Maintenance Manager Jobs - Doha Qatar

Additional Information<br><br>Job Number 26082795<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.<br><br>Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

Additional Information<br><br>Job Number 26082795<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.<br><br>Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

Additional Information<br><br>Job Number 26082795<br><br>Job Category Food and Beverage & Culinary<br><br>Location West Bay, Doha, Qatar, Qatar, 14435VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Prepare and cook food according to recipes, quality and presentation standards, and food prep checklists. Prepare ingredients for cooking, including portioning, chopping, and storing food before use. Safely and appropriately use baking and measuring tools/equipment/appliances to prepare baked foods. Follow and ensure compliance with food safety handling policies and procedures, including personal hygiene procedures. Check and ensure correct temperatures of kitchen appliances and food, and report issues to management. Wash and disinfect kitchen area; set-up and break-down work station; and follow and ensure compliance with sanitation and cleaning procedures. Monitor the quality of food prepared and portions served throughout shift.<br><br>Follow all company policies and procedures, including safety and security; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and support team to reach common goals. Comply with quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualification<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: Less than 1-year related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

Role Summary<br><br>The Estimator is in charge of working out job estimates in the most realistic, accurate and competitive way for the submission of quotations and tenders on enquiries received. Timely attendance to receive enquiries and preparation of estimates using our proprietary estimation system.<br><br>Duties And Responsibilities<br><br>Receipt of contract enquiries, reviewing and preparing a plan of action to price the enquiries assigned within the deadline requested. Ability to follow through enquiry from client and help clarify scope to achieve quote accuracy in line with client’s instructions / expectations. Liaise with the line manager and other team members to develop the overall strategy for the tender. Send out enquiries to the supply chain to ensure the best prices are received by selecting the most suitable suppliers / manufacturing location for the project. Liaise and request support from other individuals in the organization to produce programmes and quality submissions as dictated by the enquiry/RFQ. Analyze the supply chain quotes & negotiate the best costs with knowledge of raw material costs & manufacturing rate across various economies. Review their terms and conditions and compare with basic tender practices. Prepare tender analysis information & present in a professional fashion for both internal analysis & presentation to the client. Install the costs with sufficient detail to enable contract review. Analyze the mark-ups for presentation at the tender vet meetings. Ensure the tender summary sheet is signed off in accordance with the procedure. Monitor the tenders/quotations and attend meetings with the clients as required. Review the enquiry in detail i.e., conditions of contract. Specification, drawings, bill of materials etc., to identify opportunities, risks, discrepancies and qualify those suitably . Attend hand-over meetings between the Estimating Dept. and the Operational and Commercial Teams & prepare sufficient information to the relevant teams to take the project forward.<br><br>Personal Qualities<br><br>The ideal candidate for the role of Estimator has the following skills, personal qualities, and experience:<br><br>5 years of experience in fit-out industry preparing estimates preferably with Qatar experience. B. Tech, B. E or Diploma holder. Knowledge of the full tender process and experience of value engineering Experience of analysing trade comparisons IT-literate – Microsoft Outlook, Word, Excel, etc Ability to work individually and as part of a team Ability to manage your own time in order to hit deadlines Ability to communicate effectively both internally and externally in ‘business English’ both in writing and orally

Role Summary<br><br>The Estimator is in charge of working out job estimates in the most realistic, accurate and competitive way for the submission of quotations and tenders on enquiries received. Timely attendance to receive enquiries and preparation of estimates using our proprietary estimation system.<br><br>Duties And Responsibilities<br><br>Receipt of contract enquiries, reviewing and preparing a plan of action to price the enquiries assigned within the deadline requested. Ability to follow through enquiry from client and help clarify scope to achieve quote accuracy in line with client’s instructions / expectations. Liaise with the line manager and other team members to develop the overall strategy for the tender. Send out enquiries to the supply chain to ensure the best prices are received by selecting the most suitable suppliers / manufacturing location for the project. Liaise and request support from other individuals in the organization to produce programmes and quality submissions as dictated by the enquiry/RFQ. Analyze the supply chain quotes & negotiate the best costs with knowledge of raw material costs & manufacturing rate across various economies. Review their terms and conditions and compare with basic tender practices. Prepare tender analysis information & present in a professional fashion for both internal analysis & presentation to the client. Install the costs with sufficient detail to enable contract review. Analyze the mark-ups for presentation at the tender vet meetings. Ensure the tender summary sheet is signed off in accordance with the procedure. Monitor the tenders/quotations and attend meetings with the clients as required. Review the enquiry in detail i.e., conditions of contract. Specification, drawings, bill of materials etc., to identify opportunities, risks, discrepancies and qualify those suitably . Attend hand-over meetings between the Estimating Dept. and the Operational and Commercial Teams & prepare sufficient information to the relevant teams to take the project forward.<br><br>Personal Qualities<br><br>The ideal candidate for the role of Estimator has the following skills, personal qualities, and experience:<br><br>5 years of experience in fit-out industry preparing estimates preferably with Qatar experience. B. Tech, B. E or Diploma holder. Knowledge of the full tender process and experience of value engineering Experience of analysing trade comparisons IT-literate – Microsoft Outlook, Word, Excel, etc Ability to work individually and as part of a team Ability to manage your own time in order to hit deadlines Ability to communicate effectively both internally and externally in ‘business English’ both in writing and orally

