Logistics Manager Jobs in Qatar

Job Summary We are seeking an experienced Senior AMU (Account Maintenance Unit) Manager to lead the Account Maintenance Unit within a leading financial institution in Qatar. The successful candidate will be responsible for managing end-to-end customer account lifecycle operations, including account opening, maintenance, amendments, closures, customer information management, and regulatory compliance. The ideal candidate will possess extensive experience in Banking Operations, Core Banking Systems, KYC/AML compliance, account maintenance, and operational risk management, with a proven track record of leading high-performing banking operations teams. Experience supporting core banking transformation initiatives and process optimization will be a significant advantage. Key Responsibilities1. Account Maintenance Operations Lead and manage the Account Maintenance Unit (AMU) ensuring efficient day-to-day operations. Oversee end-to-end customer account lifecycle activities, including account opening, maintenance, amendments, closures, and customer profile updates. Ensure timely processing of customer requests in accordance with service level agreements (SLAs). Maintain data integrity and accuracy across core banking systems. Ensure proper documentation and record management for all account-related activities.2. Core Banking Operations Manage customer account maintenance activities within Core Banking Systems. Support Retail, Corporate, SME, and Private Banking account operations. Coordinate account maintenance activities across multiple banking products. Support core banking upgrades, system enhancements, and digital transformation initiatives. Collaborate with technology teams during implementation and testing of banking system enhancements.3. Regulatory Compliance & Risk Management Ensure compliance with KYC (Know Your Customer), AML (Anti-Money Laundering), FATCA, CRS, and local regulatory requirements. Ensure adherence to Central Bank regulations and internal banking policies. Identify and mitigate operational risks within account maintenance processes. Support internal and external audits by ensuring complete and accurate documentation. Implement corrective and preventive actions for audit observations.4. Customer Information Management Maintain Customer Information Files (CIF) and customer master records. Manage customer profile updates, account amendments, mandates, authorized signatories, and account restrictions. Ensure customer data quality and compliance with regulatory standards. Support customer due diligence (CDD) and enhanced due diligence (EDD) activities.5. Leadership & Team Management Lead, mentor, and develop the AMU team. Allocate workloads and monitor team performance. Establish performance objectives and conduct regular performance reviews. Promote continuous learning and operational excellence. Foster a collaborative and customer-focused work environment.6. Process Improvement & Operational Excellence Review and optimize account maintenance processes. Identify opportunities for automation and workflow improvements. Implement best practices to improve operational efficiency. Develop and monitor KPIs and operational dashboards. Drive continuous improvement initiatives across banking operations.7. Stakeholder Management Collaborate with Retail Banking, Corporate Banking, Compliance, Risk, Operations, IT, and Customer Service teams. Coordinate with external auditors, regulators, and vendors as required. Provide operational updates and management reports to senior leadership. Support cross-functional banking transformation initiatives.8. Reporting & Governance Prepare operational reports, MIS, and KPI dashboards. Monitor service levels and operational performance. Report operational risks, incidents, and compliance issues. Ensure governance standards are maintained across all AMU activities. Required Qualifications Education Bachelor's Degree in one of the following:Business Administration Banking & Finance Commerce Accounting Economics Information Technology Computer Science Management Or a related discipline Required Experience Minimum 15+ years of experience in Banking Operations. Proven experience managing an Account Maintenance Unit (AMU) or similar banking operations function. Strong experience in customer account lifecycle management. Hands-on experience with Core Banking Systems. Experience in Retail and Corporate Banking Operations. Experience leading large operational teams. Experience supporting banking transformation or core banking migration projects is preferred.

Company Description<br><br>Egis is a global organisation with over 20,000 employees worldwide. With our head office based in Paris, we offer global career opportunities, as well as offer rewarding careers for our people locally.<br><br>Egis is an organisation with a capacity to make meaningful industry and community change in the space of place-making, sustainability and creating connected cities. Different to other engineering firms, Egis offers true end-to-end capability across the entire design-to-operation lifecycle, offering advisory, architecture, engineering, design, asset management and operations services.<br><br>We are committed to creating great teams doing innovative work and would love you to join us to Impact the Future.<br><br>Job Description<br><br>We are seeking a detail-oriented and analytical ITS Asset Manager (Roads O&M) to join our team in Doha, Qatar. In this role, you will act as the coordination interface between the ITS Operations/Technical Teams and the Asset Management function, ensuring that operational, maintenance, performance, and lifecycle data from road control centers (RCCs), tunnel control centers (TCCs), communications networks, and associated control systems are accurately captured, structured, analyzed, and translated into asset management insights and strategies.<br><br>Asset management of ITS infrastructure including Road Control Centers (RCC), Tunnel Control Centers (TCC), communications networks (fiber backbone, switches, transmission systems), SCADA/ATMS platforms, server rooms, power and UPS systems Coordinate with ITS core technical experts to collect, validate, and structure asset and maintenance data for asset management purposes Develop asset maintenance strategies in conjunction with technical experts Maintain and continuously improve the asset register, hierarchy, and classification in alignment with contract requirements and asset management best practices Analyze maintenance data (MTBF, MTTR, availability, failure trends) and convert operational KPIs into asset performance indicators Develop criteria for condition assessment and asset performance scoring, supporting risk-based prioritization Support lifecycle planning, renewal forecasting, and long-term capital investment planning Identify recurring failures, systemic risks, and obsolescence concerns, and propose mitigation strategies Prepare comprehensive asset performance reports and dashboards for internal management and Client reporting Ensure data integrity within EAMS systems and validate correct failure coding and asset tagging Collaborate with multidisciplinary teams to ensure integrated approaches to ITS operations and asset management Support audits, contractual compliance reviews, and asset-related deliverables Contribute to continuous improvement initiatives for maintenance strategies and asset governance processes<br><br>Qualifications<br><br>Qualifications<br><br>Bachelor’s degree in Electrical Engineering, Electronics Engineering, Telecommunications Engineering, Systems Engineering, or similar discipline Minimum of 5–10 years of experience in infrastructure operations & maintenance, ITS systems, or asset management environments Strong knowledge of asset management principles, lifecycle planning, and performance monitoring Experience working with EAMS systems and infrastructure data management Familiarity with control centers, communications networks, SCADA/ATMS platforms, and critical IT infrastructure Excellent analytical and problem-solving skills Strong attention to detail and ability to manage structured asset data Effective communication skills, both written and verbal Ability to work in a multicultural team environment and coordinate across technical disciplines Experience in GCC infrastructure or transport authority projects is preferred Professional certifications in Asset Management (IAM, CMRP, or equivalent) are an advantage<br><br>By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply<br><br>I'm interested<br><br>I'm interested<br><br>Privacy Notice

Company Description<br><br>Egis is a global organisation with over 20,000 employees worldwide. With our head office based in Paris, we offer global career opportunities, as well as offer rewarding careers for our people locally.<br><br>Egis is an organisation with a capacity to make meaningful industry and community change in the space of place-making, sustainability and creating connected cities. Different to other engineering firms, Egis offers true end-to-end capability across the entire design-to-operation lifecycle, offering advisory, architecture, engineering, design, asset management and operations services.<br><br>We are committed to creating great teams doing innovative work and would love you to join us to Impact the Future.<br><br>Job Description<br><br>We are seeking a detail-oriented and analytical ITS Asset Manager (Roads O&M) to join our team in Doha, Qatar. In this role, you will act as the coordination interface between the ITS Operations/Technical Teams and the Asset Management function, ensuring that operational, maintenance, performance, and lifecycle data from road control centers (RCCs), tunnel control centers (TCCs), communications networks, and associated control systems are accurately captured, structured, analyzed, and translated into asset management insights and strategies.