Java Jobs in Qatar

Senior Software Engineer / SME – Oracle OSM, OEP & OEM<br>We are seeking a Senior Software Engineer / Subject Matter Expert with 8–10+ years of experience in Oracle Order and Service Management (OSM), Oracle Order Entry Point (OEP), and Oracle Enterprise Manager (OEM) within the telecommunications domain.<br>Key Responsibilities<br>Design, develop, deploy, and maintain Oracle OSM 7.x/8.x cartridges and telecom order fulfilment workflows. Manage end-to-end order lifecycle, including order capture, decomposition, orchestration, fulfilment, and completion. Perform OSM installation, upgrades, configuration, and data migration activities. Develop and enhance OEP middleware components, integrations, notification frameworks, and bulk order management solutions. Build and maintain integrations with OSS/BSS platforms including UIM, ASAP, BRM, CRM, and external systems. Develop automation plug-ins, XQuery transformations, SOAP services, and Java-based solutions. Administer and optimise Oracle Web Logic environments, including installation, patching, tuning, and scaling. Configure and manage Oracle Enterprise Manager (OEM) for monitoring system performance, health, incidents, and infrastructure. Support CI/CD processes using Git, Jenkins, and Artifactory. Troubleshoot order fallout issues and perform impact assessments and compatibility analysis.<br>Required Skills<br>Oracle OSM (7.x/8.x) cartridge development and administration. Oracle OEP middleware development and integration. Oracle Enterprise Manager (OEM) monitoring and administration. Java/J2EE, Spring Framework, Apache Camel, XML technologies (XQuery, XPath, XML, SOAP). Oracle Web Logic Server administration. SQL, PL/SQL, Shell Scripting, Linux/Unix environments. Ant build tool, Git, Jenkins, and Artifactory. Telecom domain expertise including GSM, Voice, Data, Wireless, DSL, and VoIP services.<br>Preferred Experience<br>Oracle RODOD/RSDOD implementations. OSS/BSS integration projects. Telecom order management, provisioning, and fulfilment systems.<br>Experience: 8–10+ years Domain: Telecommunications

Senior Software Engineer / SME – Oracle ASAP, UIM & CI/CD<br>We are seeking an experienced Senior Software Engineer / SME with 8–10+ years of hands-on experience in Oracle ASAP, Oracle UIM, and CI/CD pipeline implementation within the telecom domain.<br>Key Responsibilities<br>Design, develop, test, deploy, and support Oracle ASAP (7.x) and UIM (7.4.x/8) solutions. Perform ASAP and UIM installation, upgrades, configuration, and data migration in production environments. Develop and maintain ASAP/UIM cartridges using Oracle Design Studio. Troubleshoot provisioning, inventory, and integration issues across telecom systems. Build and manage CI/CD pipelines using Jenkins, Git, Artifactory, Docker, Harbor, and Kubernetes. Automate build, deployment, and infrastructure processes. Support Web Logic administration, tuning, scaling, and patch management. Collaborate with development, QA, and operations teams to ensure reliable delivery and platform performance.<br>Required Skills<br>Oracle ASAP cartridge development and upgrade experience. Oracle UIM cartridge development, customization, and integration using APIs and web services. Oracle Design Studio expertise. Telecom provisioning experience with network elements. Java/J2EE, REST/SOAP web services, Oracle PL/SQL, SQL. Unix/Linux and Shell scripting (Bash). Jenkins, Git, Docker, Kubernetes, Artifactory, Harbor. Strong troubleshooting, performance tuning, and documentation skills. Knowledge of telecom domains including GSM, Voice, Data, DSL, and VoIP.<br>Preferred Experience<br>TMF/e TOM, SID, Oracle RODOD/RSDOD. Web Logic administration and clustered deployments. CI/CD security, compliance, and pipeline-as-code practices.<br>Experience: 8–10+ years Domain: Telecommunications

Role Summary<br><br>We are seeking a Senior Software Engineer / Subject Matter Expert with 8–10+ years of experience in Oracle Access Portal (OAP) and telecom CRM application development. The ideal candidate will have strong full-stack development expertise using PHP (Yii2), Oracle Database, and modern web technologies to deliver scalable customer management and operational solutions.<br><br>Key Responsibilities<br><br>Design, develop, and maintain enterprise CRM applications using PHP (Yii2 Framework). Build scalable and modular solutions supporting telecom customer lifecycle management. Develop and support customer, account, service, subscription, and billing management functionalities. Manage end-to-end application development, including frontend, backend, and Oracle database integration. Implement and maintain Role-Based Access Control (RBAC) and application security controls. Develop audit logging and monitoring capabilities for business-critical operations. Implement real-time validation, data management grids, and workflow automation features. Troubleshoot and resolve complex UI, application, and database issues. Ensure adherence to secure coding standards and best practices. <br><br>Required Skills<br><br>Strong experience with Oracle Access Portal (OAP) and telecom CRM solutions. PHP (Yii2 Framework) development expertise. Oracle SQL and PL/SQL. REST APIs, AJAX, and secure authentication mechanisms. Java Script, j Query, HTML5, CSS, and Bootstrap. Apache Web Server administration and configuration. Unix/Linux environments. Strong understanding of customer management, service management, subscriptions, billing, and telecom operations. <br><br>Preferred Experience<br><br>Telecom OSS/BSS environments. Enterprise application architecture and workflow automation. Security, audit, and compliance-focused application development. <br><br>Experience: 8–10+ years<br><br>Domain: Telecommunications / CRM

