Admin Assistant Jobs

About Scale AI<br><br>Scale's rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:<br><br>Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMsUpskilling and advisory services to spread the impact of AI<br><br>As these applications move from prototype to production, we're investing heavily in the infrastructure and people that keep them reliable, secure, and trusted by our government partners.<br><br>At Scale, we're not just building AI solutions - we're enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you're ready to shape the future of AI in the public sector and be a founding member of our team, we'd love to hear from you<br><br>Role Overview<br><br>We are looking for a highly technical and strategic Senior Manager, Defense Engineering to lead our engineering efforts across the Middle East region, specifically supporting defense-related projects. This senior leader will drive delivery of custom AI applications for defense and national security clients, bridging deep domain knowledge in the defense space with cutting-edge AI and full stack engineering expertise.<br><br>What You'll Do<br><br>Manage and grow the engineering team in the region, driving technical delivery across defense and public sector engagements Design, build, and optimize backend services for advanced AI-driven applications, with a strong focus on AI agents, evaluation tooling, and automation Lead full stack engineering efforts end-to-end—from system design and architecture through to debugging, testing, and production deployment Serve as the senior technical authority on defense-related projects, applying domain knowledge to ensure solutions meet mission-critical standards and security requirements Architect and deploy AI agent frameworks and API integrations tailored to defense and government workflows Work comfortably cross-functionally across internal engineering teams and external defense and government clients Own the full product lifecycle from conceptualization through production, ensuring high-velocity delivery without sacrificing quality Deliver experiments and MVPs at a high velocity and level of quality to drive engagement with defense customers Influence the culture, values, and processes of a growing engineering team in the region Inspire and mentor engineers, fostering a technically excellent and mission-driven team environment Collaborate with cross-functional teams to define, design, and ship new product features and experiences tailored to defense requirements<br><br>What We're Looking For<br><br>10+ years of relevant software engineering experience, with a strong emphasis on backend systems and full stack development5+ years of experience managing and leading engineering teams, with a proven track record of developing high-performing teams in complex, mission-driven environments Demonstrated domain knowledge in the defense sector—understanding of defense operations, national security priorities, and the regulatory and security requirements unique to defense Deep expertise in AI and machine learning, specifically with AI agents, LLM-powered applications, and agentic frameworks Hands-on experience designing, building, and integrating APIs in production environments (cloud and on-premises), including experience with AI/ML APIs and third-party defense or government platform integrations Full stack engineering proficiency—comfortable across the entire stack including backend services, APIs, data pipelines, and frontend delivery Proven success leading, managing, and developing high-performing Engineering teams at scale Expertise in identifying product engagement patterns and trends for large-scale applications, ideally in government or defense contexts Track record of shipping high-quality products and features at scale in fast-paced, high-stakes environments Ability to turn complex defense business and mission requirements into pragmatic, scalable engineering solutions Excellent problem-solving skills, and ability to work independently and as part of a cross-functional, international team Experience working in or with the Gulf Cooperation Council (GCC) region is strongly preferred; Arabic language skills a plus<br><br>PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.<br><br>About Us:<br><br>At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U. S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.<br><br>We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. <br><br>We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information.<br><br>We comply with the United States Department of Labor's Pay Transparency provision. <br><br>PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.

???? Welcome to Your Next Adventure!<br><br>The Business Development Manager is responsible for identifying, acquiring, and onboarding high-value strategic brands and groups that have a significant commercial impact on the business. Unlike the standard Acquisition team, which focuses on volume-based merchant acquisition, this role is dedicated to securing premium, enterprise-level partnerships through a targeted hunting approach.<br><br>The role requires strong business development, stakeholder management, commercial negotiation, and project coordination skills to successfully bring strategic brands live on the platform.<br><br>???? What You’ll Get Your Hands On<br><br>Own and manage a predefined hunting list of strategic AAA brands and business groups. Identify and prospect new high-value opportunities across Qatar and selected regional or international markets. Build relationships with key decision-makers, business owners, and corporate representatives. Continuously expand the pipeline by researching emerging brands and market opportunities. Lead commercial discussions with strategic partners. Prepare customized commercial proposals and pitch decks. Negotiate commission structures, commercial terms, exclusivity opportunities, and partnership agreements. Present business cases internally when approvals or commercial exceptions are required. Manage the complete onboarding cycle from lead generation until the brand is live. Collect all required legal and operational documents. Coordinate contract creation and execution. Ensure timely submission of menus, images, branding assets, working hours, and operational requirements. Act as the single point of contact between the merchant and internal stakeholders. Coordinate with internal teams to ensure all onboarding, operational, and launch activities are completed efficiently and that the brand goes live successfully. Track onboarding milestones and proactively resolve blockers to ensure timely launch. Maintain executive-level relationships with strategic partners. Conduct regular follow-ups to ensure momentum throughout the acquisition and onboarding process. Represent the company professionally during meetings, presentations, and negotiations. Maintain an accurate CRM pipeline and ensure all opportunities are up to date. Provide weekly hunting list updates, including pipeline status, risks, blockers, and next actions. Share market intelligence, competitor insights, and strategic opportunities with management. Launch 5 new strategic brands onboarded per month (depending on complexity and size). Support newly launched strategic brands during their first three months by performing key Account Management activities, including performance follow-ups, operational issue resolution, relationship management, and coordination with internal teams to ensure a successful launch and smooth transition to the Partner Success team. Pipeline coverage of at least 3x the monthly target. Commercial value generated (GMV or projected revenue). Pipeline hygiene and reporting accuracy. Stakeholder satisfaction and cross-functional coordination.<br><br>????‍♂️ The Magic You Bring<br><br>Strong negotiation and commercial acumen. Excellent presentation and communication skills. Experience creating executive-level pitch decks and proposals. Strong project management and stakeholder coordination. Ability to engage with C-level executives and senior decision-makers. Analytical mindset with the ability to build business cases. Self-driven, organized, and capable of managing long sales cycles. Proficiency in CRM systems and Microsoft Office (Power Point and Excel).