Operation Manager Jobs in Qatar
8789 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. <br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: <br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. <br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. <br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. <br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: <br>- Exclusive training and leadership development programs <br>- Recognition and rewards for exceptional service <br>- Preferential Members Rates at Marriott Hotels Globally <br>- Dining & Wellness discounts for your family and you <br>- Medical Insurance Coverage <br>- An HR team dedicated to your success and wellbeing <br>OUR EXPECTATIONS FROM THE ROLE: <br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for assisting the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - - - - - - - - - -<br><br>Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously<br><br>identify ways to improve collection process and recommend implementation.<br><br>Assist with analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to<br><br>ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher-end buckets<br><br>(associated with high probability of default). For the lower-end buckets (representing one or two instalments<br><br>overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent<br><br>the outstanding amounts from moving to the higher-end default buckets.<br><br>Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current<br><br>market and working environment to protect the best interests of the bank and to ensure efficient and effective<br><br>process flow of the Department’s functions.<br><br>Assist the remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain<br><br>approval from relevant approving authority, negotiate and finalize with customer and implement approved work<br><br>out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve<br><br>collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses<br><br>for the bank.<br><br>Assist the collection and provisioning process in accordance with QNB’s policies and procedures and in<br><br>compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms.<br><br>Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and<br><br>third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals.<br><br>Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial.<br><br>Implements KPI’s and best practices for Retail Recovery Control.<br><br>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br>Act within the limits of the powers delegated to the incumbent.<br><br> Customer (Internal & External): - - - - -<br><br>Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and<br><br>deal information including conducting site visits, and assessing the true status of the customer’s business,<br><br>Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems.<br><br>Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit,<br><br>the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal<br><br>consultants, government officials, etc. to achieve the Department’s goals and objectives.<br><br>Keep close tabs and follow up on customer activities and whereabouts through communication with such<br><br>customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc.<br><br>Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which<br><br>includes guidelines for initiating contact with the errant customers (verbal/ written reminders), filing of charges with<br><br> Internal (Processes, Products, Regulatory): - - - - - - - - - - - - -<br><br>Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the<br><br>Early Warning officers to identify non-performing customers.<br><br>Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all<br><br>possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant<br><br>third parties [without duplicating checking already made by the Early Warning officers].<br><br>Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as<br><br>deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances<br><br>have failed).<br><br>Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed<br><br>collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and.<br><br>Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL<br><br>accounts and provide them with relevant legal documentation related to the exposure as early as possible so that<br><br>timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the<br><br>overdue amounts including conducting thorough legal documentation review and security / collateral confirmation<br><br>and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate<br><br>remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or<br><br>to assist in building up bank’s case against the customer.<br><br>Determine updated collateral [real estate and movable assets] values and mark to market values of securities<br><br>pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario<br><br>execution.<br><br>Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt<br><br>collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the<br><br>relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting /<br><br>absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn<br><br>periodic collection status reports are given to the Department to update us on developments. Responsible for<br><br>recommending termination of low performing debt collectors.