Admin Assistant Jobs - Doha Qatar
4290 Jobs Found
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will:<br><br> Implement the vision of Group Operation for Quality Control standards and monitor activities of different Operations domains such as Assets Operations, Trade Finance, Accounts Operations, Loans Operations etc. to ensure that proper control are being followed. Control and monitor the ongoing projects with the Operations domains and ensure that these are adhering to the strategic project plan. Review and approve all enhancement of process / system quality certifications. Conduct development and re-engineering studies on identified processes, products or services for international branches.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Monitor Key Performance Indicators (KPIs including TAT, errors rat, and service level agreement) for performance monitoring and quality measurement purposes for the transactions performed by respective Operations teams and monitor their achievement on periodic basis. Implements KPI’s and best practices for Vice President Quality Control role. Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. Customer (Internal & External): Build and maintain strong and effective relationship with the all other related departments and units to achieve the Group’s goals/ objectives. Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. Internal (Processes, Products, Regulatory): Establish procedures for the safekeeping of all client documents where applicable, ensuring that documents are safe from theft/ damage and the environment and send it to the archiving store. Ensure all KYC and other regulatory requirements are met while reviewing operations transactions / activities and necessary records are available. Ensure employee training and development with Direct Supervisors are being conducted. Make sure to conduct Periodic meeting with Direct Supervisors. Ensure smooth running of day-to-day work, including strict adherence to policies and procedure. Ensure timely delivery of accurate data and performance reporting to the clients (where applicable) and to the management. Build and maintain strong and effective relationship with all other related Stakeholders to achieve Group’s goals Support International Branches and subsidiaries Continuous improvement Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognize the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. Learning & Knowledge: Possess superior knowledge of developments in branch operations processes, controls, rules/ regulations /audit / quality and best practices, as applicable. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Understanding of the financial instruments. Good understanding of asset valuation methods and related market standards Strong understanding of the fund and mandate management strategies Hold meetings with staff and assess their performance and your team's overall performance on a regular basis. Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defense principle to identify measure,<br><br>monitor, manage and report risks.<br><br> Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time.<br><br>Education/Experience Requirements<br><br> Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) At least 12 years of relevant experience, preferably within a highly rated international bank / Minimum 6 years of experience in the banking industry with special emphasis on operations. Preferably, experience in the audit and control. Knowledge of the relevant regulatory requirements and best practices relating to Banking Operations. Knowledge of relevant KYC and other Anti-Money Laundering (AML) directives/ rules and regulations and best practices plus world check. Ability to effectively communicate orally and in writing in English and Arabic (preferable). Computer proficient (MS Office and bank applications) Independent and self motivated. Detail oriented. Analytical and problem solving skills coupled with decision making ability. Good adaptability to multinational environment, with wide exposure to various cultures and customs. Operations Management skills (capacity planning, project management, performance management, MIS and budgets).