Database Developer Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary&nbsp;</b><p><b>About Deloitte:</b>&nbsp;When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li></ul><p> During your tenure as an Intern in business Tax, you will demonstrate and develop your capabilities in the following areas:</p><br><ul> <li>Develops knowledge of Qatar Income Tax rules and regulations and their associated processes to formulate solutions for client problems.</li> <li>Assist in preparing corporate tax returns, and other tax-related documentation.</li> <li>Conduct research on Qatar’s tax laws, international tax treaties, and regulatory updates.</li> <li>Help in preparing tax computations, reconciliations, and related reports.</li> <li>Collaborate with senior tax professionals in analyzing financial statements for tax implications.</li> <li>Assist in responding to tax authorities’ audits.</li> <li>Support in the preparation of presentations and reports for internal and external stakeholders.</li> <li>Maintain accurate tax records and ensure compliance with firm policies and local tax regulations.</li> <li>Conducts research on tax regimes in local and other tax jurisdictions in which clients operate. </li> <li>Researches and prepares draft client reports under the guidance of senior staff and project management.</li> </ul><p><b><u>Leadership Capabilities:</u></b></p><br><ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business. </li></ul><p><b><u>Qualifications:</u></b></p><br><ul> <li>Bachelor's or Master’s degree in Accounting, Finance or other business-related field </li> <li>Strong analytical and problem-solving skills</li> <li>Proficiency in Microsoft Excel, Word, and PowerPoint</li> <li>Excellent research skills and strong written and verbal communications skills required.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Basic understanding of taxation principles, financial statements, and accounting concepts</li> <li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li><li>Be a Qatari National or have a Qatari Mother</li></ul>For further information, and to apply, please visit our website via the Apply button below. <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Qatar </div> </div>

<p>Parsons is seeking an experienced Project Director to lead the day-to-day delivery of the Project Management Consultancy (PMC) services for a luxury hospitality and entertainment development in Qatar. The development is a state-of-the-art entertainment hub, set to attract millions of visitors annually with its immersive experiences and diverse attractions. The Project Director will have full responsibility for managing the integrated delivery of this world-class hospitality, entertainment, retail, residential and mixed-use destination. The role is accountable for managing design, procurement, construction management, project controls, stakeholder coordination, testing &amp; commissioning, handover, and Defects Liability Period activities while ensuring achievement of the Client's objectives for schedule, cost, quality, safety, sustainability, and operational readiness. The Project Director will lead the multidisciplinary PMC team and coordinate all consultants, contractors, authorities, operators, and specialist stakeholders throughout the project lifecycle.</p><p><b>SPECIFIC RESPONSIBILITIES:</b></p><ul><li>Lead the overall delivery of PMC services throughout the project lifecycle.</li><li>Manage the multidisciplinary PMC organization and specialist consultants.</li><li>Serve as the Client's primary day-to-day representative.</li><li>Manage integrated project planning, reporting, governance, and performance monitoring.</li><li>Coordinate design management activities with Lead Architect, Lead Design Consultant, specialist designers, and contractors.</li><li>Oversee procurement, construction, testing &amp; commissioning, handover, and DLP activities.</li><li>Lead project controls covering schedule, cost, quality, risk, HSE, procurement, document control, and reporting.</li><li>Ensure effective coordination with supervision consultants, contractors, statutory authorities, operators, and utility providers.</li><li>Lead project risk management and implement recovery strategies where required.</li><li>Review project reports, executive dashboards, and commercial recommendations prior to submission to the Client.</li><li>Monitor contractor performance and recommend corrective actions.</li><li>Ensure compliance with project governance, contractual obligations, and Client procedures.</li><li>Drive collaboration across all project stakeholders to achieve successful delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Architecture, Construction Management or related discipline. Master's Degree preferred. Professional certification such as PMP, MRICS, PE, CEng or equivalent preferred. Minimum 20 years of experience delivering major hospitality developments through PMC or Programme Management roles. Demonstrated experience managing large multidisciplinary design and construction teams. Experience delivering luxury hotels, integrated resorts, or mixed-use developments. Strong GCC experience is preferred.</p><p>SKILLS/COMPETENCIES:</p><ul><li>Comprehensive knowledge of Project Management Consultancy (PMC) delivery for major hospitality, mixed-use, and destination developments.</li><li>Strong understanding of design management, project controls, procurement, construction management, testing &amp; commissioning, and handover processes.</li><li>Extensive knowledge of planning, scheduling, cost management, quality assurance, risk management, HSE, and performance reporting.</li><li>Proven ability to lead multidisciplinary project teams comprising consultants, contractors, operators, and statutory authorities.</li><li>Strong understanding of contract administration, commercial management, procurement, change management, and contractor performance monitoring.</li><li>Excellent leadership, organizational, and stakeholder management capabilities within complex project environments.</li><li>Strong analytical and problem-solving skills with the ability to identify risks and implement effective mitigation and recovery strategies.</li><li>Ability to successfully deliver large, fast-paced developments while maintaining focus on quality, schedule, budget, safety, and Client objectives.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Hiring: Commissioning Manager – Oil &amp; Gas Mega Project</strong><br> <strong>Location:</strong> Doha - Ras laffan Qatar<br> <strong>Contract Type:</strong> Long-Term Contract<br> <strong>Work Schedule:</strong> 100% Onshore<br> <strong>Rotation:</strong> 12 Weeks ON / 2 Weeks OFF<br> <strong>Working Days:</strong> 6 Days per Week<br> <strong>Hours:</strong> 8–10 Hours per Day<br> <strong>Project Scale:</strong> 20,000+ Workforce at Peak Execution<br> <strong>Job Purpose</strong><br> We are seeking an experienced <strong>Commissioning Manager</strong> to lead and oversee commissioning activities for a world-scale LNG/Oil &amp; Gas project in Qatar. The successful candidate will ensure safe, efficient, and timely execution of commissioning, systems completion, handover, and startup readiness activities while maintaining compliance with project requirements, safety standards, schedules, budgets, and quality expectations.<br> <strong>Key Responsibilities</strong><br> ✅ Lead and promote a strong safety culture across project teams, contractors, subcontractors, and vendors.<br> ✅ Direct and oversee EPC Contractor commissioning activities, ensuring compliance with project procedures, specifications, and standards.<br> ✅ Review and approve commissioning plans, deliverables, procedures, and datasets.<br> ✅ Manage commissioning interfaces between EPC Contractor, PMT, Operations, Startup, and Handover teams.<br> ✅ Ensure effective execution of commissioning strategies, advanced work packaging, systems completion, and handover activities.<br> ✅ Allocate and manage commissioning resources across multiple project delivery teams.<br> ✅ Chair commissioning meetings and drive resolution of technical and execution challenges.<br> ✅ Support Brownfield activities, SIMOPS planning, and risk mitigation strategies.<br> ✅ Monitor contractor performance against safety, quality, cost, and schedule targets.<br> ✅ Ensure successful plant handover and readiness for startup operations. <br> <strong>Required Qualifications</strong><br> ✔ Bachelor's Degree in Engineering or Applied Sciences<br> ✔ Minimum <strong>15 years of experience</strong> in Oil &amp; Gas EPC projects covering Engineering, Procurement, Construction, Pre-commissioning, Commissioning, and Startup<br> ✔ Minimum <strong>5 years in a Commissioning Leadership/Managerial role</strong><br> ✔ Proven experience managing large-scale commissioning activities for LNG, Gas Processing, Refinery, Petrochemical, or Offshore/Onshore facilities <strong>Essential Skills &amp; Experience</strong><br> ✔ Commissioning Management<br> ✔ Systems Completion &amp; Handover<br> ✔ Startup &amp; Operations Readiness<br> ✔ EPC Project Execution<br> ✔ Brownfield Project Experience<br> ✔ SIMOPS (Simultaneous Operations)<br> ✔ Risk Assessment &amp; Mitigation<br> ✔ Contractor Management<br> ✔ Schedule &amp; Cost Control<br> ✔ Safety Leadership<br> ✔ LNG / Oil &amp; Gas Facilities<br> ✔ Multi-discipline Commissioning Coordination<br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Manage all construction activities pertaining to the assigned scope of works (Process) for the Onplot from participation in detailed engineering through to construction activities at Site to hand over to the Completion Team in accordance with the Completion Sequence.</li> <li>Ensure close control of the schedule and key Project and Progress Milestones</li> </ul><br><ul> <li>Review and approve Construction Execution and related procedures, specifications, deliverables and progress reporting prepared by the contractor.</li> <li>Undertake complex tasks and acts as a source of guidance to the team and stakeholders by bring solutions and provide support but not generate "micro-management" or unnecessary works to the team and/or the contractor.</li> <li>Identify problems quickly and determine root causes and develop plans to mitigate or resolve them.</li> <li>Utilize a systematic approach to problem solving that ensures accuracy, timeliness and quality of documentation that supports the resolution.</li> <li>Bring technical and execution solutions that favour a safe, but flawless construction execution and transition to commissioning activities.</li> <li>Organize and drive efforts of the team and stakeholders to achieve Project objectives.</li> <li>Work effectively within established procedures and participate in all important meetings and workshops (e.g., weekly and monthly meetings, 3D Model reviews, Constructability, Traffic and Completion Reviews).