Cyber Security Engineer Jobs in Qatar

Job Description<br><br>Strong experience in data analysis, data engineering, or AI development (Microsoft Copilot, Google Gemini Enterprise) Proficiency in programming languages such as Python and SQL. Experience with machine learning frameworks Knowledge of data visualization and BI tools Understanding of databases, data warehouses, and cloud data platforms Strong analytical and problem-solving skills Good communication and documentation abilities<br><br>Responsibilities<br><br>Design, develop, and maintain data pipelines, databases, and data platforms Collect, clean, and transform structured and unstructured data Build, train, test, and deploy AI / machine learning models Develop dashboards, reports, and data insights for business users Integrate AI solutions with business applications and systems Ensure data quality, governance, security, and privacy compliance Monitor and optimize data and AI model performance Collaborate with business, IT, and analytics teams to translate needs into solutions Document data models, pipelines, and AI solutions<br><br>Qualifications<br><br>Bachelor’s degree3-6 years of experience Experience with cloud platforms (AWS, Azure, GCP)

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Maintains an accurate and updated filing system for all correspondence and collateral. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis. Determine training requirements and conduct appropriate courses and seminars. Ensure continuing training and development of Security staff. To assist in the design, implementation and regular reviews of the Safety policies and procedures. Note and report broken defective or dangerous equipment as well as facilitate repairs and corrective action to items within the property that may presents a hazard or threat to the life, safety and wellbeing of our guests and employees. Implement all emergency / fire procedures and ensure that staff is fully conversant with all the above. Handle emergencies when necessary. Handle all guest-related incidents as necessary. Prepare work schedules for effective staffing, ensuring efficient operation of the department within specific labor standards. Monitor railroad tracks for train and assist guests across tracks when it is safe to do so. Advise all in the area of the approaching train and do not allow passage when railroad alerts begin to sound. Ensure the railroad train tracks are monitored at all times (24 hours a day / 7 days a week) and ensure the crossing gates for the railroad tracks are closed at all times. Maintain high morale, minimizing turnover and concentrating on staff development. Conduct monthly departmental meetings. Ensure that all staff within his/ her jurisdiction have current job description and organizational charts. Maintain the effective flow of communication within the department. Establish and maintain good control procedures for the lost and found department. Maintain daily logbook and report all incidents, problems, and unusual circumstances to the Director of Security and Managing Director / Hotel Manager for comments and follow-up. Maintain accurate and complete records of all guest and employee accidents and incidents. Support and assist in maintaining the operating standards established by Rosewood Hotels and Resorts. All other duties as required.</p></div></section>

DrGalen.org is expanding its telemedicine network in the Middle East. We are inviting licensed ???????????????????????????????????????????????????? ???????? ???????????????????? to join our global medical team.<br>???????????? ???????????????? ???????????????? ????????????????????????????.?????????????• 100% remote flexibility — consult from home, clinic, or while travelling• No minimum hours — choose your own schedule• Fast onboarding process• Easy-to-use telemedicine platform• Patient referrals from international travelers, expatriates, and local patients• Growing demand for accessible mental health care<br>???????????????? ???????? ???????????? ???????????????????????????? ????????????• Licensed Psychiatrists• Adult Psychiatry• Child & Adolescent Psychiatry• Addiction Psychiatry• Other Psychiatry subspecialties<br>???????????????? ????????????????????????????????????????????????????????????????• Provide secure online psychiatric consultations by video, voice, or chat• Assess and manage common mental health conditions• Provide follow-up care and treatment recommendations• Issue e-prescriptions where legally permitted• Provide medical documentation where appropriate• Support international patients and expatriates in Qatar<br>???????????????????? ????????????????????????????• MD with a valid medical license to practice in Qatar• Psychiatry qualification and relevant clinical experience• Board-certified or specialist qualification preferred• Strong communication and patient-care skills• English-speaking psychiatrists are highly valued; Arabic and other languages are a plus<br>???????????????????? ????????????????: https://drgalen.org/doctor-enrollment???????????? ???????? ????????????????????: https://drgalen.org/how-it-works????????????????????: support@drgalen.org????????????????????????????: https://drgalen.org

Job Description:<br>The Innovation Lab manager at Media City Qatar will lead the strategic vision and operational direction of the Media Innovation Lab, driving a bold agenda spanning research, experimentation, and real-world product development. With deep expertise in venture building and media sector dynamics, they will cultivate an agile team culture where ideas are rapidly tested, refined, and scaled. As the Lab's primary institutional voice, they will forge strategic alliances with regional and global partners, shaping the future of Qatar's media innovation ecosystem.<br>Responsibilities:<br>Develop and drive the Lab's long-term innovation strategy and roadmap, aligned with MCQ's strategic objectives and media sector needs. Oversee the formation and management of the Lab's Innovation & Development teams, ensuring clear use case outcomes and measurable impact. Build a collaborative, agile environment that promotes cross-functional experimentation and rapid iteration. Manage day-to-day Lab operations including risk mitigation, resource allocation, and budget oversight. Act as the primary liaison with senior stakeholders and external partners, representing the Lab publicly and institutionally. Champion a culture of innovation by identifying emerging trends, technologies, and opportunities relevant to the media ecosystem. Define and track KPIs that measure the Lab's output, team performance, and strategic impact.<br>Qualifications:<br>12–16 years of professional experience in strategic innovation, venture building, or cross-functional leadership, ideally within a media, technology, or creative industries context. Bachelor's degree in business, Design, Technology, Media, or a related field. Master's degree is a plus. Proven track record of building, scaling, and sustaining innovation labs, R&D units, or venture-style teams with measurable outcomes. Well-connected within Qatari and GCC-based public sector, with an established network of industry leaders, institutional partners, and key decision-makers. Demonstrated experience developing and executing long-term strategic roadmaps that align organizational goals with market opportunities. Strong command of innovation frameworks, agile methodologies, and human-centered design principles. Solid understanding of the media sector landscape, including emerging technologies, digital transformation trends, and ecosystem dynamics. Proven ability to manage budgets, mitigate operational risk, and optimize resources at a program or organizational level.<br>Programs & Tools MS Office Suite: MS Word, Excel, Power Point, Outlook AI & Emerging Tech: Azure AI, Chat GPT / LLM platforms Strategy & Planning: Miro, Notion Delivery & Reporting: Jira, Asana, Power BI

