Economic Analyst Jobs in Qatar

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will perform Money Market (MM) activities in local currencies in accordance with Group’s strategy, risk appetite, regulatory requirements, policies and procedures and the delegated authority.<br><br>Main Responsibilities<br><br> Shareholder & Financial: - Complies with approved budgets, policies and procedures in relation to Local Currency MM operations. - Implements KPI’s and best practices for Senior Manager, Asset & Liability Management (Local Currency) role. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): - Assists in building and maintaining strong and effective relationships with all other related units to achieve the Money Market’s Desk goals/objectives. - Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives Internal (Processes, Products, Regulatory): - Performs activities in accordance with the set MM strategies. - Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. - Trades in various money market instruments such as deposits, loans, short-term securities, forward rate agreements and interest rate swaps in approved currencies and with approved counterparties within delegated authority. - Follows up on the timely processing of transactions in coordination with Treasury Operations. - Responds to and log requests for local currency MM transactions, and provide pricing support for major corporate banking departments and branches within the delegated authority. - Prepares daily rate sheets under the direct supervision of the SVP, Asset & Liability Management. - Monitors gap positions within the delegated authority and under the guidance of the SVP, Asset & Liability Management. Learning & Knowledge: - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.<br><br>Education And Experience Requirements<br><br> Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) Minimum 8 years experience in active dealing room, preferably in the Gulf<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

Purpose We are looking for a commercially driven customer lifecycle expert to join the OFTI as Customer Value & Lifecycle Manager. In this role, you will own the end-to-end customer journey — from onboarding and first transaction to wallet adoption and cross-sell — designing the strategies that turn single-use customers into loyal, multi-product users of the respective markets of OFTI. You are the architect of customer value management, retention and revenue diversification for OFTI.<br>Remittance is today's revenue engine in some of the markets and requires evolving customers into active wallet users — generating revenue through cross-sell into cards, micro-lending, and lifestyle services. In the new markets it will require ensuring multiple use cases are adopted from the get-go. The Customer Value & Lifecycle Manager operates across Qatar, Oman, Tunisia, Maldives and future markets, sitting at the strategic centre of this transition and ensuring the business is systematically maximizing the lifetime value of every customer relationship.<br>Context Ooredoo Fintech (OFT) is a fast-growing scale-up on a mission to empower people and businesses across the MENA region with innovative financial solutions. Backed by the strength and heritage of Ooredoo Group and driven by a passionate team, we deliver secure, intuitive money tools through our brands: Ooredoo Money, walletii, and m-Faisaa, serving users in Qatar, Oman, and the Maldives. Working with us presents a unique and exciting opportunity to make a difference and be part of a revolution where we are leveraging financial technology to provide accessible, empowering tools.<br>Role Accountabilities Define and own the customer lifecycle framework across all OFTI markets — mapping the journey from acquisition through activation, engagement, and cross-sell, with clear commercial KPIs at each stage. Build and maintain Customer Lifetime Value (CLV) models to identify high-value segments, predict churn risk, and ensure commercial investment is directed to the highest-return opportunities. Design data-driven lifecycle campaign briefs for the central marketing team and country teams, ensuring all campaigns are audience-targeted, journey-sequenced, and tied to measurable revenue outcomes. Lead the commercial strategy for wallet adoption — developing incentive structures, activation triggers, and multi-product propositions that shift customer behaviour from single use-case user to regular wallet engagement. Identify and size cross-sell opportunities across the product portfolio, building the commercial case for each revenue stream with P&L projections and conversion modelling. Monitor and report on lifecycle KPIs (D7/D30 retention, product attach rates, dormancy rates, cross-sell conversion) across all markets, producing actionable recommendations for the stakeholders. Oversee and manage the commercial budget, ensuring that financial resources are strategically allocated across lifecycle triggers to maximize ROI and lower the cost-of-retention. Partner with central marketing and local market teams to architect the commercial calendar, ensuring campaign sequencing is optimized to drive long-term Customer Lifetime Value (CLTV) and portfolio health. Rigorously evaluate the performance of ongoing initiatives in collaboration with local & central teams, validating that engagement activities have materialized into the expected revenue growth and measurable customer stickiness.<br>Experience Experience: 5–8 years in customer lifecycle management, CRM strategy, or customer value management within Fintech, Banking, or Telecoms, with a demonstrated track record of driving retention and cross-sell outcomes. Lifecycle & CRM Skills: Proven experience designing and executing lifecycle programs that deliver measurable improvement in retention, engagement, and cross-sell conversion rates. Commercial Acumen: Strong understanding of consumer financial products economics, including digital wallet revenue models, remittance, and consumer lending P&L.<br>Minimum Entry Qualifications Education: Bachelor's degree in Business, Marketing, Finance, or a related field. MBA or equivalent postgraduate qualification is a strong plus.<br>Personal Profile Adept at navigating a matrix organization, demonstrating the professional maturity and interpersonal agility required to drive alignment and high-velocity execution across diverse cross-functional and regional teams. Customer-first thinker with a strong revenue orientation — able to connect user behaviour patterns to commercial outcomes and build a compelling case for investment. Strong storytelling and brief-writing skills to influence marketing and product teams who do not report directly to this role. Comfortable operating across multiple markets with varied cultural and regulatory contexts, adapting strategies without losing commercial rigour.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group’s products and services and encouraging customers to increase their business with the Group<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively market the Group’s products to increase sales volume and profitability, and to achieve or exceed set targets and goals. Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes. Implements KPI’s and best practices for Associate, Corporate Customer Services Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): Enhance the Group’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations. Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction. Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Build and maintain strong and effective relationship with branch customers and all other related units of the Group to achieve goals/objectives. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory):Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group. Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc. Assist customers in filling out various forms and applications as requested such as opening an account; applying for an ATM, credit cards and checkbook; standing order instructions etc. Coordinate with tellers and branch operations staff on an “as is needed” basis to ensure smooth operations, and timely and friendly service delivery. Prepare CB MIS reports as and when required by RM, Sector managers or senior manager CB to ensure they have timely and accurate information available. Update and input customer information/data to ensure customer's status on System is current Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary. Refer to Manager, Customer Services for any unresolved queries on transactions handled. Monitors the service standards operational in the branches and looks for creative ways to improve service delivery. Ensures compliance to internal service quality standards and compliance to audit requirements Learning & Knowledge: Possess working knowledge of branch customer service to carry out duties and responsibilities Identify related areas for professional development of self. Proactively identify areas for professional development of self and undertake development activities.<br><br>Education And Experience Requirements<br><br> Bachelor's degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), No years of experience<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The Assistant Manager, Merchant Operations is responsible for performing merchant operations activities for entities that have signed contracts with QNB. The role ensures all merchant operations are processed in compliance with established controls, procedures, regulatory requirements, and payment processing standards.