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Additional Information<br><br>Job Number 26034445<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Marriott International bietet als Arbeitgeber Chancengleichheit, eine Willkommenskultur und vielfältige Möglichkeiten zur beruflichen Weiterentwicklung. Wir fördern aktiv ein Umfeld, in dem die einzigartigen Hintergründe unserer Mitarbeitenden wertgeschätzt werden. Unsere größte Stärke liegt in der Vielfalt der Kulturen, Talente und Erfahrungen unserer Mitarbeitenden. Wir verpflichten uns zur Nichtdiskriminierung in Bezug auf geschützte Merkmale, einschließlich Behinderung, Veteranenstatus oder andere durch geltendes Recht geschützte Merkmale.<br><br>Bei Westin besteht unser wichtigstes Anliegen darin, Gästen zu ermöglichen, die Kontrolle wiederzuerlangen und ihr Wohlbefinden zu optimieren, wenn sie es am meisten brauchen: auf Reisen. Auf diese Weise sorgen wir dafür, dass jeder Gast sich so gut wie möglich fühlt. Um die Mission der Marke zu erfüllen, zur führenden Wellness-Marke der Hotellerie zu werden, brauchen wir leidenschaftliche und engagierte Mitarbeiterinnen und Mitarbeiter, die das einzigartige Programm der Marke mit Leben füllen und umsetzen. Unser Team soll das eigene Wohlbefinden auf dem Hotelgelände und darüber hinaus immer im Fokus behalten. Sie eignen sich ideal für Westin, wenn Sie leidenschaftlich, optimistisch und abenteuerlustig sind. Bei uns können Sie Ihr Bestes geben, Ihre Bestimmung finden , einem fantastischen globalen Team angehören und das Beste aus sich herausholen .

Additional Information<br><br>Job Number 26034445<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Marriott International olarak, kapısı herkese açık ve fırsata erişim imkânı sunan bir eşit fırsat işvereni olmaya kararlıyız. Çalışma arkadaşlarımızın, özgün arka planlarına değer verilen ve geçmişleriyle birlikte kabul gördükleri bir iş ortamını etkin bir şekilde teşvik ediyoruz. En güçlü yanımız, çalışma arkadaşlarımızın beraberlerinde getirdikleri zengin kültür, yetenek ve deneyimlerdir. Kişinin engellilik durumuna, askerlik durumuna veya yürürlükteki yasalarla korunan diğer durumlara dayalı ayrımcılık da dâhil olmak üzere, her türlü ayrımcılığa karşıyız.<br><br>Westin'de, seyahatleri sırasında en çok ihtiyaç duydukları anlarda hayatları üzerinde yeniden kontrol sahibi olma ve yaşamlarını iyileştirme konusunda misafirlerimizi cesaretlendirerek kendilerini kusursuz hissetmelerini sağlıyoruz. Konaklama sektöründe önde gelen sağlıklı yaşam markası olma misyonumuzu gerçekleştirmek amacıyla markamızın kendine özgü programını hayata geçirmemize yardımcı olacak tutkulu ve kendini işine adamış çalışanlara ihtiyacımız var. Çalışanlarımızın hem tesis içinde hem de tesis dışında kendi sağlıklı yaşam alışkanlarını benimsemelerini istiyoruz. Bu konuda tutkuluysanız, aktif bir yaşam tarzınız varsa, esenliğinizi koruma alışkanlıklarınızla gurur duyuyorsanız, iyimsersiniz ve maceraperestsiniz Westin için ideal bir adaysınız. İşinizi en iyi şekilde yapabileceğiniz yeri tercih edin , amacınızı gerçekleştirmeye başlayın , mükemmel bir küresel ekibin üyesi olun ve hayallerinize ulaşmayı başarın .

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.<br>What You'll DoOversee the route of field units and track delivery status of products Receive and dispatch orders Ensure Quality, Speed and Accuracy in all orders . Be: punctual, attentive to detail, friendly, willing to learn, reliable, and, above all, honest. Maintain a neat and clean appearance whilst you still follow all food safety procedures. Work with your teammates to make sure your kitchen or shop is set-up for success Follow Kitopi and the brands’ standards. You'll be working in our fast moving; high energy environment and we’re looking for people with high energy and that can work as part of a team within diverse groups of people Who Are We Looking For? You must be someone who leads by example, you don’t fold under pressure. In fact, you thrive in fast-paced environments. Understand the importance of maintaining high standards of product quality and cleanliness. You must be an achiever through team work.3+ years of relevant experience in preferably QSR or Retail background Understand the importance of maintaining high standards of product quality and cleanliness You must be an achiever through team work<br>Recruitment Process and Timeline<br>First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi?<br>We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

The Head of Distribution is responsible for leading the overall commercial, operational, and financial performance of the Distribution Business Unit. The role is accountable for developing and executing the business strategy, driving revenue growth, expanding market presence, optimizing operational efficiency, and ensuring sustainable profitability.<br>The incumbent will lead cross-functional teams, manage strategic partnerships, oversee P&L performance, and ensure strong governance while delivering exceptional customer satisfaction and business growth.<br>Key Responsibilities<br>Strategic Leadership<br>Develop and execute the long-term strategy for the Distribution Business. Identify market opportunities, industry trends, and competitive threats. Align business objectives with the organization's overall strategic vision. Develop annual business plans and growth initiatives. Drive innovation and continuous improvement across the business.<br>Business Development<br>Develop new revenue streams and expand the customer base. Build and strengthen strategic relationships with customers, vendors, manufacturers, and channel partners. Lead commercial negotiations and secure profitable business opportunities. Identify opportunities to expand into new markets and product portfolios.<br>Distribution Operations<br>Oversee end-to-end distribution operations including procurement, inventory, logistics, warehousing, sales operations, and customer fulfillment. Ensure operational excellence while maintaining service quality and delivery commitments. Improve supply chain efficiency and optimize operational costs. Monitor operational KPIs and implement corrective actions where necessary.<br>Financial Leadership<br>Own the Business Unit P&L. Prepare annual budgets, forecasts, and financial plans. Drive revenue growth and profitability. Monitor gross margins, operating costs, and ROI. Optimize resource allocation and investment decisions.<br>Leadership & People Management<br>Lead, mentor, and develop a high-performing leadership team. Foster a culture of accountability, collaboration, and performance excellence. Establish succession planning and talent development initiatives. Conduct performance reviews and support employee growth.<br>Governance, Risk & Compliance<br>Ensure compliance with company policies, legal requirements, and industry regulations. Identify business risks and implement mitigation strategies. Strengthen governance and internal control frameworks. Promote ethical business practices.<br>Stakeholder Management<br>Present business performance to Executive Leadership. Build trusted relationships with key customers and strategic partners. Represent the organization during industry events and executive meetings. Collaborate closely with Finance, Sales, Supply Chain, Procurement, and Operations.<br>Key Performance Indicators (KPIs)<br>Revenue Growth Gross Profit Margin EBITDA Achievement Business Unit P&L Performance Customer Satisfaction (CSAT) Inventory Turnover Order Fulfilment Performance Market Share Growth Vendor Performance Employee Engagement Operational Cost Optimization Business Development Pipeline<br>Required Experience<br>12+ years of progressive experience in Distribution, Sales, Supply Chain, or General Management. Minimum 5 years in a senior leadership role managing a Distribution Business. Proven experience managing P&L and driving business profitability. Experience leading large cross-functional teams. Strong background in business development and strategic planning. Experience within ICT, Technology, Industrial, FMCG, or Distribution industries is highly desirable. Bachelor's Degree in Business Administration, Supply Chain, Engineering, Commerce, or related discipline. MBA or Master's Degree is highly preferred.<br>Required Competencies<br>Leadership<br>Strategic Thinking Executive Presence Commercial Acumen Decision Making Change Leadership<br>Business<br>P&L Management Business Development Contract Negotiation Market Expansion Customer Relationship Management<br>Operations<br>Distribution Management Supply Chain Optimization Inventory Management Operational Excellence KPI Management

