Business Researcher Jobs in Qatar
278 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
About the job BUSINESS DATA ANALYST - SERVICENOW - INVESTMENT (BANKING)
<p>Role Summary</p><br>
<p>The Business Data Analyst analyses, documents, and governs conceptual data models and Information Objects across enterprise systems, maintaining the enterprise semantic standard within ServiceNow EA.</p><br>
<p>Key Responsibilities</p><br>
<ul>
<li>Analyse conceptual data models across enterprise systems.</li>
<li>Document and manage Information Objects within ServiceNow EA.</li>
<li>Maintain the Information Object glossary and conceptual data model.</li>
<li>Ensure consistent use of Information Objects across governance, architecture, and solution design.</li>
<li>Collaborate with architects, business analysts, and data governance teams to align enterprise semantic standards.</li>
</ul>
<p>Required Experience & Skills</p><br>
<ul>
<li>Minimum 3 years' experience in business analysis, enterprise architecture support, or data management.</li>
</ul>
<p>Preferred / Advantageous</p><br>
<ul>
<li>Hands-on ServiceNow EA experience (strongly preferred).</li>
<li>Investment management or financial services exposure.</li></ul>
<p>Vertical:</p><br>
<p>Technology</p><br>
<br>
<br> </div>
Senior Manager - Distributed and In-House Services Business Analysis (Qatarization)
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate
Senior Manager - Distributed and In-House Services Business Analysis (Qatarization)
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> General Information <br>
<br> Ref # <br> 235355 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Cargo & Airport Operations <br>
<br>
<ul><li><span>Closing Date:</span> <span>2026-09-02</span></li></ul><br>
<br>
<br>
<br>
<br>
<br> </div>
<p>Our Finance practice sits within our wider consulting team and is growing significantly due to client organisations need to address infrastructure weaknesses and adapt to the changing market environment. Consequently, we are seeing our clients undertaking a wide range of projects. As a Finance Senior consultant, Assistant Manager and Manager, you will work with our Managers, Senior Managers, Director to deliver exceptional service for our MENA clients.</p><p>And as you deliver exceptional client service, you ll have the opportunity to address some of the biggest issues facing MENA organisations today supported by structured learning and development. With a network stretching across the world, the projects you work on will cross borders and sectors, providing unrivalled experience. So, whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.</p><p>Your key responsibilities</p><p>As an Assistant Manager and Manager, you will work with leading organizations in MENA to assist them manage their finance functions to drive efficiency and provide better financial insight. This is about changing the role of finance from transactional processing to supporting the business make better decisions.</p><p>Skills and attributes for success</p><ul><li>Experience in financial planning, budgeting, forecasting, revenue and expenditure management, and performance reporting.</li><li>Support finance transformation programs, including finance operating model design, process improvement, and governance frameworks.</li><li>Experience in public financial management, including spending reviews, revenue diversification, cost allocation, and pricing/repricing of government services.</li><li>Develop and enhance financial policies, procedures, controls, and accounting cycle processes (P2P, O2C, R2R).</li><li>Conduct benchmarking assessments and provide recommendations to improve financial performance and operational efficiency.</li><li>Gather and document business and functional requirements and support the implementation of finance transformation initiatives.</li><li>Prepare and present high-quality financial analysis, reports, dashboards, and recommendations to senior stakeholders.</li><li>Prepare, deliver and present high-quality PowerPoint presentations to communicate financial insights and recommendations to client senior management.</li></ul><p>What we offer</p><p>We offer a competitive compensation package where you ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:</p><ul><li>Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.</li><li>Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.</li><li>Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.</li><li>Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.</li></ul><p>EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.</p><p>Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.</p><p>Working across assurance, consulting, law, strategy &transactions, and tax EY teams ask better questions to find new answers for the complex issues facing our world today.</p><p><strong>Desired Candidate Profile</strong></p><p>Approximately 5 to 10 years of recent relevant Finance Transformation and Financial Planning work experience in a leading business consulting organization or accounting organization</p><p>Hands on experience on major finance transformation and Financial Planning.</p><p>Knowledge of financial planning process, transactions and tools.</p><p>Skills in delivering high-quality PowerPoint presentations</p><p>High level of drive, commitment to achieving solutions and ability to work under pressure</p><p>Willingness to travel across MENA on regular basis for client services</p><p>Preferably</p><p>Fluency in Arabic and English is preferred</p><p>Ideally, you ll also have</p><ul><li>A bachelor s degree in finance or accounting</li><li>Accounting/ finance qualifications/ certifications (ACA, ACMA, ACCA, CPA CFA etc.)</li><li>Willingness to travel extensively across the region</li></ul><p>You ll be a trusted business consultant to our clients with a strong Finance background. You will have strong understanding of finance transformation across Finance function.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Key Responsibilities</b></p><p>Client Leadership & Relationship Management: Establish trusted, long-term relationships with clients, particularly at the "C" level; act as a consultative advisor, identifying client needs and proposing solutions that add measurable value.</p><p>Business Development & Growth: Drive revenue, sales, and pipeline growth through account planning, opportunity management, and strategic market initiatives. Participate in complex pursuits and lead presentations, negotiations, and proposals.</p><p>Strategy & Market Input: Collaborate with service line leaders to develop and deploy service line growth strategies, strategic campaigns, and pursuit coverage strategies. Provide insights into market trends, competitive intelligence, and emerging opportunities.