Economic Analyst Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job DescriptionJob title: Equity AnalystLine manager(s) reporting to: CEO/Portfolio Managers<br> Key Responsibilities:<br> Top-down and stock investment thesis:The Junior Analyst will identify and conduct research on investment opportunities for recommendation to the Equity Team and discussion with the Sub-Investment Committee.<br> Travel:The Junior Analyst is expected to travel 2-3 weeks annually to meet with companies in the portfolio and identify new investment opportunities.<br> Company Contact:The Junior Analyst is expected to be in regular contact with companies in which the Firm has invested.<br> Database:The Junior Analyst has responsibility for ensuring the database of research is current for areas of primary responsibility. This includes stock specific information (notes, theses, financial models and ESG scorecards) as well as any relevant market / industry data.<br> Team Admin:Helping with the administration of documentation used by the team to fulfil its process and procedures as committed to clients.<br> Key Experience:•Bachelor’s degree ideally in Economics/Finance/Humanities; and/or working toward obtaining CFA.•3-5 years of Equity Research experience, some experience in MENA/ Emerging Markets preferred.•Strong quantitative and analytical skills.•Excellent communication skills.•Detail-oriented and organized.•Ability to work independently and on a team.•Ability to build financial models to determine intrinsic value of investment opportunities.•Identify and analyse investment opportunities in listed equities in the assigned markets. Research will be focused on obtaining and analysing company and industry information as related to given investment opportunities.•Good knowledge and understanding of emerging markets and the fund management business.•Excellent Microsoft Office skills.</p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job BUSINESS DATA ANALYST - SERVICENOW - INVESTMENT (BANKING) <p>Role Summary</p><br> <p>The Business Data Analyst analyses, documents, and governs conceptual data models and Information Objects across enterprise systems, maintaining the enterprise semantic standard within ServiceNow EA.</p><br> <p>Key Responsibilities</p><br> <ul> <li>Analyse conceptual data models across enterprise systems.</li> <li>Document and manage Information Objects within ServiceNow EA.</li> <li>Maintain the Information Object glossary and conceptual data model.</li> <li>Ensure consistent use of Information Objects across governance, architecture, and solution design.</li> <li>Collaborate with architects, business analysts, and data governance teams to align enterprise semantic standards.</li> </ul> <p>Required Experience &amp; Skills</p><br> <ul> <li>Minimum 3 years' experience in business analysis, enterprise architecture support, or data management.</li> </ul> <p>Preferred / Advantageous</p><br> <ul> <li>Hands-on ServiceNow EA experience (strongly preferred).</li> <li>Investment management or financial services exposure.</li></ul> <p>Vertical:</p><br> <p>Technology</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job BUSINESS ANALYST - CBAP/PMI (BANKING) <p>Role Summary</p><br> <p>The Business Analyst supports demand management, business analysis, and documentation across IT initiatives, ensuring demand is well-defined and ready for prioritization and solution design.</p><br> <p>Key Responsibilities</p><br> <ul> <li>Capture and document business and IT demand.</li> <li>Perform current-state and target-state analysis across business processes, systems, and data.</li> <li>Develop business cases and business requirements documentation.</li> <li>Maintain backlog documentation and demand tracking.</li> </ul> <p>Required Experience &amp; Skills</p><br> <ul> <li>Minimum 3 years' experience in business analysis.</li> <li>Demonstrated experience in demand capture and requirements documentation.</li> </ul> <p>Preferred / Advantageous</p><br> <ul> <li>Hands-on ServiceNow SPM experience.</li> </ul> <p>Certifications</p><br> <ul> <li>CBAP or PMI-PBA certification is advantageous.</li> </ul> <p>Success Criteria</p><br> <ul> <li>Demand documentation completed and accepted without material rework.</li> <li>Analysis outputs support prioritization and solution design.</li> <li>Backlog and lifecycle documentation maintained accurately and kept up to date.</li></ul> <p>Vertical:</p><br> <p>Technology</p><br> <br> <br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Senior Financial Systems Analyst</strong></p><br><br>About the Opportunity<p>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.</p><br><br>Responsibilities<ul><li>Support business-critical financial applications.</li><li>Investigate and resolve complex system issues.</li><li>Participate in system upgrades and enhancement projects.</li><li>Gather and analyse business requirements.</li><li>Work closely with vendors and internal stakeholders.</li><li>Perform application testing and quality assurance.</li><li>Produce technical documentation and user guidance.</li><li>Support integrations between enterprise applications.</li><li>Monitor system performance and recommend improvements.</li><li>Participate in after-hours support when required.