Management Information Systems - Doha Qatar

Job Title: GIS Specialist (large-scale Roads, Infrastructure, and Drainage projects) Location: Qatar Experience: 10 years (Overall in the construction industry) Job Type: Full Time<br><br>Job Brief<br>We are looking for an experienced and detail-oriented GIS Specialist to join our client's team in Qatar. This is an excellent opportunity for a skilled professional who has worked on large-scale Roads, Infrastructure, and Drainage projects and is passionate about delivering high-quality project outcomes. The ideal candidate will have strong experience in construction projects, GIS mapping, spatial data management, and project handover activities. If you are looking to grow your career with a dynamic team and contribute to major infrastructure developments, we would love to hear from you.<br>Responsibilities Manage and maintain GIS databases, maps, and spatial data related to infrastructure projects. Support Roads, Infrastructure, and Drainage projects through GIS analysis and mapping. Prepare accurate GIS reports, drawings, and project documentation. Coordinate with engineering, construction, and project teams to ensure data accuracy and consistency. Assist in project handover activities and ensure all GIS-related deliverables are completed on time. Review, update, and validate project data throughout the project lifecycle. Ensure compliance with project requirements, quality standards, and client expectations. Provide technical support and recommendations related to GIS systems and applications. Maintain proper records and organize project information for easy access and reporting.<br>Qualifications Bachelor's Degree in Engineering or a related discipline. Minimum 10 years of overall experience in the construction industry. At least 5 years of regional handover experience on major international or regional Roads, Infrastructure, and Drainage projects. Strong knowledge of GIS tools, mapping systems, and spatial data management. Experience working on large infrastructure and civil engineering projects. Excellent attention to detail and problem-solving skills. Strong communication and teamwork abilities. Must hold a valid Qatar ID (QID). Must be willing to transfer sponsorship.<br>Why Join Us? Be part of prestigious infrastructure and development projects. Work with experienced professionals in a collaborative environment. Opportunity to contribute to projects that shape communities and improve public infrastructure. Professional growth and career development opportunities. Supportive workplace that values expertise, commitment, and innovation. Chance to make a meaningful impact through your technical skills and experience.<br>Application Instructions If you possess the qualifications and are driven to excel in your field, we warmly invite you to apply by sharing your updated resume at resumes@empglobal.ae or by applying directly through this platform.<br>Note: While we appreciate every application, only shortlisted candidates will be contacted. Your understanding is appreciated in this regard!

Job Title: GIS Specialist (large-scale Roads, Infrastructure, and Drainage projects) Location: Qatar Experience: 10 years (Overall in the construction industry) Job Type: Full Time<br><br>Job Brief<br>We are looking for an experienced and detail-oriented GIS Specialist to join our client's team in Qatar. This is an excellent opportunity for a skilled professional who has worked on large-scale Roads, Infrastructure, and Drainage projects and is passionate about delivering high-quality project outcomes. The ideal candidate will have strong experience in construction projects, GIS mapping, spatial data management, and project handover activities. If you are looking to grow your career with a dynamic team and contribute to major infrastructure developments, we would love to hear from you.<br>Responsibilities Manage and maintain GIS databases, maps, and spatial data related to infrastructure projects. Support Roads, Infrastructure, and Drainage projects through GIS analysis and mapping. Prepare accurate GIS reports, drawings, and project documentation. Coordinate with engineering, construction, and project teams to ensure data accuracy and consistency. Assist in project handover activities and ensure all GIS-related deliverables are completed on time. Review, update, and validate project data throughout the project lifecycle. Ensure compliance with project requirements, quality standards, and client expectations. Provide technical support and recommendations related to GIS systems and applications. Maintain proper records and organize project information for easy access and reporting.<br>Qualifications Bachelor's Degree in Engineering or a related discipline. Minimum 10 years of overall experience in the construction industry. At least 5 years of regional handover experience on major international or regional Roads, Infrastructure, and Drainage projects. Strong knowledge of GIS tools, mapping systems, and spatial data management. Experience working on large infrastructure and civil engineering projects. Excellent attention to detail and problem-solving skills. Strong communication and teamwork abilities. Must hold a valid Qatar ID (QID). Must be willing to transfer sponsorship.<br>Why Join Us? Be part of prestigious infrastructure and development projects. Work with experienced professionals in a collaborative environment. Opportunity to contribute to projects that shape communities and improve public infrastructure. Professional growth and career development opportunities. Supportive workplace that values expertise, commitment, and innovation. Chance to make a meaningful impact through your technical skills and experience.<br>Application Instructions If you possess the qualifications and are driven to excel in your field, we warmly invite you to apply by sharing your updated resume at resumes@empglobal.ae or by applying directly through this platform.<br>Note: While we appreciate every application, only shortlisted candidates will be contacted. Your understanding is appreciated in this regard!

Communication<br><br>Internal Communication:<br><br> Senior Managers Superintendents & Fleet Managers Ship Officers IT Dept MPCS<br><br>Purpose:<br><br> Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement. Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken. Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer. Technical evaluation of contracted bulk spares, stores and services by the procurement department<br><br>External Communication: -<br><br> Various Vendors and Service providers<br><br>Purpose:<br><br> Spare parts, Services, Logistics and IT outsourced services.<br><br>Occupational Health & Safety and Environment<br><br>Accountability:<br><br>Accountable to their line manager and direct reports as far as is practical to ensure<br><br> a safe place of work. Safe systems of work. Safe assest, plant & equipment. Provision of information and training.<br><br>Responsibility:<br><br> His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br><br>In Particular To:<br><br> Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented. Ensure all employees and contractors under their control are competent to undertake their duties. Ensure all accidents, incidents and near misses are reported and investigated. Promote good behaviors and set a personal example regarding occupational health and safety matters.<br><br>Authority:<br><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.