</p><p>Operational Excellence: Implement account management excellence using EY s frameworks, monitor pipeline and trends, and participate in revenue planning processes.</p><p>Talent Leadership: Coach and mentor junior BD staff and client-serving professionals to build high-performing teams.</p><p><b>Skills & Attributes for Success</b></p><p>Proven ability to sell complex solutions and services at the "C" level, preferably across large conglomerate companies, Health care, Logistics, Automotive, Telco, Aviation, Consumer retail or in a family business segment.</p><p>Strong strategic thinking, commercial acumen, and the ability to influence and collaborate across a matrixed organization.</p><p>Expertise in account management, pipeline development, and opportunity creation.</p><p>Excellent negotiation, communication, and client-facing presentation skills.</p><p>Ability to work independently, thrive in fast-paced, multi-cultural environments, and adapt to changing priorities.</p><p>Familiarity with formal tendering processes, proposals, and pursuit methodologies.</p><p>Transforms available data into strategic insights to drive impactful business development decisions.</p><p>Ideally, you ll also have:</p><p>Graduate or higher degree in business or related field.</p><p>10 15+ years of business development experience in professional services or solution-selling environments.</p><p>Proven track record of driving growth, managing multiple accounts, and delivering measurable results.</p><p>Experience in multi-country environments is preferred.</p><p>Bilingual proficiency in Arabic and English.</p><p>Flexibility to travel within the region.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Proven ability to sell complex solutions and services at the "C" level, preferably across large conglomerate companies, Health care, Logistics, Automotive, Telco, Aviation, Consumer retail or in a family business segment.</p><p>Strong strategic thinking, commercial acumen, and the ability to influence and collaborate across a matrixed organization.</p><p>Expertise in account management, pipeline development, and opportunity creation.</p><p>Excellent negotiation, communication, and client-facing presentation skills.</p><p>Ability to work independently, thrive in fast-paced, multi-cultural environments, and adapt to changing priorities.</p><p>Familiarity with formal tendering processes, proposals, and pursuit methodologies.</p><p>Transforms available data into strategic insights to drive impactful business development decisions.</p><p>Ideally, you ll also have:</p><p>Graduate or higher degree in business or related field.</p><p>10 15+ years of business development experience in professional services or solution-selling environments.</p><p>Proven track record of driving growth, managing multiple accounts, and delivering measurable results.</p><p>Experience in multi-country environments is preferred.</p><p>Bilingual proficiency in Arabic and English.</p><p>Flexibility to travel within the region.</p><p></p></section>
Join the Team at ABYAT - Your Gateway to Retail Excellence! <br>About us Are you ready to be part of the largest retail store in the Middle East ABYAT, spanning an impressive 22,000 square meters and offering over 22,000 products, is your one-stop destination for all things home improvement and more. From elegant tiles and captivating wallpapers to state-of-the-art lighting solutions and stylish kitchen fixtures, we pride ourselves on offering a diverse array of top-quality products under one roof. <br>Established locally with a vision for excellence, ABYAT has been setting benchmarks since its inception in September 2005. With an unwavering focus on our customers, we've crafted an experience that revolves around their needs, from our meticulously designed store layouts to our unparalleled service offerings. <br>Expanding beyond our roots in Kuwait, ABYAT is now making waves in Saudi Arabia and setting our sights on Qatar and the UAE. As we continue to grow, we're seeking passionate individuals to join our dynamic team and contribute to our journey of success. <br>Position: HRBP Officer Location: Qatar Type: Full-time <br>As a HRBP Officer, you will be responsible to help build on organizational and people competencies, and shape as well as implement effective people strategies within the organization<br>Key Responsibilities: <br> Onboarding Collect all mandatory documents for newly hired employees. Perform induction for newly hired employees. Ensuring new hires have the necessary technical assistance to set up their hardware, software and office stations. <br>Employee Relations & communications Act as a focal point between employees and the organization to develop people practices and enhance organizational culture & work relationships. Respond to employee inquiries and address any issues they may be experiencing to help maintain positive employee relations. Provide professional advice, support and coordinate activities/relations. Keep employees updated on important news and events. Develop and communicate positive employee engagement strategies. Develop & help implement activities to increase the Employee engagement and maintain company’s values. Implement project or communications activity assigned by the management. <br>Performance Management & Training & Development Providing assistance and guidance throughout the Performance Management Cycle. Coordinate with the training and professional development team to implement the training and development plan and programs. Supervise the process implementation of succession plans. <br>Government Relations Support all tasks related to government relations for the employees. Monitoring and stay up-to-date with changes in Qatar regulation, and provide monthly reports of the same. <br>Recruitment Collect CVs from the Walk-ins & referral candidates, and upload them to the system. Create or update employee records. Represent the company at recruiting events (i.e., college job fairs), providing company/job information and interviewing applicants. Monitor & maintain localization /Nationalization quotas /ratios Coordinate for interviews when needed <br>HRIS Perform employee data entry on the System, when needed. <br>Payroll Enter new employees’ data (e.g. bank accounts and IBAN) into internal system. Record employee information such as exemptions, transfers and resignations, to maintain and update it on the system. <br>Qualifications: 3 to 5 years of experience in HR, and preferably including experience in the employee relations function A Bachelor’s Degree in Human resources or related field is a preference. HR certificate (CIPD, PHRI) is a plus Arabic Speaker is a must.<br>Apply now and take the first step towards an exciting career with ABYAT!
