Fleet manager jobs
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Job Requisition ID: 180446<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Sales Assistant is key in facilitating positive customer experiences and driving sales within the store. Serving under the guidance of Store Management, this role is fundamental in creating a welcoming and organized retail environment. Success is measured by the ability to maintain store standards, actively engage customers, and support operational tasks such as housekeeping and fitting room service. The ideal candidate is enthusiastic, service-oriented, and capable of operating efficiently independently and as part of a team.<br><br>What You Will Do:<br><br>Store Maintenance<br><br>Create a sparkling clean and organized environment by maintaining store standards and cleanliness.<br><br>Customer Interaction<br><br>Create a positive first impression for the customer through an energetic attitude and adhering to the dress code. Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting. Sincerely thank all customers for shopping as they exit the store and invite them back.<br><br>Product Knowledge and Sales<br><br>Provide customers with current relevant information about the product. Provide quality service in the fitting rooms and attempt to add on to the sale.<br><br>Cashier Duties<br><br>Provide efficient service at the cash wrap, offer gift cards, maintain cash wrap cleanliness, and capture customer information in the database.<br><br>Required Skills To Be Successful:<br><br>Strong verbal communication skills. Ability to maintain a clean and organized environment. Skill in customer service and engagement. Basic proficiency in handling cash transactions and gift card offerings.<br><br>What Qualifies You For The Role:<br><br>High School Degree required.1-2 years of retail sales experience necessary. Ability to stand for a minimum of 8 hours, with some heavy lifting involved. Proficiency in verbal communication skills.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
<p>JOB DESCRIPTION</p><p>COMMISSIONING ENGINEER</p><p><strong>Systems Coverage</strong></p><p><strong>Plan, test, and commission the following ELV systems:</strong></p><p>· Security Systems: CCTV, Access Control, Intrusion Detection, Perimeter Security</p><p>· Fire Alarm & Life Safety Systems: Fire Detection, Emergency Voice Evacuation, PA/VA systems</p><p>· Building Management Systems (BMS/BAS): HVAC controls, lighting control, energy monitoring</p><p>· Structured Cabling Systems: Fiber optic, copper (Cat6/6A), backbone and horizontal cabling</p><p>· Audiovisual Systems: Conference room AV, digital signage, background music</p><p>· ICT & Network Systems: Active network equipment, Wi-Fi, LAN/WAN infrastructure</p><p>· Other ELV Systems: Intercom, master clock, nurse call, parking management, building automation</p><p><strong>Pre-Commissioning & Testing</strong></p><p>· Review ELV design drawings, schematics, and specifications</p><p>· Conduct cable continuity, attenuation, and performance tests (OTDR, Fluke testing)</p><p>· Perform point-to-point verification of all field devices</p><p>· Test system functionality in standalone mode before integration</p><p>· Verify grounding, bonding, and earthing for ELV systems</p><p>· Execute insulation resistance and megger tests</p><p><strong>Commissioning & Integration</strong></p><p>· Configure and program system controllers, servers, and workstations</p><p>· Integrate ELV systems with each other and with MEP systems via protocols (BACnet, Modbus, TCP/IP)</p><p>· Set up and optimize software platforms for monitoring and control</p><p>· Conduct end-to-end system performance tests</p><p>· Verify alarm management, reporting, and failover mechanisms</p><p>· Perform load testing and stress testing of network systems</p><p><strong>Documentation & Handover</strong></p><p>· Prepare commissioning test reports, checklists, and certificates</p><p>· Update as-built drawings and system configuration documents</p><p>· Compile operation and maintenance manuals</p><p>· Conduct client training sessions and system demonstrations</p><p>· Ensure snag list clearance and defect-free handover</p><p><strong>Technical Skills & Tools</strong></p><p><strong>Required Technical Competencies</strong></p><p>· Proficiency with testing equipment: OTDR, cable certifier (Fluke DSX/DXT), multimeter, network analyzer</p><p>· Experience with commissioning software specific to ELV systems</p><p>· Knowledge of IP networking, subnetting, VLAN configuration</p><p>· Understanding of integration protocols: BACnet, Modbus, KNX, LonWorks, OPC</p><p>· Ability to interpret ELV shop drawings, riser diagrams, and SLDs</p><p><strong>Standards & Compliance</strong></p><p>· Familiarity with relevant standards: BICSI, TIA/EIA, ISO, NEC, local civil defense regulations</p><p>· Knowledge of fire and safety codes related to ELV systems</p><p>· Understanding of cybersecurity basics for networked building systems</p><p><strong>Qualifications & Experience</strong></p><p><strong> Education</strong></p><p>· Bachelor’s degree in Electronics, Telecommunications, Electrical Engineering, or related field</p><p>· Diploma with substantial experience may be considered</p><p><strong>Certifications (Preferred)</strong></p><p>· BICSI RCDD, DCDC, or Technician</p><p>· Cisco CCNA/Networking certifications</p><p>· Manufacturer-specific certifications (e.g., Siemens, Honeywell, Schneider, Axis, Hikvision)</p><p>· PMP or Commissioning-specific certifications (CxA, CBCP)</p><p><strong>Experience</strong></p><p>· Minimum 5-7 years in ELV systems testing and commissioning</p><p>· Hands-on experience with at least 4-5 major ELV systems</p><p>· Background in construction or MEP projects (high-rise, hospitals, airports, data centers, smart buildings)</p><p>· Experience in managing commissioning for projects >10,000 sq. meters</p><p> </p>
