Fire Fighting EngineerJobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Job Summary <p>We are looking for a highly experienced engineer to support the delivery of sustainable infrastructure projects. The successful candidate will oversee installation, commissioning, technical support and project coordination while ensuring compliance with engineering and environmental standards.</p> Key Responsibilities <ul> <li> <p>Support the installation and integration of sustainable engineering systems.</p> </li> <li> <p>Review project designs and provide technical recommendations.</p> </li> <li> <p>Coordinate installation, testing and commissioning activities.</p> </li> <li> <p>Monitor system performance and recommend improvements.</p> </li> <li> <p>Provide advanced technical troubleshooting and support.</p> </li> <li> <p>Prepare engineering reports and project documentation.</p> </li> <li> <p>Mentor junior engineering staff.</p> </li> <li> <p>Ensure compliance with quality, environmental and safety standards.</p> </li> </ul> Requirements <ul> <li> <p>Bachelor's Degree in Renewable Energy, Electrical Engineering or related field.</p> </li> <li> <p>Professional certifications relevant to renewable energy or sustainable engineering.</p> </li> <li> <p>Extensive experience delivering large-scale infrastructure projects.</p> </li> <li> <p>Strong project coordination and technical leadership skills.</p> </li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary<p>We are looking for a highly experienced engineer to support the delivery of sustainable infrastructure projects. The successful candidate will oversee installation, commissioning, technical support and project coordination while ensuring compliance with engineering and environmental standards.</p><br><br>Key Responsibilities<ul><li>Support the installation and integration of sustainable engineering systems.</li><li>Review project designs and provide technical recommendations.</li><li>Coordinate installation, testing and commissioning activities.</li><li>Monitor system performance and recommend improvements.</li><li>Provide advanced technical troubleshooting and support.</li><li>Prepare engineering reports and project documentation.</li><li>Mentor junior engineering staff.</li><li>Ensure compliance with quality, environmental and safety standards.</li></ul>Requirements<ul><li>Bachelor's Degree in Renewable Energy, Electrical Engineering or related field.</li><li>Professional certifications relevant to renewable energy or sustainable engineering.</li><li>Extensive experience delivering large-scale infrastructure projects.</li><li>Strong project coordination and technical leadership skills.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Overview</b> <br>Provide specialised expertise to conduct global LNG marine terminal assurance for the LNG Shipping Department of the QatarEnergy Marketing Directorate and administer the activities related to LNG ship shore interface and compatibility and perform related activities under the agreement for Emergency Ship to Ship (ESTS) and Commercial STS transfer services.<br> <br> <b>Experience</b> <br> <br>8 years' marine experience in LNG or LPG transportation.<br> <br>Familiar with a wide variety, type and condition of LNG ships.<br> <br>High degree of flexibility and ability to demonstrate conceptual thinking skills.<br> <br>Understanding and knowledge of Health, Safety, Security and Environment (HSSE) Standards as they relate to the Oil &amp; Gas Industry and the Marine Environment.<br> <br> <b>Qualifications</b> <br>Class 1 Marine Certificate of Competency (Master Mariner or Chief Engineer) or Bachelor's degree in Business, Engineering, Marine Studies or similar.</div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Monitoring activities within project sites (onshore &amp; offshore) and conducting daily/weekly HSE inspections/checks and ensuring the work being carried out are in line with approved JSA/JHA, Risk Assessment, Method Statement, and approved Permit to Work System.</li> <li>Identifying and implementing hazards/risk reduction measures in all areas and phases of contracts.</li> </ul><br><ul> <li>Participation and review method statements, Job Safety Analysis (JSA), safety third party certifications (lifting equipment, lifting plans, working at height etc.) and other HSE documents submitted by Contractors. Take necessary action by highlighting and reporting to immediate Supervisor in case of any lapse and/or deficiency.</li> <li>To provide, with full responsibility and accountability, a technical service to Corporation in the areas of Health and Safety during EPIC stage to ensure contractor(s) compliance with HSE plan, HSE risk register, policies, procedures, and regulations.</li> <li>Carries out duties and responsibilities for all areas of work covered in HSE aspects of Major Projects.</li> <li>Ensures adherence by contractor personnel to HSE policies, procedures and regulations with respect to active / passive fire safety systems, special protection systems, life safety and fire risk assessment, safety studies / reviews, security systems, emergency response programs, emergency lighting and communication systems. etc.</li> <li>Responsible for monitoring related activities within project sites and conducting daily inspection and ensuring the work being carried out is in line with approved JSA, Risk Assessment, and Method Statement and approved Permit to Work System.</li> <li>Responsible for identifying and implementing risk reduction measures in all areas and phases of construction.</li> <li>Participate and assist in checking and reviewing method statements, JSA's, safety certifications and other related documents submitted by contractors/ project consultants.</li> <li>To take necessary action by highlighting and reporting to immediate Supervisor in case of any lapse and/or lagging.</li> <li>Participate and provide input to Sr. HSE Engineer for the implementation of Project HSE Performance Monitoring, HSE Objectives and Initiatives, HSE related procedures, guidelines, standards and policies to ensure Project activities are conducted in a safe, secure and healthy manner and in compliance with DT HSE and Corporate requirements.</li> <li>Monitor implementation of HSE Legal requirements, regulatory bodies, national laws and regulations, and State of Qatar-ratified international conventions and protocols within Project activities.</li> <li>Participate and provide support to carry out and maintain records of Project HSE risk register to ensure proper recording, monitoring and close-out of Project HSE Risks throughout project duration.</li> <li>Participate in review of contractors' HSE documentation (HSE Plan, HSE Procedures and other HSE requirements) to ensure contractors are compliant with HSE requirements.</li> <li>Participate in review of contractor's Safety Officers CV's and competence assessment test/ personal interview prior to mobilization of contractors HSE personnel at project site to ensure compliance with Corporate HSE Regulations for contractors.