<br><br>Asset management of ITS infrastructure including Road Control Centers (RCC), Tunnel Control Centers (TCC), communications networks (fiber backbone, switches, transmission systems), SCADA/ATMS platforms, server rooms, power and UPS systems Coordinate with ITS core technical experts to collect, validate, and structure asset and maintenance data for asset management purposes Develop asset maintenance strategies in conjunction with technical experts Maintain and continuously improve the asset register, hierarchy, and classification in alignment with contract requirements and asset management best practices Analyze maintenance data (MTBF, MTTR, availability, failure trends) and convert operational KPIs into asset performance indicators Develop criteria for condition assessment and asset performance scoring, supporting risk-based prioritization Support lifecycle planning, renewal forecasting, and long-term capital investment planning Identify recurring failures, systemic risks, and obsolescence concerns, and propose mitigation strategies Prepare comprehensive asset performance reports and dashboards for internal management and Client reporting Ensure data integrity within EAMS systems and validate correct failure coding and asset tagging Collaborate with multidisciplinary teams to ensure integrated approaches to ITS operations and asset management Support audits, contractual compliance reviews, and asset-related deliverables Contribute to continuous improvement initiatives for maintenance strategies and asset governance processes<br><br>Qualifications<br><br>Qualifications<br><br>Bachelor’s degree in Electrical Engineering, Electronics Engineering, Telecommunications Engineering, Systems Engineering, or similar discipline Minimum of 5–10 years of experience in infrastructure operations & maintenance, ITS systems, or asset management environments Strong knowledge of asset management principles, lifecycle planning, and performance monitoring Experience working with EAMS systems and infrastructure data management Familiarity with control centers, communications networks, SCADA/ATMS platforms, and critical IT infrastructure Excellent analytical and problem-solving skills Strong attention to detail and ability to manage structured asset data Effective communication skills, both written and verbal Ability to work in a multicultural team environment and coordinate across technical disciplines Experience in GCC infrastructure or transport authority projects is preferred Professional certifications in Asset Management (IAM, CMRP, or equivalent) are an advantage<br><br>By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply<br><br>I'm interested<br><br>I'm interested<br><br>Privacy Notice

Job Summary We are seeking an experienced Data Workstream Project Manager to lead the end-to-end data migration workstream for a large-scale Temenos Transact (T24) Core Banking Transformation Program. The ideal candidate will have proven expertise in planning and executing complex core banking data migrations, ensuring data quality, governance, regulatory compliance, and seamless integration with downstream systems. The role requires close collaboration with business stakeholders, system integrators, technology teams, and vendors to deliver successful data migration from legacy platforms to Temenos T24 while minimizing business disruption. Key Responsibilities Data Migration Leadership Lead end-to-end data migration activities for Temenos Transact (T24) Core Banking Transformation. Define and execute the overall data migration strategy, roadmap, and implementation plan. Manage project scope, timelines, risks, dependencies, and deliverables for the data workstream. Coordinate with business, technology, and implementation teams to ensure successful migration execution. ETL, Data Mapping & Transformation Oversee ETL design and execution for migrating data from legacy banking systems to Temenos T24 and peripheral applications. Define source-to-target data mapping, transformation rules, and validation processes. Ensure accurate migration of customer, account, loan, deposit, payment, and transaction data. Support integration with reporting, analytics, and operational systems. Data Governance & Quality Establish and enforce data governance standards and migration policies. Lead data profiling, cleansing, enrichment, deduplication, and quality improvement initiatives. Implement data validation, reconciliation, and quality control processes to ensure migration accuracy. Ensure compliance with enterprise data management standards. Vendor & System Integrator Management Manage System Integrators (SI), vendors, and third-party technology partners responsible for migration activities. Coordinate mock migration cycles, migration rehearsals, defect management, and issue resolution. Monitor vendor deliverables, quality, and adherence to project timelines. Integration & Reporting Coordinate downstream system impact analysis and integration readiness. Ensure data synchronization across Temenos T24, peripheral banking applications, reporting systems, and enterprise platforms. Oversee Operational Data Store (ODS), Data Warehouse, and reporting data migration activities. Regulatory Compliance Ensure migrated data supports regulatory reporting requirements, including Central Bank, tax, AML, compliance, and risk management systems. Work closely with compliance and audit teams to ensure adherence to banking regulations and internal governance standards. Cutover & Go-Live Own end-to-end data cutover planning and execution. Develop migration runbooks, freeze window plans, rollback strategies, and production migration checklists. Coordinate migration sign-offs with business and technology stakeholders. Support post-go-live validation, stabilization, and hypercare activities. Required Skills & Qualifications Mandatory Skills Strong experience leading Core Banking Data Migration projects, preferably on Temenos Transact (T24). Expertise in:ETL Design & Execution Data Mapping Data Transformation Data Validation & Reconciliation Data Governance Data Quality Management Experience managing multiple mock migration cycles and production cutovers. Knowledge of Operational Data Store (ODS), Data Warehousing, and reporting platforms. Experience with regulatory reporting, including Central Bank, tax, risk, and compliance systems. Proven ability to manage multi-vendor and system integrator environments. Strong stakeholder, risk, and project management skills. Preferred Technical Skills Temenos Transact (T24) ETL Tools (Informatica, Talend, IBM Data Stage, SSIS, or equivalent) Oracle Database, SQL, PL/SQLData Warehousing & ODSREST APIs & Middleware Integration Power BI, Tableau, or Cognos Jira, Confluence, Microsoft Project Azure Dev Ops or similar project delivery tools Experience Required10–15+ years of IT and Banking Technology experience. Minimum 5 years leading Core Banking Data Migration workstreams. Experience in Temenos T24 implementation or transformation programs. Strong knowledge of retail, corporate, lending, payments, deposits, and customer master data. Experience working with banks, financial institutions, or large-scale digital transformation programs.

Job Description <br>The Senior Manager, Commercial & Economics will lead the economic evaluation, commercial structuring, and value optimisation across the upstream oil and gas portfolio of UCC Holding. The role supports investment decision-making across exploration, development, acquisitions, and portfolio management by delivering robust economic analysis, fiscal evaluation, and commercial strategies.<br>This position works closely with subsurface, development, finance, and executive leadership to ensure capital is allocated to advantaged opportunities that deliver sustainable returns while managing commercial and fiscal risks.<br>Key Responsibilities <br>1. Economic Evaluation & Investment Analysis Lead economic evaluations for exploration, development, and producing assets across a global upstream portfolio Build and maintain economic models to assess NPV, IRR, breakeven, cash flow, and value sensitivities Conduct scenario and risk analysis (price, cost, fiscal, schedule) to support investment decisions Support internal investment and sanction decisions (Concept Select, FID, portfolio reviews) Ensure economic assumptions align with planning, price decks, and capital allocation frameworks<br>2. Fiscal & Commercial Analysis Evaluate fiscal regimes, Production Sharing Contracts (PSC), concessions, royalties, and tax structures across jurisdictions worldwide Assess the impact of fiscal terms on project economics and identify opportunities for fiscal optimisation Support negotiations with governments, regulators, and partners on commercial and fiscal terms • Provide benchmarking of global fiscal regimes and competitiveness<br>3. Portfolio Strategy & Capital Allocation Support upstream portfolio management and capital prioritisation Conduct portfolio screening and ranking of investment opportunities based on value, risk, and strategic fit Identify opportunities for portfolio optimisation, divestments, farm-ins/farm outs, and acquisitions Provide commercial insights to corporate strategy and long-term planning.<br> 4. Commercial Structuring & Partnerships Support commercial structuring of joint ventures, farm-ins, farm-outs, and strategic partnerships • Assess risk allocation and commercial frameworks across development projects, infrastructure, and asset transactions Provide commercial input into partner negotiations and joint operating agreements Evaluate commercial frameworks for new ventures, exploration, oil and gas developments, production and infrastructure Oversee the negotiation, drafting, and administration of contracts to ensure favourable terms and compliance<br>5. Strategic Insights & Market Intelligence Monitor global upstream oil and gas industry trends including oil and gas M&A, market dynamics, pricing, costs and competitor activity Provide strategic insights to senior management on market opportunities, risks, and investment trends Support business development teams in evaluating new exploration acreage and acquisitions<br>6. Leadership & Stakeholder Engagement Act as a key advisor to senior leadership on economic and commercial matters Lead and mentor commercial and economic analysts Work cross-functionally with subsurface, development, finance, and business development teams Present investment cases and portfolio recommendations to executive committees and board stakeholders Qualifications and Experience Degree in Economics, Finance, Petroleum Engineering, Geoscience, or related discipline Experience Minimum 10 years of experience in upstream oil and gas commercial, economics, or strategy roles Arabic language proficiency would be advantageous Experience across exploration, development, and producing asset economics Strong understanding of upstream commercial structures Experience supporting investment committees and major project sanctions Technical Skills Advanced economic modelling and valuation Portfolio optimisation and investment screening Project development economics Risk and uncertainty analysis Strong commercial negotiation awareness Software Advanced Excel-based economic modelling Experience with industry datasets (e.g., Wood Mackenzie) Key Competencies Commercial acumen and value-focused decision-making Ability to integrate technical, financial and strategic perspectives Clear communication of complex analysis to senior stakeholders Strong collaboration across multidisciplinary teams

