Automotive Engineer Jobs in Qatar
6059 Jobs Found
<strong>Additional Information</strong> Meals provided on duty and days off.Accommodation provided if required<br><br><strong>Job Number</strong> 26082752<br><br><strong>Job Category</strong> Property Leadership<br><br><strong>Location</strong> Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, PO Box 25500, Doha, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Management<br><br><strong>Job Summary<br><br></strong>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br><strong>CANDIDATE PROFILE <br><br></strong><ul><li>Arabic language proficiency is an advantage.</li><li>Commercial experience is preferred.</li><li>GCC experience is preferred.<br><br></li></ul><strong>Education And Experience<br><br></strong><ul><li> 3-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br></li></ul>OR<br><br><ul><li> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br></li></ul><strong>CORE WORK ACTIVITIES<br><br></strong><strong>Managing Profitability and Departmental Budgets<br><br></strong><ul><li> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.</li><li> Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.</li><li> Reviews financial reports and statements to determine how Operations is performing against budget.</li><li> Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.</li><li> Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.</li><li> Strives to maintain profit margins without compromising guest or employee satisfaction.</li><li> Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.</li><li> Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.</li><li> Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.</li><li> Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.</li><li> Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br></li></ul><strong>Managing Property Operations<br><br></strong><ul><li> Strives to improve service performance.</li><li> Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.</li><li> Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</li><li> Ensures core elements of the service strategy are in place to produce the desired results.</li><li> Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br></li></ul><strong>Leading Property Operations Teams<br><br></strong><ul><li> Establishes a vision for product and service delivery on property.</li><li> Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.</li><li> Ensures employees are treated fairly and equitably.<br><br></li></ul><strong>Managing and Conducting Human Resources Activities<br><br></strong><ul><li> Observes service behaviors of employees and providing feedback to individuals and/or managers.</li><li> Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li><li> Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.</li><li> Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.</li><li> Stays knowledgeable of leadership talent in the property.</li><li> Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br></li></ul><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
<p><strong>** PREFERENCE WILL BE GIVEN TO QATARI CANDIDATES</strong></p><br><p>Job Summary and Purpose</p><p>Ensure that all items requested by vessels, the Company, business partners, and Joint Ventures (JVs) are duly sourced, quoted, reviewed, and approved, and subsequently ordered and delivered in full compliance with defined user requirements, within agreed timelines, and in accordance with applicable policies and procedures.</p><br><p>Accountabilities</p><p>Marine Purchasing</p><ul><li><p>Ensure the timely ordering of the day-to-day requisitions received from End User, by using the procurement system and implementing Company’s relevant policies, procedures, and initiatives. </p></li><li><p>Monitor requisitions entered in Company’s procurement system from vessels and generate ‘Request for Quotation’ from Approved suppliers, implementing Company’s relevant policies, procedures, and initiatives. </p></li><li><p>Analyze quotations on a value cost basis commensurate with Quality and availability in order to ensure cost efficiency. </p></li><li><p>Raise ‘Purchase Orders’ once the End User approves the RFQ and monitor ‘Purchase Orders’ from Supplier via warehouses and freight forwarders till delivery on-board vessel. </p></li><li><p>Monitor the Purchase Requisitions/Orders/GRNs/Invoice life cycle ensuring timely operation during the whole process following SLA requirements.</p></li><li><p>Assist the Accounting function for disputed invoices related to goods and/or services.</p></li><li><p>Assist the End User/ Superintendent in the preparation of the budget.</p></li><li><p>Ensure the goods/services delivered follow International Rules and regulations applicable to the End User, (SOLAS, Wheel mark, etc.) by correcting the material description where necessary.</p></li><li><p>Evaluate suppliers in collaboration with the Marine Category Officers & Senior Marine Purchasing Officer in order to maintain cooperation with the most valuable suppliers for the company, using records justifying performance.</p></li><li><p>Monitor and manage suppliers’ performance and lead suppliers’ improvement programs in order to enhance competitiveness and progress.</p></li><li><p>Apply the most appropriate Purchasing strategies, including efficient procurement processes and supplier-base management, wherever possible ensuring fair and free competition between potential suppliers. </p></li><li><p>Assist in providing standardized reports on purchasing performance, through analyzing all available data and propose plans to the Senior Marine Purchasing Officer to meet individual, team or Supply department objectives.</p></li><li><p>Monitor logistic team arranging freight shipments, consolidated where possible. Oversee monitoring of all Freight and Logistics activity.</p><br></li></ul><p>Innovation and Technology Adoption</p><ul><li><p>Identify and recommend emerging technologies and innovative solutions to enhance procurement processes and drive operational efficiency. </p></li><li><p>Support the implementation of new procurement tools and systems, ensuring seamless integration with existing workflows.</p></li><li><p>Stay informed of industry advancements and digital procurement trends to maintain a competitive edge and foster continuous improvement.</p><br></li></ul><p>Stakeholder Communication</p><ul><li><p>Keep internal stakeholders informed on procurement activities, process changes, and updates.</p></li><li><p>Establish and maintain effective relationships with key internal stakeholders to support procurement initiatives and address evolving business needs. </p><br></li></ul><p>Market Research and Benchmarking</p><ul><li><p>Conduct in-depth market research and competitive benchmarking to identify industry trends, pricing dynamics, and emerging supplier capabilities. </p></li><li><p>Utilize market intelligence to inform strategic sourcing decisions and strengthen negotiation strategies.</p></li><li><p>Maintain a centralized database of market insights to support long-term procurement planning.</p><br></li></ul><p>Accountabilities - 2</p><p>Cross-Functional Collaboration</p><ul><li><p>Collaborate with cross-functional teams to align procurement activities with broader organizational objectives and operational requirements. </p></li><li><p>Support cross-departmental project teams in resolving procurement challenges and optimizing supply chain performance.</p><br></li></ul><p>Compliance and Audit Preparation</p><ul><li><p>Ensure full compliance with internal policies, external regulatory requirements, and industry best practices.</p></li><li><p>Ensure contract compliance with Nakilat frame agreements, and highlight any deviations to management to address. </p></li><li><p>Maintain thorough and accurate documentation to support audit readiness and transparency.</p></li><li><p>Conduct regular internal audits of procurement processes to identify gaps, strengthen controls, and ensure continuous adherence to standards.</p><br></li></ul><p>Customer and Supplier Relationship Management</p><ul><li><p>Develop and implement strategic relationship management plans for key suppliers and internal customers to enhance collaboration and service levels.</p></li><li><p>Conduct regular supplier performance reviews to assess compliance, address concerns, and identify opportunities for mutual growth and improvement.</p><br></li></ul><p>Supply Base Expertise and Transactional Efficiency</p><ul><li><p>Leverage an extensive knowledge of the supplier market to support informed decision-making, supplier selection, and cost-effective procurement strategies.</p></li><li><p>Effectively manage a high volume of Purchase Request (PR) to Purchase Order (PO) transactions with accuracy, efficiency, and adherence to procurement timelines. </p></li><li><p>Streamline transactional workflows and systems to ensure timely order processing, fulfillment, and alignment with operational requirements. </p></li><li><p>Effectively highlight the requirements and create a strong link between category team in terms of moving ad-hoc requirements to the contracts.</p><br></li></ul><p>E-sourcing</p><ul><li><p>Identify opportunities for e-sourcing and provide recommendations to the Senior Marine Purchasing Officer.</p><br></li></ul><p>Record Management:</p><ul><li><p>Maintain accurate departmental records for audit trail purposes as per Policies & Procedures (P&P) of the purchasing section.</p></li><li><p>Maintain appropriate records to ensure that the procurement process and the contractual agreements are accurately documented for accountability and audit purposes.</p></li><li><p>Provide assistance in managing the administrative process from preparation of all documents till the award of the contract.</p></li><li><p>Assist the Senior Marine Purchasing Officer in maintaining all related procurement documents and manuals.</p></li><li><p>Assist in the preparation of Requests for Quotation, Initiation to Bid, Requests for Proposal and ensure timely dispatch of these documents to concerned parties. </p><br></li></ul><p>Accountabilities - 3</p><p>Quality, Health, Safety, & Environment (QHSE):</p><ul><li><p>Adhere to all relevant QHSE policies, procedures, instructions and controls so that NAKILAT provides safe, world class, secure and environmentally responsible service to customers, the public and its own people.</p><br></li></ul><p>Policies, Systems, Processes & Procedures:</p><ul><li><p>Follow all relevant departmental policies and procedures so that work is carried out in a controlled and consistent manner.</p></li><li><p>Work with other team members to streamline and optimize the related processes to improve the efficiency of the Section.</p><br></li></ul><p>Others:</p><ul><li><p>Carry out any other duties as directed by the immediate supervisor.