Operation Specialist Jobs in Qatar
9305 Jobs Found
<h2 class="h5">Job description</h2>
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<p>* The Librarian's role is to manage and maintain all company library-owned information resources and associated content.* This includes ensuring that the storing, archiving and taxonomical layout of information resources are consistent across and throughout the organization.<br>* Develop and manage convenient and accessible library and information services to all members.</p><br><br><p>* Supervises all day-to-day library operations such as check-in, check-out, renewals, new library members, answering users' inquiries.* Assists the Recreational Supervisor for effective and efficient implementation of policies and procedures within Dukhan Community Center and Library.<br>* Implements the library and information policies and procedures.* Designs and implements an ongoing planning process for the library.<br>* Develops and implements an operation plan and work plan based on the Community Center's strategic plan.* Evaluates the library's ongoing efforts to meet the goals and objectives identified in the Community Center's strategic plan.<br>* Directs the financial administration of the library to ensure cost-effectiveness of services and operations.* Prepares the library annual operating budget and present it for Management approval; monitors and oversees library expenditures.<br>* Performs original and copy cataloguing for different library materials in a variety of languages and formats to facilitate the identification and use of library materials in accordance with International Cataloging Standards such as Library of Congress Subject Headings, Dewey Decimal Classification System, AACR2, RDA rules in classifying and cataloging of Library Materials.* Develops a taxonomy system to classify and organize library information resources in a way that suits library users and assist them to identify the location of library materials inside the library.<br>* Utilizes bibliographic tools such as OCLC and LC to import and export bibliographic records from and into Library Management System.* Builds and develops the library collection to serve the essential needs of the Company and its employees.<br>* Manages and updates the Library's Page on the Company Intranet.* Oversees planning, organization and evaluation of Library programs and services to ensure they align with strategic objectives, fall within allocated resources and achieve most effective and efficient operation of the library.<br>* Assists library users in locating and obtaining information and materials from within the library, online, or through interlibrary loan in order to answer reference questions either in person or by telephone or email.* Educates patrons, presents workshops, and prepares instructional aids regarding bibliographic instruction, computers and technology, and library materials and services.<br>* Ensures a high-profile, Library's profile and keep the community informed of the evolving role of the library.* Prepares and conduct user satisfaction surveys to identify user's informational needs and to evaluate and enhance the provided library services and resources.<br>* Establishes collection development policies and procedures.* Selects and acquires library information materials in print and non-print formats in line with the research, educational and operational needs of Qatar Petroleum and Dukhan Community.<br>* Manages the processes by which library materials are ordered, received and tracked.* Manage and maintain the access to the library electronic resources and online databases.<br>* Formulates and implements an ongoing technology planning process.* Creates, evaluates and implements policies and procedures for library technology.<br>* Maintain web based virtual library equipped with the integrated library system.* Teach users how to use search functionality effectively & Liaises with IT staff and vendors.<br>* Supervises the library environment to enhance the user experience.* Creates a welcoming and user-friendly physical environment that encourages all community members to use library services.<br>* Creates and maintains a healthy and safe environment for library users and staff.* Supervises the ongoing operation and maintenance of the library's facility and related capital equipment.<br>* Prepares quarterly and annual usage reports to the Management.* Maintains and analyzes library operating statistics.<br>* Implements and maintain a comprehensive inventory of library print and non-print information material and identify any knowledge gaps and propose recommendations.* Assists the Recreational Supervisor in maintaining and reviewing the Community Centre & Library inventory listings.<br>* Up-date the system/list whenever necessary.* Employs a variety of marketing and promotional tactics to raise awareness of the library and its programs and services.<br>* Maintains contact and participates in collaborative programs with other libraries.* Prepares publicity materials to promote the library's programs and services online, in print, and through the Company Intranet.<br>* Liaise with different departments to optimize the benefit of the available resources and services.</p><br><br><ul>
<li>Bachelor degree in Library Science or equivalent.</li>