Job Summary We are seeking a proactive and results-driven Account Manager & Social Media Specialist to manage existing client accounts, oversee social media activities, generate new business opportunities, and maintain strong customer relationships. The ideal candidate will act as the primary point of contact for clients, ensure project satisfaction, coordinate with internal teams, manage content publishing across social media platforms, and support the company's sales growth through client meetings and lead generation.<br>Key Responsibilities Account Management Serve as the main point of contact for assigned client accounts. Build and maintain strong relationships with existing clients. Conduct regular follow-ups to ensure client satisfaction. Coordinate with design, development, marketing, and production teams to ensure timely project delivery. Handle client requests, feedback, approvals, and project updates. Prepare and present reports, proposals, and recommendations to clients. Identify upselling and cross-selling opportunities within existing accounts. Social Media Management Manage company and client social media accounts. Schedule, publish, and monitor content across platforms including Instagram, Facebook, Tik Tok, Snapchat, and others. Write engaging captions and content aligned with marketing strategies. Monitor comments, messages, and customer interactions. Track social media performance and prepare monthly reports. Stay updated with social media trends and best practices. Business Development & Sales Generate new business opportunities through networking, referrals, social media, and direct outreach. Arrange meetings and presentations with prospective clients. Introduce company services and solutions to potential customers. Follow up on quotations, proposals, and business opportunities. Client Meetings & Communication Schedule and attend client meetings. Present company services, marketing strategies, and project updates. Understand client requirements and communicate them effectively to internal teams. Ensure professional and timely communication with clients.<br>Qualifications & Requirements Bachelor's Degree or Diploma in Marketing, Business Administration, Communications, or a related field. Minimum 2 years of experience in Account Management, Social Media Management, Marketing, or Sales. Strong communication and presentation skills. Excellent English communication skills; Arabic is an advantage. Experience using Meta Business Suite and social media management tools. Strong organizational and project coordination skills. Ability to manage multiple clients and projects simultaneously. Preferred Experience Experience in one or more of the following industries:Digital Marketing Agencies IT & Software Solutions Website & Mobile Application Development Social Media Marketing Branding & Creative Services<br>Working Hours: 9:00 AM – 6:00 PM (Saturday to Thursday) Mobile phone and communication allowance (if applicable) Salary: 4000 QARJob Type: Full-time Work Location: In person

Additional Information<br><br>Job Number 26076604<br><br>Job Category Food and Beverage & Culinary<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

Additional Information<br><br>Job Number 26076604<br><br>Job Category Food and Beverage & Culinary<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>กลุ่มโรงแรมและรีสอร์ท St. Regis ผสมผสานความหรูหราเหนือกาลเวลาเข้ากับจิตวิญญาณระดับแนวหน้า มุ่งมั่นที่จะมอบประสบการณ์อันดีเยี่ยมในโรงแรมและรีสอร์ทหรูกว่า 50 แห่งในทำเลที่ดีที่สุดทั่วโลก โรงแรม St. Regis เริ่มต้นจากการเปิดตัวในนิวยอร์กโดย John Jacob Astor IV ในช่วงต้นของศตวรรษที่ 20 แบรนด์ของเรายังคงมุ่งมั่นที่จะให้บริการในระดับที่เหนือความคาดหมายและแบบเฉพาะตัวที่ตอบสนองความต้องการของผู้เข้าพักทุกคน ทีมผู้ให้บริการที่พักที่เหนือระดับซึ่งผสมผสานความหรูหราแบบคลาสสิกเข้ากับความทันสมัย ตลอดจนบริการบัตเลอร์อันเป็นเอกลักษณ์ของเรา เราขอเชิญคุณให้สำรวจตำแหน่งงานที่ St. Regis การร่วมงานกับ St. Regis หมายถึงการได้ร่วมงานกับแบรนด์โรงแรมในเครือ Marriott International ซึ่งเป็น ที่ที่คุณจะทำงานได้อย่างสุดความสามารถและเต็มศักยภาพ เริ่มต้น เป้าหมายของคุณ เป็นส่วนหนึ่ง ของทีมงานระดับโลกที่มีความเป็นเลิศ และเป็น ตัวคุณในเวอร์ชันที่ดีที่สุด