About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets.<br><br>Essential Duties & Responsibilities By Dimensions<br><br> Shareholder & Financial Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. Analyze external and internal market factors and ensure they are reflected in business planning. Support the implementation of KPIs and best practices. Promote cost efficiency, productivity, and effective resource utilization. Exercise delegated authority responsibly and monitor its implementation. Contribute to achieving the Bank’s financial objectives through effective business management. Customer (Internal & External) Create frameworks and systems that enable teams to deliver on commitments. Foster a customer-centric culture and ensure high service standards. Assist customers with product-related inquiries and provide appropriate solutions. Maintain service level agreements (SLAs) with internal stakeholders. Build strong relationships with internal departments and external partners. Provide timely and accurate information to auditors, compliance, risk, and control functions. Internal (Processes, Products & Regulatory) Assist in developing and implementing the Domestic Retail Branches strategy. Ensure branch business plans are delivered within approved budgets and timelines. Drive market share growth and sustainable profitability across the branch network. Lead the annual budgeting process and monitor branch performance against targets. Develop revenue, volume, and profit targets in coordination with senior management. Prepare performance reports on products, services, and branch profitability. Promote customer-focused service and operational efficiency across branches. Drive business growth through sales management, business development, and strategic initiatives. Ensure compliance with QNB policies, procedures, and regulatory requirements. Collaborate with Regional Managers to improve branch performance and customer acquisition. Monitor sales targets, customer retention initiatives, and manpower requirements. Maintain confidentiality of sensitive business information. Lead, coach, develop, and evaluate direct reports and team performance. Learning & Knowledge Lead continuous improvement initiatives and encourage innovation. Promote knowledge sharing and adoption of industry best practices. Support employee development and professional growth. Stay updated with developments in banking and financial services. Conduct regular performance discussions and provide coaching and guidance. Legal, Regulatory & Risk Framework Responsibilities Ensure compliance with all legal, regulatory, and internal policy requirements. Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. Adhere to the Three Lines of Defence risk management model. Support operational risk management, incident reporting, and remediation processes. Complete mandatory training and maintain required professional competence. Ensure fair customer outcomes in accordance with conduct risk policies. Other Responsibilities Maintain the highest standards of data protection and confidentiality. Safeguard customer and Bank information and disclose it only on a need-to-know basis. Uphold QNB’s professional standards and market reputation. Perform any additional duties assigned by management from time to time. <br><br>Education And Experience Requirements<br><br>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),At least 8 years of relevant experience, preferably within a highly rated international bank. Awareness of branch customer relationship practices and regulations. Full knowledge and experience in handling customers’ portfolio Full banking knowledge for liabilities and assets products and their implementations<br><br>Note: you will be required to attach the following:<br><br>Resume/CVPassport QIDEducation Certificate Birth Certificate

The ideal candidate will be responsible for driving revenue growth by identifying new business opportunities, developing strong client relationships, and delivering effective media solutions across Cinema, Radio, and Out-of-Home (OOH) advertising platforms.<br>Key Responsibilities:|<br>✅ Identify and develop new advertising business opportunities✅ Build and maintain strong relationships with advertisers, media agencies, and clients✅ Prepare media proposals, plans, and commercial quotations✅ Achieve monthly, quarterly, and annual sales targets✅ Generate leads through networking, market research, and client engagement✅ Manage sales pipeline, forecasts, CRM updates, and client records✅ Promote cross-selling opportunities across ELAN Media, ELAN Decaux, and ELAN Vision solutions✅ Coordinate with internal teams for successful campaign execution and reporting<br>Requirements:???? Proven experience in media sales, advertising, or related fields???? Strong client management and negotiation skills???? Excellent communication and presentation abilities???? Ability to achieve sales targets in a competitive environment???? Knowledge of the Qatar media and advertising market is an advantage<br>If you are passionate about media, sales, and building impactful client partnerships, we would love to hear from you.

We are seeking a highly analytical and commercially focused Senior Financial Analyst to join our finance team. The ideal candidate will have strong expertise in FP&A, IFRS, financial reporting, and strategic analysis, with professional qualifications such as ACCA, CPA, or CA. Experience within a construction, real estate, infrastructure, or holding company environment will be highly preferred, with the ability to support complex business operations, budgeting cycles, financial performance analysis, and executive decision-making. Key Responsibilities Lead the annual budgeting, forecasting, and long-term financial planning processes. Develop financial models and provide insights to support strategic business decisions. Prepare monthly management reports, dashboards, and financial performance analysis. Conduct variance analysis and communicate key financial drivers, risks, and opportunities. Ensure compliance with International Financial Reporting Standards (IFRS) and support financial reporting requirements. Support month-end and year-end closing processes, audits, and financial controls. Analyse project profitability, cost performance, cash flow, and operational KPIs. Partner with business units, project teams, and senior management to improve financial performance. Provide financial insights for investment decisions, business expansion, and operational improvements. Drive improvements in reporting processes, automation, and financial analysis capabilities. Requirements Bachelor's degree in Finance, Accounting, Economics, or a related discipline. Professional qualification: ACCA, CPA, or CA. Minimum 08–10 years of experience in FP&A, financial analysis, management reporting, or corporate finance. Strong knowledge and practical experience with IFRS and financial reporting. Proven experience in financial modelling, budgeting, forecasting, and variance analysis. Advanced Excel skills and experience with ERP systems (SAP, Oracle, Microsoft Dynamics, or similar). Strong analytical, communication, and stakeholder management skills. Preferred Experience Previous experience in a construction company, real estate group, infrastructure business, or holding company. Experience managing financial analysis across multiple business units, subsidiaries, or projects. Exposure to project-based accounting, cost control, CAPEX analysis, and consolidated reporting. Experience working with senior leadership teams and supporting strategic planning. Preferred Skills FP&A and business partnering IFRS reporting Financial modelling Budgeting and forecasting Management reporting Project financial analysis Consolidation and group reporting Power BI / data analytics ERP systems experience

