Navigation Officer Jobs - Doha Qatar
688 Jobs Found
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.</p>
<h4>About the role:</h4>
<p>The Front Office Receptionist welcomes guests to the property, providing an exceptional guest experience at check-in, during the guest’s stay and on departure. This role works to achieve the highest level of guest satisfaction during their arrival and departure, plus responding to a wide variety of guest requests, assessing guest needs, adding personal recommendations, and aligning with Four Seasons service standards.</p>
<h4>What you will do:</h4>
<ul>
<li>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible</li>
<li>Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.</li>
<li>Responds to all guest requests in an accurate and timely manner. Interactions with guests will be in person and by phone</li>
<li>Resolves guest complaints, and finds opportunities to recognize and personalize the service</li>
<li>Adhere to Four Seasons Hotel’s standards as well as policies and procedures</li>
<li>Complies with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Employee Handbook</li>
<li>Works harmoniously and professionally with co-workers and direct superior</li>
</ul>
<h4>What you bring:</h4>
<ul>
<li>One or more years experience working within a luxury hotel or similar environment is considered an asset</li>
<li>Excellent interpersonal skills and communication skills</li>
<li>Cross cultural sensitivity, and customer service orientation</li>
<li>Guest centricity and understanding the importance of guest’s preferences</li>
</ul>
<h4>What we offer:</h4>
<ul>
<li>Opportunities to build a successful career with global potential</li>
<li>Unique strong culture - diversity of 50 different nationalities</li>
<li>Living accommodation in a high quality, well-resourced apartment</li>
<li>Excellent training and development opportunities</li>
<li>Employee recognition programs</li>
<li>Complimentary nights at Four Seasons hotels worldwide</li>
<li>Paid home leave tickets</li>
<li>Complimentary meals in employee restaurants</li>
<li>Free transportation to work</li>
<li>Medical coverage</li>
</ul>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary</strong> We are looking for a motivated and results-driven IT Sales Executive to join our team. The ideal candidate will be responsible for generating new business opportunities, building strong client relationships, and selling IT products, software solutions, cloud services, managed services, and IT support solutions. The successful candidate should have excellent communication and negotiation skills, with a proven ability to achieve sales targets.</p><p><strong>Key Responsibilities</strong> Identify and develop new business opportunities through networking, cold calling, referrals, and lead generation. Promote and sell IT products, software, hardware, cloud solutions, cybersecurity solutions, managed IT services, and annual maintenance contracts (AMC). Meet with prospective clients to understand their business requirements and recommend suitable IT solutions. Prepare and deliver sales presentations, proposals, quotations, and product demonstrations. Negotiate pricing, terms, and contracts to successfully close sales. Build and maintain long-term relationships with new and existing customers. Coordinate with technical and support teams to ensure successful implementation of solutions. Maintain accurate records of sales activities, customer interactions, and opportunities using CRM software. Stay up to date with industry trends, emerging technologies, and competitor activities. Achieve monthly, quarterly, and annual sales targets.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b></p><p>Bachelor's degree in Business Administration, Information Technology, Marketing, or a related field.</p><p>2 5 years of experience in IT sales, technology solutions, or B2B sales.</p><p>Strong knowledge of IT products, software, networking, cloud computing, cybersecurity, and managed services.</p><p>Excellent communication, presentation, and negotiation skills.</p><p>Proven ability to achieve and exceed sales targets.</p><p>Proficiency in Microsoft Office and CRM tools.</p><p>Valid driving license is an advantage.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a professional and friendly Receptionist to join our team in Doha, Qatar. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for visitors, clients, and employees. The ideal candidate will possess excellent communication skills, attention to detail, and the ability to multitask efficiently in a fast-paced setting. Greet and direct visitors, ensuring a professional and friendly first impression Manage incoming calls, emails, and correspondence, routing them to appropriate departments or individuals Schedule and coordinate meetings, appointments, and travel arrangements for executives and staff Maintain a clean and organized reception area, ensuring a pleasant and professional atmosphere Handle administrative tasks such as filing, data entry, and document preparation Assist with office supply inventory and ordering as needed Process incoming and outgoing mail and packages Provide general information and answer inquiries from clients, visitors, and employees Support other departments with various clerical tasks as required Ensure security protocols are followed by managing visitor logs and issuing visitor badges Arabic-speaking candidates are encouraged to apply</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Previous experience as a receptionist or in a customer service role Excellent verbal and written communication skills Strong interpersonal skills with a customer-focused attitude Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to operate multi-line phone systems and basic office equipment Fluency in English; additional languages are a plus Exceptional organizational skills and attention to detail Ability to multitask and prioritize in a fast-paced environment Professional appearance and demeanor Basic math skills for handling payments and transactions Knowledge of office management systems and procedures High school diploma or equivalent; associate's degree in business administration or related field preferred</p><p></p></section>