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>The Business Development Manager is responsible for identifying, acquiring, and onboarding high-value strategic brands and groups that have a significant commercial impact on the business. Unlike the standard Acquisition team, which focuses on volume-based merchant acquisition, this role is dedicated to securing premium, enterprise-level partnerships through a targeted hunting approach.<br><br>The role requires strong business development, stakeholder management, commercial negotiation, and project coordination skills to successfully bring strategic brands live on the platform.<br><br>???? What You’ll Get Your Hands On<br><br>Own and manage a predefined hunting list of strategic AAA brands and business groups. Identify and prospect new high-value opportunities across Qatar and selected regional or international markets. Build relationships with key decision-makers, business owners, and corporate representatives. Continuously expand the pipeline by researching emerging brands and market opportunities. Lead commercial discussions with strategic partners. Prepare customized commercial proposals and pitch decks. Negotiate commission structures, commercial terms, exclusivity opportunities, and partnership agreements. Present business cases internally when approvals or commercial exceptions are required. Manage the complete onboarding cycle from lead generation until the brand is live. Collect all required legal and operational documents. Coordinate contract creation and execution. Ensure timely submission of menus, images, branding assets, working hours, and operational requirements. Act as the single point of contact between the merchant and internal stakeholders. Coordinate with internal teams to ensure all onboarding, operational, and launch activities are completed efficiently and that the brand goes live successfully. Track onboarding milestones and proactively resolve blockers to ensure timely launch. Maintain executive-level relationships with strategic partners. Conduct regular follow-ups to ensure momentum throughout the acquisition and onboarding process. Represent the company professionally during meetings, presentations, and negotiations. Maintain an accurate CRM pipeline and ensure all opportunities are up to date. Provide weekly hunting list updates, including pipeline status, risks, blockers, and next actions. Share market intelligence, competitor insights, and strategic opportunities with management. Launch 5 new strategic brands onboarded per month (depending on complexity and size). Support newly launched strategic brands during their first three months by performing key Account Management activities, including performance follow-ups, operational issue resolution, relationship management, and coordination with internal teams to ensure a successful launch and smooth transition to the Partner Success team. Pipeline coverage of at least 3x the monthly target. Commercial value generated (GMV or projected revenue). Pipeline hygiene and reporting accuracy. Stakeholder satisfaction and cross-functional coordination.<br><br>????‍♂️ The Magic You Bring<br><br>Strong negotiation and commercial acumen. Excellent presentation and communication skills. Experience creating executive-level pitch decks and proposals. Strong project management and stakeholder coordination. Ability to engage with C-level executives and senior decision-makers. Analytical mindset with the ability to build business cases. Self-driven, organized, and capable of managing long sales cycles. Proficiency in CRM systems and Microsoft Office (Power Point and Excel).<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

🚀 Welcome to Your Next Adventure!<br><br>The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine.<br><br>🛠 What You’ll Get Your Hands On<br><br>Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps. Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis. Conduct structured root-cause analysis on recurring operational failures. Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules. Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures. Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines. Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling. Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops.<br><br>🧙‍♂️ The Magic You Bring<br><br>Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required. Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end. Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers. Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow. Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential. High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in.<br><br>✨ Bonus Points If You Have<br><br>Quick commerce, dark store, or grocery delivery experience E-commerce operations background Ride-hailing or driver/fleet management experience Formal operations excellence background (Lean, Six Sigma, or similar) Start-up or high-growth environment experience Proficiency in Excel and Tableau for operational reporting Arabic language skills MENA market knowledge<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>👨‍💼 It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>🌐 Global Vibes – Collaborate with a worldwide crew.<br><br>🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

🚀 Welcome to Your Next Adventure!<br><br>The Snoomart Operations Manager acts as the critical bridge between the driver supply team and dark store operations - diagnosing systemic inefficiencies across first-mile and last-mile, translating data into process improvements, and ensuring that supply-side decisions land cleanly at the store and rider level. You own the connective tissue of Snoomart’s fulfilment engine.<br><br>🛠 What You’ll Get Your Hands On<br><br>Serve as the primary interface between the driver supply team and dark store operations — ensuring rider availability aligns with order demand patterns, and surfacing store-side constraints upstream before they create fulfilment gaps. Own the end-to-end operations health dashboard: track first-mile metrics (TDT, Arrival Time, etc.) and last-mile metrics (on-time promise, rider utilisation, order accuracy, cancellation rate) on a daily basis. Conduct structured root-cause analysis on recurring operational failures. Partner with driver supply planners and dark store Team Leaders to ensure manpower and rider allocation responds to actual order volume patterns rather than static schedules. Design and embed SOPs across handover - with particular attention to the handoff points where supply-side errors compound into customer-facing failures. Lead periodic cross-functional ops reviews with driver supply, store ops, and tech teams - turning KPI data into prioritised improvement sprints with clear owners and deadlines. Identify and pilot process improvements (slot optimisation, routing logic, rider zoning) and build the measurement framework to validate impact before scaling. Act as the operational escalation point for cross-functional issues that fall between driver supply and store ops.<br><br>🧙‍♂️ The Magic You Bring<br><br>Minimum 3 years of experience in operations, supply chain, logistics, or fulfillment is required. Demonstrable experience sitting at the intersection of two operational functions (e.g. driver supply + store ops, or warehouse + delivery) rather than owning just one end. Strong analytical instinct — comfortable pulling data, building simple dashboards, and telling a clear story from ambiguous numbers. Process-design mindset: able to document a current-state flow, identify the failure points, and write an SOP that people will actually follow. Influence without authority — this role coordinates across teams without direct line management of store or supply staff, so strong stakeholder management is essential. High comfort with ambiguity and cross-functional ownership gaps — you find the problem’s real owner and build alignment rather than waiting for someone else to step in.