Contract Representative Jobs in Qatar
2539 Jobs Found
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<span>Job Title: Collections Specialist Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We are hiring a results-driven Collections Specialist to take ownership of past-due accounts and drive consistent payment recovery.<br> This is a high-intensity, outbound calling role where you will be responsible for engaging customers, resolving outstanding balances, and protecting company revenue.<br> You will play a key role in maintaining cash flow by ensuring timely follow-ups and payment resolutions.<br> This role requires someone who is confident on calls, persistent with follow-ups, and comfortable making 100+ outbound calls daily .<br> What You’ll Be Responsible For Collections & Payment Recovery Make 100+ outbound calls daily to customers with overdue invoices Follow up consistently via calls and emails until payment resolution Navigate gatekeepers and reach decision-makers responsible for payments Handle objections and drive conversations toward payment commitments Billing Issues & Case Resolution Investigate billing discrepancies and customer concerns Identify root causes of delays and work toward resolution Coordinate internally to resolve issues impacting payments CRM Management & Documentation Maintain accurate records of all calls, follow-ups, and outcomes in CRM (Salesforce or similar) Track customer interactions, payment commitments, and next steps Ensure no account is left unattended or without follow-up Customer Communication Communicate clearly and professionally with customers Provide updates on payment status and issue resolution Maintain a balance between firmness and professionalism in collections conversations Process Improvement & Reporting Identify recurring issues impacting collections Share insights to improve processes and recovery rates Maintain consistency in daily activity and reporting Must-Have Experience & Skills (Non-Negotiables) Proven experience in collections, accounts receivable, or high-volume outbound calling roles Comfortable making 100+ outbound calls per day consistently Strong objection-handling and negotiation skills Experience using CRM tools (Salesforce or similar) Excellent verbal and written English communication skills High attention to detail and accuracy in documentation Ability to manage multiple accounts and follow-ups simultaneously What Makes You a Strong Fit You are persistent and follow up until resolution You are confident handling difficult conversations You thrive in a target-driven, high-activity environment You take ownership of your performance and results Key Performance Indicators (KPIs) Daily call volume ( 100+ calls/day ) Number of payments collected / accounts resolved Follow-up consistency and response time Accuracy of CRM updates and documentation Reduction in outstanding receivables Interview Process Initial Screening Call Recruiter Interview Final Interview Offer & Onboarding #LI-AG1</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are hiring for a client in Qatar. A prestigious Medical Center in Qatar is looking for an experienced Dermatologist to deliver high-quality medical and aesthetic dermatology services.</p><p>Job Posting Date: 16/07/2026</p><p>Key Responsibilities</p><ul><li>Diagnose and treat skin, hair, and nail disorders.</li><li>Perform dermatological and aesthetic procedures.</li><li>Develop individualised treatment plans.</li><li>Educate patients on skincare and preventive measures.</li><li>Maintain accurate medical documentation and ensure compliance with clinical standards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Medical Degree with specialisation in Dermatology.</li><li>Valid DHP License or eligibility in Qatar.</li><li>Experience in medical and aesthetic dermatology is preferred.</li><li>Excellent communication and patient care skills.</li></ul><p></p></section>
Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed. To contribute to the high level of services in accordance with the company’s standard as prescribed in Standard Operations Manual. To perform quality massage therapies and body treatments as prescribed in Standard Training Manual. To ensure that all equipment associated with service function at all time. To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests. To assist with demonstrations and events as required. To participate in a new training and refreshing program as required. To update the Therapist Log Book. To complete all assignments stated by deadlines with the spa manager or supervisor’s guidelines. To respond to the change as indicated by the company.<br><br>Qualifications<br><br> Certificate in massage Previous spa experience Able to communicate in English, Arabic Well groomed and high standard of personal hygiene Enthusiastic and willing to learn<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!