</li></ul>Requirements<ul><li>Bachelor's Degree in Computer Science, Information Systems or related field.</li><li>5-7 years' experience supporting enterprise business applications.</li><li>Experience with financial platforms or ERP solutions.</li><li>Strong SQL and database knowledge.</li><li>Experience working with application vendors.</li><li>Excellent troubleshooting and analytical skills.</li><li>Banking or financial services experience preferred.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a highly motivated and analytical Business Analyst to support the development, negotiation, evaluation, and monitoring of Joint Venture (JV) opportunities within the shipping and maritime sector. The successful candidate will play a key role in identifying business opportunities, conducting financial and commercial analysis, coordinating with stakeholders, and preparing management reports to support strategic decision-making. Key Responsibilities Support the negotiation, structuring, and execution of JV agreements. Conduct financial modeling, feasibility studies, and investment analysis. Develop and maintain Management Information System (MIS) reports.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>CFA or MBA (Major in Finance) qualification.</li><li>Minimum 3 5 years of relevant experience in business analysis, corporate finance and JV project development.</li><li>Prior experience in the shipping, maritime industries will be highly preferred.</li><li>Advanced proficiency in Microsoft Office.</li><li>Excellent communication, negotiation, and presentation skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job Business Analyst / QA Consultant - 12 Months <p><strong>Education / Experience Requirements:</strong></p><br> <p>Bachelor's degree in Finance/ Computer Science, MIS, Engineering, Business Administration or a related technical field.</p><br> <p><strong>Should have a minimum of continuous 5 or more years of experience in 'Finastra EQUATION' Core Banking System, support, and implementation. </strong></p><br> <p><strong>Reviewing BRS (Business Requirements Specifications) and preparing the Function Specification for development and/or test cases exploring all aspects of the scope.</strong></p><br> <p>Business process analysis and mapping.</p><br> <p>Defect life cycle Management and execution status reporting.</p><br> <p>Experience in test scope analysis and regression testing. </p><br> <p>Understanding of Systems integration with Core Banking systems.</p><br> <p>In-depth experience in Core banking system and loan administration systems. </p><br> <p>Ensure high standards of data protection and confidentiality.</p><br> <p>Provide technical assistance in identifying, evaluating and developing systems and procedures across the group various business and support functions.</p><br> <p>Consult and coordinate with systems analysts and programmers to design and develop business systems.</p><br> <br> <br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are currently looking for MIS Analyst - Banking for our Qatar operations with the following terms &amp; conditions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Skills and Education</h2><p>Bachelor degree in Business Administration/MIS, Computer Science, or a related field. Advanced degree preferred. Minimum of 5 years of experience in business analysis, business intelligence, or a related role in the banking industry. Strong knowledge of banking operations, products, and processes. Proficiency in data analysis, data visualization, and business intelligence tools such as SQL, Tableau, Power BI, or similar. Demonstrated expertise in data modeling, data mapping, and ETL processes. Ability to work independently and manage multiple priorities in a fast-paced, deadline-driven environment. Knowledge of regulatory and compliance requirements in the banking industry is highly desirable. Proficiency in SQL for data retrieval, manipulation, and analysis. Experience in report development using Power BI, Cognos, or similar</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Management System Analyst<br> Location - Qatar</strong><br> <strong>Role Overview:</strong><br> We are seeking an experienced <strong>Management System Analyst</strong> to support QHSE operations, ensuring effective implementation of safety systems, audits, and compliance across warehouse and supply chain environments.<br> <strong>Key Responsibilities:</strong><ul><li>Support <strong>HSE objectives</strong>, performance tracking, and reporting</li><li>Conduct <strong>QHSE audits, inspections, and risk assessments</strong></li><li>Manage <strong>incident reporting, safety alerts, and corrective actions</strong></li><li>Maintain <strong>risk registers, legal compliance (LOR), and training matrices</strong></li><li>Oversee <strong>warehouse safety, chemical handling, and material storage practices</strong></li><li>Coordinate <strong>environment monitoring and waste management</strong></li><li>Support <strong>HSE documentation, procedures, and audit readiness</strong></li><li>Promote safety campaigns and ensure compliance with safety standards</li></ul><strong>Requirements:</strong><ul><li>Bachelor’s in Engineering + <strong>Diploma in Industrial Safety / NEBOSH</strong></li><li><strong>10+ years</strong> experience in <strong>supply chain / warehouse / oil &amp; gas</strong></li><li>Strong experience in <strong>QHSE audits, inspections, and data analysis</strong></li><li>Knowledge of <strong>risk management, safety regulations, and compliance systems</strong></li><li>Strong reporting, coordination, and stakeholder management skills</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Sr. Systems Analyst</strong><br> <strong>Location:</strong> Qatar<br> <strong>Role Overview:</strong><br> We are seeking an experienced <strong>Senior Systems Analyst</strong> to act as a focal point for business process support and system optimization. The role involves supporting end-users, enhancing SAP and related systems, and driving process improvements to ensure efficient project execution.<br> <strong>Key Responsibilities:</strong><ul><li>Provide <strong>first-line system support</strong> to engineering and project teams</li><li>Gather and translate <strong>business requirements</strong> into system solutions</li><li>Perform <strong>gap analysis, data analysis, and process optimization</strong></li><li>Liaise with ICT for system upgrades and enhancements</li><li>Coordinate <strong>UAT, data migration, and system implementation</strong></li><li>Develop reports, dashboards, and data models (Power BI, etc.)</li><li>Support workflow automation and business process improvements</li></ul><strong>Requirements:</strong><ul><li>Bachelor’s/Master’s in <strong>Business, IT, or related field</strong></li><li><strong>8+ years</strong> experience in business systems and data analysis</li><li>Strong experience in <strong>SAP (PS modules preferred)</strong></li><li>Expertise in <strong>data analysis, visualization, and reporting tools</strong></li><li>Knowledge of <strong>business process modelling &amp; workflow automation</strong></li><li>Strong analytical, problem-solving, and stakeholder management skills</li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>An established financial organisation is seeking a Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications. Responsibilities Support business-critical financial applications. Investigate and resolve complex system issues. Participate in system upgrades and enhancement projects. Gather and analyse business requirements. Work closely with vendors and internal stakeholders. Perform application testing and quality assurance. Produce technical documentation and user guidance. Support integrations between enterprise applications. Monitor system performance and recommend improvements. Participate in after-hours support when required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's Degree in Computer Science, Information Systems or related field. 5 7 years' experience supporting enterprise business applications. Experience with financial platforms or ERP solutions. Strong SQL and database knowledge. Experience working with application vendors. Excellent troubleshooting and analytical skills. Banking or financial services experience preferred.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">About the Opportunity <p>An established financial organisation is seeking a Enterprise Applications Analyst (Finance) to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.</p> Responsibilities <ul> <li> <p>Support business-critical financial applications.</p> </li> <li> <p>Investigate and resolve complex system issues.</p> </li> <li> <p>Participate in system upgrades and enhancement projects.</p> </li> <li> <p>Gather and analyse business requirements.</p> </li> <li> <p>Work closely with vendors and internal stakeholders.</p> </li> <li> <p>Perform application testing and quality assurance.</p> </li> <li> <p>Produce technical documentation and user guidance.</p> </li> <li> <p>Support integrations between enterprise applications.</p> </li> <li> <p>Monitor system performance and recommend improvements.</p> </li> <li> <p>Participate in after-hours support when required.</p> </li> </ul> Requirements <ul> <li> <p>Bachelor's Degree in Computer Science, Information Systems or related field.</p> </li> <li> <p>5 7 years' experience supporting enterprise business applications.</p> </li> <li> <p>Experience with financial platforms or ERP solutions.</p> </li> <li> <p>Strong SQL and database knowledge.</p> </li> <li> <p>Experience working with application vendors.</p> </li> <li> <p>Excellent troubleshooting and analytical skills.</p> </li> <li> <p>Banking or financial services experience preferred.</p> </li> </ul></div></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br>Job Description<br><p>We are currently looking for MIS Analyst - Banking for our Qatar operations with the following terms &amp; conditions.</p><br><p>Skills and Education</p><br><p>Bachelor degree in Business Administration/MIS, Computer Science, or a related field. Advanced degree preferred.</p><br><p>Minimum of 5 years of experience in business analysis, business intelligence, or a related role in the banking industry.</p><br><p>Strong knowledge of banking operations, products, and processes.</p><br><p>Proficiency in data analysis, data visualization, and business intelligence tools such as SQL, Tableau, Power BI, or similar.