<br><br>Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of<br><br>competent external legal counsel, and or referral / filing of case against the erring customer with the Police<br><br>authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and<br><br>difficult / non-cooperative clients.<br><br>Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled.<br><br>Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel,<br><br>police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and<br><br>developments of such cases.<br><br>Execute on timely basis the required actions related to the management, control, monitoring, maintenance and<br><br>reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re<br><br>structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests;<br><br>interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in<br><br>accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and<br><br>procedures and the QCB requirements.<br><br>Manage the public auctions process and ensure the independence over the selection and evaluation of bids.<br><br>Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB<br><br>requirements.<br><br>In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information<br><br>concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP,<br><br>Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external<br><br>auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports<br><br>will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases<br><br>raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re<br><br>scheduled Loans Report, Collateral (Vehicles) Sold Report.<br><br> Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,<br><br>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control<br><br>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure,<br><br>monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the<br><br>Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank.<br><br> Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course<br><br>of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and<br><br>Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for<br><br>containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further<br><br>deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer<br><br>contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and<br><br>the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in<br><br>accordance with QNB policies and procedures and in compliance with QCB regulations.<br><br>Education And Experience Requirements<br><br>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1 year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Purpose and Scope: Perform drafting work compiling and organizing engineering and drafting data, designing structures and recommending design changes, and preparing specifications and estimates. Additional duties include surveying, GIS/GeoBase updates and maintenance. This position is in support of the Air Force Contract Augmentation Program (AFCAP) and is located at Al Udeid Air Base, Doha, Qatar.</p><p>Essential Responsibilities:</p><ul><li>Create and print custom maps via Defense Area Printing Service (DAPS) or other Government-directed system upon the request of the Customer.</li><li>Save the maps to the Government IDMS or other media as requested.</li><li>Provide engineering surveys for facility projects, construction layout, utility location, and disaster response (e.g., topography, boundary, construction, and route).</li><li>Conduct in-the-field land surveys to collect geospatial data portraying the installation s built and natural infrastructure to update utility, infrastructure, and facility MDSs.</li><li>Create and maintain technical drawings, geospatial data, and maps.</li><li>Provide engineering assistance and drafting support to customers, engineers, craftsmen, in-house projects and work tasks, and as requested by the Customer.</li><li>Establish and maintain a repository of technical reference material, plans, and specifications for facilities that is easily accessible to the work force engaged in engineering, operations, and maintenance.</li><li>Compile and organize project documentation, including cost estimates, plans, specifications, statements of work, bills of materials, time schedules, submittal registers, and A&E statements of work (SOW), as provided by the Government.</li><li>Utilize GeoBase as the Air Force program for installation GIS, utilizing an enterprise GIS geared toward meeting Air Force civil engineering and mission requirements for facilities management.</li><li>Perform GIS and GeoBase activities IAW DoDI 8130.01, Installation Geospatial Information and Services (IGI&S), DAFI 32-10112, IGI&S, DAF GeoBase Program Guidance and Policies, AFCENT GeoBase Program Guidance, and AFCEC Geospatial Integration Office program management.</li><li>Comply with GeoBase Common Installation Picture (CIP), Mission Data Set (MDS), Mission Data Layers (MDL) control documents, and the Spatial Data Standards for Facilities, Infrastructure, and Environment (SDSFIE) Air Force Adaptation specifications, data quality requirements, and reporting standards.