Jobs in Tourism Sector in Qatar 2026

Full Time

Guest Experience Supervisor

On-site - Qatar - Doha 13 July 2026

Other

About The Ned Doha: Housed within Doha’s iconic former Ministry of Interior building, The Ned Doha is not just a hotel — it is a refined luxury destination where heritage, elegance, and contemporary sophistication come together to create an exceptional experience. With seven distinctive dining concepts, 90 beautifully designed bedrooms, elegant event spaces, and Ned’s Club—our private members’ club complete with a rooftop terrace, spa, gym, and a breathtaking 30-metre outdoor pool—The Ned Doha blends heritage, creativity, and modern luxury into one vibrant experience. The Role: We’re looking for a confident, service-driven, and inspiring Guest Experience Supervisor to lead our Guest Experience team and ensure every guest and member enjoys an exceptional journey from pre-arrival to post-departure. You’ll oversee daily operations, support your team, and deliver seamless, personalized service that reflects the warmth, sophistication, and luxury of The Ned Doha. What You’ll Be Doing: As a Guest Experience Supervisor, you will oversee the day-to-day operations of the Guest Experience Centre, ensuring exceptional service standards are consistently delivered across all guest and member touchpoints. You’ll lead by example, coach the team, and collaborate closely with operational departments to create memorable experiences. Supervise and coordinate the daily operations of the Guest Experience Centre, ensuring smooth and efficient service delivery Lead, support, coach, and motivate the Guest Experience team to deliver outstanding guest and member experiences Oversee reservations and enquiries for Rooms, Restaurants, Spa, Membership events, and other hotel services, ensuring accuracy and efficiency Act as the primary point of support for complex guest requests, reservations, and service recovery situations Ensure all hotel, membership, and booking procedures, policies, and systems remain accurate and up to date Maintain and continuously improve departmental operating procedures and service standards Work closely with Front Office, Housekeeping, Food & Beverage, Spa, Membership, and other departments to ensure a seamless guest journey Assist with the management, setup, and optimisation of the Open Table reservation system Monitor team performance, provide ongoing guidance, and ensure service excellence is maintained throughout every shift Ensure accurate guest records are maintained while upholding confidentiality and data privacy standards Drive a culture of hospitality by anticipating guest needs and consistently exceeding expectations About You: Previous supervisory experience within Guest Experience, Reservations, or Luxury Hospitality Strong leadership skills with the ability to coach, motivate, and develop a high-performing team Excellent communication and interpersonal skills with a genuine passion for delivering exceptional guest service Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment Experience using hotel property management and reservation systems; knowledge of Open Table is an advantage A proactive problem solver with excellent attention to detail and sound decision-making abilities Confident working collaboratively across multiple departments to deliver seamless guest experiences Professional, approachable, and committed to maintaining the highest standards of luxury hospitality Flexible to work a rotating shift schedule, including evenings, weekends, and public holidays Fluent in English; additional language skills are an advantage. What’s In It for You? Tax-free annual salary of QAR 42,000 - QAR 46,800Company-provided accommodation and transportation21 calendar days annual leave and 11 paid public holidays Sick leave benefits as per Qatar Labour Law Private Medical Insurance for self End of Service benefits Complimentary meals at Neddy’s, our team restaurant (breakfast, lunch & dinner) Exclusive hotel and dining rates for you, your family, and friends Outstanding learning, development, and career progression opportunities Reward and recognition programmes The opportunity to work in one of Doha’s most iconic lifestyle destinations Our Culture At The Ned Doha, we go beyond celebrating diversity—we continuously challenge ourselves to be better. Inclusion, respect, and opportunity are at the heart of everything we do, and we are committed to creating a workplace where everyone can thrive. Ready to lead something extraordinary? Apply today and join us as Guest Experience Supervisor! #Guest Experience Supervisor #Reservations #The Ned Doha

Full Time

Server

On-site - Qatar - Doha 23 June 2026

Hospitality & Tourism

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020. Our Team Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. Who We Look For We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Job Description The Food & Beverage Server position assists in providing an expertly served dining experience conforming by clearing and resetting tables according to standards. The Food & Beverage Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests The Food & Beverage Server position assists the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness Food & Beverage Server clear tables and reset them neatly, rapidly, and completely according to specification Ability to work, weekend, nights and holidays Preferred Qualifications And Skills The ideal candidate will have an outgoing personality and a can-do approach to an assigned task Requires reading, writing and oral proficiency in the English language, Arabic is an asset Degree or Diploma in Hotel Management are preferred Our Offering Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage Work Authorization The hotel will apply for the work authorization for a successful candidate. Learn More About Employment With Four Seasons You could also learn more about employment with Four Seasons via the following channels: https://www.facebook.com/FourSeasons Jobs https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com https://twitter.com/Four Seasons Jobs

Full Time

Server

On-site - Qatar - Doha 23 June 2026

Hospitality & Tourism

About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: seaside retreat in the heart of Qatar’s capital; experience the completely new Four Seasons Hotel Doha, reimagined with modern grandeur and sparkling with sunlight and sea views. From the elegant lobby to energetic restaurants and lounges, our beachfront urban retreat has been transformed into a vibrant hotspot, while remaining true to our Qatari roots. This stunning urban beachfront retreat opened in April 2005 in the heart of the business district, and has 237 rooms and 20 unbranded townhouses villas, a large Food and Beverage operation with 10 stunning venues including the world’s largest Nobu restaurant, significant banquets/outside catering, five pools and a private beach, fitness center, and a spa and wellness center offering guests expansive hydrotherapy facilities including an ice room, colour therapy room, steam room and hydrotherapy pool. The hotel completed a beautiful renovation in 2019 and re-opened in March 2020. Our Team Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example, we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and a passion. Who We Look For We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. Job Description The Food & Beverage Server position assists in providing an expertly served dining experience conforming by clearing and resetting tables according to standards. The Food & Beverage Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests The Food & Beverage Server position assists the Food Server in providing an enjoyable expertly served dining experience conforming to Four Seasons standards of excellence for quality, professionalism, and friendliness Food & Beverage Server clear tables and reset them neatly, rapidly, and completely according to specification Ability to work, weekend, nights and holidays Preferred Qualifications And Skills The ideal candidate will have an outgoing personality and a can-do approach to an assigned task Requires reading, writing and oral proficiency in the English language, Arabic is an asset Degree or Diploma in Hotel Management are preferred Our Offering Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage Work Authorization The hotel will apply for the work authorization for a successful candidate. Learn More About Employment With Four Seasons You could also learn more about employment with Four Seasons via the following channels: https://www.facebook.com/FourSeasons Jobs https://www.linkedin.com/company/four-seasons-hotels-and-resorts http://jobs.fourseasons.com https://twitter.com/Four Seasons Jobs

Bayt

Floor Manager

On-site - Qatar 28 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary The Floor Manager oversees the smooth functioning of the dining area, ensuring exceptional customer service and efficient operations. They manage and coordinate the front-of-house staff, including servers, hosts, and bartenders, to maintain a high level of service quality. Additionally, they handle guest inquiries, resolve issues, and ensure guest satisfaction. The Floor Manager also monitors table turnover, seating arrangements, and restaurant cleanliness to optimize efficiency and create a positive dining experience. They play a crucial role in upholding the restaurant's reputation, maximizing revenue, and fostering a positive work environment for staff. Job Responsibilities 1 Supervise and coordinate the front-of-house team, including servers, hosts, and bartenders, to ensure smooth restaurant operations. Monitor and manage dining room flow, seating arrangements, and reservations to optimize table turnover and guest satisfaction. Train and mentor staff on service standards, menu knowledge, and customer interaction to uphold a high level of service quality. Handle guest inquiries, complaints, and special requests professionally and promptly to ensure positive guest experiences. Conduct pre-shift briefings to communicate daily specials, promotions, and service expectations to staff. Maintain cleanliness and organization in the dining area, ensuring compliance with health and safety standards. Collaborate with the kitchen team to coordinate food delivery times and ensure timely service to guests. Monitor inventory levels of front-of-house supplies and equipment, and coordinate with management for replenishment as needed. Uphold restaurant policies and procedures, including cash handling, alcohol service, and staff appearance standards. Assist in evaluating staff performance, providing feedback, and implementing corrective actions as necessary to drive continuous improvement in service delivery. Job Responsibilities 2 Additional Responsibilities 3 Job Knowledge & Skills In-depth knowledge of restaurant operations, including front-of-house procedures, customer service standards, and dining room management. Strong leadership and interpersonal skills to effectively manage and motivate a team of front-of-house staff. Excellent communication abilities to interact with guests, resolve issues, and coordinate with kitchen staff and management. Attention to detail to ensure accurate seating arrangements, timely service, and adherence to restaurant policies. Problem-solving skills to address unexpected challenges and maintain a positive dining experience for guests. ERP knowledge preferably SAP functional skills are a requirement to be successful in this role. Job Experience Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus Competencies Resilience Quality Leadership Food and Beverage Quality Management L2 Restaurant Management L2 Product/Service Management L2 Agility Guest Relations L2 AI Fluency Adminstrative Services L2 Education Bachelor's Degree in Hotel and Restaurant Management or Food and Beverage related course </div>

