AccorHotel jobs

<p>Manage and oversee the Italian kitchen section, ensuring the preparation and presentation of authentic Italian dishes to the highest quality standards. Supervise, guide, and support Commis Chefs and kitchen team members during food preparation and service. Ensure all mise en place is prepared, organized, and stocked before service periods. Maintain consistency in recipes, portion control, and presentation according to restaurant standards. Monitor food quality, freshness, and proper storage procedures to minimize waste and maximize efficiency. Collaborate with the senior chefs in menu development and seasonal specials. Ensure compliance with food safety, hygiene, sanitation, and health regulations at all times. Support smooth kitchen operations during busy service periods while maintaining a positive and professional work environment.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience as a Chef de Partie or strong Demi Chef de Partie experience in an Italian restaurant or upscale dining establishment. Strong knowledge of Italian cuisine, including pasta, risotto, sauces, and traditional Italian cooking techniques. Proven ability to supervise and motivate junior kitchen staff. Excellent understanding of food safety, HACCP standards, and kitchen best practices. Ability to work efficiently in a fast-paced environment while maintaining attention to detail. Strong organizational, communication, and teamwork skills. Passion for Italian gastronomy and commitment to delivering exceptional dining experiences.</p>

Job Description <div> <p> <strong>Commis l</strong> </p> <p>A Commis l is an experienced entry-level chef responsible for preparing ingredients, assisting in cooking, and supporting senior chefs in the kitchen. This role requires a strong foundation in basic culinary skills and the ability to work efficiently in a fast-paced environment.</p> <ul> <li>Prepare ingredients including chopping, marinating, and portioning meats, vegetables, and seafood.</li> <li>Cook basic dishes, sauces, and garnishes under the supervision of the Demi Chef de Partie.</li> <li>Assist in grilling, frying, roasting, steaming, and saut ing as per menu requirements.</li> <li>Ensure food presentation and plating meet kitchen standards.</li> <li>Maintain knowledge of recipes, portion sizes, and cooking techniques.</li> <li>Maintain a clean and organized workstation throughout service.</li> <li>Follow food safety and hygiene regulations.</li> <li>Properly store and label ingredients, sauces, and semi-prepared food.</li> <li>Take initiative in learning advanced cooking techniques.</li> <li>Adapt quickly to different sections of the kitchen when assigned.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Culinary diploma or certification from a recognized institution (preferred).</li> <li>1-2 years of experience in a professional kitchen.</li> <li>Strong knowledge of basic cooking techniques and kitchen operations.</li> <li>Ability to work efficiently in a high-pressure, fast-paced environment.</li> <li>Good teamwork, communication, and multitasking skills.</li></ul></div>

Job Description <div> <ul> <li>Serve as the face and brand ambassador of the Traiteur concept, creating a warm, welcoming, and memorable experience for every guest.</li> <li>Oversee the daily front-of-house operations across the Traiteur Caf , Dine-in Area, Sushi Bar, and Live Arabic Bakery.</li> <li>Ensure a seamless guest journey from arrival to departure, delivering personalized and attentive service at every touchpoint.</li> <li>Welcome guests, manage seating arrangements, and maintain smooth guest flow during operating hours.</li> <li>Provide expert recommendations on menu offerings, signature dishes, beverages, and seasonal promotions to enhance the dining experience and maximize sales.</li> <li>Build strong guest relationships by anticipating needs, recognizing preferences, and ensuring guest satisfaction.</li> <li>Handle guest feedback, special requests, and service recovery promptly and professionally.</li> <li>Coordinate closely with culinary, bakery, sushi, and service teams to ensure efficient operations and consistent service delivery.</li> <li>Monitor service quality, cleanliness, ambiance, and presentation to maintain premium hospitality standards.</li> <li>Lead, coach, and motivate the front-of-house team, fostering a culture of exceptional service and continuous improvement.</li> <li>Conduct daily team briefings and ensure all team members are knowledgeable about menus, promotions, and service standards.</li> <li>Identify training needs and support the ongoing development of team members.</li> <li>Drive revenue through upselling, cross-selling, and promoting signature products and guest experiences.</li> <li>Monitor guest feedback, service trends, and operational performance, implementing improvements where needed.</li> <li>Ensure compliance with company policies, food safety, hygiene, health and safety, and brand standards.</li> <li>Collaborate with Marketing and Food &amp; Beverage teams to support promotional campaigns, seasonal activations, and special events.</li> <li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend initiatives to enhance guest satisfaction and business performance.</li> <li>Act as a role model by demonstrating professionalism, leadership, and a genuine passion for hospitality.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Minimum <strong>3 5 years</strong> of experience in luxury hotels, premium caf s, fine dining restaurants, or upscale lifestyle hospitality concepts.</li> <li>Previous experience in a supervisory or managerial front-of-house role is required.</li> <li>Experience in guest relations, restaurant operations, or luxury food &amp; beverage concepts is highly desirable.</li> <li>Knowledge of food safety, hygiene, and HACCP standards.</li></ul></div>

