Planning and Development Specialist Jobs in Qatar
880 Jobs Found
Job Summary<br><br>We are looking for a Senior IT Operations Specialist to manage and support IT infrastructure, systems, cybersecurity, and day-to-day technology operations across the organization.<br><br>The successful candidate will be responsible for maintaining reliable and secure IT systems, providing advanced technical support, managing Microsoft technologies and infrastructure, coordinating with technology vendors, and supporting the continuous improvement of IT operations.<br><br>Key Responsibilities<br><br>Manage and support IT infrastructure, networks, servers, endpoints, and related systems. Administer Microsoft 365, Microsoft Intune, Azure, and Active Directory environments. Manage endpoint devices, user accounts, access, and IT assets. Support backup, recovery, data protection, and business continuity processes. Monitor system performance, availability, security, and overall infrastructure health. Troubleshoot and resolve complex Tier 2 and Tier 3 technical issues. Support cybersecurity, vulnerability management, access controls, and information security practices. Manage employee IT onboarding and offboarding, including user accounts, devices, and access. Maintain accurate technical documentation, procedures, asset records, and IT knowledge resources. Manage and coordinate with IT vendors, software providers, hardware suppliers, and service providers. Review software licenses, IT services, and infrastructure requirements to identify opportunities for cost optimization. Support the evaluation and implementation of new IT tools, systems, and technology solutions. Assist with internal IT projects, system upgrades, digital workplace solutions, and technology improvements. Prioritize technical incidents and infrastructure requirements according to business needs. Provide occasional after-hours or weekend support when required for critical incidents or planned technology activities.<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.7–10 years of relevant experience in IT infrastructure, systems administration, and technical support. Minimum 3-5 years of experience in a senior, supervisory, technical lead, or similar capacity. Strong hands-on experience with Microsoft 365, Microsoft Intune, Azure, and Endpoint Management. Good knowledge of Active Directory and Hybrid Active Directory environments. Experience with backup and recovery solutions such as Veeam. Practical experience with network infrastructure, firewalls, and network security. Experience in information security, cybersecurity controls, compliance, vulnerability management, and audit readiness. Experience with IT vendors, software licensing, and technology cost optimization. Strong troubleshooting and problem-solving abilities. Good technical documentation and stakeholder communication skills. Ability to work independently, manage priorities, and support multiple business requirements. Willingness to provide occasional after-hours or weekend support when required.
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<p>This role is responsible for leading and supporting HSE and Quality management across Milaha Offshore & Marine operations, ensuring that business management systems, HSE frameworks and quality standards are effectively implemented and maintained across operational sites. The position provides expert guidance to Project Managers and Business Unit leadership, drives compliance with ISO 9001, ISO 14001 and ISO 45001, and oversees risk management activities, audits, inspections, KPI monitoring and continuous improvement initiatives. It also plays a key role in ensuring the safe execution of AIR/SAT Diving and ROV operations, including the development and review of HIRAs, HAZID, HAZOP, SIMOPS, SWIFT, Bridging Documents, Emergency Response Plans and Safety Cases. The ideal candidate should have 8–10 years of relevant HSE/Quality experience, preferably in offshore projects, with strong hands-on exposure to Diving and ROV operations. A 3-year degree or Associate Degree, Chartered IOSH membership or NEBOSH Diploma (NVQ Level 6 or higher), technical Diving/ROV qualifications, Lead Auditor certification for ISO 9001/14001/45001, advanced Incident Investigation certification, and valid BOSIET/H2S OPITO are required. Strong knowledge of IMCA and IOGP guidelines, offshore risk management, audits, safety culture and regulatory compliance is essential, while GCC and Survey experience would be an advantage.</p><br><br><b>Why Join Milaha?</b> By continuously challenging the status quo, Milaha today is a large, diversified holding company with core interests in maritime transport, logistics, port management, and offshore marine services. <br> Milaha is a genuinely diverse company in respect of its offering portfolio and, most importantly, our dedicated colleagues. Although we come from different backgrounds and cultures, our values are what we have in common and keep us connected. <br><br><br>Responsibilities:<br><p><strong>Key Roles & Responsibilities</strong></p><br><p>• Ensure the Milaha Offshore & Marine Business Management Systems, including HSE and Quality frameworks, are effectively communicated, implemented, and maintained across all operational sites.<br>• Uphold and maintain accreditations and compliance with ISO 9001, ISO 14001, and ISO 45001 standards.<br>• Support the development, review, and implementation of departmental operational procedures, risk assessments, and work instructions in alignment with company and regulatory requirements.<br>• Lead the planning and facilitation of risk management exercises, including HAZOP, HAZID, SIMOPS, and SWIFT analyses in coordination with clients and stakeholders.<br>• Develop and manage project-specific HSE documentation such as HIRAs, Bridging Documents, Emergency Response Plans, and Safety Cases, ensuring approval, dissemination, and periodic review for effectiveness.<br>• Ensure all dive and ROV operations are risk-assessed, documented, and executed by competent personnel using approved equipment and procedures.