</li> <li>Carry out incident investigation, reporting including implementation of close-out of preventive and corrective actions of incidents/accidents that occur within projects to ensure compliance with corporate procedure for Incident management.</li> <li>Conduct site safety meetings and HSE awareness amongst project staff and Contractors.</li> <li>Conducts safety audits on the project involving all parties to ensure compliance with safety policies and advise corrective actions and follow-up on the suggested actions to ensure proper implementation</li> </ul><br><ul> <li>Minimum 12 years' experience in project or operational safety (onshore/offshore), or at offshore oil &amp; gas, petrochemical projects, specifically experience in offshore/onshore fabrication yards, working at offshore platforms, barges and experience working at offshore construction and installation projects.</li> <li>Thorough knowledge on various safety, health and environmental regulations, standards, procedures and environmental compliances during offshore construction/installation and in-depth knowledge and experience in HSE management system of the company, contractors/sub-contractors.</li> <li>Excellent communication and competency in the use of PC including MS office and any other relevant software.</li> <li>Experience in the Arabian Gulf is desirable.</li> <li>HNC/B.Sc. or equivalent in engineering discipline. Safety course (NEBOSH or equivalent or higher (safety Diploma) and preferable associate member of recognized safety institution.</li> <li>Offshore training TBOSIET &amp; H2S (OPITO approved), PTW, JSA and incident investigation, ISO 45001 and lead auditor training is desirable.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in QAR Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, renewable</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>With over 14,000 professionals globally, GHD is a leading multidisciplinary professional services company delivering engineering, design, and advisory solutions across water, energy, resources, environment, property &amp; buildings, and transportation sectors.</p><br><p><strong>About the Role</strong></p><br><p>We are seeking an experienced&nbsp;<strong>Land Surveyor</strong>&nbsp;to join a major Buildings and Infrastructure project.&nbsp;</p><br><p><strong>Role &amp; Responsibilities</strong></p><br><ul><li>Perform land/field surveys and geodetic calculations.</li><li>Interface with client and contractors to determine and verify project survey requirements.</li><li>Complete the surveying requirements on schedule and within man-hour and cost budgets.</li><li>Check setting-out and levels. Check services locations and ensure their protection.</li><li>Prepare sketches to support the field work. Maintain all the survey information (field books, sketches and calculations).</li><li>Measure work done when required.</li><li>Verification &amp; routine checks of control points and benchmarks</li><li>Recording of initial and final levels of works</li><li>Assist in the preparation of ‘as-built’ drawings. Review of 'as-built' record drawings.</li><li>Act positively and participate in all health and safety issues at site, as required by the Resident Engineer, and project Safety Representative.</li><li>Review drawings and documents related to the works</li><li>Knowledge of survey terminology and descriptive materials including maps, plats drawings and specifications.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><br><ul><li>Bachelor’s degree in relevant field</li><li>Minimum 10 years’ experience in a similar role</li><li>Minimum 5 years’ Middle East experience</li><li>Knowledge and/or experience in using CAD software and survey software, total station, data collectors and GPS equipment.</li><li>Good oral and written communication skills in English.</li><li>Working knowledge of construction sequences and standard work procedures of the industry preferred.</li><li>Qatar project experience preferred</li><li>Ability to communicate clearly with site teams and management.</li></ul><p><strong>Why Join Us?</strong></p><br><ul><li>Be part of a globally recognised, fast-growing mission critical team delivering projects that blend technical excellence, sustainability, and commercial success.</li><li>Collaborate in a multi-disciplinary, innovative environment where your input shapes both standardised and bespoke solutions.</li><li>Join a team that values knowledge-sharing, mentorship, and professional excellence.</li></ul><p><strong>Our Pledge to You</strong><br>&nbsp;</p><br><p>At GHD, we don’t just believe in the power of commitment, we live and breathe it every day.</p><br><p>That’s why we pledge to empower our people to make a positive impact. Combining our deep technical expertise with the capabilities of our clients and partners, we respond to some of the most complex challenges facing our planet today.&nbsp;</p><br><p>See where your commitment could take you.</p><br><p>That’s the&nbsp;<strong>#PowerOfCommitment</strong></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a highly experienced Wastewater Operations Advisor / Drainage Advisor to join a prestigious long-term infrastructure project in Qatar. This is a strategic advisory role for a senior professional with extensive experience in drainage and wastewater operations, asset management, and infrastructure management.</p><p><br></p><p>Key Responsibilities </p><ul><li>Provide expert technical, strategic, and operational advice on drainage and wastewater systems.</li><li>Support the development and implementation of strategies to enhance operational performance, asset reliability, and service delivery.</li><li>Advise on operations &amp; maintenance (O&amp;M), asset management, contract management, and project delivery across drainage and wastewater infrastructure.</li><li>Review operational processes and recommend improvements to optimize efficiency, cost-effectiveness, and business performance.</li><li>Support business transformation initiatives and contribute to the continuous improvement of operational practices.</li><li>Ensure compliance with applicable regulations, health &amp; safety standards, quality assurance requirements, and industry best practices.</li><li>Provide guidance on governance, risk management, and regulatory compliance related to drainage operations.</li><li>Collaborate with multidisciplinary teams, consultants, contractors, and key stakeholders to ensure successful project and operational outcomes.</li><li>Evaluate operational and maintenance performance, identify risks, and recommend mitigation strategies.</li><li>Support long-term planning, infrastructure sustainability, and asset lifecycle management initiatives.</li><li>Contribute to the development of policies, procedures, and operational standards to improve organizational effectiveness. </li></ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Bachelor's degree or higher in Engineering or a related discipline.