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> ملخص الوظيفة يشرف مدير الأرضية على سير العمل بسلاسة في منطقة تناول الطعام، مع ضمان خدمة عملاء استثنائية وعمليات فعالة. يدير وينسّق موظفي الواجهة الأمامية، بما في ذلك النوادل، والمضيفين، والبارتندرز، للحفاظ على مستوى عالٍ من جودة الخدمة. كما يتعامل مع استفسارات الضيوف، ويحِل المشكلات، ويضمن رضا الضيوف. يراقب مدير الأرضية أيضاً دوران الطاولات وترتيبات الجلوس ونظافة المطعم لتحسين الكفاءة وخلق تجربة تناول طعام إيجابية. يلعب دوراً حاسماً في الحفاظ على سمعة المطعم، وزيادة الإيرادات، وتعزيز بيئة عمل إيجابية للموظفين. المسؤوليات الوظيفية 1 الإشراف والتنسيق بين فريق الواجهة الأمامية، بما في ذلك النوادل، والمضيفين، والبارتندرز، لضمان سير عمليات المطعم بسلاسة. مراقبة وإدارة تدفق قاعة الطعام وترتيبات الجلوس والحجوزات لتحسين دوران الطاولات ورضا الضيوف. تدريب وتوجيه الموظفين على معايير الخدمة، ومعرفة القائمة، والتفاعل مع العملاء للحفاظ على مستوى عالٍ من جودة الخدمة. التعامل مع استفسارات الضيوف وشكاواهم وطلبات خاصة بشكل مهني وسريع لضمان تجارب إيجابية. إجراء إرشادات قبل الوردية لتواصل العروض اليومية والترويج والتوقعات الخدمية للموظفين. الحفاظ على النظافة والتنظيم في منطقة تناول الطعام، والتأكد من الامتثال لمعايير الصحة والسلامة. التعاون مع فريق المطبخ لتنسيق أوقات تسليم الطعام وضمان الخدمة في الوقت المحدد للضيوف. مراقبة مستويات مخزون لوازم ومعدات الواجهة الأمامية والتنسيق مع الإدارة للتجهيز عند الحاجة. التزام بسياسات وإجراءات المطعم، بما في ذلك التعامل النقدي، وخدمة المشروبات الكحولية، ومعايير مظهر العاملين. المساعدة في تقييم أداء الموظفين، تقديم الملاحظات، وتنفيذ الإجراءات التصحيحية وفق الضرورة لتعزيز التحسين المستمر في تقديم الخدمة. المسؤوليات الوظيفية 2 مسؤوليات إضافية 3 معرفة ومهارات وظيفية معرفة عميقة بعمليات المطعم، بما في ذلك إجراءات الواجهة الأمامية، معايير خدمة العملاء، وإدارة قاعة الطعام. قدرات قيادية وتواصل بين شخصية قوية لإدارة وتحفيز فريق من موظفي الواجهة الأمامية. قدرات تواصل ممتازة للتفاعل مع الضيوف، حل المشكلات، والتنسيق مع فريق المطبخ والإدارة. الاهتمام بالتفاصيل لضمان ترتيبات جلوس دقيقة، وخدمة في الوقت المناسب، والالتزام بسياسات المطعم. مهارات حل المشكلات لمعالجة التحديات غير المتوقعة والحفاظ على تجربة تناول طعام إيجابية للضيوف. معرفة ERP ويفضل مهارات SAP الوظيفية مطلوبة للنجاح في هذا الدور. خبرة العمل خبرة عملية لا تقل عن 5 سنوات، 3 سنوات خبرة عملية ذات صلة، سنتان في GCC ميزة إضافية الكفاءات المرونة الجودة القيادة إدارة جودة الطعام والشراب L2 إدارة المطاعم L2 إدارة المنتج/الخدمة L2 المرونة العملية علاقات الضيوف L2 إتقان الذكاء الإصطناعي الخدمات الإدارية L2 التعليم درجة البكالوريوس في إدارة الفنادق والمطاعم أو تخصص ذو صلة بالمأكولات والمشروبات </div>

Full Time

Cluster Learning and Development Manager

On-site - Qatar - Doha 10 August 2026

Other

Additional Information Job Number 26098735 Job Category Human Resources Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management Job Summary Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education And Experience 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer. OR 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

1 to 5 years Naukri Gulf

Plumber

On-site - Qatar - Doha Wednesday

Engineering

Under the guidance of the Engineering Supervisor or designate, to maintain equipment and building in high standard and to ensure that the hotel gives the illusion to every arriving guest that they are the only person to have used the facilityDuties & Functions:<ul><li>To be responsible for plant , Water, Pumps, Boilers, Fire system, including testing and maintenance</li><li>To be responsible for water hygiene and recording of results</li><li>To ensure that Health & Safety legislation records are logged and maintained</li><li>To source and Contract suppliers as required</li><li>To organize schedules & method of works and risk assessments for plant related areas</li><li>To be on call for any plant emergency</li><li>To carry out PPM checks</li><li>To carry out all plumbing, piping, water system, pool equipment, fire pumps, boiler management and servicing</li><li>To carry out maintenance duties as required</li><li>To attend to repair or replace of all bathroom/toilet fixture in guest rooms, back of the house and public areas</li><li>To participate in hotel energy conservation program</li><li>To attend all on job training in accordance with the departmental standard and procedures</li><li>To supervise the issue of tools relating to the Engineering department and their safe return</li><li>To be responsible for contractors working on site, their safety induction and maintenance of records of all jobs undertaken</li><li>To liaise with contractors and suppliers</li><li>To raise, accept and monitor POs</li><li>To accept deliveries in an appropriate and timely manner</li><li>To supervise the maintenance team any external contractors who may be employed by the hotel to carry out maintenance work</li><li>To ensure that all records in the areas of health and safety are kept up to date</li><li>To form part of the fire team and assist in any emergencies which may arise</li><li>To monitor the utility readings for the hotel to ensure good power management</li><li>To be aware of changes in regulations, environmental issues</li><li>To carry out other work which might reasonably be required and to be available for emergency callout</li><li>To work closely with Assistant Director of Engineering to help re-organize the department to ensure an efficient process of working</li><li>To plan small guest projects to ensure minimum impact</li><li>To oversee the team s work and contractors work to ensure deadlines are met and work is completed to a set standard</li></ul>Desired Candidate ProfileFrom high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region.We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making â€œFeel Welcomeâ€ resonate as the finest hotel promise.From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.Our Brands include:<ul><li>-Raffles</li><li>-Fairmont</li><li>-Sofitel</li><li>-MGallery</li><li>-Grand Mercure</li><li>-Pullman</li><li>-SwissÃ´tel</li><li>-Novotel</li><li>-Suite Novotel</li><li>-Mercure</li><li>-Thalassa sea & spa</li><li>-Adagio</li><li>-ibis</li><li>-ibis Styles</li><li>-ibis budget</li><li>-HotelF1</li></ul>

1 to 6 years Naukri Gulf

Specialty Chef Pide / Lahmacun

On-site - Qatar - Qatar 17 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Specialty Chef Pide/Lahmacun is responsible for preparing, baking, and presenting authentic Turkish pide and lahmacun dishes to the highest quality standards. The role requires expertise in dough preparation, traditional toppings, wood-fired or deck oven baking techniques, and maintaining consistency in taste, texture, and presentation.Prepare and produce authentic Turkish pide and lahmacun following traditional recipes and presentation standards.Prepare and manage dough fermentation, portioning, and shaping techniques.Ensure proper preparation of toppings, fillings, sauces, and garnishes.Operate and maintain stone deck or wood-fired ovens effectively.Monitor food quality, portion control, and presentation before service.Maintain hygiene and food safety standards in compliance with HACCP guidelines.Manage mise en place and ensure readiness for service periods.Control food cost by minimizing waste and properly storing ingredients.Train and guide junior kitchen staff when required.Support menu development and introduce creative variations while maintaining authenticity.</div></section><section>Desired Candidate Profile<ul><li>Proven experience as a Pide or Lahmacun Chef, preferably in a Turkish or Middle Eastern restaurant.</li><li>Strong knowledge of traditional Turkish cuisine and baking techniques.</li><li>Experience handling wood-fired or stone ovens is an advantage.</li><li>Knowledge of dough fermentation processes and ingredient quality control.</li><li>Good understanding of food safety and hygiene standards.</li><li>Ability to work under pressure in a fast-paced kitchen environment.</li><li>Team player with strong communication skills.</li></ul></section>

1 to 7 years Naukri Gulf

Specialty Chef

On-site - Qatar - Qatar 16 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Specialty Chef Pide/Lahmacun is responsible for preparing, baking, and presenting authentic Turkish pide and lahmacun dishes to the highest quality standards. The role requires expertise in dough preparation, traditional toppings, wood-fired or deck oven baking techniques, and maintaining consistency in taste, texture, and presentation.Prepare and produce authentic Turkish pide and lahmacun following traditional recipes and presentation standards.Prepare and manage dough fermentation, portioning, and shaping techniques.Ensure proper preparation of toppings, fillings, sauces, and garnishes.Operate and maintain stone deck or wood-fired ovens effectively.Monitor food quality, portion control, and presentation before service.Maintain hygiene and food safety standards in compliance with HACCP guidelines.Manage mise en place and ensure readiness for service periods.Control food cost by minimizing waste and properly storing ingredients.Train and guide junior kitchen staff when required.Support menu development and introduce creative variations while maintaining authenticity.</div></section><section>Desired Candidate Profile<ul><li>Proven experience as a Pide or Lahmacun Chef, preferably in a Turkish or Middle Eastern restaurant.</li><li>Strong knowledge of traditional Turkish cuisine and baking techniques.</li><li>Experience handling wood-fired or stone ovens is an advantage.</li><li>Knowledge of dough fermentation processes and ingredient quality control.</li><li>Good understanding of food safety and hygiene standards.</li><li>Ability to work under pressure in a fast-paced kitchen environment.</li><li>Team player with strong communication skills.</li></ul></section>