Company Description Ta’allum Group is a network of premier educational institutions in Qatar, known for its dedication to holistic, high-quality education. With over a decade of experience, Ta’allum has built a strong reputation for academic excellence and student development across the educational and training sectors. Operating under Ghanem Bin Saad Al Saad & Sons Group (GSSG) and guided by an Emiri Decree, Ta’allum aligns its practices with recognized international standards. The group contributes to Qatar’s knowledge economy through its three academies in Doha: Al Maha Academy for Boys, Al Maha Academy for Girls, and Al Jazeera Academy. Ta’allum offers educators a professional environment focused on continual improvement, collaboration, and student success. Role Description The Assistant Head Teacher is a full-time, on-site role based in Doha, Qatar, supporting the Head Teacher in the effective leadership and management of the school. The role involves assisting in planning, implementing, and evaluating the curriculum to ensure high academic standards and a holistic learning experience. The Assistant Head Teacher will oversee day-to-day teaching and learning activities, mentor and support teaching staff, and help coordinate professional development initiatives. Responsibilities include monitoring student progress, promoting positive behavior and safeguarding practices, and ensuring alignment with school policies and regulatory requirements. The role also requires close collaboration with families, staff members, and leadership teams to foster an inclusive, learner-centered environment. Qualifications Strong background in Education and Pedagogy, with the ability to apply effective teaching and learning strategies in diverse classroom settings. Proven experience in Curriculum Development, including planning, implementing, and reviewing instructional programs aligned with international standards. Demonstrated Educational Leadership skills, with experience leading teams, supporting teachers, and contributing to whole-school improvement initiatives. Excellent Communication skills for collaborating with staff, learners, and families, and for preparing clear reports and documentation. Relevant teaching qualification and a bachelor’s degree in Education or a related field; postgraduate qualifications are an advantage. Experience in school leadership or middle management roles, preferably in international or bilingual school settings. Ability to work in a multicultural environment, adapt to local regulations and cultural norms, and uphold inclusive, non-discriminatory practices. Strong organizational, problem-solving, and decision-making abilities, with a focus on student welfare and academic achievement.

Interface Specialist (Dredging), Ras Laffan Qatar<br><br>Job Purpose<br><br>Responsible for managing technical and contractual interfaces across engineering, procurement, construction, operations, and external stakeholders to ensure alignment of project scope, schedule, and deliverables. The resource will be involved primarily in port dredging and marine infrastructure works.<br><br>Key Challenges and Responsibilities<br><br>Acting as the technical liaison between port construction activities (e.g., quay walls, dredging, marine utilities) and port operations teams. Ensuring design-to-construction coordination, particularly for dredged channels, berths, and marine instrumentation systems (e.g., berthing aids, PLC, and F&G interfaces). Ensuring contractors respect interface boundaries between civil dredging, navigation systems, utilities, and existing terminal infrastructure. Coordinating marine survey data, bathymetric validation, and handover documentation. Ensuring timely evaluation and approval of interface agreements required by EPC contractors to avoid schedule and cost impacts. Operating in a dynamic environment requiring commitment, discipline, and facilitation skills. Scheduling meetings, issuing minutes, and stewarding the closeout of action items with interfacing organizations and EPC contractors.<br><br>Key Job Accountabilities<br><br>Liaise with operations, engineering, project teams, and EPC contractors to facilitate and coordinate all project interface-related activities. Provide overall guidance and leadership regarding physical interfaces between dredging works and all interfacing parties. Resolve interface issues to ensure contractors can execute the scope of work effectively without delays or change claims. Organize and participate in weekly interface management meetings and monitor the overall interface register through completion and closeout. Support and implement Interface Management Plans, including registers, matrices, and reporting systems. Coordinate multidisciplinary interface reviews (civil, mechanical, electrical, instrumentation, etc.) through regular meetings and workshops. Maintain the interface tracking database. Coordinate and ensure EPC Contractors' Interface Plans are developed, implemented effectively, and monitored throughout project execution.<br><br>Qualifications<br><br>Bachelor's Degree in Engineering or Science.<br><br>Knowledge and Experience<br><br>Minimum 8 years of interface management experience within oil and gas, energy, infrastructure, or major industrial projects. Experience working with operating companies, contractors, and service providers. Experience in large-scale operating organizations across Operations, Engineering, Projects, or related functions. Experience developing Interface Management Plans, interface management processes, interface registers, and interface reporting systems. Experience in project interface coordination during FEED and EPCI phases<br><br>Interested candidates are encouraged to send their CV to mahirah.marisa@airswift.com to apply or learn more.<br><br>Referrals are welcome too—feel free to share this opportunity with qualified professionals in your network.

