وظائف بنوك في قطر 2026

من ٠ إلى ٠ سنة بيت.كوم

Associate, Retail Recovery Control (Qatarization)

On-site - قطر ٨ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be responsible for assisting the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives. Main Responsibilities A. Shareholder & Financial: - - - - - - - - - - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. Assist with analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher-end buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. Assist the remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. Assist the collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. Implements KPI’s and best practices for Retail Recovery Control. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. B. Customer (Internal & External): - - - - - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders), filing of charges with C. Internal (Processes, Products, Regulatory): - - - - - - - - - - - - - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. Manage the public auctions process and ensure the independence over the selection and evaluation of bids. Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re scheduled Loans Report, Collateral (Vehicles) Sold Report. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in accordance with QNB policies and procedures and in compliance with QCB regulations. Education and Experience Requirements Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Manager, Retail Recovery Control (Qatarization)

On-site - قطر ٨ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be responsible for managing the collection process for assigned portfolio of delinquent Retail customers of QNB (as assigned by SVP, Retail Recovery Control) with the objective of progressively reducing overall overdue credit exposure of the bank (Retail NPL Portfolio) through implementation of loan re-structuring, collection and collateral asset sale strategies using coordination and interaction with the defaulting customers, Legal personnel, the state police authorities and external debt collection agencies hired by the bank, if any. The Retail NPL Portfolio will include but not limited to over-due personal loans and advances, late credit cards payments and defaulted vehicle loans and mortgage loans. The Retail Division Collection Unit will report on a dotted line basis to the SVP, Retail Recovery Control. The incumbent will closely coordinate with, and monitor and supervise, the Retail Collection Unit to monitor and control Retail NPL accounts’ operations to comply with the agreed remedial account strategy, bank’s procedures and guidelines and to achieve bank’s objectives. Main Responsibilities A. Shareholder & Financial: - - - - - - - - - - Implement the bank has approved overdue loans collections strategy to minimize loss to the bank. Continuously identify ways to improve collection process and recommend implementation. Conduct thorough analysis of the bank’s Retail NPL portfolio to identify bucket-wise trends and formulate strategies to ensure progressive reduction in bucket-wise outstanding / overdue figures, especially for the higher end buckets (associated with high probability of default). For the lower-end buckets (representing one or two instalments overdue), ensure proactive steps are immediately taken to collect the overdue amounts on timely basis to prevent the outstanding amounts from moving to the higher-end default buckets. Pro-actively participate in the preparation / updating of policies and procedures to meet the needs of current market and working environment to protect the best interests of the bank and to ensure efficient and effective process flow of the Department’s functions. Formulate feasible remedial / collection strategy for re-structuring / re-scheduling of defaulting clients’ accounts, obtain approval from relevant approving authority, negotiate and finalize with customer and implement approved work-out strategy and action plan in an efficient and effective manner, and continuously identify ways to improve collection process, and ensure close follow up and monitoring for compliance with agreements to minimize losses for the bank. Properly implement collection and provisioning process in accordance with QNB’s policies and procedures and in compliance with QCB and other relevant regulatory requirements, accounting standards, and industry norms. Work closely and coordinate with all concerned QNB Business units, Credit Risk officers, Department’s staff and third party collection agents engaged by the bank to aggressively pursue their collection objectives and goals. Adhere to, and achieve collection control team Benchmark levels, and KPIs, as stated by EVP, Group Remedial. Implements KPI’s and best practices for Retail Recovery Control. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. B. Customer (Internal & External): - - - - - Ensure full knowledge and understanding of all Retail NPL cases assigned including reviewing all customer and deal information including conducting site visits, and assessing the true status of the customer’s business, Maintain close links with market intelligence to quickly respond to identified risk issues and potential problems. Build and maintain strong and effective working relationship with the Retail Banking Division – Collections Unit, the QNB Legal Department and all other concerned QNB units, as well as external third party professionals, legal consultants, government officials, etc. to achieve the Department’s goals and objectives. Keep close tabs and follow up on customer activities and whereabouts through communication with such customer’s employer, Telecommunication companies, Ministry of Interior information centers, credit bureaus, etc. Implement policies/ procedures and related processes pertaining to the Retail NPL collections function, which includes guidelines for initiating contact with the errant customers (verbal/ written reminders), C. Internal (Processes, Products, Regulatory): - - - - - - - - - - - - - Work closely and proactively with Retail Banking and Asset & Wealth Management Business units, and or the Early Warning officers to identify non-performing customers. Collect updated information on the identified Retail NPL customer by conducting comprehensive checking with all possible resources including QCB Credit Bureau, other bankers, suppliers, buyers, competitors and other relevant third parties [without duplicating checking already made by the Early Warning officers]. Assign / transfer the overdue Retail accounts to the Retail Collection Unit for day-to-day management as soon as deemed necessary and appropriate (after exhaustive efforts by the business area to settle the overdue balances have failed). Supervise, monitor and control the Retail Collection Unit’s activities to ensure proper implementation of agreed collection strategies in an efficient and effective manner, and in compliance with the bank’s policies and. Procedures, as well as QCB regulations. Immediately advised the bank’s Legal personnel of such Retail NPL accounts and provide them with relevant legal documentation related to the exposure as early as possible so that timely action can be initiated to avoid further deterioration of the account and or initiate early recovery of the overdue amounts including conducting thorough legal documentation review and security / collateral confirmation and re-valuation to assess the current legal and collateral position of the bank to formulate the appropriate remedial, re-structuring / and collection strategy for such account with the best interests of the bank in mind and or to assist in building up bank’s case against the customer. Determine updated collateral [real estate and movable assets] values and mark to market values of securities pledged – if any, and assess the liquidity of such collateral to estimate recovery potential upon liquidation scenario execution. Recommend, in coordination with Retail Collection Unit, engagement of competent and reputable external debt collectors to augment retail collection efforts, especially for overseas defaulters overseas, and manage the relationship by ensuring the existence of a process whereby timely and updated information regarding defaulting / absconding customers is provided to them to help the agencies in their efforts to track such customers; and in turn periodic collection status reports are given to the Department to update us on developments. Responsible for recommending termination of low performing debt collectors. Initiate and recommend, in coordination with Retail Collection Unit and QNB Legal Counsel, the engagement of competent external legal counsel, and or referral / filing of case against the erring customer with the Police authorities if deemed necessary and appropriate, particularly for large and complicated delinquent exposures and difficult / non-cooperative clients. Prepare and release Legal Notices when cases are filed, and cancel such Notices when cases are settled. Closely follow up and monitor Retail NPL cases referred to external collection agents, external legal counsel, police authorities and or legal [civil/ criminal] courts and provide regular periodic reports summarizing status and developments of such cases. Execute on timely basis the required actions related to the management, control, monitoring, maintenance and reporting of Retail NPL portfolio including but not limited to: formulation / negotiation and finalization of re structuring / re-scheduling agreement with customers – including tenor extensions; reversal of accrued interests; interest rate reductions; re-activation of credit cards; determination and booking of Loan Loss Provisions, in accordance with the delegated authorities granted by the Group Credit Committee, the Bank’s policies and procedures and the QCB requirements. Manage the public auctions process and ensure the independence over the selection and evaluation of bids. Properly record loan loss provisions in accordance with appropriate Senior Management approval and QCB requirements. In coordination with the Retail Collection Unit, ensure the preparation of timely and accurate information concerning the bank’s delinquent Retail accounts portfolio and collection and control status reports for the SVP, Retail Recovery Control, Group Chief Risk Officer and concerned Senior Management, the internal and external auditors, and Group’s Compliance and Legal functions, relevant regulators, as and when required. The Reports will include but are not limited to: Daily Risk Report, Vehicle Repossession Report, Police Cases Report (cases raised or filed), and Ex-Staff Outstanding Report. Deceased Customers Report Reversed Interest Report. Re scheduled Loans Report, Collateral (Vehicles) Sold Report. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - responsible for identifying errant customers, and closely working with Retail Banking Division – Collection Unit, for containing, minimizing and or reducing the bank’s NPL portfolio exposure levels and mitigate risks of further deterioration, through formulation and implementation of a feasible re-scheduling agreement; frequent customer contacts to monitor customer’s activities and status; taking of legal action and enforcement of security if any, and the aggressive pursuance of the repayment of the overdue debt through all legal and market accepted means in accordance with QNB policies and procedures and in compliance with QCB regulations. Education and Experience Requirements --Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 8 years of relevant experience, preferably within a highly rated international bank [or other comparable financial services or consultancy company] in a Retail or Corporate risk function. </div>