Bayt

Membership Coordinator

On-site - Qatar 20 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> YOUR LEGACY STARTS WITH US At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.  FIND PURPOSE IN YOUR PASSION At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever. Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return: A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.  Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing OUR EXPECTATIONS FROM THE ROLE: The Membership Coordinator is responsible for supporting the Spa and Recreation team in managing membership sales, renewals, member relations, and administrative functions. This role ensures an exceptional luxury experience for members while promoting spa memberships, maintaining accurate records, and supporting revenue growth objectives in accordance with The Ritz-Carlton Gold Standards. Membership Administration Manage membership enrollment, renewals, upgrades, and cancellations. Maintain accurate membership records within company systems. Process membership applications, contracts, payments, and related documentation. Monitor membership expiration dates and proactively communicate renewal opportunities. Prepare membership reports and statistics for management review. Member Relations Serve as the primary point of contact for spa members. Build strong relationships with members and ensure exceptional guest satisfaction. Handle member inquiries, requests, and concerns professionally and promptly. Conduct facility tours and explain membership benefits and services. Support member engagement activities and special events. Sales & Revenue Generation Promote spa memberships and wellness programs to prospective guests. Follow up on sales leads and membership inquiries. Assist in achieving membership sales and retention targets. Identify opportunities to upsell membership packages and spa services. Collaborate with the Spa Management team on promotional campaigns. Operational Support Coordinate with Spa Reception, Recreation, Finance, and Sales teams. Ensure membership procedures comply with company policies and standards. Assist with scheduling member activities and wellness events. Maintain confidentiality of member information. Support daily spa operations when required. Guest Experience Deliver service aligned with The Ritz-Carlton Customer Engagement standards. Anticipate member needs and personalize interactions. Resolve service challenges effectively and escalate issues when necessary. Create memorable experiences that foster member loyalty and retention. Candidate Profile Education & Experience High school diploma or equivalent required. Bachelor's degree in Hospitality, Business Administration, Marketing, or related field preferred. Minimum 1–2 years of experience in hospitality, luxury spa, fitness club, wellness center, or membership sales environment. Experience with Marriott systems is an advantage. Skills & Competencies Strong customer service and relationship-building skills. Excellent verbal and written communication skills in English. Sales-oriented mindset with strong negotiation skills. Proficiency in Microsoft Office applications. Strong organizational and administrative abilities. Ability to multitask in a fast-paced luxury hospitality environment. Professional appearance and demeanor. Knowledge of spa, wellness, fitness, and recreation operations preferred. Marriott Core Competencies Put People First Pursue Excellence Embrace Change Act with Integrity Serve Our World In joining Marriott Hotels, you join a portfolio of brands with Marriott International.  Be where you can do your best work,  begin your purpose,  belong to an amazing global team, and  become the best version of you. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> ميراثك يبدأ معنا في فندق ريتز-كارلتون، الدوحة، ندعوك لتجربة الفخامة الراقية حيث يجتمع الأناقة الخالدة مع الضيافة القطرية الحقيقية. يقع الفندق على شاطئ الخليج العربي النقي لمدة تقرب من 24 عامًا، ويضم منتجعنا الخمس نجوم 374 غرفة وجناح مصمّمة بشكل أنيق، ومطاعم حائزة على جوائز، ومرافق سبا عالمية المستوى مع مركز لياقة بدنية حديث، وخدمة لا تشوبها شائبة تعرف علامتنا التجارية الأسطورية. من حمامات السباحة الداخلية والخارجية الهادئة إلى شاطئ خاص وردهة نادي لتجارب مميزة وشخصية، كل تفصيل يعكس التزامنا بالتميز. كما أن العقار مثالياً للفعاليات مع مجموعة واسعة من قاعات الاجتماعات، ومواقع زواج مدهشة، وفريق مكرس يخطط بعناية ويلائم كل رؤية فريدة. سواء كنت تستمتع بشاي بعد الظهر في صالة الردهة لدينا، أو تشاهد أفق المدينة يتلألأ ليلاً في أحد مطاعمنا، أو تحتفل بحدث مهم، فإن فندق ريتز-كارلتون، الدوحة، يوفر مكاناً رائعاً لِأهم لحظات الحياة المعنوية.  اكتشف الهدف في شغفك نؤمن في فندق ريتز-كارلتون بأن سيداتنا وسادتنا هم قلب كل ما نقوم به وأهم مورد في التزامنا بالخدمة لضيوفنا. بشغف، ورعاية حقيقية، وتفانٍ وفخر، يمكننا تحقيق أهداف مشتركة والنمو معاً بينما نصوغ لحظات ستبقى في الذاكرة إلى الأبد. لهذا السبب، في فندق ريتز-كارلتون، الدوحة، نسعى حالياً إلى انضمام أشخاص متحمسين إلى فريقنا المرموق وجلب خبرتهم الفريدة إلى فلسفة خدمتنا العالمية الشهيرة. كفندق من فئة Elite في المنطقة مع تراث عائلي عميق، نقدم لك مقابل ذلك: مسار مهني مجزي ضمن واحد من أكثر العلامات التجارية الفاخرة شهرة وسمعة في العالم. خطط التطوير الشخصي والمهني مع مواد تدريبية مُختارة وتوجيه من زملاء ذوي مهارات وخبرة عالية في الصناعة.  فرص متنوعة للنمو الداخلي محلياً ودولياً ضمن محفظة ممتلكات Marriott International. دعم ثابت وموثوق لضمان امتلاكك دائماً الأدوات والمعرفة لاستغلال إمكاناتك الكاملة وتحقيق أهدافك. حزمة منافسة تشمل السكن وتذاكر الطيران والنقل والوجبات والمزيد: برامج تدريب وتطوير قيادية حصرية التقدير والمكافآت للخدمة الاستثنائية أسعار أعضاء تفضيلية في فنادق Marriott حول العالم خصومات المطاعم والعافية لعائلتك وللأنت التأمين الصحي فريق موارد بشرية مDedicated لنجاحك ورفاهيتك توقعاتنا من الدور: المسؤول عن دعم فريق السبا والترفيه في إدارة مبيعات العضوية والتجديدات وعلاقات الأعضاء والوظائف الإدارية. يضمن هذا الدور تجربة فاخرة استثنائية للأعضاء مع ترويج عضويات السبا، والحفاظ على سجلات دقيقة، ودعم أهداف النمو الإيرادي وفق معايير Gold Standards لدى The Ritz-Carlton. إدارة العضوية إدارة تسجيل الأعضاء، التجديدات، الترقيات، والإلغاءات. الحفاظ على سجلات أعضاء دقيقة ضمن أنظمة الشركة. معالجة طلبات العضوية، والعقود، والمدفوعات، والوثائق ذات الصلة. مراقبة تواريخ انتهاء العضويات والتواصل بشكل استباقي لتحديثات التجديد. إعداد تقارير وإحصاءات العضوية لمراجعة الإدارة. علاقات الأعضاء العمل كنقطة الاتصال الأساسية لأعضاء السبا. بناء علاقات قوية مع الأعضاء وضمان رضا النزلاء استثنائيًا. التعامل مع استفسارات الأعضاء وطلباتِهم ومخاوفهم بمهنية وسرعة. إجراء جولات في المنشأة وشرح مزايا وخدمات العضوية. دعم نشاطات تفاعل الأعضاء والفعاليات الخاصة. المبيعات وتوليد الإيرادات الترويج لعضويات السبا وبرامج العافية للنزلاء المحتملين. متابعة فرص البيع واستفسارات العضوية. المساعدة في تحقيق أهداف مبيعات وتجديد العضوية. تحديد فرص لبيع باقات العضوية وخدمات السبا كعَزْل.تعاون مع فريق إدارة السبا في الحملات الترويجية. الدعم التشغيلي التنسيق مع استقبال السبا، والترفيه، والمالية، ومبيعات الفرق. ضمان امتثال إجراءات العضوية لسياسات الشركة ومعاييرها. المساعدة في جدولة أنشطة الأعضاء وفعاليات العافية. الحفاظ على سرية معلومات العضو. دعم العمليات اليومية للسبا عند الحاجة. تجربة الضيف تقديم خدمة متوافقة مع معايير إشراك عملاء Ritz-Carlton. التنبؤ باحتياجات الأعضاء وتخصيص التفاعلات. حل تحديات الخدمة بفعالية وتصعيد القضايا عند الضرورة. خلق تجارب لا تُنسى تعزز ولاء الأعضاء واحتفاظهم. ملف المتقدمين التعليم والخبرة شهادة الثانوية العامة أو ما يعادلها مطلوبة. يفضّل وجود درجة البكالوريوس في الضيافة أو إدارة الأعمال أو التسويق أو مجال ذي صلة. خبرة لا تقل عن 1–2 سنة في الضيافة أو سبا فاخر أو نادي لياقة أو مركز عافية أو بيئة مبيعات العضوية. التجربة مع أنظمة Marriott تعتبر ميزة. المهارات والكفاءات مهارات خدمة عملاء وبناء علاقات قوية. مهارات تواصل شفوي وكتابي ممتازة باللغة الإنجليزية. ذهنية مبيعات مع مهارات تفاوض قوية. إتقان تطبيقات مايكروسوفت أوفيس. قدرات تنظيمية وإدارية قوية. القدرة على تعدد المهام في بيئة ضيافة فاخرة سريعة الإيقاع. المظهر والسلوك المهني. معرفة بعمليات السبا والعافية واللياقة والترفيه مفضلة. الكفاءات الأساسية لـ Marriott ضع الناس في المقام الأول اسعَ للتميّز تقبّل التغيير تصرف بنزاهة خدم عالمنا عند الانضمام إلى فنادق ماريوت، تنضم إلى محفظة علامات تجارية مع Marriott International.  كن حيث يمكنك أن تعمل أفضل ما لديك، ابدأ هدفك، انتمِ إلى فريق عالمي مدهش، وكن أفضل نسخة من نفسك. في Marriott International، نحن ملتزمون بأن نكون صاحب عمل يوفر فرص متساوية، مرحباً بالجميع ومتاح للجميع الوصول إلى الفرص. نحن نشجع بيئة تقدر وتحتفي بالخلفيات الفريدة لزملائنا. قوتنا الكبرى تكمن في المزيج الغني من الثقافة والمواهب والخبرات لزملائنا. نحن ملتزمون بعدم التمييز على أي أساس محمي، بما في ذلك الإعاقة، وضع المحاربين القدامى، أو أي أساس آخر محمي بموجب القانون المعمول به. في أكثر من 100 عقار حائز على جوائز حول العالم، يخلق سادة وسيدات Ritz-Carlton تجارب استثنائية تبقى معهم حتى بعد مغادرة النزيل، وتجذب أفضل محترفي الضيافة في العالم الذين يصنعون ذكريات مدى الحياة. نؤمن بأن الجميع ينجحون حين يُسمح لهم بالإبداع والتفكير والتعاطف. كل يوم، نضع معياراً للخدمة الفاخرة النادرة والخصوصية حول العالم ونفخر بتقديم التميز في رعاية وراحة ضيوفنا. دورك سيكون ضمان تقديم معايير Gold القياسية لدى The Ritz-Carlton بكل لطف وتفكير كل يوم. المعايير الذهبية هي أساس The Ritz-Carlton وهي ما يوجهنا يومياً لنكون أفضل من اليوم السابق. إنها هذه الأساسيات واعتقادنا بأن ثقافتنا تقود النجاح التي جعلت من The Ritz-Carlton علامة تجارية عالمية رائدة في الضيافة الفاخرة. كجزء من فريقنا، ستتعلم وتُظهر المعايير الذهبية مثل وعد الموظفين، وال credo وقيم الخدمة. ووعدنا لك هو أننا نمنحك فخر العمل الذي تقوم به ومع من تعمل. بانضمامك إلى The Ritz-Carlton، تنضم إلى محفظة علامات تجارية مع Marriott International. كن حيث يمكنك أن تقوم بعملك بأفضل شكل، ابدأ هدفك، انتمِ إلى فريق عالمي مدهش، وكن أفضل نسخة من نفسك.</div>