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Assist in the monitoring and achievement of Key Performance Indicators (KPIs) on periodic basis. Implements KPI’s and best practices for Assistant Manager, Merchant Operations. Act within the limits of the powers delegated to the incumbent. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Customer (Internal & External): Liaise with client personnel, vendors and consultants during the process of establishing Merchants operations and during Merchants operations. Build and maintain strong and effective relationships with all the other related departments to achieve the Group’s goals/objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Internal (Processes, Products, Regulatory): Responsible for performing Merchants activities in accordance with set payment processing methods and other procedures. Ensure settlement compliance to local and international rules and regulations provided by regulatory bodies and Visa/Mastercard requirements. Ensure that all processing exceptions are identified and inform the Supervisor Merchants for further action. Maintain the relationship with third party processors in accordance with set communication protocols. Liaise with QNB Merchants clients/merchants to respond to their queries and requests and document their service requirements to customize QNB Merchants solutions. Ecommerce merchants file payment processing and assure on daily basis that all files are loaded to the acquiring relevant system. P. O. S transactions file processing into merchant relevant systems, on daily basis verifying all transactions recorded into the bank host. Preparing/Reformatting MICROS and AMEX cards files by using merchant dedicated bank system and assuring daily processing. Creating merchant electronic statement certificates and forwarding them to secure merchant email IDs. Daily involvement in various bank merchant systems (Base24, Prime, Oracle, MIGS, Cyber Source, MICROS, Terminal Management System and Oracle) configuration activities as assigned by the Unit Head. Investigating and resolving merchant reversals, debit, refund and disputed bank account entries. Handling merchants’ phone calls and visits by answering their questions regarding POS machine issues or escalating them to concerned parties for support. Support International Branches and subsidiaries. Learning & Knowledge: Keep abreast of developments in the merchant services industry, technological advancements in payment processing and local and international developments. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Proactively identify areas for professional development and undertake development activities. Seek opportunities to remain current with developments in the professional field.<br><br>Education/Experience Requirements<br><br>Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 4 years of relevant experience, preferably within a highly rated international bank<br><br>Note: you will be required to attach the following:<br><br>Resume/CVQID (Front & Back) Passport Education Certificate Birth Certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>Execute orders (equity, fixed income or otherwise mandated) on behalf of the HNI clients (domestic and foreign) based on their instructions, while adhering to the policies and procedures in place by QNBFS, the exchanges and the regulators.</p><br> <br> <br><br> Main Responsibilities <br> <p><strong>A. Financial &amp; Share Holders</strong></p><br><p>- Operate within the target departmental Budgets</p><br><p>- Achieve targets through service excellence in trading and articulate information dissemination</p><br><p>- Work closely with Sales in order to scout and acquire new clients, locally, and regionally</p><br><p>- Implements KPI’s and best practices for Associate HNI Trading Brokering</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Buy and sell securities on behalf of HNI clients.</p><br><p>- Execute orders from HNI clients/call center executive/front desk via any form of authorized communication channel.</p><br><p>- Document orders and transactions regarding trading activities.</p><br><p>- Maintain solid client relationships by providing factual market intelligence in all the markets where QNBFS is active without providing investment advice.</p><br><p>- Provide pre and post market updates to clients</p><br><p>- Maintain a high standard of professional service to all clients creating a differentiating factor between QNBFS and competitors.</p><br><p>- Perform trades manually on QE system in the event of OMS breakdown (After taking the required approvals)</p><br><p>- Resolve customer queries / complaints.</p><br><p>- Report any trading errors done by to the SVP Trading.</p><br><p>- In case of customer dispute escalation, inform the VP HNI Trading of disputes as the 1st level of escalation.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Assist the sales department in converting leads of HNI clients by marketing the brokerage and advisory services and capabilities in all active markets and successfully presenting the service offerings of QNBFS and their value proposition</p><br><p>- Ensure adherence to legal, compliance and risk management policies and procedures and regulations</p><br><p>- Ensuring efficient and professional management of orders, execution of transactions and reporting of trades.</p><br><p>- Assist in the development of the trading desk’s policies and procedures.</p><br><p>- Abide by the Policies and Procedures developed for maintaining the Information Security for the QNBFS and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard.</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Constantly enhance brokerage capabilities to cover local, regional and international markets.</p><br><p>- Keeping abreast with the product knowledge and assist in developing market intelligence.</p><br><p>- Undertaking programs and courses as per the regulatory requirements.</p><br><p>- Undergo online training programs as provided by the Organization.</p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements <br> <p>- University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.</p><br><p>- CISI- Introduction to Securities and QFMA Rules and Regulations.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p><span>The Commercial Assurance Director </span><span>is responsible for</span><span>&nbsp;owning the commercial and cash assurance lens across the project portfolio, including cash flow, work-in-progress, certifications, collections, commercial exposure, and revenue protection. The role interrogates entity-reported commercial figures rather than relaying them,&nbsp;</span><span>validates</span><span>&nbsp;reported positions against source documents, and&nbsp;</span><span>identifies</span><span>&nbsp;losses, uncertified earned-value gaps, stale receivables, contractual exposure, and material reporting movements before they reach leadership unannounced.</span></p><br><br><br><u><b>Job Responsibilities 1</b></u> <br> <p><span>Commercial &amp; Revenue Assurance</span></p><br> <br> <p><span>Own the commercial assurance review of cash flow, work-in-progress, certification, collections, and commercial exposure across priority projects.</span></p><br> <br> <p><span>Validate entity-reported commercial figures against source documents, rather than accepting reported numbers at face value.</span></p><br> <br> <p><span><span>Identify</span><span>&nbsp;potential losses, uncertified earned-value gaps, stale receivables, material reporting movements, and commercial risks before they&nbsp;</span><span>escalate to</span><span>&nbsp;leadership without&nbsp;</span><span>prior warning</span><span>.</span></span></p><br> <br> <p><span>Cash Flow, WIP &amp; Collections Monitoring</span></p><br> <br> <p><span><span>Validate cash flow, WIP, and&nbsp;</span><span>collections</span><span>&nbsp;positions for priority projects through cross-checking against supporting records, certification documents, receivables ageing, and related source files.</span></span></p><br> <br> <p><span><span>Identify</span><span>&nbsp;uncertified earned value resulting from internal submission failures, incomplete documentation, delayed certification, or unresolved process breakdowns.</span></span></p><br> <br> <p><span>Distinguish between genuine client disputes and work completed but not submitted or certified due to internal commercial process gaps.</span></p><br> <p><span>Commercial Analysis &amp; Contractual Exposure</span></p><br> <br> <p><span>Review IPC certification cycles, BOQ structures, variation orders, claims, and cost-value reconciliation to assess commercial accuracy and exposure.</span></p><br> <br> <br> <br><br><br><u><b>Job Responsibilities 2</b></u> <br> <p><span><span>Assess contractual notices,&nbsp;</span><span>rejection</span><span>&nbsp;letters, dispute correspondence, and commercial claims to&nbsp;</span><span>determine</span><span>&nbsp;their financial and contractual substance.</span></span></p><br> <br> <p><span>Evaluate CPI and EAC movements from a contractor’s perspective, including causes of cost performance below 1.0 and the credibility of recovery plans.</span><span>Reporting, Escalation &amp; EPMO Issue Management</span></p><br> <p><span>Prepare validated commercial, cash, WIP, certification, collections, and exposure insights for EPMO leadership review using plain commercial language.</span></p><br> <br> <p><span><span>Enter commercial, contractual, and revenue-related risks into the EPMO Tasks &amp; Issues Log with clear&nbsp;</span><span>issue</span><span>&nbsp;ownership, actions, evidence, and escalation requirements.