Adecco Middle East is supporting a leading Qatar-based technology and digital solutions organisation with a strong presence across IT services, cloud, data centres and digital transformation in hiring an experienced Employee Relations Specialist.<br>Location: Doha, Qatar Experience: 8+ years<br>Key Responsibilities:• Act as a key point of contact for employee relations matters, grievances and workplace concerns• Conduct employee investigations and recommend appropriate resolutions/actions• Manage disciplinary matters, performance issues and Performance Improvement Plans (PIPs)• Interpret HR policies, procedures and applicable Qatar employment regulations• Advise and coach managers on employee relations, conflict resolution and effective communication• Handle complex and sensitive ER cases while maintaining confidentiality• Support employee engagement, recognition and other people initiatives• Maintain accurate documentation and employee relations case records• Ensure HR/ER practices remain aligned with applicable employment laws and internal policies<br>What We’re Looking For:• Bachelor’s degree in Human Resources, Business Administration or a related discipline• Minimum 8+ years of HR experience, with strong hands-on Employee Relations exposure• Prior Employee Relations/HR experience in Qatar is required• Strong practical knowledge of Qatar Labour Law and employment regulations• Hands-on experience with grievances, investigations, disciplinary cases, employee conflicts and PIPs• Excellent stakeholder management and interpersonal skills• Professional fluency in Arabic and English – written and spoken• HR/HC certifications would be an advantage<br>Candidates born in Qatar are encouraged to apply???? Interested candidates who meet the above criteria are encouraged to apply or share their updated CV via Linked In.
Adecco Middle East is supporting a leading Qatar-based technology and digital solutions organisation with a strong presence across IT services, cloud, data centres and digital transformation in hiring an experienced Employee Relations Specialist.<br>Location: Doha, Qatar Experience: 8+ years<br>Key Responsibilities:• Act as a key point of contact for employee relations matters, grievances and workplace concerns• Conduct employee investigations and recommend appropriate resolutions/actions• Manage disciplinary matters, performance issues and Performance Improvement Plans (PIPs)• Interpret HR policies, procedures and applicable Qatar employment regulations• Advise and coach managers on employee relations, conflict resolution and effective communication• Handle complex and sensitive ER cases while maintaining confidentiality• Support employee engagement, recognition and other people initiatives• Maintain accurate documentation and employee relations case records• Ensure HR/ER practices remain aligned with applicable employment laws and internal policies<br>What We’re Looking For:• Bachelor’s degree in Human Resources, Business Administration or a related discipline• Minimum 8+ years of HR experience, with strong hands-on Employee Relations exposure• Prior Employee Relations/HR experience in Qatar is required• Strong practical knowledge of Qatar Labour Law and employment regulations• Hands-on experience with grievances, investigations, disciplinary cases, employee conflicts and PIPs• Excellent stakeholder management and interpersonal skills• Professional fluency in Arabic and English – written and spoken• HR/HC certifications would be an advantage<br>Candidates born in Qatar are encouraged to apply???? Interested candidates who meet the above criteria are encouraged to apply or share their updated CV via Linked In.
Adecco Middle East is supporting a leading Qatar-based technology and digital solutions organisation with a strong presence across IT services, cloud, data centres and digital transformation in hiring an experienced Employee Relations Specialist.<br>Location: Doha, Qatar Experience: 8+ years<br>Key Responsibilities:• Act as a key point of contact for employee relations matters, grievances and workplace concerns• Conduct employee investigations and recommend appropriate resolutions/actions• Manage disciplinary matters, performance issues and Performance Improvement Plans (PIPs)• Interpret HR policies, procedures and applicable Qatar employment regulations• Advise and coach managers on employee relations, conflict resolution and effective communication• Handle complex and sensitive ER cases while maintaining confidentiality• Support employee engagement, recognition and other people initiatives• Maintain accurate documentation and employee relations case records• Ensure HR/ER practices remain aligned with applicable employment laws and internal policies<br>What We’re Looking For:• Bachelor’s degree in Human Resources, Business Administration or a related discipline• Minimum 8+ years of HR experience, with strong hands-on Employee Relations exposure• Prior Employee Relations/HR experience in Qatar is required• Strong practical knowledge of Qatar Labour Law and employment regulations• Hands-on experience with grievances, investigations, disciplinary cases, employee conflicts and PIPs• Excellent stakeholder management and interpersonal skills• Professional fluency in Arabic and English – written and spoken• HR/HC certifications would be an advantage<br>Candidates born in Qatar are encouraged to apply???? Interested candidates who meet the above criteria are encouraged to apply or share their updated CV via Linked In.
