Machine operator Jobs - Doha Qatar
1187 Jobs Found
Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a People & Culture Coordinator to join our People & Culture team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the People & Culture Department, the People & Culture Coordinator plays a key role in supporting the People & Culture Division. The position is primarily responsible for coordinating administrative functions, maintaining accurate colleague records, and ensuring compliance with all legal and regulatory requirements. Through these responsibilities, the Coordinator helps uphold and promote the culture, values, and vision of Mandarin Oriental Hotel Group (MOHG). The role reports directly to the Director of People & Culture.<br><br>As People & Culture Coordinator, you will be responsible for the following duties:<br><br>To be readily available with empathetic, open communication ensuring reliability and confidentiality. To complete day to day personnel administration in response to requests and action plans. To maintain good rapport and working relationship with all colleagues. To provide a courteous and professional service at all times. To project at all times a positive and motivated attitude and a calm demeanour. To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha’s Colleagues Rules & Regulations. To ensure that all in-house rules and regulations are communicated to colleagues and implemented. To ensure that all People & Culture administration procedures are carried out in accordance with hotel legal requirements. To assist and support the Director of People & Culture/ Manager in the smooth and efficient running of the People & Culture Division, ensuring that all policies and procedures outlined in the People & Culture Operations Manual are strictly adhere to.<br><br>As People & Culture Coordinator, We Expect From You<br><br>Minimum 1 year of experience working in a 5-star hotel environment preferred Minimum of 1-year experience in a similar or related administrative role Vocational Diploma in Hospitality Operations or Human Resources Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Duty Manager, you will be responsible for the following duties <br><br>To provide visual management presence around the hotel in public and BOH areas To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager) Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology To attend operational and scheduled meetings:Morning Meeting with Front Office Manager Emergency Response Team Briefings Front Office Briefing To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned Use time effectively and efficiently to:Concentrate on priorities as required during shift Complete all schedules tasks in a timely manner Attend a broader range of activities as required by operations Make necessary decisions under time constraints To assist the Front Office Manager to manage the department with all required responsibilities To communicate regularly with the Front Office Manager and the Director of Rooms To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures To be trained and fully compliant as an active member of the Emergency Response Team (ERT)<br>As Duty Manager, we expect from you<br><br>Minimum 3 years of experience working in a 5-star hotel environment A minimum of 2 years’ experience as a Duty Manager, Operations Manager or similar Operational experience from other hotel divisions or similar industry desirable Excellent verbal and written communication skills in English required Perform job with attention to details and the ability to organize and handle multiple tasks effectively Strong problem-solving skills Crisis management training & experience<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Please note that this is not an exhaustive list of everything that needs to be done.<br><br>Anantara employees always find new ways to look after the business, their guests, and<br><br>their colleagues. Within this, the key responsibilities for this position are:<br><br>Perform maintenance, troubleshooting, and repair of all marine electrical systems<br><br>onboard vessels.<br><br>Maintain and service generators, switchboards, batteries, shore power systems,<br><br>navigation lights, control panels, and related marine electrical equipment.<br><br>Ensure proper execution of Preventive Planned Maintenance (PPM) for all electrical<br><br>systems.<br><br>Inspect, test, and maintain all shore power supply pedestals to ensure safe and reliable<br><br>operation.<br><br>Prepare the Scope of Work (SOW) for the electrical section of each vessel prior to dry<br><br>dock, as well as for normal operations, ensuring all requirements and operational<br><br>standards are met<br><br>Supervise and verify all electrical work carried out during dry dock and ensure<br><br>compliance with approved specifications.<br><br>Conduct final inspections and confirm completion of electrical works before vessel<br><br>re-commissioning.<br><br>Ensure timely requisition of electrical spare parts and materials. Maintain accurate documentation, reports, and maintenance records. Monitor and respond to all message box complaints related to marine electrical issues,<br><br>ensure timely rectification, and close the complaints properly in the system.