<br>• Monitor and report performance against Quality and HSE KPIs; drive continuous improvement initiatives to meet or exceed contractual and business targets.<br>• Maintain and operate client contractual reporting tools, ensuring timely and accurate sharing of HSE and operational statistics (daily/weekly/monthly) across Milaha Offshore & Marine.<br>• Conduct regular site visits to assess compliance, identify opportunities for improvement, and support Line Managers in implementing corrective actions.<br>• Drive safety culture across projects and worksites by promoting awareness, leading behavioural safety initiatives, and reinforcing mental health and well-being practices.<br>• Provide targeted safety awareness training for site personnel and ensure alignment with best practices and evolving regulatory standards.<br>• Perform internal audits, inspections, and gap assessments; support external, client, and regulatory audits, ensuring timely closure of non-conformities and action items.<br>• Maintain a current matrix of permitted operations, ensuring alignment with competency and operational control requirements.<br>• Collaborate closely with operational teams to ensure that training content is relevant, technically validated, and responsive to field realities.<br>• Provide expert HSE and operational guidance to Project Managers and Business Unit Leadership to enhance contract delivery and strategic performance.<br> </p><br><br>Qualifications:<br><p><strong>Minimum Qualifications/Experience/Skills</strong><br><strong>Education & Professional Qualification:</strong><br>• 3-year Full-Time Degree (Associated Degree) and Chartered member of IOSH, or NEBOSH Diploma (NVQ6 or higher) and technical Dive / ROV qualifications<br>• Lead Auditor (14001 / 9001 / 45001)<br>• Incident Investigation: Advanced / Team leader (Tap Root / Kelvin TopSet)<br>• Hold a valid full driving license (Transferable to Qatari license required)<br>• Valid offshore certification (BOSIET / H2S OPITO)<br><strong>Professional Experience:</strong><br>8 to 10 years of industry experience in a similar role (Familiar with Offshore Projects, AIR/SAT Diving & ROV Operations, Survey a plus).</p><br><p><strong>Geographic Experience:</strong><br>GCC is Preferable but not essential<br><strong>Computer Skills:</strong><br>Fully conversant with MS Office and web applications.<br><strong>Language Skills:</strong><br>Business Fluent in English – both written and spoken is required<br>Arabic a plus<br><strong>Market/Industry/Functional Knowledge:</strong><br>A high degree of understanding of AIR/SAT Diving and its supporting equipment, and operations.<br>Understanding of Remotely Operated Vehicles (ROV)<br>Understanding of Survey operations a plus<br>Knowledge of the following standards:<br>ISO 9001<br>ISO 14001<br>ISO 45001<br>IOGP guidelines <br>IMCA Guidelines</p><br><p><strong>Others:</strong><br>Pleasant personality<br>Good interpersonal and communication skills</p><br> </div>
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<p>This role is responsible for leading and supporting HSE and Quality management across Milaha Offshore & Marine operations, ensuring that business management systems, HSE frameworks and quality standards are effectively implemented and maintained across operational sites. The position provides expert guidance to Project Managers and Business Unit leadership, drives compliance with ISO 9001, ISO 14001 and ISO 45001, and oversees risk management activities, audits, inspections, KPI monitoring and continuous improvement initiatives. It also plays a key role in ensuring the safe execution of AIR/SAT Diving and ROV operations, including the development and review of HIRAs, HAZID, HAZOP, SIMOPS, SWIFT, Bridging Documents, Emergency Response Plans and Safety Cases. The ideal candidate should have 8–10 years of relevant HSE/Quality experience, preferably in offshore projects, with strong hands-on exposure to Diving and ROV operations. A 3-year degree or Associate Degree, Chartered IOSH membership or NEBOSH Diploma (NVQ Level 6 or higher), technical Diving/ROV qualifications, Lead Auditor certification for ISO 9001/14001/45001, advanced Incident Investigation certification, and valid BOSIET/H2S OPITO are required. Strong knowledge of IMCA and IOGP guidelines, offshore risk management, audits, safety culture and regulatory compliance is essential, while GCC and Survey experience would be an advantage.</p><br><br><b>Why Join Milaha?</b> By continuously challenging the status quo, Milaha today is a large, diversified holding company with core interests in maritime transport, logistics, port management, and offshore marine services. <br> Milaha is a genuinely diverse company in respect of its offering portfolio and, most importantly, our dedicated colleagues. Although we come from different backgrounds and cultures, our values are what we have in common and keep us connected. <br><br><br>Responsibilities:<br><p><strong>Key Roles & Responsibilities</strong></p><br><p>• Ensure the Milaha Offshore & Marine Business Management Systems, including HSE and Quality frameworks, are effectively communicated, implemented, and maintained across all operational sites.<br>• Uphold and maintain accreditations and compliance with ISO 9001, ISO 14001, and ISO 45001 standards.<br>• Support the development, review, and implementation of departmental operational procedures, risk assessments, and work instructions in alignment with company and regulatory requirements.<br>• Lead the planning and facilitation of risk management exercises, including HAZOP, HAZID, SIMOPS, and SWIFT analyses in coordination with clients and stakeholders.<br>• Develop and manage project-specific HSE documentation such as HIRAs, Bridging Documents, Emergency Response Plans, and Safety Cases, ensuring approval, dissemination, and periodic review for effectiveness.<br>• Ensure all dive and ROV operations are risk-assessed, documented, and executed by competent personnel using approved equipment and procedures.