We are seeking a highly analytical and strategically minded IT Strategy & Performance Manager to drive performance excellence, governance, and execution discipline across the IT function. This role acts as a key partner to IT leadership, enabling data-driven decision making, strengthening delivery transparency, and ensuring alignment between IT strategy, operational execution, and business priorities. You will play a central role in shaping how IT performance is measured, tracked, and communicated across Run, Change, and Transform agendas. Key Responsibilities Design and continuously enhance IT-wide performance frameworks, translating IT strategy into measurable KPIs and execution metrics Develop and own executive-level dashboards, management reports, and performance packs used in leadership reviews and steering committees Partner with IT leadership to cascade strategic priorities into structured performance tracking and reporting mechanisms Conduct deep-dive analysis across IT portfolios, identifying risks, inefficiencies, capacity constraints, and improvement opportunities Convert complex operational, delivery, and financial data into clear insights and actionable recommendations for senior stakeholders Lead performance reviews across key IT domains including service delivery, transformation programs, operational resilience, and cost efficiency Establish and maintain governance standards for KPI definitions, reporting cadence, data quality, and performance transparency Provide quality assurance and challenge to performance narratives and reporting submitted to senior leadership forums Coordinate across IT teams to ensure alignment of priorities, initiatives, and delivery timelines Prepare high-quality executive presentations and materials for leadership and board-level discussions Coach junior team members where applicable, promoting analytical rigor and strong stakeholder communication Candidate Profile8-12 years of professional experience Background in top-tier consulting or similar environments such as McKinsey & Company, Boston Consulting Group, Bain & Company, Kearney, Oliver Wyman, Roland Berger, or Accenture Strong experience in IT strategy, digital transformation, or technology operating models Proven expertise in performance management, IT KPIs, dashboards, or portfolio tracking Strong analytical capability with ability to structure ambiguous problems and translate data into insights Excellent stakeholder management skills with experience engaging senior leadership Advanced proficiency in Power Point and Excel; experience with analytics or IT performance tools is a strong advantage Strong communication and storytelling ability with an executive-level mindset Why Join This is a high-impact role at the centre of IT strategy execution, offering visibility across all major technology initiatives and direct engagement with senior IT leadership. You will play a pivotal role in shaping how performance, governance, and transformation success are defined and delivered.

We are seeking a highly analytical and strategically minded IT Strategy & Performance Manager to drive performance excellence, governance, and execution discipline across the IT function. This role acts as a key partner to IT leadership, enabling data-driven decision making, strengthening delivery transparency, and ensuring alignment between IT strategy, operational execution, and business priorities. You will play a central role in shaping how IT performance is measured, tracked, and communicated across Run, Change, and Transform agendas. Key Responsibilities Design and continuously enhance IT-wide performance frameworks, translating IT strategy into measurable KPIs and execution metrics Develop and own executive-level dashboards, management reports, and performance packs used in leadership reviews and steering committees Partner with IT leadership to cascade strategic priorities into structured performance tracking and reporting mechanisms Conduct deep-dive analysis across IT portfolios, identifying risks, inefficiencies, capacity constraints, and improvement opportunities Convert complex operational, delivery, and financial data into clear insights and actionable recommendations for senior stakeholders Lead performance reviews across key IT domains including service delivery, transformation programs, operational resilience, and cost efficiency Establish and maintain governance standards for KPI definitions, reporting cadence, data quality, and performance transparency Provide quality assurance and challenge to performance narratives and reporting submitted to senior leadership forums Coordinate across IT teams to ensure alignment of priorities, initiatives, and delivery timelines Prepare high-quality executive presentations and materials for leadership and board-level discussions Coach junior team members where applicable, promoting analytical rigor and strong stakeholder communication Candidate Profile8-12 years of professional experience Background in top-tier consulting or similar environments such as McKinsey & Company, Boston Consulting Group, Bain & Company, Kearney, Oliver Wyman, Roland Berger, or Accenture Strong experience in IT strategy, digital transformation, or technology operating models Proven expertise in performance management, IT KPIs, dashboards, or portfolio tracking Strong analytical capability with ability to structure ambiguous problems and translate data into insights Excellent stakeholder management skills with experience engaging senior leadership Advanced proficiency in Power Point and Excel; experience with analytics or IT performance tools is a strong advantage Strong communication and storytelling ability with an executive-level mindset Why Join This is a high-impact role at the centre of IT strategy execution, offering visibility across all major technology initiatives and direct engagement with senior IT leadership. You will play a pivotal role in shaping how performance, governance, and transformation success are defined and delivered.