<br><br>Always use proper Personal Protective Equipment (PPE). Report accidents, incidents, and unsafe conditions immediately. Be on standby for marine electrical emergencies 24/7 and respond promptly when<br><br>required.<br><br>Attend and represent the Marine Engineering department during inspections<br><br>conducted by authorities, ensuring full compliance and providing all required<br><br>technical documentation and support.<br><br>Work independently under the instruction of the Marine Supervisor and Marine<br><br>Maintenance Manager.<br><br>Provide regular updates and report to the Marine Supervisor, Marine Maintenance<br><br>Manager, Assistant Chief Engineer, and Director of Engineering regarding work<br><br>progress, issues, and operational status<br><br>Qualifications<br><br>Within Anantara, the top-performing people who do this job always demonstrate the<br><br>Following Attitude<br><br>Working with Others:They have an affinity with people, are open and approachable, empathetic and<br><br>culturally sensitive, confident.<br><br>They always try to anticipate and exceed the needs of customers and colleagues They use their own initiative and good judgement to solve problems in a calm<br><br>and efficient way<br><br>They enjoy working with others to achieve common goals. They volunteer as<br><br>required to ensure the success of the team<br><br>They act with personal professionalism and integrity at all times Competencies:Minimum 5 years’ experience in similar capacity (sea-going experience will be<br><br>highly preferred)<br><br>Market knowledge of engine products. Able to write detailed reports Computer literate Good command of English language skills. Arabic language knowledge will be an added advantage. With Qatar driving license Taking Responsibility:They always conduct business honestly and fairly. They keep sensitive<br><br>information confidential.<br><br>They can prioritise their workload effectively and be organised and structured at<br><br>work<br><br>They manage their time and pay attention to detail. They know their jobs, and<br><br>are able to work without close supervision.<br><br>They display a positive attitude, even under pressure. They personally check<br><br>their work to ensure its accuracy.<br><br>Delivering Results:They are committed to meeting and exceeding all performance standards They constantly look to develop their own professional skills and abilities They perform job tasks in line with established policies and procedures They always try to provide a top-quality experience to all our guests.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>As an Assistant Concierge Manager with us, your role is to execute the Service Promise to our Guests through the proper training provided and the Brands' Service Essentials. In order to deliver on this promise, it all starts with the right attitude and a smile. Your role is to make what seems to be impossible and unusual happen!<br><br> Overlook the daily operations of the whole Concierge department. Coach, lead, guide and direct the efforts of the team of Concierge Agents. Approve and adjust schedules as required based on business volume forecasts. Provide feedback, seizes training and coaching opportunities with Colleagues. Support training initiatives and provides a training role as required. Ensure everyone in the team is knowledgeable about hotel facilities, updated on activities, promotions and happenings in the hotel/city and be able to provide accurate information to guests. Act as an ambassador of the hotel and provide assistance to variety of requests. Expected to make what seem to be impossible and unusual happen. Maintain a network of service providers for the efficient conduct in coordinating guest requirements. Ensure availability of printed materials such as brochures of local attractions, sister hotels, restaurants, city maps, etc. which may be handed over to guests. Manage the facilitation of guest request relating to dining activities (both inside and outside of hotel), shows, recreation, tours, transport, florists, doctor, dentist, child care and any other services which are not available at the hotel. Respond to queries positively. Follow through all endorsements at the concierge and ensure completion. Ensure that all luggage, messages, parcels, etc. are handled, delivered, retrieved or stored efficiently. Be transparent and responsible on matters involving finances. Maintain absolute integrity and trustworthiness in the team. Adhere to the established financial guidelines and control all costs. Manage the daily documentation/recording of bills particularly filing of receipts. Manage all activities relating to Concierge and ensure that all transactions are performed in the best interest of the company. Monitor responsible use of all available systems and equipment in the hotel. Promotes and follows a safe work environment. Promotes and leads a service driven, results driven work environment. Follows departmental SOP's (Standard Operating Procedures) including all safety policies Promote all hotel services, offers and facilities and their operating hours. Other duties as assigned.