment content. The opportunity to work alongside experienced professionals across product, technology, media and commercial functions. A collaborative, energetic and innovation-focused working environment in Doha.<br><br>Additional Information This is a full-time, office-based position in Doha. Candidates relocating from outside Qatar must be comfortable working on-site and becoming part of the local product and media organisation. The role sits within a rapidly evolving media and technology ecosystem and offers the successful candidate a meaningful opportunity to influence how audiences across the Gulf region experience sport and entertainment online.
THE WORK: Explore new horizons and embrace opportunities to build knowledge and support the team. You will participate in problem solving discussions that will shape innovative approaches. This role invites you to engage deeply with Product Innovation Strategy, fostering creativity and forward-thinking. Join us in this exciting journey and make a meaningful impact.<br><br>Define product strategies with a focus on market expansion opportunities.<br><br>Deliver products tailored for client engagements ensuring high standards.<br><br>Serve as a content expert supporting the product lifecycle and commercialization.<br><br>Contribute to defining deal economics and commercial models.<br><br>Enable product adoption through the development of learning programs.<br><br>Develop clean, standards-based code emphasizing end-user experience.<br><br>Design high-quality software solutions that meet client needs.<br><br>HERE'S WHAT YOU WILL NEED:<br><br>Master proficiency in Product Innovation Strategy.<br><br>Expert proficiency in Software Product Management.<br><br>It is advantageous to have prior experience in relevant related skills.<br><br>Bachelor's Degree in relevant field of studies.<br><br>BONUS POINTS IF YOU HAVE:<br><br>Advanced analytical thinking<br><br>Intermediate strategic planning<br><br>Advanced communication skills<br><br>Intermediate creative problem solving<br><br>Beginner user experience design
Do you thrive in the ambiguity and possibility of early stage product design? We're looking for a bilingual Product Designer to help build intuitive, AI-driven experiences for government and enterprise clients across the Middle East.<br><br>At Scale AI, we're building the future of AI through high-quality data and world-class design. Our products power critical decisions for businesses and governments worldwide.<br><br>You will:<br><br>Lead 0-1 Design: Own the entire design process — from raw concept to final implementation — working directly with PMs and engineers to ship impactful products quickly Develop Concepts: Extract key insights from PM and client feedback and translate them into compelling concepts Manage Expectations: Respond effectively to multiple stakeholders and align them around a clear design direction Communicate and Prototype Visually: Deliver polished verbal communication and visual storytelling using AI tools like Cursor and Claude Design to bring concepts to life Design with Data: Make design decisions informed by research, data, and user insights<br><br>You're a great fit if you:<br><br>Are fluent in Arabic and English (a hard requirement for this role) Excel at navigating ambiguity in early stage products Have a mix of startup and established company experience; at least one role at a well-respected company with a strong product development culture Have experience in B2B products for government or enterprise clients Want your work to shape the role of AI in modern business applications Have prior work experience in the GCC (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, UAE) Are based in the GCC or open to relocating Have hands-on experience with AI-powered design platforms such as Cursor and Claude Have a degree in HCI, Computer Science, or Graphic Design Have a strong portfolio demonstrating polish, professional presentation, and clear visual storytelling to broad audiences<br><br>Nice to haves:<br><br>Experience at notable AI companies Technical background<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
We are seeking an experienced IoT Product Manager to drive the end-to-end lifecycle management of enterprise IoT products and connectivity services. This role will be responsible for transforming IoT capabilities into commercially successful products, owning product strategy, business performance, operational governance, and customer adoption.<br>The successful candidate will act as the business owner for assigned IoT products, with accountability for product vision, commercialization, revenue growth, profitability, customer experience, and ongoing service performance.<br>The role requires a strong blend of IoT domain expertise, telecom connectivity knowledge, commercial acumen, and cross-functional leadership.<br>Key Responsibilities<br>Product Lifecycle Management<br>Own the complete product lifecycle from ideation, business case development, productization, Go-To-Market execution, operations, and performance management. Define and execute product roadmaps aligned with market opportunities, customer requirements, and business objectives. Conduct market analysis, competitive benchmarking, and customer research to identify new product opportunities. Lead product enhancement initiatives and continuous service evolution.<br>IoT Productization & Commercial Ownership<br>Convert IoT capabilities, connectivity services, platforms, devices, and ecosystem solutions into commercially viable products. Define product packaging, pricing strategies, bundled offerings, and commercial models. Develop business cases and revenue forecasts for new and existing products. Own product performance including revenue growth, margin optimization, adoption targets, and profitability. Monitor product KPIs and implement corrective actions to achieve business objectives.<br>Telecom & IoT Connectivity Services<br>Manage IoT connectivity products and services across cellular IoT ecosystems. Collaborate with technical teams on IoT Connectivity Management Platforms (CMP), device onboarding, SIM lifecycle management, e SIM solutions, API integrations, and connectivity provisioning. Drive product initiatives involving NB-IoT, LTE-M, 4G, 5G, and enterprise IoT connectivity services. Ensure product alignment with evolving telecom technologies and market trends.<br>Go-To-Market & Sales Enablement<br>Lead Go-To-Market strategies for new product launches and enhancements. Partner with Enterprise Sales teams to develop value propositions, sales collateral, customer presentations, and commercial proposals. Support strategic customer engagements and business development initiatives. Drive customer adoption and market penetration for IoT product offerings.