</li> <li>Guide construction efforts of 5-10,000 workers during construction activities at sites work in a large fully integrated but complex project environment in which the incumbent strives to achieve best in class Safety, Health, Environmental &amp; Security performances by creating a culture that encourages everyone to perform their best every day on every task.</li> <li>Ensure knowledge sharing by capturing and communicating lessons learned to support review teams and future projects.</li> </ul><br><ul> <li>Bachelor's degree in sciences or engineering.</li> <li>12 years' experience with Large Projects in Construction-related disciplines (e.g. construction, installation, fabrication, execution, completion, hook-up, etc.) in the Oil &amp; Gas Industry, including 3 years of management level experience in Construction-related disciplines, engineering, or project management with overall responsibility for an execution.</li> <li>Experience with Oil and Gas companies, contractors, service companies, or heavy construction companies.</li> <li>Broad and extensive knowledge of design standards, specifications, codes, and appropriate safety criteria related to major fabrication, transport, installation, brownfield execution, and hook-up, as applicable to the project scope.</li> <li>Extensive knowledge of execution methods and risks associated with sour gas and LNG production facilities.</li> <li>Experience working in large scale operating organizations in Operations, Projects,</li> <li>Proven track record of Project delivery in the industry and managing contractors and sub-contractors.</li> <li>Excellent track record in construction safety results.</li> <li>Proven experience with Advanced Work Packaging (AWP) methodology and systems completion management and associated databases.</li> <li>Requires to be inventive on construction execution and methods, bring experience from other large and complex projects, in particular LNG Plants.</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Day Rate in USD Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>10 Hours / 6 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>36 Months, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The role of a Technical Director in the typically involves overseeing and managing technical aspects of various projects and operations within the industry. This role is responsible for providing leadership, expertise, and strategic direction to ensure the successful implementation and maintenance of energy and utility systems.</p><br><br><br><u><b>Job Responsibilities 1</b></u> <br><p>Provide all technical support for all engineering disciplines to the potential investments, and determine the different phases, scope, budget, quality, and time.</p><br> <p>Support the Investment Implementation Department for all procurement, investment control functions and commercial aspects of the investment.</p><br> <p>Provide technical inputs to all HQ and site organization in accordance with the terms of the contract and advise taking of all measures necessary for the performance of the works.</p><br> <p>Be authorized to represent in dealing of all technical matters with the client and third parties, making statements and representations in connection with negotiations with the client.</p><br> <p>Provides technical, operational, and managerial leadership for successful development and implementation of the investment.</p><br> <p>Oversee all implementation of investments that are in line with the original plans and forecasts.</p><br> <p>Develop, implement, and monitor operational systems and processes that provide visibility into goals, progress, and obstacles for our key initiatives.</p><br> <p>Plan, monitor, and analyze key metrics for the performance of the operations to ensure efficient and timely completion of tasks.</p><br> <p>Manage the key stakeholder’s communication and requirements mainly the client, Joint Venture members (if any) and leading entities for all technical matters.</p><br> <p>Support that investment technical activities operate within the policies and procedures and comply with all relevant legislation and professional standards.</p><br> <p>Accountable on investment budget and baseline development for technical inputs.</p><br> <p>Contribute in decision making cycle through preparing consolidated reports and address any specific challenges, risks, and mitigations about technical matters.</p><br> <p>Work with functional managers in the development, implementation and operation phase in HQ and site organizations.</p><br> <p>Review and approve all design activities of the investments.</p><br> <p>Manage risks of all investments related to technical matters to avoid delays or reputational damage.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Extensive experience with a proven track record of managing technical projects.</p><br> <p>Strong knowledge of related technologies.</p><br> <p>Proficiency in project management methodologies and tools.</p><br> <p>Familiarity with regulatory compliance and safety standards in the industry.</p><br> <p>Excellent leadership, communication, and interpersonal skills.</p><br> <p>Commitment to sustainability and environmental responsibility.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 15 year(s) working experience, 10 year(s) in a relevant management/leadership position, 5 year (s) GCC and Central Asia is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Build High-Performing Teams<br>AI Fluency<br>Speed of Execution<br>Build Process and Systems<br>Provide Direction<br>Agility<br>Drive Cost Optimization<br>Cost Management L5<br>Leadership<br>Project Management L5<br>Proposal Management L5<br>QA/QC L5<br>Quality<br>Resilience<br>Stakeholder Engagement &amp; Communication L5<br><br><br><u><b>Education</b></u> <br>Master's degree<br>Bachelor's Degree in Engineering or any related field<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>"Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Ibis and Adagio Aparthotels Doha, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>As the property's strategic financial business partner, the Director of Finance leads the development and implementation of financial and operational strategies that drive sustainable growth.</p><br><p>The Director of Finance will be responsible for leading the hotel's finance and accounting functions, ensuring strong financial performance, compliance with corporate and local regulations, accurate reporting, effective internal controls, and strategic financial planning. The role acts as a key business partner to the Executive Committee and supports the achievement of the hotel's operational and commercial goals.</p><br><p>Financial Strategy &amp; Planning</p><br><ul><li>Develop and implement financial strategies aligned with the hotel's business objectives.</li><li>Lead the annual budgeting, forecasting, and long-range planning processes.</li><li>Monitor budget performance and recommend corrective actions when necessary.</li><li>Support revenue optimization and profitability improvement initiatives.&nbsp;</li></ul><p>Financial Reporting</p><br><ul><li>Prepare and present monthly, quarterly, and annual financial statements.</li><li>Ensure timely and accurate reporting to hotel management, owners, and Accor corporate offices.</li><li>Analyze financial results and provide insights to support business decisions.</li><li>Monitor key performance indicators and financial trends.</li></ul><p>Financial Control &amp; Compliance</p><br><ul><li>Maintain strong internal controls to safeguard company assets.</li><li>Ensure compliance with Accor policies, accounting standards, tax regulations, and local laws.</li><li>Coordinate internal and external audits and implement audit recommendations.</li><li>Manage risk assessments and financial governance processes.</li></ul><p>Team Leadership</p><br><ul><li>Lead, coach, and develop the finance and accounting team.</li><li>Establish performance objectives and succession plans.</li><li>Promote a culture of accountability, compliance, and continuous improvement.</li></ul><br>Qualifications<br><br><p>Bachelor's degree in Finance, Accounting, Commerce, or related field. Professional qualification such as CPA, CMA, or MBA preferred.</p><br><p>Demonstrated ability to build effective stakeholder relationships across departments and brands.</p><br><p>Typically 8–12 years of finance experience, including senior leadership experience within hospitality.</p><br><p>Strong knowledge of financial reporting, budgeting, forecasting, taxation, and internal controls.</p><br><p>Experience with hotel systems such as Opera PMS and financial management systems is advantageous.</p><br><p>Experience guiding, training or mentoring finance team members, with a genuine interest in developing others.</p><br><p>High attention to detail and strong personal integrity, with the ability to manage competing deadlines.</p><br><p>A collaborative, solutions-focused approach and comfort within the team, leadership and across the departments</p><br><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p><br>Opportunities to make your mark. We provide an environment of trust, respect, and integrity.&nbsp; A home away from home.&nbsp; Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination &amp; harassment.</p><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are currently looking Linux and OpenShift System Admin for our Qatar operations.</p><p>Deep hands on experience</p><p>Strong PAM / PIM implementation experience</p><p>SOC level understanding of identity attack detection and response</p><p>Strong troubleshooting and root cause analysis skills</p><p>Excellent written and verbal communication skills</p><p>Install, monitor and maintain the main server s systems and applications for Linux Systems.</p><p>Red Hat Certified System Administrator</p><p>Strong working knowledge of Red Hat OpenShift architecture, deployment models, and day 2 operations, including containerized application hosting, scaling, and lifecycle management.</p><p>Solid understanding of cloud computing concepts (IaaS, PaaS, SaaS), hybrid cloud, and multi cloud environments.</p><p>Provide a reliable operating systems environment in order that the applications meet the required service levels.</p><p>Monitor assigned main systems operating systems and application performance sizing and utilization.</p><p>Provide automated and documented scripts for backup and retention of data on external storage within the backup and retention policy of each main system.</p><p>Ensure timely resolution of operating systems and application failures on main systems.</p><p>Posses in depth technical knowledge in operating systems of assigned main servers to provide a convenient platform for systems delivery, understanding the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact on the Group.</p><p>Understand assigned systems internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes.</p><p>Perform careful analysis to ensure congruence with the Group s long-term planning and approved strategy.</p><p>Be aware of systems security in application and system software to implement and monitor policy and ensure full protection of software and data from un-authorized access or disruption of services.</p><p>SOC Integration &amp; Detection Engineering</p><ul><li>Work closely with SOC teams on identity related threats</li><li>Define and improve identity detection use cases</li><li>Integrate identity telemetry with SIEM / SOAR platforms</li><li>Tune alerts to reduce false positives and improve signal quality</li><li>Build and maintain identity incident response playbooks</li><li>Support investigations of compromised accounts and privilege abuse</li></ul><p>Hardening, Assessments &amp; Continuous Improvement</p><ul><li>Identify configuration drift, technical debt, and risk exposure</li><li>Deliver remediation plans and track closure</li><li>Drive continuous identity security improvement initiatives</li></ul><p>Governance, Risk &amp; Compliance</p><ul><li>Ensure identity controls meet internal security standards and regulatory requirements</li><li>Support audit and risk assessments related to identity and access</li><li>Provide evidence, documentation, and technical justifications</li><li>Participate in design and security review boards.</li></ul><p>Documentation &amp; Knowledge Transfer</p><ul><li>Produce clear, audit ready documentation:</li><ul><li>Identity architecture diagrams</li><li>Security standards and configuration baselines</li><li>SOPs and operational runbooks</li><li>Incident response procedures</li></ul><li>Provide knowledge transfer and guidance to internal teams.</li></ul><p>Joining time frame: 2 weeks (maximum 1 month)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep hands on experience</li><li>Strong PAM / PIM implementation experience</li><li>SOC level understanding of identity attack detection and response</li><li>Strong troubleshooting and root cause analysis skills</li><li>Excellent written and verbal communication skills</li><li>Red Hat Certified System Administrator</li><li>Strong working knowledge of Red Hat OpenShift architecture, deployment models, and day 2 operations, including containerized application hosting, scaling, and lifecycle management.</li><li>Solid understanding of cloud computing concepts (IaaS, PaaS, SaaS), hybrid cloud, and multi cloud environments.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <em>Position at Al Jazeera Media Network</em> <br> <p><strong>Head of Media Institute Operations</strong> will lead the AJMI Operations section within Network Operations, overseeing the operational, technical, and facility support services required for the successful delivery of Al Jazeera Media Institute training programmes, workshops, conferences, events, and media development initiatives.</p><br><p>This position reports directly to the Director of Network Operations and is responsible for the strategic leadership and operational management of the institutes technical and operational functions. The role ensures the effective planning, delivery, and continuous improvement of operational services, technical support, facilities management, resource planning, and training operations.</p><br><p>As the Head of Media Institutes Operations you will be accountable for maintaining a high-performing operational environment that enables the successful delivery of learning programmes, practical training, live productions, and special events, while ensuring operational excellence, service quality, compliance, and the efficient utilisation of people, facilities, and technical resources.</p><br><p><b><u>Key Responsibilities:</u></b><br>• Lead and manage the day-to-day operations of AJMI training facilities, studios, control rooms, editing suites, classrooms, theatres, and learning environments.<br>• Ensure operational readiness and availability of technical systems, production facilities, training equipment, audiovisual systems, and event infrastructure.<br>• Coordinate operational and technical support for media training programmes, workshops, practical exercises, simulations, and hands-on learning activities.<br>• Support the delivery of training programmes covering television production, directing, journalism, camera operations, lighting, sound, editing, digital media, and related media disciplines.<br>• Oversee operational support for conferences, seminars, forums, workshops, media summits, and special events hosted by AJMI.<br>• Manage facility bookings, resource scheduling, and utilization planning to support training and operational requirements.<br>• Coordinate technical support for live demonstrations, training productions, remote learning activities, and media development programmes.<br>• Ensure effective operation and readiness of theatre facilities, video wall systems, presentation technologies, production equipment, and training platforms.<br>• Coordinate with Engineering and Technology teams regarding maintenance, upgrades, lifecycle planning, fault resolution, and technical support activities.<br>• Maintain operational documentation, equipment inventories, asset records, and facility utilization reports.<br>• Identify and implement operational improvements that enhance training delivery support, service quality, resource utilization, and facility effectiveness.<br>• Prepare operational performance, utilization, and service reports for management review.<br><b><u>Other Responsibilities:</u></b><br>• Support strategic development initiatives and future expansion of AJMI facilities and services.<br>• Participate in planning and delivery of major AJMI events, conferences, and special projects.<br>• Contribute to technology evaluation, operational improvement, and service enhancement initiatives.<br>• Support budgeting, procurement, and resource planning activities.<br><b><u>Education:</u></b><br>• Bachelor Degree in Media, Communications, Business Administration, Operations Management, Engineering, Data Analytics, or related field. Postgraduate qualifications in a related field are preferred.<br><b><u>Experience:</u></b><br>• Minimum 10 years of professional experience in broadcast operations, media production support, training facilities management, technical operations, event operations, or related environments.<br>• Minimum 3 years should have been in a leadership, standards, or supervisory role.&nbsp;</p><br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position Summary&nbsp;</b><p><b>About Deloitte:</b>&nbsp;When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.</p><br><p><b>Our Purpose</b></p><br><p>Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most—for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.</p><br><p>Our shared values guide the way we behave to make a positive, enduring impact:</p><br><ul> <li>Lead the way</li> <li>Serve with integrity</li> <li>Take care of each other</li> <li>Foster inclusion</li> <li>Collaborate for measurable impact</li></ul><p> During your tenure as an Intern in business Tax, you will demonstrate and develop your capabilities in the following areas:</p><br><ul> <li>Develops knowledge of Qatar Income Tax rules and regulations and their associated processes to formulate solutions for client problems.</li> <li>Assist in preparing corporate tax returns, and other tax-related documentation.</li> <li>Conduct research on Qatar’s tax laws, international tax treaties, and regulatory updates.</li> <li>Help in preparing tax computations, reconciliations, and related reports.</li> <li>Collaborate with senior tax professionals in analyzing financial statements for tax implications.</li> <li>Assist in responding to tax authorities’ audits.</li> <li>Support in the preparation of presentations and reports for internal and external stakeholders.</li> <li>Maintain accurate tax records and ensure compliance with firm policies and local tax regulations.</li> <li>Conducts research on tax regimes in local and other tax jurisdictions in which clients operate. </li> <li>Researches and prepares draft client reports under the guidance of senior staff and project management.</li> </ul><p><b><u>Leadership Capabilities:</u></b></p><br><ul> <li>Builds own understanding of our purpose and values; explores opportunities for impact.</li> <li>Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent.</li> <li>Understands expectations and demonstrates personal accountability for keeping performance on track.</li> <li>Actively focuses on developing effective communication and relationship-building skills.</li> <li>Understands how their daily work contributes to the priorities of the team and the business. </li></ul><p><b><u>Qualifications:</u></b></p><br><ul> <li>Bachelor's or Master’s degree in Accounting, Finance or other business-related field </li> <li>Strong analytical and problem-solving skills</li> <li>Proficiency in Microsoft Excel, Word, and PowerPoint</li> <li>Excellent research skills and strong written and verbal communications skills required.</li> <li>Ability to prioritize tasks and work on multiple assignments.</li> <li>Basic understanding of taxation principles, financial statements, and accounting concepts</li> <li>Fluent in English (Reading, Speaking and Writing). Preference will be given to Bilingual candidates (Arabic/English)</li><li>Be a Qatari National or have a Qatari Mother</li></ul>For further information, and to apply, please visit our website via the Apply button below. <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Qatar </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Receiving TPI Packages from Buyers for TPI assignment. Checking for completeness of the package received against standard requirements. Following up and getting missing documents where the package is incomplete. Verifying the manufacturer details is existing in SAP-Inspection Follow System (IFS). If not existing, advise vendors / suppliers to provide manufacturer address and contact details and get updated in SAP-IFS. Generate TPI Assignment Documents and advise to Manufacturer on TPI Assignment. Get the Documents signed by Sr. Materials Engineer (Inspection). Transmit the TPI assignment along with unpriced Purchase Order Copy and required attachments to TPI Agency and TPI Advise to Manufacturer. Update all correspondences for each Purchase Order in SAP-IFS. (Critical and major activity) Identify the documents required based on Purchase Order requirements and follow up with manufacturers for drawings, ITP's / QCP's &amp; Various Procedures submission (Major Activity) Participate in weekly review of all existing TPI orders and update the follow up status. Verify the TPI Reports for correctness and completeness, Inspection Hours, Mileage based on the specified locations. Ensure SAP-IFS is updated with TPI reports data (Geographic specific - Type of Inspection Personnel, No of Hours, Kilometers travelled) for invoicing purposes. Verify TPI