</li><li><b>Degree must be obtained from North America, Western Europe, or Australia.</b></li><li><b>Minimum 30 years of professional engineering experience.</b></li><li><b>Minimum 10 years of experience within the wastewater/drainage industry.</b></li><li><b>Minimum 5 years of experience in an Operations &amp; Maintenance (O&amp;M) environment</b>.</li></ul><p><b> Strong expertise in:</b></p><ul><li>Drainage and wastewater operations</li><li>Asset Management</li><li>Operations &amp; Maintenance</li><li>Project Management</li><li>Contract Management</li><li>Infrastructure planning and performance improvement</li><li>Good understanding of Health &amp; Safety regulations, Quality Assurance, and Quality Control procedures.</li><li>Experience working within large, multidisciplinary organizations or utility/infrastructure environments.</li><li><b>Previous experience in the Middle East/GCC is highly preferred.</b></li><li>Chartered Engineer status and/or Institute of Asset Management (IAM) accreditation is considered a strong advantage.</li></ul></div>

<p>1. Develop handover management plan, and check lists for the project 2. Approach different governmental authorities for handover of the project and collect their clearances. 3. Has specific responsibility to plan for and coordinate with PWA O & M departments / Assets affairs to get their approval for the completed works during construction and at testing on completion stage. 4. Ensure project hand over record, road safety audit issues, submitting a health & safety file (manuals, record sheets, as built drawings, warranties & certificates, testing and commissioning documents, and specified quality records) 5. Maintain up to date Hand over plans and schedule.</p><p>• Bachelor’s Degree in Civil Engineering or equivalent • 14 years post-graduation experience • Extensive experience in handling and compilation of handover documentation. • Minimum 10 years of experience as a Handover Engineer/Coordinator • Proven experience working on Ashghal (PWA) RPD projects • Consultancy background is preferred • MMUP certification is required</p>

<p>1. Develop handover management plan, and check lists for the project 2. Approach different governmental authorities for handover of the project and collect their clearances. 3. Has specific responsibility to plan for and coordinate with PWA O & M departments / Assets affairs to get their approval for the completed works during construction and at testing on completion stage. 4. Ensure project hand over record, road safety audit issues, submitting a health & safety file (manuals, record sheets, as built drawings, warranties & certificates, testing and commissioning documents, and specified quality records) 5. Maintain up to date Hand over plans and schedule.</p><p>• Bachelor’s Degree in Civil Engineering or equivalent • 14 years post-graduation experience • Extensive experience in handling and compilation of handover documentation. • Minimum 10 years of experience as a Handover Engineer/Coordinator • Proven experience working on Ashghal (PWA) RPD projects • Consultancy background is preferred • MMUP certification is required</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span><strong>Job Responsibility:</strong></span></p><br><ul><li><span>Supports the standardization of equipment specifications, drawings, and document templates. &nbsp;</span></li><li><span>Contributes to the understanding of technical knowledge, legal requirements, and customer specifications whenever viable and lawful. &nbsp;</span></li><li><span>Uses local/global standards to support technical excellence. &nbsp;</span></li><li><span>Supports the processes for checking, peer reviews, and incorporation of comments and findings.</span></li><li><span>Ensure recognised onshore &amp; offshore engineering practices applicable to process design are adopted.</span></li><li><span>Prepares design specifications for process works.</span></li><li><span>Supports management of project change and progressing for the discipline and works with the Project Management Team to take corrective actions regarding any issues, staffing requirements, scope changes, progressing, or other events that could affect project completion and/or profitability. &nbsp;</span></li><li><span>Plans discipline quality, monitors quality activities, recommends improvements, and takes action where required.</span></li><li><span>Provide technical support within the discipline team, liaise with the project team, and consult with relevant resources as required.</span></li><li><span>Coordinate review and approval of design and interfaces on client requirements and specifications.</span></li><li><span>Prepare Process scope of work (SoW) and seek agreement from supervising Senior/ Lead Process Engineer (or designated representative.</span></li><li><span>Estimate Process manhours for any job using the current TW Process manhour norms.</span></li><li><span>Ensure all work is checked and approved before issue.</span></li></ul><p><span><strong>Quality Assurance:</strong></span></p><br><ul><li><span>Work within the provisions and guidelines of the Quality Assurance systems</span></li></ul><p><span><strong>Safety:</strong></span></p><br><ul><li><span>Responsible for personal safety and working within the Occupational Health &amp; Safety procedures.</span></li><li><span>Competent in implementing HSE in the design process, focuses on process safety and strives to use best practice.</span></li></ul> <p><span><strong>Education – Qualifications, Accreditation, Training: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;</strong></span></p><br><ul><li><span>Full-Time Bachelor’s Degree in Chemical Engineering from an accredited university&nbsp;</span></li><li><span>MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding accreditation must be willing to achieve this within the probationary period.&nbsp;</span></li><li><span>Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage&nbsp;</span></li></ul><p><span><strong>Industry Specific Experience: &nbsp;</strong></span></p><br><ul><li><span>Must have process engineering experience in oil and gas for offshore and onshore projects&nbsp;</span></li><li><span>Engineering experience in the same or similar industry, including experience in multi-disciplinary projects and teams. &nbsp;</span></li><li><span>Good knowledge of discipline design/engineering with sufficient experience in different discipline areas.&nbsp;</span></li><li><span>Must have simulation &amp; hydraulic experience</span></li></ul><p><span><strong>Moving forward together</strong></span></p><br><p><span>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</span></p><br><p><span>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</span></p><br><p><span>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</span></p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Position:</p><p>Control and Instrumentation Technician - (1)</p><p>Date Open:</p><p>Feb 19, 2026</p><p>Closing Date:</p><p>May 31, 2026</p><p>Principal:</p><p>Qatar District Cooling Company</p><p>Country:</p><p>Doha, Qatar</p><p>Qualifications:</p><p>Candidates must have at least Vocational Diploma / Short Course Certificate</p><p>The job requires Male applicants.