<br>• Monitor and report performance against Quality and HSE KPIs; drive continuous improvement initiatives to meet or exceed contractual and business targets.<br>• Maintain and operate client contractual reporting tools, ensuring timely and accurate sharing of HSE and operational statistics (daily/weekly/monthly) across Milaha Offshore & Marine.<br>• Conduct regular site visits to assess compliance, identify opportunities for improvement, and support Line Managers in implementing corrective actions.<br>• Drive safety culture across projects and worksites by promoting awareness, leading behavioural safety initiatives, and reinforcing mental health and well-being practices.<br>• Provide targeted safety awareness training for site personnel and ensure alignment with best practices and evolving regulatory standards.<br>• Perform internal audits, inspections, and gap assessments; support external, client, and regulatory audits, ensuring timely closure of non-conformities and action items.<br>• Maintain a current matrix of permitted operations, ensuring alignment with competency and operational control requirements.<br>• Collaborate closely with operational teams to ensure that training content is relevant, technically validated, and responsive to field realities.<br>• Provide expert HSE and operational guidance to Project Managers and Business Unit Leadership to enhance contract delivery and strategic performance.<br> </p><br><br>Qualifications:<br><p><strong>Minimum Qualifications/Experience/Skills</strong><br><strong>Education & Professional Qualification:</strong><br>• 3-year Full-Time Degree (Associated Degree) and Chartered member of IOSH, or NEBOSH Diploma (NVQ6 or higher) and technical Dive / ROV qualifications<br>• Lead Auditor (14001 / 9001 / 45001)<br>• Incident Investigation: Advanced / Team leader (Tap Root / Kelvin TopSet)<br>• Hold a valid full driving license (Transferable to Qatari license required)<br>• Valid offshore certification (BOSIET / H2S OPITO)<br><strong>Professional Experience:</strong><br>8 to 10 years of industry experience in a similar role (Familiar with Offshore Projects, AIR/SAT Diving & ROV Operations, Survey a plus).</p><br><p><strong>Geographic Experience:</strong><br>GCC is Preferable but not essential<br><strong>Computer Skills:</strong><br>Fully conversant with MS Office and web applications.<br><strong>Language Skills:</strong><br>Business Fluent in English – both written and spoken is required<br>Arabic a plus<br><strong>Market/Industry/Functional Knowledge:</strong><br>A high degree of understanding of AIR/SAT Diving and its supporting equipment, and operations.<br>Understanding of Remotely Operated Vehicles (ROV)<br>Understanding of Survey operations a plus<br>Knowledge of the following standards:<br>ISO 9001<br>ISO 14001<br>ISO 45001<br>IOGP guidelines <br>IMCA Guidelines</p><br><p><strong>Others:</strong><br>Pleasant personality<br>Good interpersonal and communication skills</p><br> </div>
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<br> General Information <br>
<br> Ref # <br> 235489 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-26</span></li></ul><br>
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<p>The Specialist Surgeon will be taking part in delivery of care to the patient both as in-patients and Out-patient basis. They will be part of oncall rota that involves providing front line care by covering the Emergency department and the inpatient services. They will perform Fracture reductions other emergency procedures in ED when required. As oncall doctors they will also assist in Emergency theatres for orthopaedic cases.<br>As for the Outpatient services, they will be expected to run the fracture clinics under supervision of Attending surgeon. There will also be opportunities to see patients in regular elective clinics under supervision. They will be regular elective theatre sessions.<br>For the inpatient services, they will function within the Department of Surgery to assist in the care of the Orthopedic patients. Care is delivered as part of an interprofessional team. The Specialist is responsible for assessment of patients as well as carrying out the care plans. Care is on the wards as well as in the intensive care areas such as PICU, NICU, and ER. There is a variable requirement for the incumbent to work in other areas such as the operating room and clinic. The Specialist reports to the consultant Attending surgeon, who will have a supervisory role.</p><br><p>Work will involve shift work including overnight shifts in hospital. This is a full-time position with the work hours as dictated by Sidra policy. Participation in scholarly and quality projects will be required. Teaching to Medical and interprofessionals will be required.</p><br><br> Sidra Medicine a healthy population is essential to a strong, prosperous society, and throughout 2020, Sidra continued to provide uninterrupted comprehensive specialist healthcare services for children and young people; and exceptional maternity, gynecology, and reproductive medical services for women, previously unavailable in Qatar and the region.” – H.H Sheikha Moza bint Nasser, Chairperson of Qatar Foundation <br> Sidra Medicine represents the vision of Her Highness Sheikha Moza bint Nasser who serves as its Chairperson. This high-tech facility is home to world-class patient care, scientific expertise, and educational resources. <br> </div>
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<br> General Information <br>
<br> Ref # <br> 235296 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-11</span></li></ul><br>
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<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
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<br> General Information <br>
<br> Ref # <br> 235068 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
