store helper

✨ Customer Service Manager | ULTA Beauty | Qatar ✨<br>Do you have a passion for creating exceptional customer experiences and leading teams to deliver service excellence?<br>As ULTA Beauty prepares to launch in Qatar, we're looking for an experienced Customer Service Manager to play a key role in shaping the customer journey and bringing our brand promise to life across every touchpoint.<br>In this role, you'll lead initiatives that enhance customer satisfaction, build loyalty, and ensure a consistently exceptional experience both in-store and online. Working closely with store teams and leadership, you'll champion a customer-first culture while helping to establish ULTA Beauty as a leading beauty destination in Qatar.<br>What you'll be doing:• Developing and implementing customer experience strategies across retail stores• Leading, coaching, and inspiring teams to deliver outstanding customer service• Monitoring customer feedback, reviews, and satisfaction metrics to identify opportunities for improvement• Partnering with marketing teams on promotions, loyalty initiatives, and in-store events• Analyzing customer insights and behaviour to enhance the overall shopping experience• Resolving escalated customer concerns with professionalism and empathy• Ensuring store environments reflect a premium and welcoming beauty experience<br>We're looking for candidates with:• 7+ years of experience in customer experience, retail operations, or store management• Strong leadership and team development skills• Experience using CRM and customer feedback tools• A strong understanding of customer expectations within beauty, cosmetics, luxury, or retail environments• A passion for beauty, skincare, and delivering exceptional customer service<br>This is a unique opportunity to be part of the launch of ULTA Beauty in Qatar, helping to define the customer experience from day one while building your career with one of the region's leading retail groups.<br>Ready to help create the ultimate beauty experience? We'd love to hear from you.

Position Objective<br><br>Enhancing the overall shopping experience for customers by creating visually appealing and aesthetically pleasing displays for a store or a large department within the store. Working closely with the senior visual merchandisers team you will assist in implementing and maintaining the store's visual standards to drive sales and brand image for a small store or a department within a store.<br><br>Key Responsibility<br><br>Brand Image<br><br> Collaborate with maintenance and cleaning staff to uphold the visual standards of a small store or a department within a store. Provide guidance and training to store staff on maintaining visual standards and ensuring a cohesive brand image. Propose changes to improve the overall shopping experience and maximize sales potential. Make recommendations for improvements based on customer feedback and sales data. Communicate any deviations or challenges to the Visual Merchandiser for resolution. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities. Implements the brand specific visual merchandising standards. Coordinating store display in line with brand guidelines and strategy. Developing floor plans and maximize visual impact. Arranges merchandise, signage, fixtures and in-store layout guide. Taking Photograph in every change done in the merchandise display. Make use of creative lighting for windows. Maximizing placement of new lines, re-merchandising the store when new trends build. Creates layout of the store according to its categories. Ensures proper merchandising of the items. Collect review and feedback of the merchandise.<br><br>Other Responsibilities<br><br> Working with senior Visual Merchandising team and sales team to achieve commercial goals. Involve in Pre-Opening of the stores and timely visit to ensure that brand’s standard is properly implemented and followed. Conduct research of the current market trends and lifestyle.<br><br>Desired Experience<br><br>The ideal candidate should have 1-2 years of previous experience in a retail environment, preferably in a visual merchandising or sales role, is essential. This background helps in understanding store operations, customer behavior, and how visual displays can influence purchasing decisions. Additionally, around 6 months – 1 year d irect experience assisting in visual merchandising tasks, such as setting up displays, following planograms, and maintaining store aesthetics, is highly valuable

Position Objective<br><br>Enhancing the overall shopping experience for customers by creating visually appealing and aesthetically pleasing displays for a store or a large department within the store. Working closely with the senior visual merchandisers team you will assist in implementing and maintaining the store's visual standards to drive sales and brand image for a small store or a department within a store.<br><br>Key Responsibility<br><br>Brand Image<br><br> Collaborate with maintenance and cleaning staff to uphold the visual standards of a small store or a department within a store. Provide guidance and training to store staff on maintaining visual standards and ensuring a cohesive brand image. Propose changes to improve the overall shopping experience and maximize sales potential. Make recommendations for improvements based on customer feedback and sales data. Communicate any deviations or challenges to the Visual Merchandiser for resolution. Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities. Implements the brand specific visual merchandising standards. Coordinating store display in line with brand guidelines and strategy. Developing floor plans and maximize visual impact. Arranges merchandise, signage, fixtures and in-store layout guide. Taking Photograph in every change done in the merchandise display. Make use of creative lighting for windows. Maximizing placement of new lines, re-merchandising the store when new trends build. Creates layout of the store according to its categories. Ensures proper merchandising of the items. Collect review and feedback of the merchandise.<br><br>Other Responsibilities<br><br> Working with senior Visual Merchandising team and sales team to achieve commercial goals. Involve in Pre-Opening of the stores and timely visit to ensure that brand’s standard is properly implemented and followed. Conduct research of the current market trends and lifestyle.<br><br>Desired Experience<br><br>The ideal candidate should have 1-2 years of previous experience in a retail environment, preferably in a visual merchandising or sales role, is essential. This background helps in understanding store operations, customer behavior, and how visual displays can influence purchasing decisions. Additionally, around 6 months – 1 year d irect experience assisting in visual merchandising tasks, such as setting up displays, following planograms, and maintaining store aesthetics, is highly valuable