Release Notes are in-line with PO requirements and advise TPI agency for any discrepancies. Advise Shipping Section / Vendor depending on the terms of Delivery. Verify the Final Certification and Documentation submitted is in line with PO requirements. Ensure all Approved Documents, TPI Reports, Release Notes, Final Certification and documentation are documented electronically in SAP Prepare summary for Liquidated Damages (LD) issues based on the correspondence in SAP-IFS as per Buyer requests Adhere to section work instructions / guidelines to perform the inspection activities Submit weekly &amp; monthly report to Sr. Materials Engineer (Inspection) for the Materials Inspection activities of TPI activities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or higher in Engineering under respective discipline (Mechanical / Metallurgy / Electrical &amp; Instrumentation). A minimum of 10 years' experience in QA/ QC &amp; Inspection environment with a minimum of 6 years' experience with Oil &amp; Gas / Allied process industry out of which at least 5 years should be relevant to Third Party Inspection knowledge of General Engineering Practices / International Standards Well-versed and thorough knowledge in relevant international standards API, ASME, ISO, NEMA, IEEE, IEC, NFPA, BASEEFA, ATEX, ANSI, ASTM, TEMA, BS and related codes / standards / specifications &amp; statutory regulations Able to understand and interpret specifications &amp; regulations required to deliver the job function effectively. Good command of certification requirements for various materials and plant equipment. Capable of interpreting technical drawings, data sheets and specifications. Shall be capable of understanding and reviewing ITP's, Welding, NDT, Painting and various test procedures. Capability to understand and follow international safety standard followed in Oil &amp; Gas industry. IOSH certificate Managing Safely or equivalent is mandatorily required prior to start working</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>To lead, manage, and drive the overall sales performance of all MTM Group gym facilities and brands by developing and implementing Group-wide sales strategies, proactively monitoring sales performance through reports, dashboards and visual management tools, identifying system and process gaps, and continuously improving sales processes to ensure sustainable revenue growth, stronger conversion, accurate reporting, and consistent execution across all locations. The role provides strategic and operational leadership to facility Sales Supervisors and sales teams while ensuring that each brand's commercial requirements are supported within a consistent Group sales framework.</p><p><br></p><p>Group Sales Strategy &amp; Performance </p><p> Develop and implement the overall sales strategy for all MTM Group gym facilities and brands in alignment with company revenue objectives. </p><p> Establish monthly, quarterly, and annual sales targets for each facility in coordination with Operations and Management. </p><p> Take overall ownership of consolidated membership sales performance across all MTM Group facilities. </p><p> Monitor facility performance against budget, targets, forecasts, and historical results and initiate corrective actions where required. </p><p> Develop monthly sales action plans and recovery plans for facilities that are below target. </p><p> Identify sales growth opportunities across facilities, membership categories, corporate accounts, campaigns, and new market segments. </p><p> Ensure that sales initiatives support both individual facility requirements and the overall commercial objectives of MTM Group. </p><p> Recommend pricing, membership packages, promotional mechanics, sales incentives, and commercial initiatives based on performance trends and market requirements. </p><p><br></p><p>Leadership &amp; Sales Team Management </p><p> Lead, coach, and develop Sales Supervisors and facility sales teams across all MTM Group locations.</p><p>Establish consistent sales expectations, processes, service standards, and performance management practices across all facilities. </p><p> Conduct regular sales meetings with Sales Supervisors to review performance, challenges, forecasts, lead pipelines, renewals, and action plans. </p><p> Support Sales Supervisors in managing individual Sales Executive performance and addressing underperformance. </p><p> Establish individual and team KPIs aligned with facility and Group objectives. </p><p> Conduct periodic performance reviews and recommend appropriate development or corrective action where required. </p><p> Identify training requirements and coordinate sales training, coaching, workshops, and knowledge-sharing initiatives. </p><p> Develop a strong sales culture focused on accountability, customer experience, teamwork, continuous improvement, and achievement of targets. </p><p> Support succession planning and development of high-potential sales employees. </p><p><br></p><p>Lead Management &amp; Conversion </p><p> Establish and monitor Group-wide standards for handling leads, inquiries, follow-ups, trials, tours, and membership conversions. </p><p> Monitor lead response time, contact rate, appointment rate, show-up rate, trial conversion, membership conversion, and follow-up effectiveness. </p><p> Ensure all sales leads are properly assigned, contacted, followed up, and accurately recorded within the approved company system. </p><p> Conduct regular reviews of uncontacted, inactive, lost, or aging leads and ensure corrective action is taken. </p><p> Develop strategies to improve lead conversion and reduce lost sales opportunities. </p><p> Ensure consistent implementation of lead management procedures across all facilities. </p><p> Work with Sales Supervisors to improve objection handling, closing techniques, follow-up standards, and customer engagement. </p><p><br></p><p>Membership Renewals &amp; Retention </p><p> Establish Group-wide renewal and expiry management processes. </p><p> Monitor membership expiry pipelines and renewal performance across all facilities. </p><p> Ensure Sales Supervisors distribute, monitor, and follow up expiry lists effectively. </p><p> Develop initiatives to improve renewal rates, reduce membership attrition, and re-engage expired members. </p><p> Analyze cancellation, non-renewal, and lost-member trends and recommend appropriate corrective actions. </p><p> Coordinate with Operations and Customer Service to address service issues that negatively affect membership retention. </p><p><br></p><p>Sales Reporting, Visual Monitoring &amp; Systems Improvement </p><p> Proactively monitor sales performance across all facilities through daily, weekly, and monthly reports, dashboards, visual performance trackers, and other available reporting tools. </p><p> Regularly review sales trends, conversion ratios, lead activity, membership performance, renewals, revenue achievement, and team productivity to identify performance gaps at an early stage. </p><p> Develop and maintain clear sales visuals, dashboards, and management reports that provide an accurate overview of Group, brand, facility, team, and individual sales performance. </p><p> Consolidate daily, weekly, monthly, quarterly, and annual sales performance reports across all MTM Group facilities. </p><p> Analyze facility-level and Group-level performance including membership sales, new memberships, renewals, revenue achievement, lead volumes, conversion, trials, appointments, sales productivity, average membership value, retention, expiry performance, and lost sales opportunities. </p><p> Identify inconsistencies, weaknesses, bottlenecks, or gaps within current sales systems, reporting processes, CRM/ERP workflows, lead management processes, and data collection methods. </p><p> Proactively recommend and implement improvements to sales systems and processes to strengthen visibility, accountability, efficiency, data accuracy, and overall sales performance. </p><p> Work closely with IT, Operations, Marketing, Finance, and Management to improve system functionality and ensure sales reporting tools provide meaningful and actionable information. </p><p> Regularly audit sales data and reports to ensure accuracy, completeness, and consistency across all MTM Group facilities. </p><p> Identify areas where manual processes can be automated or simplified to improve reporting efficiency and reduce the risk of errors or missed sales opportunities. </p><p> Establish early-warning indicators and performance flags to identify facilities, teams, individuals, campaigns, or lead sources that require immediate intervention. </p><p> Ensure that sales data is not only reported but actively analyzed and translated into corrective actions, improvement plans, and commercial recommendations. </p><p> Present sales performance, risks, opportunities, forecasts, and recommendations to senior management. </p><p> Develop accurate sales forecasts based on current pipeline, historical performance, seasonality, marketing campaigns, and facility trends. </p><p><br></p><p>Marketing &amp; Commercial Coordination </p><p> Work closely with the Marketing Department to align marketing campaigns with Group and facility sales objectives.</p><p>Provide Marketing with sales insights, lead quality feedback, conversion data, campaign performance, and facility requirements. </p><p> Evaluate the commercial effectiveness of campaigns based on lead generation, conversion, membership revenue, and return on investment. </p><p> Coordinate the preparation and execution of facility-specific and Group-wide promotional campaigns. </p><p> Ensure Sales Supervisors and Sales Executives are properly briefed on all promotions, offers, pricing, and campaign conditions before launch. </p><p> Recommend campaigns or promotional initiatives based on sales trends, seasonal performance, competitor activity, and business requirements. </p><p><br></p><p>Customer Experience &amp; Sales Standards </p><p> Ensure consistent customer service and sales experience across all MTM Group brands and facilities. </p><p> Establish standards for facility tours, membership presentations, inquiries, follow-ups, objection handling, and closing. </p><p> Conduct periodic facility visits and sales audits to evaluate customer experience and sales execution. </p><p> Ensure that membership products, pricing, terms, promotions, and facility programs are accurately communicated by all sales staff. </p><p> Support the resolution of escalated customer concerns relating to membership sales or commercial matters. </p><p> Work with Operations teams to identify operational or service issues affecting sales and customer retention. </p><p><br></p><p>Sales Processes, Systems &amp; Compliance </p><p> Develop, standardize, and continuously improve Group-wide sales SOPs, workflows, reporting templates, and controls. </p><p> Ensure all Sales Supervisors and Sales Executives comply with approved