Additional Information<br><br>Job Number 26107757<br><br>Job Category Loss Prevention & Security<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Llevar a cabo la auditoría de control de llaves, controlar la caja electrónica de llaves, entregar y recibir las llaves maestras, radios y localizadores; asegurar que estos artículos sean guardados en un lugar seguro. Patrullar todas las áreas del hotel; asistir a los huéspedes en el acceso a las habitaciones. Supervisar los CCTV y los sistemas de alarmas. Responder a los accidentes, contactar a un Servicio Médico de Emergencia (Emergency Medical System, EMS) o administrar primeros auxilios o resucitación cardiopulmonar, según sea necesario. Brindar asistencia a los huéspedes y empleados durante las situaciones de emergencia. Notificar a la persona que corresponda en caso de accidentes, ataques u otros incidentes. Calmar los disturbios entre los huéspedes o empleados. Solicitar asistencia externa si es necesario. Completar los informes de incidentes a fin de documentar todos aquellos relacionados con Seguridad y Prevención de Pérdidas. Resolver las situaciones de riesgo para la seguridad. Acompañar a personas poco gratas hasta la salida del hotel. Denunciar las escenas de accidentes o robos de vehículos. Solicitar asistencia mediante el uso de respuestas en código apropiados. Completar un informe de turno de la actividad diaria y un resumen para Prevención de Pérdidas. Mantener la confidencialidad de todos los informes y documentos; brindar información sólo a las personas autorizadas. Proporcionar el papeleo adecuado a los empleados que necesitan tratamiento médico externo. Transcribir, corregir y copiar informes de seguridad. Asistir a la gerencia en la capacitación y motivación; servir como ejemplo. Asignar tareas de trabajo y asegurarse de que se completen a tiempo.<br><br>Cumplir con todas las políticas y procedimientos de seguridad de la compañía; informar cualquier problema de mantenimiento, peligros para la seguridad, accidentes o lesiones; completar la capacitación y certificaciones sobre seguridad. Asegurarse de que tanto el uniforme como la apariencia personal sean pulcros y profesionales. Mantener la privacidad de la información propiedad de la compañía; proteger sus bienes. Apoyar a todos los compañeros de trabajo y tratarlos con dignidad y respeto. Dar apoyo al equipo para alcanzar metas comunes. Cumplir las expectativas y los estándares de aseguramiento de la calidad. Mover, levantar, transportar, empujar, arrastrar y colocar objetos con un peso inferior a 50 libras (22,50 Kg) o su equivalente sin asistencia. Ayudar a mover, levantar, transportar y colocar objetos que pesan más de 75 libras (33,75 Kg). Estar de pie, sentarse o caminar durante períodos prolongados o durante el turno de trabajo completo. Moverse a una velocidad que se requiera para responder a situaciones de trabajo (por ejemplo, correr, caminar, correr lentamente). Leer y verificar visualmente información en varios formatos (por ejemplo, las letras menudas). Inspeccionar visualmente herramientas, equipos o máquinas (por ejemplo, para identificar defectos). Ingresar y localizar información relacionada con el trabajo usando computadoras o sistemas de punto de ventas. Agarrar, dar vuelta y manipular objetos de varios tamaños y pesos, lo que requiere habilidades motrices finas y buena coordinación entre las manos y los ojos. Alcanzar por encima de la cabeza y debajo de la rodillas, incluso agacharse, girar la cintura, arrastrar e inclinarse. Moverse por espacios angostos, confinados o elevados. Moverse por superficies inclinadas, desniveladas o resbalosas y escalinatas. Subir y bajar escalinatas y/o rampas de servicio. Acoger y reconocer a todos los huéspedes de acuerdo con las normas de la compañía. Hablar con otras personas usando un lenguaje claro y profesional; contestar las llamadas telefónicas usando la etiqueta apropiada. Escuchar y responder apropiadamente a los problemas de otros empleados. Hablar con otras personas usando un lenguaje claro y profesional. Mantenerse en alerta ante la posible aparición de personas objetables en la propiedad. Efectuar otras tareas de trabajo razonables solicitadas por sus supervisores.<br><br>APTITUDES DESEABLES<br><br>Educación:Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General<br><br>(General Educational Development, GED).<br><br>Experiencia laboral afín:No se requiere experiencia laboral afín.<br><br>Experiencia como supervisor:No se requiere experiencia como supervisor.<br><br>Licencia o certificación:Ninguna<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Westin, nos comprometemos a empoderar a los huéspedes para que recuperen el control y mejoren su bienestar cuando más lo necesitan mientras viajan, asegurándonos de que lleguen a ser la mejor versión de sí mismos. Para lograr nuestra misión de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas únicos de la marca. Queremos que nuestros empleados adopten sus propias prácticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de cómo mantienes tu bienestar, además de ser optimista y aventurero. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.