Overview<br><br>The secondees will play a critical role in strengthening Client's'Enterprise Project Management Office (EPMO) by leading the development of integrated reporting systems, dashboards, and data-driven performance frameworks. They will ensure alignment of programmes and projects with organizational objectives, while embedding international best practices in governance, monitoring, and evaluation. Through strategic advisory, knowledge management, and capacity building, the secondees will enhance transparency, decision-making, and overall maturity of programme and project delivery across Client.<br><br>Your role<br><br>Lead the development of enterprise reporting systems in Client for both programs andassets. Coordinate the development of enterprise dashboard solutions based on integrated datawarehouse solution selected by the organization. Align all external reports to ensure consistency and data quality. Work with technical office manager to meet regular and ad-hoc reporting requirements. Building the internal capacities within the organization in reporting, dashboard solution, dataanalytics and management. Provide advisory level feedback on programmes and operations performance in Client. Provide strategic advice and oversight on programmatic and project activities, ensuring alignment with organizational objectives and success criteria. Lead the development and implementation of programme/project management frameworks, policies, and best practices in line with international standards. Support governance structures by advising on high-value and high-risk engagements, ensuring consistency, compliance, and effective decision-making. Develop and maintain programme/project planning tools, including resource tracking, forecasting, dependencies, and milestone management. Establish effective monitoring and evaluation systems, ensuring all projects track scope, cost, schedule, quality, and defined milestones. Facilitate and coordinate assurance boards, project reviews, and reporting to ensure performance transparency and accountability. Provide quality control for project documents, evaluation reports, and management products toensure accuracy and compliance with standards. Drive knowledge management initiatives, ensuring lessons learned and best practices are captured, shared, and embedded into future projects. Support capacity building by delivering training, mentoring, and internal consulting in programme and project management methodologies. Represent EPMO in high-level interactions with stakeholders, ensuring consistent application of project governance. Contribute to policy development, guidance materials, and tools that enhance maturity and effectiveness of programme/project delivery. Promote a culture of excellence, continuous improvement, and knowledge sharing across the enterprise project management community.<br><br>About You<br><br>Mandatory requirements<br><br>University degree from a recognised university in an appropriate field such as Engineering or Architecture or equivalent. Chartered status or Professional License from internationally recognized professionalinstitutions or organizations. Minimum of 25 years postgraduate experience with experience in major infrastructureprojects or programmes. Preference will be given to roads, aviation, structures or rail relatedexperience, 10 years in similar position, and 5 years in Qatar and / or the Gulf region. Advanced written and verbal communication skills in English.<br><br>Desirable Requirements<br><br>Master's degree in a relevant field. Advanced written and verbal communication skills in Arabic.<br><br>Skills And Competencies<br><br>Advanced expertise in enterprise reporting systems, data analytics, and dashboard solutionsto support informed decision-making. Strong knowledge of programme and project management frameworks, governance models,and international best practices. Proven ability to design and implement monitoring, evaluation, and performancemanagement systems across complex portfolios. Excellent leadership and advisory skills in capacity building, stakeholder engagement, andstrategic oversight. Strong analytical, problem-solving, and communication skills to drive transparency,compliance, and operational excellence.<br><br>Rewards & Benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br>This Includes<br><br>Tax-free salary. Life insurance coverage. Medical insurance. Annual leave balance. Company gratuity scheme. Discretionary bonus program. Annual flight contribution. Transportation & housing allowances. Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.<br><br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br>About Atkins Réalis<br><br>We're Atkins Réalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Waiter will carry out all required operational tasks and duties in the outlet under the guidance of the respective managers and supervisors, with the overall objective to serve food in a timely manner and delight and satisfy each and every guest.</p><p><strong>General:</strong> It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. To carry out any additional duties requested by management, related to hotel operational activities.</p><p><strong>Departmental:</strong> Have a good understanding of the outlet s concept and food and beverage offerings and be able to verbally explain those to guests. Ensure that mise en place is completed shift to shift and during service in order to provide an efficient service. This includes cleaning tasks in front and back of house as well as polishing and assembling of equipment. Be able to operate the required steps on the point of sales system in order to process food and beverage orders. Be able to deliver service by understanding the guest requirements. Carry out all tasks in a friendly, courteous and efficient manner. Properly up-sell services and products to our guests at all times, enhancing service and generating increased revenue. Be able to process MOHG Gift cards and other non-cash methods of payment. Perform any tasks relating to billing according to hotel standards and cashiering policies. Ensure all dishes are presented in compliance with hotel standards and food &amp; beverage specifications. Conserve all outlet equipment and utensils in good conditions by proper day to day handling of all applicable utensils and by carrying out required side duties as assigned. Assist in picking up all required stocks, including linen, beverage, dried goods and others and arrange them accordingly. Ensure product knowledge is up to date. Support as required other outlets as assigned by the restaurant manager. Any other reasonable tasks as assigned by the restaurant manager.</p><p><strong>Colleague Relations:</strong> Communicate well with colleagues and superiors in order to avoid misunderstandings and other shortfalls caused by lack of communication. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks.</p><p><strong>Guest Relations:</strong> Listen to every guest and observe body language carefully in order to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Have a natural, warm smile and a friendly and passionate approach towards guests. Create WOW moments to surprise and delight guests in the Restaurants through gestures and other actions. Report guest s preference to superiors and act upon them whenever known.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferable Mandarin/Chinese Speaker</p><p></p></section>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. Properly care for equipment and products used throughout the spa facility. Understand and adhere to punctuality for spa appointments. Able to compare and contrast the different services on the menu. Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. Be alert to potential opportunities to improve service and profitability within the Spa. Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. Be discreet and adhere to guest confidentiality. Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. Be familiar with treatments and products that are not suitable for use during pregnancy. Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. Handle guest questions and concerns with professionalism and courtesy. Respond to guest requests immediately, accurately, and appropriately. Maintain a clean, safe, stocked and well-organized work area. Maintain spa appearance and cleanliness. Ability to work without direct supervision. Assist in all areas of the spa operation as directed by management. Comfortable around guests in a state of undress.<br>Standard Responsibilities:Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the Company’s culture, vision, mission, and core values at all times. Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others. Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.) Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude. Maintain personal grooming and appearance according to the standards. Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. Properly care for equipment and products used throughout the spa facility. Understand and adhere to punctuality for spa appointments. Able to compare and contrast the different services on the menu. Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. Be alert to potential opportunities to improve service and profitability within the Spa. Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. Be discreet and adhere to guest confidentiality. Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. Be familiar with treatments and products that are not suitable for use during pregnancy. Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. Handle guest questions and concerns with professionalism and courtesy. Respond to guest requests immediately, accurately, and appropriately. Maintain a clean, safe, stocked and well-organized work area. Maintain spa appearance and cleanliness. Ability to work without direct supervision. Assist in all areas of the spa operation as directed by management. Comfortable around guests in a state of undress.<br>Standard Responsibilities:Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the Company’s culture, vision, mission, and core values at all times. Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others. Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.) Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude. Maintain personal grooming and appearance according to the standards. Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.