Job Description <div> <p> <strong>Sales &amp; Business Development</strong> </p> <ul> <li>Proactively identify, develop and convert new business opportunities for the hotel.</li> <li>Conduct regular sales calls, client visits, presentations, site inspections and business meetings.</li> <li>Develop new accounts and continuously expand the hotel's customer base.</li> <li>Promote the hotel's rooms, long-stay accommodation, F&amp;B facilities, meeting spaces, events and other services.</li> <li>Achieve and exceed assigned monthly, quarterly and annual sales and revenue targets.</li> <li>Identify opportunities to increase room nights, average rate, total revenue and overall account production.</li> <li>Develop and maintain a strong sales pipeline and ensure timely follow-up on all leads and enquiries.</li> <li>Participate in sales missions, trade shows, networking events, exhibitions and other business development activities.</li> </ul> <p> <strong>Account Management</strong> </p> <ul> <li>Manage and develop an assigned portfolio of corporate, government, leisure, travel trade, MICE and other key accounts.</li> <li>Build and maintain strong relationships with key decision-makers and business partners.</li> <li>Conduct regular account reviews and identify opportunities for increased production.</li> <li>Maintain accurate and up-to-date account information and contact details in the hotel's CRM/sales system.</li> <li>Monitor account performance and take corrective action where production is below expectations.</li> <li>Develop long-term partnerships that generate repeat and incremental business.</li> </ul> <p> <strong>Corporate &amp; MICE Sales</strong> </p> <ul> <li>Identify and pursue opportunities within the Corporate and MICE segments.</li> <li>Handle enquiries for meetings, conferences, group accommodation, events and corporate functions.</li> <li>Prepare and follow up on proposals, quotations and contracts.</li> <li>Negotiate rates and commercial terms within approved hotel guidelines.</li> <li>Coordinate group requirements and ensure accurate communication of client expectations to relevant departments.</li> <li>Conduct hotel site inspections and presentations for potential clients and event organizers.</li> <li>Follow up on lost business and identify opportunities to convert future business.</li> </ul> <p> <strong>Revenue &amp; Commercial Performance</strong> </p> <ul> <li>Support the achievement of the hotel's overall revenue and business objectives.</li> <li>Work closely with Revenue Executive to understand market demand, pricing, availability and business opportunities.</li> <li>Recommend appropriate sales strategies based on market conditions and account performance.</li> <li>Monitor competitor activities, market trends, pricing and new business opportunities.</li> <li>Identify opportunities to maximize total hotel revenue rather than focusing solely on room sales.</li> <li>Ensure all negotiated business is aligned with the hotel's commercial strategy and profitability objectives.</li> </ul> <p> <strong>Client Relationship &amp; Customer Service</strong> </p> <ul> <li>Maintain a high level of professionalism in all client interactions.</li> <li>Understand client requirements and recommend appropriate hotel products and services.</li> <li>Ensure client expectations are clearly communicated and followed through from enquiry to completion.</li> <li>Handle client concerns and complaints promptly and coordinate with relevant departments for resolution.</li> <li>Conduct post-event and post-stay follow-ups to strengthen relationships and encourage repeat business.</li> <li>Provide excellent after-sales service to ensure client satisfaction and retention.</li> </ul> <p> <strong>Sales Administration &amp; Reporting</strong> </p> <ul> <li>Maintain accurate records of sales activities, client visits, leads, proposals and business opportunities.</li> <li>Update the CRM/sales system regularly and accurately.</li> <li>Prepare weekly and monthly sales activity reports.</li> <li>Monitor account production against targets and provide updates to the Assistant Sales Manager/Director of Sales.</li> <li>Assist in preparing sales forecasts, market reports and account plans.</li> <li>Maintain an organized database of existing and prospective clients.</li> <li>Ensure all sales documentation, contracts and correspondence are completed accurately and on time.</li> </ul> <p> <strong>Internal Coordination</strong> </p> <ul> <li>Work closely with Reservations, Revenue Management, Front Office, F&amp;B, Events, Finance and Operations.</li> <li>Ensure all confirmed business is properly communicated and handed over to the relevant departments.</li> <li>Participate in sales and commercial meetings and contribute market intelligence and business leads.</li> <li>Support Marketing and Communications initiatives by providing market insights and sales opportunities.</li> <li>Coordinate with Accor regional/global sales resources and relevant business partners where applicable.</li> </ul> <p> <strong>Market Intelligence</strong> </p> <ul> <li>Monitor competitor hotels, their rates, promotions, facilities and sales activities.</li> <li>Identify emerging market segments, companies and business opportunities in Doha.</li> <li>Maintain strong knowledge of the local corporate, government, travel trade and MICE market.</li> <li>Share relevant market intelligence with the Sales leadership team.</li> <li>Identify opportunities arising from new companies, projects, events and developments in the market.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Bachelor's degree in Hospitality Management, Business Administration, Marketing, Sales or a related field is preferred.</li> <li>Minimum 2 3 years of experience in hotel sales, preferably within a branded or international hotel environment.</li> <li>Previous experience in Corporate, MICE, Government, Leisure, Travel Trade or Group Sales is highly preferred.</li> <li>Proven track record of achieving sales targets and generating new business.</li> <li>Strong knowledge of the Doha/Qatar corporate and hospitality market is an advantage.</li> <li>Experience managing corporate accounts and developing long-term client relationships.</li> <li>Experience preparing proposals, quotations and negotiating commercial terms.</li> <li>Knowledge of hotel sales processes, revenue principles and market segmentation.</li> <li>Experience using CRM systems, Opera or other hotel systems is an advantage.</li> <li>Proficiency in Microsoft Office, particularly Excel and PowerPoint.</li></ul></div>