<br><br>✨ Bonus Points If You Have<br><br>Quick commerce, dark store, or grocery delivery experience E-commerce operations background Ride-hailing or driver/fleet management experience Formal operations excellence background (Lean, Six Sigma, or similar) Start-up or high-growth environment experience Proficiency in Excel and Tableau for operational reporting Arabic language skills MENA market knowledge<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>👥 Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>💪 Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>🧪 Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>🏅Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>🚀 Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>👨‍💼 It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>🌐 Global Vibes – Collaborate with a worldwide crew.<br><br>🧠 Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>🚒 Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>🏝️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>🛠️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Job Description<br><br>To support effective operation, coordination, control, and continual improvement of Change Enablement and Release Management across in-scope services. The role helps ensure that changes and releases are properly recorded, assessed, authorized, scheduled, communicated, deployed, validated, supported, and closed in accordance with approved procedures. Working under the guidance of the Practice Manager or Senior Consultant, the role contributes to service stability, business continuity, release quality, auditability, and timely delivery across traditional, cloud, Agile, Dev Ops, and CI/CD environments.<br><br>Responsibilities<br><br> Support the day-to-day administration and consistent execution of Change Enablement, Release Management, and related Deployment Management procedures, templates, workflows, and controls. Review Requests for Change (RFCs) and release records for completeness, correct categorization and priority, business and technical justification, risk and impact information, affected services or configuration items, dependencies, implementation plans, testing evidence, rollback plans, and required approvals. Coordinate standard, normal, emergency, and major changes in accordance with approved change models and escalation paths, and promptly escalate incomplete, high-risk, conflicting, or unauthorized requests. Prepare Change Advisory Board, Emergency Change Advisory Board, release-readiness, and go/no-go meeting packs; schedule meetings, record decisions and conditions, issue minutes, and track actions to closure. Maintain the forward schedule of change and the integrated release calendar, checking deployment windows, maintenance periods, freeze or blackout dates, business events, resource constraints, dependencies, and schedule conflicts. Support release planning and coordination across build, packaging, testing, user acceptance, training, pre-production, production deployment, validation, early-life support, handover, and closure. Collect and validate readiness evidence, including approved scope, test results, defect status, security and compliance clearances, configuration baselines, operational acceptance, support readiness, communications, monitoring, deployment checklists, and recovery arrangements. Confirm that implementation, deployment, validation, rollback or back-out, contingency, communication, and recovery plans are documented, approved, and communicated before implementation. Monitor approved changes and releases during implementation, maintain status and decision records, coordinate involved teams, and escalate delays, failures, deviations, or emerging service risks. Support timely stakeholder communications before, during, and after changes and releases, covering expected impact, outages, progress, delays, success, rollback, restoration, and closure. Ensure change and release records, approvals, evidence, deployment logs, configuration updates, knowledge articles, operational documents, and closure information are accurate, traceable, current, and retained in the authorized toolset. Assist with post-implementation reviews and release retrospectives for failed, emergency, repeated, high-impact, or high-risk changes; document lessons learned and track corrective and preventive actions. Produce regular operational reports and dashboards covering change success, failed and emergency changes, schedule adherence, approval cycle time, release frequency, rollback, post-release incidents, outstanding actions, and data-quality exceptions. Coordinate supplier and third-party changes and releases, confirming alignment with contractual controls, maintenance windows, evidence requirements, service levels, and customer communications. Support Agile, Dev Ops, CI/CD, cloud, infrastructure-as-code, and automated deployment activities while ensuring required approvals, traceability, security, segregation of duties, and operational-readiness controls are followed. Maintain practice documents, work instructions, change models, standard-change records, calendars, checklists, communication templates, and knowledge content under document-control requirements. Assist with record-quality reviews, process compliance checks, audit evidence preparation, and follow-up of identified gaps or corrective actions. Identify recurring delays, control gaps, data-quality issues, avoidable manual work, and automation opportunities, and contribute to practical continual-improvement initiatives.<br><br>Qualifications<br><br>Required Education, Knowledge, and Certifications:<br><br> Bachelor’s degree in information technology, computer science, SW engineering, engineering, information systems, or a related discipline. ITIL 4 Foundation certification is required; advanced ITIL 4 knowledge or relevant practice qualifications in Change Enablement, Release Management, Deployment Management, Service Configuration Management, Create, Deliver and Support, High-Velocity IT, or Direct, Plan and Improve are strongly preferred. Professional certification or formal training in Dev Ops, SAFe, Agile, Azure Dev Ops, cloud platforms, Site Reliability Engineering, SIAM, COBIT, ISO/IEC 20000, Lean Six Sigma, project management, risk management, information security, or business continuity is advantageous. Strong knowledge of IT service-management principles, service value systems, value streams, service transition, software and infrastructure delivery lifecycles, operational readiness, service reliability, customer experience, risk management, and continual improvement. Good understanding of governance, internal control, segregation-of-duties, information security, privacy, regulatory notification, audit evidence, contractual obligations, service levels, and supplier-governance requirements. Knowledge of modern delivery patterns including cloud, containers, microservices, infrastructure-as-code, continuous integration, continuous delivery, progressive delivery, automated testing, and deployment orchestration. Knowledge of service-level agreements, operational-level agreements, underpinning contracts, experience-level agreement, release policies, maintenance windows, business calendars, and customer-specific change controls.<br><br>Required Hard Skills<br><br> Working knowledge of Change Enablement, Release Management, and Deployment Management lifecycles, roles, controls, approvals, escalation paths, and record requirements. Ability to review RFCs and release records, identify missing information, assess basic risk and impact, verify dependencies, and follow approved authorization and scheduling procedures. Practical capability in CAB administration, forward-schedule maintenance, release-calendar coordination, meeting documentation, decision tracking, and action’s follow-up. Ability to coordinate release readiness, deployment checklists, testing evidence, operational acceptance, communication, rollback, early-life support, handover, and closure activities. Working knowledge of enterprise ITSM platforms and delivery tools such as Service Now, BMC, Micro Focus, Jira, Azure Dev Ops, Git, Jenkins, Git Lab, Git Hub Actions, or equivalent solutions. Basic understanding of application, infrastructure, cloud, network, cybersecurity, database, middleware, web, mobile, container, and microservice delivery environments. Understanding configuration-management and CMDB concepts, service and configuration-item relationships, versioning, building artifacts, deployment packages, and release traceability. Ability to prepare operational reports, dashboards, data-quality checks, trend summaries, management presentations, and auditable supporting evidence. Strong documentation skills covering procedures, change and release records, minutes, calendars, checklists, communications, work instructions, knowledge articles, and action logs.