<br><br>Qualifications<br><br> Passion for guest service Excellent written and verbal communication, interpersonal and leadership skills. Highly organized, results-oriented with the ability to be flexible and work well under pressure. Strong interpersonal and problem solving abilities. Highly responsible & reliable. Fluency in English, secondary language preferred. Member of Les Clefs D'Or. Minimum of 1 year previous proven Supervisory position or equivalent in a customer service industry. Must have the ability to handle a multitude of tasks and Guest requests. Computer proficiency in a Windows environment (Word, Excel, Power Point). Ability to work cohesively with fellow colleagues as part of a team. Ability to focus attention on guest needs, remaining calm and courteous at all times.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach, and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a Major Oil & Gas operator to source a Head of Project Engineering (Utilities). This is a long-term contract role. Please see details below.<br><br>Title: Head of Project Engineering (Utilities)<br><br>Start Date: ASAP (typically within 1 month notice)<br><br>Location: Onshore (Doha HQ/Qatar Site)<br><br>Working Schedule: 6 days per week / 8-10 hours per day or as per project requirement<br><br>Experience Required—<br><br>Key Job Accountabilities<br><br> Leads key multi-discipline activities within the PMT Onplot Project Management via the Utilities & Infrastructures Delivery team and coordinates with the EPC contractor the execution of engineering, procurement and construction activities to meet milestones and stay within budget. Coordinates project management activities including schedule analysis, risk monitoring, fabrication tracking, mechanical erection, SDR monitoring, early intervention, etc., to other critical packages as determined by Project Management, in order to meet project objectives. Supports Engineering, Procurement, Construction and Commissioning to ensure plans are clearly understood by the CONTRACTOR and PMT and jointly working as a team to drive to key milestones to support execution sequence. Ensures execution plan is monitored using the relevant KPIs to detect deviations and enable early intervention if necessary and communicates the execution performance in his area of responsibility through weekly and monthly Delivery reports, leveraging on the aforementioned KPIs Understand interdisciplinary dependencies to be able to make judgements on overall project management decisions having multi-discipline impacts. Applies risk management techniques to facilitate decision making. Communicates key technical issues and risks to management to facilitate decision making Upholds the MP Onplot Project Safety Program (Ihtimam) principles and conduct all activities in a safe and efficient manner in accordance with company policies and procedures, ensuring the welfare of personnel and the protection of assets and the environment at all times. Moreover, take a leadership role in the implementation and adoption of the Project’s safety culture for all teams within the area of responsibility. Participate in Safety Walks and other similar Site initiatives. Clear understanding of change management process and leads team to document and justify and manage risks associated with design change. Evaluates, recommends and where necessary, participate in equipment testing at Vendor’s factory, site visits as required, visits to Contractor’s fabrication workshops, assessing EPC Contractors’ performance, monitoring progress against agreed project milestones, metrics, schedule, safety, and quality standards ensuring safe and timely execution of work activities. Provides leadership to drive decisions for multi-discipline issues to progress the execution of the project. Drive alignment and decision making between stakeholder groups.<br><br>Qualifications<br><br>--Minimum Requirements--<br><br> Bachelors’ Degree in Engineering<br><br>Knowledge and Key Skills<br><br> 10 years experience in engineering roles, including 6 years in Oil & Gas industry with a strong background in detailed engineering management of Major Oil & Gas Projects, preferably experience on a major LNG project including 2 year experience in a supervisory role, including acting roles, or oversight of contractor/sub-contractors/service/vendor personnel. Experience with engineering leadership, leading multi-discipline activities and well versed in design safety aspects of engineering Experience with risk assessment approach to decision making Experience with LNG facilities Experience with large process units design Experience working with major EPC Contractors in a Lump Sum environment Demonstrates sound written and verbal communication skills with the ability to lead and communicate at all organizational levels Demonstrate ability and sensitivity to work with people from a variety of cultural backgrounds Field engineering experience is desirable<br><br>If you would like to be considered for the position, please apply direct to this advertisement with your CV with contact details.
Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>As Duty Manager, you will be responsible for the following duties <br><br>To provide visual management presence around the hotel in public and BOH areas To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager) Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology To attend operational and scheduled meetings:Morning Meeting with Front Office Manager Emergency Response Team Briefings Front Office Briefing To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned Use time effectively and efficiently to:Concentrate on priorities as required during shift Complete all schedules tasks in a timely manner Attend a broader range of activities as required by operations Make necessary decisions under time constraints To assist the Front Office Manager to manage the department with all required responsibilities To communicate regularly with the Front Office Manager and the Director of Rooms To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures To be trained and fully compliant as an active member of the Emergency Response Team (ERT)<br>As Duty Manager, we expect from you<br><br>Minimum 3 years of experience working in a 5-star hotel environment A minimum of 2 years’ experience as a Duty Manager, Operations Manager or similar Operational experience from other hotel divisions or similar industry desirable Excellent verbal and written communication skills in English required Perform job with attention to details and the ability to organize and handle multiple tasks effectively Strong problem-solving skills Crisis management training & experience<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Agent must be able to multitask effectively, while maintaining a high level of professionalism.<br><br>As Reservations Services Agent, you will be responsible for the following duties:<br><br>Answer hotel’s main telephone, Hello MO, and emails from external and internal stakeholders. Ensure to apply required departmental standards in LQE and Forbes. All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter. Send proposals, pro-forma invoices, and confirmations letters to guests or third parties, e.g. Travel Agencies. Attend to all inquiries, complaints and requests received. Ensure all interactions are handled in the time frame set by the company. Follow sales techniques to maximize revenue. Process and confirm guest reservations made by clients for Rooms, F&B and Spa. Input all reservations into the respective systems, recording all relevant information. For room requests, verify availability of room type and rate. Explain guarantee, specific rate, and cancellation policies. Ensure special requests and guest preferences are documented within the reservation.<br><br>As Reservations Services Agent, We Expect From You<br><br>Ensure an excellent working relationship with all colleagues within the hotel. Leads by example in fostering positive colleague relations and demonstrating values. Effectively communicates with other departments. Utilizes all available on the job training tools for colleagues. Engaging, enthusiastic, passionate, organised Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment Previous experience working in the Middle East Region is an advantage Handle guest complaints accordingly and escalate disputes raised to relevant managers.<br><br>Our commitment to you<br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture
Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture
Position Overview<br><br>We are seeking an experienced Lifting Superintendent (Onshore) to support Major Projects by ensuring the safe, compliant, and effective execution of all lifting operations across project sites. The role serves as a key technical focal point for lifting activities, providing assurance, governance, and leadership across lifting equipment, personnel, procedures, and safety programs.<br><br>Job Purpose<br><br>The Lifting Superintendent is responsible for:<br><br>Reviewing and assuring Project critical lifting scope. Implementing assurance programs of lifting safety within the Project, in compliance with company standards. Providing feedback on areas of concern. Assisting in implementing Project rigging and lifting equipment integrity assurance program. Implementing effective site observation and intervention programs ensuring safe and effective execution of the Project lifting scope. <br><br>Job Context & Major Challenges<br><br>The position operates within a complex project environment and is responsible for:<br><br>Implementation of the Project lifting program. Implementation of audits and observation and intervention programs. Facilitation and support of resolution-oriented communication among lifting operations stakeholders including contractors, third parties, and certification authorities. Demonstrating a strong commitment to Safety Leadership supported by extensive knowledge of safety protocols and best practices associated with Lifting Operations (Onshore). <br><br>Key Job Accountabilities – Not Limited To Below<br><br>Lifting Discipline Focal Point Act as the focal point on the Lifting discipline for the MP/NFPS Projects and serve as the MP Projects main focal point for the Operations Department on all lifting-related matters, including lifting equipment, personnel, and procedures executed in brownfield environments. Assurance Process Management Consolidate and manage a resilient assurance process for MP/NFPS Projects execution in compliance with the MP Lifting Code of Practice (onshore/offshore). Code of Practice Stewardship Maintain and update the MP Lifting Code of Practice for MP/NFPS Projects and interface with relevant internal and external stakeholders for optimization and harmonization of lifting requirements. Resource Selection & Recruitment Support Support PMTs on lifting resource allocation, selection, and recruitment activities, and formally endorse the recruitment of lifting resources within MP/NFPS Projects (onshore). Risk Assessment Support Support PMTs on Risk Screening and Formal Risk Assessment associated with critical lifting operations covering both greenfield and brownfield scopes. Lessons Learned & Best Practices Introduce and manage effective communication protocols to share relevant lessons learned and best practices to ensure consistent implementation across MP/NFPS Project Teams within the lifting discipline. Onboarding Standardization Consolidate and standardize onboarding protocols for MP/NFPS Project lifting resources with a focus on compliance, consistency, and efficiency. Reporting, Analysis & Continuous Improvement Maintain a robust reporting system for lifting operations across MP/NFPS Projects, identifying trends and vulnerabilities while proposing and implementing mitigations and improvements throughout the organization. Technical Issue Resolution Conduct risk-based evaluations of complex technical issues that may significantly impact project execution and manage the timely delivery of technical deliverables and issue resolutions. Safety Leadership & Industry Best Practice Promote Lifting Safety Leadership by supporting Safety Culture and implementing best industry practices and initiatives, including extensive use of Life Saving Rules, while maintaining a learning environment that transforms lifting safety visions into improvement plans. <br>Qualifications<br><br>MUST HAVE - Minimum Requirements<br><br>Mandatory Certification<br><br>OPITO – LOLER Competent Person. <br><br>Knowledge & Experience Requirements: The successful candidate MUST possess:<br><br>10 years of experience in the Lifting discipline. Demonstrated experience in managing lifting equipment and lifting operations compliance scopes (onshore). Experience in lifting equipment and appliances inspections, certifications, and verifications. Knowledge of International Standards including:ASMEBS ISOLOLERKnowledge of (Qatar Energy) Operating Standards and Procedures is advantageous. Experience establishing and managing compliance and assurance processes in accordance with corporate requirements and international standards within the lifting discipline. Experience as a Lifting SME within Oil & Gas Operator organizations is preferable. <br>Technical & Business Skills Candidates Should Demonstrate<br><br>Communication & Collaboration<br><br>Excellent written and verbal communication skills. Effective communication skills. Collaborative mindset. Effective coordination and interface skills. <br><br>Technical & Analytical Capabilities<br><br>Strong problem-solving skills. Strong follow-up skills. Computer literacy involving regular use of professional office applications. <br><br>Leadership<br><br>Strong leadership skills. <br><br>Language Proficiency<br><br>Proficiency in written and spoken English.