<li>Minimum of 6 years of library experience with 3 years progressive management experience.</li>
<li>Proficient in relevant Computer applications.</li>
<li>Relevant Certification from International Library Association will be an advantage.</li>
<li>Proficient in English and Arabic (oral and written)</li>
<li>Cultural awareness and sensitivity.</li>
<li>Accountable for ensuring safe conditions in Dukhan Community Center and the Library.</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Monthly Rate in QAR Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>8 Hours / 5 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>2 years, with possible extension</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Os Marriott Hotels trabalham para elevar a arte da hotelaria, inovando a cada oportunidade enquanto mantêm o conforto e familiaridade pelos quais são conhecidos por todo o mundo. Como membro dos Marriott Hotels, você ajuda a cumprir a promessa de "sempre oferecer uma ótima hotelaria", ao prestar um atendimento gentil, simpático e moderno, que incorpora e expande um legado. Com um nome que é sinônimo de hotelaria por todo o mundo, temos orgulho de convidar você a explorar uma carreira nos Marriott Hotels. Ao entrar para os Marriott Hotels, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.<br><br>O JW Marriott faz parte do portfólio de luxo da Marriott International e consiste em mais de 100 belos hotéis em cidades emblemáticas, além de locais de resort pelo mundo. O JW acredita em priorizar nossos colaboradores. Se nossos funcionários estão felizes, nossos hóspedes estarão felizes. Os colaboradores JW Marriott são confiantes, inovadores e autênticos e representam o legado da marca do fundador da empresa J. Willard Marriott. Nossos hotéis oferecem uma experiência profissional única, onde você faz parte de uma comunidade e aproveita vínculos verdadeiros com um diversificado grupo de colegas. O JW cria oportunidades de treinamento, desenvolvimento, reconhecimento e, o que é mais importante, fornece um local onde se pode correr atrás dos seus sonhos num ambiente de luxo, focado no bem-estar holístico. O tratamento excepcional dado aos nossos hóspedes começa por tratar bem nossos funcionários. É este o tratamento JW. Ao entrar para o JW Marriott, você se junta a um portfólio de marcas da Marriott International. Esteja onde pode realizar seu melhor trabalho, agir conforme seu propósito, fazer parte de uma incrível equipe global e se tornar a melhor versão de quem você é.
Position Objective<br><br>The Beauty Advisor is responsible for representing the brand by maximizing sales within the store through exceptional customer service and deep product knowledge. This role involves creating a welcoming environment, providing personalized beauty consultations, and contributing to the overall store operations and visual presentation standards as directed by the store manager or assistant store manager.<br><br>Key Responsibility<br><br>Customer Service & Sales<br><br> Serve as the initial point of contact for customers, offering personalized beauty consultations and product recommendations tailored to individual needs. Engage with customers in a warm, approachable manner, providing skincare advice, makeup tutorials, and product demonstrations to enhance the shopping experience. Assist customers in selecting products that meet their specific beauty needs, converting window shoppers into buyers, and building lasting customer relationships. Proactively promote and upsell the brand’s products, including cross-selling complementary items from within the store or other group brands. Promote and encourage customers to join the Club Apparel Loyalty Program to drive repeat sales and brand loyalty.<br><br>Product Knowledge & Brand Representation<br><br> Stay updated on the latest beauty trends, product launches, and ingredients in skincare and makeup to provide accurate information to customers. Maintain a deep understanding of the brand’s ethos, heritage, and products to deliver a consistent and compelling message to customers. Ensure that personal grooming and appearance reflect the brand image at all times. Demonstrate and apply makeup or skincare products to showcase their features and benefits, ensuring customers leave with a positive and informed impression of the brand.<br><br>Store Operations<br><br> Assist in store operational tasks, including opening and closing procedures, inventory management, and stock replenishment to ensure a well-stocked and organized sales floor. Help maintain visual presentation standards and ensure the store is clean, organized, and visually appealing according to company guidelines. Support in executing marketing and promotional activities, such as in-store events or product launches, to enhance customer engagement. Follow Standard Operating Procedures (SOPs) in handling payments, product returns, and customer complaints professionally and efficiently. Ensure compliance with health and safety standards, particularly when handling beauty products.<br><br>Sales Targets & KPIs<br><br> Consistently achieve or exceed individual sales targets, contributing to the overall store’s performance. Track and report on key performance indicators (KPIs) such as conversion rates, average transaction values, and customer satisfaction scores. Work closely with the team to meet collective goals, supporting a collaborative and results-driven store environment.