<br>Operational Governance & Service Management<br>Govern post-deployment operations for enterprise IoT products and large-scale IoT programs. Monitor service performance, operational KPIs, customer experience metrics, and SLA compliance. Lead operational reviews, escalation management, incident governance, and service improvement initiatives. Ensure timely resolution of critical service issues and customer escalations.<br>Stakeholder & Partner Management<br>Act as the primary interface between Product, Technology, Enterprise Sales, Operations, and external partners. Manage vendor relationships and collaborate with technology partners to support product delivery and innovation. Lead cross-functional initiatives to ensure successful product execution and business outcomes.<br>Required Qualifications<br>Bachelor's Degree in Telecommunications, Engineering, Computer Science, Information Technology, Business, or a related field.8+ years of experience in IoT Product Management, Telecom Product Management, Connectivity Services, or Enterprise Technology Solutions. Proven experience owning products throughout the complete Product Lifecycle Management (PLM) process. Demonstrated experience managing product P&L, revenue targets, pricing, and commercial performance. Experience working within telecom operators, connectivity providers, IoT platform providers, or enterprise IoT environments.<br>Required Technical Experience<br>IoT Connectivity Management Platforms (CMP) Cellular IoT Technologies (NB-IoT, LTE-M, 4G, 5G)e SIM and SIM Lifecycle Management IoT Device Connectivity & Provisioning REST APIs and Enterprise Integrations IoT Platforms and Connected Device Ecosystems Smart Metering, AMI, Smart City, or Enterprise IoT Deployments SLA Management and Operational Governance Product Performance Analytics and KPI Management<br>Core Competencies<br>End-to-End Product Lifecycle Management IoT Product Strategy & Commercialization Telecom & IoT Connectivity Expertise Product P&L Ownership Revenue & Margin Management Go-To-Market Strategy Stakeholder & Customer Management Operational Governance & Escalation Leadership Data-Driven Decision Making Cross-Functional Leadership<br>Success Measures<br>Achievement of revenue, margin, and adoption targets Successful launch and commercialization of IoT products Growth in customer adoption and product utilization SLA compliance and operational performance targets Timely closure of operational actions and escalations Delivery of product roadmap milestones and business outcomes
We are seeking an experienced IoT Product Manager to drive the end-to-end lifecycle management of enterprise IoT products and connectivity services. This role will be responsible for transforming IoT capabilities into commercially successful products, owning product strategy, business performance, operational governance, and customer adoption.<br>The successful candidate will act as the business owner for assigned IoT products, with accountability for product vision, commercialization, revenue growth, profitability, customer experience, and ongoing service performance.<br>The role requires a strong blend of IoT domain expertise, telecom connectivity knowledge, commercial acumen, and cross-functional leadership.<br>Key Responsibilities<br>Product Lifecycle Management<br>Own the complete product lifecycle from ideation, business case development, productization, Go-To-Market execution, operations, and performance management. Define and execute product roadmaps aligned with market opportunities, customer requirements, and business objectives. Conduct market analysis, competitive benchmarking, and customer research to identify new product opportunities. Lead product enhancement initiatives and continuous service evolution.<br>IoT Productization & Commercial Ownership<br>Convert IoT capabilities, connectivity services, platforms, devices, and ecosystem solutions into commercially viable products. Define product packaging, pricing strategies, bundled offerings, and commercial models. Develop business cases and revenue forecasts for new and existing products. Own product performance including revenue growth, margin optimization, adoption targets, and profitability. Monitor product KPIs and implement corrective actions to achieve business objectives.<br>Telecom & IoT Connectivity Services<br>Manage IoT connectivity products and services across cellular IoT ecosystems. Collaborate with technical teams on IoT Connectivity Management Platforms (CMP), device onboarding, SIM lifecycle management, e SIM solutions, API integrations, and connectivity provisioning. Drive product initiatives involving NB-IoT, LTE-M, 4G, 5G, and enterprise IoT connectivity services. Ensure product alignment with evolving telecom technologies and market trends.<br>Go-To-Market & Sales Enablement<br>Lead Go-To-Market strategies for new product launches and enhancements. Partner with Enterprise Sales teams to develop value propositions, sales collateral, customer presentations, and commercial proposals. Support strategic customer engagements and business development initiatives. Drive customer adoption and market penetration for IoT product offerings.<br>Operational Governance & Service Management<br>Govern post-deployment operations for enterprise IoT products and large-scale IoT programs. Monitor service performance, operational KPIs, customer experience metrics, and SLA compliance. Lead operational reviews, escalation management, incident governance, and service improvement initiatives. Ensure timely resolution of critical service issues and customer escalations.<br>Stakeholder & Partner Management<br>Act as the primary interface between Product, Technology, Enterprise Sales, Operations, and external partners. Manage vendor relationships and collaborate with technology partners to support product delivery and innovation. Lead cross-functional initiatives to ensure successful product execution and business outcomes.<br>Required Qualifications<br>Bachelor's Degree in Telecommunications, Engineering, Computer Science, Information Technology, Business, or a related field.8+ years of experience in IoT Product Management, Telecom Product Management, Connectivity Services, or Enterprise Technology Solutions. Proven experience owning products throughout the complete Product Lifecycle Management (PLM) process. Demonstrated experience managing product P&L, revenue targets, pricing, and commercial performance. Experience working within telecom operators, connectivity providers, IoT platform providers, or enterprise IoT environments.