Building on our past. Ready for the future<br><br>Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. We’re bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now.<br><br>Key Responsibilities<br><br>Supports adherence to generally accepted engineering and design practices, regulatory requirements, and customer specifications. Supports the standardization of equipment specifications, drawings, and document templates. Contributes to the understanding of technical knowledge, legal requirements, and customer specifications whenever viable and lawful. Uses local/global standards to support technical excellence. Supports the processes for checking, peer reviews, and incorporation of comments and findings. Ensure recognised engineering practices applicable to Offshore Structural design engineering are adopted. Prepares design specifications for Offshore Structural works. Prepare the production of detailed designs and drawings, specifications, data, calculations and reports and follow required checking procedures. Ensures that the documentation for the design remains accurate and current during the development of the design. Reviews the design to ensure that user's requirements are met. Ensures that the documentation for the design remains accurate and current during the development of the design. Conduct studies, analyses and recommend actions. Identifies opportunities to solve problems through applying engineering knowledge. Identifies professional risks, statutory responsibilities and liabilities. Ensures that the supporting documentation required to implement the design is accurate, concise, complete and clear. Prepares MTOs and BOQs. Must be available for offshore site surveys. Perform discipline specific engineering services such as:Identify and report changes to project scope;Contribute to appropriate studies, analyses and recommend actions;Assist with the preparation of detailed designs and drawings, specifications, data, calculations and reports;Must be available for offshore site surveys.<br>Quality Assurance<br><br>Work within the provisions and guidelines of the Quality Assurance systems.<br><br>Safety<br><br>Responsible for personal safety and working within the Occupational Health & Safety procedures. Competent in implementing HSE in the design process, focuses on process safety and strives to use best practice.<br><br>Education – Qualifications, Accreditation, Training<br><br>Full-Time Bachelor’s Degree in Civil or Structural Engineering from an accredited university MME (Ministry of Municipality and Environment) engineering accreditation is a mandatory requirement. Candidates not holding this accreditation must be willing to achieve this within the probationary period. Chartered Professional Engineer (CPEng) status or undertaking the same will be an advantage<br><br>Industry Specific Experience<br><br>Structural engineering experience in oil and gas for offshore projects Offshore Structural engineering experience in the industry, including experience in multi-disciplinary projects and teams. Good knowledge of discipline design/engineering with sufficient experience in different discipline areas. Prior experience with marine and port infrastructure such as quay walls, jetties, dolphins and pavements would be preferred.<br><br>IT Skills<br><br>STAAD. Pro, SAP2000, ETABS, SAFE, Auto CAD and others.<br><br>Moving forward together<br><br>We’re committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law.<br><br>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.<br><br>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.<br><br>Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.

Additional Information<br><br>Job Number 26034445<br><br>Job Category Food and Beverage & Culinary<br><br>Location Salwa Road, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>En Marriott International, nos comprometemos a ofrecer igualdad de oportunidades, a hacer que todos se sientan bienvenidos y a facilitar el acceso a oportunidades laborales. Promovemos activamente un entorno en el que se valora y celebra la diversidad de orígenes de nuestros asociados. Nuestra gran fortaleza yace en la exquisita fusión de culturas, talentos y experiencias de nuestros asociados. Nos comprometemos a no discriminar por motivos de discapacidad, condición de veterano u otras características protegidas por la legislación vigente.<br><br>En Westin, nos comprometemos a empoderar a los huéspedes para que recuperen el control y mejoren su bienestar cuando más lo necesitan mientras viajan, asegurándonos de que lleguen a ser la mejor versión de sí mismos. Para lograr nuestra misión de convertirnos en la marca de bienestar destacada en el sector hotelero, necesitamos empleados apasionados y comprometidos para hacer realidad los programas únicos de la marca. Queremos que nuestros empleados adopten sus propias prácticas de bienestar tanto dentro como fuera del hotel. Eres el candidato ideal de Westin si eres apasionado, activo y te enorgulleces de cómo mantienes tu bienestar, además de ser optimista y aventurero. Estarás donde puedes llevar a cabo tu mejor trabajo, comenzarás a cumplir tu propósito, formarás parte de un increíble equipo mundial y te convertirás en tu mejor versión.

The Contract Specialist is responsible for planning, organizing, and administering the end-to-end contract and tendering process for a wide range of organizational requirements, ensuring alignment with QAFAC's strategic objectives, procurement policies, and industry best practices. The role is accountable for managing contracts from initiation through award and post-award administration, ensuring compliance with the approved Scope of Work (SOW), contractual terms and conditions, applicable regulations, and internal procedures. The Contract Specialist reviews and recommends appropriate contract types, prepares contract documentation, manages contract amendments, change orders, and variations, maintains contract records and logs, monitors contract values against approved CAP limits, and ensures timely renewal or replacement of contracts prior to expiry. The position also oversees tender management activities, including reviewing scopes of work and technical specifications, coordinating with Legal and Finance during tender preparation, managing tender announcements and notifications, obtaining QTC tender numbers, conducting market research, preparing bidders' lists, administering technical and commercial bid submissions, participating in negotiations, and recommending contract awards to the relevant tender committees. Additionally, the role develops and maintains competitive supplier sources from local and international markets, identifies opportunities for price agreements and call-off contracts, participates in technical bid evaluations with sponsoring departments, prepares commercial evaluation reports, bid tabulation sheets, and cost analyses, and ensures that all contract documentation and departmental records are securely maintained for future reference. The Contract Specialist is also responsible for preparing work breakdown reports, maintaining contract effective and expiry date records, providing regular progress reports to management and end users, supporting the review and continuous improvement of contract procedures and strategies, ensuring adherence to QAFAC policies, international regulations, and operational procedures, and implementing necessary changes to maintain compliance. Success in the role is measured through effective and timely contract tendering, efficient contract preparation and administration, proper management of contract variations and change orders, comprehensive technical and commercial evaluation of tenders, successful post-award contract administration, and effective collaboration with internal stakeholders including the Supply Chain Department, Finance, and Legal, as well as external suppliers and vendors. The position requires a Bachelor's Degree in Business Administration or an equivalent qualification, together with a minimum of three years' experience in a similar contract management role within the oil and gas or petrochemical industry.