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<ul><li><span>Closing Date:</span> <span>2026-08-06</span></li></ul><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Key Responsibilities: Designing and delivering cybersecurity training programs. Creating and updating cyber security awareness/educational content. Assess the training needs and evaluate the current security awareness level of organizations. Develop customized training programs tailored to different employee roles and departments. Review and update programs based on feedback, emerging threats, or organizational needs. Develop Simulation Scenarios and Practical Exercises Conducting research on emerging threats and technologies. Monitoring and reporting training and development metrics. The contract duration is 12 months, with the possibility of extension based on departmental requirements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Cybersecurity, Information Technology, Computer Science, or a related field.</li><li>Master s degree in Cybersecurity (Preferred)</li><li>Certifications: CompTIA Security+ GIAC Security Essentials (GSEC) Cisco Certified Network Associate (CCNA) CompTIA Cybersecurity Analyst (CySA+) Computer Hacking Forensic Investigator (CHFI) CompTIA PenTest+ Certified Ethical Hacker (CEH) Certified Penetration Tester (CPENT) GIAC Certified Incident Handler (GCIH) GIAC Certified Penetration Tester (GPEN) Offensive Security Certified Professional (OSCP) Certified Information Systems Auditor (CISA) Certified Information Security Manager (CISM) Certified Information Systems Security Professional (CISSP)</li><li>5-10 years of experience in the Cyber Security field</li><li>Proficiency in English & Arabic is required.</li><li>Strong presentation and communication skills.</li><li>Ability to simplify complex technical concepts for non-technical audiences.</li><li>In-depth knowledge of the latest cybersecurity threats and defence strategies.</li><li>Analytical thinking and problem-solving abilities.</li><li>Capability to assess and improve security awareness programs.</li></ul><p></p></section>
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<span>Cold Email Outreach Specialist (Outbound Email & Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research & List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability & Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization & Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification & CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance & Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience & Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer & Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>
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<p>Position Summary</p><p>The position manages and supports population health research projects and activities including but not limited to study design, data collection, analyses, reporting output, and coordinating the project life cycle as required.</p><p>Job Responsibilities</p><ul><li>Participates in various aspects of population health research from inception to delivery and ensures project timelines and deliverables.</li><li>Supports recruitment, training, and orientation to research and other sites as required.</li><li>Regularly meets with stakeholders, including research constituents, collaborators, and research project study teams, to collect and communicate project requirements and escalate any issues.</li><li>Liaises within WCMC-Q and with Hamad Medical Corporation, Ministry of Public Health, Primary Health Care Centers in Qatar, IRB (Institutional Review Board) and other stakeholders as necessary.</li><li>Conducts and coordinates population health research based on appropriate methodology and research plans.</li><li>Analyzes and interprets research data.</li><li>Authors research reports, academic publications, social media content, newsletters etc. as directed.</li><li>Supports and/or facilitates IPH and medical education programs as directed by IPH leadership.</li><li>Provides guidance to students and team members as required.</li><li>Performs other duties as required.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p>Education & Experience</p><p>Medical Degree (MD or MBBS) with Master’s degree in Public Health or PhD in a Health Science or related discipline.</p><p>3-5 years of prior research experience in Qatar or any other comparable country. </p><p>Experience with medical/scientific writing in peer-reviewed journals, reports, and articles in reputed forums.</p><p>Knowledge, Skills and Abilities</p><ul><li>Knowledge of population health research design and process.</li><li>Good project management skills.</li><li>Strong presentation skills.</li><li>Excellent communication, organizational and interpersonal skills.</li><li>Ability to work collaboratively with diverse stakeholders.</li><li>Proficient in spoken and written English and Arabic (preferred).</li><li>Advanced level of proficiency in Microsoft Office products including Word, Excel, Access and PowerPoint.</li></ul></div>
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<span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research & List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability & Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization & Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification & CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance & Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience & Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer & Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>