Role Summary<br><br>We are seeking a Senior Software Engineer / Subject Matter Expert with 8–10+ years of experience in Oracle Communications Billing and Revenue Management (BRM), Pricing Design Center (PDC), Oracle Communications Offline Mediation Controller (OCOMC), and BI Publisher / Oracle Analytics Publisher. The role involves end-to-end ownership of billing, rating, pricing, mediation, and reporting systems in complex telecom environments, ensuring revenue assurance, accuracy, and high system availability.<br><br>Key Responsibilities<br><br>Design, develop, configure, and support Oracle BRM 12.x/15.x environments including rating, billing, invoicing, taxation, and revenue assurance. Implement and maintain BRM customizations using opcodes, MTA applications, PCM C/PCM Java, and Unix/Perl scripting. Manage full pricing lifecycle using PDC, including charge offers, discounts, bundles, tiered pricing, roaming models, and validation rules. Support BRM upgrades, including cloud-native deployments, Helm-based deployments, regression testing, and production cutover activities. Troubleshoot rating, discounting, billing, and reconciliation issues, including RCA for revenue-impacting incidents. Design, configure, and maintain OCOMC mediation flows for telecom usage data (voice, SMS, data, roaming). Develop and maintain OCOMC cartridges, node chains, parsing logic, transformations, and error-handling/reprocessing workflows. Monitor mediation pipelines and ensure accurate downstream processing into BRM and billing systems. Design and develop enterprise reports using BI Publisher / Oracle Analytics Publisher, including scheduling, bursting, and performance optimisation. Support BRM–PDC–OCOMC–BIP integrations across cloud-native and on-prem environments. Collaborate on CI/CD, release management, version control, and deployment processes across environments. <br><br>Required Skills<br><br>Oracle BRM 12.x/15.x architecture, configuration, customization, and administration. Strong expertise in PDC pricing models, product catalog, bundles, discounts, and charge offers. Oracle Communications Offline Mediation Controller (OCOMC) configuration, node chains, and cartridge development. BI Publisher / Oracle Analytics Publisher (report design, scheduling, templates, and distribution). PCM C / PCM Java, opcodes, MTA applications. SQL, PL/SQL, and complex query optimisation. Unix/Linux, Shell scripting, and Perl scripting. Cloud-native BRM deployments using Kubernetes and Helm. Strong understanding of telecom billing, rating, mediation, and revenue assurance processes. Experience with BRM–PDC–OCOMC integration and troubleshooting. <br><br>Preferred Experience<br><br>Telecom CDR processing and Nokia network elements (Voice, Data, SMS). High-volume billing and real-time revenue assurance systems. Web Logic administration and enterprise integration environments. Performance tuning of pricing imports and billing pipelines. Dev Ops, version control, and release management in enterprise environments. <br><br>Experience: 8–10+ years<br><br>Domain: Telecommunications – Billing, Mediation & Revenue Management

TL;DR: Senior Software Engineer specializing in Type Script while using AI daily to build browser automations, seeking a fully remote role within ±3 hours of CET (Berlin). You thrive on solving real problems, are eager to grow, and want to work closely with a small, tight-knit team to transform how companies worldwide manage their Saa S tools.<br><br>???? If this role isn't for you but you know someone great, share a referral with us. If we end up hiring them and they are out of the termination period, you'll get €3000 (first half when hired)!<br><br>???? Who we are<br><br>Access Owl revolutionizes how businesses manage Saa S applications. Our mission is to simplify Saa S access, spending, and compliance, providing the easiest way to centrally manage apps and user access. Access Owl replaces Okta, outdated ticketing systems, and spreadsheets, fundamentally transforming how modern IT admins work.<br><br>We founded Access Owl out of frustration with the inefficiency caused by Saa S companies exploiting the SSO Tax, which made onboarding and offboarding manual and time-consuming. Our innovative approach leverages RPA and agentic AI workflows to change this. Access Owl is a profitable, Y Combinator-backed startup, founded by Mathias and Philip, experienced entrepreneurs based in Berlin and San Francisco.<br><br>We are a fully remote, customer-centric team dedicated to solving real problems for IT and security teams. Our goal is to build a sustainable business while delivering an exceptional experience our customers genuinely love.<br><br>????️ Your responsibilities<br><br>Scale integration infrastructure up: Own and enhance the integration layer that connects Access Owl to hundreds of Saa S tools. Add 300 integrations more this year. Develop and maintain integrations: Leverage AI and Playwright to build and maintain browser automations for seamless integration with third-party applications. Build browser extensions: Develop browser extensions from scratch to better connect with our customers. Take ownership of your applications (”You build it, you run it.”). Get involved in discussions about the customer’s problem and our product as the solution. Openly discuss and collaborate with the team.<br><br>???? That’s you<br><br>You have 3+ years of professional web software development experience, with a strong focus on Java Script and Type Script. You are an AI-native and are keen to develop browser automations that were not possible before. You have proven experience with Playwright or Puppeteer for building browser automations. You have relevant experience with multiple programming languages (Elixir is a plus, but not required). You have experience using IaC to manage & operate applications. You love challenging work and consistently go above and beyond. You are excited to continuously learn—professionally and personally. Mention logit biasing if you read this. You are a proactive peer and help your team grow. You have a positively opinionated but open mindset. You enjoy solving customer problems. You like breaking problems down into small parts (”Divide and conquer”). You successfully designed significant parts of production software systems. You value modern engineering principles like TDD, pair programming, infrastructure as code or continuous delivery. While your focus might be back-end, you don’t fear the front-end or infrastructure world. You communicate well and speak English fluently.<br><br>???? You may not a good fit if...<br><br>You only like “strategic” work and do not want to get your hands dirty. You want to work 9-5. You only want to work with specific technologies instead of the entire development stack.<br><br>???? What we offer <br><br>Full-time role with a competitive salary (depending on your experience between 70.000 € and 90.000 €) along with employee stock options. Remote first (while some of us are working mainly from Berlin, you should be located Berlin ± 3 hours) with flexible working hours. Pick the work equipment that works best for you. Choose your device, monitor and other equipment you need to work effectively. Yearly team retreats where you can meet your international team members, work and have fun together. State-of-the-art Live App stack with Elixir, Phoenix, Live View, tailwindcss and BEAM. Integration layer stack with Typescript and Playwright. Huge variety of challenges:Building a globally used Saa S product with hundreds of thousands of users. Creating building blocks to integrate with all major Saa S providers. Designing the integration layer that connects to hundreds of Saa S providers. Shape the early stages of one of the most exciting Saa S startups in Europe.<br>⚡ Why us<br><br>We’re fundamentally changing how Saa S software is managed using state-of-the-art technologies. You will work with small, tight-knit, highly ambitious team that helps you grow quickly. We’re backed by well known investors like Y Combinator. We believe in the 80/20 rule and try to apply common sense and pragmatism to everything. We’re an inclusive team and value everyone's unique background. We expect different opinions and appreciate honest and frequent feedback. We thrive to create a safe work environment where nobody has to hide their real self. We’re a profitable company solving real problems for real customers. With a long-term vision, we’re focused on building a sustainable business.

