Academic Staff in Qatar
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Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力持續提高客人和員工的滿意度,同時維持經營預算。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;2 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>確保滿足烹飪標準和責任<br><br> 管理廚房輪班運作,並確保遵守所有餐飲政策、標準和程序。 每週估計日常備餐需求,且每天向廚房人員傳達備餐需求。 協助行政總廚處理所有廚房運作和備餐。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。 開發、設計或創建新的應用、想法、關係、系統或產品,包括藝術貢獻。 協助確定應如何呈現菜肴,並進行裝飾性美食展示。 維護食品採購、接收和儲存標準。 確保符合食品處理和衛生標準。 在必要時履行廚房管理人員和員工的所有職責。 認可優質的產品、展示和風味。 確保遵守所有適用的法律法規。 遵循所有食品的適當處理方法和溫度。 操作和維護所有部門設備並報告故障。 檢查生熟食品的品質,確保符合標準。<br><br>領導廚房運作<br><br> 監督和協調備餐廚師和工作人員的活動。 領導輪班,同時根據要求的規格親自製作食品並執行請求。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 保持員工的工作效率水準。 確保員工瞭解期望和因素。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 確保酒店政策得到公平一致的執行。 根據每個職位的工作描述,傳達績效預期。 認可成功業績並實現預期的結果。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 與客人互動並獲得對產品品質和服務水準的回饋。 處理客人的問題和投訴。<br><br>維護烹飪目標<br><br> 實現和超越目標,包括績效目標、預算目標和團隊目標等。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 利用勞動管理系統,有效安排業務需求並跟蹤員工的時間和出勤情況。 培訓員工安全程序。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 參與員工績效評估流程,並根據需要提供回饋。 必要時將問題提請部門經理和人力資源部注意。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 出席和參加所有相關會議。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>萬豪酒店潛心鑽研待客之道,把握每一次創新機會,為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師,傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想,用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣,萬豪酒店誠摯歡迎您的加入,豐富機遇待您發掘。加入萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。<br><br>JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌,在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化,深信員工是我們的立足之本,有了快樂的員工,才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟,傳承了萬豪國際集團創始人 J. Willard Marriott(與品牌同名)的優秀品質。歡迎加入我們,成為 JW 萬豪大家庭的一員,體驗不同以往的工作氛圍,在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會,讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力持續提高客人和員工的滿意度,同時維持經營預算。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;2 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>確保滿足烹飪標準和責任<br><br> 管理廚房輪班運作,並確保遵守所有餐飲政策、標準和程序。 每週估計日常備餐需求,且每天向廚房人員傳達備餐需求。 協助行政總廚處理所有廚房運作和備餐。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。 開發、設計或創建新的應用、想法、關係、系統或產品,包括藝術貢獻。 協助確定應如何呈現菜肴,並進行裝飾性美食展示。 維護食品採購、接收和儲存標準。 確保符合食品處理和衛生標準。 在必要時履行廚房管理人員和員工的所有職責。 認可優質的產品、展示和風味。 確保遵守所有適用的法律法規。 遵循所有食品的適當處理方法和溫度。 操作和維護所有部門設備並報告故障。 檢查生熟食品的品質,確保符合標準。<br><br>領導廚房運作<br><br> 監督和協調備餐廚師和工作人員的活動。 領導輪班,同時根據要求的規格親自製作食品並執行請求。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 保持員工的工作效率水準。 確保員工瞭解期望和因素。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 確保酒店政策得到公平一致的執行。 根據每個職位的工作描述,傳達績效預期。 認可成功業績並實現預期的結果。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 與客人互動並獲得對產品品質和服務水準的回饋。 處理客人的問題和投訴。<br><br>維護烹飪目標<br><br> 實現和超越目標,包括績效目標、預算目標和團隊目標等。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 利用勞動管理系統,有效安排業務需求並跟蹤員工的時間和出勤情況。 培訓員工安全程序。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 參與員工績效評估流程,並根據需要提供回饋。 必要時將問題提請部門經理和人力資源部注意。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 出席和參加所有相關會議。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>萬豪酒店潛心鑽研待客之道,把握每一次創新機會,為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師,傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想,用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣,萬豪酒店誠摯歡迎您的加入,豐富機遇待您發掘。加入萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。<br><br>JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌,在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化,深信員工是我們的立足之本,有了快樂的員工,才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟,傳承了萬豪國際集團創始人 J. Willard Marriott(與品牌同名)的優秀品質。歡迎加入我們,成為 JW 萬豪大家庭的一員,體驗不同以往的工作氛圍,在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會,讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力不斷提高客人和員工的滿意度,同時最大限度地提高所有責任領域的財務業績。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。責任領域包括監督所有備餐區(如宴會、客房服務、餐廳、酒吧/酒廊和員工食堂)和所有配套區域(如洗碗室和採購室)。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);6 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;4 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>領導酒店廚房運作<br><br> 領導廚房管理團隊。 為所有日常運作提供指導。 充分瞭解員工的職位,以便在員工缺勤時履行職責或確定適當的替崗人選。 為下屬提供指導和指示,包括設定績效標準和監督績效。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 確保酒店政策得到公平一致的執行。 審核人員編制,確保賓客服務、運營需求和財務目標均得以滿足。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 徵求員工回饋意見,採用「門戶開放」政策,並審查員工滿意度結果,以確定和解決員工的問題或疑慮。 監督和協調備餐廚師和工作人員的活動。 向員工演示新的烹飪技巧和設備。<br><br>設定和維持烹飪職能和活動的目標<br><br> 制定和實施採購與接收區的指導原則和控制程序。 確立目標,包括績效目標、預算目標和團隊目標等。 傳達安全程序的重要性,詳細說明程序規範,確保員工瞭解安全規範,監控與安全有關的流程和程序。 管理部門可控費用,包括食品成本、用品、制服和設備。 參與責任領域的預算流程。 瞭解並實施品牌的安全標準。<br><br>確保滿足烹飪標準和責任<br><br> 為菜品開發提供指導。 監控生熟食品的品質,確保符合標準。 確定應如何呈現菜肴,並進行裝飾性美食展示。 認可優質的產品、展示和風味。 確保符合食品處理和衛生標準。 遵循所有食品的適當處理方法和溫度。 確保員工取得必需的食品處理和衛生認證。 維護食品採購、接收和儲存標準。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。<br><br>確保卓越的客戶服務<br><br> 表現和支援超越預期的服務行為,實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 表現出賓客接待方面的領導力,體現卓越的客戶服務,並為客戶關係營造積極的氛圍。 與客人互動並獲得對產品品質和服務水準的回饋。 回應並處理客人的問題和投訴。 授權員工提供卓越的客戶服務。制定指導方針,讓員工瞭解有關期望和因素。確保員工接受持續培訓以瞭解客人的期望。 審查評論卡、客人滿意度結果和其他資料,以確定改善的方面。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 確保員工受到公平、公正的對待。 培訓廚房員工關於出色烹飪和美觀菜盤展示的基本原則。 執行直接上級經理的績效考核流程。 關於食品知識和食譜組合培訓,與宴會廚師和餐飲部互動。 觀察員工的服務行為並向個人和/或經理提供回饋。 管理責任領域的員工漸進性懲處程序。 確保根據標準和當地運作程序(SOP 和 LSOP)完成懲戒程序和存檔,並支援同事評議流程。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向執行團隊、經理和主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>威斯汀酒店致力於幫助賓客在需要時重掌旅途節奏,提升健康感受,支持他們時刻呈現最佳自我狀態。作為專注賓客身心健康平衡的飯店品牌典範,我們需要熱情敬業的飯店團隊將獨到的品牌理念融入待客體驗,也希望員工在飯店內外接納並踐行健康生活方式。我們希望您充滿熱情活力、積極樂觀、勇於探索,如果您也認同並倡導健康生活理念,我們誠邀您與威斯汀攜手共謀發展。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力持续提高客人和员工的满意度,同时维持经营预算。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和 食品标准。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);4 年厨房、餐饮或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;2 年厨房、餐饮或相关专业领域工作经验。<br><br>核心工作活动<br><br>确保满足烹饪标准和责任<br><br> 管理厨房轮班运作,并确保遵守所有餐饮政策、标准和程序。 每周估计日常备餐需求,且每天向厨房人员传达备餐需求。 协助行政总厨处理所有厨房运作和备餐。 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。 开发、设计或创建新的应用、想法、关系、系统或产品,包括艺术贡献。 协助确定应如何呈现菜肴,并进行装饰性美食展示。 维护食品采购、接收和储存标准。 确保符合食品处理和卫生标准。 在必要时履行厨房管理人员和员工的所有职责。 认可优质的产品、展示和风味。 确保遵守所有适用的法律法规。 遵循所有食品的适当处理方法和温度。 操作和维护所有部门设备并报告故障。 检查生熟食品的质量,确保符合标准。<br><br>领导厨房运作<br><br> 监督和协调备餐厨师和工作人员的活动。 领导轮班,同时根据要求的规格亲自制作食品并执行请求。 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 保持员工的工作效率水平。 确保员工了解期望和因素。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 确保酒店政策得到公平一致的执行。 根据每个职位的工作描述,传达绩效预期。 认可成功业绩并实现预期的结果。<br><br>确保卓越的客户服务<br><br> 提供超越预期的服务,实现客户满意并保留客人。 管理日常运营,确保质量和标准,且每天满足客户的期望。 为客户关系树立积极的榜样。 授权员工提供卓越的客户服务。 与客人互动并获得对产品质量和服务水准的反馈。 处理客人的问题和投诉。<br><br>维护烹饪目标<br><br> 实现和超越目标,包括绩效目标、预算目标和团队目标等。 制定具体的目标和计划,以便优先考虑、组织和完成工作。 利用劳动管理系统,有效安排业务需求并跟踪员工的时间和出勤情况。 培训员工安全程序。<br><br>管理和开展人力资源活动<br><br> 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 参与员工绩效评估流程,并根据需要提供反馈。 必要时将问题提请部门经理和人力资源部注意。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。 出席和参加所有相关会议。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>万豪酒店潜心钻研待客之道,把握每一次创新机会,为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师,传承“时刻展现卓然待客之道”的服务理念。想宾客之所想,用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样,万豪酒店诚挚欢迎您的加入,丰富机遇待您发掘。加入万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。<br><br>JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌,在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化,深信员工是我们的立足之本,有了快乐的员工,才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟,传承了万豪国际集团创始人 J. Willard Marriott(与品牌同名)的卓越品质。欢迎加入我们,成为 JW 万豪大家庭的一员,体验不同以往的工作氛围,在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会,让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力持續提高客人和員工的滿意度,同時維持經營預算。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);4 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;2 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>確保滿足烹飪標準和責任<br><br> 管理廚房輪班運作,並確保遵守所有餐飲政策、標準和程序。 每週估計日常備餐需求,且每天向廚房人員傳達備餐需求。 協助行政總廚處理所有廚房運作和備餐。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。 開發、設計或創建新的應用、想法、關係、系統或產品,包括藝術貢獻。 協助確定應如何呈現菜肴,並進行裝飾性美食展示。 維護食品採購、接收和儲存標準。 確保符合食品處理和衛生標準。 在必要時履行廚房管理人員和員工的所有職責。 認可優質的產品、展示和風味。 確保遵守所有適用的法律法規。 遵循所有食品的適當處理方法和溫度。 操作和維護所有部門設備並報告故障。 檢查生熟食品的品質,確保符合標準。