دوام كامل من ٠ إلى ٠ سنة جولف تالنت

Assistant Operation Manager

On-site - قطر - الدوحة ٢٠ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

1. Process transactions including account opening and management, remittances and inquiries, loan issuance and repayment, treasury back-office operations, and trade finance transactions (L/G, L/C, Funded Risk Participation), etc. Input the transactions into the system and submit them to the Head/Deputy Head of the Banking Department for checking and authorization. 2. Strictly follow the requirements of the AML/CFT Manual and Compliance Manual. Carry out AML checks during transaction processing and implement the Bank's AML policy. Report any suspicious transactions to the Head of the Banking Department. 3. Assist in updating the regulations and internal protocols related to the Bank's commercial banking services. 4. Complete the reconciliation of customers' bank accounts on a monthly basis and the Bank's Nostro accounts on a daily basis. Record transactions daily and file the processed transaction vouchers on a regular basis. 5. Communicate with counterparts at correspondent/respondent banks using effective communication skills, and process payments in all currencies. 6. Prepare transaction reports for Senior Management, Head Office, regulatory authorities, and external auditors. Analyze operational data and submit it to the Head of the Banking Department for review. 7. Assist in updating and optimizing the Bank's related products and procedures.• Bachelor's degree in Banking, Finance, Business Administration, Economics, or a related discipline. • Professional certifications such as CDCS (Certified Documentary Credit Specialist), CSDG (Certificate in Specialist Documentary Guarantees), or CAMS (Certified Anti-Money Laundering Specialist) will be considered an advantage. • Strong analytical and statistical analysis skills with the ability to interpret operational and financial data. • Age preferably below 35 years. • Excellent command of English, both written and spoken, is mandatory. • Proficiency in Mandarin Chinese and/or Arabic will be considered a strong advantage.

دوام كامل من ٠ إلى ٠ سنة جولف تالنت

Assistant Operation Manager

On-site - قطر - الدوحة ٢٠ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

من ٠ إلى ٠ سنة بيت.كوم

Senior Manager

On-site - قطر ٢٧ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary The incumbent will be responsible for overseeing the development and implementation of business plans for Group Domestic QNB First branches. The incumbent will also be responsible for overseeing the implementation of the agreed strategic agenda and determining the resources, channels, products, and market segments and the tactical direction required to maximize targets. Essential Duties & Responsibilities by Dimensions A. Shareholder & Financial<ul><li>Demonstrate a clear understanding of the Bank’s financial and non-financial performance drivers. </li><li>Analyze external and internal market factors and ensure they are reflected in business planning. </li><li>Support the implementation of KPIs and best practices. </li><li>Promote cost efficiency, productivity, and effective resource utilization. </li><li>Exercise delegated authority responsibly and monitor its implementation. </li><li>Contribute to achieving the Bank’s financial objectives through effective business management. </li></ul>B. Customer (Internal & External)<ul><li>Create frameworks and systems that enable teams to deliver on commitments. </li><li>Foster a customer-centric culture and ensure high service standards. </li><li>Assist customers with product-related inquiries and provide appropriate solutions. </li><li>Maintain service level agreements (SLAs) with internal stakeholders. </li><li>Build strong relationships with internal departments and external partners. </li><li>Provide timely and accurate information to auditors, compliance, risk, and control functions. </li></ul>C. Internal (Processes, Products & Regulatory)<ul><li>Assist in developing and implementing the Domestic Retail Branches strategy. </li><li>Ensure branch business plans are delivered within approved budgets and timelines. </li><li>Drive market share growth and sustainable profitability across the branch network. </li><li>Lead the annual budgeting process and monitor branch performance against targets. </li><li>Develop revenue, volume, and profit targets in coordination with senior management. </li><li>Prepare performance reports on products, services, and branch profitability. </li><li>Promote customer-focused service and operational efficiency across branches. </li><li>Drive business growth through sales management, business development, and strategic initiatives. </li><li>Ensure compliance with QNB policies, procedures, and regulatory requirements. </li><li>Collaborate with Regional Managers to improve branch performance and customer acquisition. </li><li>Monitor sales targets, customer retention initiatives, and manpower requirements. </li><li>Maintain confidentiality of sensitive business information. </li><li>Lead, coach, develop, and evaluate direct reports and team performance. </li></ul>D. Learning & Knowledge<ul><li>Lead continuous improvement initiatives and encourage innovation. </li><li>Promote knowledge sharing and adoption of industry best practices. </li><li>Support employee development and professional growth. </li><li>Stay updated with developments in banking and financial services. </li><li>Conduct regular performance discussions and provide coaching and guidance. </li></ul>E. Legal, Regulatory & Risk Framework Responsibilities<ul><li>Ensure compliance with all legal, regulatory, and internal policy requirements. </li><li>Support AML, CTF, sanctions, fraud prevention, and data protection frameworks. </li><li>Adhere to the Three Lines of Defence risk management model. </li><li>Support operational risk management, incident reporting, and remediation processes. </li><li>Complete mandatory training and maintain required professional competence. </li><li>Ensure fair customer outcomes in accordance with conduct risk policies. </li></ul>F. Other Responsibilities<ul><li>Maintain the highest standards of data protection and confidentiality. </li><li>Safeguard customer and Bank information and disclose it only on a need-to-know basis. </li><li>Uphold QNB’s professional standards and market reputation. </li><li>Perform any additional duties assigned by management from time to time. </li></ul> Education and Experience Requirements <ul><li>Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), </li><li>At least 8 years of relevant experience, preferably within a highly rated international bank. </li><li>Awareness of branch customer relationship practices and regulations. </li><li>Full knowledge and experience in handling customers’ portfolio </li><li>Full banking knowledge for liabilities and assets products and their implementations </li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Teller

On-site - قطر ٢٠ يوليو ٢٠٢٦

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary The incumbent is mainly responsible for providing various cash based services to customers over the counter in an efficient, courteous and error-free manner, and based on seniority to replace the Head Teller during his absence Essential Duties & Responsibilities by Dimensions A. Shareholder & Financial: - Carry out branch cash and other teller-related transactions in a timely and efficient manner to facilitate achievement of pre-approved branch targets. - Implements KPI’s and best practices for Senior Teller - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. B. Customer (Internal & External): - Ensure customer satisfaction all times by providing cash services in the most expeditious manner. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. C. Internal (Processes, Products, Regulatory): - Process transactions (cash, checks, remittance requests, credit card and loan payments etc) in compliance with the approved policies/ procedures and the applicable regulatory guidelines. - Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. - Identify suitable opportunities to cross-sell products or services offered to customers. - Authorize transactions within the range delegated to the incumbent. - Forward all clearing items and remittance requests received from customers to the concerned department/ unit within Group Infrastructure for processing. - Balance currency, coin, and checks in cash drawers and prepare the requisite report at the end of the day. - Ensure all unresolved queries with respect to specific transactions and concerns are brought to the attention of the Officer in Charge. D. Learning & Knowledge: - Possess working knowledge of functions to be performed in the teller area and related risks together with a working knowledge of operations and controls. - Identify related areas for professional development of self and act accordingly. - Provide training to the team of tellers as and when needed and solve difficulties beyond their expertise. - Seek out opportunities to remain current with all developments in professional field. Education and Experience Requirements - Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), - At least 2 years of relevant experience, preferably within a highly rated international bank. </div>