sales procedures, company policies, pricing structures, and promotional terms. </p><p> Ensure accurate and timely entry of leads, prospects, member information, follow-ups, and sales results within the approved ERP/CRM system. </p><p> Conduct periodic audits of sales records, membership documentation, discount approvals, lead databases, and reporting accuracy. </p><p> Identify process gaps, data quality issues, or potential sales leakage and implement appropriate corrective measures. </p><p> Ensure proper documentation and authorization of discounts, exceptions, promotional memberships, and other commercial arrangements. </p><p><br></p><p>Business Development </p><p> Identify opportunities for corporate memberships, partnerships, community activations, referral programs, and strategic alliances. </p><p> Support development of new revenue channels and membership acquisition initiatives. </p><p> Identify cross-selling opportunities between MTM Group brands and facilities where commercially appropriate. </p><p> Monitor competitor activity, pricing, promotions, membership structures, and market developments and provide recommendations to Management. </p><p> Support the commercial planning and sales launch of new MTM Group facilities, brands, products, or services. Budgeting &amp; Forecasting </p><p> Participate in preparation of annual membership sales budgets and revenue targets for all facilities. </p><p> Prepare monthly and quarterly sales forecasts. </p><p> Monitor actual performance against approved budgets and identify potential revenue risks at an early stage. </p><p> Develop recovery strategies where facilities are projected to miss targets. </p><p> Support Management with sales assumptions and commercial data required for business planning. </p><p><br></p><p>General Management Responsibilities</p><p> Attend management and operational meetings as required and provide updates on Group sales performance. </p><p> Maintain strong coordination between Sales, Operations, Marketing, Customer Service, Finance, IT, and other relevant departments. </p><p> Ensure confidentiality and responsible handling of company, member, and commercial information. </p><p> Perform other sales management responsibilities reasonably assigned by Management in line with the scope of the position</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Education </p><p> Bachelor's degree in Business Administration, Sales, Marketing, Management, or a related discipline preferred. </p><p><br></p><p>Experience </p><p> Minimum 5-7 years of progressive sales experience, preferably within the fitness, hospitality, leisure, wellness, retail, or membership-based service industry. </p><p> Minimum 2-3 years in a sales leadership or multi-site sales management role. </p><p> Demonstrated experience managing sales teams and achieving revenue targets. </p><p> Experience managing multiple locations, branches, or business units is highly preferred. </p><p><br></p><p>Knowledge &amp; Skills </p><p> Strong sales leadership and people-management capability. </p><p> Strong understanding of sales funnels, lead management, conversion, retention, and membership sales. </p><p> Excellent analytical and commercial skills with the ability to interpret data and convert findings into actionable plans. </p><p> Strong knowledge of sales forecasting, budgeting, KPI management, dashboards, and performance reporting. </p><p> Ability to identify system gaps, process weaknesses, and opportunities for automation or continuous improvement. </p><p> Strong coaching, communication, negotiation, presentation, and stakeholder-management skills. </p><p> Ability to manage multiple facilities, brands, and competing priorities. </p><p> Strong working knowledge of CRM/ERP systems and Microsoft Excel/reporting tools. </p><p> Strong customer-service orientation with a high level of accountability, integrity, and commercial awareness</p></div>

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

The<br><br>Examinations and Assessment Lead has overall responsibility for the management<br><br>and operation of the Examinations and Assessment team. The role is accountable<br><br>for the effective planning, delivery, monitoring and review of all examinations<br><br>and assessment activities within the Technical Institute.<br><br>The role<br><br>provides assurance to the Technical Institute Contract & Assurance Manager<br><br>and the Head of the Technical Institute that examinations and assessment are<br><br>being delivered in accordance with a defined, compliant and consistently<br><br>applied assessment strategy covering all training programmes.<br><br>The<br><br>Examinations and Assessment Lead is responsible for management of student data,<br><br>the ongoing review of examinations and assessment operations, the systematic<br><br>collection and analysis of performance data, and the identification of risks,<br><br>trends and improvement actions that impact learner outcomes.<br><br>The role<br><br>ensures that all required assessment policies, procedures and controls are<br><br>implemented and adhered to in accordance with the contractual requirements and<br><br>those of external awarding and regulatory bodies, (e.g. City & Guilds and<br><br>the Ministry of Education and Higher Education).<br><br>Internal<br><br>audits, assessment analysis, moderation outcomes and course performance reports<br><br>will inform decision-making and recommendations. The role works closely with<br><br>the Chief Instructors (Academic and Engineering) to ensure clarity of roles,<br><br>compliance with assessment requirements, and effective communication across<br><br>stakeholders.<br><br>The Examinations and<br><br>Assessment Lead supports continuous improvement activities, contributing to<br><br>corrective actions, preventative measures and the development of customer<br><br>satisfaction and quality performance metrics.<br><br>Core Duties<br><br>Lead and manage the Examinations and Assessment team in accordance with the organisation’s policies and procedures applicable to people and talent management, and personal health, safety and wellbeing. Own and maintain the Technical Institute Assessment Strategy across all elements of Technical Institute training. Provide Chief Instructors with a forward assessment calendar, including scheduled assessments, re-sit opportunities, and complaints and appeals procedures, in advance of each phase of training. Forecast and plan resource requirements to support the delivery of the assessment calendar and assessment strategy. Identify assessment-related training needs and implement appropriate training and standardisation activities for staff involved in invigilation, marking, checking, or assessment delivery. Capture and maintain sufficient assessment data to enable analysis of factors affecting student performance, including environment, materials, instructors, and assessments. Ensure all examinations and assessment policies, processes, and procedures are regularly reviewed, controlled, and available for centre approval and accreditation activities. Ensure examinations and assessments are applied consistently and uniformly across the Technical Institute against a clearly defined and commonly understood assessment framework. Plan and oversee the delivery of examinations, including reasonable adjustments and arrangements for students where deemed appropriate/necessary. Produce and provide pass lists and student class lists to the Contract & Assurance Manager following placement testing and aptitude testing conducted as part of student selection and enrolment activities. Support the Qatar Armed Forces and the Technical Institute Management Team in responding to student enquiries, providing accurate information and advice, and following up on assessment-related issues or concerns. Be responsible for the preparation of examinations and assessments, including room set up, attendance register, provision of seating plans and stationery as well as ensuring there is sufficient invigilation support arranged.<br><br>Requirements<br><br>Competencies:<br><br>Knowledge Considered Essential Includes<br><br>Degree-level qualification in Education (or closely related field). Demonstrable knowledge of examination and assessment principles, including formative and summative assessment at secondary or tertiary level. Understanding of the functions of assessment (diagnostic, formative, summative, certification) and working knowledge of qualitative and quantitative research methods as they relate to assessment and evaluation. Working knowledge of curriculum delivery and evaluation in an educational setting.<br><br>Skills Considered Essential Includes<br><br>Strong organisational, planning and problem-solving skills, with a proven ability to work to tight deadlines and manage multiple priorities. Ability to initiate, develop and maintain effective procedures, policies and documentation for exams and assessments. Ability to contribute to the planning and delivery of educational programmes and to present confidently at senior-level meetings. Highly developed English verbal and written communication skills, including clear report writing, drafting formal correspondence, and handling confidential or sensitive issues appropriately. Demonstrated interpersonal and stakeholder management skills, with the ability to liaise and communicate effectively with academic staff, military staff, students and external partners. High level of computer literacy, including experience with Training Management Systems, Microsoft Office, databases and statistical/analytical applications.<br><br>Experience Considered Essential Includes<br><br>Experience working in a management or leadership position within an educational context (e.g. exams office, programme management, academic coordination). Demonstrable experience in managing examinations and assessments, including scheduling, invigilation, integrity/security, marking, moderation and results processing. Experience of training, assessment or programme delivery with international students, preferably within the Middle East or similar intercultural environment.<br><br>Knowledge Considered Desirable Includes<br><br>Understanding of Military Trade Training contexts and the specific demands of technical/vocational training for military personnel. Knowledge of BAE Systems’ Approach to Training (BSAT) and/or Defence Systems Approach to Training (DSAT) models. Knowledge of standardised English assessments (e.g. IELTS, TOEFL, or military language proficiency standards) and their alignment to CEFR or similar frameworks. Understanding of vocational/technical qualification frameworks (e.g. BTEC, City & Guilds, national TVET frameworks, apprenticeship standards). Awareness of relevant accreditation and quality assurance frameworks (e.g. national qualification authorities, international QA bodies). Intercultural competence, particularly in Middle Eastern contexts; basic Arabic language ability could be advantageous.