Communication<br><br>Internal Communication:<br><br> Senior Managers Superintendents & Fleet Managers Ship Officers IT Dept MPCS<br><br>Purpose:<br><br> Work closely with Fleet Managers and other members of Ship Management including Marine and Technical team, highlight areas of improvement. Monitor of Shipnet application and do necessary changes in maintenance schedule in consultation with the Managers. PMS compliance by Vessel to be audited and corrective actions to be taken. Technical inputs to Shipnet IT team for PMS change requests and other modifications required through MSM PMS engineer. Technical evaluation of contracted bulk spares, stores and services by the procurement department<br><br>External Communication: -<br><br> Various Vendors and Service providers<br><br>Purpose:<br><br> Spare parts, Services, Logistics and IT outsourced services.<br><br>Occupational Health & Safety and Environment<br><br>Accountability:<br><br>Accountable to their line manager and direct reports as far as is practical to ensure<br><br> a safe place of work. Safe systems of work. Safe assest, plant & equipment. Provision of information and training.<br><br>Responsibility:<br><br> His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities.<br><br>In Particular To:<br><br> Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented. Ensure all employees and contractors under their control are competent to undertake their duties. Ensure all accidents, incidents and near misses are reported and investigated. Promote good behaviors and set a personal example regarding occupational health and safety matters.<br><br>Authority:<br><br>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.

Position: Senior Systems Analyst<br><br>Industry: Oil & Gas<br><br>Location: Doha, Qatar<br><br>Role Overview<br><br>We are seeking an experienced and analytical Senior Systems Analyst to act as the focal point for business process support within the Project Services Directorate. This role is responsible for ensuring effective use of SAP and other enterprise systems, supporting end-users, and driving continuous improvement initiatives.<br><br>The successful candidate will bridge business and ICT teams, translating operational needs into system enhancements and delivering optimized solutions that support strategic project objectives.<br><br>Key Responsibilities<br><br>Business & Systems Support<br><br>Serve as the primary point of contact for system-related queries and issue resolution for engineering and project teams. Provide first-line support to ensure systems operate efficiently and meet user requirements within defined timelines. Liaise with ICT teams to communicate business requirements and support system enhancements.<br><br>Business Process Improvement<br><br>Conduct detailed analysis of existing processes to identify inefficiencies, bottlenecks, risks, and opportunities for improvement. Develop and recommend innovative solutions to enhance business processes and system utilization. Drive automation and integration initiatives across SAP modules (e.g., SAP PS, ES) and related systems.<br><br>Solution Development<br><br>Prepare comprehensive business cases and functional specifications for process improvement initiatives. Collaborate with stakeholders and Subject Matter Experts (SMEs) to secure alignment and approvals. Translate complex technical and operational requirements into structured documentation.<br><br>Data Analysis & Reporting<br><br>Perform data analysis and integrity checks to support performance evaluation and decision-making. Develop data models, algorithms, and dashboards to derive actionable insights. Utilize data visualization tools (e.g., Power BI, Tableau) for reporting and analytics.<br><br>Testing & Implementation<br><br>Coordinate User Acceptance Testing (UAT) and system implementation activities. Manage data migration activities across SAP and other enterprise systems. Ensure solutions are deployed effectively, meeting agreed timelines and business requirements.<br><br>Cross-Functional Coordination<br><br>Work closely with internal stakeholders across departments to resolve complex business challenges. Facilitate collaboration between technical teams and business users to ensure seamless delivery of solutions.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Business, Computer Science, Information Systems, or a related discipline. Minimum 8 years of experience in business process analysis and data analytics within a project-driven environment. Prior experience in Oil & Gas or EPC industries is highly preferred. Strong expertise in business process analysis, modeling, and optimization. Hands-on experience with SAP modules (preferably SAP PS) and enterprise systems. Proficiency in data analysis, data mining, and statistical techniques. Experience in data visualization tools such as Power BI, Tableau, SAS, or Python. Knowledge of workflow automation tools (e.g., Share Point). Ability to develop data models, algorithms, and simulations. Familiarity with project management principles and methodologies. Strong documentation and diagramming skills (process flows, ERDs, workflows).

Position: Senior Systems Analyst<br><br>Industry: Oil & Gas<br><br>Location: Doha, Qatar<br><br>Role Overview<br><br>We are seeking an experienced and analytical Senior Systems Analyst to act as the focal point for business process support within the Project Services Directorate. This role is responsible for ensuring effective use of SAP and other enterprise systems, supporting end-users, and driving continuous improvement initiatives.<br><br>The successful candidate will bridge business and ICT teams, translating operational needs into system enhancements and delivering optimized solutions that support strategic project objectives.<br><br>Key Responsibilities<br><br>Business & Systems Support<br><br>Serve as the primary point of contact for system-related queries and issue resolution for engineering and project teams. Provide first-line support to ensure systems operate efficiently and meet user requirements within defined timelines. Liaise with ICT teams to communicate business requirements and support system enhancements.<br><br>Business Process Improvement<br><br>Conduct detailed analysis of existing processes to identify inefficiencies, bottlenecks, risks, and opportunities for improvement. Develop and recommend innovative solutions to enhance business processes and system utilization. Drive automation and integration initiatives across SAP modules (e.g., SAP PS, ES) and related systems.<br><br>Solution Development<br><br>Prepare comprehensive business cases and functional specifications for process improvement initiatives. Collaborate with stakeholders and Subject Matter Experts (SMEs) to secure alignment and approvals. Translate complex technical and operational requirements into structured documentation.<br><br>Data Analysis & Reporting<br><br>Perform data analysis and integrity checks to support performance evaluation and decision-making. Develop data models, algorithms, and dashboards to derive actionable insights. Utilize data visualization tools (e.g., Power BI, Tableau) for reporting and analytics.<br><br>Testing & Implementation<br><br>Coordinate User Acceptance Testing (UAT) and system implementation activities. Manage data migration activities across SAP and other enterprise systems. Ensure solutions are deployed effectively, meeting agreed timelines and business requirements.<br><br>Cross-Functional Coordination<br><br>Work closely with internal stakeholders across departments to resolve complex business challenges. Facilitate collaboration between technical teams and business users to ensure seamless delivery of solutions.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Business, Computer Science, Information Systems, or a related discipline. Minimum 8 years of experience in business process analysis and data analytics within a project-driven environment. Prior experience in Oil & Gas or EPC industries is highly preferred. Strong expertise in business process analysis, modeling, and optimization. Hands-on experience with SAP modules (preferably SAP PS) and enterprise systems. Proficiency in data analysis, data mining, and statistical techniques. Experience in data visualization tools such as Power BI, Tableau, SAS, or Python. Knowledge of workflow automation tools (e.g., Share Point). Ability to develop data models, algorithms, and simulations. Familiarity with project management principles and methodologies. Strong documentation and diagramming skills (process flows, ERDs, workflows).

