Metal Engineer Jobs - Doha Qatar
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Data Governance, Privacy & GRC Consultant Location: Doha, Qatar or Dubai, UAE Employment Type: Full-time (On-site / Client Site) Company: Command Post About Command Post Command Post is a leading cybersecurity, AI assurance, governance, risk, compliance (GRC), privacy, and data governance consulting and technology company serving organizations across the Middle East. As part of our continued growth, we are expanding our Data Governance and GRC practice and are looking for experienced professionals to join our team in Qatar and the UAE. Open Positions We are hiring across multiple experience levels, including:Data Governance Lead Senior Data Governance Consultant Data Governance Consultant GRC / Compliance Lead Privacy Consultant Data Governance Analyst Data Steward Role Overview The successful candidate will support the design, implementation, and continuous improvement of enterprise governance, privacy, compliance, and risk management programs. You will work closely with business and technical stakeholders to establish governance frameworks, improve data quality, ensure regulatory compliance, and strengthen organizational controls. Key Responsibilities Data Governance Design and implement enterprise data governance frameworks. Establish governance structures, decision rights, roles, and responsibilities. Define Data Owner, Data Steward, and Data Custodian operating models. Develop governance policies, standards, procedures, and operating models. Build and maintain business glossaries, metadata repositories, data dictionaries, and data catalogues. Define data quality rules, KPIs, ownership, and issue management processes. Conduct data governance maturity assessments and develop improvement roadmaps. Facilitate workshops with business and technology stakeholders. Support Data Governance Councils and governance working groups. Develop governance dashboards, KPIs, and executive reports. Data Lineage & Data Flow Management Document end-to-end data flows across applications, databases, interfaces, and third-party platforms. Develop enterprise data lineage models. Identify data sources, transformations, integrations, storage locations, and downstream consumers. Validate data flows with business users, architects, engineers, and application owners. Identify governance gaps, duplicate data, uncontrolled transfers, and ownership issues. Support critical data element identification and lifecycle management. Contribute to data migration, integration, and transformation initiatives. Governance, Risk & Compliance (GRC) Design and implement enterprise GRC frameworks. Perform governance, risk, and compliance assessments. Maintain risk registers, compliance registers, control libraries, and evidence repositories. Develop policies, procedures, standards, and control documentation. Support ISO certifications, audits, and regulatory assessments. Track remediation plans, risk treatment actions, and compliance status. Support information security, privacy, AI governance, and data governance compliance initiatives. Privacy Management Design and support enterprise privacy programs. Maintain Records of Processing Activities (RoPA). Conduct Data Protection Impact Assessments (DPIAs). Support privacy risk assessments. Manage Data Subject Access Request (DSAR) processes. Support consent, retention, deletion, breach management, and third-party privacy processes. Map personal data across business units and applications. Support Privacy by Design implementation. Maintain privacy documentation and compliance evidence. Data Discovery & Privacy Technology Implement and support data discovery and classification platforms. Identify sensitive, regulated, and business-critical information. Validate classifications, ownership, retention, and processing purposes. Configure scanning policies, taxonomies, workflows, and connectors. Integrate discovery outputs into governance and compliance processes. Experience with Fides is an advantage. AI Governance & Assurance Support AI governance frameworks and operating models. Build AI inventories and AI risk classification processes. Conduct AI risk and impact assessments. Support ISO/IEC 42001 implementation. Evaluate AI systems for governance, security, privacy, transparency, accountability, and operational risk. Integrate AI governance into enterprise GRC and cybersecurity programs. Experience with Qatar Central Bank AI requirements or similar regional AI regulations is desirable. Standards & Regulatory Experience Experience with one or more of the following is preferred:ISO/IEC 27001ISO/IEC 42001Information Security Management Systems (ISMS) AI Management Systems (AIMS) Privacy and Data Protection Regulations Qatar Data Protection Law UAE Data Protection Law Qatar Central Bank AI Requirements Risk & Control Frameworks Data Governance Frameworks Internal Audit & Compliance Technology Experience Experience with one or more of the following platforms is advantageous:One Trust CISO Assistant Fides Collibra Informatica Microsoft Purview Big IDData Discovery Platforms Data Catalog & Metadata Management Tools GRC Platforms Privacy Management Solutions Compliance & Evidence Management Platforms Required Skills & Experience Experience in Data Governance, Privacy, GRC, Compliance, or Data Management. Strong understanding of governance frameworks, policies, and controls. Experience conducting risk assessments and governance workshops. Excellent stakeholder management and communication skills. Strong analytical and documentation abilities. Customer-facing consulting experience. Ability to work independently and collaboratively. Willingness to work on-site in Doha or Dubai. For Lead Positions Experience leading governance and compliance programs. Managing project teams and stakeholder engagement. Designing governance operating models. Delivering assessments, roadmaps, and implementation projects. Managing budgets, risks, and project delivery. Mentoring junior consultants and supporting business development. For Consultant / Analyst Positions Experience supporting governance initiatives. Documentation and policy development. Risk and compliance tracking. Privacy and data governance support. Reporting and stakeholder coordination. Preferred Skills Data Quality Management Master Data Management (MDM) Cloud Data Governance Regulatory Compliance Audit & Certification Readiness AI Governance & Model Risk Privacy Engineering Data Classification Information Lifecycle Management Data Architecture Data Engineering Systems Integration Cybersecurity Governance Middle East consulting experience Education & Certifications Degree Bachelor's or Master's degree in Information Technology, Computer Science, Data Management, Information Security, Business, or a related discipline. Preferred Certifications DAMA Certified Data Management Professional (CDMP) ISO/IEC 27001 Lead Implementer or Lead Auditor ISO/IEC 42001 Lead Implementer or Lead Auditor CIPP, CIPM, CIPT, or equivalent privacy certifications CRISC, CISA, CISSP, or similar GRC certifications One Trust Certifications Collibra Certifications Microsoft Purview Certifications Informatica Certifications Project Management (PMP, PRINCE2) Business Analysis Certifications Relevant practical consulting and implementation experience will be considered alongside professional certifications. Candidate Profile We are looking for professionals who are:Detail-oriented and highly organized. Strong communicators with excellent stakeholder management skills. Passionate about governance, privacy, AI governance, and compliance. Comfortable working with both business and technical teams. Able to translate regulatory requirements into practical governance solutions. Committed to delivering high-quality consulting services in customer-facing environments. Please submit your updated CV highlighting your experience in:Data Governance Privacy Management GRC & Compliance Data Lineage & Data Flow Mapping Data Discovery & Classification ISO/IEC 27001ISO/IEC 42001AI Governance & Assurance Governance, Privacy, Compliance, and Data Management Technologies
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get to Know Our Team<br><br>The Data department , based in Bangkok , oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity<br><br>Please note -The role will be based in Bangkok. <br><br>We are looking for ambitious and agile data scientists that would like to seize the opportunity to work on some of the most challenging productive machine learning and big data platforms worldwide, processing some 600B events every day and making some 5B predictions.<br><br>As part of the Data Science and Machine Learning (AI/ML) team you will be exposed to real-world challenges such as: dynamic pricing, predicting customer intents in real time, ranking search results to maximize lifetime value, classifying and deep learning content and personalization signals from unstructured data such as images and text, making personalized recommendations, innovating algorithm-supported promotions and products for supply partners, discovering insights from big data, and innovating the user experience. To tackle these challenges, you will have the opportunity to work on one of the world's largest ML infrastructure employing dozens of GPUs working in parallel, 30K+ CPU cores and 150TB of memory.<br><br>In This Role, You’ll Get to<br><br>Design, code, experiment and implement models and algorithms to maximize customer experience, supply side value, business outcomes, and infrastructure readiness. Mine a big data of hundreds of millions of customers and more than 600M daily user generated events, supplier and pricing data, and discover actionable insights to drive improvements and innovation. Work with developers and a variety of business owners to deliver daily results with the best quality. Research discover and harness new ideas that can make a difference<br><br>What You’ll Need To Succeed<br><br>4+ years hands-on data science experience. Excellent understanding of AI/ML/DL and Statistics, as well as coding proficiency using related open source libraries and frameworks. Significant proficiency in SQL and languages like Python, PySpark and/or Scala. Can lead, work independently as well as play a key role in a team. Good communication and interpersonal skills for working in a multicultural work environment.