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications, Experience and Job Skills</p><p>Qualifications:</p><ul><li><p>Bachelor’s Degree in Engineering, Supply Chain, Business Administration, or any other related discipline. </p></li><li><p>Recognized international certification in Supply Chain or Logistics is a plus.</p><br></li></ul><p>Experience:</p><ul><li><p>Minimum 4 years of experience in procurement of materials, equipment and spare parts or similar position. </p></li><li><p>Experience in the maritime sector (with a Ship Owner/Ship Manager) or Oil & Gas Industry experience will be a distinct advantage.</p><br></li></ul><p>Job Specific Skills:</p><ul><li><p>Good knowledge of marine environment.</p></li><li><p>Computer literate with sound knowledge of SAP and Microsoft suite of products.</p></li></ul>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Passionate about creating exceptional dining experiences through outstanding service, operational excellence, and strong leadership? As a Food & Beverage Manager, you will lead and oversee the hotel’s Food & Beverage operations, ensuring exceptional guest experiences, high service standards, and strong financial performance while inspiring and developing our Heartists.</p><br><p><strong>What is in it for you:</strong></p><br><ul><li>Employee benefit card offering discounted rates at Accor properties worldwide.</li><li>Learning programs through our Academies and the opportunity to earn qualifications while you work.</li><li>Opportunity to develop your talent and grow within your property and across the world.</li><li>Ability to make a difference in the local community through our Corporate Social Responsibility activities, including Planet 21.</li></ul><p><strong>What you will be doing:</strong></p><br><ul><li>Lead, manage, coach, and develop the Food & Beverage team to deliver exceptional service and operational excellence.</li><li>Oversee the day to day operations of multiple Food & Beverage outlets, ensuring smooth and efficient service across all areas.</li><li>Personally lead and oversee F&B catering and high volume operations, maintaining a strong presence on the floor and ensuring operational excellence.</li><li>Ensure all Food & Beverage outlets consistently deliver exceptional guest experiences in line with luxury hospitality and brand standards.</li><li>Monitor service quality, guest satisfaction, productivity, and operational performance while ensuring compliance with hotel policies and brand standards.</li><li>Develop and implement strategies to maximize revenue, profitability, guest satisfaction, and overall F&B performance.</li><li>Take ownership of F&B financial performance, including P&L management, budgeting, forecasting, cost control, and achieving departmental targets.</li><li>Monitor food and beverage costs, labour costs, inventory, purchasing, and wastage to ensure effective cost management.</li><li>Coordinate closely with the Kitchen, Housekeeping, Front Office, Engineering, Sales & Marketing, and other departments to ensure seamless hotel operations.</li><li>Conduct regular operational and service inspections to ensure cleanliness, presentation, service standards, and brand compliance are consistently maintained.</li><li>Handle guest feedback, requests, and complaints promptly and professionally, ensuring effective resolution and maintaining guest loyalty.</li><li>Support recruitment, onboarding, training, coaching, and performance management of Heartists.</li><li>Identify opportunities for continuous improvement and implement initiatives to enhance service quality, operational efficiency, and financial results.</li><li>Ensure compliance with health, safety, hygiene, food safety, and other applicable hotel standards and regulations.</li><li>Lead by example, fostering a positive, collaborative, and performance-driven working environment.</li></ul><br>Qualifications<br><br><p>Your experience and skills include:</p><br><ul><li>Strong passion for luxury hospitality, guest engagement, and service excellence.</li><li>Minimum 5 years of managerial experience in Food & Beverage, including Restaurant Manager/General Manager experience.</li><li>Minimum 2 years of experience as an Assistant F&B Manager or F&B Manager in charge.</li><li>Minimum 5 years of managerial experience in the Middle East/GCC, preferably Dubai or Doha.</li><li>Previous experience in a 5-star luxury and large-scale operation is preferred.</li><li>Proven experience managing multiple outlets, catering, and high-volume operations.</li><li>Hands on and operationally driven, with strong floor presence.</li><li>Strong knowledge of P&L, budgeting, cost control, and F&B financial performance.</li><li>Excellent leadership, communication, coaching, and problem-solving skills.</li><li>Strong understanding and implementation of luxury and brand standards.</li><li>Proficiency in Microsoft Office and F&B/POS systems is an advantage.</li><li>Flexibility to work shifts, weekends, and public holidays.</li></ul><br>Additional Information<br><br><p>Your team and working environment:</p><br><p>We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.</p><br><p>Our commitment to Diversity & Inclusion:</p><br><p>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p>Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, vibrant new retail, commercial and residential development in the heart of Qatar’s capital, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool. Ideal for business or leisure and is just 15 minutes’ drive from Hamad International Airport and 10 minutes from West Bay.</p><br><p>.</p><br> </div>
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26134499<br><br><strong>Job Category</strong> Housekeeping & Laundry<br><br><strong>Location</strong> Ras Abu Abboud Street, PO Box 26662, Doha 26662, QatarVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br><br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualification<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br></em>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. <strong>Be</strong> where you can do your best work, <strong>begin</strong> your purpose, <strong>belong</strong> to an amazing global team, and <strong>become</strong> the best version of you.
Airswift are a Global Manpower Provider specialising in the Energy, Infrastructure & IT sectors. Present in more than 70 countries around the world, our reach and capabilities in the markets we service is unparalleled in the industry.<br><br>Role<br><br>We are working with a Major Oil & Gas operator to source for Commissioning Lead (Onshore Telecom) specialising in offshore compression. This is a long-term contract role working on a residential basis 6-days per week / 10 hours per day. Please see details below:<br><br>Title: Commissioning Lead (Onshore Telecom)<br><br>Start Date: Negotiable (typically within 1 month notice)<br><br>Duration: 36 months (potential for extension)<br><br>Location: Onshore (site based), Qatar<br><br>Working Schedule: 6-days per week / 10 hours per day<br><br>Job Purpose<br><br>The Telecom Commissioning Lead Oversee all Pre-Commissioning and Commissioning activities for Telecom discipline executed offshore by the EPC Contractor. Ensure systems and sub-systems meet project specification requirements as per approved procedures.<br><br>Job Context &Major Challenge(s)<br><br>Oversee Contractors MCC, CSA, and RFSU activities progress Ensure effectiveness of System Completion database, and procedures Monitor with CONTRACTOR the Commissioning schedule to ensure planning and sequence are in line with projects milestones Organise weekly meeting with CTR counterpart Report Precom-Comm progress to N+1Participate to CTPs Kick of meetings Participate to all Walkdown Certificates (MC & RFSU) Participate to Punchs follow-up and clearance meeting Participate to CPY / CTR & Vendors offshore meetings Cover FATs and make presentation / report, photos and punchs follow-up Act in place of Supervisors when there are simultaneous activities in different platforms or during Supervisors time-off/Unavailibity Visit Well Head and Riser Platforms and provide support to his/her Supervisors.<br><br>Key Accountabilities<br><br>Reports to Head of Commissioning. Witness contractors’ scope of work and progress in accordance with project requirements. Follow-up construction activities and progress during Pre-shutdown and shutdown of the Brownfield WHPs & RTs. Oversee Brownfield offshore Pre-Commissioning & Commissioning execution activities and ensure their safety and compliant. Follow-up punch list creation, categorisation and clearance via weekly meeting with Contractor. Verify the completeness of EPC CONTRACTOR’s completion dossiers for mechanical completion, pre-commissioning, and commissioning through to handover to permanent asset. Monitor and verify EPC Contractor’s preservation activities and ensure it meet project requirements. Coordinate, capture, and share SC Lessons Learned (LL) for inclusion in the project lessons learned register. Monitor progress and status of subsystems using the completion management system and ensure timely handovers. Oversee and control all mechanical completion (MC), pre-commissioning (CSA), and commissioning documentation (RFSU).<br><br>Qualifications<br><br>Minimum Requirements<br><br>Bachelors Degree in Applied Sciences or Engineering<br><br>Knowledge And/or Experience<br><br>12 years experience with large-project commissioning in the Oil & Gas Industry, including 3 year of experience in a supervisory role, including acting roles, or oversight of service/vendor personnel. Strong knowledge and understanding of Completion certificate types Strong decision making and prioritization skills under pressure technical, analytical, and interface skills. Strong knowledge and understanding of punch list categorization Experience using Completion Management Systems (CMS) data base such as PIMS, Win PCS, ICAPS, Hexagon or similar. Familiarity with construction, QA/QC, and Operations interfaces. Excellent organizational, reporting, and communication skills. Strong understanding of HSE standards and safe system handover practices.<br><br>Technical And Business Skills<br><br>A strong commitment to safety protocols and procedures of offshore site environment. Effective coordination with all parties involved and reporting skills. Strong organizational and technical judgment skills Ability to adapt to tight deadlines, heavy workloads, and frequent changes in priorities Excellent communication skills to read, write, and speak fluent English Have pre-commissioning, commissioning and start-up experience as a commissioning performer on major Oil & Gas projects. Proficient in Microsoft Office suite of software programs, computer literacy. Good communication and influencing skills.