The Manager – Merchant Acquisition (Real Estate) will drive the acquisition, activation, and growth of real estate clients on the company’s digital web application. The role focuses on developing relationships with developers, agencies, brokers, and property owners while delivering revenue, listing, and client-growth targets.<br>Key Responsibilities Develop and execute the merchant acquisition plan for the real estate category. Identify and onboard developers, real estate agencies, brokers, and property owners. Build and manage a strong sales pipeline across residential and commercial real estate. Present advertising packages, listing solutions, and other digital services to prospective clients. Negotiate commercial terms and close agreements in line with approved pricing and policies. Ensure newly acquired merchants are properly onboarded, activated, and supported. Work with Account Management and Customer Success teams to improve merchant retention and growth. Monitor client activity, listing performance, lead generation, and return on investment. Identify opportunities to upsell and cross-sell additional products and services. Maintain accurate pipeline, sales activity, and revenue forecasts. Track market trends, competitor offerings, pricing, and emerging business opportunities. Collaborate with Marketing, Product, Technology, and Operations to improve the merchant experience. Prepare regular acquisition and performance reports for management. Represent the company at relevant real estate events and networking opportunities. Lead and coach the merchant acquisition team, ensuring clear targets and accountability.<br>Candidate Requirements Bachelor’s degree in Business, Marketing, Real Estate, or a related field. At least 8 years of experience in sales, business development, or merchant acquisition, preferably within Qatar’s real estate sector. At least two years of experience managing or supervising a commercial team. Strong network among developers, real estate agencies, brokers, and property professionals in Qatar. Proven record of acquiring new clients and achieving revenue targets. Experience with digital marketplaces, property portals, online classifieds, advertising, or Prop Tech is preferred. Strong negotiation, presentation, relationship-management, and closing skills. Comfortable managing sales pipelines, forecasts, targets, and performance data. Fluent English is required; Arabic is an advantage. Valid Qatar driving licence is preferred.<br>Key Performance Indicators Number of new merchants acquired and activated New merchant revenue Achievement of monthly and quarterly sales targets Sales pipeline value and conversion rate Merchant onboarding turnaround time Number and quality of active property listings Merchant activation and retention rates Upselling and cross-selling revenue Forecast accuracy Team performance against acquisition targets

Company Description<br><br>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Perform preventive and corrective maintenance on kitchen and laundry equipment (e.g., ovens, dishwashers, washing machines, dryers, steam presses). Diagnose and troubleshoot mechanical and electrical issues promptly to minimize downtime. Ensure compliance with safety standards and manufacturer guidelines during repairs. Maintain accurate records of maintenance activities and spare parts inventory. Coordinate with the Engineering team for scheduled servicing and emergency repairs. Respond quickly to guest and operational requests related to kitchen and laundry equipment. Assist in energy-saving initiatives and equipment optimization.<br><br>Qualifications<br><br>Min. 2 years experience in a similar role in a five-star Hotel brand Strong troubleshooting skills and knowledge of safety procedures. Able to communicate in English Ability to work well under pressure in a fast-paced environment<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Company Description<br><br>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Perform preventive and corrective maintenance on kitchen and laundry equipment (e.g., ovens, dishwashers, washing machines, dryers, steam presses). Diagnose and troubleshoot mechanical and electrical issues promptly to minimize downtime. Ensure compliance with safety standards and manufacturer guidelines during repairs. Maintain accurate records of maintenance activities and spare parts inventory. Coordinate with the Engineering team for scheduled servicing and emergency repairs. Respond quickly to guest and operational requests related to kitchen and laundry equipment. Assist in energy-saving initiatives and equipment optimization.<br><br>Qualifications<br><br>Min. 2 years experience in a similar role in a five-star Hotel brand Strong troubleshooting skills and knowledge of safety procedures. Able to communicate in English Ability to work well under pressure in a fast-paced environment<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Company Description<br><br>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Perform preventive and corrective maintenance on kitchen and laundry equipment (e.g., ovens, dishwashers, washing machines, dryers, steam presses). Diagnose and troubleshoot mechanical and electrical issues promptly to minimize downtime. Ensure compliance with safety standards and manufacturer guidelines during repairs. Maintain accurate records of maintenance activities and spare parts inventory. Coordinate with the Engineering team for scheduled servicing and emergency repairs. Respond quickly to guest and operational requests related to kitchen and laundry equipment. Assist in energy-saving initiatives and equipment optimization.<br><br>Qualifications<br><br>Min. 2 years experience in a similar role in a five-star Hotel brand Strong troubleshooting skills and knowledge of safety procedures. Able to communicate in English Ability to work well under pressure in a fast-paced environment<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will assist SVP Financial Business Support (FBS) in providing MIS including ALCO reports on a timely manner to enable the related management assist in their decision making processes and also enable them to monitor business performance closely and take necessary actions. The incumbent will assist SVP Financial Business Support (FBS) in providing the management with regular reports on progress towards targets, flagging variations and performing initial checks on reasons for under/over achievement.<br><br>Education/Experience Requirements<br><br> Bachelor/ Masters degree preferably in finance, accountancy or related subjects. Professional certification such as CPA, CA, CMA, CFA etc. is a plus . Minimum of 4 years’ experience in a major bank in the financial business support function.<br><br>Required Special Skills<br><br> Excellent oral and written communication skills in English and Arabic (preferred). Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc. Proficiency in MIS tools/techniques including valuation/pricing techniques/tools and methodologies. Well-developed analytical and interpersonal skills. Ability to deliver under pressure. Ability to build relationships across the organization to deliver results. Knowledge of accounting rules for the various products of the Group.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will assist SVP Financial Business Support (FBS) in providing MIS including ALCO reports on a timely manner to enable the related management assist in their decision making processes and also enable them to monitor business performance closely and take necessary actions. The incumbent will assist SVP Financial Business Support (FBS) in providing the management with regular reports on progress towards targets, flagging variations and performing initial checks on reasons for under/over achievement.<br><br>Education/Experience Requirements<br><br> Bachelor/ Masters degree preferably in finance, accountancy or related subjects. Professional certification such as CPA, CA, CMA, CFA etc. is a plus . Minimum of 4 years’ experience in a major bank in the financial business support function.<br><br>Required Special Skills<br><br> Excellent oral and written communication skills in English and Arabic (preferred). Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc. Proficiency in MIS tools/techniques including valuation/pricing techniques/tools and methodologies. Well-developed analytical and interpersonal skills. Ability to deliver under pressure. Ability to build relationships across the organization to deliver results. Knowledge of accounting rules for the various products of the Group.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