Job Location:<br><br>Banana Island Resort Doha By Anantara<br><br>Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word meaning ‘without end’, our spirit embodies freedom, movement, and harmony. We believe every journey should leave a lasting impression — for our guests and for our people.<br><br>Founded in 2001 in Thailand, we have since expanded across the world, welcoming guests in some of the world’s most captivating locales — from pristine beaches and private islands to ancient sites and vibrant metropolises. If you are driven by a passion for generosity, warmth and heartfelt hospitality, Anantara offers a career without limits.<br><br>Job Title: Finance Coordinator<br><br>Department<br><br>Finance<br><br>Job Summary<br><br>The Finance Coordinator is responsible for supporting the Finance Department by ensuring the accurate processing of financial transactions, maintaining financial records, preparing reports, and coordinating daily finance and administrative activities. The role assists with budgeting, accounts payable and receivable, reconciliations, and compliance with company financial policies while ensuring accuracy and confidentiality.<br><br>Key Responsibilities<br><br>Financial Operations<br><br>Process invoices, purchase orders, expense claims, and payment requests. Assist in the preparation and processing of accounts payable and accounts receivable. Maintain accurate financial records and supporting documentation. Verify financial transactions for accuracy and compliance with company policies.<br><br>Reporting & Reconciliation<br><br>Prepare daily, weekly, and monthly financial reports. Perform bank, supplier, and account reconciliations. Monitor outstanding payments and follow up on overdue balances. Assist with month-end and year-end closing activities.<br><br>Budget & Cost Control<br><br>Assist in monitoring departmental budgets and expenditures. Track operating expenses and identify variances. Support cost control initiatives by maintaining accurate financial records. Prepare financial summaries and reports for management.<br><br>Administrative Support<br><br>Maintain organized filing systems for financial documents. Coordinate with internal departments regarding financial requests and approvals. Support audits by preparing required documentation. Ensure compliance with company financial policies and procedures.<br><br>Compliance<br><br>Ensure financial documentation is complete and accurate. Maintain confidentiality of financial information. Assist in implementing internal controls and finance procedures. Support compliance with local regulations and company standards.<br><br>Qualifications<br><br>Bachelor's degree in finance, Accounting, Business Administration, or a related field. Previous experience in Finance, Accounting, or a similar administrative role is preferred. Experience in the hospitality industry is an advantage.<br><br>Skills & Competencies<br><br>Proficient in Microsoft Excel Proficient in Microsoft Office (Word, Outlook, and Power Point). Knowledge of accounting principles and financial reporting. Strong numerical and analytical skills. Excellent attention to detail and accuracy. Good organizational and time management skills. Ability to handle confidential information with integrity. Strong communication and interpersonal skills. Ability to prioritize tasks and meet deadlines. Problem-solving and critical-thinking skills.<br><br>Preferred Experience<br><br>Experience preparing financial reports and reconciliations. Experience processing invoices and payment requests. Knowledge of budgeting and cost control processes. Experience working in a fast-paced hospitality environment is an advantage.<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Purpose<br><br> JOB DESCRIPTION <br><br>The Financial Controller & Reporting Manager is responsible for delivering accurate and timely consolidated financial information and analysis enabling effective decision making and supporting the company’s strategic objectives. Overseas the development, implementation and monitoring of effective, accurate and integrated accounting systems for relevant financial reporting and auditing accountability. Responsible for overseeing and direction of the corporate accounting and cost controllers (financial reporting) team in conjunction with the CFO. Ensures full applicability and periodic reviews of the finance policies and procedures.<br><br>Key Responsibilities<br><br>Strategic Financial Reporting<br><br> Consolidate all business units’ financial information into the overall corporate reporting to build a composite view of the company including profit and loss, cash flow and balance sheet impacts Participate in the development of the business units’ plans and programs; provide strategic financial input and leadership on decision-making Gather, manage and manipulate data from multiple sources for analysis; identify trends, extract insights and deliver actionable presentations of findings Apply financial expertise with a firm understanding of finance and accounting concepts, superb analytical abilities and strong attention to detail <br><br>Reporting and Communication<br><br> Manage the monthly, quarterly and annual closing processes Develop management reports in collaboration with business and finance teams Ensure timely and accurate business/financial reports and plans; share with all business units to increase financial transparency in management reporting and business-line performance Develop error-free, relevant reporting that includes financial and operating information such as data preparation, report creation and quality control; strive to deliver insight, consistent data and effective visualizations; reports may also include variance analysis to compare actual spending to the forecast, plan and historical levels, with explanations of trends and root causes Monitor operational statistics, reports trends, variances and issues; take appropriate action including proactively notifying business or financial partners/superiors Monitor and report on market changes including macroeconomics and peers/competitors <br><br>Cross-functional Collaboration<br><br> Partner with department leaders to provide financial insights and understand execution variances. Finance partner to company’s business units, leveraging interpersonal skills and building partnerships based on communication, collaboration and value-based relationships <br><br>Process Improvement and Automation<br><br> Leverage ERP and BI systems to enhance data accuracy and accessibility Drive continuous improvement in financial processes, reporting accuracy and timeliness Oversee the automation of reporting and analysis to streamline decision-making processes <br><br>Leadership and Team Development<br><br> Continuously re-assess the department’s skills, competencies and abilities to meet the business needs of the company and drive results through standardization Attract talent by making Financial Reporting a desired career position, drawing talent in and sending it out to the business; establish Finance’s brand for excellence Actively upgrade the organization through professional development, coaching, feedback, mentoring and creating career paths for team members Lead and develop financial managers and analysts <br><br>Qualifications And Experience<br><br> Bachelor’s degree in Accounting, Finance, or related field Professional accounting certification (CPA, ACCA, CMA, or CA) is essential 10+ years of progressive financial experience, including 3–5 years in a leadership or financial control role In-depth knowledge of IFRS and local tax laws and regulations Strong ERP experience (e.g., Oracle Fusion is a must) Data Management expertise <br><br>Key Competencies<br><br> Excellent analytical and strategic thinking skills High integrity and attention to detail Strong business acumen and decision-making capability Effective communication and presentation skills Ability to work under pressure and manage multiple priorities Ability to work in a team environment – and lead it Managerial, leadership and negotiation skills Organizational and analytical skills