</li><li>Provide updated CIP maps to the COR annually or when there s changes to infrastructure on the installation (i.e., new buildings/roads, demolished buildings/roads, or airfield changes), in both printed and electronic formats, with quantities and dimensions as requested by the Government.</li><li>Document and maintain spatially accurate and georeferenced digital facility floor plans, as required by the COR, consistent with the Drawing of Record (DoR) and/or Space Use Data Set (SUDS) guidance IAW the AFCEC Facility Space Planning & Optimization Management Playbook or local procedures (as determined by the COR).</li><li>Employ industry-standard methods, including 360-degree digital scans and photographs, to achieve comprehensive, accurate, and up-to-date documentation of facility interiors and exteriors.</li><li>Perform surveys for airfield waivers, line-of-sight issues, topographic mapping, parcel boundaries, locations of existing construction and layouts of new facilities, to meet engineering requirements and related services (e.g., topographic surveys, static Global Positioning System (GPS), Real-Time Kinematic (RTK), control surveys, and boundary surveys) using Government-provided equipment utilizing survey and resource grade GPS, Range Finders, and Total Stations to perform surveys, and save the survey data within the GIS database.</li><li>Update and maintain installation CIP, IDP, District Plans, Component plans and other MDSs and MDLs spatial data to accurately represent ground truth while also capturing installation spatial data requirements as directed by the Customer.</li><li>Edit, maintain and add new GIS data within the Air Force System of Record (GEOMAP), utilizing the ESRI ArcGIS Pro software platform or AutoCAD software as directed by the Customer.</li><li>Meet with installation subject matter experts for each MDS/MDL to verify accurate spatial and attribute data and provide timely updates when presented with discrepancies.</li><li>Maintain, within a government database as designated by the Government, as-built drawings for downrange facilities and infrastructure.</li><li>Perform other surveying, drafting and GIS/GeoBase duties as assigned.</li></ul><p>Minimum Position Knowledge, Skills and Abilities Required:</p><ul><li>Must have at least three (3) years of experience in surveying and drafting and at least one (1) year of experience (within three years) with current versions of AutoCAD and GIS software.</li><li>Must be proficient in creating and maintaining technical drawings, geospatial data, and maps.</li><li>Must have familiarity with all tools and techniques of survey to include: differential leveling, Engineering Data Management/Data Collectors, and GPS equipment usage (preferably Trimble equipment) and associated download software.</li><li>Must be capable of creating or updating space usage information contained in SUDS.</li><li>Preference will be given to individuals who have worked on US Government and Military domestic and international projects.</li><li>Experience in the use of documents relating to the development of projects, contracting, and construction is necessary.</li><li>Must have knowledge of principles of project design reviews, GIS/GeoBase Updates & Maintenance, surveying services and other administrative functions.</li><li>Proficient in AutoCAD 2025 or newer and use AutoCAD to create presentable and accurate facility and infrastructure plans for concept and statement of work requirements for project execution.</li><li>Excellent communications, effective leadership and interpersonal skills.</li><li>Computer literate; can use Microsoft Office and Project, etc.</li><li>Strong ability to work and lead as a member of a diverse, dynamic team.</li><li><br></li><li>ing to job.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have at least three (3) years of experience in surveying and drafting and at least one (1) year of experience (within three years) with current versions of AutoCAD and GIS software.</li><li>Must be proficient in creating and maintaining technical drawings, geospatial data, and maps.</li><li>Must have familiarity with all tools and techniques of survey to include: differential leveling, Engineering Data Management/Data Collectors, and GPS equipment usage (preferably Trimble equipment) and associated download software.</li><li>Must be capable of creating or updating space usage information contained in SUDS.</li><li>Preference will be given to individuals who have worked on US Government and Military domestic and international projects.</li><li>Experience in the use of documents relating to the development of projects, contracting, and construction is necessary.</li><li>Must have knowledge of principles of project design reviews, GIS/GeoBase Updates & Maintenance, surveying services and other administrative functions.</li><li>Proficient in AutoCAD 2025 or newer and use AutoCAD to create presentable and accurate facility and infrastructure plans for concept and statement of work requirements for project execution.</li><li>Excellent communications, effective leadership and interpersonal skills.</li><li>Computer literate; can use Microsoft Office and Project, etc.</li><li>Strong ability to work and lead as a member of a diverse, dynamic team.</li><li>Outstanding problem-solving skills and sound judgment.</li><li>Must be a USN to fill this position.</li><li>Must be able to obtain and maintain a Secret US Government Clearance.</li><li>Note: US Citizenship is required to obtain Secret Clearance.</li><li>Possess a valid state issued driver s license or international driver s license and passport.</li><li>Prior overseas government contracting experience preferred.</li></ul>