<p>We are seeking an elite, commercially sharp, Arabic-speaking Senior Sales Associate to manage high-net-worth relationships and accelerate business growth within the luxury retail market. This role blends top-tier client-facing luxury retail sales with high-end relationship management, industry-specific product storytelling, and pipeline execution. This is a senior-level, high-stakes commercial role. You will be heavily relied upon to manage external VIP partners, walk-in connoisseurs, and royal or high-net-worth portfolios across Qatar. Acting as a premium face of our luxury brand, you will drive revenue through sophisticated, relationship-first commercial operations, delivering tailored client-based sales experiences. The ideal candidate brings an impeccable track record from high-end retail, possessing an established network, local market experience, and elite closing capabilities. Elite Client Management & High-Value Revenue Generation • Manage and cultivate a premium, high-net-worth client portfolio, building long-term loyalty and maximizing lifetime client value. • Act as the primary advisor and closer for high-ticket individual purchases, private acquisitions, and high-end jewelry consultations. • Execute sophisticated client-based sales strategies, proactively driving revenue by introducing tailored high-value pieces directly to targeted client segments. • Craft and deliver bespoke, highly personalized luxury sales presentations and tailored purchasing terms for VIP collectors. • Maintain absolute discretion and confidentiality regarding client portfolios, wealth, and private collections. Luxury Market Positioning & VIP Relations • Build and nurture deep, authentic relationships with local VIPs, prominent family offices, and HNWIs, leveraging your local market presence. • Leverage your deep high-end retail and jewelry industry background to develop a robust, loyal client-based network that aligns with the brand’s premium identity. • Serve as a direct advisor to leadership on local luxury market shifts, client spending behaviors, and high-end positioning in Doha. Clientele, Portfolio Execution & Client-Based Data Management • Oversee and execute the end-to-end client journey, ensuring elite luxury service standards are flawlessly delivered at every touchpoint. • Maintain exceptional client-based data hygiene, systematically tracking client purchasing histories, sizing, private design preferences, and significant milestones to fuel targeted outreach. • Convert client profiles and luxury retail indicators into proactive, highly tailored clientele and personalized sales campaigns. • Utilize internal systems to track boutique performance, manage private inventory requests, and monitor the organic growth of your personal client book. Deal Execution & Boutique Excellence • Drive complex, high-value client consultations from initial greeting and discovery to final transaction, packaging, and after-sales service. • Collaborate with internal operations, workshop masters, and product teams to guarantee the seamless delivery of high-value client specifications and bespoke orders. • Proactively resolve any service or operational friction points to safeguard client satisfaction and protect brand equity. VIP Events, Private Viewings & Experience Integration • Coordinate and host private client viewings, closed-door product previews, and exclusive high-end pop-up boutique engagements. • Leverage client-based insights to curate hyper-focused guest lists for exclusive previews, ensuring maximum engagement and sales conversion during private brand events. • Align luxury retail previews with private client schedules to build organic, trusting relationships outside the traditional boutique environment. • Represent the brand with flawless poise at elite regional luxury forums, private exhibitions, and high-profile social events</p><p>Education • Bachelor’s degree in business, luxury brand management, Marketing, or any related field. Experience • 6–12+ years of established sales experience within luxury retail or high-end retail environments. • Prior experience and a proven track record within high-end jewelry or luxury jewelry is highly preferred and a major plus. • Strong local experience within Doha / Qatar or any GCC is preferred, featuring a solid understanding of the local market dynamic and local cultural nuances. • Demonstrated history of driving client-facing sales and building a dedicated personal client book (client-based management). Professional Skills & Competencies • Client Facing Sales Expertise, outstanding ability to handle high-ticket, face-to-face luxury retail interactions with elite buyers. • Sophisticated understanding of high-end retail psychology, gemstone/craftsmanship storytelling, and premium service etiquette. • Absolute loyalty, discretion, and a high-agency closing mentality suited for a luxury house. Communication & Language Skills • Bilingual Master: Native or corporate-level fluency in both Arabic and English is required. • Highly polished diplomatic presence, elite persuasive speaking skills, and pristine written capabilities suited for high-profile stakeholders. What Differentiates This Role • You will negotiate high-stakes premium contracts, not just hit standard unit quotas. • You will act as a trusted proxy to high-net-worth clients and corporate directors alike. • Direct vertical pathway toward Director of Luxury Sales, Brand Head, or General Management.</p>

Doha Bank is seeking an accomplished banking professional to lead its Financial Institutions function. This strategic leadership role is responsible for driving international banking relationships, correspondent banking activities, funding initiatives, and cross-border business growth. The successful candidate will work closely with senior management to formulate and execute growth strategies, strengthen relationships with global financial institutions, and enhance the Bank's international presence while ensuring compliance with regulatory and risk management requirements.<br>Key Responsibilities Lead and manage the Financial Institutions Department, including Correspondent Banking and the International Client Desk Develop and execute strategic growth plans in collaboration with the Chief International Banking Officer (CIBO) Build and maintain strong relationships with local and international banks, financial institutions, regulators, and key stakeholders Drive business growth through correspondent banking, trade finance, treasury lines, and funding initiatives Oversee correspondent banking relationships, including the establishment and management of Nostro and Vostro accounts Expand and strengthen the Bank's network of international financial institution relationships to support business growth and funding objectives Monitor market developments, economic trends, and regulatory changes to identify opportunities and mitigate risks Ensure compliance with KYC, AML, audit, and regulatory requirements across all activities Collaborate with business, credit, treasury, and risk management teams to optimize client solutions and maximize cross-selling opportunities Lead, mentor, and develop a high-performing team while ensuring achievement of departmental objectives and revenue targets Prepare and present management reports, MIS, business performance updates, and strategic recommendations Represent the Bank at industry events, conferences, and meetings with domestic and international financial institution<br>Eligibility Criteria<br>Bachelor's Degree in Business, Banking, Finance, Economics, or a related field.15–20 years of banking experience, including senior leadership roles in Financial Institutions, Correspondent Banking, Syndications, International Banking, or Structured Finance. Strong knowledge of syndicated lending, correspondent banking, international funding structures, and global banking practices. Proven ability to build and manage relationships with international financial institutions and correspondent banks. Expertise in credit analysis, financial statement assessment, risk management, KYC/AML, and regulatory compliance. Strong business development, negotiation, stakeholder management, and relationship-building skills. Excellent leadership, analytical, presentation, reporting, and communication skills. Fluency in English is required; Arabic is an advantage.

