Cctv Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <em>Position at Al Jazeera Media Network</em> <br> <p>As the <strong>Manager of Innovation and Compliance</strong> you will lead the Innovation &amp; compliance function within Network Operations, with overall accountability for operational standards, innovation, and compliance across the Network’s live and pre/post-production operations. Reporting to the Director of Network Operations and managing the Head of Innovation,Head of Compliance &amp; Standards. you will set the operational innovation vision and the standards framework that the sections delivers.</p><br><p>The role ensures that broadcast operations meet the highest technical and editorial standards, that workflows and procedures are documented and adhered to, and that operational practice remains compliant with the Network’s policies, editorial standards, and relevant regulatory and safety requirements. You will champion continuous improvement and innovation, researching industry developments &amp; influence programmes that keep Al Jazeera’s Operations at the forefront of the television industry.</p><br><p>The role requires strong leadership, sound editorial and operational judgment, excellent communication, and a collaborative, can-do approach in a fast-paced, high-energy environment.</p><br><p><b><u>Key Responsibilities:</u></b></p><br><ul><li>Lead and manage the Innovation &amp; Compliance functions, directing the Head of Innovation and head of Compliance ,the section’s Leads to deliver consistent standards, innovation, and operational excellence.</li><li>Define and own the operational “vision” for studio and pre/post-production operations in collaboration with Editorial leadership, and direct its implementation across the Network.</li><li>Establish, approve, and govern standard policies, procedures, and technical standards for Studio Operations and pre/post-production, News gathering, Media operations ensuring they are documented, communicated, and consistently applied.</li><li>Oversee compliance of operational practice with the Network’s editorial standards, code of conduct, safety requirements, and relevant regulatory obligations, and address gaps or breaches.</li><li>Provide leadership and operations consultancy during projects, advising Project Engineers and designers at early stages and steering delivery to achieve operational goals.</li><li>Oversee planning and execution of changes to studio production such as new set designs, new graphic looks, new shows, and workflow changes affecting production, including pre/post-production.</li><li>Ensure the technical output of the newsroom/edits/studio meets the requirements of the News and Programmes Editorial teams, and that the required look and format of each channel’s output is achieved.</li><li>Direct liaison with Technology teams to ensure the full production chain, including studio automation, functions correctly and is effectively monitored.</li><li>Lead workforce capability across the section, including training needs, competency development, succession planning, and the production of guidance and written documentation.</li><li>Facilitate problem solving across teams, ensuring effective bi-directional communication between senior management and production teams.</li><li>Research changing trends within the television broadcast industry and approve innovative plans and investments that benefit the business.</li><li>Own and maintain the section’s contribution to business continuity and disaster recovery planning.</li><li>Contribute to operational planning, budgeting inputs, and resource forecasting for the function.</li></ul><p><b><u>Other Responsibilities:</u></b></p><br><ul><li>Represent the Innovation &amp; compliance functions in operational and management review meetings and present standards, innovation, and compliance findings.</li><li>&nbsp;Provide expert guidance on Media, Production, and Newsgathering operations across the function’s field of expertise.</li><li>Oversee periodic maturity assessments and benchmarking of operational practices against industry standards.</li><li>Contribute with the News and Planning teams to support budget calculations for new shows.</li><li>Maintain awareness of computerized automation in news systems and emerging broadcast technologies.</li><li>Perform other duties relevant to the job as requested by management.<br></li></ul><p><b><u>Education:</u></b></p><br><ul><li>Bachelor Degree in Media, Communications, Engineering, or a related field, or extensive equivalent experience. Postgraduate qualifications in a related field are preferred.</li></ul><p><b><u>Experience:</u></b></p><br><ul><li>&nbsp;A minimum of 15 years’ experience working in a high-skilled live, On Air environment, of which at least 5 years should have been in a management, standards, or compliance leadership role.</li></ul> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a SOC Engineer to strengthen its Security Operations Center (SOC) by monitoring, detecting, investigating, and responding to cybersecurity incidents across enterprise IT environments. This role is ideal for professionals with hands-on SOC experience who are passionate about threat detection, incident response, and maintaining a strong organizational security posture.<br><br><br><b>Key Responsibilities</b><br><br><u>Security Monitoring &amp; Incident Detection</u><br><br>- Monitor security alerts generated from SIEM, XDR, EDR, NDR, IDS/IPS, firewalls, and cloud security platforms.&nbsp;<br><br>- Identify, validate, triage, and prioritize security incidents based on severity, impact, and business risk.&nbsp;<br><br>- Continuously monitor security events to detect malicious activities and potential threats.&nbsp;<br><br><br><u>Incident Response &amp; Threat Investigation</u><br><br>- Investigate security incidents and perform root cause analysis.&nbsp;<br><br>- Analyze malware, attack techniques, and suspicious activities to determine impact and remediation actions.&nbsp;<br><br>- Coordinate containment, eradication, and recovery activities with internal teams.&nbsp;<br><br>- Escalate high-severity incidents following established incident response procedures.&nbsp;<br><br><br><u>Threat Hunting &amp; Detection Engineering</u><br><br>- Perform proactive threat hunting activities using scheduled queries and threat intelligence.&nbsp;<br><br>- Monitor threat hunting dashboards and validate suspicious indicators of compromise.&nbsp;<br><br>- Identify emerging attack patterns and recommend improvements to detection capabilities.&nbsp;<br><br><br><u>Vulnerability Management &amp; Security Operations</u><br><br>- Review vulnerability assessment results and monitor remediation progress.<br><br>- Validate patch implementation and ensure timely closure of remediation activities.&nbsp;<br><br>- Support day-to-day security operations and ensure compliance with operational procedures.&nbsp;<br><br><br><u>Reporting &amp; Operational Excellence</u><br><br>- Maintain accurate incident records, investigation notes, and ticket updates.&nbsp;<br><br>- Prepare daily operational reports, shift handover documentation, and incident summaries.<br><br>- Ensure compliance with defined SLAs and operational performance metrics.&nbsp;<br><br>- Contribute to continuous improvement of SOC processes and security operations.<br><br></span><br><span>Requirements- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a&nbsp; related field.<br><br>- 1–4 years of hands-on experience working in a Security Operations Center (SOC).&nbsp;<br><br>- Experience monitoring SIEM, EDR/XDR, IDS/IPS, firewalls, email security, and cloud security platforms.&nbsp;<br><br>- Good understanding of incident triage, security event classification, escalation procedures, and ticket management.&nbsp;<br><br>- Strong understanding of networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, VPN, routing, switching, and common network protocols.&nbsp;<br><br>- Experience working with Windows and Linux operating systems, endpoint security, and system log analysis.&nbsp;<br><br>- Knowledge of common cyber threats including phishing, ransomware, malware, brute force attacks, web attacks, and insider threats.&nbsp;<br><br>- Preferred certifications:&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o CompTIA Security+&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o CompTIA CySA+&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o EC-Council Certified Network Defender (CND)&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Cisco CyberOps Associate&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Microsoft SC-200&nbsp;<br><br>- Additional certifications such as CHFI or DFIR Foundations will be an advantage.<br><br><br><u>Required Skillset</u><br><br>- Security Information &amp; Event Management (SIEM) monitoring and alert analysis.&nbsp;<br><br>- Endpoint Detection &amp; Response (EDR/XDR) and Network Detection &amp; Response (NDR).&nbsp;<br><br>- Incident detection, triage, investigation, and response.&nbsp;<br><br>- Threat hunting and threat intelligence analysis.&nbsp;<br><br>- Vulnerability management and remediation tracking.