We are seeking a highly professional and customer-focused Retail Relations & Administrative Coordinator to support stakeholder engagement, retail partner relations, and administrative operations. The ideal candidate will possess a strong marketing background, excellent communication skills, and proven experience in retail relations, customer engagement, or similar functions. This role requires a proactive individual capable of maintaining strong relationships with retail partners while providing efficient administrative and secretarial support within a fast-paced project environment.<br>Key Responsibilities Retail Relations & Customer Engagement Build and maintain positive relationships with retail tenants, partners, and stakeholders. Act as the primary point of contact for retail-related inquiries and communications. Coordinate with retail partners to ensure smooth day-to-day operations and issue resolution. Support customer engagement initiatives, promotional campaigns, and marketing activities. Gather feedback from retailers and customers and provide recommendations for service improvements. Assist in organizing events, activities, and retail engagement programs. Prepare reports, presentations, and updates related to retail operations and stakeholder engagement.<br>Administrative & Secretarial Support Provide comprehensive administrative and secretarial support to management and project teams. Manage calendars, appointments, meetings, and travel arrangements as required. Prepare correspondence, meeting minutes, reports, and official documents. Maintain accurate records, filing systems, and project documentation. Coordinate internal and external communications professionally and efficiently. Handle confidential information with discretion and professionalism. Support procurement, logistics, and general office administration activities when required.<br>Coordination & Stakeholder Management Liaise with internal departments, contractors, consultants, and external stakeholders. Ensure timely follow-up on action items, requests, and project deliverables. Support management in coordinating activities across multiple teams and stakeholders. Contribute to maintaining a professional image and high standard of customer service.<br>Requirements Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles. Strong marketing background with experience supporting customer-focused initiatives. Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential. Excellent communication, interpersonal, and stakeholder management skills. Fluent in Arabic and English (written and spoken). Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Professional appearance, positive attitude, and customer-oriented approach. Ability to work independently and manage multiple priorities effectively. Valid Qatar Resident Permit (RP). Available for immediate joining.
We are seeking a highly professional and customer-focused Retail Relations & Administrative Coordinator to support stakeholder engagement, retail partner relations, and administrative operations. The ideal candidate will possess a strong marketing background, excellent communication skills, and proven experience in retail relations, customer engagement, or similar functions. This role requires a proactive individual capable of maintaining strong relationships with retail partners while providing efficient administrative and secretarial support within a fast-paced project environment.<br>Key Responsibilities Retail Relations & Customer Engagement Build and maintain positive relationships with retail tenants, partners, and stakeholders. Act as the primary point of contact for retail-related inquiries and communications. Coordinate with retail partners to ensure smooth day-to-day operations and issue resolution. Support customer engagement initiatives, promotional campaigns, and marketing activities. Gather feedback from retailers and customers and provide recommendations for service improvements. Assist in organizing events, activities, and retail engagement programs. Prepare reports, presentations, and updates related to retail operations and stakeholder engagement.<br>Administrative & Secretarial Support Provide comprehensive administrative and secretarial support to management and project teams. Manage calendars, appointments, meetings, and travel arrangements as required. Prepare correspondence, meeting minutes, reports, and official documents. Maintain accurate records, filing systems, and project documentation. Coordinate internal and external communications professionally and efficiently. Handle confidential information with discretion and professionalism. Support procurement, logistics, and general office administration activities when required.<br>Coordination & Stakeholder Management Liaise with internal departments, contractors, consultants, and external stakeholders. Ensure timely follow-up on action items, requests, and project deliverables. Support management in coordinating activities across multiple teams and stakeholders. Contribute to maintaining a professional image and high standard of customer service.<br>Requirements Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles. Strong marketing background with experience supporting customer-focused initiatives. Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential. Excellent communication, interpersonal, and stakeholder management skills. Fluent in Arabic and English (written and spoken). Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). Professional appearance, positive attitude, and customer-oriented approach. Ability to work independently and manage multiple priorities effectively. Valid Qatar Resident Permit (RP). Available for immediate joining.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions tailored to individual customer needs.</li><li>Utilize active listening skills to accurately understand customer concerns, ensuring clarity before providing answers or assistance.</li><li>Document all customer interactions in detail, maintaining accurate records for future reference and ensuring consistent service.</li><li>Meet or exceed daily performance metrics such as call handling time, customer satisfaction ratings, and first call resolution rates.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; a degree in a related field is a plus.</li><li>1-2 years of experience in customer service or call center environments preferred, demonstrating familiarity with call-handling procedures.</li><li>Fluency in English; proficiency in additional languages is a significant advantage for diverse customer interactions.</li><li>Proficient in using CRM software and other communication tools to manage customer data effectively.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>RESPONSIBILITIES:
Implement career development programs such as the high potential and summer internship programs under the guidance of the Head of Career Development Qatar in order to ensure the continuous development of Dolphin Energy’s national talent.
Participate in the implementation and maintenance of Dolphin Energy’s job ladders and career paths ensuring it is properly communicated and explained.
Assist employees in development and determine the proper type of plan: IDP, CEP, ODP, PIP in conjunction with the HR Strategic Partner based on their development needs, available training programs, and function requirements in order to ensure alignment with business needs and the development of national talent.
Monitor employee progress against developed personal development plans in conjunction with HR Business Partners through periodic meetings providing counseling and recommending future actions to ensure attainment of career development objectives.