Please submit your CV in English and indicate your level of English proficiency.<br><br>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<br><br>We're building a dataset to evaluate AI coding agents - how well a model handles real-world developer tasks.<br><br>You'll create challenging tasks and evaluation criteria within realistic simulated environments:<br><br>Build realistic developer environments - a virtual company with codebase, infrastructure, and context (tickets, docs, conversations) that forms a believable development history Design tasks from intermediate states of these environments - craft the prompt, define what "solved" means, and ensure the task is solvable by an AI agent Write tests that verify agent solutions - accept all valid approaches and reject incorrect ones, neither too strict nor too lenient Iterate on tasks and tests based on QA feedback - review agent solutions, analyze failures, and refine until the evaluation is fair and robust<br><br>What this is NOT:<br><br>Not data labeling Not prompt engineering Not writing code from scratch - the agent writes most of the code; you guide and evaluate<br><br>What we look for:<br><br>5+ years in software development Core stack: Python (Fast API), Java Script/Type Script (React), Docker, Postgres, Kafka, Redis Experience writing tests (functional, integration) English proficiency - B2+<br><br>Why this is hard:<br><br>Frontier models are already good at coding. Creating a task that genuinely challenges the best models is non-trivial. You need to deeply understand where models fail and what scenarios reveal the difference between a good and a bad solution. Tasks have many valid solutions - writing tests that accept all correct solutions and reject incorrect ones is harder than it sounds.<br><br>Requirements And Benefits<br><br>Educational qualifications<br><br>A Master's Degree in Computer Science, Software Engineering, Data Science / Data Analytics, Artificial Intelligence / Machine Learning, Computational Linguistics / Natural Language Processing (NLP), Information Systems or other related fields. Bachelor's degree is accepted if only candidate has 5 years of experience in the field<br><br>Academic and/or Professional Experience<br><br>Candidates should have a minimum of 3 years of professional experience in related roles or domain - specifically for QA-automation/testing or cybersecurity roles<br><br>How It Works<br><br>Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid<br><br>Compensation:<br><br>Paid per accepted task. Your rate depends on the qualification tier you reach and how efficiently you complete tasks — up to the equivalent of $50/hr. Because payment is per task, a faster pace raises your effective hourly rate.<br><br>Why this freelance opportunity might be a great fit for you? <br><br>Take part in a part-time, remote, freelance project that fits around your primary professional or academic commitments. Work on advanced AI projects and gain valuable experience that enhances your portfolio. - Influence how future AI models understand and communicate in your field of expertise
Additional Information<br><br>Job Number 26098160<br><br>Job Category Food and Beverage & Culinary<br><br>Location The Pearl Island, Doha, Qatar, Qatar, 14875VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Direct and assist Stewards in order to make clean up more efficient. Ensure water temperature, and chemical levels are appropriate for cleaning and documented. Assist with Banquet plate-ups. Assist cooks and kitchen staff with various tasks as needed. Provide cooks with needed items. Support banquet and buffet by transporting and ensuring adequate stock. Return cleaned items to proper locations. Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>시대를 초월한 화려함과 선구적인 정신을 결합한 세인트레지스 호텔 & 리조트는 전 세계 최고의 장소에 위치한 50개 이상의 고급 호텔 및 리조트에서 고객에게 특별한 경험을 제공하기 위해 최선을 다하고 있습니다. 세인트레지스 호텔은 20세기 초에 존 제이콥 애스터 4세(John Jacob Astor IV)가 뉴욕에 1호점을 오픈한 것을 시작으로 고전적인 세련미와 현대적인 감성을 결합한 우아한 호스트 팀에 의해 시그니처 버틀러 서비스는 물론, 모든 고객에게 한치의 양보도 없는 한 발 앞선 맞춤형 서비스를 완벽히 제공하는 것에 전념해 왔습니다. 세인트레지스 호텔 & 리조트는 채용 기회에 여러분을 초대합니다. 세인트레지스에 입사하면 메리어트 인터내셔널의 브랜드 포트폴리오에 합류하게 됩니다. 최선 을 다해 일하고, 목표를 향해 달리며, 훌륭한 글로벌 팀의 일원 으로 최고의 나를 만들고 싶다면 세인트레지스 호텔 & 리조트의 문을 두드리세요.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
