Maintenance Manager Jobs - Doha Qatar
3914 Jobs Found
Overview<br><br>ESH Specialist is responsible for monitoring and providing technical support to an assigned area of the program. Specialist will evaluate work sites to ensure operations are in compliance with Federal, State, and local requirements, provide technical support to area supervisors/managers in corrective actions for compliance deficiencies, conduct observations, conduct program evaluations, and perform root cause analysis (RCA). Specialist will develop training packages and instruct training packages. Specialist will be required to operate monitoring equipment and conduct specialized testing of physical, chemical, and environmental stressors. Specialist will write technical reports and will interact with the middle management team.<br><br>Responsibilities<br><br>This position description is subject to change at any time as needed to meet the requirements of the program or company. Implements a standardized ESH program, which is Management System based. Performs risk analysis, develops programs that exceed basic regulatory compliance, identifies needed resources (such as personal protective equipment) and budget for resources, identifies required training for employees in various operations, performs and documents training, documents and submits monthly performance metrics, performs ESH inspections, and implements employee reward and recognition program. Reads and understands regulatory compliance and submits any documentation required to operate under permits (such as air, hazardous waste, and water). Communicates (manage-from-the-floor type) with senior management, area supervisors, and regulators to help implement a complete ESH program. Implements hazardous material and hazardous waste programs in industrial areas. Sets a good example to the workforce by following all environmental, safety, and health regulations, policies, procedures, and practices; keeps work area/equipment clean and orderly. Performs other duties and assignments as required.<br><br>Qualifications<br><br>Education / Certifications: One-year related experience may be substituted for one year of education if degree is required. High School/GED, 3+ years', Performs complex tasks Associates degree in environmental, safety, health, or related discipline. Or combination advanced education and 2 years' of experience. Experience:Minimum two years’ experience as environmental, safety and health specialist, with firsthand knowledge of operations in a behavior-based safety compliance program and hazardous material management, to include environmental compliance; knowledgeable in DoD, Army, EPA, and Federal regulations. Military background and training are beneficial Skills & Technology Used:Ability to instruct small and medium groups of people, Competent in computer operations to include Microsoft Office; Outlook, Word, Excel, and Power Point. Working Environment:The worker is subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. The worker is subject to vibration. Exposure to oscillating movements of the extremities or whole body. The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. The worker is subject to atmospheric conditions. One or more of the following conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation. At V2X, we are deeply committed to both equal employment opportunity, including protection for Veterans and individuals with disabilities, and fostering an inclusive and diverse workplace. We ensure all individuals are treated with fairness, respect, and dignity, recognizing the strength that comes from a workforce rich in diverse experiences, perspectives, and skills. This commitment, aligned with our core Vision and Values of Integrity, Respect, and Responsibility, allows us to leverage differences, encourage innovation, and expand our success in the global marketplace, ultimately enabling us to best serve our clients.
Duties and Responsibilities:Prospect and generate leads for banking products through various channels, including cold calling, networking, and referrals. Conduct thorough needs assessments to understand the financial goals and requirements of potential customers. Present and promote banking products such as loans, savings accounts, credit cards, and investment options to customers. Educate customers about the features, benefits, and terms of banking products, addressing any questions or concerns they may have. Customize banking product solutions to match the individual needs and preferences of customers. Build and maintain strong relationships with customers to foster trust and loyalty, providing exceptional customer service throughout the sales process. Negotiate terms and conditions with customers to reach mutually beneficial agreements for banking product transactions. Collaborate with internal stakeholders, including underwriters, loan officers, and branch managers, to facilitate the processing and approval of banking product applications. Meet or exceed sales targets and quotas set by the bank, consistently striving to achieve sales goals. Stay informed about industry trends, competitive offerings, and regulatory changes affecting banking products, continuously updating knowledge and skills. Maintain accurate records of customer interactions, sales activities, and transactions in CRM systems or sales databases. Adhere to compliance standards, ethical guidelines, and banking regulations while selling banking products, ensuring full transparency and integrity in all transactions. Participate in training programs and professional development opportunities to enhance sales skills, product knowledge, and overall performance. Provide feedback to management on market trends, customer preferences, and potential areas for improvement in banking product offerings or sales strategies. Represent the bank professionally at industry events, trade shows, and community outreach initiatives to promote brand awareness and expand customer base. Qualifications: 2- 4 years of experience in Banking Products. Bachelor's degree in business administration, Finance, Economics, or related field preferred Proven track record of sales success, ideally in the banking or financial services industry. Strong communication and interpersonal skills. Ability to build and maintain relationships with customers. Excellent negotiation and persuasion abilities. Knowledge of banking products and services. Familiarity with sales techniques and strategies. Goal-oriented with a focus on achieving targets. Ability to work independently and as part of a team. Arabic & English-speaking Mandatory.
Job Description<br><br>Strong knowledge of software testing principles and techniques, verification and validation techniques, test automation, and defect management. Develop and execute software test plans, test cases, and test scripts for Integration, Migration, Regression, and/or Performance testing specifically for Business Intelligence (BI) solutions, including Power BI dashboards. Validate data transformations, data models, and data accuracy across Power BI reports and dashboards. Ensure Power BI dashboards meet business requirements, including the correctness of filters, drill-through functionalities, KPIs, and calculated measures. Collaborate with data engineering teams to validate data pipelines and ensure data accuracy, consistency, and integrity within Power BI reports. Identify system and software problems and their causes, record defect backlog items, report testing results, and collaborate with teams to resolve defects. Drive and lead the prioritization of testing activities across teams as needed. Collaborate with project managers to plan and schedule test cycles. Develop effective QC coverage for multiple mobile, browser-based, and BI projects. Work collaboratively with business and development teams to review design specifications and acceptance criteria. Participate in the full Software Development Life Cycle (SDLC) within Agile environments, including meetings, iterative development, and analysis. Collect, track, and report test metrics while providing leadership with regular status updates. Create, design, and execute User Acceptance Testing (UAT) documents in collaboration with business stakeholders. Participate in end-user training workshops and provide post-implementation functional support. Collaborate with onshore and offshore QC, development, system engineers, and customer teams where applicable. <br><br>Responsibilities<br><br> 5+ years of progressive professional experience in Quality Control and Testing, including hands-on experience in testing Business Intelligence (BI) solutions, Power BI reports, and dashboards. Strong experience in validating data models, reports, and data pipelines to ensure data integrity and consistency across BI systems. Excellent spoken and written communication skills to collaborate effectively with data engineering teams, business analysts, and developers. Familiarity with agile software development methodologies.<br><br>Qualifications<br><br> Bachelor’s degree in Computer Science or a related field.<br><br>Behavioral Skills<br><br> Excellent and professional communication skills. Good business, technical knowledge and presentation ability. Proven track record to learn quickly. Fine interaction with coworkers. Ability to create and maintain professional work environment. Fluency in both English (Oral and Writing). Concentrating on a Task. Convincing Others. Working under pressure. Following Instructions. Gathering Information. Helping others and sharing knowledge. Understanding of all elements of the software development life cycle, including planning, development, requirements, CM, quality assurance, and release management.<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Role Purpose<br><br>The Director, Data Management & Security Advisory leads DAI Consultancy's portfolio of client engagements across data strategy, governance, architecture, analytics, security and value creation. The role works with executive sponsors to clarify priorities, assess organisational capability and translate national data-management expectations into achievable transformation programmes. The Director provides senior judgement on engagement scope, delivery quality, risks, dependencies and the integration of business, technology, security and change considerations.