Report to the Head of Career Development Qatar on the development progress of national talent and identify potential opportunities for further career development through ensuring competency gaps are closed in a structured manner via a range of appropriate methods.
Liaise with HR Business Partners in order to provide information and assistance about career development programs within Dolphin Energy.
Maintain the development database outlining the current development plan progress and maintain proper records and reports in order to keep various stakeholders continuously appraised of the career development activity details.
Review periodically the effectiveness of the career development program and suggest measures for improvement.
Support the Head of Career Development Qatar in the development of a Career Development Manual for the division clearly outlining the set processes and procedures.
Schedule milestone presentations to senior management in order to ensure relevant data and information are communicated to ease decision making.
Participate and assist in the succession planning campaigns providing the Head of Career Development Qatar with the required support to ensure ease of implementation.
QUALIFICATIONS & EXPERIENCE Minimum Educational Requirements /
Qualifications: Bachelor’s Degree in Human Resources or a related area from a recognized university.
Minimum Experience: 5 years relevant experience in human resources.
Experience with Succession Planning, Career Path and Development
Preferably Speaks Arabic
Skills and Competencies:
Excellent PC skills, especially excel, word and PowerPoint.
Good counseling skills
Excellent written and oral communication in English.
Effective interpersonal, verbal and written communication skills.
Good analytical skills.
</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Administration, Human Business Partner </p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Minimum 2 years of experience in -Contact Center, Customer Service, Student Services, Student Affairs , Admissions / Registration , Helpdesk , Front Office (Education Sector)</p><ul><li><p>Respond to student enquiries via Telephone, Email, Live Chat, WhatsApp, Telegram and Social Media.</p></li><li><p>Provide accurate information and verify student identity.</p></li><li><p>Record and update enquiries in the service management system.</p></li><li><p>Escalate unresolved cases to the appropriate department.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Female Candidate with Bachelor's Degree (Mandatory)</p></li><li><p>Qatar University Graduate – Highly preferred.</p></li><li><p>Fluent in Arabic & English (Read, Write & Speak)</p></li><li><p>IELTS 5.0 (or equivalent- TOEFL / English-medium education</p></li><li><p>Good knowledge of Microsoft Office , Excellent customer service and communication skills</p></li><li><p>Experience with Contact Center/CRM systems (Cisco Contact Center, HP Service Manager, Live Chat, Microsoft Teams is an advantage)</p></li><li><p>Minimum typing speed of 15 WPM</p></li></ul><p>Valid QID/Visa with immediate availability is preferred.</p><p></p></section>
Role Overview<br>Reporting to H&S manager, this role is responsible for assisting implementation and driving improvement of HSE management system across circuit operations and major events, whilst ensuring compliance with legal and sporting requirements, where applicable.<br>Key Responsibilities<br>Conduct HSE inspections, risk assessments and safety observations. Monitor Permit-to-Work (PTW) activities and contractor compliance. Investigate incidents, near misses and hazards, including root cause analysis. Deliver HSE inductions, toolbox talks and safety briefings. Support fire safety inspections and emergency preparedness. Maintain HSE records, corrective actions and performance reports. Support event readiness and on-site safety monitoring.<br>Requirements<br>Higher Diploma or Bachelor’s degree in Occupational Health & Safety, Environmental Science, Engineering or related field. NEBOSH International General Certificate – mandatory. IOSH Managing Safely or equivalent certification. Minimum 5 years of relevant HSE experience. Experience with incident investigation, risk assessment, contractor safety and PTW systems. Experience in major events, motorsport, construction, entertainment venues or other high-risk operational environments is preferred. Ability to work flexible hours, including weekends and event periods.<br>Additional Requirements<br>Currently based in Qatar with a valid Residence Permit (QID). Able to provide a No Objection Certificate (NOC), where required, for the duration of the assignment.<br>Important Note<br>This opportunity is being advertised as part of our talent planning for upcoming requirements. Only shortlisted candidates will be contacted. Submitting an application does not constitute an offer of employment or confirmation of an assignment.