&nbsp;<br><br>- Log analysis across endpoints, servers, firewalls, proxies, Active Directory, cloud platforms, and security appliances.&nbsp;<br><br>- Basic scripting skills using PowerShell, Python, or Bash for automation and log analysis.&nbsp;<br><br>- Strong documentation, communication, and incident reporting skills.&nbsp;<br><br>- Ability to work in a 24Ã7 SOC environment and collaborate effectively during security incidents.<br><br></span><br><span>Benefits- Competitive Salary + Benefits Package<br><br></span><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Black &amp; Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar. Our client is seeking a SOC Engineer to strengthen its Security Operations Center (SOC) by monitoring, detecting, investigating, and responding to cybersecurity incidents across enterprise IT environments. This role is ideal for professionals with hands-on SOC experience who are passionate about threat detection, incident response, and maintaining a strong organizational security posture.<br><br><br><b>Key Responsibilities</b><br><br><u>Security Monitoring &amp; Incident Detection</u><br><br>- Monitor security alerts generated from SIEM, XDR, EDR, NDR, IDS/IPS, firewalls, and cloud security platforms.&nbsp;<br><br>- Identify, validate, triage, and prioritize security incidents based on severity, impact, and business risk.&nbsp;<br><br>- Continuously monitor security events to detect malicious activities and potential threats.&nbsp;<br><br><br><u>Incident Response &amp; Threat Investigation</u><br><br>- Investigate security incidents and perform root cause analysis.&nbsp;<br><br>- Analyze malware, attack techniques, and suspicious activities to determine impact and remediation actions.&nbsp;<br><br>- Coordinate containment, eradication, and recovery activities with internal teams.&nbsp;<br><br>- Escalate high-severity incidents following established incident response procedures.&nbsp;<br><br><br><u>Threat Hunting &amp; Detection Engineering</u><br><br>- Perform proactive threat hunting activities using scheduled queries and threat intelligence.&nbsp;<br><br>- Monitor threat hunting dashboards and validate suspicious indicators of compromise.&nbsp;<br><br>- Identify emerging attack patterns and recommend improvements to detection capabilities.&nbsp;<br><br><br><u>Vulnerability Management &amp; Security Operations</u><br><br>- Review vulnerability assessment results and monitor remediation progress.<br><br>- Validate patch implementation and ensure timely closure of remediation activities.&nbsp;<br><br>- Support day-to-day security operations and ensure compliance with operational procedures.&nbsp;<br><br><br><u>Reporting &amp; Operational Excellence</u><br><br>- Maintain accurate incident records, investigation notes, and ticket updates.&nbsp;<br><br>- Prepare daily operational reports, shift handover documentation, and incident summaries.<br><br>- Ensure compliance with defined SLAs and operational performance metrics.&nbsp;<br><br>- Contribute to continuous improvement of SOC processes and security operations.<br><br></span><br><span>Requirements- Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a&nbsp; related field.<br><br>- 1–4 years of hands-on experience working in a Security Operations Center (SOC).&nbsp;<br><br>- Experience monitoring SIEM, EDR/XDR, IDS/IPS, firewalls, email security, and cloud security platforms.&nbsp;<br><br>- Good understanding of incident triage, security event classification, escalation procedures, and ticket management.&nbsp;<br><br>- Strong understanding of networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, VPN, routing, switching, and common network protocols.&nbsp;<br><br>- Experience working with Windows and Linux operating systems, endpoint security, and system log analysis.&nbsp;<br><br>- Knowledge of common cyber threats including phishing, ransomware, malware, brute force attacks, web attacks, and insider threats.&nbsp;<br><br>- Preferred certifications:&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o CompTIA Security+&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o CompTIA CySA+&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o EC-Council Certified Network Defender (CND)&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Cisco CyberOps Associate&nbsp;<br><br>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;o Microsoft SC-200&nbsp;<br><br>- Additional certifications such as CHFI or DFIR Foundations will be an advantage.<br><br><br><u>Required Skillset</u><br><br>- Security Information &amp; Event Management (SIEM) monitoring and alert analysis.&nbsp;<br><br>- Endpoint Detection &amp; Response (EDR/XDR) and Network Detection &amp; Response (NDR).&nbsp;<br><br>- Incident detection, triage, investigation, and response.&nbsp;<br><br>- Threat hunting and threat intelligence analysis.&nbsp;<br><br>- Vulnerability management and remediation tracking.&nbsp;<br><br>- Log analysis across endpoints, servers, firewalls, proxies, Active Directory, cloud platforms, and security appliances.&nbsp;<br><br>- Basic scripting skills using PowerShell, Python, or Bash for automation and log analysis.&nbsp;<br><br>- Strong documentation, communication, and incident reporting skills.&nbsp;<br><br>- Ability to work in a 24Ã7 SOC environment and collaborate effectively during security incidents.<br><br></span><br><span>Benefits- Competitive Salary + Benefits Package<br><br></span><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Identifies prospective accounts and establishes goals for Key Accounts by analysing historical data and other statistical information and also by conducting accounts interviews and preparing customer action plans Fairs (domestic/International) : Attends fairs in order to represent the Hotel and/or region within a both according to the action plan within the Business Plan of the Hotel. The fairs are attended in co-ordination with the Regional or Corp. Sales Domestic Market: Priority in sales activities are to be given to this market, for the local travel trade as well as for the corporate accounts nternational Market: Has to be worked on in close co-ordination with the General Manager according to internal regulations Rooms: Regarding the availability and the co-ordination of rooms for high booking periods the final approval of availability is taken always by the Hotel operation s management. Market Mix: Emphasis on right market mix to maintain the quality of the product and to minimize market dependence on long term Co-ordination: Regular meetings with the hotel operation (Rooms Division, Reservation and Food &amp; Beverage) have to be held to exchange information and problem solving Reduces administrative work to achieve a minimum of 5-7 personal sales/courtesy calls per day as well as 10 telephone sales/courtesy calls per day, without affecting promptness of flow of correspondence to accounts Ensures that all incoming correspondence (inquiries, requests, offers, confirmations, etc.) are attended to and replied in due time Reporting: Prepares and transmits the Call Reports on a weekly basis to the supervisor and/or the General Manager. Establishes a Monthly Report which includes the summary of the past activities, prospection and trends, and analyses competitor s sales and promotion efforts, forecast for all sales activities &amp; production/conversion figures. Attends once a month hotel s Sales/Rooms Division and Credit meeting Business Plan / Budget: Targets to achieve key figures from key accounts / key markets through preparation and execution of proper action plan for his/her field of responsibility Accounts Receivable: Is co-responsible for the settlement of outstanding, respectively the follow up on a regular basis towards local Travel Trade to match credit policy in close co-ordination with the Credit Manager / Rooms Division Establishes and signs contracts with local In-bound Operators/Travel Agents /Corporate considering the official Rate Policy in co-ordination with the General Manager Conducts rate market surveys to advise management of actual market trends Establishes and co-signs contracts with Inter-national Tour Operators/Corporate respecting the Rate Policy and Contract Policy together with the General Manager. He/she conducts prior discussions with the partners to prepare final contracting Special deals (out of guidelines and rate policy) must in any case be discussed, co-ordinated and approved prior to offer with the hotel s management Ensures all staff are thoroughly familiar with the Hotel s emergency procedures and is in a state of preparedness for any emergency which may occur Execution of regular technical/skills training. Is responsible for setting up and maintaining ongoing training programs in the department in conjunction with the Director, People &amp; Culture and Manager, People Development. Maintains a monthly overview of vacation- and public holiday balance of all his/her staff and delivers a monthly consolidated summary to the Director, People &amp; Culture. He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility Assumes responsibility of Duty Manager when scheduled to do so. Other duties as assigned Electronic Distribution Systems are up-dated by the hotel operation on regular basis Assist in Task Force Teams for new openings Carry out any other reasonable task (which may not be stated here) as requested</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p>Masters Degree in Hospitality or Diploma in Vocational Hospitality.