Area Manager Jobs - Doha Qatar

Company Description Mazad Live is a modern live-auction platform designed for the Gulf market, connecting auction houses, exhibitors, sellers, and buyers through a seamless digital experience. The platform enables businesses to launch and manage live auctions with real-time bidding, verified listings, and integrated commission management. With mobile and web accessibility, Mazad Live focuses on building trust, speed, and transparency across every auction. The company offers tools for auction creation, seller verification, smart moderation, and real-time engagement. Centered on the GCC region, Mazad Live aims to be the digital gateway for trusted auctions across cars, collectibles, art, luxury items, and more.<br>Role Description The Sales Manager (مدير مبيعات) will be responsible for driving revenue growth, building partnerships, and expanding Mazad Live’s presence in the GCC auction market. This part-time, on-site role is based in Doha, Qatar, and involves actively identifying and qualifying leads, conducting sales meetings and product demos, and following up with potential clients. The Sales Manager will manage the full sales cycle from prospecting to closing, prepare proposals and commercial offers, and maintain an up-to-date sales pipeline. The role includes collaborating with marketing and product teams to refine value propositions, gathering client feedback to improve services, and representing Mazad Live at client meetings, events, and industry gatherings. The Sales Manager will also monitor market trends and competitors to support strategic decision-making.<br>Qualifications<br> Strong skills in B2B sales, account management, and pipeline management, with a proven ability to meet or exceed sales targets. Experience in relationship-building, client onboarding, and stakeholder communication across diverse business environments. Comfort with digital platforms, Saa S products, or marketplace/auction solutions, including the ability to conduct online and in-person demos. Solid negotiation, presentation, and closing skills, with a consultative selling approach. Excellent verbal and written communication skills in English; proficiency in Arabic is highly preferred. Knowledge of the GCC market; experience in auctions, automotive, collectibles, luxury goods, or related sectors is a plus. Ability to work on-site in Doha, Qatar, manage time effectively in a part-time setting, and operate independently with minimal supervision. Bachelor’s degree in Business, Marketing, or a related field, or equivalent practical experience.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"> <div> POSITION OBJECTIVE <br> </div> <div> - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales <br> </div> <div> - Implement operating procedures at the store as per the company and Brand standards <br> </div> <div> - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales <br> </div> <div> - Provide feedback to the Area Manager and Operations Manager with regards to employees and products </div><br>Key Responsibilities <br>- Brief and guide the staff on achievement of the daily / weekly / monthly sales target <br>- Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss <br>- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs <br>- Ensure minimal stock loss manage stockrooms <br>- Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times <br>- Apply creative techniques to achieve / exceed the store sales target <br>- Ensure has the required stock levels to maximize the sales <br>- Weekly audit the store administration and resolve discrepancies if any <br>- Manage the daily roaster, leave and grievances of the retail staff <br>- Maintain the visual merchandising standards at the stores all the time as per set VM standards <br>- Promote the Club Apparel Loyalty Program of the company for repeat sales <br>- Supervise the store and provide feedback to the Area Manager with regards to the employees and products <br>- Ensure awareness and vigilance at all times of security in the store without any negligence <br>- Must be updated about the various brands of the group for suggestive selling to the customers <br>- End to end store operations responsibility <br>- Must be physically fit to stand for extended hours and heavy lifting <br></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel s network, computers or internet access which is in the hotel s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.</p><p><strong>Departmental:</strong></p><p><strong>Managerial:</strong> Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&amp;B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&amp;B outlets. Support the outlet manager in monitoring the monthly P&amp;L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.</p><p><strong>Colleague Relations:</strong></p><p>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&amp;B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.</p><p><strong>Guest Relations:</strong></p><p>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.</p></div></section>

Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

Job Title Area Operations Manager Department Operations Reports To General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous). WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

POSITION OBJECTIVE<br><br> Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Implement operating procedures at the store as per the company and Brand standards Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Area Manager and Operations Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Brief and guide the staff on achievement of the daily / weekly / monthly sales target Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensure minimal stock loss manage stockrooms Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Apply creative techniques to achieve / exceed the store sales target Ensure has the required stock levels to maximize the sales Weekly audit the store administration and resolve discrepancies if any Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Supervise the store and provide feedback to the Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store operations responsibility Must be physically fit to stand for extended hours and heavy lifting