</p><p>Minimum of 5 years working experience is required for this position</p><p>Additional Qualifications:</p><p>&nbsp; Provide preventive and corrective technical maintenance and solutions to all Low Current System and Control System components and equipment within the plants, buildings, ETS’s and PDN’s.</p><p>&nbsp; Check and maintain existing wiring installations for all Low Current System and Control System equipment.</p><p>&nbsp; Provide troubleshooting for the control panels, power sources and ensure wiring tightness.</p><p>&nbsp; Provide tuning for controls and equipment.</p><p>&nbsp; Test equipment and controls after maintenance has been done.</p><p>&nbsp; Test, calibrate, maintain and repair instruments and equipment to conform to established standards.</p><p>&nbsp; Responsible to keep abreast with knowledge and skills in case of instrument and equipment upgrade/replacement in order to maintain expected level of service</p><p>&nbsp; Install, repair and maintain equipment related to Low Current System and Control System, in order to maintain Qatar Cool’s standards.</p><p>&nbsp; May provide assistance to control engineer in design/drawings of modifications.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Candidates must have at least Vocational Diploma / Short Course Certificate</li><li>The job requires Male applicants.</li><li>Minimum of 5 years working experience is required for this position</li><li>Provide preventive and corrective technical maintenance and solutions to all Low Current System and Control System components and equipment within the plants, buildings, ETS s and PDN s.</li><li>Check and maintain existing wiring installations for all Low Current System and Control System equipment.</li><li>Provide troubleshooting for the control panels, power sources and ensure wiring tightness.</li><li>Provide tuning for controls and equipment.</li><li>Test equipment and controls after maintenance has been done.</li><li>Test, calibrate, maintain and repair instruments and equipment to conform to established standards.</li><li>Responsible to keep abreast with knowledge and skills in case of instrument and equipment upgrade/replacement in order to maintain expected level of service</li><li>Install, repair and maintain equipment related to Low Current System and Control System, in order to maintain Qatar Cool s standards.</li><li>May provide assistance to control engineer in design/drawings of modifications.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Department</b></p><p>LNG SHIPPING</p><p><b>Primary Purpose of the Job</b></p><p>Serves as the principal liaison between the LNG Shipping Department of the QatarEnergy Marketing Directorate and project management / engineering teams responsible for the new build ships, ship operators, and other external stakeholders to ensure the highest standards of safety, compliance, and operational excellence are met with the seamless integration of project requirements throughout the lifecycle of the long-term chartered LNG fleet.</p><p><b>Required Experience and Skills</b></p><p>Minimum 8 years in oil/gas marine operations and transportation with proven track record of profit centre management.</p><p><b>Educational Qualifications</b></p><p>Bachelor's degree in Business, Engineering, Marine Studies or similar OR 1st Class Marine Certificate of Competency (Master Mariner/Chief Engineer).</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Company</b>: QatarEnergy</p><p><b>Skills</b>: Captain / Master , LNG</p><p><b>Experience</b>: 8 + Years</p><p><b>Education</b>: Bachelors/3-5 yr Degree</p><p><b>Location</b>: Doha, Qatar</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Site Inspector-QA QC <p><strong>Role Objective: </strong>To ensure that all design, procurement, construction, testing, commissioning and handover activities are executed in accordance with the Contract Documents, approved drawings, project specifications, Company standards, requirements, applicable statutory regulations and the approved Quality Management System, while maintaining the highest standards of workmanship throughout the project lifecycle.</p><br> <p><strong>4.1 </strong><strong>Key Accountabilities</strong></p><br> <ul><li>Review and monitor the Contractor's Project Quality Plan (PQP), Inspection and Test Plans (ITPs), Method Statements and quality procedures to ensure compliance with project requirements.</li><li>Review material submittals, technical submittals and manufacturers' documentation to verify compliance with approved specifications before procurement and installation.</li><li>Monitor and witness inspections for architectural, structural, mechanical, electrical, ELV, fire protection and specialist systems to verify compliance with approved drawings and specifications.</li><li>Conduct regular site quality inspections, identify quality deficiencies, issue observations and Non-Conformance Reports (NCRs), and verify the implementation of corrective and preventive actions.</li><li>Review Requests for Inspection (RFIs), material delivery inspections and factory acceptance documentation to ensure only approved materials and workmanship are incorporated into the project.</li><li>Monitor compliance with approved mock-ups, sample panels and benchmark installations before commencement of full production works.</li><li>Review laboratory testing reports, third-party inspection reports, testing and commissioning procedures, Test, Adjusting and Balancing (TAB) reports and integrated system testing documentation.</li><li>Verify completion of snagging, de-snagging and punch list activities prior to Practical Completion and Final Handover.</li><li>Participate in quality audits, progress meetings, technical coordination meetings and site inspections with Company, consultants and contractors.</li><li>Maintain comprehensive quality records, inspection registers, NCR logs, quality statistics and project documentation.</li><li>Assist in the review of payment applications by confirming the quality and completion status of executed works.</li><li>Promote continual improvement initiatives and ensure full implementation of the Project Quality Management System throughout all phases of the project<ol><li><strong>General Responsibilities in Quality, Environmental &amp; Occupational Health &amp; Safety Management Systems </strong><ol><li>Aware of the QHSE Management System.</li><li>Understand the importance of conformance to the QHSE Policy and procedures and to the requirements of QHSE management system.</li><li>Aware of the Customer Requirements (where relevant).</li><li>Aware of the Significant Environmental Aspects and Occupational Hazards / risk in this area of operation.</li><li>Understand the potential consequences of deviations from approved procedures, specifications and safety requirements.