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<p>We are seeking experienced Learning & Development / Training professionals to support organizational learning, training-needs analysis and employee-development programs.</p><br><br><p>Key Responsibilities</p><br><br><p>Conduct training needs analysis and identify skills gaps.</p><br><br><p>Develop annual and periodic training plans.</p><br><br><p>Design and coordinate learning and development programs.</p><br><br><p>Develop and/or deliver soft-skills and professional-development training.</p><br><br><p>Coordinate internal and external training providers.</p><br><br><p>Analyse training participation, effectiveness and outcomes.</p><br><br><p>Maintain training records, reports and statistics.</p><br><br><p>Support training budgets and related administrative processes.</p><br><br><p>Evaluate training programs and recommend improvements.</p><br><br><p>Requirements</p><br><br><p>Bachelor's degree in HR, Business Administration, Psychology or related discipline.</p><br><br><p>Postgraduate Business/HR qualification preferred.</p><br><br><p>Minimum 6 years' relevant Learning & Development experience.</p><br><br><p>Strong experience in training-needs analysis and program evaluation.</p><br><br><p>Soft-skills facilitation/training delivery experience highly desirable.</p><br><br><p>Familiarity with ERP/HR systems, ISO and risk requirements advantageous.</p><br><br><p>Arabic and English bilingual capability preferred.</p><br><br>
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Senior Learning Solutions Specialist Al Jazeera Media Network (AJMN) – Doha, Qatar<br>Job Summary<br>Al Jazeera Media Network is seeking a Senior Learning Solutions Specialist to partner with business stakeholders to launch, sustain, and continuously improve learning and development programs that enable AJMN's strategy and drive the development of competencies and skills. The Senior Learning Solutions Specialist is responsible for conducting learning needs analysis, designing and implementing effective learning solutions, and ensuring delivery in accordance with agreed quality standards. The role will collaborate closely with internal stakeholders to identify development needs and deliver impactful learning initiatives aligned with organizational priorities and business objectives.<br>Key Responsibilities<br>Partner with business stakeholders to identify learning and development needs and priorities. Conduct learning needs analysis and translate business requirements into effective learning solutions. Design, develop, and implement learning and development programs aligned with AJMN's strategy. Ensure learning solutions meet agreed quality standards and organizational requirements. Develop and deliver innovative, engaging, and blended learning experiences. Manage learning projects from needs analysis and instructional design through implementation and evaluation. Monitor and evaluate the effectiveness and impact of learning programs. Support competency and skills development across the organization. Collaborate with internal stakeholders, subject matter experts, and external learning providers. Stay updated on emerging learning trends, technologies, and best practices. Contribute to the continuous improvement of learning strategies, programs, and solutions.<br>Requirements<br>Bachelor's degree in Human Resources, Learning & Development, Education, Business Administration, or a related field.5+ years of relevant experience in Learning & Development, Learning Solutions, Instructional Design, or a similar role. Strong experience in learning needs analysis, instructional design, and implementation of learning solutions. Experience in designing and managing learning and development programs. Knowledge of blended learning, digital learning, and Learning Management Systems (LMS). Strong stakeholder management and project management skills. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Fluency in English and Arabic is required.
Senior Learning Solutions Specialist Al Jazeera Media Network (AJMN) – Doha, Qatar<br>Job Summary<br>Al Jazeera Media Network is seeking a Senior Learning Solutions Specialist to partner with business stakeholders to launch, sustain, and continuously improve learning and development programs that enable AJMN's strategy and drive the development of competencies and skills. The Senior Learning Solutions Specialist is responsible for conducting learning needs analysis, designing and implementing effective learning solutions, and ensuring delivery in accordance with agreed quality standards. The role will collaborate closely with internal stakeholders to identify development needs and deliver impactful learning initiatives aligned with organizational priorities and business objectives.<br>Key Responsibilities<br>Partner with business stakeholders to identify learning and development needs and priorities. Conduct learning needs analysis and translate business requirements into effective learning solutions. Design, develop, and implement learning and development programs aligned with AJMN's strategy. Ensure learning solutions meet agreed quality standards and organizational requirements. Develop and deliver innovative, engaging, and blended learning experiences. Manage learning projects from needs analysis and instructional design through implementation and evaluation. Monitor and evaluate the effectiveness and impact of learning programs. Support competency and skills development across the organization. Collaborate with internal stakeholders, subject matter experts, and external learning providers. Stay updated on emerging learning trends, technologies, and best practices. Contribute to the continuous improvement of learning strategies, programs, and solutions.<br>Requirements<br>Bachelor's degree in Human Resources, Learning & Development, Education, Business Administration, or a related field.5+ years of relevant experience in Learning & Development, Learning Solutions, Instructional Design, or a similar role. Strong experience in learning needs analysis, instructional design, and implementation of learning solutions. Experience in designing and managing learning and development programs. Knowledge of blended learning, digital learning, and Learning Management Systems (LMS). Strong stakeholder management and project management skills. Excellent communication, presentation, and interpersonal skills. Strong analytical and problem-solving abilities. Fluency in English and Arabic is required.