POSITION OBJECTIVE<br><br> Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Implement operating procedures at the store as per the company and Brand standards Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Area Manager and Operations Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Brief and guide the staff on achievement of the daily / weekly / monthly sales target Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensure minimal stock loss manage stockrooms Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Apply creative techniques to achieve / exceed the store sales target Ensure has the required stock levels to maximize the sales Weekly audit the store administration and resolve discrepancies if any Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Supervise the store and provide feedback to the Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store operations responsibility Must be physically fit to stand for extended hours and heavy lifting

Job Location:<br><br>Souq Waqif Boutique Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.<br><br>Key Responsibilities<br><br>Assist in planning, organizing, and coordinating daily housekeeping operations.<br><br>Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel.<br><br>Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance.<br><br>Ensure housekeeping standards and procedures are consistently followed to maintain quality service.<br><br>Manage inventory and ordering of cleaning supplies, linens, and guest amenities.<br><br>Help schedule staff shifts, manage attendance, and participate in performance reviews.<br><br>Train new housekeeping team members and conduct refresher training sessions.<br><br>Handle guest complaints and special requests in a prompt, courteous manner.<br><br>Support in ensuring compliance with health and safety regulations and sanitation standards.<br><br>Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service<br><br>Qualifications<br><br>Qualifications:<br><br>High school diploma or equivalent<br><br>2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role<br><br>Strong leadership and interpersonal skills<br><br>Excellent organizational and time management abilities<br><br>Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, Hot SOS) is a plus<br><br>Ability to handle multiple priorities and work under pressure<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.<br><br>Key Responsibilities<br><br>Assist in planning, organizing, and coordinating daily housekeeping operations. Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel. Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance. Ensure housekeeping standards and procedures are consistently followed to maintain quality service. Manage inventory and ordering of cleaning supplies, linens, and guest amenities. Help schedule staff shifts, manage attendance, and participate in performance reviews. Train new housekeeping team members and conduct refresher training sessions. Handle guest complaints and special requests in a prompt, courteous manner. Support in ensuring compliance with health and safety regulations and sanitation standards. Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service<br><br>Qualifications<br><br>Qualifications:<br><br>High school diploma or equivalent 2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role Strong leadership and interpersonal skills Excellent organizational and time management abilities Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, Hot SOS) is a plus Ability to handle multiple priorities and work under pressure<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.<br><br>Key Responsibilities<br><br>Assist in planning, organizing, and coordinating daily housekeeping operations. Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel. Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance. Ensure housekeeping standards and procedures are consistently followed to maintain quality service. Manage inventory and ordering of cleaning supplies, linens, and guest amenities. Help schedule staff shifts, manage attendance, and participate in performance reviews. Train new housekeeping team members and conduct refresher training sessions. Handle guest complaints and special requests in a prompt, courteous manner. Support in ensuring compliance with health and safety regulations and sanitation standards. Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service<br><br>Qualifications<br><br>Qualifications:<br><br>High school diploma or equivalent 2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role Strong leadership and interpersonal skills Excellent organizational and time management abilities Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, Hot SOS) is a plus Ability to handle multiple priorities and work under pressure<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.<br><br>Key Responsibilities<br><br>Assist in planning, organizing, and coordinating daily housekeeping operations. Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel. Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance. Ensure housekeeping standards and procedures are consistently followed to maintain quality service. Manage inventory and ordering of cleaning supplies, linens, and guest amenities. Help schedule staff shifts, manage attendance, and participate in performance reviews. Train new housekeeping team members and conduct refresher training sessions. Handle guest complaints and special requests in a prompt, courteous manner. Support in ensuring compliance with health and safety regulations and sanitation standards. Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service<br><br>Qualifications<br><br>Qualifications:<br><br>High school diploma or equivalent 2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role Strong leadership and interpersonal skills Excellent organizational and time management abilities Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, Hot SOS) is a plus Ability to handle multiple priorities and work under pressure<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Location:<br><br>Al Najada Doha Hotel By Tivoli<br><br>Overview<br><br>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>Job Description<br><br>The Housekeeping Assistant Manager supports the Housekeeping Manager in overseeing the daily operations of the housekeeping department. This role ensures the cleanliness, orderliness, and overall appearance of guest rooms, public areas, and back-of-house spaces. The Assistant Manager supervises staff, manages inventory, maintains service quality standards, and ensures a safe and productive work environment.<br><br>Key Responsibilities<br><br>Assist in planning, organizing, and coordinating daily housekeeping operations. Supervise and motivate housekeeping staff, including room attendants, public area attendants, and linen room personnel. Conduct daily inspections of guest rooms, public areas, and employee work areas for cleanliness and maintenance. Ensure housekeeping standards and procedures are consistently followed to maintain quality service. Manage inventory and ordering of cleaning supplies, linens, and guest amenities. Help schedule staff shifts, manage attendance, and participate in performance reviews. Train new housekeeping team members and conduct refresher training sessions. Handle guest complaints and special requests in a prompt, courteous manner. Support in ensuring compliance with health and safety regulations and sanitation standards. Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service<br><br>Qualifications<br><br>Qualifications:<br><br>High school diploma or equivalent 2+ years of experience in housekeeping operations, with at least 1 year in a supervisory or assistant managerial role Strong leadership and interpersonal skills Excellent organizational and time management abilities Working knowledge of housekeeping systems and hotel property management systems (e.g., Opera, Hot SOS) is a plus Ability to handle multiple priorities and work under pressure<br><br>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Job Title Operations Manager Department Operations Direct Reports Club / Centre Managers,/General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous).<br>CORE COMPETENCIES Leadership & People Development Commercial Acumen Guest Experience Focus Strategic Thinking & Problem Solving Communication & Stakeholder Management Resilience & Adaptability Data-Driven Decision Making Passion for Health, Fitness & Wellness WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