Job Summary The Agentic Solution Architect will be responsible for designing, leading, and delivering end-to-end intelligent automation solutions powered by AI Agents, RPA (Robotic Process Automation), and orchestration frameworks. This role focuses on building scalable multi-agent architectures, integrating enterprise systems, and driving the adoption of Agentic Automation across business functions to improve efficiency, decision-making, and operational intelligence.<br><br>Job Responsibilities Agentic Architecture & Solution Design:Solution Architecture Development: Design end-to-end agentic automation architectures integrating AI agents, RPA bots, APIs, enterprise platforms, and orchestration frameworks Multi-Agent Framework Design: Lead the development of scalable multi-agent orchestration frameworks to support complex business processes and intelligent workflow automation AI & Intelligent Automation Implementation:AI-Driven Automation: Architect intelligent automation solutions leveraging LLMs, AI agents, decision engines, and machine learning capabilities to improve business operations and efficiency Workflow Optimization: Design intelligent workflows and automation strategies that reduce manual effort, optimize operational processes, and enhance service delivery Enterprise Integration & Technology Enablement System Integration Architecture: Architect integrations with enterprise systems including SAP, APIs, databases, cloud platforms, and third-party applications to enable seamless automation ecosystems. Technology Standardization: Define technical standards, architecture blueprints, development frameworks, and best practices for agentic automation and intelligent systems. Technical Leadership & Delivery Oversight Development Guidance: Provide technical leadership and guidance to development teams implementing solutions using UiPath, AI Center, Maestro, orchestration platforms, and related technologies Solution Validation: Conduct technical design reviews, code reviews, architecture validations, and quality assurance activities to ensure solution reliability and scalability Governance, Security & Compliance Automation Governance: Ensure all automation and AI solutions comply with organizational governance standards, cybersecurity requirements, and data privacy regulations Risk & Security Management: Identify solution risks, scalability concerns, and security vulnerabilities while implementing mitigation strategies and controls.<br><br>Qualifications Bachelor's Degree in Computer Science or any related field Minimum 5–7 years of experience in solution architecture, intelligent automation, software engineering, or enterprise technology delivery. Strong hands-on experience in RPA platforms, preferably UiPath, enterprise automation frameworks, and workflow orchestration technologies. Proven experience designing scalable enterprise architectures, AI integrations, APIs, and intelligent automation ecosystems. Exposure to AI/ML technologies, Large Language Models (LLMs), prompt engineering, and AI-enabled enterprise solutions is highly preferred. Experience leading technical teams, solution delivery initiatives, or enterprise transformation projects.<br><br>Job Knowledge & Skills:Agentic AI & Multi-Agent Systems: Strong understanding of Agentic AI concepts, autonomous agents, orchestration frameworks, and intelligent workflow architectures. RPA & Intelligent Automation: Expertise in UiPath and enterprise automation technologies including workflow design, orchestration, and process automation strategies Enterprise Integration Architecture: Strong knowledge of APIs, REST services, SAP integrations, databases, middleware, and enterprise platform connectivity. AI & LLM Technologies: Familiarity with AI/ML frameworks, LLMs, prompt engineering, intelligent decision systems, and AI-enabled enterprise solutions. Technical Leadership & Communication: Excellent analytical, technical leadership, stakeholder management, and communication skills with the ability to drive innovation and collaboration.
POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.