The Senior Cybersecurity Assurance Consultant is responsible for leading, planning, and enhancing assurance services, ensuring effective delivery of cybersecurity, information security, and compliance assessment activities. The role translates strategic objectives into operational programs, manages assurance teams, and ensures continuous improvement of processes aligned with national and international standards. The position also plays a key role in stakeholder engagement, accreditation support (including NISCF), and coordination across departments to strengthen governance, risk, and compliance outcomes.<br><br>Key Responsibilities<br><br>Planning, directing, monitoring, improvement and maintenance of assurance service. Translate the strategic direction from the department head into actionable projects and programs. Provide solutions for challenges encountered in the operation and promotion of assurance services. Continuously assess and improve the efficiency and effectiveness of the Department operations. Manage the teams with in the department and ensure effective Resource Management. Coordinate with other departments on matters concerning the delivery of projects and operations. Develop and plan department objectives and key results. Follow-up with the top management on resources and requirements for the benefits of the department. Review development of deliverables related to NISCF. Manage the tasks and assignments among the NISCF team. Assist in setting up efficient and effective operation of NISCF assurance services. Interact with stakeholders, providing expert feedback on challenges and insights to the operation team. Interact with other departments in NCSA. Interact with external stakeholders for development and adoption of assurance services. Manage, mentor and lead the NISCF resources and certification/accreditation specialists, providing operational guidance, professional development, and capability enhancement<br><br>Requirements<br><br>Education & Experience:<br><br>Master’s degree in IT, Cybersecurity, Risk Management, or related field, or minimum 18 years of relevant experience. At least 5 years of experience in audit and assurance. Minimum 4 years of assessment or auditing experience in a specialized field. Proven hands-on experience in cybersecurity, information security, IT audit, and assurance.<br><br>Technical & Professional Skills<br><br>Strong knowledge of risk management and compliance assessment. Familiarity with international standards (ISO 27001, COBIT, NIA, Common Criteria, etc.). Knowledge of accreditation and certification standards (ISO 17021, 17024, 17025, 17065, 27006). Experience in governance, regulatory compliance, and management system development. Project management and team leadership experience. Professional certifications in auditing, compliance, or risk management (preferred). Experience engaging with senior executives and decision-makers.<br><br>Behavioral Competencies<br><br>Strong leadership, mentoring, and team management abilities. Excellent communication skills (oral and written) in English. Strong analytical, problem-solving, and critical thinking skills. Ability to manage multiple priorities under pressure and meet deadlines. Effective stakeholder management and conflict resolution skills.<br><br>Language: English (required)<br><br>Availability: As soon as possible<br><br>The contract duration is 12 months, with the possibility of extension based on departmental requirements.
Job description:<br><br> Job Purpose Under the leadership of the HR Manager, the primary purpose of this role is to lead the development and implementation of workforce planning, organization effectiveness, total rewards, HR systems, and people analytics strategies that support the Company's business objectives and long-term growth.<br>The role is responsible for ensuring that the organization has effective workforce plans, competitive reward programs, and reliable workforce insights to support strategic decision-making and organizational performance.<br>As a member of the HR Leadership Team, the position contributes to the development and execution of the HR strategy and drives continuous improvement across people-related processes and practices. Job Dimensions Financial Direct accountability for workforce budgeting, personnel cost forecasting, salary review budgets, performance bonus allocations, and reward-related expenditures. Shared accountability for HR budget management. Human Resources Organization of 1,000+ employees. Direct leadership of a team of Workforce Planning and Total Rewards professionals. Key Accountabilities Workforce Planning & Organization Effectiveness Lead the development and implementation of short-, medium-, and long-term workforce planning strategies aligned with business objectives and the Long-Range Business Plan. Oversee organization design and organizational effectiveness initiatives to support operational efficiency and business growth. Provide strategic advice to management on organizational structures, workforce optimization. Ensure workforce plans, recruitment activities, and manpower requirements remain aligned with organizational needs and approved budgets. Maintain accurate organization structures and workforce data to support business decision-making. Total Rewards & Compensation Lead the development, implementation, and continuous improvement of compensation, benefits, and reward programs to support attraction, retention, motivation, and performance. Ensure competitiveness, consistency, and alignment of salaries, benefits, and the Employee Value Proposition across the organization. Act as the focal point for all compensation and benefits matters and provide expert advice to management and HR stakeholders. Ensure consistency and compliance in salary proposals, promotions, allowances, and remuneration decisions. Participate in local and regional salary and benefits surveys and ensure market competitiveness of NOC reward practices. Lead annual salary review and performance bonus processes and support broader reward and recognition initiatives. Oversee the design, administration, and continuous enhancement of employee benefits and recognition programs. Ensure compliance with all applicable legal, regulatory, and governance requirements related to compensation and benefits. Collaborate with other HR functions to ensure total rewards programs are effectively integrated with talent, performance, and workforce planning processes. Workforce Budgeting & Cost Management Lead the annual manpower budgeting process and workforce cost forecasting. Ensure effective workforce cost planning, including salaries, bonuses, allowances, benefits, and recognition programs. Provide recommendations to optimize personnel costs while supporting business requirements. Monitor workforce costs and provide management with analysis and forecasts to support decision-making. Job Architecture & Evaluation Ensure all positions are supported by accurate and current job descriptions. Maintain the Company's job architecture and grading framework. Lead job evaluation activities and ensure consistency and governance in grading decisions. Support organization design, workforce planning, recruitment, and compensation initiatives through effective job evaluation practices. HR Analytics & Reporting Provide workforce analytics, dashboards, and reporting to support strategic and operational decision-making. Monitor workforce trends and key performance indicators and provide recommendations to management. Deliver regular workforce, headcount, compensation, and organizational reports to relevant stakeholders.