<br><br>Desired Qualification<br><br>Strong knowledge of cosmetics, skincare, and beauty trends with experience in applying products. Proven customer service skills in retail, especially in beauty, and ability to build rapport with customers. Excellent communication and interpersonal skills for personalized product recommendations. A background in cosmetology or skincare is preferred but not mandatory; professional training in makeup or skincare is a plus.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br>OR<br>• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Recreation Operations<br>• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Monitors quality, standards and meets the expectations of the customers on a daily basis.<br>• Demonstrates knowledge of job-relevant issues, products, systems, and processes.<br>• Schedules events, programs, and activities, as well as the work of others.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Supports the management of outside vendors including water sports and scuba.<br>• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.<br>• Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.).<br>• Manages group activities including sand painting, bon fires, and team building events.<br>• Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br>Providing and Ensuring Exceptional Customer Service<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br>Conducting Human Resources Activities<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Participates in the performance appraisal system process, giving feedback when needed.<br>• Coordinates training activities for employees in department.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span></span><p><span>The HR Associate will support day-to-day HR operations for outsourced employees, including onboarding, mobilization, employee documentation, attendance, payroll coordination, employee relations, and client coordination. The role requires strong follow-up, documentation, and workforce management skills. </span><br></p><br><ul><li><span>Act as the primary point of contact for assigned clients, managing relationships, addressing queries, and gathering detailed requirements.<br></span></li><li><span>Source, screen, and shortlist candidates based on client requirements.<br></span></li><li><span>Conduct initial screening calls and coordinate interviews.<br></span></li><li><span>Build and maintain talent pools for recurring manpower requirements.<br></span></li><li><span>Support offer release, candidate follow-up, onboarding, and mobilization.<br></span></li><li><span>Coordinate with clients and internal teams on manpower requirements and replacements.<br></span></li><li><span>Maintain employee documents, attendance, timesheets, and payroll inputs.<br></span></li><li><span>Support employee relations, remobilization, demobilization, and exit formalities.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor’s degree in HR, Business Administration, or related field<br></span></li><li><span><span> 3</span>–6 years of experience in Talent Acquisition / HR roles<br></span></li><li><span>Experience in handling multiple roles across different domains<br></span></li><li><span>Strong communication and stakeholder management skills<br></span></li><li><span>Good knowledge of LinkedIn, job portals, ATS, and HRIS.<br></span></li><li><span>Ability to manage multiple requirements in a fast-paced environment<br></span></li><li><span>Locally available in Qatar (In-country hire only)<br></span></li></ul><br> </div>
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<span></span><ul><li><span>Monitor and manage AMI systems including Head
End System (HES), Meter Data Management (MDM), and communication networks.<br></span></li><li><span>Ensure continuous and seamless communication
between smart meters and central systems.<br></span></li><li><span>Identify, troubleshoot, and resolve AMI system
issues related to connectivity, data flow, and performance.<br></span></li><li><span>Perform first-level diagnosis of communication
failures and network performance issues.<br></span></li><li><span>Escalate complex or unresolved technical issues
to higher support levels or vendors as per procedures.<br></span></li><li><span>Analyze AMI operational data and generate system
performance insights and reports.<br></span></li><li><span>Coordinate with IT, metering, telecom, and field
teams to ensure system reliability.<br></span></li><li><span>Support system configuration, updates, and minor
enhancements under supervision.<br></span></li><li><span>Maintain system logs, incident records, and
operational documentation.<br></span></li><li><span>Ensure compliance with ISO, ISMS, BCMS, and
cybersecurity policies.<br></span></li><li><span>Adhere to corporate Health & Safety and
operational procedures.<br></span></li><li><span>Perform any other tasks assigned by the
supervisor.<br></span></li></ul><br><span>Requirements</span><ul><li><span>Bachelor’s degree in Electrical Engineering, IT, or related discipline.<br></span></li><li><span>Minimum 4 years of relevant experience in AMI system monitoring, MDM/HES operations, or similar environments.<br></span></li><li><span>Proficiency in AMI systems and operational software tools.<br></span></li><li><span>Knowledge of smart metering technologies and communication protocols.<br></span></li><li><span>Strong analytical, reporting, and coordination skills.<br></span></li><li><span>Good communication and teamwork abilities.<br></span></li><li><span>Written and spoken English is essential; Arabic is preferred.<br></span></li></ul><br> </div>
