AccorHotel jobs

<p>Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed,friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the times. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Be aware of the daily activities and has product knowledge of all the hotel facilities. Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Build mutual trust, respect, and cooperation among team members. Ensure the services are up to the required standard. Always open the hotel doors to all guests, arriving and departing by extending friendly and warm welcome with gratitude Ensure prompt and efficient handling of all guest luggage and the luggage store while adhering to safety and security protocols. Assure every luggage is covered with a baggage claim tag. Organize, manage and supervise the delivery and retrieval of luggage while managing speedy and efficient parking of cars especially, during large events. Parking of guests and visitors vehicles in the designated hotel parking area. Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent is preferred.</p>

<p>Create artistic fruit and vegetable carvings and buffet displays. Design and produce ice sculptures and carvings for events and special occasions. Prepare and decorate artistic pastries, cakes, desserts, chocolate, and sugar showpieces. Develop creative concepts and themed culinary displays. Maintain high standards of quality, presentation, hygiene, and safety. Work closely with culinary and event teams to deliver projects on time. Develop creative concepts and sketches for ice sculptures and other culinary artwork. Select and prepare suitable ice blocks and use appropriate carving tools and equipment safely. Ensure precision, symmetry, finishing, stability, and visual quality of ice sculptures. Create artistic plating, garnishes, edible decorations, and themed food displays. Collaborate with chefs, pastry teams, event planners, designers, and creative teams to develop complete culinary displays. Experiment with new culinary techniques, textures, colors, shapes, and artistic concepts. Prepare prototypes and samples for new food and ice-carving concepts. Support food styling, photography, demonstrations, exhibitions, and culinary events. Maintain high standards of hygiene, food safety, presentation, and workmanship. Maintain and safely operate carving tools, kitchen equipment, and other artistic equipment. Manage materials, ingredients, ice blocks, tools, and equipment efficiently. Complete projects within agreed timelines and event schedules.</p><p>La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the hotel offers 225 elegantly appointed rooms and suites, nine exceptional dining and entertainment outlets including two nightlife venues and outdoor seating areas two modern ballrooms, a 490 sqm gymnasium, a 20-meter indoor swimming pool, and a full-service deluxe spa. Designed as an urban sanctuary, La Cigale blends contemporary sophistication with world-class hospitality. Conveniently located in central Doha, the hotel is just a 2-minute walk from Al Sadd Metro Station and a 30-minute drive from Hamad International Airport, offering seamless access to the city s commercial and cultural hubs. As part of Accor , a global leader in hospitality, La Cigale Hotel is committed to delivering outstanding guest experiences while fostering an inclusive and growth-driven environment for its team.</p><p>What is in it for you: Employee benefit card offering discounted rates in Accor worldwide for you and your family Learning programs through our Academies designed to sharpen your skills Ability to make a difference through our Corporate Social Responsibility activities Career development opportunities with national and international promotion opportunities. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience as a Chef Artist, Culinary Artist, Fruit Carver, Pastry Artist, Ice Carver, or similar role. Culinary or pastry qualification preferred. Demonstrated practical experience in fruit carving, pastry decoration, and ice carving. Strong artistic and creative abilities with excellent attention to detail. Good knowledge of pastry, dessert, fruit preparation, food presentation, and decorative techniques. Ability to create and interpret artistic designs and sketches. Knowledge of safe handling and operation of carving tools and equipment. Strong understanding of food hygiene and safety standards. Ability to work under pressure and meet strict event deadlines. Strong teamwork, communication, and organizational skills. A professional portfolio of fruit carvings, pastry creations, and ice sculptures is highly desirable.</p>