</li><li>Aware of current Objectives and Targets in this area and what is the current status.</li><li>Aware of mergency Preparedness &amp; Response.</li><li>Aware of Security Requirements, sexual exploitation and abuse or gender based violence.</li></ol></li></ol></li></ul> <p><strong>Part 5. Working Conditions &amp; Hazards</strong></p><br> <p><strong>CHOOSE ONE:</strong></p><br> <ul><li> Normal office facilities (own office with desk, access to telephone)</li><li> Some exposure to heat, cold, dirt, noise and rainy weather conditions; some time away from duty station, exposure to</li><li> outdoor conditions</li><li> Some exposure to severe disagreeable conditions noise moisture, dust, excessive temperature, considerable dirt.</li><li><strong>CHOOSE ONE:</strong></li><li> Very slight chance of accident or health hazard, usual office situation</li><li> Exposure to security threats and/or other injury could occur in the course of work. Minor accidents possible.</li><li> Job requires working with moving equipment that could inflict injuries; health hazards due to unsanitary conditions;</li><li> There is exposure to serious injuries through some hazardous circumstances involving handling of equipment; may cause </li><li> illness, incapacity and loss of time.</li><li> There is likelihood of frequent exposure to hazards or conditions may cause total disability or death. Requires constant use of</li></ul> <p> safety equipment.</p><br> <p><strong>Part 6. Job Requirement</strong></p><br> <p><strong>Educational Qualifications</strong></p><br> <ul><li>Bachelor's Degree in Civil Engineering.</li><li>ISO 9001 Lead Auditor or Internal Auditor Certification is highly desirable.</li><li>Certified Quality Engineer (CQE) or equivalent professional certification is an advantage.</li></ul> <p><strong>Experience</strong></p><br> <ul><li>Minimum 10 years of professional experience in Quality Assurance and Quality Control for building construction projects.</li><li>Minimum 5 years of experience in commercial office fit-out or high-end interior projects.</li><li>Proven experience in Design &amp; Build contracts.</li><li>Strong knowledge of inspection procedures, material approvals, testing and commissioning processes and quality management systems.</li><li>Experience in Qatar and familiarity with Qatar Construction Specifications (QCS), Qatar Civil Defense (QCD) requirements and local authority regulations.</li></ul> <p><strong>Behavioral Competencies</strong></p><br> <p><strong>Technical Competencies</strong></p><br> <p>Integrity and Professional Ethics</p><br> <p>Communication Skills</p><br> <p>Attention to Detail</p><br> <p>Analytical Thinking</p><br> <p>Problem Solving</p><br> <p>Decision Making</p><br> <p>Planning and Organizing</p><br> <p>Teamwork</p><br> <p>Time Management</p><br> <p>Report Writing</p><br> <p>ISO 9001 Quality Management Systems</p><br> <p>Project Quality Plans (PQP)</p><br> <p>Inspection &amp; Test Plans (ITPs)</p><br> <p>Method Statement Review</p><br> <p>Material Submittal Review</p><br> <p>Shop Drawing Review</p><br> <p>Requests for Inspection (RFIs)</p><br> <p>Non-Conformance Report (NCR) Management</p><br> <p>Corrective &amp; Preventive Action (CAPA)</p><br> <p>Factory Acceptance Testing (FAT)</p><br> <p>Site Acceptance Testing (SAT)</p><br> <p>Testing &amp; Commissioning</p><br> <p>Test, Adjusting &amp; Balancing (TAB)</p><br> <p>Snagging &amp; Handover</p><br> <p>Document Control</p><br> <p>Quality Auditing</p><br> <p>Qatar Construction Specifications (QCS)</p><br> <p>Microsoft Office Suite</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are seeking a AutoCAD Draftsman who will prepare accurate technical drawings and layouts based on engineering designs, project requirements, site measurements, and approved specifications. The role requires close coordination with engineers, consultants, and site teams to ensure drawings are complete, updated, and suitable for construction and project execution.</span></span></p><br><p><b><span><span>Key Responsibilities</span></span></b></p><br><ul><li><span><span>Prepare detailed 2D drawings using AutoCAD.</span></span></li><li><span><span>Develop shop drawings, layout drawings, sections, elevations, and construction details.</span></span></li><li><span><span>Convert engineering sketches, concepts, and site measurements into accurate technical drawings.</span></span></li><li><span><span>Revise drawings based on consultant, client, or engineer comments.</span></span></li><li><span><span>Prepare as-built drawings reflecting completed site conditions.</span></span></li><li><span><span>Maintain proper drawing numbers, revision history, and document records.</span></span></li><li><span><span>Coordinate drawings with architectural, structural, mechanical, electrical, and civil disciplines.</span></span></li><li><span><span>Identify drawing conflicts and report discrepancies to the concerned engineer.</span></span></li><li><span><span>Ensure drawings comply with project specifications, approved standards, and client requirements.</span></span></li><li><span><span>Support quantity take-offs and material calculations when required.</span></span></li><li><span><span>Attend site visits to verify dimensions and actual work conditions.</span></span></li><li><span><span>Prepare drawing submissions and maintain updated drawing registers.</span></span></li><li><span><span>Assist engineers and project teams with technical documentation and drawing-related requirements.</span></span><br></li></ul><br><span>Requirements</span><p><b><span><span>Requirements</span></span></b></p><br><ul><li><span><span>Diploma or technical qualification in Drafting, Engineering, or a related field.</span></span></li><li><span><span>Proven experience working as an AutoCAD Draftsman.</span></span></li><li><span><span>Strong proficiency in AutoCAD 2D.</span></span></li><li><span><span>Ability to read and interpret engineering and construction drawings.</span></span></li><li><span><span>Knowledge of shop drawings, as-built drawings, and technical detailing.</span></span></li><li><span><span>Good understanding of drawing scales, dimensions, symbols, and specifications.</span></span></li><li><span><span>Familiarity with Microsoft Office.</span></span></li><li><span><span>Revit or other drafting software experience is an advantage.</span></span></li><li><span><span>Good communication, coordination, and attention to detail.</span></span></li><li><span><span>Ability to work under pressure and meet project deadlines.</span></span><br></li></ul><br> </div>