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About the job Wedding Butler - QHR
<p><strong>The Associate Experience:</strong></p><br>
<p>The hiring hotel believes that exceptional work deserves exceptional care. They are offering a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:</p><br>
<p>- A competitive salary and benefits package</p><br>
<p>- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</p><br>
<p>- A birthday day off (because your milestones matter!)</p><br>
<p>- Personalized development plans and continuous learning opportunities to support your career journey</p><br>
<p>These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with them.</p><br><p><strong>Your Role:</strong></p><br>
<p>1. Guest Interaction & Sales Support</p><br>
<p>- Conduct professional show-arounds for guests and planners requesting to view meeting rooms, ballrooms, and event spaces.</p><br>
<p>- Explain room capacities, setup possibilities, flow, and event logistics in alignment with Rosewood standards.</p><br>
<p>- Assist in gathering guest requirements, clarifying event details, and updating the team accordingly.</p><br>
<p>- Support with converting inquiries into confirmed events by delivering confident and elegant hospitality communication.</p><br>
<p>2. Event Coordination & Operations</p><br>
<p>- Prepare all event-related documents including BEOs, setups, floor plans, and operational notes.</p><br>
<p>- Ensure accurate communication of event details to Banquet Operations, Culinary, Stewarding, Engineering, Housekeeping, and other internal departments.</p><br>
<p>- Support the Events team during high-profile weddings, meetings, and VIP functions.</p><br>
<p>- Coordinate on-site needs and assist in maintaining readiness of all meeting rooms and event venues.</p><br>
<p>3. Menus, Tags & Materials Preparation</p><br>
<p>- Print all buffet name tags, food labels, menu cards, table tags, and any special signage required for events.</p><br>
<p>- Ensure luxury formatting, correct branding, and error-free content according to Rosewood identity standards.</p><br>
<p>- Maintain inventory and templates of all printed materials.</p><br>
<p>4. Administrative & Office Support</p><br>
<p>- Maintain event files, calendars, and departmental checklists.</p><br>
<p>- Follow up with vendors and internal teams as required.</p><br>
<p>- Assist with daily event briefings, minutes of meeting, and distribution of updated documents.</p><br>
<p>- Maintain professionalism, confidentiality, and organization in all tasks.</p><br>
<p>5. Service Excellence</p><br>
<p>- Uphold Rosewood's luxury service standards in every interaction.</p><br>
<p>- Handle guest and planner requests promptly, accurately, and with elegance.</p><br>
<p>- Support the team in delivering memorable experiences for all social, corporate, and VIP events.</p><br>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Multi Branch Manager is to oversee and manage the operations of multiple entertainment branches within a region or Company. They are responsible for ensuring the successful implementation of business strategies, driving revenue growth, and maintaining high levels of customer satisfaction across all branches. Additionally, they oversee branch managers, providing guidance, support, and direction to ensure consistent performance and adherence to Company standards. The Entertainment Multi Branch Manager also develops and implements operational policies and procedures, monitors financial performance, and analyzes market trends to identify opportunities for expansion and improvement.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Developing and implementing sales plans</p><br> <p>Conducting regular sales and operations meetings</p><br> <p>Briefing employees on current sales goals, promotions, and other relevant information</p><br> <p>Organizing marketing activities and events for the branch</p><br> <p>Increasing brand awareness for the Company within the community</p><br> <p>Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback</p><br> <p>Resolving customer problems as needed</p><br> <p>Complying with all applicable laws and regulations</p><br> <p>Assessing market conditions and identifying opportunities</p><br> <p>Drafting forecasts and business plans</p><br> <p>Managing budgets, allocating branch funds, and defining financial objectives</p><br> <p>Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals</p><br> <p>Adhering to high ethical and professional standards</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of the entertainment industry, including trends, customer preferences, and operational requirements.</p><br>
<p>Strong leadership and management skills to effectively oversee multiple branches, delegate tasks, and inspire teams to achieve goals.</p><br>
<p>Excellent communication and interpersonal abilities to collaborate with branch managers, staff, and stakeholders, fostering a cohesive and productive working environment.</p><br>