<p>The Bartender at Raffles &amp; Fairmont Doha is responsible for preparing and serving beverages, including cocktails, wines, and spirits, to guests while providing exceptional service that reflects the luxury and sophistication of the brand. The role requires a strong knowledge of mixology, excellent interpersonal skills, and the ability to create an inviting atmosphere for guests.</p><p>Key Responsibilities:</p><ul><li>Prepare and serve alcoholic and non-alcoholic beverages according to recipes and customer preferences.</li><li>Provide excellent guest service with a friendly, professional, and courteous demeanor.</li><li>Maintain a clean and organized bar area, including stocking supplies and managing inventory.</li><li>Engage with guests to provide recommendations, answer questions, and enhance their overall experience.</li><li>Follow all health, safety, and sanitation standards in handling food and beverages.</li><li>Check identification of guests to verify age requirements for alcohol consumption.</li><li>Handle cash and process payments accurately and efficiently.</li><li>Collaborate with the F&amp;B team to ensure smooth bar operations and exceptional guest satisfaction.</li><li>Attend training sessions to stay updated on new products, techniques, and hospitality standards.</li><li>Assist with opening and closing duties, including cash reconciliation and cleaning.</li><li>Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous bartending experience, preferably in a luxury hotel or upscale bar setting.</li><li>Strong knowledge of cocktails, wine, spirits, and other beverages.</li><li>Excellent communication and customer service skills.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Attention to detail and commitment to quality and presentation.</li><li>Basic math skills for handling transactions and inventory.</li><li>Fluent in English; additional language skills are an advantage.</li><li>Ability to stand for long periods and perform physical tasks related to the role.</li><li>Flexibility to work shifts, including evenings, weekends, and holidays.</li></ul>

<p>We are seeking an experienced and accomplished Chef De Cuisine to lead our steakhouse kitchen in Lusail, Qatar. In this pivotal role, you will oversee all culinary operations, manage a skilled kitchen team, and deliver exceptional dining experiences that showcase premium steakhouse cuisine. Your expertise in meat preparation, grilling techniques, and fine dining standards will be essential to maintaining our restaurant's reputation for excellence.</p><p>Develop and execute innovative menus that highlight signature steakhouse offerings while maintaining seasonal variety and culinary creativity</p><p>Oversee all kitchen operations, ensuring consistent quality, presentation, and adherence to established culinary standards</p><p>Lead, mentor, and motivate kitchen staff through effective training programs and performance management</p><p>Maintain strict food safety and hygiene protocols, ensuring compliance with local regulations and international standards</p><p>Manage food costs, inventory, and vendor relationships to optimize profitability without compromising quality</p><p>Collaborate with front-of-house management to ensure seamless service and guest satisfaction</p><p>Conduct regular quality assurance checks on all dishes before service</p><p>Plan and organize kitchen workflows to maximize efficiency during peak service periods</p><p>Stay current with culinary trends and techniques, incorporating innovative approaches into the steakhouse concept</p><p>Manage kitchen equipment maintenance and coordinate necessary repairs or upgrades</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications</h3><p>Minimum 3 years of experience as a Head Chef in a fine dining or upscale steakhouse environment</p><p>Proven expertise in premium meat selection, preparation, and grilling techniques</p><p>Strong knowledge of steakhouse cuisine and classical culinary methods</p><p>Demonstrated leadership and team management capabilities with a track record of developing kitchen staff</p><p>Proficiency in kitchen management systems and cost control procedures</p><p>Comprehensive understanding of food safety regulations and HACCP principles</p><p>Excellent organizational and time management skills with the ability to manage multiple priorities</p><p>Strong communication and interpersonal skills to work effectively with diverse teams</p><p>Detail-oriented approach to quality assurance and consistency</p><h3>Preferred:</h3><ul><li>Experience with wine pairing and beverage knowledge</li><li>Exposure to international cuisines and fine dining service standards</li><li>Experience in high-volume kitchen operations within luxury hospitality settings</li></ul><h3>Required:</h3><ul><li>Valid food safety certification or willingness to obtain one</li></ul>