<p>Purpose and Scope: Perform drafting work compiling and organizing engineering and drafting data, designing structures and recommending design changes, and preparing specifications and estimates. Additional duties include surveying, GIS/GeoBase updates and maintenance. This position is in support of the Air Force Contract Augmentation Program (AFCAP) and is located at Al Udeid Air Base, Doha, Qatar.</p><p>Essential Responsibilities:</p><ul><li>Create and print custom maps via Defense Area Printing Service (DAPS) or other Government-directed system upon the request of the Customer. Save the maps to the Government IDMS or other media as requested.</li><li>Provide engineering surveys for facility projects, construction layout, utility location, and disaster response (e.g., topography, boundary, construction, and route).</li><li>Conduct in-the-field land surveys to collect geospatial data portraying the installation s built and natural infrastructure to update utility, infrastructure, and facility MDSs.</li><li>Create and maintain technical drawings, geospatial data, and maps.</li><li>Provide engineering assistance and drafting support to customers, engineers, craftsmen, in-house projects and work tasks, and as requested by the Customer.</li><li>Establish and maintain a repository of technical reference material, plans, and specifications for facilities that is easily accessible to the work force engaged in engineering, operations, and maintenance.</li><li>Compile and organize project documentation, including cost estimates, plans, specifications, statements of work, bills of materials, time schedules, submittal registers, and A&E statements of work (SOW), as provided by the Government.</li><li>Utilize GeoBase as the Air Force program for installation GIS, utilizing an enterprise GIS geared toward meeting Air Force civil engineering and mission requirements for facilities management. Perform GIS and GeoBase activities IAW DoDI 8130.01, Installation Geospatial Information and Services (IGI&S), DAFI 32-10112, IGI&S, DAF GeoBase Program Guidance and Policies, AFCENT GeoBase Program Guidance, and AFCEC Geospatial Integration Office program management.</li><li>Comply with GeoBase Common Installation Picture (CIP), Mission Data Set (MDS), Mission Data Layers (MDL) control documents, and the Spatial Data Standards for Facilities, Infrastructure, and Environment (SDSFIE) Air Force Adaptation specifications, data quality requirements, and reporting standards.</li><li>Provide updated CIP maps to the COR annually or when there s changes to infrastructure on the installation (i.e., new buildings/roads, demolished buildings/roads, or airfield changes), in both printed and electronic formats, with quantities and dimensions as requested by the Government.</li><li>Document and maintain spatially accurate and georeferenced digital facility floor plans, as required by the COR, consistent with the Drawing of Record (DoR) and/or Space Use Data Set (SUDS) guidance IAW the AFCEC Facility Space Planning & Optimization Management Playbook or local procedures (as determined by the COR). Employ industry-standard methods, including 360-degree digital scans and photographs, to achieve comprehensive, accurate, and up-to-date documentation of facility interiors and exteriors.</li><li>Perform surveys for airfield waivers, line-of-sight issues, topographic mapping, parcel boundaries, locations of existing construction and layouts of new facilities, to meet engineering requirements and related services (e.g., topographic surveys, static Global Positioning System (GPS), Real-Time Kinematic (RTK), control surveys, and boundary surveys) using Government-provided equipment utilizing survey and resource grade GPS, Range Finders, and Total Stations to perform surveys, and save the survey data within the GIS database.</li><li>Update and maintain installation CIP, IDP, District Plans, Component plans and other MDSs and MDLs spatial data to accurately represent ground truth while also capturing installation spatial data requirements as directed by the Customer.</li><li>Edit, maintain and add new GIS data within the Air Force System of Record (GEOMAP), utilizing the ESRI ArcGIS Pro software platform or AutoCAD software as directed by the Customer.</li><li>Meet with installation subject matter experts for each MDS/MDL to verify accurate spatial and attribute data and provide timely updates when presented with discrepancies.</li><li>Maintain, within a government database as designated by the Government, as-built drawings for downrange facilities and infrastructure.</li><li>Perform other surveying, drafting and GIS/GeoBase duties as assigned.</li></ul><p>Minimum Position Knowledge, Skills and Abilities Required:</p><ul><li>Must have at least three (3) years of experience in surveying and drafting and at least one (1) year of experience (within three years) with current versions of AutoCAD and GIS software.