<br><br>Required Soft Skills<br><br> Clear verbal and written communication with technical teams, service managers, customers, and suppliers. Good coordination, facilitation, follow-up, and stakeholder-management skills across multiple teams and concurrent activities. Strong planning, prioritization, organizational discipline, and ability to manage time-sensitive work and competing deadlines. Analytical thinking and attention to detail when reviewing records, evidence, schedules, risks, dependencies, and implementation status. Ability to work collaboratively, ask appropriate questions, escalate concerns promptly, and follow decisions through to closure. Ability to explain technical or operational information in a clear, structured, and audience-appropriate manner.<br><br>Behavioral<br><br> Demonstrates accountability, reliability, integrity, confidentiality, and consistent adherence to approved procedures. Maintains a calm, structured, and service-focused approach during high-risk implementations, emergency changes, failed deployments, or time-sensitive decisions. Balances delivery urgency with service protection, customer impact, security, compliance, and operational resilience. Shows initiative, curiosity, willingness to learn, and openness to coaching, feedback, automation, and modern delivery practices. Promotes collaboration, transparency, knowledge sharing, evidence-based decisions, and a no-blame learning culture. Persists in closing actions, correcting record-quality issues, and ensuring that lessons learned are implemented.<br><br>Experience<br><br> 4–6 years of relevant experience in IT service management, Change Enablement, Release Management, Deployment Management, service transition, Dev Ops support, or a comparable function. At least 2 years of practical experience coordinating changes, releases, deployment activities, CAB administration, operational readiness, or service-transition deliverables. Experience using enterprise ITSM, work-management, source-control, or CI/CD platforms to maintain records, approvals, schedules, evidence, dashboards, or deployment status. Experience working with cross-functional application, infrastructure, cloud, operations, security, testing, project, customer, and supplier teams. Exposure to Agile, Dev Ops, cloud, automated deployment, or high-velocity environments where delivery speed must be balanced with service protection and control. Experience supporting audits, compliance checks, post-implementation reviews, reporting, or continual-improvement activities is advantageous.

Additional Information<br><br>Job Number 26107216<br><br>Job Category Housekeeping & Laundry<br><br>Location Building No. 153 Street No. 347, Lusail, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for hotel laundry daily operations and services. Position directs and works with employees to wash, dry and iron linen for both guest rooms and Food and Beverage/Culinary Department within existing time constraints. Maintains a safe and clean work environment. Position strives to ensure guest and employee satisfaction while maximizing the department financial performance.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES <br><br>Managing Department Operations and Budgets<br><br> Managing day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Supervising and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. Communicating the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Ensures consistent workflow to minimize peaks and valleys in production. Brings issues to the attention of the department manager and Human Resources as necessary. Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Supervises daily Laundry shift operations and ensures compliance with all policies, standards and procedures. Ordering and managing necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Orders cleaning supplies and uniforms within budget. Understands the impact of department’s operations on the overall hotel financial goals and objectives and manages to achieve or exceed budgeted goals. Participates in the management of department’s controllable expenses to achieve or exceed budgeted goals. Works effectively with the Engineering department on Laundry equipment maintenance needs. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Operates all department equipment as necessary and reports malfunctions. Develops, maintains and uses effective back-up plans for breakdowns. Evaluates and implements new techniques, supplies and equipment.<br><br>Leading Discipline Teams<br><br> Ensuring and maintaining the productivity level of employees. Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encouraging and building mutual trust, respect, and cooperation among team members. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br><br>Providing and Ensuring Exceptional Customer Service<br><br> Providing services that are above and beyond for customer satisfaction and retention. Improving service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service.<br><br>Managing and Conducting Human Resources Activities<br><br> Ensuring employee success and event success recognitions are taking place in all shifts. Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Recruiting, interviewing, selecting, hiring, and promoting employees in the organization. Supervises staffing levels to ensure that operational needs and financial objectives are met. Effectively schedules employees to business demands and tracks employee time and attendance. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Manages employee progressive discipline procedures. Manages the employee performance appraisal process. Ensures hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Celebrates successes and publicly recognizes the contributions of team members; ensures employee recognition is taking place on all shifts.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>W Le Méridien inspirujemy się epoką pełnych przepychu podróży, doceniając każdą kulturę poprzez wyraźnie europejską atmosferę delektowania się tym, co najlepsze. Nasi goście to ciekawi i kreatywni, kosmopolityczni poszukiwacze kultury, którzy doceniają chwile skupienia i zwolnienia tempa, by móc delektować się celem podróży. Zapewniamy autentyczną, elegancką i niezapomnianą obsługę oraz doświadczenia, które inspirują gości do czerpania radości z tego, co najlepsze. Szukamy ciekawych i kreatywnych osób, które dołączą do naszego zespołu. Jeśli cenisz sobie nawiązywanie kontaktów z podobnie myślącymi gośćmi i masz w sobie głębokie pragnienie dostarczania niezapomnianych wrażeń, zapoznaj się z możliwościami rozwoju kariery w Le Méridien. Stając się częścią zespołu Le Méridien, dołączasz do portfolio marek Marriott International. Bądź tam, gdzie możesz pracować najlepiej, jak potrafisz, rozpocznij realizację zamierzeń, poczuj przynależność do niesamowitej globalnej społeczności i stań się najlepszą wersją siebie.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the Cap Ex planning exercise.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Align the annual business plan with the bank’s strategic objectives Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. Implements KPI’s and best practices for Senior Manager, Corporate Planning. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning Internal (Processes, Products, Regulatory): Manage the coordination of the Group’s corporate planning initiatives Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk) Ensure alignment and consistency across all business plans on a Group-wide level Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management Closely align with Financial Control to support input for financial KPIs Closely align with Group Risk to support input for risk related KPIs Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning Learning & Knowledge: Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach Identify related areas for professional self-development Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy) Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements Maintain appropriate knowledge to ensure full qualification to undertake the role Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank<br><br>Education & Experience Requirements<br><br> Bachelor degree University graduate, Master’s degree is an advantage At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution Business and/ or functional experience or exposure Previous experience in a corporate planning and performance management role Awareness of a management consulting approach (previous role in such is an advantage) Experience with performance management, balance scorecard approach and management of information systems (MIS) Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution Well-developed numerical, analytical, evaluation skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the Cap Ex planning exercise.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Align the annual business plan with the bank’s strategic objectives Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. Implements KPI’s and best practices for Senior Manager, Corporate Planning. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning Internal (Processes, Products, Regulatory): Manage the coordination of the Group’s corporate planning initiatives Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk) Ensure alignment and consistency across all business plans on a Group-wide level Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management Closely align with Financial Control to support input for financial KPIs Closely align with Group Risk to support input for risk related KPIs Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning Learning & Knowledge: Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach Identify related areas for professional self-development Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy) Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements Maintain appropriate knowledge to ensure full qualification to undertake the role Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank<br><br>Education & Experience Requirements<br><br> Bachelor degree University graduate, Master’s degree is an advantage At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution Business and/ or functional experience or exposure Previous experience in a corporate planning and performance management role Awareness of a management consulting approach (previous role in such is an advantage) Experience with performance management, balance scorecard approach and management of information systems (MIS) Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution Well-developed numerical, analytical, evaluation skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

EY – Digital Risk Consulting<br><br>Senior Manager<br><br>EY is the leading Big-4 professional services firm committed to ‘shape the future with confidence’. Fast pace of today’s business cycle as well as the rapid developments in business, operational and technological space present rapid growth opportunities as well as create uncertainties for today’s business leaders and workforce. EY Digital Risk Consulting team is fully engaged with these developments that are rapidly reshaping the entire industries and economies leading to a redefining of their risk profiles.<br><br>Within MENA region, EY is actively engaged with all sectors of the economy and actively supporting the vision of national leaderships especially in the GCC countries. EY is dedicated to help our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the Risk. Technology is a major component underpinning the transformation programs. EY Risk Advisory and especially the Digital Risk team is currently looking for scaling up the capabilities and the skills on hand to serve increasing demands of our clients in their sophisticated technology environments.<br><br>The opportunity<br><br>In your role as a Senior manager with EY MENA Consulting, you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will contribute to our account centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace.<br><br>For these reasons, opportunities with Digital Risk practice led to tremendous career progression potential. You won’t find a culture like this anywhere else, so if you are looking to work with knowledgeable, people-oriented colleagues, this is a great place to be.<br><br>Your Key Responsibilities<br><br>You will help our clients evaluate and enhance their business; with a focus on managing the risk arising from ongoing technology developments and the resultant fast-paced changes in their business and operational processes.<br><br>To make that happen, you will need a strong team and internal network to leverage our intellectual property, and lessons learned.<br><br>Everything you will be involved in comes down to providing excellent customer service and guiding EY teams do the same. Whether it is working with multiple client teams, advising the clients on Digital Risk related matters, or actively working EY account teams and partners in business development activities across various sectors, you will build strong relationships and become a trusted advisor to your clients.<br><br>Skills And Attributes For Success<br><br>Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues related to technology related risks faced by our clients.<br><br>Demonstrating a thorough understanding of emerging technologies, complex information systems and the client’s business / industry.<br><br>Maintaining and enhancing relationships with client management, managing expectations around effectively delivering the engagements with successful closure and timely collections.<br><br>Demonstrating excellent project management skills, inspiring teamwork, and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services.<br><br>Focussing on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills, and opportunities, they need to deliver.<br><br>Bringing energy and ambition to identify and manage business development opportunities.<br><br>To qualify for the role, you must have.<br><br>Proven track record of success in the MENA/GCC region with key clients and industry sectors.<br><br>A master’s degree in computer science, information systems or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications.<br><br>Master’s degree will be preferable.<br><br>Minimum ten (10) years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm, or as a senior executive of a technology company, a financial services company, telecom company, or comparable experience as an IT/IS expert.<br><br>Relevant experience areas include a combination of Digital Risk Management, Business Continuity Management, IT Disaster Recovery Management, Crisis Management, Third Party Risk Management, Technology Compliance Management, Technology Asset Management, Mobile Technology, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP Controls (SAP, Oracle, MS Dynamics), Technical Controls Management for IT Systems and Networking technologies, Data Analytics, IT/Business Process & Controls Management, IT/IS Internal Audit, and/or Third-Party Reporting, etc.<br><br>Strong skills in project management, team management, and client service.<br><br>Strong analytical, interpersonal and communication skills.<br><br>A willingness to travel to meet client needs.<br><br>Ideally, you will also have<br><br>CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable.<br><br>What We Look For<br><br>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.<br><br>If you have a genuine passion for helping businesses achieve world-class Digital risk management capabilities, while working alongside some of the most knowledgeable individuals in the business, then this role is for you.<br><br>What Working At EY Offers<br><br>We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. Plus, we offer:<br><br>International career: with a Big 4 firm in a multi-national environment across MENA.<br><br>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.<br><br>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.<br><br>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.<br><br>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.<br><br>If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>Join us in building a better working world. Apply now.<br><br>EY | Shape the future with confidence.