من ٠ إلى ٠ سنة بيت.كوم

AVP, Global Structured Finance

On-site - قطر ٢٢ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be responsible for supporting the initiation, preparation, processing and execution of Global Structured Finance transactions for the Group’s private corporate and institutional (including government) clientele and thereby facilitating growth and expansion of the corporate banking business.  He / she will act as one of the Transaction Officers who will be required to support the timely and proper execution of Global Structured Finance transactions assigned to the team by the Regional Head Global Structured Finance or the SVP Corporate & Institutional Banking. He / she will also be responsible for undertaking special tasks and assignments given by the VP Global Structured Finance. Main Responsibilities A.            Shareholder & Financial: -Participate when required, in the formulation and implementation of strategies, business plans and budgets of the Unit in line with overall objectives of QNB Group. -Support the VP Global Structured Finance and the SVP Corporate & Institutional Banking in the achievement of Key Performance Indicators (KPIs). -Meet the assigned target budget and achieve all volume, revenue, and profit targets for Global Structured Finance related transactions in accordance with QNB’s overall corporate banking budget and strategy. -Support credit related decision-making process by ensuring availability of sound and quality information/ analysis necessary for accurate credit risk assessment and mitigation. -Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank. -Manage all assigned transactions and products to maximize product potential and profitability. -Act within the limits of the powers delegated to the incumbent. B.            Customer (Internal & External): -Assists with collection, analysis and storage of relevant business, financial and operational information on the Unit’s borrowers, transactions and bank counterparties and correspondents as required by KYC and other bank and regulatory policies and procedures. -Conducts proactive gathering, analysis and reporting of market and business information (current market conditions and trends, competitor actions, customer preferences as well as other market and industry developments) through regularly interaction with key market participants (banks, major corporations, government entities) to collect general market intelligence and obtain feedback on QNB's position and stature in the local, regional and international markets. -Maintains and strengthens relationships with banks, financial institutions, and other market players who are active in the Global Structured Finance industry in order to ensure QNB is well positioned to identify future business opportunities, benefit from business potential and meet business objectives related to Global Structured Finance activities. -Continually keep abreast with the local, regional and international financial markets and economic environment.  To be informed about potential projects that could translate into possible business opportunities for the QNB Group. -Maintains good team work, provide support, assistance and cooperation with other members of the Global Structured Finance Department both locally and from the Group structure. -Builds and maintains strong and effective relationships with all other related units to achieve Group’s goals/objectives. -Ensures prompt and efficient solution of operational and administrative problems and provide quick and satisfactory response on queries of customers and counterparties when required. -Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and Risk Functions as and when required. -To assist customers in all their queries on Bank’s product and seek solution to their requests -Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time.  C.           Internal (Processes, Products, Regulatory): -Acts as a support to the main Transaction Officer for the structuring, credit processing, preparation, loan documentation, execution and distribution of assigned Global Structured Finance transactions. -Assists with data collection for, and preparation of, comprehensive credit proposals, credit and marketing presentations (including customer, business, project, market and or industry information), for new / prospective customers; or periodic reviews and or monitoring of existing customers, in accordance with Credit Policy and procedures of the bank -Performs verification of information on Global Structured Finance transactions to ensure correctness of data. -Provides information and support to the team when reviewing the credit worthiness and financial feasibility of the individual project financing proposals based on analysis of current and future market conditions, debt service capability of the expected cash flows and other financial information of the individual borrowers and projects. -Ensure QNB’s interests are adequately safeguarded before recommending approval of the credit. -Will assist in the preparation of Credit Summary Report, credit proposals and other credit and business memos, in accordance with Credit Policy and procedures and adequately address all relevant risk factors and ensure that international credit standards, procedures, requirements and practices are adhered to. -Coordinates with internal and or external legal counsel to ensure that all legal and security documents required by the transactions are complete, prepared in proper format, legally binding and enforceable. -Liaises when required with the other parties comprising the project financing consortium, which would be dependent on the role assigned to the other parties within the consortium. -Ensures that copies of duly executed Facility Agreement and other legal and security documents, including conditions precedent, are immediately provided to Credit Department and Agency Unit as per procedures of the bank. -Provide information for collating and storing information on the Unit's transactions, activities, and performance in a timely, accurate and efficient manner as required by the existing procedures. -Maintains and updates data base for Unit’s activities, customer contacts, existing and potential clients’ information, transactions and deal pipelines, banking opportunities and other relevant and critical information for the Unit. -Will provide support for conducting required periodic reviews and updates for existing Global Structured Finance transactions’ performance, and other risk assessment techniques in line with Credit Risk Policies and requirements. -Maintains and updates standard and user friendly business and financial reports using an internal data warehouse and all relevant public information sources as per Global Structured Finance Unit team requirement and inquiries. -Builds and maintains strong working relationships with other Departments and functions within the Bank to ensure that any problems and or internal disputes are avoided, or resolved promptly and in an efficient and mutually satisfactory manner. -Performs cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with other QNB units/ departments. -Ensures that all QNB Group policies procedures and regulatory requirements are followed. -Interprets and applies customer research and feedback into tangible product development initiatives by providing inputs to relevant units of the QNB Group. -Ensures provision of timely and accurate information to Department Head to be given to the QNB's senior management team, external and internal auditors and the Group's compliance function as and when required or appropriate. -Performs any other tasks assigned by the direct manager pertaining to Corporate and Institutional Banking Division or QNB’s Global Structured Finance activities. D.            Learning & Knowledge: -Takes responsibility for self development as well as acquiring and upgrading skills and knowledge required to fulfillment of one's duties. -Ensures that he/she keeps abreast with latest technical, financial, industry and market developments affecting his / her job responsibilities in particular and the business and operations of the bank in general. -Accepts supervision, training, guidance and mentorship from Director of Global Structured Finance to ensure job functions, work output and customer interface are conducted in the highest internationally accepted market standards. -Seek out opportunities to remain current with all developments in professional field E.            Legal, Regulatory, and Risk Framework Responsibilities: -Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). -Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. -Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. -Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. -Maintain appropriate knowledge to ensure full qualification to undertake the role. -Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. -Attend mandatory (internal and external) seminars as instructed by the Bank. </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Manager Global Cash Management Products

On-site - قطر ٨ يوليو ٢٠٢٦

خدمة العملاء

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will manage the Global Cash Management and Trade services products as well as service and implementations of QNB Group in line with the overall QNB Group strategy. The role includes Cash management product, Trade Services Product, Channels, Service and Implementations and Portfolio Management. Main Responsibilities A. Shareholder & Financial: - Ultimately responsible for development of cash management and Trade Services products, marketing the products and value added service proposition for customers to uphold banks position as a key cash management and Trade services player in the global markets it operates in. - Supports the attaining revenue, profit, profitability supporting the sales team, in line with vision and mission of the group and /or other set targets imposed by the Senior Management team. - Works with Direct manager in achieving unit’s budget and product targets and implementation of the group approved strategies/business plans for the unit and overall objectives of the QNB group. - Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank. - Implements KPI’s and best practices for Global Cash Management Products. - Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. - Act within the limits of the powers delegated to the incumbent. B. Customer (Internal & External): - Accountable for proactive gathering and analysis of market and business intelligence information as well as interfacing with Business Intelligence and Economic Research departments to ensure that Department’s activities are targeted to meet prevailing customer needs as well as to respond to competitor actions. - Responsible for the initiation and development of cutting edge cash and trade products and solutions in line with a client centric approach and the overall ambitions of the organization to position itself as an innovative and leading GTB bank in all markets in operates in. - Responsible for the development of product/credit programs and packaged solutions in line with market trends and client needs and produces all related presentations, collateral and support material to support the commercialization and sales efforts - Work with HO and Country Managers, to support the business objectives of the Cash and Trade business. - Responsible for working with the Global sales team on commercialization of cash and trade products effectively and tracks product profitability progress regularly - Responsible for all cash and trade product KPIs and targets set by management. - Coordinates with the sales team for initiating, maintaining and enhancing relationships with customer requiring Cash and trade services including e channels, and develop any new products or product enhancements to ensure to ensure their business needs are identified and well served, - Responsible for implementation of a one point of contact concept to respond to and resolve all customer needs and queries pertaining to cash management activities. - Assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. C. Internal (Processes, Products, Regulatory): - Accountable for preparations and implementation of Cash and Trade strategic and business plans in relation to Corporate and Institutional Banking strategy and QNB Group objectives. - Responsible for initiation of products, and/or offerings development/ enhancement, aimed at fulfilling client needs. - Manages all project implementations pertaining to cash, trade and channels product developments and enhancements and ensuring all requirements are developed, met and tested correctly. - Responsible for preparation of Cash and Trade marketing plans, client collateral, pitchbooks, sales support material and supports marketing activities along side Global GTB Sales within the department to promote corporate banking products/ services in their best position. - Monitors results of marketing activities and initiates marketing plans review if necessary. - Support building and promoting QNB brand image, in liaison with Corporate Communication function and other business units of the Bank. - Represent the Bank at professional/ industrial organizations/ venues, conferences and workshops to represent QNB group cash management capabilities, market share. - Expand and manages rollout of Cash and Trade product capacity out of Qatar for QNB oversees network to support the Qatari business expansion. - Set and implement appropriate pricing structures / policies for cash and trade products. - Drives regional acquisition of transactions business and cross QNB network. - Builds and expands product capability out of Qatar for QNB Overseas to support the Qatar business expansion. - Ensure proper credit information and assessment of risk profile for cash and trade clientele, and development of preventive actions, directed to early identification of risky clients as well as preventing/ minimizing losses potential losses. - Identify and develop internal control systems to address control weakness, to improve upon them. - Identify operational, market, sovereign and or other types of risk related to Cash and Trade product activities and address them through appropriate mitigation procedures. - Build and maintains strong working relationships with other Departments and functions within the Bank to ensure harmonious processes and effective work relationships as well as to promote synergy within the Bank. - Ensure that any internal disputes are resolved promptly and sufficiently. - Document internal activities as per applicable internal and external requirements as well as reports to the Senior Management team on the Department's performance. - Ensures provision of timely and accurate information to the Group's senior management team, external and internal auditors and the Group's compliance function as and when required. - Act as a replacement for the VP Global Cash Management Products whenever necessary. D. Learning & Knowledge: - Well-informed of the market competitive structure, industry practices and regulations in relation to cash and trade products. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. - Personally, provides coaching and mentors employees within the function as required. - Facilitates knowledge sharing within and across QNB Group employees as well as ensures presence of knowledge sharing systems staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. Education and Experience Requirements - University graduate BA or MBA preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Master’s degree is highly preferred. - At least 8 years of banking relevant experience, preferably within a highly rated international bank. - Outstanding oral and written communication skills in English - Knowledge of Arabic language - preferred - Knowledge of any relevant widely used languages in a business environment is an advantage - Knowledge of risk management concept and practices - Understanding of relevant laws, regulations and practices pertaining to cash management and trade services in particular and Banking Industry in general - Good understanding of Corporate Banking customer base, it's needs and expectations - Familiar with balanced scorecard approach - Outstanding financial planning and budgeting ability - Strong analytical skills with ability to communicate both verbally and in writing - Proficiency in preparation and utilization of financial modeling - Proficiency in PC programs: MS Word, PowerPoint, Excel and other relevant applications - Excellent people relationship skills and team management - Ability to motivate and lead teams from diverse cultural backgrounds - Good organizing skills - Ability to make decisions and follow through initiatives - Customer service orientation - Integrity and self-management </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Associate Transaction Services