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Description:</b></p><p>To work a MECHANICAL FOREMAN.</p><p><b>Knowledge &amp; Qualification:</b></p><p>ITI or Diploma in Mechanical with min 7 to 10 Yrs experience in O&amp;G Project.</p><p><b>Role &amp; Responsibilities:</b></p><p>ITI or Diploma in Mechanical with min 7 to 10 Yrs experience in O&amp;G Project.</p><p>Must be capable of executing QA/QC and HSE compliance audits on site, procedures and working instructions.</p><p>Must be able to make sound assessment of sealing surfaces. Must be able to read and draw isometric drawings.</p><p>Must be able to lead a group of Junior Technicians and or Helpers Must have a fairly good knowledge &amp; understanding of insulation cladding fabrication.</p><p>Must be able to understand job tasks and take verbal or written instruction.</p><p>Must be able to organize the materials, services and equipment for his job. Must have experience in and be able to plan well in advance.</p><p>Plan the sequence of jobs (preparation, lifting, installation, welding, etc) according to the job requirement and available facilities.</p><p>Prepare stores requisition, obtains approval and arrange for collection. Receives planned maintenance schedule and job cards from supervisors and arrange for implementation in liaison with operations.</p><p>Controls the vessel/ barge/ super complex store with first line spare and materials.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>ITI or Diploma in Mechanical with min 7 to 10 Yrs experience in O&amp;G Project.</li><li>Must be capable of executing QA/QC and HSE compliance audits on site, procedures and working instructions.</li><li>Must be able to make sound assessment of sealing surfaces.</li><li>Must be able to read and draw isometric drawings.</li><li>Must be able to lead a group of Junior Technicians and or Helpers</li><li>Must have a fairly good knowledge &amp; understanding of insulation cladding fabrication.</li><li>Must be able to understand job tasks and take verbal or written instruction.</li><li>Must be able to organize the materials, services and equipment for his job.</li><li>Must have experience in and be able to plan well in advance.</li><li>Plan the sequence of jobs (preparation, lifting, installation, welding, etc) according to the job requirement and available facilities.</li><li>Prepare stores requisition, obtains approval and arrange for collection.</li><li>Receives planned maintenance schedule and job cards from supervisors and arrange for implementation in liaison with operations.</li><li>Controls the vessel/ barge/ super complex store with first line spare and materials.</li></ul><p></p></section>

Role Purpose<br><br>The Data Architecture Consultant develops client data-architecture recommendations, models, standards and transition designs that connect business needs with secure and implementable technology. The role documents how data is created, organised, integrated, stored, shared and used, and helps clients move from current-state fragmentation to a coherent target architecture.<br><br>The consultant works with business experts, governance teams, security specialists, engineers and platform owners to ensure that architecture decisions reflect definitions, quality, ownership, interoperability, privacy, resilience and operational constraints. The role prepares design options and recommendations for client approval and supports implementation teams with traceable specifications. It does not exercise the client's formal architecture authority. Strong candidates combine modelling depth with the ability to explain trade-offs, dependencies and transition steps to non-technical stakeholders.<br><br>Key Responsibilities<br><br>Assess current data sources, stores, flows, interfaces, platforms, models, standards and architecture constraints. Develop architecture principles and current-state, target-state and transition-state views. Create or review conceptual, logical and physical data models aligned with business definitions and metadata. Define data domains, subject areas, relationships, ownership boundaries and authoritative sources. Develop integration, interoperability, API, exchange and pipeline design recommendations. Incorporate data quality, master-data, metadata, lineage, security, privacy, retention and resilience requirements into designs. Document architecture decisions, options, trade-offs, assumptions, risks and dependencies. Facilitate architecture and modelling workshops with business and technical stakeholders. Review solution and vendor designs against approved principles, requirements and target architecture. Support technical specifications, implementation sequencing and transition-roadmap development. Validate delivered designs and implementation evidence and identify deviations requiring client decision. Provide model walkthroughs, documentation and knowledge transfer to client architecture and delivery teams.<br><br>Minimum Requirements<br><br>Education<br><br>Bachelor's degree in computer science, data engineering, information systems or a related field. An equivalent combination of relevant education and directly applicable consulting or implementation experience may be considered.<br><br>Professional Experience<br><br>Typically 6-10 years in data architecture, data modeling, solution architecture or data engineering. Experience in enterprise architecture, data architecture, information architecture or data modelling. Experience developing current-state and target-state designs and supporting implementation roadmaps. Experience working with integration, data platforms, metadata, quality and security requirements. Experience presenting architecture options to business and technology stakeholders.<br><br>Technical and Domain Knowledge<br><br>Data-architecture principles, viewpoints and governance. Conceptual, logical and physical data modelling. Data domains, authoritative sources and ownership boundaries. Integration, APIs, data exchange, pipelines and interoperability. Metadata, lineage, cataloguing and model traceability. Data quality and master/reference-data architecture. Security, privacy, classification, retention and resilience by design. Cloud, on-premises and hybrid platform patterns.<br><br>Core Competencies<br><br>Data modeling. Architecture methods. Integration and APIs. Database and platform design. Security-by-design. Stakeholder communication. Conceptual thinking. Modelling precision. Systems analysis. Design communication. Running architecture discovery and modelling workshops. Translating business requirements into traceable technical designs. Explaining technical trade-offs to non-technical stakeholders. Producing clear diagrams, specifications and decision records. Reviewing solution evidence and challenging unsupported design assumptions. Working effectively with vendors and multidisciplinary teams. Supporting formal client architecture decisions without assuming approval authority.<br><br>Preferred Certifications<br><br>TOGAF Enterprise Architecture Practitioner CDMP Practitioner with Data Modeling and Design specialty<br><br>Focus areas<br><br>Data modeling Architecture methods Integration and APIs<br><br>Ready to apply for this role?<br><br>Apply for Data Architecture Consultant