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<span><br>POSITION SUMMARY<br>Monitor property grounds to ensure a pleasant appearance. Maintain lawns by mowing, edging, raking leaves, and performing other lawn maintenance functions. Wash, clean, and re-fuel all equipment after use. Maintain flower beds, baskets, and boxes by watering, removing weeds, trimming, and performing other maintenance. Remove and bag trash from all exterior trash cans. Maintain the appearance of fountains, planters, or other grounds features by cleaning, replacing or making repairs. Maintain the appearance and safety of sidewalks, driveways, cart paths, or parking lots by filling in cracks, holes, and making other repairs. Operate tractors, trucks, or utility vehicles to transport equipment and supplies.<br>Follow all company and safety and security policies and procedures; report defective equipment, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Support team to reach common goals. Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Removal of snow and maintenance of ice management (if applicable). Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Greet and escort guests to rooms. Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage. Supply guests with directions. Arrange transportation (e.g., taxicab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed. Communicate parking procedures to guests/visitors.<br>Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons on property premises. Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. <br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: <br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. <br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. <br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. <br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: <br>- Exclusive training and leadership development programs <br>- Recognition and rewards for exceptional service <br>- Preferential Members Rates at Marriott Hotels Globally <br>- Dining & Wellness discounts for your family and you <br>- Medical Insurance Coverage <br>- An HR team dedicated to your success and wellbeing <br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Spa Receptionist at The Ritz-Carlton Doha, you will be the first point of contact for guests visiting the spa. You will deliver exceptional service by welcoming guests, managing appointments, coordinating spa operations, and ensuring a seamless luxury experience that reflects The Ritz-Carlton Gold Standards and Marriott International service culture.<br>Key Responsibilities<br>Welcome guests warmly and provide a personalized and professional spa experience.<br>Handle spa reservations, appointments, and guest inquiries via phone, email, and in person.<br>Explain spa treatments, facilities, packages, and promotional offers to guests.<br>Check guests in and out efficiently and process payments accurately.<br>Maintain guest records and ensure confidentiality of personal information.<br>Coordinate appointment schedules with therapists and spa attendants.<br>Promote and upsell spa services, memberships, retail products, and special packages.<br>Ensure the reception area is clean, organized, and maintained to luxury standards.<br>Address guest concerns promptly and escalate issues when necessary.<br>Support daily spa operations, inventory control, and administrative tasks.<br>Adhere to all company policies, health and safety regulations, and grooming standards.<br>Preferred Qualifications<br>High school diploma or equivalent; hospitality-related qualification preferred.<br>Previous experience in a luxury hotel, spa, wellness center, or customer service environment.<br>Excellent communication and interpersonal skills.<br>Strong organizational and multitasking abilities.<br>Proficiency in Microsoft Office and spa reservation systems.<br>Fluency in English; additional languages are an advantage.<br>Ability to work flexible schedules, including weekends and holidays.<br>Core Competencies<br>Guest-focused service mindset<br>Professional appearance and demeanor<br>Attention to detail<br>Teamwork and collaboration<br>Problem-solving skills<br>Sales and upselling ability<br>Time management and organization<br>Marriott/Ritz-Carlton Values<br>Demonstrate The Ritz-Carlton Gold Standards.<br>Create memorable guest experiences through genuine care and personalized service.<br>Foster a positive and respectful work environment.<br>Uphold the highest standards of integrity, quality, and professionalism.<br>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Job Summary<br><br>The Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, team members and team members. The role provides a visible and professional security presence throughout the hotel while proactively identifying and mitigating risks.<br><br>The Security Officer conducts regular patrols, monitors security systems, responds to incidents and emergencies, enforces established hotel security procedures, and provides appropriate assistance to guests and team members. The position requires sound judgment, discretion, effective communication, and the ability to remain calm and professional in challenging situations.<br><br>Key Responsibilities<br><br>Security Operations<br><br>Conduct regular and documented patrols of all designated areas, including guest floors, public areas, back-of-house areas, parking facilities, entrances, and hotel perimeter. Maintain a visible, professional, and discreet security presence throughout the property. Monitor CCTV, access control systems, alarm panels, radios, and other security-related systems and equipment. Monitor and control access to restricted areas in accordance with hotel procedures. Respond promptly and appropriately to security alarms, suspicious activity, disturbances, and reported incidents. Enforce hotel security policies and procedures consistently and professionally. Identify, assess, and report security risks, unsafe conditions, suspicious behaviour and potential vulnerabilities. Conduct authorized bag inspections, vehicle inspections and other security checks in accordance with hotel policy and applicable requirements. Maintain strict control and accountability of master keys, access cards and other security-sensitive items.