On-site - قطر ٢٤ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: The incumbent will be responsible for timely and accurate processing of outward and inward remittance requests including salary transfers, process clearing and collections activities(inward/outward) and post-dated cheques (PDCs) for the Group’s retail, corporate and governmental entities/clientele. In doing so, the incumbent will adhere to the approved policy/ procedures and related processes in place for processing the same. Essential Duties & Responsibilities by Dimensions: A. Shareholder & Financial: - Perform daily balancing of the related suspense/ transit accounts used for processing outward/ inward remittance requests and notifying the Supervisor Remittance of long outstanding transactions that have not yet been cleared for initiation of timely follow-up in this regard and thereby help avoid any losses to the Group on account of such transactions. - Implements KPI’s and best practices for Senior Associate, Transaction Services role. - Act within the limits of the powers delegated to the incumbent. B. Customer (Internal & External): - Provide adequate and efficient remittance processing, bulk processing services (i.e. clearing/collection, salary transfers, post-dated cheques (PDCs) to internal customers including QNB domestic branches and thereby help them serve external customers including retail/corporate and government customers in a more efficient manner, resulting in increased external customer satisfaction levels. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. C. Internal (Processes, Products, Regulatory): - Adhere to the established processes and controls (automated/ manual) to prevent/ detect the transfer of funds to/ from potentially suspect countries, banks, individuals, entities to ensure compliance with applicable anti-money laundering (AML) rules/ regulations. - Adhere to the existing and approved policies/ procedures pertaining to processing of outward/ inward remittances and applicable QCB regulations in this regard. - Ensure any suspicious transactions identified are timely informed to and discussed with the Supervisor Corporate/ his superior for resolution and if required, reported to the Head of AML (reporting to Group Compliance). - Constantly strive to reduce/minimize all kinds of errors while processing requests pertaining to the department. - Ensure all requests received during the day are completely, accurately and timely processed within the prescribed TAT and that any pending items are identified and promptly attended to on the following day. - Maintain proper and adequate records/documents with respect to all processes pertaining to the department and to ensure the same is in line with the policy/ procedures and pertinent regulatory requirements. - Ensure that duly authorized mandates are received from the corporate/ government clients pertaining to salary transfer requests, along with the respective employee-related information, prior to processing such transactions. - Ensure efficient, complete and accurate transaction processing, operability of related systems and adherence to established/approved procedures. - With regards to swift transfers, liaise with the help desk function for resolving SWIFT/tested telex related issues. D. Learning & Knowledge: - Possess knowledge of developments in fund transfer and SWIFT operations, including but not limited to best practices, pertinent legal requirements and system advancements. - Possess knowledge of developments in bulk processing systems/ operations and collection rules/ regulations - Ensure high standards of confidentiality to safeguard commercially sensitive information including information pertaining to fund transfers. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. Education/Experience Requirements: - Bachelor's degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study) - At least 2 years of relevant experience, preferably within a highly rated international bank / banking operation - Good oral and written communication skills in English and Arabic. - Computer literacy and knowledge in MS Office and banking applications. - Knowledge of the remittance/collection rules/regulations, including pertinent regulatory directives (including AML rules/ regulations) and related best practices. - Good knowledge of SWIFT related operations, including usage of SWIFT terminals, related codes and operation of tested telex. - Ability to handle multiple priorities effectively in a deadline-oriented environment. - Detail oriented with good analytical skills - Professional attitude and demeanor. - Effective team player and efficient worker. </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Manager, Balance Sheet Management

On-site - قطر ٢٠ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will perform all Balance Sheet management activities in accordance with the Group’s strategy, risk appetite, regulatory requirements and policies and procedures. Main Responsibilities A. Shareholder & Financial: <ul><li>Complies with approved budgets, policies and procedures in relation to balance sheet management operations. </li><li>Implements KPI’s and best practices for Senior Manager, Balance Sheet Management role. </li><li>Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank. </li><li>Act within the limits of the powers delegated to the incumbent. </li></ul>B. Customer (Internal & External): <ul><li>Assists in building and maintaining strong and effective relationships with all other related units to achieve the Balance Sheet Management goals/objectives. </li><li>Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required. </li><li>To assist customers in all their queries on Bank’s product and seek solution to their requests. </li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives </li></ul>C. Internal (Processes, Products, Regulatory): <ul><li>Performs activities in accordance with the set strategies. </li><li>Complies with the department’s policies and procedures for conducting buy/ sell deals, maintaining/ collating MIS pertaining to profitability/ revenue, and observing compliance with the applicable limits approved by the Board/ its delegated authorities. </li><li>Follows up on the timely processing of transactions in coordination with Treasury Operations. </li><li>Prepares reports under the direct supervision of the SVP, Balance Sheet Management. </li><li>Monitors gap positions within the delegated authority and under the guidance of the SVP, Balance Sheet Management. </li><li>Is involved in the structuring of balance sheet management products, as and when deemed necessary by the SVP, Treasury Structured Products and Derivatives. </li></ul>D. Learning & Knowledge: <ul><li>Proactively identify areas for professional development of self and undertake development activities. </li><li>Seek out opportunities to remain current with all developments in professional field. </li></ul>E. Legal, Regulatory, and Risk Framework Responsibilities: <ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </li><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. </li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </li><li>Maintain appropriate knowledge to ensure full qualification to undertake the role. </li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </li><li>Attend mandatory (internal and external) seminars as instructed by the Bank. </li></ul>F. Other: <ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. </li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and </li><li>Compliance functions, and relevant Regulators. </li><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. </li><li>All other ad hoc duties/activities related to QNB that management might request from time to time. </li></ul> Education and Experience Requirements <ul><li>Bachelor’s University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </li><li>Business Administration or Information Technology (related field of study) </li><li>Minimum 8 years’ experience in active dealing room, preferably in the Gulf. </li><li>Excellent oral and written communication skills in English and Arabic (preferable). </li><li>Good knowledge of a range of derivatives and interest rate products. </li><li>Good MS Office skills (Word, Excel, PowerPoint). </li><li>Understanding hedging techniques in local currencies. </li><li>Analytical and problem solving skills. </li><li>Understanding of the local laws, regulations and practices. </li><li>Good interpersonal skills. </li><li>Must be able to work effectively under market pressures whilst maintaining </li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Premier Support Officer

On-site - قطر ١٤ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further Some careers prize diversity more than others.      INTERNAL If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. HSBC aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world. The role is primarily a customer facing role servicing Premier Banking customers. The job holder is required to provide excellent high standards of customer service as he/she would normally be the first point of contact while assisting Premier customers to complete their transactions In this role, you will: <ul><li>Meeting customer expectations in terms of efficiency, accuracy, timeliness and professionalism of response either face to face, in written or at the telephone.</li><li>Effective use of tools and information to drive customer service delivery and IWPB performance</li><li>Help the customers with their basic banking requirements related to all bank products and services and achieve targets set for cross sell.</li><li>Process customer instructions as per target Productivity & Quality standards</li><li>Adherence to Compliance & regulatory requirements.</li><li>Strict adherence to SLA’s and procedures</li><li>Minimize all discrepancies on customer applications/documents</li><li>Support Premier Relationship Managers by managing administration of documentation for all assigned Premier customers</li><li>Identify potential Premier customers for referral and cross sales.</li></ul> To be successful in the role, you should meet the following requirements: <ul><li>Proven ability in customer service and building customer relationships</li><li>Ability to identify customer needs and influence customers to take appropriate action to meet their needs</li><li>A broad knowledge of financial planning and defining customer needs is desirable</li><li>An understanding of the needs of the mass affluent customer segment in general</li><li>Am understanding of referral processes</li><li>An understanding of the Premier, Advance and Personal Banking Propositions</li><li>Excellent customer service skills</li><li>Strong verbal and written communication skills</li><li>Customer driven with a strong focus on quality of service</li><li>Proven ability in making lending decisions in accordance with bank policy and guidelines</li><li>A clear understanding of how value is created within the Premium segment, both for customers and the bank</li></ul> You’ll achieve more at HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hong Kong and Shanghai Banking Corporation Limited. </div>