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br> <p><span>The incumbent will assume prime responsibility for the budgeting, forecasting and business planning of the Group performance for the domestic and international businesses, analysing and deploying the latest budgeting/ forecasting tools.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Assist in leading the annual budgeting process for all divisions/ departments of the Group and also assist in maintaining consistent business planning, budget, and review procedures throughout the Group and monitoring budgetary control systems. </span></p><br><p><span>- Ensure that relevant MIS reports are prepared and presented to the management/the Board on time to enable them to monitor business performance closely and taking timely corrective actions.</span></p><br><p><span>- Implements KPI’s and best practices for AVP, Financial Budgeting and Business Planning role.</span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank</span></p><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><p><span>- Coordinate with the various heads of divisions/departments/units to ensure the implementation of the budgeting </span></p><br><p><span>exercise and to probe major deviations from budget.</span></p><br><p><span>- Build and maintain strong and effective relationship with all other related departments and units within the Group </span></p><br><p><span>to achieve the Group’s goals/ objectives.</span></p><br><p><span>- Liaise with the Group’s IT Department to ensure budgetary reporting needs of the Group’s business lines are </span></p><br><p><span>timely resolved/attended to, to the extent these are dependent on required system enhancements.</span></p><br><p><span>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</span></p><br><p><span>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve </span></p><br><p><span>improvements in turn-around time.</span></p><br><p><span>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</span></p><br><p><span>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and </span></p><br><p><span>when required.</span></p><br><p><strong><span>C. Internal (Processes, Products, Regulatory):</span></strong></p><br><p><span>- Lead budgeting and forecasting activities for the domestic and international businesses and direct the </span></p><br><p><span>implementation of procedures to support the budgetary control function.</span></p><br><p><span>- Develop/enhance and maintain budgeting and forecasting tools and techniques for the Group.</span></p><br><p><span>- Ensure adherence to financial control policies and procedures.</span></p><br><p><span>- Liaise with concerned departments and IT Department to resolve all observed inaccuracies in outputs/systems.</span></p><br><p><span>- Identify requirements for updating the budgeting system. </span></p><br><p><span>- Responsible for developing Group’s budgetary policy/ framework and the related budgetary templates.</span></p><br><p><span>- Develop and improve budget monitory forms and structures to ensure an accurate and complete budget control </span></p><br><p><span>process.</span></p><br><p><span>- Supervise and train unit’s personnel to ensure efficiency.</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Possess a good knowledge of budgeting and maintain an understanding of all pertinent regulations as well as best </span></p><br><p><span>practices pertaining to budgeting.</span></p><br><p><span>- Proactively identify areas for professional development of self and undertake development activities.</span></p><br><p><span>- Seek out opportunities to remain current with all developments in professional field.</span></p><br><p><span>- Develop and train Budgeting team in the appropriate skills to ensure an effective and informative MIS.</span></p><br><p><strong><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></strong></p><br><p><span>- Ensure high standards of confidentiality and ethics to safeguard commercially sensitive information.</span></p><br><p><span>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </span></p><br><p><span>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control </span></p><br><p><span>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy)</span></p><br> <br> <br><br> Required Special Skills: <br> <p><span>- Excellent oral and written communication skills in English and Arabic (preferred).</span></p><br><p><span>- Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc.</span></p><br><p><span>- Proficiency in budgeting techniques/tools. </span></p><br><p><span>- Well-developed analytical and interpersonal skills.</span></p><br><p><span>- Ability to deliver under pressure.</span></p><br><p><span>- Ability to build relationships across the organization to deliver results.</span></p><br> <br> <br> </div>
Job Requisition ID: 180819<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Junior HR Business Partner is responsible for providing comprehensive HR business partnering support for Doha Festival City Mall in Qatar. The role focuses on fostering a high-performance culture and ensuring alignment with HR policies and procedures. The Junior HRBP collaborates with stakeholders, manages employee relations, workforce planning, and contributes to talent acquisition and engagement processes, ensuring compliance with internal standards and labor laws.<br><br>What You Will Do:<br><br>Provide day-to-day HR business partnering support to assigned business units, serving as the first point of contact for managers and employees on HR-related matters. Implement and support HR policies, procedures, and initiatives, including employee relations, performance management, workforce planning, and engagement activities. Manage employee queries and basic case management, escalating complex issues to the Head of HR, ensuring accurate documentation and timely system updates. Support onboarding, probation reviews, contract changes, and offboarding processes. Contribute to change management and communication initiatives, promoting workplace culture compliance with company policies and labor law. Assess manpower requirements, prepare and review manpower budgets and forecasts. Conduct annual manpower budgeting exercise efficiently, ensure accuracy and collaboration with the Head of HR. Maintain 100% accuracy when providing information or making entries on SAP for budget documentation. Liaise with Hiring Managers and Talent Acquisition Partners to brief and clarify job requirements. Support line managers in creating job requisitions on People Hub (SAP), and review job descriptions. Participate in interviews and selection processes, providing unbiased feedback. Ensure offer letters align with Qatar Compensation structure and Al Futtaim SOPs. Ensure a seamless onboarding experience, arranging induction plans, and preparing joining announcements. Monitor weekly onboarding tracker for accuracy of data related to Doha Festival City Mall. Manage probation process, including scheduling probation meetings and aligning goals with line managers. Ensure employees are informed of relevant HR policies, benefits, and changes. Provide timely resolutions to queries raised by employees, minimizing escalations. Manage talent review processes and identification of critical roles according to internal guidelines. Arrange annual employee engagement and wellbeing calendar, including team building, conferences, and sports events. Ensure high participation and communication of Employee Engagement Surveys and reward platforms. Liaise to provide Training Need Analysis for each division to L&D Partners. Ensure participation in training programs organized by Real Estate L&D and Group HR. Provide timely inputs for salary increments, promotions, and other HR data analytics. Handle all Employee Relations cases with confidentiality, objectivity, and follow principles of natural justice. Organize and document meetings/interviews, sharing outcomes with Group ER for resolution. Manage HR outsourced manpower agency contracts, ensuring compliance with regulations and policies. Monitor service delivery, review agency performance and SLAs, negotiate renewals, and maintain records. Oversee attendance and payroll for outsourced staff, ensuring correct data and compliance with statutory requirements. Coordinate with agencies and internal teams to resolve payroll discrepancies and ensure timely processing.