Job Title Operations Manager Department Operations Direct Reports Club / Centre Managers,/General Manager Location Multi-site (Regional Travel Required) Employment Type Full-Time, Permanent Industry Hospitality, Fitness & Wellness ROLE PURPOSEThe Area Operations Manager is a senior leadership role responsible for overseeing the day-to-day operations of multiple fitness, wellness, and hospitality facilities within a designated region. The role drives operational excellence, ensures consistent guest and member experiences, delivers financial targets, and develops high-performing site teams. The Area Operations Manager acts as the primary link between individual venue management and the regional or executive leadership team.<br>KEY RESPONSIBILITIES1. Operational Leadership– Oversee daily operations across all sites within the portfolio, ensuring compliance with brand standards, health & safety regulations, and company policies.– Conduct regular site visits and operational audits to assess performance, identify improvement areas, and implement corrective actions.– Develop and maintain standard operating procedures (SOPs) across all venues.– Drive consistent, high-quality guest and member experiences across all locations.<br>2. Financial Performance & Commercial Management– Own the P&L for the area, driving revenue growth, managing costs, and achieving EBITDA targets.– Analyse monthly financial reports, KPIs, and membership data to identify trends and proactively address underperformance.– Develop and execute commercial strategies including membership sales, wellness programmes, personal training, and spa/F&B revenue where applicable.– Prepare and manage annual budgets and forecasts in collaboration with finance.<br>3. People Management & Development– Lead, coach, and develop a team of Site/Club Managers, fostering a culture of accountability, performance, and wellbeing.– Oversee recruitment, onboarding, and retention of key talent across all venues.– Conduct regular performance reviews and implement development plans for managers and key staff.– Identify training needs and collaborate with L&D to ensure teams are skilled, motivated, and aligned with brand values.<br>4. Guest & Member Experience– Champion a culture of exceptional member and guest service across all sites.– Monitor NPS scores, member satisfaction surveys, and online reviews, taking action to address feedback and improve ratings.– Resolve escalated member complaints and service failures promptly and professionally.– Implement initiatives to drive member retention, engagement, and community building.<br>5. Health, Safety & Compliance– Ensure all sites operate in full compliance with health, safety, and hygiene legislation, including fire safety, COSHH, and pool water quality standards where applicable.– Conduct regular H&S audits and ensure timely resolution of any identified risks or incidents.– Maintain up-to-date risk assessments, emergency procedures, and staff certifications across all venues.– Ensure compliance with data protection (GDPR) and relevant licensing requirements.<br>6. Strategic Planning & Projects– Contribute to the strategic planning process, providing operational insight and market intelligence.– Lead or support capital improvement projects, refurbishments, or new site openings within the area.– Identify and evaluate opportunities for operational efficiencies, technology adoption, and service innovation.– Collaborate cross-functionally with Sales, Marketing, HR, Finance, and Facilities teams.<br>QUALIFICATIONS & EXPERIENCEEssential– Minimum 5 years of management experience in the fitness, wellness, leisure, or hospitality sector.– Proven track record of managing multiple sites or departments simultaneously.– Demonstrated success in achieving commercial and operational targets (revenue, membership, NPS).– Strong people leadership and people development experience.– Solid understanding of P&L management, budgeting, and financial analysis.– Knowledge of health, safety, and compliance requirements in leisure/hospitality environments.<br>Desirable– Degree or professional qualification in Business, Leisure Management, Sports Science, Hospitality, or related field.– Experience with spa, wellness, or premium hospitality operations.– Familiarity with membership management systems (e.g., Jonas, Legend, Mindbody, or similar).– Previous experience managing refurbishment projects or new venue openings.– First Aid at Work certification; Pool Plant Operator qualification (advantageous).<br>CORE COMPETENCIES Leadership & People Development Commercial Acumen Guest Experience Focus Strategic Thinking & Problem Solving Communication & Stakeholder Management Resilience & Adaptability Data-Driven Decision Making Passion for Health, Fitness & Wellness WHAT WE OFFER– Competitive salary and performance-based bonus scheme– Complimentary membership and wellness benefits across all group venues– Career development and progression opportunities within a growing organisation– Company vehicle or car allowance (role dependent)– Comprehensive health and wellbeing package– Collaborative, passion-driven team culture