EY – Digital Risk Consulting<br><br>Senior Manager<br><br>EY is the leading Big-4 professional services firm committed to ‘shape the future with confidence’. Fast pace of today’s business cycle as well as the rapid developments in business, operational and technological space present rapid growth opportunities as well as create uncertainties for today’s business leaders and workforce. EY Digital Risk Consulting team is fully engaged with these developments that are rapidly reshaping the entire industries and economies leading to a redefining of their risk profiles.<br><br>Within MENA region, EY is actively engaged with all sectors of the economy and actively supporting the vision of national leaderships especially in the GCC countries. EY is dedicated to help our clients in all sectors anticipate the uncertainty they face in doing their business and work closely with them to help effectively manage the Risk. Technology is a major component underpinning the transformation programs. EY Risk Advisory and especially the Digital Risk team is currently looking for scaling up the capabilities and the skills on hand to serve increasing demands of our clients in their sophisticated technology environments.<br><br>The opportunity<br><br>In your role as a Senior manager with EY MENA Consulting, you will be among the senior executives of EY Digital Risk competency operating as one team across different MENA offices to serve our MENA clients. You will contribute to our account centric growth strategy focusing on issue-based and competency-driven client needs. That's what differentiates EY in the consulting marketplace.<br><br>For these reasons, opportunities with Digital Risk practice led to tremendous career progression potential. You won’t find a culture like this anywhere else, so if you are looking to work with knowledgeable, people-oriented colleagues, this is a great place to be.<br><br>Your Key Responsibilities<br><br>You will help our clients evaluate and enhance their business; with a focus on managing the risk arising from ongoing technology developments and the resultant fast-paced changes in their business and operational processes.<br><br>To make that happen, you will need a strong team and internal network to leverage our intellectual property, and lessons learned.<br><br>Everything you will be involved in comes down to providing excellent customer service and guiding EY teams do the same. Whether it is working with multiple client teams, advising the clients on Digital Risk related matters, or actively working EY account teams and partners in business development activities across various sectors, you will build strong relationships and become a trusted advisor to your clients.<br><br>Skills And Attributes For Success<br><br>Providing guidance and knowledge, participating in performing procedures focusing on complex, judgmental, and/or specialized issues related to technology related risks faced by our clients.<br><br>Demonstrating a thorough understanding of emerging technologies, complex information systems and the client’s business / industry.<br><br>Maintaining and enhancing relationships with client management, managing expectations around effectively delivering the engagements with successful closure and timely collections.<br><br>Demonstrating excellent project management skills, inspiring teamwork, and responsibility with team members. Using current technology/tools to enhance the effectiveness of work products and services.<br><br>Focussing on the importance of coaching and developing teams and colleagues, by taking their ideas and giving them the knowledge, skills, and opportunities, they need to deliver.<br><br>Bringing energy and ambition to identify and manage business development opportunities.<br><br>To qualify for the role, you must have.<br><br>Proven track record of success in the MENA/GCC region with key clients and industry sectors.<br><br>A master’s degree in computer science, information systems or a related discipline. Alternatively, a degree in business, accounting, or finance, with additional IT qualifications.<br><br>Master’s degree will be preferable.<br><br>Minimum ten (10) years of relevant experience of working as an IT risk consultant for a professional services firm or a public accounting firm, or as a senior executive of a technology company, a financial services company, telecom company, or comparable experience as an IT/IS expert.<br><br>Relevant experience areas include a combination of Digital Risk Management, Business Continuity Management, IT Disaster Recovery Management, Crisis Management, Third Party Risk Management, Technology Compliance Management, Technology Asset Management, Mobile Technology, Emerging Technologies (Robotics, IoT, Cloud and Blockchain), ERP Controls (SAP, Oracle, MS Dynamics), Technical Controls Management for IT Systems and Networking technologies, Data Analytics, IT/Business Process & Controls Management, IT/IS Internal Audit, and/or Third-Party Reporting, etc.<br><br>Strong skills in project management, team management, and client service.<br><br>Strong analytical, interpersonal and communication skills.<br><br>A willingness to travel to meet client needs.<br><br>Ideally, you will also have<br><br>CISA, CBCP, CISSP, IRM, CISM, and/or CIA certification is essential for long-term growth in the role; Based on an individual’s professional background, area of specialization or industry focus, we recognize that other certifications, credentials, or experience may be more relevant than the listed certifications and therefore may be acceptable.<br><br>What We Look For<br><br>Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.<br><br>If you have a genuine passion for helping businesses achieve world-class Digital risk management capabilities, while working alongside some of the most knowledgeable individuals in the business, then this role is for you.<br><br>What Working At EY Offers<br><br>We offer a competitive compensation package where you will be rewarded based on your performance and recognised for the value you bring to the business. Plus, we offer:<br><br>International career: with a Big 4 firm in a multi-national environment across MENA.<br><br>Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.<br><br>Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.<br><br>Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.<br><br>Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.<br><br>If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.<br><br>Join us in building a better working world. Apply now.<br><br>EY | Shape the future with confidence.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the Cap Ex planning exercise.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Align the annual business plan with the bank’s strategic objectives Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. Implements KPI’s and best practices for Senior Manager, Corporate Planning. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning Internal (Processes, Products, Regulatory): Manage the coordination of the Group’s corporate planning initiatives Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk) Ensure alignment and consistency across all business plans on a Group-wide level Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management Closely align with Financial Control to support input for financial KPIs Closely align with Group Risk to support input for risk related KPIs Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning Learning & Knowledge: Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach Identify related areas for professional self-development Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy) Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements Maintain appropriate knowledge to ensure full qualification to undertake the role Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank<br><br>Education & Experience Requirements<br><br> Bachelor degree University graduate, Master’s degree is an advantage At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution Business and/ or functional experience or exposure Previous experience in a corporate planning and performance management role Awareness of a management consulting approach (previous role in such is an advantage) Experience with performance management, balance scorecard approach and management of information systems (MIS) Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution Well-developed numerical, analytical, evaluation skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26082752<br><br>Job Category Property Leadership<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>Support the delivery and evolution of the Corporate Planning function across QNB covering Doha, Branches, Representative Offices and Subsidiaries. Support the definition of key performance indicators (KPIs) across financial and non-financial dimensions (Financial/ Customer and Process/ Organisation) for business, support and control divisions, understanding the needs and drivers for each. Support the coordination and execution of the quarterly Performance Management process. Review and analyse KPIs and scorecards across all divisions in order to provide perceptive and value adding insight of the bank’s performance and execution of strategy. Work with strategy development and PMO teams to assist in the development of the annual business plans across all divisions, understanding and incorporating the dependencies between this, performance management, the strategic project portfolio and the Cap Ex planning exercise.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial: Align the annual business plan with the bank’s strategic objectives Develop all business plan and performance management related information on a Group wide level on a regular basis to the Executive Management and the Board for regular update, performance monitoring, quality assessment and decision-making. Implements KPI’s and best practices for Senior Manager, Corporate Planning. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. Customer (Internal & External): Manage the gathering of input from all relevant parties within the required timeframe and quality in order to develop the overall business plan for QNB on a Group wide level on an annual basis Coordinate and align with all business and support divisions with respect to input for business planning, balance scorecards and overall performance management related issues as directed by VP, Corporate Planning Manage requests to changes to KPIs during the year as aligned with senior management and VP, Corporate Planning Support coordination and alignment with the subsidiaries with respect to input for business planning and KPIs Manage and support the analysis of data from the KPI Performance management exercise, providing useful and value added insight to the VP, Corporate Planning Internal (Processes, Products, Regulatory): Manage the coordination of the Group’s corporate planning initiatives Monitor the development of business plans for all business and support divisions and respective departments along the five financial and non-financial dimensions (Financial, Customer, Processes, Organisational, Risk) Ensure alignment and consistency across all business plans on a Group-wide level Continuously monitor, track and review the business and support division plans and related scorecards (incl. KPIs, goals and objectives) as part of the group wide performance management Support VP, Corporate Planning to define, establish, continuously update, further develop and refine non-financial Key Performance Indicators (KPIs) for all business and support divisions and departments on a Group wide level within the frame of the group wide performance management Closely align with Financial Control to support input for financial KPIs Closely align with Group Risk to support input for risk related KPIs Assist business plans for all subsidiaries and support alignment and consistency of subsidiaries business plans with the subsidiary strategy and ensure alignment with QNB Group’s strategy Ensure group wide standards, methodology and tools for Business planning, Performance Management and Group PMO are fully adopted and adhered to by the assigned subsidiary Develop, manage and update tools (e.g., dashboards) to measure performance against strategic objectives and identified organizational priorities as guided by VP, Corporate Planning Learning & Knowledge: Possess a solid understanding of the link between strategy and corporate planning, and the concepts of a balanced scorecard approach Identify related areas for professional self-development Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy) Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements Maintain appropriate knowledge to ensure full qualification to undertake the role Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank<br><br>Education & Experience Requirements<br><br> Bachelor degree University graduate, Master’s degree is an advantage At least 8 years work experience with minimum of 3 years of similar experience with a reputed financial Institution Business and/ or functional experience or exposure Previous experience in a corporate planning and performance management role Awareness of a management consulting approach (previous role in such is an advantage) Experience with performance management, balance scorecard approach and management of information systems (MIS) Deep understanding and knowledge of the activities and functions of the various business and support divisions in a financial institution Well-developed numerical, analytical, evaluation skills<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport Educational Certificates