Job Description <div> <p> <strong>Fitness Instructor </strong> </p> <p>We are seeking an energetic, certified, and passionate Group Fitness Instructor to lead safe, engaging, and results-driven group exercise classes. The ideal candidate will motivate participants of varying fitness levels while maintaining a positive, inclusive, and professional environment.</p> <ul> <li>Lead a variety of Group classes such as HIIT, Functional Training, Circuit Training, Strength &amp; Conditioning, Bootcamp, Core, Stretching and Cardio</li> <li>Ensure all dealings with guests at the Fitness areas meet or exceed the operating standards.</li> <li>Ensure the health and safety of guests are paramount at all times.</li> <li>Coordinate and facilitate sports and recreational activities.</li> <li>Interact with guests in a friendly and approachable manner, promoting the benefits of physical activity and healthy living.</li> <li>Collaborate with the team to plan and execute special events, themed fitness programs, or wellness initiatives. Contribute ideas for new attractions or experiences that promote physical activity and guest engagement.</li> <li>Ensure proper inventories of all operating equipment are conducted in line with audit standards to effectively manage operational costs.</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Certified Group Fitness Instructor from a recognized organization (ACE, AFAA, NASM, REPs, EREPS, Les Mills, or equivalent).</li> <li>Valid CPR, AED, and First Aid Certification preferably but not mandatory </li> <li>Minimum 2 years of experience leading group fitness classes.</li> <li>Strong communication and motivational skills.</li> <li>Excellent customer service and interpersonal skills.</li> <li>Professional appearance and positive attitude.</li> <li>Ability to speak other languages and a basic understanding of local languages will be an advantage</li></ul></div>

Job Description <div> <p> <strong> <strong>What do we expect from you?</strong> </strong> </p> <p>Under the general guidance of the Director of Food &amp; Beverage or any other authorized by the management, assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Doha Vision.</p> <p> <strong> <strong>How your day looks like:</strong> </strong> </p> <ul> <li>Provide friendly, courteous, and professional service at all times</li> <li>Ensure good communication with Management</li> <li>Maintain complete knowledge of all menu items</li> <li>Prepare and check tables before service</li> <li>Clear and reset tables</li> <li>Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest</li> <li>Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times</li> <li>Ensure that all cleaning duties are completed in allocated times to the Company standards</li> <li>Complete all opening and closing procedures</li> <li>Must be proficient in effective and efficient table maintenance</li> <li>Be assertive and attentive at ALL times</li> <li>Have thorough knowledge of all product and service procedures</li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li> <li>Previous work experience in a restaurant/food and beverage setting</li> <li>Flexibility with shifts of the outlet dependent on business demands</li></ul></div>

Job Description <div> <p> <strong> <strong>How your day looks like:</strong> </strong> </p> <p> </p> <ul> <li>Support content management/updates/submissions across Mondrian Doha websites, intranet, corporate micro-sites etc. Includes monitoring and reporting</li> <li>Owns the Digital request process by creating one off landing pages, updating and testing special offers on mhg.com and making brand updates as requested</li> <li>Traffic and place all digital display media including ad buys and retargeting. Conduct testing, analysis and reporting</li> <li>Manage the traffic, reporting and update of email marketing campaigns and programs</li> <li>Work with the Revenue team to create, post, and monitor the performance of promotional rates and packages. These need to be optimized and monitored for social media, review sites, email, display, and search engine marketing to ensure we maximize the conversion of each channel</li> <li>Work with the Reservation team to maintain accurate and up-to-date content on all confirmations, cancellations and pre arrival emails</li> <li>Work with F&amp;B Marketing Executive to execute impactful digital marketing campaigns to drive revenues. Ensure that digital content from all outlets is current and is deployed to drive revenues</li> <li>Manage image database for OTA's and GDS. Continually reviews content and updates as necessary</li> <li>Own, maintain and manage our content on third party/partner websites. Fact check and ensure accuracy. gather new and updated information from the Digital and Brand Marketing teams</li> <li>Maintain and develop accurate documentation for all components and best practices of digital marketing campaigns including lists, timelines, creative, response rates and revenue</li> <li>Manage the property online event calendar and Back of House Magazine by making sure that content is reviewed and published as necessary</li> <li>Research and help to develop digital brand partnerships</li> <li>Produce weekly/monthly reporting and analytics for distribution</li> <li>Develop and optimize engaging companywide campaigns that are scalable by brand and region</li> <li>Work with Social Media Executive on MHG corporate social and property communities across all of our social media presences</li> <li>Responsible for growing brand awareness and reach for Mondrian Doha and markets</li> <li>Develop and optimize engaging campaigns that are relevant for their market and ensure that the campaigns support and work in concert with the corporate social media strategy</li></ul></div>