<br><br>As a senior consulting leader, the role is accountable for the quality of DAI Consultancy's advice and deliverables, the effectiveness of multidisciplinary teams and the development of trusted client relationships. The Director may facilitate executive decisions and prepare recommendations, but formal approval, ownership and risk acceptance remain with authorised client representatives. The role also supports practice development, proposal shaping, team capability and knowledge transfer so that client organisations can sustain the implemented capabilities after the engagement.<br><br>Key Responsibilities<br><br>Lead DAI Consultancy's data-management and security advisory portfolio, setting a clear service direction and quality standard for client engagements. Advise executive sponsors on data strategy, governance, security, architecture, analytics, operating-model and investment priorities. Oversee current-state, maturity and capability assessments and ensure conclusions are supported by traceable client evidence. Direct the development of target operating models, transformation roadmaps, policy portfolios, business cases and implementation plans. Integrate business, data, technology, privacy, security, regulatory and organisational-change considerations across engagement workstreams. Review major recommendations, architecture positions, risk assessments and executive deliverables before they are presented to clients. Establish engagement governance, quality gates, escalation routes and decision controls appropriate to the scope and risk of the assignment. Facilitate executive workshops and decision sessions while preserving the client's formal ownership, approval and risk-acceptance responsibilities. Monitor delivery performance, commercial health, dependencies and material risks across the portfolio and intervene when recovery action is needed. Build and maintain trusted relationships with client executives, national stakeholders, delivery partners and specialist advisers. Lead proposals, scope definition, staffing decisions and solution design for complex data and digital transformation opportunities. Coach senior managers and consultants, strengthen reusable methods and ensure knowledge is transferred to client teams at handover.<br><br>Minimum Requirements<br><br>Education<br><br>Bachelor's degree in data management, information systems, computer science, cybersecurity, business or a related field.master's degree preferred. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.<br><br>Professional Experience<br><br>Typically 12+ years in data, digital, technology or information governance, including 5+ years leading enterprise or public-sector functions. Demonstrated experience leading complex, multidisciplinary data, digital, technology or information-governance engagements. Experience advising executive and public-sector stakeholders on investment priorities, risk, governance and transformation sequencing. A strong record of quality-assuring strategies, operating models, roadmaps, policies, architecture positions and executive reports. Experience managing consulting portfolios, commercial performance, senior client relationships and delivery teams.<br><br>Technical and Domain Knowledge<br><br>Enterprise data strategy, governance and operating-model design. Data architecture, integration, analytics and platform concepts. Information security, privacy, classification, resilience and technology risk. Data quality, metadata, master and reference data, records and content management. Portfolio prioritisation, benefits realisation and transformation roadmapping. Public-sector governance, policy implementation and accountability structures. Executive performance measures, assurance and evidence-based decision support. Strong knowledge of the twelve Qatar Data Knowledge Case (QDKC) domains and their interdependencies.<br><br>Core Competencies<br><br>Enterprise data leadership. Government governance and policy. Risk and security oversight. Portfolio prioritization. Executive communication. Organizational change. Commercial judgement. Quality assurance. Talent development. Client relationship leadership. Executive-level facilitation, negotiation and communication. Structuring ambiguous problems and converting them into practical work programmes. Leading proposals, scoping, estimation and multidisciplinary staffing. Reviewing evidence and challenging unsupported assumptions or recommendations. Managing senior stakeholders, sensitive issues and cross-entity dependencies. Producing concise, decision-ready material for boards, committees and executive sponsors. Developing consultants and transferring capability to client teams.<br><br>Preferred Certifications<br><br>CDMP Practitioner or Master CISM or CISSPPMP or PgMP<br><br>Focus areas<br><br>Enterprise data leadership Government governance and policy Risk and security oversight<br><br>Ready to apply for this role?<br><br>Apply for Director, Data Management & Security Advisory
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Daily Responsibilities Answer telephone calls to the department and either filter accordingly or take detailed messages. Check the sales & marketing in-trays on a regular basis and distribute accordingly. Monitor the sales email inboxes on a regular basis and distribute efficiently. Produce cover letters for brochure responses and dispatch. Type and dispatch general office correspondence and contracts. Ensure all correspondence is stamped and mailed. File conference contracts, actual and lost bookings. Manage Sales Managers diaries and be aware of sales team’s movements.<br>Weekly Responsibilities Collate sales kits/collateral and ensure there is a ready supply. Ensure all departments have stocks of brochures and manage the brochure inventory. Update Sales Managers’ weekly activity reports. Check stationery stock and re-order where necessary. Ensure general office tidiness. Produce the weekly Sales & Marketing meeting agenda and minutes.<br>Monthly Responsibilities Update monthly data of corporate/leisure room nights (hotel productivity). Manage purchase order log. P&L Critique. Produce monthly report focusing on the sales team’s highlights and financial successes.<br>Other Assist with and conduct site visits as required. Assist with marketing promotions e.g. mailings. Assist with the preparation of sales trips, functions, and the organization of familiarization trips. Perform any other reasonable task as requested. Assist and attend relevant familiarization trips/entertainment.<br>Self-Management Plan, organize and use a systematic approach to get things done. Manage time and resources effectively. Prioritize actions and manage tasks through to completion. Actively seek opportunities to develop and learn from experience. Set high personal performance standards.<br>Communication Communicate openly and clearly, both written and verbally. Pitch information at the appropriate level. Listen to the needs of others before contributing. Develop positive working relationships at all levels. Motivate and inspire others to perform.<br>Problem Solving & Decision Making Collect and analyze relevant information about a problem. Seek innovative solutions. Make conscious decision to go for action. Accept personal responsibility to make things happen. Constantly review in order to improve.<br>Pro-Active Behavior Self-reliant, working with minimal control and direction. Act on your own initiative when appropriate. Take calculated risks to achieve results. Think ahead, developing contingency plans where necessary. Have driven and determination to succeed. Contribute and be effective when team working with peers.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Daily Responsibilities Answer telephone calls to the department and either filter accordingly or take detailed messages. Check the sales & marketing in-trays on a regular basis and distribute accordingly. Monitor the sales email inboxes on a regular basis and distribute efficiently. Produce cover letters for brochure responses and dispatch. Type and dispatch general office correspondence and contracts. Ensure all correspondence is stamped and mailed. File conference contracts, actual and lost bookings. Manage Sales Managers diaries and be aware of sales team’s movements.<br>Weekly Responsibilities Collate sales kits/collateral and ensure there is a ready supply. Ensure all departments have stocks of brochures and manage the brochure inventory. Update Sales Managers’ weekly activity reports. Check stationery stock and re-order where necessary. Ensure general office tidiness. Produce the weekly Sales & Marketing meeting agenda and minutes.<br>Monthly Responsibilities Update monthly data of corporate/leisure room nights (hotel productivity). Manage purchase order log. P&L Critique. Produce monthly report focusing on the sales team’s highlights and financial successes.<br>Other Assist with and conduct site visits as required. Assist with marketing promotions e.g. mailings. Assist with the preparation of sales trips, functions, and the organization of familiarization trips. Perform any other reasonable task as requested. Assist and attend relevant familiarization trips/entertainment.<br>Self-Management Plan, organize and use a systematic approach to get things done. Manage time and resources effectively. Prioritize actions and manage tasks through to completion. Actively seek opportunities to develop and learn from experience. Set high personal performance standards.<br>Communication Communicate openly and clearly, both written and verbally. Pitch information at the appropriate level. Listen to the needs of others before contributing. Develop positive working relationships at all levels. Motivate and inspire others to perform.<br>Problem Solving & Decision Making Collect and analyze relevant information about a problem. Seek innovative solutions. Make conscious decision to go for action. Accept personal responsibility to make things happen. Constantly review in order to improve.<br>Pro-Active Behavior Self-reliant, working with minimal control and direction. Act on your own initiative when appropriate. Take calculated risks to achieve results. Think ahead, developing contingency plans where necessary. Have driven and determination to succeed. Contribute and be effective when team working with peers.