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"> POSITION OBJECTIVE <br>- Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales <br>- Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures <br>- End to end store responsibility in absence of Store Manager <br>- Promote the Loyalty Program of the company for maximizing loyalty and repeat sales <br>- Provide feedback to the Store Manager and Area Manager with regards to employees and products <br>Key Responsibilities <br>- Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss <br>- Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs <br>- Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales <br>- Assisting the Store Manager in implementation of operating procedures at the store as per the company standards <br>- Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times <br>- Regularly audits own store administration and resolve any issues <br>- Manage the daily roaster, leave and grievances of the retail staff <br>- Maintain the visual merchandising standards at the stores all the time as per set VM standards <br>- Promote the Club Apparel Loyalty Program of the company for repeat sales <br>- Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products <br>- Ensure awareness and vigilance at all times of security in the store without any negligence <br>- Must be updated about the various brands of the group for suggestive selling to the customers <br>- End to end store responsibility in absence of Store Manager <br>- Must be physically fit to stand for extended hours and heavy lifting <br><br></div></section>

The F&B Store Manager is responsible for planning and executing the brand strategy, maintaining quality and authenticity, and overseeing daily operations.<br>About the Role<br>He/she directs daily operations in the kitchen, restaurant, and retail areas to ensure excellent customer service and store management.<br>Responsibilities<br>Planning and executing the brand strategy Maintaining quality and authenticity Overseeing daily operations Directing daily operations in the kitchen, restaurant, and retail areas Ensuring excellent customer service and store management<br>Qualifications<br>Bachelor’s degree in Hospitality Management, or a related field<br>Required Skills<br>Proven experience as a Shop Manager in premium chocolate retail (experience in luxury brands chocolate retailers is highly preferred) Language Proficiency - Fluency in English Fluency in Arabic is a plus Technical Skills - Proficiency in MS Office, MS Excel and Power Point<br>Preferred Skills<br>Seven to nine years of experience in F&B Operations, or a similar role Two years of experience in a managerial role<br>Azadea Group is an Equal Employment Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws

Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Managerial:<br><br>Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&B outlets. Support the outlet manager in monitoring the monthly P&L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.<br><br>Colleague Relations<br><br>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha’s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.<br><br>Guest Relations<br><br>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.