</span></span></p><br> <br> <p><span><span>Escalate commercial concerns where reported positions are unsupported, materially changed, or&nbsp;</span><span>indicate</span><span>&nbsp;potential revenue leakage or contractual exposure.</span></span></p><br> <br> <br> <p><span>People Management</span></p><br> <br> <p><span><span>Work directly with entity commercial teams, project teams, finance teams, and leadership to&nbsp;</span><span>validate</span><span>&nbsp;commercial positions and address&nbsp;</span><span>identified</span><span>&nbsp;gaps.</span></span></p><br> <br> <p><span>Challenge entity commercial teams professionally where reported figures are unsupported, inconsistent, incomplete, or commercially unclear.</span></p><br> <br> <p><span>Influence stakeholders to take corrective actions on WIP, collections, certification delays, stale receivables, and commercial exposure items.</span></p><br> <br> <br> <br> <br> <br><br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p><strong>Commercial &amp; Revenue Assurance</strong></p><br> <p>Strong knowledge of cash flow, WIP, certification, collections, commercial exposure, and revenue protection across construction project portfolios.</p><br> <p><strong>Construction Commercial Management</strong></p><br> <p>Knowledge of IPC certification cycles, BOQ structures, variation orders, claims, cost-value reconciliation, and contractor-side commercial controls.</p><br> <p><strong>Contractual &amp; Claims Understanding</strong></p><br> <p>Ability to interpret notices, rejection letters, dispute correspondence, GCOC/FIDIC-style contract mechanics, and commercial claims to assess financial exposure.</p><br> <p><strong>WIP, Collections &amp; Receivables Analysis</strong></p><br> <p>Ability to analyze WIP, receivables ageing, collections delays, certification backlogs, payment routing issues, and liquidity-related constraints.</p><br> <p><strong>Executive Commercial Communication</strong></p><br> <p>Ability to translate detailed commercial findings into clear executive-level insights using plain commercial language rather than excessive technical jargon.</p><br><br><br><u><b>Job Experience</b></u> <br> <p><span>Minimum 10 years of experience in a construction commercial, quantity surveying, or contractor-side commercial function.</span></p><br> <br> <p><span>Experience in a main contractor or PMO commercial team on major projects is preferred.</span></p><br> <br> <p><span><span>Experience across international, multi-entity, or multi-</span><span>jurisdiction</span><span>&nbsp;project portfolios is&nbsp;</span><span>advantageous</span><span>.</span></span></p><br> <br> <p><span><span>Demonstrable&nbsp;</span><span>track record</span><span>&nbsp;improving WIP, collections, or cash position on live projects or portfolios, not only reporting on them.</span></span></p><br> <br> <p><span><span>Experience working across multiple currencies and&nbsp;</span><span>jurisdictions</span><span>&nbsp;within an international project environment.</span></span></p><br> <br><br><br><u><b>Competencies</b></u> <br>Agility<br>Build High-Performing Teams<br>Build Process and Systems<br>Cost Control L5<br>Drive Cost Optimization<br>Leadership<br>Performance Monitoring &amp; Reporting L5<br>Project Oversight L5<br>Project Tracking and Reporting L5<br>Provide Direction<br>Quality<br>Resilience<br>Risk Management L5<br>Speed of Execution<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Civil Engineering or Construction Management<br>Master's degree in Quantity Surveying or Finance, Accounting, Economics, Pubic Administration or business administration, and other related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>The incumbent will be responsible for providing various MIS reports on a timely manner to support management for their decision-making processes, coordination of external auditor/regulatory requirements and also to monitor business performance closely and take necessary actions. The incumbent will pprovide and support management with regular reports on progress towards special projects, targets, flagging variations and performing initial checks on reasons for under/over achievement on a case-by-case basis.</p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Perform and support in the preparation of impact assessment as a result of new or changes to International Financial Reporting Standards (IFRS) and the effect on QNB Group financial position and financial performance </p><br><p>- Support IFRS transition projects in coordination with other cross functional departments </p><br><p>- Support tax compliance projects (example) implementation of VAT </p><br><p>- Support external auditor expectations and other advisory consultants </p><br><p>- Support regulatory reviews and inspections, if any. </p><br><p>- Support the annual or periodical update of bank’s Medium Term Note Programme established in various international jurisdictions. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </p><br><p>- Act within the limits of the powers delegated to the incumbent. Assist in the preparation of quarterly and annual financial reporting timetable for external reporting. </p><br><p>- Assist in the preparation of annual QCB pack for QCB approval of audited financial statements. </p><br><p>- Implements KPI’s and best practices for Assistant Manager, Financial Business Support role. </p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br><p>- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. </p><br><p>- Liaise with the Group’s IT Department to ensure MIS/ALCO reporting needs of the department are timely resolved/attended to, to the extent these are dependent on required system enhancements. </p><br><p>- Assist in the provision of timely and accurate information to the external and internal auditors and the Compliance function as and when required. </p><br><p>- Assist in the provision of timely and value added business support required from GFCD by other departments, branches and subsidiaries etc. </p><br><p>- Assist in the provision of timely reporting to Ministry of Finance and other regulators that may be requested from time to time. </p><br><p>- Support in the preparation of IFRS accounting conclusion memos and take steps to update/amend relevant policy and procedures within the bank’s accounting policies document.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Support in the development and enhancement of MIS tools and techniques to enable the management/the Board to monitor business performance closely and take timely corrective actions. </p><br><p>- Support in the oversight of financial analysis process and provide business support services to the branches and subsidiaries. </p><br><p>- Oversee the preparation and the timely communication of the quarterly and annual reporting cycles. </p><br><p>- Spearhead the preparation of variance analysis and exception reports for related management reviews, ensure efficient and smooth running of the data consolidation and report distribution processes.</p><br><p>- Ensure the preparation of segmental reports and submit the same to the management on periodic basis. </p><br><p>- Assist and/or participate in projects, as and when required. (example) Financial Due Diligence projects etc.</p><br><p>- Support in the analysis of M&amp;A proposals and assess their impact on the Group’s balance sheet whenever a potential target is identified by Group Strategy or International Banking. </p><br><p>- Identify requirements for updating the MIS and other Risk Management systems and lead on the implementation. </p><br><p>- Review rating agency reports and support in the provision of data to rating agencies and other regulators. </p><br><p>- Support in the analysis of structured repo products and their internal reporting to senior management. </p><br><p>- Support in P&amp;L income and expense analysis and monthly balance sheet proofing exercise.</p><br> <br> <br><br> Education &amp; Experience Requirements: <br> <p>- Bachelor degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </p><br><p>- At least 4 years of relevant experience, preferably within a highly rated international bank. </p><br><p>- Chartered Accountancy, CPA, or ACCA qualified with a minimum of 2 years post qualifying experience.</p><br> <br> <br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily accountable for the management of all Custody Clients as well as the Client management team, which consists of Custody Relationship Managers and a Client Services function. The Senior Manager Custody Client Management and Business Development leads the aforementioned team in order to maintain and grow the Custody Client Portfolio and achiever-determined and pre-approved targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Implement strategies and plans to achieve all volume, revenue, and profit targets. Ensure ongoing increase in market share, and sustainable growth rate on the Custody client portfolio. Ensure that the marketing impact and sales activities are maximised through the team’s service delivery Implements KPI’s and best practices Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Responsive to the needs of the potential, new and existing customer base and lead the customer focus initiatives in the QNB Custody department. Define, establish and conduct reviews on procedures for, on boarding, client meetings, business cases, client engagement plans and yearly activities. Owning the common client mailbox, and all other client communication channels and the routines handling client responses according to the agreed SLAs with the clients. Build and maintain strong and effective relationship with the all other related departments and units within QNB to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. Responsible