<p>The main role of the Technician is to perform preventive and corrective maintenance, to assist his team, and to support the improvement efforts in the department in order to increase the performance. Furthermore, to report any fault on the equipment to the Engineer, TO, STO.</p><p>Accountabilities</p><ul><li>Do the PPM assigned correctly and on time.</li><li>Perform corrective tasks and complete them on time.</li><li>Ensure high quality of their work.</li><li>Assist subcontractors to perform the work assigned to them.</li><li>Report defects, issues, breakdowns, damages, etc., to the Fault Reporting Center or Engineer, TO, STO.</li><li>Follow the duty roster.</li><li>Report any spare part requirements and availability.</li><li>Follow all instructions as given by the TO,STO, Engineers.</li><li>Take care of the tools, test tools and equipment.</li><li>Perform other related duties as assigned.</li></ul><p>Operational</p><ul><li>Comply with the Company standards specifically related to personal hygiene, dress code and behaviour.</li><li>Comply with health procedures, quality and in general all the relatives of HSEQ.</li><li>Follow the rules and regulations from the client and from FMM s HSEQ Management System, which includes attending all training sessions you are invited to and by reading the documents provided to them.</li><li>Escalate to their line manager any lack of proper equipment or tools for doing the work.</li><li>Report any accident, incident, near miss or health event at work to their line manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>ITI Certificate/Diploma or equivalent</li><li>Knowledge of regulations (e.g., OSHA, MSDS, NFPA, BS).</li><li>Problem solving skills.</li><li>Ability to work with tight deadlines and within constraints.</li><li>Teamwork.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description:</b></p><p><b>Senior Electrical Engineer</b></p><p><b><br></b></p><p><b>Knowledge &amp; Qualification:</b></p><p>•Electrical Engineering graduate (BSEE preferred) with &gt;15 years of relevant HV experience in electrical engineering, including design, design review and commissioning in the electrical engineering field.</p><p><br></p><p>•Demonstrated knowledge &amp; experience performing detailed power system engineering studies including short circuit, load flow, transient motor start, protection relay coordination, arc flash, etc., and establish appropriate protective device settings.</p><p><br></p><p>•Strong knowledge in power plant electrical equipment commissioning and maintenance.</p><p><br></p><p>•Ability to manage the work per work quality standard and procedures.</p><p><br></p><p>•Ability to work with multi-culture of EPCs and off-taker.</p><p><br></p><p>•Strong in SAP/ SCADA and operation program for digital relays.</p><p><br></p><p>•Understand stability Test of Transformer, Generator &amp; Cables.</p><p><br></p><p>• Problem-solving capabilities.</p><p><br></p><p>•Experience in leading and guiding technical employees needed.</p><p><br></p><p>&nbsp;</p><p><br></p><p>Role &amp; Responsibilities:</p><p>Senior Electrical Engineer</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Electrical Engineering graduate (BSEE preferred) with &gt;15 years of relevant HV experience in electrical engineering, including design, design review and commissioning in the electrical engineering field.</li><li>Demonstrated knowledge &amp; experience performing detailed power system engineering studies including short circuit, load flow, transient motor start, protection relay coordination, arc flash, etc., and establish appropriate protective device settings.</li><li>Strong knowledge in power plant electrical equipment commissioning and maintenance.</li><li>Ability to manage the work per work quality standard and procedures.</li><li>Ability to work with multi-culture of EPCs and off-taker.</li><li>Strong in SAP/ SCADA and operation program for digital relays.</li><li>Understand stability Test of Transformer, Generator &amp; Cables.</li><li>Problem-solving capabilities.</li><li>Experience in leading and guiding technical employees needed.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <div> <div> <b>Main Purpose</b> </div> <div> <p> <span> <span> <span>The main role of the Technician is to perform preventive and corrective maintenance, to assist his team, and to support the improvement efforts in the department in order to increase the performance. Furthermore, to report any fault on the equipment to the Engineer, TO, STO.</span> </span> </span> </p> </div> </div> <div> <div> <b>Accountabilities</b> </div> <div> <ul> <li> <span> <span> <span>Do the PPM assigned correctly and on time.</span> </span> </span> </li> <li> <span> <span> <span>Perform corrective tasks and complete them on time.</span> </span> </span> </li> <li> <span> <span> <span>Ensure high quality of their work.</span> </span> </span> </li> <li> <span> <span> <span>Assist subcontractors to perform the work assigned to them.</span> </span> </span> </li> <li> <span> <span> <span>Report defects, issues, breakdowns, damages, etc., to the Fault Reporting Center or Engineer, TO, STO.</span> </span> </span> </li> <li> <span> <span> <span>Follow the duty roster.</span> </span> </span> </li> <li> <span> <span> <span>Report any spare part requirements and availability.</span> </span> </span> </li> <li> <span> <span> <span>Follow all instructions as given by the TO,STO, Engineers.</span> </span> </span> </li> <li> <span> <span> <span>Take care of the tools, test tools and equipment.</span> </span> </span> </li> <li> <span> <span> <span>Perform other related duties as assigned.</span> </span> </span> </li> </ul> </div> </div> <div> <div> <b>Operational</b> </div> <div> <ul> <li> <span> <span> <span>Comply with the Company standards specifically related to personal hygiene, dress code and behaviour. </span> </span> </span> </li> <li> <span> <span> <span>Comply with health procedures, quality and in general all the relatives of HSEQ.</span> </span> </span> </li> <li> <span> <span> <span>Follow the rules and regulations from the client and from FMM s HSEQ Management System, which includes attending all training sessions you are invited to and by reading the documents provided to them.</span> </span> </span> </li> <li> <span> <span> <span>Escalate to their line manager any lack of proper equipment or tools for doing the work.</span> </span> </span> </li> <li> <span> <span> <span>Report any accident, incident, near miss or health event at work to their line manager.</span> </span> </span> </li> </ul> </div> </div> <div> <div> <b>Qualification</b> </div> <div> <ul> <li> <span> <span> <span>ITI Certificate/Diploma or equivalent</span> </span> </span> </li> <li> <span> <span> <span>Knowledge of regulations (e.g., OSHA, MSDS, NFPA, BS). </span> </span> </span> </li> <li> <span> <span> <span>Problem solving skills. </span> </span> </span> </li> <li> <span> <span> <span>Ability to work with tight deadlines and within constraints. </span> </span> </span> </li> <li> <span> <span> <span>Teamwork.</span> </span> </span> </li> </ul></div></div></div></div></section>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p><strong>Job Description:</strong> Drainage Engineer Doha, Qatar Parsons is looking for an amazingly talented Drainage Engineer to join our team! In this role you will be given an opportunity to work across a wide variety of projects and further develop skills and leadership expertise</p><p><strong>What You ll Be Doing</strong></p><ul><li>Independently carry out design of stormwater drainage systems for various projects.