Job Summary We are seeking an experienced IT Project Manager – Consultant to manage, coordinate, and deliver a portfolio of IT projects within the banking and financial services environment. The successful candidate will be responsible for leading projects from initiation through closure, ensuring delivery within scope, schedule, budget, and quality standards while aligning with the organization's strategic objectives. The role requires strong expertise in project governance, stakeholder management, vendor coordination, risk management, financial planning, and IT project delivery. The ideal candidate should possess excellent leadership, communication, and decision-making skills with extensive experience managing enterprise IT projects in the banking sector. Key Responsibilities1. Project & Portfolio Management Manage a portfolio of IT projects using the organization's Project Management methodology. Lead projects through initiation, planning, execution, monitoring, and closure. Develop and maintain project plans, schedules, budgets, and resource plans. Prepare Project Initiation Documents (PID), project charters, and project closure reports. Monitor project scope, timelines, budgets, risks, and quality. Ensure successful project delivery aligned with business objectives. Track project performance using KPIs and project metrics.2. Stakeholder & Vendor Management Build and maintain strong relationships with business stakeholders. Coordinate with IT departments, business units, and external vendors. Manage vendor contracts, deliverables, and performance. Facilitate steering committee meetings, project reviews, and stakeholder workshops. Provide regular project status updates to senior management.3. Governance, Risk & Compliance Identify, assess, and mitigate project risks. Maintain project risk and issue registers. Ensure compliance with IT governance frameworks and organizational policies. Support internal and external audit activities. Ensure adherence to security, compliance, and data protection standards. Maintain confidentiality of sensitive business information.4. Leadership & Team Management Lead cross-functional project teams. Coordinate internal and external project resources. Resolve project conflicts and resource issues. Mentor and guide project team members. Promote collaboration and continuous improvement.5. Financial & Budget Management Prepare and manage project budgets. Monitor project costs and resource utilization. Track project financial performance. Ensure projects remain within approved budgets. Support procurement and financial planning activities.6. Technical Oversight Understand enterprise application architecture and system integrations. Review technical solution approaches with architects and technical teams. Support decision-making regarding technology selection and implementation. Coordinate solution delivery across infrastructure, applications, and security teams.7. Reporting & Communication Prepare project dashboards and executive reports. Present project progress to senior management and steering committees. Maintain project documentation throughout the project lifecycle. Communicate project risks, dependencies, and milestones effectively. Required Qualifications Education Bachelor's Degree in:Information Technology Computer Science Information Systems Computer Engineering Software Engineering Business Administration Related Discipline Preferred MBAMaster's Degree Certifications Mandatory PMP (Project Management Professional) or equivalent PMI certification Preferred PRINCE2 Practitioner PMI-ACPAgile Scrum Master (CSM/PSM) ITIL Foundation Experience Minimum 8 years of IT Project Management experience. Experience managing enterprise IT projects in Banking or Financial Services. Experience managing multiple concurrent projects. Experience with project governance and portfolio management. Experience managing vendors and third-party partners.

About the Role We are seeking an experienced and entrepreneurial IT Manager to establish, develop, and lead the company's IT Solutions Division from the ground up. The successful candidate will be responsible for building the business, developing strategic partnerships, identifying new technology opportunities, and delivering end-to-end IT infrastructure and technology solutions. This is a business-building role focused on creating value for the company by establishing a profitable IT division, expanding the customer base, developing solution offerings, and driving sustainable revenue growth. The ideal candidate should possess strong technical expertise together with commercial acumen to build and grow the IT business across Qatar.<br>Key Responsibilities Establish and develop the company's IT Solutions Division, including strategy, service offerings, and business growth plans. Identify and develop new business opportunities in IT Infrastructure, Networking, Servers & Storage, Cloud Solutions, Structured Cabling, Wireless Solutions, Data Centers, and Enterprise IT Solutions. Build strategic relationships with corporate clients, government entities, consultants, contractors, and technology partners. Develop partnerships with leading global technology vendors, distributors, and solution providers. Design and deliver end-to-end IT infrastructure solutions, including passive networking, active networking, structured cabling, servers, storage, virtualization, cloud platforms, and enterprise systems. Lead solution design, technical presentations, client consultations, and pre-sales activities. Prepare technical proposals, BOQs, tenders, quotations, and commercial offers. Manage technology projects from solution design through implementation and handover. Develop pricing strategies, solution portfolios, and go-to-market plans. Build and lead a high-performing technical and commercial team. Drive revenue growth, profitability, and expansion of the IT Solutions business. Monitor market trends, emerging technologies, and new business opportunities. Report business performance, strategic initiatives, and growth opportunities to senior management.<br>Requirements Master's Degree in Information Technology, Computer Science, Computer Engineering, Network Engineering, or a related field. Minimum 8–12 years of experience in IT Infrastructure, Systems Integration, Networking, Data Centers, or Enterprise Technology Solutions. Minimum 3–5 years of experience in a managerial or business leadership role. Proven experience in establishing or growing an IT Solutions, Systems Integration, or Technology Services business. Strong knowledge of passive networking, structured cabling, LAN/WAN, routing, switching, wireless solutions, servers, storage, virtualization, cloud platforms, and enterprise IT infrastructure. Hands-on experience in designing and delivering integrated IT infrastructure solutions. Experience with technology vendors, distributors, solution partnerships, and channel management. Strong experience in tendering, BOQ preparation, solution architecture, technical proposals, and project estimation. Demonstrated ability to generate revenue, secure new clients, and develop strategic partnerships. Strong commercial, business development, negotiation, and stakeholder management skills. Professional certifications such as CCNA, CCNP, Microsoft, VMware, ITIL, AWS, Azure, or equivalent are highly preferred. Experience in Qatar or the GCC market is highly preferred. Valid Qatar Driving License is required.

Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.