for strategically important client relationships engagement. Client targeting and marketing. Develop client sourcing process / framework and implement with target client identification and prioritization approach. Oversee client referral and incentives. Mange client target lists using internal and external sources. Client contact and acquisition. Define and implement client contact approach and guidelines. Define and implement client contact strategies for Relationship Officers without portfolio and their continuous engagements. Manage allocation of target clients to Relationship Managers and Officers. Monitor and maximize sales conversion. Client On-boarding. Responsible for the on boarding process and the continues account maintenance and the regular and enhanced due-diligence process and KYC-documentation routines. Work with Custody Operation teams to ensure the client on-boarding process is managed efficiently according to agreed SLAs. Value of Custody client portfolio. Set and agree on sales targets with all of the team members. Implement client relationship management model. Allocate and manage Relationship Manager and Officer portfolios. Participate in high value client discussions to support Relationship Managers. Work with Head of Product Development and Network Management and External Relations to identify evolving Custody clients’ needs and the product developments process or make connection with the respective product owner(s) within QNB. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Custody client satisfaction. Manage and resolve client issues and proactively feed into business or systems improvement initiatives. Implement strategy to maximize client retention. Oversee and monitor quality of service provided by Custody Relationship Manager and Officers. Monitoring and refinement. Track client acquisition pipeline/produce monthly sales report of the Head of Group Custody. Bring client input to the product developments function. External authority contacts. Contribute to the interaction and problem solving in relation to authorities (QFMA, QCB, QCSD, QE etc.) and internal controlling functions as Internal Audit and Compliance. Report to Head of Group Custody on progress, key metrics, and major issues and risks Manage the Relationship Manager and Officer Team budget. Manage the client acquisition budget. Monitor client workload of Relationship Managers and Officers and recruit new staff as needed. Establish and maintain good relationship with internal functions to ensure excellent service and cross-selling target. Monitor and review staff performance; resolve staff performance issues. Mentor staff and provide sufficient training and career opportunities to support their growth and maximize their productivity. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 12 years of experience in client management and business development, ideally in a custody banking, investment management or fund administration context. Minimum of 5 years of hands on experience from custody operations. Excellent knowledge of Custody and institutional banking products. Management experience and track record of successful business strategy formulation and implementation. Proven leadership skills in performance monitoring and engagement for staff management.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>Join a small platform team building the next generation of natural-language analytics at Agoda. You will own the governed knowledge layer between our data warehouse and the applications, assistants, and analysts that consume it: metrics, domain context, quality signals, and the APIs that expose them. This is semantic modeling and knowledge engineering, not dashboard reporting or model training.<br><br>The Opportunity:<br><br>You will design and operate the shared knowledge layer behind conversational analytics at Agoda: turning scattered business knowledge into versioned, reviewable assets that return consistent, current answers. You pair with a senior tech lead on product architecture. Your scope is the layer itself (models, context, validation, governance workflows) and how it is exposed through service and agent interfaces.<br><br>What You’ll Do:<br><br>Model governed metrics, dimensions, joins, and grain for business domains Structure expert context, glossaries, and validated question patterns as Git-reviewed assets Build freshness, drift, and validation signals; treat stale knowledge as a production issue Expose the layer through APIs so applications and agents get deterministic answers Enable domain owners to propose, review, and publish knowledge without engineering deploys Partner across analytics, product, and platform teams on access control and quality standards<br><br>Required Qualifications:<br><br>4+ years in BI, analytics engineering, data platform, or software engineering with heavy data modeling Semantic or metrics-layer experience (Look ML, dbt metrics, or equivalent) Strong SQL and analytical modeling on OLAP / warehouse systems Knowledge engineering: versioned definitions, peer review, contributor workflows API / service mindset: you design for multiple consumers, not a single dashboard Clear communication across engineering, analytics, and product partners<br><br>Preferred Qualifications:<br><br>Open-source semantic layer engines (Cube, Metric Flow patterns) Agent or tool-interface experience for LLM-powered applications NL-to-data products, retrieval, or evaluation harnesses Python or Node.js service development Large-scale e-commerce or travel analytics environments<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>Join a small platform team building the next generation of natural-language analytics at Agoda. You will own the governed knowledge layer between our data warehouse and the applications, assistants, and analysts that consume it: metrics, domain context, quality signals, and the APIs that expose them. This is semantic modeling and knowledge engineering, not dashboard reporting or model training.<br><br>The Opportunity:<br><br>You will design and operate the shared knowledge layer behind conversational analytics at Agoda: turning scattered business knowledge into versioned, reviewable assets that return consistent, current answers. You pair with a senior tech lead on product architecture. Your scope is the layer itself (models, context, validation, governance workflows) and how it is exposed through service and agent interfaces.<br><br>What You’ll Do:<br><br>Model governed metrics, dimensions, joins, and grain for business domains Structure expert context, glossaries, and validated question patterns as Git-reviewed assets Build freshness, drift, and validation signals; treat stale knowledge as a production issue Expose the layer through APIs so applications and agents get deterministic answers Enable domain owners to propose, review, and publish knowledge without engineering deploys Partner across analytics, product, and platform teams on access control and quality standards<br><br>Required Qualifications:<br><br>4+ years in BI, analytics engineering, data platform, or software engineering with heavy data modeling Semantic or metrics-layer experience (Look ML, dbt metrics, or equivalent) Strong SQL and analytical modeling on OLAP / warehouse systems Knowledge engineering: versioned definitions, peer review, contributor workflows API / service mindset: you design for multiple consumers, not a single dashboard Clear communication across engineering, analytics, and product partners<br><br>Preferred Qualifications:<br><br>Open-source semantic layer engines (Cube, Metric Flow patterns) Agent or tool-interface experience for LLM-powered applications NL-to-data products, retrieval, or evaluation harnesses Python or Node.js service development Large-scale e-commerce or travel analytics environments<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

Department: NUQ Liberal Arts Program<br><br>Northwestern University in Qatar seeks an outstanding colleague for a full-time open rank faculty position in Political Economy, to be appointed in the Liberal Arts Program. We welcome scholars with an active research agenda examining political economy from a critical, global, comparative, or transnational perspective, with a special interest in interdisciplinary approaches to the Global South. Areas of expertise may include critical development studies, feminist political economy, or post/de-colonial political economy, south-south relations, critical political economy of the media, climate and extractivism, labor regimes, agrarian political economies, and the politics of debt. Candidates could come from political science, economics, media studies, global studies, sociology, history, or anthropology. Candidates are expected to have linguistic competence and field experience in their area of research.<br><br>In addition to a demonstrated research record commensurate with rank, or a highly promising research trajectory for candidates with a recent PhD, applicants should show competence in working with global communities, a strong commitment to excellence in teaching and mentoring, and dedication to institutional service and shared governance. Candidates are expected to contribute to both undergraduate and future graduate education and program development. Teaching expectations include two courses per semester, which may include core disciplinary courses, elective courses that speak to their research field, as well as contribution to NU-Q’s broader curricular needs. This could include the required “Ways of Knowing” course, the Doha Seminar honors course, graduate seminars, executive education classes, or courses qualifying for our university’s growing number of interdisciplinary minors, such as Africana Studies, AI and Media Studies, Film and Design, Media and Politics, Middle East Studies, and Strategic Communication. There are also opportunities to collaborate with NU-Q’s Institute for Advanced Study of the Global South, Artificial Intelligence and Media Lab, and Media Majlis Museum.