</li><li>Must be proficient in creating and maintaining technical drawings, geospatial data, and maps.</li><li>Must have familiarity with all tools and techniques of survey to include: differential leveling, Engineering Data Management/Data Collectors, and GPS equipment usage (preferably Trimble equipment) and associated download software.</li><li>Must be capable of creating or updating space usage information contained in SUDS.</li><li>Preference will be given to individuals who have worked on US Government and Military domestic and international projects.</li><li>Experience in the use of documents relating to the development of projects, contracting, and construction is necessary.</li><li><br></li></ul><p>OTHER RESPONSIBILITIES</p><p>Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</p><p>Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.</p><p>Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Must have at least three (3) years of experience in surveying and drafting and at least one (1) year of experience (within three years) with current versions of AutoCAD and GIS software.</li><li>Must be proficient in creating and maintaining technical drawings, geospatial data, and maps.</li><li>Must have familiarity with all tools and techniques of survey to include: differential leveling, Engineering Data Management/Data Collectors, and GPS equipment usage (preferably Trimble equipment) and associated download software.</li><li>Must be capable of creating or updating space usage information contained in SUDS.</li><li>Preference will be given to individuals who have worked on US Government and Military domestic and international projects.</li><li>Experience in the use of documents relating to the development of projects, contracting, and construction is necessary.</li><li>Must have knowledge of principles of project design reviews, GIS/GeoBase Updates & Maintenance, surveying services and other administrative functions.</li><li>Proficient in AutoCAD 2025 or newer and use AutoCAD to create presentable and accurate facility and infrastructure plans for concept and statement of work requirements for project execution.</li><li>Excellent communications, effective leadership and interpersonal skills.</li><li>Computer literate; can use Microsoft Office and Project, etc.</li><li>Strong ability to work and lead as a member of a diverse, dynamic team.</li><li>Outstanding problem-solving skills and sound judgment.</li><li>Must be a USN to fill this position.</li><li>Must be able to obtain and maintain a Secret US Government Clearance. Note: US Citizenship is required to obtain Secret Clearance.</li><li>Possess a valid state issued driver s license or international driver s license and passport.</li><li>Prior overseas government contracting experience preferred.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>The Banquet Captain is responsible for supervising banquet service operations to ensure the flawless execution of events in accordance with <br>The Ritz‑Carlton Gold Standards<br>. This role leads banquet service associates during functions, ensuring exceptional guest experiences through personalized service, attention to detail, and operational excellence.<br>Key Responsibilities<br>Service & Guest Experience<br>Lead and supervise banquet service staff during meetings, conferences, weddings, and special events.<br>Ensure all events are executed according to event orders (BEOs), brand standards, and guest expectations.<br>Anticipate guest needs, personalize service, and create memorable experiences consistent with The Ritz‑Carlton service values.<br>Serve as the primary point of contact during events to handle guest requests, concerns, and service recovery when needed.<br>Maintain professional service etiquette and appearance at all times.<br>Operational Execution<br>Conduct pre‑event briefings to communicate event details, service sequence, and assignments.<br>Coordinate with Culinary, Sales, Stewarding, and Event Management teams to ensure seamless event flow.<br>Confirm correct setup of function rooms, including table arrangements, décor, audio‑visual support, and service equipment.<br>Supervise food and beverage service to ensure correct timing, presentation, quality, and temperature.<br>Monitor compliance with food safety, hygiene, and alcohol service standards.<br>Leadership & Team Management<br>Assign duties and manage staffing levels during events.<br>Coach, motivate, and support banquet associates to maintain high service performance.<br>Assist with training new team members and reinforcing brand service standards.<br>Model Ritz‑Carlton leadership behaviors and promote a respectful, inclusive work environment.<br>Administrative & Quality Control<br>Verify accuracy of BEOs, guest counts, menu selections, and timing.<br>Ensure billing accuracy by confirming consumption, charges, and event completion details.<br>Maintain cleanliness, organization, and proper handling of banquet equipment and storage areas.<br>Participate in daily line‑ups, departmental meetings, and continuous improvement initiatives.<br>Required Skills & Qualifications<br>Previous banquet or food & beverage supervisory experience, preferably in a luxury hotel environment.