</p><br><p>Demonstrated expertise in data modeling, data mapping, and ETL processes.</p><br><p>Ability to work independently and manage multiple priorities in a fast-paced, deadline-driven environment.</p><br><p>Knowledge of regulatory and compliance requirements in the banking industry is highly desirable.</p><br><p>Proficiency in SQL for data retrieval, manipulation, and analysis.</p><br><p>Experience in report development using Power BI, Cognos, or similar</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br>Additional Information<br><p><strong><u>Terms and conditions:</u></strong>&nbsp;</p><br><p><strong>Joining time frame:</strong>&nbsp;&nbsp; <strong>maximum 4 weeks</strong></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b><span>The AMI Analyst is responsible for analyzing AMI data to ensure metering accuracy, data quality, and operational performance. The role supports optimization of utility operations through advanced reporting, validation, and data-driven insights.&nbsp;</span></b><br><br></span><br><span>Requirements</span><ul><li><p><span>Bachelor’s degree in Data Science, Computer Science, Engineering, or a related discipline.</span><br></p><br></li><li><p><span>Certification in data analytics tools (Power BI, Tableau, Google Data Analytics, or equivalent).</span><br></p><br></li><li><p><span>Minimum 4 years of relevant experience in data analysis, preferably within AMI or utility systems.</span><br></p><br></li><li><p><span>Proficiency in data analytics tools such as Power BI and Tableau.</span><br></p><br></li><li><p><span>Strong programming skills in Python, R, and SQL.</span><br></p><br></li><li><p><span>Ability to manage large datasets and generate actionable insights.</span><br></p><br></li><li><p><span>Strong coordination and communication skills.</span><br></p><br></li><li><p><span>Efficiency, adaptability, initiative, and problem-solving mindset.</span><br></p><br></li><li><p><span>Written and spoken English is essential; Arabic is preferred.</span><br></p><br></li></ul><br> </div>

We are looking for a Market Risk Analyst to support the monitoring and reporting of market risks arising from oil & gas trading activities. This position will work closely with trading and commercial teams to ensure effective risk oversight across commodity trading portfolios.<br>Key Responsibilities Monitor daily market risk exposures across trading portfolios. Produce exposure, position, P&L, and risk reports. Support risk limit monitoring and escalation processes. Analyze market movements and their impact on trading positions. Assist in risk reporting, stress testing, and scenario analysis. Support the enhancement of risk controls, reporting tools, and processes. Collaborate with Trading, Operations, Finance, and Risk teams.<br>Requirements3-5 years of experience in Market Risk, Risk Reporting, Trade Control, or Trading Operations. Experience within an Oil & Gas Trading House, Commodity Trading Company, Energy Company, or Financial Institution. Understanding of commodity and energy trading markets. Strong analytical and quantitative skills. Advanced Excel skills. Fluent in English. Based in Qatar or willing to relocate.<br>Preferred Knowledge of Aspect CTRM. Experience with VaR, stress testing, and market risk reporting. Exposure to physical or paper commodity trading activities.

We are looking for a Market Risk Analyst to support the monitoring and reporting of market risks arising from oil & gas trading activities. This position will work closely with trading and commercial teams to ensure effective risk oversight across commodity trading portfolios.<br>Key Responsibilities Monitor daily market risk exposures across trading portfolios. Produce exposure, position, P&L, and risk reports. Support risk limit monitoring and escalation processes. Analyze market movements and their impact on trading positions. Assist in risk reporting, stress testing, and scenario analysis. Support the enhancement of risk controls, reporting tools, and processes. Collaborate with Trading, Operations, Finance, and Risk teams.<br>Requirements3-5 years of experience in Market Risk, Risk Reporting, Trade Control, or Trading Operations. Experience within an Oil & Gas Trading House, Commodity Trading Company, Energy Company, or Financial Institution. Understanding of commodity and energy trading markets. Strong analytical and quantitative skills. Advanced Excel skills. Fluent in English. Based in Qatar or willing to relocate.<br>Preferred Knowledge of Aspect CTRM. Experience with VaR, stress testing, and market risk reporting. Exposure to physical or paper commodity trading activities.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Shape the future of technology-enabled business transformation. Join Capco in Doha and help clients turn complex business challenges into practical, high-impact solutions by delivering clear requirements, improving processes, and supporting successful technology initiatives.</p><p>The Role</p><p>As an IT Business Analyst, you will support IT demand management by analysing business needs, documenting requirements, and enabling the successful delivery of IT4IT initiatives. Working closely with business and technology stakeholders, you will help prioritise demand, improve processes, and ensure solutions are aligned with business objectives.