The Hostess will take reservations for the restaurants and manage and maintain the reservation system, including the database with respective guest preferences. Furthermore, the hostess welcomes and escorts patrons and if required she will help and carry out all required operational tasks and duties in the outlet under the guidance of the respective managers. The hostess will carry out duties of both IZU and IZU Bistro, due to the synergy between the outlets.<br><br>Responsibilities<br><br>General: <br><br>It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e., to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e., it is strictly forbidden to discriminate based on gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests. Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place and reconfirm all reservations by phone or email. Schedule all reservations and planned seating arrangements with management prior to service period. Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible. Professionally provide alternative dining options if IZU is fully booked or offer the guest a seat until a table is ready and keep them updated. Welcome and escorts patrons with the overall objective to delight and satisfy each and every guest. Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately. Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station. Perform any tasks related to billing according to hotel standards and cashiering policies if required. Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the outlet manager. To bid friendly farewell to guests and sincerely thank them for their visit. Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state. Be part of the synergy between IZU and IZU Bistro and carry out all tasks efficiently and support the outlets as required depending on business levels. Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests. Any other reasonable tasks as assigned by the outlet manager including assisting other outlets.<br><br>Colleague Relations<br><br>Communicate clearly and directly with all colleagues and superiors to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plan and seating related matters as well as initial orders taken and other request from guests to related service colleagues. Ensure that the restaurant management and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table, or serving food. Ensure that IZU’s grooming, and appearance standards are implemented and always maintained to reflect an image of professionalism and care.<br><br>Guest Relations<br><br>Listen to every guest and observe body language carefully to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest. Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests. Create WOW moments to surprise and delight guests in the restaurants through gestures and other actions. Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Proactively gather and record guest’s preference to superiors and act upon them whenever known and maintain the database.<br><br>Mandarin Oriental reserves the right to add, delete, change or modify the job duties, and responsibilities described in this Job Description, at the company’s discretion, at any time with appropriate notice.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:General Duties:Greet and anticipate guest needs within the Spa and exceed their expectation at every opportunity with the highest level of personalization. Ensure the smooth running of the Spa with clear communication with both associates and guests with appointments, retail products, providing a seamless service throughout whole Spa. Maintain the cleanliness and hygiene of the Spa, supporting associates and specifically within the treatment rooms that they are fully stocked of all items necessary to provide all treatments. Be consistent with presentation of the treatment’s rooms, beds, nail areas set up/ appearance and are ready to use at all times and relevant items are sterilized in the correct manner. Be knowledgeable about and promote all services and products within the Spa, attending all necessary training courses. In the absence of the Spa Treatment Supervisor or (Assistant) Spa Manager, carry out the duties and maintain the standards ensuring the smooth running of the Spa. Properly care for equipment and products used throughout the spa facility. Understand and adhere to punctuality for spa appointments. Able to compare and contrast the different services on the menu. Be mindful of the spa therapists’ rota to ensure business needs are met and cooperate as needed. Ensure all therapists’ paperwork such as guest health checks are completed and updated and product sales, commissions are recorded accurately and in a timely manner. Upsell Spa products considering guests’ needs and departments’ sales targets. Maximize department revenue achieving sales targets set by the management team. Be alert to potential opportunities to improve service and profitability within the Spa. Be positive within the Spa and a role model to the rest of the Spa team promoting effective communication that guests see the close team spirit and nurturing environment. Be discreet and adhere to guest confidentiality. Keep the Spa Treatment Supervisor, (Assistant) Spa Manager or (Assistant) Director of Wellness updated with information, complaints, queries that have arisen. Be familiar with treatments and products that are not suitable for use during pregnancy. Be aware and comply with Health and Safety within the Spa for both facilities, treatments, products upholding these to both guests and associates. Handle guest questions and concerns with professionalism and courtesy. Respond to guest requests immediately, accurately, and appropriately. Maintain a clean, safe, stocked and well-organized work area. Maintain spa appearance and cleanliness. Ability to work without direct supervision. Assist in all areas of the spa operation as directed by management. Comfortable around guests in a state of undress.<br>Standard Responsibilities:Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the Company’s culture, vision, mission, and core values at all times. Be mindful of and active in a Spa & Wellness lifestyle and strive to inspire wellness-focused change in others. Maintain an understanding of the spa industry and spa philosophy (emotional, physical, nutrition, skin health, community.) Understand that as a representative of Asaya they will maintain a healthy, fit appearance and a positive attitude. Maintain personal grooming and appearance according to the standards. Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Avoid engaging in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.