<br><br>Incident & Emergency Response<br><br>Respond to medical, fire, evacuation, and other emergency situations within the scope of training and hotel procedures. Provide appropriate initial assistance and coordinate with management and relevant emergency services when required. Liaise with police, fire services, EMS, and other authorized agencies as directed or when circumstances require. Complete clear, factual, timely, and confidential incident reports for all significant security incidents. Maintain accurate security logs, occurrence books, shift reports and other required records.<br><br>Guest & Support<br><br>Provide courteous and professional assistance to guests, including directions, escorts, guest lockouts, and other appropriate security-related assistance. Assist with lost and found procedures in accordance with hotel policy. Support safe deposit box procedures and other security-sensitive guest services as assigned. Handle guest, team members and hotel information with discretion and always maintain confidentiality. Maintain a service-oriented approach while ensuring that security procedures and standards are upheld.<br><br>Safety, Compliance & Training<br><br>Identify and report safety hazards, maintenance concerns, security deficiencies, and other conditions that may present a risk to guests, team members, or hotel property. Participate in emergency drills, security exercises, training programs, briefings, and departmental meetings. Maintain knowledge of hotel emergency procedures, evacuation plans, security policies, and relevant operating procedures. Ensure all security equipment issued or used during the shift is maintained, accounted for, and reported if defective or missing. Comply with all hotel policies, procedures, standards, and applicable laws and regulations. Perform any other reasonable duties and responsibilities as assigned by the Security Manager or authorized management.<br><br>Qualifications & Requirements<br><br>Education<br><br>High school diploma or equivalent. Additional security, law enforcement, hospitality, or safety-related training is preferred.<br><br>Experience<br><br>Minimum 1–2 years of experience in hotel security, security services, law enforcement, military, emergency response, or a related field is preferred. Previous experience in a hotel or hospitality environment is an advantage.<br><br>Physical Requirements<br><br>Ability to stand and walk for extended periods, including during an 8–12 hour shift where operationally required. Ability to climb stairs and access different areas of the hotel during patrols and emergencies. Ability to work indoors and outdoors and in varying weather conditions. Ability to respond quickly to emergency situations, subject to applicable safety requirements and reasonable accommodation.<br><br>Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company’s Count on Me! service culture to be responsive, respectful and deliver a great experience.<br><br>Skills: Customer Intelligence, Detail Oriented, Team Player
Job Requisition ID: 179678<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Customer Service Associate is pivotal in driving sales and delivering an exceptional customer experience. They are responsible for engaging with customers, providing knowledgeable and friendly service, and maintaining store standards. Success in this role involves meeting sales targets, ensuring a clean and inviting store environment, and upholding company policies. The role requires strong communication skills and an ability to work collaboratively with the store team to achieve business objectives.<br><br>What You Will Do:<br><br>Customer Engagement<br><br>Create a positive first impression for customers through energetic demeanor and adherence to the dress code. Greet customers immediately upon entering the store with a sincere and warm welcome. Provide customers with current and relevant information about products. Express gratitude to all customers for shopping at M&S and invite them to return.<br><br>Sales and Service<br><br>Deliver quality service in the fitting rooms and follow up with customers. Attempt to add on to sales during interactions and assist in achieving sales targets. Efficiently manage services at the cash wrap, offer gift cards, and capture customer information for the database.<br><br>Operational Duties<br><br>Maintain store standards and cleanliness to create a sparkling and organized environment. Participate in and attend all store meetings and related functions. Complete other duties as assigned by store management, including meeting weekly sales targets. Maintain punctuality and adhere to designated work schedule.<br><br>Policy and Procedures<br><br>Comply 100% with M&S policies and procedures. Demonstrate flexibility and collaborate effectively with peers and management. Perform housekeeping duties as required.<br><br>Required Skills To Be Successful:<br><br>Excellent verbal communication skills. Ability to identify and stay ahead of fashion trends. Strong customer service orientation. Capacity to work flexibly within a team environment.<br><br>What Qualifies You For The Role:<br><br>High School Degree or equivalent.1-2 years of retail sales experience. Good verbal communication skills and ability to engage with diverse customers. Physical ability to perform tasks such as heavy lifting and standing for extended periods.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…