<br>Required Technical Experience<br>IoT Connectivity Management Platforms (CMP) Cellular IoT Technologies (NB-IoT, LTE-M, 4G, 5G)e SIM and SIM Lifecycle Management IoT Device Connectivity & Provisioning REST APIs and Enterprise Integrations IoT Platforms and Connected Device Ecosystems Smart Metering, AMI, Smart City, or Enterprise IoT Deployments SLA Management and Operational Governance Product Performance Analytics and KPI Management<br>Core Competencies<br>End-to-End Product Lifecycle Management IoT Product Strategy & Commercialization Telecom & IoT Connectivity Expertise Product P&L Ownership Revenue & Margin Management Go-To-Market Strategy Stakeholder & Customer Management Operational Governance & Escalation Leadership Data-Driven Decision Making Cross-Functional Leadership<br>Success Measures<br>Achievement of revenue, margin, and adoption targets Successful launch and commercialization of IoT products Growth in customer adoption and product utilization SLA compliance and operational performance targets Timely closure of operational actions and escalations Delivery of product roadmap milestones and business outcomes
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster.<br> As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.<br> Why This Role Matters We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.<br> Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster.<br> The technology is only one part of the challenge.<br> The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.<br> As a Senior Product Designer, you'll help define what that future looks like.<br> You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background.<br> Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.<br> This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.<br> What You'll DoDesign experiences that make AI feel trustworthy You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene.<br> Success means customers feel empowered by AI rather than uncertain about it.<br> Turn complex problems into intuitive workflows Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control.<br> You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.<br> Raise the quality bar across the product You'll contribute polished, thoughtful design work that improves the overall quality of the platform.<br> From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.<br> Help customers adopt AI faster The best AI capabilities create no value if users don't trust them enough to use them.<br> You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.<br> Design for Arabic-first enterprise users You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.<br> Build systems, not just screens You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases.<br> We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.<br> Use research to inform decisions You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior.<br> We care about evidence and outcomes more than opinions.<br> Elevate the people around you We believe great design teams improve together.<br> You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.<br> The Challenges You'll Tackle Some of the questions you'll be helping us answer include: How do users remain in control when AI can act independently?<br> When should an AI agent ask for approval versus acting autonomously?<br> How do we communicate uncertainty, confidence, and reasoning without overwhelming users?<br> How do we design graceful recovery experiences when AI gets things wrong?<br> How do we reduce cognitive load instead of simply moving it elsewhere?<br> How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?<br> How do we create AI experiences that feel equally natural in Arabic and English?<br> These are not solved problems.<br> You'll help define the answers.<br> Who You Are You're a product designer who enjoys solving difficult problems and cares deeply about the people using your work.<br> You likely bring: 5+ years of experience designing B2B SaaS or enterprise software products.<br> A portfolio that demonstrates strong product thinking, not just attractive interfaces.<br> We want to understand how you approached problems, evaluated trade-offs, and delivered outcomes.<br> Strong UX and interaction design skills.<br> You naturally think through workflows, states, edge cases, and user behavior.<br> Excellent visual design craft.<br> You care about hierarchy, typography, spacing, consistency, and details that make products feel polished.<br> Advanced proficiency with Figma, including component systems, prototyping, and scalable design practices.<br> Experience conducting or contributing meaningfully to user research and usability testing.<br> The ability to collaborate effectively with product managers, engineers, and other stakeholders without relying on formal authority.<br> Comfort operating in ambiguity.<br> You can take loosely defined challenges and create clarity, structure, and momentum.<br> Strong communication skills.<br> You can explain design decisions in a way that makes sense to technical and non-technical audiences alike.<br> Beyond experience, you'll thrive here if: You're curious and continuously learning.<br> You seek feedback and give it constructively.<br> You care more about solving customer problems than protecting your ideas.<br> You're comfortable taking ownership and moving work forward without waiting for perfect instructions.<br> You enjoy collaborating with people who challenge your thinking and raise your standards.<br> You measure success by the impact your work creates, not just the volume of work produced.<br> Bonus Points While not required, we'd be particularly excited if you have experience with: AI products, copilots, agents, or autonomous systems.<br> Designing experiences that communicate AI confidence, reasoning, and uncertainty.<br> RTL and Arabic-first product design.<br> Design systems and platform-scale design thinking.<br> Responsible AI, explainability, or AI ethics principles.<br> SaaS businesses serving enterprise customers in the Middle East.<br> What You Can Expect From Us At Lucidya, designers are not here to make screens look better after decisions have already been made.<br> You'll be involved early in problem-solving, have meaningful influence on product direction, and work alongside teams that genuinely value design as a strategic function.<br> You'll have the opportunity to work on emerging AI challenges, contribute to products used by leading enterprises across the region, and help shape how people interact with AI in their daily work.<br> What the Hiring Process Will Look Like 1.<br> Introductory Conversation 2.<br> Hiring Manager Interview 3.<br> Practical Design Exercise - Case study A take-home or live design challenge relevant to the kinds of problems you'll solve at Lucidya, followed by a discussion of your approach and reasoning.<br> 4. Final Conversations 5.<br> Culture Fit / Offer Stage</span> </div>