Doha Bank is seeking an accomplished banking professional to lead its Financial Institutions function. This strategic leadership role is responsible for driving international banking relationships, correspondent banking activities, funding initiatives, and cross-border business growth. The successful candidate will work closely with senior management to formulate and execute growth strategies, strengthen relationships with global financial institutions, and enhance the Bank's international presence while ensuring compliance with regulatory and risk management requirements.<br>Key Responsibilities Lead and manage the Financial Institutions Department, including Correspondent Banking and the International Client Desk Develop and execute strategic growth plans in collaboration with the Chief International Banking Officer (CIBO) Build and maintain strong relationships with local and international banks, financial institutions, regulators, and key stakeholders Drive business growth through correspondent banking, trade finance, treasury lines, and funding initiatives Oversee correspondent banking relationships, including the establishment and management of Nostro and Vostro accounts Expand and strengthen the Bank's network of international financial institution relationships to support business growth and funding objectives Monitor market developments, economic trends, and regulatory changes to identify opportunities and mitigate risks Ensure compliance with KYC, AML, audit, and regulatory requirements across all activities Collaborate with business, credit, treasury, and risk management teams to optimize client solutions and maximize cross-selling opportunities Lead, mentor, and develop a high-performing team while ensuring achievement of departmental objectives and revenue targets Prepare and present management reports, MIS, business performance updates, and strategic recommendations Represent the Bank at industry events, conferences, and meetings with domestic and international financial institution<br>Eligibility Criteria<br>Bachelor's Degree in Business, Banking, Finance, Economics, or a related field.15–20 years of banking experience, including senior leadership roles in Financial Institutions, Correspondent Banking, Syndications, International Banking, or Structured Finance. Strong knowledge of syndicated lending, correspondent banking, international funding structures, and global banking practices. Proven ability to build and manage relationships with international financial institutions and correspondent banks. Expertise in credit analysis, financial statement assessment, risk management, KYC/AML, and regulatory compliance. Strong business development, negotiation, stakeholder management, and relationship-building skills. Excellent leadership, analytical, presentation, reporting, and communication skills. Fluency in English is required; Arabic is an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Install, repair, and maintain pipes, valves, fittings, drainage systems, and fixtures in commercial and residential structures with precision and attention to detail</li><li>Collaborate effectively with general contractors, electricians, and other construction professionals to ensure seamless project execution</li><li>Respond promptly to, diagnose, and resolve plumbing emergencies with efficiency and professionalism</li><li>Perform routine inspections of plumbing and drainage systems to identify potential issues and prevent future problems</li><li>Maintain organized records of time spent, work performed, and materials used while communicating clearly with team members and clients</li></ul><br>Qualifications<br><br><ul><li>Proven experience in residential and commercial plumbing installation, repair, and maintenance</li><li>Strong ability to read and interpret blueprints and building plans</li><li>Demonstrated capability to work effectively under pressure in fast-paced environments</li><li>Excellent teamwork and collaborative skills with diverse professionals</li><li>Strong diagnostic and troubleshooting abilities to identify and resolve plumbing issues efficiently</li><li>Knowledge of safety compliance standards and building codes</li><li>Strong organizational and time management skills with meticulous attention to detail</li><li>Excellent communication and customer service skills</li></ul><br>Additional Information<br><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong></p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>Why work for Accor?</strong></p><br><p>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;&nbsp;https://careers.accor.com/</p><br><p><strong>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</strong>&nbsp;&nbsp;&nbsp;</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Location:</b></p><br><br>Doha, Ad Dawhah, Qatar<br><p><b>Job ID:</b></p><br><br>R0137611<br><p><b>Date Posted:</b></p><br><br>2026-09-09<br><p><b>Company Name:</b></p><br><br>HITACHI ENERGY TECHNOLOGIES L L C<br><p><b>Profession (Job Category):</b></p><br><br>Sales, Marketing &amp; Product Management<br><p><b>Job Schedule:&nbsp;</b></p><br><br>Full time<br><p><b>Remote:</b></p><br><br>No<br><p><b>Job Description:</b></p><br><br><p><b>The Opportunity</b></p><br><br><br><p>We are hiring a HUB Sales Operations Manager to play a critical role in driving sales excellence across our MEA Service business. In this strategic position, you will be at the forefront of optimizing sales processes, strengthening forecasting and pipeline governance, and transforming data into actionable business insights that influence decision-making at all levels of the organization.</p><br><br><br><p>As a trusted partner to business leaders and Local Service Units (LSUs), you will leverage analytics, Salesforce expertise, business intelligence reporting, and automation to enhance sales effectiveness and accelerate sustainable growth. This is an exciting opportunity for a results-driven professional who thrives on solving complex business challenges, driving operational improvements, and making a measurable impact in a dynamic, international environment. Join us and help shape the future of our sales organization while advancing your career with a global team.</p><br><br><br><p><b>How you will make an impact</b></p><br><br><br><p><b>Sales Operations &amp; Process Excellence</b></p><br><br><ul><li><p>Drive sales process optimization, pipeline governance, and opportunity management across the MEA Service organization.</p><br><br></li><li><p>Oversee GTS and MIMO processes, ensuring standardized and efficient sales workflows.