<br><br>It’s Great if You Have<br><br>PhD or MSc in Computer Science / Operations Research / Statistics or other quantitative fields Experience in NLP, image processing and/or recommendation systems Hands on experience in data engineering, working with big data framework like Spark/Hadoop Experience in data science for e-commerce and/or OTA<br><br>We welcome both local and international applications for this role. Full visa sponsorship and relocation assistance available for eligible candidates.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #mumbai #bengalulu #hyderabad #pune # #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.<br> Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning. Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements. Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders. Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems. Lead emergency response planning and coordinate fire drills to ensure organizational readiness Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures Manage and mentor fire safety personnel, providing training and performance guidance Prepare and present fire safety reports to senior management and regulatory authorities Ensure compliance with local fire codes, building regulations, and occupational health and safety standards Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols Stay current with evolving fire safety regulations and industry best practices in the region <br>Qualifications<br> Minimum 12 years of professional experience in fire safety management or related safety disciplines Proven expertise in fire safety systems, including suppression, detection, and alarm systems Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits Proficiency in emergency response planning and incident investigation methodologies Excellent leadership and team management skills with the ability to motivate and develop staff Advanced proficiency in fire safety documentation, reporting, and data analysis Strong analytical and problem-solving capabilities with meticulous attention to detail Excellent communication and interpersonal skills in English Project management experience with the ability to manage multiple initiatives simultaneously Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent) Experience working in large-scale industrial, commercial, or institutional facilities Familiarity with international fire safety standards and best practices Proficiency in safety management software and Microsoft Office applications Ability to work collaboratively with cross-functional teams and external regulatory agencies <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154795<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Fire Safety Manager to join our organization in Doha, Qatar. In this pivotal role, you will oversee all fire safety operations, ensure regulatory compliance, and lead initiatives to maintain the highest safety standards across our facilities. The ideal candidate will demonstrate exceptional leadership capabilities, comprehensive knowledge of fire safety systems, and a commitment to creating a secure work environment for all employees and visitors.<br> Develop, implement, and maintain comprehensive fire safety programs and protocols aligned with Qatar's fire safety regulations and international standards Lead fire and life safety compliance across design coordination, construction, inspections, testing and commissioning. Ensure compliance with QCD, NFPA, project specifications and airport fire safety requirements. Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Oversee the design, installation, and maintenance of fire suppression systems, alarm systems, and emergency evacuation equipment Review and monitor fire safety systems, fire stopping, evacuation routes, life safety provisions and authority-related submissions. Coordinate fire safety interfaces with architectural, MEP, special systems, operations and authority stakeholders. Support inspections, testing, commissioning, approvals and closeout of fire and life safety systems. Lead emergency response planning and coordinate fire drills to ensure organizational readiness Investigate fire incidents and near-miss events, documenting findings and implementing preventive measures Manage and mentor fire safety personnel, providing training and performance guidance Prepare and present fire safety reports to senior management and regulatory authorities Ensure compliance with local fire codes, building regulations, and occupational health and safety standards Collaborate with external stakeholders, including fire departments and safety consultants, to enhance safety protocols Stay current with evolving fire safety regulations and industry best practices in the region <br>Qualifications<br> Minimum 12 years of professional experience in fire safety management or related safety disciplines Proven expertise in fire safety systems, including suppression, detection, and alarm systems Strong knowledge of fire safety regulations, building codes, and occupational health and safety standards applicable to Qatar and the Middle East Demonstrated experience conducting fire risk assessments, hazard analyses, and safety audits Proficiency in emergency response planning and incident investigation methodologies Excellent leadership and team management skills with the ability to motivate and develop staff Advanced proficiency in fire safety documentation, reporting, and data analysis Strong analytical and problem-solving capabilities with meticulous attention to detail Excellent communication and interpersonal skills in English Project management experience with the ability to manage multiple initiatives simultaneously Professional fire safety certifications (such as Certified Fire Protection Specialist or equivalent) Experience working in large-scale industrial, commercial, or institutional facilities Familiarity with international fire safety standards and best practices Proficiency in safety management software and Microsoft Office applications Ability to work collaboratively with cross-functional teams and external regulatory agencies <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154795<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Program & Project Management<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We're looking for an experienced and detail-oriented Commercial Manager to join our dynamic team in Doha, Qatar. In this pivotal role, you will serve as a strategic bridge between operational requirements and key corporate functions, ensuring that our commercial initiatives are robust, transparent, and aligned with organizational goals. If you're an analytical thinker with strong business acumen and a passion for driving commercial excellence, we'd love to hear from you!<br> <br>As a Commercial Manager, you will work collaboratively with senior leadership, project teams, and cross-functional departments to deliver commercial support throughout the project lifecycle. Your expertise in risk management, contract administration, and financial forecasting will be instrumental in ensuring our projects remain commercially focused and financially healthy from inception through completion.<br> Provide strategic commercial and risk advice during all phases of the project lifecycle to assess performance and support project, business unit, and organizational leadership Develop and deliver effective financial reporting, forecasting, and commercial performance analysis for assigned projects and portfolios Manage change control processes with a keen focus on commercial implications; identify, assess, and capitalize on commercial risks and opportunities Ensure all commercial activities comply with internal company standards and external regulatory requirements Apply contractual mechanisms, prepare change quotations, and lead negotiations to successful agreement with clients and stakeholders Participate in regular progress meetings, change control forums, and client engagements to maintain transparency and alignment Contribute to risk registers and support the assessment of risk allowances in financial reporting and forecasting Collaborate with discipline leads and project teams to identify, document, and assess scope changes and their commercial impact Manage earned value management processes, cost reconciliation, and estimate-at-completion (EAC) reporting Oversee supply chain contracts, vendor management, payment applications, and invoice processing Develop and implement commercial strategies that enhance profitability while maintaining strong client relationships Mentor and support team members, fostering a collaborative and inclusive work environment <br>Qualifications<br> Bachelor's degree in business, finance, law, engineering, or a related discipline Professional certification in accountancy, surveying, or law (such as ACCA, ACMA, CPA, MRICS, or equivalent) is highly advantageous Minimum 5+ years of professional experience in commercial, financial, or legal roles within a corporate or project-based environment Proven experience managing commercial aspects of large-value projects with contract values exceeding $1 million Strong understanding of risk management procedures and best practices Demonstrated commercial acumen with excellent business analysis, financial interpretation, and budget forecasting skills Knowledge of commercial and contract law, with experience in various contract forms (NEC, JCT, FIDIC, or similar) Exceptional interpersonal and communication skills with proven ability to collaborate across departments, build relationships, and influence at all organizational levels Strong vendor and supplier management capabilities Excellent problem-solving abilities with resilience, flexibility, and adaptability in dynamic environments Proficiency with project management software, earned value management tools, and financial reporting systems Strong written and verbal communication skills in English <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10154798<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Commercial Manager - Fit Out to join our dynamic team in Doha, Qatar. In this pivotal role, you will lead comprehensive commercial and contractual management across fit-out projects, ensuring financial control, contractual compliance, and successful project delivery. You will serve as a key strategic partner to clients, contractors, and internal teams, driving commercial excellence through transparent negotiations, robust risk management, and innovative problem-solving.