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>As an Adventure Park Specialist, you are in constant contact with guests and participants on a daily basis, at this level one can introduce and instruct clients on use of safety equipment as well as a variety of other tasks in Adventure Parks such as supporting rescues. You'd teach guest’s new skills so they can safely enjoy outdoor adventure park sports and activities such as climbing wall, rope courses, zip line.<br><br>Job duties of the Adventure Park Specialist includes working outdoors, and day-to-day aspects of the job and ensuring satisfactory customer service and safety.<br><br> Safe fitting of harnesses Safety briefings and instructions Constant supervision of clients on the courses Checking safety devices are attached Clients using courses as instructed Providing brief assistance where appropriate Client retrievals from the course using ladders and technical climbing equipment Park maintenance: Painting safety cables, tightening platforms or adjusting activities Pruning or landscaping Basic gear maintenance<br><br>Qualifications<br><br>Must have a minimum of 2 years’ experience and expertise as an Adventure Park Specialist With rope course or Zip line experience and not afraid of heights Passionate about the adventure park activities Enjoys interacting and working with people Has basic experience in rock climbing or ropes (not essential) High School Diploma or equivalent required Must possess a current internationally recognized First Aid/CPR Certification<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
The Senior Marketing Specialist supports the development, implementation, monitoring, and evaluation of marketing and communications strategies to fully support the objectives of the business, maximizing exposure to local and international audiences.<br>Key Responsibilities:Support the development and delivery of the marketing strategy for QC+ business units, with a particular focus on in-house F&B operations, e-commerce, and retail activity. Develop and implement plans to ensure that the QC+ marketing strategy is successfully implemented by working closely with the QM marcomms function and key stakeholders in other QC+ and QM departments. Develop initiatives and programs to strengthen the brand value and reach of QC+ businesses (e.g., QC+ Gift Shop, IDAM by Alain Ducasse, Cass Art Qatar, etc.) and effectively drive increased revenues, working closely with the QM marcomms function to achieve positive outcomes. Develop and implement cross-channel digital marketing activity (incorporating SEM, SEO, social media, email marketing, etc.). Develop cross-platform advertising and promotional campaigns, ensuring compatibility with public relations efforts, obtaining required approvals for all advertising activity. Support the Head of Marketing & Communications with the development of marketing and communication budgets. Maximize use of targeted market information, including customer profile, behavior, and yield data, for the planning and evaluation of marketing and communications activity. Support the conduct of periodic analysis of the marketplace to evaluate market environment, audience groups and competitor offerings, recommending adaptations to QC+ communications accordingly. Develop and maintain strong relationships with QM marketing and PR focal points, museum and exhibitions department management, QM IT, and QM audience engagement functions. Conduct analysis of the results of marketing activity in order to gauge “return on investment” (where possible to evaluate a quantitative ROI) and identify learnings to improve future marketing activity.<br>Social Media:Develop and execute a comprehensive social media strategy that aligns with the company's overall marketing objectives. Assist in the development and maintenance of a structured calendar of marketing and communication activities. Ensure that content for social media channels is posted in a timely manner and that consumer reactions to posts/promotions are monitored. Monitor and report on social media performance metrics and use data to continually refine and improve the company’s social media strategy.<br>Content creation:Develop content and materials in support of QC+ marketing and communication activity including, but not limited to, content for social media, media kits, content for websites related to QC+ business etc. Maximize use of targeted market information, including customer profile, behavior and yield data, for the planning and evaluation of marketing and communications activity.<br>Qualifications:Degree in Marketing/PR or relevant discipline At least 6 years of experience in marketing or relevant position Well-developed computing skills including the understanding of relevant IT products and software (Microsoft Office, Word, Excel, Power Point)<br>Key Attributes:Fluent in English (oral and written); Arabic and/or other language is a plus PR and marketing skills – demonstrated entrepreneurial ability to grow business and drive revenue generation Ability to conduct (market) research Excellent visual, oral and written communication skills Experience of brand development and brand management Experience of creative content development and use of visualization software Technical skills around video, audio and digital content creation Knowledge of cross channel and cross platform tools Familiar with SEM strategies and SEM integration Actionable knowledge of SEO, social media, email and mobile marketing Understanding of digital and UX design Testing and analytical techniques, using analytics tools Knowledge of cross-platform ad buying Project management skills Knowledge of content management systems Understanding of content strategy Ability to build relationships within and across functions, balance individual and team goals respects others and value different perspectives