</p><p>What You ll Do</p><ul><li>Gather, analyse, and document business and functional requirements across IT initiatives.</li><li>Analyse current and future-state business processes, producing process maps and supporting documentation.</li><li>Facilitate stakeholder workshops and support business case development and demand prioritisation.</li><li>Maintain the demand backlog, ensuring requirements remain accurate, prioritised, and up to date.</li><li>Support technology delivery teams by providing clear analysis and ensuring solutions meet business needs.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For</p><ul><li>At least 3 years' experience working as a Business Analyst within technology or change programmes.</li><li>Demonstrated experience gathering, documenting, and validating business and functional requirements.</li><li>Strong analytical, problem-solving, and documentation skills with excellent attention to detail.</li><li>Experience supporting technology delivery throughout the project lifecycle while working with diverse stakeholders.</li><li>Excellent communication and facilitation skills with the ability to build effective working relationships.</li></ul><p>Bonus Points For</p><ul><li>PMI Professional in Business Analysis (PMI-PBA) certification.</li><li>Experience with ServiceNow Strategic Portfolio Management (SPM).</li><li>Experience supporting IT demand management or IT4IT environments.</li><li>Knowledge of Agile delivery methodologies.</li><li>Experience working within consulting or large enterprise transformation programmes.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Opportunity</p><p>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.</p><p>Responsibilities</p><ul><li>Support business-critical financial applications.</li><li>Investigate and resolve complex system issues.</li><li>Participate in system upgrades and enhancement projects.</li><li>Gather and analyse business requirements.</li><li>Work closely with vendors and internal stakeholders.</li><li>Perform application testing and quality assurance.</li><li>Produce technical documentation and user guidance.</li><li>Support integrations between enterprise applications.</li><li>Monitor system performance and recommend improvements.</li><li>Participate in after-hours support when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science, Information Systems or related field.</li><li>5 7 years' experience supporting enterprise business applications.</li><li>Experience with financial platforms or ERP solutions.</li><li>Strong SQL and database knowledge.</li><li>Experience working with application vendors.</li><li>Excellent troubleshooting and analytical skills.</li><li>Banking or financial services experience preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About the Opportunity</p><p>An established financial organisation is seeking a Senior Financial Systems Analyst to support and enhance mission-critical enterprise applications. The successful candidate will ensure system stability, contribute to ongoing enhancement projects and provide expert technical support for key business applications.</p><p>Responsibilities</p><ul><li>Support business-critical financial applications.</li><li>Investigate and resolve complex system issues.</li><li>Participate in system upgrades and enhancement projects.</li><li>Gather and analyse business requirements.</li><li>Work closely with vendors and internal stakeholders.</li><li>Perform application testing and quality assurance.</li><li>Produce technical documentation and user guidance.</li><li>Support integrations between enterprise applications.</li><li>Monitor system performance and recommend improvements.</li><li>Participate in after-hours support when required.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science, Information Systems or related field.</li><li>5 7 years' experience supporting enterprise business applications.</li><li>Experience with financial platforms or ERP solutions.</li><li>Strong SQL and database knowledge.</li><li>Experience working with application vendors.</li><li>Excellent troubleshooting and analytical skills.</li><li>Banking or financial services experience preferred.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>he Service Desk Analyst is responsible for providing first-line technical support to end users, managing incidents and service requests, troubleshooting IT issues, and ensuring timely resolution while maintaining high levels of customer satisfaction. The role supports remote users, monitors service desk channels, and maintains accurate documentation to ensure efficient IT service delivery.</p><p>Key Responsibilities</p><p><strong>Service Desk Operations</strong></p><ul><li><p>Provide technical support via phone, email, and remote support tools.</p></li><li><p>Monitor and manage service desk mailboxes, tickets, and support channels.</p></li><li><p>Log, track, resolve, or escalate incidents and service requests according to SLA requirements.</p></li><li><p>Take ownership of assigned tickets and provide regular updates until closure.