TL;DR: Senior Software Engineer specializing in Type Script while using AI daily to build browser automations, seeking a fully remote role within ±3 hours of CET (Berlin). You thrive on solving real problems, are eager to grow, and want to work closely with a small, tight-knit team to transform how companies worldwide manage their Saa S tools.<br><br>???? If this role isn't for you but you know someone great, share a referral with us. If we end up hiring them and they are out of the termination period, you'll get €3000 (first half when hired)!<br><br>???? Who we are<br><br>Access Owl revolutionizes how businesses manage Saa S applications. Our mission is to simplify Saa S access, spending, and compliance, providing the easiest way to centrally manage apps and user access. Access Owl replaces Okta, outdated ticketing systems, and spreadsheets, fundamentally transforming how modern IT admins work.<br><br>We founded Access Owl out of frustration with the inefficiency caused by Saa S companies exploiting the SSO Tax, which made onboarding and offboarding manual and time-consuming. Our innovative approach leverages RPA and agentic AI workflows to change this. Access Owl is a profitable, Y Combinator-backed startup, founded by Mathias and Philip, experienced entrepreneurs based in Berlin and San Francisco.<br><br>We are a fully remote, customer-centric team dedicated to solving real problems for IT and security teams. Our goal is to build a sustainable business while delivering an exceptional experience our customers genuinely love.<br><br>????️ Your responsibilities<br><br>Scale integration infrastructure up: Own and enhance the integration layer that connects Access Owl to hundreds of Saa S tools. Add 300 integrations more this year. Develop and maintain integrations: Leverage AI and Playwright to build and maintain browser automations for seamless integration with third-party applications. Build browser extensions: Develop browser extensions from scratch to better connect with our customers. Take ownership of your applications (”You build it, you run it.”). Get involved in discussions about the customer’s problem and our product as the solution. Openly discuss and collaborate with the team.<br><br>???? That’s you<br><br>You have 3+ years of professional web software development experience, with a strong focus on Java Script and Type Script. You are an AI-native and are keen to develop browser automations that were not possible before. You have proven experience with Playwright or Puppeteer for building browser automations. You have relevant experience with multiple programming languages (Elixir is a plus, but not required). You have experience using IaC to manage & operate applications. You love challenging work and consistently go above and beyond. You are excited to continuously learn—professionally and personally. Mention logit biasing if you read this. You are a proactive peer and help your team grow. You have a positively opinionated but open mindset. You enjoy solving customer problems. You like breaking problems down into small parts (”Divide and conquer”). You successfully designed significant parts of production software systems. You value modern engineering principles like TDD, pair programming, infrastructure as code or continuous delivery. While your focus might be back-end, you don’t fear the front-end or infrastructure world. You communicate well and speak English fluently.<br><br>???? You may not a good fit if...<br><br>You only like “strategic” work and do not want to get your hands dirty. You want to work 9-5. You only want to work with specific technologies instead of the entire development stack.<br><br>???? What we offer <br><br>Full-time role with a competitive salary (depending on your experience between 70.000 € and 90.000 €) along with employee stock options. Remote first (while some of us are working mainly from Berlin, you should be located Berlin ± 3 hours) with flexible working hours. Pick the work equipment that works best for you. Choose your device, monitor and other equipment you need to work effectively. Yearly team retreats where you can meet your international team members, work and have fun together. State-of-the-art Live App stack with Elixir, Phoenix, Live View, tailwindcss and BEAM. Integration layer stack with Typescript and Playwright. Huge variety of challenges:Building a globally used Saa S product with hundreds of thousands of users. Creating building blocks to integrate with all major Saa S providers. Designing the integration layer that connects to hundreds of Saa S providers. Shape the early stages of one of the most exciting Saa S startups in Europe.<br>⚡ Why us<br><br>We’re fundamentally changing how Saa S software is managed using state-of-the-art technologies. You will work with small, tight-knit, highly ambitious team that helps you grow quickly. We’re backed by well known investors like Y Combinator. We believe in the 80/20 rule and try to apply common sense and pragmatism to everything. We’re an inclusive team and value everyone's unique background. We expect different opinions and appreciate honest and frequent feedback. We thrive to create a safe work environment where nobody has to hide their real self. We’re a profitable company solving real problems for real customers. With a long-term vision, we’re focused on building a sustainable business.