<br><br>Skills Considered Desirable Includes<br><br>Training Assessment Quality Assurance (TAQA) qualification or equivalent assessor/internal verifier qualification. Ability to contribute to or lead internal quality assurance processes such as standardisation, moderation and internal audit of assessment practice. Ability to design and deliver assessment-related training (e.g. for markers, invigilators, assessors and internal verifiers). Skills in using e-assessment or LMS platforms (e.g. Moodle, Blackboard, online testing tools). Strong data analysis and reporting skills for monitoring student performance and informing decision-making at programme and institutional level. Ability to work effectively within a hierarchical, disciplined environment and adapt communication style accordingly. Change management skills, including experience leading or supporting assessment or curriculum reform projects.<br><br>Experience Considered Desirable Includes<br><br>Experience in training design using BSAT/DSAT or equivalent defence/competency-based training models. Evidence of continuous professional development (CPD) in assessment, quality assurance, educational leadership or related areas. Experience in exam security and malpractice investigation in high-stakes environments. Experience liaising with external awarding bodies, accreditation agencies or industry partners. Prior work experience in a Middle Eastern or similar cultural/military training environment.<br><br>Behaviours<br><br>Within the QTI<br><br>both what you do and how you do it are of equal significance.<br><br>Below are the core behavours applicable to BSL Employees. For more information<br><br>on these, or the BAE Systems 8 Behaviours please contact your BSL HR Advisor or<br><br>BAE Systems Senior Management Team member.<br><br>Agility<br><br>Collaboration: Building relationships, conflict resolution, and creating an inclusive and respectful work environment. Balanced Decision-Making: Making informed decisions efficiently, often in rapidly changing situations, by leveraging available information. Flexibility: Being willing to adjust plans, strategies, or approaches as needed to meet evolving circumstances or new opportunities. Innovation: Encouraging creative thinking and embracing new ideas to drive progress and stay ahead in dynamic environments. Proactive Approach: Anticipating changes and taking proactive steps to prepare for and address potential challenges or shifts in the market.<br><br>Decency<br><br>Respect: Treating everyone with dignity, regardless of differences in opinions, backgrounds, or roles. Empathy:<br><br>Showing Understanding And Compassion Towards Others’ Feelings, Perspectives,<br><br>and challenges.<br><br>Integrity: Upholding honesty and ethical principles in all actions, maintaining consistency between words and deeds. Inclusivity: Creating an environment that embraces diversity and values the contributions of all individuals. Fairness: Ensuring equitable treatment and opportunities for everyone, devoid of bias or discrimination.<br><br>Trust<br><br>Reliability: Consistently delivering on promises and commitments, fostering confidence in one’s dependability. Transparency: Communicating openly and honestly, sharing information openly and ethically within the organisation. Accountability: Taking responsibility for actions, decisions, and their outcomes, whether positive or negative. Consistency: Aligning actions and words over time, building a track record that establishes credibility and reliability. Building Relationships: Investing time and effort into developing strong, respectful connections with colleagues, clients, and stakeholders, nurturing long-term partnerships based on trust<br><br>Knowledge<br><br>Curiosity: Encouraging a thirst for learning and exploration, asking questions, and seeking deeper understanding. Sharing Insights: Actively sharing information, expertise, and experiences with colleagues to foster collective learning. Continuous Learning: Embracing ongoing education, whether through formal training, self-study, or experiential learning opportunities. Critical Thinking: Evaluating information objectively, analysing data, and making informed decisions based on evidence and expertise. Adaptability: Being open to new ideas, methods, and technologies, and adapting to changing circumstances by applying newfound knowledge.<br><br>Promoting and Achieving Safety and Security<br><br>Standards<br><br>Responsibility: Take responsibility to ensure that Safety and Security are seen as imperatives. Commitment: Demonstrate both in words and actions a personal commitment to safety and inspire the same level of commitment in others. Support: Support and be involved in Safety and Security thinking and action plan implementation.<br><br>Developing Others<br><br>Enable people to develop their skills and abilities to achieve high performance. Empower, delegate, and encourage a learning culture. Provide support and constructive feedback for performance improvement. Provide others with opportunities for exposure, future growth, and career development.

???? Welcome to Your Next Adventure!<br><br>By Snoonu is Snoonu's own marketplace store, with electronics at its core alongside home & lifestyle, fashion, baby care, sports, and more. As we scale, the post-sale experience — returns, warranty claims, repairs, and vendor coordination — is becoming just as important as the sale itself. We are looking for a Vendor Support Associate to own the post-sale journey end to end. You will be the connective tissue between the customer, our internal customer service team, vendors/merchants, and brand-authorized service centers — making sure every issue is resolved quickly, correctly, and with minimal friction for the customer.<br><br>???? What You’ll Get Your Hands On<br><br>Post-Sale Customer Support<br><br>Own resolution of post-sale cases: returns, exchanges, refunds, warranty claims, DOA (dead-on-arrival) units, missing accessories, and repair requests. Ensure every case is tracked from first contact to final resolution within defined SLAs. Handle escalations from the customer service team that require vendor or service-center involvement.<br><br>Stakeholder Coordination<br><br>Act as the single point of contact between merchants/vendors, the internal customer service team, brand/vendor service centers, and the end customer. Coordinate warranty repairs and replacements with authorized service centers (pickup, repair status, turnaround time, return to customer). Manage the RTV (return-to-vendor) process, including documentation, approvals, and follow-up on vendor credits or replacements. Keep customers proactively informed on the status of their case at every stage.<br><br>Commercial Team Liaison<br><br>Work closely with the commercial/buying team on vendor performance issues surfaced through post-sale cases (high return rates, recurring defects, slow service-center response). Feed post-sale insights into vendor reviews and negotiations (e.g., warranty terms, return policies, service-level commitments). Flag SKUs or vendors with abnormal defect/return patterns for commercial action (delisting, renegotiation, quality checks).<br><br>Process Improvement<br><br>Map, document, and continuously improve post-sale support flows (returns, warranty, refunds, escalations). Define and maintain the escalation matrix and SLA framework across all parties involved. Build and maintain an internal knowledge base: vendor return policies, warranty terms, service-center contacts, and standard operating procedures per category/brand. Identify automation opportunities in ticketing, status updates, and vendor communication.<br><br>Reporting & Dashboards<br><br>Own post-sale reporting: return rate by category/vendor/SKU, resolution time, SLA compliance, warranty claim volumes, refund value, and repeat-issue rates. Maintain a live dashboard for post-sale performance visible to commercial and CS leadership. Produce weekly/monthly summaries with root-cause analysis and recommended actions.<br><br>????‍♂️ The Magic You Bring<br><br>Up to 1 year of experience in customer support, after-sales service, or vendor/partner management — ideally in e-commerce, electronics retail, or quick commerce. Strong understanding of returns, warranty, and repair workflows, especially for electronics. Excellent written and verbal communication; comfortable managing multiple external and internal stakeholders simultaneously. Proficiency with spreadsheets (Excel/Google Sheets) and comfort building reports and dashboards; experience with ticketing/CRM systems is a plus. Highly organized, detail-oriented, and able to keep many open cases moving in parallel without dropping any. Customer-first mindset with the commercial awareness to balance customer experience against cost. English fluency required; Arabic is a strong plus. Based in Qatar or willing to relocate.<br><br>✨ Bonus Points If You Have<br><br>Experience working with brand-authorized service centers (e.g., Apple, Samsung, HP) in the GCC. Familiarity with marketplace operations (merchant/vendor models, RTV, vendor debit/credit notes). Experience with process documentation and SOP creation. Basic data skills (pivot tables, lookups, dashboard tools such as Looker Studio or Power BI).