<p>The Spa Therapist Team Leader is responsible for delivering exceptional spa treatments while providing hands-on leadership and operational support to the Spa Therapist team. This role combines the expertise of a highly skilled Spa Therapist with the responsibilities of a Team Leader. The position ensures consistency in treatment standards, guest experience, hygiene, team performance, and daily spa operations while embodying the wellness philosophy and values of Our Habitas Ras Abrouq.</p><p><strong>Spa Treatments & Guest Experience</strong></p><ul><li>Perform a range of professional spa and wellness treatments, including massages, body treatments, facials, and other services in accordance with qualifications and property standards.</li><li>Conduct guest consultations to understand individual needs, preferences, medical considerations, and treatment expectations.</li><li>Recommend appropriate treatments, wellness experiences, and retail products based on guest needs.</li><li>Deliver personalized and intuitive service while maintaining guest privacy, dignity, comfort, and confidentiality.</li><li>Maintain thorough knowledge of all spa treatments, wellness experiences, packages, products, and promotions.</li><li>Respond professionally to guest feedback and support the resolution of any service concerns.</li><li>Build positive guest relationships and encourage repeat visits through exceptional service.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Provide day-to-day leadership, guidance, and support to the Spa Therapist team.</li><li>Lead by example by consistently demonstrating excellent treatment techniques, grooming, professionalism, and guest service.</li><li>Conduct daily briefings and ensure therapists are prepared for scheduled treatments and activities.</li><li>Coach and train therapists on treatment protocols, product knowledge, service standards, and guest engagement.</li><li>Monitor treatment quality and consistency and provide constructive feedback where required.</li><li>Support the Spa & Wellness Manager with onboarding, training, performance reviews, and development plans.</li><li>Assist in preparing team schedules and ensuring appropriate therapist coverage based on business levels.</li><li>Act as the primary point of contact for the therapist team in the absence of the Spa & Wellness Manager.</li></ul><p><strong>Spa Operations Support</strong></p><ul><li>Support the smooth day-to-day operation of the Spa and Wellness facilities.</li><li>Monitor treatment schedules to ensure appointments run efficiently and on time.</li><li>Ensure treatment rooms are correctly prepared before and reset after every treatment.</li><li>Conduct regular checks of treatment rooms, relaxation areas, and therapist preparation areas.</li><li>Ensure sufficient availability of linens, amenities, oils, treatment products, and other supplies.</li><li>Report maintenance concerns and equipment issues promptly.</li><li>Support opening and closing procedures and ensure required operational checklists are completed.</li></ul><p><strong>Health, Safety & Hygiene</strong></p><ul><li>Maintain the highest standards of cleanliness, hygiene, sanitation, and infection control.</li><li>Ensure all therapists comply with established treatment, hygiene, health, and safety procedures.</li><li>Ensure equipment, treatment tools, and treatment areas are appropriately cleaned and sanitized.</li><li>Follow all relevant Qatar health and safety regulations and property policies.</li><li>Ensure contraindications and relevant guest health information are properly considered before treatments.</li><li>Immediately report any accidents, incidents, injuries, hazards, or guest health concerns in accordance with established procedures.</li></ul><p><strong>Retail & Revenue Support</strong></p><ul><li>Support the achievement of treatment and retail revenue targets.</li><li>Recommend retail products and additional treatments based on genuine guest needs rather than a transactional sales approach.</li><li>Encourage therapists to identify appropriate opportunities for treatment upgrades and product recommendations.</li><li>Assist with stock monitoring, inventories, and product requisitions.</li><li>Monitor treatment product usage and minimize unnecessary wastage.</li><li>Support spa promotions, wellness programs, packages, and other revenue-generating initiatives.</li></ul><p><strong>Administration & Collaboration</strong></p><ul><li>Maintain accurate guest consultation and treatment records.</li><li>Assist with therapist schedules, treatment assignments, inventories, and departmental reports.</li><li>Communicate guest feedback, operational issues, and team concerns to the Spa & Wellness Manager.</li><li>Work closely with Guest Experience, Front Office, Housekeeping, Engineering, and other departments to ensure a seamless guest journey.</li><li>Participate in departmental meetings, training programs, property activities, and wellness initiatives as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Recognized qualification or certification in Massage Therapy, Spa Therapy, Beauty Therapy, Holistic Therapy, or a related discipline.</p><p><strong>Experience</strong></p><ul><li>Minimum 3 5 years of professional Spa Therapist experience, preferably within luxury hotels, resorts, lifestyle hospitality, or premium wellness environments.</li><li>Previous experience as a Senior Spa Therapist, Lead Therapist, or Team Leader is preferred.</li><li>Strong practical knowledge of massage techniques, body treatments, facials, and wellness therapies.</li><li>Knowledge of anatomy, physiology, treatment contraindications, hygiene, and sanitation standards.</li><li>Experience coaching or training other therapists is highly desirable.</li><li>Strong command of English; additional languages are an advantage.</li><li>Previous experience in a luxury resort or wellness-focused environment is an advantage.</li></ul>
<p>The Spa Therapist Team Leader is responsible for delivering exceptional spa treatments while providing hands-on leadership and operational support to the Spa Therapist team. This role combines the expertise of a highly skilled Spa Therapist with the responsibilities of a Team Leader. The position ensures consistency in treatment standards, guest experience, hygiene, team performance, and daily spa operations while embodying the wellness philosophy and values of Our Habitas Ras Abrouq.</p><p><strong>Spa Treatments & Guest Experience</strong></p><ul><li>Perform a range of professional spa and wellness treatments, including massages, body treatments, facials, and other services in accordance with qualifications and property standards.</li><li>Conduct guest consultations to understand individual needs, preferences, medical considerations, and treatment expectations.</li><li>Recommend appropriate treatments, wellness experiences, and retail products based on guest needs.</li><li>Deliver personalized and intuitive service while maintaining guest privacy, dignity, comfort, and confidentiality.</li><li>Maintain thorough knowledge of all spa treatments, wellness experiences, packages, products, and promotions.</li><li>Respond professionally to guest feedback and support the resolution of any service concerns.</li><li>Build positive guest relationships and encourage repeat visits through exceptional service.</li></ul><p><strong>Team Leadership & Development</strong></p><ul><li>Provide day-to-day leadership, guidance, and support to the Spa Therapist team.</li><li>Lead by example by consistently demonstrating excellent treatment techniques, grooming, professionalism, and guest service.</li><li>Conduct daily briefings and ensure therapists are prepared for scheduled treatments and activities.</li><li>Coach and train therapists on treatment protocols, product knowledge, service standards, and guest engagement.</li><li>Monitor treatment quality and consistency and provide constructive feedback where required.</li><li>Support the Spa & Wellness Manager with onboarding, training, performance reviews, and development plans.</li><li>Assist in preparing team schedules and ensuring appropriate therapist coverage based on business levels.</li><li>Act as the primary point of contact for the therapist team in the absence of the Spa & Wellness Manager.</li></ul><p><strong>Spa Operations Support</strong></p><ul><li>Support the smooth day-to-day operation of the Spa and Wellness facilities.</li><li>Monitor treatment schedules to ensure appointments run efficiently and on time.</li><li>Ensure treatment rooms are correctly prepared before and reset after every treatment.</li><li>Conduct regular checks of treatment rooms, relaxation areas, and therapist preparation areas.</li><li>Ensure sufficient availability of linens, amenities, oils, treatment products, and other supplies.</li><li>Report maintenance concerns and equipment issues promptly.</li><li>Support opening and closing procedures and ensure required operational checklists are completed.</li></ul><p><strong>Health, Safety & Hygiene</strong></p><ul><li>Maintain the highest standards of cleanliness, hygiene, sanitation, and infection control.</li><li>Ensure all therapists comply with established treatment, hygiene, health, and safety procedures.</li><li>Ensure equipment, treatment tools, and treatment areas are appropriately cleaned and sanitized.</li><li>Follow all relevant Qatar health and safety regulations and property policies.</li><li>Ensure contraindications and relevant guest health information are properly considered before treatments.</li><li>Immediately report any accidents, incidents, injuries, hazards, or guest health concerns in accordance with established procedures.</li></ul><p><strong>Retail & Revenue Support</strong></p><ul><li>Support the achievement of treatment and retail revenue targets.</li><li>Recommend retail products and additional treatments based on genuine guest needs rather than a transactional sales approach.</li><li>Encourage therapists to identify appropriate opportunities for treatment upgrades and product recommendations.</li><li>Assist with stock monitoring, inventories, and product requisitions.</li><li>Monitor treatment product usage and minimize unnecessary wastage.</li><li>Support spa promotions, wellness programs, packages, and other revenue-generating initiatives.</li></ul><p><strong>Administration & Collaboration</strong></p><ul><li>Maintain accurate guest consultation and treatment records.</li><li>Assist with therapist schedules, treatment assignments, inventories, and departmental reports.</li><li>Communicate guest feedback, operational issues, and team concerns to the Spa & Wellness Manager.</li><li>Work closely with Guest Experience, Front Office, Housekeeping, Engineering, and other departments to ensure a seamless guest journey.</li><li>Participate in departmental meetings, training programs, property activities, and wellness initiatives as required.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Recognized qualification or certification in Massage Therapy, Spa Therapy, Beauty Therapy, Holistic Therapy, or a related discipline.</li><li>Minimum 3-5 years of professional Spa Therapist experience, preferably within luxury hotels, resorts, lifestyle hospitality, or premium wellness environments.</li><li>Previous experience as a Senior Spa Therapist, Lead Therapist, or Team Leader is preferred.</li><li>Strong practical knowledge of massage techniques, body treatments, facials, and wellness therapies.</li><li>Knowledge of anatomy, physiology, treatment contraindications, hygiene, and sanitation standards.</li><li>Experience coaching or training other therapists is highly desirable.</li><li>Strong command of English; additional languages are an advantage.</li><li>Previous experience in a luxury resort or wellness-focused environment is an advantage.</li></ul>