<p>Financial acumen to analyze budgets, revenue reports, and financial statements, making strategic decisions to optimize profitability and performance.</p><br>
<p>Problem-solving skills to address operational challenges, adapt to changing circumstances, and implement innovative solutions to enhance the overall customer experience.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Entertainment Management L3<br>Quality and Safety L3<br>Budgeting L3<br>Agility<br>Task and Project Planning L3<br>AI Fluency<br>Guest Relations L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration<br><br><br><br>
</div>
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.<br><br>Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.<br><br>What’s In It For You<br><br>You’ll join a growth company offering a competitive base salary, bonus structure and benefits. Petrochemical experience is mentionned in the requirements. A company vehicle and cell phone A long term, advancing career path in service, sales or management Access to the industry’s most innovative training programs Support from a dedicated technical service team A culture that values safety first, including training and personal protection Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments<br><br>What You Will Do<br><br>Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals. Target % sales time will be approximately 20%Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives Provide technical support to customers; identifying and resolving customer challenges, escalating as required Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water<br><br>As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.<br><br>Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.<br><br>Minimum Qualifications<br><br>Bachelor's degree Five years of technical sales or field sales support experience Possess a valid Driver's License and acceptable Motor Vehicle Record Immigration sponsorship is not available for this role<br><br>Preferred Qualifications<br><br>Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.) Water treatment or specialty chemical industry experience Working knowledge of OR operations, wet end chemistry, pulp mill operations><br><br>About Nalco Water<br><br>In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.<br><br>Our Commitment to a Culture of Inclusion & Belonging<br><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
As the industry leader in water technology, we’re growing and need talented people like you to help us continue to protect the world’s most vital resource.<br><br>Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.<br><br>What’s In It For You<br><br>You’ll join a growth company offering a competitive base salary, bonus structure and benefits. Petrochemical experience is mentionned in the requirements. A company vehicle and cell phone A long term, advancing career path in service, sales or management Access to the industry’s most innovative training programs Support from a dedicated technical service team A culture that values safety first, including training and personal protection Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments<br><br>What You Will Do<br><br>Generate and execute sales plans in existing customer base and in assigned competitively-held accounts, to meet profit increase goals. Target % sales time will be approximately 20%Work closely with current and prospective customers to understand business needs and recommend continuous improvement and innovation plans that will maintain and grow sales Develop strong relationships with key stakeholders within current and prospective customers, including plant or facility executives Provide technical support to customers; identifying and resolving customer challenges, escalating as required Engage in problem solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels Actively sell and support Nalco Water innovations and technology in assigned customers to promote long-term business relationships with Nalco Water<br><br>As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.<br><br>Training programs are held in the field and at Nalco Water Headquarters in Naperville, IL; travel is arranged and paid for by Nalco Water. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.<br><br>Minimum Qualifications<br><br>Bachelor's degree Five years of technical sales or field sales support experience Possess a valid Driver's License and acceptable Motor Vehicle Record Immigration sponsorship is not available for this role<br><br>Preferred Qualifications<br><br>Bachelor’s degree in engineering (chemical, mechanical, industrial) or life sciences (biology, chemistry, etc.) Water treatment or specialty chemical industry experience Working knowledge of OR operations, wet end chemistry, pulp mill operations><br><br>About Nalco Water<br><br>In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.<br><br>Our Commitment to a Culture of Inclusion & Belonging<br><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Multi Branch Manager is to oversee and manage the operations of multiple entertainment branches within a region or Company. They are responsible for ensuring the successful implementation of business strategies, driving revenue growth, and maintaining high levels of customer satisfaction across all branches. Additionally, they oversee branch managers, providing guidance, support, and direction to ensure consistent performance and adherence to Company standards. The Entertainment Multi Branch Manager also develops and implements operational policies and procedures, monitors financial performance, and analyzes market trends to identify opportunities for expansion and improvement.