Objective<br><br>Responsible for guiding customers through fragrance notes, concentration levels, layering techniques, and brand stories to help them find their perfect scent match. The role enhances store performance by providing exceptional service, strong category knowledge, and premium consultative selling across niche, designer, and artisanal fragrances. Through storytelling, sensory experience, and product expertise, the position plays a key role in driving fragrance category growth and building long-term customer loyalty.<br><br>Key Responsibilities<br><br> Customer Consultation & Fragrance Expertise Deliver bespoke fragrance consultations by understanding client preferences, personality, and occasions. Educate customers on fragrance layering, application techniques, and fragrance wardrobe building. Conduct fragrance profiling and layering techniques to create unique, personalized scent experiences. Represent the brand with premium service etiquette and an elevated consultation experience. Sales Performance & Category Growth Achieve individual KPIs including sales targets, conversion, UPT, ATV, and category contribution. Promote new launches, niche fragrances, exclusives, and high-value SKUs. Support cross-selling opportunities across fragrance, body care, gifting, and complementary products. Share fragrance insights with store leadership to improve replenishment, assortment, and category performance. Product Knowledge, Storytelling & Demonstration Maintain deep knowledge of fragrance houses, perfumers, note structures, and storytelling elements. Demonstrate scents using proper blotter etiquette, step-by-step introduction, and professional sampling techniques. Stay updated on global fragrance trends, seasonal notes, and upcoming launches. Conduct fragrance demos, mini-sessions, and on-floor education for customers and team members. Store Standards, Tester Hygiene & Inventory Support Maintain impeccable tester hygiene, blotter setup, and fragrance bay presentation. Ensure testers are replenished, organized, cleaned, and aligned with VM guidelines. Support stock checks, expiry control, replenishment, and category-wise stock movements. Assist with fragrance storytelling zones, gifting displays, and VM updates.<br><br>Desired Expericence<br><br>2–5 years of experience in beauty retail, fragrance consultancy, or luxury perfume houses. Strong fragrance knowledge including notes, accords, perfume concentrations, and scent families. Excellent consultation, communication, and customer interaction skills. Mandatory prior experience in a multi-brand beauty retail environment. Strong willingness to continuously learn about new products, fragrance launches, scent profiles, and selling techniques. Demonstrated ability to self-learn, proactively upgrade fragrance expertise, and stay current with industry and brand trends. Ability to translate scent stories into engaging and personalized product experiences. High grooming standards reflecting a premium beauty and luxury fragrance environment. Sales-driven mindset with a proven ability to meet and exceed KPIs. Ability to work in a fast-paced retail setting with multiple launches and high customer traffic. Passion for perfumery, niche fragrances, and experiential retail.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description <br> <br> <br> <p>Our story started with just four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure, instead, we dare to achieve what’s never been done before.</p><br><br><p>So, whether you are creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story, a story of spectacular growth and determination.</p><br><br><p>Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries and be part of a truly global community.</p><br><br><p><strong>Qatar Duty Free Company</strong> – A world of exclusives awaits you at one of the largest duty-free areas in the world, Qatar Duty Free. The award-winning shopping emporium boasts of more than 90 elegant boutiques and affordable retail stores, as well as more than 30 restaurants and cafés covering over 40,000 square meters at the world's best airport, Hamad International Airport.</p><br><br><p>The Third Commis is responsible for execution of assigned work assigned by the supervisor to provide and accommodate all daily food products as per specifications and menu. Assists the seniors with all hygiene standards and documentation done for all Mise-en Place and meals. Facilitates at all times proper cleanliness in all work, storage space and refrigeration areas.</p><br><br><p>· Prepare food in a fast and efficient manner.</p><br><br><p>· Collect all the task information and direction from manager on duty at the start of the shift.</p><br><br><p>· Assist the section Chef to complete all assigned tasks.</p><br><br><p>· Complete all the food mis-en place and ingredients to be ready for Chefs before cooking.</p><br><br><p>· Ensure Mis-en place is carried out as per standard recipe specifications.</p><br><br><p>· Assist in facilitating Hygiene and grooming standards and ensuring they are followed.</p><br><br><p>· Assist the supervisor in ensuring that basic food safety standards are followed for the assigned job.</p><br><br><p>· Assist the supervisor to follow FIFO (First IN First OUT) procedures for food handling of raw materials and processed food at all times.</p><br><br><p>· Follow instructions of Chefs to help in smooth operation.</p><br><br><p>· Cut and prepare vegetables and raw ingredients required by the hot kitchen for cooking the dishes as per batch wise requirements.</p><br><br><p>· Assist in providing and preparing all the red meats, poultry and seafood items required by the kitchen section in preparing the dishes as per batch wise requirements.</p><br><br><p>· Assist in monitoring the raw materials requirements and usage used in the section throughout the shift.</p><br><br><p>· Perform other department duties related to his / her position as directed by the Head of the Department</p><br><br><p><strong>Be part of an extraordinary story</strong></p><br><br><p>Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future and build the life you want while being part of an international community.</p><br><br><p>Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.</p><br><br><p>Together, everything is possible.&nbsp;</p><br><br> <br> <br> <br> <br> <br> General Information <br> <br> Ref # <br> 2600006Q <br> <br> Location <br> Qatar-Doha <br> <br> Job family <br> Customer Service <br> <br> <ul><li><span>Closing Date:</span> <span>2026-08-31</span></li></ul><br> <br> <br> <br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will excel and enjoy this position if you are ready to actively handle the following missions :</p> <p><strong>Client Experience:</strong></p> <ul> <li>Provide support to the team in difficult situations ensuring client satisfaction.</li> <li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li> <li>Take over floor leadership segments and ensure the floor is always managed and covered.</li> <li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li> <li>Provide support for the floor manager as an active co-lead.</li> <li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li> <li>Inspire the team to use digital tools to deliver a customized service.</li> <li>Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li> <li>Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.</li> <li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li> </ul> <p><strong>Sales:</strong></p> <ul> <li>Collaborate in achieving skincare sale targets and overall store objectives.</li> <li>Reinforce sales policies and techniques established at Sephora University with all team members.</li> <li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li> <li>Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li> <li>Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.</li> <li>Create disruptive internal competitions to motivate the team and boost achievements.</li> </ul> <p><strong>Operations:</strong></p> <ul> <li>Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.</li> <li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li> <li>Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.</li> <li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li> <li>Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li> <li>Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li> </ul> <p><strong>People:</strong></p> <ul> <li>Motivate and develop the team through daily coaching / observations.</li> <li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li> <li>Increase the team s confidence and motivation by praise and feedback for their performance.</li> <li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li> <li>Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li> <li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li> <li>Register new staff, report log in issues and oversee gift distribution of your assigned team.</li> <li>Ensure an addictive beauty experience through performing monthly assessments.</li> <li>Facilitate team monthly meetings to analyze and discuss their performance.</li> <li>Be responsible for the PCR and PIP process of the entire assigned team.</li> <li>Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li> </ul> <p><strong>Business:</strong></p> <ul> <li>Provide support to the Customer Experience Manager / Store Director with knowledge of the market conditions, competition, client needs, etc.</li> <li>Analyze all relevant KPIs and propose action plans for improvement.</li> <li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li> <li>Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li> <li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li> <li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li> <li>Plan, implement and oversee in-store promotional events or displays.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 5 years of experience in retail with proven successful sales and services in store.</p> <p>Minimum 2 to 3 years experience in team management.</p> <p>3 years in the beauty industry.</p> <p>Advanced skincare knowledge.</p> <p>Bachelor s degree.</p> <p>English Advanced level.</p> <p>Arabic is a plus.</p> <p>Digital orientation/analytical skills/business acumen.</p> <p>Excellent communication/public speaking skills.</p> <p>Ability to develop and manage people.</p> <p>Commercial awareness.</p> <p>Strong training &amp; coaching ability on product and services.</p> <p>Intermediate MS Office Skills.</p><p></p></section>

