Area Manager Jobs in Qatar
6975 Jobs Found
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<p><strong><span>Sales Supervisor II </span></strong>|<strong><span>Doha, Qatar</span></strong></p><br><br>
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<p><strong><span>The Company </span></strong></p><br><br>
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<p><span>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.04 billion on sales of SAR 19.57 billion in 2023. For more details, please visit our website –</span><span>www.almarai.com</span><span>.</span></p><br><br>
<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
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<p><strong><span>The Role:</span></strong></p><br><br>
<p><span>To deliver the company’s growth objectives by optimizing Sales & distribution of all Almarai Bakery products in his designated area by strictly adhering to company operational policies & procedures and maintaining highest sales and merchandising standards through strong leadership of a team of salesmen.</span></p><br><br>
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<p><strong><span>To be successful in this role, you must have the following:</span></strong></p><br><br>
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<li><span>Diploma in any discipline.</span></li>
<li><span>2 years sales experience in Supervisory role in van sales environment preferably FMCG business.</span></li>
<li><span>Excellent communication skills verbal and written in English and verbal in Arabic</span></li>
<li><span>Valid driving license.</span></li>
<li><span>Highly skilled in Microsoft Office Spread Sheet.</span></li>
<li><span>Competencies such as; Knowledge on Sales operation in FMCG environment; Numeric and analytical; Strong communication and Interpersonal communication skill; Ability to lead a team and work with a team; Negotiating skills; Time Management skills; Ability to motivate and expire others.</span></li>
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<p><span>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</span></p><br><br>
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<p><span>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</span></p><br><br>
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<h2 class="h5">Job description</h2>
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<p><span><span><strong>Your day to day</strong></span></span></p><br><span><span>•</span></span><span><span>Keeps gym area and equipment neat and orderly.</span></span><br><span><span>•</span></span><span><span>Maintain cleanliness of reception, changing rooms, pool side and gym facilities along with kids club and game room.</span></span><br><span><span>•</span></span><span><span>Promote the facilities to hotel residents and perspective members for membership.</span></span><br><span><span>•</span></span><span><span>Handles Kids Club and game room</span></span><br><span><span>•</span></span><span><span>Informs malfunctioning lighting and mechanical equipment.</span></span><br><span><span>•</span></span><span><span>Assisting the guest in the use of the Spa – sauna, steam & hot tub.</span></span><br><span><span>•</span></span><span><span>Adhere to all health and safety regulations</span></span><br><span><span>•</span></span><span><span>To maintain the appropriate attitude and physique to reflect and promote the image of recreation and fitness center.</span></span><br><span><span>•</span></span><span><span>Adhere to all health and safety regulations</span></span><br><span><span>•</span></span><span><span>Present at the recreation reception and answers the phone, obtains and delivers phone messages.</span></span><br><p><span><span><strong>What we need from you</strong></span></span></p><br><p><span><span><strong>GENERAL</strong></span></span></p><br><span><span>•</span></span><span><span>Communicate effectively with all other departments</span></span><br><span><span>•</span></span><span><span>Ability to work a flexible roster</span></span><br><span><span>•</span></span><span><span>Attend meetings, training sessions and any other required meeting or training session.</span></span><br><span><span>•</span></span><span><span>Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.</span></span><br><span><span>•</span></span><span><span>Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.</span></span><br><span><span>•</span></span><span><span>Consistently meet hotel standard of room presentation.</span></span><br><span><span>•</span></span><span><span>Able to meet productivity targets.</span></span><br><span><span>•</span></span><span><span>Guest satisfaction and feedback</span></span><br><span><span>•</span></span><span><span>Achieve on time completion of all rooms under supervision in accordance with hotel service standards.</span></span><br><p><span><span><strong>PERSONAL CHARACTERISTICS</strong></span></span></p><br><p><span><span><strong>Education</strong></span></span></p><br><span><span>•</span></span><span><span> Ability to speak and understand English, Arabic is preferred but not mandatory.</span></span><br><span><span>•</span></span><span><span> Able to read and write English</span></span><br><p><span><span><strong>Experience</strong></span></span></p><br><span><span>•</span></span><span><span>Prior Recreation or Housekeeping experience</span></span><br><p><span><span><strong>Technical</strong></span></span></p><br><span><span>•</span></span><span><span>Thorough understanding of correct manual handling techniques</span></span><br><p><span><span><strong>Personal Attributes</strong></span></span></p><br><span><span>•</span></span><span><span>‘Can do’ attitude and a high level of energy</span></span><br><span><span>•</span></span><span><span>Professionally groomed</span></span><br><span><span>•</span></span><span><span>Able to work well independently</span></span><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><p>Job Description What do we expect from you? Under the general guidelines of the Director of CCS or any other authorized by the management, the CCS Manager solicits transient and group business that enables Mondrian Doha to meet and/or exceed set revenue goals in rooms, events, meetings, conferences and food and beverage. The Conference and Catering Services department is responsible for selling the hotel meeting rooms and Banqutes and providing a relationship-oriented atmosphere for the client, who would book business into the hotel. The CCS Manager will have a defined sales territory, market segment(s), account list and/or may partner in a job-sharing setting. Their primary function is to book business from their prospecting and solicitation efforts and respond to inquiries. Based on assigned territory and market segment, it s expected that a significant portion of time be devoted to new business development.