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<span>The Quality Assurance Specialist (Metering) is responsible for ensuring quality compliance of metering installations and systems. The role oversees inspection, verification, and implementation of quality assurance and control procedures to ensure metering systems meet company standards and regulatory requirements.<br><br>● Perform quality inspections and audits on newly installed meters and metering systems.<br><br>● Review meter installation procedures and identify deviations from approved standards and processes.<br><br>● Monitor metering equipment performance to ensure operational accuracy and efficiency.<br><br>● Support development and implementation of quality control procedures for metering works.<br><br>● Prepare inspection reports, non-conformance reports, and quality performance feedback for management.<br><br>● Verify compliance with applicable international standards, certifications, and company requirements.<br><br>● Ensure compliance with ISO 9001, corporate quality systems, and Health & Safety regulations.<br><br>● Maintain detailed documentation and records related to quality assurance activities.<br><br>● Perform any other duties assigned by management.<br><br></span><br><span>Requirements● Bachelor’s degree in Electrical Engineering, Quality Assurance, or a related discipline.<br><br>● ISO 9001 Lead Auditor certification or equivalent.<br><br>● Certification in Meter Testing and Calibration (IEC 62052 / IEC 62053 / ISO 17025 or equivalent).<br><br>● Minimum 13+ years of relevant experience in quality assurance or metering systems.<br><br>● Advanced knowledge of metering systems and QA methodologies.<br><br>● Strong understanding of inspection, testing, and calibration processes for metering systems.<br><br>● Strong attention to detail, documentation, and reporting skills.<br><br>● Familiarity with industry standards and regulatory frameworks.<br><br>● Strong analytical, coordination, and problem-solving skills.<br><br>● Ability to work in site-intensive environments with frequent inspections and audits.<br><br>● Good communication and teamwork abilities.<br><br>● Efficiency, adaptability, communication, and initiative.<br><br>● Written and spoken English is essential; Arabic is preferred.<br><br></span><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description Rixos Premium Qetaifan Island North Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><p>Job Description Spa Therapist This position is responsible for delivering a range of high-quality spa treatments to guests, ensuring their comfort, relaxation, and satisfaction. This role involves providing personalized services, maintaining treatment standards, and contributing to the overall luxury spa experience.</p><p>Perform various spa treatments, including massages, facials, body scrubs, and wraps. Assess guest needs and recommend appropriate treatments. Ensure treatment rooms are prepared, clean, and stocked with necessary supplies. Maintain up-to-date knowledge of spa products, services, and trends. Provide excellent customer service, ensuring guests feel relaxed and pampered. Adhere to all health, safety, and hygiene standards. Promote spa services and products to enhance guest experience and sales. Maintain guest confidentiality and privacy at all times.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div>Diploma or certification in Massage Therapy, Aesthetics, or a related field. Certification in specialized treatments such as aromatherapy, reflexology, hydrotherapy, or Turkish spa specialties. Minimum of 2 years of experience as a spa therapist in a luxury spa or hotel. Proficiency in various massage techniques and spa treatments. Strong interpersonal and communication skills. Ability to work flexible hours, including weekends and holidays.</div><p></p></section>
Job Summary<br><br>To support the General Services operations by providing the required assistance in acquiring government approvals related to general services, managing the outsourced messenger activities, and overseeing the procurement related to kitchen supplies, in order to facilitate efficient and effective bank operations.<br><br>Key Accountabilities<br><br>Government Approvals<br><br> Assist the supervisor with government approval activities by processing applications and preparing the required documentation to ensure compliance with applicable government regulations and requirements <br><br> Administration <br><br> Manage and coordinate the outsourced staff messenger services ensuring that their operation is compliant with the defined bank policies and procedures. Manage and maintain the kitchen item supplies, general stationery and CB fleet across the bank liaising with the external suppliers so that there is no disruption to the services. Prepare the required documents for financial transactions and approvals. Assist in management of stock related to stationery items and facilitate delivery of items to all branches / offices to support business’s administrative requirements. Responsible for coordinating and supporting the day-to-day administrative, facility, and general service activities of the organization <br><br>Policies, Systems, Processes & Procedures<br><br> Follow all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner. <br><br>Other Accountabilities<br><br>Key Interactions<br><br>Competencies<br><br>Adaptability/Flexibility Dependability Integrity/Ethics <br><br>Skills<br><br>Ability to work under pressure Bilingual (Arabic & English) Proficiency in oral and written English & Arabic (Preferred). Proficiency in written and spoken English Time Management skills <br><br>Education<br><br>Bachelor degree or equivalent