The AI-powered OS for beauty, <br><br>wellness and self-care<br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br><br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br><br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br><br>Role overview<br><br>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.<br><br>Reporting directly to the Head of Account Management, you will be accountable for building relationships and driving monetisation of the Fresha platform.<br><br>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.<br><br>To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.<br><br> Arabic speaking is a mandatory requirement<br><br><br>Commercial Growth<br><br>Accountability - Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform Conversion - Proactively introduce, educate and convert Partners on to Fresha’s payments solution Optimise - listing content and availability competitiveness on the marketplace to maximise conversions<br><br><br>Relationship Building<br><br>Partnership - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption Guidance - Advising Partners on suitable product selection based on their needs and specifications Engagement - Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits Collaboration - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey Feedback - Collaborate with our Product teams to provide important product feedback to help enhance future releases Sales - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform<br><br><br>What We Are Looking For<br><br>Partner Facing - Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role Commercially Motivated - Shown to be commercially motivated with an ability to adapt and achieve targets Analytical - Proven experience in using and analysing data and reporting effectively to improve commercial outcomes Initiative - Naturally proactive and inquisitive, with a desire to consistently learn and improve Outbound Sales - Previous experience in an outbound call environment or a related sales position preferred Communication - Excellent and proven written, verbal and presentation skills Innovative - Creative thinking and problem-solving mindset Relationship Building - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required Initiative - Ability to self-starter with a proactive approach Adaptability - Comfortable working in a fast-paced and changing environment<br><br><br>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.<br><br>Interview Process<br><br>Screen Call - Video-call with a member from the Talent Team (30m) Skills & Experience - Video interview with Hiring Manager (45m) Presentation - Video interview with Hiring Team (75m)<br><br><br>We aim to complete the entire interview process and deliver feedback within 2 weeks. <br><br>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe<br><br>Inclusive workforce <br><br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br><br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br><br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br><br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