</p><p>How your day looks like:</p><ul><li>Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections and written communication</li><li>Meet or exceed personal sales solicitation call goals based on a minimum of 5 daily appointments covering existing and prospective accounts</li><li>Responsible for administration of all support services including but not limited to responding to emails and correspondence, input and maintenance of databases</li><li>Maintains a high profile within trade and professional associates dealing with their market area/segment(s)</li><li>Interacts with individuals outside the hotel within their sales area including, but not limited to clients, local hotel associations and other members of the local community</li><li>Solicit corporate, consortia and leisure accounts directly and jointly with others through the preparation, execution and completion of Action Plans</li><li>Implements all Sales Action Plans related to their sales area as outlined in the Revenue/Business Plan</li><li>Within established parameters, quote and negotiate prices with customer representatives confirming reservations by letter and drawing up contracts; sign for the hotel and obtain customer signature to close the transaction</li><li>Upon contracting accounts, this position will be responsible for ongoing account management with contracted accounts and setting of production targets on a quarterly basis</li><li>Achieve established room night and revenue goals as outlined in the agreed upon incentive and annual business plan</li><li>When appropriate, and with agreement with the EAM Sales and Marketing, to attend major travel functions (trade shows, associations) that deal specifically with their marketing responsibility</li><li>Plans sales trips, under the direct approval of the EAM Sales and Marketing, to major marketing areas, calling on accounts within their specific marketing area</li><li>As directed, compile and input market intelligence information to the Sales Information Management system</li><li>Develop and maintain knowledge of market trends, competition and customers</li><li>Actively promote and produce sales leads for other sister hotels and for in house sales staff</li><li>Provides feedback to the DOS/DOSM/DOR on changing conditions, including trends in the competition, as a result of direct solicitation, telephone and direct mail, in their market areas.</li><li>Arrange FAM and Site inspection trips to hotels by major clients and accompanies clients</li><li>Meets deadlines for assigned tasks</li><li>Establishes and maintain files on major active accounts within their marketing area/segment(s)</li><li>Establishes and maintains effective employee relations</li><li>Performs related duties and special projects as assigned</li><li>Maintains punctuality and good timekeeping and appearance</li><li>Trains and develops sales executives and sales coordinator and staff reporting to them in designated sales and marketing areas</li><li>Preparation and completion of timesheets, Rota s, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management</li><li>Prepare correspondence to customers, internal booking reports and file maintenance</li><li>Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required</li><li>Work with other departments within the hotel to provide quality service to customers</li><li>Attend local trade shows, community events and industry meetings</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Business Administration, Customer Service Management, or related field; MBA or relevant master's degree preferred</p><p>3+ years of experience in CCS management, with a proven track record of improving customer satisfaction metrics</p><p>Strong leadership skills with the ability to motivate and develop high-performing teams</p><p>Outstanding communication and presentation skills</p><p>Ability to work effectively in a fast-paced, dynamic environment</p><p>Fluency in English; Arabic language skills are highly desirable</p><p></p></section>
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<br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p><strong>Laundry Attendant</strong></p><br><p>This position is responsible for ensuring all linens, towels, uniforms, and other laundry items are cleaned, folded, and stored properly. This role supports the smooth operation of the facility by maintaining high cleanliness standards and ensuring timely turnaround of laundry items.</p><br><ul><li>Operate washing machines, dryers, and other laundry equipment safely and efficiently.</li><li>Sort, wash, dry, fold, and organize laundry according to fabric type and care instructions.</li><li>Inspect items for stains, damage, or wear and report issues as needed.</li><li>Use appropriate cleaning agents and follow safety guidelines when handling chemicals.</li><li>Maintain cleanliness and organization of the laundry area.</li><li>Track laundry loads and ensure timely processing for the guest or team's use.</li><li>Assist with inventory and stock of laundry supplies.</li><li>Occasionally deliver clean laundry to designated areas or rooms.</li><li>Follow all company policies, health, and safety regulations.</li></ul><br>Qualifications<br><br><ul><li>High school diploma or equivalent preferred.</li><li>Prior laundry, housekeeping, or cleaning experience is a plus.</li><li>Ability to stand, bend, lift, and carry heavy loads.</li><li>Ability to work independently and as part of a team.</li><li>Flexibility to work weekends, evenings, and holidays as needed.</li></ul> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. MAIN RESPONSIBILITIES Responsible to Assistant Restaurant Manager / Restaurant Manager Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times. A courteous, professional and efficient service is provided at all times. All duties and tasks are performed as per the tasks required at the outlet. Be knowledgeable of all services and products offered by the hotel. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives. Monitor operating supplies, equipment and reduce spoilage and wastage successfully. Ensure that the place of work and surrounding area is kept clean and organized at all times. Successfully perform opening and closing procedures established for the assigned outlet Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department. Understand and strictly adhere to the rules & regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health & safety. Maintain a good rapport and work relation with staff in the assigned department and within the hotel. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</p></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Supervises custodial personnel and manages assigned area of responsibility, including scheduling daily activities, managing appropriate leaves, supervision of duties, and inspection of areas. Will assist in the setup of special events. Ensures personnel exhibit superior workmanship and focus on a quality end product. Follows Standard Operating Procedures (SOPs) to ensure all tasks are accomplished safely. Verifies actual hours worked by personnel to reduce manpower expenditure. Ensures personnel complete all tasks in accordance with the local Environmental, Safety and Health directives. Provides leadership and mentors junior personnel to develop appropriate skillsets. Addresses customer concerns in a prompt, professional and courteous manner. Uses Computer Maintenance Management System (Maximo) to correctly input data related to maintenance work orders, preventative maintenance inspections, and emergency/urgent customer requests. Ensures personnel correctly capture data on maintenance work order requests and preventative maintenance inspection forms for upload into Maximo.</p><p>Responsibilities</p><ul><li>Ensures that all assigned areas are cleaned in accordance with PWS and industry standard 100%</li><li>Monitors the work of staff responsible for providing custodial services related to the care, maintenance and cleaning of assigned buildings and facilities 75%</li><li>Facilitates planning, coordinating, directing and controlling activities performed by custodial and landscaping personnel 75%</li><li>Performs inventory control and transports supplies to various work sites; monitor the use and care of the supplies and equipment 100%</li><li>Performs routine inspections of assigned areas and evaluates the work of employees against established standards 75%</li><li>Directs or performs a variety of tasks which may include, but is not limited to, moving or setting up furniture, sand removal, sweeping walkways, bathroom checks, waxing floors, and other miscellaneous cleanup 100%</li><li>Maintain adequate supplies in utility closets and custodial carts 100%</li><li>Ensures training needs are met, and employees are counseled on job performance 100%</li><li>Develops information, maintains records, and prepares a variety of reports e.g. custodial workloads, service requirements and employee job performance 75%</li><li>Performs other duties and assignments as required 50%</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School diploma plus vocational training in administrative sciences, Associate degree preferred.</li><li>Must be able to obtain a Secret Clearance if required.</li><li>Requires eight (8) years custodial experience</li><li>Requires three (3) years supervisory experience custodial field preferred</li><li>Interpersonal skills, and dexterity are needed to maintain holistic management of the custodial department, because this is an area that requires constant problem solving skills as maintenance issues, supply issues, and personnel issues</li><li>Communication and interpersonal skills are needed to manage personnel and to exceed the customer s expectations</li><li>Requires ability to analyze the operation of various infrastructure systems, determine the cause of problems/malfunctions, and take corrective actions as required</li><li>Knowledge of U.S. Army Safety Guidelines and OSHA Standards</li><li>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, duty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</li><li>Medium to Heavy Work Exerting up to 50 to 100 pounds of force occasionally, and/or up to 20 to 50 pounds of force frequently, and/or up to 10 to 20 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents.</li><li>Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices.</li><li>Must comply with all Fire and Safety Regulations and post policies.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare, cook, and present Arabic and International dishes according to established recipes and quality standards. Manage and oversee the assigned kitchen section during preparation and service. Ensure food is prepared and served on time while maintaining consistency in taste, quality, and presentation. Assist the Sous Chef and Executive Chef in daily kitchen operations. Supervise, train, and support Commis Chefs and kitchen assistants. Monitor stock levels, minimize food wastage, and report requisition requirements. Ensure compliance with HACCP, food safety, sanitation, and hygiene standards. Maintain cleanliness and organization of the work area and kitchen equipment. Participate in menu development, recipe standardization, and food tastings. Ensure proper storage, labeling, and rotation of food items (FIFO). Handle guest requests and special dietary requirements whenever required. Maintain a positive and professional working relationship with all team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or certification in Culinary Arts or Bachelor in Hospitality.</li><li>HACCP or Food Safety Certification preferred.</li><li>3 - 5 years of culinary experience in upscale or 5-star hotels.</li><li>Strong knowledge of cooking techniques and international cuisine standards.</li><li>Ability to perform well under pressure and handle busy service periods.</li><li>Strong communication skills and ability to work as part of a team.</li><li>Time management and multitasking abilities.</li></ul><p></p></section>
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<p>We are currently seeking for passionate and dynamic Kitchen professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.</p>
<p>This position is based at Sedra Arjaan by Rotana in Doha.<br><br>As a Commis I you are responsible for the daily food preparation and duties assigned to meet the set standard and qualities whereby your role will include key responsibilities such as:<br><br>• Support Chef de Partie or Demi Chef de Partie in the daily operation and work<br>• Work according to the menu specifications by the Chef de Partie<br>• Keep work area at all times in hygienic conditions according to the rules set by the hotel<br>• Control food stock and food cost in your section<br>• Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites<br>• Follow the instructions and recommendations from the immediate Superiors to complete the daily tasks<br>• Ensure the highest standards and consistent quality in the daily preparation and keep up to date with the new products, recipes and preparation techniques<br>• Coordinate and participate with other sections of requirements, cleanliness, wastage and cost control</p> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare, cook, and present Arabic and International dishes according to established recipes and quality standards. Manage and oversee the assigned kitchen section during preparation and service. Ensure food is prepared and served on time while maintaining consistency in taste, quality, and presentation. Assist the Sous Chef and Executive Chef in daily kitchen operations. Supervise, train, and support Commis Chefs and kitchen assistants. Monitor stock levels, minimize food wastage, and report requisition requirements. Ensure compliance with HACCP, food safety, sanitation, and hygiene standards. Maintain cleanliness and organization of the work area and kitchen equipment. Participate in menu development, recipe standardization, and food tastings. Ensure proper storage, labeling, and rotation of food items (FIFO). Handle guest requests and special dietary requirements whenever required. Maintain a positive and professional working relationship with all team members.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or certification in Culinary Arts or Bachelor in Hospitality.</li><li>HACCP or Food Safety Certification preferred.</li><li>3 5 years of culinary experience in upscale or 5-star hotels.</li><li>Strong knowledge of cooking techniques and international cuisine standards.</li><li>Ability to perform well under pressure and handle busy service periods.</li><li>Strong communication skills and ability to work as part of a team.</li><li>Time management and multitasking abilities.</li></ul><p></p></section>