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Fairmont Doha</strong></p><br><p>Experience contemporary luxury with timeless hospitality at Fairmont Doha, an iconic destination set within the landmark Katara Towers in Lusail.</p><br><p>Fairmont Doha is a celebration of modern elegance, vibrant energy, and heartfelt service. As part of a globally respected luxury hospitality brand, we are dedicated to creating meaningful moments that reflect both the spirit of Doha and the warmth of genuine hospitality.</p><br><p>At Fairmont, we believe in welcoming the world with sincerity and style. Our colleagues are empowered to deliver exceptional experiences through intuitive service, attention to detail, and a deep sense of pride in what we do.</p><br><p>Joining Fairmont Doha means becoming part of a dynamic and inclusive team where individuality is valued, growth is encouraged, and every day brings the opportunity to create memorable guest experiences that feel both personal and extraordinary.</p><br><p><strong>About the Application Process</strong></p><br><p>At Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Fairmont Doha as our new Spa Manager.</p><br><p>The Spa Manager is responsible for the efficient operation and profitability of the spa by leading a team of wellness professionals, delivering outstanding guest service, and ensuring compliance with health, safety, and luxury hospitality standards. This role involves managing spa operations, supervising employees, monitoring financial performance, promoting spa services, and maintaining the highest levels of cleanliness and guest satisfaction. The Spa Manager collaborates with other hotel departments to enhance the overall guest experience and supports the hotel's commitment to excellence in wellness and hospitality.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Oversee the daily operations of the spa, fitness, and wellness facilities</li><li>Lead, train, coach, and motivate the spa team to deliver exceptional guest service</li><li>Ensure all treatments and services meet luxury hospitality and brand standards</li><li>Manage scheduling, staffing, inventory, and supplier relationships</li><li>Monitor budgets, revenue, expenses, and key performance indicators to maximize profitability</li><li>Handle guest feedback and resolve service issues professionally</li><li>Ensure compliance with health, safety, hygiene, and company policies</li><li>Develop promotional activities and collaborate with the sales and marketing teams to increase spa revenue</li><li>Maintain a clean, safe, and welcoming environment for guests and employees</li><li>Prepare operational reports and support strategic planning initiatives</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Bachelor's degree in Hospitality Management, Business Administration, Spa Management, Wellness Management, or a related field</li><li>Minimum of 3–5 years of management experience in a luxury hotel spa or wellness facility, preferably within an international hospitality brand</li><li>Proven experience leading, training, and developing multicultural spa teams</li><li>Strong knowledge of spa operations, wellness treatments, retail sales, and guest service standards</li><li>Experience in budgeting, financial reporting, cost control, and revenue management</li><li>Proficiency in spa management and hotel property management systems</li><li>Excellent leadership, communication, interpersonal, and problem-solving skills</li><li>Strong organizational and time management abilities with attention to detail</li><li>Knowledge of health, safety, hygiene, and sanitation regulations applicable to spa operations</li><li>Fluency in English; additional language skills, particularly Arabic, are an advantage</li><li>Ability to work flexible hours, including weekends and public holidays, based on business needs</li><li>Embrace the Fairmont brand promise and luxury in your role and in all your interactions.</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours (flexibility for evenings/weekends based on client needs) About the Role We’re hiring a Customer Service Representative (CSR) to handle high-volume customer support across phone, email, and chat .<br> You’ll be the frontline voice of the company , responsible for: Resolving customer issues quickly Delivering a positive support experience Maintaining strong communication under pressure If you’re someone who is empathetic, organized, and thrives in fast-paced environments , this role is for you.<br> What You’ll Own Customer Interaction &amp; Issue Resolution Handle 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via: Phone Email Live chat Social channels Aim for first-contact resolution (FCR) Escalate complex issues to Tier 2 or technical teams Ticket &amp; SLA Management Prioritize tickets based on urgency and SLA requirements Track and manage open cases to ensure timely resolution Document all interactions clearly in the system Maintain organized and complete ticket records Knowledge Base &amp; Efficiency Update internal knowledge bases and FAQs Create and improve: Response templates Macros Help reduce repetitive tickets through better documentation Customer Experience &amp; Feedback Communicate with empathy and professionalism Capture customer feedback (CSAT, NPS) Identify recurring issues and flag trends Escalate negative experiences for quick resolution Collaboration Work closely with: Product Engineering Operations teams Provide insights to improve customer experience and product quality Compliance &amp; Quality Ensure compliance with: GDPR HIPAA (if applicable) Maintain confidentiality when handling customer data Follow quality standards for all interactions What Success Looks Like High first-contact resolution rates Fast response and resolution within SLA Strong customer satisfaction (CSAT ≥ 90%) Clean, organized ticket management Positive feedback from customers and leadership What Makes You a Strong Fit Patient, empathetic, and customer-focused Strong communicator (written and verbal) Comfortable handling high ticket volumes Organized and detail-oriented Resilient under pressure Adaptable across different industries and customer types Requirements (Must-Have) Experience 1–2+ years in: Customer service Call center Support roles Experience using at least one platform: Zendesk Freshdesk Salesforce Service Cloud Skills Strong typing and multitasking ability Excellent written and verbal English Proficiency with: Microsoft Office Google Workspace Ability to manage multiple tickets and priorities simultaneously Nice to Have Multilingual support experience Industry exposure: SaaS E-commerce Healthcare Finance Experience in KPI-driven environments Familiarity with: Chatbots AI-powered support tools Tools You’ll Use Zendesk / Freshdesk / Salesforce Service Cloud Email &amp; chat systems Knowledge base tools Internal collaboration platforms What a Typical Day Looks Like Review and prioritize incoming tickets Respond to customer inquiries across channels Resolve issues or escalate when needed Update knowledge base with new solutions Collaborate with internal teams on complex cases Track feedback and improve support quality Clear or update ticket queue before end of day In short: You ensure every customer interaction ends with clarity, professionalism, and resolution.<br> Key Metrics (KPIs) First Contact Resolution (FCR) Average Handle Time (AHT) CSAT / NPS scores (target ≥ 90%) SLA adherence Ticket backlog management Interview Process Initial Phone Screen Video Interview with Pavago Recruiter Practical Task (handle sample tickets) Client Interview Offer &amp; Background Verification Apply Now If you’re a customer-first professional who can handle volume without compromising quality , we’d love to hear from you.<br> Apply now and become the voice that delivers exceptional customer experiences every day.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>About us</strong>&nbsp;</span></p><br><p><span>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.&nbsp;</span></p><br><p><span>Key Responsibilities:&nbsp;</span></p><br><ul><li><p>a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}The Principal Safety Engineer provides leadership and assurance across all phases of engineering projects (concept, FEED, detailed design, and execution).</p><br></li><li><p>The role is responsible for driving the implementation of Company's and International HSE standards and best practices, ensuring that safety is fully integrated into engineering design and operational philosophy.</p><br></li><li><p>The position leads hazard identification and risk assessment studies (HAZID, HAZOP, LOPA, SIL), develops safety philosophies and engineering solutions, and supports quantitative risk assessments, fire and explosion analysis, and functional safety lifecycle activities.