</li><li>Manage design of non-conventional/smart drainage systems and Sustainable Urban Drainage systems.</li><li>Investigating and developing stormwater drainage designs with minimum supervision, based on principles of urban drainage design, SuDS, and Water sensitive design.</li><li>Hydraulic and System design of the complex environment to meet site-specific requirements.</li><li>Understanding the biological and physical process of stormwater management.</li><li>Applying innovative ideas, technology, and value engineering solutions.</li><li>Supervision and support to junior engineers.</li><li>Undertake hydrologic modeling, calculations, drawings, and report writing.</li><li>Work across all stages of a project, taking a high level of responsibility but under the coaching and support of our senior engineers.</li><li>Coordinating with the CAD / BIM / 3-D modeling teams on projects.</li><li>Performs other responsibilities associated with this position as may be appropriate.</li></ul><p><strong>What Required Skills You ll Bring</strong></p><ul><li>Degree in Civil/Environmental/Hydrology and or Water Engineering from a reputable university</li><li>Minimum 5+ years experience related to infrastructure and civil engineering projects, water engineering, including stormwater drainage design, catchment analysis, stormwater management, and planning.</li><li>Sound knowledge of principles of hydrology and hydraulics.</li><li>Experience of designing culverts, urban drainage systems and highway drainage is required.</li><li>Demonstrated understanding of hydrologic and hydraulic modeling/design software packages used in the design of surface drainage, piped networks, cross drainage, and flood analysis, i.e., CAD skills, Infoworks ICM.</li><li>Excellent command with GIS and CAD tools such as ArcMap, AutoCAD, Civil 3D, and Navisworks.</li><li>The capability of mathematics to create calculation sheets and perform further calculations where required to ensure the design is appropriate.</li><li>Knowledge of Water Sensitive Design and Sustainable Drainage Design (SuDS).</li></ul><p><strong>What Desired Skills You'll Bring</strong></p><ul><li>Master's Degree in Water Engineering/Hydrology would be an advantage.</li><li>Chartered Engineer (CEng) qualified (or equivalent) or well-progressed towards qualification.</li><li>Candidates working towards professional qualifications (PE, ICE, CIWEM, etc.) will be preferred.</li><li>Experience with Infoworks ICM 1D and 2D modelling would be an added advantage.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational skills.</li><li>A collegiate, team-player attitude</li><li>Prior experience in GCC market/projects.</li></ul><p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information. We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Degree in Civil/Environmental/Hydrology and or Water Engineering from a reputable university</li><li>Minimum 5+ years experience related to infrastructure and civil engineering projects, water engineering, including stormwater drainage design, catchment analysis, stormwater management, and planning.</li><li>Sound knowledge of principles of hydrology and hydraulics.</li><li>Experience of designing culverts, urban drainage systems and highway drainage is required.</li><li>Demonstrated understanding of hydrologic and hydraulic modeling/design software packages used in the design of surface drainage, piped networks, cross drainage, and flood analysis, i.e., CAD skills, Infoworks ICM.</li><li>Excellent command with GIS and CAD tools such as ArcMap, AutoCAD, Civil 3D, and Navisworks.</li><li>The capability of mathematics to create calculation sheets and perform further calculations where required to ensure the design is appropriate.</li><li>Knowledge of Water Sensitive Design and Sustainable Drainage Design (SuDS).</li><li>Master's Degree in Water Engineering/Hydrology would be an advantage.</li><li>Chartered Engineer (CEng) qualified (or equivalent) or well-progressed towards qualification.</li><li>Candidates working towards professional qualifications (PE, ICE, CIWEM, etc.) will be preferred.</li><li>Experience with Infoworks ICM 1D and 2D modelling would be an added advantage.</li><li>Strong verbal and written communication skills.</li><li>Excellent organizational skills.</li><li>A collegiate, team-player attitude</li><li>Prior experience in GCC market/projects.</li></ul>

Overview<br><br>We are seeking a skilled HVAC Technician to install, operate, maintain, and repair heating, ventilation, and air conditioning systems for residential, commercial, or industrial facilities. The role ensures HVAC systems operate efficiently, safely, and in compliance with project specifications and applicable standards.<br><br>Your role<br><br>Install, test, commission, maintain, and repair HVAC systems including:Chillers, AHUs, FCUs, DX units, VRF/VRV systems Split & packaged units, exhaust/fresh air systems Perform preventive and corrective maintenance as per schedules. Diagnose system faults and troubleshoot mechanical, electrical, and control issues. Read and interpret drawings, schematics, and technical manuals. Ensure refrigerant charging, pressure testing, vacuuming, and leak detection are conducted properly. Monitor system performance and recommend improvements for efficiency. Ensure compliance with HSE standards, local codes, and project quality requirements. Maintain service reports, maintenance logs, and records. Coordinate with supervisors, engineers, and other trades as required. Respond to emergency breakdowns when required.<br>About You<br><br>Qualifications & Experience<br><br>Diploma/ITI in HVAC, Mechanical Engineering, Refrigeration & Air Conditioning, or equivalent. Minimum 3–7 years of hands-on HVAC experience (project/facilities-based). Strong knowledge of HVAC mechanical, electrical, and control systems. Experience in GCC/UAE projects preferred. Familiar with international standards (ASHRAE, SMACNA, CIBSE – preferred).<br><br>Skills & Competencies<br><br>HVAC installation, testing & commissioning. Preventive & breakdown maintenance. Fault diagnosis & troubleshooting. Knowledge of refrigerants and handling procedures. Ability to work from drawings and method statements. Basic electrical & control panel knowledge. Good communication and teamwork skills.<br><br>Rewards & benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br>This Includes<br><br>Tax-free salary. Life insurance coverage. Medical insurance. Annual leave balance. Company gratuity scheme. Discretionary bonus program. Annual flight contribution. Transportation & housing allowances. Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.<br><br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br>About Atkins Réalis<br><br>We're Atkins Réalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.