</p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Developing and implementing sales plans</p><br> <p>Conducting regular sales and operations meetings</p><br> <p>Briefing employees on current sales goals, promotions, and other relevant information</p><br> <p>Organizing marketing activities and events for the branch</p><br> <p>Increasing brand awareness for the Company within the community</p><br> <p>Interacting with customers on a regular basis to ensure satisfaction and gain useful feedback</p><br> <p>Resolving customer problems as needed</p><br> <p>Complying with all applicable laws and regulations</p><br> <p>Assessing market conditions and identifying opportunities</p><br> <p>Drafting forecasts and business plans</p><br> <p>Managing budgets, allocating branch funds, and defining financial objectives</p><br> <p>Coordinating with other branches to share knowledge, plan promotional activities, or achieve goals</p><br> <p>Adhering to high ethical and professional standards</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Comprehensive understanding of the entertainment industry, including trends, customer preferences, and operational requirements.</p><br>
<p>Strong leadership and management skills to effectively oversee multiple branches, delegate tasks, and inspire teams to achieve goals.</p><br>
<p>Excellent communication and interpersonal abilities to collaborate with branch managers, staff, and stakeholders, fostering a cohesive and productive working environment.</p><br>
<p>Financial acumen to analyze budgets, revenue reports, and financial statements, making strategic decisions to optimize profitability and performance.</p><br>
<p>Problem-solving skills to address operational challenges, adapt to changing circumstances, and implement innovative solutions to enhance the overall customer experience.</p><br>
<p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Resilience<br>Quality<br>Leadership<br>Entertainment Management L3<br>Quality and Safety L3<br>Budgeting L3<br>Agility<br>Task and Project Planning L3<br>AI Fluency<br>Guest Relations L3<br><br><br><u><b>Education</b></u>
<br>Bachelor's Degree in Business Administration<br><br><br><br>
</div>
Job Location:<br><br>Oaks Al Najada Doha<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>Souq Waqif Boutique Hotels is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor. The Housekeeping Supervisor will be responsible for the management of the entire housekeeping operations for the property.<br><br>Job Responsibilities<br><br>Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas). Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;Support housekeeping team to provide an excellent cleaning service;Oversee daily on the job training for all cleaning employees;Maintain accurate financial, maintenance and inventory records;<br><br>Qualifications<br><br>Experience in the management of a housekeeping team;Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;Excellent communication and interpersonal skills;Excellent time management and organisational skills;Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>You are a bar professional which is in an artistic and creative role, and as such the management team will look to you to develop original and exciting beverages using the best of local ingredients and traditions. You are responsible for ensuring that guests are delighted by the quality, creativity and variety of our beverage offerings. Your key duties and responsibilities are to serve the guests in accordance with our standards and quality in a gracious and courteous manner, to make sure that the bar is professionally set up at all times, and to process drink orders quickly and efficiently. You will be expected to take pride in all facets of service, quality, appearance, and cleanliness of yourself and your area of responsibility, and you must understand and adhere to the Beverage Department Standard Operating Procedures, and Beverage Manual.<br><br>Qualifications<br><br> Diploma in Hospitality Previous experience in Food & Beverage/Restaurant operations Passion for excellent service Excellent team player<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Primary Purpose Of The Job<br><br>Perform duties as a watch commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station shift in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil defence force, or military fire service or three years as leading fireman in QP. Possess a valid driving License – preferably Heavy Vehicle. Technical skills – must be able to use broad range of modern equipment for fire fighting and rescue. The ability to rapidly absorb information on arrival at an incident in conditions which may be dangerous and confusing and accordingly dictate instructions to the on scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate English Language (Qatar Energy L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education. Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer Course or equivalents. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level.