Work as a key member of the IT team conducting business requirements analysis and documentation (elicitation, gathering, verification, and validation), supporting solution implementation, testing, and quality assurance to deliver reliable IT solutions that meet business needs. The role is responsible for eliciting and documenting business requirements, mapping business processes, and translating business needs into functional and non-functional specifications and implementable technical solutions through programming or configuration. Lead and execute quality assurance activities including System Integration Testing (SIT), User Acceptance Testing (UAT), test planning, test case design, defect management, evidence-based signoffs, and reporting while ensuring adherence to organisational standards, quality control processes, and information security requirements. Key Accountabilities Business Requirements Analysis Elicit, analyse and document functional and non-functional requirements. Gather business rules and acceptance criteria through workshops, interviews and stakeholder meetings. Prepare BRD, FRD, SRS, SOW, User Stories and Requirements Traceability Matrix (RTM). Maintain end-to-end traceability between business requirements and testing. Process Mapping & Documentation Document As-Is and To-Be business processes. Prepare workflows and system interaction diagrams. Maintain SOPs, user guides, release notes, manuals and knowledge base documentation. Ensure documentation is updated and version controlled. Application Development & Enhancements Support implementation of approved system enhancements and change requests. Assist with programming, scripting and application configuration. Perform impact analysis and provide technical clarifications. Ensure development complies with organisational standards. Information Security Ensure applications comply with information security policies. Support implementation of security controls. Minimise risks related to data loss, cyber threats and system vulnerabilities. Testing & Quality Assurance Lead System Integration Testing (SIT). Coordinate User Acceptance Testing (UAT). Define testing scope, strategy, entry and exit criteria. Prepare UAT documentation and obtain business sign-offs. Test Planning Develop test plans and detailed test cases. Perform positive, negative and edge-case testing. Maintain complete testing evidence and documentation. Defect & Change Management Log, prioritise and monitor defects. Validate fixes through regression testing. Support release readiness activities. Ensure quality gates are completed before production deployment. Application Support & Vendor Coordination Coordinate with vendors regarding incidents, upgrades and system enhancements. Support troubleshooting and root cause analysis. Monitor vendor performance against agreed service levels. Stakeholder Coordination Coordinate activities between business users, IT teams, project managers and vendors. Manage project actions, dependencies, risks and issues. Escalate project risks where necessary. Reporting Prepare project status reports. Maintain dashboards, RAID logs and meeting minutes. Produce executive reports and project updates. Provide reports in both Arabic and English where required. Standards & Compliance Ensure compliance with SDLC standards. Follow change management and documentation standards. Maintain governance and audit compliance. Ensure testing documentation is audit ready. Application Documentation Maintain complete application documentation. Update technical documents following system changes. Ensure documentation is easily accessible. MIS & Reporting Prepare timely functional reports. Produce management information reports. Support reporting requirements across IT projects. Policies & Procedures Follow organisational policies, procedures and quality standards. Deliver services in a controlled and consistent manner. Other Responsibilities Perform additional duties as assigned. Provide backup support to colleagues when required. Qualifications & Experience Bachelor's Degree in Computer Science, Computer Engineering, Information Technology or equivalent. Minimum 5 years of relevant IT experience. Fluent in Arabic and English2–4 years of experience designing, developing, configuring and supporting applications. Banking or Financial Services experience is preferred. Job Specific Skills Knowledge and experience of the full development lifecycle for IT projects including Analysis, Design, Development, Testing, Implementation and Documentation of applications. Technical competencies should include:Microsoft Office Products (Word, Excel, Power Point, Project, Visio, others.) Java / . Net with C# knowledge / C++ / Python / React / Other. APIs, Web Applications, and Web Services. HTML, Java Script, JQuery. Databases such as SQL Server / Oracle / Sybase. Extensive hands-on experience in developing interfaces. Knowledge of the industry and regional market is preferred. Knowledge of latest IT developments and trends. Knowledge in system integration and administration. Ability to collaborate and communicate effectively. Ability to interact with internal and external stakeholders in a multi-cultural environment.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Role Summary:</b> As a cloud kitchen supervisor, you are responsible for managing dispatch support leads and coordinating the timely and efficient dispatching of food orders from the operating brand to the assigned riders. Dispatch leads to work closely with kitchen staff (talabat and partners), delivery riders, partner s suppliers, service providers, customers service, to ensure a seamless dispatching process. Kitchen Supervisors are also responsible for ensuring that kitchen Key Performance indicators are manage and achieved, techs and internet connectivity are functioning, food safety checks and inspections are carried out, administrative tasks are completed and maintaining kitchen cleanliness at all times</p><p><b>What's on your plate:</b></p><ul><li>Manage the team of dispatch support leads and service providers</li><li>Ensures that operations shift checklist is completed as required (opening, mid and closing).</li><li>Ensures that all techs and internet connection are functioning all throughout the shifts.</li><li>Supervise and lead dispatch team, providing training and support as needed.</li><li>Manage the dispatching of orders from operating partners to riders effectively</li><li>Resolves issues arising from orders or deliveries and coordinates with the customer, riders and customer service center.</li><li>Ensure that partners comply with existing food safety regulations and maintain high standards of hygiene.</li><li>Accomplish regular food safety checks and audits as per established inspection procedures of the kitchen.</li><li>Ensures accurate and timely communication between customers, riders and dispatchers.</li><li>Ensure that all dispatch activities comply with company policies, industry regulations, and safety standards.</li><li>reports to kitchen managers all problems that occur during the shift, and when possible, rectify the problems as it occurs.</li><li>Maintain and manage kitchen performance metrics such as FIR, AVTC, Vendor Delay, Vendor Net Fail.</li><li>Ensures that all kitchen visitors accomplish visitor questionnaires and health declarations before allowing entry to the kitchen premise.</li><li>Ensure compliance with company policies and industry regulations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Proficient in basic computer application</li><li>Bachelors Degree graduate in Business Management, Logistics or related field.</li><li>At least 5 years experience in dispatch operations or food & beverage/hospitality, 2 years in supervisory role.</li><li>Proficient in basic data gathering and analysis</li><li>Ability to work flexible hours, including night, weekends and holidays</li></ul><p><b>Nice to Have:</b></p><ul><li>Prior experience in cloud kitchen operations as kitchen supervisor / associate supervisor.</li></ul><p></p></section>