من ٠ إلى ٠ سنة بيت.كوم

Assistant Vice President, Portfolio Risk Performance

On-site - قطر ٨ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be responsible for supporting department in the implementation of Portfolio Risk Appetite framework at Group, Region, Country and various Portfolio levels, monitoring of Risk Appetite and Portfolio performance against Risk appetite metrics as well as taking Risk mitigating actions, ensuring underlying data and reporting processes are effective and accurate, recommending portfolio optimisation by facilitating economic capital Risk contribution concept and portfolio correlations, contributing to portfolio Risk project activities, embedding business objectives ascertaining Risk Appetite and tolerance as they relate to future strategy of the Bank, taking into account the Board’s overall degree of Risk aversion, current financial situation, and external market factors. Therefore, experience in the following key points is essential: • Credit Risk Models • Portfolio Monitoring • RAROC (Risk-Adjusted Return on Capital) • Data Analysis and Problem Solving Main Responsibilities A. Shareholder & Financial: - - - - - - - - Bring insightful judgment in the interpretation of Risk information and its impact on the business model of the Bank. Management of fundamental prudential Risks of the Bank’s credit Risk Support in the oversight and formulation of advice to the Senior Management on the current Risk exposures of the Bank and future Risk strategy with due consideration to the current and prospective macroeconomic and financial environment. Continuously rate / highlight the high Risk sectors/ industries/ customer segments and take adequate and timely mitigating actions / recommendations to reduce, diversify, shifting of these Risks. Assess independently from business line executives, and with due regard to materiality, whether a proposed product launch or the pricing of Risk in particular transactions is consistent with the Risk tolerance determined by the Senior Management. Implements KPI’s and best practices for Portfolio Risk Performance. Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. Act within the limits of the powers delegated to the incumbent. B. Customer (Internal & External): - - - - - Coordinate with Compliance to obtain updates on regulatory changes pertaining to Risk to assess their impact on the Group’s different portfolio Risk profiles. To assist customers in all their queries on Bank’s product and seek solution to their requests. Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. C. Internal (Processes, Products, Regulatory): - - - - - Review and propose necessary changes to the existing portfolio management techniques and procedures for the domestic and overseas business in light of changing market conditions based on Basel Committee recommendations/ other best practices and QCB or any host regulator regulations and guidelines to ensure that a sound environment for identifying, assessing, measuring, monitoring and controlling Risk is in place. Introduce a mechanism for periodic reporting of the Group’s portfolio quality trends to the relevant management levels. In coordination with Credit, and other division heads, oversee the establishment of a portfolio limits structure (sector, industry, product, currency, country, region etc.) for the Group for approvals and for managing the Risk concentrations. In coordination with different bodies in the Bank ensure availability of the necessary tools, systems, and MI reports adequate for monitoring of limits that relate to borrowers, counterparties, cross-border Group entities and more specifically excess over limit, past due loans, expired facilities, classification of advances per credit rating criteria, related party exposure and credit concentration, . Assist in identifying undue Credit Risk concentrations and in implementing new Portfolio Credit Risk Management technologies. Reviews credit concentrations by asset segmentation in terms of credit facilities, industry sectors, past due ageing and collateral coverages, D. Learning & Knowledge: - Possess superior knowledge of portfolio credit Risk Management best practices including but not limited to pertinent Basel II & Basel III Framework. - Proactively identify areas for professional development of self and undertake development activities. - Seek out opportunities to remain current with all developments in professional field. E. Legal, Regulatory, and Risk Framework Responsibilities: - Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). - Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks. - Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. - Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. - Maintain appropriate knowledge to ensure full qualification to undertake the role. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Has the ability to develop, plan, and implement short-and long-term goals. - Can work independently but at the same time could be a strong team contributor. Education and Experience Requirements - Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - Professional certification such as FRM, CPA, and CFA etc. is a plus. - At least 10 years of experience in international banking with specific focus on Credit Risk & Portfolio Management. </div>

من ٠ إلى ٠ سنة بيت.كوم

Manager, Financial Crime Compliance Assurance

On-site - قطر ١٣ يوليو ٢٠٢٦

أخرى

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Title: Manager, Financial Crime Compliance & Fraud AssuranceLocation: Doha, Qatar About the ClientOur client is a well-established bank in Qatar who are looking for a Manager, Financial Crime Compliance & Fraud Assurance to join their team. In this role you will be responsible for strengthening the bank’s financial crime and fraud assurance framework, ensuring robust oversight of AML, sanctions, KYC, and fraud-related control environments across the organisation. Key ResponsibilitiesLead end-to-end assurance reviews across Financial Crime Compliance and fraud controls, including AML, KYC, sanctions, onboarding, and fraud detection/prevention frameworksAssess the design and operating effectiveness of financial crime and fraud controls, identifying weaknesses, control gaps, and regulatory risk exposures across business unitsDevelop and execute a risk-based assurance plan covering both financial crime and fraud risk domains, prioritising high-risk products, channels, and customer segmentsTrack and validate remediation of findings, ensuring timely closure of control issues and escalation of material risks to senior stakeholders and governance forumsPrepare detailed assurance reports highlighting key findings, thematic trends, and risk insights for senior compliance, fraud, and risk leadership Key RequirementsBachelor’s degree in Finance, Business, Law, or related discipline; certifications such as CAMS, ICA, CFE (Certified Fraud Examiner) or equivalent preferred6–10 years’ experience in financial crime compliance, fraud risk, AML, sanctions, or assurance roles within banking or financial servicesStrong understanding of AML/CFT frameworks, fraud risk management, and sanctions regulations within Qatar or comparable GCC jurisdictionsExperience in assurance, control testing, internal audit, or second-line monitoring across financial crime and/or fraud functionsStrong stakeholder management skills with ability to engage, influence, and challenge senior compliance, fraud, and risk stakeholders </div>

من ٠ إلى ٠ سنة بيت.كوم

Vice President, Financial Institutions and Correspondent Banking Relations

On-site - قطر ٢٠ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be responsible for developing and managing relationships with Financial Institutions and strengthening correspondent banking relationships by fostering new correspondent banking alliances; the incumbent will ensure the extension of the Group’s reach to the different geographical areas of the world. Main Responsibilities A. Shareholder & Financial: <ul><li>Assist in the implementation of the strategies and plans to achieve all volume, revenue, and profit targets. </li><li>Support the SVP, FI & CB Relations in the development of Key Performance Indicators (KPIs) for the purpose of performance monitoring and quality measurement of the Financial Institutions Unit and monitor their achievements on periodic basis. </li><li>Meet and exceed target budgets for new and existing Financial Institutions relationships comprising placements, borrowings and loan syndications, etc., for the Financial Institutions Unit, in accordance with QNB’s overall </li></ul>Division budget and strategy. <ul><li>Observes and promotes cost consciousness and efficiency, and enhance productivity, to minimize costs, avoid wastes, and optimize benefits for the bank </li><li>Act within the limits of the powers delegated to the incumbent </li><li>Implements KPI’s and best practices for Vice President, Financial Institutions and Correspondent Banking Relations role. </li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank </li></ul>B. Customer (Internal & External): <ul><li>Ensure provision of superior customer service through building lasting relationships with financial correspondents. </li><li>Build and maintain strong and effective relationships between QNB Group and counterparties; hands on coordination between various QNB International branches and subsidiaries on global FI relationship; </li><li>Partner and coordinate with other divisions in the Bank and international branches and subsidiaries when recommending relationships with counterparty banks and influencing them in enhancing their scope of business with QNB; </li><li>Assist the SVP, FI & CB Relations to develop and manage relationships with correspondent banks. Periodic travels to visit counterparty banks internationally to market QNB as the Bank of Choice in Qatar and the Region and support international branches within their geographical areas; </li><li>Monitors the periodical P&L for the dept., for Nostro/Vostro, treasury related and other income and expenses directly linked with counterparties FIs from QNB Doha as well as the international branches; </li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/ units to achieve improvements in turn-around time. </li><li>Provide timely and accurate information to the external and internal Auditors, Compliance, Financial Control and </li><li>Risk Functions as and when required. </li></ul>C. Internal (Processes, Products, Regulatory): <ul><li>Support SVP, FI and CB Relations on business development, credit recommendation (increasing/ decreasing lines of credit etc.), and relationship management for selected local, regional, and international banks and other specialized financial institutions. </li><li>Ensure the existence of adequate and approved policies/ procedures to guide staff in their day-to-day activities and to ensure compliance with the same. </li><li>Manage the Financial Institutions’ credit portfolio on overall basis to ensure targets are met, corrective measures implemented on timely basis and to gauge the quality and performance of the portfolio. </li><li>Approve credit proposals that are within the incumbent’s delegated powers and submit those which exceed his approval authority to the higher approving authority. </li><li>Identify and timely report on all negative events and early signals on potential problematic accounts/relationships. </li><li>Continuously scan/ monitor reports from external rating agencies to identify significant up gradation/ downgrading of financial institutions and determine the impact of the same upon existing FI relationships. </li><li>Ensure annual reviews of Financial Institutions are conducted on timely basis. </li><li>Supervise the compilation of the report on annual reviews of Financial Institutions to be presented to executive management and the Board for deciding on facility renewals. </li><li>Implement the approved Relationship Management strategy within the unit to achieve the business objectives. </li><li>Provide technical expertise and guidance to Relationship Officers to ensure their credit proposals address all relevant risk factors and meet minimum acceptable standards. - Assist the SVP, FI & CB Relations in managing some of the Bank’s international projects such as the Annual IMF </li><li>Meetings and SIBOS Expos - Undertake specific financial institutions projects as assigned from time to time. </li></ul>D. Learning & Knowledge: <ul><li>Take decisive action to ensure speedy resolution of unresolved staff grievances or conflicts within the team. </li><li>Possess a prominent knowledge of Financial Institution related business and correspondent relationships with a good knowledge of operations and control. </li><li>Identify areas for professional development of self and other staff. </li><li>Seek out opportunities to remain current with all developments in professional field </li></ul>E. Legal, Regulatory and Risk Framework Responsibilities: <ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, </li><li>Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control </li><li>Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy). </li><li>Understand and effectively perform your role under the Three Lines of Defense principle to identify measure, monitor, manage and report risks. </li><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy. </li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements. </li><li>Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. </li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. </li><li>Attend mandatory (internal and external) seminars as instructed by the Bank. </li></ul>F. Other: <ul><li>Ensuring high standards of data protection and confidentiality to safeguard commercially sensitive information. </li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course </li><li>of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and </li><li>Compliance functions, and relevant Regulators. </li><li>Maintains high professional standards to uphold QNB's reputation and to strengthen its market leadership position </li><li>All other ad hoc duties/activities related to QNB that management may request of the employee from time to time </li></ul> Education and Experience Requirements <ul><li>Bachelors University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, </li><li>Business Administration or Information Technology (related field of study), Masters preferred </li><li>At least 12 years of relevant experience, preferably within a highly rated international bank. </li><li>Well-informed of the market competitive structure, industry practices and regulations for the Financial Institutions and correspondent banking segment. </li><li>Excellent oral and written communication skills in English and Arabic. </li><li>Excellent people relationship skills and awareness of risk management concepts and practices. </li><li>Understanding of the relevant laws, regulations and best practices pertaining to Financial Institution relationships. </li><li>Personal integrity and self-management. </li><li>Planning, organizing and analytical ability with problem solving and decision-making skills. </li><li>Ability to motivate and lead teams from diverse cultural backgrounds. </li><li>Knowledge of AML laws and regulations. </li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Vice President Islamic Business Development