Additional Information<br><br>Job Number 26107757<br><br>Job Category Loss Prevention & Security<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Mener des audits de contrôle des clés, surveiller les armoires à clés électroniques, délivrer/recevoir les passes, radios et bipeurs ; assurer leur conservation dans un lieu sûr. Effectuer des rondes dans l'ensemble de l'hôtel ; aider les clients à accéder aux chambres. Surveiller les équipements de vidéosurveillance et les systèmes d'alarme. Réagir en cas d'accident, contacter les services d'urgence ou réaliser les gestes de premiers secours/de réanimation cardio-respiratoire selon les cas. Aider les clients/employés lors des situations d’urgence. Prévenir les personnes appropriées en cas d'accident, d'attaque ou d'incident divers. Désamorcer les tensions entre clients/employés. Appeler une aide extérieure si nécessaire. Remplir des rapports d'incident pour décrire tous les incidents liés à la sécurité/protection des biens et des personnes. Trouver une solution aux situations dangereuses. Escorter les personnes indésirables hors de l'hôtel. Se rendre sur le lieu des vols/accidents de voiture. Appeler de l'aide en utilisant les codes appropriés. Remplir un rapport d'activité quotidien de protection des biens et des personnes en fin de quart. Respecter la confidentialité de l'ensemble des documents/rapports ; informer uniquement les personnes autorisées. Fournir les documents appropriés aux employés ayant besoin d'un traitement médical extérieur. Saisir, relire et copier des rapports de sécurité. Aider la direction en formant et motivant les employés ; servir de modèle. Répartir les tâches et s'assurer qu'elles sont effectuées dans les temps.<br><br>Suivre et appliquer toutes les politiques et procédures de sécurité de la chaîne; rapporter les problèmes de maintenance, les risques d’accident, les accidents ou les blessures; suivre les formations et obtenir les certifications requises en matière de sécurité. Veiller à ce que son uniforme et son apparence soient propres et professionnels. Respecter la confidentialité des renseignements exclusifs; protéger les biens de l’entreprise. Soutenir tous les collègues et les traiter avec dignité et respect. Soutenir l’équipe dans l’atteinte des objectifs communs. Se conformer aux attentes et aux normes d’assurance qualité. Déplacer, soulever, porter, pousser, tirer et placer des objets pesant jusqu’à 50 livres (22,7 kg) sans assistance. Aider à déplacer, soulever, porter, transporter et placer des objets pesant plus de 75 livres (34 kg). Se tenir debout, assis ou marcher pendant une période prolongée ou pour un quart de travail complet. Se déplacer à la vitesse requise pour répondre aux situations de travail (p. ex., courir, marcher, jogging). Lire et vérifier visuellement l’information dans une variété de formats (p. ex., en petits caractères). Inspecter visuellement les outils, l’équipement et les machines (p. ex., pour identifier les défauts). Entrer et trouver de l’information en rapport au travail à l’aide d’ordinateurs et de systèmes de point de vente. Saisir, faire tourner et manipuler des objets de taille et de poids différents nécessitant une excellente motricité et coordination œil-main. Atteindre les objets au-dessus de la tête et au-dessous des genoux, y compris se plier, faire des rotations du corps, tirer et se baisser. Se déplacer dans des espaces étroits, confinés, ou élevés. Se déplacer sur des surfaces en pente, inégales ou des marches glissantes. Monter et descendre les escaliers et les rampes de service. Accueillir et reconnaître tous les clients selon les normes de l’entreprise. Parler aux autres en utilisant un langage clair, approprié et professionnel et répondre au téléphone en utilisant l’étiquette appropriée. Écouter et réagir de manière appropriée aux préoccupations des clients et aux autres employés. Utiliser un langage clair et courtois lors de toute communication. Demeurer vigilant afin de détecter les personnes indésirables sur la propriété. Effectuer toutes les autres tâches demandées par les responsables et qui correspondent au poste.<br><br>Qualifications Recommandées<br><br>Niveau d’études:Diplôme d’études secondaires ou équivalence de niveau secondaire.<br><br>Expérience de travail connexe:Aucune expérience de travail connexe.<br><br>Expérience de supervision:Aucune expérience de supervision.<br><br>Permis ou certification:Aucune<br><br>Chez Marriott International, nous nous engageons à promouvoir l’égalité d’accès à l’emploi, à accueillir dignement chaque personne et à offrir les mêmes opportunités à tous. Nous avons instauré un environnement dans lequel les particularités de nos collaborateurs sont appréciées et célébrées. Notre plus grande force réside dans le mélange varié de cultures, de compétences et d’expériences de nos collaborateurs. Nous veillons à prévenir toute discrimination fondée sur des critères protégés, notamment le handicap, le statut de vétéran et tout autre aspect couvert par la loi en vigueur.<br><br>Chez Westin, nous offrons à notre clientèle la possibilité de reprendre le contrôle et d'améliorer son bien-être lorsqu'elle en a le plus besoin, afin qu'elle puisse donner le meilleur d'elle-même. Pour réaliser notre mission qui est de devenir la première enseigne de bien-être dans le secteur de l'hôtellerie, nous recherchons des employés et employées dont la passion et la motivation donneront vie à notre offre unique. Nous souhaitons que nos employés et employées se sentent bien, au sein de nos établissements comme en dehors. Si vous êtes une personne passionnée, active, soucieuse de son bien-être, optimiste et audacieuse, vous êtes la personne idéale pour travailler chez Westin. Choisissez une entreprise qui vous donne la possibilité de donner le meilleur de vous-même, de donner un sens à votre vie professionnelle, de faire partie d'une incroyable équipe internationale et de devenir la meilleure version de vous-même.