???? Welcome to Your Next Adventure!<br><br>Snoonu is looking for a Head of Revenue Recognition to own end-to-end revenue recognition and settlement accounting across our multi-country footprint (Qatar, Kuwait, and Oman). This role sits at the heart of Finance — ensuring that complex, multi-rail transaction flows (cash, card, wallet, BNPL, and POS) are recognized, reconciled, and reported in line with IFRS 15 and Snoonu's accounting policies. You will lead a team of finance professionals responsible for daily and monthly reconciliations, partner settlement operations, and cash-flow forecasting, while setting the accounting policy, controls, and governance framework that keep revenue recognition accurate, compliant, and audit-ready. This is a senior leadership role that combines strong technical accounting judgment with the ability to coach a team, present decision-ready reports to Finance leadership, and act as the trusted point of contact for merchants, banks, and auditors.<br><br>???? What You’ll Get Your Hands On<br><br>Own Revenue Recognition & Settlement Operations: Lead end-to-end fund-flow, reconciliation, and revenue-recognition reporting across Qatar, Kuwait, and Oman, ensuring revenue, fees, and merchant liabilities are recognized in accordance with IFRS 15 and managing a team responsible for accurate and timely settlement outcomes. Set Revenue Recognition Policy & Accounting Treatment: Define and maintain the accounting policy and liability mapping that determine how multi-rail transactions (cash, card, wallet, BNPL, POS) are translated into revenue, fees, and merchant liabilities, ensuring consistent application of IFRS 15 across all entities. Translate Business Requirements into Accounting Logic: Partner with Finance Systems and business stakeholders to turn new business and product requirements into documented, well-controlled accounting treatments, reducing reliance on manual spreadsheet processes. Design Controls & Exception Handling: Establish validation controls, exception-management processes, and dispute-resolution workflows (e.g., IBAN validation, eligibility checks) that reduce manual intervention and strengthen the integrity of settlement and revenue data. Govern Recurring Revenue Adjustments: Oversee the calculation, validation, and posting of recurring revenue-impacting items — delivery promotions, canceled-order wallet/bank adjustments, and delivered-order refunds and coverage mapping — across AMS and Odoo ERP. Lead Cash-Flow Forecasting & Payment Prioritization: Link collections, payouts, and merchant liabilities to provide Finance leadership with a decision-ready, working-capital view and a prioritized merchant payment plan. Drive System Migrations & Reconciliation: Lead ERP and platform migrations (e.g., AMS-to-Big Query-to-Odoo), including reconciliation of balances, resolution of exceptions, and stabilization of new finance workflows. Assess Financial Impact of Product & Marketplace Changes: Partner with Product, Commercial, Operations, and Engineering to evaluate the accounting and revenue impact of new initiatives (e.g., segmented offers, marketplace orders, multi-cart, loyalty programs) and design the resulting accounting treatment. Build Reporting & Dashboards: Oversee reporting and dashboards (Tableau, Power BI, Excel) that give the business real-time visibility into settlement status, reconciliation progress, and revenue-recognition KPIs. Act as Finance Point of Contact: Resolve queries from Accounts Managers, merchants, auditors, banks, and payment partners, and support internal and external audit walkthroughs with accurate, well-documented data. Lead & Develop the Team: Manage workload balancing, coaching, performance follow-up, and hiring input for the Partner Settlement and Revenue Recognition team. Drive Process & Control Improvement: Identify opportunities to streamline revenue-recognition and settlement processes and strengthen financial controls, building team capability so the function works faster and with greater accuracy.<br><br>????♂️ The Magic You Bring<br><br>Qualified Accountant: Bachelor's degree in Accounting, Finance, or a related field, and a recognized professional accounting qualification (CPA, CMA, or ACCA) is required. Experience: 6+ years of progressive experience in revenue recognition, financial reporting, or partner settlement, including demonstrated experience leading and developing a team; e-commerce, fintech, or marketplace experience is a strong plus. IFRS 15 Expertise: In-depth knowledge of IFRS 15 (Revenue from Contracts with Customers) and proven ability to apply it to complex, multi-rail transaction flows (cash, card, wallet, BNPL, POS), including judgment calls on recognition timing and merchant-liability treatment. Technical Accounting Judgment: Strong command of financial reporting standards and internal control frameworks, with the ability to design accounting treatments for new business scenarios and defend them to auditors and stakeholders. Leadership: Proven track record leading and developing a finance team — coaching, balancing workload, managing performance, and building team capability. Stakeholder Management: Confident communicator able to act as the primary finance liaison across Product, Commercial, Operations, and external stakeholders such as auditors, banks, and payment partners. Analytical Mindset: Strong ability to work through complex, high-volume financial data, identify root causes, and make well-supported accounting and business recommendations. Reporting Tools: Proficiency in Excel and familiarity with data-visualization tools (Power BI, Tableau) to review and present decision-ready reporting. Attention to Detail & Compliance: Meticulous approach to accuracy, with the judgment to escalate issues appropriately and uphold compliance with local regulations, IFRS, and Snoonu's internal policies. Adaptability: Comfortable operating across multiple legal entities and countries (Qatar, Kuwait, Oman) in a fast-paced, high-growth environment.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
???? Welcome to Your Next Adventure!<br><br>Snoonu is looking for a Head of Revenue Recognition to own end-to-end revenue recognition and settlement accounting across our multi-country footprint (Qatar, Kuwait, and Oman). This role sits at the heart of Finance — ensuring that complex, multi-rail transaction flows (cash, card, wallet, BNPL, and POS) are recognized, reconciled, and reported in line with IFRS 15 and Snoonu's accounting policies. You will lead a team of finance professionals responsible for daily and monthly reconciliations, partner settlement operations, and cash-flow forecasting, while setting the accounting policy, controls, and governance framework that keep revenue recognition accurate, compliant, and audit-ready. This is a senior leadership role that combines strong technical accounting judgment with the ability to coach a team, present decision-ready reports to Finance leadership, and act as the trusted point of contact for merchants, banks, and auditors.<br><br>???? What You’ll Get Your Hands On<br><br>Own Revenue Recognition & Settlement Operations: Lead end-to-end fund-flow, reconciliation, and revenue-recognition reporting across Qatar, Kuwait, and Oman, ensuring revenue, fees, and merchant liabilities are recognized in accordance with IFRS 15 and managing a team responsible for accurate and timely settlement outcomes. Set Revenue Recognition Policy & Accounting Treatment: Define and maintain the accounting policy and liability mapping that determine how multi-rail transactions (cash, card, wallet, BNPL, POS) are translated into revenue, fees, and merchant liabilities, ensuring consistent application of IFRS 15 across all entities. Translate Business Requirements into Accounting Logic: Partner with Finance Systems and business stakeholders to turn new business and product requirements into documented, well-controlled accounting treatments, reducing reliance on manual spreadsheet processes. Design Controls & Exception Handling: Establish validation controls, exception-management processes, and dispute-resolution workflows (e.g., IBAN validation, eligibility checks) that reduce manual intervention and strengthen the integrity of settlement and revenue data. Govern Recurring Revenue Adjustments: Oversee the calculation, validation, and posting of recurring revenue-impacting items — delivery promotions, canceled-order wallet/bank adjustments, and delivered-order refunds and coverage mapping — across AMS and Odoo ERP. Lead Cash-Flow Forecasting & Payment Prioritization: Link collections, payouts, and merchant liabilities to provide Finance leadership with a decision-ready, working-capital view and a prioritized merchant payment plan. Drive System Migrations & Reconciliation: Lead ERP and platform migrations (e.g., AMS-to-Big Query-to-Odoo), including reconciliation of balances, resolution of exceptions, and stabilization of new finance workflows. Assess Financial Impact of Product & Marketplace Changes: Partner with Product, Commercial, Operations, and Engineering to evaluate the accounting and revenue impact of new initiatives (e.g., segmented offers, marketplace orders, multi-cart, loyalty programs) and design the resulting accounting treatment. Build Reporting & Dashboards: Oversee reporting and dashboards (Tableau, Power BI, Excel) that give the business real-time visibility into settlement status, reconciliation progress, and revenue-recognition KPIs. Act as Finance Point of Contact: Resolve queries from Accounts Managers, merchants, auditors, banks, and payment partners, and support internal and external audit walkthroughs with accurate, well-documented data. Lead & Develop the Team: Manage workload balancing, coaching, performance follow-up, and hiring input for the Partner Settlement and Revenue Recognition team. Drive Process & Control Improvement: Identify opportunities to streamline revenue-recognition and settlement processes and strengthen financial controls, building team capability so the function works faster and with greater accuracy.<br><br>????♂️ The Magic You Bring<br><br>Qualified Accountant: Bachelor's degree in Accounting, Finance, or a related field, and a recognized professional accounting qualification (CPA, CMA, or ACCA) is required. Experience: 6+ years of progressive experience in revenue recognition, financial reporting, or partner settlement, including demonstrated experience leading and developing a team; e-commerce, fintech, or marketplace experience is a strong plus. IFRS 15 Expertise: In-depth knowledge of IFRS 15 (Revenue from Contracts with Customers) and proven ability to apply it to complex, multi-rail transaction flows (cash, card, wallet, BNPL, POS), including judgment calls on recognition timing and merchant-liability treatment. Technical Accounting Judgment: Strong command of financial reporting standards and internal control frameworks, with the ability to design accounting treatments for new business scenarios and defend them to auditors and stakeholders. Leadership: Proven track record leading and developing a finance team — coaching, balancing workload, managing performance, and building team capability. Stakeholder Management: Confident communicator able to act as the primary finance liaison across Product, Commercial, Operations, and external stakeholders such as auditors, banks, and payment partners. Analytical Mindset: Strong ability to work through complex, high-volume financial data, identify root causes, and make well-supported accounting and business recommendations. Reporting Tools: Proficiency in Excel and familiarity with data-visualization tools (Power BI, Tableau) to review and present decision-ready reporting. Attention to Detail & Compliance: Meticulous approach to accuracy, with the judgment to escalate issues appropriately and uphold compliance with local regulations, IFRS, and Snoonu's internal policies. Adaptability: Comfortable operating across multiple legal entities and countries (Qatar, Kuwait, Oman) in a fast-paced, high-growth environment.<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Rooms Administrator<br>The Rooms Administrator is responsible for providing administrative support to the Rooms Division, ensuring the efficient coordination of daily operations while maintaining the highest standards of accuracy, organization, and guest service. This role supports the Front Office and Rooms leadership team by managing Opera PMS, coordinating guest requests, handling departmental communications, and maintaining operational records.<br>Key Responsibilities<br>Manage and maintain guest reservations, profiles, room blocks, traces, alerts, and other operational information within Opera PMS.