Company Description Al Waha Cars, formerly known as Oasis Cars, has been a trusted leader in Qatar’s automotive market since 1997. Serving as the official dealer for renowned brands like Jetour, M Hero, Voyah, BAW 212, Kaiyi, and Shineray, Al Waha Cars is committed to excellence. With modern showrooms and dedicated service centers, the company provides a superior experience tailored to customer needs. Driven by a passion for quality and innovation, Al Waha Cars plays a pivotal role in shaping Qatar’s mobility landscape.<br>Role Description This is a full-time, on-site role located in Doha, Qatar, for an Information Technology Support Specialist. The role involves providing technical support, troubleshooting hardware and software issues, maintaining desktop systems, and delivering help desk support to ensure the smooth operation of the company's IT infrastructure. The specialist will also handle system updates, resolve user queries, and support internal teams with IT-related tasks.<br>Key Responsibilities Troubleshoot and resolve hardware, software, network, printer, scanner, and Microsoft Office-related issues. Install, configure, and maintain desktops, laptops, mobile devices, and peripherals. Support and maintain LAN, WAN, Wi-Fi, VPN, and network infrastructure. Configure, monitor, and troubleshoot Fortinet firewalls and network security devices. Install Ruijee network switches, routers, access points, and internet connectivity. Install, configure, and maintain Windows Servers, Active Directory, Domain Controllers, DNS, DHCP, Group Policies, and file servers. Install, configure, and maintain CCTV cameras, NVR systems, and monitoring solutions. Troubleshoot CCTV connectivity and recording issues. Install, configure, and support Yealink IP phones. Provide technical support for call center operations and telephony infrastructure. Support PBX systems, SIP trunks, IVR configuration, and call routing. Maintain IT asset inventory and asset tracking records. Maintain IT racks, patch panels, cable management, and labeling standards. Ensure proper documentation of rack layouts and connectivity. Provide support for CRM, DMS, booking systems, ticketing systems, and business application.<br>Required Qualifications Bachelor's Degree or Diploma in Information Technology, Computer Science, or a related field. Minimum 5 years of experience in IT Support, System Administration. Experience with Windows Server, Active Directory, Microsoft 365, Fortinet Firewalls, CCTV, and IP Telephony. Strong knowledge of networking concepts, TCP/IP, VLANs, VPNs, DNS, and DHCP. Experience supporting multi-site environments is preferred. Preferred Certifications Microsoft Certified (M365 / Windows Server MCSA) Fortinet NSE Certification CCNAITIL Foundation Comp TIA Network+ or Security+Soft Skills: Language: Fluent in English required. Arabic is an advantage. Strong communication and customer service skills, with the ability to explain technical issues clearly to non-technical users and prioritize tasks under pressure.

OPENING FOR A WELL KNOWN OIL & GAS COMPANY IN MIDDLE-EAST:Position: IT Administration Assistant (Females Preferred) Experience: Minimum 2+ years of experience in IT administration, IT support, or administrative support, preferably within the GCC region.<br>Minimum Requirement: (Females Preferred) Bachelor's degree in Computer Science or a related field. Experience in IT administration, procurement support, or office administration. Proficiency in Microsoft Office (Excel, Word, Power Point, Outlook). Basic knowledge of Windows/Linux operating systems. Experience with SAP procurement/invoice processing is an advantage. Strong organizational, communication, and time management skills. Ability to coordinate meetings, prepare minutes, and track action items. Experience handling invoices, petty cash, budget tracking, and vendor coordination. Proactive, detail-oriented, and able to manage multiple tasks independently.<br>**Interested Candidates Can Apply Or Share Your Updated CV on salman@sofomation.com**

OPENING FOR A WELL KNOWN OIL & GAS COMPANY IN MIDDLE-EAST:Position: IT Administration Assistant (Females Preferred) Experience: Minimum 2+ years of experience in IT administration, IT support, or administrative support, preferably within the GCC region.<br>Minimum Requirement: (Females Preferred) Bachelor's degree in Computer Science or a related field. Experience in IT administration, procurement support, or office administration. Proficiency in Microsoft Office (Excel, Word, Power Point, Outlook). Basic knowledge of Windows/Linux operating systems. Experience with SAP procurement/invoice processing is an advantage. Strong organizational, communication, and time management skills. Ability to coordinate meetings, prepare minutes, and track action items. Experience handling invoices, petty cash, budget tracking, and vendor coordination. Proactive, detail-oriented, and able to manage multiple tasks independently.<br>**Interested Candidates Can Apply Or Share Your Updated CV on salman@sofomation.com**

OPENING FOR A WELL KNOWN OIL & GAS COMPANY IN MIDDLE-EAST:Position: IT Administration Assistant (Females Preferred) Experience: Minimum 2+ years of experience in IT administration, IT support, or administrative support, preferably within the GCC region.<br>Minimum Requirement: (Females Preferred) Bachelor's degree in Computer Science or a related field. Experience in IT administration, procurement support, or office administration. Proficiency in Microsoft Office (Excel, Word, Power Point, Outlook). Basic knowledge of Windows/Linux operating systems. Experience with SAP procurement/invoice processing is an advantage. Strong organizational, communication, and time management skills. Ability to coordinate meetings, prepare minutes, and track action items. Experience handling invoices, petty cash, budget tracking, and vendor coordination. Proactive, detail-oriented, and able to manage multiple tasks independently.<br>**Interested Candidates Can Apply Or Share Your Updated CV on salman@sofomation.com**