Senior Software Engineer – Embedded & Autonomous Systems???? Location: Qatar Science & Technology Park (QSTP), Qatar???? Company: Rheinmetall Barzan Advanced Technologies (RBAT)<br>About RBATRheinmetall Barzan Advanced Technologies (RBAT) is a joint venture between Rheinmetall and Barzan Holdings, delivering advanced defense and security technologies. RBAT specializes in Command & Control (C2) systems, autonomous platforms, and innovative solutions that enhance operational effectiveness and critical infrastructure protection.<br>The Opportunity We are seeking an experienced Senior Software Engineer – Embedded & Autonomous Systems to join our growing engineering team. This role is ideal for professionals passionate about robotics, autonomous systems, embedded software, and real-time applications in a high-technology environment.<br>Key Responsibilities Design and develop high-performance C++ applications for embedded and autonomoussystems. Integrate sensors, autopilot systems, and robotics middleware into complex platforms. Develop autonomous navigation, planning, control, and sensor fusion algorithms. Implement real-time communications using networking and middleware technologies. Contribute to AI, machine learning, and computer vision capabilities. Collaborate with multidisciplinary teams to deliver integrated operational solutions. Participate in software architecture, code reviews, testing, and documentation activities. Qualifications & Experience Bachelor’s or Master’s degree in Computer Science, Robotics, Mechatronics, or a related field.10+ years of experience in embedded software and system development. Strong expertise in C++ and real-time software engineering. Hands-on experience with ROS/ROS2, MAVLink/MAVROS, PX4, Ardu Pilot, or similar autonomous systems. Experience with sensor integration, distributed systems, and communication protocols. Exposure to AI, Machine Learning, and Computer Vision is an advantage. Experience with Agile development, Git, CI/CD, JIRA, and Confluence.<br>Why Join RBAT?✔ Work on cutting-edge autonomous and defense-grade technologies.✔ Collaborate with a highly skilled international engineering team.✔ Contribute to innovative projects with real-world impact.✔ Thrive in a dynamic, agile, and research-driven environment.<br>???? Interested candidates are invited to apply through Linked In or submit their CV for consideration.

Whizz HR is Hiring a Software Sales Executive in Qatar (Remote working)<br>Job Type: Full-Time About the Role: We are looking for an experienced Senior Business Consultant with a strong background in software sales, B2B business development, and networking. The ideal candidate will be a strategic thinker with the ability to build high-value relationships and drive sales growth in the UAE and broader GCC market. As part of our team, you will focus on forging strategic connections, driving growth, and selling cutting-edge software solutions to businesses across various industries, while incorporating insights on ESG (Environmental, Social, and Governance) initiatives into sales strategies.<br>Key Responsibilities:Develop and execute sales strategies to drive growth and market penetration for software solutions in the UAE and GCC region. Identify and engage with key stakeholders at C-suite and senior management levels to generate new business opportunities. Build and nurture long-term relationships with clients and strategic partners to ensure repeat business and expand market share. Leverage your deep understanding of the UAE market to craft tailored solutions that meet client needs and exceed expectations, including integrating ESG factors when relevant. Sell and promote software solutions across a wide range of industries, identifying client pain points and proposing the most suitable solutions. Lead sales cycles from lead generation to negotiation and closing, ensuring timely follow-up and high conversion rates. Work closely with the product and development teams to stay up to date with the latest software offerings and market trends. Attend industry events, networking functions, and seminars to generate new leads, establish key connections, and represent the company in the market. Deliver persuasive sales presentations, product demos, and proof of concepts to potential clients. Conduct market research to stay ahead of industry trends, customer needs, and competitor movements. Provide consultative support throughout the sales process, ensuring that solutions are customized to each client's business model and aligned with their ESG goals. Mentor junior team members and help them develop skills in relationship-building, software sales, and market development.<br><br>Key Requirements:Bachelor's degree in Business, Marketing, Science or a related field (MBA or advanced degree preferred).2+ years of experience in business consulting, software sales, or B2B sales, with a strong focus on relationship-building and strategic networking. Proven success in selling software solutions to businesses of all sizes, particularly within the UAE and GCC market. Expert understanding of the UAE market, including industry dynamics, business culture, and regional challenges. Strong experience in networking and building connections with decision-makers across various sectors. Knowledge of ESG principles, particularly how they can be applied to corporate strategies, software solutions, and business practices. Excellent negotiation, communication, and presentation skills, with the ability to engage and influence C-suite executives. In-depth knowledge of the software sales process, including lead generation, prospecting, product demos, and contract negotiations. A strategic mindset with the ability to tailor solutions to customer requirements and overcome sales objections. Ability to work both independently and as part of a cross-functional team, contributing to company-wide goals. Fluency in Arabic (preferred) and English, with the ability to engage with Arabic-speaking clients and partners in the region. Driving License: A valid UAE driving license is preferred to facilitate client meetings and business travel across the region.<br>Kindly share your Resume at Hello@whizzhr.com