BUSINESS INTRODUCTIONMajid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day<br>JOB TITLESales Associate | Majid Al Futtaim Lifestyle | Operations<br>ROLE PROFILE:Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer. Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions. Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind. Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell. Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment. Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss. Use Advanced Selling Skills in Order to Better Support the Customer’s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.<br>REQUIREMENTS:High School Certificate1-2 Years Industry Experience Good Communication Skills Excellent Customer Service<br>WHAT WE OFFERAt Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us! Work in a friendly environment, where everyone shares positive vibes and excited about our future. Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will excel and enjoy this position if you are ready to actively handle the following missions :</p> <p><strong>Client Experience:</strong></p> <ul> <li>Provide support to the team in difficult situations ensuring client s satisfaction.</li> <li>Provide extensive coaching and training to assist the team in meeting all operational KPI s.</li> <li>Take over floor leadership segments and ensure the floor is always managed and covered.</li> <li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li> <li>Inspire the team to use digital tools to deliver a customized service.</li> <li>Maintain and enforcing quality customer service and resolving customer service complaints.</li> <li>Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.</li> </ul> <p><strong>Sales:</strong></p> <ul> <li>Inspire the team in achieving operational KPI s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.</li> <li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li> <li>Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.</li> <li>Ensure adequate beauty tools to achieve the desired market share for services.</li> <li>Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.</li> <li>Create disruptive internal competitions to motivate the team and boost the achievements.</li> </ul> <p><strong>Operations:</strong></p> <ul> <li>Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.</li> <li>Contribute to the shop s projection of an excellent image through cleanliness and product restocking.</li> <li>Together with Customer Experience Manager and Store Director, encourage the team to apply and follow established policies and procedures regarding store operations.</li> <li>Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving.</li> <li>Ensuring the BTG area is always kept well and merchandised as per Sephora standards.</li> <li>Implementing all the tools at POS.</li> <li>Adhere to Return items policy in accordance with audit procedure.</li> <li>PLVs and supply for the cash counter must be maintained weekly.</li> <li>Coordinate the excess stock to Supply Chain team.</li> <li>Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.</li> <li>Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.</li> <li>Comply with company audit procedure.</li> <li>Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.</li> <li>Control and achieve stock variance tolerance.</li> <li>Daily/weekly/monthly/ and animation/maintenance checklists are maintained.</li> <li>Oversee Supplier invoices documentation.</li> <li>Inventory control reports maintenance on a weekly/monthly basis.</li> <li>All legal documentations must be available in store for random checks.</li> <li>Organizing all the physical documents related to cash audit counting 6 months.</li> <li>Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.</li> <li>Inventory and stock management procedures must be maintained accurately.</li> <li>Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.</li> <li>Maintain the storeroom and the allocation of space for stock as per the BOM.</li> <li>Liaise with Supply Chain to follow up on stock and deadlines whenever required.</li> <li>Maintain weekly report on negative stock counts.</li> <li>Ensure that core operations on SIM are organized as per business requirements and supplier invoices.</li> </ul> <p><strong>People:</strong></p> <ul> <li>Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.</li> <li>Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.</li> <li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li> <li>Ensure the team is attending training and follow-up is done after the training is attended.</li> <li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li> <li>Ensure an addictive beauty experience through performing monthly assessments.</li> <li>Facilitate team monthly meetings to analyze and discuss their performance.</li> <li>Be responsible for the PCR and PIP process of the entire assigned team.</li> <li>Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.</li> <li>Train existing and new team members on emergency situations (evacuation/safety).</li> </ul> <p><strong>Business:</strong></p> <ul> <li>Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.</li> <li>Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li> <li>Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.</li> <li>Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.</li> <li>Maintain a safe working environment for clients and team members.</li> <li>Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.</li> <li>Contribute to all relevant business reports.</li> <li>Network with other stores and head office departments and take on area responsibilities.</li> </ul> <p><strong>Store Operations:</strong></p> <ul> <li>Ensure the maintenance of store, common areas and stock is as per Sephora requirement.</li> <li>Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.</li> <li>All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.</li> <li>Beauty Hub screens and visuals must be updated as per Marketing team requirements.</li> <li>Maintain a good relationship with all external contractor and counterparts.</li> <li>Organizing the back office as per new BOM guidelines.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum 2 years experience in team and people management.</p> <p>Minimum 5 to 6 years experience in operations.</p> <p>Bachelor s degree.</p> <p>Intermediate product knowledge.</p> <p>Advanced knowledge in health and safety procedures.</p> <p>Advanced knowledge in operations.</p> <p>Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.</p> <p>English Advanced level, Arabic is a plus.</p> <p>Proficient in MS office.</p> <p>Knowledge of cash management principles and/or procedures.</p> <p>Problem solving and decision-making abilities.</p> <p>Ability to develop and manage teams and people.</p> <p>Organized, structured and process oriented.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Responsible for interacting with Customers for Sales, Distribution, Merchandising, stock rotation cash collection and establish good relationship with Customer</li> <li>Provides direct supervision to Truck Helpers / delivery assistants.</li> <li>When required, Buddying with new recruits</li> <li>Improvement of Share Of Shelf and excellence in marketing execution of activities</li> <li>Responsible to achieve individual sales target (cash and credit), merchandising, market servicing and delivery.</li> <li>Follow the journey plan to ensure the assigned customers are serviced.</li> <li>Update the database of Trade Asset.</li> <li>Deliver accurate and comprehensive competition activity report.</li> <li>Reports on new store openings &nbsp;</li> <li>Provide leave coverage when required</li> <li>Executes new product introductions / promotions / projects within assigned territory</li> <li>Operate efficiently allocating proper time for each Customer</li> <li>Provides feedback to the next level on the distribution and customers issues.</li> <li>Works towards achieving own set objectives to ensure that department short term and strategic goals are met</li> </ul> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul> <li>Minimum a Diploma in sales, business or relevant</li> <li>4 to 5 years sales experience in a similar capacity within FMCG / beverages / snacks industry is a must.</li> <li>Medium Qatari Driving license is a must.</li> <li>Bilingual is a plus.</li> </ul></div>

