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Job Requisition ID: 180904<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role<br><br>We are looking for a driven and customer-focused Sales Executive – Marine to join our Marine team in Doha, Qatar. This role is responsible for driving sales growth of marine engines by identifying new business opportunities, building strong relationships with boat builders, fishermen, retail customers, and key accounts, and ensuring a high level of customer satisfaction.<br><br>The successful candidate will play a key role in achieving sales targets, expanding market share, supporting dealer and customer network development, and promoting marine products in line with company objectives and brand standards.<br><br>What You Will Do<br><br> Achieve monthly sales revenue, volume, and gross margin targets for marine engines in Qatar. Identify and develop new business opportunities across boat builders, fishermen, retail customers, and key accounts. Build and maintain strong customer relationships to drive repeat business, retention, and customer satisfaction. Support market share growth by expanding the active customer and dealer network. Promote marine products through customer visits, product presentations, exhibitions, events, and marketing activities. Prepare accurate sales forecasts, maintain pipeline visibility, and submit timely sales reports. Coordinate with internal teams including logistics, service, spare parts, finance, and marketing to ensure smooth order processing, timely delivery, and effective after-sales support.<br><br>Required Skills To Be Successful<br><br> Bachelor’s degree in Business Administration, Mechanical Engineering, Marine Engineering, or a related discipline. 5–7 years of progressive sales experience, preferably within the marine, automotive, or technical equipment sector. Good understanding of marine engines, boating industry dynamics, and B2B/B2C sales processes. Knowledge of the Qatar marine market and customer segments such as boat builders, fishermen, and retail customers is preferred.<br><br>About The Team<br><br>You will be part of the Marine team based in Doha, working closely with the Marine Sales Manager and cross-functional teams across logistics, service, spare parts, finance, and marketing. The team operates in a competitive and customer-focused environment, representing marine engine solutions and supporting customers across Qatar’s marine industry.<br><br>What Equips You For The Role<br><br> Experience managing dealer networks, key accounts, or OEM/boat builder relationships would be an advantage. Proficiency in Microsoft Office, especially Excel, Power Point, and Word. Target-oriented, self-motivated, resilient, and able to work with accountability in a competitive market environment. Strong sales, negotiation, and closing skills with a proven ability to achieve targets. Commercially driven mindset with the ability to identify and convert new business opportunities. Excellent relationship-building and networking skills, especially with key customers and business partners. Ability to manage a sales pipeline, prepare forecasts, and maintain accurate reporting. Good technical aptitude to understand and explain marine engine specifications and performance benefits. Strong communication and presentation skills with confidence in customer-facing situations. Fluency in English is required; Arabic language skills would be an advantage.<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach and capabilities in the markets we service is unparalleled in the industry.<br><br>We are working with a Major Oil & Gas operator to source for Head of SHES (Offshore Pipelines). This is a long-term contract role working on a residential basis with 6-days per week / 8-10 hours to be based Doha, Qatar or at site office. The role will report to Project Planning Division Manager and will be part of Major Projects – NFS/NFW Pipeline (Offshore Scope).<br><br>Please See Details Below<br><br>Title: Head of SHES (Offshore Pipelines)<br><br>Start Date: Negotiable (typically within 1 month notice)<br><br>Duration: 36 months (potential for extension)<br><br>Location: Doha Head office or Onshore Site, Qatar with occasional Offshore Visits<br><br>Working Schedule: 6-days per week / 10 hours per day<br><br>Job Purpose<br><br>Provides essential advice and counsel to the NFXP Offshore SHES Division Manager to ensure that all onshore and offshore scopes of the project have the necessary SHES systems, processes, services, and support required to achieve project goals related to safety, environmental and regulatory compliance, industrial hygiene, occupational health, security, and emergency preparedness, ensuring full compliance with project requirements, along all project phases from FEED to start-up/hand-over to operation.<br><br>Key Job Accountabilities<br><br>Reports to: SHES Division Manager (NFXP Offshore). Assess and advise on SHES/regulatory compliance and performance during onshore and offshore pipeline construction, installation, mechanical completions, Pre-commissioning and Commissioning phases, while championing on-site safety awareness and safe performance with the contractor and among the Project Team. Oversee the Project PMT SHES team, providing advice and guidance. Ensure effective working relationships with the PMT and Contractor’s team; Counsels the Company team, contractor, sub-contractor, vendors suppliers as needed. Coordinate the scheduling of SHES field personnel activities to guarantee adequate coverage for project requirements. Advise line management on the resources and equipment necessary for optimal work performance. Review the Contractor’s Project SHES Documents per contract requirements and provide technical feedback. Facilitate SHES audits and inspections to comply with the project SHES activity schedule and contract requirements. Coordinates the control of contractor’s project activities with particular note of compliance with approved Project SHES procedures, during onshore and offshore pipeline construction, installation, mechanical completions, Pre-commissioning and Commissioning phases. Facilitate the identification, assessment, and management of SHES risks in line with the SHES management system, Risk Management standard, and ALARP principles. Participate in the review of risk assessments for all critical activities and confirm that the residual risks are As Low As Reasonably Practicable (ALARP) prior to work commencement. Ensure the effective implementation and monitoring of the training program for project personnel. Verify that training programs are executed according to Project contract requirements and SHES Plan. Coordinate periodic meetings with the Contractor to review progress and report on Project SHESperformance. Ensure weekly and monthly SHES meetings are organized by the Contractor as per contract requirements. Report consolidated weekly and monthly SHES performance to the Project SHES Division Manager. Ensure the Contractor performs trend analysis on all incidents and observation/action cards and includes the results in periodic reports. Support and facilitate site SHES steering committee meetings with the Contractor SHES Counterpart. Drive safety culture transformation through leadership, communication, and engagement at all project organization levels by supporting the implementation of Incident and Injury Free program in coordination with the Contractor SHES counterpart. Participate in the Weekly Management tour and subsequent debriefing, ensuring findings are recorded by the Contractor in the SHES Action Tracking Register as per contract requirement). Implement a culture of open and transparent reporting of SHES concerns, near misses and incidents. Ensure that all reportable and recordable incidents are reported by the Contractor within the timeframe. Participate in the Contractor’s incident investigations and root cause analysis sessions Ensure information, lessons learned, and safety messages are disseminated to the workforce and posted on project safety boards. Ensure adequate Emergency Response arrangements are in place, including trained emergency personnel and appropriate equipment. <br><br>Qualifications<br><br>Minimum Requirements:<br><br>Bachelor’s degree in sciences, safety, health, environment, security, or engineering.<br><br>Knowledge And/or Experience<br><br>15 years’ experience in SHES in the Oil & Gas Industry, including 5 years of experience in a supervisory role, including acting roles, or oversight of service/vendor personnel.<br><br>Technical And Business Skills<br><br>Experience with Oil & Gas companies, Contractors, or Service Companies. Experience working in large scale major projects offshore and onshore scope, operating organizations in Operations, Projects, Subsurface, etc. Knowledge of relevant SHES management systems and programs.