<p>Resolve guests' complaints/ requests and liaise with the department concerned to ensure immediately follow up. Receive each guest call in a professional and friendly manner. Achieve Quality Audit result of 95% and above through consistent documented trainings. Achieve the highest Guest Satisfaction measured by TRUST YOU platform. Be smart, well groomed, friendly and cheerful whilst exhibiting the highest standards of Rixos hospitality all the time. Check Hotel situation, occupancy, functions, groups, VIPs. Show fullest cooperation and respect within the team and other departments Utilize interpersonal and communication skills to lead, influence, and encourage the team; advocate sound financial/business decision-making; demonstrate honesty/integrity; always lead by example. Builds mutual trust, respect, and cooperation among team members. Maintain effective communication with all related department to ensure smooth service delivery. Handle every query in a polite and courteous manner and exceed guest expectations. Ensure guests are greeted by name upon calling as per Rixos Standards. Maintain an up-to-date knowledge of the hotel and local services. Telephone lists are continually updated. Complete management's long distance call vouchers and record them on the traffic sheet. Maintain the guest wakeup call sheet and deliver calls accordingly on time and to the established standard. Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls</p><p><strong>Desired Candidate Profile</strong></p><p>2 5 years of experience Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable. Experience: Previous experience in hospitality, concierge work, reception, customer service, or a similar position.</p>

<p>Prepare ingredients for cooking, including portioning, chopping, and storing food before use Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption Prepare and cook food according to recipes Serve food (for example, soup, desserts, sides, entrees) in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards Ensure food storage areas are clean Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption Follow and ensure compliance with food safety and handling policies and procedures Communicate any assistance needed during busy periods to the Chef to ensure optimum service to guests Ensure the quality of the food items and notify manager if a product does not meet specifications Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management Report maintenance issues immediately to appropriate personnel (ie, management or maintenance) Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as all local, state, and federal regulations Ability to work under demanding and strenuous situations Monitor the quantity of food that is prepared and the portions that are served in to control food waste and ensure that good food is not thrown away</p>

<p>Organize together with Chef de Partie the shift on his/her section with regards to mise-en-place production and its service. Take orders from his/her Chef de Partie and carry them out in the correct manner Together with his/her Chef de Partie to write daily wine, dry store, food requisitions and kitchen transfers on the appropriate forms for the approval of the Executive Sous Chef &amp; Chef de Cuisine in order to achieve the high stock rotation desired in the section. Maintain good employee relations and motivate colleagues Work to the specifications received by the Chef de Partie regarding portion size, quantity and quality as laid down in the recipe index. Responsible for completing the daily checklist regarding mise-en-place and food storage. Attend daily and monthly meetings with the Chef de cuisine and other meetings as requested by the Executive Chef / Executive Sous Chef and /or Chef de Cuisine. Report any problems regarding failure of machinery and small equipment to the Chef de cuisine and to follow up and ensure the necessary work has been carried out. Check the main information board regarding changes in any Banquets or other information re the organization. Keep the section clean and tidy. Pass all information to next shift About functions Mise-en-place (report everything) Make sure night is covered Accidents and sickness to be written in log Book and report to the Executive Sous Chef &amp; Chef de Cuisine. Check Commis Chefs on his/her section: e.g. regarding personal hygiene. Assist the Chef de cuisine in composing new recipes and menu ideas. Have a complete understanding of and adhere to the company s policy relating to fire, hygiene and safety. The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis as appropriate.</p>

<p>This position is responsible for creating visually appealing content that enhances the property's brand image and promotes its services. This role involves designing marketing materials, digital content, and other visual assets to support the hotel's marketing and promotional activities. Create engaging designs for brochures, flyers, posters, banners, social media graphics, and other marketing materials that align with the property's branding and marketing goals. Work closely with the marketing team to understand project requirements, target audience, and objectives to produce effective design solutions. Create visually appealing content for the property's website, email campaigns, and social media platforms. Capture high-quality images of the property's facilities, events, and amenities; edit and retouch photos to ensure they meet the standards. Ensure all design work adheres to the brand guidelines and maintains a consistent look and feel across all platforms. Prepare design files for print production, ensuring high-quality output and liaising with print vendors as needed. Regularly update and maintain a library of visual assets, including photos, icons, and templates. Keep up-to-date with design trends, tools, and technologies to incorporate fresh and innovative ideas into the visual content.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor s degree in Graphic Design, Visual Arts, or a related field. Minimum of 2-3 years of graphic design experience, preferably in the hospitality or tourism industry. Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), as well as knowledge of other design tools such as Sketch or Figma. Strong creative skills with the ability to develop unique and compelling visual concepts. Excellent verbal and written communication skills to effectively present ideas and designs. Strong organizational and time-management skills to meet deadlines and manage multiple projects. Proficiency in photography and photo editing is a plus. Understanding of the hospitality industry strategies is preferred.</p>