<br>Process, monitor, and respond to departmental emails, ensuring timely follow-up and accurate communication with guests and internal departments.<br>Coordinate and track guest requests, special arrangements, VIP preferences, and service recovery actions to ensure prompt resolution.<br>Maintain the Rooms Division calendar, including meetings, operational schedules, and important departmental activities.<br>Prepare daily, weekly, and monthly operational reports as requested by the Rooms leadership team.<br>Update and maintain departmental files, databases, and administrative records with a high level of accuracy and confidentiality.<br>Prepare professional correspondence, letters, memorandums, presentations, and spreadsheets using Microsoft Office applications.<br>Coordinate communication between Front Office, Housekeeping, Engineering, Guest Relations, Reservations, and other hotel departments to ensure seamless operations.<br>Assist with monitoring operational tasks, follow-up actions, and departmental deadlines.<br>Support the preparation of reports related to occupancy, arrivals, departures, VIP guests, room inventory, and other operational requirements.<br>Ensure guest requests received via telephone, email, Opera traces, GXP, or other communication channels are assigned, monitored, and completed within established service standards.<br>Maintain knowledge of Marriott and hotel operational procedures, ensuring compliance with company standards and data accuracy.<br>Operate standard office equipment and hotel systems efficiently while maintaining organized administrative processes.<br>Support Rooms Division projects, audits, quality assurance initiatives, and special assignments as delegated by management.<br>Maintain complete confidentiality of guest information and company data while complying with Marriott policies and procedures.<br>Core Competencies<br>Proficiency in Opera PMS and Microsoft Office.<br>Strong organizational and administrative skills.<br>Excellent written and verbal communication.<br>High attention to detail and accuracy.<br>Ability to prioritize multiple tasks in a fast-paced hotel environment.<br>Strong interpersonal skills with a guest-focused mindset.<br>Ability to work independently while supporting multiple departments.<br>Professionalism, discretion, and confidentiality in handling guest and company information.<br>PREFERRED QUALIFICATIONS <br>Education: 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.<br>Related Work Experience: 2 years’ experience in a guest services, front desk, or related Sales area.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: None <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About The Job<br><br>As an Account Lead within the Fintech Team at HTS, you will be responsible for driving the success of our fintech solutions with airline partners. You will work closely with airlines to launch new products, optimize and grow existing solutions, and develop new opportunities that drive both business growth and enhance the traveler experience.<br><br>You’ll be at the intersection of strategy, product development, and partnership management, working directly with airline stakeholders to ensure our fintech products align with their business objectives and success metrics. This role requires a combination of strong interpersonal skills, creativity, and analytical ability to navigate complex airline ecosystems and deliver impactful results.<br><br>What Would Your Day-to-day Look Like<br><br>Build & Manage Strategic Partnerships: Cultivate and manage relationships with airline partners to understand their needs, challenges, and opportunities in the fintech space. Product Development: Lead the development and launch of new fintech products for airlines. This includes driving product vision, collaborating with internal teams, and ensuring alignment with airline partners’ goals and success metrics. Optimize Existing Solutions: Work with airlines to improve and grow existing fintech products, ensuring they meet evolving business needs and maximize ancillary revenue opportunities. Product Implementations: Lead product implementations and delivery for diverse accounts, including project and stakeholder management, maintaining documentation, executing user acceptance testing and issue triaging. Data-Driven Insights: Leverage analytical tools and data to monitor product performance, assess customer feedback, and make data-backed decisions to optimize product offerings. Cross-Functional Collaboration: Work closely with internal teams (engineering, design, marketing, and customer success) to deliver seamless product experiences. Market Intelligence: Stay up-to-date with trends in the fintech and travel industries to anticipate market shifts and identify new opportunities for innovation.<br><br>An ideal candidate has<br><br>Strong interpersonal and communication skills to engage with stakeholders at all levels. Someone who can build trust with partners and internal teams through clarity, consistency, and professionalism. Ability in vibe coding/ prototyping products/ features or workflows with AI tooling like LLM (Claude, Gemini, Chatgpt, etc) Proven ability to manage and grow strategic partnerships. Excellent analytical skills with experience in data-driven decision-making. Creativity and strategic thinking to identify new opportunities in the fintech and travel spaces. Strong project management and organizational skills. Familiarity with airline operations, challenges, and revenue streams, or previous experience working within the airline industry is a strong plus. Native Arabic speaker with fluency in English. The ability to communicate effectively with ME and NA partners and stakeholders is crucial.<br><br>Perks And Benefits Of Working With Us<br><br>Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages. Carrot Cash travel stipend Flexdesk All Access Pass & Work-from-home stipend Entrepreneurial culture where pushing limits and taking risks is everyday business Open communication with management and company leadership Small, dynamic teams = massive impact<br><br>???????? Contractor Disclosure: Qatar ????????<br><br>This position is offered as an Independent Contractor role based in Qatar, supporting the Hopper Cloud / HTS (Hopper Technology Solutions) business unit. The successful candidate will engage with Hopper as an independent service provider and will not be considered a legal employee under the Qatar Labour Law (Law No. 14 of 2004). As the State of Qatar generally requires expatriates to have local visa sponsorship, the contractor is responsible for ensuring they have the legal right to work as a freelancer/contractor (e.g., via a self-sponsored visa or a business entity) and must manage all applicable local tax and social security requirements. This engagement is governed by a commercial service agreement and does not provide eligibility for company-sponsored benefits, statutory end-of-service gratuities, or paid leave typical of a standard sponsored employment contract.<br><br>More about Hopper<br><br>At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.<br><br>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.<br><br>While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.<br><br>Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.<br><br>Here are just a few stats that demonstrate the company’s recent growth:<br><br>Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.<br><br>Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.<br><br>Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.<br><br>Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.<br><br>Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, Comm Bank, Nubank, Flair Airlines and many more.<br><br>Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.<br><br>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.<br><br>Come take off with us!<br><br>At Hopper, we leverage AI-driven tools to assist our team in efficiently reviewing applications. These tools help us assess qualifications fairly and objectively. By submitting your application, you acknowledge the use of these automated screening technologies.
<p><h4>About Four Seasons:</h4>
<p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.</p>
<p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p>
<h4>About the location:</h4>
<p>Seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouse villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.</p>
<h4>Our team:</h4>
<p>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service, and passion.</p>
<h4>Job description:</h4>
<li>Coordinate daily room assignments and special cleaning tasks for housekeeping staff.</li>
<li>Monitor room status reports and update housekeeping systems accordingly.</li>
<li>Handle incoming calls and messages, dispatching requests to the housekeeping team promptly.</li>
<li>Maintain inventory of linens, cleaning supplies, and guest amenities, and support ordering as needed.</li>
<li>Prepare daily and monthly reports for management (productivity, lost & found, room status, etc.).</li>
<li>Assist in training and supporting housekeeping associates with systems and processes.</li>
<li>Ensure guest requests and complaints related to housekeeping are followed up efficiently.</li>
<li>Liaise with Front Office and Engineering to ensure smooth communication and operations.</li>
<h4>Preferred qualifications and skills</h4>
<li>Previous experience in housekeeping, front office, or administrative support (hospitality preferred).</li>
<li>Strong organizational skills with attention to detail.</li>
<li>Excellent communication skills, both verbal and written in English; Arabic is an asset.</li>
<li>Proficiency in Microsoft Office and hotel management systems (Opera/Fidelio or similar).</li>
<li>Ability to multitask and remain calm under pressure.</li>
<li>Strong sense of teamwork and guest service orientation.</li>
<h4>Our offering:</h4>
<li>Deeply instilled values based company culture.</li>
<li>Opportunities to build a successful career with global potential.</li>
<li>Unique strong culture - diversity of 50 different nationalities.</li>
<li>Living accommodation in a high quality, well-resourced apartment.</li>
<li>Excellent training and development opportunities.</li>
<li>Employee recognition programs.</li>
<li>Complimentary nights at Four Seasons hotels worldwide.</li>
<li>Paid annual home leave tickets.</li>
<li>Complimentary meals in employee restaurants.</li>
<li>Free transportation to work.</li>
<li>Medical coverage.</li>
<h4>Work authorization:</h4>
<p>The hotel will apply for the work authorization for a successful candidate.</p></p><p></p>