Job Requisition ID: 180819<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Junior HR Business Partner is responsible for providing comprehensive HR business partnering support for Doha Festival City Mall in Qatar. The role focuses on fostering a high-performance culture and ensuring alignment with HR policies and procedures. The Junior HRBP collaborates with stakeholders, manages employee relations, workforce planning, and contributes to talent acquisition and engagement processes, ensuring compliance with internal standards and labor laws.<br><br>What You Will Do:<br><br>Provide day-to-day HR business partnering support to assigned business units, serving as the first point of contact for managers and employees on HR-related matters. Implement and support HR policies, procedures, and initiatives, including employee relations, performance management, workforce planning, and engagement activities. Manage employee queries and basic case management, escalating complex issues to the Head of HR, ensuring accurate documentation and timely system updates. Support onboarding, probation reviews, contract changes, and offboarding processes. Contribute to change management and communication initiatives, promoting workplace culture compliance with company policies and labor law. Assess manpower requirements, prepare and review manpower budgets and forecasts. Conduct annual manpower budgeting exercise efficiently, ensure accuracy and collaboration with the Head of HR. Maintain 100% accuracy when providing information or making entries on SAP for budget documentation. Liaise with Hiring Managers and Talent Acquisition Partners to brief and clarify job requirements. Support line managers in creating job requisitions on People Hub (SAP), and review job descriptions. Participate in interviews and selection processes, providing unbiased feedback. Ensure offer letters align with Qatar Compensation structure and Al Futtaim SOPs. Ensure a seamless onboarding experience, arranging induction plans, and preparing joining announcements. Monitor weekly onboarding tracker for accuracy of data related to Doha Festival City Mall. Manage probation process, including scheduling probation meetings and aligning goals with line managers. Ensure employees are informed of relevant HR policies, benefits, and changes. Provide timely resolutions to queries raised by employees, minimizing escalations. Manage talent review processes and identification of critical roles according to internal guidelines. Arrange annual employee engagement and wellbeing calendar, including team building, conferences, and sports events. Ensure high participation and communication of Employee Engagement Surveys and reward platforms. Liaise to provide Training Need Analysis for each division to L&D Partners. Ensure participation in training programs organized by Real Estate L&D and Group HR. Provide timely inputs for salary increments, promotions, and other HR data analytics. Handle all Employee Relations cases with confidentiality, objectivity, and follow principles of natural justice. Organize and document meetings/interviews, sharing outcomes with Group ER for resolution. Manage HR outsourced manpower agency contracts, ensuring compliance with regulations and policies. Monitor service delivery, review agency performance and SLAs, negotiate renewals, and maintain records. Oversee attendance and payroll for outsourced staff, ensuring correct data and compliance with statutory requirements. Coordinate with agencies and internal teams to resolve payroll discrepancies and ensure timely processing.<br><br>Required Skills To Be Successful:<br><br>Strong communication and interpersonal skills. Problem-solving ability and negotiation skills. Time management and ability to manage multiple priorities. Mentoring and coaching skills.<br><br>What Qualifies You For The Role:<br><br>Bachelor's degree in administration or HR.5 years of experience in HR function at a large-sized company and knowledge of Qatar Labor Law. Supervisory skills necessary for effective job performance. Experience in employee relations and maintaining confidentiality in handling sensitive issues.<br><br>About Al-Futtaim Group Real Estate<br><br>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br>About Al-Futtaim Malls<br><br>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br>About Al-Futtaim Engineering & Technologies<br><br>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
About Al Emadi Enterprises Al Emadi Enterprises is a diversified powerhouse and an integrated ecosystem serving Qatar. Built on vision and driven by a legacy of excellence, the group has established itself as a name synonymous with trust. We operate across multiple sectors, creating value and driving innovation. As we enter our next chapter of rapid growth and strategic transformation, we are strengthening our shared services and operating model to support a growing portfolio that includes Al Emadi Properties, Top Performance, Exclusive Motors, Al Emadi Stones, Alhazm Mall, Alhazm Hospitality, Alhazm Events, and Darzi Retail. We are seeking an experienced and ambitious Marketing Manager to elevate our brand presence and drive our marketing strategy across the full group portfolio.<br>Position Overview The Marketing Manager will serve as a strategic leader responsible for developing and executing comprehensive marketing and e-commerce initiatives across the full Al Emadi Enterprises portfolio, including real estate, automotive, natural marble and stone, luxury retail, hospitality, food and beverage, world-class events, destination marketing, and digital commerce businesses. This role requires a business-oriented professional capable of aligning marketing efforts with growth objectives. The successful candidate will manage cross-channel marketing campaigns, enhance brand digital presence, initiate and accelerate e-commerce growth, and ensure consistent customer experience across all business units. By leveraging market insights and performance data, the Marketing Manager will drive customer acquisition, engagement, and retention strategies that support the overarching goals of the CEO and the broader enterprise.<br>Key Responsibilities Strategic Marketing Leadership: The Marketing Manager is tasked with designing and implementing an overarching marketing strategy that aligns with the strategic transformation goals of Al Emadi Enterprises. This involves translating business objectives into actionable marketing plans across diverse sectors, including real estate, automotive, natural stone and marble, premium retail, luxury destination marketing, hospitality, food and bverage, and flagship events. The leader will oversee market research to identify emerging trends, analyze competitor positioning, and uncover new market opportunities in Qatar and the broader region.