Job Requisition ID: 179413<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Overview Of The Role:<br><br>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies. You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.<br><br>What You Will Do:<br><br>Customer Service & Complaint Handling<br><br>Engage with customers to provide a high level of service and assist with their needs. Address basic customer complaints and escalate issues as needed.<br><br>Visual Merchandising & Store Maintenance<br><br>Ensure that the store is well-organized and adheres to company visual merchandising standards. Regularly clean and maintain the sales floor to create an inviting shopping environment.<br><br>Stock Management & Inventory<br><br>Actively participate in receiving new shipments and restocking the store. Help manage inventory and ensure the store is fully stocked.<br><br>Sales Support (Upselling & Cross-selling)<br><br>Recommend products to customers based on their needs, focusing on upselling and cross-selling. Stay updated on product information to make informed recommendations.<br><br>Cash Register Operation<br><br>Operate the cash register, process transactions, and follow company policies for handling payments. Ensure accurate cash handling and maintain a clean and organized checkout area.<br><br>Required Skills To Be Successful:<br><br>Strong verbal communication skills. Exceptional customer service skills. Attention to detail for maintaining store standards. Ability to engage in upselling and cross-selling.<br><br>What Qualifies You For The Role:<br><br>Previous experience in customer-facing roles, with a focus on providing excellent service. Strong verbal communication and interpersonal skills to interact with customers effectively. Ability to maintain high store standards, both in terms of product organization and cleanliness. Experience in operating cash registers and following cash handling procedures.<br><br>About Al-Futtaim Retail<br><br>Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa & Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&B) across Asia. We are also one of the largest Global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion & food options.<br><br>Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference…

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>You will excel and enjoy this position if you are ready to actively handle the following missions :</p> <ul> <li><strong>Client Experience:</strong></li> <li>Create amazing customer experiences through strong client focus and collaboration.</li> <li>Seek ways to improve client service, solve problems and build strong relationships where the ideas and input of others are welcomed.</li> <li>Embody Sephora Attitude and set an example for the team.</li> <li>Provide support to the team in difficult situations ensuring client s satisfaction.</li> <li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI s.</li> <li>Take over floor leadership segments and ensure the floor is always managed and covered.</li> <li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our client.</li> <li>Use Sephora s tools and data to measure and analyses and propose action plans to enhance the customer experience.</li> <li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li> <li>Embolden the team to use our omni channel tools to deliver a customized service.</li> <li>Build a strong relationship with Brand Managers and follow up on Brand BCs.</li> <li>Lead your management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI s.</li> <li>Provide support for the Head of Retail in analyzing results and proposing action plans to enhance client experience and drive all related.</li> <li><strong>Sales:</strong></li> <li>Develop Strategic vision, Sales and Budget Strategies to drive results and maximize sales and profitability.</li> <li>Identify, analyze, and forecast sales and opportunities.</li> <li>Move the organization forward by consistent commitments to meeting objectives &amp; results.</li> <li>Implement retail priorities and inspire commercial success.</li> <li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li> <li>Inspire your Services Manager to create a playful and educational experience through the use of digital / OMNI tools to meet services KPI s.</li> <li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li> <li>Balance and drive the sales target among selective, Exclusive and Sephora Collection.</li> <li>Provide support to the Operations teams in analyzing sales results and proposing action plans to achieve set target.</li> <li>Create disruptive internal competitions to motivate the team and boost the achievements.</li> <li><strong>Operations:</strong></li> <li>Manage Day to Day Store Operations.</li> <li>Drive operational initiatives and ensure profitability and efficiency of the store.</li> <li>Cultivate creativity &amp; disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide.</li> <li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li> <li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li> <li>In collaboration with the operation manager ensure the store projects of an excellent image through cleanliness and product restocking.</li> <li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.</li> <li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li> <li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.</li> <li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li> <li><strong>People:</strong></li> <li>Enhance our culture by engaging &amp; inspiring through our Sephora values.</li> <li>Help others grow by understanding their strengths and provide coaching and development.</li> <li>Motivate and develop the Management and store team through daily coaching / observations.</li> <li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching, and training.</li> <li>Identify, engage in recruiting and developing talent and secure succession plans in collaboration with the Head of Retail.</li> <li>Ensure the team is attending training and a follow-up is done after the training is attended.</li> <li>Ensure the team is using our digital learning tool; daily follow up on average training frequency for each team member.</li> <li>Ensure an addictive beauty experience through performing monthly assessments.</li> <li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li> <li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.</li> <li>Oversee the annual leave of the team according to business needs.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Passion for excellence.</p> <ul> <li>Previous retail management experience at an equivalent sales volume store.</li> <li>Excellent organizational, analytical and management skills.</li> <li>Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed.</li> <li>A knack for attracting, identifying, and inspiring employees.</li> <li>Strong emotional intelligence, resilience, communication, and the ability to influence team members.</li> <li>Digital orientation/analytical skills/business acumen.</li> <li>Intermediate MS Office skills.</li> <li>Ability to deal with Ambiguity.</li> <li>Commercial &amp; Financial awareness.</li> <li>Passionate about sales, floor, customers, and services</li> <li>Advanced Product Knowledge.</li> <li>Intermediate knowledge on health and safety procedures.</li> <li>Minimum 7 to 8 years experience in store management</li> <li>Bachelor's degree.</li> <li>English - Advanced level; Arabic is a plus.</li> <li>Flexible availability to work nights, overnights, weekends, and holidays.</li> </ul><p></p></section>