<br>Drive a data-driven approach to workforce and reward decision-making. Competencies Delegate Appropriately and Communicate Effectively Demonstrate Adaptability in Managing Complex Situations Demonstrate Learning Agility and Drive Innovation Develop Emotional Intelligence and Cultural Competence Develop Others and Institutionalise Knowledge Develop Talent for the Future NOC Sustainability Facilitate Collaboration and Sense of Community Improve Safety, Technical Proficiency and Results Lead By Example with NOC Values Set Purpose, Strategic Direction and Company Plan Strengthen Accountability and Continuous Improvement Think and Act in Stakeholder-Centric Ways Education Bachelor’s degree in HR, Business, or related field CIPD qualified or equivalent, or studying a Post Graduate qualification in HR, Business Management or a similar discipline. Certification Formal training in Job Evaluation and in Compensation and Benefits processes highly desirable. Experience 10+ years’ experience in C&B of which a minimum of 3 should have been spent in a C&B leading role. Fluency in English essential, Fluency in Arabic is a plus
???? Doha, Qatar<br><br> ???? Qatar Energy LNG ⛽ Oil, Gas & Energy Infrastructure Full-time On-site<br><br>The Context Qatar Energy LNG, the world's premier liquefied natural gas producer, is hiring a Senior Production & Planning Engineer to oversee integrated supply chain planning, storage allocation, and vessel scheduling in Doha. Operating within a high-pressure, 24/7 commercial environment, the role ensures seamless coordination between upstream producers, storage terminals, port operations, and global customer delivery commitments.<br><br>What The Role Covers<br><br>Integrated Supply Chain & Loading Scheduling You develop reliable loading schedules for Ras Laffan Terminal Operations (RLTO) facilities, aligning tank storage inventories, rundown rates, and vessel berthing schedules. You actively resolve berth and loading conflicts by coordinating with RLIC producers, Qatar Energy Sales Operations, and port authority pilots to ensure zero operational disruption.<br><br>Inventory Management & Production Forecasting You build short-term and long-term production forecasts for Non-LNG products and refinery feedstock balances across operating terminals. You continuously monitor actual versus forecast rundown performance, updating models daily and operating specialized terminal planning systems (HIMS) to guarantee high inventory accuracy.<br><br>Disruption Mitigation & Process Governance You analyze planned and unplanned maintenance activities across storage and loading infrastructure to protect business continuity. In cases of unexpected facility downtime or operational bottlenecks, you formulate rapid mitigation plans, update standard scheduling procedures, and ensure full compliance with joint-venture agreements.<br><br>Candidate Profile<br><br>Bachelor's degree in Engineering (Chemical, Mechanical, Industrial, or related discipline) Minimum of 6 years of experience in oil and gas commercial operations and shipping, with at least 5 years specifically as a product or oil scheduler Proven track record in short- and long-term planning and scheduling for petroleum, LNG, or refined products Direct experience managing complex supply chain constraints, berth allocation, and tank farm inventory management Strong analytical and stress-management skills, with the ability to operate under time pressure in a fast-paced environment<br><br>Why This Role Stands Out - Supply Tech Nexus Take Qatar Energy LNG sits at the core of global energy supply, making terminal planning and vessel scheduling in Ras Laffan a critical node in international trade. Managing the scheduling of large-scale hydrocarbons requires precision and constant real-time alignment between production facilities, marine logistics, and global commercial trade desks.<br><br>Engineering professionals with specialized experience in hydrocarbon scheduling, terminal inventory modeling, and port berthing management are highly sought after across the Middle East. Positioned at the intersection of technical logistics and commercial shipping, this role offers an exceptional platform for long-term career growth within world-scale energy supply chains.<br><br>Salary Benchmark - Qatar Market (2024/2025) For a Senior Production & Planning Engineer With 6+ Years Of Specialized Energy Scheduling Experience, Based In Doha<br><br>Base salary: QAR 28,000 - 42,000/month<br><br>Curated and published by Supply Tech Nexus - the job platform dedicated to supply chain and logistics professionals across the MENA & GCC region.<br><br>Victor L. | Supply Tech Nexus | Logistics<br><br> WMS SAP GCC Region
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>This role is based in Bangkok, Thailand, and is open to candidates worldwide. We offer a generous relocation package to ensure a smooth transition to living and working in Bangkok.<br><br>The Opportunity:<br><br>We are looking for a Marketing Specialist / Campaign Manager who thrives on executing impactful marketing campaigns for business partners. In this role, you will spearhead high-volume, creative, and data-driven campaigns that contribute directly to the success of Agoda’s partners by boosting their business and reaching new heights.<br><br>You will leverage sophisticated Marketing tools like Iterable and Builder.io, while cultivating valuable insights from campaign performance to continuously improve strategies and drive better results.<br><br>If you’re detail-oriented with a flair for creativity, a knack for data analysis, and a desire to make a real impact, this is your chance to join a fast-paced and dynamic environment where your work directly drives partnership success.