Responsibilities<br><br>General: <br><br>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Doha Human Resources Strategic Policy. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. To carry out any additional duties requested by management, related to hotel operational activities.<br><br>Departmental<br><br>Managerial:<br><br>Support the outlet manager in all operational and administrative aspects of In Room Dining including the order taking, set up of trolleys as per standard and the delivery of room service orders to guest rooms and service apartments and take charge of the outlet and the department in his absence. Enforce and monitor that all operational standards, as per our policies, SOP and quality measures are in place at all times. Create and maintain a great synergy between In Room Dining and all other F&B outlets as well as the related Rooms Division departments. Assist the outlet manager to coordinate the placement of guest amenities in guest rooms and manage the related aspects of minibar operation in close coordination with the Front Office and Housekeeping team. Assist any requirements of the residents in the apartments including delivery of ingredients ordered and maintain an effective system for tracking clearance of trolleys and trays. If required, provide catering services in guest rooms, suites and apartments in liaison with the banqueting operations department. Support the outlet manager to supervise the side duty schedules for all positions and ensure compliance and follow through. Assist the outlet manager to supervise the maintenance and cleanliness of the outlet at all times and as assigned carry out monthly or more frequent walk-throughs with the respective engineering and housekeeping colleagues and follow up accordingly on the produced reports to achieve an immaculate environment. This includes the In Room Dining main area as well as floor pantries storage, storage areas and In Room Dining Equipment. Constantly identify areas for improvement in service and food and beverage quality by reviewing various service quality audit reports, guest comment cards and guest incident reports, and share observations and recommendations with the outlet manager. Maintain a good relationship and steady communication with the respective Chef de Cuisine to work on a very effective flow to assure all served food and beverage reaches the room in the best possible condition with regard to temperature and presentation. Ensure menu descriptions are up to date, spelled correctly, distributed appropriately and visibly displayed in the In Room Dining area. Observe the competition, current market and international trends, prices with the market and other new ideas and forward them to the outlet manager. Assist the outlet manager to plan and execute special promotional activities for the outlets and plan for festive season events related to the outlet. Follow all procedures, policies and practices with regard to the Jardine accounting related requirements for F&B outlets. Support the outlet manager in monitoring the monthly P&L and carry out regular detailed analysis of outlet related financial information. Support the outlet manager to maintain a clear overview of all IG point of sales related set ups and carry out regular check on accuracy of all items. Attend and participate all required meetings as scheduled.<br><br>Colleague Relations<br><br>Provide leadership, direction and support to all outlet colleagues at any time, particularly during the operation hours. Support the outlet manager to focus on the training of order takers to assure a smooth interaction for all calls received from guest rooms including strong upselling skills. Ensure that Mandarin Oriental, Doha’s grooming and appearance standards are implemented and maintained at all times to reflect an image of professionalism and care. Assist the outlet manager to prepare a weekly roster to schedule all colleagues effectively to maintain the service standards of Mandarin Oriental while operating within budgeted labour cost guidelines and headcounts, depending on the business volume. Conduct counselling and disciplinary action as appropriate in accordance with Mandarin Oriental, Doha’s procedures. Encourage proactive, efficient and effective inter-departmental communication within and beyond the F&B division in order to promote a climate of teamwork and enthusiasm. Work closely with the Kitchen, Front Office and Housekeeping Team together to assure efficiency for all food and beverage related matters.<br><br>Guest Relations<br><br>Personally monitor and follow through on any requirements of VIP guests who ordered service. Ensure customer satisfaction from arrival to departure in accordance to the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Constantly drive and motivate the team to create specific WOW moments to surprise and delight in house guests. Handle effectively any kind of customer complaints being verbal or written.