<br>Strong leadership, communication, and interpersonal skills.<br>Excellent attention to detail and ability to multitask in a fast‑paced environment.<br>Solid understanding of banquet service styles (plated, buffet, cocktail, family style).<br>Working knowledge of food safety, hygiene, and beverage service standards.<br>Ability to work flexible shifts, including evenings, weekends, and holidays.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>Preferably Female<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Hostess at The Ritz-Carlton, you will be the first and last impression of our guests’ dining experience. You are responsible for warmly welcoming guests, managing reservations, and ensuring a seamless flow of service within the restaurant while delivering exceptional luxury hospitality in line with Marriott International’s service excellence standards.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.<br>KEY RESPONSIBILITIES:<br>Greet guests warmly and professionally upon arrival, using guests’ names whenever possible<br>Manage restaurant reservations and seating arrangements efficiently<br>Escort guests to their tables and present menus<br>Maintain accurate waitlists during peak periods and communicate waiting times clearly<br>Coordinate with servers and kitchen staff to ensure smooth table turnover and service flow<br>Handle guest inquiries, requests, and special arrangements (VIPs, celebrations, dietary needs)<br>Monitor dining area cleanliness, ambiance, and readiness at all times<br>Answer phone calls, manage bookings, and respond to guest inquiries promptly<br>Ensure adherence to Marriott and Ritz-Carlton service standards and brand values<br>Address guest concerns professionally and escalate when necessary<br>Support the F&B team to deliver a memorable and personalized dining experience<br>Skills & Competencies<br>Strong interpersonal and communication skills<br>Professional appearance and excellent grooming standards<br>Customer-focused with a positive and welcoming attitude<br>Ability to handle high-pressure situations with grace and composure<br>Attention to detail and strong organizational skills<br>Multitasking ability in a fast-paced environment<br>Basic knowledge of restaurant operations and reservation systems<br>Fluency in English (additional languages are an advantage)<br>Qualifications & Experience<br>High school diploma or equivalent<br>Previous experience in a luxury hotel or fine dining restaurant preferred<br>Familiarity with Marriott systems or reservation platforms is an advantage<br>Core Work Activities<br>Creating a welcoming first impression aligned with Ritz-Carlton Gold Standards<br>Managing dining room capacity and optimizing seating efficiency<br>Building guest loyalty through personalized service<br>Supporting team collaboration and maintaining service excellence<br>Marriott Core Values<br>Put People First<br>Pursue Excellence<br>Embrace Change<br>Act with Integrity<br>Serve Our World<br>Work Environment & Requirements<br>Standing and walking for extended periods<br>Flexibility to work shifts, weekends, and holidays<br>Maintaining high grooming and hygiene standards<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>JOB PURPOSE</b></p><p><br></p><p>To lead Almana Group's government accounts and tendering function by managing relationships with government entities, identifying public sector business opportunities, and overseeing the Group's participation in government tenders, RFQs, and RFPs. The role serves as the central coordination point for government opportunities across the Group, ensuring effective collaboration among business units to deliver competitive, compliant, and integrated solutions that support business growth.</p><p><br></p><p><b>KEY RESULTS AREAS / DELIVERABLES AND KEY ACTIVITIES</b></p><p><br></p><p><b>GOVERNMENT ACCOUNT MANAGEMENT</b></p><p><b><i></i></b></p><p>· <b><i>Manage relationships with government entities to strengthen Almana Group's presence and identify new business opportunities.</i></b></p><p>· Build and maintain relationships with government ministries, authorities, municipalities, and public sector organizations.</p><p>· Act as the Group's primary point of contact for government procurement opportunities and related inquiries.</p><p>· Maintain regular engagement with key government stakeholders to strengthen business relationships.</p><p>· Monitor government initiatives, development programs, and upcoming projects relevant to the Group.</p><p>· Support the development of account strategies to expand the Group's public sector business.</p><p>· Represent the Group in meetings, presentations, and discussions with government stakeholders.</p><p><br></p><p><b>TENDER & PROPOSAL MANAGEMENT</b></p><p><b><i></i></b></p><p>· <b><i>Manage the end-to-end tender process to ensure timely, competitive, and compliant submissions.</i></b></p><p>· Monitor government procurement portals, tender platforms, and public announcements for new opportunities.</p><p>· Evaluate tender opportunities and coordinate the bid/no-bid decision process.</p><p>· Coordinate the preparation of technical, commercial, and compliance documentation.</p><p>· Ensure all submissions comply with tender requirements, procurement regulations, and submission deadlines.