<p>Key Responsibilities: Source and procure products, materials, equipment, and services according to business requirements. Obtain and evaluate quotations, negotiate pricing, terms, and contracts with suppliers. Create and process purchase orders and ensure accurate documentation. Monitor inventory levels and coordinate replenishment to avoid shortages or overstocking. Build and maintain strong relationships with suppliers and vendors. Track deliveries and resolve issues related to quality, pricing, or supply delays. Conduct market research to identify new suppliers and cost-saving opportunities. Ensure compliance with procurement policies, company procedures, and contractual obligations. Collaborate with finance, operations, and department heads to support purchasing needs. Prepare purchasing reports, analyze spending trends, and recommend process improvements.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications What will you bring to this role? Experience in purchasing, procurement, or supply chain operations ideally in a luxury hospitality setting. Strong negotiation, analytical, and organizational skills. Knowledge of procurement processes, supplier management, and inventory control. Proficiency in procurement and ERP systems, as well as Microsoft Office applications. Excellent communication and stakeholder management skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Experience in hospitality procurement is an advantage for hotel and restaurant environments.</p>

<p>We are seeking a professional and detail-oriented Butler to join our luxury hospitality team in Lusail, Qatar. In this role, you will deliver exceptional service to our distinguished guests and VIPs, ensuring their comfort and satisfaction throughout their stay. As a Butler, you will be the cornerstone of our guest experience, coordinating seamlessly across departments and anticipating needs with grace and efficiency.</p><p>Provide dedicated and exceptional butler service to guests and VIPs, maintaining the highest standards of professionalism and discretion at all times</p><p>Facilitate refreshments, dining arrangements, and transfer coordination while ensuring all services exceed guest expectations</p><p>Coordinate with various departments regarding guest needs, including room requirements, laundry services, pressing requests, and special bookings</p><p>Prepare and oversee the setup of welcome amenities and assist with kitchen equipment and service logistics</p><p>Manage multiple guest requests simultaneously with flexibility and composure, prioritizing tasks efficiently</p><p>Maintain impeccable personal appearance and professional demeanor, representing the organization with integrity</p><p>Communicate proactively with guests to understand preferences and customize service delivery accordingly</p><p>Document guest interactions and preferences using Opera and Microsoft applications to ensure continuity of service</p><p><strong>Desired Candidate Profile</strong></p><p>At least one (1) year of relevant experience as a butler in a luxury hotel or high-end hospitality environment</p><p>Degree in Hospitality Management or a related field (preferred)</p><p>Exceptional interpersonal and problem-solving abilities with excellent communication and organizational skills</p><p>Proficiency with Opera and Microsoft Office applications</p><p>Strong knowledge of fine dining protocols, service standards, and luxury hospitality operations</p><p>Demonstrated ability to work collaboratively with cross-functional teams and adapt to changing guest needs</p><p>Excellent attention to detail with a commitment to maintaining service excellence</p><p>Discretion, confidentiality, and professional integrity in all guest interactions</p><p>Valid work permit enabling employment in Qatar</p><p>Fluency in English; additional language skills are an asset</p>

<p>The position will support the over-all learning and talent development function across all assets. The role requires strong organizational and administrative skills, computer skills, and engagement skills across all levels. Lead and drive in organizing the recording, reporting and reviewing of all learning and development materials, resources, records, reports, etc. Organize New Team Member Orientation, from enrollment, welcoming, facilitating sections and engaging throughout the program. Lead and liaise with departmental trainers to support their needs and report submissions. Liaise with functional Program Leads to support in organizing their training, refreshers and other training needs. Drives grooming standards across all departments. Drives learning needs analysis and annual training plan cycle. Supports other learning and development, quality programs, initiatives.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in HR, Hospitality Management, People Development, or related field. Minimum 2-3 years of experience in People Development, Training, or HR, preferably in similar role. Strong experience in conducting Training Needs Analysis (TNA) and developing annual training plans. Excellent communication, presentation, facilitation, and engagement skills across all levels. Strong organizational, administrative, and reporting skills with proficiency in Microsoft Office. Experience in onboarding, orientation programs, and coordinating with departmental trainers and leaders. Passion for people development, continuous learning, coaching, and promoting positive workplace culture.</p>