Company Description Central Inn Souq Waqif Hotel is a hospitality property located in the vibrant Souq Waqif area of Doha, Qatar, offering guests convenient access to local culture, shopping, and dining. The hotel focuses on delivering a comfortable, welcoming experience for a diverse range of guests, including business and leisure travelers. Team members work in a dynamic environment that emphasizes service quality, efficiency, and attention to detail. The hotel supports professional development and encourages staff to contribute ideas that enhance guest satisfaction and operational performance.<br>Role Description The Restaurant Manager is a full-time, on-site role based at Central Inn Souq Waqif Hotel in Doha, Qatar. This role oversees daily restaurant operations, including managing the dining room and bar area, supervising team members, and ensuring high standards of food and beverage service. The Restaurant Manager plans staff schedules, leads pre-service briefings, monitors service quality, and responds to guest feedback to maintain strong customer satisfaction. Responsibilities include coordinating with the kitchen team, managing inventory and ordering, overseeing cash handling and POS processes, and ensuring compliance with health, safety, and hygiene regulations. The role also involves hiring, training, and coaching staff, implementing service standards, supporting marketing or promotional activities, and analyzing performance metrics to improve revenue and efficiency.<br>Qualifications<br> Strong customer focus with skills in Customer Satisfaction and Customer Service, and the ability to handle guest feedback professionally. Experience in Hiring, including interviewing, onboarding, and coaching team members for restaurant operations. Excellent Communication skills for interacting with guests, coordinating with kitchen and hotel teams, and guiding front-of-house staff. Solid Food & Beverage knowledge, including menu understanding, service standards, and basic food safety and hygiene practices. Previous experience in restaurant or hotel food and beverage management, preferably in a supervisory or managerial capacity. Ability to manage schedules, oversee shifts, and work flexible hours, including evenings, weekends, and holidays as needed. Proficiency in basic computer systems and POS platforms; experience with inventory and order management is an advantage. Relevant diploma or degree in Hospitality Management, Restaurant Management, or a related field is preferred. Strong leadership, problem-solving, and organizational skills, with the ability to work effectively in a multicultural environment.

<p>Lead multidisciplinary engineering consultancy projects from initiation through successful completion.</p><p>Manage engineering design, FEED, detailed engineering, brownfield modifications, and EPC support activities.</p><p>Coordinate with clients, consultants, vendors, and project stakeholders.</p><p>Ensure project delivery within schedule, budget, quality, and HSE requirements.</p><p>Lead project planning, execution strategy, engineering reviews, risk management, and technical decision-making.</p><p>Monitor project progress and resolve technical and commercial issues.</p><p>Mentor engineering teams and ensure compliance with international standards and client specifications.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Technical Expertise</strong></p><p>Strong knowledge of:</p><ul><li><p>DCS, PLC, SCADA</p></li><li><p>Fire & Gas Systems</p></li><li><p>ESD Systems</p></li><li><p>SIS / SIL</p></li><li><p>Instrumentation Design</p></li><li><p>Control Systems</p></li><li><p>Telecom Integration</p></li><li><p>Hazardous Area Requirements</p></li><li><p>IEC / ISA / API Standards</p></li></ul><p><strong>Preferred Skills</strong></p><ul><li><p>Excellent leadership and communication skills.</p></li><li><p>Client-facing experience with major Oil & Gas operators.</p></li><li><p>Experience managing multidisciplinary engineering teams.</p></li><li><p>GCC experience preferred.</p></li><li><p>PMP certification is an added advantage.</p><br></li></ul><p><strong>Preferred Client Experience</strong></p><p>Candidates with experience executing FEED/detailed engineering projects for major Oil & Gas operators such as:</p><ul><li><p><strong>QatarEnergy (Former Qatar Petroleum)</strong></p></li><li><p>Saudi Aramco</p></li><li><p>ADNOC</p></li><li><p>PDO</p></li><li><p>Kuwait Oil Company (KOC)</p></li><li><p>Oman LNG</p></li><li><p>Qatargas / RasGas</p></li><li><p>Shell</p></li><li><p>ExxonMobil</p></li><li><p>TotalEnergies</p></li><li><p>Chevron</p></li><li><p>BP</p></li></ul>