We’re looking for a sharp financial whiz to join our fast-moving Saa S team. As our Product Profitability and Fin Ops Specialist, you’ll own the story behind the numbers—making sense of pricing, revenues, and the underlying cloud costs that drive our products. Your insights will fuel better, faster decisions by Product and Ops teams, pushing our AI-driven sustainability solutions to grow smarter, stronger, and more efficiently.<br><br>If you love digging into data, building slick dashboards, and turning complex financial flows into clear action, this is your playground. Join us and be a key player shaping profitable, cost-aware product innovation in a mission-driven company.<br><br>Jobs To Be Done<br><br>Build and fine-tune pricing and tariff models that reflect market realities and business goals. Support the product teams when they need defining a financial report for their products: be the financial whizz of our Energy tools. Master our cloud and AI service spending, hunting down savings by right-sizing resources, eliminating waste, and optimizing usage. Implement and enforce smart cloud governance, including a rock-solid tagging strategy, so every dollar of cloud spend has an owner. Dig into total costs—including cloud infrastructure—to find savings and margin wins, then partner with the team to make it happen. Track and map every dollar flowing in and out of our product portfolio for full transparency. Work hand-in-hand with Product Managers and Engineers to weigh the financial impact of new features, pricing moves, and architectural choices. Help Operations decode cost drivers and resource use for maximum efficiency. Own financial KPIs and deep-dive P&L reviews for both individual products and our full lineup. Create killer dashboards using Power BI and other tools to spotlight financial health, cloud consumption, and growth areas.<br>Education Requirements<br><br>Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field. Certifications in Project Management (e.g., PMP, Prince2, Scrum Master) are highly valued. Bonus points for certifications or coursework in Data Engineering, Cloud Architecture, or Database Management.<br><br>Experience<br><br>5+ years of experience in technical delivery, Saa S implementation, solutions architecture, or technical account management. Proven track record of successfully onboarding B2B enterprise customers with heavy data integration requirements. Hands-on experience navigating data ingestion pipelines, APIs, ETL processes, and complex data mapping/ontology mapping. Experience working alongside sales or business development teams in a fast-paced, high-growth tech environment.<br><br>Skills And Competencies<br><br>Delivery Management: Exceptional project management skills with the ability to herd cats, manage scope creep, and keep complex deployments strictly on schedule. Technical Fluency: Deep understanding of how data flows between systems. You don't need to write the code, but you must confidently discuss APIs, data ingestion, and ontology mapping with engineers. Product Mastery: Rapid ability to deeply understand our entire product portfolio and how different modules interact with customer data. Client Management: Excellent executive presence and communication skills. You can translate highly technical data requirements into clear business outcomes for stakeholders. Problem Solving: A proactive, "fix-it-first" mentality when dealing with data integration bottlenecks.<br><br>KPIs<br><br>Time-to-Value (TTV): Reduction in the average number of days from contract signature to the customer's first successful use of AI insights. Onboarding Success Rate: Percentage of customer implementations delivered on time and within scope. Data Integration Efficiency: Reduction in manual interventions or rework required during the data mapping and ingestion phases. Customer Satisfaction (CSAT): High satisfaction scores specifically tied to the onboarding and delivery experience. Playbook Adoption: Successful creation and internal adoption of standardized delivery processes.<br><br>Why Us<br><br>As a Product Delivery Lead, you will have the unique opportunity to shape the future of AI for sustainability and drive meaningful impact in the global energy sector. You will work alongside a passionate, mission-driven team and play a pivotal role in delivering innovative, disruptive solutions to some of the world’s most pressing environmental challenges.<br><br>Información Movilidad<br><br>Tenga en cuenta que cualquier solicitante que no sea ciudadano del país de la vacante estará sujeto al cumplimiento de los requisitos de inmigración aplicables para trabajar legalmente en ese país.<br><br>julio-31-2026
We’re looking for a sharp financial whiz to join our fast-moving Saa S team. As our Product Profitability and Fin Ops Specialist, you’ll own the story behind the numbers—making sense of pricing, revenues, and the underlying cloud costs that drive our products. Your insights will fuel better, faster decisions by Product and Ops teams, pushing our AI-driven sustainability solutions to grow smarter, stronger, and more efficiently.<br><br>If you love digging into data, building slick dashboards, and turning complex financial flows into clear action, this is your playground. Join us and be a key player shaping profitable, cost-aware product innovation in a mission-driven company.<br><br>Jobs To Be Done<br><br>Build and fine-tune pricing and tariff models that reflect market realities and business goals. Support the product teams when they need defining a financial report for their products: be the financial whizz of our Energy tools. Master our cloud and AI service spending, hunting down savings by right-sizing resources, eliminating waste, and optimizing usage. Implement and enforce smart cloud governance, including a rock-solid tagging strategy, so every dollar of cloud spend has an owner. Dig into total costs—including cloud infrastructure—to find savings and margin wins, then partner with the team to make it happen. Track and map every dollar flowing in and out of our product portfolio for full transparency. Work hand-in-hand with Product Managers and Engineers to weigh the financial impact of new features, pricing moves, and architectural choices. Help Operations decode cost drivers and resource use for maximum efficiency. Own financial KPIs and deep-dive P&L reviews for both individual products and our full lineup. Create killer dashboards using Power BI and other tools to spotlight financial health, cloud consumption, and growth areas.<br>Education Requirements<br><br>Bachelor’s Degree in Computer Science, Information Systems, Engineering, Business Administration, or a related field. Certifications in Project Management (e.g., PMP, Prince2, Scrum Master) are highly valued. Bonus points for certifications or coursework in Data Engineering, Cloud Architecture, or Database Management.<br><br>Experience<br><br>5+ years of experience in technical delivery, Saa S implementation, solutions architecture, or technical account management. Proven track record of successfully onboarding B2B enterprise customers with heavy data integration requirements. Hands-on experience navigating data ingestion pipelines, APIs, ETL processes, and complex data mapping/ontology mapping. Experience working alongside sales or business development teams in a fast-paced, high-growth tech environment.<br><br>Skills And Competencies<br><br>Delivery Management: Exceptional project management skills with the ability to herd cats, manage scope creep, and keep complex deployments strictly on schedule. Technical Fluency: Deep understanding of how data flows between systems. You don't need to write the code, but you must confidently discuss APIs, data ingestion, and ontology mapping with engineers. Product Mastery: Rapid ability to deeply understand our entire product portfolio and how different modules interact with customer data. Client Management: Excellent executive presence and communication skills. You can translate highly technical data requirements into clear business outcomes for stakeholders. Problem Solving: A proactive, "fix-it-first" mentality when dealing with data integration bottlenecks.<br><br>KPIs<br><br>Time-to-Value (TTV): Reduction in the average number of days from contract signature to the customer's first successful use of AI insights. Onboarding Success Rate: Percentage of customer implementations delivered on time and within scope. Data Integration Efficiency: Reduction in manual interventions or rework required during the data mapping and ingestion phases. Customer Satisfaction (CSAT): High satisfaction scores specifically tied to the onboarding and delivery experience. Playbook Adoption: Successful creation and internal adoption of standardized delivery processes.<br><br>Why Us<br><br>As a Product Delivery Lead, you will have the unique opportunity to shape the future of AI for sustainability and drive meaningful impact in the global energy sector. You will work alongside a passionate, mission-driven team and play a pivotal role in delivering innovative, disruptive solutions to some of the world’s most pressing environmental challenges.<br><br>Información Movilidad<br><br>Tenga en cuenta que cualquier solicitante que no sea ciudadano del país de la vacante estará sujeto al cumplimiento de los requisitos de inmigración aplicables para trabajar legalmente en ese país.<br><br>julio-31-2026