<p>Supervises and supports the delivery food and refreshments to employee`s and delivering high service standards and procedures with emphasis on ensuring seating and meals are available for all shifts. Cleans and maintains equipment, tools, fixtures using correct cleaning agents and working in a safe and hygienic manner Cleans and re-stocks service stations and all other storage places. To be familiar with all items available to employee`s in relation to the employee menu and buffet items. To set up each table according to the needs for each service, including condiments and utilities To adhere to the cleaning schedule and ensure it is followed at all times. To report for duty on time and ensure a smart image at all times by maintaining the highest standards of personnel hygiene To be knowledgeable of all equipment in the cafeteria. Performs any other tasks requested by Human Resources Team and any reasonable request made by employee`s committee members Be actively involved in food welfare committee meeting and ideas to enhance the employee dining experience Attend team meetings and training sessions on a regular basis, as and when required To carry out any occasional duty as requested by the Employee Accommodation Manager, including functions such as employee welfare events and National days. Responsible for food control, stock taking, ordering and quality control Assist the Stewards in preparing Cafeteria utensils used during meal and tea breaks. Ensures that proper sanitation and hygiene is being followed in dining and kitchen area. Be properly groomed at all times Provides assistance to employees in the Cafeteria. Work closely with the Hygiene Manager and Chief Steward to ensure the dining facilities meet all food safety and municipality standards</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in a similar role Strong attention to detail with a passion for hospitality Good communication and time management skills with a friendly personality Availability to work varied shifts including weekends and public holidays</p>

<p>Receive, verify, and process supplier invoices Match invoices with purchase orders and receiving documents Ensure invoices have the required approvals before processing Record invoices and payments accurately in the accounting system Reconcile supplier statements and resolve discrepancies Prepare payment schedules and process supplier payments on time Maintain accurate and organized AP records and supporting documents Coordinate with Purchasing, Receiving, Cost Control, and other departments Follow up with suppliers regarding outstanding invoices and account discrepancies Assist with month-end closing, accruals, and reconciliations Support internal and external audits by providing required documentation Ensure compliance with hotel financial policies and internal controls Monitor accounts payable aging and follow up on overdue items</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor s degree in Accounting, Finance, or a related field Previous experience in Accounts Payable or a similar finance role Hotel or hospitality industry experience is an advantage Good knowledge of accounting principles and AP procedures Proficiency in Microsoft Excel and accounting software Strong attention to detail and numerical accuracy Good communication and interpersonal skills Strong organizational and time-management skills Ability to work under pressure and meet deadlines Ability to maintain confidentiality and handle financial information professionally Good command of English, both written and spoken Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized</p>