</p><br><br></li><li><p>Identify process bottlenecks and implement continuous improvements to enhance sales effectiveness.</p><br><br></li></ul><p><b>Sales Analytics &amp; Business Intelligence</b></p><br><br><ul><li><p>Manage Salesforce data integrity and serve as the SFDC subject matter expert for the region.</p><br><br></li><li><p>Develop and maintain Power BI dashboards, KPI scorecards, and automated reporting solutions.</p><br><br></li><li><p>Deliver actionable insights through sales, pipeline, forecasting, order intake, and performance analytics to support strategic decision-making.</p><br><br></li></ul><p><b>Forecasting &amp; Performance Management</b></p><br><br><ul><li><p>Support forecasting, budgeting, and revenue planning activities in alignment with business objectives.</p><br><br></li><li><p>Monitor forecast accuracy, pipeline health, conversion rates, and sales performance metrics.</p><br><br></li><li><p>Facilitate forecast, pipeline, and business reviews, identifying risks, opportunities, and corrective actions to drive predictable growth.</p><br><br></li></ul><p><b>Sales Enablement &amp; Digital Tools</b></p><br><br><ul><li><p>Lead the implementation and optimization of CRM, analytics, and sales enablement tools.</p><br><br></li><li><p>Drive reporting automation and business intelligence initiatives to improve efficiency and data visibility.</p><br><br></li><li><p>Train and support users on Salesforce, Power BI, forecasting processes, and sales analytics tools.</p><br><br></li></ul><p><b>Stakeholder Collaboration &amp; Business Partnership</b></p><br><br><ul><li><p>Partner closely with Sales, Marketing, Finance, Front-End Sales (FES), and Local Service Units (LSUs) to align business priorities.</p><br><br></li><li><p>Act as the primary point of contact for sales reporting, analytics, forecasting, and sales operations governance.</p><br><br></li><li><p>Provide data-driven recommendations to leadership to support commercial strategy and business growth.</p><br><br></li></ul><p><b>Continuous Improvement &amp; Governance</b></p><br><br><ul><li><p>Establish and promote best practices in sales operations, reporting, analytics, and data management.</p><br><br></li><li><p>Drive data quality, process compliance, and performance monitoring across the region.</p><br><br></li><li><p>Foster a culture of data-driven decision-making through effective governance, insights, and operational excellence.</p><br><br></li><li><p>You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.</p><br><br></li><li><p>Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p><br><br></li></ul><br><p><b>Your background</b></p><br><br><br><ul><li><p>Bachelor's or Master's degree in Business Analytics, Data Science, Sales, Marketing, or a related field.</p><br><br></li><li><p>5+ years of experience in Sales Operations, Business Analytics, Commercial Excellence, or related functions.</p><br><br></li><li><p>Strong experience with Salesforce reporting, forecasting, pipeline management, CRM governance, and dashboarding.</p><br><br></li><li><p>Hands-on expertise in Power BI, data visualization, reporting automation, and analytics.</p><br><br></li><li><p>Proven ability to translate complex data into actionable business insights and recommendations.</p><br><br></li><li><p>Excellent communication, stakeholder management, and problem-solving skills.</p><br><br></li><li><p>Ability to work effectively in a fast-paced, cross-functional, and matrixed organization.</p><br><br></li><li><p>Exposure to multi-country sales operations, commercial reporting, and forecasting.</p><br><br></li><li><p>Experience in B2B sales and/or the Energy sector. ​</p><br><br></li></ul><br><br><br><br><p><b>Accessibility and reasonable accommodation</b></p><br><br><p><b>Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a </b><span><b><u>general inquiry form</u></b></span><b> on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.</b></p><br><br><br><p><b>This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.</b></p><br><br><br><p><b>Use of Al and automated tools in recruitment</b></p><br><br><p><b>As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as </b><span><b><u>Hitachi's Global Data Privacy Notice.</u></b></span><b><br><span>Background Screening and Security Checks</span></b></p><br><br><p><b><span>As part of the hiring process, Hitachi Energy conducts pre-employment background checks that may include verification of employment history, education, criminal records, and other relevant information, in accordance with applicable laws.</span></b></p><br><br><p><b><span>For certain roles—particularly those involving access to sensitive information, financial responsibilities, client data, regulated environments, or security-sensitive functions—additional or more comprehensive background or security screenings may be required. These may include, but are not limited to, enhanced criminal history checks, credit history reviews (where legally permissible), sanctions screening, or other due diligence measures aligned with the responsibilities of the position.</span></b></p><br><br><p><b><span>The scope and depth of any background or security review will be determined based on the nature of the role and business necessity, and will always be conducted in compliance with applicable federal, state, and local laws. Candidates will be notified and, where required, asked to provide consent prior to the initiation of any such checks.</span></b></p><br><br><br> </div>

Job Summary We are seeking an experienced IT Project Manager – Consultant to manage, coordinate, and deliver a portfolio of IT projects within the banking and financial services environment. The successful candidate will be responsible for leading projects from initiation through closure, ensuring delivery within scope, schedule, budget, and quality standards while aligning with the organization's strategic objectives. The role requires strong expertise in project governance, stakeholder management, vendor coordination, risk management, financial planning, and IT project delivery. The ideal candidate should possess excellent leadership, communication, and decision-making skills with extensive experience managing enterprise IT projects in the banking sector. Key Responsibilities1. Project & Portfolio Management Manage a portfolio of IT projects using the organization's Project Management methodology. Lead projects through initiation, planning, execution, monitoring, and closure. Develop and maintain project plans, schedules, budgets, and resource