<p>This role involves contributing to the overall success of the culinary team by executing tasks with precision, collaborating with colleagues, and maintaining a positive and efficient working environment. Assume responsibility for the assigned culinary section and any other special task assigned from time to time by the Sous Chef and Junior Sous Chef. Responsible for preparing, portioning, monitoring temperature, and garnishing foods to ensure that methods of cooking and garnishing and sizes of portions are as prescribed. Receive and examine food supplies required for the menu in order to ensure quality and quantity ensuring that it meet the established standards and specifications. Ensure preparation is carried out to the correct specifications and recipes in a timely manner. Ensure guest satisfaction and food quality standards. Proper use of materials in a continuous effort to keep wastage to a minimum. Perform all the tasks mentioned on the task list together with any additional duty assigned from time to time by the Sous Chef or Junior Sous Chef. Adhere to and enforce strict hygiene and safety standards, contributing to the overall cleanliness and organization of the kitchen.</p><p><strong>Desired Candidate Profile</strong></p><p>Higher Secondary or equivalent Professional kitchen apprenticeship or chefs training course and previous experiences in quality establishments along with good culinary skills 1-2 years experience in the same role or 3 years experience as Demi Chef in a similar field Good knowledge in Food Safety and HACCP Experience in Turkish buffet restaurant is an added advantage</p>

<p>Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Consistently offer professional, friendly and engaging service</p><p>Processing of guest check-ins by confirming reservations, assigning rooms in collaboration with Housekeeping and Reservations, issuing and activating room key.</p><p>Responsible of all payment types such as cash, checks, debit, credit and all room charges.</p><p>Process all check-outs including resolving any late and disputed charges while ensuring all service standards are followed</p><p>Maintain accurate records of daily transactions and cash handling, which includes currency exchange and balancing a float</p><p>Handle guest requests, questions and concerns effectively and promptly</p><p>Promote a professional team environment</p><p>Follow department policies, procedures and service standards</p><p>Performs any and all other tasks assigned by management</p><p>Upholds the highest standard of internal and external customer service at all times</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficient in the English Language (verbal &amp; written), second language is an advantage</li><li>Previous working knowledge of Opera is an asset</li><li>Required knowledge of MS Office</li><li>Must be able to handle multiple tasks in a dynamic, fast-paced environment</li><li>Ability to focus attention to guest needs, remaining calm and courteous at all times.</li><li>Strong interpersonal and problem solving abilities</li></ul>

<p>We're looking for a vigilant and professional Security Officer to join our team in Lusail, Qatar. In this role, you'll be instrumental in maintaining a safe and secure environment for our employees, visitors, and valuable assets. As a Security Officer, you'll combine your analytical mindset with decisive action to prevent security incidents and respond effectively to any disturbances. We're seeking someone who is organized, detail-oriented, and capable of remaining calm under pressure while fostering a collaborative and inclusive workplace culture.</p><p>Patrol designated areas systematically to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points Monitor and authorize the entrance and departure of employees, visitors, and other personnel to guard against theft and maintain premises security Respond promptly to alarms and investigate disturbances with professionalism and sound judgment Write detailed and accurate incident reports and maintain comprehensive daily activity logs Operate and monitor surveillance cameras and other security equipment with proficiency and attention to detail Perform access control procedures and conduct security screening of personnel and vehicles as required Escort or drive motor vehicles to transport individuals to specified locations and provide personal protection when necessary Collaborate effectively with local law enforcement agencies and security personnel when circumstances require Adhere to all company policies and procedures related to health, safety, and environmental standards Demonstrate exceptional customer service by addressing inquiries and concerns from employees and visitors in a friendly and professional manner Stay current with security protocols, industry best practices, and Qatar-specific security regulations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent qualification</li><li>Valid security guard license recognized in Qatar</li><li>Minimum 2-3 years of professional experience in security operations</li><li>First Aid and CPR certification (current and valid)</li><li>Excellent physical fitness and stamina to perform duties effectively</li><li>Proficiency in surveillance and monitoring techniques</li><li>Strong knowledge of emergency response procedures and protocols</li><li>Exceptional communication and interpersonal skills</li><li>Proven ability in conflict resolution and de-escalation techniques</li><li>Competent in report writing and basic computer skills</li><li>Comprehensive knowledge of local laws and regulations related to security operations in Qatar</li><li>Familiarity with security protocols and industry best practices</li><li>Ability to remain calm, composed, and make sound decisions under pressure</li><li>Willingness to work flexible hours, including nights, weekends, and holidays as required</li><li>Fluency in English; knowledge of Arabic is preferred</li><li>Ability to work effectively in a diverse, multicultural environment</li><li>Valid work permit or visa eligibility for employment in Qatar</li><li>Strong organizational skills and attention to detail</li><li>Resilience and adaptability in dynamic security environments</li></ul>