What’s The Role<br><br>Join us as a Graduate at Shell in Qatar where you will embark on a comprehensive 3-year programme designed to develop future leaders.<br><br>Qatar Shell is one of the largest foreign investors in Qatar, with Pearl GTL being the world’s largest GTL plant. Joining our graduate program will drive you to work on some of the world’s most innovative energy projects in a dynamic environment.<br><br>The Shell Graduate Programme equips you with the essential tools to enhance your leadership skills and achieve your full potential through a combination of on-the-job training, formal education, job rotations, and personalized coaching.<br><br>What You’ll Be Doing<br><br>You will showcase your capacity to analyse situations and propose purposeful solutions that align with the company’s strategic goals - adaptability to changing environments, learner mindset, drive to deliver results - and collaborate and nurture relationships as you work effectively with a diverse team.<br><br>You will work with experienced colleagues and will share your unique perspective and fresh ideas on how to tackle energy-related challenges. Our inclusive and collaborative culture will provide you with the support you need to grow your skills as you work on meaningful projects with exciting responsibilities right from the start.<br><br>Read more about our strategy here: Our strategy | Shell Global<br><br>What You Bring<br><br>We are looking for a candidate who thrives on new challenges and embraces innovation. You should be confident in your ability to absorb information, analyze problems, make objective decisions, and generate original ideas. The ideal candidate will possess the drive and resilience to achieve goals, the flexibility to collaborate effectively within a team, and the credibility to influence others. Being open to alternative perspectives and views is essential, using them to refine ideas and outcomes.<br><br>Eligibility<br><br>To be eligible for the Shell Graduate Programme, you must meet the below requirements:<br><br>Professional Qualification: Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Chemical and Industrial & System) Qatari Nationality Keen to work in Ras Lafan (RLC) Suitable candidates should be either: Recently graduated (in line with the 2024/2025 academic year) or will graduate during 2026 (in line with the 2025/2026 academic year) and are currently not sponsored; or Have experience in the Energy sector of less than 3 years (in alignment with the industry recruitment guidelines). <br><br>What We Offer<br><br>You bring your skills and experience to Shell, and in return, you get to work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.<br><br>Competitive Compensation: Perform at your best with a competitive starting salary and annual performance-related salary increases. Financial and Health Benefits: Enjoy benefits designed to provide a foundation for your financial future. Take part in health care plans that meet the needs of you and your family. Work-Life Balance: Maximise paid time off and other options that allow you to achieve a fulfilling work-life balance. Career Growth: Progress through diverse career opportunities in national and international teams. Professional Development: Gain access to a wide range of training and development programs. Supportive Environment: Receive the support you need through mental health programs, comprehensive counseling, and community groups. Inclusive Culture: Join an organization striving to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply. Get to know more about how we're working towards our DE&I goal here. <br><br>Learn more about Shell careers on our website: https://www.shell.com/graduates<br><br>If you require any accommodations or accessibility adjustments (e.g. assistive technology, communication support, any other) during the application or interview process, please let us know directly via careers@shell.com . We strive to ensure that our process and workplace is accessible to everyone and are dedicated to making reasonable adjustments to support your needs. <br><br>DISCLAIMER<br><br>Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
<strong>Job Description<br><br></strong><strong>Introduction<br><br></strong>Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.<br><br>IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.<br><br>IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration<br><br><strong>Project Context and Scope<br><br></strong>Qatar’s Private Sector constitutes a central pillar of the national economy, contributing significantly to economic diversification, innovation, employment and social development.<br><br>For the International Organization for Migration (IOM), private sector engagement is increasingly strategic, particularly in advancing sustainable development outcomes, ethical labour practices, and responsible business conduct.<br><br>However, there is currently no single, comprehensive and structured reference that provides a holistic understanding of the private sector landscape in Qatar. Existing information is fragmented, sector-specific, and limited in analytical depth, making it difficult to support evidence-based engagement and decision-making for government entities, UN agencies, and development actors seeking to engage effectively with the private sector.<br><br>This consultancy will address this gap by developing comprehensive private sector mapping and analysis, serving both as:<br><br><ul><li> A public-facing national reference document, and </li><li> An internal strategic resource for IOM to inform engagement and partnership development. <br><br></li></ul><strong>Organizational Department / Unit to which the Consultant is contributing<br><br></strong>The consultant will work under Programmes in IOM Qatar Country Office.<br><br><strong>Responsibilities<br><br></strong><strong>Category B Consultants: Tangible and miserable outputs of the work assignment <br><br></strong>The consultant will be responsible for carrying out the following:<br><br><strong>Private sector Mapping <br><br></strong><ul><li> Identify and profile major sector companies (large firms, SMEs, multinationals, family businesses, free zone entities, social enterprises) </li><li> Analyze sectoral distribution and typologies across key industries <br><br></li></ul><strong>Business Associations Analysis<br><br></strong><ul><li> Map chambers, councils, networks, and representative bodies </li><li> Assess mandates, membership, and influence <br><br></li></ul><strong>Corporate Practices and Policies <br><br></strong><ul><li> Document CSR, ESG, and sustainability practices </li><li> Assess internal policies related to governance and social responsibility <br><br></li></ul><strong>Regulatory Framework Analysis<br><br></strong><ul><li> Analyze laws and policies governing private sector operations, including:</li><ul><li> Company registration and licensing</li><ul><li> Investment, labour, and governance regulations </li><li> ESG/CSR frameworks <br></li></ul></ul></ul><strong>Strategic Engagement Component<br><br></strong><ul><li> Identify key engagement platforms, events, and communication channels. </li><li> Map companies, business associations, and networks according to IOM engagement pillars (Impact, Income, Innovation). </li><li> Assess organizational interests, capacities, influence, and alignment with IOM priorities. </li><li> Identify and prioritize high-potential partners for strategic engagement, collaboration, sponsorship, technical cooperation, and resource mobilization. </li><li> Develop practical engagement pathways and recommendations for outreach to priority stakeholders. <br><br></li></ul><strong>Methodology<br><br></strong><strong>The Consultant Will Apply a Mixed-method, Multi-phase Approach, Including<br><br></strong><ul><li> Desk review of secondary data from official registries, business associations, and company disclosures </li><li> Quantitative data collection through structured questionnaires </li><li> Qualitative analysis of partnerships, engagement potential, and sector dynamics </li><li> Data triangulation (minimum two sources per key data point) </li><li> Use of standardized classification frameworks and data tools </li><li> Stakeholder validation to verify findings <br><br></li></ul><strong>The Methodology Will Follow Five Phases<br><br></strong><ul><li> Desk review and longlisting </li><li> Private sector survey </li><li> Business association mapping </li><li> Regulatory framework analysis </li><li> Engagement strategy development <br><br></li></ul>Particular emphasis will be placed on generating actionable findings and practical recommendations that support IOM’s partnership development strategy. The analytical framework will assess stakeholder’s relevance and potential contribution across the Impact, Income, and Innovation pillars, enabling prioritization of engagement opportunities for the Misson,<br><br><strong>Deliverables<br><br></strong>The Consultant will produce the following core deliverables ( <em> on a 5-installment payment basis </em> ):<br><br><ul><li> Comprehensive Private Sector Mapping Report </li><li> Consolidated and searchable private sector database </li><li> Business associations and regulatory framework annex </li><li> Internal engagement and strategy annex </li><li> Executive summary (5-8 pages) <br><br></li></ul><strong>Duration and Timeline<br><br></strong><strong>Indicative Timeline<br><br></strong><ul><li> Weeks 1-2: Inception and methodology design </li><li> Weeks 3-5: Desk review and initial mapping </li><li> Weeks 6-10: Stakeholder consultation, questionnaire and landscape mapping </li><li> Weeks 11-14: Analysis and drafting outputs </li><li> Weeks 11-16: Validation and finalization <br><br></li></ul>Each phase will produce interim outputs to support ongoing engagement.