<p>As our Food &amp; Beverage Outlet General Manager, you will be at the heart of our dining experience, leading the daily operations of the outlet while creating meaningful and memorable moments for our guests. You will inspire and develop your team, drive operational excellence, and ensure every guest receives exceptional service from the moment they arrive until the moment they leave.</p><h3>What's in it for you:</h3><ul><li>Employee benefit card offering discounted rates in Accor hotels worldwide</li><li>Learning and development programs through our Academies</li><li>Opportunities to develop your talent and grow within your property and across Accor worldwide</li><li>Recognition and opportunities to make a difference through our Corporate Social Responsibility initiatives, including Planet 21</li></ul><h3>What you will be doing:</h3><ul><li><strong>Lead Daily Operations:</strong> Oversee the smooth and efficient operation of the F&amp;B outlet, maintaining high standards of food, beverage, service, hygiene, and presentation while ensuring compliance with hotel policies, food safety requirements, and health and safety regulations.</li><li><strong>Inspire &amp; Lead the Team:</strong> Lead, coach, motivate, and develop the team while fostering a positive and engaging working environment that reflects the unique character of MGallery.</li><li><strong>Create Exceptional Guest Experiences:</strong> Engage with guests, anticipate their needs, handle feedback professionally, and build lasting guest relationships.</li><li><strong>Drive Financial Performance:</strong> Monitor revenue, control operating costs, manage budgets, and contribute to achieving the outlet's financial targets.</li><li><strong>Menu &amp; Product Development:</strong> Work closely with the culinary team to review menus, introduce new offerings, and respond to guest preferences and market trends.</li><li><strong>Manage Inventory &amp; Suppliers:</strong> Monitor stock levels, minimize wastage, ensure effective inventory control, and maintain strong relationships with suppliers.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:</p><ul><li>Minimum 5 years of experience in Food &amp; Beverage operations, with relevant experience in a supervisory or management role.</li><li>Previous experience as an F&amp;B Outlet Manager, Restaurant Manager, or similar leadership position, preferably within a luxury or upscale hotel or standalone restaurant.</li><li>Strong knowledge of restaurant and beverage operations, service standards, food safety, and hygiene requirements.</li><li>Proven ability to lead, coach, and develop diverse teams while creating a positive and collaborative working environment.</li><li>Strong commercial awareness with experience in budgeting, cost control, revenue management, and achieving financial targets.</li><li>Excellent guest relations skills, with the ability to handle feedback and resolve guest concerns professionally and effectively.</li><li>Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.</li><li>Excellent communication and interpersonal skills, with confidence in dealing with guests, colleagues, and senior management.</li><li>Ability to work flexible hours, including evenings, weekends, and public holidays, based on operational requirements.</li><li>Proficiency in English; additional languages are an advantage.</li><li>A degree or diploma in Hospitality Management, Food &amp; Beverage Management, or a related field is preferred.</li><li>Knowledge of Accor or other international luxury hospitality standards would be an advantage.</li></ul>

<p>Responsible for the overall safety of all Guest and Colleagues within and while visiting Meryal, with a Commitment to Zero Drownings and the Loss of Life Due to Drowning Coordinates with the Aquatics Director and Managers on the overall Operation and Performance of Meryal, with a specific focus on the training aspect of the Aquatics Department. Develop, establish, implement and continuously deliver the following as it relates to the Aquatics Department: Training standards and requirements Reflective of initial training for all new hire lifeguards and management colleagues On-going training standards and requirements Reflective of all renewal training inline with ILTP renewals, up-grade courses and dispatch courses Audit and Accountability Requirements This includes the daily audits to be conducted during operational hours reflective of the below: Visual / V.A.T / Individual Skills (CPR / AR / FBAO) / Team Skills / Team Scenarios / Attraction Dispatch Growth and development programs inline with progression with the Aquatics Department Recognition and reward programs reflective of training programs, professional growth and development success within the Aquatics Department Areas in which initial training, ongoing training, auditing, accountability, growth, development, recognition and performance management will be utilized include but are not limited to the following: ILTP Lifeguarding (Shallow Water &amp; Special Facilities), Guest Service and Guest Engagement, Leadership , First Aid / Basic Life Support , Park Operations , Attraction Operations, On the Job Development (Internal Courses related to the Job Role) , Off the Job Development (Internal Courses not related to the Job Role) Working alongside the Director of Aquatics towards key milestones and KPIs in line with Lifeguard performance specific to the training team. Additionally -adhere to all responsibilities and performance expectations of the Supervisor, Aquatics</p><p><strong>Desired Candidate Profile</strong></p><p>6 Years Industry Minimum with 3 Years Middle East / International Work 3 Years Minimum Lifeguard Training in a certified trainer role (ILTP Instructor or Equivalent) Waterpark or Theme Park or Cruise Line Management Pre-Opening Experience Previously Held Senior Management Level Positions (Assistant Manager / Supervisor / Team Leader)* (Not Lifeguard) Operation of Specialized Attractions such as, but not limited to, Wave Pools, Surf Pools, Zip Lines, White Water Rafting, Ocean Front KPI and Appraisal Implementation &amp; Management Expense Budget and Revenue Management ILTP Instructor or Instructor Trainer / SGE 1,2,3 Star Instructor Certification Direct Management of Leadership Team / Jr Management Indirect Management of a Team +200 Colleagues Professional Knowledge &amp; Use of key systems used within the Water Theme Park Professional Understanding and Communication of English (Written and Spoken)</p>