plans. Prepare Project Initiation Documents (PID), project charters, and project closure reports. Monitor project scope, timelines, budgets, risks, and quality. Ensure successful project delivery aligned with business objectives. Track project performance using KPIs and project metrics.2. Stakeholder & Vendor Management Build and maintain strong relationships with business stakeholders. Coordinate with IT departments, business units, and external vendors. Manage vendor contracts, deliverables, and performance. Facilitate steering committee meetings, project reviews, and stakeholder workshops. Provide regular project status updates to senior management.3. Governance, Risk & Compliance Identify, assess, and mitigate project risks. Maintain project risk and issue registers. Ensure compliance with IT governance frameworks and organizational policies. Support internal and external audit activities. Ensure adherence to security, compliance, and data protection standards. Maintain confidentiality of sensitive business information.4. Leadership & Team Management Lead cross-functional project teams. Coordinate internal and external project resources. Resolve project conflicts and resource issues. Mentor and guide project team members. Promote collaboration and continuous improvement.5. Financial & Budget Management Prepare and manage project budgets. Monitor project costs and resource utilization. Track project financial performance. Ensure projects remain within approved budgets. Support procurement and financial planning activities.6. Technical Oversight Understand enterprise application architecture and system integrations. Review technical solution approaches with architects and technical teams. Support decision-making regarding technology selection and implementation. Coordinate solution delivery across infrastructure, applications, and security teams.7. Reporting & Communication Prepare project dashboards and executive reports. Present project progress to senior management and steering committees. Maintain project documentation throughout the project lifecycle. Communicate project risks, dependencies, and milestones effectively. Required Qualifications Education Bachelor's Degree in:Information Technology Computer Science Information Systems Computer Engineering Software Engineering Business Administration Related Discipline Preferred MBAMaster's Degree Certifications Mandatory PMP (Project Management Professional) or equivalent PMI certification Preferred PRINCE2 Practitioner PMI-ACPAgile Scrum Master (CSM/PSM) ITIL Foundation Experience Minimum 8 years of IT Project Management experience. Experience managing enterprise IT projects in Banking or Financial Services. Experience managing multiple concurrent projects. Experience with project governance and portfolio management. Experience managing vendors and third-party partners.

Role Purpose<br><br> JOB DESCRIPTION <br><br>The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk (24x7 single point of contact), and L1 Application Functional Support — delivered to enterprise and government clients under SLA / XLA-driven managed services contracts.<br><br>Operating within an ITIL v4-aligned Service Value System, the SDU Leader ensures consistent service quality, customer experience, financial performance, and continuous improvement, while building a high-performing, ITIL-mature delivery organization.<br><br>Mandatory Selection Criteria<br><br>Service Desk & IT Support Management Experience: Minimum 3 years in a manager-level role leading Service Desk (SD) and IT Support operations. Managed Services / Service Provider Background: Prior employment with a managed services provider delivering Service Desk and IT Support under SLA-driven contracts (non-negotiable). ITIL v4 Certification: Valid ITIL v4 Foundation certification (minimum). ITIL 4 Managing Professional or Specialist modules preferred. Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Scale of Operation: Demonstrated leadership of multi-tier (L1/L2) teams of 100+ resources across multiple customer accounts.<br><br>Responsibilities<br><br>KEY RESPONSIBILITIES1. Service Delivery & Operational Leadership<br><br>Own end-to-end delivery of Service Desk, IT Support, and L1 Application Functional Support services across all managed contracts within the Delivery Unit. Ensure 24x7 service availability, shift coverage, and resource readiness across all customer environments. Act as the single point of accountability for service delivery performance, escalations, and contractual obligations. Drive consistent adoption of ITIL v4 practices across Incident, Service Request, Problem, Change Enablement, Knowledge, and Service Level Management. Serve as the primary escalation point for major incidents, customer escalations, and complex service issues.<br><br>2. ITIL v4 Process Governance<br><br>Govern adoption of ITIL v4 Service Value Chain activities — Engage, Plan, Improve, Design & Transition, Obtain/Build, Deliver & Support — across the Delivery Unit. Maintain mature, auditable processes for Incident, Request, Problem, Change Enablement, Knowledge, and Continual Service Improvement (CSI). Ensure SOPs, runbooks, escalation matrices, and knowledge articles are documented, reviewed, and continuously updated. Lead internal and external audits (ISO 9001, ISO/IEC 20000, customer governance audits) and ensure timely closure of findings.<br><br>3. Service Desk Operations<br><br>Lead 24x7 Service Desk operations as the single point of contact for end-users across multiple client accounts. Govern full ticket lifecycle management within ITSM tools — logging, classification, prioritization, routing, resolution, and closure. Drive First Call Resolution (FCR), reduce re-opened tickets, and increase self-service adoption. Implement workforce management practices including shift rostering, queue management, schedule adherence, and surge planning.<br><br>4. IT Support / End-User Services<br><br>Lead L1 and L2 onsite and remote IT support teams across customer environments. Oversee endpoint lifecycle management including imaging, deployment, patching, hardening, and decommissioning using tools such as Microsoft Intune and SCCM/MECM. Govern Active Directory, Azure AD / Entra ID user provisioning, access management, and joiner-mover-leaver (JML) processes. Ensure VIP and executive support services meet white-glove service standards. Oversee Microsoft 365 operations (Exchange Online, Teams, Share Point, One Drive) at L1/L2 level.