On-site - قطر ٨ يوليو ٢٠٢٦

اللوجستيات وسلاسل الإمداد والمشتريات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Purpose Summary: The incumbent has full ownership and accountability for the achievement of the overall International Islamic Banking targets (assets, liabilities and profits). The incumbent will be overall responsible for the initial development and subsequent implementation of the approved QNB Group International Banking strategy in line with the overall Group strategy. The incumbent will communicate with the stakeholder to ensure that the Islamic product offerings are continually aligned with the market offerings and cater to the needs and expectations of the retail /corporate banking clientele seeking Sharia compliant banking relationships. The incumbent will also develop and maintain the key relationships with the external business partners. Essential Duties & Responsibilities by Dimensions: A. Shareholder & Financial: <ul><li>Implements KPI’s and best practices for incumbent position. </li><li>review QNB International Islamic Banking strategic and business development plans and subsequently </li><li>implement the approved strategy/ plan to facilitate achievement of related short- and long-term business goals internationally in the most effective and efficient manner. </li><li>Oversee the development and subsequent implementation of annual business plans by the Islamic Banking segments in International Banking to ensure achievement of pre-set targets/ objectives, including business growth and expansion. </li><li>Oversee the target budgets (deposits, financing deals, profits, expenses…etc) for Islamic Banking business lines, in accordance with the Group’s overall budget and strategy, and continually monitor the same in conjunction with Islamic function in the branch/subsidiary. </li><li>Facilitate the development and subsequent implementation of Islamic Banking best practices across all activities/operations comprising QNB International to promote efficiencies in work processes, ultimately resulting in increased customer satisfaction. </li><li>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. </li><li>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same </li><li>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. </li></ul>B. Customer (Internal & External): <ul><li>Ensure provision of value-added Shariah compliant products to the existing/ potential Islamic clientele who seek </li><li>Shariah compliant banking relationships with the Group and meeting/ exceeding their service expectations. </li><li>Maintain and enhance relationships with international regulators. </li><li>Provide timely and accurate information to the auditors and the Group Compliance function as and when required. </li><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. </li><li>Provide timely/accurate data to Auditors, Compliance, Financial Control and Risk when required, with close liaising with the branch </li></ul>C. Internal (Processes, Products, Regulatory): <ul><li>Ensure that the approved strategy, business plans, budgets along with the approved policies/ procedures and subsequent amendments thereto are timely communicated to the respective departmental heads to the extent these relate to their areas of responsibility, to enable them to be guided by/ pursue or comply with the same. </li><li>Strive to maintain continuous compliance of the policies/ procedures with prevailing practices/ regulations pertaining to Islamic Banking promulgated by the AAOIFI, IFSB and the respective regulators (in the overseas jurisdictions), including obtaining the approval of the local Sharia Committees as and when required. </li><li>Support the effort of investment funds selection by determining their suitability to QNB International Islamic. </li><li>Monitor international financial market trends, for suitable investments that meet with the Bank's credit and investment guidelines provided by the branches. </li><li>Monitor the overall market forces prevailing within the Islamic Banking market such as barriers to entry, prevailing market returns and profit rates, competition, client needs and requirements, etc., and ensure the same are built into the product design. </li><li>Oversee the roll-out of Sharia compliant products </li><li>Act within the limits of the powers delegated to the incumbent and delegate authority pertaining to operational and financial matters to the respective country with sharia compliant offering. </li><li>Ensure efficient/ optimum use of available resources through partnering arrangements within the group </li><li>Monitor/ review Islamic portfolio by business segment on overall basis and by product, nationality/ business profile, employer/ industry and other parameters on periodic basis to gauge the quality and performance of the same. </li><li>Submit periodic reports/ information to the SEVP International Business, and as and when required. </li><li>Responsible for establishing and maintaining a sound internal control environment across the Islamic portfolio including but not limited to the establishment of an organizational structure that clearly assigns authority, responsibility, and reporting relationships and avoids conflict of interest situations/ inadequate segregation of duties. </li><li>Responsible for overseeing the overall action plans for addressing control weaknesses or Sharia compliance issues noted by the Group Internal Audit Department, Sharia auditors, external auditors or the Group Compliance function. </li><li>Represent the Islamic offerings at relevant conferences to enhance image of the Group <ul><li>Continuous Improvement: </li><li>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. </li><li>Continuously encourage and recognise the importance of thinking out-of-the-box within the team. </li><li>Encourage, solicit and reward innovative ideas. </li></ul></li></ul>D. Learning & Knowledge: <ul><li>Establish the overall Islamic training plan </li><li>Proactively identify areas for professional development of self and undertake development activities. </li><li>Seek out opportunities to remain current with all developments in professional field. </li><li>Hold meetings with Islamic team in the international branches/subsidiaries to enhance offering. </li><li>Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. </li><li>Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities </li><li>Hold meetings with staff and assess their performance and your team’s overall performance on a regular basis. </li></ul> Education/Experience Requirements: <ul><li>Minimum 12 years of relevant work experience, preferably within a highly rated international bank. </li><li>Minimum education requirement: Bachelor's Degree (related field of study) </li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Senior Manager Customer Relationship Management