<br><br>Required Skills To Be Successful:<br><br>Strong communication and interpersonal skills. Problem-solving ability and negotiation skills. Time management and ability to manage multiple priorities. Mentoring and coaching skills.<br><br>What Qualifies You For The Role:<br><br>Bachelor's degree in administration or HR.5 years of experience in HR function at a large-sized company and knowledge of Qatar Labor Law. Supervisory skills necessary for effective job performance. Experience in employee relations and maintaining confidentiality in handling sensitive issues.<br><br>About Al-Futtaim Group Real Estate<br><br>The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.<br><br>Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.<br><br>AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.<br><br>About Al-Futtaim Malls<br><br>Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.<br><br>Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper’s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.<br><br>Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall’s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.<br><br>For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/<br><br>About Al-Futtaim Engineering & Technologies<br><br>Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions.<br><br>The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.<br><br>The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.<br><br>These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
<p>To ensure that products, services, and processes meet established quality standards and regulatory requirements. Extensive experience in quality management, preferably in the sheet metal fabrication industry, with a track record of driving quality improvement initiatives and achieving results. In-depth knowledge of quality management principles, methodologies, and tools, including ISO 9001,etc. Experience with Attex/IECEx standards and compliance requirements. Develop, implement, and maintain a comprehensive Quality Management System (QMS) aligned with industry standards, regulatory requirements, and customer expectations. Define quality policies, procedures, and guidelines to ensure consistency and compliance across all functional areas Drive continuous improvement initiatives aimed at enhancing product quality, process efficiency, and operational effectiveness. Utilize quality tools and methodologies such as Six Sigma, Lean Manufacturing, and Total Quality Management (TQM) to identify opportunities for improvement and implement sustainable solutions To approve all records, reports, and technical documentation related to certification activities.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary : <br> <p>The incumbent is primarily accountable for the management of all Custody Clients as well as the Client management team, which consists of Custody Relationship Managers and a Client Services function. The Senior Manager Custody Client Management and Business Development leads the aforementioned team in order to maintain and grow the Custody Client Portfolio and achiever-determined and pre-approved targets.</p><br> <br> <br><br> Main Responsibilities : <br> <p><strong>A. Shareholder & Financial:</strong></p><br><p>- Implement strategies and plans to achieve all volume, revenue, and profit targets.</p><br><p>- Ensure ongoing increase in market share, and sustainable growth rate on the Custody client portfolio. </p><br><p>- Ensure that the marketing impact and sales activities are maximised through the team’s service delivery</p><br><p>- Implements KPI’s and best practices</p><br><p>- Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.</p><br><p>- Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same.</p><br><p>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</p><br><p><strong>B. Customer (Internal & External):</strong></p><br><p>- Responsive to the needs of the potential, new and existing customer base and lead the customer focus initiatives in the QNB Custody department. </p><br><p>- Define, establish and conduct reviews on procedures for, on boarding, client meetings, business cases, client engagement plans and yearly activities.</p><br><p>- Owning the common client mailbox, and all other client communication channels and the routines handling client responses according to the agreed SLAs with the clients. </p><br><p>- Build and maintain strong and effective relationship with the all other related departments and units within QNB to achieve the Group’s goals/ objectives.</p><br><p>- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.</p><br><p>- Responsible for strategically important client relationships engagement.</p><br><p>- Client targeting and marketing.</p><br><p>- Develop client sourcing process / framework and implement with target client identification and prioritization approach.</p><br><p>- Oversee client referral and incentives.</p><br><p>- Mange client target lists using internal and external sources.</p><br><p>- Client contact and acquisition.</p><br><p>- Define and implement client contact approach and guidelines.</p><br><p>- Define and implement client contact strategies for Relationship Officers without portfolio and their continuous engagements.</p><br><p>- Manage allocation of target clients to Relationship Managers and Officers.</p><br><p>- Monitor and maximize sales conversion.</p><br><p>- Client On-boarding.</p><br><p>- Responsible for the on boarding process and the continues account maintenance and the regular and enhanced due-diligence process and KYC-documentation routines.</p><br><p>- Work with Custody Operation teams to ensure the client on-boarding process is managed efficiently according to agreed SLAs.</p><br><p>- Value of Custody client portfolio.</p><br><p>- Set and agree on sales targets with all of the team members.</p><br><p>- Implement client relationship management model.</p><br><p>- Allocate and manage Relationship Manager and Officer portfolios.</p><br><p>- Participate in high value client discussions to support Relationship Managers.</p><br><p>- Work with Head of Product Development and Network Management and External Relations to identify evolving Custody clients’ needs and the product developments process or make connection with the respective product owner(s) within QNB.</p><br><p>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</p><br><p>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</p><br><p>- Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</p><br><p><strong>C. Internal (Processes, Products, Regulatory):</strong></p><br><p>- Custody client satisfaction.</p><br><p>- Manage and resolve client issues and proactively feed into business or systems improvement initiatives.