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a cloud kitchen supervisor, you are responsible for managing dispatch support leads and coordinating the timely and efficient dispatching of food orders from the operating brand to the assigned riders. Dispatch leads to work closely with kitchen staff (talabat and partners), delivery riders, partner s suppliers, service providers, customers service, to ensure a seamless dispatching process. Kitchen Supervisors are also responsible for ensuring that kitchen Key Performance indicators are manage and achieved, techs and internet connectivity are functioning, food safety checks and inspections are carried out, administrative tasks are completed and maintaining kitchen cleanliness at all times</p><p>What's on your plate:</p><ul><li>Manage the team of dispatch support leads and service providers</li><li>Ensures that operations shift checklist is completed as required (opening, mid and closing).</li><li>Ensures that all techs and internet connection are functioning all throughout the shifts.</li><li>Supervise and lead dispatch team, providing training and support as needed.</li><li>Manage the dispatching of orders from operating partners to riders effectively</li><li>Resolves issues arising from orders or deliveries and coordinates with the customer, riders and customer service center.</li><li>Ensure that partners comply with existing food safety regulations and maintain high standards of hygiene.</li><li>Accomplish regular food safety checks and audits as per established inspection procedures of the kitchen.</li><li>Ensures accurate and timely communication between customers, riders and dispatchers.</li><li>Ensure that all dispatch activities comply with company policies, industry regulations, and safety standards.</li><li>reports to kitchen managers all problems that occur during the shift, and when possible, rectify the problems as it occurs.</li><li>Maintain and manage kitchen performance metrics such as FIR, AVTC, Vendor Delay, Vendor Net Fail.</li><li>Ensures that all kitchen visitors accomplish visitor questionnaires and health declarations before allowing entry to the kitchen premise.</li><li>Ensure compliance with company policies and industry regulations.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Did We Order?</p><p>Must Have:</p><ul><li>Proficient in basic computer application</li><li>Bachelors Degree graduate in Business Management, Logistics or related field.</li><li>At least 5 years experience in dispatch operations or food & beverage/hospitality, 2 years in supervisory role.</li><li>Proficient in basic data gathering and analysis</li><li>Ability to work flexible hours, including night, weekends and holidays</li></ul><p>Nice to Have:</p><ul><li>Prior experience in cloud kitchen operations as kitchen supervisor / associate supervisor.</li></ul><p></p></section>
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力持續提高客人和員工的滿意度,同時維持經營預算。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;2 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>確保滿足烹飪標準和責任<br><br> 管理廚房輪班運作,並確保遵守所有餐飲政策、標準和程序。 每週估計日常備餐需求,且每天向廚房人員傳達備餐需求。 協助行政總廚處理所有廚房運作和備餐。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。 開發、設計或創建新的應用、想法、關係、系統或產品,包括藝術貢獻。 協助確定應如何呈現菜肴,並進行裝飾性美食展示。 維護食品採購、接收和儲存標準。 確保符合食品處理和衛生標準。 在必要時履行廚房管理人員和員工的所有職責。 認可優質的產品、展示和風味。 確保遵守所有適用的法律法規。 遵循所有食品的適當處理方法和溫度。 操作和維護所有部門設備並報告故障。 檢查生熟食品的品質,確保符合標準。<br><br>領導廚房運作<br><br> 監督和協調備餐廚師和工作人員的活動。 領導輪班,同時根據要求的規格親自製作食品並執行請求。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 保持員工的工作效率水準。 確保員工瞭解期望和因素。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 確保酒店政策得到公平一致的執行。 根據每個職位的工作描述,傳達績效預期。 認可成功業績並實現預期的結果。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 與客人互動並獲得對產品品質和服務水準的回饋。 處理客人的問題和投訴。<br><br>維護烹飪目標<br><br> 實現和超越目標,包括績效目標、預算目標和團隊目標等。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 利用勞動管理系統,有效安排業務需求並跟蹤員工的時間和出勤情況。 培訓員工安全程序。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 參與員工績效評估流程,並根據需要提供回饋。 必要時將問題提請部門經理和人力資源部注意。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 出席和參加所有相關會議。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>萬豪酒店潛心鑽研待客之道,把握每一次創新機會,為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師,傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想,用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣,萬豪酒店誠摯歡迎您的加入,豐富機遇待您發掘。加入萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。<br><br>JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌,在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化,深信員工是我們的立足之本,有了快樂的員工,才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟,傳承了萬豪國際集團創始人 J. Willard Marriott(與品牌同名)的優秀品質。歡迎加入我們,成為 JW 萬豪大家庭的一員,體驗不同以往的工作氛圍,在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會,讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力持续提高客人和员工的满意度,同时维持经营预算。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和 食品标准。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);4 年厨房、餐饮或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;2 年厨房、餐饮或相关专业领域工作经验。<br><br>核心工作活动<br><br>确保满足烹饪标准和责任<br><br> 管理厨房轮班运作,并确保遵守所有餐饮政策、标准和程序。 每周估计日常备餐需求,且每天向厨房人员传达备餐需求。 协助行政总厨处理所有厨房运作和备餐。 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。 开发、设计或创建新的应用、想法、关系、系统或产品,包括艺术贡献。 协助确定应如何呈现菜肴,并进行装饰性美食展示。 维护食品采购、接收和储存标准。 确保符合食品处理和卫生标准。 在必要时履行厨房管理人员和员工的所有职责。 认可优质的产品、展示和风味。 确保遵守所有适用的法律法规。 遵循所有食品的适当处理方法和温度。 操作和维护所有部门设备并报告故障。 检查生熟食品的质量,确保符合标准。<br><br>领导厨房运作<br><br> 监督和协调备餐厨师和工作人员的活动。 领导轮班,同时根据要求的规格亲自制作食品并执行请求。 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 保持员工的工作效率水平。 确保员工了解期望和因素。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 确保酒店政策得到公平一致的执行。 根据每个职位的工作描述,传达绩效预期。 认可成功业绩并实现预期的结果。<br><br>确保卓越的客户服务<br><br> 提供超越预期的服务,实现客户满意并保留客人。 管理日常运营,确保质量和标准,且每天满足客户的期望。 为客户关系树立积极的榜样。 授权员工提供卓越的客户服务。 与客人互动并获得对产品质量和服务水准的反馈。 处理客人的问题和投诉。<br><br>维护烹饪目标<br><br> 实现和超越目标,包括绩效目标、预算目标和团队目标等。 制定具体的目标和计划,以便优先考虑、组织和完成工作。 利用劳动管理系统,有效安排业务需求并跟踪员工的时间和出勤情况。 培训员工安全程序。<br><br>管理和开展人力资源活动<br><br> 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 参与员工绩效评估流程,并根据需要提供反馈。 必要时将问题提请部门经理和人力资源部注意。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。 出席和参加所有相关会议。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>万豪酒店潜心钻研待客之道,把握每一次创新机会,为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师,传承“时刻展现卓然待客之道”的服务理念。想宾客之所想,用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样,万豪酒店诚挚欢迎您的加入,丰富机遇待您发掘。加入万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。<br><br>JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌,在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化,深信员工是我们的立足之本,有了快乐的员工,才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟,传承了万豪国际集团创始人 J. Willard Marriott(与品牌同名)的卓越品质。欢迎加入我们,成为 JW 万豪大家庭的一员,体验不同以往的工作氛围,在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会,让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
Summary<br><br>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.<br><br>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.<br><br>Key Responsibilities<br><br>Revenue Generation & Strategic Sales Leadership<br><br>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management. Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities. Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships. Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal. Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines. Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings. Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.<br><br>Client Relationship Management & Business Development<br><br>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development. Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele. Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations. Build client loyalty through proactive communication, personalized service, and consistent follow-through. Secure repeat business, referrals, testimonials, and brand advocacy following successful events.<br><br>Event Planning & Operational Excellence<br><br>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution. Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery. Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions. Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences. Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.<br><br>Team Leadership & Development<br><br>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives. Establish clear performance expectations, sales goals, and professional development plans. Conduct joint sales calls, client meetings, and site tours to support team capability building. Participate in performance evaluations, talent development initiatives, and succession planning. Foster a collaborative, accountable, and high-performing sales culture.<br><br>Financial & Administrative Responsibilities<br><br>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate. Monitor business pace, conversion rates, revenue performance, and profitability metrics. Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives. Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards. Monitor event profitability through effective management of pricing, concessions, attrition, and damages. Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.<br><br>Skills & Competencies<br><br>Exceptional consultative selling, negotiation, presentation, and closing abilities. Proven ability to develop and execute strategic sales plans in a luxury hospitality environment. Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution. Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management. Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously. Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders. Demonstrated leadership capability with experience coaching and developing sales professionals. Professional presence and discretion appropriate for executive-level clients and VIP events. Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.<br><br>Service Culture<br><br>The incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.<br><br>Experience, Education & Certification<br><br>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred. Minimum 5 years of progressive catering and social events sales experience within an upscale, luxury, or full-service hotel environment. Demonstrated success managing high-value weddings, social events, corporate meetings, and incentive programs. Advanced proficiency in Delphi.fdc, Cendyn, Opera Sales & Catering, or comparable sales and catering management systems. Strong understanding of luxury hospitality sales practices, event operations, and revenue optimization strategies.<br><br>Skills: Teamwork, Customer Experience, Detail Oriented