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:<br><br>Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMsUpskilling and advisory services to spread the impact of AI<br><br>As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens.<br><br>At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you.<br><br>You will:<br><br>Serve as the lead technical strategist for public sector engagements, converting ambiguous mission requirements into robust architectural roadmaps and guiding onsite implementation Architect the fundamental frameworks for production-grade AI applications, setting the gold standard for how interactive UIs, backend systems, and AI models are integrated at scale to deliver reliable outcomes. Guide the evolution of cloud infrastructure, ensuring security, global scalability, and long-term system integrity across all environments. Direct the development of core platforms and shared services, ensuring they solve cross-cutting needs for diverse global client use cases. Partner with cross-functional leadership to steer the technical roadmap, mentoring senior and junior staff and ensuring all products align with a cohesive, future-proof technical architecture. Bridge the gap between the field and the core platform by turning real-world client lessons into the reusable patterns that power the entire engineering team.<br><br>Ideally you’d have:<br><br>Masters or Phd in Computer Science or equivalent deep industry experience in architecting complex, distributed systems.10+ years of full-stack expertise across Python, Node.js, and React, with a proven track record of designing high-scale architectures on Kubernetes and global cloud infrastructures (AWS/Azure/GCP). Expert ability to design and oversee production-grade ecosystems, ensuring world-class standards for system integrity, security, and long-term scalability. Extensive experience deploying and troubleshooting sophisticated end-to-end solutions directly within complex, high-security client environments. A self-driven leader capable of resolving extreme ambiguity, mentoring senior staff, and setting the technical vision for the organization. A driver of asynchronous workflows and documentation-first cultures to streamline global engineering velocity and reduce friction.<br><br>Nice to haves:<br><br>Past experience working at a startup as a CTO or founding engineer or in a forward deployed engineer / dedicated customer engineer role Experience working cross functionally with operations Proven track record of building LLM-driven solutions with the strategic foresight to anticipate landscape shifts and architect future-proof systems Proficient in Arabic<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:<br><br>Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMsUpskilling and advisory services to spread the impact of AI<br><br>As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens.<br><br>At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you.<br><br>You will:<br><br>Serve as the lead technical strategist for public sector engagements, converting ambiguous mission requirements into robust architectural roadmaps and guiding onsite implementation Architect the fundamental frameworks for production-grade AI applications, setting the gold standard for how interactive UIs, backend systems, and AI models are integrated at scale to deliver reliable outcomes. Guide the evolution of cloud infrastructure, ensuring security, global scalability, and long-term system integrity across all environments. Direct the development of core platforms and shared services, ensuring they solve cross-cutting needs for diverse global client use cases. Partner with cross-functional leadership to steer the technical roadmap, mentoring senior and junior staff and ensuring all products align with a cohesive, future-proof technical architecture. Bridge the gap between the field and the core platform by turning real-world client lessons into the reusable patterns that power the entire engineering team.<br><br>Ideally you’d have:<br><br>Masters or Phd in Computer Science or equivalent deep industry experience in architecting complex, distributed systems.10+ years of full-stack expertise across Python, Node.js, and React, with a proven track record of designing high-scale architectures on Kubernetes and global cloud infrastructures (AWS/Azure/GCP). Expert ability to design and oversee production-grade ecosystems, ensuring world-class standards for system integrity, security, and long-term scalability. Extensive experience deploying and troubleshooting sophisticated end-to-end solutions directly within complex, high-security client environments. A self-driven leader capable of resolving extreme ambiguity, mentoring senior staff, and setting the technical vision for the organization. A driver of asynchronous workflows and documentation-first cultures to streamline global engineering velocity and reduce friction.<br><br>Nice to haves:<br><br>Past experience working at a startup as a CTO or founding engineer or in a forward deployed engineer / dedicated customer engineer role Experience working cross functionally with operations Proven track record of building LLM-driven solutions with the strategic foresight to anticipate landscape shifts and architect future-proof systems Proficient in Arabic<br><br>For those applying based in Qatar: Residency and employment in Qatar requires certain permissions (visa and permits) issued by the Qatari authorities. As part of the application process, candidates will be asked to provide personal information, including residency status and nationality, which is required for visa processing. This information is collected solely for immigration compliance purposes and will be not used as a criterion in any hiring decision unless such use is lawfully permitted. Visa issuance is at the discretion of the Qatari authorities. If you are successful in your application, you will be required to provide the documentation requested by Scale and the authorities to obtain the necessary permissions for you to live and work in Qatar, and Scale will work with successful candidates to support the visa application process.<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Software Trainer (training specialist) develops and executes training plans, training materials, and classes, schedules classes into facilities, and provides software instruction to the organization s employees. They also review results and trainee feedback to improve materials and classes, as well as identify and develop additional software training opportunities. Duties &amp; Responsibilities Should manage training sessions in both English and Arabic ERP Software trainers preferred To manage training sessions on ERP system with clients meeting, seminars &amp; Workshops. Should be an Immediate Joiner</p></div></section>