<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates
Job Description<br><br>To define technical approach to AI agents, orchestration frameworks, and responsible AI practices while working closely with engineering teams, product managers, and business stakeholders to bring cutting-edge AI capabilities to production.<br><br>Responsibilities<br><br>Lead AI solutions design and implementation<br><br> Serve as the primary technical advisor on generative AI initiatives Lead proof-of-concept development and architectural decision records Mentor engineering teams on agentic AI patterns and best practices Evaluate emerging technologies and maintain technical roadmaps Design and architect AI agent systems and multi-agent workflows for enterprise use cases Evaluate and implement agent frameworks including Lang Graph, Microsoft Agent Framework, Open AI Agents SDK, Google Agent-to-Agent (A2A), and emerging standard Architect tool-use patterns, function calling, MCP, and agent-to-agent communication protocols Design for agent observability, debugging, and human-in-the-loop workflows Design retrieval-augmented generation architectures and architect vector database solutions, embedding strategies, implement chunking strategies, hybrid search, and re- ranking approaches for optimal retrieval performance Design knowledge graphs and structured data integration with generative AI systems Lead architecture decisions across cloud AI platforms including Azure AI Foundry, Google Vertex AI, Open AI APIs, and open-source Gen AI models Design prompt management, versioning, and optimization pipelines Architect for multi-model strategies, model routing, and fallback patterns Establish patterns for cost optimization, latency management, and scaling LLM workloads Define comprehensive evaluation frameworks for LLM applications and agent systems Implement automated evaluation pipelines using frameworks such as RAGAS, Deep Eval, and custom evaluation harnesses Establish benchmarks for response quality, factual accuracy, task completion, and user satisfaction Champion responsible AI practices including safety, fairness, transparency, and privacy Implement guardrails, content filtering, and output validation systems Design for prompt injection prevention, data leakage protection, and secure agent execution Ensure compliance with emerging AI regulations and industry standards<br><br>Qualifications<br><br> Bachelor's degree in Computer Science, Engineering, or related field; Master's preferred. Arabic Speaker. 8+ years of experience in software engineering or architecture roles 3+ years of hands-on experience building LLM-powered applications in production Deep expertise in AI agent architectures, orchestration patterns, and workflow design Strong experience with at least two of the following: Lang Chain/Lang Graph, Microsoft Semantic Kernel/Agent Framework, Open AI Agents SDK, Google Vertex AI Agent Builder Proven experience designing and implementing Advanced RAG Systems and Agentic AI Proficiency in Python and experience with async programming patterns Hands-on experience with cloud AI platforms (Azure AI Foundry or Google Vertex AI) Strong understanding of Gen AI models’ fundamentals including prompting, fine-tuning, context windows, and token economics<br><br>Preferred Qualifications<br><br> Experience implementing Model Context Protocol (MCP), Google Agent-to-Agent (A2A) protocol, and multi-agent communication patterns Experience building AI Evals pipelines and AI quality assurance systems Knowledge of advanced RAG techniques: query decomposition, multi-hop reasoning, Graph RAG Experience with AI observability tools Background in AI safety, red-teaming, or responsible AI implementation.