<strong>Job Description<br><br></strong>The Project Director is malomatia’s senior-most client-facing delivery leader and the single point of accountability for the client account. The role owns overall client delivery, contractual service outcomes, executive stakeholder confidence, full engagement P&L, account risk and profitable account growth.<br><br>The Project Director represents malomatia to client as the accountable executive for the complete engagement. The role integrates client relationship leadership, service delivery, contract performance, financial management, transformation, workforce readiness, risk and account growth into one account agenda. The Project Director owns the account business plan, protects the contracted baseline, improves profitability and converts qualified opportunities into sustainable revenue, while delegating day-to-day technical and operational management to the appropriate delivery leaders.<br><br><strong>Responsibilities<br><br></strong>Client Delivery and Executive Account Leadership:<br><br><ul><li> Act as malomatia’s senior accountable leader and primary executive interface for the client engagement.</li><li> Build trusted relationships with client executive sponsors, technology leadership, service owners and airport operational stakeholders.</li><li> Translate contractual commitments and client priorities into an integrated account plan covering service outcomes, transformation, finance, risk, workforce and growth.</li><li> Lead executive steering committees, business reviews and critical escalation forums, ensuring timely decisions and clear accountability.</li><li> Maintain a single, accurate executive view of engagement health, priorities, risks, dependencies and corrective actions.<br><br></li></ul><strong>Service Delivery And Operational Assurance<br><br></strong><ul><li> Own end-to-end contracted service outcomes across all in-scope technology towers, while delegating day-to-day delivery management to service and tower leaders.</li><li> Ensure disciplined management of availability, resilience, major incidents, problems, change, capacity, continuity, security, compliance, assets, configuration and service-level obligations.</li><li> Act as the senior escalation authority for major disruption, chronic performance issues and material customer concerns.</li><li> Demand evidence-based root-cause analysis, corrective action and prevention of recurring incidents.</li><li> Ensure airport operational criticality, controlled change, business continuity and service recovery requirements are reflected in delivery decisions.<br><br></li></ul><strong>Mobilization And Transition Oversight<br><br></strong><ul><li> Provide executive sponsorship and governance for mobilization and transition, without replacing the designated Transition Manager’s operational responsibilities.</li><li> Assure readiness across resources, knowledge transfer, access, tooling, CMDB, documentation, operational processes, service acceptance and customer communications.</li><li> Review transition risks, dependencies, readiness evidence and recovery actions; escalate material gaps before service acceptance.</li><li> Ensure a controlled handover into steady-state operations with clear ownership, acceptance criteria and unresolved-item governance.<br><br></li></ul><strong>Commercial, Contract And Financial Leadership<br><br></strong><ul><li> Own engagement P&L, revenue assurance, gross margin, billing readiness, cost-to-serve, forecast accuracy and financial risk.</li><li> Ensure service commitments remain within approved scope, assumptions, dependencies, contract terms and commercial baselines.</li><li> Govern change requests, variations, out-of-scope demand, service credits, claims and material commercial exposures with Finance, Legal and Sales.</li><li> Maintain an executive view of financial performance, cash and billing blockers, margin leakage, recovery actions and material decisions.</li><li> Balance service quality, resilience and customer value with disciplined commercial management.<br><br></li></ul><strong>Customer Value, Transformation And Continual Improvement<br><br></strong><ul><li> Maintain a governed improvement and transformation roadmap linked to resilience, productivity, user experience, operational efficiency and client priorities.</li><li> Ensure each initiative has an approved business case, measurable outcome, accountable owner, delivery plan and dependency assessment.</li><li> Use service data, trends and recurring issues to prioritize automation, modernization, lifecycle actions and technology refresh recommendations.</li><li> Protect service stability, security, regulatory obligations and live airport operations during transformation.<br><br></li></ul><strong>Account Growth And Business Development<br><br></strong><ul><li> Develop an account growth plan based on validated client needs, contract boundaries, delivery feasibility and measurable customer value.</li><li> Identify and qualify service extensions, projects, transformation initiatives and technology-refresh opportunities with Sales, Presales and Practice leadership.</li><li> Lead executive positioning, opportunity shaping, proposal defence and negotiation support for strategic opportunities.</li><li> Ensure architecture, capacity, risk, contractual route and commercial viability are validated before commitments are made.<br><br></li></ul><strong>Risk, Security, Compliance And Assurance<br><br></strong><ul><li> Own the engagement-level risk and issue posture, with timely escalation of material operational, contractual, financial, security, regulatory and reputational risks.</li><li> Ensure compliance with client policies, airport security and access requirements, applicable Qatar obligations, malomatia governance and relevant ISO/IEC 20000 and ISO/IEC 27001 controls.</li><li> Ensure audit findings, control gaps and non-conformities have accountable remediation plans and closure evidence.</li><li> Protect confidentiality, data handling, segregation of duties and conflict-of-interest controls across the engagement.<br><br></li></ul>People and Organization Leadership<br><br><ul><li> Build and lead a high-performing engagement organization with clear roles, delegated authority and measurable accountability.</li><li> Confirm workforce readiness, succession coverage, critical-skill availability, duty management and contingency arrangements.</li><li> Coach senior delivery leaders and establish a culture of ownership, transparency, customer focus and cross-functional collaboration.</li><li> Work with HR and Practice leadership on priority hiring, onboarding, retention, performance management and capability development.<br><br></li></ul><strong>Qualifications<br><br></strong>Mandatory Selection Criteria:<br><br><ul><li> Minimum 15 years of progressive IT experience, including at least 8 years in senior managed-services, outsourcing, programme, account or technology-operations leadership.</li><li> Demonstrated accountability for a large, complex, mission-critical 24x7 technology-services engagement with demanding availability, resilience and continuity expectations.</li><li> Proven experience as the senior client-facing and accountable delivery executive for a large, complex managed-services or technology-operations account, including executive governance, service commitments, major escalations and client-confidence recovery.</li><li> Demonstrated end-to-end accountability for integrated delivery across multiple technology towers, with authority to align operational, technical, commercial and transformation teams around client outcomes.</li><li> Strong commercial record covering P&L, financial forecasting, margin protection, revenue assurance, contract governance and disciplined change control.</li><li> Experience leading mobilization or transition into steady-state managed services, including readiness gates, knowledge transfer, service acceptance and operational stabilization.</li><li> Working knowledge of ITIL 4 service-management practices, major-incident governance, service continuity, capacity, problem management and continual improvement.</li><li> Ability to lead senior technical and service-delivery managers across infrastructure, cloud, network, workplace, monitoring and operational support domains.</li><li> Bachelor’s degree in Computer Science, Information Technology, Engineering, Business or a related discipline.</li><li> Fluent professional English, written and spoken, with strong executive writing and presentation capability.<br><br></li></ul><strong>Strongly Preferred<br><br></strong><ul><li> Leadership experience in aviation, airport technology, transportation, critical national infrastructure, utilities, telecommunications, banking or another high-availability 24x7 environment.</li><li> Direct airport-operations experience is advantageous but not mandatory where the candidate has successfully led comparable mission-critical environments and can demonstrate strong operational-risk, resilience and stakeholder leadership.</li><li> Qatar or GCC enterprise/government experience and familiarity with customer-facing delivery in the region.</li><li> Experience combining operational accountability with structured account development and value-led growth.</li><li> PMP, PRINCE2 Practitioner or equivalent programme/project credential; ITIL 4 certification is strongly preferred.</li><li> Working knowledge of ISO/IEC 20000, ISO/IEC 27001, COBIT and formal programme governance.<br><br></li></ul><strong>Core Competencies<br><br></strong><ul><li> Executive presence, concise communication and credible decision-making under pressure</li><li> Mission-critical service leadership, operational resilience and major-incident command</li><li> Customer relationship management and influence across executive, operational and technical stakeholders</li><li> Commercial judgment, financial acumen and contract discipline</li><li> Programme mobilization, transition assurance and operational-readiness governance</li><li> Risk-based prioritization, structured problem solving and evidence-based performance management</li><li> Ability to connect service data, customer priorities and business cases to practical transformation</li><li> Leadership across organizational and cultural boundaries, with strong talent-development capability</li><li> Account strategy, opportunity qualification and value-based growth without compromising delivery</li></ul>
<p><strong>1. Position Overview</strong></p><p><br></p><p>We are seeking a highly experienced and results-driven <strong>Senior Enterprise & Government Account Manager</strong> with a strong background in the ICT industry and extensive experience serving government entities, large enterprises, and strategic vertical industry customers.</p><p>The ideal candidate will have more than 10 years of relevant professional experience, with a proven track record of developing and managing strategic accounts within at least one specific vertical industry, such as Transportation, Healthcare, Government, Energy, Utilities, or other key enterprise sectors.</p><p>The successful candidate must possess deep industry knowledge, an established network of senior-level customer relationships, and the ability to identify, develop, and secure large-scale ICT business opportunities.</p><p>This position requires a combination of strategic account management, industry expertise, consultative solution selling, and strong business development capabilities.</p><p><br></p><p><strong>2. Key Responsibilities</strong></p><p><br></p><p><strong>A. Strategic Account Management & Customer Relationships</strong></p><p>Develop and execute strategic account plans for key government entities, large enterprises, and vertical industry customers.</p><p>Build, maintain, and expand long-term relationships with senior customer stakeholders, including C-level executives, CIOs, CTOs, IT Directors, and key business decision-makers.</p><p>Establish trusted-advisor relationships with strategic customers, understanding their business priorities, digital transformation strategies, and ICT investment plans.</p><p>Identify key decision-makers, influencers, procurement stakeholders, and ecosystem partners within target accounts.</p><p>Drive customer engagement at both executive and operational levels to strengthen account penetration and long-term business partnerships.</p><p><br></p><p><strong>B. Vertical Industry Business Development</strong></p><p>Take ownership of business development within one or more designated vertical industries, with a strong preference for candidates who have demonstrated long-term specialization in a particular sector.</p><p>Develop a comprehensive understanding of industry-specific business models, operational challenges, regulatory requirements, and technology investment trends.</p><p>Identify emerging ICT business opportunities arising from digital transformation, smart infrastructure, enterprise connectivity, cloud adoption, cybersecurity, and AI-driven transformation.</p><p>Develop sector-specific go-to-market strategies and customer engagement plans.</p><p>Leverage existing industry networks and customer relationships to generate new business opportunities and expand market share.</p><p><br></p><p><strong>C. ICT Solutions & Consultative Selling</strong></p><p>Lead complex ICT solution sales involving enterprise networking, telecommunications infrastructure, data centers, cloud computing, cybersecurity, digital platforms, and related technologies.</p><p>Understand customers' technical and business requirements and collaborate with presales, solution architects, and technical teams to develop competitive proposals.</p><p>Position integrated ICT solutions that address industry-specific business challenges and deliver measurable customer value.