1 to 6 years Naukri Gulf

Reservations Services Supervisor

On-site - Qatar - Doha 24 August 2026

Hospitality & Tourism

Responsible for interacting with guests daily, assisting them with their room, spa and restaurant bookings. The Reservations Supervisor must be able to multitask effectively, while maintaining a high level of professionalism.As Reservations Services Supervisor, you will be responsible for the following duties:<ul><li>Answer hotel s main telephone, HelloMO, and emails from external and internal stakeholders.</li><li>Ensure to apply required departmental standards in LQE and Forbes.</li><li>All interactions are to be warm and sincere, taking ownership of the requests received, by personally addressing the matter.</li><li>Answer questions about property facilities and services.</li><li>Should the guest require more specific assistance, direct the call to the respective department or guest when applicable.</li><li>Attend to all inquiries, complaints and requests received.</li><li>Ensure all interactions are handled in the time frame set by the company.</li><li>Ensure company standards for interactions with stakeholders are adhered to.</li><li>Send proposals, pro forma invoices, and confirmations to third parties, e.g., Travel Agencies following the same company standards.</li><li>Follow sales techniques to maximize revenue.</li><li>Process and confirm guest reservations made by clients for Rooms, F&B and Spa.</li><li>Input all reservations into the respective systems, recording all relevant information.</li><li>For room requests, verify availability of room type and rate.</li><li>Explain guarantee, specific rate, and cancellation policies.</li><li>Ensure special requests and guest preferences are documented within the reservation.</li><li>Maintain complete knowledge of:</li><ul><li>All hotel features, services, and hours of operations.</li><li>All hotel outlets concepts, dress code and ambiance.</li><li>All hotel room types, number, names, amenities, and locations.</li><li>All spa treatments.</li><li>Awareness of group bookings, and events happening in the hotel at any given point.</li></ul><li>Have knowledge of ongoing promotions to upsell rooms, outlets and spa treatments to increase guest revenue within the hotel.</li><li>Monitor telephones system problems and alert relevant departments to correct said problems in an expedited manner to prevent guest dissatisfaction.</li><li>Communicate with ERT as necessary in the event of an emergency.</li><li>Ensure all requests are handled in the time frame set by the company</li><li>Ensure that audited results meet the standards required in LQA, LQE and Forbes.</li></ul>As Reservations Services Supervisor, we expect from you:<ul><li>Ensure an excellent working relationship with all colleagues within the hotel.</li><li>Leads by example in fostering positive colleague relations and demonstrating values.</li><li>Effectively communicates with other departments.</li><li>Utilizes all available on the job training tools for colleagues.</li><li>Engaging, enthusiastic, passionate, Organised</li><li>Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment</li><li>Previous experience working in the Middle East Region is an advantage</li><li>Handle guest complaints accordingly and escalate disputes raised to relevant managers.</li></ul> Desired Candidate Profile<ul><li>Engaging, enthusiastic, passionate, Organised</li><li>Minimum of 1 year of experience working in Reservations Supervisor at 5-star hotel environment</li><li>Previous experience working in the Middle East Region is an advantage</li><li>Handle guest complaints accordingly and escalate disputes raised to relevant managers.</li></ul>

مسؤول عن التفاعل مع الضيوف يوميًا، ومساعدتهم في حجوزاتهم الخاصة بالغرفة والسبا والمطعم. يجب أن يكون مشرف خدمات الحجوزات قادرًا على أداء مهام متعددة بفعالية، مع الاحتفاظ بمستوى عالٍ من الاحترافية.بصفتك مشرف خدمات الحجوزات، ستكون مسؤولًا عن الواجبات التالية:<ul><li>الرد على الهاتف الرئيسي للفندق، HelloMO، والبريد الإلكتروني من الجهات الخارجية والداخلية.</li><li>التأكد من تطبيق المعايير القسمية المطلوبة في LQE وفوربس.</li><li>كل التفاعلات يجب أن تكون دافئة ومخلصة، مع تحمل مسؤولية الطلبات المستلمة من خلال العناية الشخصية بالمسألة.</li><li>الإجابة عن الأسئلة حول مرافق وخدمات الممتلكات.</li><li>إذا تطلب العميل مساعدة أكثر تحديدًا، توجيه الاتصال إلى القسم المعني أو الضيف عندما يكون ذلك مناسبًا.</li><li>التعامل مع كافة الاستفسارات والشكاوى والطلبات المستلمة.</li><li>التأكد من أن جميع التفاعلات تتم خلال الإطار الزمني الذي حددته الشركة.</li><li>التأكد من الالتزام بمعايير الشركة عند التفاعل مع الجهات المعنية.</li><li>إرسال المقترحات والفواتير المسبقة والتأكيدات إلى طرف ثالث، مثل وكالات السفر، وفقًا لنفس معايير الشركة.</li><li>استخدام تقنيات البيع لزيادة الإيرادات.</li><li>إتمام وتأكيد حجوزات الضيوف التي يقوم بها العملاء للغرف والمأكولات والمشروبات والسبا.</li><li>إدخال جميع الحجوزات في الأنظمة المعنية وتسجيل جميع المعلومات ذات الصلة.</li><li>بالنسبة لطلبات الغرف، التحقق من توافر نوع الغرفة والسعر.</li><li>شرح الضمان والسعر المحدد وسياسات الإلغاء.</li><li>التأكد من توثيق الطلبات الخاصة وتفضيلات الضيوف ضمن الحجز.</li><li>الحفاظ على معرفة كاملة بـ:</li><ul><li>جميع ميزات الفندق وخدماته وساعات العمل.</li><li>جميع مفاهيم منافذ الفندق، قواعد اللباس والأجواء.</li><li>جميع أنواع الغرف وأعدادها وأسمائها ووسائل الراحة ومواقعها.</li><li>جميع علاجات السبا.</li><li>الانتباه إلى حجوزات المجموعات والفعاليات التي تحدث في الفندق في أي لحظة.</li></ul><li>معرفة بالعروض الجارية لرفع مبيعات الغرف والمنافذ وخدمات السبا لزيادة إيرادات الضيوف داخل الفندق.</li><li>مراقبة مشاكل نظام الهواتف وإبلاغ الأقسام المعنية لتصحيح هذه المشاكل بشكل سريع لمنع عدم رضا الضيوف.</li><li>التواصل مع ERT عند الضرورة في حالة وجود طارئ.</li><li>التأكد من أن جميع الطلبات تتم في الإطار الزمني المحدد من قبل الشركة</li><li>التأكد من أن النتائج المدققة تتوافق مع المعايير المطلوبة في LQA وLQE وفوربس.</li></ul>كـ مشرف خدمات الحجوزات، نتوقع منك:<ul><li>إقامة علاقة عمل ممتازة مع جميع الزملاء داخل الفندق.</li><li>قيادة المثل الأعلى في تعزيز علاقات إيجابية مع الزملاء وإظهار القيم.</li><li>التواصل الفعال مع الأقسام الأخرى.</li><li>استخدام جميع أدوات التدريب المتاحة أثناء العمل للزملاء.</li><li>ممتع ومتحمس ومنظم،</li><li>خبرة لا تقل عن سنة واحدة في وظيفة مشرف حجوزات في بيئة فندق 5 نجوم</li><li>خبرة سابقة في منطقة الشرق الأوسط تعتبر ميزة</li><li>التعامل مع شكاوى الضيوف وفقًا والإبلاغ عن الخلافات إلى المدراء المعنيين.</li></ul> المرشح المثالي<ul><li>ممتع ومتحمس ومنظم</li><li>خبرة لا تقل عن سنة واحدة في وظيفة مشرف حجوزات في بيئة فندق 5 نجوم</li><li>خبرة سابقة في منطقة الشرق الأوسط تعتبر ميزة</li><li>التعامل مع شكاوى الضيوف وفقًا والإبلاغ عن الخلافات إلى المدراء المعنيين.</li></ul>