<br><br>NU-Q is a community of evidence-based storytellers in the Global South. We are a globally embedded institution, one of three campuses (Chicago, Doha, Evanston) and twelve schools of Northwestern University, and one of several partner universities in Qatar Foundation’s Education City in Doha, Qatar. Guided by core values of excellence, collaboration, community, and sustainability, our mission is to educate students to become creative, ethical, and impactful communicators across cultural and national boundaries. We are committed to excellence in research and teaching, a vibrant student life, and high-level undergraduate student research and media making, particularly on the Global South. Located at the confluence of continents, NU-Q is a diverse global community with approximately 500 students from around 60 countries.<br><br>NU-Q provides competitive compensation and benefits. The medium of instruction is English, but proficiency in Arabic or another regional language is an advantage. Candidates with experience in US higher education as well as in the Arab region are particularly encouraged to apply. Northwestern University in Qatar is an Equal Opportunity Employer.<br><br>Applications received by October 15, 2026, will receive the highest priority. The search will continue until the position is filled or the search closed.<br><br>Benefits<br><br>At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at Northwestern Benefits to learn more.<br><br>Please read ALL instructions and make preparations before proceeding to the application page:<br><br>Applications will only be accepted via online submission (see link below). Please prepare all documents in advance as Adobe PDF files, and please be sure all information is entered correctly and accurately (especially names and email addresses), as there will be no opportunity for online revision after your application has been submitted. Please also prepare a list of names and email addresses for your external academic references; your references will be contacted directly by the online system and invited to upload their letters on your behalf. All required fields in the application form are marked with an asterisk and must be filled before clicking the “Submit” button. Be aware that incomplete applications cannot be saved.<br><br>Applications accepted here: Apply for Job<br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP International Retail and AVP International Retail Country Liaison in delivering the Strategy/Plans by acting as the focal point for the designated country. The incumbent will pro-actively manage the relationships with the Retail Head of the designated country and provide support in a timely and efficient manner. The incumbent will facilitate resolution of pending problems, and act as enabler for new requirements by working closely with the Group Retail Businesses and Group Support Divisions. The incumbent will track and provide performance updates to SVP International Retail and the AVP International Country Liaison relating to the Business Plans / KPIs of the designated country.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Proactively assist in the implementation of the strategies, products and services, systems, marketing communications and plans to achieve all volume, revenue, and profit targets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Proactively support in meeting target budgets for the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison (Cluster). with Group Retail’s overall strategy and in coordination with SVP International Retail and AVP International Retail Country Liaison. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Implements KPI’s and best practices for Senior Associate International Retail Country Liaison Customer (Internal & External): Coordinate and liaise activities with Group Retail Businesses and Group Support to provide support to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison Maintain a focal ‘one point of contact’ to the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. Ensuring timely and efficient support with high level of professionalism and friendly approach to meeting their needs and resolving their queries and value proposition. Build and maintain strong and effective relationship with the all other related functions / units to achieve goals/objectives of the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with the SVP International Retail and AVP International Retail Country Liaison. Manage the development & subsequent implementation and migration of Retail Banking best practices across the designated country within the Asia, Europe, Africa, Middle East cluster in coordination with SVP International Retail and AVP International Retail Country Liaison. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Monitor the SLA, TAT performance between the designated country within the Asia, Europe, Africa, Middle East cluster and the Group Retail Businesses & Group Support Units to ensure effectiveness of the Hub & Spoke model. Ability to review the Management and Business Information reports to appraise on the performance of the designated country in coordination with the SVP International Retail and AVP International Retail Country Liaison. Learning & Knowledge: Ability to Possess good understanding of the Group Retail Bank’s Strategy, Business Plans and KPIs with a good knowledge of the business and needs of the designated countries. Proactively identify areas for professional development of self and undertake development activities.<br><br>Education And Experience Requirements<br><br> Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), At least 2 years of relevant experience, preferably within a highly rated international bank.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

Department: NUQ Liberal Arts Program<br><br>Northwestern University in Qatar seeks an outstanding colleague for a full-time open rank faculty position in Political Economy, to be appointed in the Liberal Arts Program. We welcome scholars with an active research agenda examining political economy from a critical, global, comparative, or transnational perspective, with a special interest in interdisciplinary approaches to the Global South. Areas of expertise may include critical development studies, feminist political economy, or post/de-colonial political economy, south-south relations, critical political economy of the media, climate and extractivism, labor regimes, agrarian political economies, and the politics of debt. Candidates could come from political science, economics, media studies, global studies, sociology, history, or anthropology. Candidates are expected to have linguistic competence and field experience in their area of research.<br><br>In addition to a demonstrated research record commensurate with rank, or a highly promising research trajectory for candidates with a recent PhD, applicants should show competence in working with global communities, a strong commitment to excellence in teaching and mentoring, and dedication to institutional service and shared governance. Candidates are expected to contribute to both undergraduate and future graduate education and program development. Teaching expectations include two courses per semester, which may include core disciplinary courses, elective courses that speak to their research field, as well as contribution to NU-Q’s broader curricular needs. This could include the required “Ways of Knowing” course, the Doha Seminar honors course, graduate seminars, executive education classes, or courses qualifying for our university’s growing number of interdisciplinary minors, such as Africana Studies, AI and Media Studies, Film and Design, Media and Politics, Middle East Studies, and Strategic Communication. There are also opportunities to collaborate with NU-Q’s Institute for Advanced Study of the Global South, Artificial Intelligence and Media Lab, and Media Majlis Museum.<br><br>NU-Q is a community of evidence-based storytellers in the Global South. We are a globally embedded institution, one of three campuses (Chicago, Doha, Evanston) and twelve schools of Northwestern University, and one of several partner universities in Qatar Foundation’s Education City in Doha, Qatar. Guided by core values of excellence, collaboration, community, and sustainability, our mission is to educate students to become creative, ethical, and impactful communicators across cultural and national boundaries. We are committed to excellence in research and teaching, a vibrant student life, and high-level undergraduate student research and media making, particularly on the Global South. Located at the confluence of continents, NU-Q is a diverse global community with approximately 500 students from around 60 countries.<br><br>NU-Q provides competitive compensation and benefits. The medium of instruction is English, but proficiency in Arabic or another regional language is an advantage. Candidates with experience in US higher education as well as in the Arab region are particularly encouraged to apply. Northwestern University in Qatar is an Equal Opportunity Employer.<br><br>Applications received by October 15, 2026, will receive the highest priority. The search will continue until the position is filled or the search closed.