<p><br></p><p>What is in it for you:</p><ul><li>Employee benefit card offering discounted rates in Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><p>What you will be doing:</p><ul><li>Actively share ideas, opinions and suggestions to improve the environment and menus</li><li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards</li><li>Communicate effectively with the rest of the team and thrive for guest feedback</li><li>Assist the Chef de Partie in the daily operation of the assigned kitchen section.</li><li>Prepare, cook, and present dishes according to hotel recipes and quality standards.</li><li>Ensure all food is prepared and served in a timely and consistent manner.</li><li>Maintain cleanliness, organization, and hygiene standards in accordance with HACCP and hotel policies.</li><li>Monitor stock levels and assist with inventory control and ordering.</li><li>Support the training and guidance of junior kitchen colleagues when required.</li><li>Work closely with the culinary team to ensure smooth kitchen operations and guest satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Your experience and skills include:</p><ul><li>Minimum of 2 3 years of experience in a similar role, preferably within an international hotel environment.</li><li>Culinary qualification or relevant professional training is an advantage.</li><li>Good knowledge of food preparation techniques, kitchen operations, and HACCP food safety and hygiene standards.</li><li>Ability to work efficiently in a fast-paced environment while maintaining high-quality standards.</li><li>Strong teamwork, communication, and organizational skills.</li><li>Must maintain a neat, clean, and professional appearance in accordance with hotel standards.</li></ul>

<p>The Digital Marketing Manager is responsible for leading the digital marketing strategy, e-commerce performance and online customer experience across Rixos Premium Qetaifan Island North, Meryal Waterpark, Azure Beach Doha and all associated restaurants, bars, wellness and retail outlets. Reporting to the Cluster Director of Marketing &amp; Communications, this role is accountable for driving direct revenue, increasing digital acquisition, enhancing customer engagement and delivering measurable commercial results across all digital channels. The role oversees the development and execution of integrated digital marketing initiatives, including paid media, website management, search engine optimisation (SEO), CRM and marketing automation, digital analytics, conversion rate optimisation (CRO), content marketing and emerging digital technologies. Working closely with Revenue Management, Sales, Operations and the regional marketing teams, the Digital Marketing Manager ensures every digital touchpoint supports the destination's commercial objectives whilst maintaining the highest standards of the Rixos and Accor brands. As the digital lead for one of the region's most unique integrated hospitality and entertainment destinations, the Digital Marketing Manager will champion innovation, optimise the guest journey from discovery to post-stay engagement, and continuously identify opportunities to increase direct bookings, ticket sales, memberships, ancillary revenue and customer loyalty through data-driven marketing strategies and best-in-class digital experiences.</p><p><strong>Performance Marketing &amp; Paid Media</strong></p><p>Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Own the full paid media strategy and annual digital budget finalized by the Cluster Director of Marketing across Google Ads, Meta, TikTok, Snapchat. Manage OTA-adjacent performance channels (TripAdvisor, Booking.com. Expedia) in coordination with the Revenue and regional digital team. Own campaign structure, audience architecture, bidding strategy, creative testing and budget pacing; run a continuous A/B and incrementality testing programme across creative, landing pages and offers. Manage and report against the core KPI set: ROAS, CPA, CPC, CTR, direct revenue contribution, booking-engine conversion rate, ticket yield, cost per membership acquired and share of direct bookings. Manage agency and media partner relationships, briefs, scopes of work and commercial performance reviews.</p><p><strong>Website &amp; Content Management</strong></p><p>Take full ownership of content management, publishing and optimisation across all brand websites and the Meryal Waterpark site, each with its own brand voice, audience, booking path and commercial objectives. Manage day-to-day publishing in the relevant CMS platforms: page builds, content updates, offer and package pages, campaign landing pages, seasonal takeovers, menu and attraction updates, opening hours, and event listings. Coordinate with agencies and central digital team on site releases, integrations, hosting, domains and technical troubleshooting.</p><p><strong>CRM &amp; Email Marketing</strong></p><p>Own the CRM and lifecycle communication strategy for the destination: guest database segmentation, campaign calendar, journey design and automation. Build, test and deploy email campaigns and automated journeys: pre-arrival, in-stay, post-stay, win-back, abandoned booking, birthday and anniversary, waterpark annual pass renewal, spa and fitness membership lifecycle, and F&amp;B reservation nurture. Manage database health, growth and compliance: consent capture, opt-in mechanics, list hygiene, deliverability, suppression management and adherence to applicable data protection requirements. Grow first-party data capture across the destination, waterpark ticketing, WiFi capture, restaurant reservations, spa bookings, retail activations and on-property QR touchpoints and build the audience segments that feed both CRM and paid social.</p><p><strong>F&amp;B, Waterpark, Retail and Wellness Marketing</strong></p><p>Food&amp; beverage: build the digital demand plan for the restaurant and bar portfolio, covers-driving campaigns, themed nights/events and seasonal promotions, reservation platform optimisation, menu and imagery publishing, food content production, and delivery/aggregator presence where applicable. Waterpark: Drive online ticket sales and annual pass acquisition for Meryal Waterpark, manage the e-commerce funnel end to end, optimise the ticketing path, run dynamic and dated-offer campaigns, and support attraction launches, capacity management messaging and family/group targeting. Retail: Support the retail proposition through destination footfall campaigns, tenant co-marketing, directory and listing management, and integration of retail content into the resort and waterpark digital properties. Wellness: Market Hotel's wellness, fitness and sports club, build membership acquisition and retention campaigns, treatment and package promotions, class programme visibility, and wellness content that supports both in-house guest capture and local resident membership sales. Beach Club &amp; Entertainment: Support the Beach Club and the entertainment programme with campaign, content and listing support appropriate to a lifestyle audience distinct from the resort guest.</p><p><strong>Team &amp; Stakeholder Management</strong></p><p>Lead, coach and develop the digital ecosystem, setting objectives and maintaining a high standard of execution. Partner daily with Revenue Management, Reservations, F&amp;B, Spa &amp; Recreation, Waterpark Operations, Retail Leasing, Guest Relations and the regional digital team. Brief and manage creative, media, production and technology partners, and hold them accountable to agreed commercial outcomes. Act as a guardian of Rixos and Accor brand standards across every digital touchpoint of the destination.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Marketing, Communications, Business, or a related field. At least 3-4 years of proven working experience as a Digital Marketing Manager or similar role. Strong understanding of digital marketing concepts, best practices, and tools. Hands-on experience with SEO, Google Ads, Facebook Business Manager, email marketing tools, and CMS platforms (e.g., WordPress, etc). Excellent analytical skills and experience with reporting tools. Creative thinking and problem-solving abilities. Strong communication and leadership skills. Ability to work independently and manage multiple projects simultaneously. Certification in digital marketing is a plus.</p>