Overview<br><br>We are seeking a skilled HVAC Technician to install, operate, maintain, and repair heating, ventilation, and air conditioning systems for residential, commercial, or industrial facilities. The role ensures HVAC systems operate efficiently, safely, and in compliance with project specifications and applicable standards.<br><br>Your role<br><br>Install, test, commission, maintain, and repair HVAC systems including:Chillers, AHUs, FCUs, DX units, VRF/VRV systems. Split & packaged units, exhaust/fresh air systems. Perform preventive and corrective maintenance as per schedules. Diagnose system faults and troubleshoot mechanical, electrical, and control issues. Read and interpret drawings, schematics, and technical manuals. Ensure refrigerant charging, pressure testing, vacuuming, and leak detection are conducted properly. Monitor system performance and recommend improvements for efficiency. Ensure compliance with HSE standards, local codes, and project quality requirements. Maintain service reports, maintenance logs, and records. Coordinate with supervisors, engineers, and other trades as required. Respond to emergency breakdowns when required.<br>About You<br><br>Qualifications & Experience<br><br>Diploma/ITI in HVAC, Mechanical Engineering, Refrigeration & Air Conditioning, or equivalent. Minimum 3–7 years of hands-on HVAC experience (project/facilities-based). Strong knowledge of HVAC mechanical, electrical, and control systems. Experience in GCC/UAE projects preferred. Familiar with international standards (ASHRAE, SMACNA, CIBSE – preferred).<br><br>Skills & Competencies<br><br>HVAC installation, testing & commissioning. Preventive & breakdown maintenance. Fault diagnosis & troubleshooting. Knowledge of refrigerants and handling procedures. Ability to work from drawings and method statements. Basic electrical & control panel knowledge. Good communication and teamwork skills.<br><br>Rewards & benefits<br><br>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.<br><br>This Includes<br><br>Tax-free salary. Life insurance coverage. Medical insurance. Annual leave balance. Company gratuity scheme. Discretionary bonus program. Annual flight contribution. Transportation & housing allowances. Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.<br><br>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.<br><br>About Atkins Réalis<br><br>We're Atkins Réalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.<br><br>Find out more.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Job Responsibilities:</b></span></p> <ul> <li><span>Serve as liaison between customers and relevant internal technical team to resolve issues.</span></li> <li><span>Provides tier 1 support to customers which includes telephonic &amp; remote support using company approved remote support tool.</span></li> <li><span>Answer all incoming telephone calls, take a message, follow-up, and return calls.</span></li> <li><span>Follow up customer's calls where necessary.</span></li> <li><span>Coordinate with customers to allocate onsite visits.</span></li> <li><span>Handle and resolve customer complaints</span></li> <li><span>Deliver consistently high levels of customer service.</span></li> <li><span>Order spare parts from suppliers related to warranty and non-warranty repairs</span></li> <li><span>Mentor and support helpdesk agents by providing training, guidance, and knowledge sharing.</span></li> <li><span>Conduct regular training sessions on new technologies, tools, and best practices.</span></li> <li><span>Gathers and analyses available data from customers to provide information towards making short term operational decisions of a functional unit</span></li> <li><span>Generate monthly reports from system related to attended incidents and repairs</span></li> <li><span>Provides recommendation of innovative solutions to next level in order to improve or enhance the process daily operations.</span></li> <li><span>Stay updated with the latest industry trends, technologies, and best practices.</span></li> <li><span>Answer and register phone calls.</span></li> <li><span>Forward incidents to the specialized support engineer for resolution.</span></li> <li><span>Follow up with Engineers on incidents.</span></li> <li><span>Provide all the required approvals, tools and accesses to the engineer for executing the job.</span></li> <li><span>Close incidents within the help desk system.</span></li> <li><span>Update customer's records.</span></li> <li><span>Keep a record of the telephone calls and the issues in the helpdesk management system.</span></li> <li><span>Track issues to resolution and update the concerned people accordingly.</span></li> <li><span>Identify and escalate priority issues.</span></li> <li><span>Making sure that response and resolution time are met within the SLA contract</span></li> <li><span>Coordinate with suppliers/vendors regarding spare parts delivery, ordering/purchasing and returning back</span></li> <li><span>Get 3 different quotations, compare and negotiate prices, delivery options and payment options.</span></li> <li><span>Issue quotations, delivery notes, and invoices to customers when required</span></li> <li><span>Follow-up credit notes claim with suppliers</span></li> <li><span>Attend onsite support at customers' premises when required “L2 support”</span></li> <li><span>Prepare and send monthly statement to supplier for labor payments.</span></li> <li><span>Follow up with supplier for labor payments.</span></li> <li><span>Participate in the deployment and configuration of new hardware and software</span></li> <li><span>Works towards achieving the units' short term monthly goals</span></li> <li><span>Flexibility to work in shifts and handle on-call responsibilities as needed</span></li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><span><b>Qualifications:</b></span></p> <ul> <li><span>Bachelor's degree in information technology, Computer Science, or a related field (preferred).</span></li> <li><span>Minimum 3 years' experience in a call centre in IT environment.</span></li> <li><span>Proficient in relevant computer applications.</span></li> <li><span>Excellent communications and listening skills.</span></li> <li><span>ITIL Foundation certificate is a plus</span></li> <li><span>Proven experience in resolving complex technical issues and managing escalations.</span></li> <li><span>Advanced knowledge of Operating Systems, Microsoft Office Suite, and common IT applications.</span></li> <li><span>Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.</span></li> <li><span>Excellent problem-solving and analytical skills.</span></li> <li><span>Exceptional communication and interpersonal skills.</span></li> <li><span>Ability to work independently and as part of a team.</span></li> </ul></div>