Location: Kuwait<br><br>Job Responsibilities<br><br>Conduct consultations, patient assessments, diagnosis, and treatment planning. Perform plastic, reconstructive, and related surgical procedures. Provide comprehensive pre-operative and post-operative care. Monitor patient recovery and conduct follow-up consultations. Maintain accurate medical records and clinical documentation. Ensure high standards of patient safety, quality care, and professional practice. Collaborate effectively with multidisciplinary medical teams.<br><br>Requirements<br><br>MD/DNB/Board/Fellowship or equivalent qualification in Plastic Surgery. Several years of post-specialization experience. Several years of relevant professional experience, including at least Several years of post-specialization experience.<br><br>Skills: consultations, patient assessments, diagnosis
<p>Supervising and contributing to the implementation and development of employee relations functions, ensuring the promotion of a positive work environment, achieving fairness and workplace discipline, addressing employment issues in accordance with approved regulations and policies, and supporting the stability and sustainability of human resources. </p><p><strong>Desired Candidate Profile</strong></p><ol><li><p>Bachelor's degree in Human Resources Management, Business Administration, or equivalent. </p></li><li><p>Practical experience in employee relations or human resources of 8 years or more. </p></li><li><p>Familiarity with HR systems, regulations, and policies</p></li><li><p>Ability to analyze and study employment cases and situations and prepare appropriate recommendations. </p></li><li><p>BiLingual Spoken and written Arabic and English preferable.</p></li></ol>
1. Contracts Manager /Specialist<br>(Short term vacancy 3 Months and extendable)<br>• Must have consultancy experience in GCC• Contracts Manager- Building mixed use experience as consultant• 10-15 year’s experience is mandatory• Valid QID• Immediate joiners only
Company Description International Chinese Body Care Houses is a wellness-focused organization dedicated to providing high-quality, professional massage and body care services. The company emphasizes traditional Chinese techniques and holistic approaches to help clients improve their physical comfort, reduce stress, and enhance overall well-being. Team members work in a supportive environment that values respect, cultural diversity, and continuous learning. The organization is committed to maintaining high standards of safety, cleanliness, and customer satisfaction for all clients.<br>Role Description The Licensed Massage Therapist is a full-time, on-site role based in Doha, Qatar. In this position, the therapist provides professional therapeutic and body massage services, including specialized techniques such as Shiatsu, tailored to clients’ needs and preferences. Daily responsibilities include conducting client consultations, assessing areas of tension, performing appropriate massage treatments, and offering guidance on stress management and wellness practices. The role also involves maintaining a clean and safe treatment space, accurate session documentation, and working collaboratively with colleagues to deliver consistently high levels of customer service. The therapist is expected to adhere to professional ethics, follow company protocols, and contribute to a welcoming, respectful environment for clients and staff.<br>Qualifications<br> <br>Demonstrated proficiency in Therapeutic Massage and Body Massage techniques, with the ability to adapt treatments to individual client needs. Practical experience with Shiatsu or related traditional Asian bodywork modalities, or willingness to learn and apply these methods. Strong Customer Service skills, including clear communication, active listening, and a client-centered approach to care. Knowledge of Stress Management principles and the ability to provide basic guidance on relaxation and wellness practices. Valid massage therapy license or certification recognized in Qatar, or eligibility to obtain required local credentials. Understanding of hygiene, safety, and professional boundaries in a massage therapy setting. Ability to work flexible hours, including evenings and weekends, based on client demand. Prior experience in spa, wellness center, or clinical massage settings is an advantage. Basic English communication skills; additional language abilities are a plus.
Overview The Cloud Security Specialist is responsible for protecting the organization's cloud infrastructure, applications, data, and identities. The role focuses on identifying and mitigating security risks, managing access controls, monitoring and responding to cyber threats, ensuring secure cloud configurations, and maintaining compliance with organizational policies and regulatory requirements across multi-cloud environments.<br>Key Responsibilities Core Duties Serve as the subject matter expert in a cloud security domain (identity, containers, network security, data protection). Design, implement, and maintain cloud‑native security architectures across AWS, Azure. Define and enforce IAM strategies, including least‑privilege roles and automated governance workflows. Lead cloud security assessments and threat modeling for new platforms and major releases. Build and operate cloud detection and response capabilities using cloud‑native tools (AWS Security Hub, Azure Defender, etc ...). Develop and maintain IaC security policies and automated scanning for Terraform, Cloud Formation, and ARM/Bicep. Design and enforce Kubernetes security controls (RBAC, network policies, runtime protection). Perform continuous vulnerability management for cloud workloads and managed services. Translate technical risk into business impact for leadership and engineering teams. <br>Required Skills<br>Technical Skills Deep expertise in AWS and Azure, security services. Strong IAM design and governance skills. Proficiency with IaC tools (Terraform, Cloud Formation, ARM/Bicep). Experience with Kubernetes security (EKS/AKS/GKE). Familiarity with CSPM tools (Wiz, Orca, Prisma Cloud). Knowledge of SIEM/EDR and cloud‑native monitoring tools. Understanding cloud networking, encryption, secrets management, and container security.