<br><br><strong>Reporting and Coordination<br><br></strong><ul><li> The consultant will report directly to the designated IOM project manager </li><li> Regular progress updates (weekly or bi-weekly) will be required </li><li> Draft outputs will undergo internal review and validation </li><li> Coordination with:</li><ul><li> IOM</li><ul><li> Government stakeholders</li><ul><li> Business associations and private sector actors <br></li></ul></ul></ul></ul><strong>Performance Indicators for the Evaluation of results<br><br></strong><strong>The Consultant Will Be Evaluated Based On<br><br></strong><ul><li> Timely delivery of agreed outputs </li><li> Quality, accuracy, and completeness of data and analysis </li><li> Adherence to methodology and data governance standards </li><li> Responsiveness to feedback and stakeholder engagement </li><li> Usability of deliverables for strategic and operational purposes <br><br></li></ul><strong>The Consultant Must Ensure<br><br></strong><ul><li> Source transparency for all data collected </li><li> Verification protocols (minimum two-source validation) </li><li> Neutrality and non-endorsement of entities </li><li> Data protection compliance, including informed consent where applicable </li><li> No collection of sensitive or confidential data without authorization </li><li> Screening and mitigation of reputational risks </li><li> All outputs must comply with IOM data protection and ethical standards <br><br></li></ul><strong>Qualifications<br><br></strong><strong>Education: <br><br></strong><ul><li> Advanced Masters University degree in a related field <br><br></li></ul><strong>Experience<br><br></strong><ul><li> Minimum 7 years of relevant experience </li><li> Proven experience in private sector analysis, market research, or economic mapping </li><li> Experience in Qatar or the GCC region strongly preferred </li><li> Familiarity with CSR, ESG, and sustainable business practices </li><li> Experience working with international organizations is an asset <br><br></li></ul><strong>Skills<br><br></strong><ul><li> Strong analytical and research skills </li><li> Experience in database development and data management </li><li> Excellent report writing and communication skills <br><br></li></ul><strong>Languages<br><br></strong>For this consultancy, Fluency in English (both oral and written is required) Fluency in Arabic will be considered an asset.<br><br>Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.<br><br><strong>Required Competencies<br><br></strong>IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.<br><br><strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:<br><br><ul><li>Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li>Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li>Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li>Courage: Demonstrates willingness to take a stand on issues of importance.</li><li>Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.<br><br></li></ul><strong>Core Competencies</strong> – behavioural indicators<br><br><ul><li>Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li>Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li>Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.</li><li>Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li>Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.<br><br></li></ul><strong>Notes<br><br></strong>IOM covers Consultants against occupational accidents and illnesses under the Compensation Plan (CP), free of charge, for the duration of the consultancy. IOM does not provide evacuation or medical insurance for reasons related to non-occupational accidents and illnesses. Consultants are responsible for their own medical insurance for non-occupational accident or illness and will be required to provide written proof of such coverage before commencing work.<br><br>Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.<br><br>Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.<br><br>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.<br><br>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.<br><br>IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.<br><br>No late applications will be accepted. Only shortlisted candidates will be contacted.<br><br>For further information and other job postings, you are welcome to visit our website: IOM Careers and Job Vacancies
About WeConsulting WeConsulting is a forward-thinking business advisory firm delivering innovative Governance, Risk and Compliance (GRC) solutions to leading organizations across the GCC. Unlike traditional consulting firms, we bring specialized subject matter experts directly to our clients' unique challenges, combining deep expertise with a commitment to transforming governance frameworks, risk practices, and regulatory compliance for measurable impact.<br>The Role We are seeking an experienced Manager, Governance, Risk & Compliance to lead consulting engagements, build client relationships, and drive business development within our expanding consulting practice. You will oversee project delivery, manage client expectations, mentor junior team members, and contribute to shaping WeConsulting's growth trajectory across the region.<br>Key Responsibilities Lead and manage GRC consulting engagements from scoping through delivery and closure Develop and maintain strategic client relationships; identify upsell and cross-sell opportunities Drive business development initiatives to expand WeConsulting's market presence in the GCCSupervise, mentor, and evaluate performance of consulting and support staff Ensure quality delivery of services including internal audit, compliance frameworks, risk assessments, ESG advisory, IT assurance, and cyber security reviews Present findings and recommendations to C-suite and board-level clients Contribute to proposal development and thought leadership initiatives<br>Required Qualifications Minimum 7 years of professional experience in Governance, Risk & Compliance advisory or related practice Minimum 2 years in a managerial or supervisory capacity Fluency in both Arabic and English (written and verbal) Demonstrated business development track record within business consulting Proven ability to manage complex client relationships and multi-disciplinary project teams Strong understanding of corporate governance, risk management frameworks, and regulatory compliance across multiple industries<br>Preferred Qualifications GCC market experience and regional client network Certified Internal Auditor (CIA) or Certified Public Accountant (CPA) credential Experience advising on SOX compliance, internal controls, or regulatory matters Knowledge of ESG, IT assurance, or cyber security frameworks<br>What We Offer Opportunity to shape the future of an innovative advisory firm Collaborative culture that values expertise and innovation Competitive compensation and benefits package Professional development and industry recognition opportunities Direct impact on clients' governance and risk transformation
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<p><b>Date Posted:</b></p><br><br>2026-08-02&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-MA-ANDOVER-AN0 ~ 366 Lowell St ~ BLDG AN0&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Unspecified&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required after day 1<br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world.</p><br><br><br><p>Raytheon’s National Advanced Surface-to-Air Missile System (NASAMS) Program Team is seeking an <b>In-country Associate Director - Program Management</b>. In this role, you will work closely with the Qatari Emiri Air Forces (QEAF) and our key OCONUS subcontractor, Kongsberg Air Defense (KDA).</p><br><br><br><p>As part of the Short & Medium Range Air Defense Systems Product Area within the Land and Air Defense Systems (L&ADS) Strategic Business Unit, the team has successfully delivered NASAMS systems to Qatar and is now transitioning into operations and sustainment, with opportunities for product modernization.</p><br><br><br><p>In this role you will report to the NASAMS Program Director within the MRAD Directorate and collaborate closely with the Qatar NASAMS Program Manager based in Andover, MA. Serving as the primary point of contact for Qatar NASAMS execution efforts in Doha, you will work in partnership with the Qatar NASAMS Program Manager to ensure a unified approach to program execution.</p><br><br><br><p>You will lead in-country teams for modernization, warranty, after-sales support, repair & return, and technical assistance, with responsibility for schedule and performance. This high-visibility role involves daily interaction with the MRAD Directorate, regional and CONUS-based functions, and senior-level customer representatives, ensuring program success through cross-functional collaboration and effective stakeholder engagement.</p><br><br><br><p><span>This accompanied role will be in Doha, Qatar for a 2-year international assignment on a Memorandum of Understanding (MOU) with potential extension. </span></p><br><br><br><p>Ability to travel internationally (up to 25%) as needed.</p><br><br><br><p><span>Employment is contingent upon meeting all medical requirements for overseas assignments including comprehensive post-offer medical examination. </span></p><br><br><br><p><b><span>What You Will Do</span></b></p><br><br><br><ul><li>Oversee daily execution of the in-country team, schedule, and performance for assigned contracts, ensuring compliance and fostering customer intimacy to support growth efforts.</li><li>Serve as the primary operational Point of Contact for QEADF, providing procurement guidance, sustainment support, technical troubleshooting, and resource allocation for NASAMS Tactical Operations in Qatar.</li></ul><ul><li>Direct in-country team members, including site leads, warranty/logistics, quality, and technical <span>personnel, to ensure maximum operational readiness for QEADF. </span></li><li><span>Build strong partnerships with the major OCONUS subcontractor KDA, acting as the primary liaison between the NASAMS program office and subcontractor leadership. </span></li><li><span>Drive timely resolution of issues, ensuring Raytheon and subcontractor concerns are addressed promptly. </span></li><li><span>Support contract proposals, including bidding, negotiation, definitization, and start-up processes. </span></li><li><span>Develop and maintain a collaborative relationship with the QEAF customer, providing regular program updates and coordinating expectations with OCONUS and CONUS teams. </span></li><li><span>Ensure subcontractor commitments meet financial, technical, and schedule requirements, escalating issues to the CONUS Program Manager as needed. </span></li><li><span>Collaborate with internal functions, such as MRAD, Engineering, Contracts, Finance, Supply Chain, and Quality, to enhance program success. </span></li><li><span>Manage subcontractor lifecycle deliverables and support customer program reviews and visits. </span></li><li><span>Lead, mentor, and motivate the in-country team to achieve program objectives while fostering a culture aligned with corporate vision and values.</span></li></ul><br><p><b>Qualifications You Must Have</b></p><br><br><br><ul><li>Typically requires a Bachelor’s degree and 12+ years of relevant experience or an Advanced degree and minimum 10+ years of experience.</li><li><span>PMX Certification Level 4, or ability to obtain within 12 months.</span></li><li><span>CORE certification or process improvement equivalent.</span></li><li><span>Experience with Program Management, Risk, and Opportunity Measures.</span></li><li>Experience in program execution.</li><li><span>Experience with financial analysis tools and project management tools and/or systems.</span></li><li><span>Experience working with cross-functional teams.</span></li><li><span>Proven ability to effectively lead a cross-functional team in an international environment.</span></li><li><span>Demonstrated ability to effectively work with international customers.</span></li><li><span>The ability to obtain and maintain a U.S. government issued Secret security clearance is required. </span></li><li><span>U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</span></li></ul><br><p><b><span>Qualifications We Prefer</span></b></p><br><br><br><ul><li>MBA or a graduate degree in engineering.</li><li>Background in development, production, and/or sustainment programs, ideally within the aerospace and defense industry.</li><li>Experience working in MENA-based programs.</li><li>Experience in international program execution, including collaboration with large international subcontractors and US Government programs.</li><li>Strong working knowledge of EX/IM regulations, security requirements, and subcontract formation, execution, and management.</li><li>Skilled in developing and reviewing cost proposals, as well as preparing Proposal Review and Contract Start-up packages for management approval.</li><li>Expertise in supporting development, production, sustainment, and execution of complex weapon systems, preferably within the aerospace and defense industry.</li><li>Proficient in using Program Management tools or equivalent systems.</li></ul><br><p><b><span>What We Offer</span></b></p><br><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p><b><span>Clearance Information:</span></b><span> This position requires security clearance. The Defense Industrial Security Clearance Office (DISCO), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: </span><span>https://www.state.gov/m/ds/clearances/c10978.htm</span></p><br><br><br><p>#LI-FR1</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div>