The AI-powered OS for beauty, <br><br>wellness and self-care<br><br>About Fresha<br><br>Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.<br><br>Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.<br><br>The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.<br><br>Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.<br><br>Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.<br><br>The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.<br><br>Role overview<br><br>Given our exciting and progressive growth plans, we are looking for an exceptional Account Manager to come and join our global business.<br><br>Reporting directly to the Head of Account Management, you will be accountable for building relationships and driving monetisation of the Fresha platform.<br><br>This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact.<br><br>To foster a collaborative environment that thrives on face-to-face interactions and teamwork all Fresha employees work from the office five days per week.<br><br> Arabic speaking is a mandatory requirement<br><br><br>Commercial Growth<br><br>Accountability - Accountable for meeting key performance indicators on monetisation and revenue growth by proactively engaging with and educating our Partners on the value of the Fresha platform Conversion - Proactively introduce, educate and convert Partners on to Fresha’s payments solution Optimise - listing content and availability competitiveness on the marketplace to maximise conversions<br><br><br>Relationship Building<br><br>Partnership - Have a pool of Partner accounts serving as a dedicated advisor for all your Partners assisting them on their journey to product adoption Guidance - Advising Partners on suitable product selection based on their needs and specifications Engagement - Ensure a strong Partner Experience through building relationships by attending video meetings with your pool of Partners and effectively communicating the Fresha features and benefits Collaboration - Build key internal relationships with our Sales and Onboarding teams to ensure smooth transition and handover of Partners through the Partner journey Feedback - Collaborate with our Product teams to provide important product feedback to help enhance future releases Sales - Use consultative sales techniques to understand customer needs and requirements and have the ability to upsell and cross-sell the Fresha Platform<br><br><br>What We Are Looking For<br><br>Partner Facing - Demonstrable experience in effectively delivering commercial outcomes from a previous Partner facing role Commercially Motivated - Shown to be commercially motivated with an ability to adapt and achieve targets Analytical - Proven experience in using and analysing data and reporting effectively to improve commercial outcomes Initiative - Naturally proactive and inquisitive, with a desire to consistently learn and improve Outbound Sales - Previous experience in an outbound call environment or a related sales position preferred Communication - Excellent and proven written, verbal and presentation skills Innovative - Creative thinking and problem-solving mindset Relationship Building - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required Initiative - Ability to self-starter with a proactive approach Adaptability - Comfortable working in a fast-paced and changing environment<br><br><br>At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.<br><br>Interview Process<br><br>Screen Call - Video-call with a member from the Talent Team (30m) Skills & Experience - Video interview with Hiring Manager (45m) Presentation - Video interview with Hiring Team (75m)<br><br><br>We aim to complete the entire interview process and deliver feedback within 2 weeks. <br><br>Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe<br><br>Inclusive workforce <br><br>At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.<br><br>We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.<br><br>We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.<br><br>If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Essential duties and responsibilities:• Provides strategic direction for business growth.• Develop and implement the agreed annual budget and business plan.• Monitors the financial perfo1mance and operations to support the objective of the Department.• Is responsible to ensure each manager is aligned with the agreed strategy and annual business plan.• Responsible for establishing the annual department events calendar with global/local retail partners.• Responsible for ensuring the approval and implementation of the annual local, members & events calendar.• Collaborate with the Marketing Manager on the strategic marketing plan and oversee the implementation tactics.• Establishing the Asaya Spa as the primary wellness destination within the city, elevating the brand presence to be "top of mind" for all local guests.• Advocate of innovation in supp01t of detailed wellness concepts, local marketing tactics and hotel guest spa awareness.• Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.• Design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing. • Oversee the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.• To collaborate with the Sales & Marketing, F&B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.• Implement and maintain a high standard of wellness programs, following guidelines and benchmarks set by Forbes.• Conduct regular quality assessments using (LQA) methodologies to ensure excellence in service delivery. Financial Responsibilities:• Responsible for the business channels of membership, online bookings, services sales, and retail sales. Achieving GOP.• Establish and manage a robust membership program, fostering a sense of community and engagement among members.• Analyze membership data and feedback to continuously improve and tailor programs to meet the diverse needs of our members.• Cultivate and maintain strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.• Collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.• Cost Management while maintaining standards.• Responsible to acquire and establish the global wellness goals for hotel and local capture rate within the first year of business.• Financial plans for spotting trends, measuring productivity and monitoring progress.• Ensure the establishment and execution of all financial, operational, and departmental goals.• Maximize departmental revenues for the hotel through appropriate strategies from reports on P&L performance and outline tactics to achieve budgets and GOP.• Arranges new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.• Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.• Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information. I• Establish annual depm1mental operating budgets as well as capital expenditure and manpower budgets.• Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.• Ensure that department associates understand their individual targets and the financial goals of the hotel. Talent & Culture Responsibilities:• Driving the Company value, culture, and brand throughout the organization.• Lead the wellness team of holistic wellness and spa professionals.• To be conscious and active in a Asaya Spa & Wellness lifestyle and strive to inspire wellness-focused change in others.• Hire, train, and supervise all associates.• Maintaining meeting and training calendar and projects.• Deliver the defined Brand concept through all areas of the Asaya Spa and ensure that all associates are highly skilled and professional in their approach.• Ensure that the departmental training manual is continuously updated, maintained, and used effectively.• Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&C guidelines.• Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.• Maintain personal grooming and appearance according to the standards.• Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.• Keep an open and flexible attitude; be willing to change. Information Security:• Identify and regularly review the classification levels of all information of wellness department associates.• Guest information and staff personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.• Authorize appropriate user access to guest information and staff personal records; remove access when it is no longer required. Brand Integrity:• Actively live and breathe the company's vision and mission.• Driving the Company value, culture, and brand throughout the organization.• Ensures brand integrity and clarity are always maintained.