</p><br><p>- Implement strategy to maximize client retention. </p><br><p>- Oversee and monitor quality of service provided by Custody Relationship Manager and Officers.</p><br><p>- Monitoring and refinement.</p><br><p>- Track client acquisition pipeline/produce monthly sales report of the Head of Group Custody.</p><br><p>- Bring client input to the product developments function.</p><br><p>- External authority contacts.</p><br><p>- Contribute to the interaction and problem solving in relation to authorities (QFMA, QCB, QCSD, QE etc.) and internal controlling functions as Internal Audit and Compliance.</p><br><p>- Report to Head of Group Custody on progress, key metrics, and major issues and risks</p><br><p>- Manage the Relationship Manager and Officer Team budget. </p><br><p>- Manage the client acquisition budget.</p><br><p>- Monitor client workload of Relationship Managers and Officers and recruit new staff as needed.</p><br><p>- Establish and maintain good relationship with internal functions to ensure excellent service and cross-selling target.</p><br><p>- Monitor and review staff performance; resolve staff performance issues. </p><br><p>- Mentor staff and provide sufficient training and career opportunities to support their growth and maximize their productivity.</p><br><p>- Continuous Improvement:</p><br><p>- Set examples by leading improvement initiatives through cross-functional teams ensuring successes.</p><br><p>- Identify and encourage people to adopt practices better than the industry standard. </p><br><p>- Continuously encourage and recognise the importance of thinking out-of-the-box within the team.</p><br><p>- Encourage, solicit and reward innovative ideas even in day-to-day issues.</p><br><p><strong>D. Learning & Knowledge:</strong></p><br><p>- Proactively identify areas for professional development of self and undertake development activities.</p><br><p>- Seek out opportunities to remain current with all developments in professional field.</p><br><p>- Hold meetings with staff and assess their performance and your teams overall performance on a regular basis.</p><br><p>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</p><br><p><strong>E. Legal, Regulatory, and Risk Framework Responsibilities:</strong></p><br><p>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</p><br><p>- Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</p><br><p>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</p><br><p>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</p><br><p>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</p><br><p>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</p><br><p>- Attend mandatory (internal and external) seminars as instructed by the Bank.</p><br><p><strong>F. Other:</strong></p><br><p>- Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</p><br><p>- Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.</p><br><p>- Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</p><br><p>- All other ad hoc duties/activities related to QNB that management might request from time to time.</p><br> <br> <br><br> Education and Experience Requirements : <br> <p>- University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred.</p><br><p>- At least 12 years of experience in client management and business development, ideally in a custody banking, investment management or fund administration context.</p><br><p>- Minimum of 5 years of hands on experience from custody operations.</p><br><p>- Excellent knowledge of Custody and institutional banking products.</p><br><p>- Management experience and track record of successful business strategy formulation and implementation.</p><br><p>- Proven leadership skills in performance monitoring and engagement for staff management.</p><br> <br> <br> </div>
Job Description<br><br>To ensure an effective and smooth translation of customer needs into new initiatives, helping businesses implement technology solutions in a cost-effective way by determining the Business requirements and communicating/present them clearly to stakeholders and technical team in addition to contribute on the design/review of test cases and process change requests<br><br>Responsibilities<br><br> Managing the activities of maintaining the CSI register, Initiative register and service review reports Identify key stakeholders to understand where and how the stakeholders will contribute to each initiative. Document any concerns and weaknesses as pain points in the CSI register to start managing their continual improvement lifecycle. Define and document existing business processes and help to manage their continual improvement. Categorize and define the impact of each of the pain points in order to come up with a prioritized list of issues to analyze and benchmark. Define specific initiatives aimed at improving the pain points, based on the results of process evaluations and analysis. Prioritize the initiatives based on their impact and urgency and obtain approval from key stakeholders to start the requirements elicitation process. Delivery of business improvement projects to agreed quality and time, ensuring key stakeholders are engaged and involved at all relevant stages. Validate the business outcomes with the key stakeholders, then re-evaluate and continuously monitor the applied changes to identify opportunities for improvement. Identify and deliver service improvement activity through employing process improvement methodologies. Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Prepare technical reports by collecting, analyzing and summarizing information and trends Perform periodical reviews and analyses of current processes using operational metrics and reports. Create informative, actionable and repeatable reporting that highlights relevant business trends and opportunities for improvement Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues<br><br>Qualifications<br><br> Bachelor’s Degree from an accredited college or university. 2+ years of relevant work experience in highly analytical roles (customs, consulting, investment banking, product analytics, etc.)<br><br>Behavioral Skills<br><br> Written and verbal communication, including technical writing skills A friendly professional demeanor and ability to excel in a team oriented environment Strong proficiency with Microsoft Office suite especially Excel; Basic VB knowledge preferred Strong analytical and detail-oriented aptitude; a high degree of accuracy is required Excellent communication and organizational skills Ability to manage time effectively, set priorities and meet deadlines Ability to learn and adapt to change<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
Senior Manager - Distributed and In-House Services Business Analysis (Qatarization)
Accounting, Finance & Banking