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<p>&nbsp;We are the Middle East's first luxury experiential brand, endorsed by Forbes Travel Guide. From transformative journeys for ultra-high-net-worth individuals and families to high-impact experiences for governments and global corporations - we design journeys, worlds and moments people remember forever. We create stories that you ll tell forever. The Opportunity This role carries reputational responsibility at the national level. ember is seeking an exceptional Director of VIP Servicing &amp; Operations to lead and embed a national-level VVIP hosting capability in Doha. This is not simply an operational role. It is a role that sits at the intersection of protocol, discretion, operational excellence and relationship stewardship, safeguarding the experience of Qatar's most distinguished guests while building a long-term, institutional hosting standard. In its initial phase, the role will be hands-on and execution-driven, leading high-profile visits directly. Over time, you will build and mentor a Qatar-based operations team, transitioning from direct execution to strategic oversight while preserving uncompromising standards. This position requires mature judgment, cultural fluency, emotional intelligence and the ability to anticipate complexity before it surfaces. You must be steady under pressure, discreet by instinct and capable of operating in government-facing environments with confidence and restraint. Most importantly, you must understand that this work sits within Qatar's broader national vision. Every guest journey is an opportunity to shape how the world's most distinguished visitors experience and remember the nation. Your mandate is to translate Qatar's cultural richness, warmth and ambition into experiences that feel genuinely personal, ensuring guests leave with deep appreciation, lasting affinity and a desire to return or even relocate. This is not simply operational excellence. It is nation-building through hospitality. What You'll Do High-Level Guest Execution Lead the execution of complex, high-profile VVIP itineraries, ensuring calm, controlled delivery across all touchpoints. Think ten steps ahead: anticipating risks, sensitivities, logistical friction and reputational exposure before they arise. Design moments of intentional surprise and elevation while maintaining full discretion and protocol alignment. Maintain end-to-end ownership of the guest journey, eliminating operational fragmentation. Operate with the judgment and maturity required in politically and culturally sensitive environments. Seamless Experience &amp; Anticipatory Leadership Ensure every guest experience feels effortless, intentional and meticulously considered. Establish internal standards that exceed supplier baseline capabilities; vendors support delivery, but do not define quality. Build structured pre-visit scenario planning and contingency frameworks. Maintain 24/7 operational readiness during high-profile periods and major events. Ensure that guest transitions are smooth, calm and never reactive. Discretion, Data Sensitivity &amp; Information Stewardship Treat all guest information as highly sensitive and reputationally critical. Ensure disciplined handling of confidential data in alignment with HQ's secure systems and governance frameworks. Enforce need-to-know information flow and minimize exposure across stakeholders. Demonstrate absolute discretion in communication, escalation and decision-making. Model ethical conduct and professional restraint at all times. Government &amp; Protocol Navigation Serve as the primary operational liaison within government-facing environments. Navigate national and cultural protocols with precision and respect. Demonstrate strong diplomatic communication skills in stakeholder engagement. Exercise judgment in situations where nuance, sensitivity and political awareness are required. Act as a trusted operator capable of taking ownership without creating noise or unnecessary escalation. Team Building &amp; Institutional Capability Recruit, build and mentor a high-performing Qatar-based VVIP operations team. Establish clear standards, ways of working, governance structures and accountability frameworks from day one. Transition from hands-on execution to structured leadership while maintaining quality control. Develop training programs that embed cultural intelligence, discretion and anticipatory thinking into the team. Collaborate closely with HQ across strategy, innovation, finance and experience design. Governance, Reporting &amp; Continuous Improvement Deliver structured operational reporting and post-visit reviews. Identify improvement opportunities across suppliers, systems and stakeholder coordination. Ensure clarity of service tiers, escalation pathways and operational ownership. Contribute to the long-term refinement of the VVIP hosting model. Who You Are You bring a minimum of 10 years of senior leadership experience within VVIP operations, diplomatic protocol, ultra-luxury hospitality, UHNW servicing or government-level hosting within the GCC. You have demonstrated experience leading high-stakes, high-sensitivity guest engagements and proven ability to operate calmly and effectively in politically nuanced or protocol-heavy environments. You have experience building and scaling operational teams from the ground up. You have strong crisis-management capability and anticipatory operational judgment. You have deep understanding of Qatar and GCC cultural expectations, protocol standards and premium service networks, and you have evidence of disciplined information handling and confidentiality in prior roles. You are steady, composed and unflappable under pressure. You are discreet by instinct; you do not over-communicate or escalate unnecessarily. You are politically and culturally intelligent, detail-oriented without losing strategic perspective, and you demonstrate mature judgment and emotional restraint. You are capable of building trust with senior stakeholders quickly and quietly, and you are comfortable operating in high-visibility, high-accountability environments. Bilingual Arabic English proficiency is strongly preferred.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>You bring a minimum of 10 years of senior leadership experience within VVIP operations, diplomatic protocol, ultra-luxury hospitality, UHNW servicing or government-level hosting within the GCC. You have demonstrated experience leading high-stakes, high-sensitivity guest engagements and proven ability to operate calmly and effectively in politically nuanced or protocol-heavy environments. You have experience building and scaling operational teams from the ground up. You have strong crisis-management capability and anticipatory operational judgment. You have deep understanding of Qatar and GCC cultural expectations, protocol standards and premium service networks, and you have evidence of disciplined information handling and confidentiality in prior roles. You are steady, composed and unflappable under pressure. You are discreet by instinct; you do not over-communicate or escalate unnecessarily. You are politically and culturally intelligent, detail-oriented without losing strategic perspective, and you demonstrate mature judgment and emotional restraint. You are capable of building trust with senior stakeholders quickly and quietly, and you are comfortable operating in high-visibility, high-accountability environments. Bilingual Arabic English proficiency is strongly preferred.</p><p>Essential:</p><ul><li>Minimum 10 years of senior leadership in VVIP operations, diplomatic protocol or government-level hosting within the GCC</li><li>Demonstrated experience leading high-stakes, high-sensitivity guest engagements</li><li>Proven ability to operate in politically nuanced or protocol-heavy environments</li><li>Experience building and scaling operational teams</li><li>Strong crisis-management capability and anticipatory operational judgment</li><li>Deep understanding of Qatar and GCC cultural expectations and protocol standards</li><li>Evidence of disciplined information handling and confidentiality</li></ul><p>Preferred:</p><ul><li>Bilingual Arabic English proficiency</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will be responsible for developing and managing relationships with Financial Institutions and strengthening correspondent banking relationships by fostering new correspondent banking alliances; the incumbent will ensure the extension of the Group’s reach to the different geographical areas of the world.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><ul><li><p>Assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets. </p><br></li><li><p>Support the SVP, FI &amp; CB Relations in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Financial Institutions Unit and monitor their achievements on periodic basis. </p><br></li><li><p>Meet and exceed target budgets for new and existing Financial Institutions relationships comprising placements, borrowings and loan syndications, etc., for the Financial Institutions Unit, in accordance with QNB’s overall </p><br></li></ul><p>Division budget and strategy. </p><br><ul><li><p>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent </p><br></li><li><p>Implements KPI’s and best practices for Vice President, Financial Institutions and Correspondent Banking Relations role. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank </p><br></li></ul><p>B. Customer (Internal &amp; External): </p><br><ul><li><p>Ensure provision of superior customer service through building lasting relationships with financial correspondents. </p><br></li><li><p>Build and maintain strong and effective relationships between QNB Group and counterparties; hands on coordination between various QNB International branches and subsidiaries on global FI relationship; </p><br></li><li><p>Partner and coordinate with other divisions in the Bank and international branches and subsidiaries when recommending relationships with counterparty banks and influencing them in enhancing their scope of business with QNB; </p><br></li><li><p>Assist the SVP, FI &amp; CB Relations to develop and manage relationships with correspondent banks. Periodic travels to visit counterparty banks internationally to market QNB as the Bank of Choice in Qatar and the Region and support international branches within their geographical areas; </p><br></li><li><p>Monitors the periodical P&amp;L for the dept., for Nostro/Vostro, treasury related and other income and expenses directly linked with counterparties FIs from QNB Doha as well as the international branches; </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. </p><br></li><li><p>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and </p><br></li><li><p>Risk Functions as and when required. </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Support SVP, FI and CB Relations on business development, credit recommendation (increasing/ decreasing lines of credit etc.), and relationship management for selected local, regional, and international banks and other specialized financial institutions. </p><br></li><li><p>Ensure the existence of adequate and approved policies/ procedures to guide staff in their day-to-day activities and to ensure compliance with the same. </p><br></li><li><p>Manage the Financial Institutions’ credit portfolio on overall basis to ensure targets are met, corrective measures implemented on timely basis and to gauge the quality and performance of the portfolio. </p><br></li><li><p>Approve credit proposals that are within the incumbent’s delegated powers and submit those which exceed his approval authority to the higher approving authority. </p><br></li><li><p>Identify and timely report on all negative events and early signals on potential problematic accounts/relationships. </p><br></li><li><p>Continuously scan/ monitor reports from external rating agencies to identify significant up gradation/ downgrading of financial institutions and determine the impact of the same upon existing FI relationships. </p><br></li><li><p>Ensure annual reviews of Financial Institutions are conducted on timely basis. </p><br></li><li><p>Supervise the compilation of the report on annual reviews of Financial Institutions to be presented to executive management and the Board for deciding on facility renewals.