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Essential duties and responsibilities:• Provides strategic direction for business growth.• Develop and implement the agreed annual budget and business plan.• Monitors the financial perfo1mance and operations to support the objective of the Department.• Is responsible to ensure each manager is aligned with the agreed strategy and annual business plan.• Responsible for establishing the annual department events calendar with global/local retail partners.• Responsible for ensuring the approval and implementation of the annual local, members & events calendar.• Collaborate with the Marketing Manager on the strategic marketing plan and oversee the implementation tactics.• Establishing the Asaya Spa as the primary wellness destination within the city, elevating the brand presence to be "top of mind" for all local guests.• Advocate of innovation in supp01t of detailed wellness concepts, local marketing tactics and hotel guest spa awareness.• Passionate about holistic wellness, in-depth knowledge and experience in the spa industry, information and trends, updates on wellness research and innovation, especially related in retreats, wellness programs, massage, nails, aesthetics and physical/mental health.• Design and create wellness packages, retreats, programs, menu development, facilities journey planning, and marketing. • Oversee the overall marketing and member/guest utilization of the services and facilities of the Asaya Spa.• To collaborate with the Sales & Marketing, F&B and Rooms on integrating the spa and wellness program and amenities into the overall guest wellbeing experience throughout the hotel.• Implement and maintain a high standard of wellness programs, following guidelines and benchmarks set by Forbes.• Conduct regular quality assessments using (LQA) methodologies to ensure excellence in service delivery. Financial Responsibilities:• Responsible for the business channels of membership, online bookings, services sales, and retail sales. Achieving GOP.• Establish and manage a robust membership program, fostering a sense of community and engagement among members.• Analyze membership data and feedback to continuously improve and tailor programs to meet the diverse needs of our members.• Cultivate and maintain strategic partnerships with in-house businesses partner, such as; hair salons, barbershops, padel facilities, and other relevant entities.• Collaborate with partners to create integrated wellness experiences, such as joint promotions, exclusive discounts, and co-hosted events.• Cost Management while maintaining standards.• Responsible to acquire and establish the global wellness goals for hotel and local capture rate within the first year of business.• Financial plans for spotting trends, measuring productivity and monitoring progress.• Ensure the establishment and execution of all financial, operational, and departmental goals.• Maximize departmental revenues for the hotel through appropriate strategies from reports on P&L performance and outline tactics to achieve budgets and GOP.• Arranges new vendors, orders through PO system, maintains the checkbooks, receives all goods and inventories in a timely manner and works with Managers for successful month-end closing.• Maximize departmental revenues for the hotel through appropriate yield management, up-selling initiatives and working closely with the relevant Department Heads.• Ensure all hotel Company and local rules, policies and regulations relating to financial record keeping. Money handling and licensing are adhered to. Including the timely and accurate reporting of financial information. I• Establish annual depm1mental operating budgets as well as capital expenditure and manpower budgets.• Responsible for reporting nightly reforecasting based on key factors such as hotel occupancy, local business ration and utilization.• Ensure that department associates understand their individual targets and the financial goals of the hotel. Talent & Culture Responsibilities:• Driving the Company value, culture, and brand throughout the organization.• Lead the wellness team of holistic wellness and spa professionals.• To be conscious and active in a Asaya Spa & Wellness lifestyle and strive to inspire wellness-focused change in others.• Hire, train, and supervise all associates.• Maintaining meeting and training calendar and projects.• Deliver the defined Brand concept through all areas of the Asaya Spa and ensure that all associates are highly skilled and professional in their approach.• Ensure that the departmental training manual is continuously updated, maintained, and used effectively.• Ensure that all aspects of associate performance are managed within the department including training, on-going associate feedback, counselling and disciplinary requirements, and the associated annual Performance Reviews and development plan. These aspects must be carried out in accordance with T&C guidelines.• Ensure that the department associates follow all hotel, company and local rules, policies and regulation relating to safety, hygiene, and emergencies.• Maintain personal grooming and appearance according to the standards.• Maintain a positive attitude toward guests, co-workers, subordinates, and hotel management. Do not engage in gossip or any dialogue that may diminish the direction and goals of the hotel and the hotel group.• Keep an open and flexible attitude; be willing to change. Information Security:• Identify and regularly review the classification levels of all information of wellness department associates.• Guest information and staff personal records are being secured effectively to ensure the confidentiality, integrity, and availability of the informational assets.• Authorize appropriate user access to guest information and staff personal records; remove access when it is no longer required. Brand Integrity:• Actively live and breathe the company's vision and mission.• Driving the Company value, culture, and brand throughout the organization.• Ensures brand integrity and clarity are always maintained.