<br><br>Benefits<br><br>At Northwestern, we are proud to provide meaningful and competitive benefits. The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs. For a comprehensive overview of available benefits, including eligibility details, visit us at Northwestern Benefits to learn more.<br><br>Please read ALL instructions and make preparations before proceeding to the application page:<br><br>Applications will only be accepted via online submission (see link below). Please prepare all documents in advance as Adobe PDF files, and please be sure all information is entered correctly and accurately (especially names and email addresses), as there will be no opportunity for online revision after your application has been submitted. Please also prepare a list of names and email addresses for your external academic references; your references will be contacted directly by the online system and invited to upload their letters on your behalf. All required fields in the application form are marked with an asterisk and must be filled before clicking the “Submit” button. Be aware that incomplete applications cannot be saved.<br><br>Applications accepted here: Apply for Job<br><br>Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern’s non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP, Retail Banking and Operations audit in conducting the Retail Banking and Operations Audit assignments as per the approved audit plan, and act as an important role within the Group Internal Audit Division. This role provides independent assurance and advisory services, directing internal audit activities across the Retail Banking and Operations audits. Key responsibilities include contributing to the development and maintenance for the Retail Banking and Operations audit universe and the implementation of advanced data analytics and continuous auditing for enhanced efficiency and real-time risk monitoring. This position requires full compliance with the GIAD Audit Manual, Global Internal Audit standards, and relevant local regulations. The Senior Associate is crucial for safeguarding customer trust, ensuring robust regulatory compliance and maintaining the integrity and effectiveness of the assigned areas. As a member of the Internal Audit Team, this role contributes to the Group's audit strategy, emphasizing consumer protection, financial crime prevention, and regulatory compliance.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and aims to protect the organization from financial penalties, reputational damage, and operational losses arising from non-compliance or ineffective controls. Identify compliance and operational risks that could impact the Group's financial performance, brand reputation, and shareholder value, providing actionable recommendations for mitigation. Evaluate the efficiency and effectiveness of Retail Banking and Operations processes and controls to enhance the bank’s governance, risk management and control processes. Ahere to KPI’s and best practices for the Retail Banking and Operations Audit section. Identify cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Build and maintain strong, independent, and collaborative relationships with the staff of Retail Banking and Operations Functions and other relevant business and support function. Communicate audit findings, risk assessments, and recommendations to diverse internal stakeholders, including the SVP, EVP, GCAE, and management, ensuring clear understanding of regulatory and operational risks. Act as a trusted advisor to Retail Banking and Operations management on matters of internal control, consumer protection, financial crime prevention, and regulatory adherence. To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain good/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Conduct the full audit cycle for the Domestic Retail Banking and Operations audit engagements. All audit activities must be conducted in full compliance with the GIAD Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant local regulations. Engagements: support the team leader in executing the audit engagements and ensuring own work is performed efficiently and effectively and meets GIAD quality standards. Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks. Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates and interim meetings with the auditees. Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present audit findings to the auditees to obtain management actions. Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely escalate potential delays to management, as needed. Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards. Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the organization. Support the delivery of department audits, assessing the design and operating effectiveness of retail banking and operations controls against industry best practices and regulatory requirements. Assess the adequacy and effectiveness of internal controls, risk management processes, and governance frameworks within the retail banking and operations divisions and for enterprise-wide compliance programs. Identify and report on control weaknesses, process inefficiencies, and non-compliance issues specific to the related areas, providing actionable and value-added recommendations. Ensure the consistent application of internal audit methodologies, tools, and best practices across all audit's engagements. Continuously provide inputs to refine and update the audit universe by identifying new products, processes, digital channels, and emerging regulatory requirements, ensuring comprehensive and relevant audit coverage. Actively contribute to the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis. Contribute and ensure the implementation of continuous auditing capabilities to provide real-time assurance and insights. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Ensure to build up the necessary skills and understanding of Retail Banking and operations functions, customer journeys, and the complex regulatory landscape. Participate in ongoing professional development, rotations within GIAD and work on obtaining relevant certifications (e.g., CIA, CISA, CAMS, CRMA, CFA within the team to maintain expertise in the evolving banking landscape. This includes actively developing practical skills in data analytics and continuous auditing techniques within the audit division. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Maintain an in-depth knowledge of all applicable banking laws, consumer protection regulations, anti-money laundering (AML), counter-terrorist financing (CFT), data privacy, and market conduct regulations. Ensure the Retail Banking and Operations Audit function operates in full compliance with all relevant legal and regulatory requirements and internal Group policies. This includes strict adherence to the GIAD Group Audit Manual and the Global Internal Audit Standards and Topical Requirements. Contribute to the enhancement of the organization's enterprise-wide risk management and compliance frameworks by providing insights from audit findings, which are derived from a comprehensive and up to date audit universe. Ensure that all audit engagements rigorously assess adherence to these regulations. Contribute to a strong culture of compliance and ethical conduct across the organization through effective audit coverage and advisory services.<br><br>Education & Experience Requirements<br><br> University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 2 years of experience in internal audit, compliance, or a related field conducting audit within Retail Banking and Operations, preferably within a reputable Bank. Certifications: Certified Internal Auditor (CIA) is desirable. Additional international certifications or country-specific qualifications (e.g., CPA, CISA) are highly desirable.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCVCopy of Passport or QIDCopy of Education certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP, Retail Banking and Operations audit in conducting the Retail Banking and Operations Audit assignments as per the approved audit plan, and act as an important role within the Group Internal Audit Division. This role provides independent assurance and advisory services, directing internal audit activities across the Retail Banking and Operations audits. Key responsibilities include contributing to the development and maintenance for the Retail Banking and Operations audit universe and the implementation of advanced data analytics and continuous auditing for enhanced efficiency and real-time risk monitoring. This position requires full compliance with the GIAD Audit Manual, Global Internal Audit standards, and relevant local regulations. The Senior Associate is crucial for safeguarding customer trust, ensuring robust regulatory compliance and maintaining the integrity and effectiveness of the assigned areas. As a member of the Internal Audit Team, this role contributes to the Group's audit strategy, emphasizing consumer protection, financial crime prevention, and regulatory compliance.