Job Summary We are seeking an experienced Application Support Specialist to provide end-to-end functional and technical support for the bank’s omni-channel applications, including branch banking web applications, mobile banking, retail internet banking, and corporate internet banking platforms. The role will be responsible for BAU support, incident and service request management, application monitoring, log analysis, preliminary RCA, release and deployment support, and coordination with development, QA, infrastructure, and business teams to ensure stable and reliable application operations. Key Responsibilities1. Application & BAU Support Handle BAU support emails, user queries, service requests, and incidents. Analyze, prioritize, troubleshoot, and resolve application issues. Ensure timely ticket updates and adherence to defined SLAs and compliance requirements. Escalate complex issues to development, infrastructure, or relevant technical teams.2. Application Monitoring & Troubleshooting Monitor application error logs, health logs, and performance metrics. Use App Dynamics (App D) or similar APM tools for application monitoring. Identify application anomalies, recurring incidents, and potential risks. Perform preliminary Root Cause Analysis (RCA) and document findings. Monitor dashboards and proactively identify issues before they impact users.3. Deployment & Release Management Support weekend deployments, application releases, and change activities. Perform functional and technical validation after deployments. Verify application availability and stability following releases. Coordinate with relevant teams during release and change windows.4. Technical & Infrastructure Support Participate in patch management, Disaster Recovery (DR) drills, database upgrades, and infrastructure activities. Perform application validation during DR exercises and technical maintenance. Support troubleshooting activities involving application, database, and Linux environments.5. Database & Application Support Perform basic troubleshooting using Oracle SQL and MySQL. Execute queries for data lookup, validation, and issue investigation. Review application logs and perform basic technical analysis. Use basic knowledge of Java, Java Script, and HTML to understand and troubleshoot application issues.6. Agile & Dev Ops Collaboration Participate in Agile ceremonies including stand-ups, sprint discussions, and retrospectives. Work closely with development, QA, infrastructure, Dev Ops, and business teams. Support Dev Ops-aligned release and operational processes. Contribute to continuous improvement of application support processes. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in application support, production support, or IT operations. Strong analytical and troubleshooting skills. Ability to perform preliminary RCA and identify recurring issues. Good verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to support weekend deployments and extended hours during critical releases. Required Technical Skills Oracle SQL & MySQLLinux/Unix servers and basic Linux commands Java – basic understanding Java Script – basic understanding HTML – basic understanding App Dynamics (App D) or similar APM/monitoring tools Application log monitoring and troubleshooting Incident and Service Request management Release and deployment support Patch management and DR support Preferred Skills Banking / Financial Services experience Omni-channel banking application experience Mobile Banking Retail Internet Banking Corporate Internet Banking Branch Banking applications API integrations and microservices Service Now, JIRA, Remedy, or similar ticketing systems Knowledge of Agile and Dev Ops practices Key Competencies Application troubleshooting Incident management Preliminary RCAProactive monitoring Problem-solving Attention to detail Ownership and accountability Customer-centric approach Team collaboration Ability to manage multiple priorities Strong communication skills
<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems & Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity & Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><p>1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p>
<h2 class="h5">Job description</h2>
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<strong>Job Details</strong><br> <strong>Position Title: Specialist - Facilities Management (Real Estate)<br> Reports To: Head – Technical Facilities<br> Division: Facilities Management<br> Department: Operations and Services</strong><br> <strong>Job Purpose</strong><br> <strong>The Real Estate Management Specialist supports the effective management of the company’s real estate portfolio and building operations from a property perspective, including tenancy, leases, contracts, service charges, compliance, and stakeholder coordination</strong><br> <strong>Reporting to the Head of Technical Facilities, the role helps ensure properties are occupied, compliant, well-presented, and financially controlled by coordinating property administration, tenant relations, vendor and service contracts, and reporting</strong><br> <strong>The position partners with Facilities teams on technical matters while focusing primarily on the commercial and operational performance of the assets</strong><br> <strong>Key Accountabilities</strong><ul><li><strong>Support day-to-day property management activities for assigned buildings and sites, ensuring a high standard of presentation, tenant satisfaction, and operational readiness. </strong></li><li><strong>Coordinate lease administration tasks, including maintaining lease files, tracking critical dates such as renewals and expiries, supporting rent schedules, and assisting with handover and takeover checklists. </strong></li><li><strong>Serve as a point of contact for tenants and occupants regarding non-technical building matters. Log requests, coordinate responses with internal teams and service providers, and follow through to closure. </strong></li><li><strong>Support property budgeting and cost control by assisting with annual budgets and forecasts, tracking operating expenses, reconciling invoices, and flagging variances. </strong></li><li><strong>Assist in managing service charges, where applicable, by collecting supporting documents, tracking allocations, and preparing supporting information for client and tenant queries. </strong></li><li><strong>Coordinate and monitor soft services and general building services contracts, including cleaning, security, waste management, landscaping, pest control, and consumables. This includes conducting performance checks and tracking SLAs and KPIs. </strong></li><li><strong>Support procurement and contract administration by obtaining quotations, preparing comparison sheets, coordinating approvals, and maintaining vendor and contract documentation. </strong></li><li><strong>Conduct routine property walkthroughs and inspections to identify issues relating to housekeeping, access, signage, parking, common areas, and tenant interfaces. Raise actions and track them through to closeout. </strong></li><li><strong>Support occupancy, moves, and space changes by coordinating access requirements, tenant communications, and operational readiness with Facilities and MEP teams. </strong></li><li><strong>Maintain accurate records and trackers covering tenancy status, contracts, insurance and permits