<br>Brand Management, Corporate Communications, PR, and Strategic Events: A critical component of this role is safeguarding and elevating the Al Emadi Enterprises brand. The Marketing Manager will ensure that all external communications reflect the company's legacy of trust and its vision for the future. This includes managing corporate communications, public relations, media partnerships, proactive media engagement, and reputation management. The role requires developing compelling narratives that highlight the group's integrated ecosystem and the unique value proposition of its individual entities, including Al Emadi Properties, Top Performance, Exclusive Motors, Alhazm Mall, Alhazm Hospitality, Alhazm Events, Al Emadi Stones, and Darzi Retail.<br>The Marketing Manager will also direct the marketing and communications workstream for high-stakes public-relations, product launches, major brand announcements, national events, and flagship group events. Working closely with Alhazm Events and relevant business leaders, the successful candidate will establish clear communication processes to ensure consistent, timely, and high-quality brand representation before, during, and after every critical engagement.<br>Campaign Execution and Digital Optimization: The successful candidate will lead the end-to-end execution of integrated marketing and e-commerce campaigns. This encompasses managing digital marketing channels, traditional advertising, online storefronts, e-commerce conversion initiatives, and digital customer journeys. The Marketing Manager will establish a robust performance tracking framework, utilizing key performance indicators to measure campaign effectiveness, online sales performance, conversion rates, customer acquisition cost, marketing spend, and return on investment. Furthermore, the role involves close collaboration with the sales, operations, and technology teams to ensure that marketing and e-commerce initiatives directly support revenue generation and customer satisfaction.<br>Social Media and Content Leadership: The Marketing Manager will own the group-wide social-media strategy and ensure that each business unit has a clear channel plan, content calendar, visual direction, and publishing cadence. The role will guide the creation of high-quality, brand-aligned content across organic and paid platforms, including campaign assets, short-form video, editorial content, customer stories, and event coverage. The successful candidate will set standards for community management, response quality, escalation, and reputation management, ensuring that audiences receive a timely and consistent experience across the group’s social channels. The Marketing Manager will also identify, assess, and manage influencer, creator, media, and content-production partnerships that contribute to reach, engagement, brand relevance, and commercial outcomes.<br>The role will oversee paid-social planning and optimization, coordinating targeting, creative testing, lead generation, retargeting, and conversion activity with the broader media and e-commerce strategy. The Marketing Manager will use these insights to continuously improve content, media investment, and channel effectiveness across all group companies.<br>Team Leadership and Cross-Functional Collaboration: Operating within a shared services framework, the Marketing Manager will build and mentor a high-performing marketing team. This involves fostering a culture of creativity, accountability, and continuous improvement. The leader will collaborate closely with division heads, the executive leadership team, and external agency partners to ensure seamless execution of marketing activities across the full group portfolio, including and not limited to: Al Emadi Properties, Top Performance, Exclusive Motors, Al Emadi Stones, Alhazm Mall, Alhazm Hospitality, Alhazm Events, and Darzi Retail.<br>Qualifications and Requirements Candidates must possess a strong foundation in business and marketing strategy. Bachelor's degree in Marketing, Business Administration, or a related field is required, with a master's degree or MBA considered highly advantageous. Candidates should demonstrate significant experience in a senior marketing role, preferably within a diversified holding company or across multiple fast-paced industries such as real estate, automotive, or luxury retail. A proven track record of developing and executing successful, data-driven marketing, social-media, and e-commerce campaigns is essential. Experience growing online sales, improving e-commerce's conversion, building social-media communities, managing paid-social performance, and leading content or influencer partnerships is highly preferred. Candidates must exhibit strong analytical skills, with the ability to interpret complex market data and translate it into strategic action. Exceptional communication and interpersonal skills are required to effectively manage stakeholder relationships and present marketing strategies to the CEO . Furthermore, candidates must possess a deep understanding of the Qatar market dynamics and cultural nuances, alongside fluency in English and Arabic.
About Al Emadi Enterprises Al Emadi Enterprises is a diversified powerhouse and an integrated ecosystem serving Qatar. Built on vision and driven by a legacy of excellence, the group has established itself as a name synonymous with trust. We operate across multiple sectors, creating value and driving innovation. As we enter our next chapter of rapid growth and strategic transformation, we are strengthening our shared services and operating model to support a growing portfolio that includes Al Emadi Properties, Top Performance, Exclusive Motors, Al Emadi Stones, Alhazm Mall, Alhazm Hospitality, Alhazm Events, and Darzi Retail. We are seeking an experienced and ambitious Marketing Manager to elevate our brand presence and drive our marketing strategy across the full group portfolio.<br>Position Overview The Marketing Manager will serve as a strategic leader responsible for developing and executing comprehensive marketing and e-commerce initiatives across the full Al Emadi Enterprises portfolio, including real estate, automotive, natural marble and stone, luxury retail, hospitality, food and beverage, world-class events, destination marketing, and digital commerce businesses. This role requires a business-oriented professional capable of aligning marketing efforts with growth objectives. The successful candidate will manage cross-channel marketing campaigns, enhance brand digital presence, initiate and accelerate e-commerce growth, and ensure consistent customer experience across all business units. By leveraging market insights and performance data, the Marketing Manager will drive customer acquisition, engagement, and retention strategies that support the overarching goals of the CEO and the broader enterprise.<br>Key Responsibilities Strategic Marketing Leadership: The Marketing Manager is tasked with designing and implementing an overarching marketing strategy that aligns with the strategic transformation goals of Al Emadi Enterprises. This involves translating business objectives into actionable marketing plans across diverse sectors, including real estate, automotive, natural stone and marble, premium retail, luxury destination marketing, hospitality, food and bverage, and flagship events. The leader will oversee market research to identify emerging trends, analyze competitor positioning, and uncover new market opportunities in Qatar and the broader region.