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<p>We are currently looking for dynamic, and self-motivated Recreation professionals who want to move their careers forward.</p>
<p>This position is based at Centro Capital Doha by Rotana.</p>
<p>As a Lifeguard you are responsible to monitor activities in the swimming area to prevent accidents and provide assistance to swimmers, whereby your role will include key responsibilities as:<br><br>• Caution swimmers regarding unsafe areas<br>• Rescue swimmers in danger of drowning and administer first aid<br>• Maintain order in swimming areas<br>• Determine the chlorine content and PH value of water, using water testing kit<br>• Conduct or officiate swimming meets and give swimming instructions<br>• Ensure the swimming pool is clean.<br>• Ensure the sun loungers are clean, in the correct position and in working order<br>• Regularly check the temperature of the pool to ensure they are at set standard<br>• Ensure the pool deck is clean and free of any debris during the operation<br>• Ensure that the umbrellas are fixed properly to their units<br>• Ensure that when the umbrellas are not in use, they are tied down for safety precautions<br>• Provide emergency care and treatment as required until the arrival of emergency medical services<br>• Have full knowledge of club’s facilities, timings, promotions and prices</p> </div>
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<p><b>Overview Of The Role:</b></p><p>The Sales Assistant is responsible for sales generation and delivering a positive customer experience in market hall area, this role will support on all operational duties as assigned by the shopkeeper which includes arranging products, maintain the sales floor, etc.</p><p><br></p><p><b>What You Will Do:</b></p><ul><li>Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.</li><li>Represents a positive attitude toward the merchandise, the brand and the company.</li><li>Assumes and completes other duties as assigned by the shopkeeper.</li><li>Meets or exceeds weekly sales targets.</li><li>Participates in all market hall inventories.</li><li>Participates in and attends all store meetings and other related functions.</li><li>Is punctual and adheres to designated work schedule.</li><li>Is flexible and works well with peers and management to accomplish duties.</li><li>Follows IKEA policies and procedures 100%.</li><li>Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.</li><li>Greets customers immediately upon entering the store with a smile.</li><li>Provides customers with current relevant information.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Good verbal communication skills</li><li>Ability to work collaboratively across functions and adapt during high-volume periods.</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>Experience and good knowledge of retail sales.</li><li>Customer focus & adherence to Al-Futtaim and IKEA values</li><li>Proficiency in Navision systems and basic Excel and reporting skills.</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Prepare and serve a variety of coffee drinks, including espresso-based beverages, drip coffee, and specialty drinks Greet customers warmly and take orders accurately Operate and maintain espresso machines, coffee grinders, and other cafe equipment Handle cash transactions and operate the Point of Sale (POS) system Maintain a clean and organized work area, adhering to food safety and hygiene standards Recommend and upsell coffee products and cafe menu items Assist in inventory management and restocking supplies Collaborate with team members to ensure smooth cafe operations and excellent customer service Stay updated on coffee trends and share product knowledge with customers</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent</li><li>Previous experience as a barista preferred</li><li>Strong knowledge of coffee types, brewing methods, and cafe operations</li><li>Proficiency in operating espresso machines and other cafe equipment</li><li>Excellent customer service skills with a friendly and outgoing personality</li><li>Ability to work efficiently in a fast-paced environment</li><li>Strong attention to detail and commitment to quality</li><li>Basic math skills and cash handling experience</li><li>Food handling certification preferred</li><li>Physical ability to stand for extended periods and lift up to 25 pounds</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Fluency in English; knowledge of Arabic or other languages is a plus</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><ul><li>Greet and welcome visitors with a warm and professional demeanor, ensuring an inviting first impression for all guests.</li><li>Schedule and coordinate appointments, meetings, and events, ensuring optimal use of company resources and time.</li><li>Manage a multi-line phone system, efficiently directing calls and taking messages to maintain seamless communication.</li><li>Handle incoming and outgoing mail and packages, ensuring timely distribution and record-keeping for all correspondence.</li><li>Respond to inquiries and provide information regarding company services, policies, and procedures, acting as a knowledgeable point of reference.</li><li>Ensure the reception area is tidy and presents a professional appearance, reflecting the company’s standards and values.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or equivalent; additional education in office administration is a plus.</li><li>Proven experience as a receptionist or in a related administrative role, ideally in a fast-paced environment.</li><li>Excellent verbal and written communication skills, with a strong command of [specific language] preferred.</li><li>Familiarity with office management systems and procedures, including proficiency in MS Office Suite and basic bookkeeping.</li><li>Strong organizational skills with the ability to multitask and prioritize effectively in a busy setting.</li><li>A friendly and approachable personality, capable of interacting comfortably with diverse individuals.</li><li>Attention to detail and accuracy in tasks, ensuring high-quality work output and documentation.</li></ul><p></p></section>