About the role:<br>Manages and represents the COO's office, providing confidential administrative support to an excellent standard. Acts as the main point of contact for the COO's Office and supports the development, execution, and follow-up of departmental strategy.<br>Key responsibilities<br>Prepare administration-related reports and analyses, taking a lead role in establishing and improving policies and procedures. Communicate and clarify company policies while resolving administrative issues with the Finance, Contracts, and Legal departments. Provide business documentation support, including report writing, presentation creation, and spreadsheet preparation. Organize and prioritize tasks for the team, monitor action areas, and report on task progress. Independently resolve complex administrative problems while ensuring adherence to the company’s structure, standards, processes, and tools. Continuously enhance and oversee existing administrative processes and information systems to ensure streamlined and efficient operations. Act as the primary point of contact, facilitating communication with key stakeholders both within the business and externally to QR Group. Address queries and requests for information, interpreting and explaining procedures and policies related to internal inquiries from management and staff. Foster a strong understanding of the business environment and internal organization among department staff. Manage and coordinate internal and external communications, schedule management meetings, and attend as necessary to facilitate minute-taking. Escalate relevant issues to the COO to provide effective solutions to identified problems. Organizational Strategy Liaison: Collaborate with the business on organizational strategy-setting, including manager movements, changes in organizational structure, and the development of long-term strategies. Assist in the annual budget creation and reporting for the department in consultation with Business Finance, providing regular budget updates to the COO. Manage and coordinate special projects, gather input on work-in-progress, and report to the Line Manager. Perform other related duties as assigned to ensure the efficient and effective functioning of the work unit.<br>About you:<br>Bachelor’s Degree or Equivalent with Minimum 4 years of job-related experience. Database Administration experience. Project Management experience. Strong interpersonal skills. Effective at managing working relationships. Client-focused and business-aware, with proven interaction with the senior management level. Ability to proofread outgoing documents with a high level of accuracy. Ability to write comprehensive and accurate reports using own initiative. Excellent computer skills, including Microsoft Word, Excel, and Power Point. High level of sensitivity and professionalism. Demonstrable planning skills and strong attention to detail. Self-starter, having the ability to work independently with minimal instructions. Proven ability to work under pressure to defined timescales. Managerial skills: Delegating work, setting clear direction, and managing workflow. Ability to train and develop subordinate skills. Ability to foster teamwork among team members.
Job Summary<br>The Executive Director will provide strategic and operational leadership for a portfolio of large-scale construction and real estate developments, including high-rise towers, luxury hotels, mixed-use developments, commercial assets, and landmark projects. The role is responsible for driving project delivery, business growth, operational excellence, profitability, and stakeholder satisfaction while ensuring projects are completed safely, on time, within budget, and to the highest quality standards. This role aligns with responsibilities found in internal Executive Director profiles focused on large-scale capital project execution and organisational leadership.<br>Key Responsibilities Strategic Leadership Develop and execute business strategies aligned with corporate objectives. Lead and oversee a portfolio of high-rise, hospitality, residential, commercial, and mixed-use developments. Support business expansion, investment opportunities, and market growth initiatives across the Middle East. Drive organisational performance, operational efficiency, and sustainable growth.<br>Project & Development Management Provide executive oversight for all phases of project delivery from concept and design through construction and handover. Ensure projects are delivered safely, on schedule, within approved budgets, and in compliance with quality standards. Monitor project performance, risk exposure, and financial objectives. Oversee master planning, design management, procurement, construction, commissioning, and stakeholder coordination.<br>Commercial & Financial Management Lead budgeting, forecasting, cost control, and financial governance for major developments. Review and approve key contracts, procurement strategies, and commercial agreements. Identify value engineering opportunities and maximise project profitability. Ensure strong financial controls and reporting mechanisms are maintained.<br>Stakeholder Management Build and maintain relationships with investors, clients, government authorities, consultants, contractors, and operators. Represent the organisation in executive meetings, negotiations, and strategic partnerships. Ensure effective communication and alignment between all project stakeholders.<br>Leadership & Governance Lead, mentor, and develop multidisciplinary teams across project, commercial, technical, and operational functions. Establish strong governance frameworks, project controls, and reporting systems. Promote a culture of safety, quality, integrity, and accountability.<br>Qualifications Bachelor's Degree in Civil Engineering, Construction Management, Architecture, or related discipline. Master's Degree (MBA or equivalent) is highly desirable. Professional certifications such as PMP, MRICS, CIOB, UPDA, or equivalent will be an advantage.<br>Experience Minimum 20+ years of experience within construction, real estate development, or infrastructure sectors. Minimum 10 years in a senior leadership role (Executive Director, Operations Director, Development Director, Project Director, COO, or equivalent). Proven experience delivering mega projects including:High-Rise Towers Luxury Hotels & Hospitality Developments Mixed-Use Developments Commercial & Residential Complexes Large-Scale GCC Projects Strong Middle East/GCC experience is mandatory.<br>Key Competencies Strategic Planning & Execution Executive Leadership Real Estate Development Project & Programme Management Financial & Commercial Acumen Contract Management Risk Management Stakeholder Management Team Leadership & Talent Development Negotiation & Decision-Making Governance & Compliance Business Development