We are seeking a collaborative and people-centred Assistant Director of People & Culture to join our luxury hospitality team. In this senior HR leadership role, you will partner closely with the Director of People & Culture to shape and deliver a people strategy that drives organisational excellence, nurtures an inclusive workplace culture, and elevates the team member experience across all levels of the business. You will bring a strong operational HR background combined with a genuine passion for people, culture, and continuous improvement. Acting as a trusted advisor to both leadership and team members, you will oversee day-to-day HR operations, ensure compliance with applicable labour laws and company policies, and champion initiatives that foster belonging, engagement, and professional growth. This is an exciting opportunity for an experienced HR professional ready to make a meaningful impact within a dynamic, service-driven environment.<br><br>Key Responsibilities<br><br>Partner with the Director of People & Culture to develop, implement, and continuously refine the organisation's people strategy in alignment with overall business objectives Oversee and manage the full spectrum of HR operations, including recruitment and onboarding, performance management, team member relations, learning and development, compensation and benefits, and offboarding Serve as a key advisor and first point of escalation for managers and team members on complex HR matters, including team member relations issues, disciplinary processes, and conflict resolution Ensure consistent compliance with all applicable local, regional, and national labour laws, employment legislation, and internal policies, updating frameworks proactively as regulations evolve Lead, mentor, and develop the People & Culture team, fostering a high-performance, collaborative, and growth-oriented team culture Design and drive team member engagement initiatives, wellbeing programmes, and culture-building activities that reflect the organisation's values and enhance retention Support workforce planning efforts, including talent pipeline development, succession planning, and organisational design Analyse HR metrics and people data to generate actionable insights, present findings to senior leadership, and inform evidence-based decision-making Oversee the administration and continuous improvement of HR information systems (HRIS), ensuring data integrity, confidentiality, and process efficiency Collaborate cross-functionally with department heads to understand business needs and provide proactive, solution-focused HR support Lead or contribute to HR projects and change management initiatives, ensuring smooth implementation and clear communication across the organisation Support the development and delivery of management capability programmes, coaching leaders to build confident and inclusive people management practices Champion diversity, equity, inclusion, and belonging (DEIB) across all HR processes, policies, and cultural initiatives, ensuring equitable outcomes for all team members Manage HR budgets, vendor relationships, and third-party service providers where applicable, ensuring value for money and alignment with organisational standards Monitor industry trends and emerging HR best practices, bringing forward-thinking recommendations to continuously evolve the People & Culture function<br><br>Required Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Organisational Psychology, or a related field Professional HR certification such as CIPD (Level 7 or equivalent), SHRM-SCP, SPHR, or a recognised regional equivalent Minimum of 6–8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role, ideally within the luxury hospitality Demonstrated knowledge of employment law, HR compliance frameworks, and best practices across the full team member lifecycle Proven experience managing and developing HR teams, with strong coaching, mentoring, and leadership capabilities Solid track record of contributing to or leading HR strategy development and successful implementation at an organisational level Experience handling complex and sensitive team member relations matters with sound judgement, discretion, and professionalism Strong analytical mindset with the ability to interpret HR data, identify trends, and translate insights into clear, practical recommendations Proficiency in HRIS platforms and Microsoft Office Suite, with familiarity with applicant tracking systems (ATS) and performance management tools Exceptional interpersonal and communication skills, with the ability to build trust and credibility across all levels of an organisation Highly organised, with the demonstrated ability to manage competing priorities effectively in a fast-paced, people-focused environment Demonstrated and active commitment to fostering inclusive, equitable, and diverse workplaces<br><br>Nice-to-Have<br><br>Experience working within a multi-property, multi-brand, or international luxury hospitality environment Familiarity with pre-opening hotel or large-scale organisational launch processes Exposure to total rewards strategy, including compensation benchmarking and benefits design Experience leading or contributing to employer branding and talent attraction strategies Knowledge of additional languages relevant to the organisation's operating region Experience with change management frameworks and organisational development methodologies Familiarity with HR technology implementations or system migrations Active participation in professional HR networks, industry bodies, or thought leadership communities
Summary<br><br>The Director of Sales, Catering & Events is responsible for driving catering and social event revenue growth while supporting the overall Sales & Marketing strategy of the hotel. This leadership role oversees the strategic sales approach for high-value weddings, social celebrations, corporate meetings, incentive groups, and signature events, with a focus on maximizing revenue, strengthening client relationships, and delivering exceptional guest experiences.<br><br>The position partners closely with Sales, Marketing, Revenue Management, Culinary, Banquets, and Operations teams to develop profitable business opportunities, optimize event performance, and ensure seamless execution from initial inquiry through post-event follow-up.<br><br>Key Responsibilities<br><br>Revenue Generation & Strategic Sales Leadership<br><br>Achieve and exceed quarterly and annual catering revenue targets through proactive sales strategies and effective account management. Develop and execute a comprehensive catering sales plan to increase market share, attract new business, and maximize revenue opportunities. Generate new business through targeted prospecting, networking, client entertainment, site inspections, FAM trips, industry events, and strategic partnerships. Maintain an active sales pipeline within Delphi, Opera Sales & Catering, or equivalent systems at a minimum of three times the assigned revenue goal. Lead negotiations for contracts, menus, pricing, and event details while protecting profitability and adhering to approved commercial guidelines. Identify and maximize ancillary revenue opportunities including audiovisual services, décor, specialty linens, entertainment, and experiential offerings. Analyze market trends, competitor activity, and customer feedback to identify opportunities for growth.<br><br>Client Relationship Management & Business Development<br><br>Serve as the strategic point of contact for key accounts, ensuring exceptional service delivery and long-term relationship development. Cultivate strong partnerships with wedding planners, corporate meeting professionals, incentive houses, event agencies, social influencers, and luxury clientele. Lead creative menu consultations, event concept discussions, tastings, and customized proposal presentations. Build client loyalty through proactive communication, personalized service, and consistent follow-through. Secure repeat business, referrals, testimonials, and brand advocacy following successful events.<br><br>Event Planning & Operational Excellence<br><br>Ensure accurate and timely preparation and distribution of Banquet Event Orders (BEOs), ideally a minimum of 14 days prior to event execution. Facilitate weekly BEO review meetings with Banquets, Culinary, Engineering, IT, and operational stakeholders to ensure alignment and flawless delivery. Provide leadership and oversight during critical events, including luxury weddings, VIP functions, corporate galas, and high-profile social occasions. Conduct post-event reviews to evaluate performance, identify improvements, and enhance future guest experiences. Ensure all events reflect the hotel’s brand standards and commitment to exceptional service.