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<br>Company Description<br><br><p><strong>"Why work for Banyan Tree Doha?</strong><br>Be a part of the mosaic team, located in the heart of Mushaireb, Banyan Tree Doha offers an urban retreat that blends unparalleled luxury with modern comfort and architectural marvels. Our property offers a unique blend of Eastern and Western hospitality in an atmosphere of timeless elegance that goes beyond comfortable and stylish rooms, with unmatched sea and city views.</p><br><br>Job Description<br><br><p><strong>Key Responsibilities:</strong></p><br><ul><li><p>Greet guests warmly and professionally upon arrival.</p><br></li><li><p>Answer phone calls, emails, and other inquiries promptly and accurately.</p><br></li><li><p>Schedule spa appointments and maintain an up-to-date reservation system.</p><br></li><li><p>Ensure guest profiles and preferences are accurately recorded.</p><br></li><li><p>Explain spa services, products, promotions, and packages to guests.</p><br></li><li><p>Handle check-ins and check-outs, including billing and payment processes.</p><br></li><li><p>Maintain cleanliness and organization of the reception area and relaxation zones.</p><br></li><li><p>Coordinate with therapists and spa staff to ensure a seamless service flow.</p><br></li><li><p>Upsell spa products and retail merchandise.</p><br></li><li><p>Resolve guest complaints or concerns promptly and professionally.</p><br></li><li><p>Follow opening and closing procedures of the spa.</p><br></li><li><p>Ensure compliance with all health, safety, and hygiene regulations.</p><br></li></ul><br>Qualifications<br><br><p><strong>Qualifications:</strong></p><br><ul><li><p>Proven experience in a receptionist or front desk role, preferably in a spa or hospitality setting.</p><br></li><li><p>Excellent communication and interpersonal skills.</p><br></li><li><p>Strong organizational skills and attention to detail.</p><br></li><li><p>Ability to multitask and remain calm under pressure.</p><br></li><li><p>Professional appearance and positive attitude.</p><br></li></ul> </div>
<p>Promote and uphold safety, health, environmental and worker welfare standards across all construction execution activities, embedding a strong safety culture and ensuring visible demonstration of safety leadership. Direct and coordinate site execution activities of the contractor and its subcontractors, ensuring alignment with project plans, interfaces, and reporting requirements of the Construction Area Manager. Coordinate multidisciplinary teams including engineering, procurement, construction, commissioning, and operations. Assess and approve construction methodologies, work packs, lifting plans, and site procedures. Participate in all the workshops which are related to the construction (HAZOP, HAZID, Model Reviews, Constructability review, etc.). Ensure timely completion of milestones and project deliverables. Evaluate progress reports, manpower deployment, and productivity metrics Oversee recovery planning and schedule optimization initiatives. Facilitate effective communication with clients, consultants, contractors, and project teams. Advise on site material handling, soil movement, soil disposal and warehousing procedures with respect to area to facilitate construction progress.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Sciences or Engineering</p><p>Minimum of 10 years experience with Large Projects in Construction related disciplines (e.g., construction, installation, fabrication, execution, completion, hook-up, etc.) in the Oil & Gas Industry, including 2 years of experience in a supervisory role, including acting roles, or oversight of service/vendor personnel.</p><p>Proficient in Word, Excel, Adobe, PowerPoint and Outlook</p><p>Good organizational, planning, communication, and execution skills.</p><p>Well-developed coordination and planning skills.</p><p>Well-developed interpersonal skills with the ability to communicate with internal and external organizations</p>
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<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Use appropriate rescue techniques if observing swimmers in need of assistance. Observe the swimming area for dangerous conditions, unusual or unsafe activities, and swimmers who are struggling. Promote the rules and regulations of the recreation facility. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Provide assistance to injured guests until the arrival of emergency medical services. Promote a fun and relaxing atmosphere for guests. Obtain, fold, and stack towels according to company procedures. Wash, mop, and clean the pool deck.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; ensure uniform and personal appearance are clean and professional; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support all co-workers and treat them with dignity and respect. Comply with quality assurance expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down ladders, stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Any certification or training required by local and state agencies.<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020.<br><br><p><u><span>Our</span><span>Team:</span></u></p><br><br><br><p><span><span>Our team is our greatest asset and the key to our success. We</span><span>demonstrate</span><span>our beliefs in the way we treat each other</span><span>and</span><span>by</span><span>example</span><span>,</span><span>we set for one another. In all our interactions with our guests, customers, business</span><span>associates</span><span>and colleagues, we</span><span>seek</span><span>to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent</span><span>service,</span><span>and</span><span>passion</span><span>. </span></span></p><br><br><br><p><u><span>Job Description:</span></u></p><br><br><br><p><span><span>The Four Seasons Hotel Doha is looking for a Guest Experience Agent. The candidate must have a commitment and passion for ensuring the best in guest services and creating a welcoming first impression and lasting farewell. This position reports to the Guest Experience Manager. This is a highly visible role</span><span>representing</span><span>Four Seasons Hotel Doha and managing the</span><span>day to day</span><span>activities of the Guest Relations Team. </span></span></p><br><br><ul><li><p><span><span>Coordinates and liaises with various departments to ensure the hotel provides the</span><span>highest level</span><span>guest experiences </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Meets and greets arriving and</span><span>departing</span><span>guests; Provides genuine hospitality and recognition, acts as host/</span><span>hostess</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintain a harmonious and professional relationship with co-workers,</span><span>supervisors</span><span>and all departments</span><span>. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Comply with</span><span>and enforce Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as</span><span>set forth in</span><span>EmPact</span><span>. </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Develop healthy and happy relation with other front office team member</span><span>in particular and</span><span>all hotel employee in general </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Ensure all local and corporate policies, works rules and benchmark standard are properly applied </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Utilize Golden appropriately for a maximum guest recognition/satisfaction · Developing guest connection and gain feedback from the guest</span><span>regarding</span><span>their overall stay or specific issue</span><span>in particular then</span><span>actively seeking solution to resolve the problem </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Prepare and double check guest arrival of the day, prepare welcome arrival packages (Hotel Map, Jogging Map, key packet, Welcome card/letter, activities schedule, correct room assignment base on guest reservations · Prepare welcome card/letter for four seasons employee who stay on a complimentary stay or employee rate and obtain signature of Front Office Manager / Director of Rooms </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform smooth check in and check out process base on benchmark standard </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Maintains</span><span>a balanced bank assigned by the hotel. Makes change,</span><span>cashes</span><span>checks, exchanges foreign currency. Reconciles all transactions at the close of each shift </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints;</span><span>assists</span><span>customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Responds to all guest requests in</span><span>an accurate</span><span>and</span><span>timely</span><span>manner. Interaction with guest will be in person and by phone </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Actively report Glitch that occurred during shift to Supervisor or Guest Relations Manager · </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Accepts reservations,</span><span>changes</span><span>and cancellations in the absence of Reservations Department Staff. Can answer guest calls and direct them appropriately in the absence of a Communications Operator </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Perform any</span><span>additional</span><span>duties as assigned by Guest Relations Manager/Front Office manager or Director of Rooms </span></span></p><br><br></li></ul><br><ul><li><p><span><span>Seeking opportunity of possible upselling guest to higher room category, Spa, Food and Beverages and other hotel activities that generates revenue</span></span></p><br><br></li></ul><br><br><p><u><span>Preferred Qualifications and Skills</span></u></p><br><br><ul><li><p><span><span>Degree Holder, preferably in hotel and restaurant management</span></span></p><br><br></li></ul><br><ul><li><p><span><span>2-4 years of experience as a Guest Relations Agent</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent command in English, Arabic</span><span>or Russian</span><span>is an advantage </span></span></p><br><br></li></ul><br><br><p><u><span>Our</span><span>Offering:</span></u></p><br><br><br><p><span><span>Opportunities to build a successful career with global potential</span></span></p><br><br><p><span><span>Unique</span><span>strong culture - diversity of</span><span>50</span><span>different nationalities</span></span></p><br><br><p><span><span>Living accommodation in high quality, well-resourced apartment</span></span></p><br><br><p><span><span>Excellent Training and Development opportunities</span></span></p><br><br><p><span><span>Employee Recognition Programs</span></span><span><span></span></span></p><br><br><p><span><span>Complimentary nights at FS Hotels Worldwide </span></span></p><br><br><p><span><span>Paid annual home leave tickets</span></span></p><br><br><p><span><span>Complimentary meals in employee restaurants</span></span></p><br><br><p><span><span>Free transportation to work</span></span></p><br><br><p><span><span>Medical coverage</span></span></p><br><br><br><p><u><span>Work Authorization:</span></u></p><br><br><br><p><span><span>The h</span><span>otel will apply for</span><span>the work</span><span>authorization for a successful candidate.</span></span></p><br><br><br><p><u><span>Learn more about employment with Four Seasons:</span></u></p><br><br><br><p><span><span>You could also learn more about employment with Four Seasons via the following channels:</span></span></p><br><br><p><span><span>https://www.facebook.com/FourSeasonsJobs</span></span></p><br><br><p><span><span>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</span></span></p><br><br><p><span><span>http://jobs.fourseasons.com</span></span></p><br><br><p><u><span>https://twitter.com/FourSeasonsJobs</span></u></p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<span><u><b>Job Summary</b></u>
<br></span><p>The Junior Hostess is responsible to assist restaurant management in ensuring a smooth and pleasant dining experience for guests. They typically handle tasks related to guest seating, reservations, and overall customer service. Junior Hostesses may also assist with greeting guests, managing waitlists, and coordinating with the kitchen and serving staff to ensure efficient table turnover. Additionally, they may provide assistance to guests with inquiries, resolve minor issues, and contribute to creating a welcoming atmosphere in the restaurant. </p><br>
<br><br><u><b>Job Responsibilities 1</b></u>
<br><p>Greet guests upon arrival with a warm and welcoming demeanor, and escort them to their tables.</p><br>
<p>Assist in managing the restaurant's reservation system, including booking, modifying, and confirming reservations as needed.</p><br>
<p>Maintain an organized and efficient seating plan, ensuring that tables are allocated appropriately based on reservation times, party sizes, and server availability.</p><br>
<p>Communicate effectively with serving staff and kitchen personnel to ensure timely seating, efficient table turnover, and accurate order delivery.</p><br>
<p>Assist guests with inquiries, provide information about menu offerings, daily specials, and restaurant policies, and address any concerns or requests promptly and professionally.</p><br>
<p>Monitor the dining area to ensure cleanliness, orderliness, and adherence to health and safety regulations, promptly addressing any issues that arise.</p><br>
<p>Collaborate with other front-of-house staff, such as servers and bussers, to ensure smooth and efficient restaurant operations during peak dining hours.</p><br>
<p>Assist in coordinating waitlists during busy periods, providing estimated wait times to guests and managing seating priorities based on reservation status and party size.</p><br>