<p>This position is responsible for delivering a fast, accurate, and efficient food &amp; beverage service to our guests, ensuring exceptional service standards are maintained according to our guest s expectations. To welcome, smile, and greet our guests. Suggest and professionally upsell food &amp; beverage products. To serve all our guests &amp; colleagues with fast, efficient, and accurate service. Attend and accommodate guests reasonable requests and ensure all queries are responded to promptly and on time. To be knowledgeable about the menu and information about the food and beverage offerings available to answer guests questions. Take food and beverage orders and ensure that orders are communicated to the kitchen and bar promptly and accurately.</p><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma</p><p>Previous service experience is an asset</p><p>Knowledge about the Point-of-Sale System is an asset</p><p>Excellent communication and organizational skills</p><p>Strong interpersonal and problem-solving abilities</p><p>Basic Food Safety Certificate</p><p>Arabic Speaking is an added advantage</p><p>Ability to work well under pressure in a fast-paced environment</p>

<p>Responsible for preparing and serving drinks, engaging with guests, and ensuring an excellent guest experience, as well as the ability to work in a fast-paced environment while maintaining a friendly and professional attitude.</p><p>Prepare and serve alcoholic and non-alcoholic beverages according to recipes and guest requests.</p><p>Interact with guests in a friendly and professional manner, providing recommendations and answering questions about the menu.</p><p>Maintain cleanliness and organization of the bar area.</p><p>Monitor and manage inventory levels, restocking as needed and informing management of shortages.</p><p>Follow all health, safety, and sanitation regulations to ensure a clean and safe working environment.</p><p>Collaborate with team members and assist with other duties as needed, such as serving food or assisting with special events.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous bartending experience preferred. Knowledge of classic and modern cocktail recipes. Ability to multitask and work efficiently under pressure. Strong guest service and communication skills. Ability to stand for extended periods and lift heavy items Flexible schedule, including nights, weekends, and holidays.</p>

<p>We're looking for a vigilant and professional Security Officer to join our team in Lusail, Qatar. In this role, you'll be instrumental in maintaining a safe and secure environment for our employees, visitors, and valuable assets. As a Security Officer, you'll combine your analytical mindset with decisive action to prevent security incidents and respond effectively to any disturbances. We're seeking someone who is organized, detail-oriented, and capable of remaining calm under pressure while fostering a collaborative and inclusive workplace culture.</p><p>Patrol designated areas systematically to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points Monitor and authorize the entrance and departure of employees, visitors, and other personnel to guard against theft and maintain premises security Respond promptly to alarms and investigate disturbances with professionalism and sound judgment Write detailed and accurate incident reports and maintain comprehensive daily activity logs Operate and monitor surveillance cameras and other security equipment with proficiency and attention to detail Perform access control procedures and conduct security screening of personnel and vehicles as required Escort or drive motor vehicles to transport individuals to specified locations and provide personal protection when necessary Collaborate effectively with local law enforcement agencies and security personnel when circumstances require Adhere to all company policies and procedures related to health, safety, and environmental standards Demonstrate exceptional customer service by addressing inquiries and concerns from employees and visitors in a friendly and professional manner Stay current with security protocols, industry best practices, and Qatar-specific security regulations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent qualification</li><li>Valid security guard license recognized in Qatar</li><li>Minimum 2-3 years of professional experience in security operations</li><li>First Aid and CPR certification (current and valid)</li><li>Excellent physical fitness and stamina to perform duties effectively</li><li>Proficiency in surveillance and monitoring techniques</li><li>Strong knowledge of emergency response procedures and protocols</li><li>Exceptional communication and interpersonal skills</li><li>Proven ability in conflict resolution and de-escalation techniques</li><li>Competent in report writing and basic computer skills</li><li>Comprehensive knowledge of local laws and regulations related to security operations in Qatar</li><li>Familiarity with security protocols and industry best practices</li><li>Ability to remain calm, composed, and make sound decisions under pressure</li><li>Willingness to work flexible hours, including nights, weekends, and holidays as required</li><li>Fluency in English; knowledge of Arabic is preferred</li><li>Ability to work effectively in a diverse, multicultural environment</li><li>Valid work permit or visa eligibility for employment in Qatar</li><li>Strong organizational skills and attention to detail</li><li>Resilience and adaptability in dynamic security environments</li></ul>