Division: UCC EPC – Oil & Gas Location: Qatar<br>Job Summary The Senior Technical & Proposal Manager is responsible for leading the development, coordination, estimation, and submission of technical and commercial proposals for major EPC Oil & Gas Pipeline projects. The role manages the entire bid lifecycle, including tender evaluation, proposal strategy, technical compliance, constructability reviews, cost estimation coordination, resource planning, risk assessment, and client engagement. The position requires extensive experience in onshore pipeline projects, including gas transmission pipelines, crude oil pipelines, product pipelines, flowlines, gathering systems, valve stations, pumping stations, and associated facilities. Key Responsibilities Proposal & Tender Management Lead the preparation and submission of high-quality technical proposals for EPC Oil & Gas pipeline projects. Review ITTs, RFQs, RFPs, tender documents, specifications, drawings, and contractual requirements. Develop bid strategies and execution approaches aligned with client requirements. Ensure full compliance with tender requirements, technical specifications, project scope, and contractual obligations. Manage proposal timelines, milestones, deliverables, and submission processes. Conduct tender risk assessments and support Go/No-Go decisions. Lead technical clarifications, bid reviews, and proposal presentations. Technical Leadership Develop construction methodologies and execution plans for:Gas transmission pipelines Crude oil pipelines Product pipelines Flowlines and gathering systems Pipeline rehabilitation and replacement projects Associated facilities and utility networks Coordinate with Engineering, Construction, Procurement, Planning, HSE, and Commercial teams to develop competitive technical solutions. Review constructability issues and identify project risks and mitigation measures. Incorporate value engineering initiatives to enhance project competitiveness. Estimation & Commercial Support Coordinate with Estimation teams for project costing, budgeting, and pricing strategies. Review BOQs, manpower plans, equipment requirements, productivity assumptions, and execution schedules. Evaluate subcontractor and supplier proposals. Develop proposal assumptions, qualifications, exclusions, and risk registers. Participate in management reviews and tender approval processes. Stakeholder & Client Management Serve as the focal point for all technical proposal-related communications. Coordinate with internal stakeholders and project teams during bid preparation. Respond to technical queries, clarification requests, and tender correspondence. Support client presentations and technical discussions during the tendering phase.. Education Bachelor's Degree in Mechanical Engineering, Civil Engineering, Construction Engineering, or a related discipline. Master's Degree is an advantage. PMP, APMP, or equivalent professional certification is preferred. Experience Minimum 15 years of overall EPC experience. Minimum 8 years of experience in Technical Proposal Management, Tendering, Estimation, or Business Development roles within the EPC industry. Mandatory experience in Oil & Gas Pipeline EPC projects. GCC/Middle East experience is preferred. Experience handling large-scale pipeline projects valued at USD 100 Million+ is an advantage. Technical Knowledge & Skills Advanced expertise in technical proposal preparation and management. Strong understanding of EPC project delivery methodologies. Experience in:Pipeline construction methodologies Trenching, stringing, welding, lowering, tie-ins HDD (Horizontal Directional Drilling) Hydrotesting, pre-commissioning, and commissioning activities Pipeline integrity and rehabilitation projects Strong knowledge of contract and bid documentation. Advanced project estimation and cost management capabilities. Excellent technical writing, communication, and presentation skills. ERP knowledge, preferably SAP. Proficiency in Microsoft Office Suite, Primavera P6, and tender management platforms. Competencies Proposal Management (Level 4) Contract & Bid Documents (Level 4) Project Estimating (Level 4) Cost Management (Level 4) Leadership Build High-Performing Teams Stakeholder Management Technical Excellence Strategic Thinking Risk Management Speed of Execution Process & Systems Development Agility Resilience AI Fluency Drive Cost Optimization Decision-Making & Problem Solving Key Performance Indicators (KPIs) Tender win ratio. On-time proposal submission rate. Quality and compliance of technical proposals. Value of awarded EPC projects. Proposal accuracy and competitiveness. Stakeholder satisfaction. Team productivity and resource utilization.

Job Summary:The Factory/Production Manager is responsible for overseeing the entire marble factory production process and material management, ensuring efficient workflow, high-quality output, timely delivery, and compliance with safety and operational standards. The role focuses on planning, organizing, and controlling production operations to meet company targets while optimizing resources and reducing costs.<br>Key Responsibilities1. Production Planning & Operations Plan, schedule, and coordinate daily and weekly production activities. Ensure timely execution of cutting, polishing, edging, fabrication, and finishing processes. Monitor production output to meet delivery timelines and customer requirements. Optimize machinery utilization and minimize production downtime. Selection of material that is suitable and in sufficient quantity that can cover the project needs.2. Quality Control Implement and monitor quality standards for marble slabs, tiles, and customized items. Conduct regular inspections to ensure products meet company and client specifications. Take corrective actions on defects, rework, and non-conformance issues.3. Team Management Supervise and lead production supervisors, machine operators, technicians, and labor workforce. Assign tasks, monitor performance, and ensure proper training for staff. Promote teamwork, discipline, and safety practices across the production floor.4. Machinery & Maintenance Coordinate preventive and corrective maintenance for cutting machines, polishing lines, CNC machines, and other equipment. Ensure maximum machine efficiency and minimize breakdowns. Work with the maintenance team to schedule servicing and repair tasks.5. Inventory & Material Management Monitor raw materials, consumables, and tools required for production. Ensure accurate stock levels of marble blocks, slabs, adhesives, blades, and other items. Coordinate with procurement for timely replenishment of materials. Selection of material quality that is suitable to each order needs. Decides the suitable and economic resources to be used in fabrication.6. Health, Safety & Compliance Ensure compliance with industry safety standards and factory regulations. Implement safety protocols and conduct training for workers. Maintain a clean, organized, and safe working environment.7. Reporting & Documentation Prepare daily/weekly/monthly production reports. Maintain records of production output, wastage, machine performance, and workforce productivity. Provide analysis and recommendations for improving efficiency and reducing costs. Provide detailed cost for price estimates in pricing stage especially for decorative works. Provide standard fabrication costing with continuous updates. Provide estimate duration for production process in pricing stage. Provide detailed schedule of production for each project after award of the works.<br>KPIs:1- Customer Order Cycle Time Reduction of the total duration from order placement to final delivery, ensuring customer satisfaction Achieving a competitive advantage in utilization of resources increasing productivity Increase the customer acquisition rate.2- Cost Per Unit Manufactured Reducing and monitoring of the total direct and indirect costs to produce a one unit (cutting, profiling, polishing, sawing and treatment…etc.), serving as a foundational metric for pricing strategies and cost control. Increasing the opportunity to compete in the market.3- Waste Management & Percentage reduction Maintain and reduce the waste percentage in fabrication to the percentage planned. Re-usage and/or Re-sale of the waste and transformation to end product. (Recycling of wastage) Reduction of scrap percentage, recycling and turning to revenue.4- Equipment readiness and maintenance cost Machineries and equipment periodical maintenance management and efficiency. Reduction of maintenance cost.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong><u>Communication</u></strong></span><br><span><strong>Internal Communication:</strong></span><br><span>• &nbsp; &nbsp;VP - Procurement and Contracting (VP)</span><br><span>• &nbsp; &nbsp;Procurement Teams (PT)</span><br><span>• &nbsp; &nbsp;VP/EVP/CEO/EVP (MLT)</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;VP / MLT / PT&nbsp;</span><br><span>o &nbsp; &nbsp;As the role will drive the Procurement organization towards best practice and acts as a change agent this role will require extensive alignment &amp; involvement of all business partners, in particular Top Management, IT and Procurement teams.</span><br><span>o &nbsp; &nbsp;Communication of new policies, guidelines and processes to all levels in the Procurement and to stakeholders</span><br><span>o &nbsp; &nbsp;Educate &amp; train all Procurement employees on new tools, processes and systems</span><br><span>• &nbsp; &nbsp;VP</span><br><span>o &nbsp; &nbsp;Force digitalization of the purchase2pay process across Milaha in alignment with IT, Finance.&nbsp;</span><br><span>o &nbsp; &nbsp;Establish spend &amp; performance management and report on progress, achievements and deviations&nbsp;</span><br><span>o &nbsp; &nbsp;Improve Purchasing performance in collaboration with VP Purchasing</span><br><span>o &nbsp; &nbsp;To coordinate the Self-Audit protocols.</span><br><span>• &nbsp; &nbsp;VP / MLT:&nbsp;</span><br><span>o &nbsp; &nbsp;Discuss demand and spend analytics by department/ business unit</span><br><span>o &nbsp; &nbsp;Project manage their assigned resources on initiatives targeting those activities listed in the 'Job Objective'</span><br><span><strong><u>External Communication:</u></strong></span><br><span>Milaha Vendors</span><br><span><strong>Purpose:</strong></span><br><span>• &nbsp; &nbsp;Inform Vendors about their performance and support non-performing vendors to increase performance and reliability. Communicate Milaha expectations &amp; standards (quality, delivery, compliance, collaboration) to suppliers</span><br><span>Occupational Health &amp; Safety and Environment</span><br><span><strong>Accountability:</strong></span><br><span>Accountable to their line manager and direct reports so far as is reasonably practical to ensure:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; a safe place or work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe systems of work;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; safe plant &amp; equipment;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; provision of information and training.