where applicable, notices, correspondence, and meeting minutes. </strong></li><li><strong>Support compliance and risk controls relevant to property operations, including documentation readiness, incident logging coordination, and contractor access processes. Escalate issues as required. </strong></li><li><strong>Prepare periodic reports for management and clients, including occupancy status, lease trackers, contractor performance, issue logs, and cost summaries. Support stakeholder meetings and action tracking. </strong></li></ul><strong>Communications and Working Relationships</strong><br> <strong>Internal</strong><ul><li><strong>Head of Technical Facilities </strong></li><li><strong>Director of Operations and Services </strong></li><li><strong>Function heads across the organisation </strong></li><li><strong>Relevant committees </strong></li></ul><strong>External</strong><ul><li><strong>Tenants and occupants </strong></li><li><strong>Landlords and owners, where applicable </strong></li><li><strong>Leasing agents and brokers </strong></li><li><strong>Finance and Accounts </strong></li><li><strong>Legal and Contracts </strong></li><li><strong>Security </strong></li><li><strong>Facilities and MEP teams </strong></li><li><strong>External service providers </strong></li></ul><strong>Context, Work Environment and Decision-Making Authority</strong><ul><li><strong>Work closely with internal departments and external parties, including tenants, landlords, brokers, and vendors, to coordinate property-related requirements and resolve issues. </strong></li><li><strong>Use judgement to prioritise competing requests, maintain accurate documentation and trackers, and recommend actions to management based on operational and commercial impacts. </strong></li><li><strong>Make day-to-day operational decisions to address tenant and service issues, prioritise tasks, and coordinate vendors, escalating higher-risk matters as required. </strong></li></ul><br> <br> <br> <br> <br> <br> <br> <strong>Qualifications, Experience and Skills</strong><br> <strong>Required Qualifications and Experience</strong><ul><li><strong>Bachelor’s degree in Real Estate, Business Administration, Property or Facilities Management, Accounting, Finance, or a related field. </strong></li><li><strong>5–8+ years of experience in real estate or property management, building management, leasing administration, or a related role within commercial, residential, or mixed-use environments. </strong></li><li><strong>Experience coordinating vendors and service contracts, with an understanding of SLAs, KPIs, and contractor performance management. </strong></li><li><strong>Strong administrative and documentation skills, including the management of lease files, trackers, correspondence, meeting minutes, and reports. </strong></li><li><strong>Working knowledge of budgeting fundamentals, invoice checking, and cost tracking. </strong></li><li><strong>Strong communication and customer service skills, with the ability to work effectively with tenants, owners, brokers, and internal stakeholders. </strong></li><li><strong>Proficiency in Microsoft Office, particularly Excel, with the ability to prepare clear summaries and dashboards. </strong></li></ul><strong>Preferred Qualifications and Experience</strong><ul><li><strong>Professional certification in real estate or property management, where applicable, and/or contract administration training. </strong></li><li><strong>Experience in the Qatar real estate market and familiarity with local leasing practices, tenancy documentation, and common regulatory requirements. </strong></li><li><strong>Experience supporting property mobilisation, takeovers and handovers, snagging coordination, and closeout documentation with landlords and tenants. </strong></li><li><strong>Experience managing service charge reconciliations and resolving tenant queries. </strong></li><li><strong>Experience using property management software or ERP systems. </strong></li></ul><strong>Skills and Competencies</strong><ul><li><strong>Stakeholder management: Professional and responsive communication with tenants, owners, brokers, and vendors. </strong></li><li><strong>Commercial awareness: Understanding of occupancy, lease obligations, service charges, and cost impacts. </strong></li><li><strong>Organisation and follow-through: Ability to maintain trackers, manage deadlines, and close actions. </strong></li><li><strong>Analytical skills: Comfortable using Excel, completing reconciliations, and summarising costs and performance metrics. </strong></li><li><strong>Problem-solving: Ability to resolve tenant issues by coordinating internal resources and service providers. </strong></li><li><strong>Confidentiality and professionalism: Maintains discretion when handling lease and financial information.</strong></li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Key Responsibilities </b>Diagnose and treat a wide range of adult medical conditions. Develop individualised treatment and management plans. Order and interpret diagnostic tests and laboratory investigations. Coordinate patient care with multidisciplinary healthcare teams. Maintain accurate medical records and ensure quality patient care. Comply with MOPH regulations and clinical standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>MBBS with specialisation in Internal Medicine. Valid DHP License or eligibility for licensing in Qatar. Minimum 5 years of relevant experience. Excellent clinical, communication, and patient management skills.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring for a client in Qatar. A leading Medical Center in Qatar is seeking a compassionate and experienced Family Medicine Specialist to provide comprehensive primary healthcare services for patients of all ages.</p><ul ><li >MBBS with specialisation in Family Medicine.</li><li >Valid DHP License or eligibility in Qatar.</li><li >Minimum 5 years of relevant experience.</li><li >Excellent communication and patient management skills.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><br></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring for a client in Qatar. A reputable Medical Center in Qatar is looking for an experienced Oral Surgery Specialist to provide advanced surgical dental care while ensuring exceptional patient outcomes. Job Posting Date: 16/07/2026 Key Responsibilities Perform oral and maxillofacial surgical procedures. Diagnose and manage complex oral conditions. Develop treatment plans and provide post-operative care. Collaborate with multidisciplinary healthcare teams. Maintain accurate patient documentation and ensure compliance with clinical standards.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>DDS/DMD with specialisation in Oral Surgery.