On-site - قطر ٢٧ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

من ٠ إلى ٠ سنة بيت.كوم

Relationship Manager

On-site - قطر ١٤ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Some careers open more doors than others. If you’re looking to unlock new job opportunities, join HSBC and experience the possibilities. HSBC International Wealth and Premier Banking aim to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We provide a leading premium proposition through Premier Banking and, together with our Global Private Bank, are present across the world’s most important markets, booking centres, and corridors most valued by our clients. Our wealth offering is further enhanced through our best-in-class manufacturing capabilities in Asset Management and Insurance.  We are currently seeking an ambitious Qatari National. This role provides superior professional service to Premier customers through active portfolio management, grow the Premier customer base & deliver the global Premier service standards as per targets set. In this role, you will: <ul><li>Acquire new-to-bank Premier customers: Prospect through networking, referrals and market visibility; conduct external customer visits and convert leads within agreed SLAs.</li><li>Grow portfolio value through proactive relationship management: Maintain regular, planned customer contact; deepen relationships and build long-term retention through strong engagement and advice-led conversations.</li><li>Deliver wealth and lending solutions to meet customer needs (and AOP targets): Identify opportunities and provide appropriate investment/insurance/wealth solutions (directly or via referrals), and support lending needs within delegated authority and policy.</li><li>Ensure consistently excellent Premier service and complaint resolution: Own walk-in and portfolio service needs; handle issues quickly and tactfully, log and resolve complaints within SLA, and ensure root causes are addressed/escalated.</li><li>Maintain accurate customer records and drive effective use of service channels: Keep contact history and opportunity data up to date; guide customers to efficient channels (e.g., Premier Support Centre, internet/phone) while protecting experience quality.</li><li>Operate with strong risk, compliance and control discipline: Complete KYC/CDD with no overdue profiles; comply with FIM, local regulatory requirements, sanctions/AML standards; respond to screening, alerts within SLA; protect information security (clear desk, secure handling, mandatory training).</li></ul> To be successful in the role, you should meet the following requirements: <ul><li>Graduate degree with prior sales and service experience in the financial services industry.</li><li>Demonstrated experience building relationships with high net worth / affluent customers.</li><li>Experience delivering sales/service via non-branch channels (phone, email, face-to-face meetings).</li><li>Good understanding of financial markets and wealth products, including investments and insurance.</li><li>Proven track record of developing and executing a sales strategy and achieving targets.</li><li>Preferred: professional financial qualification (e.g., CISI or equivalent).</li><li>Understanding of HSBC Group and cross-business awareness is an advantage.</li><li>Strong selling and presentation skills regarding Wealth / Insurance & Investment solutions</li><li>Excellent interpersonal skills, including influencing and relationship building over the phone</li><li>Fluency in English</li></ul> You’ll achieve more at HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hong Kong and Shanghai Banking Corporation Limited. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Nationality"> Nationality </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Qatar </div> </div>

من ٠ إلى ٠ سنة بيت.كوم

Vice President International Corporate Relationship Management

On-site - قطر ٨ يوليو ٢٠٢٦

المحاسبة والمالية والبنوك

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be responsible for proactively managing QNB Group’s selected Corporate Banking portfolio, Branches and affiliates (the “Selected Portfolio”) in order to achieve the function’s set targets for revenue, profit, profitability and volumes, in compliance with established QNB Group credit policies, procedures, standards, regulatory requirements and best international market practice. The individual will also be involved in the formulation of corporate branch strategies and the implementation of the GCIB initiatives (including GWB and GAM) across his portfolio. As well as, identify potential new business opportunities for other business area functions or branches within the QNB Group, aligned to the approved Global Account Management concept and co-ordinate with them to facilitate Group synergies and cross selling of products and services. To improve QNB’s profitability, revenue generation as well as service and delivery enhancement, in order to ensure that clients banking’ needs are comprehensively identified and efficiently met, within the QNB Group, on a priority basis. Main Responsibilities <ul><li>Ensure implementation of the strategies and plans to achieve all volume, revenue, and profit targets for the Selected Portfolio function. </li><li>Support the EVP International Corporate in the development of Key Performance Indicators for the systematic performance monitoring, quality measurement and performance evaluation of the Selected Portfolio function </li><li>Meet target budgets for Selected Portfolio’s client relationships comprising assets and liability product sales and profits for the Selected Portfolio function, in accordance with QNB’s overall corporate budget and strategy. </li><li>Coordinate periodically between Selected Portfolio, Group’s corporate branches network and subsidiaries to review financial performance and ensure achievement of budget and financial objectives </li><li>Implements KPI’s and best practices for International Corporate Relationship Management. </li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank. </li><li>Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. </li><li>Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. </li><li>Coordinate and liaise activities with international and regional Branches, Retail, Treasury and Head Office support functions including but not limited to GSF and GTB, QNB Capital and QNBFS (“QNB Functions”) to provide support and cross selling opportunities intra QNB Group departments, units and functions. </li><li>Ensure provision of a focal ‘one point of contact’ to Selected Portfolio of clients and ensure superior customer service and a customer friendly approach to proactively meet their needs and resolve their queries. </li><li>Assist customers in all their queries on Bank’s product and seek solution to their requests. </li><li>Maintain, develop and enhance core bank relationships with the existing clients as well as identify, market and build effective new bank relationships. </li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. </li><li>Build and maintain strong and effective relationships with QNB Functions in order to achieve the QNB Group’s goals and objectives, including cross-selling targets. </li><li>Provide timely and accurate information to the external and internal auditors and the Group’s compliance function when required. </li><li>Implement the approved corporate banking strategy within the function to achieve and exceed the business objectives. </li><li>Maintain, conduct and ensure that activities of the Selected Portfolio comply with regulatory policies and procedures and best market practice. </li><li>Manage, coach and motivate the team of Selected Portfolio’s VPs, AVPs, Managers and Associates to maintain and improve service quality and ensure that the Selected Portfolio meets their set financial and non-financial targets. </li><li>Continuously monitor, manage and evaluate the Selected Portfolio credit profile to ensure targets are met and any necessary corrective measures are implemented on a timely basis, as required. The portfolio should be managed in accordance within the Bank’s prescribed risk management parameters. </li><li>Review, conduct due diligence and credit assessment, and recommend approval of credit proposals to the relevant approving authority. </li><li>Ensure each VP International Corporate Relationship management has a balanced portfolio and continuously monitor to ensure that each portfolio is destined to achieve its set target and, if appropriate, take corrective action to redirect portfolio management if there is insufficient progress towards the achievement of its set target. </li><li>Provide technical expertise and guidance to Selected Portfolio’s VPs and AVPs to ensure their credit proposals adequately address all relevant risk factors and meet minimum acceptable standards. </li><li>Monitor / develop the Selected Portfolio function’s database ensuring that function personnel perform sales activity in accordance with incumbent’s directives and timely update the database of client contacts. </li><li>Perform / assign function personnel to systematically visit client premises, conduct meetings and prepare / deliver presentations. </li><li>Ensure that all requisite facility and account documentation are collected by function personnel and are timely transferred for credit review and safe custody. </li><li>Ensure all necessary procedures are in place to identify and timely report any customer related negative developments and early signals regarding potentially problematic accounts / relationships and ensure that suitable remedial action is taken by function personnel. </li><li>Ensure that function’s personnel perform cross selling activities to enhance QNB’s overall relationship with customers by coordinating activities with QNB Functions. </li><li>Supervise the roll-out of conventional corporate banking products targeted to Selected Portfolio clients. </li><li>Develop and maintain professional relationships with key managers of existing and potential clients to provide a broader range of communication, service consistency and proactive response to client’s needs. </li><li>Work in liaison with Group Communications and the Marketing & Product Management Unit to devise Selected Portfolio specific marketing strategies, client target lists etc. to defend and increase QNB’s current market share. </li><li>Track and report on transaction volumes, budget performance and client-wise overall portfolio profitability and periodically report to EVP International Corporate and to other executive management of the Group to assess the performance of the Selected Portfolio customer base, as requested. </li><li>Recommend all administrative operational aspects of unit personnel (e.g. leave schedule, training, appraisal etc.) in accordance with established HR policies and procedures. </li><li>Oversee recruitment, provide motivation, guidance to employees and reinforce high standards concerning performance, and adherence to the Bank’s values and mission. </li><li>Encourage, solicit and reward innovative ideas even in day-to-day issues. </li><li>Continuous Improvement: </li></ul><ol><li>Set examples by leading improvement initiatives through cross-functional teams ensuring successes. </li><li>Identify and encourage people to adopt practices better than the industry standard. </li><li>Continuously encourage and recognize the importance of thinking out-of-the-box within the team. </li></ol> Education and Experience Requirements <ul><li>University graduate preferably with a Major in in the banking industry, preferably with local / gulf / regional responsibility (dependent on the portfolio coverage) experience. Masters preferred </li><li>At least 15 years’ experience of relevant experience, preferably within a highly rated international bank </li><li>Well-informed of the market competitive structures, industry practices and any regulations relevant to regional and International Corporate clients segment. </li><li>Informed of the market competitive structure, industry practices and compliance and regulatory requirements of Selected Portfolio countries. </li><li>Excellent oral and written communication skills (including report writing) in English and Arabic. </li><li></li></ul> </div>