5 to 7 years Naukri Gulf

Rooms Division Manager

On-site - Qatar - Qatar 22 June 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">Job Summary We are seeking an experienced and service-driven Rooms Division Manager to lead Front Office, Guest Experience, and Housekeeping at Our Habitas Ras Abrouq. Reporting directly to the General Manager, the Rooms Division Manager will be responsible for delivering exceptional guest experiences, ensuring operational excellence across all guest-facing areas, and driving service standards that reflect the Our Habitas brand philosophy. This role requires a hands-on leader who thrives in a luxury lifestyle resort environment and is passionate about creating memorable and meaningful guest journeys. Key Responsibilities Lead and oversee all Rooms Division operations, including Front Office, Guest Experience, Housekeeping, Reservations, and related departments. Ensure seamless guest arrival, stay, and departure experiences while maintaining the highest levels of service excellence. Drive guest satisfaction scores and proactively manage guest feedback to identify opportunities for continuous improvement. Develop and implement departmental strategies, operating procedures, and service standards aligned with brand expectations. Monitor occupancy, room inventory, and revenue opportunities in partnership with the commercial and revenue teams. Manage departmental budgets, labour costs, productivity, and operational expenses. Lead, mentor, and develop the Rooms Division team, fostering a culture of accountability, collaboration, and continuous improvement. Deliver ongoing training, coaching, and development programmes to enhance service delivery and operational excellence. Drive employee engagement and motivation initiatives that support retention, performance, and a positive team culture. Conduct regular quality assurance inspections to ensure rooms, public areas, and guest facilities consistently meet luxury hospitality standards. Collaborate closely with Engineering, Food & Beverage, Wellness, and Experiences teams to ensure a seamless guest journey. Ensure compliance with health, safety, security, and company policies. Support sustainability initiatives and responsible tourism practices in line with Our Habitas values. Act as a senior leader and ambassador of the brand, promoting a positive and collaborative workplace culture. Maintain exceptional operational and service standards across all guest-facing areas within a remote luxury destination environment.</div></section><section>Desired Candidate ProfileWho You Are A dynamic hospitality leader with a passion for guest experience, strong operational expertise, and a proven ability to lead high-performing teams. You are highly visible, approachable, commercially aware, and committed to delivering exceptional experiences that exceed guest expectations. You thrive in remote luxury resort environments and understand the importance of balancing operational discipline with warm, intuitive service. You are passionate about developing people, building strong team culture, and maintaining consistently high service standards across all touchpoints.Qualifications Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 5 7 years' experience in a Rooms Division leadership role within a luxury resort, lifestyle hotel, or boutique hospitality environment. Strong resort experience is essential, with a preference for candidates who have worked in remote destinations, island resorts, desert resorts, safari lodges, or other experience-led hospitality environments. Demonstrated success in leading, developing, and motivating multicultural teams. Proven ability to deliver impactful training, coaching, and succession planning initiatives. Strong understanding of luxury service standards and personalised guest experiences. Ability to maintain consistently high operational and guest service standards while balancing commercial objectives. Strong communication, organisational, and stakeholder management skills. Proficiency in hotel property management systems (PMS) and guest engagement platforms. Fluent in English; additional languages are an advantage.</section>

2 to 5 years Naukri Gulf

Learning & Development Manager

On-site - Qatar - Qatar 17 August 2026

Education & Training

The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest rooms, and luxurious atmosphere.Join our motivated and vibrant team as Manager I People Development in People & Culture and build your career with us.Compilation and updating of the requisite training manuals and tools per fieldUpdating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning.Updating of personal training history files of all employeesIs familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly.Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates.Managing Room Bookings for trainings planned and preparing of BEO's when required.Responsible for preparation of all Training and recognition certificates.Ensuring that booked training rooms are set up as per requirements of the respective trainings.Create Printed and instructional materials to be used in training.Following up on nomination lists to ensure departments nominate Colleagues.Managing Training Attendance and nominations using Learning management system.Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to dateFacilitate training sessionsPrepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders.Managing Tracking of cross training/ cross exposure and preparing certificates.Implement and evaluate training practices to maximize efficiency and effectiveness.Preparing Training Certificates for All Rixos Trainings.Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback.Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released.Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.Desired Candidate Profile<ul><li>Bachelor's degree in: Human Resources, Hospitality / Hotel Management, Business Administration</li><li>Training certification: A Certified Trainer / Train-the-Trainer qualification, particularly by international hotel brands.</li><li>2-5 years of experience L&D experience</li><li>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</li><li>Hotel experience: Experience in hotel operations strongly preferred, especially 5-star hotels.</li><li>English: Strong spoken and written English.</li><li>Important skills: Training Needs Analysis (TNA), presentation/facilitation, training evaluation, communication, Excel/PowerPoint/Word, and working with multicultural teams.</li></ul>

يقدّم فندق ركسوس الخليج الدوحة الأيقوني أسلوب حياة فريد وخدمات ومنتجات فاخرة، وكرم ضيافة ركسوس، وبرامج الترفيه النابضة بالحياة، ومفاهيم ALL INCLUSIVE للمأكولات والمشروبات العصرية والمميزة مع 378 غرفة ضيافة مصممة بشكل جميل وجو فخم.انضم إلى فريقنا المتحمس والحيوي كمدير I تطوير الأفراد في قسم الأشخاص والثقافة وبنِ مسارك المهني معنا.تجميع وتحديث كتيبات وأدوات التدريب اللازمة وفق كل مجالتحديث قائمة الحضور الأساسية في التدريب والسجل لجميع التدريبات مثل الإطفاء، الإسعافات الأولية، وتعلم Ennismore.تحديث ملفات تاريخ التدريب الشخصي لجميع الموظفينمعرفة بإرشادات التدريب وسياسة الأشخاص والثقافة الصادرة عن المكتب الإقليمي والتأكد من تطبيقها وفقًا لذلك.تحديث ملفات المتدربين وإرسال عروض العمل إلى المتدربين، وتتبع إجراءات الانضمام وإصدار الشهادات النهائية.إدارة حجوزات الغرف للتدريبات المخطط لها وتحضير بيانات الحدث عند الحاجة.مسؤول عن إعداد جميع شهادات التدريب والتقدير.ضمان أن تُجهّز غرف التدريب المحجوزة وفق متطلبات التدريبات المعنية.إنشاء مواد مطبوعة وتعليمية تُستخدم في التدريب.متابعة قوائم الترشيحات لضمان ترشيح الأقسام للزملاء.إدارة حضور التدريب والترشيحات باستخدام نظام إدارة التعلم.الاحتفاظ بنسخ إلكترونية ونسخ ورقية لجميع وثائق التدريب والتأكد من أن هذه الملفات محدثةتسهيل جلسات التدريبإعداد الملصق والترتيبات للأنشطة الاجتماعية CSR داخل الفندق والمحافظة على سجلات الفعاليات بما فيها طلبات الشراء المطلوبة.إدارة متابعة التدريب المتبادل/التعرض المتبادل وإعداد الشهادات.تنفيذ وتقييم ممارسات التدريب لتعظيم الكفاءة والفعالية.إعداد شهادات تدريب لجميع تدريبات ركسوس.إجراء 3 تدقيقات أسبوعياً للإدارات للتحقق من جودة الإيجازات المقدمة وإبداء الملاحظات.إجراء تدريبات IFH للحجز في المطعم، السبا، المبيعات والتشغيليين عند صدور التقارير.إجراء جولة تعريفية عند إجراءorientation للمستخدمين الجدد للفندق خلال الأسبوع.المرشح المثالي<ul><li>درجة البكالوريوس في: الموارد البشرية، الضيافة / إدارة الفنادق، إدارة الأعمال</li><li>شهادة تدريب: مدرب معتمد / تأهيل تدريب المدربين، خاصة من قبل علامات تجارية فندقية عالمية.</li><li>2-5 سنوات خبرة في L&D</li><li>مظهر مهني: أنيق ومهندَم، ومرتب، ودقيق في مواعيده، وموثوق.</li><li>خبرة فندقية: يفضّل الخبرة في تشغيل الفنادق، خاصة الفنادق ذات الخمس نجوم.</li><li>الإنجليزية: تحدثاً وكتابة بطلاقة.</li><li>المهارات المهمة: تحليل احتياجات التدريب (TNA)، العرض/القيادَة، تقييم التدريب، الاتصال، Excel/PowerPoint/Word، والعمل ضمن فرق متعددة الثقافات.</li></ul>

2 to 7 years Naukri Gulf

Manager I People Development

On-site - Qatar - Doha 14 August 2026

Education & Training

Company Description The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest rooms, and luxurious atmosphere. Join our motivated and vibrant team as Manager I People Development in People & Culture and build your career with us.Job Description Compilation and updating of the requisite training manuals and tools per field Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning. Updating of personal training history files of all employees Is familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly. Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates. Managing Room Bookings for trainings planned and preparing of BEO's when required. Responsible for preparation of all Training and recognition certificates. Ensuring that booked training rooms are set up as per requirements of the respective trainings. Create Printed and instructional materials to be used in training. Following up on nomination lists to ensure departments nominate Colleagues. Managing Training Attendance and nominations using Learning management system. Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date Facilitate training sessions Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders. Managing Tracking of cross training/ cross exposure and preparing certificates. Implement and evaluate training practices to maximize efficiency and effectiveness. Preparing Training Certificates for All Rixos Trainings. Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback. Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released. Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.Desired Candidate Profile<ul><li>Education: Bachelor s degree in: Human Resources Hospitality / Hotel Management Business Administration</li><li>Training certification: A Certified Trainer / Train-the-Trainer qualification, particularly by international hotel brands.</li><li>Additional Information 2 5 years of experience L&D experience</li><li>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</li><li>Hotel experience: Experience in hotel operations strongly preferred, especially 5-star hotels.</li><li>English: Strong spoken and written English.</li><li>Important skills: Training Needs Analysis (TNA), presentation/facilitation, training evaluation, communication, Excel/PowerPoint/Word, and working with multicultural teams.</li></ul>