Job Summary We are seeking an experienced IT Project Manager – Consultant to lead and manage a portfolio of strategic IT projects within the banking and financial services domain. The ideal candidate will be responsible for planning, executing, monitoring, and closing projects while ensuring timely delivery, budget adherence, stakeholder alignment, and compliance with organizational standards. The candidate should possess strong project governance, risk management, vendor coordination, stakeholder communication, and IT delivery expertise with proven experience in banking technology projects. Key Responsibilities1. Project Portfolio Management Manage multiple IT projects from initiation to closure. Ensure project execution follows organizational IT project management methodology. Define project scope, objectives, timelines, deliverables, and milestones. Ensure projects are delivered on time, within scope, and within budget.2. Stakeholder Management Build strong working relationships with internal business units and IT teams. Coordinate with business stakeholders, project sponsors, and management. Ensure effective communication across all project stakeholders. Manage expectations and align business requirements with project deliverables.3. Vendor & Third-Party Management Manage vendor engagements and contractual deliverables. Coordinate with external vendors, consultants, and service providers. Ensure SLA adherence and timely delivery of vendor obligations.4. Risk, Scope & Governance Management Identify project risks and develop mitigation strategies. Control project scope and prevent scope creep. Ensure project governance and compliance with internal standards. Support audit and regulatory requirements.5. Project Planning & Reporting Prepare and maintain:Project Initiation Documents (PID) Project Plans Status Reports Risk Registers Closure Reports Track project progress and escalate issues proactively. Present regular updates to senior management.6. Cross-Functional Coordination Coordinate across:Infrastructure Teams Application Teams Security Teams Business Units Vendors Ensure smooth collaboration between departments.7. Financial & Resource Management Monitor project budgets and resource allocation. Support cost management and financial planning. Track project expenditures and optimize resource utilization.8. Compliance & Security Ensure confidentiality and protection of project-related information. Comply with organizational security policies. Support internal and external audits.9. Team Leadership & Development Lead project teams effectively. Resolve team conflicts and resource challenges. Promote collaboration and accountability. Support professional development of team members. Required Qualifications Education Bachelor’s Degree in:Computer Science Information Technology Engineering Business Administration Related Discipline Preferred Education MBA / Master’s Degree (Preferred) Experience Minimum 8+ years of IT Project Management experience. Strong experience in Banking and Financial Services. Proven track record in delivering enterprise IT projects. Mandatory Certifications Project Management Institute PMP Certification (Mandatory) Preferred Certifications PRINCE2Agile / Scrum Certifications ITILBanking Technology Certifications Required Skills Project Management Project Lifecycle Management Scope Management Risk Management Budget Management Resource Planning Change Management Governance Frameworks Banking Domain Core Banking Projects Digital Banking Projects Regulatory Projects Payments Systems Banking Transformation Technical Understanding IT Architecture System Integration Infrastructure Projects Application Delivery Security & Compliance Soft Skills Leadership Stakeholder Management Vendor Management Communication Problem Solving Decision Making Negotiation Team Building Key Competencies Project Delivery Banking Technology Governance & Compliance Vendor Coordination Risk Mitigation Strategic Planning Business Communication IT Transformation

Job Summary We are seeking an experienced Data Workstream Project Manager to lead the end-to-end data migration workstream for a large-scale Temenos Transact (T24) Core Banking Transformation Program. The ideal candidate will have proven expertise in planning and executing complex core banking data migrations, ensuring data quality, governance, regulatory compliance, and seamless integration with downstream systems. The role requires close collaboration with business stakeholders, system integrators, technology teams, and vendors to deliver successful data migration from legacy platforms to Temenos T24 while minimizing business disruption. Key Responsibilities Data Migration Leadership Lead end-to-end data migration activities for Temenos Transact (T24) Core Banking Transformation. Define and execute the overall data migration strategy, roadmap, and implementation plan. Manage project scope, timelines, risks, dependencies, and deliverables for the data workstream. Coordinate with business, technology, and implementation teams to ensure successful migration execution. ETL, Data Mapping & Transformation Oversee ETL design and execution for migrating data from legacy banking systems to Temenos T24 and peripheral applications. Define source-to-target data mapping, transformation rules, and validation processes. Ensure accurate migration of customer, account, loan, deposit, payment, and transaction data. Support integration with reporting, analytics, and operational systems. Data Governance & Quality Establish and enforce data governance standards and migration policies. Lead data profiling, cleansing, enrichment, deduplication, and quality improvement initiatives. Implement data validation, reconciliation, and quality control processes to ensure migration accuracy. Ensure compliance with enterprise data management standards. Vendor & System Integrator Management Manage System Integrators (SI), vendors, and third-party technology partners responsible for migration activities. Coordinate mock migration cycles, migration rehearsals, defect management, and issue resolution. Monitor vendor deliverables, quality, and adherence to project timelines. Integration & Reporting Coordinate downstream system impact analysis and integration readiness. Ensure data synchronization across Temenos T24, peripheral banking applications, reporting systems, and enterprise platforms. Oversee Operational Data Store (ODS), Data Warehouse, and reporting data migration activities. Regulatory Compliance Ensure migrated data supports regulatory reporting requirements, including Central Bank, tax, AML, compliance, and risk management systems. Work closely with compliance and audit teams to ensure adherence to banking regulations and internal governance standards. Cutover & Go-Live Own end-to-end data cutover planning and execution. Develop migration runbooks, freeze window plans, rollback strategies, and production migration checklists. Coordinate migration sign-offs with business and technology stakeholders. Support post-go-live validation, stabilization, and hypercare activities. Required Skills & Qualifications Mandatory Skills Strong experience leading Core Banking Data Migration projects, preferably on Temenos Transact (T24). Expertise in:ETL Design & Execution Data Mapping Data Transformation Data Validation & Reconciliation Data Governance Data Quality Management Experience managing multiple mock migration cycles and production cutovers. Knowledge of Operational Data Store (ODS), Data Warehousing, and reporting platforms. Experience with regulatory reporting, including Central Bank, tax, risk, and compliance systems. Proven ability to manage multi-vendor and system integrator environments. Strong stakeholder, risk, and project management skills. Preferred Technical Skills Temenos Transact (T24) ETL Tools (Informatica, Talend, IBM Data Stage, SSIS, or equivalent) Oracle Database, SQL, PL/SQLData Warehousing & ODSREST APIs & Middleware Integration Power BI, Tableau, or Cognos Jira, Confluence, Microsoft Project Azure Dev Ops or similar project delivery tools Experience Required10–15+ years of IT and Banking Technology experience. Minimum 5 years leading Core Banking Data Migration workstreams. Experience in Temenos T24 implementation or transformation programs. Strong knowledge of retail, corporate, lending, payments, deposits, and customer master data. Experience working with banks, financial institutions, or large-scale digital transformation programs.