</span><br><span><strong>Responsibility:</strong></span><br><span><strong>Responsible for:</strong></span><br><span>His/her personal safety and that of all personnel under his/her authority, including others who may be affected by the company’s activities. &nbsp;In particular to:</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Conduct risk assessments on activities within their department ensuring that the methods and safe systems of work are safe and implemented;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all employees and contractors under their control are competent to undertake their duties;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Ensure all accidents, incidents and near misses are reported and investigated;</span><br><span>· &nbsp; &nbsp; &nbsp; &nbsp; Promote good behaviours and set a personal example with regard to occupational health and safety matters.</span><br><span><strong>Authority:</strong></span><br><span>Managers/Supervisors have the authority to stop work when health and safety is unsafe or being compromised.</span><br>&nbsp;</p><br><br>Responsibilities:<br><p><span><strong><u>Key Roles &amp; Responsibilities</u></strong></span><br><span>• &nbsp; &nbsp;Drive (digital) process excellence initiatives across the company and lead efforts to enhance capabilities and skills while building a best-in-class Procurement organization supported by state-of-the-art tools &amp; methods</span><br><span>• &nbsp; &nbsp;Set the foundation for effective operations and provide a direction to all other roles in Procurement (incl. Category Managers) by implementing guidelines / practices/ tools/ processes/ KPI to ensure the function and the VP meets its commitments to the organization</span><br><span>• &nbsp; &nbsp;Jointly lead the Milaha Procurement Transformation with the VP to improve value contribution and operational efficiency supported by robust business tools and processes</span><br><span>• &nbsp; &nbsp;Champion the change and develop communication, training and recognition strategy to support the transformation</span><br><span>• &nbsp; &nbsp;Improve Purchasing governance model, standardize processes and tools to drive organizational capabilities and effectiveness&nbsp;</span><br><span>• &nbsp; &nbsp;Drive the Milaha Procurement strategy development process on behalf and under the supervision of the VP and lead future review cycles</span><br><span>• &nbsp; &nbsp;Establish, in alignment with VP, key performance indicators; KPI for the function, developing a regular cadence for updates to the business and operational leadership teams</span><br><span>• &nbsp; &nbsp;Support with VP in the annual goal setting and budgeting process in partnership with finance; drive the reporting process including reports and executive reviews&nbsp;</span><br><span>• &nbsp; &nbsp;Establish and run a yearly Procurement excellence council that drives effectiveness across the end-to-end process</span><br><span>• &nbsp; &nbsp;Ensure continuous alignment of the overall program with the strategic business objectives. Make recommendations for adjustments to enhance performance</span><br><span>• &nbsp; &nbsp;Establish the technology roadmap to support overall efficiency gains by enhancing /further developing current IT systems and adding new tools</span><br><span>• &nbsp; &nbsp;Establish and drive the training agenda for the function&nbsp;</span><br><span>• &nbsp; &nbsp;Support the category management teams with robust Spend Analytics and enhance Market Intelligence to drive a robust pipeline of opportunities</span><br><span>• &nbsp; &nbsp;Lead all Milaha Vendor Management activities to foster supplier integration</span><br><span>• &nbsp; &nbsp;Support VP on Tender Committee related matters</span><br><span>• &nbsp; &nbsp;Manage the quarterly spend analyses activities to improve transparency on the current expenditures and to support purchasing groups identify opportunities for improvement</span><br><span>• &nbsp; &nbsp;Work closely with purchasing groups to ensure analytical support requirements are met on individual categories, and to identify issues/gaps to be addressed&nbsp;</span><br><span>• &nbsp; &nbsp;Provide recommendations on new subordinate hires and ensure the availability of all resources required to perform assigned tasks and activities</span><br><span>• &nbsp; &nbsp;Supervise subordinate staff, assign work activities, monitor performance and review results</span><br><span>• &nbsp; &nbsp;Act as a coach to subordinates, identify their training and career development, recommend training courses and follow-up on their personnel records such as timesheets, discipline, vacations, leaves and absenteeism</span><br><span>• &nbsp; &nbsp;Perform other job-related duties as assigned.</span><br>&nbsp;</p><br><br>Qualifications:<br><p><span><strong>Education &amp; Professional Qualification:</strong></span><br><span>Bachelor degree in Engineering, Business Administration, Finance or Economics, or related technical discipline</span><br><span><strong>Professional Experience:</strong></span><br><span>10 years experience within the procurement arena in key positions with responsibilities such as Performance Reporting &amp; Management, and Systems optimization</span><br><span>5 years in experience in leadership role</span><br><span><strong>Geographic Experience:</strong></span><br><span>Not required</span><br><span><strong>Computer Skills:</strong></span><br><span>Microsoft Suite including Visio &amp; Project</span><br><span><strong>Language Skills:</strong></span><br><span><strong>Fluency in English</strong></span><br><span><strong>Market/Industry/Functional Knowledge:</strong></span><br><span>In-depth Procurement, MRP, Master data understanding with respect to ERPs E-Solutions</span><br>&nbsp;</p><br> </div>

Job Purpose The Group Legal Director is responsible for leading all legal, regulatory, governance, compliance, and corporate risk matters across the organisation's global energy, oil & gas, mining, infrastructure, and concession operations. The role serves as a strategic adviser to the CEO and Board on high-value commercial transactions, concession agreements, PSCs, M&A, disputes, and regulatory matters across international jurisdictions.<br>Key Responsibilities Corporate Legal Leadership Develop and implement the Group legal strategy. Advise the Board, CEO, and Executive Management on all legal and governance matters. Lead legal risk management across all business units and geographies. Concessions, Energy & Oil & Gas Agreements Lead negotiations of:Concession Agreements Production Sharing Contracts (PSC) Joint Operating Agreements (JOA) Joint Venture Agreements (JV) EPC Contracts Offtake Agreements Energy Infrastructure Development Agreements Ensure contractual and regulatory compliance across all jurisdictions. Corporate Governance Serve as legal adviser to the Board and Board Committees. Establish governance frameworks aligned with international best practices. Manage company secretarial and corporate governance activities. Commercial & Strategic Transactions Lead legal support for mergers, acquisitions, divestments, asset purchases, and strategic investments. Manage project development agreements and complex cross-border commercial transactions. Regulatory & Compliance Management Ensure compliance with local and international laws, sanctions regulations, anti-corruption legislation, competition laws, and industry regulations. Develop and oversee ethics and compliance programmes. Disputes & Arbitration Lead litigation, international arbitration, mediation, and dispute resolution activities. Manage external counsel and legal budgets. Protect company interests in high-value claims and contractual disputes. Government & Stakeholder Relations Manage relationships with ministries, regulators, concession authorities, state-owned entities, and international partners. Support negotiations involving governments and sovereign entities. Leadership & Talent Management Lead international legal teams across multiple jurisdictions. Establish succession planning and talent development initiatives.<br>Mandatory Requirements Bachelor's Degree in Law (LLB) and admission to practice law in a recognised jurisdiction. Master's Degree (LLM) preferred. Minimum 20 years of legal experience. Minimum 10 years in senior legal leadership roles. Proven experience within Oil & Gas, Energy, Mining, Infrastructure, or Concession businesses. Significant experience negotiating:PSCsConcession Agreements Joint Ventures EPC Contracts Project Development Agreements International Commercial Contracts Strong Middle East experience is mandatory. Experience managing legal matters across multiple international jurisdictions. Extensive exposure to Board-level advisory and executive decision-making.<br>Preferred Experience International Arbitration (ICC, LCIA, ICSID) Mergers & Acquisitions Cross-Border Investments Energy Projects Mining Projects Government Contracting Sovereign and State-Owned Entity Negotiations

We are looking for a visionary leader as Director of Customer Service Excellence with a passion for defining world-class customer experience in real estate. In this strategic role, you will lead post sales customer experience for a premier portfolio of master-planned communities, luxury residential developments, commercial assets and international holdings. This role will be bridging the gap between sales acquisitions and long-term owner retention while ensuring clients experience excellence at every touchpoint.<br>The leader we are seeking should possess:Min. 15 years of progressive customer service/ experience leadership in real estate industry in GCC/ Qatar preferably. Proven track record of operating within commercial Sales and Marketing divisions to drive customer retention and brand equity. Bachelor's degree in business administration, Engineering, Marketing, Real estate management or related field; MBA or master's degree is preferred. Advanced proficiency in real estate CRM platforms and customer analytics software. <br>Key Responsibilities:Customer Experience Strategy & Policy Governance:Formulation, execution, and continuously refining the multi-year Customer Experience roadmap to ensure alignment with corporate growth objectives. Defining and enforcing comprehensive SLAs and SOPs across all touchpoints (call centers, digital portals, and on-site handover hubs). Conducting regional and international market benchmarking to adopt best-in-class real estate service practices and luxury hospitality standards. Establishing clear policies regarding handover extension, design modifications, service charge inquiries, and title deed registration processes. <br>Property Handover & Post-Sales Operational Leadership:Directing all operational aspects of property handover, unit inspections, snagging/ de-snagging protocols, and key delivery across major residential and commercial developments. Implementing structured workflows with contractors, consultants, and project delivery teams to ensure defect resolution before property transfer. Managing post-occupancy care programs, home warranty claims, and service ticket workflows to ensure rapid resolution of post-handover issues. <br>Strategic Relationship Management & High Value Escalations:Developing tailored retention and VIP engagement programs for HNWIs, institutional investors and multi-unit portfolio buyers. Acting as the final point of internal escalation for sensitive customer disputes, structural quality claims, and potential legal or regulatory actions. Collaborating with other divisions/ departments to address recurring issues and improve future developments. <br>Data Analytics, Technology & KPI Governance:Developing and implementing continuous measurement frameworks covering CSAT, First Contact Resolution (FCR), and Average Handling Time. Leveraging advanced data analytics and predictive tools to identify operational bottlenecks, recurring structural defects, and customer churn drivers. Delivering monthly executive dashboards and strategic recommendations to the C-suite, correlating customer service performance with key business outcomes.