Job Description<br><br>To lead the project planning and delivery of Data Analytics based solutions and client engagements. To work with project owners and stakeholders to understand their needs and expectations as well as with the team to scope and manage projects, mitigate risk, apply governance best practices, manage key stakeholders, execute communication plans, and ensure the successful delivery of projects with a focus on offering excellence in customer experience.<br><br>Deliver data projects and products on time, within budget, while meeting client’s expectations. Plan, assign, manage and coordinate activities pertaining to data technology multi-year projects, on an enterprise level with multiple releases and work streams. Verify project goals are accomplished and in line with business objectives.<br><br>Responsibilities<br><br>Create, maintain, own and accountable for WBS, project plan, issue and risk logs, other PM tools. Manage project delivery team consisting of multiple vendors and internal resources, ensuring alignment on development timelines and handoffs between teams. Actively manage delivery process between requirements gathering, data ingestion, data modeling, pipeline development and data visualization via multiple delivery vendors and teams. Organizes and facilitates cross functional teams (product owners, IT data engineering, IT security, business data analytics, QA and data science) for projects. Own and manage the Data Engineering and Visualization product backlog ensuring backlog is up to date, tickets include fulsome descriptions and tickets are linked where necessary. Prepare and present project level reporting to project stakeholders and executives via bi-weekly Project Review meeting. Provide quality review of client deliverables, secure client delivery acceptance. Work with the client and the team to identify solutions to challenges and roadblocks that come up Lead lessons learned reviews to evaluate project success and recommend process improvements. Establish effective project communication plans and ensure their successful execution. Managing customer satisfaction, conducting post-project evaluation and providing feedback to PMO for continuous improvements. Facilitate Agile ceremonies including Sprint Planning, Reviews, Retrospectives, and leading Standups Administrator and co-administer various Jira boards (Enterprise Engineering, Prototyping etc) Be the first point of escalation for project risks. Manage the process of escalating risks and communicating to the appropriate parties in a timely manner. Support in various activities as deemed necessary including but not limited to data analysis, business analysis, documentation, test plan development, and conduct UAT.<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Bachelor's degree in business administration, computer Science, business analytics, or a related field. Excellent customer facing skills with strong verbal, written, and listening communication skills. Proven experience in conflict resolution, organizational change management, facilitation and presentation development. <br><br>Must Have<br><br>Certified Project Management Professional (PMP) and/or Scrum Master certification is required. At least 8 years’ experience delivering data governance, data management, analytics & BI projects, minimum 4 years should be in project management role. Arabic & English speaker<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Job Description<br><br>To lead the project planning and delivery of Data Analytics based solutions and client engagements. To work with project owners and stakeholders to understand their needs and expectations as well as with the team to scope and manage projects, mitigate risk, apply governance best practices, manage key stakeholders, execute communication plans, and ensure the successful delivery of projects with a focus on offering excellence in customer experience.<br><br>Deliver data projects and products on time, within budget, while meeting client’s expectations. Plan, assign, manage and coordinate activities pertaining to data technology multi-year projects, on an enterprise level with multiple releases and work streams. Verify project goals are accomplished and in line with business objectives.<br><br>Responsibilities<br><br>Create, maintain, own and accountable for WBS, project plan, issue and risk logs, other PM tools. Manage project delivery team consisting of multiple vendors and internal resources, ensuring alignment on development timelines and handoffs between teams. Actively manage delivery process between requirements gathering, data ingestion, data modeling, pipeline development and data visualization via multiple delivery vendors and teams. Organizes and facilitates cross functional teams (product owners, IT data engineering, IT security, business data analytics, QA and data science) for projects. Own and manage the Data Engineering and Visualization product backlog ensuring backlog is up to date, tickets include fulsome descriptions and tickets are linked where necessary. Prepare and present project level reporting to project stakeholders and executives via bi-weekly Project Review meeting. Provide quality review of client deliverables, secure client delivery acceptance. Work with the client and the team to identify solutions to challenges and roadblocks that come up Lead lessons learned reviews to evaluate project success and recommend process improvements. Establish effective project communication plans and ensure their successful execution. Managing customer satisfaction, conducting post-project evaluation and providing feedback to PMO for continuous improvements. Facilitate Agile ceremonies including Sprint Planning, Reviews, Retrospectives, and leading Standups Administrator and co-administer various Jira boards (Enterprise Engineering, Prototyping etc) Be the first point of escalation for project risks. Manage the process of escalating risks and communicating to the appropriate parties in a timely manner. Support in various activities as deemed necessary including but not limited to data analysis, business analysis, documentation, test plan development, and conduct UAT.<br><br>Qualifications<br><br> QUALIFICATIONS <br><br>Bachelor's degree in business administration, computer Science, business analytics, or a related field. Excellent customer facing skills with strong verbal, written, and listening communication skills. Proven experience in conflict resolution, organizational change management, facilitation and presentation development. <br><br>Must Have<br><br>Certified Project Management Professional (PMP) and/or Scrum Master certification is required. At least 8 years’ experience delivering data governance, data management, analytics & BI projects, minimum 4 years should be in project management role. Arabic & English speaker<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Role Purpose<br><br> JOB DESCRIPTION <br><br>The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk (24x7 single point of contact), and L1 Application Functional Support — delivered to enterprise and government clients under SLA / XLA-driven managed services contracts.<br><br>Operating within an ITIL v4-aligned Service Value System, the SDU Leader ensures consistent service quality, customer experience, financial performance, and continuous improvement, while building a high-performing, ITIL-mature delivery organization.<br><br>Mandatory Selection Criteria<br><br>Service Desk & IT Support Management Experience: Minimum 3 years in a manager-level role leading Service Desk (SD) and IT Support operations. Managed Services / Service Provider Background: Prior employment with a managed services provider delivering Service Desk and IT Support under SLA-driven contracts (non-negotiable). ITIL v4 Certification: Valid ITIL v4 Foundation certification (minimum). ITIL 4 Managing Professional or Specialist modules preferred. Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Scale of Operation: Demonstrated leadership of multi-tier (L1/L2) teams of 100+ resources across multiple customer accounts.<br><br>Responsibilities<br><br>KEY RESPONSIBILITIES1. Service Delivery & Operational Leadership<br><br>Own end-to-end delivery of Service Desk, IT Support, and L1 Application Functional Support services across all managed contracts within the Delivery Unit. Ensure 24x7 service availability, shift coverage, and resource readiness across all customer environments. Act as the single point of accountability for service delivery performance, escalations, and contractual obligations. Drive consistent adoption of ITIL v4 practices across Incident, Service Request, Problem, Change Enablement, Knowledge, and Service Level Management. Serve as the primary escalation point for major incidents, customer escalations, and complex service issues.<br><br>2. ITIL v4 Process Governance<br><br>Govern adoption of ITIL v4 Service Value Chain activities — Engage, Plan, Improve, Design & Transition, Obtain/Build, Deliver & Support — across the Delivery Unit. Maintain mature, auditable processes for Incident, Request, Problem, Change Enablement, Knowledge, and Continual Service Improvement (CSI). Ensure SOPs, runbooks, escalation matrices, and knowledge articles are documented, reviewed, and continuously updated. Lead internal and external audits (ISO 9001, ISO/IEC 20000, customer governance audits) and ensure timely closure of findings.