<p>Assist senior hostesses and restaurant management with administrative tasks, such as maintaining guest records, updating seating charts, and compiling guest feedback.</p><br>
<p>Contribute to creating a positive and welcoming atmosphere in the restaurant, enhancing the overall dining experience for guests. </p><br>
<br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p>Ability to effectively communicate with guests, fellow staff members, and management, conveying information clearly and professionally.</p><br>
<p>Strong customer service skills to provide guests with a positive dining experience, address inquiries, and resolve issues promptly and courteously.</p><br>
<p>Ability to manage multiple tasks simultaneously, such as seating guests, managing reservations, and assisting with administrative duties, while maintaining efficiency and accuracy.</p><br>
<p>Keen attention to detail to ensure accuracy in seating assignments, reservation management, and guest inquiries, while also maintaining cleanliness and orderliness in the dining area.</p><br>
<p>Capacity to work effectively as part of a team, collaborating with other front-of-house staff and communicating effectively with kitchen personnel to ensure smooth restaurant operations and guest satisfaction.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 3 year(s) working experience, 2 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Adminstrative Services L1<br>Guest Relations L1<br>Hosting and Reception L1<br>Leadership<br>Product and Service Knowledge L1<br>Quality<br>Reservation Management L1<br>Resilience<br><br><br><u><b>Education</b></u>
<br>High School Diploma in Hospitality or Hotel Management<br><br><br><br>
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<p>* Be fully aware of the Project HSE requirements* Supports the Lead Electrical Engineer, assists and ensure the liaison with the other Project Team members as applicable<br>* Ensure that all activities and works in the area of responsibility are done in full compliance with the HSE requirements of Company and the relevant Authorities* Ensure implementation of the Company Contract requirements in area of responsibility and report any deviation to the Project Manager through the line responsible<br>* Actively contribute to safety walks, reporting of accidents and investigation of accidents* Ensure that the works are being done in accordance with the Quality requirements of the Project<br>* Follow up EPCC Contractor and Subcontractors within own discipline scope during engineering and construction phases in order to assure the quality and safety aspects of the work* Follow up EPCC Contractor/Subcontractors with regard to interpretation and proper implementation of the technical content of the EPCC Contract documents<br>* Follow up and report on the progress including detection of deviation from the schedule* Verify status of Mechanical Completion activities and EPCC Contractor's achievement of milestones<br>* Assist Lead Engineer in coordination of the discipline scope and activity towards Company* Ensure that EPCC Contractor schedule is commissioning driven and follow up schedule and progress including detection of deviation from the EPCC Contract schedule,<br>* Follow up and monitor all relevant critical path activities throughout the Project execution,* Verify status of Mechanical Completion activities,<br>* Verify EPCC Contractor's achievement of milestones in accordance with the requirements of EPCC Contract,* Assists the Commissioning team in Punch items categorization, tracking and resolution for systems mechanical completion,<br>* Verify and close punch items in area of responsibility* Coordinate identification, compilation and implementation of all lessons learned,<br>* Support Lead Electrical Engineer in coordinating the training of the Company team to enable them to undertake the commissioning, start up and installation, of the plant within discipline scope,* Ensure that all implemented Project process technologies and its operation aspects are proven,<br>* Participate and support in verifying the Performance Test of the Project when performed under the responsibility and supervision of EPCC Contractor and confirm full compliance with the requirements set forth in EPCC Contract,* Ensure all tie-ins within discipline scope required from the company are completed and ready for Hook-up/installation in accordance with schedule/quality<br>* Identify, report and follow up risks within own area of responsibility</p><br><br><ul>
<li>Bachelor's Degree in relevant discipline from a recognized University</li>
<li>7+ years direct and relevant discipline experience in large EPCC Projects related to oil/gas or petrochemical or fertilizer industry. Experience in Ammonia and Urea Fertilizer Projects/Plants is an advantage.</li>
</ul><br><ul>
<li><strong>Salary:</strong><ul>
<li>Monthly Rate in QAR Plus Allowance</li>
</ul></li>
<li><strong>Work Schedule:</strong><ul>
<li>8 Hours / 5 Days</li>
</ul></li>
</ul>
<ul>
<li><strong>Duration:</strong>
<ul>
<li>2 years, renewable</li>
</ul>
</li>
<li><strong>Location:</strong>
<ul>
<li>Qatar</li>
</ul>
</li>
</ul> </div>
Job Details<br><br>Print Job Details Download as PDF<br><br>Key Relationships<br><br>Internal: All Employees<br><br>External: Vendors, Government Authorities, Banking Institutions, auditors<br><br>Accountabilities<br><br>To ensure seamless HR operation coordination within the assigned SBU.<br><br>Duties and Responsibilities<br><br>Employee Relations<br><br>Act as a trusted point of contact for employees and managers for the assigned SBU/BU, providing support on various workplace matters. Investigate and resolve employee complaints, concerns, and grievances in a fair and confidential manner. Mediate disputes between employees, employees and managers, promoting effective conflict resolution. Ensure proper coordination within and beyond the department for efficient functioning and resolution of staff matters. The functions vary from Document Controlling, Government Relations, Recruitment, Probation reviews, Procurement Department, Finance Department, Real Estate Department, and maintenance Department etc. Timely preparation and reviewing of the Employment Contracts and any staff related documents. Oversee entry and maintenance of employee data on all HR systems and ensure accuracy and timeliness of the same. Ensure that employee queries pertaining to payroll/ HR policies and requests for bonafide certificates are promptly reverted to. Monitor staff attendance to ensure punctuality in attendance and also ensure that leaves are applied on the system (ESS) promptly. Ensure that accurate information with relevant supporting documents is shared with the payroll officer within timelines in order to ensure that the payroll is error-free and all accruals and deductions are accurately processed. Effectively