<br><br>Skills & Competencies<br><br> Systems thinking with ability to design for complexity and emergence in agentic systems Strong communication skills to convey AI concepts to diverse audiences Pragmatic approach balancing innovation with production readiness Ability to rapidly learn evolving AI technologies Commitment to ethical AI development and user safety Collaborative mindset with ability to influence across organizational boundaries<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar
<p><h4>Job summary</h4>
<p>Your legacy starts with us</p>
<p>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class spa facilities with a state-of-the-art fitness center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a club lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meeting rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.</p>
<h4>Find purpose in your passion</h4>
<p>At The Ritz-Carlton, we firmly believe that our ladies & gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.</p>
<p>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an elite hotel in the region with a deep generational legacy, we offer you in return:</p>
<ul>
<li>A rewarding career within one of the most recognized and prestigious luxury brands in the world.</li>
<li>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.</li>
<li>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.</li>
<li>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.</li>
<li>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:</li>
<li>Exclusive training and leadership development programs</li>
<li>Recognition and rewards for exceptional service</li>
<li>Preferential members rates at Marriott hotels globally</li>
<li>Dining & wellness discounts for your family and you</li>
<li>Medical insurance coverage</li>
<li>An HR team dedicated to your success and wellbeing</li>
</ul>
<h4>Our expectations from the role</h4>
<p>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<h5>Education and experience</h5>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in culinary arts, hotel and restaurant management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<h5>Ensuring culinary standards and responsibilities are met for restaurant</h5>
<ul>
<li>Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.</li>
<li>Supervises restaurant kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the restaurant.</li>
<li>Communicates production needs to key personnel.</li>
<li>Assists in developing daily and seasonal menu items for the restaurant.</li>
<li>Ensures compliance with all applicable laws and regulations.</li>
<li>Follows proper handling and right temperature of all food products.</li>
<li>Estimates daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<h5>Leading kitchen team</h5>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
</ul>
<h5>Establishing and maintaining restaurant kitchen goals</h5>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<h5>Ensuring exceptional customer service</h5>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<h5>Managing and conducting human resource activities</h5>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<h5>Additional responsibilities</h5>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, email, or in person.</li>
