MONDRIAN jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Under the general guidance of the Executive Housekeeper or Executive Housekeeper or any other authorized by the management, ensure the smooth and efficient running of the Laundry and Uniform Issue areas in accordance to the hotel standards. Ensure internal and external guests of the hotel are treated fairly and consistently in a timely manner, receiving high quality, personalized service, and an Engaging, Dynamic Guest Experience.</p><p>Retrieve, inspect, and deliver all guest laundry and dry cleaning from front desk, guest rooms and/or housekeeping staff, washing and pressing according to guest need Maintain written records of all dry cleaning and laundry given to contract laundry stating guest s name, room and full description of garments including count and any special needs Prepare, sort, and wash all linens, guests laundry, and dry cleaning for collection Prepare and record all guests bills and forward to Housekeeping Office Coordinator Answer guest inquiries related to laundry and dry cleaning in a timely and professional manner and communicate details to Supervisor Liaise with dry cleaning company on guests laundry items, communicate any losses, damages and items not cleaned Check all accounts received from the contract laundry and check records against invoices Break down invoices putting in correct departments and input in finance tracking system Polish and return guests shoes to their rooms Assist with inventory of uniforms and linen Wash and iron guest laundry or hotel linen as needed Prepare, assign, and alter uniforms for all new employees Ensure all linen is separated, counted and placed in correct location Issue and take all uniforms from hotel staff sending out when and where necessary Prepare and record all invoices for staff uniforms keeping correctly updated Receiving and sorting all staff uniforms and placing them in correct department Assist with linen stock on monthly basis Sort and fold towels Maintain clean work areas, materials, reporting defective materials and equipment to the correct department</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome” resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><ul><li>-Raffles</li><li>-Fairmont</li><li>-Sofitel</li><li>-MGallery</li><li>-Grand Mercure</li><li>-Pullman</li><li>-Swissôtel</li><li>-Novotel</li><li>-Suite Novotel</li><li>-Mercure</li><li>-Thalassa sea &amp; spa</li><li>-Adagio</li><li>-ibis</li><li>-ibis Styles</li><li>-ibis budget</li><li>-HotelF1</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Company Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.</p><p>Job Description What do we expect from you? Under the guidance of the Executive Housekeeper or any other authorized by the management, to be responsible for assigning and supervising the activities of the room attendants, house porters and linen porters to ensure clean, orderly, attractive and well maintained guest rooms, corridors, fire exits, stairways and service areas on assigned floors/areas. Responsible for ensuring that all staff and guest issues are dealt with in an effective and timely manner. To act in the hotel s interest and as your direct manager s representative in their absence.</p><p>How your day looks like:</p><ul><li>Supervise the allocation of work assignments to Room Attendants and Porters to ensure maximum coverage.</li><li>Assign special duties to Room Attendants and House Porters on assigned floors.</li><li>Check the computer system throughout the day for an update of room status.</li><li>Check and return an allocated number of guest rooms to the standard required by the hotel</li><li>Report to the Housekeeping office any rooms which do not require service, are Do Not Disturb or are double locked by the afternoon and to log these on the hand over.</li><li>Report and log any maintenance defects found in the rooms and assigned areas.</li><li>Liaise with Maintenance and Reception regarding all out of order rooms.</li><li>Ensure soft furnishings and d cor of rooms are maintained to standard.</li><li>Oversee implementation of deep cleaning and replacement.</li><li>Check on a daily basis the arrivals, departures and VIP lists.</li><li>Check VIP rooms to ensure they are cleaned and maintained to the required standard.</li><li>Ensure VIP gifts are replenished.</li><li>Control and supervise the issue and recording of keys and bleeps to all departmental staff on a daily basis.</li><li>Check that adequate linen, cleaning materials and guest supplies are held in each floor linen and supplies cupboards.</li><li>Liaise with the linen room and valet as required.</li><li>Ensure all public area and back of house areas are clean.</li><li>Assist in stock taking of Housekeeping items when necessary.</li><li>Assist in monitoring and controlling housekeeping procedures, including lost property, key and pager control, security and emergency procedures, Health and Safety for employees and guests to ensure optimum guest satisfaction, sales maximization and profitability.</li><li>Participate in conducting weekly inspections of all areas to ensure physical facilities are kept in optimal condition by full implementation of preventative maintenance programs and judicious planning and management of FF&amp;E.</li><li>Create and implement green policies and procedures to reduce waste and energy consumption.</li><li>Report immediately any valuable lost property to security and to log packages and all other lost property.</li><li>Handle guest requests, queries and complaints with immediate action and thorough follow up and refer when necessary.</li><li>Assist fellow employees to perform similar or related jobs as and when necessary.</li><li>Carry out any projects and assignments as directed by the Executive Housekeeper</li><li>Preparation and completion of timesheets, rotas, holiday schedules, in line with business needs, as and when required</li><li>Preparation and completion of Purchase Orders (Fourth Hospitality) as and when required</li><li>Undertake and complete any special projects, tasks or other reasonable request by your department head and/or Hotel Management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Flexibility and a positive, Yes I Can! Attitude</li><li>An eye for detail</li><li>Is a creative problem-solver</li><li>Passionate about creating extraordinary service</li><li>Ability to work as part of a team to ensure guest satisfaction</li><li>Strong verbal communication skills</li><li>Supervisory experience in a similar position is beneficial</li></ul><p></p></section>