وصف الشركة فندق ركسوكس غلف أيكونيك الدوحة يقدّم أسلوب حياة فريد وخدمات ومنتجات فاخرة، ضيافة ركسوكس الدافئة، برامج ترفيهية مليئة بالحيوية، ومفاهيم المطاعم والمشروبات الشاملة ALL INCLUSIVE العصرية والراقية مع 378 غرفة ضيافة مُجهزة بشكل جميل وجو فخم. انضم إلى فريقنا المستهدف والحيّ الحركة كـ Manager I People Development في قسم الناس والثقافة وابدأ مسيرتك المهنية معنا.وصف الوظيفة: تجميع وتحديث كتيبات وأدوات التدريب اللازمة حسب المجال، تحديث قائمة حضور التدريب المميز Master Training ومحتوياته لجميع التدريبات مثل الحرائق، الإسعافات الأولية، Ennismore Learning. تحديث ملفات تاريخ التدريب الشخصي لجميع الموظفين، الإلمام بإرشادات التدريب وسياسة الناس والثقافة الصادرة عن المكتب الإقليمي والتأكد من تطبيقها وفقًا لذلك. تحديث ملفات المتدربين وإرسال عروض التدريب للمتدربين، تتبّع الإعداد والتسليم النهائي للشهادات. إدارة حجوزات الغرف للتدريبات المخطط لها وتحضير قوائم تنفيذ الأعمال عند الطلب. المسؤول عن إعداد جميع شهادات التدريب والتقدير. التأكد من أن غرف التدريب المحجوزة مُجهزة وفق متطلبات التدريبات المعنية. إنشاء مواد مطبوعة وتعليمية لاستخدامها في التدريب. المتابعة في قوائم الترشيحات لضمان ترشيح الأقسام للزملاء. إدارة حضور التدريب والترشيحات باستخدام نظام إدارة التعلم. الحفاظ على الملفات الرقمية والمطبوعة لجميع مستندات التدريب والتأكد من حداثتها. تسهيل جلسات التدريب. إعداد الملصقات وترتيبات أنشطة المسؤولية المجتمعية في الفندق والمحافظة على سجلات الفعالية بما في ذلك أوامر الشراء المطلوبة. متابعة تتبّع التدريب المتقاطع والتعرّض المتبادل وإعداد الشهادات. تطبيق وتقييم ممارسات التدريب لتعظيم الكفاءة والفعالية. إعداد شهادات التدريب لجميع تدريبات ركسوكس. إجراء ثلاث تدقيقات أسبوعيًا للإدارات للتحقق من جودة الإرشادات المقدمة وتقديم ملاحظات. إجراء تدريبات IFH للمطاعم والحجوزات Spa وSales وOperators عند إصدار التقارير. إجراء جولة تعريفية عند إجراء التوجيه للموظفين الجدد في الفندق خلال الأسبوع.ملف المرشح المطلوب<ul><li>التعليم: شهادة البكالوريوس في: الموارد البشرية، الضيافة/إدارة الفنادق، إدارة الأعمال</li><li>شهادة التدريب: مؤهل مدرب معتمد / تدريب-المدرب، خاصة من علامات فندقية عالمية.</li><li>معلومات إضافية من 2 إلى 5 سنوات خبرة في التعلم والتطوير</li><li>المظهر المهني: مظهر مرتب، ملابس مناسبة، دقيق المواعيد، ويمكن الاعتماد عليه.</li><li>خبرة فندقية: خبرة في تشغيل الفنادق مفضلة جدًا، خاصة الفنادق الخمس نجوم.</li><li>الإنجليزية: الإنجليزية شفوية وكتابية قوية.</li><li>المهارات الهامة: تحليل احتياجات التدريب (TNA)، العرض/التيسير، تقييم التدريب، التواصل، إكسل/بوربوينت/ور ود، والعمل مع فرق متعددة الثقافات.</li></ul>

Bayt

Manager I People Development

On-site - Qatar 14 August 2026

Education & Training

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest rooms, and luxurious atmosphere. Join our motivated and vibrant team as Manager I People Development in People & Culture and build your career with us. Job Description <ul><li>Compilation and updating of the requisite training manuals and tools per field</li><li>Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning.</li><li>Updating of personal training history files of all employees </li><li>Is familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly.</li><li>Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates.</li><li>Managing Room Bookings for trainings planned and preparing of BEO's when required.</li><li>Responsible for preparation of all Training and recognition certificates.</li><li>Ensuring that booked training rooms are set up as per requirements of the respective trainings.</li><li>Create Printed and instructional materials to be used in training.</li><li> Following up on nomination lists to ensure departments nominate Colleagues.</li><li> Managing Training Attendance and nominations using Learning management system.</li><li> Maintain  soft copy and hard copy files of all training related documents and ensure that these files are up to date </li><li> Facilitate training sessions</li><li>  Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the   Events including required Purchase Orders.</li><li> Managing Tracking of cross training/ cross exposure and preparing certificates.</li><li> Implement and evaluate training practices to maximize efficiency and effectiveness.</li><li> Preparing Training Certificates for All Rixos Trainings.</li><li> Conduct 3 audits per week for the departments to check the quality of the briefings being  conducted and give feedback.</li><li> Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released.</li><li> Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.</li></ul> Qualifications Education: Bachelor’s degree in: <ul><li>Human Resources</li><li>Hospitality / Hotel Management</li><li>Business Administration</li></ul>Training certification: A Certified Trainer / Train-the-Trainer qualification, particularly by international hotel brands. Additional Information <ul><li>2–5 years of experience L&D experience</li><li>Professional appearance: Well-groomed, appropriately dressed, punctual, and dependable.</li><li>Hotel experience: Experience in hotel operations strongly preferred, especially 5-star hotels.</li><li>English: Strong spoken and written English.</li><li>Important skills: Training Needs Analysis (TNA), presentation/facilitation, training evaluation, communication, Excel/PowerPoint/Word, and working with multicultural teams.</li></ul> </div>

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> وصف الشركة يقدم فندق الإيقوني ريكسس الخليج الدوحة أسلوب حياة فريد وخدمات ومنتجات فاخرة، وكرم الضيافة من ريكسس، وبرامج الترفيه النابضة بالحياة، ومفاهيم الطعام والشراب الشاملة ALL INCLUSIVE العصرية والمميزة مع 378 غرفة ضيافة مهيأة بشكل جميل، وجو فاخر. انضم إلى فريقنا المحفز والنشط كمدير I لتطوير الأشخاص في قسم الأشخاص والثقافة وبنِ مسيرتك المهنية معنا. الوصف الوظيفي <ul><li>تجميع وتحديث أدلة التدريب والأدوات اللازمة حسب المجال</li><li>تحديث قائمة حضور التدريب الماسي المميزة وسجلات جميع التدريبات مثل التدريب على الإطفاء، الإسعافات الأولية، وتعلّم Ennismore.</li><li>تحديث ملفات تاريخ التدريب الشخصي لجميع الموظفين </li><li>الاطلاع على إرشادات التدريب وسياسة الأشخاص والثقافة الصادرة عن المكتب الإقليمي والتأكد من تطبيقها وفقاً لذلك.</li><li>تحديث ملفات المتدربين وإرسال عروض العمل إلى المتدربين، وتتبع الانضمام والتسليم النهائي للشهادات.</li><li>إدارة حجوزات الغرف للتدريبات المخطط لها وتحضير BEO عند الحاجة.</li><li>مسؤول عن إعداد جميع شهادات التدريب والتقدير.</li><li>ضمان أن تكون غرف التدريب المحجوزة مُعدة وفق متطلبات كل تدريب على حدة.</li><li>إنشاء مواد مطبوعة وإرشادية لاستخدامها في التدريب.</li><li> متابعة قوائم الترشيحات لضمان ترشيح الأقسام للزملاء.</li><li> إدارة حضور التدريب والترشيحات باستخدام نظام إدارة التعلم.</li><li> الحفاظ على نسخ إلكترونية ونسخ ورقية لجميع وثائق التدريب والتأكد من حداثتها</li><li> تسهيل جلسات التدريب</li><li>  إعداد الملصقات والترتيبات للأنشطة CSR في الفندق والحفاظ على سجلات الأحداث بما في ذلك أوامر الشراء المطلوبة.</li><li> إدارة تتبع التدريب المتبادل/التعرض المتبادل وإعداد الشهادات.</li><li> تنفيذ وتقييم ممارسات التدريب لزيادة الكفاءة والفعالية.</li><li> إعداد شهادات التدريب لجميع تدريبات ريكسوس.</li><li> إجراء 3 تدقيقات أسبوعياً للأقسام للتحقق من جودة الإيجازات التي تُعقد وتقديم الملاحظات.</li><li> إجراء تدريبات IFH لمطاعم الحجوزات، السبا، المبيعات، والمشغلين عند صدور التقارير.</li><li> إجراء جولة عرض عند إجراء التوجيه للمستخدمين الجدد لفندق خلال الأسبوع.</li></ul> المؤهلات التعليم: درجة البكالوريوس في: <ul><li>الموارد البشرية</li><li>الضيافة / إدارة الفنادق</li><li>إدارة الأعمال</li></ul>اعتماد التدريب: مؤهل مدرب معتمد / تدريب المدربين، خاصة من قبل علامات تجارية عالمية للفنادق. معلومات إضافية <ul><li>2–5 سنوات من الخبرة في التعلم والتطوير</li><li>المظهر الاحترافي: مُهندم جيداً، ملبس بشكل مناسب، دقيق في المواعيد، واعتماد على النفس.</li><li>خبرة فندقية: يفضَّل وجود خبرة في عمليات الفندق، خاصة في فنادق 5 نجوم.</li><li>الإنجليزية: لغة إنجليزية قوية شفوية وكتابية.</li><li>المهارات المهمة: تحليل احتياجات التدريب (TNA)، العرض/التيسير، تقييم التدريب، الاتصال، Excel/PowerPoint/Word، والعمل مع فرق متعددة الثقافات.</li></ul>