</p><br></li><li><p>Implement the approved Relationship Management strategy within the unit to achieve the business objectives. </p><br></li><li><p>Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals address all relevant risk factors and meet minimum acceptable standards. - Assist the SVP, FI &amp; CB Relations in managing some of the Bank’s international projects such as the Annual IMF </p><br></li><li><p>Meetings and SIBOS Expos - Undertake specific financial institutions projects as assigned from time to time. </p><br></li></ul><p>D. Learning &amp; Knowledge: </p><br><ul><li><p>Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team. </p><br></li><li><p>Possess a prominent knowledge of Financial Institution related business and correspondent relationships with a good knowledge of operations and control. </p><br></li><li><p>Identify areas for professional development of self and other staff. </p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field </p><br></li></ul><p>E. Legal, Regulatory and Risk Framework Responsibilities:</p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </p><br></li><li><p>Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control </p><br></li><li><p>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul><p>F. Other: </p><br><ul><li><p>Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information. </p><br></li><li><p>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </p><br></li><li><p>of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and </p><br></li><li><p>Compliance functions, and relevant Regulators.</p><br></li><li><p>Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position </p><br></li><li><p>All other ad hoc duties/activities related to QNB that management may request of the employee from time to time </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </p><br></li><li><p>Business Administration or Information Technology (related field of study), Masters preferred </p><br></li><li><p>At least 12 years of relevant experience, preferably within a highly rated international bank. </p><br></li><li><p>Well-informed of the market competitive structure, industry practices and regulations for the Financial Institutions and correspondent banking segment. </p><br></li><li><p>Excellent oral and written communication skills in English and Arabic.</p><br></li><li><p>Excellent people relationship skills and awareness of risk management concepts and practices. </p><br></li><li><p>Understanding of the relevant laws, regulations and best practices pertaining to Financial Institution relationships. </p><br></li><li><p>Personal integrity and self-management. </p><br></li><li><p>Planning, organizing and analytical ability with problem solving and decision-making skills. </p><br></li><li><p>Ability to motivate and lead teams from diverse cultural backgrounds. </p><br></li><li><p>Knowledge of AML laws and regulations.</p><br></li></ul> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Role The Social Media &amp; Content Strategist owns the social media and content strategy for all QC+ brands across all verticals, including F&amp;B, retail, membership, art &amp; design, and strategic partnerships. This role defines content pillars, platform strategies, publishing frameworks, audience segmentation approaches, and performance optimization plans across the full portfolio. It is responsible for translating brand and business priorities set by Brand Managers and senior leadership into cohesive digital storytelling strategies that drive measurable growth, engagement, and demand. The Social Media &amp; Content Strategist works closely with Brand Managers to ensure social and content plans are aligned with brand positioning and campaign objectives. The role also partners with PR &amp; Communications to integrate earned media narratives into digital content, and with Digital &amp; Performance Marketing to align organic and paid strategies. Beyond strategy, this role is responsible for briefing content production teams, setting quality and platform standards, and ensuring that agency-produced content meets the same benchmarks as in-house work. This role owns: - Social media strategy and content direction across all QC+ brands - Content pillar definition, platform strategy, and audience segmentation - Content calendar development in partnership with Brand Managers - Creative briefing for content production teams - Campaign content strategy for major activations and seasonal moments - Social media performance tracking, reporting, and optimization - Content quality standards and governance across in-house and agency output - Community management frameworks and tone of voice standards The role works in close coordination with Brand Managers, Digital Marketing, PR &amp; Communications, and content production teams. Key Responsibilities Social Media &amp; Content Strategy - Develop and own the overall social media and content strategy aligned with organisational and brand objectives - Define content pillars, platform-specific approaches, and audience segmentation strategies for each brand - Maintain distinct brand identities across the portfolio while ensuring strategic coherence and cross-brand synergies - Identify trends, cultural moments, and content opportunities that enhance visibility and relevance Lead experimentation across formats including reels, carousels, stories, short-form video, and emerging platform features Content Planning &amp; Calendar Management - Build and manage structured content calendars across all brands and platforms, ensuring consistency and clarity of messaging - Work closely with Brand Managers to translate brand priorities, campaign objectives, and business targets into content plans - Align content calendars with PR &amp; Communications narratives, partnership activations, and seasonal moments - Ensure content planning cycles are disciplined, with adequate lead time for production and approval Campaign Content Strategy - Lead the social media and content strategy for major campaigns, including seasonal launches, chef collaborations, cultural programming, membership drives, and partnership activations - Develop campaign-specific content frameworks covering messaging, format mix, platform deployment, and sequencing - Collaborate with Brand Managers and PR &amp; Communications to ensure campaigns are amplified cohesively across organic, paid, and earned channels - Conduct post-campaign content performance reviews with clear learnings and recommendations Content Production Briefing &amp; Quality Standards - Translate content strategy into clear, actionable creative briefs for content production teams - Set and enforce content quality standards, platform specifications, and brand consistency across all output - Review and approve content before publication to ensure strategic alignment and production quality - Ensure agency-produced social media content meets the same standards and frameworks as in-house content Performance &amp; Optimisation - Own social media performance tracking across all brands, monitoring engagement quality, audience growth, conversion signals, and content effectiveness - Provide regular performance reporting to Brand Managers and senior leadership with clear insights and optimisation recommendations - Optimise content strategy, format mix, and posting cadence based on data and audience insights - Work with the Digital Marketing Specialist to align organic content performance with paid media strategy Community Management &amp; Governance - Define and maintain community management guidelines, response frameworks, and escalation protocols across all brand accounts - Set tone of voice standards for community interaction, ensuring consistency with each brand s positioning - Provide guidance to Marketing Specialists and agency teams on best practices for community engagement - Monitor audience sentiment and surface insights that inform content and brand strategy Agency Oversight (Social Media Content) - Set content frameworks, quality benchmarks, and brand standards that external agency partners must follow for social media content production for accounts managed by external agencies - Review agency-produced content plans and output to ensure alignment with brand positioning and platform strategy - Provide structured feedback to agencies - Collaborate with Brand Managers on agency performance reviews as they relate to social media and content quality Qualifications - Bachelor s degree in Marketing, Communications, Media, or a related field - 8 to 10 years of experience in social media strategy and digital content development, with progressive responsibility - Proven experience leading social media and content strategy across multi-brand or multi-channel portfolios - Strong understanding of analytics tools, platform insights, and content performance measurement - Experience briefing and directing content production teams, including video, design, and copywriting - Experience setting standards for and overseeing agency-produced social media content - Experience in hospitality, lifestyle, or cultural sectors is preferred - GCC or Middle East experience is strongly preferred Key Attributes - Strategic thinker with strong digital fluency and platform expertise - Deep understanding of audience behaviour, content trends, and platform dynamics across Instagram, TikTok, YouTube, LinkedIn, and emerging channels&nbsp;</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications</b> - Bachelor's degree in Marketing, Communications, Media, or a related field - 8 to 10 years of experience in social media strategy and digital content development, with progressive responsibility - Proven experience leading social media and content strategy across multi-brand or multi-channel portfolios - Strong understanding of analytics tools, platform insights, and content performance measurement - Experience briefing and directing content production teams, including video, design, and copywriting - Experience setting standards for and overseeing agency-produced social media content - Experience in hospitality, lifestyle, or cultural sectors is preferred - GCC or Middle East experience is strongly preferred <b>Key Attributes</b> - Strategic thinker with strong digital fluency and platform expertise - Deep understanding of audience behaviour, content trends, and platform dynamics across Instagram, TikTok, YouTube, LinkedIn, and emerging channels - Ability to maintain distinct brand voices across a diverse portfolio while ensuring strategic coherence - Analytical mindset with the ability to translate data into actionable content decisions - Strong creative judgment able to evaluate content quality and provide clear, constructive direction - Confident communicator who can lead through influence, particularly when briefing production teams and setting standards for agency partners - Highly organised and deadline-driven, with the ability to manage multiple brands and content streams simultaneously - Comfortable operating in a fast-paced environment where priorities shift and adaptability is essential</p></section>