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for leading and driving the Global Trade Services Sales function across Cash Management and Trade Services businesses within QNB Group's Global Transaction Banking (GTB) division. The role is accountable for the development and execution of sales strategies, business growth initiatives, and client engagement activities across the Group's international network of branches and subsidiaries.<br><br>The scope covers the full spectrum of Trade Finance solutions, including traditional trade products and Open Account Trade Finance, as well as Cash Management solutions encompassing payments, collections, liquidity management, and working capital solutions.<br><br>The successful candidate will be responsible for expanding market share, strengthening client relationships, identifying cross-border business opportunities, and delivering sustainable revenue growth across multiple geographies. The role requires close collaboration with regional and country teams to ensure the effective delivery of transaction banking solutions to multinational corporations, financial institutions, and large corporate clients.<br><br>Main Responsibilities<br><br> Shareholder & Financial:Develop and implement marketing and customer call plans with respect to all Cash Management and Trade Services products to achieve the agreed financial targets. Responsible for cash and trade deal origination and execution domestically and across the entire network. Responsible for network coordination to ensure seamless branch cooperation on the cash and trade fronts. Responsible for the financial performance of trade assets over the lifetime of the transaction. Responsible for revenue growth and product development feedback to ensure constantly enhancing the GTB positioning and profitability within peer groups. Implements KPI’s and best practices for Global Transaction Banking Sales. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External):Develop and maintain strong deal pipeline and trade target market to enhance the overall QNB client proposal in all QNB markets. Coordinate the origination efforts of developing and maintaining strong deal pipeline within the cash and trade target market and proactively harnessing key industry initiatives and economic trends as appropriate to enhance the overall QNB client proposal. Promote and support the coordination and cooperation efforts across the network for seamless cooperation, deal origination and execution efforts. Ensure disciplined sales efforts complete with sales processes and pipeline management, wallet sizing, account planning, heat maps etc to ensure and organized and effective global approach to cash and trade sales Define a strong coordinated effort to originate regional clients to capture cash management mandates Organize cash and trade customer forums and events. Actively participate and represent QNB on international cash and trade events and cash and trade customer forums. Establish personal relationships with cash and trade customers. Attend cash and trade customer calls, lead business discussions and outline the potential treasury and financing structures, RFPs etc to the customers. Discuss pricing proposition, transaction structure and distribution. Work close and cooperate with the Corporate Relationship Management team to ensure the best in class customer service. Assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Assume P/L and asset book ownership. Build and maintain strong and effective relationship with all other related departments and units in QNB to achieve the Group’s goals/ objectives. Recommend and work closely with the product team on product developments and implementation with respect to cash and trade products and services across QNB Group and harmonize the initiatives with the transaction banking business objectives of the Head Office (HO). Manage all financial and performance management reports to ensure effective monitoring of the business performance and meeting of all financial targets Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Work closely with Cash and Trade Products to drive the capability development (Global product/credit programs) relating to trade products and cash management solutions based on market and client readings Work with HO and Country Managers, to support the business objectives of the Cash and Trade business. Ensure that any internal disputes are resolved promptly and sufficiently. Is responsible that activities of the Department are well documented as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance. Performs any other tasks and projects as assigned by the direct manager pertaining to Corporate and Institutional Banking and QNB Group activities.<br><br>Continuous Improvement<br><br>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge:Raise general awareness of transaction banking, cash and trade products and services within the QNB Group. Help create internal presentations, customer-focused presentations, pitch books and enhance QNB’s ability todeliver a powerful and compelling cash and trade proposition to its current and targeted customers. Continuous improvement of credit knowledge, international and local markets and structuring skills;Continuous improvement of treasury management knowledge, international and local markets treasury advisory skills; Well-informed of the market competitive structure, industry practices and regulations in relation to cash and trade products Personally provides coaching and mentors employees under direct supervisions as well as those assigned by the Group's HR function to foster their professional development. Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities:Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to,Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other:Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br>Bachelor's degree in Finance, Banking, Economics, Accounting, Business Administration, Marketing, Information Technology, or a related discipline. An MBA or other relevant Master's degree is highly preferred. Minimum of 15 years of relevant banking experience, preferably gained within leading international financial institutions. Proven track record of at least 5 years in Cash Management Sales and 5 years in Trade Finance Sales, with demonstrated success in business development, client acquisition, and revenue generation. Extensive experience leading sales teams within a regional and/or global environment, including management of both direct and matrix reporting structures. Strong international exposure with coverage across a minimum of two geographical regions (Europe, South Africa and/or Asia), with Middle East experience being mandatory. Demonstrated expertise in Treasury Advisory and Cash Management Solutions, including direct engagement with corporate treasurers and multinational clients. Proven ability to structure and deliver both standard and complex cash management solutions tailored to client needs. Deep knowledge of Trade Finance and Structured Solutions, including Open Account Trade Finance, Structured Trade Finance, Commodity Finance, Inventory Finance, and other working capital solutions. Must possess hands-on experience in transaction structuring, credit assessment, credit proposal drafting, and end-to-end deal execution and implementation. Formal credit training or professional credit certification is mandatory, supported by strong credit analysis and risk assessment capabilities. Strong leadership and people management skills, with a proven ability to develop, motivate, and lead high-performing teams in a dynamic and multicultural environment.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

<p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region. We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily. Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multiple-time Great Place to Work award winner.</p><p>The Director, Special Projects &amp; Performance - Qatar is a senior leadership role embedded within the Qatar market, reporting directly to the Managing Director of Qatar. Acting as the right hand of the MD, this role is responsible for driving business performance, owning the market P&amp;L, managing a team, and leading strategic and special projects that are critical to Qatar's growth and profitability. This role is fully dedicated to the Qatar market, providing depth of focus, local ownership and hands-on execution across all aspects of the business.</p><p><strong>P&amp;L Ownership &amp; Management:</strong></p><ul><li>Own the Qatar P&amp;L end to end - from budgeting and forecasting to monthly variance analysis and corrective actions</li><li>Partner with regional team to develop the yearly budget and Best Estimate (BE) cycles</li><li>Proactively identify risks and opportunities to exceed financial targets, ensuring the market is on track</li><li>Serve as the primary point of accountability for Qatar's financial performance alongside the MD</li></ul><p><strong>Right Hand of the MD:</strong></p><ul><li>Act as a strategic partner to the MD on all key decisions -from commercial strategy to operational priorities</li><li>Represent the MD in internal forums, cross-functional meetings, and regional discussions when needed</li><li>Prepare the MD for key leadership moments - board reviews, regional check-ins, and stakeholder presentations, with data-driven insights and clear recommendations</li><li>Drive alignment across functional heads within Qatar, ensuring priorities are coordinated and execution is on track</li></ul><p><strong>Business Performance &amp; Analytical Deep Dives:</strong></p><ul><li>Dive into Qatar's performance metrics across all verticals (Food, Local Shops, tmarts), identifying key trends, anomalies, and areas for improvement</li><li>Create comprehensive and insightful reports for the MD and senior management, highlighting key drivers of change and actionable insights</li><li>Perform detailed analyses of Qatar's competitive landscape, customer behavior, and operational efficiency, identifying turnaround opportunities, growth levers, and profitability improvements</li><li>Develop and recommend strategies based on analysis to improve overall market performance and achieve business objectives.