Job Summary We are seeking an experienced Data Workstream Project Manager to lead the end-to-end data migration workstream for a large-scale Temenos Transact (T24) Core Banking Transformation Program. The ideal candidate will have proven expertise in planning and executing complex core banking data migrations, ensuring data quality, governance, regulatory compliance, and seamless integration with downstream systems. The role requires close collaboration with business stakeholders, system integrators, technology teams, and vendors to deliver successful data migration from legacy platforms to Temenos T24 while minimizing business disruption. Key Responsibilities Data Migration Leadership Lead end-to-end data migration activities for Temenos Transact (T24) Core Banking Transformation. Define and execute the overall data migration strategy, roadmap, and implementation plan. Manage project scope, timelines, risks, dependencies, and deliverables for the data workstream. Coordinate with business, technology, and implementation teams to ensure successful migration execution. ETL, Data Mapping & Transformation Oversee ETL design and execution for migrating data from legacy banking systems to Temenos T24 and peripheral applications. Define source-to-target data mapping, transformation rules, and validation processes. Ensure accurate migration of customer, account, loan, deposit, payment, and transaction data. Support integration with reporting, analytics, and operational systems. Data Governance & Quality Establish and enforce data governance standards and migration policies. Lead data profiling, cleansing, enrichment, deduplication, and quality improvement initiatives. Implement data validation, reconciliation, and quality control processes to ensure migration accuracy. Ensure compliance with enterprise data management standards. Vendor & System Integrator Management Manage System Integrators (SI), vendors, and third-party technology partners responsible for migration activities. Coordinate mock migration cycles, migration rehearsals, defect management, and issue resolution. Monitor vendor deliverables, quality, and adherence to project timelines. Integration & Reporting Coordinate downstream system impact analysis and integration readiness. Ensure data synchronization across Temenos T24, peripheral banking applications, reporting systems, and enterprise platforms. Oversee Operational Data Store (ODS), Data Warehouse, and reporting data migration activities. Regulatory Compliance Ensure migrated data supports regulatory reporting requirements, including Central Bank, tax, AML, compliance, and risk management systems. Work closely with compliance and audit teams to ensure adherence to banking regulations and internal governance standards. Cutover & Go-Live Own end-to-end data cutover planning and execution. Develop migration runbooks, freeze window plans, rollback strategies, and production migration checklists. Coordinate migration sign-offs with business and technology stakeholders. Support post-go-live validation, stabilization, and hypercare activities. Required Skills & Qualifications Mandatory Skills Strong experience leading Core Banking Data Migration projects, preferably on Temenos Transact (T24). Expertise in:ETL Design & Execution Data Mapping Data Transformation Data Validation & Reconciliation Data Governance Data Quality Management Experience managing multiple mock migration cycles and production cutovers. Knowledge of Operational Data Store (ODS), Data Warehousing, and reporting platforms. Experience with regulatory reporting, including Central Bank, tax, risk, and compliance systems. Proven ability to manage multi-vendor and system integrator environments. Strong stakeholder, risk, and project management skills. Preferred Technical Skills Temenos Transact (T24) ETL Tools (Informatica, Talend, IBM Data Stage, SSIS, or equivalent) Oracle Database, SQL, PL/SQLData Warehousing & ODSREST APIs & Middleware Integration Power BI, Tableau, or Cognos Jira, Confluence, Microsoft Project Azure Dev Ops or similar project delivery tools Experience Required10–15+ years of IT and Banking Technology experience. Minimum 5 years leading Core Banking Data Migration workstreams. Experience in Temenos T24 implementation or transformation programs. Strong knowledge of retail, corporate, lending, payments, deposits, and customer master data. Experience working with banks, financial institutions, or large-scale digital transformation programs.