Job Location:<br><br>Oaks Al Najada Doha<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>Souq Waqif Boutique Hotels is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor. The Housekeeping Supervisor will be responsible for the management of the entire housekeeping operations for the property.<br><br>Job Responsibilities<br><br>Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas). Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;Support housekeeping team to provide an excellent cleaning service;Oversee daily on the job training for all cleaning employees;Maintain accurate financial, maintenance and inventory records;<br><br>Qualifications<br><br>Experience in the management of a housekeeping team;Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;Excellent communication and interpersonal skills;Excellent time management and organisational skills;Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>Souq Waqif Boutique Hotels is currently seeking a hard-working, dedicated and experienced individual for the role of Housekeeping Supervisor. The Housekeeping Supervisor will be responsible for the management of the entire housekeeping operations for the property.<br><br>Job Responsibilities<br><br>Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas). Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;Support housekeeping team to provide an excellent cleaning service;Oversee daily on the job training for all cleaning employees;Maintain accurate financial, maintenance and inventory records;<br><br>Qualifications<br><br>Experience in the management of a housekeeping team;Experience controlling and maintaining budgets, all operating supplies, replacements and consumables;Excellent communication and interpersonal skills;Excellent time management and organisational skills;Strong eye for detail, and ability to follow procedures and set the standard for cleanliness.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Primary Purpose Of The Job<br><br>Perform duties as a watch commander to direct and motivate teams responding to fires, rescues and other emergency situations to prevent escalation as quickly as possible. Design and formulate drills and exercises within the community to develop individual and team competencies to the benefit of the industrial cities community and within a safe working environment.<br><br>Direct the on-station shift in the performance of routine and non-routine duties, including emergency operations, exercises, drills, emergency vehicle operation and preparedness activities.<br><br>Required Experience And Skills<br><br>Minimum 7 years as a Fire-Fighter or equivalent in a commercial or industrial Fire-Fighter environment, civil defence force, or military fire service or three years as leading fireman in QP. Possess a valid driving License – preferably Heavy Vehicle. Technical skills – must be able to use broad range of modern equipment for fire fighting and rescue. The ability to rapidly absorb information on arrival at an incident in conditions which may be dangerous and confusing and accordingly dictate instructions to the on scene crews. Understanding for the victims of fire and accident and able to cope with distressing circumstances. Intermediate English Language (Qatar Energy L4) both spoken and written.<br><br>Educational Qualifications<br><br>Completed secondary school education. Successfully completed Basic Fire Fighter 1 & 2 (NFPA 1001) & Breathing Apparatus Wearer Course or equivalents. Successfully completed NFPA 1041 Fire Instructor 1 & NFPA Fire Officer 1 & 2Qualified First Aider to first responder (CPR with AED) level.