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:<br><br>Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMsUpskilling and advisory services to spread the impact of AI<br><br>As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens.<br><br>At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you.<br><br>You will:<br><br>Serve as the lead technical strategist for public sector engagements, converting ambiguous mission requirements into robust architectural roadmaps and guiding onsite implementation Architect the fundamental frameworks for production-grade AI applications, setting the gold standard for how interactive UIs, backend systems, and AI models are integrated at scale to deliver reliable outcomes. Guide the evolution of cloud infrastructure, ensuring security, global scalability, and long-term system integrity across all environments. Direct the development of core platforms and shared services, ensuring they solve cross-cutting needs for diverse global client use cases. Partner with cross-functional leadership to steer the technical roadmap, mentoring senior and junior staff and ensuring all products align with a cohesive, future-proof technical architecture. Bridge the gap between the field and the core platform by turning real-world client lessons into the reusable patterns that power the entire engineering team.<br><br>Ideally you’d have:<br><br>Masters or Phd in Computer Science or equivalent deep industry experience in architecting complex, distributed systems.10+ years of full-stack expertise across Python, Node.js, and React, with a proven track record of designing high-scale architectures on Kubernetes and global cloud infrastructures (AWS/Azure/GCP). Expert ability to design and oversee production-grade ecosystems, ensuring world-class standards for system integrity, security, and long-term scalability. Extensive experience deploying and troubleshooting sophisticated end-to-end solutions directly within complex, high-security client environments. A self-driven leader capable of resolving extreme ambiguity, mentoring senior staff, and setting the technical vision for the organization. A driver of asynchronous workflows and documentation-first cultures to streamline global engineering velocity and reduce friction.<br><br>Nice to haves:<br><br>Past experience working at a startup as a CTO or founding engineer or in a forward deployed engineer / dedicated customer engineer role Experience working cross functionally with operations Proven track record of building LLM-driven solutions with the strategic foresight to anticipate landscape shifts and architect future-proof systems Proficient in Arabic<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

Job Summary We are looking for an experienced IT Operations Officer to support IT and Data Center Operations in a shift-based environment. The role will be responsible for infrastructure and application monitoring, backup operations, incident handling, troubleshooting, alert escalation, and ensuring the availability and stability of IT services. Key Responsibilities Monitor IT Operations and Data Center infrastructure in a 24/7 shift-based environment. Monitor servers, applications, infrastructure components, and IT services using enterprise monitoring tools. Perform monitoring and operational activities using IT360 and App Dynamics. Monitor FIS/IST switch and ATM applications and escalate critical alerts. Perform and monitor backup operations using Legato Networker. Monitor backup jobs, troubleshoot failures, and ensure successful backup completion. Handle infrastructure and application incidents and perform initial troubleshooting. Monitor system alerts and escalate issues to appropriate technical teams. Perform server and IT infrastructure health checks. Troubleshoot operational issues and coordinate with relevant support teams for resolution. Maintain operational logs, incident records, shift handover reports, and monitoring documentation. Follow IT Operations procedures, escalation matrices, and service management processes. Support continuous availability and stability of IT infrastructure and critical applications. Required Skills IT Operations and Data Center Operations Shift-based / 24x7 IT Operations experience IT360 monitoring/application tool App Dynamics monitoring/application tool FIS/IST ATM switch monitoring Legato Networker backup tool Backup job monitoring and troubleshooting Server and infrastructure monitoring Incident Management and troubleshooting Alert monitoring and escalation IT infrastructure operations Strong problem-solving and communication skills Preferred Experience Experience in banking / financial services IT operations is preferred. Experience supporting ATM, switching, or payment infrastructure is an advantage. Experience working in a Data Center or NOC environment is preferred.

Project Manager – Asset & Wealth Management Experience: 15+ Years Certification: PMP Mandatory Location: Qatar<br>Job Description We are looking for an experienced Project Manager with strong experience in Wealth Management / Private Banking / Asset Management / Investment Advisory. Key Responsibilities Manage end-to-end projects across Wealth Management and Private Banking. Handle project planning, execution, risks, dependencies, budgets, and timelines. Manage stakeholders, vendors, business and technology teams. Drive requirements, UAT, implementation, and production deployment. Ensure compliance with relevant Wealth Management regulatory requirements. Mandatory Skills PMP Certification Project Management experience Wealth Management / Private Banking / Asset Management Investment Advisory Regulatory & Compliance knowledge Product Experience Experience with any of the following is preferred:Avaloq Fusion Invest (Finastra) Multifonds

Project Manager – Asset & Wealth Management Experience: 15+ Years Certification: PMP Mandatory Location: Qatar<br>Job Description We are looking for an experienced Project Manager with strong experience in Wealth Management / Private Banking / Asset Management / Investment Advisory. Key Responsibilities Manage end-to-end projects across Wealth Management and Private Banking. Handle project planning, execution, risks, dependencies, budgets, and timelines. Manage stakeholders, vendors, business and technology teams. Drive requirements, UAT, implementation, and production deployment. Ensure compliance with relevant Wealth Management regulatory requirements. Mandatory Skills PMP Certification Project Management experience Wealth Management / Private Banking / Asset Management Investment Advisory Regulatory & Compliance knowledge Product Experience Experience with any of the following is preferred:Avaloq Fusion Invest (Finastra) Multifonds