Job Summary We are seeking an experienced Data Workstream Project Manager to lead the end-to-end data migration workstream for a large-scale Temenos Transact (T24) Core Banking Transformation Program. The ideal candidate will have proven expertise in planning and executing complex core banking data migrations, ensuring data quality, governance, regulatory compliance, and seamless integration with downstream systems. The role requires close collaboration with business stakeholders, system integrators, technology teams, and vendors to deliver successful data migration from legacy platforms to Temenos T24 while minimizing business disruption. Key Responsibilities Data Migration Leadership Lead end-to-end data migration activities for Temenos Transact (T24) Core Banking Transformation. Define and execute the overall data migration strategy, roadmap, and implementation plan. Manage project scope, timelines, risks, dependencies, and deliverables for the data workstream. Coordinate with business, technology, and implementation teams to ensure successful migration execution. ETL, Data Mapping & Transformation Oversee ETL design and execution for migrating data from legacy banking systems to Temenos T24 and peripheral applications. Define source-to-target data mapping, transformation rules, and validation processes. Ensure accurate migration of customer, account, loan, deposit, payment, and transaction data. Support integration with reporting, analytics, and operational systems. Data Governance & Quality Establish and enforce data governance standards and migration policies. Lead data profiling, cleansing, enrichment, deduplication, and quality improvement initiatives. Implement data validation, reconciliation, and quality control processes to ensure migration accuracy. Ensure compliance with enterprise data management standards. Vendor & System Integrator Management Manage System Integrators (SI), vendors, and third-party technology partners responsible for migration activities. Coordinate mock migration cycles, migration rehearsals, defect management, and issue resolution. Monitor vendor deliverables, quality, and adherence to project timelines. Integration & Reporting Coordinate downstream system impact analysis and integration readiness. Ensure data synchronization across Temenos T24, peripheral banking applications, reporting systems, and enterprise platforms. Oversee Operational Data Store (ODS), Data Warehouse, and reporting data migration activities. Regulatory Compliance Ensure migrated data supports regulatory reporting requirements, including Central Bank, tax, AML, compliance, and risk management systems. Work closely with compliance and audit teams to ensure adherence to banking regulations and internal governance standards. Cutover & Go-Live Own end-to-end data cutover planning and execution. Develop migration runbooks, freeze window plans, rollback strategies, and production migration checklists. Coordinate migration sign-offs with business and technology stakeholders. Support post-go-live validation, stabilization, and hypercare activities. Required Skills & Qualifications Mandatory Skills Strong experience leading Core Banking Data Migration projects, preferably on Temenos Transact (T24). Expertise in:ETL Design & Execution Data Mapping Data Transformation Data Validation & Reconciliation Data Governance Data Quality Management Experience managing multiple mock migration cycles and production cutovers. Knowledge of Operational Data Store (ODS), Data Warehousing, and reporting platforms. Experience with regulatory reporting, including Central Bank, tax, risk, and compliance systems. Proven ability to manage multi-vendor and system integrator environments. Strong stakeholder, risk, and project management skills. Preferred Technical Skills Temenos Transact (T24) ETL Tools (Informatica, Talend, IBM Data Stage, SSIS, or equivalent) Oracle Database, SQL, PL/SQLData Warehousing & ODSREST APIs & Middleware Integration Power BI, Tableau, or Cognos Jira, Confluence, Microsoft Project Azure Dev Ops or similar project delivery tools Experience Required10–15+ years of IT and Banking Technology experience. Minimum 5 years leading Core Banking Data Migration workstreams. Experience in Temenos T24 implementation or transformation programs. Strong knowledge of retail, corporate, lending, payments, deposits, and customer master data. Experience working with banks, financial institutions, or large-scale digital transformation programs.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for the setup and management of the Cyber Security Strategy and Product management function in the Group Information Security (GIS) department. The incumbent will be a banking and finance technology thinker who constantly analyses the market for new technologies that would be best suited to support the Group’s strategy<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Participate in the development, execution and maintenance of the IT Security strategy aligned to the overall corporate strategy, group long term goals and assist in the prioritization process. - Assist in the overall and annual IT Security business planning with the view of achieving the Group’s short term goals and submit periodic reviews and resolution. - Provide inputs to the Technology Key Risk indicators (KRIs) which shall be applicable across the Group to manage Group’s exposure to IT related risks effectively. Lead IT market research and provide applicable suggestions to further the Group’s strategy and develop cost / benefit analysis to alternative technologies and processes. - Focal Point from GIS in the preparation of the GIS budget to support Group’s long and short term goals. - Responsible for coordinating all aspects of the GIS budget process including: review of service area business plans and key performance indicators; annual capital budget and forecasts that include available and appropriate funding sources along with required project justification analysis; operating budget and forecast submissions that adhere to direction set by bank - Liaise with all Business Units Heads for preparing the yearly IT Business Plans, Prepare monthly and quarterly update on IT Business Plan. Monitor the Progress Status and raise issues / risks to GIS management. - Produce Availability Plans in line with QNB’s business planning cycle; identifying Availability requirements early enough to take account of procurement lead times. - Create implement and report on Key Performance Indicators (KPIs) for performance monitoring purposes for the GIS group and monitor their achievement on a regular basis. - Produce Capacity Plans in line with QNB’s business planning cycle; identifying Capacity requirements early enough to take account of procurement lead times. - Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints - Implements KPI’s and best practices for Cyber Security Strategy and Product Management. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): - Build and maintain strong relationship with all other related departments, external entities and sections within GIS. - Defining & implementing Service Level Agreements (SLAs) and Operation Level Agreements (OLAs) between GIS, IT Group, other Business Units and International Branches. - Monitors capital and operating budget performance of GIS to identify unfavourable budget variances and recommend mitigating actions or additional approvals required to minimize impact to yearend surplus/deficit. - Seek to continually exceed internal and external customer expectations through introduction of breakthrough IT Security technologies and processes aimed to improve the Group’s products/services. - Produce regular management reports which include current usage of resources, trends and forecasts - Build and maintain a strong relationship with the Business Relationship Manager, technical teams within IT, finance team and external vendors of products and services - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Review and identify areas for improvement in the process to deliver effective & efficient GIS projects and services - Act as a BCP Coordinator for GIS, coordinate implementation of DR setup as per the defined strategy - Assist in recruiting, motivating and developing personnel to ensure the function is staffed with individuals of the required caliber and that there is adequate succession planning and provision for future demands. - Analyse and recommend new products and solutions for GIS and business users to ensure that the group is upto-date with the latest trends in technology. - Support the new technology’s development process, and ensure that project deliverables are met according to specifications and timeframes. - Compile and present relevant MIS to the Group CISO on a periodic basis for the existing systems and compare the existing functionalities vis-à-vis the efficiencies to be gained from proposed technologies. - Assist in the overall recruitment of the individual resources in the areas concerned - Continuous Improvement: - Set examples by leading improvement initiatives through cross-functional teams ensuring successes. - Identify and encourage people to adopt practices better than the industry standard. - Continuously encourage and recognise the importance of thinking out-of-the-box within the team. - Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: - Possess good knowledge and experience in COBIT and ITIL framework. - Detailed understanding of IT systems and secure architecture designs. - Good understanding of suitable solutions for configuration management, service desk, software library etc. - Identify areas for professional development for self and direct reports and take necessary actions - Hold meetings with direct reports and assess their performance. - Attend specific conferences in areas of financial services technology breakthroughs and innovations to adapt suitable ones to the bank’s security architecture and product portfolio. - Possess a superior knowledge of the GIS structure, its products and related risks together with a good knowledge of operations and related controls. - Identify areas for professional development of self and direct reports and act to enhance professional development of self and others - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Lead and develop the Cyber Security Strategy of the bank in line with the business strategy, regulatory requirement, best practices and ongoing cyber security challenges. - Benchmark and evaluate the performance of the technologies engineered and operated by the GIS Cyber Security Technologies & Services teams to ensure that these are kept fine-tuned and updated with the latest technological developments.- Constantly scanning the market and competitors capabilities and bringing in technology proven in other markets and suggesting them across the group. - Keeping the CISO updated with latest developments in Cyber Security and raising any new cyber security risks to his attention. - Maintain the security architecture blueprints of the bank, liaising with the Enterprise IT architect and GITD Heads to develop and track the plans to achieve compliance. - Help to form the Information Security budget in collaboration with the Group Information Security Officer ensuring that systems under management are licensed and appropriately sized for the environment - Ensure that all the licenses and contracts are maintained and kept updated.<br><br>Education And Experience Requirements<br><br> Bachelor’s/Master’s Degree in Computer Science, Computer Engineering or any related subject. Experience in IT service management of systems Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform. At least 15 year’s experience in a major bank of which at least 5 years in bank in a managerial capacity in an IT Security engineering or architecture function. Training courses and certifications in application development, database administration, security, and management is a plus. Professional certifications, an ITIL foundation, TOGAF and COBIT is a must - Professional certification such as CISSP, CISM, CISA is preferred.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