<p>Perform preventive and corrective maintenance on kitchen and laundry equipment (e.g., ovens, dishwashers, washing machines, dryers, steam presses). Diagnose and troubleshoot mechanical and electrical issues promptly to minimize downtime. Ensure compliance with safety standards and manufacturer guidelines during repairs. Maintain accurate records of maintenance activities and spare parts inventory. Coordinate with the Engineering team for scheduled servicing and emergency repairs. Respond quickly to guest and operational requests related to kitchen and laundry equipment. Assist in energy-saving initiatives and equipment optimization.</p><p><strong>Desired Candidate Profile</strong></p><p>Min. 2 years experience in a similar role in a five-star Hotel brand Strong troubleshooting skills and knowledge of safety procedures. Able to communicate in English Ability to work well under pressure in a fast-paced environment</p>

<p>Assist the Food &amp; Beverage team in daily operations across restaurants, bars, and events. Support service during breakfast, lunch, dinner, and banquets, ensuring seamless guest experiences. Prepare tables, mise-en-place, and service areas to brand standards before each shift. Greet and engage with guests, providing attentive service and handling requests with care. Learn and apply service standards, upselling techniques, and menu knowledge. Collaborate with colleagues to ensure smooth operations and timely service. Observe and practice proper handling of food, beverages, and equipment in line with hygiene standards. Support the team during events, themed nights, and special promotions. Demonstrate enthusiasm to learn and adapt to different areas within Food &amp; Beverage. Provide feedback and share ideas for improving service and guest satisfaction.</p><p><strong>Desired Candidate Profile</strong></p><p>Currently pursuing studies in Hospitality, Tourism, or related field Strong interest in Food &amp; Beverage operations and guest service Positive attitude, well-groomed appearance, and team spirit Good communication and interpersonal skills Willingness to learn, adapt, and take initiative in a fast-paced environment Basic understanding of hygiene and safety standards is an advantage</p>

<p>The position will support the over-all learning and talent development function across all assets. The role requires strong organizational and administrative skills, computer skills, and engagement skills across all levels. Lead and drive in organizing the recording, reporting and reviewing of all learning and development materials, resources, records, reports, etc. Organize New Team Member Orientation, from enrollment, welcoming, facilitating sections and engaging throughout the program. Lead and liaise with departmental trainers to support their needs and report submissions. Liaise with functional Program Leads to support in organizing their training, refreshers and other training needs. Drives grooming standards across all departments. Drives learning needs analysis and annual training plan cycle. Supports other learning and development, quality programs, initiatives. Passionately shows eagerness to learn, develop, humble, kind and engage with all team members. Promote a culture of continuous learning and wants to make a positive impact across the assets.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree in HR, Hospitality Management, People Development, or related field. Minimum 2-3 years of experience in People Development, Training, or HR, preferably in similar role. Strong experience in conducting Training Needs Analysis (TNA) and developing annual training plans. Excellent communication, presentation, facilitation, and engagement skills across all levels. Strong organizational, administrative, and reporting skills with proficiency in Microsoft Office. Experience in onboarding, orientation programs, and coordinating with departmental trainers and leaders. Passion for people development, continuous learning, coaching, and promoting positive workplace culture.</p>