Who we are:<br><br>GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.<br><br>About the role: <br><br>The role holder will be responsible for products and services to customers with the aim of maximizing sales opportunities and providing exceptional service.<br><br>Core Responsibilities:<br><br> Describes product features and benefits; demonstrates the use and handling of the product Educates clients on brands quality standards and specifications Advises customers on product ranges best suited to their needs; Answers customers’ queries to help them make a decision on the purchase Provides information to customers on warranties, features, specifications, maintenance and care of products. Ensures customers’ needs are met, complaints are resolved (or escalated) and customer service provided is of exceptional standard Maintains awareness of new product launches, promotional events and sales Achieves sales targets by using sales techniques, up-selling and cross selling Ensures promotions and pricing are accurate and in line with company standards and policies Computes sale prices and discounts as applicable; Maintains sales records Receives and processes cash, changes and credit payments and generates invoices and receipts Operates as a cashier and be consistently accurate in money handling (in case applicable) Follows the store’s after sales processes and ensures full adherence to repair/return policies and procedures Adheres to loss prevention, inventory controls and standard operating procedures of the company Provides assistance in store merchandising in product placement and arrangement Ensures the highest standards of housekeeping standards and grooming etiquettes are maintained in store at all times<br><br>Self-Management:<br><br> Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are achieved during the course of the year Takes ownership of his/her own learning agenda by identifying development needs in consultation with the manager and agreeing on the individual development plan which goes beyond just training and development Keeps abreast of professional developments, new techniques and current issues through continued education and professional growth<br><br>Qualifications / Skills:<br><br> High School/ Diploma A minimum of 1 to 3 years of relevant experience Product/brand knowledge Interpersonal skills Customer service orientation

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>� Customer Experience</p><ul><li><p>Deliver a positive and consistent customer experience at every touchpoint.</p></li><li><p>Respond to customer queries and resolve issues efficiently, aiming for first-time resolution. </p></li><li><p>Gather and share feedback to help improve products, services, and overall experience. </p></li><li><p>Support the achievement of customer satisfaction and performance goals.<br></p></li></ul><p>� Store Operations</p><ul><li><p>Maintain a clean, well-organized, and visually appealing store environment. </p></li><li><p>Support daily store operations, including opening, closing, and stock management. </p></li><li><p>Handle transactions accurately, including cash and card payments, and complete daily reconciliations. </p></li><li><p>Follow company policies, procedures, and data protection guidelines.</p></li><li><p>Report any issues or challenges to the store manager with suggested improvements. <br></p></li></ul><p>� Product Knowledge &amp; Development</p><ul><li><p>Stay updated on the latest products, services, and market trends. </p><p>Participate in training and coaching sessions to enhance knowledge and performance.</p></li><li><p>Share knowledge and best practices with team members. <br></p></li></ul><p>� Teamwork &amp; Professional Conduct</p><ul><li><p>Work collaboratively with colleagues to create a positive team environment. </p></li><li><p>Maintain a professional appearance and behavior at all times. </p></li><li><p>Be proactive, reliable, and flexible in supporting store needs</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Communication &amp; Interpersonal Skills</p><ul><li><p>Strong communication skills with the ability to explain products clearly and confidently.</p></li><li><p>Friendly, approachable, and able to build rapport quickly with different types of customers.</p></li><li><p>Passion for sales with a customer-first mindset. </p></li><li><br></li></ul><p></p></section>