</p><br></li><li><p>The Principal Engineer works closely with multidisciplinary teams and clients to ensure regulatory compliance, risk reduction (ALARP), and required safety performance.</p><br></li><li><p>Additionally, the role acts as a technical authority, guiding junior engineers, reviewing deliverables, supporting audits and safety cases, and contributing to continuous improvement of HSE practices within the organization.</p><br></li></ul><p><span><strong><u>Quality Assurance</u></strong></span></p><br><p><span>Responsible for working within the provisions and guidelines of the Quality Assurance systems.</span></p><br><p><span><strong><u>Safety:</u></strong></span></p><br><p><span>Responsible for personal safety safe working practices. Understand and follow OH&amp;S procedures</span></p><br><p><span>Promoting health, safety and environmental awareness.</span></p><br><br> <b><strong>Education – Qualifications, Accreditation, Training</strong></b><span><span>:&nbsp;</span></span><ul><li>Bachelor’s degree in Chemical, Process, or Safety Engineering from an accredited University</li><li>Master’s degree in Safety Engineering, Process Safety, Risk Engineering, or equivalent (highly desirable)</li><li>Chartered Engineer status (e.g., CEng, PE) or equivalent professional registration (highly desirable)</li><li>Recognized certifications (preferred):<ul><li>NEBOSH Diploma (International)</li><li>TÜV Functional Safety Engineer (IEC 61508 / 61511)</li><li>IChemE / IMechE / IOSH Membership (MIOSH/CMIOSH)</li><li>Certified Safety Professional (CSP) or equivalent</li></ul></li></ul><b><strong>Industry Specific Experience:</strong></b><ul><li>Vast experience in HSE / Process Safety within the Oil &amp; Gas (upstream, midstream, downstream), petrochemicals, LNG</li><li>Proven experience in engineering design or EPC environment</li><li>Demonstrated leadership in major capital projects (FEED, EPC, brownfield modifications)</li><li>Experience working with international clients, regulators, and multi-disciplinary teams</li><li><p>Prior role as&nbsp;</p><br><p>Lead / Principal HSE Engineer on Projects</p><br></li></ul><p>a { text-decoration: none; color: #464feb;}tr th, tr td { border: 1px solid #e6e6e6;}tr th { background-color: #f5f5f5;}</p><br><b><strong>Industry Technical Competencies required:</strong></b><ul><li>Extensive expertise in:<ul><li>Process Safety Management (PSM) frameworks (OSHA 29 CFR 1910.119, CCPS RBPS)</li><li>Hazard Identification &amp; Risk Assessment methodologies:<ul><li>HAZID, HAZOP, LOPA, SIL, Bowtie, QRA</li></ul></li><li>Consequence analysis and risk modeling:<ul><li>Vapor cloud explosion, dispersion, fire radiation (e.g., PHAST/Safeti knowledge)</li></ul></li><li>Functional Safety &amp; Instrumented Protection Systems:<ul><li>IEC 61508 / IEC 61511 lifecycle</li></ul></li><li>Fire &amp; Explosion Engineering:<ul><li>Passive/Active Fire Protection (PFP/AFP), FERA, EERA</li></ul></li><li>Loss Prevention philosophy and design safety principles</li></ul></li></ul><br><br><p><strong>Moving forward together</strong></p><br><p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p><br><p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p><br><p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Mechanical Engineer <p><span>Job Description: Static Mechanical Engineer</span></p><br> <p>Position Summary</p><br> <p>The Static Mechanical Engineer is responsible for providing high-level technical expertise,</p><br> <p>design validation, asset integrity management, and engineering support for all static (stationary)</p><br> <p>equipment and piping systems within the manufacturing facility. This role focuses on maximizing</p><br> <p>plant reliability, leading execution strategies during major turnarounds, ensuring structural</p><br> <p>compliance with international design codes, and mitigating risk across high-pressure, corrosive</p><br> <p>process loops.</p><br> <p> Department: Engineering</p><br> <p> Report To: Mechanical Lead Engineer / Head of Engineering</p><br> <p>Key Responsibilities</p><br> <p>1. Engineering Design &amp; Modification</p><br> <p> Review and approve design calculations, data sheets, drawings, and technical</p><br> <p>specifications for modifications or new procurement of pressure vessels, heat exchangers,</p><br> <p>and tanks.</p><br> <p> Generate and review Piping &amp; Instrumentation Diagrams (P&amp;IDs), Piping Material</p><br> <p>Specifications (PMS), and Material Take-Offs (MTOs) to meet international standards (e.g.,</p><br> <p>ASME, ANSI, API). Develop and review plot plans, equipment layouts and 3D models.</p><br> <p>Route critical process, utility, and offsite pipelines.</p><br> <p> Stress Analysis: Perform piping flexibility and stress analysis to ensure systems can</p><br> <p>withstand high pressures, extreme temperatures, and vibrations.</p><br> <p> Execute plant modifications via the formal Management of Change (MOC) protocol,</p><br> <p>ensuring no compromise to process safety or plant design basis.</p><br> <p> Prepare and approve technical deliverables for replacement projects, including scope of</p><br> <p>work, technical bid evaluations (TBE), and vendor drawing reviews.</p><br> <p>2. Turnaround &amp; Maintenance Support</p><br> <p> Define the technical scope for critical static equipment during scheduled plant shutdowns,</p><br> <p>turnarounds, and outages.</p><br> <p> Develop inspection and repair procedures for specialized high-pressure equipment,</p><br> <p>including shell-and-tube heat exchangers, reformer tubes, and atmospheric storage tanks.</p><br> <p>Internal</p><br> <p> Supervise critical repair activities on-site, ensuring field welding, post-weld heat treatment</p><br> <p>(PWHT), and non-destructive testing (NDT) comply with structural codes.</p><br> <p>Collaborate with QA/QC and Inspection teams to review inspection findings, wall-thickness</p><br> <p>reports, and eddy-current testing results to determine asset health.</p><br> <p>3. Asset Integrity &amp; Plant Reliability Support</p><br> <p> Support Fitness-for-Service (FFS) evaluations and remaining-life assessments for older or</p><br> <p>degraded stationary equipment.</p><br> <p> Support root cause analysis (RCA) on mechanical static equipment failures, structural</p><br> <p>leaks, and chronic piping vibrating issues to implement definitive corrective actions.</p><br> <p>4. Safety, Compliance &amp; Mentorship</p><br> <p> Enforce strict compliance with international codes, environmental criteria, and corporate</p><br> <p>Health, Safety, and Environment (HSE) standards.</p><br> <p> Participate as a core technical member in process safety workshops, including Hazard and</p><br> <p>Operability Studies (HAZOP), HAZID, and Risk-Based Inspections (RBI).</p><br> <p> Coach, mentor, and transfer knowledge to junior and mid-level mechanical engineers</p><br> <p>within the department to foster professional technical growth.</p><br> <p>Job Requirements &amp; Qualifications</p><br> <p>Education &amp; Certifications</p><br> <p> Bachelor's degree in mechanical engineering from a recognized, accredited university.</p><br> <p>Experience &amp; Language</p><br> <p> Minimum 5 years of post-graduate experience in mechanical engineering within a heavy</p><br> <p>continuous-process chemical plant, petrochemical facility, or refinery environment.</p><br> <p> Experience in the fertilizer industry (specifically Ammonia, Urea, or Nitrates manufacturing</p><br> <p>units) is strongly preferred.</p><br> <p> Proven track record of managing massive capital equipment replacement projects and</p><br> <p>participating in large-scale plant turnarounds.</p><br> <p> Language: Must possess excellent fluent English communication skills (both written and</p><br> <p>verbal) to draft technical engineering reports, lead meetings, and coordinate with</p><br> <p>international vendors.</p><br> <p>Internal</p><br> <p>Technical Software &amp; Industrial Codes</p><br> <p> Software Competency: Advanced proficiency in PV Elite (pressure vessel design), CAESAR</p><br> <p>II (piping stress analysis) and NozzlePRO.</p><br> <p> Codes &amp; Standards: Comprehensive working command of ASME Section VIII Div 1 &amp;</p><br> <p>2 (Pressure Vessels), ASME B31.3 (Process Piping), API 650/620 (Storage Tanks),</p><br> <p>and TEMA Standards (Heat Exchangers).</p><br> <p>Core Competencies</p><br> <p> Exceptional diagnostic, analytical, and troubleshooting capabilities for complex process</p><br> <p>plant problems.</p><br> <p> Clear leadership attributes with experience supervising external multi-disciplinary EPC</p><br> <p>contractors and vendor engineers.</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supervises custodial personnel and manages assigned area of responsibility, including scheduling daily activities, managing appropriate leaves, supervision of duties, and inspection of areas. Will assist in the setup of special events. Ensures personnel exhibit superior workmanship and focus on a quality end product. Follows Standard Operating Procedures (SOPs) to ensure all tasks are accomplished safely. Verifies actual hours worked by personnel to reduce manpower expenditure. Ensures personnel complete all tasks in accordance with the local Environmental, Safety and Health directives. Provides leadership and mentors junior personnel to develop appropriate skillsets. Addresses customer concerns in a prompt, professional and courteous manner. Uses Computer Maintenance Management System (Maximo) to correctly input data related to maintenance work orders, preventative maintenance inspections, and emergency/urgent customer requests. Ensures personnel correctly capture data on maintenance work order requests and preventative maintenance inspection forms for upload into Maximo.