Why Join Us? At Rosewood Doha, we create an environment where passion meets purpose – and where careers have meaning. Guided by our philosophy of Relationship Hospitality and our culture of Make the Place, we believe in enriching lives, starting with yours. We empower you to bring your true self, grow with confidence, curate the extraordinary and leave your legacy. You’ll be part of a diverse, inclusive and supportive community that invests in your development, celebrates achievements and inspires you to Discover Your Calling. Together, we push boundaries, explore the uncharted and shape the future of luxury lifestyle experiences. About Rosewood Doha:Rosewood Doha is a landmark destination inspired by Qatar’s coral reefs, bringing together ultra-luxury hospitality, residential living, culinary experiences, holistic wellness, differentiated retail and events within one integrated ecosystem. The property includes a 155-key hotel, 162 serviced apartments and 276 private residences, alongside a diverse collection of restaurants and lounges, expansive event spaces and curated lifestyle experiences. Our destination also houses Asaya, Qatar’s first members-only social wellness club, complemented by Rosewood’s signature Manor Club for Club Room and Suite guests. Since opening in July of 2025, Rosewood Doha has been recognized with multiple international and regional accolades, including distinctions from the Michelin Guide, Forbes Travel Guide and Qatar Tourism - reflecting the scale, ambition and standards of excellence behind the destination. As part of the global Rosewood Hotels & Resorts portfolio, the property represents a new generation of luxury that goes beyond traditional hospitality into lifestyle, community and experience-driven destinations. Our Associate Experience:We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes:- A competitive salary and benefits package- High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl- A birthday day off (because your milestones matter!)- Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive – professionally and personally – while building a meaningful career with us. Your Role:Guest Satisfaction:Ensures that all associates deliver the brand promise and provide exceptional guest service at all times. Ensures that associates also provide excellent service to internal customers in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and internal customer complaints are resolved in a quick and efficient manner. Maintains positive guest and colleague interactions with good working relationships. Finance / Administration:Maximizes associate productivity using multi-skilling, multi-tasking and flexible scheduling to meet the financial goals of the business as well as the expectations of the guests. Ensures that each profit center (e.g. Outlet, Bar, Events) is operated in line with maximizing profit while delivering on the brand promise. Ensures that each cost center operates with the lowest possible cost structure while also delivering on the brand promise to the guest. Assists in the preparation of the Annual Business Plan for Food and Beverage. Assists in the monthly reforecast, involves the respective Department Heads as appropriate. Manages costs proactively based on key performance indicators, works with the respective Department Heads as appropriate. Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to. Assists in the inventory management and ongoing maintenance of hotel operating equipment and other assets. In particular, high use assets such as chinaware, glassware and flatware. Participates in weekly yield and revenue management meetings actively, oversees the appropriate pricing structures to maximize yield and overall profits in Restaurants and Events. Responsible for control of beverage program including recipes, inventory, and progressive menu development. Reviews uniform replacement schedule as well as coordinating upgrade reviews with Director of Food and Beverage. Oversees the preparation, reviews and updates individual Departmental Operations Manuals. Conducts annual performance development discussions with key Food and Beverage associates and supports them in their professional development goals. Ensures that they in turn conduct annual performance development discussions with their associates. Assists in the development of departmental training through ongoing feedback and monthly feedback and meetings. Ensures that each department head plans and implements effective training programs for their associates in coordination with the Training Manager and their Departmental Trainers Conducts regular divisional communications meetings and ensures that departmental briefings and meetings are effective and conducted as necessary. Ensures the smooth operation of the Food & Beverage division in the absence of the Director of F&B. Collaborates with the culinary division as necessary, ensuring operational requirements are met and providing reasons as needed. Marketing:Assists in the preparation, utilization, and update of the Annual Marketing Plan, broken down as necessary by department. Evaluates local, national, and international market trends, vendors and other hotel/restaurant operations constantly to make sure that the hotel’s operations remain competitive and cutting edge. Encourages Department Heads to look for Marketing and Public Relations opportunities to increase awareness and ultimately business. Ensures that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel actions have been implemented where appropriate. Operations:Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate. Monitors all operations, especially during peak business periods, working through the respective Department Head to adjust where necessary. Ensures that all Food and Beverage Fundamentals are introduced, implemented, and consistently maintained. Ensures that the Food and Beverage Division responds to the results of the Consumer Audit and to ensure that the relevant changes are implemented. Works closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that Food and Beverage associates work in a supportive and flexible manner with other departments, in the spirit of “We work through Teams”. Ensures that all associates are up to date with the availability of seasonal and new products on the market. Tastes and monitors the food and beverage products served throughout the operation, provides feedback where appropriate. Oversees the punctuality and appearance of all Food and Beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department’s grooming standards. Maintains and assists in outlets during the absence of respective managers.

Client Manager – Employee Benefits<br><br>Are you experienced in Employee Benefits? Currently based or willing to move to Qatar? Read on<br>!<br>Aon Qatar LLC is recruiting a Client Manager in our Employee Benefits department based at our offices in Doha. As a Client Manager you will be the primary point of contact for a portfolio of corporate clients in Qatar, advising them on their benefits strategy and insurance needs. You’ll combine strong client relationships with technical broking expertise to design, place and manage Employee Benefits programmes, oversee day‑to‑day servicing and claims, and support Aon’s growth in the local marke<br>t.<br>Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succe<br>ed.<br>What the day will look like Own and manage a portfolio of Employee Benefits clients, delivering proactive, high‑quality advice and service. Build strong client relationships through regular meetings, understanding their business and workforce needs, and presenting tailored Aon solutions. Design, market and place Employee Benefits insurance programmes: prepare presentations, obtain and negotiate quotations, compare terms and secure coverage, including renewals and mid‑term changes. Manage end‑to‑end policy administration and compliance activities, including KYC/AML (QFCRA and internal), documentation, endorsements and adherence to placement guidelines. Oversee claims for your clients, coordinating notifications, follow‑up with insurers/adjusters and driving timely resolution. Ensure timely premium/fee collection and accurate account handling in line with company policies. Collaborate with colleagues and underwriters to deepen existing relationships and generate new business opportunit<br>ies.<br>Skills and experience that will lead to success Critical knowledge & experience Solid experience in Employee Benefits (e.g., group medical, life, disability) within an insurance broker or insurer environment Proven track record in client management/account management for corporate clients Experience designing, marketing and placing EB programmes, including renewals and mid‑term changes Hands‑on experience with claims handling/coordination for EB schemes Familiarity with Qatar insurance market and regulatory environment (e.g., QFCRA) Experience working to compliance, KYC/AML and documentation standards Background in a multinational or complex, matrixed organisation is an adva<br>ntage<br>Critical skills & capabilities Strong relationship‑building and stakeholder management skills, comfortable as the day‑to‑day client contact Excellent communication and presentation skills in a client‑facing role Strong analytical and numeracy skills (e.g., comparing terms, interpreting policy and claims data) High attention to detail and ability to manage multiple deadlines and priorities Strong problem‑solving and negotiation skills with insurers and other stakeholders Well‑developed organizational and time‑management skills Collaborative team player, able to work with colleagues, underwriters and other partners to deliver solutions Good Excel/Power Point and general MS Office skills for analysis and client presentations(If relevant for your market) Fluency in English; Arabic an adv<br>antage<br>How we support our colleagues Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more <br>valued.

We are looking for a highly driven, bilingual (Arabic/English) Senior Associate to join our Arbitration practice. The role is suited for a lawyer with strong experience in complex commercial and investment arbitration, capable of handling high-stakes disputes and contributing meaningfully to advocacy and case strategy. Key Responsibilities Handle arbitration matters from the initial case assessment stage through to final award and enforcement. Draft and review pleadings, memorials, written submissions, arbitration clauses, and related legal documents. Contribute to case strategy, legal analysis, and dispute resolution planning. Prepare for and participate in hearings, including oral submissions and witness examination. Advise clients on commercial and investment arbitration matters across multiple jurisdictions. Support arbitration-related court proceedings, including annulment actions and jurisdictional disputes where required; and Maintain strong client relationships through clear communication and practical legal advice. Candidate Profile To be considered for this role, candidates should meet the following criteria:Bachelor’s degree in law or an equivalent legal qualification. Valid legal qualification and admission to practice. At least 7 years of post-qualification experience, with a significant focus on arbitration. Full fluency in Arabic and English, both written and spoken. Strong experience in commercial and investment arbitration, including familiarity with leading arbitration rules and institutions. Proven ability to prepare high-quality pleadings, submissions, and arbitration agreements. Experience in oral advocacy, including hearing preparation and witness examination. Excellent analytical, drafting, and research skills, with strong attention to detail. Ability to manage arbitration cases independently and efficiently. Solid knowledge of arbitration laws and frameworks in Egypt, Qatar, and the wider MENA region. Commercial awareness, sound judgment, and a practical, solution-focused mindset. Strong interpersonal, client-facing, and communication skills.<br>Preferred Experience The following will be considered an advantage:Experience in arbitration-related litigation, including annulment proceedings and jurisdictional challenges Exposure to multi-jurisdictional disputes and cross-border arbitration matters<br>Title:Senior Associate<br>Type of employment Full<br>Functional tasks Legal<br>Salary Competitive<br>Application To apply, please submit your CV and cover letter to: careers@slf-qa.com<br>About Al Sulaiti Law Firm With over 20 years of experience, Al Sulaiti Law Firm is recognized as one of Qatar’s leading law firms, advising on both domestic and multi-jurisdictional matters. The firm collaborates with international partners across the United States, Europe, Turkey, Kuwait, Oman, India, and Africa. Its team comprises multilingual and internationally trained lawyers, enabling it to deliver commercially focused and culturally attuned legal advice.<br>Due to the high volume of applications, only shortlisted candidates will be contacted. All applicants will receive an update regarding the status of their application, with feedback provided at later stages of the process.

We are looking for a hardworking and dedicated Landscaper Laborer to conduct general lawn maintenance duties to ensure our customers have a beautiful and healthy outdoor environment.<br><br>A Landscaper Laborers responsibilities include applying fertilizers, maintaining landscape design integrity by removing weeds or dead plants from the property and caring for flowers on the property.<br><br>Ultimately, you will ensure that the lawns and gardens are properly maintained throughout the year.<br><br>Responsibilities<br><br> Uphold the landscaping design and ensure plant growth Remove weeds and dead plants Trim overgrown limbs, hedges and leaves Plant new decorative bushes, flowers, plants and shrubs Supervise maintenance repairs to equipment, landscape structures, outdoor furniture and walkways Advise clients on how to look after the landscape <br><br>This job is provided by Shine.com

About Qatar Stock Exchange<br>Qatar Stock Exchange (QSE) is the principal securities market of the State of Qatar. QSE gives local and international investors direct access to an advanced, well-regulated capital market covering equities, ETFs, sukuk, bonds, and Treasury bills. QSE serves as an effective platform for listed companies to raise capital, broaden their investor base, and support their growth plans in line with Qatar National Vision 2030 and the Third Financial Sector Strategy.<br>Job Summary<br>The Senior Advisor, Issuer Services and Investor Relations is responsible for building and leading a dedicated unit within Qatar Stock Exchange focused on raising the quality of issuer services and investor relations across the Qatari market. The role carries a clear mandate to establish the unit from the ground up, covering its operating model, service catalogue, standards, delivery team and commercial positioning, and then to scale it into a recognized center of expertise for listed and prospective issuers. The holder acts as the exchange's senior authority on disclosure practice, shareholder communication, investor targeting and sustainability reporting, and works directly with the leadership of listed companies to lift the standard of engagement between Qatari issuers and the domestic and international investment community. Education and awareness sit at the center of the mandate, with the holder expected to build lasting capability across the market rather than deliver one off support. The role also leads a wider set of issuer facing initiatives designed to deepen liquidity, broaden the investor base and strengthen the overall attractiveness of the QSE market, working in close coordination with the Listings, Product and Market Development, and Marketing and Communications teams.<br>Roles And Responsibilities<br>Establish and lead the Issuer Services and Investor Relations unit, including its operating model, service portfolio, governance framework, and commercial strategy. Build, mentor, and lead a high-performing team, setting priorities, performance standards, and delivery expectations. Design and deliver market education programs, executive briefings, training, and practical guidance on investor relations, disclosure, governance, and sustainability reporting. Advise listed and prospective issuers on investor relations strategy, shareholder engagement, disclosure practices, sustainability reporting, and investor targeting. Build and maintain strong relationships with senior executives, institutional investors, analysts, and key capital market stakeholders. Lead initiatives that enhance market quality, liquidity, research coverage, investor access, and the overall attractiveness of Qatar's capital market. Represent Qatar Stock Exchange at industry events, roadshows, and investor forums while collaborating with regulators and internal stakeholders to ensure governance and regulatory compliance. Monitor market trends, benchmark issuer practices, and provide strategic recommendations to improve investor relations standards across the market.<br>Requirements<br>Bachelor's degree in Finance, Economics, Business, or a related field (Master's degree or CFA preferred). Minimum 15 years of experience in investor relations, equity capital markets, listed companies, investment banking, or a related capital markets environment. Proven experience building or leading teams and developing new functions or capabilities. Strong expertise in corporate disclosure, governance, investor relations, and capital markets regulations. Demonstrated ability to deliver executive-level training, education, and stakeholder engagement programs. Established relationships with institutional investors, analysts, and senior corporate executives. Experience within a stock exchange, listed company, investment bank, or investor relations advisory firm is highly desirable. Experience in GCC/MENA capital markets and knowledge of sustainability reporting frameworks is an advantage.

???? Welcome to Your Next Adventure!<br><br>The People Operations Executive supports the day-to-day delivery of end-to-end employee lifecycle services, ensuring employee requests and People transactions are completed accurately, efficiently and in line with established policies, procedures and service standards. In addition to executing employee lifecycle activities, the role identifies inconsistencies and operational blockers, coordinates resolution across relevant stakeholders, supports operational quality and contributes to improvements in People Operations workflows.<br><br>???? What You’ll Get Your Hands On<br><br>Employee Support & Helpdesk<br><br>Manage employee requests received through the P&C Helpdesk, ensuring tickets are appropriately triaged, addressed, assigned or escalated within established service timelines. Respond to routine employee inquiries regarding People Operations processes, documentation, benefits and established policy provisions.<br><br>Pre-boarding & Onboarding<br><br>Coordinate pre-boarding requirements for new joiners, including collection and verification of required employee information and documentation. Communicate administrative joining requirements and provide new hires with clear guidance ahead of their start date.<br><br>Immigration, Global Mobility & Business Travel<br><br>Coordinate visa, QID, work permit, sponsorship and other immigration-related processes with employees, PROs and relevant internal stakeholders under the guidance of the People Operations & Admin Lead. Track immigration documentation, renewals, expiry dates and outstanding requirements to support timely completion.<br><br>Employee Documentation & Records<br><br>Manage employee requests for letters, certificates and other employment-related documentation. Prepare standard employee documentation using approved templates and processes.<br><br>Operational Quality & Process Improvement<br><br>Maintain accurate operational trackers, employee records and documentation to support People Operations reporting and audit requirements. Identify recurring employee requests, transactional errors, process gaps and operational bottlenecks and raise opportunities for improvement with the People Operations & Admin Lead.<br><br>????‍♂️ The Magic You Bring<br><br>Bachelor's degree in Human Resources, Business Administration or a related field. Experience supporting multiple stages of the employee lifecycle, including onboarding, employee data, benefits administration, documentation and offboarding. Working knowledge of Qatar employment administration processes, including QID, work permits, sponsorship and coordination with PRO teams. Experience using HRIS platforms and maintaining employee data and documentation. Strong organizational, problem-solving and stakeholder coordination skills.<br><br>✨ Bonus Points If You Have<br><br>Strong employee service orientation and clear communication skills. Ability to handle confidential employee information with professionalism and discretion. Ability to manage multiple requests and priorities in a fast-paced environment<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br> Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br> Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br> Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br> Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br> It's All About People: “Be a team player; together we are stronger.”<br><br>Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the industry by helping brands grow and scale in both the delivery and dine-in spaces.<br>Launched in Dubai, UAE, in January 2018, Kitopi has grown to become one of the greatest success stories in the food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest tech-focused investment fund, the Softbank Group. This investment elevated Kitopi to Unicorn status, making it the fastest Unicorn to emerge from the MENA region.<br>Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry and remain the leading food company in the region.<br>With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It also operates its Customer Experience Center in Amman, Jordan, its Engineering Hub in Krakow, Poland.<br>What You'll DoMaintain the standards, recipes, food consistency, and accuracy levels set by Kitopi and our brands while maintaining accuracy in the food production process in our central kitchen. Report to work on time and checks schedule the day before. Attend daily fifteen minutes training. Prepares the daily production is made accordingly Establish a par stock to avoid over production. Organizes coolers and freezers according to food safety standard. Checks if all equipment is in working condition Fills in cooler & freezer temperature log and takes action when needed. Maintains the highest quality and appearance of all food prepared. Maintains the sanitary standards and “Clean as you go” policy. Breaks down food after production and end of shift. Follows procedure regarding proper rotation, dating, labelling and covering. Follows procedures with the use of cleaning supplies. Performs other related tasks as assigned by management. Working hours as required to do your job but normally not less than 48 hours per week. Follow Kitopi and the brands’ standards. Who Are We Looking For? Experience - Previous experience working in similar environment, high volume catering background, preferred. Demonstrate a strong understanding of one or more of the following cuisines: Italian, Lebanese, Mexican, Bakery, Oriental, International, Butchery, Both hot and cold section. Skills and Knowledge: Strong Communication skills (verbal, listening, writing, innovative, pro-active and reliable. Able to work alone and within a team. Good level of English is essential. Quick Service Restaurant background will be an advantage Recruitment Process and Timeline<br>First, you apply and let our recruiters review your profile. After reviewing, you will receive a link to book a meeting with a recruiter at your convenience to share more about yourself and for us to get to know you better. If you have been shortlisted, you will have the opportunity to meet our hiring managers. Depending on the scope of the role and the function, you may need to attend 2-3 rounds (which might include case study, role-play, trial, or live coding - this will be communicated to you in the initial conversation). Upon successful completion, your recruiter will get in touch with you to discuss the offer. We aim to take you through this process within 2-3 weeks.<br>So, what does it really mean to work at Kitopi?<br>We are constantly striving to make Kitopi the best place to work, by empowering you to be the best version of yourself every day. Our company values act as our guiding principles to help ensure that everyone feels safe, included, and like they truly belong.<br>Kitopi is an equal-opportunity employer. While we currently operate in 6 countries, we are over 70 different nationalities of talented Kitopians. Whether you are a seasoned professional, a recent graduate, or someone looking to return to the workforce after a break, we encourage you to apply. We celebrate rich diverse backgrounds, lifestyles, and cultures and have a 0-tolerance policy towards racism, bigotry, and hate. Please apply if you see a position that makes your heart skip a beat and help us build a company that we are all proud to work for.<br>Customer-obsessed and tech-enabled, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.

Role Purpose<br><br> JOB DESCRIPTION <br><br>The Service Desk & IT Support Delivery Unit (SDU) Leader is accountable for the end-to-end delivery, operational performance, and commercial health of the Managed Service Desk Delivery Unit within the IT Managed Services Business Unit. The role owns three interlocked service lines — IT Support (onsite/remote end-user services), Service Desk (24x7 single point of contact), and L1 Application Functional Support — delivered to enterprise and government clients under SLA / XLA-driven managed services contracts.<br><br>Operating within an ITIL v4-aligned Service Value System, the SDU Leader ensures consistent service quality, customer experience, financial performance, and continuous improvement, while building a high-performing, ITIL-mature delivery organization.<br><br>Mandatory Selection Criteria<br><br>Service Desk & IT Support Management Experience: Minimum 3 years in a manager-level role leading Service Desk (SD) and IT Support operations. Managed Services / Service Provider Background: Prior employment with a managed services provider delivering Service Desk and IT Support under SLA-driven contracts (non-negotiable). ITIL v4 Certification: Valid ITIL v4 Foundation certification (minimum). ITIL 4 Managing Professional or Specialist modules preferred. Education: Bachelor’s degree in Computer Science, Information Technology, or a related discipline. Scale of Operation: Demonstrated leadership of multi-tier (L1/L2) teams of 100+ resources across multiple customer accounts.<br><br>Responsibilities<br><br>KEY RESPONSIBILITIES1. Service Delivery & Operational Leadership<br><br>Own end-to-end delivery of Service Desk, IT Support, and L1 Application Functional Support services across all managed contracts within the Delivery Unit. Ensure 24x7 service availability, shift coverage, and resource readiness across all customer environments. Act as the single point of accountability for service delivery performance, escalations, and contractual obligations. Drive consistent adoption of ITIL v4 practices across Incident, Service Request, Problem, Change Enablement, Knowledge, and Service Level Management. Serve as the primary escalation point for major incidents, customer escalations, and complex service issues.<br><br>2. ITIL v4 Process Governance<br><br>Govern adoption of ITIL v4 Service Value Chain activities — Engage, Plan, Improve, Design & Transition, Obtain/Build, Deliver & Support — across the Delivery Unit. Maintain mature, auditable processes for Incident, Request, Problem, Change Enablement, Knowledge, and Continual Service Improvement (CSI). Ensure SOPs, runbooks, escalation matrices, and knowledge articles are documented, reviewed, and continuously updated. Lead internal and external audits (ISO 9001, ISO/IEC 20000, customer governance audits) and ensure timely closure of findings.<br><br>3. Service Desk Operations<br><br>Lead 24x7 Service Desk operations as the single point of contact for end-users across multiple client accounts. Govern full ticket lifecycle management within ITSM tools — logging, classification, prioritization, routing, resolution, and closure. Drive First Call Resolution (FCR), reduce re-opened tickets, and increase self-service adoption. Implement workforce management practices including shift rostering, queue management, schedule adherence, and surge planning.<br><br>4. IT Support / End-User Services<br><br>Lead L1 and L2 onsite and remote IT support teams across customer environments. Oversee endpoint lifecycle management including imaging, deployment, patching, hardening, and decommissioning using tools such as Microsoft Intune and SCCM/MECM. Govern Active Directory, Azure AD / Entra ID user provisioning, access management, and joiner-mover-leaver (JML) processes. Ensure VIP and executive support services meet white-glove service standards. Oversee Microsoft 365 operations (Exchange Online, Teams, Share Point, One Drive) at L1/L2 level.<br><br>5. L1 Application Functional Support<br><br>Lead L1 Application Functional Support teams covering government applications, e-services portals, ERP systems, case management, and business applications. Ensure structured functional triage, business rule validation, and escalation to L2/L3 application teams. Drive documentation, knowledge transfer, and training to ensure operational readiness across functional modules.<br><br>6. SLA / XLA / KPI Governance & Reporting<br><br>Own SLA, OLA, and XLA performance across all service lines, ensuring ≥ 98% SLA compliance baseline. Govern operational KPIs including CSAT, FCR, MTTR, abandon rate, and others with executive-level reporting. Develop dashboards and management reports for leadership and customer governance forums. Lead monthly and quarterly service review meetings (MSR/QBR) with customers.<br><br>7. Customer & Stakeholder Management<br><br>Act as senior delivery interface for customer stakeholders, PMO, and business owners. Build trust through proactive communication, risk management, and delivery consistency. Manage expectations, scope changes, and contractual discussions in coordination with Account Management and Legal teams. Identify and drive opportunities for service expansion, automation, and value-added services.<br><br>8. Financial & Commercial Management<br><br>Own Delivery Unit P&L including revenue assurance, cost control, utilization, and forecasting. Manage resource costs, overtime, subcontracting, licensing, and tooling within approved budgets. Conduct monthly financial performance reviews and ensure alignment with contracted revenue. Ensure billing accuracy through validation of deliverables and consumption tracking.<br><br>9. Pre-Sales, RFP & Solutioning Support<br><br>Support pre-sales and sales teams in RFPs, tenders, and solution development. Develop proposals including SoW, staffing models, transition plans, RACI matrices, and pricing inputs. Participate in customer presentations, due diligence, and bid defense sessions.<br><br>10. Transition, Onboarding & Transformation<br><br>Lead end-to-end service transitions including due diligence, knowledge transfer, shadowing, reverse shadowing, and hypercare. Define onboarding plans, milestones, exit criteria, and risk mitigation strategies. Drive transformation initiatives including automation, AI-enabled Service Desk, self-service, and shift-left strategies.<br><br>11. AI, Automation & Continual Service Improvement (CSI)<br><br>Drive adoption of AI-enabled Service Desk capabilities including intelligent triage, virtual agents, and AI-assisted resolution. Identify and implement automation opportunities using RPA, workflow automation, and self-healing scripts. Maintain CSI register and deliver measurable improvement initiatives with defined business impact. Ensure governed and practical use of AI with measurable outcomes and human oversight.<br><br>12. People Leadership & Capability Development<br><br>Lead and develop a multi-tier team including Team Leads, Shift Leaders, Engineers, and Functional Analysts. Define career development paths, training plans, and certification roadmaps. Drive performance management, coaching, feedback, and recognition programs. Foster a culture of accountability, customer focus, and operational excellence.<br><br>13. Compliance, Risk & Security<br><br>Ensure compliance with information security policies, data protection regulations, and contractual obligations. Maintain compliance with ISO 9001, ISO/IEC 20000, and ISO/IEC 27001 standards applicable to managed services delivery.<br><br>Qualifications<br><br>REQUIRED EXPERIENCE<br><br>Minimum 10 years of total IT experience, including at least 3 years as a Service Desk & IT Support Manager. Mandatory prior experience with a Service Provider / Managed Services Provider, delivering Service Desk and IT Support under SLA-based contracts for enterprise or government clients. Proven leadership of multi-tier (L1/L2), multi-location teams of 40+ resources across multiple customer accounts. Demonstrated experience managing 24x7 operations with measurable SLA / XLA performance outcomes. Hands-on experience in customer onboarding, service transition, and steady-state operations. Strong track record of contributing to RFPs, RFQs, SoWs, technical proposals, and pre-sales solutioning. Experience working in ITIL v4-aligned environments with mature ITSM governance practices. Exposure to Qatar / GCC enterprise or government accounts is a strong advantage.<br><br>TECHNICAL SKILLS1. ITSM Platforms<br><br>Service Now, BMC Remedy / Helix, Manage Engine Service Desk Plus, Ivanti, Symphony Summit (or equivalent enterprise ITSM tools) SLA configuration, workflow design, reporting, dashboards, and service automation<br><br>2. End-User Computing & Microsoft Stack<br><br>Microsoft 365: Exchange Online, Teams, Share Point Online, One Drive Active Directory, Azure AD / Entra ID, Group Policy, Conditional Access Microsoft Intune, SCCM / MECM, Autopilot — endpoint deployment, patching, and compliance Windows 10/11 support and mac OS fundamentals Mobile device management (MDM)<br><br>3. Remote Support & Productivity Tools<br><br>Remote support tools: Bomgar / Beyond Trust, Team Viewer, Quick Assist, Ivanti Knowledge management platforms and self-service portals<br><br>4. AI, Automation & Analytics (Awareness Level)<br><br>AI Service Desk and Virtual Agent platforms, intelligent ticket classification RPA tools: UiPath, Power Automate, and workflow automation solutions Power BI or equivalent reporting and analytics tools<br><br>CORE COMPETENCIES1. Leadership & People Management<br><br>Strong executive presence with ability to engage Director and PMO-level stakeholders Leadership of large, multi-disciplinary teams (100+ resources) Coaching, mentoring, and succession planning<br><br>2. Service Delivery & Governance<br><br>Deep practical understanding of ITIL v4 framework SLA / XLA / KPI design, governance, and reporting Strong customer-centric and experience-driven service mindset<br><br>3. Commercial & Strategic<br><br>P&L ownership, gross margin management, and utilization optimization RFP / SoW development, pricing strategy, and solution design Vendor and subcontractor management<br><br>4. Behavioral Competencies<br><br>Outcome-driven, accountable, and customer-obsessed mindset Calm and structured under pressure during major incidents and escalations Strong written, verbal, and presentation communication skills Bias toward measurable improvement and pragmatic innovation<br><br>About Malomatia<br><br> ABOUT US <br><br>malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.<br><br>Our mission<br><br>Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.<br><br>Our vision<br><br>To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.<br><br>Driving change that makes a real impact<br><br>Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.<br><br>About The Team<br><br>Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.<br><br>Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.<br><br>Join us in shaping the future of technology in Qatar