<br>Brand Management, Corporate Communications, PR, and Strategic Events: A critical component of this role is safeguarding and elevating the Al Emadi Enterprises brand. The Marketing Manager will ensure that all external communications reflect the company's legacy of trust and its vision for the future. This includes managing corporate communications, public relations, media partnerships, proactive media engagement, and reputation management. The role requires developing compelling narratives that highlight the group's integrated ecosystem and the unique value proposition of its individual entities, including Al Emadi Properties, Top Performance, Exclusive Motors, Alhazm Mall, Alhazm Hospitality, Alhazm Events, Al Emadi Stones, and Darzi Retail.<br>The Marketing Manager will also direct the marketing and communications workstream for high-stakes public-relations, product launches, major brand announcements, national events, and flagship group events. Working closely with Alhazm Events and relevant business leaders, the successful candidate will establish clear communication processes to ensure consistent, timely, and high-quality brand representation before, during, and after every critical engagement.<br>Campaign Execution and Digital Optimization: The successful candidate will lead the end-to-end execution of integrated marketing and e-commerce campaigns. This encompasses managing digital marketing channels, traditional advertising, online storefronts, e-commerce conversion initiatives, and digital customer journeys. The Marketing Manager will establish a robust performance tracking framework, utilizing key performance indicators to measure campaign effectiveness, online sales performance, conversion rates, customer acquisition cost, marketing spend, and return on investment. Furthermore, the role involves close collaboration with the sales, operations, and technology teams to ensure that marketing and e-commerce initiatives directly support revenue generation and customer satisfaction.<br>Social Media and Content Leadership: The Marketing Manager will own the group-wide social-media strategy and ensure that each business unit has a clear channel plan, content calendar, visual direction, and publishing cadence. The role will guide the creation of high-quality, brand-aligned content across organic and paid platforms, including campaign assets, short-form video, editorial content, customer stories, and event coverage. The successful candidate will set standards for community management, response quality, escalation, and reputation management, ensuring that audiences receive a timely and consistent experience across the group’s social channels. The Marketing Manager will also identify, assess, and manage influencer, creator, media, and content-production partnerships that contribute to reach, engagement, brand relevance, and commercial outcomes.<br>The role will oversee paid-social planning and optimization, coordinating targeting, creative testing, lead generation, retargeting, and conversion activity with the broader media and e-commerce strategy. The Marketing Manager will use these insights to continuously improve content, media investment, and channel effectiveness across all group companies.<br>Team Leadership and Cross-Functional Collaboration: Operating within a shared services framework, the Marketing Manager will build and mentor a high-performing marketing team. This involves fostering a culture of creativity, accountability, and continuous improvement. The leader will collaborate closely with division heads, the executive leadership team, and external agency partners to ensure seamless execution of marketing activities across the full group portfolio, including and not limited to: Al Emadi Properties, Top Performance, Exclusive Motors, Al Emadi Stones, Alhazm Mall, Alhazm Hospitality, Alhazm Events, and Darzi Retail.<br>Qualifications and Requirements Candidates must possess a strong foundation in business and marketing strategy. Bachelor's degree in Marketing, Business Administration, or a related field is required, with a master's degree or MBA considered highly advantageous. Candidates should demonstrate significant experience in a senior marketing role, preferably within a diversified holding company or across multiple fast-paced industries such as real estate, automotive, or luxury retail. A proven track record of developing and executing successful, data-driven marketing, social-media, and e-commerce campaigns is essential. Experience growing online sales, improving e-commerce's conversion, building social-media communities, managing paid-social performance, and leading content or influencer partnerships is highly preferred. Candidates must exhibit strong analytical skills, with the ability to interpret complex market data and translate it into strategic action. Exceptional communication and interpersonal skills are required to effectively manage stakeholder relationships and present marketing strategies to the CEO . Furthermore, candidates must possess a deep understanding of the Qatar market dynamics and cultural nuances, alongside fluency in English and Arabic.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Be able to perform job functions with attention to detail, speed, and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand a guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest information and pertinent hotel data. Provide a courteous, professional, efficient, and flexible service at all times. Be well groomed, clean, and pleasant. Report for duty on time in accordance with company policy and adhering to grooming standards, for the shift handovers. Have a full knowledge of the company philosophy, core values, responsibilities, daily activities of the day and all about the hotel facilities such as Spa, Restaurants, and Gym etc. Register all the information, updates and instruction learned during the day before leaving the office. Follow all the guest needs until they are completed to the total guest satisfaction and Rosewood Standards. Fill in the daily guest report and ensure any pending items at the end of a shift are handed over. Keep the guest’s agenda on a daily basis and have track of the location where the guests are. Welcome the guest by the main entrance depending on the time. Register and regular updating in SAG information Group for all known of guest’s movement, activity, plan, schedule, F&B order, special amenity, allocation change, room move, etc. – To the best of your knowledge. Check in the guest in the commodity of their suite, respecting all the set standards by the Front Office. Offer suite orientation to the arrival guests following all Forbes, LQA and Rosewood standards. Extend special attention to suites occupied by families according to the culture. Offer services of unpacking-packing luggage. Take care of the guest’s laundry, pressing and dry-cleaning with coordination of valet service. Maintain guest room