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing In-House and Distributed Applications related projects and development team. The incumbent will also help select the best development platform and ensure that user requirements are provided for by the latest and most effective tools available in the IT market.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Carefully analyze possible software and application program changes to ensure congruence with the Group’s long<br><br>term planning and approved strategy.<br><br> Design, implement, document and develop applications as per the specified budget and plan. Implements KPI’s and best practices for In-House and Distributed Applications System Analysis Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise<br><br>benefits for the bank.<br><br> Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Liaise with the concerned business for their information requirements and follow-up as and when required to<br><br>answer their business needs.<br><br> To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve<br><br>improvements in turn-around time.<br><br> Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Develop new applications as per user requirements and the plan specified by the designated systems analysts. Correct bugs and errors by making appropriate changes and then perform unit testing to the program to ensure that the desired results are produced. Conduct trial runs/ perform testing of programs and software applications to be sure they will produce the desired information and that the instructions are correct. Compile and document the program and perform subsequent revisions, inserting comments in the coded instructions so others can understand the program. Perform revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements. Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic. Write or contribute to instructions or manuals to guide end users. Investigate whether networks, workstations, the central processing unit of the system, and/or peripheral<br><br>equipment are responding to a program's instructions.<br><br> Prepare detailed workflow charts and diagrams that describe input, output, and logical operation, and convert<br><br>them into a series of instructions coded in a computer language.<br><br> Perform systems analysis and programming tasks to maintain and control the use of system’s software. Consult with and assist computer operators or system analysts to define and resolve problems in running computer programs. Comply with existing standards and policies as set by the Group’s management. Use object-oriented programming languages, as well as client/server applications development processes and multimedia and Internet technology. Abide by the Policies and Procedures developed for maintaining the Information Security for the Data Centre Operations and shall take on active responsibilities in achieving, managing and maintaining the ISO 27001 standard Learning & Knowledge: Fully understand user requirements as provided by the business analysts. Possess knowledge of system design and data dictionary concepts in order to properly develop a workable and comprehensive application. Possess and implement the development life cycle followed with in the Group. Identify areas for professional development of self and act to enhance professional development. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field.<br><br>Education/Experience Requirements<br><br> Bachelor’s degree in Computer Science. At least 8 years’ experience in financial services with a specialization in web or mobile application development. Knowledge in . Net and Oracle PL/SQL Analyze and improve architecture of existing systems to ensure that they meet the latest industry standard technology requirements. Ability to design secure, highly scalable, end-to-end software solutions for complex implementations. Training courses and certification in systems technology, programming and banking software. Specific courses in IT security Architecture for web applications.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates QID (Back and Front) Birth Certificate
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> General Information <br>
<br> Ref # <br> 236654 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
<br>
<ul><li><span>Closing Date:</span> <span>2026-09-21</span></li></ul><br>
<br>
<br>
<br>
<br>
<br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> General Information <br>
<br> Ref # <br> 236659 <br>
<br> Location <br> Qatar-Doha <br>
<br> Job family <br> Corporate & Commercial <br>
<br>
<ul><li><span>Closing Date:</span> <span>2026-09-21</span></li></ul><br>
<br>
<br>
<br>
<br>
<br> </div>
Job Description<br><br>Must Have<br><br> 3+ years of business analysis experience on enterprise digital transformation, data, or AI programs. Proven experience working inside agile squads as the BA counterpart to a Product Owner. Demonstrated ability to translate complex business requirements into detailed functional specifications and well-formed user stories. Bilingual capability — Arabic and English — for stakeholder workshops, documentation, and executive communication. Strong stakeholder management across business, technical, and executive audiences. <br><br>Nice to Have<br><br> Professional certification: CBAP, CCBA, PMI-PBA, or equivalent. Exposure to AI/ML, advanced analytics, or Gen AI use cases. <br><br>Responsibilities<br><br> Elicit, analyze, and document business requirements through workshops, interviews, and stakeholder engagement; translate them into clear functional and non-functional specifications. Author BRDs, FRDs, user stories, acceptance criteria, process flows (As-Is / To-Be), use cases, and requirements traceability matrices. Partner with Product Owners to refine and prioritize the product backlog; ensure stories are well-formed, sized, and ready for sprint execution. Lead requirement reviews and walkthroughs with business stakeholders, solution architects, developers, and QA. Drive Fit-Gap analysis between business needs and proposed solutions; recommend process improvements and digital enablers. Maintain the requirements baseline; manage change requests, impact analysis, and version control across the program lifecycle. Define and validate acceptance criteria; support UAT planning, defect triage, and release sign-off. Collaborate with UX/UI designers to translate requirements into wireframes, prototypes, and user journeys. Produce executive-grade documentation in English and Arabic suitable for client and steering audiences. Support pre-sales effort: provide requirements inserts, capability statements, and proposal content. <br><br>Qualifications<br><br> Bachelor degree in Computer Science, Information Systems, Business Administration, Engineering, or a related field. Expert knowledge of business analysis frameworks and agile delivery practices. Strong command of requirements engineering techniques: workshops, interviews, process modeling, prototyping, story mapping. Proficiency in BA tooling: Jira, Confluence, Azure Dev Ops, Visio / Lucidchart / draw.io, Figma (reading). Hands-on experience producing BRDs, FRDs, RTMs, use cases, and detailed user stories. Demonstrated experience in Fit-Gap analysis, system use case reviews, and stakeholder requirements reviews. Familiarity with data and AI delivery contexts (data platforms, dashboards, AI use-case enablement) is an advantage. Excellent facilitation, written, and verbal communication skills in both Arabic and English.
Business Analyst - Private Banking Transformation<br>Required Experience7-10 years of experience in Private Banking, Wealth Management, Investments, Business Analysis, Product Management, or Banking Transformation. Experience supporting wealth management, advisory, or investment-related initiatives. Exposure to HNW and UHNW client segments is advantageous. Banking consulting or transformation experience is highly desirable.<br>Candidate Profile Strong understanding of Private Banking, wealth advisory models, and investment products. Experience in client analytics, segmentation, business analysis, and requirements gathering. Knowledge of portfolio advisory, wealth lending, and digital wealth capabilities. Strong analytical, problem-solving, and stakeholder management skills. Proven ability to support growth and transformation programs.