About Wafir Wafir is Qatar's first supervised digital savings-circle (ROSCA) platform, operated by Ajyal Fintech Solutions LLC, registered in the Qatar Financial Centre and operating under the Qatar Central Bank regulatory sandbox. Wafir formalizes a large informal savings market with segregated escrow accounts, e KYC, behavioral credit scoring, and full regulatory reporting.<br>Purpose of the Role Manage member identity verification and e KYC onboarding as Wafir scales its savings circles. The role ensures each applicant’s documents are complete, accurately reviewed, and audit-ready before progressing through eligibility and approval, allowing onboarding capacity to grow without compromising compliance or member quality. This involves reaching out to the users and helping every step of the way.<br>Key Responsibilities Manage member e KYC applications from submission to completion, including document review, identity verification, data validation, screening checks and profile updates, within Wafir’s defined service-level targets. Act as the first point of contact for onboarding-related enquiries, guiding members through the application process and clearly explaining document, verification and resubmission requirements. Follow up proactively with members whose applications are incomplete, rejected or require additional information, using the approved communication channels and maintaining a professional, supportive customer experience. Assist members in resolving common onboarding and technical issues, while coordinating more complex cases with the technology, operations or compliance teams. Review multiple applications and customer enquiries simultaneously, prioritising urgent, ageing and high-risk cases without compromising accuracy or service quality. Maintain complete and audit-ready onboarding records, including review notes, member communications, resubmission history, decisions and supporting documentation. Support onboarding quality-assurance reviews, file sampling and the implementation of corrective actions where documentation or processing gaps are identified. Monitor and report onboarding volumes, completion rates, turnaround times, resubmissions, customer issues and operational bottlenecks, highlighting recurring problems and opportunities to improve the member journey. Support other customer-service and operational activities when required, particularly during periods of increased applications, new circle launches or member communication campaigns.<br>Candidate Profile1–3 years of experience in KYC, customer onboarding, customer operations or compliance support within a bank, exchange house, financial institution or fintech company. Strong interpersonal and customer-service skills, with the ability to communicate clearly, patiently and professionally with members from different backgrounds. High attention to detail, with the ability to identify inconsistencies, incomplete information and potential risks without compromising processing speed. Able to multitask effectively and manage a high volume of applications, customer enquiries and follow-up cases while meeting service-level targets. Strong organisational and time-management skills, with the ability to prioritise urgent, ageing and higher-risk cases. Collaborative and dependable, with the ability to work closely with compliance, operations, technology and customer-service teams. Bilingual Arabic and English is strongly preferred, with good written and verbal communication skills in both languages.
We are seeking a highly professional and customer-focused Retail Relations & Administrative Coordinator to support stakeholder engagement, retail partner relations, and administrative operations. The ideal candidate will possess a strong marketing background, excellent communication skills, and proven experience in retail relations, customer engagement, or similar functions. This role requires a proactive individual capable of maintaining strong relationships with retail partners while providing efficient administrative and secretarial support within a fast-paced project environment.<br> <br>Key Responsibilities<br> Build and maintain positive relationships with retail tenants, partners, and stakeholders.<br> Act as the primary point of contact for retail-related inquiries and communications.<br> Coordinate with retail partners to ensure smooth day-to-day operations and issue resolution.<br> Support customer engagement initiatives, promotional campaigns, and marketing activities.<br> Gather feedback from retailers and customers and provide recommendations for service improvements.<br> Assist in organizing events, activations, and retail engagement programs.<br> Prepare reports, presentations, and updates related to retail operations and stakeholder engagement.<br> Provide comprehensive administrative and secretarial support to management and project teams.<br> Manage calendars, appointments, meetings, and travel arrangements as required.<br> Prepare correspondence, meeting minutes, reports, and official documents.<br> Maintain accurate records, filing systems, and project documentation.<br> Coordinate internal and external communications professionally and efficiently.<br> Handle confidential information with discretion and professionalism.<br> Support procurement, logistics, and general office administration activities when required.<br> Liaise with internal departments, contractors, consultants, and external stakeholders.<br> Ensure timely follow-up on action items, requests, and project deliverables.<br> Support management in coordinating activities across multiple teams and stakeholders.<br> Contribute to maintaining a professional image and high standard of customer service.<br><br><br><br>Requirements<br><br>Requirements<br> Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field.<br> Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles.<br> Strong marketing background with experience supporting customer-focused initiatives.<br> Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential.<br> Excellent communication, interpersonal, and stakeholder management skills.<br> Fluent in Arabic and English (written and spoken).<br> Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook).<br> Professional appearance, positive attitude, and customer-oriented approach.<br> Ability to work independently and manage multiple priorities effectively.<br> Valid Qatar Resident Permit (RP).<br><br>Skills: Requirements<br>• Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. <br>• Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles. <br>• Strong marketing background with experience supporting customer-focused initiatives. <br>• Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential. <br>• Excellent communication, interpersonal, and stakeholder management skills. <br>• Fluent in Arabic and English (written and spoken). <br>• Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). <br>• Professional appearance, positive attitude, and customer-oriented approach. <br>• Ability to work independently and manage multiple priorities effectively. <br>• Valid Qatar Resident Permit (RP).