<br>Soft Skills Ability to collaborate with Dev Ops, SRE, platform engineering, and application teams. Strong communication skills to explain risk and influence stakeholders. Qualifications Bachelor’s degree in Computer Science, Information Security, or equivalent experience. 4–8 years of experience, including 3+ years in a cloud security specialty. Relevant certifications:AWS Certified Security Specialty Certified Kubernetes Security Specialist (CKS) Microsoft SC‑300 / AZ‑500GIAC cloud security certifications
About the Role:Arkan Marketing Services is hiring a full-time, on-site Fashion Buying & Merchandising Specialist in Doha, Qatar, to support one of our e-commerce accounts within the fashion and luxury sector. The role combines trend research, product selection, buying analysis, supplier coordination, pricing, and product-performance monitoring. The successful candidate will identify commercial opportunities and provide clear, evidence-based recommendations before purchasing decisions are approved and executed.<br>Key Responsibilities:• Monitor fashion trends across Tik Tok, Instagram, Snapchat, competitor platforms, and relevant digital channels• Identify promising products, brands, and new commercial opportunities• Analyze customer demand, competitor activity, sales performance, and inventory movement• Prepare structured product recommendations supported by market and trend evidence• After internal approval, communicate with suppliers and factories to confirm pricing, availability, MOQ, lead times, quality, and sample options• Compare suppliers and products based on cost, quality, reliability, availability, and market potential• Audit existing product prices and identify inconsistencies across similar products and variants• Recommend prices for new and existing products based on landed cost, margins, competitor pricing, and market positioning• Recommend initial purchasing quantities and restocking requirements• Monitor product performance and recommend whether to increase, maintain, reprice, reduce, or discontinue products• Maintain an organized product-opportunity pipeline and provide regular commercial insights• Coordinate with Supply Chain, Inventory, Finance, and Marketing teams<br>Requirements:• Proven experience in fashion or e-commerce buying, merchandising, or category management• Strong understanding of fashion, luxury products, consumer demand, and digital trends• Strong commercial and analytical mindset• Good understanding of pricing, margins, competitor analysis, sales performance, and inventory movement• Strong supplier and factory communication skills• Proficient in Excel and Google Sheets• Excellent attention to detail, particularly when reviewing products, variants, and prices• Proactive, organized, and capable of working in a fast-paced environment• Strong English communication skills; Arabic is an advantage<br>How to Apply:<br>Send your CV to career@arkanmktg.com with the subject: Fashion Buying & Merchandising Specialist
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<span><u><b>Job Summary</b></u>
<br></span><p>The Alterations Specialist in retail operations is responsible to provide expert alteration services to customers, ensuring garments fit perfectly and meet their preferences. They strive to enhance the shopping experience by offering personalized alteration solutions and maintaining high-quality standards to ensure customer satisfaction and loyalty.</p><br>
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<br><p>Take customers' measurements, fit the mock-up to the customer to make alterations, fitting, and marking final adjustments.</p><br>
<p>Discuss styles and fabric, cutting out fabric pieces to make the garment, stitching clothes by hand or machine.</p><br>
<p>Create a design by hand or using computer software.</p><br>
<p>Calculate how much the clothing will cost and how long it will take to make, creating a new pattern or adapting an existing one, and making a mock-up garment using cheaper fabrics.</p><br>
<p>Carry out repairs and alterations to clothing.</p><br>
<p>Conduct the fitting the garment and marking any alterations.</p><br>
<p>Create a design (either by adapting and existing pattern or developing a new design)</p><br>
<p>Ensure agreement with the fabric and style with Direct Supervisor and supplier.</p><br>
<p>Ensure to working out how long it will take and the cost of producing the garment.</p><br>
<p>Produce a pattern, either by hand or using computer aided design.</p><br>
<p>In charge of requesting garments, washing supplies, and stocks.</p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Proficiency in various sewing techniques, including hemming, tapering, and adjusting seams, to perform garment alterations accurately and efficiently.</p><br>
<p>Understanding of different fabric types and their characteristics to determine appropriate alteration methods and ensure quality results without damaging the material.</p><br>
<p>Accurate measurement-taking abilities to assess garment fit and determine necessary alterations, ensuring precise adjustments tailored to Strong interpersonal skills to communicate effectively with customers, understand their alteration requirements, and provide personalized recommendations to meet their expectations.</p><br>