<br><br>5. L1 Application Functional Support<br><br>Lead L1 Application Functional Support teams covering government applications, e-services portals, ERP systems, case management, and business applications. Ensure structured functional triage, business rule validation, and escalation to L2/L3 application teams. Drive documentation, knowledge transfer, and training to ensure operational readiness across functional modules.<br><br>6. SLA / XLA / KPI Governance & Reporting<br><br>Own SLA, OLA, and XLA performance across all service lines, ensuring ≥ 98% SLA compliance baseline. Govern operational KPIs including CSAT, FCR, MTTR, abandon rate, and others with executive-level reporting. Develop dashboards and management reports for leadership and customer governance forums. Lead monthly and quarterly service review meetings (MSR/QBR) with customers.<br><br>7. Customer & Stakeholder Management<br><br>Act as senior delivery interface for customer stakeholders, PMO, and business owners. Build trust through proactive communication, risk management, and delivery consistency. Manage expectations, scope changes, and contractual discussions in coordination with Account Management and Legal teams. Identify and drive opportunities for service expansion, automation, and value-added services.<br><br>8. Financial & Commercial Management<br><br>Own Delivery Unit P&L including revenue assurance, cost control, utilization, and forecasting. Manage resource costs, overtime, subcontracting, licensing, and tooling within approved budgets. Conduct monthly financial performance reviews and ensure alignment with contracted revenue. Ensure billing accuracy through validation of deliverables and consumption tracking.<br><br>9. Pre-Sales, RFP & Solutioning Support<br><br>Support pre-sales and sales teams in RFPs, tenders, and solution development. Develop proposals including SoW, staffing models, transition plans, RACI matrices, and pricing inputs. Participate in customer presentations, due diligence, and bid defense sessions.<br><br>10. Transition, Onboarding & Transformation<br><br>Lead end-to-end service transitions including due diligence, knowledge transfer, shadowing, reverse shadowing, and hypercare. Define onboarding plans, milestones, exit criteria, and risk mitigation strategies. Drive transformation initiatives including automation, AI-enabled Service Desk, self-service, and shift-left strategies.<br><br>11. AI, Automation & Continual Service Improvement (CSI)<br><br>Drive adoption of AI-enabled Service Desk capabilities including intelligent triage, virtual agents, and AI-assisted resolution. Identify and implement automation opportunities using RPA, workflow automation, and self-healing scripts. Maintain CSI register and deliver measurable improvement initiatives with defined business impact. Ensure governed and practical use of AI with measurable outcomes and human oversight.<br><br>12. People Leadership & Capability Development<br><br>Lead and develop a multi-tier team including Team Leads, Shift Leaders, Engineers, and Functional Analysts. Define career development paths, training plans, and certification roadmaps. Drive performance management, coaching, feedback, and recognition programs. Foster a culture of accountability, customer focus, and operational excellence.<br><br>13. Compliance, Risk & Security<br><br>Ensure compliance with information security policies, data protection regulations, and contractual obligations. Maintain compliance with ISO 9001, ISO/IEC 20000, and ISO/IEC 27001 standards applicable to managed services delivery.<br><br>Qualifications<br><br>REQUIRED EXPERIENCE<br><br>Minimum 10 years of total IT experience, including at least 3 years as a Service Desk & IT Support Manager. Mandatory prior experience with a Service Provider / Managed Services Provider, delivering Service Desk and IT Support under SLA-based contracts for enterprise or government clients. Proven leadership of multi-tier (L1/L2), multi-location teams of 40+ resources across multiple customer accounts. Demonstrated experience managing 24x7 operations with measurable SLA / XLA performance outcomes. Hands-on experience in customer onboarding, service transition, and steady-state operations. Strong track record of contributing to RFPs, RFQs, SoWs, technical proposals, and pre-sales solutioning. Experience working in ITIL v4-aligned environments with mature ITSM governance practices. Exposure to Qatar / GCC enterprise or government accounts is a strong advantage.<br><br>TECHNICAL SKILLS1. ITSM Platforms<br><br>Service Now, BMC Remedy / Helix, Manage Engine Service Desk Plus, Ivanti, Symphony Summit (or equivalent enterprise ITSM tools) SLA configuration, workflow design, reporting, dashboards, and service automation<br><br>2. End-User Computing & Microsoft Stack<br><br>Microsoft 365: Exchange Online, Teams, Share Point Online, One Drive Active Directory, Azure AD / Entra ID, Group Policy, Conditional Access Microsoft Intune, SCCM / MECM, Autopilot — endpoint deployment, patching, and compliance Windows 10/11 support and mac OS fundamentals Mobile device management (MDM)<br><br>3. Remote Support & Productivity Tools<br><br>Remote support tools: Bomgar / Beyond Trust, Team Viewer, Quick Assist, Ivanti Knowledge management platforms and self-service portals<br><br>4. AI, Automation & Analytics (Awareness Level)<br><br>AI Service Desk and Virtual Agent platforms, intelligent ticket classification RPA tools: UiPath, Power Automate, and workflow automation solutions Power BI or equivalent reporting and analytics tools<br><br>CORE COMPETENCIES1. Leadership & People Management<br><br>Strong executive presence with ability to engage Director and PMO-level stakeholders Leadership of large, multi-disciplinary teams (100+ resources) Coaching, mentoring, and succession planning<br><br>2. Service Delivery & Governance<br><br>Deep practical understanding of ITIL v4 framework SLA / XLA / KPI design, governance, and reporting Strong customer-centric and experience-driven service mindset<br><br>3. Commercial & Strategic<br><br>P&L ownership, gross margin management, and utilization optimization RFP / SoW development, pricing strategy, and solution design Vendor and subcontractor management<br><br>4. Behavioral Competencies<br><br>Outcome-driven, accountable, and customer-obsessed mindset Calm and structured under pressure during major incidents and escalations Strong written, verbal, and presentation communication skills Bias toward measurable improvement and pragmatic innovation<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly.<br>Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>