</p><p>· Coordinate tender clarifications, revisions, negotiations, and post-submission activities.</p><p>· Maintain accurate records of tender opportunities, submissions, awards, and outcomes.</p><p><br></p><p><b>CROSS-BUSINESS COORDINATION</b></p><p> · <b><i>Coordinate business units to develop integrated and competitive government proposals. </i></b></p><p>· Work closely with commercial, technical, finance, legal, procurement, and operations teams throughout the tender process.</p><p>· Identify the most suitable business units to participate in each opportunity.</p><p>· Facilitate collaboration between multiple subsidiaries on joint government projects.</p><p>· Ensure alignment on pricing, technical scope, commercial terms, and project execution plans.</p><p>· Monitor progress and follow up on deliverables from all participating stakeholders.</p><p>· Promote effective communication and knowledge sharing throughout the proposal development process.</p><p><b>BUSINESS DEVELOPMENT & OPPORTUNITY MANAGEMENT</b></p><p> · <b><i>Drive government business growth by identifying, evaluating, and pursuing strategic opportunities. </i></b></p><p>· Develop and maintain a robust pipeline of government opportunities across all relevant Develop and maintain a pipeline of government opportunities across all relevant sectors.</p><p>· Assess opportunities based on strategic fit, commercial viability, and business objectives.</p><p>· Identify emerging government initiatives and procurement trends.</p><p>· Recommend strategies to improve tender win rates and government market penetration.</p><p>· Support the development of integrated business solutions across multiple business units.</p><p>· Build market intelligence to support long-term government business development strategies.</p><p><b>REPORTING & PERFORMANCE MANAGEMENT </b></p><p><b><i></i></b></p><p>· <b><i>Monitor government business performance and provide management with timely reports and recommendations. </i></b></p><p>· Maintain an up-to-date pipeline of government opportunities and tender activities.</p><p>· Track tender submissions, success rates, contract awards, and revenue generated.</p><p>· Analyze tender outcomes to identify improvement opportunities and best practices.</p><p>· Prepare regular reports and presentations for senior management.</p><p>· Monitor key performance indicators related to government accounts and tendering activities.</p><p>· Recommend initiatives to improve tender processes, proposal quality, and operational efficiency.</p><p><b><i></i></b></p><p><b>GOVERNANCE, COMPLIANCE & RISK MANAGEMENT</b></p><p><b><i></i></b></p><p>· <b><i>Ensure government engagement and tendering activities comply with applicable regulations, policies, and governance standards. </i></b></p><p>· Ensure compliance with government procurement regulations and internal approval processes.</p><p>· Review tender documentation to identify commercial, contractual, and operational risks.</p><p>· Coordinate with Legal, Finance, and Compliance teams on tender-related requirements.</p><p>· Ensure proper control, confidentiality, and retention of tender documentation.</p><p>· Promote ethical business practices throughout all government engagement activities.</p><p>· Support internal and external audits relating to government contracts and tender submissions.</p><p><b><i></i></b></p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>EDUCATION: </b></p><p>· Bachelor's Degree in Business Administration, Marketing, Engineering, or a related discipline.</p><p>· A Master's Degree (MBA or equivalent) is an advantage.</p><p><br></p><p><b>EXPERIENCE:</b></p><p>· Minimum 7–8 years of experience in government account management, tender management, business development, or a related commercial role.</p><p>· Proven experience managing government tenders, RFQs, RFPs, and public procurement processes.</p><p>· Experience working with government ministries, authorities, municipalities, and public sector organizations.</p><p>· Experience coordinating multidisciplinary teams during proposal development.</p><p>· Experience in commercial negotiations and stakeholder management.</p><p>· Experience within a diversified group or multi-business organization is highly preferred.</p><p>· Strong understanding of government procurement regulations and tendering best practices.</p><p><br></p><p><b>COMPETENCIES: </b></p><p>· Government account management.</p><p>· Tender and proposal management.</p><p>· Government procurement processes and regulations.</p><p>· Commercial proposal preparation.</p><p>· Bid management and coordination.</p><p>· Opportunity pipeline management.</p><p>· Market research and opportunity analysis.</p><p>· Contract documentation review.</p><p>· Microsoft Office Suite and document management systems.</p><p>· Presentation and reporting skills.</p><p>· Leadership and team coordination.</p><p>· Strategic relationship management.</p><p>· Negotiation and influencing skills.</p><p>· Strong commercial acumen.</p><p>· Excellent planning and organizational skills.</p><p>· Critical thinking and problem-solving.</p><p>· Strong communication and interpersonal skills.</p><p>· Attention to detail and accuracy.</p><p>· Results-oriented with a customer-focused mindset.</p><p>· High level of accountability and integrity.</p></div>