<p>This position is responsible for preparing high-quality coffee and beverages, providing excellent guest service, and maintaining a clean and organized workspace. This role requires attention to detail, the ability to work in a fast-paced environment, and a passion for coffee and hospitality. Prepare and serve a variety of hot and cold beverages, including coffee, espresso drinks, teas, and smoothies. Greet and interact with guest in a friendly and professional manner, providing recommendations and answering questions about the menu. Operate and maintain coffee equipment, including espresso machines, grinders, and brewers. Ensure consistency in drink preparation by following recipes and quality standards. Maintain cleanliness and organization of the coffee bar, workstations, and seating areas. Stock and replenish coffee beans, syrups, milk, and other supplies as needed. Follow all health and safety regulations, including proper food handling and sanitation procedures. Assist with additional tasks as needed.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a barista is preferred.</li><li>Knowledge of coffee brewing methods and espresso drinks is a plus.</li><li>Strong guest service and communication skills.</li><li>Ability to work in a fast-paced environment and handle multiple orders simultaneously.</li><li>Must be punctual, reliable, and a team player.</li><li>Ability to stand for long periods and lift items such as milk jugs and coffee bean bags.</li><li>Flexible schedule, including early mornings, weekends, and holidays.</li></ul>

<p>This position is responsible in ensuring a high quality of service in greeting and assisting our guests. Be familiar with the Restaurant menus and be able to upsell. Welcome guests to the venue and consistently offer professional, friendly, and engaging service. Greet guests upon their departure. Provide accurate wait times and monitor waiting lists to assist guests regarding all food and beverage menu items in an informative and helpful way. Manage reservations. Have full knowledge of food and beverages list and promotions. Escort the guest to dining or bar areas. Provide menus and announce the waiter /waitress s name following outlets policies, procedures, and service standards. Coordinate with the team bout available seating options. Follow all safety and sanitation policies when communicating with guests.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High School Diploma</li><li>Previous Hostess experience is an asset</li><li>Knowledge about the Point-of-Sale System is an asset</li><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem-solving abilities</li><li>Basic Food Safety Certificate</li><li>Ability to work well under pressure in a fast-paced environment</li></ul>

<p>We're looking for a vigilant and professional Security Officer to join our team in Lusail, Qatar. In this role, you'll be instrumental in maintaining a safe and secure environment for our employees, visitors, and valuable assets. As a Security Officer, you'll combine your analytical mindset with decisive action to prevent security incidents and respond effectively to any disturbances. We're seeking someone who is organized, detail-oriented, and capable of remaining calm under pressure while fostering a collaborative and inclusive workplace culture. Patrol designated areas systematically to prevent and detect signs of intrusion, ensuring the security of doors, windows, gates, and other access points Monitor and authorize the entrance and departure of employees, visitors, and other personnel to guard against theft and maintain premises security Respond promptly to alarms and investigate disturbances with professionalism and sound judgment Write detailed and accurate incident reports and maintain comprehensive daily activity logs Operate and monitor surveillance cameras and other security equipment with proficiency and attention to detail Perform access control procedures and conduct security screening of personnel and vehicles as required Escort or drive motor vehicles to transport individuals to specified locations and provide personal protection when necessary Collaborate effectively with local law enforcement agencies and security personnel when circumstances require Adhere to all company policies and procedures related to health, safety, and environmental standards Demonstrate exceptional customer service by addressing inquiries and concerns from employees and visitors in a friendly and professional manner Stay current with security protocols, industry best practices, and Qatar-specific security regulations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent qualification</li><li>Valid security guard license recognized in Qatar</li><li>Minimum 2-3 years of professional experience in security operations</li><li>First Aid and CPR certification (current and valid)</li><li>Excellent physical fitness and stamina to perform duties effectively</li><li>Proficiency in surveillance and monitoring techniques</li><li>Strong knowledge of emergency response procedures and protocols</li><li>Exceptional communication and interpersonal skills</li><li>Proven ability in conflict resolution and de-escalation techniques</li><li>Competent in report writing and basic computer skills</li><li>Comprehensive knowledge of local laws and regulations related to security operations in Qatar</li><li>Familiarity with security protocols and industry best practices</li><li>Ability to remain calm, composed, and make sound decisions under pressure</li><li>Willingness to work flexible hours, including nights, weekends, and holidays as required</li><li>Fluency in English; knowledge of Arabic is preferred</li><li>Ability to work effectively in a diverse, multicultural environment</li><li>Valid work permit or visa eligibility for employment in Qatar</li><li>Strong organizational skills and attention to detail</li><li>Resilience and adaptability in dynamic security environments</li></ul>