<li>Analyzes information and evaluate results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>At more than 100 award-winning properties worldwide, The Ritz-Carlton ladies and gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.</p>
<p>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</p>
<p>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz-Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</p>
<p>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
Additional Information<br><br>Job Number 26110713<br><br>Job Category Food and Beverage & Culinary<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>調理に必要な食材の準備(食材の分量分け、みじん切り、保存など) 新鮮な野菜や果物の洗浄と皮むき、食材の計量、測定、混合 レシピ、品質基準、盛り付け基準、食品準備チェックリストに従った食品の準備と調理。冷たい食品の準備 オーブン、ストーブ、グリル、電子レンジ、フライヤーの操作。食品が十分に調理されているかを確認するためのテストを行う。食品準備中の食品の品質の監視 作業場の準備と後片付け。適切な容器に適切な分量の食品を盛り付ける。キッチンエリア、テーブル、道具、ナイフ、設備の洗浄と消毒。機器と食品の温度が適切であることを確認する。<br><br>会社および安全・セキュリティに関する方針および手順をすべて遵守し、メンテナンスの必要性、事故、負傷、および安全でない作業環境をマネージャーに報告し、安全トレーニングおよび認定を完了する。制服および身だしなみが清潔でプロフェッショナルであることを確認し、機密情報を守り、会社の資産を保護する。明確かつプロフェッショナルな言葉遣いで他の人と話す。他の人々と前向きな業務上の関係を築き、維持し、チームが共通の目標を達成できるようサポートし、他の従業員の懸念に耳を傾け、適切に対応する。品質に関する期待と基準の遵守を徹底する。長時間または勤務シフト全体を通して、立ち、座り、または歩く。頭上および膝下に手を伸ばし、屈んだり、ひねったり、引っ張ったり、かがんだりする。25 ポンド以下の物体を補助なしで移動、持ち上げ、運び、押し、引っ張り、配置します。<br><br>。上司の指示により、その他の妥当な職務を遂行する。<br><br>望ましい資格<br><br>学歴: 高校卒業または G. E. D. 相当。<br><br>関連業務経験: 少なくとも 1 年間の関連業務経験。<br><br>監督経験: 監督経験なし。<br><br>ライセンスまたは認定: なし<br><br>マリオットインターナショナルでは、機会均等の雇用主として、すべての人を歓迎し、機会を提供するよう努めています。アソシエイトひとり一人のバックグラウンドが評価され、尊重される環境を積極的に育んでいます。私たちの最大の強みは、アソシエイトの様々な文化、才能、経験が豊かに融合している点にあります。当社は、身体障害者、退役軍人、あるいは準拠法によって保護されるその他の根拠を含め、あらゆる根拠に基づく差別の撤廃に取り組んでいます。<br><br>のスタッフは、受賞歴のある世界各地の100を超えるホテル/リゾートで、滞在後も長くお客様の記憶に残り続ける破格の体験を創出しています。生涯の思い出を作る世界トップクラスのホスピタリティのプロフェッショナルが集まるザ・リッツ・カールトンは、創造性、思慮深さ、思いやりが発揮できる環境があれば、誰もが成功できると信じています。<br><br>私たちは常に、世界中で稀有で特別なラグジュアリーサービスを代表し、お客様に最高の気配りと快適さを提供することに誇りを持っています。<br><br>ここで働く人の役割は、ザ・リッツ・カールトンの「ゴールドスタンダード」が毎日優雅に、心を込めて提供されるようにすることです。ゴールドスタンダードはザ・リッツ・カールトンの基盤であり、毎日よりよい一日を目指す私たちの指針です。ザ・リッツ・カールトンがラグジュアリーホスピタリティのグローバルブランドリーダーとして高い評価を得ているのは、この基盤、そして企業文化が成功を導くという信念のたまものです。私たちのチームの一員になると、従業員への約束、信条、サービスバリューなどのゴールドスタンダードを学び、それを体現することが求められます。同時に私たちは、仕事や同僚を誇りに思えるような機会と環境を提供することを約束します。<br><br>ザ・リッツ・カールトンの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして 、目標を達成し 、素晴らしいグローバルチームに参加し、最高の自分になることができる場所で働いてみませんか。
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.<br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Responsibilities<br><br>The Sushi Chef supports the Chef de Cuisine and Sous Chef in the day-to-day operation of the Nobu kitchen, ensuring the consistent preparation and presentation of exceptional dishes in accordance with Four Seasons and Nobu standards. This role is responsible for supervising kitchen operations during assigned shifts, supporting the development of the culinary team, maintaining food quality and safety standards, and contributing to the efficient operation of the kitchen.<br><br>Support the Chef de Cuisine and Sous Chef in the daily operation of the Nobu kitchen, ensuring smooth and efficient service. Supervise kitchen employees during assigned shifts, providing guidance and support to maintain quality, consistency, and productivity. Assist in the preparation, production, and presentation of all menu items, ensuring they meet Nobu's culinary standards and presentation guidelines. Ensure cooking methods, portion sizes, recipes, and plating standards are consistently followed. Monitor food quality throughout preparation and service, addressing any issues promptly to maintain guest satisfaction. Assist with the training, coaching, and development of kitchen employees, ensuring adherence to Four Seasons culture, standards, and operating procedures. Maintain the highest standards of food hygiene, cleanliness, and sanitation in compliance with Four Seasons policies and local health regulations. Monitor cleanliness, organization, and proper storage of all kitchen areas, equipment, and refrigeration units. Assist with inventory management, stock rotation, ordering, and receiving to minimize waste and maintain appropriate stock levels. Support food cost control by ensuring proper portioning, minimizing waste, and following established recipes and purchasing guidelines. Assist with recipe maintenance and costing through the Birch Street food and beverage ordering system as required. Communicate effectively with chefs, managers, and other departments to ensure operational needs are met and service runs efficiently. Participate in departmental meetings, training sessions, and continuous improvement initiatives. Take responsibility for designated sections of the kitchen and assume additional supervisory duties in the absence of the Sous Chef. Perform other duties as assigned by the Chef de Cuisine or Executive Chef to support the successful operation of Nobu. <br><br>Preferred Qualifications And Skills<br><br>Degree Holder, preferably in Culinary. 3-5 years of Management experience. Good organizational skills, with the ability to work independently. Strong analytical, problem-solving and project management skills High work ethic, with a sense of responsibility for the role filled within our team. Excellent Communication Skills <br><br>Our Offering<br><br>Deeply instilled values-based company culture Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>The Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力不斷提高客人和員工的滿意度,同時最大限度地提高所有責任領域的財務業績。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。責任領域包括監督所有備餐區(如宴會、客房服務、餐廳、酒吧/酒廊和員工食堂)和所有配套區域(如洗碗室和採購室)。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);6 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;4 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>領導酒店廚房運作<br><br> 領導廚房管理團隊。 為所有日常運作提供指導。 充分瞭解員工的職位,以便在員工缺勤時履行職責或確定適當的替崗人選。 為下屬提供指導和指示,包括設定績效標準和監督績效。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 確保酒店政策得到公平一致的執行。 審核人員編制,確保賓客服務、運營需求和財務目標均得以滿足。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 徵求員工回饋意見,採用「門戶開放」政策,並審查員工滿意度結果,以確定和解決員工的問題或疑慮。 監督和協調備餐廚師和工作人員的活動。 向員工演示新的烹飪技巧和設備。<br><br>設定和維持烹飪職能和活動的目標<br><br> 制定和實施採購與接收區的指導原則和控制程序。 確立目標,包括績效目標、預算目標和團隊目標等。 傳達安全程序的重要性,詳細說明程序規範,確保員工瞭解安全規範,監控與安全有關的流程和程序。 管理部門可控費用,包括食品成本、用品、制服和設備。 參與責任領域的預算流程。 瞭解並實施品牌的安全標準。<br><br>確保滿足烹飪標準和責任<br><br> 為菜品開發提供指導。 監控生熟食品的品質,確保符合標準。 確定應如何呈現菜肴,並進行裝飾性美食展示。 認可優質的產品、展示和風味。 確保符合食品處理和衛生標準。 遵循所有食品的適當處理方法和溫度。 確保員工取得必需的食品處理和衛生認證。 維護食品採購、接收和儲存標準。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。<br><br>確保卓越的客戶服務<br><br> 表現和支援超越預期的服務行為,實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 表現出賓客接待方面的領導力,體現卓越的客戶服務,並為客戶關係營造積極的氛圍。 與客人互動並獲得對產品品質和服務水準的回饋。 回應並處理客人的問題和投訴。 授權員工提供卓越的客戶服務。制定指導方針,讓員工瞭解有關期望和因素。確保員工接受持續培訓以瞭解客人的期望。 審查評論卡、客人滿意度結果和其他資料,以確定改善的方面。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 確保員工受到公平、公正的對待。 培訓廚房員工關於出色烹飪和美觀菜盤展示的基本原則。 執行直接上級經理的績效考核流程。 關於食品知識和食譜組合培訓,與宴會廚師和餐飲部互動。 觀察員工的服務行為並向個人和/或經理提供回饋。 管理責任領域的員工漸進性懲處程序。 確保根據標準和當地運作程序(SOP 和 LSOP)完成懲戒程序和存檔,並支援同事評議流程。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向執行團隊、經理和主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>威斯汀酒店致力於幫助賓客在需要時重掌旅途節奏,提升健康感受,支持他們時刻呈現最佳自我狀態。作為專注賓客身心健康平衡的飯店品牌典範,我們需要熱情敬業的飯店團隊將獨到的品牌理念融入待客體驗,也希望員工在飯店內外接納並踐行健康生活方式。我們希望您充滿熱情活力、積極樂觀、勇於探索,如果您也認同並倡導健康生活理念,我們誠邀您與威斯汀攜手共謀發展。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力不断提高客人和员工的满意度,同时最大限度地提高所有责任领域的财务业绩。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和 食品标准。