</p><p>Responsibilities</p><ul><li>Ensures that all assigned areas are cleaned in accordance with PWS and industry standard 100%</li><li>Monitors the work of staff responsible for providing custodial services related to the care, maintenance and cleaning of assigned buildings and facilities 75%</li><li>Facilitates planning, coordinating, directing and controlling activities performed by custodial and landscaping personnel 75%</li><li>Performs inventory control and transports supplies to various work sites; monitor the use and care of the supplies and equipment 100%</li><li>Performs routine inspections of assigned areas and evaluates the work of employees against established standards 75%</li><li>Directs or performs a variety of tasks which may include, but is not limited to, moving or setting up furniture, sand removal, sweeping walkways, bathroom checks, waxing floors, and other miscellaneous cleanup 100%</li><li>Maintain adequate supplies in utility closets and custodial carts 100%</li><li>Ensures training needs are met, and employees are counseled on job performance 100%</li><li>Develops information, maintains records, and prepares a variety of reports e.g. custodial workloads, service requirements and employee job performance 75%</li><li>Performs other duties and assignments as required 50%</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School diploma plus vocational training in administrative sciences, Associate degree preferred.</li><li>Must be able to obtain a Secret Clearance if required.</li><li>Requires eight (8) years custodial experience</li><li>Requires three (3) years supervisory experience custodial field preferred</li><li>Interpersonal skills, and dexterity are needed to maintain holistic management of the custodial department, because this is an area that requires constant problem solving skills as maintenance issues, supply issues, and personnel issues</li><li>Communication and interpersonal skills are needed to manage personnel and to exceed the customer s expectations</li><li>Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required</li><li>Knowledge of U.S. Army Safety Guidelines and OSHA Standards</li><li>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</li><li>Medium to Heavy Work Exerting up to 50 to 100 pounds of force occasionally, and/or up to 20 to 50 pounds of force frequently, and/or up to 10 to 20 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.</li><li>Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.</li><li>Must comply with all Fire and Safety Regulations and post policies.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Encourage, recruit, register, and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members. Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Clean and maintain recreational equipment and supplies.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Process payments for rental equipment, recreation activities, facility rentals, or retail sales. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Recreation Equipment<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

We are partnering with a professional services organization in Doha to hire an experienced IT Project Manager to drive the delivery of critical technology initiatives across the business.<br>This role is ideal for someone who thrives in a fast-paced, regulated environment and has a strong track record managing end-to-end project lifecycles within banking, insurance, or fintech.<br>You will work closely with cross-functional stakeholders including technology, business, compliance, and external vendors to ensure projects are delivered on time, within scope, and aligned with strategic objectives.<br>Key Responsibilities<br>Lead end-to-end delivery of IT projects, from initiation through to implementation and post-go-live support Define project scope, timelines, resources, and budgets, ensuring alignment with business goals Manage stakeholder communication across business units, senior leadership, and external partners Identify risks, issues, and dependencies, and implement mitigation strategies proactively Ensure compliance with regulatory requirements and internal governance frameworks Coordinate with development, infrastructure, and vendor teams to drive execution Track and report project progress, including KPIs, milestones, and financials Support change management and user adoption initiatives<br>Requirements<br>Bachelor’s degree in IT, Computer Science, Business, or related field5–10+ years of IT project management experience within financial services (banking, insurance, or fintech preferred) Proven experience delivering complex technology projects (e.g. digital transformation, core systems, payments, or data platforms) Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, or hybrid)

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Senior Civil / Structural Engineer</strong><br> <strong>Qualifications</strong><ul><li>Bachelor's Degree in Civil Engineering (Master's in Structural Engineering preferred).</li><li>Professional Engineer registration is an advantage.</li></ul><strong>Experience</strong><ul><li>10+ years in structural design and construction of large buildings and infrastructure projects.</li><li>Minimum 6 years in a supervisory role.</li><li>Experience in structural engineering, project management, and construction activities.</li><li>Knowledge of BS, EN, ASTM, and relevant industry standards.</li><li>Experience with water-retaining structures, dewatering, commissioning, and handover activities preferred.</li><li>Proficient in MS Office and structural design software.</li><li>Strong communication and technical reporting skills.</li></ul><strong>Key Responsibilities</strong><ul><li>Provide civil/structural engineering support across project phases.</li><li>Review and approve drawings, specifications, calculations, materials, and method statements.</li><li>Ensure compliance with project requirements, codes, and engineering standards.</li><li>Support pre-commissioning, commissioning, and handover activities.</li><li>Evaluate technical bids, variations, and engineering proposals.</li><li>Coordinate with consultants, contractors, and multidisciplinary engineering teams.</li><li>Resolve technical issues and provide engineering recommendations.</li><li>Support project delivery with a focus on safety, quality, schedule, and cost.</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Position Summary</p><p>The position coordinates research training activities for WMC-Q students and interns, maintaining required documentation, data and reporting.</p><p>Job Responsibilities</p><ul><li>Provides administrative support for training programs, including SOP updates, documentation and file access.</li><li>Tracks applications and deadlines and flags anomalies to ensure compliance with division requirements.</li><li>Coordinates schedules, rooms, instructors, information sessions, applications and lab placements for student research programs (PM and Med) and the National Training Programs.</li><li>Supports recruitment, hiring, orientation and placement process as required for different training groups.</li><li>Liaises with the communications team on press releases, social media, and community engagement for research training.</li><li>Gathers and organizes data for training metrics, preparing simple charts, reports, and workflows as directed.</li><li>Coordinate external program delivery across partner institutions (e.g., HMC, Sidra, QU, PHC, EC).</li><li>Distributes program documents and facilitates research training goals by meeting stakeholders and spreading awareness within the local community.</li><li>Provides support to interns, students, volunteers, and trainees and assists in the evaluation process as required.</li><li>Assists with developing, enhancing or testing systems used for research training.</li><li>Performs other duties as assigned.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Education and Experience</p><ul><li>Bachelor's Degree in any discipline</li><li>3 – 5 years of related experience</li><li>Prior experience in healthcare or research setup is an added advantage.</li></ul><p>Knowledge, Skills and Abilities</p><ul><li>Customer-focused with strong verbal and written communication skills.</li><li>Excellent organizational skills with the ability to prioritize tasks in a challenging environment.</li><li>Good problem-solving skills and attention to detail.</li><li>Ability to work both independently and as part of a team.</li><li>Proficient in MS Office Suite Word, Excel, PowerPoint, Outlook, etc.</li></ul></div>