<br> Lead end-to-end commercial and contract administration, including procurement support, contract administration, payment assessments, formal correspondence, claims defense, and contractual compliance throughout the project lifecycle Manage the complete variation and change management process, from identification and entitlement review through cost and time evaluation, negotiation, recommendation, approval, and closure, ensuring comprehensive substantiation and protection of the client's commercial position Oversee project budgets, financial forecasts, cost reporting, and cash flow management while monitoring procurement status, identifying commercial risks, and implementing effective mitigation strategies Act as the primary commercial interface between clients, contractors, consultants, and project management teams, leading strategic commercial discussions, resolving contractual issues, and facilitating timely, well-documented decisions Prepare clear and comprehensive commercial reports, contractual correspondence, management updates, and decision papers that align with contract requirements, project governance, and regulatory obligations Monitor and enforce contractual compliance, ensuring all parties adhere to agreed terms and conditions while maintaining transparent communication and documentation Analyze commercial data and trends to provide actionable insights that support informed management decisions and strategic planning Collaborate with cross-functional teams to identify opportunities for cost optimization, schedule efficiency, and enhanced project performance <br>Qualifications<br> Proven expertise in commercial and contract administration within fit-out or construction project environments Demonstrated experience in procurement management, vendor negotiation, and supplier relationship management Strong proficiency in variation and change management processes, including cost and time impact analysis Solid understanding of contract law, compliance requirements, and risk mitigation strategies Advanced skills in budget management, financial forecasting, and cash flow analysis Excellent stakeholder management and commercial negotiation capabilities Exceptional written and verbal communication skills with the ability to prepare professional reports and correspondence Strong analytical and problem-solving abilities with a detail-oriented approach Proven leadership experience managing commercial teams or leading cross-functional initiatives Proficiency with project management software, ERP systems, and Microsoft Office Suite <br>Preferred Qualifications<br> Project Management Professional (PMP) or equivalent certification Commercial Management or Quantity Surveying qualification Familiarity with Middle East construction practices, regulations, and local market dynamics Experience with fit-out or interior design projects in the Gulf region Knowledge of international contract standards (FIDIC, AIA, or similar) Experience with claims management and dispute resolution <br>Education:<br> Bachelor's degree in Project Management, Construction Management, Business Administration, or related field <br>Domain Expertise<br> Fit-out and interior construction project management Commercial project controls and financial management Contractual compliance and regulatory requirements in the construction industry <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10153238<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Commercial Manager - Fit Out to join our dynamic team in Doha, Qatar. In this pivotal role, you will lead comprehensive commercial and contractual management across fit-out projects, ensuring financial control, contractual compliance, and successful project delivery. You will serve as a key strategic partner to clients, contractors, and internal teams, driving commercial excellence through transparent negotiations, robust risk management, and innovative problem-solving.<br> Lead end-to-end commercial and contract administration, including procurement support, contract administration, payment assessments, formal correspondence, claims defense, and contractual compliance throughout the project lifecycle Manage the complete variation and change management process, from identification and entitlement review through cost and time evaluation, negotiation, recommendation, approval, and closure, ensuring comprehensive substantiation and protection of the client's commercial position Oversee project budgets, financial forecasts, cost reporting, and cash flow management while monitoring procurement status, identifying commercial risks, and implementing effective mitigation strategies Act as the primary commercial interface between clients, contractors, consultants, and project management teams, leading strategic commercial discussions, resolving contractual issues, and facilitating timely, well-documented decisions Prepare clear and comprehensive commercial reports, contractual correspondence, management updates, and decision papers that align with contract requirements, project governance, and regulatory obligations Monitor and enforce contractual compliance, ensuring all parties adhere to agreed terms and conditions while maintaining transparent communication and documentation Analyze commercial data and trends to provide actionable insights that support informed management decisions and strategic planning Collaborate with cross-functional teams to identify opportunities for cost optimization, schedule efficiency, and enhanced project performance <br>Qualifications<br> Proven expertise in commercial and contract administration within fit-out or construction project environments Demonstrated experience in procurement management, vendor negotiation, and supplier relationship management Strong proficiency in variation and change management processes, including cost and time impact analysis Solid understanding of contract law, compliance requirements, and risk mitigation strategies Advanced skills in budget management, financial forecasting, and cash flow analysis Excellent stakeholder management and commercial negotiation capabilities Exceptional written and verbal communication skills with the ability to prepare professional reports and correspondence Strong analytical and problem-solving abilities with a detail-oriented approach Proven leadership experience managing commercial teams or leading cross-functional initiatives Proficiency with project management software, ERP systems, and Microsoft Office Suite <br>Preferred Qualifications<br> Project Management Professional (PMP) or equivalent certification Commercial Management or Quantity Surveying qualification Familiarity with Middle East construction practices, regulations, and local market dynamics Experience with fit-out or interior design projects in the Gulf region Knowledge of international contract standards (FIDIC, AIA, or similar) Experience with claims management and dispute resolution <br>Education:<br> Bachelor's degree in Project Management, Construction Management, Business Administration, or related field <br>Domain Expertise<br> Fit-out and interior construction project management Commercial project controls and financial management Contractual compliance and regulatory requirements in the construction industry <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10153238<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Commercial Manager - Fit Out to join our dynamic team in Doha, Qatar. In this pivotal role, you will lead comprehensive commercial and contractual management across fit-out projects, ensuring financial control, contractual compliance, and successful project delivery. You will serve as a key strategic partner to clients, contractors, and internal teams, driving commercial excellence through transparent negotiations, robust risk management, and innovative problem-solving.<br> Lead end-to-end commercial and contract administration, including procurement support, contract administration, payment assessments, formal correspondence, claims defense, and contractual compliance throughout the project lifecycle Manage the complete variation and change management process, from identification and entitlement review through cost and time evaluation, negotiation, recommendation, approval, and closure, ensuring comprehensive substantiation and protection of the client's commercial position Oversee project budgets, financial forecasts, cost reporting, and cash flow management while monitoring procurement status, identifying commercial risks, and implementing effective mitigation strategies Act as the primary commercial interface between clients, contractors, consultants, and project management teams, leading strategic commercial discussions, resolving contractual issues, and facilitating timely, well-documented decisions Prepare clear and comprehensive commercial reports, contractual correspondence, management updates, and decision papers that align with contract requirements, project governance, and regulatory obligations Monitor and enforce contractual compliance, ensuring all parties adhere to agreed terms and conditions while maintaining transparent communication and documentation Analyze commercial data and trends to provide actionable insights that support informed management decisions and strategic planning Collaborate with cross-functional teams to identify opportunities for cost optimization, schedule efficiency, and enhanced project performance <br>Qualifications<br> Proven expertise in commercial and contract administration within fit-out or construction project environments Demonstrated experience in procurement management, vendor negotiation, and supplier relationship management Strong proficiency in variation and change management processes, including cost and time impact analysis Solid understanding of contract law, compliance requirements, and risk mitigation strategies Advanced skills in budget management, financial forecasting, and cash flow analysis Excellent stakeholder management and commercial negotiation capabilities Exceptional written and verbal communication skills with the ability to prepare professional reports and correspondence Strong analytical and problem-solving abilities with a detail-oriented approach Proven leadership experience managing commercial teams or leading cross-functional initiatives Proficiency with project management software, ERP systems, and Microsoft Office Suite <br>Preferred Qualifications<br> Project Management Professional (PMP) or equivalent certification Commercial Management or Quantity Surveying qualification Familiarity with Middle East construction practices, regulations, and local market dynamics Experience with fit-out or interior design projects in the Gulf region Knowledge of international contract standards (FIDIC, AIA, or similar) Experience with claims management and dispute resolution <br>Education:<br> Bachelor's degree in Project Management, Construction Management, Business Administration, or related field <br>Domain Expertise<br> Fit-out and interior construction project management Commercial project controls and financial management Contractual compliance and regulatory requirements in the construction industry <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10153238<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Commercial Manager - Fit Out to join our dynamic team in Doha, Qatar. In this pivotal role, you will lead comprehensive commercial and contractual management across fit-out projects, ensuring financial control, contractual compliance, and successful project delivery. You will serve as a key strategic partner to clients, contractors, and internal teams, driving commercial excellence through transparent negotiations, robust risk management, and innovative problem-solving.