</p><p>Manage complex sales cycles, including opportunity qualification, solution development, commercial negotiation, tender participation, and contract closure.</p><p>Support the development of strategic partnerships and ecosystem-based solutions to address large-scale customer requirements.</p><p><br></p><p><strong>D. Government & Enterprise Project Development</strong></p><p>Identify and pursue strategic ICT projects, government digital transformation initiatives, and major enterprise technology investments.</p><p>Maintain strong engagement with relevant government authorities, public-sector organizations, industry stakeholders, and enterprise customers.</p><p>Develop a strong understanding of public-sector procurement processes, tender requirements, and enterprise purchasing mechanisms.</p><p>Lead the commercial development of major ICT projects, from early opportunity identification through contract award.</p><p>Coordinate internal and external resources to improve project competitiveness and successful deal closure.</p><p><br></p><p><strong>E. Sales Performance & Market Intelligence</strong></p><p>Achieve assigned revenue, order intake, profitability, and strategic account development targets.</p><p>Build and maintain a healthy sales pipeline with accurate opportunity forecasting.</p><p>Monitor market developments, competitor activities, customer investment priorities, and industry-specific technology trends.</p><p>Provide strategic market intelligence and customer insights to support business planning and product positioning.</p><p>Work closely with regional management, technical teams, and delivery organizations to ensure customer satisfaction and sustainable account growth.</p><p><br></p><p><strong>3. Qualifications & Experience</strong></p><p><br></p><p><strong>A. Professional Experience</strong></p><p>Bachelor's degree or above in Telecommunications, Information Technology, Computer Science, Engineering, Business Administration, or a related discipline.</p><p><strong>Minimum 10 years of professional experience in the ICT industry</strong>, preferably in enterprise sales, government account management, strategic business development, or key account management.</p><p><strong>Demonstrated long-term experience and deep specialization in at least one vertical industry</strong>, preferably Transportation, Healthcare, Government, Energy, Utilities, or other major enterprise sectors.</p><p>Proven experience managing strategic government or large enterprise accounts and developing complex ICT business opportunities.</p><p>Strong track record of achieving sales targets and securing major ICT contracts or projects.</p><p>Experience working with leading global ICT vendors, system integrators, telecommunications operators, or enterprise technology solution providers is highly desirable.</p><p><br></p><p><strong>B. Industry Expertise & Customer Network</strong></p><p>In-depth understanding of the business environment, technology requirements, and procurement dynamics of the candidate's specialized vertical industry.</p><p><strong>Established relationships with key customers and senior decision-makers within the relevant vertical industry are essential.</strong></p><p>Proven ability to independently identify business opportunities, access strategic customer stakeholders, and develop long-term customer relationships.</p><p>Strong understanding of digital transformation initiatives and ICT investment priorities within the relevant industry.</p><p>Experience engaging with government entities, public-sector organizations, or major enterprise groups is strongly preferred.</p><p><br></p><p><strong>C. ICT Knowledge & Commercial Capabilities</strong></p><p>Solid understanding of ICT solutions, including enterprise networks, connectivity, data centers, cloud infrastructure, cybersecurity, and digital transformation technologies.</p><p>Strong consultative selling, solution positioning, and value-based sales capabilities.</p><p>Experience managing large and complex ICT projects involving multiple stakeholders and extended sales cycles.</p><p>Strong commercial negotiation, contract management, and tender management skills.</p><p>Ability to collaborate effectively with technical, commercial, and delivery teams.</p><p><br></p><p><strong>4. Core Competencies</strong></p><p>Strategic Account Management</p><p>Government & Enterprise Customer Engagement</p><p>Vertical Industry Expertise</p><p>Executive-Level Relationship Management</p><p>Complex ICT Solution Selling</p><p>Business Development & Opportunity Creation</p><p>Strategic Sales Planning</p><p>Commercial Negotiation & Deal Closure</p><p>Cross-Functional Collaboration</p><p>Market Intelligence & Competitive Analysis</p><p><br></p><p><strong>5. Preferred Candidate Profile</strong></p><p>The ideal candidate is an experienced ICT sales professional who has spent a significant portion of their career developing business within a specific vertical industry and has built a strong network of strategic customer relationships.</p><p>Candidates with the following backgrounds will be particularly attractive:</p><p><strong>Transportation:</strong> Experience serving airports, airlines, railways, metro operators, ports, logistics companies, transportation authorities, or smart mobility organizations.</p><p><strong>Healthcare:</strong> Experience serving public and private hospitals, healthcare groups, health authorities, medical institutions, or digital healthcare organizations.</p><p><strong>Government:</strong> Experience serving ministries, government agencies, municipalities, public-sector institutions, or national digital transformation programs.</p><p><strong>Other Vertical Industries:</strong> Demonstrated specialization in Energy, Utilities, Education, Financial Services, Smart Cities, or other strategic enterprise sectors.</p><p><br></p><p><strong>6. Key Success Indicators</strong></p><p>Ability to establish and maintain senior-level relationships with strategic customers.</p><p>Depth of industry specialization and quality of existing customer networks.</p><p>Proven ability to originate and close large-scale ICT opportunities.</p><p>Consistent achievement of revenue and order intake targets.</p><p>Demonstrated success in expanding strategic accounts and developing new business within the designated vertical industry.</p>
Job description:<br><br><p><strong>Our business landscape</strong></p><p>We’re an award-winning global communications company operating in nine countries across the Middle East, North Africa, and Southeast Asia. Our strategy is to become the region’s leading digital infrastructure provider. Ooredoo Group’s strategic vision is guided by five key pillars:<br><br></p><ul> <li><strong>Value-Focused Portfolio:</strong> <br>Boosting asset returns by focusing on telco operations, towers, data centres, the sea <br>cable business and fintech.</li> <li><strong>Strengthen the Core:</strong> <br>Optimally using deployed capital and <br>maintain an appropriate cost structure.</li> <li><strong>Evolve the Core:</strong> <br>Monetising opportunities to generate new revenue streams via programmes focusing <br>on analytics, digitalisation of operations, and partnerships with digital service providers.</li> <li><strong>People:</strong> <br>Building an engaged and empowered workforce through integrated learning programs and coaching and mentoring.</li> <li><strong>Excellence in Customer Experience:</strong> <br>Creating superior customer experiences.<br><br></li> </ul><p>From day one, every employee who joins our team becomes an integral part of our success journey. <br>We offer you the chance to enhance your skills, advance your career, and maintain a healthy work-<br>life balance. Empowering you to catapult your personal and professional growth. If you’re looking <br>to challenge your growth potential, Ooredoo is the employer for you.</p><p><strong> </strong></p><p><strong>Job overview </strong></p><ul> <li>The Associate Director - Cloud Infrastructure & Workplace Solutions is a senior executive leadership role responsible for defining, driving, and governing the technology strategy globally for Ooredoo Group. This role bridges strategic group-level vision with operating company (OpCo) execution, ensuring that all regional operating companies align with modernized, scalable, and secure infrastructure standards and vision</li> <li>As the strategic anchor for the group, the Director oversees the modernization of core infrastructure, hybrid/multi-cloud environments, and digital workplace solutions to enhance operational efficiency, maximize cost synergies, and enable a seamless digital experience for employees across the group</li> <li>The role holder maintains close contact with Technology Directors at the operating companies and works closely with other members of the technology teams to drive the overall vision, technology road maps, and world-class network and IT architectures to enable capital efficient plans </li> </ul><p><strong>Your impact on our goals</strong></p><ul> <li>Group strategy and roadmaps: Define and drive Group-level IT Cloud, Infrastructure, and Modern Workplace roadmaps, architectures, and engineering practices aligned with the overall Group vision</li> <li>Governance and standards: Establish architectural principles, technology standards, and governance processes to be adopted across all operating companies (OpCos)</li> <li>AI and GPU Strategy: Define the Group strategy for GPU/accelerated computing and lead the implementation of AI infrastructure technologies across the technology domain and OpCos</li> <li>OpCo oversight and support: Steering infrastructure program execution in local OpCos, conducting performance/SLA reviews, and providing technical support to resolve complex infrastructure issues</li> <li>Best Practice Transfer: Act as the primary bridge to OpCo CTOs/CIOs to drive the adoption of Agile delivery, DevOps, automation, and standardized planning techniques</li> <li>Cloud Modernization: Architect and scale hybrid/multi-cloud environments (AWS, Azure, GCP) while driving data center consolidation, virtualization, and legacy-to-cloud migrations</li> <li>Digital Workplace and Managed Services: Champion next-generation workplace tools (UCaaS, productivity suites, IAM) to enhance employee experience, and govern the managed service partner delivering internal IT services</li> <li>Vendor and sourcing Synergies: Partner with Strategic Sourcing to evaluate bids, select vendors, and develop strategic relationships with major hyper-scalers to secure group-level economies of scale</li> <li>Financial Management: Manage Group-level CapEx and OpEx budgets, implementing robust FinOps practices to optimize infrastructure and cloud spend across all OpCos</li> <li>Security and compliance: Collaborate with the Group CIS to embed zero-trust architecture, disaster recovery, and data privacy compliance (e.g., GDPR) into all infrastructure designs.</li> <li>Cross-Functional and M&A Partnering: Collaborate with group technology teams and business units to enable capital-efficient plans, support commercial strategies, and lead M&A technology due diligence</li> </ul><p><strong>Team dynamics </strong></p><p><strong>Internal</strong><strong> </strong></p><ul> <li>Other Group departments relating to the evolution of technology architectures. Engaging OpCos in the execution of group strategy and in support of OpCo technology initiatives</li> </ul><p><strong>External</strong></p><ul> <li>Technology Vendors and associated 3rd party’s regarding evolution of technology. Regulators, Operators and Industry Associations to promote the Ooredoo requirements and desires as well as shape industry and specific market requirements</li> </ul><p> </p><p><strong>Your profile</strong></p><p><strong>Experience </strong></p><ul> <li>15 years’ experience directly related to the duties and responsibilities specified.</li> <li>Proven success influencing without authority across federated teams and vendors.</li> <li>Previous OpCo technology director or equivalent key group-technology role in the mobile telecom industry and prior experience in fixed telecom international experience, preferably in the MENA region</li> <li>Vast experience with developing & executing Cloud & Infrastructure technology strategies</li> <li>Vast knowledge of key Cloud providers & Virtualization technologies.</li> <li>High level of awareness regarding changes in technology standards and their repercussions for the group and operating companies</li> <li>Experience in developing and implementing technology strategies, and establishing and maintaining strategic relationships</li> <li>Strong understanding of business requirements and ability to translate those into impact on the Cloud, containerization, and infrastructure technology landscape.</li> <li>Ability to explain key aspects of technology innovation, information systems, and networks to lay people</li> <li>Cloud certification from AWS, GCP, or MS Azure.</li> <li>Experience in developing and implementing technology strategies, and establishing and maintaining strategic relationships</li> <li>Strong understanding of business requirements and ability to translate those into impact on the IT architecture & applications Landscape.</li> <li>Vast knowledge of mobile telecom IT architecture & applications systems, platforms and technologies, including hardware and software components</li> <li>Experience in developing and implementing technology strategies, and establishing and maintaining strategic relationships</li> <li>Strong understanding of technology trends, best practices, and management of technology innovation operations</li> <li>Ability to explain key aspects of technology innovation, information systems, and networks to lay people.</li> <li>Designed and operated GPU platforms for training and inference across cloud and/or on‑prem, with multi‑tenant isolation, queueing/scheduling and quota management.</li> <li>Owned M365 tenant architecture & governance.</li> </ul><p><strong>Qualifications</strong></p><ul> <li>Technology Degree</li> <li>International experience, preferably in the MENA and SEA regions</li> <li>Fluent in English – Arabic/French a plus</li> </ul><p><strong>Must-have skills </strong></p><p><strong>Technical</strong></p><ul> <li>Technical</li> <li>Technology Strategist - Advanced</li> <li>Technology Performance Management - Advanced</li> <li>Information Technology - Advanced</li> <li>Analytical Thinking - Advanced</li> <li>Cloud Technologies - Advanced</li> <li>IT infrastructure – Advanced.</li> <li>IT Collaboration solutions - Advanced</li> <li>GPU/HPC Technologies – Advanced</li> <li>ITIL Practices - Advanced </li> </ul><p> </p><p><strong>Behavioural</strong></p><ul> <li>Networking & Influencing Collaboratively - Advanced </li> <li>Delivering Results & Fostering Ownership - Advanced </li> <li>Building Customer Value - Advanced </li> <li>Leading Teams - Advanced </li> <li>Driving Change - Advanced </li> <li>Shaping Strategy - Advanced<strong> </strong></li></ul>
<strong>Role Objective<br><br></strong>Our organization operates in a manner that consistently protects workers and the public as well as natural and cultural resources in compliance with regulatory commitments. The organization partners with government agencies and stakeholders to ensure the clear, systematic integration of ESH&Q principles into design, planning, decision making, and work processes.<br><br>The Laboratory Health Safety Specialist offers expert knowledge and skills in order to generate and promote a positive health and safety culture. This represents a key role in helping to control occupational risk. The Laboratory Health Safety Specialist will help plan, implement, monitor, and review the protective and preventive measures that our organization is required, or chooses, to follow and works to minimize operational losses, occupational health problems, accidents and injuries.<br><br>The Laboratory Health Safety Specialist will carrying out safety & health audits and assessments, identifying and resolving safety & health problems and ensuring necessary changes are implemented. They also carry out important staff training and ensure all members of the workforce recognize and understand their own contributions to improved safety performance.<br><br>Processes that implement the HSSE Program and are common to our organization are defined in the organization-wide procedures. Processes that implement the organization Laboratory Safety & Health Program and are not common to the organization are defined in the organization-specific procedures. Laboratory Health Safety Specialist will develop and ensure implementation of requirements at the organization Laboratories.<br><br><strong>Detailed Roles And Responsibilities<br><br></strong><ul><li>Lead in developing a Laboratory Safety Manual (LSM) for each laboratory or research function in the organization in collaboration with the researchers and the Lab Safety Manager for each Lab. </li><li>Oversee and audit the implementation of the safety plan in each Lab.</li><li>Act as the organization’s technical authority for health and safety codes, standards and regulations. Recommend policy, interpret top-level requirements, provide independent verification, and provide crosscutting work processes, procedures, and resources related to safety and health.</li><li>Ensure the organization complies with current health and safety legislation, approved codes of practice and guidance. </li><li>Keeping up to date with new legislation and maintaining a working knowledge of any health and safety developments that affect lab operations or activities.</li><li>Preparing, monitoring, evaluating and reviewing health and safety policy and practice, making recommendations and implementing new/revised policies and procedures as required. </li><li>Work proactively with organization staff to establish and maintain a system that promotes a culture of safe working practices across the organization. </li><li>Training staff at all levels in safety & health responsibilities, convey Safety & Health Program expectations to facility personnel and users.</li><li>Ensure company policies and procedures are effectively implemented. </li><li>Provide day-to-day direct management and leadership of the Safety & Health Team. </li><li>Ensure that people performing tasks that have or can have significant impact on safety, or the environment, and relate to legal and other requirements are competent to do those tasks. Competence is ensured through appropriate education, training, and experience.</li><li>Developing safe operational procedures which identify and take account of all relevant hazards. </li><li>Carrying out risk assessments and recommending risk reduction strategies. </li><li>Taking appropriate action to mitigate the impact and likelihood of health and safety risks. </li><li>Provide a working interface and line of communication with other organizations and projects for Safety & Health matters.</li><li>Supporting facility users and researchers in a range of specialized health areas, e.g., occupational exposure, ergonomics, noise and occupational diseases. </li><li>Participating in regular site inspections to check safety & health policies and procedures are being properly implemented. </li><li>Conducting audits to evaluate the effectiveness of health and safety systems and procedures and identifying and implementing corrective actions.</li><li>Investigating the circumstances and causes of accidents and taking necessary steps to prevent recurrence. </li><li>Develop and maintain training and qualification programs and materials </li><li>Assisting with the identification of safety training needs for the organization’s facility users and researchers.</li><li>Ensure subcontractors conduct activities, including providing items and services that affect or may affect safety & health, conduct work in accordance with safety & health procedures/processes. </li><li>Establish and implement metrics for monitoring system effectiveness and to enable managers to make sound product quality decisions. </li><li>Prepare Safety & Health performance documentation and reports by collecting, analyzing and summarizing information and trends, including accidents, injuries, days away, etc. Identify early warning indicators and adverse trends. Report on Safety & Health performance to management, internal and external clients, and regulatory bodies. </li><li>Utilize an issues management process for corrective action and continuous improvement which includes Identifying and addressing performance deficiencies and opportunities for improvement; and establishing and effectively implementing corrective and preventive actions. </li><li>Notify appropriate management of any significant conditions adverse to quality. </li><li>Developing and implementing a health and safety communications plan, e.g., presentations, newsletters, bulletins, videos. </li><li>Ensuring the safe installation, testing, calibration, maintenance and disposal of equipment. </li><li>Coordinating with Environmental Programs for the safe disposal of hazardous substances. </li><li>Update job knowledge by studying trends and developments in safety & health; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. </li><li>Performing additional duties and tasks assigned.<br><br></li></ul><strong>Qualifications & Requirements<br><br></strong><strong>Educational Qualifications<br><br></strong><ul><li>Advanced degree in a relevant discipline (e.g., Occupational Health & Safety, Environmental Science, Public Health, Engineering)</li><li>Minimum of 10 years' experience or equivalent combination of education and experience in health and safety management<br><br></li></ul><strong>Professional Experience<br><br></strong><ul><li>Proven track record of delivering health and safety management systems, preferably within a laboratory, university, or medical setting</li><li>Extensive knowledge of effective health and safety management strategies and best practices</li><li>Detailed knowledge of current health and safety legislation and its application in a public sector environment</li><li>Experience working with senior managers and successfully managing and motivating teams</li><li>Experience communicating effectively (verbally and in writing) with senior management</li><li>Evidence of continued professional and personal development</li><li>Experience working in a scientific, research-oriented environment (Laboratory, University, or Medical Complex)<br><br></li></ul><strong>Technical Competencies<br><br></strong><ul><li>Environmental, Safety & Health (ESH) Technical Competence – Deep expertise in laboratory hazards, controls, and compliance requirements</li><li>Quality Management – Understanding of quality systems and their integration with safety programs</li><li>Project Management – Ability to plan, execute, and monitor safety initiatives and programs</li><li>Analytical Skills – Capacity to assess risks, interpret data, and identify trends and root causes</li><li>Written Communication – Excellence in preparing reports, procedures, policies, and technical documentation</li><li>Planning, Prioritization & Organization – Ability to manage multiple priorities and complex workloads independently<br><br></li></ul><strong>Behavioral Competencies<br><br></strong><ul><li>Personal Excellence – Demonstrates high standards of professionalism and attention to detail</li><li>Ability to Work Independently – Uses own initiative to drive safety improvements and solve problems</li><li>Professional Credibility – Generates confidence and trust through a professional approach and subject matter expertise</li><li>Building Strong Relationships – Works effectively in partnership and across organizational boundaries to achieve results</li><li>Quality Decision Making – Makes sound, evidence-based decisions in complex or ambiguous situations</li><li>Powerful Communication – Communicates clearly, persuasively, and appropriately with diverse audiences at all levels</li><li>Flexibility and Adaptability – Adjusts approach and priorities to meet changing organizational needs and circumstances</li><li>Problem Solving – Overcomes obstacles and develops creative solutions to complex challenges</li><li>Pressure Management – Copes effectively with pressure and works to tight deadlines without compromising quality</li><li>Continuous Self-Development – Demonstrates personal commitment to learning and professional growth</li></ul>