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensures the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Finance / Administration:Monitor the F&B Cost to ensure it is in line with budget, prepare to take action for any variations. Prepare, recommend, and manage the department’s annual budgets, forecasts, marketing plans and objectives. Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office. Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including front and back of house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB. Learn and have knowledge about restaurant direct competitors (benchmarking). Achieve the monthly and annual KPO target and the outlet’s revenue. Operations:To have a full working knowledge of the outlet floor plan / layout and all F&B offers. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Check the status of all orders and ensure that they are delivered within designated timelines. Organizing monthly team meeting and Daily Calling every day. Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the restaurant. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database. Ensure each associate is always following the bar Order of Service and Standard Operating Procedures. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associates are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the DOFB/ADOFB. Be able to work closely with other departments.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary <br> <p>The incumbent will have the responsibility to assess the Information Technology applications and infrastructure in the Group for any gaps from IT Security Policies and Standards. The incumbent will be responsible for undertaking vulnerability scanning of IT assets, for participating in the QNB Red Team that conducts simulated offensive attack exercises and for managing the relationships with penetration testing vendors. This highly technical role must have an ethical hacking skillset and background.</p><br> <br> <br><br> Main Responsibilities <br> <p>A. Shareholder &amp; Financial: </p><br><ul><li><p>Ability to adhere to divisional Key Performance Indicators (KPI’s) for performance monitoring and quality measurement purposes. </p><br></li><li><p>Implements KPI’s and best practices for Offensive Cyber Security. </p><br></li><li><p>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </p><br></li><li><p>Act within the limits of the powers delegated to the incumbent. </p><br></li></ul><p>B. Customer (Internal &amp; External): </p><br><ul><li><p>Ability to perform security assessments of QNB systems. Assessing the effectiveness of the systems, the security architecture design, compliance to IT security policies and relevant standards. </p><br></li><li><p>Ability to develop close relationships with IT and business teams. Understand and manage their requirements for GIS risk services. </p><br></li><li><p>Ability to provide Ad-hoc consultancy for risks of new technologies and propose with potential solutions. </p><br></li><li><p>Ability to identify opportunities and develop new ideas that will lead to improvements. </p><br></li><li><p>Ability to adapt/change behavior or plans to better achieve the target/objective. </p><br></li><li><p>Ability to analyze a complex problem and identify potential solutions by exploring and analyzing diverse alternatives, including, where applicable, risks and potential business impact. Ability to make the right decisions based on the necessary information and to take measures accordingly. </p><br></li><li><p>Ability to liaise with external consultants appointed from time to time to assess the adequacy and effectiveness of the Group’s information security efforts. </p><br></li><li><p>To assist customers in all their queries on Bank’s product and seek solution to their requests. </p><br></li><li><p>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </p><br></li><li><p>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </p><br></li><li><p>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. </p><br></li></ul><p>C. Internal (Processes, Products, Regulatory): </p><br><ul><li><p>Ability to set high targets/objectives for self and department. Prefers to take the initiative than to stay passive if events happen. Committed to improving productivity. Unwilling to accept average performance. Tries to be above the requested performance. </p><br></li><li><p>Ability to identify own strengths and limitations. Seeks guidance and advice when appropriate to accomplish tasks and perform the role in an effective and efficient way. </p><br></li><li><p>Ability to play a constructive role as member of the team. </p><br></li><li><p>Ability to assess the effectiveness of the various information security systems and network topologies and evaluate security posture of QNB. </p><br></li><li><p>Ability to provide required support for enforcing the security policies of the organization. </p><br></li><li><p>Ability to build and maintain strong and effective relationship with all other related departments and units to achieve the Group’s goals/ objectives. </p><br></li><li><p>Ability to keep Group Information Security Management apprised of the latest security trends and vulnerabilities. </p><br></li></ul><p>D. Learning &amp; Knowledge: </p><br><ul><li><p>Possess an understanding of business processes and controls in all related operational areas. </p><br></li><li><p>Must have an expert understanding of information security issues, best practices, and a working knowledge of IT systems. </p><br></li><li><p>Proactively identify areas for professional development of self and undertake development activities.</p><br></li><li><p>Seek out opportunities to remain current with all developments in professional field. </p><br></li></ul><p>E. Legal, Regulatory, and Risk Framework Responsibilities: </p><br><ul><li><p>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </p><br></li><li><p>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. </p><br></li><li><p>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </p><br></li><li><p>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </p><br></li><li><p>Maintain appropriate knowledge to ensure full qualification to undertake the role. </p><br></li><li><p>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </p><br></li><li><p>Attend mandatory (internal and external) seminars as instructed by the Bank. </p><br></li></ul> <br> <br><br> Education and Experience Requirements <br> <ul><li><p>Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business </p><br></li><li><p>Administration or Information Technology (related field of study), Masters preferred. </p><br></li><li><p>At least 8 years of experience in undertaking technical security assessments of complex IT solutions including penetration testing, preferably within a highly rated international bank. </p><br></li><li><p>Experience in undertaking red team activities is beneficial</p><br></li><li><p>Professional offensive cybersecurity certifications (SANS, Offensive Security, etc.) </p><br></li><li><p>Professional certification such as CISSP, CISM, CISA is mandatory.</p><br></li><li><p>Previous Banking or Big 4 Consultancy work experience is mandatory </p><br></li><li><p>Excellent oral and written communication skills (including report writing) in English and Arabic.</p><br></li><li><p>Good interpersonal and presentation skills.</p><br></li><li><p>Understanding of the relevant laws, regulations, and practices.</p><br></li><li><p>Ability to make decisions and follow through with initiatives.</p><br></li><li><p>Personal integrity and self-management.</p><br></li><li><p>Planning, organizing, and analytical ability.</p><br></li><li><p>Results oriented.</p><br></li><li><p>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</p><br></li><li><p>Strong knowledge of penetration testing tools and techniques of application and infrastructure components.</p><br></li><li><p>Strong knowledge of network topologies, logical access controls and firewalls technologies.</p><br></li><li><p>Strong knowledge of operating systems (Wintel, Solaris and Linux)</p><br></li><li><p>Having an understanding or experience in identifying zero day exploits</p><br></li><li><p>Having experience in designing and risk assessing multi-forest Active Directory domains</p><br></li><li><p>Programming experience (Python, Golang, Rust, PowerShell, C#, etc)Ability to work under pressure </p><br></li></ul> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: <br> <p>The incumbent will be responsible for timely and accurate processing of outward and inward remittance requests including salary transfers, process clearing and collections activities(inward/outward) and post-dated cheques (PDCs) for the Group’s retail, corporate and governmental entities/clientele. In doing so, the incumbent will adhere to the approved policy/ procedures and related processes in place for processing the same. </p><br> <br> <br><br> Essential Duties &amp; Responsibilities by Dimensions: <br> <p><strong>A. Shareholder &amp; Financial:</strong></p><br><p>- Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard and thereby help avoid any losses to the Group on account of such transactions.</p><br><p>- Implements KPI’s and best practices for Senior Associate, Transaction Services role.