<p>Keen attention to detail to ensure precise alterations and meticulous finishing touches, delivering garments that meet high-quality standards and exceed customer expectations</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Apparel and Textile L2<br>Design Trends L2<br>Fashion L2<br>Hygiene L2<br>Leadership<br>Product and Service Knowledge L2<br>Quality<br>Resilience<br><br><br><u><b>Education</b></u>
<br>High School Diploma<br><br><br><br>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Urgent Security Specialist Duties and Responsibilities Minimum experience - 4 Years Analyze IT specifications to assess security risks Design and implement safety measures and data recovery plans Act on privacy breaches and malware threats Serve as a security expert and conduct trainings when needed Draft policies and guidelines Proven experience as a Computer Security Specialist Programming skills are preferred (e.g. knowledge of C++, PHP languages) Familiarity with security frameworks (e.g. NIST Cybersecurity framework) and risk management methodologies Knowledge of patch management, firewalls and intrusion detection/prevention systems (e.g. TippingPoint) Familiarity with public key infrastructure (PKI) and cryptographic protocols (e.g. SSL/ TLS) An analytical mind with excellent problem-solving ability Outstanding communication and organization skills Decision-making skills Analyze and establish security requirements for your systems/networks Defend systems against unauthorized access, modification and/or destruction Configure and support security tools such as firewalls, anti-virus software, patch management systems, etc. Define access privileges, control structures and resources Perform vulnerability testing, risk analyses and security assessments Identify abnormalities and report violations Oversee and monitor routine security administration Develop and update business continuity and disaster recovery protocols Train fellow employees in security awareness, protocols and procedures Design and conduct security audits to ensure operational security Respond immediately to security incidents and provide post-incident analysis Research and recommend security upgrades Provide technical advice to developers regarding various security vulnerabilities like SQL Injection, XSS (Cross Site Scripting),Source Code Revelation,Remote File Inclusion,Session Hijacking,Cross Site Request Forgery</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven experience as a Computer Security Specialist Programming skills are preferred (e.g. knowledge of C++, PHP languages) Familiarity with security frameworks (e.g. NIST Cybersecurity framework) and risk management methodologies Knowledge of patch management, firewalls and intrusion detection/prevention systems (e.g. TippingPoint) Familiarity with public key infrastructure (PKI) and cryptographic protocols (e.g. SSL/ TLS) An analytical mind with excellent problem-solving ability Outstanding communication and organization skills Decision-making skills</p><p></p></section>
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<span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management & CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage & Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving & Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience & Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer & Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>
Role Summary:Seeking a Business Analyst with strong experience in Corporate Banking, Lending, Credit, and Banking Transformation to support FDI growth, co-lending initiatives, sector-based financing, and digital lending transformation across regional markets. Key Responsibilities:Analyze FDI, lending, sector growth, and cross-border financing opportunities. Gather and document business/functional requirements, BRDs, process flows, and solution requirements. Support credit policy, risk framework, lending process, and workflow enhancements. Support implementation of Loan Origination Systems (LOS) and Loan Management Systems (LMS). Map and optimize end-to-end loan lifecycle and lending journeys. Coordinate with Business, Credit, Risk, Operations, Product, and Technology teams. Support UAT, migration, rollout, process improvement, dashboards, and portfolio analytics.
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<p><b>We Are</b></p><br><br><p>At Accenture Song, we combine creativity, technology, design, and data to create meaningful experiences that drive growth. Our teams help clients imagine, design, and deliver products, services, and new business opportunities.</p><br><br><br><p><b>The Work</b></p><br><br><p>As a Business Design Specialist, you will help clients design new products, services, and experiences by applying human-centered design principles.</p><br><br><ul><li>Conducting customer, market, and stakeholder research</li><li>Creating customer journeys, service blueprints, and personas</li><li>Supporting innovation and design-thinking workshops</li><li>Translating insights into actionable business recommendations</li><li>Developing storytelling materials and executive presentations</li><li>Collaborating with strategists, designers, and technologists</li><li>Supporting product and service innovation initiatives</li></ul><br><p><b>Here's What You Need</b></p><br><br><ul><li>Bachelor's degree</li><li>3+ years of experience in business design, service design, strategy, innovation, or experience consulting</li><li>Understanding of Design Thinking methodologies</li><li>Strong research and analytical skills</li><li>Excellent communication and presentation abilities</li></ul><br> </div>