Job Summary We are seeking an experienced Retail & Corporate Banking Operations Subject Matter Expert (SME) with extensive expertise in Temenos T24 Core Banking Transformation programs to support large-scale banking modernization initiatives. The successful candidate will act as the business lead for Retail & Corporate Banking operations, working closely with business stakeholders, IT teams, implementation partners, and Temenos consultants throughout the project lifecycle. The role requires deep expertise in Islamic Banking (AA & TPH modules), business analysis, operating model design, requirements management, data migration, testing, and operational readiness. The ideal candidate will have a proven track record delivering end-to-end Temenos T24 implementation or transformation projects within banking environments across the Middle East. Key Responsibilities1. Retail & Corporate Banking Operations SMEServe as the Subject Matter Expert (SME) for Retail & Corporate Banking operations during Temenos T24 transformation programs. Provide functional expertise across Retail Banking and Corporate Banking operational processes. Collaborate with business users, IT teams, vendors, and implementation partners throughout the project lifecycle. Support business process optimization and operational transformation initiatives. Ensure alignment between business requirements and Temenos T24 capabilities.2. Business Analysis & Requirements Management Lead business requirements gathering workshops with stakeholders. Prepare and maintain:Business Requirement Documents (BRDs) Functional Specification Documents (FSDs) Gap Analysis Documents Business Process Documents Functional Use Cases Define business rules and functional requirements. Manage requirements traceability and scope throughout the project lifecycle. Support change request management and scope control.3. Target Operating Model (TOM) & Process Transformation Define and implement the Target Operating Model (TOM). Perform:Current State Analysis (As-Is) Future State Design (To-Be) Business Process Mapping Workflow Optimization Identify opportunities for process automation and operational efficiency. Support operating model transformation initiatives.4. Temenos T24 Implementation Support Support Temenos T24 implementation and configuration activities. Coordinate with Temenos consultants and implementation vendors. Validate solution design against business requirements. Support configuration reviews and functional validation. Ensure successful deployment of banking operations within Temenos T24.5. Islamic Banking Operations Provide functional expertise in Islamic Banking operations, including:Islamic Current Accounts Savings Accounts Term Deposits Corporate Accounts Customer Information File (CIF) Islamic Financing Products Murabaha Ijara Tawarruq Payments Standing Instructions Profit Distribution Support implementation of:AA (Arrangement Architecture) TPH (Temenos Product Hub) Ensure compliance with Islamic Banking principles and Shariah requirements.6. Data Migration & Reconciliation Support:Data Mapping Data Cleansing Data Validation Data Migration Balance Migration Customer Migration Product Migration Perform:Balance Reconciliation Data Quality Validation Migration Testing Reconciliation Reporting Coordinate migration activities with technical teams.7. Testing & UATLead:Functional Testing System Integration Testing (SIT) User Acceptance Testing (UAT) Regression Testing Prepare:Test Scenarios Test Cases Defect Logs Test Evidence Support:Defect Triage Requirement Validation Issue Resolution Production Readiness8. Change Management & Operational Readiness Develop and maintain:Standard Operating Procedures (SOPs) User Manuals Operational Guides Training Materials Conduct:User Training Knowledge Transfer Sessions Operational Readiness Assessments Support post-go-live stabilization activities.9. Stakeholder & Vendor Management Work closely with:Business Users Operations Teams IT Teams Project Managers Temenos Consultants Vendors Testing Teams PMOCoordinate project deliverables and ensure timely execution. Required Skills & Expertise Core Banking Temenos T24 Core Banking Retail Banking Operations Corporate Banking Operations Islamic Banking Core Banking Transformation Banking Operations Business Process Reengineering Temenos Expertise Mandatory experience with:Temenos T24AA (Arrangement Architecture) TPH (Temenos Product Hub) Islamic Banking Modules Preferred knowledge of:Temenos Transact Temenos Infinity Temenos Data Migration Tools Business Analysis Requirements Gathering BRDFSDGap Analysis Functional Specifications Process Mapping Business Rules Scope Management Requirement Traceability Banking Operations Strong understanding of:Customer Onboarding Account Opening Deposits Payments Financing Corporate Banking Retail Banking Customer Maintenance Islamic Financing Standing Instructions Collections Remittances Data Migration Data Mapping Data Cleansing Migration Validation Balance Reconciliation Data Quality Migration Strategy Testing SITUATFunctional Testing Regression Testing Defect Management Test Planning Documentation SOP Development User Manuals Operational Documentation Process Documentation Training Documentation Soft Skills Strong analytical and problem-solving skills Excellent stakeholder management Strong communication and presentation skills Vendor management experience Leadership and mentoring capabilities Project coordination skills Ability to work in cross-functional environments Qualifications Bachelor's Degree in:Finance Banking Business Administration Information Systems Computer Science Related Discipline Preferred:Master's Degree (MBA or related field) Certifications Mandatory Certified Temenos T24 Consultant Temenos AA Certification Temenos TPH Certification (preferred) Preferred CBAPPMPAgile/Scrum Certification Islamic Banking Certification TOGAF (added advantage) Experience Minimum 11+ years of banking experience. Minimum 8+ years in Temenos T24 transformation projects. Minimum 5+ years of hands-on experience with Islamic Banking AA & TPH implementations. Proven experience in:Retail Banking Corporate Banking Islamic Banking Core Banking Transformation Data Migration Business Analysis UAT & Testing Change Management
Job Summary We are seeking an experienced Core Banking Transformation – Retail & Corporate Banking SME to support large-scale Temenos Transact (T24) transformation programs. The ideal candidate will have extensive experience in Retail & Corporate Banking Operations, strong business analysis capabilities, and deep expertise in Temenos T24, including Islamic Banking (AA & TPH) implementations. The role involves leading business requirements, process transformation, target operating model (TOM) design, data migration support, testing, business readiness, and stakeholder management while ensuring successful implementation of Core Banking solutions. Key Responsibilities Business Analysis & Requirements Gather, analyze, and document business requirements. Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and process documentation. Validate business requirements with stakeholders. Manage requirement traceability and scope control. Coordinate with implementation partners and vendors. Core Banking Transformation Support Temenos Transact (T24) Core Banking transformation projects. Drive business process transformation initiatives. Define Target Operating Model (TOM). Perform business process mapping and gap analysis. Design future-state operational processes. Define business rules and operational workflows. Retail & Corporate Banking Operations Support transformation across:Customer Information CASACurrent Accounts Savings Accounts Deposits Financing Corporate Banking Islamic Banking Payments Standing Instructions Remittances Account Maintenance Data Migration Support data migration planning and execution. Define data mapping rules. Perform data cleansing activities. Validate migrated data. Support balance reconciliation. Resolve migration-related issues. Testing & UATPrepare UAT strategy and test scenarios. Execute System Integration Testing (SIT) and User Acceptance Testing (UAT). Validate business requirements. Manage defect triage and defect resolution. Coordinate business sign-offs. Change Management Prepare operational readiness plans. Develop Standard Operating Procedures (SOPs). Prepare User Manuals. Deliver business training. Support end-user adoption activities. Stakeholder Management Work closely with:Business Users Operations Teams Technology Teams Implementation Partners Vendors Project Managers Product Owners Provide regular project updates. Facilitate workshops and business discussions. Governance & Documentation Maintain project documentation. Support audit and compliance activities. Ensure adherence to banking policies. Maintain requirement traceability. Required Experience11+ years of experience in Core Banking Transformation. Strong experience with Temenos Transact (T24) implementation projects. Experience as a Business Analyst or Subject Matter Expert (SME). Strong Retail Banking and Corporate Banking operations experience. Experience in Middle East banking transformation programs. Strong Islamic Banking domain knowledge. Experience supporting data migration and reconciliation. Experience in SIT, UAT, and business validation. Client-facing consulting experience. Preferred Experience Certified Temenos Consultant. Minimum 5+ years of Islamic AA & TPH implementation experience. Experience in GCC/Middle East Banking. Experience in multi-vendor implementation environments. Knowledge of banking regulations and operational compliance. Education Bachelor's Degree in:Computer Science Information Technology Business Administration Finance Banking Engineering Related Discipline
Job Summary We are seeking an experienced Business Analyst – Affluent Banking & Wealth Management to support the development and execution of the bank's affluent wealth growth strategy. The successful candidate will analyze client portfolios, identify investment opportunities, support the implementation of new wealth products, advisory capabilities, digital wealth platforms, and customer journeys to drive Assets Under Management (AUM) growth and enhance client engagement. The ideal candidate will possess strong experience in Affluent Banking, Wealth Management, Investment Products, Client Analytics, Digital Banking, Business Analysis, and Banking Transformation. The role requires close collaboration with Wealth Management, Retail Banking, Investments, Product, Digital, Operations, and Technology teams to deliver strategic transformation initiatives. Key Responsibilities1. Client & Market Analytics Analyze affluent client portfolios, investment holdings, deposit balances, and client behavior. Identify high-value investment opportunities and underserved client segments. Support client segmentation, persona development, and target market strategies. Conduct competitor benchmarking and market analysis to identify growth opportunities. Provide analytical insights to support strategic business decisions.2. Product & Proposition Development Gather, analyze, and document business requirements for wealth management initiatives. Support the design and enhancement of investment products and advisory services. Identify product and service capability gaps. Assist in defining target-state wealth propositions and customer value propositions. Prepare business requirement documents (BRD), functional specifications, and process documentation.3. Wealth Advisory & Relationship Manager (RM) Enablement Support the development of Relationship Manager productivity frameworks. Assist in defining advisory capability and wealth management operating models. Support implementation of investment advisory and wealth management processes. Identify training and enablement requirements for Relationship Managers.4. Digital Wealth Platform & Customer Journey Analyze existing customer journeys across affluent banking channels. Identify opportunities to improve onboarding, servicing, advisory, and investment execution processes. Support implementation of digital wealth platform capabilities. Collaborate with Digital Banking and Technology teams to enhance customer experience.5. Stakeholder Management & Business Analysis Gather and document business requirements from business stakeholders. Facilitate workshops, interviews, and requirement gathering sessions. Coordinate with Wealth Management, Retail Banking, Investments, Product, Digital, Operations, and Technology teams. Support solution design, implementation, testing, and business acceptance activities. Ensure alignment between business objectives and technology solutions.6. Performance Monitoring & Reporting Develop dashboards and reports to monitor:Assets Under Management (AUM) Investment penetration Client acquisition RM productivity Wealth business performance Analyze KPIs and recommend improvement initiatives. Support executive reporting and strategic planning.7. Transformation & Continuous Improvement Support wealth transformation and digital banking initiatives. Participate in business process improvement and operating model transformation. Assist in implementing strategic growth initiatives across the affluent banking business. Support change management and user adoption activities. Required Qualifications Bachelor's Degree in:Finance Banking Business Administration Economics Information Systems Management Computer Science Related discipline MBA or professional Business Analysis certification (CBAP, PMI-PBA, Agile) is an advantage. Required Experience7–10 years of experience in:Wealth Management Affluent Banking Retail Banking Investments Business Analysis Product Management Banking Transformation Experience supporting:Wealth Management initiatives Investment advisory projects Digital banking transformation Customer journey initiatives Product implementation projects Experience with Affluent Banking or Wealth Advisory platforms is highly preferred. Required Skills Banking & Wealth Management Affluent Banking Wealth Management Investment Products Portfolio Advisory Asset Under Management (AUM) Wealth Lending Investment Advisory Retail Banking Digital Wealth Platforms Customer Experience Business Analysis Business Analysis Requirements Gathering Business Process Mapping As-Is / To-Be Analysis Gap Analysis BRD / FRD Documentation Functional Specifications User Stories Acceptance Criteria Process Improvement Business Process Reengineering Client Analytics Client Segmentation Portfolio Analysis Customer Analytics Investment Penetration Analysis Market Research Competitor Benchmarking Client Persona Development Business Analytics KPI Reporting Digital Transformation Digital Banking Digital Wealth Platforms Customer Journey Mapping Customer Journey Design Digital Onboarding Digital Advisory Wealth Transformation Banking Transformation Stakeholder Management Stakeholder Engagement Workshop Facilitation Cross-functional Collaboration Executive Communication Change Management Vendor Coordination Reporting & Tools Microsoft Excel Microsoft Power BIMicrosoft Visio JIRAConfluence SQL (Preferred) Tableau (Preferred) Methodologies Agile Scrum Waterfall SDLCBusiness Process Improvement Key Competencies Analytical Thinking Business Acumen Customer-Centric Mindset Strategic Thinking Problem Solving Communication Skills Stakeholder Management Attention to Detail Collaboration Decision Making Time Management Results Orientation