Qatar Logistical Services jobs

<br/><ul><li><strong>Receiving and Inspection:</strong> Receive incoming shipments of frozen/dry products, conduct quality inspections, and verify the accuracy of orders. Report any discrepancies or damages to the supervisor.</li><li><strong>Storage and Organization:</strong> Properly store frozen/dry products in designated areas within the warehouse, ensuring they are kept at the appropriate temperature and in an organized manner. Maintain accurate inventory records.</li><li><strong>Order Picking and Packing:</strong> Prepare orders for outbound shipping, picking the correct products and quantities, correct expiry dates and ensuring they are packed securely and correctly for transportation.</li><li><strong>Loading and Unloading</strong>: Safely load and unload frozen/dry products onto and from trucks, utilizing appropriate equipment and following safety procedures. Coordinate with drivers to ensure efficient operations.</li><li><strong>Inventory Control</strong>: Regularly conduct cycle counts and physical inventory checks to ensure accurate stock levels. Perform data entry and update inventory systems as needed.</li><li><strong>Quality Assurance</strong>: Monitor the condition and temperature of frozen/dry products throughout their storage and handling. Report any issues or deviations to the supervisor.</li><li><strong>Safety and Hygiene</strong>: Adhere to all safety and sanitation standards, including the proper handling of frozen/dry products, use of personal protective equipment, and keeping the work area clean and organized.</li><li><strong>Equipment Maintenance</strong>: Perform basic maintenance and cleaning of warehouse equipment, such as forklifts and pallet jacks. Report any equipment malfunctions or damage.</li><li><strong>Documentation</strong>: Complete required paperwork and documentation related to shipments, inventory, and quality control.</li><li><strong>Teamwork:</strong> Collaborate with other team members and departments to ensure smooth warehouse operations. Provide support during peak periods and adapt to changing workloads.</li></ul><br/><p><strong>Desired Candidate Profile</strong></p><br/><p><strong>Qualification:</strong></p><br/><ul><li>High school diploma or equivalent.</li><li>Previous experience in a warehouse environment (Handling of frozen/dry products).</li><li>Forklift & PPT Machine operation is a plus.</li><li>Basic computer skills for data entry and record-keeping.</li><li>Strong attention to detail and accuracy.</li><li>Physical stamina and ability to lift and move heavy objects.</li><li>Knowledge of safety and sanitation practices in a frozen/dry product environment.</li><li>Excellent communication and teamwork skills.</li><li>Flexibility to work in cold/dry storage conditions.</li></ul>

<ul><li><p>Customer Support: Provide exceptional customer support by promptly addressing inquiries, concerns, and requests from clients, both internal and external. </p></li><li><p>Order Processing: Process orders accurately and efficiently, ensuring all relevant information is collected and documented. </p></li><li><p>Communication: Maintain regular communication with clients to update them on order status, shipment tracking, and any potential delays or issues. </p></li><li><p>Issue Resolution: Investigate and resolve customer complaints, discrepancies, or issues related to orders, deliveries, or product quality, ensuring a high level of customer satisfaction. </p></li><li><p>Documentation: Maintain accurate and up-to-date records of customer interactions, transactions, and correspondence in the company's database.</p></li><li><p>Coordinate with Operations: Collaborate with the warehousing and distribution teams to coordinate and track the movement of products and shipments.</p></li><li><p>Product Knowledge: Develop a deep understanding of the company's products and services to provide accurate information to customers. </p></li><li><p>Feedback Collection: Gather and report customer feedback to the management team for continuous improvement.</p></li><li><p> Compliance: Ensure that all interactions and transactions adhere to company policies, industry regulations, and best practices. </p></li><li><p>Team Work: Collaborate with colleagues and other departments to achieve company goals and objectives</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Bachelor's degree in Business Administration, Logistics, or a related field preferred.</p></li><li><p>Proven customer service experience, preferably in a warehousing and distribution environment.</p></li><li><p>Excellent communication skills in English, both written and verbal. Knowledge of additional languages is a plus.</p></li><li><p>Strong problem-solving skills and the ability to handle challenging customer situations with professionalism and patience.</p></li><li><p>Proficiency in using customer relationship management (CRM) software and other relevant tools.</p></li><li><p>Familiarity with warehousing and distribution processes and terminology.</p></li><li><p>Strong organizational skills and attention to detail.</p></li><li><p>A positive attitude and a customer-focused mindset.</p></li><li><p>Ability to work effectively in a fast-paced and team-oriented environment.</p></li></ul>