</p><br><p>- Act within the limits of the powers delegated to the incumbent.</p><br><p><strong>B. Customer (Internal &amp; External):</strong></p><br><p>- Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers in a more efficient manner, resulting in increased external customer satisfaction levels.</p><br><p>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds to/ from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations.</p><br><p>- Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward remittances and applicable QCB regulations in this regard.</p><br><p>- Ensure any suspicious transactions identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance).</p><br><p>- Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department.</p><br><p>- Ensure all requests received during the day are completely, accurately and timely processed within the prescribed TAT and that any pending items are identified and promptly attended to on the following day.</p><br><p>- Maintain proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements.</p><br><p>- Ensure that duly authorized mandates are received from the corporate/ government clients pertaining to salary transfer requests, along with the respective employee-related information, prior to processing such transactions.</p><br><p>- Ensure efficient, complete and accurate transaction processing, operability of related systems and adherence to established/approved procedures.</p><br><p>- With regards to swift transfers, liaise with the help desk function for resolving SWIFT/tested telex related issues.</p><br><p><strong>D. Learning &amp; Knowledge:</strong></p><br><p>- Possess knowledge of developments in fund transfer and SWIFT operations, including but not limited to best practices, pertinent legal requirements and system advancements.</p><br><p>- Possess knowledge of developments in bulk processing systems/ operations and collection rules/ regulations</p><br><p>- Ensure high standards of confidentiality to safeguard commercially sensitive information including information pertaining to fund transfers.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education/Experience Requirements: <br> <p>- Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)</p><br><p>- At least 2 years of relevant experience, preferably within a highly rated international bank / banking operation</p><br><p>- Good oral and written communication skills in English and Arabic.</p><br><p>- Computer literacy and knowledge in MS Office and banking applications.</p><br><p>- Knowledge of the remittance/collection rules/regulations, including pertinent regulatory directives (including AML rules/ regulations) and related best practices.</p><br><p>- Good knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex.</p><br><p>- Ability to handle multiple priorities effectively in a deadline-oriented environment.</p><br><p>- Detail oriented with good analytical skills</p><br><p>- Professional attitude and demeanor. </p><br><p>- Effective team player and efficient worker.</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Header <br></span><p><strong>***PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES***</strong></p><br><br><br>Reporting structure <br><p>Reports to: Head of Marine Personnel</p><br> <p>Direct Reportees: None</p><br><br><br>Job Summary and Purpose <br><p>Handle and manage all activities related to seafarers’ professional development, career progression, and certification compliance.</p><br><br><br>Accountabilities <br><p><strong>Key Accountabilities:</strong><br><strong>Training</strong><br>1. &nbsp; &nbsp;Conduct comprehensive Training Needs Analysis (TNA) for all seafarer ranks and roles.<br>2. &nbsp; &nbsp;Maintain a training matrix covering STCW, company-mandated, and computer-based training (CBT).<br>3. &nbsp; &nbsp;Develop and maintain individual training plans for each seafarer, ensuring alignment with regulatory and operational requirements.<br>4. &nbsp; &nbsp;Coordinate with internal departments and external training providers to schedule and deliver training programs.<br>5. &nbsp; &nbsp;Monitor training completion and certification validity, ensure timely renewals and compliance.<br>6. &nbsp; &nbsp;Design and implement a structured cadet mentorship framework to support the professional growth of cadets onboard.<br>7. &nbsp; &nbsp;Track cadet progress against training objectives and onboard assessments.</p><br> <p><strong>Career Development &amp; Promotions</strong><br>8. &nbsp; &nbsp;Design and implement career progression paths for all seafarer ranks, ensure transparency and alignment with company policies.<br>9. &nbsp; &nbsp;Track seafarer progress through career stages and maintain up-to-date records of qualifications and experience.<br>10. &nbsp; &nbsp;Manage the promotion process, including:&nbsp;<br>• &nbsp; &nbsp;Monitoring eligibility based on predefined criteria.<br>• &nbsp; &nbsp;Maintaining and updating promotion waiting list.<br>• &nbsp; &nbsp;Coordinating with relevant stakeholders to ensure timely and fair promotions.<br>11. &nbsp; &nbsp;Provide career counseling and debriefings to seafarers’ post-deployment, offer guidance on development opportunities.</p><br> <p><strong>Performance Management</strong><br>12. &nbsp; &nbsp;Oversee the appraisal process for all seafarers:&nbsp;<br>• &nbsp; &nbsp;Ensure timely submission of appraisal reports after each tour.<br>• &nbsp; &nbsp;Review and assess appraisal content for accuracy and consistency.<br>• &nbsp; &nbsp;Identify training needs or performance gaps highlighted by Masters and Chief Engineers.<br>13. &nbsp; &nbsp;Manage the annual performance cycle:<br>• &nbsp; &nbsp;Consolidate appraisal scores.&nbsp;<br>• &nbsp; &nbsp;Collaborate with department heads to finalize year-end performance ratings.&nbsp;<br>• &nbsp; &nbsp;Support the reward and recognition process based on performance outcomes.</p><br> <p><strong>Evaluate Training Centers</strong><br>14. &nbsp; &nbsp;Assess and approve external training centers to ensure alignment with STCW, flag state, and company-specific standards.<br>15. &nbsp; &nbsp;Conduct periodic evaluations of training providers for quality, relevance, accreditation status, and instructor competency.<br>16. &nbsp; &nbsp;Maintain a vetted list of approved training centers and ensure seafarers are enrolled only in compliant institutions.<br>17. &nbsp; &nbsp;Liaise with training providers to address feedback, resolve issues, and implement improvements where necessary..</p><br> <p><strong>Vessel Visits &amp; Fleet Officer Engagement:</strong><br>18. &nbsp; &nbsp;Conduct vessel visits (including sailing visits) to evaluate and enhance the effectiveness of onboard training, mentorship, and career development practices.<br>19. &nbsp; &nbsp;Lead the planning, coordination, and execution of the Fleet Officer Meeting, including agenda setting, logistics, and event management.<br>20. &nbsp; &nbsp;Gather feedback from seafarers and vessel leadership during visits to inform continuous improvement of training and development programs.<br>21. &nbsp; &nbsp;Support additional Marine Personnel Department (MPD) initiatives and tasks as required, contributing to departmental goals and operational excellences.</p><br><br><br>Accountabilities - 2 <br><p><strong>Generic Accountabilities:</strong><br><strong>Quality, Health, Safety, &amp; Environment (QHSE):</strong><br>22. &nbsp; &nbsp;Adhere to all relevant QHSE policies, procedures, instructions and controls so that NAKILAT provides a safe, world class, secure and environmentally responsible service to customers, the public and its own people.<br><strong>Policies, Systems, Processes &amp; Procedures:</strong>&nbsp;<br>23. &nbsp; &nbsp;Follow all relevant departmental policies and procedures so that work is carried out in a controlled and consistent manner.<br><strong>Others:</strong><br>24. &nbsp; &nbsp;Stay updated with the latest trends in marine industry standards, certification requirements, and training methodologies.<br>25. &nbsp; &nbsp;Assist in crisis management and contingency planning related to crew readiness, training, and deployment.<br>26. &nbsp; &nbsp;Carry out any other duties as directed by the immediate supervisor.</p><br><br><br>Qualifications, Experience and Job Skills <br><p><strong>Qualifications:</strong><br>• &nbsp; &nbsp;CoC STCW A-III/2.</p><br> <p><strong>Experience:</strong><br>• &nbsp; &nbsp;A minimum of 48 months sailing experience on Tankers, out of which minimum 6 at a Management Level Position (Chief/Second Engineer).&nbsp;<br>• &nbsp; &nbsp;Familiarity with maritime regulations, certification systems, and training practices.</p><br> <p><strong>Job Specific Skills:</strong><br>• &nbsp; &nbsp;Training Program Design &amp; Delivery, Training Needs Analysis (TNA), Career Pathway Development, Performance Management, Data Management &amp; Reporting, Mentorship, Briefing &amp; Debriefing, Stakeholder Coordination, Event &amp; Program Management, Regulatory Compliance, Communication &amp; Advisory.&nbsp;<br>• &nbsp; &nbsp;Expertise in developing and managing training programs aligned with STCW, company-specific, and computer-based learning requirements.<br>• &nbsp; &nbsp;Familiarity with maritime training standards, including IMO Model Courses and flag state requirements.<br>• &nbsp; &nbsp;Ability to assess individual and departmental training needs using structured analysis tools and performance data.<br>• &nbsp; &nbsp;Skill in designing structured career progression frameworks for all seafarer ranks.<br>• &nbsp; &nbsp;Experience in managing promotion pipelines and maintaining promotion eligibility records.<br>• &nbsp; &nbsp;Proficiency in managing appraisal systems, analyzing performance data, and aligning outcomes with training and reward strategies.<br>• &nbsp; &nbsp;Strong capability in maintaining accurate training, certification, and performance records.<br>• &nbsp; &nbsp;Ability to conduct effective debriefings and provide career guidance to seafarers, including cadets and junior officers.<br>• &nbsp; &nbsp;Skills in organizing and managing events such as Fleet Officer Meetings, training sessions, and career development workshops.<br>• &nbsp; &nbsp;In-depth knowledge of STCW, MLC, and flag state regulations related to seafarer training, certification, and career development.<br>• &nbsp; &nbsp;Strong interpersonal and communication skills to engage with seafarers, vessel leadership, and management on development matters.</p><br><br><br><br> </div>