<br><br>領導廚房運作<br><br> 監督和協調備餐廚師和工作人員的活動。 領導輪班,同時根據要求的規格親自製作食品並執行請求。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 保持員工的工作效率水準。 確保員工瞭解期望和因素。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 確保酒店政策得到公平一致的執行。 根據每個職位的工作描述,傳達績效預期。 認可成功業績並實現預期的結果。<br><br>確保卓越的客戶服務<br><br> 提供超越預期的服務,實現客戶滿意並保留客人。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 為客戶關係樹立積極的榜樣。 授權員工提供卓越的客戶服務。 與客人互動並獲得對產品品質和服務水準的回饋。 處理客人的問題和投訴。<br><br>維護烹飪目標<br><br> 實現和超越目標,包括績效目標、預算目標和團隊目標等。 制定具體的目標和計劃,以便優先考慮、組織和完成工作。 利用勞動管理系統,有效安排業務需求並跟蹤員工的時間和出勤情況。 培訓員工安全程序。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 參與員工績效評估流程,並根據需要提供回饋。 必要時將問題提請部門經理和人力資源部注意。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。 出席和參加所有相關會議。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>萬豪酒店潛心鑽研待客之道,把握每一次創新機會,為各方的賓客呈獻似曾相識的舒心體驗。成為萬豪酒店的非凡待客師,傳承「時刻展現卓然待客之道」的服務理念。設身處地為賓客著想,用真誠周到的服務延續並發揚我們的品牌傳統。作為全球飯店業的榜樣,萬豪酒店誠摯歡迎您的加入,豐富機遇待您發掘。加入萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。<br><br>JW 萬豪酒店是萬豪國際集團旗下的奢華飯店品牌,在全球各大城市和知名度假勝地擁有 100 多間飯店及度假飯店。JW 堅持以人為本的品牌文化,深信員工是我們的立足之本,有了快樂的員工,才有滿意的賓客。JW 萬豪酒店的員工自信、創新、真誠、敏悟,傳承了萬豪國際集團創始人 J. Willard Marriott(與品牌同名)的優秀品質。歡迎加入我們,成為 JW 萬豪大家庭的一員,體驗不同以往的工作氛圍,在多元化環境中感受同事情誼。超凡待客之道源於員工關懷之道。這就是 JW 為員工提供培訓、發展、肯定的機會,讓您在注重整體健康的豪華環境中盡情揮灑工作激情。這就是 JW 非凡款待。加入 JW 萬豪酒店,便是加入萬豪國際集團的非凡品牌組合。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力不断提高客人和员工的满意度,同时最大限度地提高所有责任领域的财务业绩。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和 食品标准。责任领域包括监督所有备餐区(如宴会、客房服务、餐厅、酒吧/酒廊和员工食堂)和所有配套区域(如洗碗室和采购室)。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);6 年厨房、餐饮或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;4 年厨房、餐饮或相关专业领域工作经验。<br><br>核心工作活动<br><br>领导酒店厨房运作<br><br> 领导厨房管理团队。 为所有日常运作提供指导。 充分了解员工的职位,以便在员工缺勤时履行职责或确定适当的替岗人选。 为下属提供指导和指示,包括设定绩效标准和监督绩效。 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 确保酒店政策得到公平一致的执行。 审核人员编制,确保宾客服务、运营需求和财务目标均得以满足。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 征求员工反馈意见,采用“门户开放”政策,并审查员工满意度结果,以确定和解决员工的问题或疑虑。 监督和协调备餐厨师和工作人员的活动。 向员工演示新的烹饪技巧和设备。<br><br>设定和维持烹饪职能和活动的目标<br><br> 制定和实施采购与接收区的指导原则和控制程序。 确立目标,包括绩效目标、预算目标和团队目标等。 传达安全程序的重要性,详细说明程序规范,确保员工了解安全规范,监控与安全有关的流程和程序。 管理部门可控费用,包括食品成本、用品、制服和设备。 参与责任领域的预算过程。 了解并实施品牌的安全标准。<br><br>确保满足烹饪标准和责任<br><br> 为菜品开发提供指导。 监控生熟食品的质量,确保符合标准。 确定应如何呈现菜肴,并进行装饰性美食展示。 认可优质的产品、展示和风味。 确保符合食品处理和卫生标准。 遵循所有食品的适当处理方法和温度。 确保员工取得必需的食品处理和卫生认证。 维护食品采购、接收和储存标准。 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。<br><br>确保卓越的客户服务<br><br> 表现和支持超越预期的服务行为,实现客户满意并保留客人。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 管理日常运营,确保质量和标准,且每天满足客户的期望。 表现出宾客接待方面的领导力,体现卓越的客户服务,并为客户关系营造积极的氛围。 与客人互动并获得对产品质量和服务水准的反馈。 回应并处理客人的问题和投诉。 授权员工提供卓越的客户服务。制定指导方针,让员工了解有关期望和因素。确保员工接受持续培训以了解客人的期望。 审查评论卡、客人满意度结果和其他数据,以确定改善的方面。<br><br>管理和开展人力资源活动<br><br> 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 确保员工受到公平、公正的对待。 培训厨房员工关于出色烹饪和美观菜盘展示的基本原则。 执行直接上级经理的绩效考核流程。 关于食品知识和食谱组合培训,与宴会厨师和餐饮部互动。 观察员工的服务行为并向个人和/或经理提供反馈。 管理责任领域的员工渐进性惩处程序。 确保根据标准和当地运作程序(SOP 和 LSOP)完成惩戒程序和文件,并支持同事评议流程。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向执行团队、经理和主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>威斯汀酒店致力于帮助宾客在需要时重掌旅途节奏,提升健康感受,支持他们时刻呈现超凡自我状态。作为专注宾客身心健康平衡的酒店品牌典范,我们需要热情敬业的酒店团队将独到的品牌理念融入待客体验,也希望员工在酒店内外接纳并践行健康生活方式。我们希望您充满热情活力、积极乐观、勇于探索,如果您也认同并倡导健康生活理念,我们诚邀您与威斯汀携手共谋发展。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
Additional Information<br><br>Job Number 26106934<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>職位概述<br><br>負責廚房日常運作的總體成功。透過親自執行任務展示烹飪技能,同時領導員工並管理所有與餐飲相關的職能。努力不斷提高客人和員工的滿意度,同時最大限度地提高所有責任領域的財務業績。監督所有廚房區域,以確保提供始終如一的優質產品。負責指導和培養員工,包括直屬下屬。必須確保滿足衛生和食品標準。責任領域包括監督所有備餐區(如宴會、客房服務、餐廳、酒吧/酒廊和員工食堂)和所有配套區域(如洗碗室和採購室)。<br><br>求職者個人資料<br><br>教育和經驗要求<br><br> 高中文憑或高中同等學歷 (GED);6 年廚房、餐飲或相關專業領域工作經驗。<br><br>或者<br><br> 在經認可的大學取得烹飪術、酒店和餐廳管理或相關專業的兩年制學位;4 年廚房、餐飲或相關專業領域工作經驗。<br><br>核心工作活動<br><br>領導酒店廚房運作<br><br> 領導廚房管理團隊。 為所有日常運作提供指導。 充分瞭解員工的職位,以便在員工缺勤時履行職責或確定適當的替崗人選。 為下屬提供指導和指示,包括設定績效標準和監督績效。 利用人際關係和溝通技巧來引導、影響和鼓勵他人;宣導健全的財務/業務決策;表現出誠實/正直;以身作則。 鼓勵和建立團隊成員之間的相互信任、尊重和合作。 樹立榜樣,示範適當的行為。 確保酒店政策得到公平一致的執行。 審核人員編制,確保賓客服務、運營需求和財務目標均得以滿足。 與員工建立和保持開放的協作關係,並確保員工在團隊內部也這樣做。 徵求員工回饋意見,採用「門戶開放」政策,並審查員工滿意度結果,以確定和解決員工的問題或疑慮。 監督和協調備餐廚師和工作人員的活動。 向員工演示新的烹飪技巧和設備。<br><br>設定和維持烹飪職能和活動的目標<br><br> 制定和實施採購與接收區的指導原則和控制程序。 確立目標,包括績效目標、預算目標和團隊目標等。 傳達安全程序的重要性,詳細說明程序規範,確保員工瞭解安全規範,監控與安全有關的流程和程序。 管理部門可控費用,包括食品成本、用品、制服和設備。 參與責任領域的預算流程。 瞭解並實施品牌的安全標準。<br><br>確保滿足烹飪標準和責任<br><br> 為菜品開發提供指導。 監控生熟食品的品質,確保符合標準。 確定應如何呈現菜肴,並進行裝飾性美食展示。 認可優質的產品、展示和風味。 確保符合食品處理和衛生標準。 遵循所有食品的適當處理方法和溫度。 確保員工取得必需的食品處理和衛生認證。 維護食品採購、接收和儲存標準。 定期準備和烹飪或為特殊客人或場合準備和烹飪各種類型的食品。<br><br>確保卓越的客戶服務<br><br> 表現和支援超越預期的服務行為,實現客戶滿意並保留客人。 透過溝通和協助個人瞭解客人需求,並在需要時提供指導、回饋和個人輔導,改善服務品質。 管理日常運營,確保品質和標準,且每天滿足客戶的期望。 表現出賓客接待方面的領導力,體現卓越的客戶服務,並為客戶關係營造積極的氛圍。 與客人互動並獲得對產品品質和服務水準的回饋。 回應並處理客人的問題和投訴。 授權員工提供卓越的客戶服務。制定指導方針,讓員工瞭解有關期望和因素。確保員工接受持續培訓以瞭解客人的期望。 審查評論卡、客人滿意度結果和其他資料,以確定改善的方面。<br><br>管理和開展人力資源活動<br><br> 識別他人的發展需求,並指導、輔導或以其他方式幫助他人提升知識或技能。 確保員工受到公平、公正的對待。 培訓廚房員工關於出色烹飪和美觀菜盤展示的基本原則。 執行直接上級經理的績效考核流程。 關於食品知識和食譜組合培訓,與宴會廚師和餐飲部互動。 觀察員工的服務行為並向個人和/或經理提供回饋。 管理責任領域的員工漸進性懲處程序。 確保根據標準和當地運作程序(SOP 和 LSOP)完成懲戒程序和存檔,並支援同事評議流程。<br><br>其他責任<br><br> 透過電話、書面形式、電子郵件或親自向執行團隊、經理和主管、同事和下屬提供資訊。 分析資訊和評估結果,以選擇最佳解決方案並解決問題。<br><br>萬豪國際集團致力於成為平等提供就業機會的雇主,歡迎所有人並為其提供入職機會。我們積極營造包容的環境,尊重並讚揚各員工的獨特背景。我們的最大優勢在於全體員工豐富文化、才能和經驗的融合。我們承諾所有受法律保護之基礎上的零歧視,包括身障、退役身分或受其他適用法律保護的其他情況。<br><br>威斯汀酒店致力於幫助賓客在需要時重掌旅途節奏,提升健康感受,支持他們時刻呈現最佳自我狀態。作為專注賓客身心健康平衡的飯店品牌典範,我們需要熱情敬業的飯店團隊將獨到的品牌理念融入待客體驗,也希望員工在飯店內外接納並踐行健康生活方式。我們希望您充滿熱情活力、積極樂觀、勇於探索,如果您也認同並倡導健康生活理念,我們誠邀您與威斯汀攜手共謀發展。從這裡 揚帆啟程,發揮個人價值,追求 人生目標,加入 卓越國際團隊,展現 真我風采。
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>职位概述<br><br>负责厨房日常运作的总体成功。通过亲自执行任务展示烹饪技能,同时领导员工并管理所有与餐饮相关的职能。努力持续提高客人和员工的满意度,同时维持经营预算。监督所有厨房区域,以确保提供始终如一的优质产品。负责指导和培养员工,包括直属下属。必须确保满足卫生和 食品标准。<br><br>求职者个人资料<br><br>教育和经验要求<br><br> 高中文凭或高中同等学历 (GED);4 年厨房、餐饮或相关专业领域工作经验。<br><br>或者<br><br> 在经认可的大学取得烹饪术、酒店和餐厅管理或相关专业的两年制学位;2 年厨房、餐饮或相关专业领域工作经验。<br><br>核心工作活动<br><br>确保满足烹饪标准和责任<br><br> 管理厨房轮班运作,并确保遵守所有餐饮政策、标准和程序。 每周估计日常备餐需求,且每天向厨房人员传达备餐需求。 协助行政总厨处理所有厨房运作和备餐。 定期准备和烹饪或为特殊客人或场合准备和烹饪各种类型的食品。 开发、设计或创建新的应用、想法、关系、系统或产品,包括艺术贡献。 协助确定应如何呈现菜肴,并进行装饰性美食展示。 维护食品采购、接收和储存标准。 确保符合食品处理和卫生标准。 在必要时履行厨房管理人员和员工的所有职责。 认可优质的产品、展示和风味。 确保遵守所有适用的法律法规。 遵循所有食品的适当处理方法和温度。 操作和维护所有部门设备并报告故障。 检查生熟食品的质量,确保符合标准。<br><br>领导厨房运作<br><br> 监督和协调备餐厨师和工作人员的活动。 领导轮班,同时根据要求的规格亲自制作食品并执行请求。 利用人际关系和沟通技巧来引导、影响和鼓励他人;倡导健全的财务/业务决策;表现出诚实/正直;以身作则。 鼓励和建立团队成员之间的相互信任、尊重和合作。 树立榜样,示范适当的行为。 保持员工的工作效率水平。 确保员工了解期望和因素。 与员工建立和保持开放的协作关系,并确保员工在团队内部也这样做。 确保酒店政策得到公平一致的执行。 根据每个职位的工作描述,传达绩效预期。 认可成功业绩并实现预期的结果。<br><br>确保卓越的客户服务<br><br> 提供超越预期的服务,实现客户满意并保留客人。 管理日常运营,确保质量和标准,且每天满足客户的期望。 为客户关系树立积极的榜样。 授权员工提供卓越的客户服务。 与客人互动并获得对产品质量和服务水准的反馈。 处理客人的问题和投诉。<br><br>维护烹饪目标<br><br> 实现和超越目标,包括绩效目标、预算目标和团队目标等。 制定具体的目标和计划,以便优先考虑、组织和完成工作。 利用劳动管理系统,有效安排业务需求并跟踪员工的时间和出勤情况。 培训员工安全程序。<br><br>管理和开展人力资源活动<br><br> 识别他人的发展需求,并指导、辅导或以其他方式帮助他人提升知识或技能。 通过沟通和协助个人了解客人需求,并在需要时提供指导、反馈和个人辅导,改善服务质量。 参与员工绩效评估流程,并根据需要提供反馈。 必要时将问题提请部门经理和人力资源部注意。<br><br>其他责任<br><br> 通过电话、书面形式、电子邮件或亲自向主管、同事和下属提供信息。 分析信息和评估结果,以选择最佳解决方案并解决问题。 出席和参加所有相关会议。<br><br>万豪国际集团致力于成为提倡机会均等的雇主,欢迎所有求职者加入,并为其提供平等的就业机会。我们不懈努力营造工作环境,重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用,这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人,这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。<br><br>万豪酒店潜心钻研待客之道,把握每一次创新机会,为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师,传承“时刻展现卓然待客之道”的服务理念。想宾客之所想,用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样,万豪酒店诚挚欢迎您的加入,丰富机遇待您发掘。加入万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。<br><br>JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌,在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化,深信员工是我们的立足之本,有了快乐的员工,才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟,传承了万豪国际集团创始人 J. Willard Marriott(与品牌同名)的卓越品质。欢迎加入我们,成为 JW 万豪大家庭的一员,体验不同以往的工作氛围,在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会,让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary <br> <p><span>The incumbent will be responsible for supporting the initiation, preparation, processing and execution of Global Structured Finance transactions for the Group’s private corporate and institutional (including government) clientele and thereby facilitating growth and expansion of the corporate banking business.