</p></li><li><p>Ensure availability of service desk communication channels during assigned shifts.</p></li></ul><p><strong>Technical Support</strong></p><ul><li><p>Support Microsoft Windows operating systems and Microsoft Office applications.</p></li><li><p>Administer and troubleshoot Active Directory, Exchange, Azure, and Microsoft 365 environments.</p></li><li><p>Provide remote support for workplace services and end-user devices.</p></li><li><p>Assist with basic network troubleshooting, VPN connectivity, and related issues.</p></li></ul><p><strong>Documentation &amp; Knowledge Management</strong></p><ul><li><p>Create and maintain knowledge base articles, troubleshooting guides, and work instructions.</p></li><li><p>Document solutions and share knowledge within the service desk team.</p></li><li><p>Educate end users on best practices, self-service tools, and preventive measures.</p></li></ul><p><strong>Compliance &amp; Process Adherence</strong></p><ul><li><p>Follow company policies, IT service management procedures, and operational standards.</p></li><li><p>Ensure compliance with health, safety, security, and environmental requirements.</p></li><li><p>Participate in knowledge transfer activities and support continuous service improvement initiatives.</p></li></ul><p>Requirements</p><p><strong>Education</strong></p><ul><li><p>Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.</p></li></ul><p><strong>Experience</strong></p><ul><li><p>3–4 years of experience in IT Service Desk, Help Desk, or Remote Support roles.</p></li><li><p>Experience working within an IT Service Provider or Managed Services environment.</p></li></ul><p><strong>Technical Skills</strong></p><ul><li><p>Microsoft Active Directory, Exchange, Azure, and Microsoft 365 administration.</p></li><li><p>ITSM tools (preferably HP/Micro Focus Service Manager).</p></li><li><p>ITIL v4 Foundation knowledge.</p></li><li><p>Basic IT security principles.</p></li><li><p>Windows OS and Microsoft Office Suite support.</p></li><li><p>Basic networking, VPN, and CISCO environment troubleshooting.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Preferred Certifications</strong></p><ul><li><p>ITIL Foundation</p></li><li><p>Microsoft Certifications (M365, Azure Fundamentals)</p></li><li><p>CCNA</p></li><li><p>MCITP/MCTS</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Description<br><p>We are&nbsp; currently looking for Business Analyst - Core Banking - Finastra EQUATION for our Qatar operations</p><br><p>Education / Experience Requirements:</p><br><p>• Bachelor’s degree in Finance/ Computer Science, MIS, Engineering, Business Administration or a related technical field.</p><br><p>• Should have a minimum of continuous 5 or more years of experience in ‘Finastra EQUATION’ Core Banking System, support, and implementation.</p><br><p>• Reviewing BRS (Business Requirements Specifications) and prepare the Function Specification for development and/or test cases exploring all aspects of the scope.</p><br><p>• Business process analysis and mapping.</p><br><p>• Defect life cycle Management and execution status reporting.</p><br><p>• Experience in test scope analysis and regression testing.</p><br><p>• Understanding of Systems integration with Core Banking systems.</p><br><p>• In-depth experience in Core banking system and loan administration systems.</p><br><p>• Ensure high standards of data protection and confidentiality.</p><br><p>• Provide technical assistance in identifying, evaluating and developing systems and procedures across the group various business and support functions.</p><br><p>• Consult and coordinate with systems analysts and programmers to design and develop business systems.</p><br><p>• Track and document changes to business specifications.</p><br><p>• Create and assist others in the writing of user documentation, instruction, procedures, and training.</p><br><p>• Prepare systems business cycle specifications and manage output and controls of calculations and postings.</p><br><p>• Actively participate in meetings which aim to assess performance as well as the department’s overall performance on a regular basis.</p><br><p>• Answer questions about applications for all team members, as well as internal and external customers.</p><br><p>Required Skills:</p><br><p>• In-depth and high competence in ‘Finastra EQUATION’ Core Banking System</p><br><p>• Excellent oral and written communication skills in both English, Arabic is preferable.</p><br><p>• Possess strong computer software MS Office (Word, Excel, etc.) skills.</p><br><p>• Excellent time management skills and ability to work in a deadline-oriented environment.</p><br><p>• Team work and integration with reporting hierarchy.</p><br><p>• Customer service oriented.</p><br><p>• Strictly adhere to banks ethics and code of conduct.</p><br><p>• Ability perform under pressure and meet deadlines.</p><br><p>• Ability to effectively interact at all levels in the bank and Vendor contacts.</p><br><p>• Planning and organizing ability.</p><br><p>• Handling assigned task with commitment and responsibility.</p><br><p>• Ensure high standards of data protection and confidentiality.</p><br><p>Joining time frame: 2 weeks (maximum 1 month)</p><br><br><br> </div>