من ٠ إلى ٠ سنة بيت.كوم

Manager Subsidiary Operational Risk

On-site - قطر ٢ يوليو ٢٠٢٦

الإنشاءات والعقارات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The incumbent will be primarily responsible for providing oversight, guidance and challenge to the QNB Group Subsidiaries in all matters relating to the QNB Group Operational Risk Framework. The incumbent will be directly supporting the VP of Subsidiaries Operational Risk in working closely with the Heads of Risk/Operational Risk in each of the locations to provide oversight, guidance and challenge on the deployment of a consistent Methodology, approach and execution standards of Operational Risk Management practices. Main Responsibilities A. Shareholder & Financial: - Support the implementation of the New QNB Group Operational Risk Framework (policies, procedures and standards) with the aim to improve the groups management of its operational risks - Increase the effectiveness of management’s oversight by analyzing and reporting operational risk data. - Ensure that policies, procedures, directives and guidelines of Group Risk Committees are promptly disseminated to, and understood by, the concerned officers and staff in the various QNB Subsidiary units to ensure that the best interests of the Bank are protected, Risks are mitigated, efficiency of operations are enhanced, and/or financial losses are avoided, and for action by the units. - Distil insights and provide clarity on the top 10 most important or material operational risks to support riskinformed decisions at the executive committee level, ensure a risk dialogue among the management team, and enable proper risk oversight by the board - Promote a strong control culture and general awareness of risk management across the business. - Implements KPI’s and best practices for Subsidiary Operational Risk. - Act within the limits of the powers delegated to the incumbent. - Work with cross functional teams to ensure the accuracy and integrity of financial data and reporting B. Customer (Internal & External): - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. - Support and facilitate the running of the QNB Operational Risk Committee ensuring delivery of strong papers which address key areas of risk and ensure good levels of debate from members in our Subsidiaries. - Regularly contribute papers and commentary to governance committees ensuring the operational risk profile is clearly reported and understood. - Consolidate portfolio management data/ other MIS information received from the other operational risk subfunctions. - Produce adequate and accurate reports pertaining to operational risk and disseminate the same to the concerned business units/ senior management for their consideration/ action. - Stay updated with the relevant best practice pronouncements pertaining to operational risk and work towards instilling the same within the Group’s operational risk practices. - Develop/finalize and report on the Key Risk Indicators (KRIs) established for each of the Subsidiaries. - Carry out appropriate on-going evaluation of all systems, processes and infrastructure, to ensure policies, processes and standards are in place to identify, assess, measure, manage and report operational risks, including identification of the Subsidiaries systemic operational risk. - Escalate relevant operational risk reporting/issues as requested by the VP Subsidiaries Operational Risk to include and comply with all internal and/or external requirements. - Assist in the delivery of other projects as mandated by the VP of Subsidiaries. C. Internal (Processes, Products, Regulatory): - Possess an understanding of business processes and controls in all related operational areas. - Possess superior knowledge on quantitative techniques to assessing, measuring and managing operational risk. - Maintain an understanding of all pertinent regulations as well as best practices pertaining to operational risk Education and Experience Requirements - Bachelor’s degree preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study). - At least 6 years of relevant experience, preferably within a highly rated international bank. </div>

من ٠ إلى ٠ سنة بيت.كوم

Vice President Data Analysis

On-site - قطر ٢ يوليو ٢٠٢٦

تكنولوجيا المعلومات

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The Vice President – Data Analysis will lead the execution of QNB’s enterprise-wide analytics strategy, ensuring insights-driven decision-making across all business units. This role involves overseeing the development of executive dashboards, KPI frameworks, performance analysis, and business intelligence solutions that drive measurable business value. The incumbent will manage a team of analysts and collaborate across functions to improve profitability, enhance operational efficiency, and ensure compliance with internal and regulatory standards. It is ideal that the candidate should have: Advanced SQL and data modeling, Python, DWH / Lakehouse Design, ETL / ELT Pipeline Development, BI and reporting platforms, Data quality and reconciliation, Banking data domain knowledge, Workflow orchestration and automation, Databricks or similar, Data governance. Main Responsibilities A. Shareholder & Financial: - Lead and manage a team of analysts, BI developers, and MIS experts with clear performance objectives and KPIs. - Define team OKRs aligned with strategic initiatives across business segments and digital transformation - Define enterprise-level KPIs, measurement standards, and performance dashboards aligned with QNB’s strategic and financial objectives. - Lead data-driven financial modelling, profitability analysis, and scenario planning to support C-level decisions. - Optimize business outcomes by integrating advanced analytics into key revenue-generating areas such as lending, deposits, and fee income. - Align analytics investments with organizational priorities and deliver maximum ROI from BI platforms and tools. - Design and deliver cost-efficiency analysis for operational processes using benchmarking and variance analysis. - Contribute to strategic initiatives such as Net Promoter Score (NPS) growth, client retention, and cross-sell analytics. - Monitor and analyse the impact of pricing, interest rate, and commission changes using dynamic models. - Evaluate and mitigate financial risk exposure through data-supported key risk indicators (KRIs) and early-warning models. - Act within the limits of the powers delegated to the incumbent and delegate authority to the respective staff and monitor exercise of the same. - Demonstrate clear understanding of the important factors behind the bank's financial & non-financial performance. B. Customer (Internal & External): - Serve as a senior advisor to business units by converting data into insights to drive customer-centric strategy. - Collaborate with stakeholders across retail, corporate, international, and digital banking to deliver customized performance reports. - Lead strategic engagements with marketing, CRM, and product teams to optimize campaign effectiveness and client segmentation. - Oversee analytics initiatives that drive onboarding, retention, upselling, and loyalty programs. - Support branch/channel performance tracking and digital adoption strategies through channel-level analytics. - Ensure availability of real-time dashboards and alerts for business users through self-service BI environments. - Facilitate quarterly business reviews with senior executives using insight-backed reporting packs. - Build external partnerships with vendors and service providers for benchmark studies and advanced analytics solutions. - To assist customers in all their queries on Bank’s product and seek solution to their requests. - Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time. - Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives. - Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required. C. Internal (Processes, Products, Regulatory): - Own and govern the enterprise data analytics lifecycle from requirement gathering to insight delivery and refinement. - Design and deploy standardized business metric definitions and metadata repositories to support consistency across departments. - Lead cross-functional working groups to address analytics use cases across finance, risk, treasury, operations, and compliance. - Implement analytics frameworks to monitor and improve operational efficiency and cost optimization projects. - Ensure regulatory-compliant data architecture and reporting workflows as per QCB, GDPR, and NDCP. - Review, validate, and approve critical business models (profitability, risk scoring, churn) before deployment. - Work closely with the Data Governance and Quality teams to ensure audit readiness of all analytical models and outputs. - Evaluate and implement workflow tools that integrate analytics seamlessly with business systems (CRM, core banking, etc.). - Continuous Improvement: [add if they have subordinates] Set examples by leading improvement initiatives through cross-functional teams ensuring successes. Identify and encourage people to adopt practices better than the industry standard. Continuously encourage and recognise the importance of thinking out-of-the-box within the team. Encourage, solicit and reward innovative ideas even in day-to-day issues. D. Learning & Knowledge: - Build a learning roadmap for the analytics team, covering technical upskilling and business storytelling techniques. - Champion a culture of analytical curiosity and insight-driven decision-making across business users. - Establish a knowledge-sharing environment through analytics playbooks, case studies, and success metrics. - Initiate cross-training programs for analysts to support multi-domain exposure and professional development. - Stay current with evolving analytics trends, AI/ML tools, and cloud analytics capabilities in financial services. - Mentor senior analysts on translating business problems into analytical hypotheses and data solutions. - Facilitate monthly innovation forums to showcase high-impact analytics use cases across QNB. - Drive a data literacy program across business units to build awareness and adoption of BI solutions. - Hold meetings with staff and assess their performance and your teams overall performance on a regular basis. - Take decisive action to ensure speedy resolution of unresolved grievances or conflicts within the team members. - Identify development opportunities and activities for staff and facilitate/coach them to improve their effectives and prepare them to assume greater responsibilities. E. Legal, Regulatory, and Risk Framework Responsibilities: - Ensure full adherence to QCB, NDCP, and international data protection and analytics governance requirements. - Participate in internal and external audits as the analytics lead and provide all required documentation and evidence. - Implement review workflows for business reports involving sensitive KPIs or confidential customer information. - Define and maintain audit trails, access controls, and documentation standards for all critical analytical assets. - Support Regulatory and Risk teams with analytics for RCSA, KRI, internal capital adequacy, and Basel reporting. - Oversee proper usage and lifecycle of business models approved for executive decision-making. - Drive alignment of all analytics programs with the Bank’s Conduct Risk and Data Protection policies. - Coordinate with Compliance and Internal Audit teams to investigate data breaches or unauthorized analytical access. - Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence. - Attend mandatory (internal and external) seminars as instructed by the Bank. F. Other: - Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information. - Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need-to-know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators. - Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position. - All other ad hoc duties/activities related to QNB that management might request from time to time. - Build succession planning and capability mapping frameworks within the analytics function. - Foster an inclusive, high-performance culture that encourages innovation and accountability. - Oversee recruitment, onboarding, and development of top-tier analytical talent. - Develop and implement governance policies for dashboard publishing, metric ownership, and release management. - Represent analytics in the bank’s technology or governance steering committees. - Conduct regular performance reviews, identify skills gaps, and implement targeted development plans. Education and Experience Requirements - University degree with specialization in Business Analytics, Data Science, Economics, Engineering, or related fields. - Master’s degree or MBA is highly preferred. - Minimum 12 years’ experience in data analytics, with at least 8 years in senior leadership roles within the banking or financial services sector. - Track record of delivering enterprise-wide BI strategies and measurable business outcomes. </div>

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