<br> Lead end-to-end commercial and contract administration, including procurement support, contract administration, payment assessments, formal correspondence, claims defense, and contractual compliance throughout the project lifecycle Manage the complete variation and change management process, from identification and entitlement review through cost and time evaluation, negotiation, recommendation, approval, and closure, ensuring comprehensive substantiation and protection of the client's commercial position Oversee project budgets, financial forecasts, cost reporting, and cash flow management while monitoring procurement status, identifying commercial risks, and implementing effective mitigation strategies Act as the primary commercial interface between clients, contractors, consultants, and project management teams, leading strategic commercial discussions, resolving contractual issues, and facilitating timely, well-documented decisions Prepare clear and comprehensive commercial reports, contractual correspondence, management updates, and decision papers that align with contract requirements, project governance, and regulatory obligations Monitor and enforce contractual compliance, ensuring all parties adhere to agreed terms and conditions while maintaining transparent communication and documentation Analyze commercial data and trends to provide actionable insights that support informed management decisions and strategic planning Collaborate with cross-functional teams to identify opportunities for cost optimization, schedule efficiency, and enhanced project performance <br>Qualifications<br> Proven expertise in commercial and contract administration within fit-out or construction project environments Demonstrated experience in procurement management, vendor negotiation, and supplier relationship management Strong proficiency in variation and change management processes, including cost and time impact analysis Solid understanding of contract law, compliance requirements, and risk mitigation strategies Advanced skills in budget management, financial forecasting, and cash flow analysis Excellent stakeholder management and commercial negotiation capabilities Exceptional written and verbal communication skills with the ability to prepare professional reports and correspondence Strong analytical and problem-solving abilities with a detail-oriented approach Proven leadership experience managing commercial teams or leading cross-functional initiatives Proficiency with project management software, ERP systems, and Microsoft Office Suite <br>Preferred Qualifications<br> Project Management Professional (PMP) or equivalent certification Commercial Management or Quantity Surveying qualification Familiarity with Middle East construction practices, regulations, and local market dynamics Experience with fit-out or interior design projects in the Gulf region Knowledge of international contract standards (FIDIC, AIA, or similar) Experience with claims management and dispute resolution <br>Education:<br> Bachelor's degree in Project Management, Construction Management, Business Administration, or related field <br>Domain Expertise<br> Fit-out and interior construction project management Commercial project controls and financial management Contractual compliance and regulatory requirements in the construction industry <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10153238<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Company Description<br> <br>Work with Us. Change the World.<br> <br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br> <br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br> <br>We're one global team driven by our common purpose to deliver a better world. Join us.<br> <br>Job Description<br> <br>We are seeking an experienced and detail-oriented Senior Commercial Manager - Fit Out to join our dynamic team in Doha, Qatar. In this pivotal role, you will lead comprehensive commercial and contractual management across fit-out projects, ensuring financial control, contractual compliance, and successful project delivery. You will serve as a key strategic partner to clients, contractors, and internal teams, driving commercial excellence through transparent negotiations, robust risk management, and innovative problem-solving.<br> Lead end-to-end commercial and contract administration, including procurement support, contract administration, payment assessments, formal correspondence, claims defense, and contractual compliance throughout the project lifecycle Manage the complete variation and change management process, from identification and entitlement review through cost and time evaluation, negotiation, recommendation, approval, and closure, ensuring comprehensive substantiation and protection of the client's commercial position Oversee project budgets, financial forecasts, cost reporting, and cash flow management while monitoring procurement status, identifying commercial risks, and implementing effective mitigation strategies Act as the primary commercial interface between clients, contractors, consultants, and project management teams, leading strategic commercial discussions, resolving contractual issues, and facilitating timely, well-documented decisions Prepare clear and comprehensive commercial reports, contractual correspondence, management updates, and decision papers that align with contract requirements, project governance, and regulatory obligations Monitor and enforce contractual compliance, ensuring all parties adhere to agreed terms and conditions while maintaining transparent communication and documentation Analyze commercial data and trends to provide actionable insights that support informed management decisions and strategic planning Collaborate with cross-functional teams to identify opportunities for cost optimization, schedule efficiency, and enhanced project performance <br>Qualifications<br> Proven expertise in commercial and contract administration within fit-out or construction project environments Demonstrated experience in procurement management, vendor negotiation, and supplier relationship management Strong proficiency in variation and change management processes, including cost and time impact analysis Solid understanding of contract law, compliance requirements, and risk mitigation strategies Advanced skills in budget management, financial forecasting, and cash flow analysis Excellent stakeholder management and commercial negotiation capabilities Exceptional written and verbal communication skills with the ability to prepare professional reports and correspondence Strong analytical and problem-solving abilities with a detail-oriented approach Proven leadership experience managing commercial teams or leading cross-functional initiatives Proficiency with project management software, ERP systems, and Microsoft Office Suite <br>Preferred Qualifications<br> Project Management Professional (PMP) or equivalent certification Commercial Management or Quantity Surveying qualification Familiarity with Middle East construction practices, regulations, and local market dynamics Experience with fit-out or interior design projects in the Gulf region Knowledge of international contract standards (FIDIC, AIA, or similar) Experience with claims management and dispute resolution <br>Education:<br> Bachelor's degree in Project Management, Construction Management, Business Administration, or related field <br>Domain Expertise<br> Fit-out and interior construction project management Commercial project controls and financial management Contractual compliance and regulatory requirements in the construction industry <br>Additional Information<br> <br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br> <br>About AECOM<br> <br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br> <br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br> <br>What makes AECOM a great place to work<br> <br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br> <br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.<br> <br>Req ID: J10153238<br> <br>Business Line: Transportation<br> <br>Business Group: DCS<br> <br>Strategic Business Unit: ME and Africa<br> <br>Career Area: Survey & Estimation<br> <br>Work Location Model: On-Site