coordinate on-boarding activities (including but not limited to requesting and collecting mobilization documents pertaining to the employment laws, timely collection of all documents, handing over the document to Government relations department for processing of work visas and associated processes, liasing with the new hires and clarifying all queries and concerns, assisting with family mobilization and documentations required, ticket booking, welcoming arrangements, arranging and inspecting of staff accommodation if provided, induction and introduction). Effectively coordinate off-boarding activities (including but not limited to exit interviews, visa cancellation/ transfer, bank notification, ticket booking, Full & final settlement, capturing traffic violations, insurance processing/ cancellation, receiving the private health insurance Health Cards, any repayable like mobile deduction, claw back agreements etc.) to be completed seamlessly and all aspects to be covered in total. Consolidate the exit interviews feedback and identify and report the trends that may require HR intervention.<br><br>Policy Development And Implementation<br><br>Assist in the development and revision of HR policies and procedures to ensure compliance with relevant labor laws and industry best practices. Effective communication of HR policy to employees and managers and provide training when necessary. Adhere to the policy and process defined by the organization. Assess workplace dynamics, employee concerns, and changes in employment laws and regulations to pinpoint areas where policies may be necessary or require updates. Conduct research to gather information on best practices, industry standards, and legal requirements related to the policies under consideration. Analyze this data to make informed recommendations. Gather feedback from employees and managers regarding the effectiveness and relevance of the policies. Use the feedback to recommend necessary adjustments and improvements to policies over time to the GHoHR. Conduct new hire induction on the various policies and procedures of the organization. In Conjunction with the LM and GHoHR, conduct regular reviews and update HR Handbook to ensure that its content accurately reflects the latest policies, practices, and any recent changes in relevant laws or regulations<br><br>Compliance<br><br>Stay up-to-date with employment laws and regulations to ensure the organization’s compliance. Recommend to maintain internal policy updated with the changes to employment laws. Ensure that policies are consistently applied across the organization Assist in conducting audits and assessments related to HR compliance to identify areas of non-compliance. Develop and recommend corrective action plans to address compliance gaps.<br><br>Employee Engagement<br><br>Facilitate open and transparent communication between employees and management. Encourage employees to provide feedback, opinions, and suggestions through surveys. Conduct onboarding surveys to gather feedback and identify methods to improve. Conduct employee satisfaction surveys to understand the satisfaction level and identify ways to promote a positive work environment. Coordinate employee events like Team Building, Sports Day, National Day and other related activities. Collaborate with HR and management to develop and implement employee engagement initiatives. Recommend and assist employee recognition programs to acknowledge and reward exceptional performance and contributions Mediate workplace conflicts and disputes to promote a harmonious work environment. Address employee grievances promptly and fairly to maintain trust and satisfaction. Recommend programs that provide support to employees, such as wellness initiatives.<br><br>Reports<br><br>Submit a Daily comprehensive report as required by the Line Manager. Submit weekly transaction report on cases attended, number and types of document requests received and completed with timelines Submit Monthly report on audit and compliance. Prepare and submit quarterly / yearly HR Reports (turnover, absenteeism etc). Any other tasks, duties & responsibilities that may be added from time to time as relevant to business requirements.<br><br>Skills<br><br>Excellent communication and interpersonal skills. Exceptional problem-solving and conflict-resolution abilities. Empathetic and approachable. Strong ethical standards and a commitment to fairness and equity. Detail-oriented and organized. Strong teamwork and collaboration skills. Highly proactive<br><br>Language (s)<br><br>– English<br><br>– Arabic (will be an advantage)<br><br>Specialized Training/ Knowledge Required<br><br>Strong knowledge of employment laws and regulations.<br><br>Qualifications<br><br>Bachelor’s degree in Human Resources, Business Administration, or related field HR certification will be an advantage<br><br>Experience<br><br>A minimum of [4] Four years of experience in HR, with a focus on employee relations.<br><br>Key Performance Indicators (KPIs)<br><br>Area Definition Process of Measurement Employee Satisfaction Measure employee satisfaction through surveys and feedback, aiming for a high level of overall satisfaction.<br><br>Staff supported during a certain period will be contacted via a survey to collect feedback.<br><br>Resolution Time Track the average time taken to resolve employee relations issues, aiming for timely resolutions.<br><br>Your Weekly report with timelines and verified with the ERP system will assess the performance on this KPI<br><br>Compliance Rate Ensure that the HR Officer complies with all HR Policies and Procedures.<br><br>Deviations will be monitored and recorded at regular intervals<br><br>Policy Audit Completion Measure the ability to conduct regular policy audits or reviews to identify areas of non-compliance.<br><br>Percentage of policy audits completed within the specified timeframe<br><br>Incident Reports Track the number of policy violations, incidents, or grievances that have been reported and resolved.<br><br>Number of policy violation incidents reported and resolved.<br><br>Training Effectiveness Measures the impact and efficiency of training programs for development and growth<br><br>Complete a minimum of 15 skill-based training modules through the Learning Management System (LMS). Participate in three HR seminars to acquire knowledge and explore new approaches Practical application of learning into work scope<br><br>Employee Engagement Gauge employee engagement through surveys and participation rates in engagement initiatives.<br><br>A minimum of three workable employee wellness or engagement programs in a year.<br><br>All job descriptions are flexible and adaptable. The above represents the minimum acceptable application of our professional responsibilities. Should the candidate believe that there is more that can be offered to this post, he/she should make the line manager aware of any potential improvements.<br><br>Apply Now