<br><br>Team Leadership & Development<br><br>Lead, coach, and develop Catering Sales Managers and Coordinators to achieve individual and team objectives. Establish clear performance expectations, sales goals, and professional development plans. Conduct joint sales calls, client meetings, and site tours to support team capability building. Participate in performance evaluations, talent development initiatives, and succession planning. Foster a collaborative, accountable, and high-performing sales culture.<br><br>Financial & Administrative Responsibilities<br><br>Prepare accurate monthly catering forecasts with a minimum 95% accuracy rate. Monitor business pace, conversion rates, revenue performance, and profitability metrics. Manage departmental expenses within approved budgets, including client entertainment, FAM trips, industry events, and sales initiatives. Ensure all contracts, deposits, billing procedures, and documentation comply with hotel policies, legal requirements, and insurance standards. Monitor event profitability through effective management of pricing, concessions, attrition, and damages. Partner with Finance to ensure timely invoicing, final billing accuracy, and collection of outstanding balances.<br><br>Skills & Competencies<br><br>Exceptional consultative selling, negotiation, presentation, and closing abilities. Proven ability to develop and execute strategic sales plans in a luxury hospitality environment. Strong knowledge of food and beverage operations, menu engineering, event design, and banquet execution. Advanced financial understanding including forecasting, budgeting, profitability analysis, P&L review, attrition, and damages management. Excellent organizational skills with the ability to manage 50+ active event opportunities and priorities simultaneously. Outstanding communication skills with the ability to influence executives, high-net-worth clients, planners, and internal stakeholders. Demonstrated leadership capability with experience coaching and developing sales professionals. Professional presence and discretion appropriate for executive-level clients and VIP events. Flexibility to work evenings, weekends, holidays, and extended hours based on business demands.<br><br>Service Culture<br><br>The incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! Service culture to be responsive, respectful and deliver a great experience.<br><br>Experience, Education & Certification<br><br>Bachelor’s degree in hospitality management, Business Administration, Marketing, or a related field preferred. Minimum 5 years of progressive catering and social events sales experience within an upscale, luxury, or full-service hotel environment. Demonstrated success managing high-value weddings, social events, corporate meetings, and incentive programs. Advanced proficiency in Delphi.fdc, Cendyn, Opera Sales & Catering, or comparable sales and catering management systems. Strong understanding of luxury hospitality sales practices, event operations, and revenue optimization strategies.<br><br>Skills: Teamwork, Customer Experience, Detail Oriented
We are seeking a collaborative and people-centred Assistant Director of People & Culture to join our luxury hospitality team. In this senior HR leadership role, you will partner closely with the Director of People & Culture to shape and deliver a people strategy that drives organisational excellence, nurtures an inclusive workplace culture, and elevates the team member experience across all levels of the business. You will bring a strong operational HR background combined with a genuine passion for people, culture, and continuous improvement. Acting as a trusted advisor to both leadership and team members, you will oversee day-to-day HR operations, ensure compliance with applicable labour laws and company policies, and champion initiatives that foster belonging, engagement, and professional growth. This is an exciting opportunity for an experienced HR professional ready to make a meaningful impact within a dynamic, service-driven environment.<br><br>Key Responsibilities<br><br>Partner with the Director of People & Culture to develop, implement, and continuously refine the organisation's people strategy in alignment with overall business objectives Oversee and manage the full spectrum of HR operations, including recruitment and onboarding, performance management, team member relations, learning and development, compensation and benefits, and offboarding Serve as a key advisor and first point of escalation for managers and team members on complex HR matters, including team member relations issues, disciplinary processes, and conflict resolution Ensure consistent compliance with all applicable local, regional, and national labour laws, employment legislation, and internal policies, updating frameworks proactively as regulations evolve Lead, mentor, and develop the People & Culture team, fostering a high-performance, collaborative, and growth-oriented team culture Design and drive team member engagement initiatives, wellbeing programmes, and culture-building activities that reflect the organisation's values and enhance retention Support workforce planning efforts, including talent pipeline development, succession planning, and organisational design Analyse HR metrics and people data to generate actionable insights, present findings to senior leadership, and inform evidence-based decision-making Oversee the administration and continuous improvement of HR information systems (HRIS), ensuring data integrity, confidentiality, and process efficiency Collaborate cross-functionally with department heads to understand business needs and provide proactive, solution-focused HR support Lead or contribute to HR projects and change management initiatives, ensuring smooth implementation and clear communication across the organisation Support the development and delivery of management capability programmes, coaching leaders to build confident and inclusive people management practices Champion diversity, equity, inclusion, and belonging (DEIB) across all HR processes, policies, and cultural initiatives, ensuring equitable outcomes for all team members Manage HR budgets, vendor relationships, and third-party service providers where applicable, ensuring value for money and alignment with organisational standards Monitor industry trends and emerging HR best practices, bringing forward-thinking recommendations to continuously evolve the People & Culture function<br><br>Required Qualifications<br><br>Bachelor's degree in Human Resources, Business Administration, Organisational Psychology, or a related field Professional HR certification such as CIPD (Level 7 or equivalent), SHRM-SCP, SPHR, or a recognised regional equivalent Minimum of 6–8 years of progressive HR experience, with at least 3 years in a senior or managerial HR role, ideally within the luxury hospitality Demonstrated knowledge of employment law, HR compliance frameworks, and best practices across the full team member lifecycle Proven experience managing and developing HR teams, with strong coaching, mentoring, and leadership capabilities Solid track record of contributing to or leading HR strategy development and successful implementation at an organisational level Experience handling complex and sensitive team member relations matters with sound judgement, discretion, and professionalism Strong analytical mindset with the ability to interpret HR data, identify trends, and translate insights into clear, practical recommendations Proficiency in HRIS platforms and Microsoft Office Suite, with familiarity with applicant tracking systems (ATS) and performance management tools Exceptional interpersonal and communication skills, with the ability to build trust and credibility across all levels of an organisation Highly organised, with the demonstrated ability to manage competing priorities effectively in a fast-paced, people-focused environment Demonstrated and active commitment to fostering inclusive, equitable, and diverse workplaces<br><br>Nice-to-Have<br><br>Experience working within a multi-property, multi-brand, or international luxury hospitality environment Familiarity with pre-opening hotel or large-scale organisational launch processes Exposure to total rewards strategy, including compensation benchmarking and benefits design Experience leading or contributing to employer branding and talent attraction strategies Knowledge of additional languages relevant to the organisation's operating region Experience with change management frameworks and organisational development methodologies Familiarity with HR technology implementations or system migrations Active participation in professional HR networks, industry bodies, or thought leadership communities