Company Description Sterling Restaurants W. L. L. has been serving the Qatar community since 1977, offering a broad range of cuisines from popular global and local brands. The company delivers exceptional dining experiences, catering to fast food, fine dining, and dessert preferences, ensuring something for everyone. With brands like Pizza Hut, Fuddruckers, Caravan Bukhara, and Coffee Beanery, Sterling Restaurants brings diverse flavors to various target segments. Owned by the Almuftah Group, a well-established family enterprise celebrating its 60th anniversary in 2023, the company continues to adapt to evolving market trends.<br>Role Description We are looking for an experienced IT Manager (Oracle Net Suite and Oracle Simphony) to manage the system implementation and integration in our Food & Beverage (F&B) operations. The ideal candidate will oversee the technical aspects of system deployment, ensure seamless system integration, and manage ongoing support to enhance operational efficiency. This role will collaborate closely with cross-functional stakeholders, platform providers, and technical teams to ensure system interoperability, data integrity, and alignment with business objectives. Qualifications: 5+ years of experience delivering Oracle Net Suite and Oracle Simphony projects. Proven experience in system implementation, integration, and post-deployment support. Strong understanding of F&B operations, including POS, inventory, and financial management. Excellent problem-solving skills and ability to troubleshoot system issues. Experience in training staff on new systems and technologies. Strong project management skills, including the ability to define project scope and meet deadlines.<br>Please share your CV to careers@almuftahsterling.com.
Job Summary The Holiday Supervisor is responsible for leading the planning, development, and delivery of customised holiday and travel packages tailored to client requirements. This role oversees end-to-end holiday operations, ensuring exceptional customer experiences, operational efficiency, and service excellence. The Holiday Supervisor drives continuous improvement initiatives, supports revenue growth through innovative travel solutions, and ensures the delivery of high-quality holiday products while maintaining compliance with travel regulations and industry standards. Key Responsibilities Holiday Operations & Customer Experience Supervise and guide the Holidays Coordinator in delivering outstanding customer service and travel experiences. Provide leadership and support on all aspects of holiday planning, package creation, and travel arrangements. Analyse client requirements and recommend customised holiday packages tailored to their preferences, budget, and travel objectives. Manage end-to-end travel arrangements, including flights, accommodation, transportation, tours, excursions, travel insurance, and visa-related services. Serve as the primary escalation point for customer concerns, ensuring prompt resolution of complaints and service issues. Monitor customer feedback and implement improvements to enhance customer satisfaction and loyalty. Travel Planning & Package Development Design, develop, and promote attractive holiday packages and travel itineraries. Research destinations, travel trends, pricing, weather conditions, visa requirements, cultural considerations, and customer reviews to create competitive travel offerings. Liaise with airlines, hotels, tour operators, and travel partners to secure the best rates and travel solutions. Prepare promotional materials and sales initiatives to effectively market holiday packages and maximise revenue opportunities. Ensure all travel services are accurately booked and confirmed in accordance with customer requirements and company procedures. Reservations & Compliance Oversee reservation management, including standard and interline bookings. Ensure compliance with airline policies, travel regulations, visa requirements, and travel insurance procedures. Maintain accurate travel documentation and provide customers with comprehensive travel information, including itineraries, guides, maps, and destination-specific materials. Monitor operational processes and identify opportunities for efficiency improvements and cost optimisation. Knowledge, Skills & Competencies Technical Knowledge Strong knowledge of travel planning, holiday package creation, and destination management. Proficiency in Computer Reservation Systems (CRS), Global Distribution Systems (GDS), and e-travel platforms. Sound understanding of airline rules, fare structures, ticketing procedures, travel insurance, and visa requirements. Advanced proficiency in Microsoft Office applications (Word, Excel, Power Point, Outlook). Working knowledge of ERP systems, with SAP experience preferred. Core Competencies Leadership & Team Management Customer Service Excellence Travel Package Development Reservation Management Problem Solving & Decision Making Negotiation & Relationship Management Resilience & Agility Quality Orientation AI Fluency Education Bachelor's Degree in Tourism, Hospitality Management, Business Administration, or a related field. Professional certifications in Travel & Tourism, Hospitality, or related disciplines are advantageous. Experience Minimum 5 years of experience in the travel, tourism, or hospitality industry. At least 3 years of relevant experience in holiday package development, travel operations, or reservations management. GCC experience is preferred. Proven experience in customer relationship management, travel planning, and team supervision