The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.<br><br>Project Manager<br><br>The insights provided are generated by AI and may contain inaccuracies. Please independently verify any critical information before relying on it.<br><br>Description<br><br>Requisition Number: 24404BR<br><br>Description:<br><br>The role involves working on projects associated with stormwater and drainage, flood alleviation, wastewater networks, wastewater treatment plants, pumping stations, and water distribution networks. This includes undertaking investigations, planning, design, tendering, contract administration, and construction monitoring.<br><br>Qualifications:<br><br> Minimum of 15 years of work experience. Membership of an accredited Project Management institution an advantage. Professional Chartership Engineer status from an internationally recognized institution. Experience with water infrastructure, sewers, water pipelines, RO plants, and water reservoirs. Experience in reviewing, verifying, monitoring and recommending non-objection for design management plans, design calculations, hydraulic analysis, design calculations and more. Experience in evaluating technical and financial proposals. Excellent command of written and spoken English. The ability to manage a heavy workload, with a close attention to detail. The ability to work autonomously, reviewing your work on a regular basis while consistently meeting your objectives. Strong team working capabilities. Committed to working with all levels of management on a daily and ongoing basis. A proactive approach, working effectively in co-ordinating activities and complex tasks, taking professional responsibility in all matters. Be of the highest calibre: punctual, attentive and competent in adhering to Stantec's policies, procedures and working practices. A flexible approach to working hours and travel; with a commitment to putting in the effort required when needed. Ability to build and maintain lasting and positive relationships.<br><br>Preferred Specifications:<br><br> Project and General Management Commercial Acumen in Consultancy Projects Adaptability to change Planning and Scheduling Expertise Client Relationship Management Leadership and Team Development Effective Decision-Making Professionalism, Ethics, and Quality Standards Collaborative and Team-Oriented Approach Business Development and Client Growth<br><br>About Stantec:<br><br>We're active members of the communities we serve. That's why at Stantec we always design with community in mind. We believe growing a great design company happens from the inside out. We look for people who are drawn to use every talent they possess, plus creativity, determination and a drive to do the extraordinary.<br><br>The Stantec community unites approximately 22,000 employees working in over 400 locations across six continents. We collaborate across disciplines and industries to bring projects to life. Our work as architects, engineers, and consultants from initial project concept and planning through design, construction and commissioning is built on a solid history of success. So, when we take on a project, we see the opportunity to make a lasting connection with the people and places where we live and work. Redefine your personal best. Join us!<br><br>Work Location(s):Qatar-Doha<br><br>Employment Type: Full-Time<br><br>Job Type: Regular<br><br>Job Category: Civil Engineering, Consulting, Design, Engineering Other, Project Management

Job Description<br><br>JLL – PM – Job Description – Facilities Management Managing Agent – Manager<br><br>JLL | Facilities Management Consultancy | Qatar<br><br>Location<br><br>Qatar (on-site)<br><br>Employment Type<br><br>Full-time<br><br>Reporting Line<br><br>Client Representative, with functional oversight from JLL<br><br>The Opportunity<br><br>JLL is looking for an experienced FM Managing Agent Role to oversee the operations of a landmark commercial tower. In this client-facing role, the candidate will be the trusted point of contact for all Facilities Management matters, providing strategic/tactical guidance. The candidate will also lead the transition of the asset and the mobilization of the incoming FM Service Provider, setting the operation up for long-term success.<br><br>What This Job Involves<br><br>Act as the primary interface between the client and JLL, providing strategic FM advice and recommendations. Lead and maintain a strategic plan for the delivery of Facilities Management services. Maintain clear, transparent communication and reporting lines, with a strong emphasis on accountability and meeting deadlines. Provide operational oversight of the tower, ensuring facilities remain safe and fully functional at all times. Oversee hard and soft FM services delivered through appointed FM Service Providers, maximizing estate uptime and reducing reactive helpdesk demand. Review, update and implement preventive maintenance programmes and asset management strategies. Handle escalated operational issues swiftly and effectively. Lead the transition/handover of the tower from the fitout to the operation. Lead the mobilisation of the incoming FM Service Provider. Own budget control and financial reporting. Review and validate FM-related invoices, recommending payment against agreed performance metrics. Oversee Service Provider contracts, including quality auditing of FM service delivery. Apply best-practice commercial management to control and reduce operational costs. Oversee the efficiency of the procurement and contract management function. Ensure compliance with all health, safety and regulatory requirements across the facility. Lead, manage and develop the direct reports within the FM Managing Agent team. Review team knowledge, skills and competencies, identifying targeted development opportunities. Prepare and present regular performance reports, KPIs and management dashboards to stakeholders. <br><br>Requirements:<br><br>Education: Bachelor's degree in Engineering, Facilities Management, Business Administration, or a related field. Experience: 7+ years of facilities management experience, including at least 3 years in a managerial or managing agent role. Technical Knowledge: Strong command of hard and soft FM services, building systems, contract management, budget control and asset management. Leadership: Proven track record of managing teams, service providers and complex FM operations. Certifications: A recognized FM certification (e.g., IFMA FMP, RICS, or equivalent) is preferred. Languages: Fluency in English (written and spoken). Systems & Tools: Proficient in CAFM systems, MS Office, and FM reporting/management software. Stakeholder Management: Excellent interpersonal, negotiation, and client/stakeholder management skills. Strategic Thinking: Ability to develop and implement FM strategies aligned with client objectives. <br><br>Location<br><br>This is an on-site role based in Qatar. Applicants must currently be based in Qatar to be considered.

Additional Information<br><br>Job Number 26096546<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>Preferably Female, Arabic Speaker<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26096546<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>Preferably Female, Arabic Speaker<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.