<p>Oversees all hotel credit and accounts receivable functions. Reviews and approves credit applications in line with company policies. Conducts credit checks for corporate, government, and travel agency accounts. Follows up on outstanding balances and ensures timely collections. Reviews aging reports and supports effective collection strategies. Ensures accurate billing for groups, events, long stay guests, and corporate accounts. Verifies supporting documents and resolves billing disputes with relevant departments. Maintains accurate and compliant credit files and documentation. Prepares credit reports, reconciliations, and month end summaries. Supports internal and external audits with required documentation. Coordinates closely with Front Office, Sales, Events, and Finance teams. Communicates with clients regarding billing inquiries, payments, and credit terms. Builds and maintains positive relationships with clients and business partners.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in hotel credit, accounts receivable, or finance (hospitality experience preferred).</li><li>Strong understanding of credit procedures, billing, and collection processes.</li><li>High level of accuracy, integrity, and attention to detail.</li><li>Strong communication and negotiation skills.</li><li>Ability to work independently and manage deadlines.</li><li>Proficiency in PMS, accounting systems, and MS Excel.</li></ul>

<p>We are seeking an enthusiastic and professional **Lobby Ambassador** to join our dynamic team in Lusail, Qatar. As a Lobby Ambassador, you will be the face of our organization, creating exceptional first and lasting impressions for every guest. You will serve as a key point of contact in the lobby, delivering outstanding guest service and acting as a brand ambassador while maintaining a visible, engaging presence throughout the public spaces. This role offers an exciting opportunity to make a meaningful impact on guest experiences in a fast-paced, luxury hospitality environment.</p><p>Welcome guests warmly upon arrival and departure, creating positive and memorable first impressions that set the tone for their stay</p><p>Maintain a visible and professional presence in the lobby, actively engaging with guests and embodying the organization's brand values</p><p>Provide accurate, detailed information about hotel facilities, services, events, and local attractions in Lusail and surrounding areas</p><p>Anticipate guest needs proactively and personalize their experience by recognizing preferences, preferences, and special requests</p><p>Handle guest inquiries, requests, and concerns with professionalism and empathy, ensuring timely and satisfactory resolution</p><p>Support front office operations during peak periods, assisting with check-in and check-out processes to ensure smooth guest flow</p><p>Coordinate luggage handling and room escorting services, providing in-room orientation and assistance as needed</p><p>Monitor public areas consistently to ensure cleanliness, organization, and optimal guest comfort at all times</p><p>Stay informed about daily events, hotel activities, promotions, and local recommendations to enhance guest engagement</p><p>Collaborate seamlessly with front office, housekeeping, concierge, and other departments to ensure coordinated service delivery</p><p>Follow up on guest requests and feedback to demonstrate commitment to exceptional service standards</p><p>Maintain professional appearance and grooming standards that reflect the luxury hospitality environment</p><p>Resolve operational challenges efficiently while maintaining composure in high-pressure situations</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent verbal communication skills with the ability to engage guests professionally and warmly</li><li>Fluency in English; proficiency in additional languages (Arabic, French, or Mandarin) highly valued in our Lusail location</li><li>Proficient knowledge of computer systems including Microsoft Word, Excel, and Outlook</li><li>Strong multitasking ability with the capacity to prioritize effectively in a fast-paced environment</li><li>Exceptional attention to detail and organizational skills</li><li>Outstanding customer service expertise with a genuine passion for hospitality</li><li>Problem-solving skills and the ability to handle guest concerns with empathy and decisiveness</li><li>Physical stamina to stand for extended periods and move throughout the lobby area</li><li>Professional demeanor and polished appearance consistent with luxury hospitality standards</li><li>Minimum 2-3 years of customer-facing experience in a hospitality or upscale service environment</li><li>Proven track record in guest relations or front-of-house operations</li><li>Experience working in luxury hotels or high-end hospitality settings preferred</li><li>Demonstrated ability to recognize and respond to guest preferences and personalize service</li><li>High school diploma or equivalent; bachelor's degree in hospitality, business, or related field preferred</li><li>Hospitality training or certification programs are advantageous</li><li>Proactive, positive, and energetic personality with genuine enthusiasm for guest service</li><li>Empathetic and emotionally intelligent team player who makes people feel valued</li><li>Humble, adaptable, and open to feedback with a willingness to embrace organizational culture</li><li>Resilient and composed under pressure, maintaining professionalism in challenging situations</li><li>Collaborative mindset with strong liaison and coordination abilities across departments</li><li>Inclusive approach to working with diverse guests and team members from various backgrounds</li><li>Commitment to continuous learning and professional development in the hospitality industry</li></ul>