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role We are looking for a Full-Stack Developer with strong frontend engineering skills and solid API/integration experience. The candidate will work across React/TypeScript UI, Next.js App Router and API routes, Apollo Client, server-side GraphQL patterns, authentication flows, payment/webhook integrations, PostgreSQL-backed GraphQL, and cloud deployed environments.</p><p>Key Responsibilities - Build and maintain Next.js App Router pages, layouts, server/client components, and reusable React + TypeScript components using Tailwind CSS. - Implement and consume GraphQL using Apollo Client; manage query/mutation patterns, caching, loading/error states, and structured failure handling. - Develop Next.js API routes and route handlers that proxy authentication, payments, webhooks, CRM/event logging, document uploads, and third-party integrations using the BFF pattern. - Implement secure authentication flows including guest JWT for anonymous visitors, member login/logout, token refresh, secure cookie/header handling, and Authorization: Bearer usage for GraphQL and REST calls. - Integrate and troubleshoot payment gateways, CRM webhooks/event logging, RCX or similar membership/ticketing systems, email services, file/document upload, and Apple Wallet / Google Wallet pass features end-to-end. - Work with PostgreSQL data exposed through Hasura, including schema familiarity, permissions awareness, role based access behavior, and debugging GraphQL-vs-SQL issues. - Support bilingual English/Arabic user experience, RTL layout requirements, accessibility, responsive design, and cross-browser compatibility. - Participate in code reviews, release troubleshooting, production issue analysis, CI/CD execution, and environment support across Docker, Azure Pipelines, AKS, SSL, cookies, CORS, secrets, and configuration. - Collaborate with QA, DevOps, product owners, architects, UX/UI, and business stakeholders to convert requirements into production-ready, testable, secure, and maintainable features. - Document technical decisions, assumptions, blockers, integration dependencies, and handover notes clearly.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 8 years of relevant professional software development experience, with proven production delivery in web applications or portals.</li><li>Bachelor s degree in Computer Science, Software Engineering, Information Technology, or equivalent practical experience as accepted by HR policy.</li><li>Strong evidence of delivering public-facing or member-facing platforms, ideally in membership, ecommerce, events, ticketing, checkout, cultural, government, or enterprise domains.</li><li>Strong written and verbal English communication skills; Arabic/RTL product experience is a strong advantage.</li></ul><p><strong>Nice-to-Have Skills:</strong></p><ul><li>Redis for session/cache patterns used in wallet, GraphQL, or performance-related caching.</li><li>Azure Blob Storage, Azure Key Vault, Azure Pipeline YAML, and AKS operational troubleshooting.</li><li>Hasura admin/metadata workflows, GraphQL gateway security, CORS, Bearer-only security, and role/permission hardening.</li><li>Corporate/B2B membership flows including invites, activation links, bulk onboarding, and organization-level account management.</li><li>Apple Wallet / Google Wallet pass generation and related QR/e-card membership flows.</li><li>SonarQube or equivalent static analysis in CI/CD.</li><li>Headless CMS experience such as Directus or Wagtail. This is optional for the user portal, but useful for wider programme properties where CMS-managed pages are involved.</li></ul><p><strong>Expected Deliverables:</strong></p><ul><li>Production-ready Next.js pages, components, API routes, and integration features aligned with approved requirements and acceptance criteria.</li><li>GraphQL queries/mutations, cache handling, BFF proxy logic, auth handling, webhook/payment/document upload integrations, and tested release packages.</li><li>Clean code, reusable components, technical notes, configuration documentation, and handover material.</li><li>Defect fixes, root-cause analysis, environment troubleshooting, and release-readiness support.</li><li>Regular progress updates covering completed work, blockers, integration risks, dependencies, and next actions.</li></ul><p></p></section>
Work with Us. Change the World.<br><br>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.<br><br>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.<br><br>We're one global team driven by our common purpose to deliver a better world. Join us.<br><br>Job Description<br><br>We are seeking an experienced and decisive Project Director - PMCM to lead complex project management and construction management initiatives in Doha, Qatar. In this role, you will oversee all aspects of project delivery, from planning and execution to completion, ensuring projects are delivered on time, within budget, and to the highest quality standards. You will direct cross-functional teams, manage stakeholder relationships, and drive organizational excellence across all project phases.<br><br>Direct and oversee all phases of project management and construction management, ensuring alignment with organizational objectives and client requirements Develop comprehensive project plans, schedules, and budgets; monitor progress and implement corrective actions to maintain project performance Lead and mentor project teams, fostering a collaborative environment and ensuring clear communication across all stakeholders Manage project budgets and costs, implementing cost control measures and ensuring financial accountability throughout the project lifecycle Identify, assess, and mitigate project risks; develop contingency plans to address potential issues proactively Oversee contract management activities, including vendor selection, negotiation, and performance monitoring Ensure compliance with quality standards, safety regulations, and local construction codes and regulations applicable in Qatar Manage stakeholder communications, providing regular updates on project status, milestones, and deliverables Analyze project performance metrics and prepare detailed reports for senior management and clients Implement best practices in project management methodologies and continuously improve project delivery processes<br><br>Qualifications<br><br>Minimum 20 years of progressive experience in project management and construction management Proven expertise in managing large-scale construction or infrastructure projects Strong knowledge of project management frameworks and methodologies Demonstrated proficiency with project management software (Microsoft Project, Oracle Primavera, or similar tools) Excellent budget management and financial analysis skills Strong contract management and procurement experience Demonstrated ability to lead, mentor, and develop high-performing teams Exceptional stakeholder management and communication skills Strong analytical and problem-solving abilities Detail-oriented with excellent organizational skills Proficiency in risk management and mitigation strategies Knowledge of quality assurance and quality control processes Familiarity with construction safety standards and regulations Preferred: Project Management Professional (PMP) or PRINCE2 certification Preferred: Experience with construction projects in the Middle East region Preferred: Knowledge of local Qatar construction standards and regulatory requirements<br><br>Additional Information<br><br>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.<br><br>About AECOM<br><br>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.<br><br>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.<br><br>What Makes AECOM a Great Place To Work<br><br>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.<br><br>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.<br><br>Essential Duties & Responsibilities By Dimensions<br><br>Continuous Improvement: <br><br> Shareholder & Financial:Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. Implements KPI’s and best practices for VP IT Project Management Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Maintain relations with the project recipient for progress reporting and project evaluation. Develop full scale project plans and associated communications documents Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) & reports on project progress and other project specific information to stakeholders To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel Effectively follow the Project Management Methodology while managing the projects Assist in creating project management methodologies for the implementation of all IT related projects within the Group. Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. Ensure that quality management is implemented in all IT processes. Conduct project risk analysis and maintain project risk profile. Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost. Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted. Review and provide feedback on the performance of the project team and make recommendations as necessary. Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction. Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. <br><br>Education/Experience Requirements<br><br>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 12 years of relevant experience, preferably within a highly rated international bank. Training courses and certification in systems technology, management and banking. Professional certifications such as PMI and prince II. <br><br>Note: you will be required to attach the following:<br><br>Resume/CVEducational Certificates QID (Back and Front) Birth Certificate