We are seeking a highly professional and customer-focused Retail Relations & Administrative Coordinator to support stakeholder engagement, retail partner relations, and administrative operations. The ideal candidate will possess a strong marketing background, excellent communication skills, and proven experience in retail relations, customer engagement, or similar functions. This role requires a proactive individual capable of maintaining strong relationships with retail partners while providing efficient administrative and secretarial support within a fast-paced project environment.<br> <br>Key Responsibilities<br> Build and maintain positive relationships with retail tenants, partners, and stakeholders.<br> Act as the primary point of contact for retail-related inquiries and communications.<br> Coordinate with retail partners to ensure smooth day-to-day operations and issue resolution.<br> Support customer engagement initiatives, promotional campaigns, and marketing activities.<br> Gather feedback from retailers and customers and provide recommendations for service improvements.<br> Assist in organizing events, activations, and retail engagement programs.<br> Prepare reports, presentations, and updates related to retail operations and stakeholder engagement.<br> Provide comprehensive administrative and secretarial support to management and project teams.<br> Manage calendars, appointments, meetings, and travel arrangements as required.<br> Prepare correspondence, meeting minutes, reports, and official documents.<br> Maintain accurate records, filing systems, and project documentation.<br> Coordinate internal and external communications professionally and efficiently.<br> Handle confidential information with discretion and professionalism.<br> Support procurement, logistics, and general office administration activities when required.<br> Liaise with internal departments, contractors, consultants, and external stakeholders.<br> Ensure timely follow-up on action items, requests, and project deliverables.<br> Support management in coordinating activities across multiple teams and stakeholders.<br> Contribute to maintaining a professional image and high standard of customer service.<br><br><br><br>Requirements<br><br>Requirements<br> Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field.<br> Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles.<br> Strong marketing background with experience supporting customer-focused initiatives.<br> Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential.<br> Excellent communication, interpersonal, and stakeholder management skills.<br> Fluent in Arabic and English (written and spoken).<br> Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook).<br> Professional appearance, positive attitude, and customer-oriented approach.<br> Ability to work independently and manage multiple priorities effectively.<br> Valid Qatar Resident Permit (RP).<br><br>Skills: Requirements<br>• Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. <br>• Minimum 3 years of experience in secretarial, administrative, retail relations, customer engagement, or similar roles. <br>• Strong marketing background with experience supporting customer-focused initiatives. <br>• Prior experience working on large-scale projects in Qatar and/or multinational organizations is essential. <br>• Excellent communication, interpersonal, and stakeholder management skills. <br>• Fluent in Arabic and English (written and spoken). <br>• Strong proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook). <br>• Professional appearance, positive attitude, and customer-oriented approach. <br>• Ability to work independently and manage multiple priorities effectively. <br>• Valid Qatar Resident Permit (RP).
Additional Information<br><br>Job Number 26107794<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Supervise and coordinate operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requirements. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.<br><br>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: Bachelor’s degree from accredited university or college in Environmental Health or Culinary.<br><br>Related Work Experience: 2 to 4 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26067022<br><br>Job Category Human Resources<br><br>Location Al Corniche Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Summary<br><br>To perform day-to-day internal auditing of CBQ internal controls and business practices by providing inputs to and participation in all phases (planning, execution, reporting and closure) of assignments in order to safeguard CBQ internal controls through the implementation of proper internal audit programs.<br><br>Key Accountabilities<br><br>Audit Plans and Programs<br><br>Provide inputs on the implementation of audit plans in order to assess the level of adherence to CBQ’s policies and procedures and identify risks and appropriate tools to control them. Plan the execution of a professional auditing service and internal control risk assessment within CBQ to identify risks and adherence to internal control guidelines.<br><br>Audit Execution and Follow Up<br><br>Conduct interviews with the audited business functions to identify and understand all aspects of internal controls, procedures, policies and practices. Perform audit assignments on various functions and activities of the bank to identify areas of risk and assess the reliability of internal control measures as well as ensure adherence to CBQ’s policies and procedures, so that operational efficiency and protection is maximized. Conduct investigations and detect any possible fraudulent activities proactively or reactively to ensure that any suspected fraudulent activities are identified, rectified and appropriate course of action is taken against any fraudulent activities in a timely and cost-effective manner. Review audit results with Business Units and liaison with Risk and Legal to coordinate on identified audit observations and actions when necessary in order to reduce risks and vulnerabilities. Regularly follow up with the different business units / functions in order to have maximum adherence to the audit recommendations.<br><br>Advice<br><br>Provide informed and independent opinions to the audited parties, heads of audit on compliance with internal policies and guidelines for appropriate action. Create awareness and apprise all stakeholders with the new legislation, trends and other audit related issues on issues that might affect bank’s effectiveness and vulnerability for appropriate action and decision making.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br>Prepare audit reports and analysis for appropriate follow up and action on audit results and findings. Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate/ Retail/ Private Banking Support functions Legal and Risk team<br><br>External<br><br>External Auditors Auditors from other organizations IT service vendors<br><br>Competencies<br><br>Communication Computer Skills Customer Service Integrity/Ethics Interpersonal Skills Leadership Negotiation Skills Risk Management Strategic Thinking/Management Teamwork <br><br>Skills<br><br>Corporate Audits Extensive knowledge of the banking sector in Qatar and the region Internal Audit Controls <br><br>Education<br><br>Bachelor degree in Business/Finance or equivalent