<br><br>3. Service Desk Operations<br><br>Lead 24x7 Service Desk operations as the single point of contact for end-users across multiple client accounts. Govern full ticket lifecycle management within ITSM tools — logging, classification, prioritization, routing, resolution, and closure. Drive First Call Resolution (FCR), reduce re-opened tickets, and increase self-service adoption. Implement workforce management practices including shift rostering, queue management, schedule adherence, and surge planning.<br><br>4. IT Support / End-User Services<br><br>Lead L1 and L2 onsite and remote IT support teams across customer environments. Oversee endpoint lifecycle management including imaging, deployment, patching, hardening, and decommissioning using tools such as Microsoft Intune and SCCM/MECM. Govern Active Directory, Azure AD / Entra ID user provisioning, access management, and joiner-mover-leaver (JML) processes. Ensure VIP and executive support services meet white-glove service standards. Oversee Microsoft 365 operations (Exchange Online, Teams, Share Point, One Drive) at L1/L2 level.<br><br>5. L1 Application Functional Support<br><br>Lead L1 Application Functional Support teams covering government applications, e-services portals, ERP systems, case management, and business applications. Ensure structured functional triage, business rule validation, and escalation to L2/L3 application teams. Drive documentation, knowledge transfer, and training to ensure operational readiness across functional modules.<br><br>6. SLA / XLA / KPI Governance & Reporting<br><br>Own SLA, OLA, and XLA performance across all service lines, ensuring ≥ 98% SLA compliance baseline. Govern operational KPIs including CSAT, FCR, MTTR, abandon rate, and others with executive-level reporting. Develop dashboards and management reports for leadership and customer governance forums. Lead monthly and quarterly service review meetings (MSR/QBR) with customers.<br><br>7. Customer & Stakeholder Management<br><br>Act as senior delivery interface for customer stakeholders, PMO, and business owners. Build trust through proactive communication, risk management, and delivery consistency. Manage expectations, scope changes, and contractual discussions in coordination with Account Management and Legal teams. Identify and drive opportunities for service expansion, automation, and value-added services.<br><br>8. Financial & Commercial Management<br><br>Own Delivery Unit P&L including revenue assurance, cost control, utilization, and forecasting. Manage resource costs, overtime, subcontracting, licensing, and tooling within approved budgets. Conduct monthly financial performance reviews and ensure alignment with contracted revenue. Ensure billing accuracy through validation of deliverables and consumption tracking.<br><br>9. Pre-Sales, RFP & Solutioning Support<br><br>Support pre-sales and sales teams in RFPs, tenders, and solution development. Develop proposals including SoW, staffing models, transition plans, RACI matrices, and pricing inputs. Participate in customer presentations, due diligence, and bid defense sessions.<br><br>10. Transition, Onboarding & Transformation<br><br>Lead end-to-end service transitions including due diligence, knowledge transfer, shadowing, reverse shadowing, and hypercare. Define onboarding plans, milestones, exit criteria, and risk mitigation strategies. Drive transformation initiatives including automation, AI-enabled Service Desk, self-service, and shift-left strategies.<br><br>11. AI, Automation & Continual Service Improvement (CSI)<br><br>Drive adoption of AI-enabled Service Desk capabilities including intelligent triage, virtual agents, and AI-assisted resolution. Identify and implement automation opportunities using RPA, workflow automation, and self-healing scripts. Maintain CSI register and deliver measurable improvement initiatives with defined business impact. Ensure governed and practical use of AI with measurable outcomes and human oversight.<br><br>12. People Leadership & Capability Development<br><br>Lead and develop a multi-tier team including Team Leads, Shift Leaders, Engineers, and Functional Analysts. Define career development paths, training plans, and certification roadmaps. Drive performance management, coaching, feedback, and recognition programs. Foster a culture of accountability, customer focus, and operational excellence.<br><br>13. Compliance, Risk & Security<br><br>Ensure compliance with information security policies, data protection regulations, and contractual obligations. Maintain compliance with ISO 9001, ISO/IEC 20000, and ISO/IEC 27001 standards applicable to managed services delivery.<br><br>Qualifications<br><br>REQUIRED EXPERIENCE<br><br>Minimum 10 years of total IT experience, including at least 3 years as a Service Desk & IT Support Manager. Mandatory prior experience with a Service Provider / Managed Services Provider, delivering Service Desk and IT Support under SLA-based contracts for enterprise or government clients. Proven leadership of multi-tier (L1/L2), multi-location teams of 40+ resources across multiple customer accounts. Demonstrated experience managing 24x7 operations with measurable SLA / XLA performance outcomes. Hands-on experience in customer onboarding, service transition, and steady-state operations. Strong track record of contributing to RFPs, RFQs, SoWs, technical proposals, and pre-sales solutioning. Experience working in ITIL v4-aligned environments with mature ITSM governance practices. Exposure to Qatar / GCC enterprise or government accounts is a strong advantage.<br><br>TECHNICAL SKILLS1. ITSM Platforms<br><br>Service Now, BMC Remedy / Helix, Manage Engine Service Desk Plus, Ivanti, Symphony Summit (or equivalent enterprise ITSM tools) SLA configuration, workflow design, reporting, dashboards, and service automation<br><br>2. End-User Computing & Microsoft Stack<br><br>Microsoft 365: Exchange Online, Teams, Share Point Online, One Drive Active Directory, Azure AD / Entra ID, Group Policy, Conditional Access Microsoft Intune, SCCM / MECM, Autopilot — endpoint deployment, patching, and compliance Windows 10/11 support and mac OS fundamentals Mobile device management (MDM)<br><br>3. Remote Support & Productivity Tools<br><br>Remote support tools: Bomgar / Beyond Trust, Team Viewer, Quick Assist, Ivanti Knowledge management platforms and self-service portals<br><br>4. AI, Automation & Analytics (Awareness Level)<br><br>AI Service Desk and Virtual Agent platforms, intelligent ticket classification RPA tools: UiPath, Power Automate, and workflow automation solutions Power BI or equivalent reporting and analytics tools<br><br>CORE COMPETENCIES1. Leadership & People Management<br><br>Strong executive presence with ability to engage Director and PMO-level stakeholders Leadership of large, multi-disciplinary teams (100+ resources) Coaching, mentoring, and succession planning<br><br>2. Service Delivery & Governance<br><br>Deep practical understanding of ITIL v4 framework SLA / XLA / KPI design, governance, and reporting Strong customer-centric and experience-driven service mindset<br><br>3. Commercial & Strategic<br><br>P&L ownership, gross margin management, and utilization optimization RFP / SoW development, pricing strategy, and solution design Vendor and subcontractor management<br><br>4. Behavioral Competencies<br><br>Outcome-driven, accountable, and customer-obsessed mindset Calm and structured under pressure during major incidents and escalations Strong written, verbal, and presentation communication skills Bias toward measurable improvement and pragmatic innovation<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Additional Information<br><br>Job Number 26116571<br><br>Job Category Sales & Marketing<br><br>Location Um Al Saneem Street, Zone 36, Street 827, Building 21, Doha, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>The Director of Marketing Communications is responsible for the planning, direction, control, and coordination of all communication activities, with an emphasis on public relations. Promotes and maintains good communications in order to enhance the prestigious image of the hotel and by doing so contributes to the revenues of the hotel.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br>Required:<br><br> High school diploma or GED; 4 years experience in the sales and marketing, guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br><br>CORE WORK ACTIVITIES <br><br>Managing Marketing Communications Activities<br><br> Develops an annual communications plan with specific goals and budgets as outlined in the hotel's marketing plan/communications manual. Prepares working plans to achieve goals and ensures the communications team is fully briefed on goals and progress. Compares actual achievements against goals on a regular basis and takes corrective action. Assists the DOM in the planning of all mailing activities, and oversees their execution. Ensures that the corporate ID manual is kept up-to-date and implemented as appropriate. Prepares on a timely basis the monthly sales & marketing “communications” report. Supervises and directs photography for advertising, collateral and public relations purposes in liaison with the DOM, the advertising agency and the field marketing department at corporate office. Ensures the department has a comprehensive master slide/photo/CD library for all advertising, collateral and public relations activities, and regularly sends these to corporate office for the image library. Supervises operations of the in-house art department. Monitors activities of competitor hotels and trends within the industry.<br><br>Managing Public Relations Activities<br><br> Acts as official spokesperson for the hotel when appropriate and responds to all media requests within 24 hours. Compiles and maintains a comprehensive list of media contacts and manages them as per the media account management system. Delegates assigned accounts to communications staff as appropriate but takes full responsibility for the key media by maintaining and developing close relationships Prepares press releases for appropriate targeted media, locally, regionally and internationally. Works closely with the corporate and international press offices on developing story angles. Plays a key role in community and government relations as well as VIP handling. Secures opportunities, directs and attends hotel sponsored events, and develops targeted partner relationships. Creates and organizes press promotional activities. Participates in the press events/trips organized by the regional PR offices as required. Conducts press blitzes when appropriate. Ensures press kit information is comprehensive and kept up-to-date.