???? Welcome to Your Next Adventure!<br><br>Most finance teams report the score. We help write it. As Business Finance Specialist - Commercial (Marketplace), you’ll be the finance co-pilot to the Marketplace GM - partnering mainly Commercial, but also across Finance, Strategy, Product and Marketing to drive how we win with restaurant partners and users. You’re the one who challenges the commission rate, models the partnership, calls out the margin trap, and tells the P&L story to leadership before they ask. If you’re the kind of finance person who’d rather be in the room when decisions get made than reading about them on a deck the next day, please keep reading.<br><br>???? What You’ll Get Your Hands On<br><br>Sit next to the Marketplace GM as their finance co-pilot - in the weekly commercial steering meetings, in the strategy debates, in the rooms when the call gets made Own the Marketplace P&L end-to-end and the story behind it: GMV, category margins, contribution margin, all the way to the bottom line Partner with Category Managers to shape category strategy, assortment calls, supplier negotiations, and the joint plans that actually move the business Push back on commercial assumptions when the numbers say something different - and bring the analysis to back it up Turn messy P&L dynamics into one-page narratives that GMs and leadership can actually act on Lead the financial case for new bets - category launches, new partners, supplier deals, exclusivities, and growth plays - with sharp ROI, payback, and risk framing Co-own promo strategy with Commercial: model the discount impact, the basket math, the category margin, the supplier-funded vs. own-funded mix Spot the risks and opportunities in the Marketplace P&L before they show up in the actuals - and bring the fix Build and own the BI, dashboards, and data plumbing that bring the commercial P&L to life - turning messy data into the scorecards and self-serve insights the GM and leadership team actually run the business off<br><br>????‍♂️ The Magic You Bring<br><br>Strong FP&A, commercial finance, or business partnering foundation - with a track record of being the finance person commercial leaders actually want in the room Sharp grip on revenue models, unit economics, take-rate, category margins, and supplier economics - you know which lever moves what Advanced Excel / Google Sheets and zero fear of large, messy datasets Can tell a story with numbers, and has the presence to hold the room at GM and leadership level Opinionated but constructive - happy to push back when the numbers tell a different story than the narrative Built to operate in fast, ambiguous, high-growth environments where structure gets built as you go<br><br>✨ Bonus Points If You Have<br><br>7+ years in FP&A, commercial finance, or business finance - ideally in q-commerce, grocery/retail, marketplaces, e-commerce, or other tech-enabled consumer businesses - partnering directly with Commercial or Category Management leaders You know category and supplier economics, pricing, promo mechanics, and supplier-funded structures well enough to know where margin gets made and where it leaks Hands-on with enterprise planning tools (TM1 / IBM Planning Analytics or similar) and BI tools (Power BI, Tableau); CMA, CFA, ACCA, or CPA (done or in progress) is a plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

???? Welcome to Your Next Adventure!<br><br>Most finance teams report the score. We help write it. As Business Finance Specialist - Commercial (Marketplace), you’ll be the finance co-pilot to the Marketplace GM - partnering mainly Commercial, but also across Finance, Strategy, Product and Marketing to drive how we win with restaurant partners and users. You’re the one who challenges the commission rate, models the partnership, calls out the margin trap, and tells the P&L story to leadership before they ask. If you’re the kind of finance person who’d rather be in the room when decisions get made than reading about them on a deck the next day, please keep reading.<br><br>???? What You’ll Get Your Hands On<br><br>Sit next to the Marketplace GM as their finance co-pilot - in the weekly commercial steering meetings, in the strategy debates, in the rooms when the call gets made Own the Marketplace P&L end-to-end and the story behind it: GMV, category margins, contribution margin, all the way to the bottom line Partner with Category Managers to shape category strategy, assortment calls, supplier negotiations, and the joint plans that actually move the business Push back on commercial assumptions when the numbers say something different - and bring the analysis to back it up Turn messy P&L dynamics into one-page narratives that GMs and leadership can actually act on Lead the financial case for new bets - category launches, new partners, supplier deals, exclusivities, and growth plays - with sharp ROI, payback, and risk framing Co-own promo strategy with Commercial: model the discount impact, the basket math, the category margin, the supplier-funded vs. own-funded mix Spot the risks and opportunities in the Marketplace P&L before they show up in the actuals - and bring the fix Build and own the BI, dashboards, and data plumbing that bring the commercial P&L to life - turning messy data into the scorecards and self-serve insights the GM and leadership team actually run the business off<br><br>????‍♂️ The Magic You Bring<br><br>Strong FP&A, commercial finance, or business partnering foundation - with a track record of being the finance person commercial leaders actually want in the room Sharp grip on revenue models, unit economics, take-rate, category margins, and supplier economics - you know which lever moves what Advanced Excel / Google Sheets and zero fear of large, messy datasets Can tell a story with numbers, and has the presence to hold the room at GM and leadership level Opinionated but constructive - happy to push back when the numbers tell a different story than the narrative Built to operate in fast, ambiguous, high-growth environments where structure gets built as you go<br><br>✨ Bonus Points If You Have<br><br>7+ years in FP&A, commercial finance, or business finance - ideally in q-commerce, grocery/retail, marketplaces, e-commerce, or other tech-enabled consumer businesses - partnering directly with Commercial or Category Management leaders You know category and supplier economics, pricing, promo mechanics, and supplier-funded structures well enough to know where margin gets made and where it leaks Hands-on with enterprise planning tools (TM1 / IBM Planning Analytics or similar) and BI tools (Power BI, Tableau); CMA, CFA, ACCA, or CPA (done or in progress) is a plus<br><br>Inside Snoonu’s Universe<br><br>Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.<br><br>The Dream We’re Chasing<br><br>To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.<br><br>The Quest We’re On<br><br>To radically transform how people live by leveraging technology to connect them with endless possibilities.<br><br>Our Everyday Superpowers<br><br>???? Be Customer Obsessed: “Focus on the customer and all else will follow.”<br><br>???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.”<br><br>???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.”<br><br>????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.”<br><br>???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.”<br><br>????‍???? It's All About People: “Be a team player; together we are stronger.”<br><br>Perks & Worklife Magic At Snoonu<br><br>???? Global Vibes – Collaborate with a worldwide crew.<br><br>???? Brain Boosters – Learning budgets, access to courses, and tools for your growth.<br><br>???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy.<br><br>????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies.<br><br>????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops.<br><br>Great Place to Work® Certified<br><br>We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.<br><br>Certified for Excellence<br><br>Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.<br><br>Beyond the Code: Giving Back Matters<br><br>We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission.<br><br>Diversity Isn’t Just a Buzzword<br><br>At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.<br><br>Let’s Build the Future Together<br><br>Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together.<br><br>Stay in the loop—connect with us on Linked In!