Nalco Water, an Ecolab Company, seeks a Technical Sales Representative to join its industry leading sales team. You’ll be responsible for revenue and profit growth of programs and services in targeted accounts. Using a consultative sales approach, you’ll build relationships with existing customers by executing system assurance programs that meet their key business needs. With strong account leadership, you’ll also convert strategic competitive accounts and sell new technologies to current customers.<br><br>Job Overview<br><br>Ensures order and revenue growth of Company products and services to assigned customer and prospect accounts by analyzing and meeting customer needs; developing and implementing sales plans; selling products and providing customer support in an assigned geographic territory.<br><br>Main Responsibilities<br><br>Achieves annual sales targets by working with the District Manager and senior district sales personnel to establish selling strategy and tactics. Obtains orders and establishes new accounts; plans and organizes daily work; calls on existing and potential sales customers. Analyzes customer needs, requirements, and strategic plans recommending solutions with Company programs. Keeps management informed through regular activity reports and communications. Meets or exceeds the required minimum daily sales calls as set by the assigned group. May be accompanied by district management personnel. Calls on customer facilities and observes and implements practical application of products. Services assigned accounts. Recommends changes in chemical dosages, flow rates, or equipment. Reports changes or problems to District Manager and then customer. Begins to work with existing customers to seek new applications for existing products. With assistance from senior sales personnel and the District Manager, develops and executes account sales plans. Upon attaining the required level of technical competency and sales skills, assumes both sales and service responsibilities within an assigned territory. Applies the Six Service Standards striving to improve their quality and document value provided to the customer. Under direct supervision, plans and carries out sales and service calls. Maintains close contact with district management regarding account activity, customer needs, prices, competitor activity, and Nalco product acceptability. Develops and maintains a sales pyramid and other required reports or documentation. Demonstrates safe driving techniques and maintains company car and equipment in a neat and professional manner. Supports and is committed to Nalco's Quality Improvement Process and the guiding principles of Responsible Care®, and its six Codes of Management Practice.<br><br>Minimum Qualifications<br><br>Bachelor's degree Technical sales or field sales support experience Possess a valid Driver's License and acceptable Motor Vehicle Record<br><br>Qualifications<br><br>Completed the Nalco Sales Training Program and shows potential in a career as a Nalco representative. Demonstrated ability and enthusiasm for selling BA/BS in a science or technical specialty Experience in managing Steel mills, power plants and desalination applications will be preferred. <br><br>What’s In It For You<br><br>You’ll join a growth company offering a competitive base salary, bonus structure and benefits A company vehicle and cell phone A long term, advancing career path in service, sales or management Access to the industry’s most innovative training programs Support from a dedicated technical service team A culture that values safety first, including training and personal protection Pride in working for a company that provides clean water, safe food, abundant energy and healthy environments<br><br>As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.<br><br>About Nalco Water<br><br>In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.<br><br>Our Commitment to a Culture of Inclusion & Belonging<br><br>Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
Job Summary We are looking for an experienced VMware Professional Services Consultant to design, implement, migrate, and optimize VMware-based virtualization and cloud infrastructure solutions. The consultant will work closely with customers, architects, project managers, and technical teams to deliver enterprise infrastructure projects and provide technical expertise throughout the engagement lifecycle. The ideal candidate will have strong hands-on experience with VMware v Sphere, v Center, ESXi, v SAN, NSX, Aria, and VMware Cloud technologies, along with excellent customer-facing and consulting skills. Key Responsibilities Engage with customers to understand business and technical requirements. Design and implement VMware virtualization and private cloud solutions. Deploy, configure, and manage VMware ESXi, v Center Server, and v Sphere environments. Perform VMware infrastructure assessments, health checks, and optimization. Plan and execute virtualization and infrastructure migrations. Implement and support VMware v SAN and storage solutions. Design and implement VMware NSX networking and security solutions. Work with VMware Aria solutions for monitoring, automation, and operations. Develop high-level and low-level technical designs and implementation plans. Lead technical workshops, discovery sessions, and solution demonstrations. Troubleshoot complex virtualization, networking, storage, and performance issues. Perform upgrades, patching, capacity planning, and environment optimization. Support disaster recovery, backup, and business continuity solutions. Collaborate with networking, storage, security, cloud, and application teams. Create technical documentation, architecture diagrams, runbooks, and knowledge-transfer materials. Provide technical leadership during project implementation and customer engagements. Ensure projects are delivered within agreed scope, timelines, and quality standards. Mentor junior engineers and provide technical guidance to delivery teams. Required Technical Skills Strong hands-on experience with VMware v Sphere, ESXi, and v Center. Experience with VMware clusters, HA, DRS, v Motion, Storage v Motion, and Lifecycle Manager. Strong knowledge of virtualization architecture and enterprise data centers. Experience with VMware v SAN. Experience with VMware NSX-T/NSX networking and security. Knowledge of VMware Aria Operations / Automation / Logs. Experience with VMware migrations, upgrades, and infrastructure consolidation. Strong understanding of:TCP/IP and networking DNS, DHCP, VLANsStorage protocols such as FC, i SCSI, and NFSSAN/NAS technologies High Availability and Disaster Recovery Experience with enterprise backup and replication technologies. Knowledge of scripting/automation using Power CLI, Power Shell, or Python is preferred. Exposure to public cloud platforms such as AWS, Microsoft Azure, or Google Cloud is an advantage. Professional Services / Consulting Skills Strong customer-facing and stakeholder-management skills. Ability to lead technical workshops and requirements-gathering sessions. Strong problem-solving and analytical capabilities. Ability to translate business requirements into technical solutions. Experience preparing HLD/LLD, migration plans, implementation plans, and operational documentation. Ability to manage multiple customer engagements and priorities. Strong presentation, communication, and technical writing skills. Willingness to travel to customer locations when required. Certifications Broadcom Partner Certification – Professional Services – Required / Highly Preferred Preferred certifications include:VMware Certified Professional (VCP) VMware Certified Advanced Professional (VCAP) VMware Certified Design Expert (VCDX) – highly desirable Relevant certifications in networking, cloud, storage, or security are an advantage. Education Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field. Equivalent professional experience may be considered. Experience5–10+ years of experience in VMware infrastructure, virtualization, cloud, or enterprise data-center technologies, with demonstrated experience delivering customer-facing professional services projects.
???? Welcome to Your Next Adventure!<br><br>In this position, you will work and collaborate with operations managers, fleet and dispatch teams, data scientists, backend engineers, and business stakeholders in a cross-functional setting. Your core function as an Operations & Logistics Data Analyst is to turn delivery and logistics data into actionable insight that improves how orders move from merchant to customer. You will own the metrics that define operational health, such as delivery time, on-time rate, courier utilization, dispatch efficiency, and cost per delivery, and you will use them to diagnose bottlenecks, forecast demand, balance courier supply against order volume, and recommend changes that make the last mile faster, cheaper, and more reliable.<br><br>???? What You’ll Get Your Hands On<br><br>Collaborate with operations, fleet, dispatch, product, and engineering teams to implement data-driven solutions that improve delivery speed, reliability, and cost. Define, monitor, and report on the core operational KPIs, including delivery time, on-time rate, courier utilization, idle time, dispatch and assignment efficiency, and cost per delivery. Analyze and interpret complex operational data sets using statistical techniques and provide stakeholders with clear, actionable insight. Investigate operational bottlenecks across the order lifecycle (acceptance, preparation, pickup, transit, drop-off) and recommend targeted improvements. Build demand forecasts and support capacity planning so courier supply is matched to order volume across zones and time windows, including peak periods. Analyze geographic and zone-level performance to inform coverage, courier allocation, and last-mile strategy. Design and maintain dashboards and visualizations that give operations teams real-time and historical visibility into performance. Stay up to date with industry trends in logistics analytics, dispatch optimization, and last-mile delivery to keep our capabilities competitive. Identify areas of opportunity, guide teams in designing complex operational features, and mentor junior analysts in a collaborative environment.<br><br>????♂️ The Magic You Bring<br><br>A bachelor's or master's degree in a related field, such as data science, statistics, mathematics, industrial engineering, operations research, supply chain, or computer science. At least 5 years of experience in operations, logistics, or supply chain analytics, preferably in a fast-paced delivery, e-commerce, or marketplace environment. Strong proficiency in SQL, Python, and/or R, as well as experience with data visualization tools such as Tableau or Power BI. Experience working with geospatial and time-series data (e.g., zones, routes, ETAs, demand by hour and location) and comfort with mapping or spatial analysis. Excellent analytical and problem-solving skills, with the ability to extract insight from large, messy operational data sets. Effective communication skills, with the ability to translate operational data into clear recommendations for non-technical stakeholders such as fleet, dispatch, and city operations teams. Strong attention to detail and accuracy, with the ability to identify and correct errors in data. Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced, real-time operational environment. Strong collaboration skills, with the ability to work effectively within a diverse, cross-functional team.