<br><br>Managing Advertising Activities <br><br> Works with the DOM and advertising agency on the rooms and food & beverage tactical advertising campaigns' creative and media plans. Maximizes advertising budget by ensuring that the hotel's creative message and media activities are consistent with the advertising of sister hotels and the company group advertising. Ensures that the advertising creative is in synergy with the company, projecting a consistent and quality message. Reviews the hotel's market segmentation and other appropriate marketing reports to ensure that the media scheduling matches those segments. Monitors and maintains media schedules as well as prompt settlement of accounts.<br><br>Managing Direct Marketing Activities <br><br> Takes an integrated approach to DM activities, ensuring a consistent and quality image is projected. Assists the DOM in the planning, implementation and tracking of electronic marketing activities. Maintains budget control.<br><br>Manages Collateral<br><br> Coordinates and executes production of all printed materials, with assistance of advertising agencies, following the specifications stipulated in the corporate ID manual. Ensures hotel information is updated regularly on the internet/intranet. Supervises the production and quality of all displays and temporary signage in hotel public areas. Supervises and budgets for quality gift items as appropriate. Ensures correct usage of hotel logo on gift items as stipulated in corporate ID manual. Supervises the in-house graphic designer and/or print shop.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Requisition ID: 180797<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Sales Associate is tasked with driving sales and ensuring a positive shopping experience for customers. This role involves meeting store operational needs as directed by store management, including maintaining store cleanliness and adhering to visual standards. Success in this role is measured by the ability to generate sales, create a welcoming environment, and efficiently manage customer transactions.<br><br>What You Will Do:<br><br>Customer Service<br><br>Greet customers immediately as they enter the store with a smile and warm non-business-like greeting. Provide customers with current relevant information about the products. Thank all customers for shopping as they exit the store and invite them to return.<br><br>Sales Operations<br><br>Provide efficient and friendly service at the cash wrap. Offer gift cards and maintain cleanliness at the cash wrap area. Capture customer information in the database.<br><br>Store Maintenance<br><br>Create a sparkling clean and organized environment by maintaining store standards and cleanliness. Uphold visual presentation standards as directed by store management.<br><br>Product Assistance<br><br>Provide quality service in the fitting rooms, following up with customers in a timely manner. Attempt to add on to sales by suggesting additional products to customers.<br><br>Required Skills To Be Successful:<br><br>Excellent customer service skills. Strong verbal communication abilities. Proficiency in handling cash transactions and maintaining data accuracy. Ability to multi-task and maintain high standards in a fast-paced environment.<br><br>What Qualifies You For The Role:<br><br>High School Degree.1-2 years of retail sales experience. Good verbal communication skills. Ability to perform some heavy lifting and stand for at least 8 hours per shift.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
Job Requisition ID: 180798<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Sales Associate plays a crucial role in driving sales and delivering an exceptional customer experience. This role involves engaging customers through enthusiastic and energetic service, maintaining a clean and inviting store environment, and executing various operational tasks as directed by store management. Success in this role is demonstrated through the ability to make a strong positive impression on customers, efficiently manage sales transactions, and contribute to a welcoming shopping atmosphere. The Sales Associate supports the store's operational excellence and contributes to achieving sales targets.<br><br>What You Will Do:<br><br>Store Environment Management<br><br>Maintain a sparkling clean and organized environment by upholding store standards and cleanliness. Ensure visual presentation standards are met consistently.<br><br>Customer Engagement<br><br>Create a positive first impression for customers through an energetic attitude and adherence to dress code. Greet customers immediately upon entering the store with a smile and sincere, welcoming greeting. Thank all customers sincerely for shopping as they exit the store and invite them back.<br><br>Customer Service<br><br>Provide customers with current and relevant information about the products. Deliver quality service in the fitting rooms, following up with customers timely. Attempt to add on to sales to enhance customer satisfaction.<br><br>Sales Operations<br><br>Provide efficient service at the cash wrap, offering gift cards and maintaining cash wrap cleanliness. Capture customer information in the database to assist with customer relationship management.<br><br>Required Skills To Be Successful:<br><br>Excellent verbal communication skills. Strong customer service orientation. Ability to maintain cleanliness and visual standards. Capability to handle physical tasks such as heavy lifting and extended standing.<br><br>What Qualifies You For The Role:<br><br>High School Degree required.1-2 years of retail sales experience. Good verbal communication skills. Ability to perform some heavy lifting and stand for a minimum of 8 hours.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
Job Requisition ID: 180446<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Sales Assistant is key in facilitating positive customer experiences and driving sales within the store. Serving under the guidance of Store Management, this role is fundamental in creating a welcoming and organized retail environment. Success is measured by the ability to maintain store standards, actively engage customers, and support operational tasks such as housekeeping and fitting room service. The ideal candidate is enthusiastic, service-oriented, and capable of operating efficiently independently and as part of a team.<br><br>What You Will Do:<br><br>Store Maintenance<br><br>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.<br><br>Customer Interaction<br><br>Create a positive first impression for the customer through an energetic attitude and adhering to the dress code. Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting. Sincerely thank all customers for shopping as they exit the store and invite them back.<br><br>Product Knowledge and Sales<br><br>Provide customers with current relevant information about the product. Provide quality service in the fitting rooms and attempt to add on to the sale.<br><br>Cashier Duties<br><br>Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.<br><br>Required Skills To Be Successful:<br><br>Strong verbal communication skills. Ability to maintain a clean and organized environment. Skill in customer service and engagement. Basic proficiency in handling cash transactions and gift card offerings.<br><br>What Qualifies You For The Role:<br><br>High School Degree required.1-2 years of retail sales experience necessary. Ability to stand for a minimum of 8 hours, with some heavy lifting involved. Proficiency in verbal communication skills.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
Additional Information<br><br>Job Number 26106931<br><br>Job Category Food and Beverage & Culinary<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Diriger et aider les maîtres d'hôtel pour un nettoyage plus efficace. Garantir que la température de l'eau et les quantités de produits sont appropriés pour le nettoyage et enregistrées. Aider à la mise en place des plats du banquet. Aider les cuisiniers et la brigade pour différentes tâches en fonction des besoins. Fournir les articles dont les cuisiniers ont besoin. Aider lors des banquets et buffets en transportant les articles et en assurant des réserves suffisantes. Apporter les articles nettoyés dans les lieux adéquats. Utiliser et entretenir les outils et équipements de nettoyage, notamment les lave-vaisselle, les lave-mains, les bacs de lavage et les compacteurs de déchets. Aider la direction à embaucher, former, planifier, évaluer, conseiller, rappeler les règles de disciplines, motiver et accompagner les employés. Suivre et appliquer toutes les politiques et procédures de sûreté et de sécurité de la compagnie ; signaler les accidents, les blessures et les conditions de travail dangereuses au responsable ; suivre les formations et certifications sur la sécurité. S’assurer de porter un uniforme de travail propre et complet ; avoir une apparence soignée et professionnelle en tout temps sur les lieux de travail ; respecter la confidentialité dans la diffusion d’informations propres à la bannière et/ou à l’hôtel et protéger tous les biens de la compagnie. Accueillir et recevoir les clients selon les standards de la compagnie, anticiper et répondre aux besoins des clients. Utiliser un langage clair et courtois lors de toute communication. Développer des relations professionnelles positives et constructives avec vos pairs ; s’unir et s’entraider afin d’atteindre les buts communs. Assurer le respect des exigences et des standards de qualité. Déplacer, soulever, porter, pousser, tirer et poser des charges pesant 23 kilos maximum de façon autonome. Être habitué à travailler debout, assis et à être en mouvement sur une longue période de temps. Pouvoir faire des mouvements d’extension et de flexion sur les genoux, notamment se pencher, se tourner, tirer, se baisser. Se déplacer sur des surfaces glissantes, inégales ou en pente. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.<br><br>Expérience de travail connexe:Au moins 2 ans d’expérience de travail connexe.<br><br>Expérience de supervision:Au moins 2 ans d’expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Le Méridien puise son inspiration dans l'époque des voyages glamour, célébrant chaque culture par le prisme d'un esprit épicurien résolument européen. Notre clientèle est curieuse et créative. Cosmopolite et avide de culture, elle apprécie les échanges et elle aime ralentir le rythme pour savourer pleinement l'endroit où elle se trouve. Nous offrons un service à la fois chic et authentique, vraiment inoubliable grâce à des expériences qui incitent à profiter des plus beaux moments de la vie. Nous recherchons des personnes curieuses et créatives pour rejoindre notre équipe. Si vous aimez nouer des liens avec des clients partageant le même état d'esprit et avez à cœur de créer des expériences inoubliables, nous vous invitons à découvrir les offres d'emploi chez Le Méridien. En rejoignant Le Méridien, vous intégrerez le portefeuille d'enseignes de Marriott International. Rejoignez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de trouver un sens à votre vie professionnelle, de faire partie d'une équipe internationale d'exception et de devenir la meilleure version de vous-même.