Role Purpose<br><br>The Director, Data Management & Security Advisory leads DAI Consultancy's portfolio of client engagements across data strategy, governance, architecture, analytics, security and value creation. The role works with executive sponsors to clarify priorities, assess organisational capability and translate national data-management expectations into achievable transformation programmes. The Director provides senior judgement on engagement scope, delivery quality, risks, dependencies and the integration of business, technology, security and change considerations.<br><br>As a senior consulting leader, the role is accountable for the quality of DAI Consultancy's advice and deliverables, the effectiveness of multidisciplinary teams and the development of trusted client relationships. The Director may facilitate executive decisions and prepare recommendations, but formal approval, ownership and risk acceptance remain with authorised client representatives. The role also supports practice development, proposal shaping, team capability and knowledge transfer so that client organisations can sustain the implemented capabilities after the engagement.<br><br>Key Responsibilities<br><br>Lead DAI Consultancy's data-management and security advisory portfolio, setting a clear service direction and quality standard for client engagements. Advise executive sponsors on data strategy, governance, security, architecture, analytics, operating-model and investment priorities. Oversee current-state, maturity and capability assessments and ensure conclusions are supported by traceable client evidence. Direct the development of target operating models, transformation roadmaps, policy portfolios, business cases and implementation plans. Integrate business, data, technology, privacy, security, regulatory and organisational-change considerations across engagement workstreams. Review major recommendations, architecture positions, risk assessments and executive deliverables before they are presented to clients. Establish engagement governance, quality gates, escalation routes and decision controls appropriate to the scope and risk of the assignment. Facilitate executive workshops and decision sessions while preserving the client's formal ownership, approval and risk-acceptance responsibilities. Monitor delivery performance, commercial health, dependencies and material risks across the portfolio and intervene when recovery action is needed. Build and maintain trusted relationships with client executives, national stakeholders, delivery partners and specialist advisers. Lead proposals, scope definition, staffing decisions and solution design for complex data and digital transformation opportunities. Coach senior managers and consultants, strengthen reusable methods and ensure knowledge is transferred to client teams at handover.<br><br>Minimum Requirements<br><br>Education<br><br>Bachelor's degree in data management, information systems, computer science, cybersecurity, business or a related field.master's degree preferred. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.<br><br>Professional Experience<br><br>Typically 12+ years in data, digital, technology or information governance, including 5+ years leading enterprise or public-sector functions. Demonstrated experience leading complex, multidisciplinary data, digital, technology or information-governance engagements. Experience advising executive and public-sector stakeholders on investment priorities, risk, governance and transformation sequencing. A strong record of quality-assuring strategies, operating models, roadmaps, policies, architecture positions and executive reports. Experience managing consulting portfolios, commercial performance, senior client relationships and delivery teams.<br><br>Technical and Domain Knowledge<br><br>Enterprise data strategy, governance and operating-model design. Data architecture, integration, analytics and platform concepts. Information security, privacy, classification, resilience and technology risk. Data quality, metadata, master and reference data, records and content management. Portfolio prioritisation, benefits realisation and transformation roadmapping. Public-sector governance, policy implementation and accountability structures. Executive performance measures, assurance and evidence-based decision support. Strong knowledge of the twelve Qatar Data Knowledge Case (QDKC) domains and their interdependencies.<br><br>Core Competencies<br><br>Enterprise data leadership. Government governance and policy. Risk and security oversight. Portfolio prioritization. Executive communication. Organizational change. Commercial judgement. Quality assurance. Talent development. Client relationship leadership. Executive-level facilitation, negotiation and communication. Structuring ambiguous problems and converting them into practical work programmes. Leading proposals, scoping, estimation and multidisciplinary staffing. Reviewing evidence and challenging unsupported assumptions or recommendations. Managing senior stakeholders, sensitive issues and cross-entity dependencies. Producing concise, decision-ready material for boards, committees and executive sponsors. Developing consultants and transferring capability to client teams.<br><br>Preferred Certifications<br><br>CDMP Practitioner or Master CISM or CISSPPMP or PgMP<br><br>Focus areas<br><br>Enterprise data leadership Government governance and policy Risk and security oversight<br><br>Ready to apply for this role?<br><br>Apply for Director, Data Management & Security Advisory

Job Title – Incident & Escalation Management L1 (Service Assurance) Company – TCS (MEA) Location – Doha, Qatar Job type – Full time<br>About Us:Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. TCS offers a consulting-led, cognitive powered, integrated portfolio of business, technology and engineering services and solutions. This is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 616,171 of the world’s best-trained consultants with 157 nationalities in 53 countries. For more information, visit www.tcs.com and follow TCS news at @TCS_News.<br>Job Description:<br>Key Responsibilities1. Incident Identification & Monitoring Monitor incidents and alerts across multiple service domains (Network, Application, Infrastructure, etc.) Identify service-impacting issues and classify them based on priority (P1/P2/P3) Ensure timely acknowledgment and validation of incidents<br>2. Incident Logging & Lifecycle Management Log incidents accurately in ticketing tools (Service Now, Remedy, Jira, etc.) Capture: Impact and affected services Priority and severity details Initial observations Track incidents through complete lifecycle (Open → In Progress → Resolved → Closed)<br>3. Escalation Management Execute escalations as per standard escalation matrix and timelines Coordinate with: Technical resolution teams (L2/L3) Support functions and external vendors Ensure zero delay escalation for critical (P1/P2) incidents<br>4. Communication & Coordination Provide timely and accurate status updates to stakeholders Send: Incident notifications Progress updates Closure confirmations Support bridge calls / war rooms during major incidents Ensure clear, concise, and professional communication<br>5. Major Incident Support Assist in handling high-impact outages (P1/P2) Track progress and follow up with resolver teams Ensure continuous updates to stakeholders and leadership<br>6. SLA & Process Compliance Ensure adherence to: Defined SLA and TAT timelines Incident and escalation processes Maintain ticket quality, proper documentation, and queue hygiene Avoid backlog and ticket ageing<br>7. Cross-Functional Coordination Act as a central coordination point between: Operations teams Technical teams Customer/service teams Ensure smooth information flow and alignment during incidents<br>8. Reporting & Documentation Prepare: Shift-wise incident reports Daily summaries and outage logs Escalation trackers Maintain records of: Major incidents Repeat issues Highlight trends and recurring problems<br>9. Process Governance & Compliance Follow defined: SOPsEscalation protocols Communication templates Support internal/external audits Ensure adherence to operational standards<br>Required Skills Process Knowledge Understanding of: Incident Management Escalation Management Basic Problem & Change Management concepts Knowledge of priority classification (P1/P2/P3)<br>Tools & Systems Experience with: Ticketing tools (Service Now, Remedy, Jira) Monitoring/alerting tools (NMS/EMS dashboards – basic exposure)<br>General Technical Awareness Basic understanding of: IT/Telecom service environments Network/IT infrastructure (high-level).<br>Application Deadline: 20-Sep-2026<br>Privacy Note:https://www.tcs.com/connect-with-tcs/privacy-policy