Full Time LinkedIn

Adventure Park Supervisor

On-site - Qatar - Doha Sunday

Other

Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. We are seeking an energetic and safety-focused Adventure Park Supervisor to oversee daily park operations, staff performance, and guest experience. The ideal candidate will ensure all activities are conducted safely, efficiently, and in accordance with company standards while creating a fun and memorable environment for guests. Key Responsibilities Supervise daily operations of the adventure park, including rides, climbing activities, zip lines, obstacle courses, and guest areas. Lead, schedule, and support operational staff to ensure excellent customer service and safety compliance. Conduct daily safety inspections of equipment, attractions, and facilities. Ensure all guests receive safety briefings and follow park rules and procedures. Respond promptly to incidents, emergencies, and guest concerns. Monitor crowd flow, staffing levels, and operational efficiency during peak hours. Train new team members on operational procedures, safety standards, and emergency response protocols. Maintain accurate operational reports, incident logs, and maintenance records. Coordinate with maintenance teams to address equipment issues and ensure minimal downtime. Ensure cleanliness and presentation standards are maintained throughout the park. Support ticketing, events, and special group activities when required. Assist management in achieving revenue, guest satisfaction, and operational targets. Qualifications Requirements & Qualifications Diploma or bachelor’s degree in hospitality, recreation management, sports management, or related field preferred.2–4 years of supervisory experience in adventure parks, amusement parks, recreation facilities, hospitality, or similar environments. Strong understanding of safety regulations and operational procedures. Leadership and team management skills. Excellent communication and customer service abilities. Ability to remain calm and make decisions under pressure. First Aid/CPR certification preferred. Flexible to work weekends, holidays, and shifts. Not the right fit? Set up email alerts as new job postings become available that meet your interest!

موقع العمل: جزيرة Banana Island Resort Doha By Anantara نظرة عامة Minor Hotels هي مالكة فندقية دولية ومشغلة ومستمرة في الاستثمار، تملك حالياً محفظة متنوعة تضم أكثر من 530 فندق مصممة بذكاء لجذب مجموعة متنوعة من المسافرين، لخدمة شغف جديد واحتياجات شخصية. من خلال فنادقنا Anantara وAvani وElewana وOaks وNH Hotels وNH Collection وnhow وTIVOLI، تعمل Minor Hotels في أكثر من 50 دولة عبر آسيا والمحيط الهادئ والشرق الأوسط وأفريقيا والمحيط الهندي وأوروبا وأمريكا الجنوبية. نحن نبحث عن مشرف متنزه مغامرات نشيط ومركّز على السلامة للإشراف على عمليات المتنزه اليومية وأداء الموظفين وتجربة الضيوف. سيضمن المرشح المثالي أن تتم جميع الأنشطة بأمان وكفاءة وبما يتوافق مع معايير الشركة مع خلق بيئة ممتعة ولا تُنسى للضيوف. المسؤوليات الأساسية إشراف عمليات المتنزه اليومية، بما في ذلك الألعاب، وأنشطة التسلق، وزلاجات الحبال، ومسارات العقبات، ومناطق الضيوف. قيادة الجدول الزمني ودعم الموظفين التشغيليين لضمان خدمة عملاء ممتازة والتزام بالسلامة. إجراء فحوصات السلامة اليومية للمعدات والمعالم والمرافق. التأكد من تلقي جميع الضيوف لإرشادات السلامة واتباع قواعد وإجراءات المتنزه. الاستجابة السريعة للحوادث والطوارئ ومخاوف الضيوف. مراقبة تدفق الحشود ومستويات staffing والكفاءة التشغيلية خلال ساعات الذروة. تدريب أعضاء الفريق الجدد على إجراءات التشغيل ومعايير السلامة وبروتوكولات الاستجابة للطوارئ. الحفاظ على تقارير تشغيل دقيقة وسجلات الحوادث وسجلات الصيانة. التنسيق مع فرق الصيانة لمعالجة مشكلات المعدات وضمان الحد الأدنى من توقف الخدمة. ضمان الحفاظ على النظافة ومعايير العرض في جميع أنحاء المتنزه. دعم البيع بالتذاكر والفعاليات والأنشطة الجماعية الخاصة عند الطلب. مساعدة الإدارة في تحقيق الإيرادات ورضا الضيوف والأهداف التشغيلية. المؤهلات المتطلبات والمؤهلات يفضل دبلوم أو درجة البكالوريوس في الضيافة أو إدارة الترفيه أو إدارة الرياضة أو مجال ذو صلة. خبرة إشرافية من 2–4 سنوات في متنزهات المغامرات أو مدن الألعاب أو مرافق الترفيه أو الضيافة أو بيئات مماثلة. فهم قوي للوائح السلامة وإجراءات التشغيل. مهارات القيادة وإدارة الفريق. مهارات اتصال وخدمة عملاء ممتازة. القدرة على الحفاظ على الهدوء واتخاذ القرارات تحت الضغط. يفضل وجود شهادة الإسعاف الأولي/الإنعاش القلبي الرئوي. المرونة للعمل في عطلات نهاية الأسبوع والعطل والورديات. غير ذلك؟ قم بإعداد تنبيهات بريد إلكتروني عند توافر وظائف جديدة تتوافق مع اهتماماتك!

Bayt

Chef de Partie - IRD

On-site - Qatar 10 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description What you will be doing: <ul><li>Actively share ideas, opinions and suggestions to improve the environment and menus.</li><li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards.</li><li>Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out.</li><li>Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to</li><li>Communicate effectively with the rest of the team and thrive for guest feedback.</li><li>Conduct regular quality checks on pastry products to uphold the hotel's standards of excellence, presentation, and taste.</li><li>Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements to maintain a clean and safe working environment.</li></ul> Qualifications Your experience and skills include:       <ul><li>Fantastic passion for presentation and a meticulous eye for detail.</li><li>Minimum of 1-2 years’ experience in a similar position, preferably in a 5 star hotel.</li><li>Ability to work well under pressure in a fast paced environment.</li><li>Well versed in all aspects of Food Hygiene, HACCP and ISO to ensure safe working practices are followed within the kitchen.    </li><li>Strong communication, organisational skills and grooming standards.</li></ul> Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS    </div>

<h2 class="h5">الوصف الوظيفي</h2> <div class="t-break" data-jb-field="description"> وصف الشركة أن تكون Heartist في بولمان يعني تجسيد ونقل عقلية العلامة من خلال قيم الالتزام والتكيف والإبداع. انضم إلى فندق عضو في شبكة أكور، حيث يجمع مجموعتها أكثر من 45 علامة فندقية، 5500 فندق، 10000 مطعم ووجهات نمط حياة. هنا، نؤمن بك وبما تقدمه على الطاولة. هناك العديد من الفرص للتطوير والتقدم. كل إيماءة، وكل ابتسامة، وكل فعل، يساهم في خلق أثر إيجابي ولا يُنسى لعملائنا وزملائنا وأيضاً لكوكبنا. معاً، نجسد رؤية الضيافة المسؤولة. اغتنم الفرصة لتصبح Heartist®، ودع قلبك يقودك في هذا العالم الذي تدق فيه الحياة بسرعة أكبر. الوصف الوظيفي ما ستقوم به: <ul><li>مشاركة الأفكار والآراء والاقتراحات بنشاط لتحسين البيئة والقوائم.</li><li>التأكد من الاتساق في إعداد جميع عناصر الطعام لقوائم À la carte و/أو البوفيه وفق وصفات ومعايير المنشأة.</li><li>فحص الطعم والحرارة والجاذبية البصرية لعناصر الطعام المحضّرة لضمان اتساق الجودة والحصة وفق المواصفات المحددة.</li><li>التأكد من الالتزام بجميع سياسات وإجراءات السلامة والصحة والأمن والسيطرة على الخسائر والتشريعات الحكومية.</li><li>التواصل الفعّال مع بقية الفريق والسعي للحصول على تعليقات الضيوف.</li><li>إجراء فحوصات جودة دورية على منتجات المعجنات للحفاظ على معايير الفندق في التميز والتقديم والطعم.</li><li>التأكد من الامتثال للوائح سلامة الغذاء ومعايير HACCP ومتطلبات التطهير للحفاظ على بيئة عمل نظيفة وآمنة.</li></ul> المؤهلات خبرتك ومهاراتك تشمل:       <ul><li>شغف رائع بالعرض وعيون دقيقة للتفاصيل.</li><li>خبرة لا تقل عن 1-2 سنوات في وظيفة مشابهة، ويفضل في فندق خمس نجوم.</li><li>القدرة على العمل تحت الضغط في بيئة ذات وتيرة سريعة.</li><li>إلمام بجوانب نظافة الطعام و HACCP وISO لضمان اتباع ممارسات العمل الآمنة داخل المطبخ.</li><li>مهارات اتصال وتنظيم قوية ومعايير تربية مهنية.</li></ul> معلومات إضافية التزامنا بالتنوع والشمول: نحن شركة شاملة وطموحنا جذب وتوظيف وترقية مواهب متنوعة. لماذا العمل لدى أكور؟ نحن أكثر من مجرد قائد عالمي. نرحب بك كما أنت، ويمكنك العثور على وظيفة وعلامة تناسب شخصيتك. ندعمك للنمو والتعلم كل يوم، مع التأكد من أن العمل يمنح هدفاً لحياتك، حتى تتمكن خلال رحلتك معنا من مواصلة استكشاف إمكانات أكور اللامحدودة. بانضمامك إلى أكور، تُكتب فصول قصتك بمرونتك، ومعاً يمكننا تخيل ضيافة الغد. اكتشف الحياة التي تنتظرك في أكور، زوروا https://careers.accor.com/ افعل ما تحب، اعتنِ بالعالم، تجرّأ على تحدي الوضع الراهن! #BELIMITLESS    </div>