<br><br>✨ Bonus Points If You Have<br><br>Proven experience in food, grocery, or parcel delivery services. Familiarity with dispatch, routing, and batching logic, and with the levers that drive last-mile efficiency. Demonstrated causal analytics skills or a full understanding of causality (e.g., measuring the true impact of an operational change rather than correlation). Experience modeling delivery unit economics at the transaction level (cost per order, courier payout, subsidy, delivery margin) and aggregating it reliably across time, cohorts, zones, and other dimensions. Familiarity with demand forecasting, capacity planning, and supply-demand balancing for a courier fleet. Exposure to optimization or operations research concepts (assignment, routing, queuing) and to data processing pipelines and data engineering basics. Familiarity with machine learning techniques and experience contributing to predictive models such as ETA prediction or demand forecasting.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>???????? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As the Manager of Innovation and Compliance you will lead the Innovation & compliance function within Network Operations, with overall accountability for operational standards, innovation, and compliance across the Network s live and pre/post-production operations. Reporting to the Director of Network Operations and managing the Head of Innovation,Head of Compliance & Standards. you will set the operational innovation vision and the standards framework that the sections delivers. The role ensures that broadcast operations meet the highest technical and editorial standards, that workflows and procedures are documented and adhered to, and that operational practice remains compliant with the Network s policies, editorial standards, and relevant regulatory and safety requirements. You will champion continuous improvement and innovation, researching industry developments & influence programmes that keep Al Jazeera s Operations at the forefront of the television industry. The role requires strong leadership, sound editorial and operational judgment, excellent communication, and a collaborative, can-do approach in a fast-paced, high-energy environment.</p><p>Key Responsibilities:</p><ul><li>Lead and manage the Innovation & Compliance functions, directing the Head of Innovation and head of Compliance ,the section s Leads to deliver consistent standards, innovation, and operational excellence.</li><li>Define and own the operational vision for studio and pre/post-production operations in collaboration with Editorial leadership, and direct its implementation across the Network.</li><li>Establish, approve, and govern standard policies, procedures, and technical standards for Studio Operations and pre/post-production, News gathering, Media operations ensuring they are documented, communicated, and consistently applied.</li><li>Oversee compliance of operational practice with the Network s editorial standards, code of conduct, safety requirements, and relevant regulatory obligations, and address gaps or breaches.</li><li>Provide leadership and operations consultancy during projects, advising Project Engineers and designers at early stages and steering delivery to achieve operational goals.</li><li>Oversee planning and execution of changes to studio production such as new set designs, new graphic looks, new shows, and workflow changes affecting production, including pre/post-production.</li><li>Ensure the technical output of the newsroom/edits/studio meets the requirements of the News and Programmes Editorial teams, and that the required look and format of each channel s output is achieved.</li><li>Direct liaison with Technology teams to ensure the full production chain, including studio automation, functions correctly and is effectively monitored.</li><li>Lead workforce capability across the section, including training needs, competency development, succession planning, and the production of guidance and written documentation.</li><li>Facilitate problem solving across teams, ensuring effective bi-directional communication between senior management and production teams.</li><li>Research changing trends within the television broadcast industry and approve innovative plans and investments that benefit the business.</li><li>Own and maintain the section s contribution to business continuity and disaster recovery planning.</li><li>Contribute to operational planning, budgeting inputs, and resource forecasting for the function.</li></ul><p>Other Responsibilities:</p><ul><li>Represent the Innovation & compliance functions in operational and management review meetings and present standards, innovation, and compliance findings.</li><li>Provide expert guidance on Media, Production, and Newsgathering operations across the function s field of expertise.</li><li>Oversee periodic maturity assessments and benchmarking of operational practices against industry standards.</li><li>Contribute with the News and Planning teams to support budget calculations for new shows.</li><li>Maintain awareness of computerized automation in news systems and emerging broadcast technologies.</li><li>Perform other duties relevant to the job as requested by management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor Degree in Media, Communications, Engineering, or a related field, or extensive equivalent experience.</li><li>Postgraduate qualifications in a related field are preferred.</li><li>A minimum of 15 years experience working in a high-skilled live, On Air environment, of which at least 5 years should have been in a management, standards, or compliance leadership role.</li></ul><p></p></section>
Job Summary We are looking for a highly skilled Web Developer – Frontend & Backend with AI Expertise to design, develop, and maintain scalable, secure, and high-performance web applications. The ideal candidate will have strong full-stack development experience across frontend and backend technologies, combined with hands-on knowledge of Artificial Intelligence, Generative AI, LLMs, AI APIs, and AI-powered application development. The candidate will work closely with product managers, UI/UX designers, architects, Dev Ops engineers, and business stakeholders to deliver modern web solutions and integrate AI capabilities into enterprise applications. Key Responsibilities Design, develop, test, and maintain scalable full-stack web applications. Develop responsive and high-performance frontend applications. Build robust backend services, APIs, microservices, and integrations. Develop and integrate AI/Generative AI capabilities into web applications. Work with LLMs, AI APIs, prompt engineering, RAG, embeddings, and vector databases. Integrate AI models from platforms such as Open AI, Azure Open AI, Google, or other enterprise AI providers. Develop AI-powered features such as chatbots, intelligent search, content generation, summarization, and recommendation systems. Design and implement RESTful APIs and, where required, Graph QL services. Optimize application performance, scalability, reliability, and user experience. Develop secure authentication, authorization, and API security mechanisms. Work with cloud platforms to deploy and manage web and AI-enabled applications. Implement CI/CD pipelines and follow modern Dev Ops practices. Write clean, reusable, maintainable, and well-documented code. Conduct code reviews and provide technical guidance to junior developers. Troubleshoot application, performance, integration, and production issues. Collaborate with cross-functional teams throughout the complete software development lifecycle. Evaluate emerging AI and web technologies and recommend appropriate solutions. Frontend Skills HTML5, CSS3, Java Script, Type Script React.js / Angular / Vue.js Responsive and mobile-first web development State management and component-based architecture REST API and third-party API integration UI/UX implementation Web performance optimization Browser compatibility and accessibility Modern frontend build tools and frameworks Backend Skills Node.js / Python / Java / . NET – experience with one or more RESTful API development Microservices architecture Authentication and authorization Database design and optimization SQL and NoSQL databases API integration and third-party services Background processing and asynchronous programming Caching and performance optimization Error handling, logging, and monitoring AI & Generative AI Skills Strong understanding of Generative AI and Large Language Models (LLMs). Experience integrating AI/LLM APIs into web applications. Prompt engineering and prompt optimization. Retrieval-Augmented Generation (RAG) implementation. Experience with embeddings and vector databases. AI chatbot and virtual-assistant development. Knowledge of AI agents and tool/function calling. Experience with AI frameworks and libraries such as Lang Chain, Llama Index, or equivalent. Familiarity with model evaluation, hallucination mitigation, and AI security. Experience building production-ready AI-powered applications is highly desirable. Cloud & Dev Ops Experience with AWS, Microsoft Azure, or Google Cloud. Docker and containerization. Kubernetes is an advantage. CI/CD using Jenkins, Git Hub Actions, Git Lab CI/CD, or Azure Dev Ops. Git and modern source-control practices. Cloud deployment and application monitoring. Infrastructure and application security best practices. Database & Data Technologies Postgre SQL / MySQL / SQL Server Mongo DB or other NoSQL databases Redis / caching technologies Database design, indexing, and query optimization Vector databases such as Pinecone, Weaviate, Milvus, pgvector, or equivalent Data integration and API-based data processing Security Skills Secure coding practices OWASP Top 10 awareness Authentication and authorization OAuth 2.0 / JWTAPI security Data protection and encryption Secure AI/LLM application development Protection against prompt injection and other AI-specific security risks Required Experience5–8+ years of professional experience in web/full-stack development. Strong experience in both frontend and backend development. Hands-on experience building and deploying enterprise-grade web applications. Strong programming experience in Java Script/Type Script and at least one backend language. Experience developing and consuming REST APIs. Experience with relational and/or NoSQL databases. Practical experience integrating AI/Generative AI capabilities into applications. Experience working with cloud platforms and CI/CD environments. Strong understanding of software architecture, design patterns, and development best practices. Experience working in Agile/Scrum development environments. Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. Relevant professional certifications in cloud, AI, or software development are an advantage.