</li></ul><p><strong>Special projects:</strong></p><ul><li>Lead and execute all strategic and special projects within Qatar, from scoping to delivery</li><li>Launch new products and initiatives: Develop business use cases with innovative ideas and bring them to life, ensuring they align with strategic goals and add value to the Qatar market</li><li>Drive market turnaround initiatives by identifying key gaps and working alongside local teams on execution.</li></ul><p><strong>Driving AI efforts:</strong></p><ul><li>Leading AI and automation efforts within Qatar to identify new use cases to enhance productivity and operational efficiency</li><li>Work with regional talabat team to test, scale and launch new AI tools in Qatar to enhance productivity across functions</li></ul><p><strong>Team Management:</strong></p><ul><li>Build, lead, and develop a high-performing team within Qatar</li><li>Set clear goals, provide regular feedback, and create development plans for team members</li><li>Foster a culture of ownership, curiosity, and high performance within the team</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Thought Leadership ability to drive innovation and impact</li><li>Analytical Mindset strong problem-solving skills with a focus on data-driven decisions</li><li>Curiosity, eagerness to learn, explore, and drive creative solutions.</li><li>Stakeholder Management skilled in engaging and managing diverse stakeholder interests</li><li>Cross-Functional Collaboration effective in working with teams across different functions to achieve common goals</li><li>Experience with financial modelling and PnL analysis strongly preferred</li><li>Experience using SQL, BigQuery, Looker, Tableau strongly preferred</li><li>AI fluency</li></ul>

Job Summary<br><br>To ensure upkeep of operational soundness of a branch in conjunction with the strategic objectives of obtaining satisfactory audit ratings by complying to Bank SOPs & QCB regulations.<br><br>Provide the necessary Operational support to the team to ensure a high level of service delivery efficiency resulting in to enhanced Client experience.<br><br>Key Accountabilities<br><br>Branch Management<br><br> Ensure efficiency in branch operations that supports the Client experience objective<br><br> Ensure continued compliance with operating procedures, policies, process flows and service level agreements by carrying out random spot checks. Coordinate with branches, departments, and risk management with regard to referrals<br><br> Ensure the control function checklists are completed daily by jobholder and his/her subordinates Ensure completion of all financial and non-financial transactions/amendments passed during the day and approve/reject documents forwarded via documented scanner<br><br> Responsible for premises issues and control branch registers (Key, physical, dispute & dispatch registers)<br><br> Custodian of vault cash, managers cheques & rechecking of teller activities<br><br> Responsible for branch opening and closing and security alarms and ensuring that the branch literature displays and branding in the branch meet bank criteria<br><br> Receive customer complaints and liaise with appropriate departments and ensure resolution<br><br> Monitor incidents of Money Laundering while opening the new accounts and daily transactions Provide proper handling of branch communication with other departments to ensure smooth workflow and within TAT<br><br> Ensure the teams’ compliance to regulatory requirements by providing the necessary training and refresher sessions for branch staff<br><br> Assist and replace BM during leave & absence.<br><br>Supervision of Subordinates<br><br> Organize and supervise the activities and work of subordinates to ensure that all work within a specific area of the activity is carried out in an efficient manner which is consistent with operating procedures and policy.<br><br> Provide on-the-job training and constructive feedback to subordinates to support their overall development.<br><br>Other Accountabilities<br><br>Branch Value Proposition<br><br> Check, monitor branch literature displays/branding instrument, and request installation of new materials (if necessary), in order to ensure compliance against set CBQ branch guidelines.<br><br>Branch Management<br><br> Recommend manpower staffing for branch team under this position’s area of responsibility based on set CBQ branch target and mission statement, in order to ensure that branch manpower needs are sufficiently addressed.<br><br> Manage and supervise all operational activities occurring within branch premise (such as but not limited to opening and closing of branch premise, security alarm, and branch registers control), in order to ensure integrity of CBQ branch premise.<br><br> Manage and supervise all financial and non-financial transactions/ amendments passed during the day (including but not limited to fax instruction checking, custodian of vault cash and approving/rejecting documents forwarded via document scanner), in order to ensure compliance to CBQ branch operation standard and guideline.<br><br>Branch Performance Management<br><br> Motivate employees and ensure their performance is evaluated according to policies and procedures, in order to drive performance culture within CBQ branch team.<br><br>Branch Customer Service<br><br> Receive, allocate and inspect CBQ branch customer complaint and query management, in order to ensure speedy and effective resolution to complaints and or queries.<br><br> Implement branch initiatives to promote self-service channels by encouraging staff to educate customer use of alternative channels (ATMs, POS, Call Centre, SMS, IVR, Bank Direct etc), in order to drive profitability to optimization of services.<br><br>Branch Capability Building<br><br> Conducting recruitment for new employees when needed and arrange trainings and capability development programs for new joiners, in order to provide smooth on boarding program for the employees.<br><br> Coach, give feedback and review capability of branch staffs, in order to ensure that the team’s capabilities are able to drive business performance target.<br><br>Branch Reporting<br><br> Create periodic and or ad-hoc reports for branch manager, in order to provide visibility on the team’s achievement against established business target.<br><br>Change Management<br><br> Lead and direct the management of change through continuous improvement of departmental systems, processes and practices taking into account ‘international leading practice’, changes in international standards and changes in the business environment which demand proactive action plans.<br><br>Policies, Systems, Processes and Procedures<br><br> Develop and oversee the implementation of functional policies, procedures and controls in order to ensure that all activities are conducted in compliance with risk, audit, and regulatory requirements while delivering a quality, cost-effective service.<br><br>Quality, Health, Safety, and Environment<br><br> Ensure compliance to all relevant quality, health, safety and environmental management policies, procedures and controls across the department to guarantee employee safety, legislative compliance, delivery of high quality products/service and a responsible environmental attitude.<br><br>MIS and Reports<br><br> Ensure that all departmental reports are prepared timely and accurately and meet CBQ department requirements, policies and standards.<br><br>Education<br><br>Bachelor’s Degree, preferably in business administration, finance, economics or a related subject

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Responsibilities<br><br> * Identify and secure new distribution channels, strategic partnerships, and business alliances to expand market coverage.<br> * Develop and execute business development strategies aligned with the company's commercial objectives, portfolio expansion plans, and principal requirements.<br> * Analyze market trends, competitor activities, customer needs, and emerging technologies to identify growth opportunities and enhance market positioning.<br> * Build and maintain strong relationships with international principals and suppliers to support portfolio development, product registration, business planning, and commercial growth.<br> * Build, develop and maintain strong relationships with key opinion leaders (KOLs), healthcare professionals, clinic owners, procurement teams, distributors, and strategic partners.<br> * Drive sales growth across the pharmaceutical and aesthetic product portfolio by achieving revenue, profitability, and market share targets.<br> * Identify opportunities to improve customer experience, business processes, and commercial effectiveness through continuous improvement initiatives.<br> * Identify, evaluate, and pursue new business opportunities within the pharmaceutical and medical aesthetics sectors, including hospitals, clinics, aesthetic centers, dermatology practices, plastic surgery clinics, pharmacies, and healthcare institutions.<br> * Lead product launch strategies and commercialization plans in collaboration with Marketing, Medical Affairs, Regulatory Affairs, and Supply Chain teams.<br> * Prepare and deliver compelling business presentations, product demonstrations, and commercial proposals to healthcare professionals and decision-makers.<br> * Prepare monthly business development reports covering sales performance, customer acquisition, pipeline status, market intelligence, and revenue forecasts.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Collaborate with internal stakeholders to ensure timely product availability, regulatory compliance, pricing alignment, and successful customer onboarding.<br> * Develop and maintain a comprehensive understanding of the pharmaceutical and aesthetics portfolio, including product positioning, clinical evidence, market dynamics, and competitive advantages.<br> * Gather and communicate customer feedback, competitor intelligence, and market insights to senior management to support strategic decision-making and portfolio expansion.<br> * Maintain accurate and up-to-date customer records, sales activities, and opportunity tracking within the CRM system.<br> * Manage the sales pipeline, customer opportunities, forecasting, and business development activities to ensure consistent achievement of KPIs.<br> * Organize and support product launches, scientific meetings, workshops, conferences, and educational programs to increase product awareness and customer engagement.<br> * Participate in tender submissions, commercial negotiations, pricing discussions, and contract management where applicable.<br><br>Qualifications<br><br>Biomedical Engineering or a closely related field.<br>Skills<br><br> * Adaptability to a fast-paced and dynamic work environment.<br> * Creative mindset and ability to think outside the box.<br> * Demonstrated leadership and team management abilities.<br> * Excellent communication and presentation abilities.<br> * Proficiency in standard office software (e.g., Microsoft Office suite).<br> * Strong project management and organizational skills.<br> * Strong strategic thinking and analytical skills.<br><br>Experience<br><br> * Qatar, GCC<br> * Prior experience in managing sales teams in the medical services sector with primary focus on generating revenue and successful leads (medical equipment, hospital project related)<br> * Minimum 7 years relevant experience<br><br>Education<br><br> * Relevant College or University qualification to min Bachelor's level<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">* Identify and secure new distribution channels, strategic partnerships, and business alliances to expand market coverage.<br> * Develop and execute business development strategies aligned with the company's commercial objectives, portfolio expansion plans, and principal requirements.<br> * Analyze market trends, competitor activities, customer needs, and emerging technologies to identify growth opportunities and enhance market positioning.<br> * Build and maintain strong relationships with international principals and suppliers to support portfolio development, product registration, business planning, and commercial growth.<br> * Build, develop and maintain strong relationships with key opinion leaders (KOLs), healthcare professionals, clinic owners, procurement teams, distributors, and strategic partners.<br> * Drive sales growth across the pharmaceutical and aesthetic product portfolio by achieving revenue, profitability, and market share targets.<br> * Identify opportunities to improve customer experience, business processes, and commercial effectiveness through continuous improvement initiatives.<br> * Identify, evaluate, and pursue new business opportunities within the pharmaceutical and medical aesthetics sectors, including hospitals, clinics, aesthetic centers, dermatology practices, plastic surgery clinics, pharmacies, and healthcare institutions.<br> * Lead product launch strategies and commercialization plans in collaboration with Marketing, Medical Affairs, Regulatory Affairs, and Supply Chain teams.<br> * Prepare and deliver compelling business presentations, product demonstrations, and commercial proposals to healthcare professionals and decision-makers.<br> * Prepare monthly business development reports covering sales performance, customer acquisition, pipeline status, market intelligence, and revenue forecasts.<br> * Perform other department duties related to his/her position as directed by the Head of the Department.<br> * Collaborate with internal stakeholders to ensure timely product availability, regulatory compliance, pricing alignment, and successful customer onboarding.<br> * Develop and maintain a comprehensive understanding of the pharmaceutical and aesthetics portfolio, including product positioning, clinical evidence, market dynamics, and competitive advantages.<br> * Gather and communicate customer feedback, competitor intelligence, and market insights to senior management to support strategic decision-making and portfolio expansion.<br> * Maintain accurate and up-to-date customer records, sales activities, and opportunity tracking within the CRM system.<br> * Manage the sales pipeline, customer opportunities, forecasting, and business development activities to ensure consistent achievement of KPIs.<br> * Organize and support product launches, scientific meetings, workshops, conferences, and educational programs to increase product awareness and customer engagement.<br> * Participate in tender submissions, commercial negotiations, pricing discussions, and contract management where applicable.<br> </div>

???? Welcome to Your Next Adventure! The Vertical Marketing Manager – Groceries is the growth engine behind Snoonu's grocery business. This role owns the full marketing strategy for two key pillars: the Groceries vertical (supermarkets, hypermarkets, and specialty grocery outlets) and Snoomart, Snoonu's own Q-commerce grocery service delivering essentials in minutes. You will shape go-to-market plans, drive customer acquisition and retention, and work cross-functionally to scale both verticals to market leadership.???? What You’ll Get Your Hands OnVertical Ownership & Strategy Own the end-to-end marketing strategy for the Groceries vertical and Snoomart (Snoonu's Q-commerce) Align vertical marketing plans with company OKRs, commercial targets, and the overarching Snoonu brand Translate business priorities for groceries into high-impact campaigns that drive awareness, first orders, and repeat purchase Monitor vertical P&L health and marketing efficiency, continuously optimising spend across channels Go-To-Market Execution Design and execute GTM plans for new grocery outlet partnerships and Snoomart category/product launches Lead always-on and seasonal campaigns across digital, in-app, CRM, and offline touchpoints tailored to grocery shopper behaviour Develop promotional frameworks (flash deals, bundles, loyalty mechanics) that balance growth with margin Build and maintain a content and communication calendar spanning both Groceries and Snoomart Snoomart Growth & Q-Commerce Define the Snoomart brand positioning, messaging, and value proposition to customers and partners Drive Snoomart's customer acquisition funnel, including paid media, referral, and retention programmes Partner with the Product and Operations teams to improve the Snoomart in-app experience, category merchandising, and delivery promise communication Identify and action opportunities to expand Snoomart's assortment, coverage, and speed-of-delivery narrative in marketing Data, Performance & Reporting Own vertical KPIs: GMV contribution, new user acquisition, order frequency, basket size, retention rate Leverage customer insights, basket analysis, and market intelligence to inform campaign planning and creative direction Deliver regular performance reports to senior leadership with clear recommendations and a test-and-learn roadmap Manage the marketing team's day-to-day delivery, ensuring excellence in execution and on-time delivery✨ Bonus Points If You Have Bachelor's degree in Marketing, Business Administration, or a related field (Master's degree preferred) Minimum 4–6 years of marketing experience, with at least 2 years focused on grocery retail, FMCG, or Q-commerce / on-demand delivery Strong expertise in GTM strategy, growth marketing, and performance marketing channels (paid social, search, CRM/email, push notifications) Excellent analytical and data-driven decision-making skills, with the ability to connect customer insights and basket data to campaign strategy Strong stakeholder management and communication skills across Commercial, Product, and Operations Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re OnTo radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers???? Be Customer Obsessed: “Focus on the customer and all else will follow.”???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”???? ???? It's All About People: “Be a team player; together we are stronger.”????Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”Perks & Worklife Magic At Snoonu???? Global Vibes – Collaborate with a worldwide crew.???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>As Senior Manager - Business Finance, you'll be the backbone of Commercial Finance and the finance co-pilot to the Chief Commercial Officer. You'll connect vertical P&Ls into one commercial narrative, arbitrate growth-versus-margin trade-offs, and build the commercial finance capability that sits in every room where the business gets decided.<br><br>You won't just be the co-pilot yourself - you'll build and develop the Commercial Business Finance team, ensuring every vertical GM has a trusted finance business partner helping shape better decisions.<br><br>???? What You’ll Get Your Hands On<br><br>Serve as the finance co-pilot to the Chief Commercial Officer on pricing, partnerships, and the commercial calls that shape business performance Own the consolidated commercial P&L across all verticals and translate vertical performance into one platform narrative for the CCO, CFO, and executive leadership Build, lead, and develop the Commercial Business Finance team, placing a trusted finance partner next to every vertical GMDefine the commercial finance operating model: business review cadences, scorecards, ROI frameworks, investment governance, and a single source of truth for commercial performance Own the financial architecture behind the company's largest commercial levers: commission structures, take-rate strategy, promotion and incentive budgets, strategic partnerships, and marketing co-investment Lead growth-versus-profitability decisions with clear options and recommendations, challenging commercial assumptions when the evidence points to a better path Translate commercial strategy into targets, budgets, and plans, and steer performance forward with Finance, Strategy, Product, Marketing, and Operations by surfacing risks and opportunities before they land in the actuals<br><br>????‍♂️ The Magic You Bring<br><br>Proven experience partnering with C-level commercial leaders, with a track record of becoming the trusted finance advisor to a Chief Commercial Officer, General Manager, or equivalent executive Experience building and leading Commercial Finance or Business Finance teams and developing finance professionals into business partners commercial leaders want in the room Deep understanding of marketplace economics: revenue models, take rates, contribution margin, promotions, incentives, customer acquisition, retention, and lifetime value Strong executive communication skills, distilling complex topics into compelling one-page narratives that hold the room at leadership level Opinionated but constructive: brings a point of view backed by data while building alignment and strong cross-functional relationships Builder's mindset, creating scalable processes and raising organizational capability in fast-paced, high-growth environments<br><br>✨ Bonus Points If You Have<br><br>8+ years in FP&A, Commercial Finance, or Business Finance, preferably within food delivery, q-commerce, marketplaces, e-commerce, or other technology-enabled consumer businesses Strong grasp of restaurant economics, pricing, promo mechanics, and customer incentives - knowing where value is created and where margin leaks Hands-on experience with enterprise planning platforms (IBM Planning Analytics/TM1 or similar) and BI tools such as Power BI or Tableau; SQL is an advantage<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>To help bring our vision to life, we are seeking a skilled <strong>Learning &amp; Quality Assistant Manager</strong> who is passionate about developing people, fostering a culture of continuous improvement, and driving service excellence. You will support the hotel in delivering impactful learning initiatives, maintaining brand and quality standards, and ensuring exceptional guest experiences from day one.</span></p><br><p>Welcome to <strong>voco Doha Central</strong>, a pre-opening hotel where contemporary style, genuine hospitality, and thoughtful comfort come together in the heart of the city. Ideally located in vibrant central Doha, the hotel offers effortless access to the city's business districts, cultural landmarks, and shopping destinations, including Souq Waqif, the Museum of Islamic Art, the Corniche, and the Doha Metro. Hamad International Airport is just a short drive away, making every journey seamless.</p><br><p>Our 147 thoughtfully designed rooms and suites blend modern comfort with the distinctive charm of voco. Whether travelling for business or leisure, guests can enjoy contemporary interiors, premium amenities, and welcoming spaces designed to help them relax, recharge, and feel at home throughout their stay.&nbsp;</p><br><p>After a productive day or a city adventure, unwind in the indoor swimming pool, rejuvenate in the fully equipped fitness centre, or indulge in a relaxing spa experience featuring treatment rooms, Moroccan baths, a steam room, and a sauna. Every moment is thoughtfully designed to enhance your wellbeing.&nbsp;</p><br><p>Dining at voco Doha Central celebrates flavour and connection. Start your day with an international breakfast buffet at Choices, enjoy a handcrafted coffee or light refreshments in the stylish Lobby Lounge, or savour the convenience of in-room dining from the comfort of your room. Every experience is delivered with the warm and welcoming service that defines the voco brand.&nbsp;</p><br><p>From productive meetings to elegant celebrations, voco Doha Central offers versatile event spaces, modern facilities, and a dedicated events team to ensure every occasion is seamless and memorable. Whether visiting for business, leisure, or a special celebration, voco Doha Central delivers a stay that is welcoming, comfortable, and unmistakably voco.</p><br><p><strong>A little taste of your day-to-day</strong></p><br><p>Every day is different,&nbsp;but you’ll mostly be:</p><br><ul><li>Leading in the execution of the hotel's learning and development strategy.&nbsp;</li><li>Coordinating onboarding, departmental training, and mandatory compliance programs.&nbsp;</li><li>Supporting colleagues and leaders in identifying development opportunities and career growth plans.&nbsp;</li><li>Monitoring training completion and maintaining accurate learning records.&nbsp;</li><li>Conducting quality audits and supporting brand standards compliance.&nbsp;</li><li>Tracking guest feedback, quality metrics, and improvement initiatives.&nbsp;</li><li>Assisting departments in implementing service excellence programs and continuous improvement plans.&nbsp;</li><li>Supporting the preparation for brand audits, quality assessments, and guest satisfaction reviews.&nbsp;</li><li>Promoting a culture of engagement, learning, and continuous improvement across the hotel.</li><li>Bachelor's Degree in Hospitality Management, Human Resources, Business Administration, or a related field.&nbsp;</li><li>Minimum 3 years of relevant experience in Learning &amp; Development, Training, Quality, or Human Resources, preferably within the hospitality industry.</li><li>Strong communication, facilitation, and presentation skills.&nbsp;</li><li>Knowledge of hotel operations, guest experience standards, and quality management practices.&nbsp;</li><li>Experience with learning management systems and training administration is an advantage.&nbsp;</li><li>Excellent organizational skills and attention to detail.&nbsp;</li><li>Ability to influence and collaborate effectively with colleagues at all levels.</li></ul><p><strong>What we need from you</strong></p><br><ul><li>Bachelor's Degree in Hospitality Management, Human Resources, Business Administration, or a related field.&nbsp;</li><li>Minimum 3 years of relevant experience in Learning &amp; Development, Training, Quality, or Human Resources, preferably within the hospitality industry.</li><li>Strong communication, facilitation, and presentation skills.&nbsp;</li><li>Knowledge of hotel operations, guest experience standards, and quality management practices.&nbsp;</li><li>Experience with learning management systems and training administration is an advantage.&nbsp;</li><li>Excellent organizational skills and attention to detail.&nbsp;</li><li>Ability to influence and collaborate effectively with colleagues at all levels.</li></ul><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.</p><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><p>1) Conduct a thorough review of the learning needs analysis for the hotel prior to budgeting, and assist in shaping the Hotel Training Plan.<br>2) Collaborate with the People and Culture Manager to implement and facilitate the Hotel Training Plan and budget, ensuring alignment with the hotel's strategic goals.<br>3) Monitor and follow up on all training activities, both on-the-job and off-the-job, ensuring timely submission of reports.<br>4) Ensure mandatory Academy trainings for the properties are assigned, conducted, and completed.<br>5) Maintain 100% compliance with the employee on boarding program, including colleagues, orientation, and FLS, in accordance with hotel training standards and brand promises.<br>6) Coordinate and deliver training programs from internal and external providers.<br>7) Champion the use of online and e-learning tools, ensuring adherence to approval processes and tracking of registrations and completions.<br>8) Develop and execute quality introductory and ongoing departmental training plans; provide coaching, guidance, and support to leaders at all levels.<br>9) Manage the Accor HERO Learning Portal, ensuring colleague completion of required training.<br>10) Evaluate the effectiveness of cross-training initiatives and explore opportunities for multi-property training.<br>11) Measure and assess feedback on learning experiences and their impact on sustainable change.<br>12) Ensure all employees are proficient in using HERO.<br>13) Create and present monthly or quarterly reports using HERO.<br>14) Forge relationships with industry associations and external training providers.<br>15) Ensure compliance with local statutory learning and development requirements (NITA).<br>16) Deliver various training and development programs, including Onboarding, Brand Immersion, Service Culture, ACCOR Global Leadership Programs, Train the Trainer, Heartist, and Diversity, Equity &amp; Inclusion.<br>17) Support and develop departmental trainers as needed.<br>18) Design and implement effective processes and tools for learning evaluation and reporting.<br>19) Maintain an ongoing Training Calendar to maximize learning resources and opportunities.<br>20) Serve as a Brand Ambassador, offering engaging service and support to colleagues daily.<br>21)Conduct annual Learning Needs Analysis with departments to inform budgeting and develop the L&amp;D strategy for the following year.<br>22) Create monthly, quarterly, and yearly training plans to ensure consistent and structured delivery.&nbsp;<br>23) Ensure effective engagement with educational institutions for internship programs. Partner with departments to identify and address internship needs.<br>24) Utilize multiple digital communication channels proactively and creatively to enhance employee communication. Contribute to the monthly newsletter by spotlighting colleagues and highlighting achievements.<br>25) Prepare presentation decks for town halls and employee notice boards.</p><br><br>Qualifications<br><br><ul><li>Bachelor’s degree in Human Resources, Education, Business Administration, Project Management or related field (Master’s preferred).</li><li>Proven experience in Learning &amp; Development, preferably in a global or multi-hub environment.</li><li>Experience in managing a geographically dispersed team is an asset.</li><li>Strong knowledge of soft skills training methodologies and adult learning principles.</li><li>Experience in managing training content and platforms / systems.</li><li>Excellent stakeholder management and communication skills.</li><li>Ability to design and implement talent development programs.</li><li>Strong organizational and project management skills.</li><li>High fluency or advanced level of English is a must&nbsp;</li><li>Openness to cooperating with dispersed teams and working across time zones.</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p><strong>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</strong>&nbsp;&nbsp;&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Description</b><br>The<b>Infra Transformation Associate Director</b>is responsible for defining and leading operations architecture to ensure alignment with business requirements, performance objectives, and enterprise technology strategy. This role drives infrastructure transformation initiatives across cloud and on-premise environments, with accountability for architecture, planning, migration, security, and implementation. The ideal candidate brings deep expertise in cloud infrastructure, infrastructure strategy, and operational planning, with the ability to translate complex business needs into scalable, secure, and high-performing infrastructure solutions.<br>&nbsp;</p><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li>Define and oversee operations architecture aligned to business requirements and performance goals</li><li>Lead infrastructure strategy, planning, and transformation initiatives across enterprise environments</li><li>Drive cloud infrastructure assessment, planning, and architecture design activities</li><li>Oversee migration planning and cloud migration programs to support business and technology transformation</li><li>Ensure infrastructure solutions are scalable, secure, resilient, and operationally efficient</li><li>Guide infrastructure build and transformation efforts across compute, storage, networking, and platform layers</li><li>Promote the use of Infrastructure as Code (IaC) and automation to improve consistency and delivery efficiency</li><li>Support enterprise network operations and overall infrastructure modernization efforts</li><li>Partner with cross-functional stakeholders to align infrastructure capabilities with strategic priorities</li><li>Ensure adherence to security, governance, and operational standards across infrastructure environments</li></ul><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.&nbsp;<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div>