Job Summary<br><br>To perform day-to-day internal auditing of CBQ internal controls and business practices by providing inputs to and participation in all phases (planning, execution, reporting and closure) of assignments in order to safeguard CBQ internal controls through the implementation of proper internal audit programs.<br><br>Key Accountabilities<br><br>Audit Plans and Programs<br><br>Provide inputs on the implementation of audit plans in order to assess the level of adherence to CBQ’s policies and procedures and identify risks and appropriate tools to control them. Plan the execution of a professional auditing service and internal control risk assessment within CBQ to identify risks and adherence to internal control guidelines.<br><br>Audit Execution and Follow Up<br><br>Conduct interviews with the audited business functions to identify and understand all aspects of internal controls, procedures, policies and practices. Perform audit assignments on various functions and activities of the bank to identify areas of risk and assess the reliability of internal control measures as well as ensure adherence to CBQ’s policies and procedures, so that operational efficiency and protection is maximized. Conduct investigations and detect any possible fraudulent activities proactively or reactively to ensure that any suspected fraudulent activities are identified, rectified and appropriate course of action is taken against any fraudulent activities in a timely and cost-effective manner. Review audit results with Business Units and liaison with Risk and Legal to coordinate on identified audit observations and actions when necessary in order to reduce risks and vulnerabilities. Regularly follow up with the different business units / functions in order to have maximum adherence to the audit recommendations.<br><br>Advice<br><br>Provide informed and independent opinions to the audited parties, heads of audit on compliance with internal policies and guidelines for appropriate action. Create awareness and apprise all stakeholders with the new legislation, trends and other audit related issues on issues that might affect bank’s effectiveness and vulnerability for appropriate action and decision making.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br>Prepare audit reports and analysis for appropriate follow up and action on audit results and findings. Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate/ Retail/ Private Banking Support functions Legal and Risk team<br><br>External<br><br>External Auditors Auditors from other organizations IT service vendors<br><br>Competencies<br><br>Communication Computer Skills Customer Service Integrity/Ethics Interpersonal Skills Leadership Negotiation Skills Risk Management Strategic Thinking/Management Teamwork <br><br>Skills<br><br>Corporate Audits Extensive knowledge of the banking sector in Qatar and the region Internal Audit Controls <br><br>Education<br><br>Bachelor degree in Business/Finance or equivalent
Job Summary<br><br>To perform day-to-day internal auditing of CBQ internal controls and business practices by providing inputs to and participation in all phases (planning, execution, reporting and closure) of assignments in order to safeguard CBQ internal controls through the implementation of proper internal audit programs.<br><br>Key Accountabilities<br><br>Audit Plans and Programs<br><br>Provide inputs on the implementation of audit plans in order to assess the level of adherence to CBQ’s policies and procedures and identify risks and appropriate tools to control them. Plan the execution of a professional auditing service and internal control risk assessment within CBQ to identify risks and adherence to internal control guidelines.<br><br>Audit Execution and Follow Up<br><br>Conduct interviews with the audited business functions to identify and understand all aspects of internal controls, procedures, policies and practices. Perform audit assignments on various functions and activities of the bank to identify areas of risk and assess the reliability of internal control measures as well as ensure adherence to CBQ’s policies and procedures, so that operational efficiency and protection is maximized. Conduct investigations and detect any possible fraudulent activities proactively or reactively to ensure that any suspected fraudulent activities are identified, rectified and appropriate course of action is taken against any fraudulent activities in a timely and cost-effective manner. Review audit results with Business Units and liaison with Risk and Legal to coordinate on identified audit observations and actions when necessary in order to reduce risks and vulnerabilities. Regularly follow up with the different business units / functions in order to have maximum adherence to the audit recommendations.<br><br>Advice<br><br>Provide informed and independent opinions to the audited parties, heads of audit on compliance with internal policies and guidelines for appropriate action. Create awareness and apprise all stakeholders with the new legislation, trends and other audit related issues on issues that might affect bank’s effectiveness and vulnerability for appropriate action and decision making.<br><br>Continuous Improvement<br><br>Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘international leading practice’, improvement of business processes, cost reduction and productivity improvement.<br><br>Other Accountabilities<br><br>Policies, Systems, Processes & Procedures<br><br>Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br><br>Statements and Reports<br><br>Prepare audit reports and analysis for appropriate follow up and action on audit results and findings. Assist in the preparation of timely and accurate departmental statements and reports to meet CBQ and department requirements, policies and standards.<br><br>Quality, Health, Safety, & Environment <br><br>Ensure all relevant quality, health, safety and environmental procedures, instructions and controls are adhered to so that the safety of employees, quality of products/services and environmental compliance can be guaranteed.<br><br>Related Assignments<br><br>Perform other related duties or assignments as directed. <br><br>Key Interactions<br><br>Internal<br><br>Corporate/ Retail/ Private Banking Support functions Legal and Risk team<br><br>External<br><br>External Auditors Auditors from other organizations IT service vendors<br><br>Competencies<br><br>Communication Computer Skills Customer Service Integrity/Ethics Interpersonal Skills Leadership Negotiation Skills Risk Management Strategic Thinking/Management Teamwork <br><br>Skills<br><br>Corporate Audits Extensive knowledge of the banking sector in Qatar and the region Internal Audit Controls <br><br>Education<br><br>Bachelor degree in Business/Finance or equivalent