<br><br>Key Responsibilities:<br><br>Execute Partner Marketing Campaigns: Manage the end-to-end execution of our partners’ campaigns while ensuring timelines, quality, and stakeholder alignment. Creative Campaign Development: Collaborate to design compelling campaign materials, including themes and engagement-focused content tailored to partner audiences and strategy Leverage Marketing Tools: Operate advanced platforms (Iterable, Builder.io, and others) to deliver seamless and strategic campaign execution. Process optimization: Regularly review past campaigns, communications and projects to identify opportunities for improvements and advancements focused on driving efficiency Analyze & Optimize Campaign Performance: Measure performance metrics to uncover actionable insights, recommend campaign enhancements, and ensure optimal outcomes.<br><br>Requirements:<br><br>Marketing Campaign Execution Expertise: 1+ years in marketing operations or execution-focused roles with a proven track record of driving results. Results-Driven Professional: A passion to create campaigns that directly impact partner business growth and pipeline acceleration. Command of Digital Tools: Hands-on experience with marketing automation platforms like Iterable, Builder.io, Hub Spot, Braze, Mail Chimp, or similar. Multi-Tasking in a Fast-Paced Environment: Proven ability to manage several campaigns simultaneously without compromising quality. Detail-Oriented & Creative Problem Solver: Exceptional ability to understand and clarify requirements, refine messaging, and ensure all deliverables meet quality standards. Strong Analytical Mindset: Ability to interpret campaign data and performance to drive insights and propose impactful improvements.<br><br>IMPORTANT<br><br>This role will collaborate with our teams in the US and will require overlapping hours for effective communication. For example, you may be required to work two hours in the evening twice a week (exact times can be further discussed and coordinated). Flexibility in scheduling is required and expected to ensure smooth collaboration.<br><br>Why Join Us?<br><br>At Agoda, you will play a pivotal role in shaping our communication strategies and driving growth within the B2B marketing division. If you are an innovative thinker passionate about travel technology and have the skills to elevate our brand narrative, we invite you to apply and be part of our dynamic team!<br><br>#STRA#ANLS#MRKT#3 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #baku #minsk #brussels #antwerp #ghent #charleroi #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicanteockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #edinburgh #kiev #hcmc #hanoi #sanaar data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java #eventmarketing<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
???? Welcome to Your Next Adventure!<br><br>We are looking for an Agent Tools Strategy & Operations Specialist to own the tooling and processes that power our support agents — and to make every agent faster, more accurate, and more effective.<br><br>This role sits at the intersection of operations and product. You will define what our agent tools need to do, streamline the processes agents follow, and partner with Product and Engineering to build and improve the systems that make seamless, semi-automated support possible. You will ultimately move the classic support metrics — handle time, first contact resolution, and quality — but through a process and tooling lens, not through direct management of the agent team.<br><br>This is a strategic, data-driven position. We are looking for a brilliant generalist who can deeply own the agent-experience problem space today while evolving into broader CX strategic initiatives as the organization grows.<br><br>???? What You’ll Get Your Hands On<br><br>Own the Agent Tooling & Process Problem End-to-End<br><br>Understand, at an operations level, what agents need from their tools — and translate that into clear functional requirements and roadmaps. Map and streamline the end-to-end processes agents follow, removing friction, manual steps, and rework. Own the strategy and operations of core tooling capabilities such as case management and routing, agent assignment and capacity management, customer identification, and consolidation of fragmented tools into a unified workflow. Identify where semi-automation, templating, and guided workflows can reduce effort and error.<br><br>Partner with Product & Engineering to Build the Tools<br><br>Define product feature requirements and roadmaps together with Product and Engineering. Develop project plans across stakeholder groups to ensure successful development and deployment of features. Act as the quality-assurance arm of development — flag critical quality blockers and risks ahead of feature launches. Drive continuous improvement post-launch through defect tracking and remediation.<br><br>Drive Support Operations Metrics Through Tooling<br><br>Move the core support metrics — average handle time (AHT), first contact resolution (FCR), resolution time, and quality — by improving processes and tools rather than managing people. Build reporting and diagnostics that connect tooling and process changes to metric movement. Design experiments and pilots to validate that a tooling or process change actually improves agent efficiency and customer outcomes before scaling it.<br><br>Use Data to Drive Decisions<br><br>Leverage SQL, dashboards, and analytics tools to uncover where agents lose time and where processes break down. Quantify the impact of tooling gaps and prioritize the highest-leverage improvements. Build frameworks to monitor agent efficiency KPIs and early-warning signals.<br><br>Contribute as a CX Generalist<br><br>Support other strategic CX initiatives such as service quality improvements, journey redesign, and operational excellence programs. Contribute to building scalable frameworks, SOPs, and playbooks for support operations. Adapt as priorities evolve — this role is designed to grow with the business<br><br>????♂️ The Magic You Bring<br><br>4–6 years of experience in Support Operations, Product Operations, Customer Experience, Strategy, Consulting, or similar analytical roles within tech, marketplaces, or fast-paced environments. Strong analytical skills — ability to structure ambiguous problems and break them down into actionable components. Hands-on experience working with data (SQL, Excel, BI tools). Experience gathering requirements and partnering with Product and Engineering to ship tools or features. A process-improvement mindset — you instinctively look for ways to streamline, standardize, and automate. Strong stakeholder management and communication skills. Comfort working in ambiguity and ownership-driven environments. A bias for action and strong follow-through.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!