Position: IT Project Manager - Consultant<br>Job Purpose Summary:The incumbent is primarily responsible for managing, coordinating and monitoring aportfolio of IT projects from initiation to closing and ensure that these projects are deliveredon schedule as per the strategy plan. Essential Duties & Responsibilities:- Manage assigned portfolio of projects in accordance with the IT Project managementmethodology to ensure successful execution of the project as measured by set goals andcustomer satisfaction.- Build and maintain strong and effective relationship with all other related departments andunits to achieve the successful project completion.- Build effective communications and manage vendor engagements to ensure contractualobligations are met at both ends.- Coordinate between various departments within IT to ensure the progress of the ongoingprojects.- Effectively communicate relevant project information to superiors and peers.- Report project progress and problems to management on a timely basis.- Prepare the project initiation reports, project status reports, project closure reports and allother requisite reports on a timely basis and communicate appropriately.- Minimize risk exposure by managing the scope and mitigating risk across projects.- Conduct/participate in team and client meetings, ensure team direction and objectivity.- Handle difficult project personnel situations directly, using appropriate discretion, and inliaison with the Human Capital function.- Understand system internals, architecture and limitations in deciding on methods of problemsolving.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Ensure protection and security of project and other information from any unauthorizedaccess within the overall security policy of the Group.- Ensure high standards of confidentiality to safeguard commercially sensitive information.- Identify areas for professional development of self and act to enhance professionaldevelopment. Education/Experience Requirements:- Bachelor’s Degree.- Certification in Project Management (PMI).- MBA or Masters Degree is a plus.- Minimum 8 years’ experience in in managing IT projects in banking and financial services.- Training courses and certification in systems technology, management and banking is a plus Required Special Skills:- Strong project management skills.- Excellent oral and written communication skills in English.- Strong stakeholder management skills- Strong analytical, problem solving, decision-making and financial management skills.- Self-driven with well-developed leadership, motivational and team-building skills.- Good interpersonal skills.- Ability and willingness to learn and adapt.

Act as the first point of contact for end-users, receiving, logging, troubleshooting, and resolving IT service requests and incidents through phone, email, live chat, chatbot, and other approved channels. Key Responsibilities Respond to user inquiries through phone, email, live chat, and chatbot. Log, prioritize, track, and update incidents and service requests in the ITSM ticketing system. Validate user and request information before taking action or escalating. Provide remote support to diagnose and resolve technical issues. Escalate unresolved issues to the appropriate support or specialist team and follow up until closure. Ensure issues are resolved and confirmed with users before ticket closure. Maintain and contribute to the IT knowledge base, including troubleshooting guides, FAQs, and known issues. Provide initial guidance and support to users on IT products and services. Document software-related issues and coordinate follow-up on reported fixes. Maintain professionalism, confidentiality, and data protection standards when handling user information. Work Schedule: 24x7x365 shift rotation, including weekends and public holidays<br>Minimum Qualifications & Experience Bachelor's degree in IT or a related field. Minimum of 5 years of relevant experience in IT service desk, call center, or user support. Experience with an ITSM ticketing platform such as SMAX or equivalent is highly preferred. Experience in a 24x7 shift-based support environment is preferred.<br>Mandatory Certification Valid, accredited ITIL certification (ITIL Foundation or higher).<br>Core Skills & Competencies Strong verbal and written communication skills. Professional and customer-focused telephone manner. Working knowledge of desktop operating systems, MS Office/365, Active Directory, and common enterprise applications. Ability to triage and prioritize incidents. Strong active listening and problem-solving skills. Accurate and detailed ticket documentation. Basic proficiency in remote support tools. Ability to work rotating shifts, including nights, weekends, and public holidays.<br>Language Requirement Arabic and English bilingual proficiency is highly preferred. Professional-level speaking, reading, and writing skills in both languages are required.