</li><li>Valid DHP License or eligibility in Qatar.</li><li>Relevant experience in oral and maxillofacial surgery.</li><li>Strong communication and patient care skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><p>The incumbent will represent the Bank's IT application section and is responsible for understanding and agreeing project objectives and organization interests. The role requires strong technical knowledge of the bank's IT ecosystem, with particular depth in AML (Anti-Money Laundering) systems and Treasury applications, as well as familiarity with surrounding and interfacing systems. The job holder will liaise with Project Manager, Vendor, and Business Teams throughout the project lifecycle to track progress and ensure timely delivery. They will also ensure compliance-related system BAU operations and IT support are maintained to the highest standards. </p><br><p>Key Roles and Responsibilities: </p><ul><li><p>Working as a Consultant for Compliance related applications and projects. </p></li></ul><ul><li><p>Perform evaluation on business requirements to determine best suitable solution to fulfill business requirements. </p></li></ul><ul><li><p>Analyzing technical and functional requirements received from Business Teams. </p></li></ul><ul><li><p>Help Business teams in the development of BCD/ BRD. </p></li></ul><ul><li><p>Coordination with vendor and business to resolve day to day issues in compliance applications. </p></li></ul><ul><li><p>Detailed analysis of all business cases received on ad hoc basis. </p></li></ul><ul><li><p>To develop, manage and maintain effective working relationships with IT teams and business stakeholders for efficient systems support. </p></li></ul><ul><li><p>Verify if all business requirements are being catered in the vendor proposals. </p></li></ul><ul><li><p>Prepare SIT test cases and perform related SIT testing before releasing it for UAT with business users. </p></li></ul><ul><li><p>Conduct UAT with relevant Business users. </p></li></ul><ul><li><p>Ensure all UAT issues are fixed to obtain business user signoffs. </p></li></ul><ul><li><p>Prepare, manage, and maintain project related documentation like BRD, architecture diagrams, user manuals and process manuals etc. during all phases of the project. </p></li></ul><ul><li><p>Coordination with IT internal teams to implement project related requirements like system preparation for UAT and production, network access etc. </p></li></ul><ul><li><p>Managing the test application server and database server in coordination with IT internal team. </p></li></ul><ul><li><p>Coordination with vendor and business </p></li></ul><ul><li><p>Coordination with IT staff to implement project requirements throughout all phases of project. </p></li></ul><ul><li><p>Coordination with IT staff on daily basis issues/ requirements of business users. </p></li></ul><ul><li><p>Demonstrate deep technical knowledge of the bank's core IT environment, with emphasis on AML (Anti-Money Laundering) systems and Treasury management systems, including their integration points and data flows. </p></li></ul><ul><li><p>Serve as a technical subject matter expert on AML transaction monitoring and screening systems, supporting configuration, tuning, and enhancement activities. </p></li></ul><ul><li><p>Support and maintain Treasury systems and related surrounding applications, ensuring seamless integration with front-office, back-office, and risk management platforms. </p></li></ul><ul><li><p>Understand and document the end-to-end data flows between AML, Treasury, core banking, and other surrounding systems to support effective troubleshooting and enhancement. </p></li></ul><ul><li><p>Leverage experience with specific banking platforms — including Kondor (treasury management), Kiya (digital banking), and NetReveal (AML transaction monitoring / screening) — to accelerate delivery and provide platform-specific guidance. (Prior hands-on experience with any of these platforms is a strong advantage.) </p></li></ul><ul><li><p>Apply knowledge of other bank enterprise systems (e.g., core banking, payments, risk, reporting, SWIFT messaging) to ensure cross-functional compatibility and integration quality. Knowledge of additional systems beyond AML and Treasury is a valued plus. </p></li></ul><ul><li><p>Evaluate vendor proposals and solution architectures against the bank's existing technical landscape, flagging risks or integration gaps related to AML, Treasury, or surrounding systems. </p></li></ul><ul><li><p>Participate in technical design discussions, providing input on system architecture, APIs, data formats, and middleware relevant to AML and Treasury platforms. </p></li></ul><ul><li><p>Other responsibilities which are assigned by Line Manager. </p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications & Technical Experience:
REQUIRED – Previous Experience: A minimum of 3–5 years of demonstrated, hands-on experience in banking IT, specifically supporting or implementing enterprise banking applications.
REQUIRED – AML Systems Knowledge: In-depth understanding of AML/CFT compliance systems, including transaction monitoring, sanctions screening, customer due diligence (CDD), and case management workflows. Familiarity with regulatory expectations and how they translate into system requirements within a bank's IT environment.
REQUIRED – Treasury Systems Knowledge: Strong working knowledge of treasury management systems, including front-office deal capture, back-office settlement, risk management (market risk, liquidity), and interface with general ledger and core banking platforms.
REQUIRED – Integration & Surrounding Systems Awareness: Understanding of the systems that interact with AML and Treasury platforms, including core banking, payments infrastructure (SWIFT, local clearing), data warehouses, reporting engines, and middleware / ESB layers.
ADVANTAGE – Kondor (Treasury Management System): Hands-on experience with Finastra Kondor (formerly Kondor+) for front-to-back treasury operations is a significant advantage, including deal capture, position management, P&L, and integration with back-office systems.
ADVANTAGE – NetReveal and Kiya (AML Transaction Monitoring / Screening): Prior implementation or support experience with BAE Systems NetReveal (or equivalent AML platforms such as NICE Actimize, Kiya, Oracle FCCM, or Temenos Financial Crime Mitigation) is highly desirable.
PLUS – Broader Banking Systems Knowledge: Familiarity with additional enterprise banking systems (e.g., core banking platforms, trade finance, FX, cards, reporting/BI tools, document management) is a valued advantage, reflecting the cross-functional nature of this role.
Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Relevant certifications (e.g., CAMS, FRM, or vendor-specific certifications for Kondor / NetReveal) are a plus. </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Training Delivery Specialist will act as a key instructor for the Training Organisation in the effective delivery of high quality training programs tailored to client and organisational needs. In this role, the incumbent is expected to possess an understanding of instructional design principles, TNA, adult learning methodologies and classroom facilitation techniques. The role requires flexibility and a learner focused approach to ensure training content is engaging, accessible and aligned with learning objectives. The incumbent will be responsible for delivering in-person and virtual training sessions, course development, contributing to continuous improvement initiatives and assisting in the evaluation and reporting of training effectiveness. The role also involves working collaboratively with the broader training team to schedule, prepare material and ensure configuration and auditability. A working knowledge of professional training standards and regional regulatory requirements is essential to ensure the quality and compliance of training delivery.</p><p>Training Design & Content Development</p><ul><li>Design and develop engaging, standards aligned training materials across a broad range of subject areas, including technical, professional, leadership and language disciplines.</li><li>Apply instructional design principles and adult learning methodologies to produce content that is accessible, learner centric and appropriate to the delivery format, classroom, virtual or blended.</li><li>Conduct Training Needs Analyses (TNA) to ensure programme content is relevant, current and aligned to client and organisational objectives.</li><li>Create, adapt and contextualise training materials to suit diverse learner profiles, language backgrounds and levels of prior experience, with particular sensitivity to British and Arabic speaking audiences.</li><li>Maintain and continuously improve existing course materials, ensuring content remains accurate, compliant and reflective of current best practice.</li></ul><p>Training Delivery</p><ul><li>Deliver in-person and virtual training sessions confidently and effectively across a wide range of topics and learner groups, from early-career professionals to experienced technical practitioners.</li><li>Facilitate engaging and interactive learning environments that encourage participation, critical thinking and the practical application of skills.</li><li>Manage the full session lifecycle; from preparation and room/platform configuration through to delivery, assessment and post training reviews.</li><li>Adapt delivery style, pace and approach to meet the needs of individual learners and cohort groups, including those for whom English is a second language.</li></ul><p>Accreditation & Quality Standards</p><ul><li>Develop a working knowledge of relevant professional accreditation bodies, awarding organisations and regulatory frameworks applicable to the training portfolio (e.g. CMI, APM or equivalent).</li><li>Support the preparation and submission of accreditation applications, ensuring training materials, delivery records and assessment processes meet the required standards.</li><li>Ensure all training delivery and documentation is compliant with internal quality frameworks and external accreditation requirements.</li><li>Contribute to internal audits, quality reviews and continuous improvement processes, identifying and acting on areas for development.</li><li>Maintain accurate and auditable training records, registers and evaluation data in line with governance requirements.</li></ul><p>Collaboration & Continuous Improvement</p><ul><li>Work closely with the broader BSL team, subject matter experts and support staff to ensure a joined-up, consistent approach to training delivery.</li><li>Gather, analyse and act on learner feedback to continuously improve programme quality and learner experience.</li><li>Contribute to the development of new training offerings in response to client needs and market demand.</li><li>Support bid and proposal activity through the provision of high-quality content, course outlines and evidence of delivery capability where required.</li><li>Contribute to a collaborative and high-performing team environment by sharing knowledge, modelling best practice and supporting the development of colleagues through day to day working.</li></ul><p>Client & Stakeholder Engagement</p><ul><li>Engage professionally with clients and learners throughout the training lifecycle, building confidence and credibility through subject knowledge and delivery quality.</li><li>Support client-facing activity including needs discussions, programme briefings and post-delivery reviews.</li><li>Ensure training delivery consistently meets or exceeds client expectations and contractual commitments.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Demonstrable experience in a training delivery and instructional design role, with a track record of delivering confidently across varied subject areas and learner groups.</li><li>Strong working knowledge of instructional design principles, TNA methodologies and adult learning theory.</li><li>Experience developing training materials from scratch across broad topic areas, not solely within a single specialism.</li><li>Familiarity with professional accreditation frameworks and the standards required to achieve and maintain them.</li><li>Excellent facilitation and communication skills, with the confidence and cultural fluency to engage in English, with Arabic as desirable.</li><li>Experience delivering training in bilingual or multilingual environments is highly desirable.</li><li>Proficient in the use of e-learning authoring tools, LMS platforms and virtual delivery platforms (e.g. Teams, Zoom, Learning Management Systems, Canva or equivalent).</li><li>Bachelor s degree in Education, Learning and Development, Organisational Psychology, Human Resources, Leadership or a related discipline. Candidates with a degree in an unrelated field will be considered where they hold a recognised professional L&D qualification and can demonstrate equivalent depth of knowledge and practice.</li><li>Professional L&D qualifications are desirable, including CIPD Learning and Development, TAP Diploma in Training Design and Delivery, CPTD (Certified Professional in Talent Development), or an equivalent instructional design or facilitation credential.</li><li>Certification in a subject matter specialism relevant to the BSL training portfolio is an additional advantage.</li><li>Ability to work autonomously, at pace, manage competing priorities and maintain high standards under pressure.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<br> General Information <br>
<br> Ref # <br> 234733 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-07-26</span></li></ul><br>
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