Mandarin Oriental, Doha is looking for a Marketing Communications Manager to join our Commercial Strategy team.<br><br>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.<br><br>About The Job<br><br>Based at Mandarin Oriental, Doha within the Commercial Strategy Department in Doha, the Marketing Communications Manager is responsible for developing and executing integrated marketing, communications, public relations, partnership and brand strategies that enhance the hotel's positioning, reputation and commercial performance. The role oversees media relations, content development, marketing campaigns, events, partnerships and CSR initiatives while ensuring all activities align with Mandarin Oriental Hotel Group brand standards. The Marketing Communications Manager reports to the Director of Commercial Strategy.<br><br>As Marketing Communications Manager, you will be responsible for the following duties:<br><br>Developing and implementing integrated Marketing & Communications strategies aligned with business objectives and brand standards. Driving brand visibility, reputation and positioning through media relations, content, partnerships, campaigns and consumer marketing initiatives. Managing public relations activities, media enquiries, press visits, influencer collaborations and agency relationships. Leading the planning and execution of marketing campaigns, events, brand activations and CSR initiatives. Developing compelling content across all communication channels while ensuring consistency of brand messaging and visual identity. Managing marketing performance reporting, campaign analysis, budgets and annual marketing planning. Collaborating with Commercial, Revenue, Operations, Spa and Food & Beverage teams to support revenue-generating initiatives. Building strategic partnerships that enhance guest engagement, awareness and market presence.<br><br>As Marketing Communications Manager, We Expect From You<br><br>Minimum 5-7 years' experience within luxury hospitality, luxury retail, tourism, lifestyle brands or agency environments. Proven experience in Marketing Communications, Public Relations, Brand Management and partnership development. Exceptional written and verbal communication skills in English; Arabic is an advantage. Strong understanding of luxury hospitality, affluent travel markets and brand storytelling. Experience managing media relations, agencies, events, sponsorships and integrated marketing campaigns. Strong leadership, project management and stakeholder management skills. Degree or equivalent qualification in Marketing, Communications, Public Relations, Hospitality Management or Business Administration.<br><br>Our commitment to you <br><br>Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets<br><br>We’re Fans. Are you?
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Provide a courteous, professional, efficient, and flexible service at all times. Be well groomed, clean, and pleasant. Report for duty on time in accordance with company policy and adhering to grooming standards, for the shift handovers. Have a full knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities such as Spa, Restaurants, and Gym etc. Register all the information, updates and instruction learned during the day before leaving the office. Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards. Fill in the daily guest report and ensure any pending items at the end of a shift are handed over. Keep the guest’s agenda on a daily basis and have track of the location where the guests are. Welcome the guest by the main entrance depending on the time. Register and regular updating in SAG information Group for all known of guest’s movement, activity, plan, schedule, F&B order, special amenity, allocation change, room move, etc. – To the best of your knowledge. Check in the guest in the commodity of their suite, respecting all the set standards by the Front Office. Offer suite orientation to the arrival guests following all Forbes, LQA and Rosewood standards. Extend special attention to suites occupied by families according to the culture. Offer services of unpacking-packing luggage. Take care of the guest’s laundry, pressing and dry-cleaning with coordination of valet service. Maintain guest room and wardrobe in a neat and tidy fashion. Arrange the fruit basket and amenities for arrivals and refill them on a daily basis according to the guest’s wishes when needed. Clean and polish all cutlery, glasses, dishes, and napkins in the suites prior to guest arrivals. Ensure all items are perfectly folded and placed in the right position as per Rosewood standards. Polish the guest shoes as per the set standards with the shoes tree in each pair of shoes. Deliver appropriate newspapers to the guest rooms. Coordinate with the front desk for speed check-in & check-out as per guest request. Deliver guests’ mail and messages promptly. Inform the housekeeping department of the time desired for the daily cleaning and turn-down service. Make aware all the hotel departments about guest allergies and food preferences. Be fully conversant with all services and facilities offered by the hotel. Be fully conversant with new promotions, Menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures. Be fully conversant with accommodation features: lay-out, room type, location décor, in room facilities and equipment. Assist in arranging medical assistance when needed. Have a thorough understanding and knowledge of use of the equipment and techniques such as silverware and chinaware maintenance. Have a thorough understanding of the technical features of the suites. Have good knowledge of how to serve guests their meals and drinks in their suite. Be the main contact for guests and the hotel during suite receptions and dinner parties. Prepare arrival and departure gifts to be given to the guest. Perform all duties with the same sense of priority and dedication. Monitor operating supplies and reduce spoilage and wastage. Keep a friendly environment attitude at all times. Host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous manner. Serve our guests in a calm, discrete and courteous manner, respecting timing standards. Support the other departments such as Housekeeping, Concierge Room service and Front Office with their duties when needed. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Keep a critical eye during the process of room inspection and to report any default equipment. Coordinate with the front desk for speed check-in & check-out as per guest request. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Anticipate guest needs, respond promptly, and acknowledge all guests, however busy or whatever time of the day.