Job Summary We are seeking an experienced Data Workstream Project Manager to lead the end-to-end data migration workstream for a large-scale Temenos Transact (T24) Core Banking Transformation Program. The ideal candidate will have proven expertise in planning and executing complex core banking data migrations, ensuring data quality, governance, regulatory compliance, and seamless integration with downstream systems. The role requires close collaboration with business stakeholders, system integrators, technology teams, and vendors to deliver successful data migration from legacy platforms to Temenos T24 while minimizing business disruption. Key Responsibilities Data Migration Leadership Lead end-to-end data migration activities for Temenos Transact (T24) Core Banking Transformation. Define and execute the overall data migration strategy, roadmap, and implementation plan. Manage project scope, timelines, risks, dependencies, and deliverables for the data workstream. Coordinate with business, technology, and implementation teams to ensure successful migration execution. ETL, Data Mapping & Transformation Oversee ETL design and execution for migrating data from legacy banking systems to Temenos T24 and peripheral applications. Define source-to-target data mapping, transformation rules, and validation processes. Ensure accurate migration of customer, account, loan, deposit, payment, and transaction data. Support integration with reporting, analytics, and operational systems. Data Governance & Quality Establish and enforce data governance standards and migration policies. Lead data profiling, cleansing, enrichment, deduplication, and quality improvement initiatives. Implement data validation, reconciliation, and quality control processes to ensure migration accuracy. Ensure compliance with enterprise data management standards. Vendor & System Integrator Management Manage System Integrators (SI), vendors, and third-party technology partners responsible for migration activities. Coordinate mock migration cycles, migration rehearsals, defect management, and issue resolution. Monitor vendor deliverables, quality, and adherence to project timelines. Integration & Reporting Coordinate downstream system impact analysis and integration readiness. Ensure data synchronization across Temenos T24, peripheral banking applications, reporting systems, and enterprise platforms. Oversee Operational Data Store (ODS), Data Warehouse, and reporting data migration activities. Regulatory Compliance Ensure migrated data supports regulatory reporting requirements, including Central Bank, tax, AML, compliance, and risk management systems. Work closely with compliance and audit teams to ensure adherence to banking regulations and internal governance standards. Cutover & Go-Live Own end-to-end data cutover planning and execution. Develop migration runbooks, freeze window plans, rollback strategies, and production migration checklists. Coordinate migration sign-offs with business and technology stakeholders. Support post-go-live validation, stabilization, and hypercare activities. Required Skills & Qualifications Mandatory Skills Strong experience leading Core Banking Data Migration projects, preferably on Temenos Transact (T24). Expertise in:ETL Design & Execution Data Mapping Data Transformation Data Validation & Reconciliation Data Governance Data Quality Management Experience managing multiple mock migration cycles and production cutovers. Knowledge of Operational Data Store (ODS), Data Warehousing, and reporting platforms. Experience with regulatory reporting, including Central Bank, tax, risk, and compliance systems. Proven ability to manage multi-vendor and system integrator environments. Strong stakeholder, risk, and project management skills. Preferred Technical Skills Temenos Transact (T24) ETL Tools (Informatica, Talend, IBM Data Stage, SSIS, or equivalent) Oracle Database, SQL, PL/SQLData Warehousing & ODSREST APIs & Middleware Integration Power BI, Tableau, or Cognos Jira, Confluence, Microsoft Project Azure Dev Ops or similar project delivery tools Experience Required10–15+ years of IT and Banking Technology experience. Minimum 5 years leading Core Banking Data Migration workstreams. Experience in Temenos T24 implementation or transformation programs. Strong knowledge of retail, corporate, lending, payments, deposits, and customer master data. Experience working with banks, financial institutions, or large-scale digital transformation programs.

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)

Job Brief<br><br>The IT Technical Support Engineer is responsible for installing, maintaining, troubleshooting, and supporting the company’s IT infrastructure, systems, and end-user devices. The role ensures the availability, security, and reliability of IT services by providing technical support, maintaining hardware and software, resolving network and system issues, and assisting with data center operations.<br><br>Key Responsibilities<br><br>* Install, configure, and maintain user workstations, laptops, printers, and peripheral devices.<br>* Install, configure, and troubleshoot operating systems, software applications, and hardware components.<br>* Provide first and second-level technical support to employees and resolve IT-related incidents in a timely manner.<br>* Monitor and maintain the integrity, availability, and security of IT systems across the organization.<br>* Monitor server performance, network connectivity, and system health.<br>* Assist in the administration and monitoring of Active Directory, user accounts, and access permissions.<br>* Perform routine system maintenance, updates, and preventive maintenance activities.<br>* Assist in managing and monitoring backup systems and ensure successful backup operations.<br>* Monitor and maintain voice recording systems and support call retrieval when required.<br>* Support the administration of ticker systems, market data displays, and information display walls.<br>* Assist with monitoring data center infrastructure, including UPS systems, air conditioning, environmental monitoring, and safety equipment.<br>* Monitor and support CCTV and access control systems.<br>* Maintain accurate records of IT assets, software licenses, warranties, inventory, and maintenance contracts.<br>* Coordinate with vendors for IT procurement, maintenance, warranty claims, and technical support.<br>* Evaluate hardware and software solutions for future procurement.<br>* Maintain technical documentation and ensure IT assets are properly tracked.<br>* Participate in developing and improving IT policies, procedures, and operational standards.<br>* Work closely with other IT team members to support business operations.<br>* Comply with all company policies, procedures, and information security standards.<br>* Perform any other duties assigned by management.<br><br>Qualifications & Requirements<br><br>* Bachelor’s degree in Computer Engineering, Network Engineering, Computer Science, Information Technology, or a related field.<br>* Minimum of 5 years of experience in IT Technical Support or System Administration.<br>* Strong experience supporting Microsoft Windows operating systems and Apple mac OS.<br>* Good knowledge of TCP/IP networking, switches, and basic network troubleshooting.<br>* Experience administering Microsoft Active Directory, Group Policy, DNS, and DHCP.<br>* Strong experience installing, configuring, and troubleshooting Windows desktop and server environments.<br>* Experience with Microsoft 365 and Microsoft Office applications.<br>* Experience with IT asset management, inventory control, and software licensing.<br>* Experience with hardware installation, maintenance, and troubleshooting.<br>* Experience working with network and system monitoring tools.<br>* Experience supporting CCTV and access control systems.<br>* Familiarity with data center operations and environmental monitoring.<br>* Experience coordinating with external vendors for procurement and technical support.<br>* Good documentation, communication, and problem-solving skills.<br>* Ability to work independently and manage multiple priorities.<br><br>Preferred Certifications<br><br>* Microsoft Certified Solutions Associate (MCSA) (or its current Microsoft equivalent)<br>* Microsoft Certified Solutions Expert (MCSE) (or its current Microsoft equivalent)<br>* Cisco Certified Network Associate (CCNA)<br>* Comp TIA A+ (preferred)<br>* ITIL Foundation (preferred)