???? Welcome to Your Next Adventure!<br><br>???? What You’ll Get Your Hands On<br><br>Act as a strategic advisor, combining technical expertise with domain knowledge to solve complex business challenges and unlock growth opportunities. Unblock team members and drive solutions under tight timelines, ensuring delivery without compromising on quality or technical standards. Build, mentor, and lead a high-performing DS&AI team, fostering technical excellence, business impact, continuous learning, and professional growth. Drive innovation by researching, evaluating, and integrating cutting-edge techniques (e.g. advanced forecasting, personalization, generative AI) into production solutions. Shape and influence the organizational data strategy, defining standards and practices to maximize long-term business impact. Lead and oversee the full lifecycle of high-impact DS&AI projects, from scoping and design to production deployment, ensuring measurable outcomes for the business. Define and communicate the technical vision for the DS&AI team, ensuring alignment of solutions with company strategy and stakeholder priorities. Safeguard project quality by setting technical best practices, reviewing designs, and providing strategic technical guidance across initiatives. Guide experimentation and model validation through advanced methodologies (A/B testing, switchbacks, Bayesian approaches), ensuring results translate into business KPIs. Oversee deployment, monitoring, and scaling of ML and Gen AI systems, ensuring performance, governance, and sustainability at scale.<br><br>????♂️ The Magic You Bring<br><br>MSc in Data Science, Big Data, AI, Statistics, or a related field.5+ years of experience in data science, machine learning, or statistical modeling, with at least 1 year in a leadership role. Advanced expertise in statistical modeling, experimental design, and specialized ML/DL domains (e.g. recommendation systems, time series, NLP, AI agents). Proven track record of leading end-to-end, high-impact projects from problem framing to deployment, with ownership of business metrics and measurable value delivery. Strong leadership and stakeholder management skills, with the ability to define technical direction and align it with strategic business priorities. Demonstrated ability to grow and mentor teams, set high technical standards, and ensure long-term quality and sustainability of DS & AI products. Proven success in leading teams through the design, deployment, and scaling of ML/DL models in production, with strategy-setting for real-time, low-latency, and streaming environments. Experience defining strategy and leading cross-functional teams to build, deploy, and scale LLM-based applications. Deep expertise in SQL, with the ability to architect, debug, and optimize highly complex queries and pipelines for large-scale data environments.<br><br>✨ Bonus Points If You Have<br><br>Proven expertise in marketplaces, delivery, or logistics tech, with the ability to compound DS methods with deep domain knowledge.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Role Purpose<br><br> JOB DESCRIPTION <br><br>The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk (24x7 single point of contact), and L1 Application Functional Support — delivered to enterprise and government clients under SLA / XLA-driven managed services contracts.<br><br>Operating within an ITIL v4-aligned Service Value System, the SDU Leader ensures consistent service quality, customer experience, financial performance, and continuous improvement, while building a high-performing, ITIL-mature delivery organization.<br><br>Mandatory Selection Criteria<br><br>Service Desk & IT Support Management Experience: Minimum 3 years in a manager-level role leading Service Desk (SD) and IT Support operations. Managed Services / Service Provider Background: Prior employment with a managed services provider delivering Service Desk and IT Support under SLA-driven contracts (non-negotiable). ITIL v4 Certification: Valid ITIL v4 Foundation certification (minimum). ITIL 4 Managing Professional or Specialist modules preferred. Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Scale of Operation: Demonstrated leadership of multi-tier (L1/L2) teams of 100+ resources across multiple customer accounts.<br><br>Responsibilities<br><br>KEY RESPONSIBILITIES1. Service Delivery & Operational Leadership<br><br>Own end-to-end delivery of Service Desk, IT Support, and L1 Application Functional Support services across all managed contracts within the Delivery Unit. Ensure 24x7 service availability, shift coverage, and resource readiness across all customer environments. Act as the single point of accountability for service delivery performance, escalations, and contractual obligations. Drive consistent adoption of ITIL v4 practices across Incident, Service Request, Problem, Change Enablement, Knowledge, and Service Level Management. Serve as the primary escalation point for major incidents, customer escalations, and complex service issues.<br><br>2. ITIL v4 Process Governance<br><br>Govern adoption of ITIL v4 Service Value Chain activities — Engage, Plan, Improve, Design & Transition, Obtain/Build, Deliver & Support — across the Delivery Unit. Maintain mature, auditable processes for Incident, Request, Problem, Change Enablement, Knowledge, and Continual Service Improvement (CSI). Ensure SOPs, runbooks, escalation matrices, and knowledge articles are documented, reviewed, and continuously updated. Lead internal and external audits (ISO 9001, ISO/IEC 20000, customer governance audits) and ensure timely closure of findings.<br><br>3. Service Desk Operations<br><br>Lead 24x7 Service Desk operations as the single point of contact for end-users across multiple client accounts. Govern full ticket lifecycle management within ITSM tools — logging, classification, prioritization, routing, resolution, and closure. Drive First Call Resolution (FCR), reduce re-opened tickets, and increase self-service adoption. Implement workforce management practices including shift rostering, queue management, schedule adherence, and surge planning.<br><br>4. IT Support / End-User Services<br><br>Lead L1 and L2 onsite and remote IT support teams across customer environments. Oversee endpoint lifecycle management including imaging, deployment, patching, hardening, and decommissioning using tools such as Microsoft Intune and SCCM/MECM. Govern Active Directory, Azure AD / Entra ID user provisioning, access management, and joiner-mover-leaver (JML) processes. Ensure VIP and executive support services meet white-glove service standards. Oversee Microsoft 365 operations (Exchange Online, Teams, Share Point, One Drive) at L1/L2 level.<br><br>5. L1 Application Functional Support<br><br>Lead L1 Application Functional Support teams covering government applications, e-services portals, ERP systems, case management, and business applications. Ensure structured functional triage, business rule validation, and escalation to L2/L3 application teams. Drive documentation, knowledge transfer, and training to ensure operational readiness across functional modules.<br><br>6. SLA / XLA / KPI Governance & Reporting<br><br>Own SLA, OLA, and XLA performance across all service lines, ensuring ≥ 98% SLA compliance baseline. Govern operational KPIs including CSAT, FCR, MTTR, abandon rate, and others with executive-level reporting. Develop dashboards and management reports for leadership and customer governance forums. Lead monthly and quarterly service review meetings (MSR/QBR) with customers.<br><br>7. Customer & Stakeholder Management<br><br>Act as senior delivery interface for customer stakeholders, PMO, and business owners. Build trust through proactive communication, risk management, and delivery consistency. Manage expectations, scope changes, and contractual discussions in coordination with Account Management and Legal teams. Identify and drive opportunities for service expansion, automation, and value-added services.<br><br>8. Financial & Commercial Management<br><br>Own Delivery Unit P&L including revenue assurance, cost control, utilization, and forecasting. Manage resource costs, overtime, subcontracting, licensing, and tooling within approved budgets. Conduct monthly financial performance reviews and ensure alignment with contracted revenue. Ensure billing accuracy through validation of deliverables and consumption tracking.<br><br>9. Pre-Sales, RFP & Solutioning Support<br><br>Support pre-sales and sales teams in RFPs, tenders, and solution development. Develop proposals including SoW, staffing models, transition plans, RACI matrices, and pricing inputs. Participate in customer presentations, due diligence, and bid defense sessions.<br><br>10. Transition, Onboarding & Transformation<br><br>Lead end-to-end service transitions including due diligence, knowledge transfer, shadowing, reverse shadowing, and hypercare. Define onboarding plans, milestones, exit criteria, and risk mitigation strategies. Drive transformation initiatives including automation, AI-enabled Service Desk, self-service, and shift-left strategies.<br><br>11. AI, Automation & Continual Service Improvement (CSI)<br><br>Drive adoption of AI-enabled Service Desk capabilities including intelligent triage, virtual agents, and AI-assisted resolution. Identify and implement automation opportunities using RPA, workflow automation, and self-healing scripts. Maintain CSI register and deliver measurable improvement initiatives with defined business impact. Ensure governed and practical use of AI with measurable outcomes and human oversight.<br><br>12. People Leadership & Capability Development<br><br>Lead and develop a multi-tier team including Team Leads, Shift Leaders, Engineers, and Functional Analysts. Define career development paths, training plans, and certification roadmaps. Drive performance management, coaching, feedback, and recognition programs. Foster a culture of accountability, customer focus, and operational excellence.<br><br>13. Compliance, Risk & Security<br><br>Ensure compliance with information security policies, data protection regulations, and contractual obligations. Maintain compliance with ISO 9001, ISO/IEC 20000, and ISO/IEC 27001 standards applicable to managed services delivery.<br><br>Qualifications<br><br>REQUIRED EXPERIENCE<br><br>Minimum 10 years of total IT experience, including at least 3 years as a Service Desk & IT Support Manager. Mandatory prior experience with a Service Provider / Managed Services Provider, delivering Service Desk and IT Support under SLA-based contracts for enterprise or government clients. Proven leadership of multi-tier (L1/L2), multi-location teams of 40+ resources across multiple customer accounts. Demonstrated experience managing 24x7 operations with measurable SLA / XLA performance outcomes. Hands-on experience in customer onboarding, service transition, and steady-state operations. Strong track record of contributing to RFPs, RFQs, SoWs, technical proposals, and pre-sales solutioning. Experience working in ITIL v4-aligned environments with mature ITSM governance practices. Exposure to Qatar / GCC enterprise or government accounts is a strong advantage.