and wardrobe in a neat and tidy fashion. Arrange the fruit basket and amenities for arrivals and refill them on a daily basis according to the guest’s wishes when needed. Clean and polish all cutlery, glasses, dishes, and napkins in the suites prior to guest arrivals. Ensure all items are perfectly folded and placed in the right position as per Rosewood standards. Polish the guest shoes as per the set standards with the shoes tree in each pair of shoes. Deliver appropriate newspapers to the guest rooms. Coordinate with the front desk for speed check-in & check-out as per guest request. Deliver guests’ mail and messages promptly. Inform the housekeeping department of the time desired for the daily cleaning and turn-down service. Make aware all the hotel departments about guest allergies and food preferences. Be fully conversant with all services and facilities offered by the hotel. Be fully conversant with new promotions, Menu changes, scheduled in-house guest activities, daily house counts and expected arrivals and departures. Be fully conversant with accommodation features: lay-out, room type, location décor, in room facilities and equipment. Assist in arranging medical assistance when needed. Have a thorough understanding and knowledge of use of the equipment and techniques such as silverware and chinaware maintenance. Have a thorough understanding of the technical features of the suites. Have good knowledge of how to serve guests their meals and drinks in their suite. Be the main contact for guests and the hotel during suite receptions and dinner parties. Prepare arrival and departure gifts to be given to the guest. Perform all duties with the same sense of priority and dedication. Monitor operating supplies and reduce spoilage and wastage. Keep a friendly environment attitude at all times. Host and welcome all guests in a gracious and polite manner; to have the ability to hold a conversation with the guest in a natural and spontaneous manner. Serve our guests in a calm, discrete and courteous manner, respecting timing standards. Support the other departments such as Housekeeping, Concierge Room service and Front Office with their duties when needed. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Keep a critical eye during the process of room inspection and to report any default equipment. Coordinate with the front desk for speed check-in & check-out as per guest request. Operate and coordinate with relevant departments the in and out of the room and optimize service while the guest is away as often as possible. Anticipate guest needs, respond promptly, and acknowledge all guests, however busy or whatever time of the day.
Job Requisition ID: 180819<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Junior HR Business Partner is responsible for providing comprehensive HR business partnering support for Doha Festival City Mall in Qatar. The role focuses on fostering a high-performance culture and ensuring alignment with HR policies and procedures. The Junior HRBP collaborates with stakeholders, manages employee relations, workforce planning, and contributes to talent acquisition and engagement processes, ensuring compliance with internal standards and labor laws.<br><br>What You Will Do:<br><br>Provide day-to-day HR business partnering support to assigned business units, serving as the first point of contact for managers and employees on HR-related matters. Implement and support HR policies, procedures, and initiatives, including employee relations, performance management, workforce planning, and engagement activities. Manage employee queries and basic case management, escalating complex issues to the Head of HR, ensuring accurate documentation and timely system updates. Support onboarding, probation reviews, contract changes, and offboarding processes. Contribute to change management and communication initiatives, promoting workplace culture compliance with company policies and labor law. Assess manpower requirements, prepare and review manpower budgets and forecasts. Conduct annual manpower budgeting exercise efficiently, ensure accuracy and collaboration with the Head of HR. Maintain 100% accuracy when providing information or making entries on SAP for budget documentation. Liaise with Hiring Managers and Talent Acquisition Partners to brief and clarify job requirements. Support line managers in creating job requisitions on People Hub (SAP), and review job descriptions. Participate in interviews and selection processes, providing unbiased feedback. Ensure offer letters align with Qatar Compensation structure and Al Futtaim SOPs. Ensure a seamless onboarding experience, arranging induction plans, and preparing joining announcements. Monitor weekly onboarding tracker for accuracy of data related to Doha Festival City Mall. Manage probation process, including scheduling probation meetings and aligning goals with line managers. Ensure employees are informed of relevant HR policies, benefits, and changes. Provide timely resolutions to queries raised by employees, minimizing escalations. Manage talent review processes and identification of critical roles according to internal guidelines. Arrange annual employee engagement and wellbeing calendar, including team building, conferences, and sports events. Ensure high participation and communication of Employee Engagement Surveys and reward platforms. Liaise to provide Training Need Analysis for each division to L&D Partners. Ensure participation in training programs organized by Real Estate L&D and Group HR. Provide timely inputs for salary increments, promotions, and other HR data analytics. Handle all Employee Relations cases with confidentiality, objectivity, and follow principles of natural justice. Organize and document meetings/interviews, sharing outcomes with Group ER for resolution. Manage HR outsourced manpower agency contracts, ensuring compliance with regulations and policies. Monitor service delivery, review agency performance and SLAs, negotiate renewals, and maintain records. Oversee attendance and payroll for outsourced staff, ensuring correct data and compliance with statutory requirements. Coordinate with agencies and internal teams to resolve payroll discrepancies and ensure timely processing.<br><br>Required Skills To Be Successful:<br><br>Strong communication and interpersonal skills. Problem-solving ability and negotiation skills. Time management and ability to manage multiple priorities. Mentoring and coaching skills.<br><br>What Qualifies You For The Role:<br><br>Bachelor's degree in administration or HR.5 years of experience in HR function at a large-sized company and knowledge of Qatar Labor Law. Supervisory skills necessary for effective job performance. Experience in employee relations and maintaining confidentiality in handling sensitive issues.<br><br>About Al-Futtaim Group Real Estate<br><br>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br>About Al-Futtaim Malls<br><br>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br>About Al-Futtaim Engineering & Technologies<br><br>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.