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.</p><br><p>&nbsp;<strong>Your day-to-day:</strong></p><br><ul><li>Works in the Laundry under Laundry Manager</li><li>Complete wash cycles, folding of linen, and correct storage</li><li>Provide laundry, pressing, and other similar services to guests</li><li>Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly</li><li>Ensure chemicals are used and stored correctly</li><li>Report maintenance and hazard issues</li><li>Comply with hotel security, fire regulations, and all health and safety legislation</li></ul><p>&nbsp;<strong>What we need from you:</strong>&nbsp;</p><br><ul><li>Positive attitude</li><li>Good communication skills</li><li>Ability to work on own or in teams</li><li>Respond to guest requests and deliver high levels of service</li><li>Methodical and well-organized</li></ul><p>&nbsp;<strong>What you can expect from us:</strong></p><br><p>We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.&nbsp;</p><br><p>Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our wellbeing</p><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As a Food and Beverage cost controller, you are primarily responsible for calculating costs of food and beverage items and also responsible for the short and long-term planning of the F&amp;B controlling and pricing aspects.</p><p>Additionally, responsible to record information and produce control reports periodically to help maintain a suitable inventory of food and beverage items for the entire restaurant. He should suggest also changes the price of menus items based on the costing information they collect and also actively take part in engineering the menu in terms of the pricing.</p><p>Duties and Responsibilities</p><ul><li><p>Able to effectively control the Food &amp; Beverage Cost.</p></li><li><p>Control the Food and Beverage outlets in terms of wastage, pilferage and efficiency.</p></li><li><p>Prepare variance analysis for food &amp; beverage and communicating with relevant parties.</p></li><li><p>Update and maintain receipts into the systems (R&amp;A).</p></li><li><p>Check and verify voids in the POS systems.</p></li><li><p>Check and verify discounts on the POS systems.</p></li><li><p>Check and verify all complimentary sales in POS systems.</p></li><li><p>Check and verify all staff meals and staff discounts.</p></li><li><p>Check and verify all settlements done on the POS system.</p></li><li><p>Check and cross verify if all sales have been transferred correctly to the Report &amp; Analysis (R&amp;A).</p></li><li><p>Check and verify for any lost postings and reconciling with Micros.</p></li><li><p>Check the cost of sales in all F&amp;B outlets and ensure that the costs are within budget.</p></li><li><p>Check the menu pricing on the POS systems and ensure the correct prices are updated.</p></li><li><p>Check the complimentary KOT’s (kitchen order taker) and confirm that all are approved.</p></li><li><p>Daily Import of Micros Sales to R&amp;A system.</p></li><li><p>Tally all end of shift reports generated from all POS tills.</p></li><li><p>Generate &amp; verify the daily Food &amp; Beverage revenues report for the accuracy of covers and average check.</p></li><li><p>Responsible for linking the articles and Recipes in R&amp;A.</p></li><li><p>Responsible for preparing daily Food and Beverage Report and distribute to management.</p></li><li><p>Responsible for monthly F&amp;B Report and distribute to management.</p></li><li><p>Responsible for conducting weekly surprise spot checks in Stores &amp; outlets.</p></li><li><p>Responsible for the recipe audit to ensure that right portioning sizes are followed as defined on the recipe.</p></li><li><p>Monitor duty meals &amp; drinks management report and confirm that this is as per entitlement.</p></li><li><p>Prepare the daily and monthly cost report department in relation to cost of sales.</p></li><li><p>Prepare daily staff meal cost report.</p></li><li><p>Organize &amp; Participate in stock taking at the restaurants.</p></li><li><p>Prepare &amp; reporting monthly slow-moving &amp; near expiry stock report</p></li><li><p>Setting maximum, minimum and reorder stock levels in R&amp;A</p></li><li><p>Spot check on the receiving department to ensure that the scales are correct and goods are checked for quality.</p></li><li><p>Check and ensure that no material is issued out from the store without requisition or approval from the respective department head.</p></li><li><p>Check and ensure all menu items have a recipe updated in the system.</p></li><li><p>Coordinate with restaurant management and finance to sort out issues pertaining to F&amp;B.</p></li><li><p>Update selling prices in POS as per the instruction from FM &amp; GM.</p></li><li><p>Responsible to maintain the Menu Pricing, Consumption and POS systems.</p></li><li><p>Any other tasks as and when required by the management</p></li></ul><p>You will be required to mark your daily attendance through designated Biometric machines, failing to mark your attendance on biometric machines will be considered as absent and will lead to salary deduction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills</p><ul><li><p>Planning</p></li><li><p>Critical thinking and Decision making</p></li><li><p>Team work</p></li><li><p>Training &amp; Development</p></li><li><p>Leadership</p></li><li><p>Project Management</p></li><li><p>Volunteering</p></li><li><p>Negotiation</p></li></ul><p>Qualifications</p><ul><li><p>Bachelors degree in accounts or commerce</p></li></ul><p>Experience</p><ul><li><p>5-6 years of experience in financial accounting, cost accounting</p></li></ul><p></p></section>

Technology Sales Consultant We're looking for passionate, customer-focused individuals who combine a genuine interest in technology with a talent for building lasting customer relationships.<br>Responsibilities:Provide honest, tailored advice to help customers make the right purchase decision Build long-term customer relationships through trust and excellent service Maintain accurate inventory, records, and store presentation standards<br>Requirements:1–3 years of experience in customer service or retail (electronics/technology preferred) Fluent in English, Arabic speaker is a must. Strong communication, interpersonal, and product knowledge skills.<br>What we offer: Competitive and flexible rewards, and a collaborative team culture.<br>Apply now and become part of our growing team.