<br><br>TECHNICAL SKILLS1. ITSM Platforms<br><br>Service Now, BMC Remedy / Helix, Manage Engine Service Desk Plus, Ivanti, Symphony Summit (or equivalent enterprise ITSM tools) SLA configuration, workflow design, reporting, dashboards, and service automation<br><br>2. End-User Computing & Microsoft Stack<br><br>Microsoft 365: Exchange Online, Teams, Share Point Online, One Drive Active Directory, Azure AD / Entra ID, Group Policy, Conditional Access Microsoft Intune, SCCM / MECM, Autopilot — endpoint deployment, patching, and compliance Windows 10/11 support and mac OS fundamentals Mobile device management (MDM)<br><br>3. Remote Support & Productivity Tools<br><br>Remote support tools: Bomgar / Beyond Trust, Team Viewer, Quick Assist, Ivanti Knowledge management platforms and self-service portals<br><br>4. AI, Automation & Analytics (Awareness Level)<br><br>AI Service Desk and Virtual Agent platforms, intelligent ticket classification RPA tools: UiPath, Power Automate, and workflow automation solutions Power BI or equivalent reporting and analytics tools<br><br>CORE COMPETENCIES1. Leadership & People Management<br><br>Strong executive presence with ability to engage Director and PMO-level stakeholders Leadership of large, multi-disciplinary teams (100+ resources) Coaching, mentoring, and succession planning<br><br>2. Service Delivery & Governance<br><br>Deep practical understanding of ITIL v4 framework SLA / XLA / KPI design, governance, and reporting Strong customer-centric and experience-driven service mindset<br><br>3. Commercial & Strategic<br><br>P&L ownership, gross margin management, and utilization optimization RFP / SoW development, pricing strategy, and solution design Vendor and subcontractor management<br><br>4. Behavioral Competencies<br><br>Outcome-driven, accountable, and customer-obsessed mindset Calm and structured under pressure during major incidents and escalations Strong written, verbal, and presentation communication skills Bias toward measurable improvement and pragmatic innovation<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Scale is growing rapidly, and joining the Global Public Sector team is an opportunity to work on one of the most exciting and quickly expanding teams at Scale. This team is responsible for generating, executing, and fostering Scale’s work with governments and government-backed entities outside of the United States.<br><br>We develop bespoke solutions that leverage our customers’ proprietary data and expertise to transform their organizations with AI. We work with them to understand their pain points and workflows and then forward deploy our team to build cutting-edge solutions. The applications we build are powered by the Scale Gen AI Platform, a full stack product to build, test and deploy frontier AI systems.<br><br>Developing custom AI applications Building custom LLMsProviding high-quality training data for research and government institutions building LLMsDeveloping partnerships to foster regional talent growth and AI adoption<br><br>We are looking for an entrepreneurial and experienced product leader to play a pivotal role in the ideation and development of transformative AI solutions. The ideal candidate has deep experience with AI/ML application development, can think strategically about how to solve a problem, is an excellent listener, is comfortable getting into the weeds operationally, and has a strong understanding of software engineering principles and practices. You will be responsible for owning large AI projects for one or many customers.<br><br>You will lead a cross-functional team of engineers, MLEs, and operators to build a highly impactful solution for our customers that will drive millions in revenue for our business as well.<br><br>Responsibilities: <br><br>Lead design workshops with the client to define custom AI solutions Scope out new AI application use cases across various government entities Lead cross-functional development of AI applications and custom LLMs with diverse stakeholders (Engineering + Ops + Go-to-Market) Consistently engage with future end-users to solicit feedback and ensure we are prioritizing effectively Stay up to date with latest research in applied AI and training custom LLMsScope out model evaluation sets and performance requirements, consistently review results, and iterate on the solution Give regular progress updates to the client and International Public Sector leadership<br><br>Minimum Qualifications: <br><br>Deep curiosity and excitement about building AI applications that drive quantifiable impact. Mission-driven mindset with a strong desire to learn and grow quickly.<br><br>Nice to haves:<br><br>Coding experience (Python) Proficiency in Arabic, both written and spoken4+ years of experience building products with specific experience within the last 1-2 years building AI-powered products Strong technical background (STEM degree) and/or experience building technical software products Strong understanding of generative AI technologies and their applications in both enterprise and consumer settings Experience with vibe coding tools (i.e., Replit, Lovable, Bolt, etc.) and design tools (i.e., Figma, Canva, Miro, etc.) Exceptional leadership, presentation and communication skills with the ability to influence cross-functional teams<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for the setup and management of the Cyber Security Strategy and Product management function in the Group Information Security (GIS) department. The incumbent will be a banking and finance technology thinker who constantly analyses the market for new technologies that would be best suited to support the Group’s strategy<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Participate in the development, execution and maintenance of the IT Security strategy aligned to the overall corporate strategy, group long term goals and assist in the prioritization process. - Assist in the overall and annual IT Security business planning with the view of achieving the Group’s short term goals and submit periodic reviews and resolution. - Provide inputs to the Technology Key Risk indicators (KRIs) which shall be applicable across the Group to manage Group’s exposure to IT related risks effectively. Lead IT market research and provide applicable suggestions to further the Group’s strategy and develop cost / benefit analysis to alternative technologies and processes. - Focal Point from GIS in the preparation of the GIS budget to support Group’s long and short term goals. - Responsible for coordinating all aspects of the GIS budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Liaise with all Business Units Heads for preparing the yearly IT Business Plans, Prepare monthly and quarterly update on IT Business Plan. Monitor the Progress Status and raise issues / risks to GIS management. - Produce Availability Plans in line with QNB’s business planning cycle; identifying Availability requirements early enough to take account of procurement lead times. - Create implement and report on Key Performance Indicators (KPIs) for performance monitoring purposes for the GIS group and monitor their achievement on a regular basis. - Produce Capacity Plans in line with QNB’s business planning cycle; identifying Capacity requirements early enough to take account of procurement lead times. - Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): - Build and maintain strong relationship with all other related departments, external entities and sections within GIS. - Defining & implementing Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) between GIS, IT Group, other Business Units and International Branches. - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Seek to continually exceed internal and external customer expectations through introduction of breakthrough IT Security technologies and processes aimed to improve the Group’s products/services. - Produce regular management reports which include current usage of resources, trends and forecasts - Build and maintain a strong relationship with the Business Relationship Manager, technical teams within IT, finance team and external vendors of products and services - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Review and identify areas for improvement in the process to deliver effective & efficient GIS projects and services - Act as a BCP Coordinator for GIS, coordinate implementation of DR setup as per the defined strategy - Assist in recruiting, motivating and developing personnel to ensure the function is staffed with individuals of the required caliber and that there is adequate succession planning and provision for future demands. - Analyse and recommend new products and solutions for GIS and business users to ensure that the group is upto-date with the latest trends in technology. - Support the new technology’s development process, and ensure that project deliverables are met according to specifications and timeframes. - Compile and present relevant MIS to the Group CISO on a periodic basis for the existing systems and compare the existing functionalities vis-à-vis the efficiencies to be gained from proposed technologies. - Assist in the overall recruitment of the individual resources in the areas concerned - Continuous Improvement: - Set examples by leading improvement initiatives through cross-functional teams ensuring successes. - Identify and encourage people to adopt practices better than the industry standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the team. - Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: - Possess good knowledge and experience in COBIT and ITIL framework. - Detailed understanding of IT systems and secure architecture designs. - Good understanding of suitable solutions for configuration management, service desk, software library etc. - Identify areas for professional development for self and direct reports and take necessary actions - Hold meetings with direct reports and assess their performance. - Attend specific conferences in areas of financial services technology breakthroughs and innovations to adapt suitable ones to the bank’s security architecture and product portfolio. - Possess a superior knowledge of the GIS structure, its products and related risks together with a good knowledge of operations and related controls. - Identify areas for professional development of self and direct reports and act to enhance professional development of self and others - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Lead and develop the Cyber Security Strategy of the bank in line with the business strategy, regulatory requirement, best practices and ongoing cyber security challenges. - Benchmark and evaluate the performance of the technologies engineered and operated by the GIS Cyber Security Technologies & Services teams to ensure that these are kept fine-tuned and updated with the latest technological developments.- Constantly scanning the market and competitors capabilities and bringing in technology proven in other markets and suggesting them across the group. - Keeping the CISO updated with latest developments in Cyber Security and raising any new cyber security risks to his attention. - Maintain the security architecture blueprints of the bank, liaising with the Enterprise IT architect and GITD Heads to develop and track the plans to achieve compliance. - Help to form the Information Security budget in collaboration with the Group Information Security Officer ensuring that systems under management are licensed and appropriately sized for the environment - Ensure that all the licenses and contracts are maintained and kept updated.<br><br>Education And Experience Requirements<br><br> Bachelor’s/Master’s Degree in Computer Science, Computer Engineering or any related subject. Experience in IT service management of systems Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform. At least 15 year’s experience in a major bank of which at least 5 years in bank in a managerial capacity in an IT Security engineering or architecture function. Training courses and certifications in application development, database administration, security, and management is a plus. Professional certifications, an ITIL foundation, TOGAF and COBIT is a must - Professional certification such as CISSP, CISM, CISA is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate