Laundry workers Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p>Lead and manage the site-based Health, Safety and Welfare teams across both work packages. Oversee the establishment, implementation and continual improvement of the project Health, Safety and Security Management system and plan in accordance with ISO 45001:2018, local legislation, applicable regulations and Authority requirements. Review and approve the Contractors Health, Safety and Security Management plans, procedures, risk assessments and method statements for compatibility with the project requirements. Oversee Health, Safety and Welfare procedures and documentation, including RAMS, inspection reports, accident reports, safety observations, notices, non-conformances and corrective-action records. Liaise with the Senior Site Representative to verify implementation through spot checks, inspections and audits. Conduct weekly site safety inspections with the Contractor s representative and ensure comprehensive daily inspections are undertaken across project sites and activities. Monitor construction activities, occupational health and safety performance, welfare conditions and compliance with approved plans, procedures and permit-to-work requirements. Raise safety observations and notices where required and advise the Senior Site Representative where Non-Conformance Reports or Stop Work Notices are appropriate. Monitor and track safety observations, notices, inspection actions and corrective measures through to satisfactory closure. Undertake trend analysis of safety observations, recurring incidents, near misses and non-compliances, and propose appropriate corrective and preventive actions. Lead or assist with accident and incident notification, investigation, reporting, lessons learned and close-out of remedial actions. Attend regular Health, Safety and Welfare meetings and coordinate, compile and submit monthly reports, statistics and KPI information. Liaise with the client, Project Manager and Contractor representatives to maintain safe working conditions and operations on site. Identify Health, Safety and Welfare training needs, arrange required training and mentor nominated Fire Wardens and First Aiders. Oversee worker-welfare compliance, including accommodation and medical-facility inspections and audits, and promote safe, healthy and appropriate working and living conditions. Promote a positive safety culture and the continual improvement of the Occupational Health and Safety Management System across the programme.</p><p>What Required Skills You'll Bring: Bachelor s degree in Engineering, Science or an equivalent relevant discipline. Minimum 20 years of professional experience managing health, safety and welfare on major international and local construction sites. At least 10 years of experience on major international or regional roads, infrastructure and drainage projects. Substantial experience working for an engineering consultant or Engineer s Representative, leading health, safety and welfare management on construction-supervision assignments. NEBOSH Diploma Level 6. Professional Occupational Health and Safety qualification by examination, such as NEBOSH IGC/NGC, IOSH Managing Safely and Working Safely, or OSHA 30 Hours. ISO 45001:2018 Lead Auditor qualification. Demonstrable experience implementing and continually improving Occupational Health and Safety Management Systems. Experience leading site safety teams, reviewing RAMS, conducting inspections and audits, investigating incidents and managing corrective actions. Experience overseeing worker welfare, health and wellness requirements and working conditions on major construction projects. Working knowledge of applicable Qatar Construction Specifications, local legislation, codes of practice and Authority health, safety and welfare requirements. Experience managing safety on roads, utilities, deep excavations, microtunnelling, lifting operations, pumping stations, temporary works and concurrent construction work fronts is strongly preferred. Ability to communicate effectively with personnel of different nationalities and organisational backgrounds. Fluent written and spoken English, with strong technical reporting, investigation, presentation and stakeholder-communication skills. Full computer literacy and the ability to use relevant HSE, reporting, document-control and project-information systems.</p><p>What Desired Skills You'll Bring: Strong leadership and the ability to manage multidisciplinary Health, Safety and Welfare teams across concurrent work fronts. Comprehensive understanding of consultant-side construction supervision and the responsibilities of the Engineer s Representative. Ability to interpret legislation, standards, specifications, HSSM plans, RAMS, permit-to-work requirements and incident information. Strong auditing, inspection, incident-investigation, root-cause-analysis and corrective-action management capability. Ability to identify high-risk activities and unsafe conditions early and recommend proportionate, practical and contract-compliant controls. Effective coordination with project leadership, resident engineers, discipline teams, contractors, workers and relevant authorities. Strong understanding of worker welfare, accommodation, medical-facility, health and wellness requirements. Clear, firm and professional communication, including escalation of serious or recurring non-compliances. Strong reporting, trend analysis, record-keeping and follow-up discipline. Commitment to a positive safety culture, workforce wellbeing, continual improvement and prevention of harm. Ability to work effectively in a multicultural and multi-organisational project environment.</p><p><strong>Desired Candidate Profile</strong></p>Bachelor s degree in Engineering, Science or an equivalent relevant discipline. Minimum 20 years of professional experience managing health, safety and welfare on major international and local construction sites. At least 10 years of experience on major international or regional roads, infrastructure and drainage projects. Substantial experience working for an engineering consultant or Engineer s Representative, leading health, safety and welfare management on construction-supervision assignments. NEBOSH Diploma Level 6. Professional Occupational Health and Safety qualification by examination, such as NEBOSH IGC/NGC, IOSH Managing Safely and Working Safely, or OSHA 30 Hours. ISO 45001:2018 Lead Auditor qualification. Demonstrable experience implementing and continually improving Occupational Health and Safety Management Systems. Experience leading site safety teams, reviewing RAMS, conducting inspections and audits, investigating incidents and managing corrective actions. Experience overseeing worker welfare, health and wellness requirements and working conditions on major construction projects. Working knowledge of applicable Qatar Construction Specifications, local legislation, codes of practice and Authority health, safety and welfare requirements. Experience managing safety on roads, utilities, deep excavations, microtunnelling, lifting operations, pumping stations, temporary works and concurrent construction work fronts is strongly preferred. Ability to communicate effectively with personnel of different nationalities and organisational backgrounds. Fluent written and spoken English, with strong technical reporting, investigation, presentation and stakeholder-communication skills. Full computer literacy and the ability to use relevant HSE, reporting, document-control and project-information systems.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>Leading Food and Beverage Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Ensures and maintains the productivity level of employees.<br>• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.<br>• Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.<br>• Ensures compliance with all applicable laws and regulations.<br>• Ensures compliance with food handling and sanitation standards.<br>• Ensures staff understands local, state and Federal liquor laws.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Establishes guidelines so employees understand expectations and parameters.<br>• Monitors alcohol beverage service in compliance with local laws.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.<br>• Handles guest problems and complaints.<br>• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.<br>• Ensures corrective action is taken to continuously improve service results.<br>• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br>• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.<br>• Ensures employees are treated fairly and equitably. Strives to improve employee retention.<br>• Ensures employees receive on-going training to understand guest expectations.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Strives to improve service performance.<br>• Ensures recognition is taking place across areas of responsibility.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Assistant Restaurant Manager.<br>• Oversees the financial aspects of the department including purchasing and payment of invoices.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>As a member of the property Human Resources support staff, he/she works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, and training and development. Additionally, he/she focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 3 years experience in the human resources, management operations, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in the human resources, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Recruitment and Hiring Process<br>• Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<br>• Establishes and maintains contact with external recruitment sources.<br>• Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<br>• Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<br>• Oversees/monitors candidate identification and selection process.<br>• Provides subject matter expertise to property managers regarding selection procedures.<br>• Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pool.<br>• Performs quality control on candidate identification/selection.<br>Administering and Educating Employee Benefits<br>• Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<br>• Prepares, audits and distributes unemployment claim activity reports to property management.<br>• Attends unemployment hearings and ensures property is properly represented.<br>• Ensures that department has the available resources on hand to administer employee.<br>Managing Employee Development<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Uses all available on the job training tools for employees; supervise on-going training initiatives and conducts training, when appropriate.<br>• Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<br>• Ensures attendance by all new hires and participation of the leadership team in training programs<br>• Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<br>Maintaining Employee Relations<br>• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<br>• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<br>• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner<br>• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.<br>• Partners with Loss Prevention to conduct employee accident investigations, as necessary.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>Managing Legal and Compliance Practices<br>• Ensures employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<br>• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<br>• Ensures medical records are maintained in a separate, secure and confidential medical file.<br>• Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<br>• Communicates property rules and regulations via the employee handbook.<br>• Ensures all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<br>• Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<br>• Represents Human Resources at the property Safety Committee; helps to identify ways to create awareness of the importance of safety in the workplace and decrease accident frequency and severity.<br>• Manages Workers Compensation claims to ensure appropriate employee care and manage costs.<br>• Oversees the selection/non-selection and offers processes to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection and applicants receive status notifications).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Maintenance Supervisor works under the general guidance and supervision of the Maintenance Engineer. This position is responsible to oversees and coordinates to workers in maintaining and repairing electrical, plumbing, ventilation and other outlet requirements to ensure continuity of operations are performed in a safely manner. This role also ensures to maintain adequate inventories of tools, supplies and parts to accurately repair all equipment.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Manage break downs and maintenance to meet the internal customer requirement ensuring.</p><br> <p>Adherence to the defined safety and Quality standards.</p><br> <p>Coordinate the execution of planned preventive maintenance task to ensure equipment's perform as required.</p><br> <p>Review of the equipment deficiencies and take corrective action.</p><br> <p>Execute the planning and execution of the planned maintenance of all outlets equipment to ensure zero downtime of operation.</p><br> <p>Conduct duties in accordance with Standard Operating Procedures as specified in the manufacturer's recommendations and/or Quality System.</p><br> <p>Inspect regularly machinery with respect to safety issues inclusive but not restricted to ground and trip hazards, non-functioning lights, broken pieces along with exposed wiring.</p><br> <p>Implement defined and laid down Safety systems and safe practices of work continually upgrading safety awareness and practices within the team.</p><br> <p>Identify, plan and implement requisite training to ensure continued development of all team members ensuring that an adequately maintained skills inventory is in place.</p><br> <p>Ensure to keep cleanliness at shop and storage areas as well as well-stocked, organized following Company</p><br> <p>color coded program.</p><br> <p>Ensure to maintain adequate inventories of tools, supplies and parts to accurately repair all equipment.</p><br> <p>Ensure compliance to organization’s safety and security standards, procedures and policies.</p><br> <p>Execute the planning and execution of the planned maintenance of all outlets equipment to ensure zero</p><br> <p>downtime of operation.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Understanding of maintenance procedures, techniques, and best practices across various systems and equipment, including mechanical, electrical, HVAC, plumbing, and building maintenance.</p><br> <p>Ability to diagnose issues, troubleshoot problems, and develop effective solutions to resolve maintenance issues promptly and efficiently.</p><br> <p>Capacity to lead and supervise maintenance teams, delegate tasks, and provide guidance and support to ensure work is completed safely, accurately, and on time.</p><br> <p> Strong communication skills to effectively convey instructions, provide feedback, and liaise with staff, management, contractors, and other stakeholders.</p><br> <p>Experience and proficiency in training maintenance staff on equipment operation, safety procedures, and maintenance best practices.</p><br> <p>Knowledge of preventive maintenance practices and experience in developing and implementing maintenance schedules to minimize downtime and prolong equipment lifespan.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Leadership<br>Resilience<br>Quality<br>Agility<br>Building Maintenance L2<br>Routine Maintenance L2<br>Inspection And Maintenance Procedures L2<br>Preventive Maintenance Procedures L2<br>Service Reports and Logs Maintenance L2<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Mechanical Engineering or Facilities Management Degree<br>Professional Qualification in MMUP Engineer Registration (UPDA) or Facility Management<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.&nbsp;<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:&nbsp;<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.&nbsp;<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.&nbsp;<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.&nbsp;<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:&nbsp;<br>- Exclusive training and leadership development programs&nbsp;<br>- Recognition and rewards for exceptional service&nbsp;<br>- Preferential Members Rates at Marriott Hotels Globally&nbsp;<br>- Dining &amp; Wellness discounts for your family and you&nbsp;<br>- Medical Insurance Coverage&nbsp;<br>- An HR team dedicated to your success and wellbeing&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:&nbsp;<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.&nbsp;<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:&nbsp;<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.&nbsp;<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.&nbsp;<br>Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.&nbsp;<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:&nbsp;<br>- Exclusive training and leadership development programs&nbsp;<br>- Recognition and rewards for exceptional service&nbsp;<br>- Preferential Members Rates at Marriott Hotels Globally&nbsp;<br>- Dining &amp; Wellness discounts for your family and you&nbsp;<br>- Medical Insurance Coverage&nbsp;<br>- An HR team dedicated to your success and wellbeing&nbsp;<br>OUR EXPECTATIONS FROM THE ROLE:&nbsp;<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

Job description:<br><br><p><strong>Our business landscape</strong></p><p>We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br></p><ul> <li><strong>Value-Focused Portfolio:</strong>&nbsp; <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech.</li> <li><strong>Strengthen the Core:</strong> <br>Optimally using deployed capital and <br>maintain an appropriate cost structure.</li> <li><strong>Evolve the Core:</strong> <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers.</li> <li><strong>People:</strong> <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.</li> <li><strong>Excellence in Customer Experience:</strong> <br>Creating superior customer experiences.<br><br></li> </ul><p>From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you.</p><p><strong>&nbsp;</strong></p><p><strong>Job overview </strong></p><p>This role is responsible to Carry out different assignments of the Financial &amp; Operational Audit for Ooredoo Qatar operations and ensuring the work is carried out with professional care and in accordance with the appropriate standards. These different activities involve conducting performance, operational, financial, and compliance audits.</p><p>&nbsp;</p><p>In addition, the role provides input to the preparation of annual internal Audit Plan and contributes significantly in the follow-up audit with managements.</p><p><strong>&nbsp;</strong></p><p><strong>Your impact on our goals</strong></p><p><strong>Audit</strong></p><ul> <li>Assist in the identification and evaluation of Ooredoo’s audit risk areas through a risk-based audit methodology and provides input to the development of a risk-based annual audit plan of Financial &amp; Operational Audit;</li> <li>Gather the management requirements for the audit plan through the different meetings with the management, consultation with Regulatory and Compliance requirements, and external audit;</li> <li>Perform financial and operational audits and review the work performed to ensure the adequacy of audit scope, the adequacy of testing performed, and the accuracy of conclusions reached;</li> <li>Ensure that audit procedures are strictly adhered to, including identifying and defining issues, developing criteria, reviewing and analysing evidence, and documenting technical processes and procedures;</li> <li>Conduct interviews, review documents, develop and administer preliminary audit surveys, compose summary memos, and prepare working papers;</li> <li>Prepare/develop the audit programs with appropriate testing mechanisms, execute the audit program, recognize control weaknesses, assess the materiality of these weaknesses, and relate them back to the scope and objectives of the audit;</li> <li>Identify, develop, and document audit issues and recommendations for improvement;</li> <li>Communicate the results, findings and recommendations of audit projects via written reports and face-to-face presentations on a timely basis to the management and GCAE;</li> <li>Follow up the implementation of audit recommendations in a timely manner;</li> <li>Interact with staff, section heads, department directors and managers and when necessary with executive management in order to obtain and/or communicate relevant information to achieve the objective/s of the Financial &amp; Operational Audit;</li> <li>Maintain all organisational and professional ethical standards and ensure internal audit activities are carried out in compliance with International Standards for the Professional Practice of Internal Auditing (Standards), IIA Code of Ethics;</li> <li>Work independently under general direction with extensive latitude for initiative and independent judgment;</li> <li>Support the Assistant Director Financial &amp; Operational Audit in coordinating with the external auditors and facilitate their fieldwork in the Company.</li> </ul><p><strong>Consulting</strong></p><ul> <li>Assist in the consulting engagements related to financial and operational aspects of Ooredoo if asked to do so by superiors.</li> <li>Communicate the results of consulting projects via written reports and oral presentations on a timely basis to the management and GCAE.</li> <li>Assist in the review of company policies and procedures for submission to the GCAE before being raised for Chief Executive Officer and Board of Directors approval.</li> </ul><p><strong>Special Assignments and Fraud Investigations</strong></p><ul> <li>Conduct any fraud investigations or any special audit assignments as instructed by superiors;</li> <li>Communicate the results, finding and recommendations of special assignment/investigation via written reports and oral presentations on a timely basis to the management and GCAE.</li> </ul><p><strong>Staff</strong></p><ul> <li>Supervise and/or review the work of Financial &amp; Operational Auditor, and provide them guidance in conducting audits and other audit related issues during an assignment;</li> <li>Contribute to the motivation of the internal audit staff by providing day to day assistance, and by training and coaching, where necessary.</li> <li>e. Development &amp; Improvement Program</li> <li>Develop and maintain productive team-oriented management and staff relationships through individual contacts and group meetings;</li> <li>Pursue professional development opportunities, including external and internal training and professional association memberships, and shares information gained with co-workers;</li> <li>Proactively take responsibility for self improvement by staying well-informed of developments, knowledge and innovations in relevant field of expertise.</li> </ul><p><strong>Others</strong></p><ul> <li>Represent internal audit at Ooredoo project team meetings and management meetings if asked to do so by superiors.</li> <li>Other duties as directed by superiors.</li> </ul><p><strong>Team dynamics </strong></p><p><strong>Internal</strong><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><ul> <li>Cross Functional</li> </ul><p><strong>External</strong></p><ul> <li>Business Partners</li> </ul><p><strong>Your profile</strong></p><p><strong>Experience&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></p><ul> <li>2-5 years' experience in a similar role.</li> <li>Knowledge of International Accounting &amp; Reporting Standards</li> <li>Prior experience showcasing: effective communication and interpersonal skills, including report writing and presentation skills for presenting findings and recommendations for improvement.</li> <li>Analytical and evaluation skills</li> <li>Knowledge of best practices on audit</li> <li>Process Improvement skills</li> </ul><p><strong>Qualifications</strong></p><ul> <li>Bachelor’s degree in finance or accounting or business administration</li> <li>Preferred Certifications / Other Qualifications</li> <li>Certification in at least one area (e.g. CIA, CA, CPA, etc.) is preferable</li> <li>Fluent verbal and written communication in English</li> </ul><p><strong>Must-have skills </strong></p><p><strong>Technical</strong></p><ul> <li>Risk Management - Intermediate</li> <li>Audit &amp; Compliance - Advanced</li> <li>Planning + (P&amp;L Fit) - Basic</li> <li>Process Management - Basic&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</li> </ul><p><strong>Behavioural</strong></p><ul> <li>Networking &amp; Influencing Collaboratively - Intermediate</li> <li>Delivering Results &amp; Fostering Ownership – Intermediate</li> <li>Building Customer Value - Intermediate</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Maintaining Guest Services and Front Desk Goals<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Strives to improve service performance.<br>• Provides immediate assistance to guests as requested.<br>• Ensures employees understand customer service expectations and parameters.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>Implementing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Manages payroll administration.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Participates in employee progressive discipline procedures.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises on-going training initiatives and conducts training when appropriate.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains high visibility in public areas during peak times.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>The Ritz-Carlton Ladies and Gentlemen, dünya çapında 100'den fazla ödüllü tesiste öylesine olağanüstü deneyimler yaratır ki, misafirlerimiz konaklamadan yıllar sonra bile bu deneyimleri hatırlar. Misafirlerimizin yaşamları boyu unutmayacağı anılara sahip olmasını sağlayan dünyanın en iyi konaklama profesyonelleri olarak yaratıcı, düşünceli ve şefkatli olma gücü verildiğinde herkesin başarılı olacağına inanıyoruz.<br><br>Her gün, tüm dünya için nadir ve özel lüks hizmet standardını belirliyor ve misafirlerimize kusursuz ilgi ve konfor sunmaktan gurur duyuyoruz.<br><br>Rolünüz, The Ritz-Carlton'ın"Altın Standartlarının" her gün nezaketle ve düşünceli bir şekilde uygulanmasını sağlamak olacaktır. Altın Standartlar, The Ritz-Carlton'ın temelini teşkil eder ve her gün bir önceki günden daha iyi olmamız için bize rehberlik eder. The Ritz Carlton'ın lüks konaklamada küresel bir marka lideri olarak ün kazanmasını sağlayan unsur, bu temel ve kültürümüzün başarıyı artırdığına olan inancımızdır. Ekibimizin bir parçası olarak, Çalışan Vaadimiz, İnancımız ve Hizmet Değerlerimiz gibi Altın Standartlarımızı öğrenecek ve bunlara örnek oluşturacaksınız. Karşılığında biz de size yaptığınız işle ve birlikte çalıştığınız kişilerle gurur duyma şansı sunacağımıza söz veriyoruz.<br><br>The Ritz-Carlton'a katılarak, Marriott International çatısı altındaki bir markalar portföyünün parçası olursunuz. İşinizi en iyi şekilde yapabileceğiniz yeri <strong>tercih edin</strong> , amacınızı gerçekleştirmeye <strong>başlayın</strong> , mükemmel bir küresel ekibin üyesi <strong>olun</strong> ve hayallerinize ulaşmayı <strong>başarın</strong> .

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>W ponad 100 nagradzanych obiektach na całym świecie personel The Ritz-Carlton zapewnia doświadczenia tak wyjątkowe, że pozostają w pamięci gości jeszcze długo po pobycie. Ponieważ przyciągamy do siebie najlepszych na świecie specjalistów z branży hotelarskiej, którzy dbają o to, by wspomnienia z pobytu pozostały na zawsze w pamięci, wierzymy, że wszyscy osiągają sukces, gdy tylko mają możliwość wykazania się kreatywnością, pomysłowością i empatią.<br><br>Każdego dnia wyznaczamy najwyższe standardy doskonałości w zakresie świadczenia naszym gościom wyjątkowych i specjalnych usług luksusowych na całym świecie.<br><br>Twoja rola będzie polegać na dopilnowaniu, aby „Złote standardy” The Ritz-Carlton były utrzymywane życzliwie i z troską każdego dnia. Są one fundamentem The Ritz-Carlton, dzięki któremu każdego dnia możemy stawać się lepsi. To właśnie dzięki temu fundamentowi i przekonaniu, że nasza kultura jest źródłem sukcesu, The Ritz Carlton ma reputację globalnego lidera marki w dziedzinie luksusowego hotelarstwa. Pracując w naszym zespole, będziesz poznawać i egzekwować nasze Złote standardy, takie jak Przyrzeczenie pracownicze, Credo i Wartości obsługi. Z kolei naszą obietnicą wobec Ciebie jest stworzenie możliwości do czerpania dumy ze swojej pracy oraz z tego, z kim pracujesz.<br><br>Stając się częścią zespołu The Ritz-Carlton, dołączasz do portfolio marek Marriott International. <strong>Bądź</strong> tam, gdzie możesz pracować najlepiej, jak potrafisz, <strong>rozpocznij</strong> realizację zamierzeń, <strong>poczuj przynależność</strong> do niesamowitej globalnej społeczności i <strong>stań się</strong> najlepszą wersją siebie.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>Бренд The Ritz-Carlton – это более 100 расположенных по всему миру отелей, получивших всеобщее признание. Мы обслуживаем гостей наших отелей на таком высоком уровне, что они остаются под впечатлением еще долгое время после отъезда. У нас работают лучшие в мире специалисты гостиничной отрасли, которые делают все, чтобы гости получали максимум удовольствия от пребывания у нас. Мы считаем, что в нашем бизнесе успех сопутствует тому, кто может проявлять свои творческие способности, вдумчиво работать и быть отзывчивым.<br><br>Каждый день мы задаем стандарты качества уникальных услуг для всего мира и по праву гордимся тем, что можем обеспечить для наших гостей услуги и удобства высочайшего уровня.<br><br>Вы должны будете проявлять все свое внимание, чтобы обеспечивать повседневное соблюдение «Золотых стандартов» The Ritz-Carlton. Золотые стандарты – это основа деятельности The Ritz-Carlton и то, что помогает нам становиться лучше с каждым днем. Эти стандарты укрепляют нашу веру в то, что культура бренда лежит в основе успеха, который помог The Ritz-Carlton стать мировым лидером среди сетей элитных отелей. Став членом нашего коллектива, вы освоите и будете демонстрировать на самом высоком уровне такие «Золотые стандарты», как «Обязательства сотрудников», «Кредо» и «Ценности обслуживания». А мы обязуемся дать вам возможность гордиться работой, которую вы будете выполнять, и людьми, с которыми вы будете работать.<br><br>Выбрав работу в The Ritz-Carlton, вы станете частью коллектива одного из брендов Marriott International. <strong>Делайте</strong> то, что у вас получается лучше всего, <strong>начните</strong> движение к своей цели, <strong>присоединитесь</strong> к удивительной глобальной команде и <strong>измените</strong> свою жизнь к лучшему.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>In mehr als 100 preisgekrönten Häusern weltweit schaffen die Mitarbeiterinnen und Mitarbeiter des The Ritz-Carlton so außergewöhnliche Erlebnisse, dass diese Gästen noch lange nach dem Aufenthalt in Erinnerung bleiben. Wir sprechen die international besten Hotellerie-Profis an, die Erinnerungen für ein Leben kreieren, und sind davon überzeugt, dass jeder erfolgreich sein kann, wenn er die Möglichkeit hat, kreativ, durchdacht und mitfühlend zu handeln.<br><br>Jeden Tag setzen wir international Standards für besonders luxuriösen Service, wie man ihn heute selten findet. Und wir sind stolz darauf, unseren Gästen herausragende Fürsorge und Komfort zu bieten.<br><br>Ihre Rolle besteht darin, dafür Sorge zu tragen, dass die "Goldstandards" von The Ritz-Carlton jeden Tag anmutig und durchdacht erfüllt werden. Die Goldstandards dienen als Grundlage des The Ritz-Carlton und motivieren uns, jeden Tag noch besser als am Vortag zu werden. Mit diesem Ansatz und der festen Überzeugung, dass unsere Kultur der Erfolgsmotor ist, hat The Ritz-Carlton sich international den Ruf als Markenführer im Bereich Luxury Hospitality verdient. Als Teil unseres Teams lernen Sie die Goldstandards kennen, etwa unser Versprechen gegenüber Mitarbeiterinnen und Mitarbeitern, unser Credo und unsere Servicewerte. Und Ihnen versprechen wir, dass Sie bei uns die Gelegenheit bekommen, stolz auf Ihre Arbeit und Ihre Kolleginnen und Kollegen zu sein.<br><br>Bei The Ritz-Carlton werden Sie Teil des <strong>Markenportfolios von Marriott International</strong> . Hier können Sie <strong>Ihr Bestes geben, Ihre Bestimmung finden</strong> , einem fantastischen globalen <strong>Team angehören</strong> und <strong>das Beste aus sich herausholen</strong> .

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125074<br><br><strong>Job Category</strong> Rooms &amp; Guest Services Operations<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Leading Guest Services Teams <br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Celebrates successes and publicly recognizes the contributions of team members.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br></li></ul><strong>Maintaining Guest Services and Front Desk Goals<br><br></strong><ul><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li><li> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li><li> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.</li><li> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</li><li> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br><br></li></ul><strong>Ensuring Exceptional Customer Service <br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li><li> Serves as a leader in displaying outstanding hospitality skills.</li><li> Sets a positive example for guest relations.</li><li> Responds to and handles guest problems and complaints.</li><li> Empowers employees to provide excellent customer service.</li><li> Observes service behaviors of employees and provides feedback to individuals.</li><li> Strives to improve service performance.</li><li> Provides immediate assistance to guests as requested.</li><li> Ensures employees understand customer service expectations and parameters.</li><li> Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br><br></li></ul><strong>Implementing Projects and Policies<br><br></strong><ul><li> Implements the customer recognition/service program, communicating and ensuring the process.</li><li> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li><li> Manages payroll administration.<br><br></li></ul><strong>Conducting Human Resource Activities<br><br></strong><ul><li> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Participates in employee progressive discipline procedures.</li><li> Uses all available on the job training tools for employees.</li><li> Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Supervises on-going training initiatives and conducts training when appropriate.</li><li> Participates in the employee performance appraisal process, providing feedback as needed.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li><li> Maintains high visibility in public areas during peak times.</li><li> Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li><li> Performs Front Desk duties in high demand times.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>في أكثر من 100 فندق حائز على جوائز في جميع أنحاء العالم، يخلق فندق ريتز كارلتون للسيدات والرجال تجارب استثنائية للغاية لدرجة أنه بعد فترة طويلة من إقامة الضيف معنا، تبقى التجربة معه. من خلال جذب أفضل محترفي الضيافة في العالم الذين يرسمون ذكريات تدوم مدى الحياة، نعتقد أن الجميع ينجحون عندما يتم تمكينهم من أن يكونوا مبدعين ومفكرين ومتعاطفين.<br><br>كل يوم، نضع معايير الخدمة الفاخرة النادرة والخاصة في جميع أنحاء العالم ونفخر بأنفسنا لتقديم التميز في رعاية وراحة ضيوفنا.<br><br>سيكون دورك هو ضمان تقديم "المعايير الذهبية" لفندق الريتز كارلتون بلطف وعناية كل يوم. المعايير الذهبية هي أساس فندق الريتز كارلتون وهي ما يرشدنا كل يوم لنكون أفضل من اليوم التالي. هذا هو الأساس وإيماننا بأن ثقافتنا هي الدافع وراء النجاح الذي من خلاله اكتسب فندق الريتز كارلتون سمعة باعتباره علامة تجارية عالمية رائدة في مجال الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتجسد المعايير الذهبية، مثل وعد الموظف والعقيدة وقيم الخدمة الخاصة بنا. ووعدنا لك هو أننا نقدم الفرصة لتكون فخورًا بالعمل الذي تقوم به ومع من تعمل معه.<br><br>عند الانضمام إلى فندق الريتز كارلتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية.<strong> كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك،<strong> وانتمي</strong> إلى فريق عالمي مذهل، <strong>لتصبح</strong> أفضل نسخة منك.

<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26124859<br><br><strong>Job Category</strong> Food and Beverage &amp; Culinary<br><br><strong>Location</strong> Doha West Bay, Doha 14435, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Determines training needed to accomplish goals, then implements plan.<br><br><strong>CANDIDATE PROFILE <br><br></strong><strong>Education And Experience<br><br></strong><ul><li> High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Day-to-Day Operations<br><br></strong><ul><li> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</li><li> Maintains service and sanitation standards in restaurant, bar/lounge and room service areas.</li><li> Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br><br></li></ul><strong>Leading Food and Beverage Team<br><br></strong><ul><li> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li> Encourages and builds mutual trust, respect, and cooperation among team members.</li><li> Serves as a role model to demonstrate appropriate behaviors.</li><li> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li> Develops specific goals and plans to prioritize, organize, and accomplish your work.</li><li> Ensures and maintains the productivity level of employees.</li><li> Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.</li><li> Ensures compliance with all food &amp; beverage policies, standards and procedures by training, supervising, follow-up and hands on management.</li><li> Ensures compliance with all applicable laws and regulations.</li><li> Ensures compliance with food handling and sanitation standards.</li><li> Ensures staff understands local, state and Federal liquor laws.</li><li> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li><li> Establishes guidelines so employees understand expectations and parameters.</li><li> Monitors alcohol beverage service in compliance with local laws.<br><br></li></ul><strong>Ensuring Exceptional Customer Service<br><br></strong><ul><li> Provides services that are above and beyond for customer satisfaction and retention.</li><li> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li> Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.</li><li> Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.</li><li> Empowers employees to provide excellent customer service.</li><li> Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.</li><li> Handles guest problems and complaints.</li><li> Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.</li><li> Ensures corrective action is taken to continuously improve service results.</li><li> Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li><li> Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment &amp; invitation to return).<br><br></li></ul><strong>Managing and Conducting Human Resource Activities<br><br></strong><ul><li> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li> Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.</li><li> Ensures employees are treated fairly and equitably. Strives to improve employee retention.</li><li> Ensures employees receive on-going training to understand guest expectations.</li><li> Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.</li><li> Strives to improve service performance.</li><li> Ensures recognition is taking place across areas of responsibility.<br><br></li></ul><strong>Additional Responsibilities<br><br></strong><ul><li> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li> Analyzes information and evaluating results to choose the best solution and solve problems.</li><li> Assists servers and hosts on the floor during meal periods and high demand times.</li><li> Recognizes good quality products and presentations.</li><li> Supervises daily shift operations in absence of Assistant Restaurant Manager.</li><li> Oversees the financial aspects of the department including purchasing and payment of invoices.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.