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and aims to protect the organization from financial penalties, reputational damage, and operational losses arising from non-compliance or ineffective controls. Identify compliance and operational risks that could impact the Group's financial performance, brand reputation, and shareholder value, providing actionable recommendations for mitigation. Evaluate the efficiency and effectiveness of Retail Banking and Operations processes and controls to enhance the bank’s governance, risk management and control processes. Ahere to KPI’s and best practices for the Retail Banking and Operations Audit section. Identify cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Build and maintain strong, independent, and collaborative relationships with the staff of Retail Banking and Operations Functions and other relevant business and support function. Communicate audit findings, risk assessments, and recommendations to diverse internal stakeholders, including the SVP, EVP, GCAE, and management, ensuring clear understanding of regulatory and operational risks. Act as a trusted advisor to Retail Banking and Operations management on matters of internal control, consumer protection, financial crime prevention, and regulatory adherence. To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain good/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Conduct the full audit cycle for the Domestic Retail Banking and Operations audit engagements. All audit activities must be conducted in full compliance with the GIAD Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant local regulations. Engagements: support the team leader in executing the audit engagements and ensuring own work is performed efficiently and effectively and meets GIAD quality standards. Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks. Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates and interim meetings with the auditees. Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present audit findings to the auditees to obtain management actions. Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely escalate potential delays to management, as needed. Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards. Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the organization. Support the delivery of department audits, assessing the design and operating effectiveness of retail banking and operations controls against industry best practices and regulatory requirements. Assess the adequacy and effectiveness of internal controls, risk management processes, and governance frameworks within the retail banking and operations divisions and for enterprise-wide compliance programs. Identify and report on control weaknesses, process inefficiencies, and non-compliance issues specific to the related areas, providing actionable and value-added recommendations. Ensure the consistent application of internal audit methodologies, tools, and best practices across all audit's engagements. Continuously provide inputs to refine and update the audit universe by identifying new products, processes, digital channels, and emerging regulatory requirements, ensuring comprehensive and relevant audit coverage. Actively contribute to the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis. Contribute and ensure the implementation of continuous auditing capabilities to provide real-time assurance and insights. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Ensure to build up the necessary skills and understanding of Retail Banking and operations functions, customer journeys, and the complex regulatory landscape. Participate in ongoing professional development, rotations within GIAD and work on obtaining relevant certifications (e.g., CIA, CISA, CAMS, CRMA, CFA within the team to maintain expertise in the evolving banking landscape. This includes actively developing practical skills in data analytics and continuous auditing techniques within the audit division. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Maintain an in-depth knowledge of all applicable banking laws, consumer protection regulations, anti-money laundering (AML), counter-terrorist financing (CFT), data privacy, and market conduct regulations. Ensure the Retail Banking and Operations Audit function operates in full compliance with all relevant legal and regulatory requirements and internal Group policies. This includes strict adherence to the GIAD Group Audit Manual and the Global Internal Audit Standards and Topical Requirements. Contribute to the enhancement of the organization's enterprise-wide risk management and compliance frameworks by providing insights from audit findings, which are derived from a comprehensive and up to date audit universe. Ensure that all audit engagements rigorously assess adherence to these regulations. Contribute to a strong culture of compliance and ethical conduct across the organization through effective audit coverage and advisory services.<br><br>Education & Experience Requirements<br><br> University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 2 years of experience in internal audit, compliance, or a related field conducting audit within Retail Banking and Operations, preferably within a reputable Bank. Certifications: Certified Internal Auditor (CIA) is desirable. Additional international certifications or country-specific qualifications (e.g., CPA, CISA) are highly desirable.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCVCopy of Passport or QIDCopy of Education certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will support the SVP, Retail Banking and Operations audit in conducting the Retail Banking and Operations Audit assignments as per the approved audit plan, and act as an important role within the Group Internal Audit Division. This role provides independent assurance and advisory services, directing internal audit activities across the Retail Banking and Operations audits. Key responsibilities include contributing to the development and maintenance for the Retail Banking and Operations audit universe and the implementation of advanced data analytics and continuous auditing for enhanced efficiency and real-time risk monitoring. This position requires full compliance with the GIAD Audit Manual, Global Internal Audit standards, and relevant local regulations. The Senior Associate is crucial for safeguarding customer trust, ensuring robust regulatory compliance and maintaining the integrity and effectiveness of the assigned areas. As a member of the Internal Audit Team, this role contributes to the Group's audit strategy, emphasizing consumer protection, financial crime prevention, and regulatory compliance.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Contribute to the execution of the risk-based annual plan that aligns with the Group Internal Audit strategy and aims to protect the organization from financial penalties, reputational damage, and operational losses arising from non-compliance or ineffective controls. Identify compliance and operational risks that could impact the Group's financial performance, brand reputation, and shareholder value, providing actionable recommendations for mitigation. Evaluate the efficiency and effectiveness of Retail Banking and Operations processes and controls to enhance the bank’s governance, risk management and control processes. Ahere to KPI’s and best practices for the Retail Banking and Operations Audit section. Identify cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Build and maintain strong, independent, and collaborative relationships with the staff of Retail Banking and Operations Functions and other relevant business and support function. Communicate audit findings, risk assessments, and recommendations to diverse internal stakeholders, including the SVP, EVP, GCAE, and management, ensuring clear understanding of regulatory and operational risks. Act as a trusted advisor to Retail Banking and Operations management on matters of internal control, consumer protection, financial crime prevention, and regulatory adherence. To assist (internal) customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain good/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Conduct the full audit cycle for the Domestic Retail Banking and Operations audit engagements. All audit activities must be conducted in full compliance with the GIAD Audit Manual, the IIA's International Professional Practices Framework (IPPF), and relevant local regulations. Engagements: support the team leader in executing the audit engagements and ensuring own work is performed efficiently and effectively and meets GIAD quality standards. Planning phase: support the team leader in conducting detailed risk assessments and interviews with auditees to define and document the precise audit scope and work program in the required deliverables (APM, RCM and ToR) addressing the most significant risks. Fieldwork phase: conduct testing of assigned scope areas and support the team leader to prepare progress updates and interim meetings with the auditees. Reporting phase: draft clear and concise audit issues and recommendations supported by solid evidence, present audit findings to the auditees to obtain management actions. Issue Follow up Phase: Perform issue closure validation in accordance with the latest audit methodology and timely escalate potential delays to management, as needed. Timely conduct audit file closure procedures in accordance with the latest audit methodology and standards. Collaborate with peers to achieve full coverage of domestic subsidiaries, support, control and risk functions in the organization. Support the delivery of department audits, assessing the design and operating effectiveness of retail banking and operations controls against industry best practices and regulatory requirements. Assess the adequacy and effectiveness of internal controls, risk management processes, and governance frameworks within the retail banking and operations divisions and for enterprise-wide compliance programs. Identify and report on control weaknesses, process inefficiencies, and non-compliance issues specific to the related areas, providing actionable and value-added recommendations. Ensure the consistent application of internal audit methodologies, tools, and best practices across all audit's engagements. Continuously provide inputs to refine and update the audit universe by identifying new products, processes, digital channels, and emerging regulatory requirements, ensuring comprehensive and relevant audit coverage. Actively contribute to the strategic integration of data analytics (tools) into the audit practice to enhance risk identification, efficiency, and depth of analysis. Contribute and ensure the implementation of continuous auditing capabilities to provide real-time assurance and insights. Learning & Knowledge: Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Ensure to build up the necessary skills and understanding of Retail Banking and operations functions, customer journeys, and the complex regulatory landscape. Participate in ongoing professional development, rotations within GIAD and work on obtaining relevant certifications (e.g., CIA, CISA, CAMS, CRMA, CFA within the team to maintain expertise in the evolving banking landscape. This includes actively developing practical skills in data analytics and continuous auditing techniques within the audit division. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Maintain an in-depth knowledge of all applicable banking laws, consumer protection regulations, anti-money laundering (AML), counter-terrorist financing (CFT), data privacy, and market conduct regulations. Ensure the Retail Banking and Operations Audit function operates in full compliance with all relevant legal and regulatory requirements and internal Group policies. This includes strict adherence to the GIAD Group Audit Manual and the Global Internal Audit Standards and Topical Requirements. Contribute to the enhancement of the organization's enterprise-wide risk management and compliance frameworks by providing insights from audit findings, which are derived from a comprehensive and up to date audit universe. Ensure that all audit engagements rigorously assess adherence to these regulations. Contribute to a strong culture of compliance and ethical conduct across the organization through effective audit coverage and advisory services.<br><br>Education & Experience Requirements<br><br> University graduate preferably with a Major in Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred. At least 2 years of experience in internal audit, compliance, or a related field conducting audit within Retail Banking and Operations, preferably within a reputable Bank. Certifications: Certified Internal Auditor (CIA) is desirable. Additional international certifications or country-specific qualifications (e.g., CPA, CISA) are highly desirable.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCVCopy of Passport or QIDCopy of Education certificate

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p><span>The incumbent is primarily responsible for managing the day-to-day operational and tactical aspects of multiple or large scale IT projects. He is also responsible to set a plan to define the phases to be followed during the implementation of the agreed upon IT projects.</span></p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder &amp; Financial:</span></strong></p><br><ul><li><p><span>Compare financial data for practice to that of other practices and seek ways to maximize revenue. Manage and achieve revenue goals set for projects. </span></p><br></li><li><p><span>Implements KPI’s and best practices for VP IT Project Management </span></p><br></li><li><p><span>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </span></p><br></li><li><p><span>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </span></p><br></li><li><p><span>Demonstrate clear understanding of the important factors behind the bank's financial &amp; non-financial performance. </span></p><br></li></ul><p><strong><span>B. Customer (Internal &amp; External):</span></strong></p><br><ul><li><p><span>Maintain relations with the project recipient for progress reporting and project evaluation. </span></p><br></li><li><p><span>Develop full scale project plans and associated communications documents </span></p><br></li><li><p><span>Collects metrics data(such as baseline, actual values for costs, schedule, work in progress, and work completed) &amp; reports on project progress and other project specific information to stakeholders </span></p><br></li><li><p><span>To assist customers in all their queries on Bank’s product and seek solution to their requests. </span></p><br></li><li><p><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </span></p><br></li><li><p><span>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </span></p><br></li><li><p><span>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br></li></ul><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><ul><li><p><span>Define portfolio goals to be achieved and measurement methods to track the achievement of the benefits. </span></p><br></li><li><p><span>Oversees and develops project managers, senior project managers on stakeholder management, requirements management, resource management, project planning and project tracking. </span></p><br></li><li><p><span>Handle situation escalations and provides the management skills and guidance required to achieve breakthroughs and removal of road-blocks to progress. </span></p><br></li><li><p><span>Assist in preparing strategies, policies, standards and guidelines of project management and control to deliver the projects assigned objectives within the limited resources, time and budget. </span></p><br></li><li><p><span>Controls and monitors “triple constraints”—project scope, time and cost(quality also)—in managing competing project requirements Handle multiple large and complex projects in parallel </span></p><br></li><li><p><span>Effectively follow the Project Management Methodology while managing the projects </span></p><br></li><li><p><span>Assist in creating project management methodologies for the implementation of all IT related projects within the Group. </span></p><br></li><li><p><span>Approve the schedule of projects and work program of each project to be executed as per the budget and ensuring timely vendor selection/ procurement of equipment, hardware, software and various resources for the timely completion of projects. </span></p><br></li><li><p><span>Direct the successful implementation of the project, including the restructuring of business processes and procedures to deliver efficient and effective operations while utilizing the capabilities of the new system. </span></p><br></li><li><p><span>Review project design documents prepared by staff consultants and contractors and ensure they meet QNB and regulatory standards and quality expectations. </span></p><br></li><li><p><span>Monitor the efforts of the project team to accomplish the project plan and take action as needed to resolve issues interfering with the successful completion of the project. </span></p><br></li><li><p><span>Ensure that quality management is implemented in all IT processes. </span></p><br></li><li><p><span>Conduct project risk analysis and maintain project risk profile.</span></p><br></li><li><p><span>Identify, log, analyze and manage potential and actual issues and risks, and take corrective action by tackling day to-day issues head on, and review how more serious issues and risks might impact on scope, schedule, quality and cost.</span></p><br></li><li><p><span>Assess the efficiency and the effectiveness of the project and system once implemented, taking appropriate steps to resolve any problems/ issue noted.</span></p><br></li><li><p><span>Review and provide feedback on the performance of the project team and make recommendations as necessary. </span></p><br><p><span>Continuous Improvement: </span></p><br></li><li><p><span>Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</span></p><br></li><li><p><span>Identify and encourage people to adopt practices better than the industry standard. </span></p><br></li><li><p><span>Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</span></p><br></li><li><p><span>Encourage, solicit and reward innovative ideas even in day-to-day issues.</span></p><br></li></ul><p><strong><span>D. Learning &amp; Knowledge:</span></strong></p><br><ul><li><p><span>Possess a thorough understanding of the Group’s IT related service offerings, technical preferences, and technical direction.</span></p><br></li><li><p><span>Understand system internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver. </span></p><br></li><li><p><span>Identify areas for professional development of self and act to enhance professional development.</span></p><br></li><li><p><span>Proactively identify areas for professional development of self and undertake development activities</span></p><br></li><li><p><span>Seek out opportunities to remain current with all developments in professional field.</span></p><br></li><li><p><span>Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</span></p><br></li><li><p><span>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members</span></p><br></li><li><p><span>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. </span></p><br></li></ul> <br> <br><br> Education/Experience Requirements: <br> <ul><li><p><span>Bachelor’s university graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred</span></p><br></li><li><p><span>At least 12 years of relevant experience, preferably within a highly rated international bank.</span></p><br></li><li><p><span>Training courses and certification in systems technology, management and banking.</span></p><br></li><li><p><span>Professional certifications such as PMI and prince II. </span></p><br></li></ul> <br> <br> </div>