<p><b>Job Description&nbsp;</b></p><p><br></p><p>We invite you to join the world of luxury hospitality at Raffles &amp; Fairmont Doha as our new Executive Office and Quality Manager. The Executive Office &amp; Quality Manager provides high-level executive support to the Managing Director while leading the coordination, implementation, and continuous improvement of the hotel s quality management and sustainability agenda across Raffles &amp; Fairmont Doha. Acting as a key partner to the Managing Director and a central point of coordination across the Executive Office, the role ensures effective follow-up on strategic priorities, executive initiatives, and cross-functional actions, while maintaining the highest standards of professionalism, confidentiality, organization, and operational discipline. Key Responsibilities: Provide high-level executive and administrative support to the Managing Director, ensuring effective management of priorities, schedules, correspondence, meetings, and follow-up actions Act as a trusted liaison between the Managing Director, Executive Committee, department heads, corporate stakeholders, owners, and external partners Coordinate and follow up on key strategic initiatives, executive decisions, projects, and action plans to ensure timely execution and accountability across the business Prepare and coordinate executive presentations, reports, briefing documents, meeting agendas, minutes, and management communications Maintain a high level of confidentiality and discretion when handling sensitive business, operational, financial, and personnel information Support the Managing Director in maintaining effective governance, communication, and coordination across Raffles &amp; Fairmont Doha Lead the development, implementation, and continuous improvement of the hotel s Quality Management System in alignment with brand standards, company objectives, and relevant industry requirements Establish and maintain quality standards, procedures, tools, and monitoring mechanisms across hotel operations Drive a culture of service excellence and continuous improvement through regular quality reviews, audits, inspections, and performance analysis Monitor guest feedback, quality indicators, audit results, and operational performance</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications What will you bring to this role? Bachelor s degree in Hospitality Management, Business Administration, Quality Management, Sustainability, or a related field Minimum 5 7 years of relevant experience in luxury hospitality, hotel operations, executive office, quality management, or a similar leadership role Previous experience supporting a General Manager, Managing Director, Hotel Manager, or senior executive in a high-profile hospitality environment Strong understanding of luxury hospitality standards, quality assurance frameworks, guest experience, and operational excellence Demonstrated experience in developing, implementing, and maintaining quality management systems, standards, and continuous improvement initiatives Practical knowledge of sustainability principles, environmental initiatives, and responsible business practices within the hospitality industry Experience coordinating internal, brand, corporate, or external audits and managing corrective action plans Strong project management, organizational, analytical, and reporting skills with the ability to manage multiple priorities and deadlines Excellent written and verbal communication skills, with the ability to interact confidently with senior executives and stakeholders High level of professionalism, discretion, confidentiality, and sound judgment Strong proficiency in Microsoft Office, particularly PowerPoint, Excel, Word, and Outlook Fluency in English is essential; additional languages are an advantage Strong leadership and influencing skills, with the ability to drive initiatives across multiple departments without direct reporting authority Experience within a luxury or internationally branded hotel environment is highly desirable Embrace the Raffles &amp; Fairmont brand promise and luxury in your role and in all your interactions Foster an inclusive environment where every individual feels valued and respected Create an environment where colleagues are empowered, supported and recognized</p>

<p>The Pool Technician is responsible for the day-to-day maintenance and operation of all swimming pools, spas, and associated equipment. This role ensures water quality, safety, and cleanliness meet all health and safety standards while providing a positive guest experience. Monitor and maintain pool water chemistry by testing and balancing pH, chlorine, and other chemical levels in accordance with health regulations. Perform daily inspections of pools, spas, and surrounding areas to ensure cleanliness, functionality, and safety. Clean pools, spas, filters, and pool decks regularly, including vacuuming, skimming, and brushing. Maintain, troubleshoot, and repair pool equipment such as pumps, filters, heaters, chlorinators, and dosing systems. Maintain accurate records of water quality tests, maintenance activities, and chemical usage. Respond promptly to guest or management requests related to pool areas and ensure timely resolution. Follow all safety procedures and maintain compliance with local health codes and hotel standards. Coordinate with Engineering and Housekeeping departments for any concerns related to pool area maintenance or cleanliness.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent. Certification in pool operation (e.g., Certified Pool Operator CPO) is preferred. Basic knowledge of pool equipment, water chemistry, and sanitation procedures. Previous experience in pool maintenance or a similar role in a hospitality or recreation setting is an asset. Ability to work independently and with attention to detail. Good communication skills and basic proficiency in English.</p>