</span></p><br><p><span> He / she will act as one of the Transaction Officers who will be required to support the timely and proper execution of Global Structured Finance transactions assigned to the team by the Regional Head Global Structured Finance or the SVP Corporate & Institutional Banking. He / she will also be responsible for undertaking special tasks and assignments given by the VP Global Structured Finance.</span></p><br> <br> <br><br> Main Responsibilities <br> <p><span>A. Shareholder & Financial:</span></p><br><p><span>-</span><span>Participate when required, in the formulation and implementation of strategies, business plans and budgets of the Unit in line with overall objectives of QNB Group.</span></p><br><p><span>-</span><span>Support the VP Global Structured Finance and the SVP Corporate & Institutional Banking in the achievement of Key Performance Indicators (KPIs).</span></p><br><p><span>-</span><span>Meet the assigned target budget and achieve all volume, revenue, and profit targets for Global Structured Finance related transactions in accordance with QNB’s overall corporate banking budget and strategy.</span></p><br><p><span>-</span><span>Support credit related decision-making process by ensuring availability of sound and quality information/ analysis necessary for accurate credit risk assessment and mitigation.</span></p><br><p><span>-</span><span>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank.</span></p><br><p><span>-</span><span>Manage all assigned transactions and products to maximize product potential and profitability.</span></p><br><p><span>-</span><span>Act within the limits of the powers delegated to the incumbent.</span></p><br><p><span>B. Customer (Internal & External):</span></p><br><p><span>-</span><span>Assists with collection, analysis and storage of relevant business, financial and operational information on the Unit’s borrowers, transactions and bank counterparties and correspondents as required by KYC and other bank and regulatory policies and procedures.</span></p><br><p><span>-</span><span>Conducts proactive gathering, analysis and reporting of market and business information (current market conditions and trends, competitor actions, customer preferences as well as other market and industry developments) through regularly interaction with key market participants (banks, major corporations, government entities) to collect general market intelligence and obtain feedback on QNB's position and stature in the local, regional and international markets.</span></p><br><p><span>-</span><span>Maintains and strengthens relationships with banks, financial institutions, and other market players who are active in the Global Structured Finance industry in order to ensure QNB is well positioned to identify future business opportunities, benefit from business potential and meet business objectives related to Global Structured Finance activities.</span></p><br><p><span>-</span><span>Continually keep abreast with the local, regional and international financial markets and economic environment. To be informed about potential projects that could translate into possible business opportunities for the QNB Group.</span></p><br><p><span>-</span><span>Maintains good team work, provide support, assistance and cooperation with other members of the Global Structured Finance Department both locally and from the Group structure.</span></p><br><p><span>-</span><span>Builds and maintains strong and effective relationships with all other related units to achieve Group’s goals/objectives.</span></p><br><p><span>-</span><span>Ensures prompt and efficient solution of operational and administrative problems and provide quick and satisfactory response on queries of customers and counterparties when required.</span></p><br><p><span>-</span><span>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required.</span></p><br><p><span>-</span><span>To assist customers in all their queries on Bank’s product and seek solution to their requests</span></p><br><p><span>-</span><span>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.</span></p><br><p><span> C. Internal (Processes, Products, Regulatory):</span></p><br><p><span>-</span><span>Acts as a support to the main Transaction Officer for the structuring, credit processing, preparation, loan documentation, execution and distribution of assigned Global Structured Finance transactions.</span></p><br><p><span>-</span><span>Assists with data collection for, and preparation of, comprehensive credit proposals, credit and marketing presentations (including customer, business, project, market and or industry information), for new / prospective customers; or periodic reviews and or monitoring of existing customers, in accordance with Credit Policy and procedures of the bank</span></p><br><p><span>-</span><span>Performs verification of information on Global Structured Finance transactions to ensure correctness of data.</span></p><br><p><span>-</span><span>Provides information and support to the team when reviewing the credit worthiness and financial feasibility of the individual project financing proposals based on analysis of current and future market conditions, debt service capability of the expected cash flows and other financial information of the individual borrowers and projects.</span></p><br><p><span>-</span><span>Ensure QNB’s interests are adequately safeguarded before recommending approval of the credit.</span></p><br><p><span>-</span><span>Will assist in the preparation of Credit Summary Report, credit proposals and other credit and business memos, in accordance with Credit Policy and procedures and adequately address all relevant risk factors and ensure that international credit standards, procedures, requirements and practices are adhered to.</span></p><br><p><span>-</span><span>Coordinates with internal and or external legal counsel to ensure that all legal and security documents required by the transactions are complete, prepared in proper format, legally binding and enforceable.</span></p><br><p><span>-</span><span>Liaises when required with the other parties comprising the project financing consortium, which would be dependent on the role assigned to the other parties within the consortium.</span></p><br><p><span>-</span><span>Ensures that copies of duly executed Facility Agreement and other legal and security documents, including conditions precedent, are immediately provided to Credit Department and Agency Unit as per procedures of the bank.</span></p><br><p><span>-</span><span>Provide information for collating and storing information on the Unit's transactions, activities, and performance in a timely, accurate and efficient manner as required by the existing procedures.</span></p><br><p><span>-</span><span>Maintains and updates data base for Unit’s activities, customer contacts, existing and potential clients’ information, transactions and deal pipelines, banking opportunities and other relevant and critical information for the Unit.</span></p><br><p><span>-</span><span>Will provide support for conducting required periodic reviews and updates for existing Global Structured Finance transactions’ performance, and other risk assessment techniques in line with Credit Risk Policies and requirements.</span></p><br><p><span>-</span><span>Maintains and updates standard and user friendly business and financial reports using an internal data warehouse and all relevant public information sources as per Global Structured Finance Unit team requirement and inquiries.</span></p><br><p><span>-</span><span>Builds and maintains strong working relationships with other Departments and functions within the Bank to ensure that any problems and or internal disputes are avoided, or resolved promptly and in an efficient and mutually satisfactory manner.</span></p><br><p><span>-</span><span>Performs cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with other QNB units/ departments.</span></p><br><p><span>-</span><span>Ensures that all QNB Group policies procedures and regulatory requirements are followed.</span></p><br><p><span>-</span><span>Interprets and applies customer research and feedback into tangible product development initiatives by providing inputs to relevant units of the QNB Group.</span></p><br><p><span>-</span><span>Ensures provision of timely and accurate information to Department Head to be given to the QNB's senior management team, external and internal auditors and the Group's compliance function as and when required or appropriate.</span></p><br><p><span>-</span><span>Performs any other tasks assigned by the direct manager pertaining to Corporate and Institutional Banking Division or QNB’s Global Structured Finance activities.</span></p><br><p><span>D. Learning & Knowledge:</span></p><br><p><span>-</span><span>Takes responsibility for self development as well as acquiring and upgrading skills and knowledge required to fulfillment of one's duties.</span></p><br><p><span>-</span><span>Ensures that he/she keeps abreast with latest technical, financial, industry and market developments affecting his / her job responsibilities in particular and the business and operations of the bank in general.</span></p><br><p><span>-</span><span>Accepts supervision, training, guidance and mentorship from Director of Global Structured Finance to ensure job functions, work output and customer interface are conducted in the highest internationally accepted market standards.</span></p><br><p><span>-</span><span>Seek out opportunities to remain current with all developments in professional field</span></p><br><p><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></p><br><p><span>-</span><span>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</span></p><br><p><span>-</span><span>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.</span></p><br><p><span>-</span><span>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</span></p><br><p><span>-</span><span>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</span></p><br><p><span>-</span><span>Maintain appropriate knowledge to ensure full qualification to undertake the role.</span></p><br><p><span>-</span><span>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><br><p><span>-</span><span>Attend mandatory (internal and external) seminars as instructed by the Bank.</span></p><br><p><span></span></p> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. <br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: <br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. <br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. <br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. <br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: <br>- Exclusive training and leadership development programs <br>- Recognition and rewards for exceptional service <br>- Preferential Members Rates at Marriott Hotels Globally <br>- Dining & Wellness discounts for your family and you <br>- Medical Insurance Coverage <br>- An HR team dedicated to your success and wellbeing <br>OUR EXPECTATIONS FROM THE ROLE:<br>As a Spa Receptionist at The Ritz-Carlton Doha, you will be the first point of contact for guests visiting the spa. You will deliver exceptional service by welcoming guests, managing appointments, coordinating spa operations, and ensuring a seamless luxury experience that reflects The Ritz-Carlton Gold Standards and Marriott International service culture.<br>Key Responsibilities<br>Welcome guests warmly and provide a personalized and professional spa experience.<br>Handle spa reservations, appointments, and guest inquiries via phone, email, and in person.<br>Explain spa treatments, facilities, packages, and promotional offers to guests.<br>Check guests in and out efficiently and process payments accurately.<br>Maintain guest records and ensure confidentiality of personal information.<br>Coordinate appointment schedules with therapists and spa attendants.<br>Promote and upsell spa services, memberships, retail products, and special packages.<br>Ensure the reception area is clean, organized, and maintained to luxury standards.<br>Address guest concerns promptly and escalate issues when necessary.<br>Support daily spa operations, inventory control, and administrative tasks.<br>Adhere to all company policies, health and safety regulations, and grooming standards.<br>Preferred Qualifications<br>High school diploma or equivalent; hospitality-related qualification preferred.<br>Previous experience in a luxury hotel, spa, wellness center, or customer service environment.<br>Excellent communication and interpersonal skills.<br>Strong organizational and multitasking abilities.<br>Proficiency in Microsoft Office and spa reservation systems.<br>Fluency in English; additional languages are an advantage.<br>Ability to work flexible schedules, including weekends and holidays.<br>Core Competencies<br>Guest-focused service mindset<br>Professional appearance and demeanor<br>Attention to detail<br>Teamwork and collaboration<br>Problem-solving skills<br>Sales and upselling ability<br>Time management and organization<br>Marriott/Ritz-Carlton Values<br>Demonstrate The Ritz-Carlton Gold Standards.<br>Create memorable guest experiences through genuine care and personalized service.<br>Foster a positive and respectful work environment.<br>Uphold the highest standards of integrity, quality, and professionalism.<br>Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Notify Engineering of maintenance and repair needs.<br>Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: Less than 1-year related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you. <br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Leadership Supervise the daily operation of the Guest Relations and Butler teams. Lead daily briefings and shift handovers. Coordinate daily task allocation and lobby coverage. Ensure appropriate staffing levels and shift coverage. Support scheduling and annual leave planning. Conduct daily coaching and mentor new associates. Maintain grooming standards and team engagement. Act as first point of escalation for operational challenges.<br>Guest Experience Personally welcome VIP, repeat and long-stay guests. Ensure all arrivals are fully prepared and personalized. Verify guest preferences in Opera. Ensure amenities and room set-ups are completed before arrival. Monitor Butler itineraries and Guest Relations assignments. Follow up on all guest requests and recover service failures.<br>Butler Operations Supervise Butler daily operations. Coach Butlers on anticipation and personalization. Review Butler task completion and communication with departments.<br>Quality & Brand Standards Monitor compliance with Forbes, LQA and Rosewood standards. Perform quality inspections of VIP arrivals and public areas. Review guest feedback and ensure glitches are followed through. Drive consistency across all shifts.<br>Training & Development Conduct departmental training sessions. Support training plans and mandatory training compliance. Develop future supervisors through coaching.<br>Communication Ensure seamless communication across all operational departments. Participate in operational meetings. Maintain accurate handovers and communicate SOP updates.<br>Administration Monitor Opera profile completion and preference capture. Review traces and departmental reports. Ensure SOP compliance.<br>Performance Management Conduct performance observations. Support appraisals and probation reviews. Coach underperforming associates and recognize high performers.<br>Financial Awareness Promote upselling and hotel outlet utilization. Monitor amenity usage and productivity.<br>Leadership Supervise the daily operation of the Guest Relations and Butler teams. Lead daily briefings and shift handovers. Coordinate daily task allocation and lobby coverage. Ensure appropriate staffing levels and shift coverage. Support scheduling and annual leave planning. Conduct daily coaching and mentor new associates. Maintain grooming standards and team engagement. Act as first point of escalation for operational challenges.<br>Standard Responsibilities Comply with Rosewood policies. Act as a Brand Ambassador. Maintain confidentiality. Comply with Health & Safety procedures. Perform additional duties as assigned. Ensure high standards of personal presentation and grooming.
Additional Information<br><br>Job Number 26106937<br><br>Job Category Food and Beverage & Culinary<br><br>Location Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Ensuring Culinary Standards And Responsibilities Are Met<br><br> Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily. Assists Executive Chef with all kitchen operations and preparation. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions. Assists in determining how food should be presented and creates decorative food displays. Maintains purchasing, receiving and food storage standards. Ensures compliance with food handling and sanitation standards. Performs all duties of kitchen managers and employees as necessary. Recognizes superior quality products, presentations and flavor. Ensures compliance with all applicable laws and regulations. Follows proper handling and right temperature of all food products. Operates and maintains all department equipment and reports malfunctions. Checks the quality of raw and cooked food products to ensure that standards are met.<br><br>Leading Kitchen Operations<br><br> Supervises and coordinates activities of cooks and workers engaged in food preparation. Leads shifts while personally preparing food items and executing requests based on required specifications. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Maintains the productivity level of employees. Ensures employees understand expectations and parameters. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Ensures property policies are administered fairly and consistently. Communicates performance expectations in accordance with job descriptions for each position. Recognizes success performance and produces desired results.<br><br>Ensuring Exceptional Customer Service<br><br> Provides services that are above and beyond for customer satisfaction and retention. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Interacts with guests to obtain feedback on product quality and service levels. Handles guest problems and complaints.<br><br>Maintaining Culinary Goals<br><br> Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance. Trains employees in safety procedures.<br><br>Managing and Conducting Human Resource Activities <br><br> Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Participates in the employee performance appraisal process, providing feedback as needed. Brings issues to the attention of the department manager and Human Resources as necessary.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Attends and participates in all pertinent meetings.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>マリオット・ホテルは、世界中で親しみやすい空間の快適さを維持し、あらゆる機会でイノベーションを起こし、ホスピタリティを向上させるよう努めています。マリオット・ホテルの一員になると、ホストとして「いつも最高のおもてなし」という約束を守るために尽力することが求められます。いつも先を見越した、心のこもった温かいサービスを提供し、今も息づく会社精神を守り、発展させてみませんか。世界でおもてなしの代名詞として知られるマリオット・ホテルの採用情報をぜひご覧ください。マリオット・ホテルに加わると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。<br><br>JWマリオットは、世界中の主要都市や個性豊かなリゾート地に100軒を超える美しいホテル/リゾートを展開するマリオット・インターナショナルのラグジュアリーブランドのひとつです。JWマリオットでは、そこで働くアソシエートたちを最優先に考えています。アソシエートの幸せが、お客様の幸せにつながるからです。JWマリオットのアソシエートは、自信にあふれ、革新的で、真摯で、直感力が優れており、ホテル名ともなっているブランド創始者のJ. ウィラード・マリオットの遺した精神を引き継ぐ人材です。JWマリオットでは、コミュニティの一員となって、多様な同僚と真の仲間意識を味わうことができ、他では味わえない仕事体験をすることができます。JWマリオットは、トレーニング、能力開発、表彰の機会を提供し、ホリスティックなウェルビーングに焦点を当てた贅沢な環境で、情熱を追求することができる場所です。私たちは、お客様に特別なおもてなしを提供するには、まずアソシエートのケアが必要だと考えています。それがJW Treatment™です。JWマリオットの一員になると、マリオット・インターナショナルのブランドポートフォリオに加わることになります。最高の仕事をして、 目標を達成し、素晴らしいグローバルチームに参加し、 最高の自分になることができる場所 で働いてみませんか。
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Talent and Culture:Support the end-to-end onboarding process for new associates, ensuring a smooth and welcoming experience. Review and validate onboarding documentation prior to joining. Accompany new associates during the Heart of House tour, wardrobe fitting, and onboarding sessions. Coordinate document signing, system registrations, and electronic time and attendance enrollment. Communicate company policies, procedures, benefits, and internal guidelines to new associates clearly and accurately. Organize, maintain, and update associate records in the digital filing system, ensuring accuracy and confidentiality. Submit and manage employee documentation within the Oasys system in compliance with internal policies and local regulations. Ensure all employee files are complete, up to date, and audit-ready at all times. Assist with administrative tasks related to payroll processing, including data validation and documentation support. Provide support during employee offboarding processes, including documentation, system updates, and coordination with relevant departments. Maintain accurate records related to employee status changes.<br>Talent Acquisition Support Talent Acquisition activities by preparing Letters of Intent and Employment Contracts. Coordinate pre-boarding and onboarding logistics for new hires, including flight ticket bookings and travel arrangements. Prepare and share final joining details, arrival lists, and onboarding schedules. Update and manage candidate and onboarding information within the Avature system. Collaborate closely with Talent Acquisition and Talent & Culture teams to ensure timely and efficient hiring processes.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition to the ones stated, in a reasonable framework. Is always a “brand ambassador” and ensures brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values always. Keep abreast of newest trends and innovations in the hospitality industry and within Talent & Culture. Generally being alert for opportunities to improve the profitability of the department i.e. through controlling wastage and being responsible for the economy of all utilities and resources. Take a proactive approach to administration, coordination of activities and anticipating potential opportunities. Maintain effective communication within the department and ensure that the Talent & Culture Leaders are kept well informed of any problems/queries that have arisen. To attend any department training sessions and/or meetings required. To liaise with other departments to ensure good communication and offer support. To be fully conversant with the Rosewood Doha’s Guidebook and T&C Policies & Procedures. Supports the hotel operation in times of demand.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey. These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis in full compliance with LQA and Rosewood Brand Standards. Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution. Replenish F&B closets with clean linens on a daily basis. Maintaining the guest laundry quality and laundry slip up to the departmental standards. Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. Operate laundry machinery such as washers, driers and ironers. Load articles into machinery and ensure correct cleaning agents & detergents. Sort dried articles according to type e.g. separate white cloth and colorful cloth. Process and finish garments according to garment labels. Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain continuous inventory of discard uniforms. Place finished wet cleaning garments in designated areas for distribution. Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. Maintain accurate piece count of iron, towel, and pillows. Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor. Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures. Clean the lint trap compartment of the Dryer Machine before starting the operation and as often as required. Maintain cleanliness and organization of work areas throughout shift. Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures. Breakdown and clean work areas/equipment according to departmental standards. Use designated chemicals, supplies and equipment to clean the laundry room floor. Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures. Restock work areas for next shift as assigned. Wax iron/towel folder twice daily or as needed. Linen, supplies, equipment inventory on monthly basis and to be maintained together with Laundry Supervisor and Laundry Manager. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.
About Agoda<br><br>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.<br><br>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.<br><br>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.<br><br>Get To Know Our Team:<br><br>The Data department oversees all of Agoda’s data-related requirements. Our ultimate goal is to enable and increase the use of data in the company through creative approaches and the implementation of powerful resources such as operational and analytical databases, queue systems, BI tools, and data science technology. We hire the brightest minds from around the world to take on this challenge and equip them with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at Agoda is critical as business users, product managers, engineers, and many others rely on us to empower their decision making. We are equally dedicated to our customers by improving their search experience with faster results and protecting them from any fraudulent activities. Data is interesting only when you have enough of it, and we have plenty. This is what drives up the challenge as part of the Data department, but also the reward.<br><br>The Opportunity:<br><br>As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves customers and agents across all contact channels. You will work closely with Product, Operations, Analytics, Operations Efficiency, WFM, Dev Ops and engineering teams to deliver reliable data pipelines, scalable models, internal tools, and clear insights that improve customer experience and operational efficiency.<br><br>You are comfortable switching between engineering work (pipelines, data models, internal services, tooling, optimization) and analytics work (business questions, dashboards, deep‑dive analysis). You can talk to both engineers and business stakeholders in simple, clear language. At the Staff level, you will also shape CEG’s data and tooling strategy, influence cross‑team architecture, and raise the overall engineering and data bar for the team.<br><br>What You’ll Do:<br><br>Data Engineering<br><br>Design, build, and maintain scalable ETL/ELT pipelines to ingest, transform, and serve data from CEG systems (case management, telephony, chat, bots, QA tools, WFM, CRM) and third‑party tools and logs. Develop and optimize data models (e.g., warehouse tables, marts, views) that power CEG reporting, monitoring, forecasting, QA, and experimentation. Ensure data quality, reliability, and observability:Implement validation checks, anomaly detection, and monitoring for key CEG datasets and metrics. Work with stakeholders to define and enforce data definitions, SLAs, and ownership for critical tables and metrics. Improve performance and cost efficiency of data jobs and queries (e.g., partitioning, indexing, query tuning, storage format optimization) for high‑volume CEG data (calls, chats, emails, cases, events). Collaborate with data platform and engineering teams to standardize tooling and best practices (e.g., version control, CI/CD for data and services, code review, documentation, runbooks).<br><br>Data Tools & Product Development<br><br>Design and build data tools and internal products for CEG (e.g., self‑service analytics, case monitoring dashboards, alerting systems, investigator tools, QA/review tools, agent performance views). Use languages such as Python, Java, Golang, or Java Script/Type Script to implement APIs, data services, and lightweight UIs that expose data in a usable way to agents, managers, and operations teams. Work closely with CEG product managers and operations to translate operational pain points into concrete data tools, from problem framing to delivery and iteration. Apply solid software engineering practices—testing, code reviews, CI/CD, observability—to data products so they are reliable, maintainable, and easy to extend. At Staff level, define and drive the roadmap for key CEG data tools and platforms, ensuring reuse across regions, lines of business, and channels.<br><br>Data Analytics & Business Impact<br><br>Partner with CEG product and business teams to translate questions into data problems and design clear analytic approaches. Build and maintain dashboards and reports (e.g., contact volumes, handling time, quality, customer outcomes, agent performance, spot alerts) that provide reliable metrics and self‑service access to data. Perform deep‑dive analysis to understand trends in contact patterns, customer issues, agent performance, and operational efficiency; identify root causes and propose practical, data‑driven recommendations. Define and maintain metrics and KPIs (e.g., CSAT, NPS, SLA, AHT, FCR, quality scores), ensuring consistent definitions across CEG teams and tools. Communicate findings in simple, business‑friendly language, including clear implications and recommended next steps.<br><br>Stakeholder & Team Collaboration <br><br>Act as a trusted data partner for CEG stakeholders (operations leaders, product managers, WFM, QA, training, policy, and regional leadership). Work with other data engineers, analysts, and scientists to align on data standards, reusable components, and shared datasets for CEG. Mentor junior and mid‑level team members on data engineering, analytics, and software engineering best practices. Contribute to continuous improvement of team workflows (code reviews, testing, documentation, runbooks, knowledge sharing, incident reviews). At Staff level, influence cross‑team architecture and ways of working, making sure CEG’s data ecosystem scales with business growth.<br>Required Qualifications:<br><br>8+ years working as a Data Engineer, Analytics Engineer, or Data Analyst in a data‑driven environment (Staff level typically 10+ or equivalent scope/impact). Strong SQL skills (complex joins, window functions, aggregation, query optimization). Experience with at least one major data warehouse / big data technology (e.g., Big Query, Snowflake, Redshift, Hive, Spark, Vertica, Star Rocks, or similar). Solid experience with ETL/ELT tools or orchestration frameworks (e.g., Airflow, dbt, internal frameworks). Proficiency in at least one programming language for data and services (e.g., Python, Java, Golang, Kotlin, or Java Script/Type Script). Experience building production‑grade data pipelines and/or data services with attention to quality, monitoring, and maintainability. Experience with BI / visualization tools (e.g., Tableau, Power BI, Superset, Metabase, Looker). Strong analytical thinking: comfortable framing business questions, exploring data, and turning results into clear insights. Ability to communicate complex topics in simple, concise language to non‑technical stakeholders.<br><br>Preferred Qualifications:<br><br>Experience with event‑driven data (logs, clickstream, customer journey, contact flows, tracking data). Knowledge of data modeling techniques (e.g., dimensional modeling, Kimball, data vault, star/snowflake schema). Experience with A/B testing, experimentation platforms, or causal analysis. Familiarity with ML pipelines or working with data science teams (e.g., routing models, QA scoring, forecasting, recommendations). Experience in online consumer products, travel, e‑commerce, or marketplaces. Hands‑on frontend or backend development experience (e.g., building internal tools in React/Next.js, Node.js, or similar frameworks) used by operations or support teams. Prior experience in a Staff or Tech‑Lead role, driving technical direction and mentoring multiple engineers/analysts.<br><br>#sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4<br><br>Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.<br><br>Discover More About Working At Agoda<br><br>Agoda Careers https://careersatagoda.com Facebook https://www.facebook.com/agodacareers/Linked In https://www.linkedin.com/company/agoda You Tube https://www.youtube.com/agodalife<br><br>Equal Opportunity Employer <br><br>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.<br><br>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.<br><br>Disclaimer<br><br>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Maintain complete knowledge of and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level on a daily basis in full compliance with LQA and Rosewood Brand Standards. Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution. Replenish F&B closets with clean linens on a daily basis. Maintaining the guest laundry quality and laundry slip up to the departmental standards. Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. Operate laundry machinery such as washers, driers and ironers. Load articles into machinery and ensure correct cleaning agents & detergents. Sort dried articles according to type e.g. separate white cloth and colorful cloth. Process and finish garments according to garment labels. Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain continuous inventory of discard uniforms. Place finished wet cleaning garments in designated areas for distribution. Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. Maintain accurate piece count of iron, towel, and pillows. Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor. Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures. Clean the lint trap compartment of the Dryer Machine before starting the operation and as often as required. Maintain cleanliness and organization of work areas throughout shift. Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures. Breakdown and clean work areas/equipment according to departmental standards. Use designated chemicals, supplies and equipment to clean the laundry room floor. Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures. Restock work areas for next shift as assigned. Wax iron/towel folder twice daily or as needed. Linen, supplies, equipment inventory on monthly basis and to be maintained together with Laundry Supervisor and Laundry Manager. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times.
<h2 class="h5">Job description</h2>
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Job Purpose Summary: <br> <p><span>The incumbent will be responsible for implementing different assurance programs and tools to make sure the strategy of the anti-fraud activities within QNB Group Compliance, is working in an efficient way particularly in preventing and detecting all the fraud events, responding in a timely manner and reporting through the appropriate channels for escalation, investigation and feedback purposes in order to manage the fraud risks within the Group </span><strong><span>(except cards fraud)</span></strong><span>. In addition, act in a pro-active manner to feed up the fraud risk assessment process and strategy for continuous enhancement. </span></p><br><p><span>The incumbent assists Group Compliance to prevent the Group from being exposed to the fraud risk and the associated financial / reputation loss that the Group may incur/ suffer as a result of failure to comply with applicable laws, regulations, codes of conduct and standards of good practice relevant to the Group’s activities, including but not limited to measures for the prevention of any Fraud risk.</span></p><br> <br> <br><br> Essential Duties & Responsibilities by Dimensions: <br> <p><strong><span>A. Shareholder & Financial:</span></strong></p><br><p><span>- Assist to design a fraud risk assessment strategy of QNB Group that takes into consideration all business segments, customer categories and locations.</span></p><br><p><span>- Assess the fraud risk exposure periodically to identify specific potential schemes and events that the business needs to mitigate</span></p><br><p><span>- Test, based on the fraud control matrix the different procedures, key control indicators and key risk factor the efficiency and adequacy of the fraud control tools and procedures. </span></p><br><p><span>- Assist in designing prevention techniques to avoid potential key fraud risk events to mitigate possible impacts on the Group.</span></p><br><p><span>- Assist in implementing detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized.</span></p><br><p><span>- Periodically monitor the performance of the fraud rules and take proper actions to enhance the monitoring efficiency.</span></p><br><p><span>- Assist in performing needs analysis to enhance the fraud monitoring system and to widen the scope of the </span></p><br><p><span>coverage to cover more channels, products and fields.</span></p><br><p><span>- Ensure proper management of fraud rules and revise as necessary.</span></p><br><p><span>- Suggests new testing and monitoring techniques covering the fraud risk </span></p><br><p><span>- Responsible for the identifying awareness topics priorities to executive management linked to the Fraud Control.</span></p><br><p><span>- Establish the priorities within the annual plan of the anti-fraud for the areas that require most focus using a risk-based approach</span></p><br><p><span>- Participate in design detection techniques to uncover fraud events when preventive measures fail or unmitigated risks are realized.</span></p><br><p><span>- Responsible for the awareness to executive management linked to the Fraud Control.</span></p><br><p><span>- Implements KPI’s and best practices for Senior Manager, Fraud Assurance and Strategy.</span></p><br><p><span>- Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.</span></p><br><p><span>- Act within the limits of the powers delegated to the incumbent.</span></p><br><p><span>- Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance.</span></p><br><p><strong><span>B. Customer (Internal & External):</span></strong></p><br><p><span>- Liaise with Group divisions, departments, zone and branch management and other entities in identifying and confirming suspicious behavior and attempted fraud activity, thereby contributing to the Group’s goal of reducing and preventing losses incurred to the customer. </span></p><br><p><span>- Build and maintain strong and effective relationships with all related departments and units to achieve the Group’s goals and objectives.</span></p><br><p><span>- Liaise with Information Security personnel on issues pertaining to enhancements in, and problem-resolution of the Enterprise Fraud Management system</span></p><br><p><span>- Ensure adequate coverage of the Group’s operations/ activities to avoid being subject to any fines/ losses.</span></p><br><p><span>- Assist in providing ongoing advisory services and guidance on all fraud related matters to subsidiaries.</span></p><br><p><span>- Ensure proper communication and coordination with relevant departments and third-party vendors for fraud related projects.</span></p><br><p><span>- Provide timely and accurate information to internal / external auditors and external regulators (for the issues falling under his responsibility) as and when required to resolve the queries/ respond to issues raised by them:</span></p><br><p><span> Qatari Law</span></p><br><p><span> QCB Instructions</span></p><br><p><span> Professional Bodies and Associations recommendations </span></p><br><p><span> All relevant rules and regulations applicable to the overseas branches and subsidiaries.</span></p><br><p><span> Best Practices including UK Fraud Act, UK: The Fraud Review Report, UK Bribery Act, US SarbanesOxley Act, US FCPA, etc.</span></p><br><p><span>- To assist customers in all their queries on Bank’s product and seek solution to their requests.</span></p><br><p><span>- Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.</span></p><br><p><span>- Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.</span></p><br><p><span>- Provide timely/accurate data to External / Internal Auditors, Compliance, Financial Control and Risk when required.</span></p><br><p><strong><span>C. Internal (Process, Products, Regulatory)</span></strong></p><br><p><span>- Support the QNB Group Management to reduce the likelihood of a negative risk event by respecting and maintaining the fraud control infrastructure that sets the control consciousness of the Department.</span></p><br><p><span>- Provide analysis on the performance of parameters to support management in ensuring the appropriateness of rules in response to emerging or previously undetected suspicious and fraudulent behavior, recommending changes or enhancements where necessary.</span></p><br><p><span>- Ensure that an appropriate fraud deterrence framework is in place to protect the group from any risk event.</span></p><br><p><span>- Establish, initiate and be the custodian of all the Group policies dedicated to prevent and detect fraud activities.</span></p><br><p><span>- Assist the Vice President of Anti-Fraud Assurance and Strategy in providing Compliance Anti-Fraud services / advice to all the business lines.</span></p><br><p><span>- Advise on the implementation of fraud risk management and control practices within the organization.</span></p><br><p><span>- Assist the Vice President of Anti-Fraud Assurance and Strategy in the development of the compliance plan and the Compliance and policies manuals for approval by the Group Board Audit & Compliance Committee.</span></p><br><p><span>- Identify on timely basis, the regulatory changes (locally / International) that impact the Group’s compliance risk to enable timely update of the referenced charter, plan and policy manuals.</span></p><br><p><span>- Report on a regular basis to the Vice President of Anti-Fraud Assurance and Strategy regarding noncompliance risks, identified frauds and corrective action taken pertaining to the Group’s activities, for onward reporting to the Group Board Audit & Compliance Committee and Group Management Risk Committee.</span></p><br><p><span>- Forward all fraud suspicious incidents to the fraud investigations team for appropriate investigations.</span></p><br><p><span>- Maintain a track of all the fraud suspicious cases and follow up on the conclusions provided by the investigations team.</span></p><br><p><span>- Assist in preparing the Anti-Fraud training programs provided by Group Compliance and ensure there are continuously updated and in line with all the new applicable laws, regulations and best practices</span></p><br><p><span>- Take necessary actions to ensure all the new issued policies and procedures (when applicable) are embedded with appropriate key controls for fraud prevention and detection.</span></p><br><p><span>- Provide real-time ad hoc corrective actions and compliance advisory oversight for all business lines.</span></p><br><p><span>- Participate in issuing the studies, manuals on the new regulations, international standards, etc.</span></p><br><p><span>- Liaise with Group Human Capital to ensure the existence of appropriate awareness amongst personnel employed in the different entities on Fraud Control matters through provision of training courses, holding of seminars, etc.</span></p><br><p><span>- Perform fraud awareness studies on all the subjects and new regulations that directly impact the business and the bank activities and communicate the emerging issues along with the potential Fraud risks.</span></p><br><p><span>- React upon any risky events, news and developments that may impact business operations and management decisions;</span></p><br><p><span>- Maintain an updated inventory of suspected risk events, their status, impact and actions taken.</span></p><br><p><span>- Participate in establishing appropriate “Anti-Fraud” and anti-bribery culture within the Group.</span></p><br><p><span>- Participate in the enhancement and update of the fraud risk assessments on a regular basis.</span></p><br><p><span>- Maintain a feedback process to permanently readjust to the Fraud Risk Assessment strategy</span></p><br><p><span>- Defining and documenting mitigating controls and linking them to identified fraud risks.</span></p><br><p><span>- Suggest amendments to the existing controls, designing and implementing new preventive and detective controls as necessary, and implementing supporting technologies.</span></p><br><p><span>- Promoting the importance of the fraud risk management program and the organization’s position on fraud risk both internally and externally through corporate communications programs. </span></p><br><p><span>- Participate in designing and delivering fraud awareness training.</span></p><br><p><span>- Providing periodic evaluation of anti-fraud controls.</span></p><br><p><span>- Using independent evaluations of the fraud risk management program. </span></p><br><p><span>- Implementing technology to aid in continuous monitoring and detection activities.</span></p><br><p><strong><span>D. Learning & Knowledge:</span></strong></p><br><p><span>- Assist the Vice President of Anti-Fraud Assurance and Strategy in facilitating an organizational Compliance Culture throughout the Group which reflects a commitment to compliance with the related laws and regulations.</span></p><br><p><span>- Assist the Vice President of Anti-Fraud Assurance and Strategy in the creation and management of the Compliance monitoring program and Compliance action tracker roadmap to ensure that a compliance culture is embedded within all aspects of the business.</span></p><br><p><span>- Ensure on-going development and implementation of the Group’s Code of Conduct and Compliance awareness.</span></p><br><p><span>- Assist in preparing the yearly training program to cover QNB Group Staff members;</span></p><br><p><span>- Assist in establishing new E-channels to build the awareness and knowledge among the Group staff members.</span></p><br><p><span>- Participate in developing and coordinating in a multifaceted educational and training program and seeks to ensure that all appropriate employees and management are knowledgeable of, and comply with, applicable laws and regulations.</span></p><br><p><span>- Liaise with Training Department on Fraud matters through provision of training courses, seminars, etc.</span></p><br><p><span>- Proactively identify areas for professional development of self and undertake development activities.</span></p><br><p><span>- Seek out opportunities to remain current with all developments in professional field.</span></p><br><p><span>- Hold meetings with staff and assess their performance and your team's overall performance on a regular basis.</span></p><br><p><span>- Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members.</span></p><br><p><strong><span>E. Legal, Regulatory, and Risk Framework Responsibilities:</span></strong></p><br><p><span>- Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).</span></p><br><p><span>- Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks.</span></p><br><p><span>- Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</span></p><br><p><span>- Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.</span></p><br><p><span>- Maintain appropriate knowledge to ensure full qualification to undertake the role.</span></p><br><p><span>- Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</span></p><br><p><span>- Attend mandatory (internal and external) seminars as instructed by the Bank.</span></p><br> <br> <br><br> Education/Experience Requirements: <br> <p><span>- Bachelor's degree with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration, Business Information Systems or Information Technology (related field of study) with professional qualifications such as CFE / CIA / CRMA / CAMS / CICA. </span></p><br><p><span>- A minimum of 8 years’ experience in a major banking institution or in a consultancy firm, out of which 4 years should be in Compliance or in Internal Audit.</span></p><br> <br> <br> </div>
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will be responsible for initiation, preparation, processing and execution of Global Structured Finance transactions for the Group’s Private, Corporate and Institutional (including government) clientele and thereby facilitating growth and expansion of the Corporate Banking business. Also, will act as the Transaction Officer who will be primarily responsible to ensure timely and proper execution of Global Structured Finance transactions assigned to him/ her by the SVP of Loan Syndications & Distribution and EVP of Global Structured Finance. He / she will also be responsible for undertaking special tasks and assignments given by the SVP of Loan Syndications & Distribution and EVP of Global Structured Finance.<br><br>Main Responsibilities<br><br> Shareholder & Financial: Proactively participate in the formulation and implementation of strategies, business plans and budgets of the Unit in line with overall objectives of QNB Group. Support the Head of Loan Syndications & Distribution in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Global Structured Finance Unit and monitor Unit’s achievements on periodic basis. Meet the Unit’s target budget and achieve all volume, revenue, and profit targets for Global Structured Financerelated transactions in accordance with QNB’s overall corporate banking budget and strategy. Supports credit related decision making process by ensuring availability of sound and quality information/ analysis necessary for accurate credit risk assessment and mitigation. Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the Bank. Manage all aspects of assigned transactions and products to maximize product potential and profitability. Implements KPI’s and best practices for VP Loan Syndications and Distribution Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent Customer (Internal & External): Primarily responsible for collection, analysis and storage of relevant business, financial and operational information on the Unit’s borrowers, transactions and bank counterparties and correspondents as required by KYC and other bank and regulatory policies and procedures. Conducts proactive gathering, analysis and reporting of market and business information (current market conditions and trends, competitor actions, customer preferences as well as other market and industry developments) through regularly interaction with key market participants (banks, major corporations, government entities) to collect general market intelligence and obtain feedback on QNB's position and stature in the local, regional and international markets. Ensures that relevant information obtained is provided to the concerned parties in the Bank for necessary action if any. Initiates, maintains and deepens relationships with banks, financial institutions, project sponsors and other market players who are active in Loan Syndications & Distribution in order to ensure QNB is well positioned to identify future business opportunities, benefit from business potential and meet business objectives related to Global Structured Finance activities. Continually keep abreast with the local, regional and international financial markets and economic environment to be informed about potential projects that could translate into possible business opportunities for the QNB Group. Maintains good team work, provide support, assistance and cooperation with other members of Global Structured Finance, both domestically and internationally. Builds and maintains strong and effective relationships with all other related units to achieve Group’s goals/objectives. Ensures prompt and efficient solution of operational and administrative problems and provides quick and satisfactory response on queries of customers and counterparties when required. Provides timely and accurate information to Group’s senior management, external and internal auditors and the Group’s compliance functions when required. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required Internal (Processes, Products, Regulatory): Responsible for regular and proactive interfacing with officers of Domestic and International Corporate Banking, Financial Institutions, Private Banking, Business Intelligence and Economic Research, as well as other QNB Group entities to identify potential Global Structured Finance transactions that can lead to business opportunities for the Unit. Acts as Primary Transaction Officer responsible for the structuring, credit processing, preparation, loan documentation, execution and distribution of assigned Global Structured Finance transactions. Primarily responsible to ensure prompt, efficient and timely performance, execution and delivery of required tasks related to Global Structured Finance activities. Provides administrative, operations and logistical support and supervision to Global Structured Finance team, Primarily responsible for data collection for, and preparation of, comprehensive credit proposals, credit and marketing presentations (including customer, business, project, market and or industry information), for new / prospective customers; or periodic reviews and or monitoring of existing customers, in accordance with Credit Policy and procedures of the Bank Performs comprehensive due diligence, reviews and analyses Global Structured Finance transactions, assigns transaction ratings. Provides recommendations and distribution strategies to the QNB’s decision making authorities. Primarily responsible for reviewing the credit worthiness and financial feasibility of the individual project financing proposals based on analysis of current and future market conditions, debt service capability of the expected cash flows and other financial information of the individual borrowers and projects. Ensure QNB’s interests are adequately safeguarded before recommending approval of the credit. Provides support to Relationship Manager in the preparation of Credit Summary Report, credit proposals and other credit and business memos, in accordance with Credit Policy and procedures and adequately address all relevant risk factors and ensure that international credit standards, procedures, requirements and practices are adhered to. Responsible for the preparation of Information Memorandum and other information to be provided to prospective lenders for the purpose of conducting their due diligence to enable them to participate in Global Structured Finance transactions arranged by QNB. Coordinates with internal and/ or external legal counsel to ensure that all legal and security documents required for the transactions are complete, prepared in proper format and comply with the highest international standards. Primarily responsible for the review, completion and execution of appropriate, legal and security documents, and other supporting documents as required by law for the respective Global Structured Finance transaction. Primarily responsible to ensure that transaction’s legal and security documents are legally binding and enforceable to protect the interests of the Bank, and ensures that all legal, credit and administrative requirements are met in accordance with Credit Policy, Regulatory convention and international market standards, practices and norms. Primarily responsible for the proper and efficient execution of Global Structured Finance deals, including communicating and interfacing with clients, banks and other third parties involved in Global Structured Finance transactions, in line with the function’s policies and procedures and in consideration of the Bank’s obligations towards its clients and bank counterparties. Liaises with the other parties comprising the project financing consortium, which would be dependent on the role assigned to the other parties within the consortium. Ensures that copies of duly executed Facility Agreement and other legal and security documents, including conditions precedent, are immediately provided to Credit Department and Agency Unit as per procedures of the Bank. Responsible for collating and storing information on the Unit's transactions, activities, and performance in a timely, accurate and efficient manner as required by the existing procedures. Maintains and updates data base for Unit’s activities, customer contacts, existing and potential clients’ information, transactions and deal pipelines, banking opportunities and other relevant and critical information for the Unit. Provides support to Relationship Manager for conducting required periodic reviews and updates for existing Global Structured Finance transactions’ performance, and other risk assessment techniques in line with Credit Risk Policies and requirements. Maintains and updates standard and user friendly business and financial reports using an internal data warehouse and all relevant public information sources as per Global Structured Finance Unit team requirement and inquiries. Responsible for preparation and delivery of periodic as well as ad hoc MIS reports on transactional and Unit performance against approved business plans, budgets, goals and objectives. Supports the Unit, by providing technical, operational, credit and management guidance and supervision, to enable them to perform their functions and responsibilities efficiently and effectively. Is responsible for preparing, and periodically updating as per Unit’s requirements, QNB Credentials, Marketing presentations, Market update Reports, League Tables, Work in Progress, Deals Done and Deals Turned down reports and other industry and market reports that record market activities and QNB’s participation in such transactions and ranking in the industry. Implement the ‘one-point of contact’ approach to respond to and resolve all customer’s and other parties’ needs and queries pertaining to Global Structured Finance transactions. Performs cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with other QNB units/ departments. Ensures adherence to all QNB Group policies procedures and regulatory requirements. Interprets and applies customer research and feedback into tangible product development initiatives by providing inputs to relevant units of the QNB Group. Ensures provision of timely and accurate information to Department Head to be given to the QNB's senior management team, external and internal auditors and the Group's compliance function as and when required or appropriate. Represent the Bank at professional and industry organizations/ venues to ensure dissemination of knowledge of QNB's offerings relating to Global Structured Finance. Performs any other tasks assigned by the direct manager pertaining to Corporate and Institutional Banking Division or QNB’s Global Structured Finance activities. Learning & Knowledge: Takes responsibility for self-development as well as acquiring and upgrading skills and knowledge required to fulfillment of one's duties. Ensures that he/she keeps abreast with latest technical, financial, industry and market developments affecting his / her job responsibilities in particular and the business and operations of the Bank in general. Accepts supervision, training, guidance and mentorship from Head of Global Structured Finance to ensure job functions, work output and customer interface are conducted in the highest internationally accepted market standards. Proactively identify areas for professional development of self and undertake development activities. Seek out opportunities to remain current with all developments in professional field Legal, Regulatory, and Risk Framework Responsibilities: Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. Maintain appropriate knowledge to ensure full qualification to undertake the role. Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. Attend mandatory (internal and external) seminars as instructed by the Bank. Other: Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. All other ad hoc duties/activities related to QNB that management might request from time to time<br><br>Education And Experience Requirements<br><br> University graduate (bachelor) with High Scholastic Achievements. At least 12 years of relevant experience in a corporate banking industry or related fields. Major in Law, Banking, Finance, Accounting, Economics, Business Administration or Marketing required. MBA preferred but not required Well-informed of the market dynamics and competitive structure, industry environment, practices and rules and regulations for the corporate banking customer segment. Advanced skills in financial analysis and financial modelling preferred. Excellent people relationship and team management skills Ability to work in teams with people from diverse cultural backgrounds Strong analytical and organizational skills Strong customer service orientation and dedication High Integrity, professionalism and self-management Self-motivated and hardworking<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate Copy of Birth Certificate
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensures the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property. Finance / Administration:Monitor the F&B Cost to ensure it is in line with budget, prepare to take action for any variations. Prepare, recommend, and manage the department’s annual budgets, forecasts, marketing plans and objectives. Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office. Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including front and back of house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB. Learn and have knowledge about restaurant direct competitors (benchmarking). Achieve the monthly and annual KPO target and the outlet’s revenue. Operations:To have a full working knowledge of the outlet floor plan / layout and all F&B offers. Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry. Check the status of all orders and ensure that they are delivered within designated timelines. Organizing monthly team meeting and Daily Calling every day. Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the restaurant. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database. Ensure each associate is always following the bar Order of Service and Standard Operating Procedures. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associates are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the DOFB/ADOFB. Be able to work closely with other departments.
Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences.<br>About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations.<br>Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:A competitive salary and benefits package High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl A birthday day off (because your milestones matter!) Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us.<br>Your Role:Essential Duties and Responsibilities Supervise, train and inspect the performance of Laundry Attendants, Washers, Pressers and Uniform Attendants, ensuring that all procedures are completed to the hotel's standards. Assist in the laundry Department where necessary to ensure optimum service to guests. Ensure that standards are maintained at a superior level daily by checking, training and following the LQA, Forbes and Rosewood Brand standards. Take the initiative and work productively within any given period and must work well under pressure. Work flexible hours, including weekends and evenings if necessary. Maintain complete knowledge of the department and comply with all departmental policies, service procedures and standards. Ensure that standards are maintained at a superior level daily and demonstrate pride in the workplace with high-level commitment. Responsible for the punctual and professional collection and delivery of all guest laundry and dry-cleaning items. Count and verify all items collected against the laundry list provided by the guest. Ensure guest names, room numbers, and item counts are accurately recorded to avoid discrepancies Thoroughly check garments for any existing damage, stains, or items left in pockets (e.g., jewelry, cash) and report these to a supervisor immediately before processing. Confirm that specific instructions—such as folding trousers, light starch, or folding shirts—are perfectly adhered to. Ensure that all items for dry cleaning are correctly marked, Check and test garments for color fastening Check for any damage on received laundry prior to dry cleaning process Refill chemicals, clean filters and service the machines as needed Operate dry cleaning machine and ensure a high standard of dry cleaning Load and unload of dry-cleaning machines with correct load amount Ensure the proper operation of all machinery and report any defects Be full conversant with fire and safety procedures and adhere to them Operate Laundry Services and all machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles. Ensure proper organization in all areas, i.e. fold cleaned articles and stack into designated amounts by type and size. Ensure document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications. Check and ensure clear lint and debris from drains, dryer filters and change filters as specified in departmental procedures. Breakdown and clean work areas/equipment according to departmental standards. Maintain cleanliness and organization of work areas at all times and in all circumstances as well as maintain organization of supply/storage closets in accordance with departmental procedures. Inspect all linen closets storage area regularly for proper linen par, and proper labeling on shelves. Report to the Laundry Manager, all faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems. Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures. Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow associates. Control associate’s correct usage of chemicals, following the safety measures at all times. Take charge of special projects when required / instructed. Make sure to apply all emergencies procedures established in the Laundry Department in case of fire, bomb threat etc. Turn off the equipment before leaving the department and meet with all co-workers in the meeting point as soon as possible. All other duties as required.<br>Standard Responsibilities Comply and adhere to the Rosewood company policies. Take on other tasks in addition of the ones stated, in a reasonable framework. Be a “brand ambassador” at all times and ensure brand integrity and clarity are always maintained. Model the company’s culture, vision, mission and core values at all times.