责任领域包括监督所有备餐区(如宴会、客房服务、餐厅、酒吧/酒廊和员工食堂)和所有配套区域(如洗碗室和采购室)。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);6 年厨房、餐饮或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;4 年厨房、餐饮或相关专业领域工作经验。<br><br>核心工作活动<br><br>领导酒店厨房运作<br><br> 领导厨房管理团队。 为所有日常运作提供指导。 充分了解员工的职位,以便在员工缺勤时履行职责或确定适当的替岗人选。 为下属提供指导和指示,包括设定绩效标准和监督绩效。 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 确保酒店政策得到公平一致的执行。 审核人员编制,确保宾客服务、运营需求和财务目标均得以满足。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 征求员工反馈意见,采用“门户开放”政策,并审查员工满意度结果,以确定和解决员工的问题或疑虑。 监督和协调备餐厨师和工作人员的活动。 向员工演示新的烹饪技巧和设备。<br><br>设定和维持烹饪职能和活动的目标<br><br> 制定和实施采购与接收区的指导原则和控制程序。 确立目标,包括绩效目标、预算目标和团队目标等。 传达安全程序的重要性,详细说明程序规范,确保员工了解安全规范,监控与安全有关的流程和程序。 管理部门可控费用,包括食品成本、用品、制服和设备。 参与责任领域的预算过程。 了解并实施品牌的安全标准。<br><br>确保满足烹饪标准和责任<br><br> 为菜品开发提供指导。 监控生熟食品的质量,确保符合标准。 确定应如何呈现菜肴,并进行装饰性美食展示。 认可优质的产品、展示和风味。 确保符合食品处理和卫生标准。 遵循所有食品的适当处理方法和温度。 确保员工取得必需的食品处理和卫生认证。 维护食品采购、接收和储存标准。 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。<br><br>确保卓越的客户服务<br><br> 表现和支持超越预期的服务行为,实现客户满意并保留客人。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 管理日常运营,确保质量和标准,且每天满足客户的期望。 表现出宾客接待方面的领导力,体现卓越的客户服务,并为客户关系营造积极的氛围。 与客人互动并获得对产品质量和服务水准的反馈。 回应并处理客人的问题和投诉。 授权员工提供卓越的客户服务。制定指导方针,让员工了解有关期望和因素。确保员工接受持续培训以了解客人的期望。 审查评论卡、客人满意度结果和其他数据,以确定改善的方面。<br><br>管理和开展人力资源活动<br><br> 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 确保员工受到公平、公正的对待。 培训厨房员工关于出色烹饪和美观菜盘展示的基本原则。 执行直接上级经理的绩效考核流程。 关于食品知识和食谱组合培训,与宴会厨师和餐饮部互动。 观察员工的服务行为并向个人和/或经理提供反馈。 管理责任领域的员工渐进性惩处程序。 确保根据标准和当地运作程序(SOP 和 LSOP)完成惩戒程序和文件,并支持同事评议流程。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向执行团队、经理和主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>威斯汀酒店致力于帮助宾客在需要时重掌旅途节奏,提升健康感受,支持他们时刻呈现超凡自我状态。作为专注宾客身心健康平衡的酒店品牌典范,我们需要热情敬业的酒店团队将独到的品牌理念融入待客体验,也希望员工在酒店内外接纳并践行健康生活方式。我们希望您充满热情活力、积极乐观、勇于探索,如果您也认同并倡导健康生活理念,我们诚邀您与威斯汀携手共谋发展。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力不斷提高客人和員工的滿意度,同時最大限度地提高所有責任領域的財務業績。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。責任領域包括監督所有備餐區(如宴會、客房服務、餐廳、酒吧/酒廊和員工食堂)和所有配套區域(如洗碗室和採購室)。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);6 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;4 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>領導酒店廚房運作<br><br> 領導廚房管理團隊。 為所有日常運作提供指導。 充分瞭解員工的職位,以便在員工缺勤時履行職責或確定適當的替崗人選。 為下屬提供指導和指示,包括設定績效標準和監督績效。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 確保酒店政策得到公平一致的執行。 審核人員編制,確保賓客服務、運營需求和財務目標均得以滿足。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 徵求員工回饋意見,採用「門戶開放」政策,並審查員工滿意度結果,以確定和解決員工的問題或疑慮。 監督和協調備餐廚師和工作人員的活動。 向員工演示新的烹飪技巧和設備。<br><br>設定和維持烹飪職能和活動的目標<br><br> 制定和實施採購與接收區的指導原則和控制程序。 確立目標,包括績效目標、預算目標和團隊目標等。 傳達安全程序的重要性,詳細說明程序規範,確保員工瞭解安全規範,監控與安全有關的流程和程序。 管理部門可控費用,包括食品成本、用品、制服和設備。 參與責任領域的預算流程。 瞭解並實施品牌的安全標準。<br><br>確保滿足烹飪標準和責任<br><br> 為菜品開發提供指導。 監控生熟食品的品質,確保符合標準。 確定應如何呈現菜肴,並進行裝飾性美食展示。 認可優質的產品、展示和風味。 確保符合食品處理和衛生標準。 遵循所有食品的適當處理方法和溫度。 確保員工取得必需的食品處理和衛生認證。 維護食品採購、接收和儲存標準。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。<br><br>確保卓越的客戶服務<br><br> 表現和支援超越預期的服務行為,實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 表現出賓客接待方面的領導力,體現卓越的客戶服務,並為客戶關係營造積極的氛圍。 與客人互動並獲得對產品品質和服務水準的回饋。 回應並處理客人的問題和投訴。 授權員工提供卓越的客戶服務。制定指導方針,讓員工瞭解有關期望和因素。確保員工接受持續培訓以瞭解客人的期望。 審查評論卡、客人滿意度結果和其他資料,以確定改善的方面。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 確保員工受到公平、公正的對待。 培訓廚房員工關於出色烹飪和美觀菜盤展示的基本原則。 執行直接上級經理的績效考核流程。 關於食品知識和食譜組合培訓,與宴會廚師和餐飲部互動。 觀察員工的服務行為並向個人和/或經理提供回饋。 管理責任領域的員工漸進性懲處程序。 確保根據標準和當地運作程序(SOP 和 LSOP)完成懲戒程序和存檔,並支援同事評議流程。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向執行團隊、經理和主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>威斯汀酒店致力於幫助賓客在需要時重掌旅途節奏,提升健康感受,支持他們時刻呈現最佳自我狀態。作為專注賓客身心健康平衡的飯店品牌典範,我們需要熱情敬業的飯店團隊將獨到的品牌理念融入待客體驗,也希望員工在飯店內外接納並踐行健康生活方式。我們希望您充滿熱情活力、積極樂觀、勇於探索,如果您也認同並倡導健康生活理念,我們誠邀您與威斯汀攜手共謀發展。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。