Additional Information<br><br>Job Number 26105206<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>調理に必要な食材の準備(食材の分量分け、みじん切り、保存など) 新鮮な野菜や果物の洗浄と皮むき、食材の計量、測定、混合 レシピ、品質基準、盛り付け基準、食品準備チェックリストに従った食品の準備と調理。冷たい食品の準備 オーブン、ストーブ、グリル、電子レンジ、フライヤーの操作。食品が十分に調理されているかを確認するためのテストを行う。食品準備中の食品の品質の監視 作業場の準備と後片付け。適切な容器に適切な分量の食品を盛り付ける。キッチンエリア、テーブル、道具、ナイフ、設備の洗浄と消毒。機器と食品の温度が適切であることを確認する。<br><br>会社および安全・セキュリティに関する方針および手順をすべて遵守し、メンテナンスの必要性、事故、負傷、および安全でない作業環境をマネージャーに報告し、安全トレーニングおよび認定を完了する。制服および身だしなみが清潔でプロフェッショナルであることを確認し、機密情報を守り、会社の資産を保護する。明確かつプロフェッショナルな言葉遣いで他の人と話す。他の人々と前向きな業務上の関係を築き、維持し、チームが共通の目標を達成できるようサポートし、他の従業員の懸念に耳を傾け、適切に対応する。品質に関する期待と基準の遵守を徹底する。長時間または勤務シフト全体を通して、立ち、座り、または歩く。頭上および膝下に手を伸ばし、屈んだり、ひねったり、引っ張ったり、かがんだりする。25 ポンド以下の物体を補助なしで移動、持ち上げ、運び、押し、引っ張り、配置します。<br><br>。上司の指示により、その他の妥当な職務を遂行する。<br><br>望ましい資格<br><br>学歴: 高校卒業または G. E. D. 相当。<br><br>関連業務経験: 少なくとも 1 年間の関連業務経験。<br><br>監督経験: 監督経験なし。<br><br>ライセンスまたは認定: なし<br><br>マリオットインターナショナルでは、機会均等の雇用主として、すべての人を歓迎し、機会を提供するよう努めています。アソシエイトひとり一人のバックグラウンドが評価され、尊重される環境を積極的に育んでいます。私たちの最大の強みは、アソシエイトの様々な文化、才能、経験が豊かに融合している点にあります。当社は、身体障害者、退役軍人、あるいは準拠法によって保護されるその他の根拠を含め、あらゆる根拠に基づく差別の撤廃に取り組んでいます。<br><br>ウェスティンでは、お客様が旅行中の最も必要な時に、自分自身のコントロールを取り戻し、心身のウェルビーイングを高めることができるように尽力することで、お客様が最高の自分でいられるような環境を提供しています。ホスピタリティ業界において卓越したウェルネスブランドになるというブランドミッションを達成するためには、ブランド独自のプログラムを実現する、情熱的で熱心なアソシエートが必要です。私たちは、アソシエートが職場内外で自分自身のウェルビーイングを維持してくれることを望んでいます。情熱的、活動的で、自分の健康維持に誇りを持っている人、楽観的で、冒険好きな人は、ウェスティンにとって理想的な候補者です。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し 、最高の自分になることができる場所 で働いてみませんか。
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Quality:• Ensure all hotel areas and team meet Rosewood’s service standards.• Drive and lead Initiatives for increasing awareness of Rosewood’s service standards across the Front of House to ensure quality service & products remain at the forefront.• Ensure departmental action plans are implemented and reviewed following quality service audit results.• Review the daily activities of all areas directly responsible for.• Review, in conjunction with the Guest Relations team, arrivals and departures on a daily basis, ensuring that the necessary room allocations are made, and amenity requirements are communicated to the appropriate departments for action.• Maintain a lobby & front of house presence as appropriate: greeting VIP and regular guest arrivals (residential and non-residential); ensuring Rosewood’s service standards are consistently achieved; monitoring the physical appearance and cleanliness of the areas.• Oversee to ensure that a concise and accurate guest history system is maintained, and that recorded requirements are complied with for each individual guest.• Monitors the associates to ensure guests receive prompt, cordial attention, and personal recognition, in line with corporate policies and standards at all times.• Drive the performance of the Front of House to ensure the delivery of the highest quality of service in conjunction with Forbes, LQA and Rosewood Brand Standards.• Seeks feedback on guest satisfaction and ensures an effective process is in place to manage guest concerns and complaints, focusing on rectification & guest satisfaction.• Oversees group business, reviewing and ensuring details of conference resumes are met and serve as a liaison with the conference conveners.• Reviews arrival reports and VIPs to ensure all special requirements are met or exceeded.• Effectively maximizes inventory levels during high occupancy/sold out nights.• Collaborate with maintenance and housekeeping teams to address any maintenance issues or cleanliness concerns promptly.• Schedule and supervise associate to ensure adequate coverage during peak hours and special events.<br>Financial:• Generally being alert to opportunities to improve the profitability of the Hotel i.e. through controlling wastage and being responsible for the economy of all utilities and resources.• To actively promote the services and facilities available to guests within the hotel and Rosewood Hotels & Resorts, maximizing revenue from other outlets (e.g. car transfers, valet services, Spa and Food & Beverage facilities, etc.)• Manages and sets targets for the Hotel’s Front Office Upselling Program.• Conducts comprehensive monthly departmental meetings to include review of Profit and Loss’s (as maybe needed), core programs, customer issues, strategic development, future activities, etc.• Monitor annual department budgets with Heads of Department throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.• Accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.• Ensure that agreed credit procedures are complied with by direct reporting colleagues, and to attend monthly credit meetings.<br>Leading:• Actively drives productivity initiatives, without negatively impacting customer service levels.• Maintains appropriate standards of conduct, dress, hygiene, uniforms, appearance, and posture of all Front Office associates.• Develops and updates policies and manuals, as related to the Departments, for implementation in the field, while ensuring compliance to the same for consistency across the group.• Ensure efficient and well-organized departments, ensure all associates are well trained and highly motivated and the development of high potential.• To ensure that new associates receive an appropriate level of job skills training to enable them to perform their duties to the required standard, upon completion of the initial training period.• To ensure accurate departmental records with respect to associates training and development and departmental communication issues.• To assist in the creation of full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization and manage updates.• To conduct selection interviews alongside the Talent & Culture Team for potential new team members as and when required.• To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel’s succession planning is upheld.• To maintain discipline within the Hotel and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent & Culture Department.• To be responsible for the welfare and motivation of associates making use of the information obtained through the annual associates surveys, appraisals and frequent one to one.
???? Welcome to Your Next Adventure!<br><br>Snoonu is Qatar's first super-app — a fast-scaling technology platform that spans food delivery, grocery, pharmacy, fashion, electronics, and logistics. As we continue to grow across new verticals and integrate into a pan-GCC operation, the talent we attract will define the next chapter of our story.<br><br>The Talent Acquisition Manager will own the design and execution of recruitment strategies for Snoonu's business functions — including operations, logistics, commercial, finance, marketing, and corporate teams. This role is both strategic and hands-on: you will build the systems and partnerships that power our business hiring engine while ensuring every candidate interaction reflects Snoonu's values of innovation, integrity, and excellence.<br><br>Strategic Responsibilities<br><br>???? What You’ll Get Your Hands On:<br><br>Review, design and implement talent acquisition strategies for business functions — operations, logistics, commercial, finance, marketing and corporate — aligned with Snoonu's growth roadmap and workforce plan. Partner with business department heads and senior leadership to forecast hiring needs, define ideal candidate profiles, and set quality benchmarks for each function. Build and maintain a proactive talent pipeline across business-critical roles, ensuring readiness for rapid scaling, new vertical launches, and market entry. Own recruitment analytics — track, report, and act on metrics such as time-to-fill, cost-per-hire, quality-of-hire, and offer acceptance rate to continuously improve the hiring function. Lead workforce planning and diversity hiring initiatives, ensuring Snoonu's teams reflect the international and multicultural community we serve. Coordinate with the tech/product TA stream to ensure a unified candidate experience, consistent employer messaging, and shared best practices across hiring functions. Contribute to employer branding campaigns and initiatives, working closely with the Head of Talent Acquisition to strengthen Snoonu’s employer brand across Qatar and the GCC.<br><br>Operational Responsibilities<br><br>Manage the full-cycle recruitment process from requisition through onboarding, ensuring a seamless and positive candidate experience at every touchpoint. Source and attract candidates through a diverse mix of channels — job boards, social media, headhunting, university partnerships, employee referrals, and community events. Conduct structured interviews and assessments, evaluating candidates not only for skills and qualifications but for alignment with Snoonu's core values. Manage and develop the recruitment team, setting clear goals, coaching on best practices, and fostering a high-performance culture within the TA function. Manage relationships with external recruitment agencies, executive search firms, and job platforms to ensure quality, cost efficiency, and SLA compliance. Ensure all recruitment practices comply with Qatar labor law, visa and sponsorship requirements, and Snoonu's internal policies. Collaborate with the People & Culture team on onboarding improvements, ensuring a smooth handoff from candidate to new hire.<br><br>????♂️ The Magic You Bring<br><br>Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is a plus.7+ years of progressive experience in talent acquisition or recruitment, with at least 3 years in a managerial or team-lead capacity. Demonstrated ability to recruit across business functions — operations, logistics, commercial, finance, marketing, and corporate — ideally within a high-growth or startup environment. Strong command of full-cycle recruitment, modern sourcing techniques, and structured interviewing methodologies. Hands-on experience with Applicant Tracking Systems (ATS) and HR technology platforms. Excellent interpersonal, communication, and negotiation skills, with the ability to influence hiring managers and senior stakeholders. Strategic thinker who thrives in a fast-paced, ambiguous environment and can balance multiple priorities with strong organizational discipline.<br><br>✨ Bonus Points If You Have<br><br>Experience conducting executive-level and confidential searches for business leadership roles, ideally within the e-commerce, delivery, or logistics sectors. Background in the super-app, e-commerce, delivery or logistics industry — or with direct competitors. Track record of contributing to employer branding initiatives that measurably improved talent attraction. Experience with data-driven recruitment, people analytics, and building recruitment dashboards. Familiarity with GCC labor markets, Qatar employment law, and visa/sponsorship processes.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
Additional Information<br><br>Job Number 26096546<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>Preferably Female, Arabic Speaker<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.