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent is primarily responsible of managing the team within the Domain Support department to lead the maintenance and support of the Domain operations function and its processes and procedures and ensure that services are delivered with budgeted cost targets.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Ensure that all areas of the bank are supported with proper computer systems in accordance with the IT standards. Assist in the preparation of strategies, standards, and guidelines for hardware, software and security of the Group’s enterprise domain network in accordance with the overall windows, servers and systems security policies of the Group. Implements KPI’s and best practices for AVP Domain Support Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Maintain contact with Head of Technical Support and serve as liaison between the Domain team and customers. Provide support for all non-core Servers and Infrastructure Applications (Active Directory, Exchange, Archiving, Enterprise Backup, ECC, Sharepoint, etc.), including upgrades, installation, troubleshooting and maintenance. Oversee administrators and consultants as needed. Consult with Program Directors and Management Team to create efficient work flow. Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain contact with Head of Technical Support and serve as liaison between the technical team and customers To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Standardize practices and procedures based on a best practice methodology. Specify hardware and software solutions for Division users. Install components; analyze problems; diagnoses and repairs systems. Work with management to plan development of computer infrastructure Prepare lifecycle procedures and guidelines for implementation and maintenance of enterprise domain components. Lead the documentation of problems relating to hardware, software, and setup of prescribed formats, and ensure that the same are resolved in the most expedient manner. Prepare detailed requirements of enterprise user components for projects assigned and objectives within the limited resources, time and budget. Assist in the preparation of strategies, standards, and guidelines for business continuity and contingency planning of the Group’s enterprise networks. Assist in the overall recruitment process of the individual resources in his areas of responsibility. Research and recommend current and new products and standards. Organize backup staff to critical tasks and assign personnel in case of a holiday breakdown. Lead the selection of vendors and assignment of contracts for the area of responsibility as per the purchasing policy of the Group. Participate in meeting ad-hoc requirements as and when required. Initiate project progress meetings where members of the projects are all present and work assignments can be discussed and assigned. Work with Domain Administrators to implement new hardware and applications. Administration of all Servers (DC, DR, Branches, and Departmental Server). Consult with Quality Assurance staff to create Performance Measurement Reports for analytical review. Maintain maximum system up time for maximum end-user productivity. Apply software patches / upgrades and respond to user requests as needed. Diagnose problems with hardware (Server) and Operating Systems. Repair or upgrade Servers. Perform pro-active maintenance on all Domain computing equipments. Understand and work with Microsoft Active Directory, administration, creation of user accounts and Internet E-mail. Administrate and assure the existence and readiness of DR setup to all production infrastructure systems. Serve as a site representative to the Disaster Recovery committee and participate in periodic DR testing. Administer Domain Services, Active Directory on Server, multiple SQL Servers, IIS Servers and Terminal Servers. Create and generate all required system documentation. Generate enthusiasm among team members by challenging others to develop as leaders while serving as a role model and facilitate effective team interaction. Ensure staff motivation to maintain responsiveness to a 24 hour based support and user environment via a help desk concept. Continuous Improvement: Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Ensure the provision of end user training as and when required. Posses a high technical knowledge to provide convenient enterprise network systems delivery, and understand the network and systems architecture to resolve any business disruption or inconvenience to the users that may critically impact the Group. Identify areas for professional development of self and act to enhance professional development. Demonstrate ability to provide a team with direction and vision, including motivating people to perform, listening to people, providing feedback, recognizing strengths and providing challenges. Identify any areas for professional development of self and all direct reports, and act to enhance professional development of self and others. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education And Experience Requirements<br><br> Bachelor’s Degree in Computer Science, Computer Engineering or any related subject. At least 10 years experience in in financial services with a specialization in managing systems network design, implementation and maintenance.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate

Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能，同时领导员工并管理所有与餐饮相关的职能。努力持续提高客人和员工的满意度，同时维持经营预算。监督所有厨房区域，以确保提供始终如一的优质产品。负责指导和培养员工，包括直属下属。必须确保满足卫生和 食品标准。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED)；4 年厨房、餐饮或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位；2 年厨房、餐饮或相关专业领域工作经验。<br><br>核心工作活动<br><br>确保满足烹饪标准和责任<br><br> 管理厨房轮班运作，并确保遵守所有餐饮政策、标准和程序。 每周估计日常备餐需求，且每天向厨房人员传达备餐需求。 协助行政总厨处理所有厨房运作和备餐。 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。 开发、设计或创建新的应用、想法、关系、系统或产品，包括艺术贡献。 协助确定应如何呈现菜肴，并进行装饰性美食展示。 维护食品采购、接收和储存标准。 确保符合食品处理和卫生标准。 在必要时履行厨房管理人员和员工的所有职责。 认可优质的产品、展示和风味。 确保遵守所有适用的法律法规。 遵循所有食品的适当处理方法和温度。 操作和维护所有部门设备并报告故障。 检查生熟食品的质量，确保符合标准。<br><br>领导厨房运作<br><br> 监督和协调备餐厨师和工作人员的活动。 领导轮班，同时根据要求的规格亲自制作食品并执行请求。 利用人际关系和沟通技巧来引导、影响和鼓励他人；倡导健全的财务/业务决策；表现出诚实/正直；以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样，示范适当的行为。 保持员工的工作效率水平。 确保员工了解期望和因素。 与员工建立和保持开放的协作关系，并确保员工在团队内部也这样做。 确保酒店政策得到公平一致的执行。 根据每个职位的工作描述，传达绩效预期。 认可成功业绩并实现预期的结果。<br><br>确保卓越的客户服务<br><br> 提供超越预期的服务，实现客户满意并保留客人。 管理日常运营，确保质量和标准，且每天满足客户的期望。 为客户关系树立积极的榜样。 授权员工提供卓越的客户服务。 与客人互动并获得对产品质量和服务水准的反馈。 处理客人的问题和投诉。<br><br>维护烹饪目标<br><br> 实现和超越目标，包括绩效目标、预算目标和团队目标等。 制定具体的目标和计划，以便优先考虑、组织和完成工作。 利用劳动管理系统，有效安排业务需求并跟踪员工的时间和出勤情况。 培训员工安全程序。<br><br>管理和开展人力资源活动<br><br> 识别他人的发展需求，并指导、辅导或以其他方式帮助他人提升知识或技能。 通过沟通和协助个人了解客人需求，并在需要时提供指导、反馈和个人辅导，改善服务质量。 参与员工绩效评估流程，并根据需要提供反馈。 必要时将问题提请部门经理和人力资源部注意。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。 分析信息和评估结果，以选择最佳解决方案并解决问题。 出席和参加所有相关会议。<br><br>万豪国际集团致力于成为提倡机会均等的雇主，欢迎所有求职者加入，并为其提供平等的就业机会。我们不懈努力营造工作环境，重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用，这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人，这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>万豪酒店潜心钻研待客之道，把握每一次创新机会，为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师，传承“时刻展现卓然待客之道”的服务理念。想宾客之所想，用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样，万豪酒店诚挚欢迎您的加入，丰富机遇待您发掘。加入万豪酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ，发挥个人价值，追求 人生目标，融入 卓越国际团队，展现 真我风采。<br><br>JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌，在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化，深信员工是我们的立足之本，有了快乐的员工，才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟，传承了万豪国际集团创始人 J. Willard Marriott（与品牌同名）的卓越品质。欢迎加入我们，成为 JW 万豪大家庭的一员，体验不同以往的工作氛围，在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会，让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店，便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ，发挥个人价值，追求 人生目标，融入 卓越国际团队，展现 真我风采。