Bayt

Demi Chef de Partie - Pastry

On-site - Qatar 8 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description What you will be doing: <ul><li>Actively share ideas, opinions and suggestions to improve the environment and menus.</li><li>Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards.</li><li>Check the taste, temperature and visual appeal of food items prepared to ensure that the quality and portion are consistent and as per specifications set out.</li><li>Ensure that all safety, health, security and loss control policies and procedures and Government legislation are adhered to</li><li>Communicate effectively with the rest of the team and thrive for guest feedback.</li><li>Conduct regular quality checks on pastry products to uphold the hotel's standards of excellence, presentation, and taste.</li><li>Ensure compliance with food safety regulations, HACCP standards, and sanitation requirements to maintain a clean and safe working environment.</li></ul> Qualifications Your experience and skills include:       <ul><li>Fantastic passion for presentation and a meticulous eye for detail.</li><li>Minimum of 1-2 years’ experience in a similar position, preferably in a 5 star hotel.</li><li>Ability to work well under pressure in a fast paced environment.</li><li>Well versed in all aspects of Food Hygiene, HACCP and ISO to ensure safe working practices are followed within the kitchen.    </li><li>Strong communication, organisational skills and grooming standards.</li></ul> Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS    </div>

<h2 class="h5">وصف الوظيفة</h2> <div class="t-break" data-jb-field="description"> وصف الشركة أن تكون Heartist في بولمان يعني التجسيد ونقل عقلية العلامة التجارية من خلال قيم الالتزام والقدرة على التكيّف والإبداع. انضم إلى فندق عضو في شبكة أكور، حيث يضم المجموعة أكثر من 45 علامة تجارية، 5500 فندق، 10000 مطعم ووجهة نمط الحياة. هنا، نؤمن بك وبما تجلبه إلى الطاولة. هناك العديد من الفرص للتطوير والتقدم. كل حركة، وكل ابتسامة، وكل إجراء، يساهم في خلق تأثير إيجابي ولا يُنسى لعملائنا وزملائنا وأيضاً لكوكبنا. معاً نجسد رؤية الضيافة المسؤولة. اغتنم الفرصة لتصبح Heartist®، ودع قلبك يوجهك في هذا العالم الذي تنبض فيه الحياة بسرعة. وصف الوظيفة ما ستقوم به: <ul><li>شارك بنشاط الأفكار والآراء والاقتراحات لتحسين البيئة والقوائم.</li><li>ضمان الاتساق في إعداد جميع عناصر الطعام لقوائم à la carte و/أو البوفيه وفق وصفات ومعايير المنشأة.</li><li>فحص الطعم ودرجة الحرارة والمظهر البصري لعناصر الطعام المُعدة لضمان اتساق الجودة والكمية ووفق المواصفات المحددة.</li><li>تأكيد الالتزام بجميع سياسات وإجراءات السلامة والصحة والأمن ومكافحة الفقدان والتشريعات الحكومية</li><li>التواصل الفعّال مع بقية الفريق والسعي للحصول على ملاحظات الضيف.</li><li>إجراء فحوص جودة منتظمة على منتجات المخابر للحفاظ على معايير الفندق في التميز والعرض والطعم.</li><li>ضمان الامتثال للوائح سلامة الغذاء ومعايير HACCP ومتطلبات النظافة للحفاظ على بيئة عمل نظيفة وآمنة.</li></ul> المؤهلات خبرتك ومهاراتك تتضمن:       <ul><li>شغف رائع بالعروض وتدقيق دقيق في التفاصيل.</li><li>خبرة لا تقل عن 1-2 سنة في وظيفة مشابهة، ويفضل في فندق من فئة 5 نجوم.</li><li>القدرة على العمل بشكل جيد تحت الضغط في بيئة سريعة الإيقاع.</li><li>إلمام بجميع جوانب صحة الغذاء وHACCP وISO لضمان اتباع ممارسات العمل الآمنة داخل المطبخ.</li><li>مهارات اتصال وتنظيم وقواعد ترويجية قوية.</li></ul> معلومات إضافية التزامنا بالتنوع والشمول: نحن شركة شاملة وهدفنا جذب وتوظيف وتطوير مواهب متنوعة. لماذا العمل في أكور؟ نحن أكثر من مجرد قائد عالمي. نرحب بك كما أنت ويمكنك العثور على وظيفة وعلامة تجارية تتوافق مع شخصيتك. ندعمك للنمو والتعلم كل يوم، مع التأكد من أن العمل يمنح الحياة هدفاً، بحيث أثناء رحلتك معنا، يمكنك مواصلة استكشاف إمكانات أكور اللامحدودة. بانضمامك إلى أكور، كل فصل من قصتك لك أن تكتبه ومعاً يمكننا تخيل ضيافة الغد. اكتشف الحياة التي تنتظرك في أكور، زر  https://careers.accor.com/ افعل ما تحب، واعتنِ بالعالم، وتجرأ على تحدي الوضع الراهن! #BELIMITLESS    </div>

Internship LinkedIn

Trainee

On-site - Qatar - Doha 17 August 2026

Other

Mandarin Oriental, Doha is looking for a People & Culture Trainee to join our People & Culture team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay. About The Job Based at Mandarin Oriental, Doha within the People & Culture Department in Doha, the People & Culture Coordinator will provide administrative support to all functions the People & Culture Division of Mandarin Oriental, Doha to ensure the Culture and Vision of MOHG are maintained. The People & Culture Coordinator reports to the Director of People & Culture. As People & Culture Trainee, you will be responsible for the following duties: To be readily available with empathetic, open communication ensuring reliability and confidentiality. To complete day to day administration as requested by each People & Culture department in response to requests and action plans. To maintain good rapport and working relationship with all colleagues. To provide a courteous and professional service at all times. To project at all times a positive and motivated attitude and a calm demeanour. To ensure that all colleagues have a complete understanding and adhere to the Mandarin Oriental, Doha’s Colleagues Rules & Regulations. To ensure that all in-house rules and regulations are communicated to colleagues and implemented. To ensure that all People & Culture administration procedures are carried out in accordance with hotel legal requirements. To assist and support the Director of People & Culture/People & Culture Manager/ Director of Learning & Development in the smooth and efficient running of the People & Culture Division, ensuring that all policies and procedures outlined in the People & Culture Operations Manual are strictly adhered to. As People & Culture Trainee, We Expect From You Minimum of six months experience in a similar or related administrative role Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management or Human Resources Minimum six months experience working in a 5-star hotel environment preferred Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally. Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role. A competitive salary and benefits packages Transportation and Housing provided Relocation and Vacation Tickets We’re Fans. Are you?

Full Time

Marine Electrical Engineer

On-site - Qatar - Doha 29 July 2026

Other

Job Location: Banana Island Resort Doha By Anantara Overview Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are: Perform maintenance, troubleshooting, and repair of all marine electrical systems onboard vessels. Maintain and service generators, switchboards, batteries, shore power systems, navigation lights, control panels, and related marine electrical equipment. Ensure proper execution of Preventive Planned Maintenance (PPM) for all electrical systems. Inspect, test, and maintain all shore power supply pedestals to ensure safe and reliable operation. Prepare the Scope of Work (SOW) for the electrical section of each vessel prior to dry dock, as well as for normal operations, ensuring all requirements and operational standards are met Supervise and verify all electrical work carried out during dry dock and ensure compliance with approved specifications. Conduct final inspections and confirm completion of electrical works before vessel re-commissioning. Ensure timely requisition of electrical spare parts and materials. Maintain accurate documentation, reports, and maintenance records. Monitor and respond to all message box complaints related to marine electrical issues, ensure timely rectification, and close the complaints properly in the system. Always use proper Personal Protective Equipment (PPE). Report accidents, incidents, and unsafe conditions immediately. Be on standby for marine electrical emergencies 24/7 and respond promptly when required. Attend and represent the Marine Engineering department during inspections conducted by authorities, ensuring full compliance and providing all required technical documentation and support. Work independently under the instruction of the Marine Supervisor and Marine Maintenance Manager. Provide regular updates and report to the Marine Supervisor, Marine Maintenance Manager, Assistant Chief Engineer, and Director of Engineering regarding work progress, issues, and operational status Qualifications Within Anantara, the top-performing people who do this job always demonstrate the Following Attitude Working with Others:They have an affinity with people, are open and approachable, empathetic and culturally sensitive, confident. They always try to anticipate and exceed the needs of customers and colleagues They use their own initiative and good judgement to solve problems in a calm and efficient way They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team They act with personal professionalism and integrity at all times Competencies:Minimum 5 years’ experience in similar capacity (sea-going experience will be highly preferred) Market knowledge of engine products. Able to write detailed reports Computer literate Good command of English language skills. Arabic language knowledge will be an added advantage. With Qatar driving license Taking Responsibility:They always conduct business honestly and fairly. They keep sensitive information confidential. They can prioritise their workload effectively and be organised and structured at work They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision. They display a positive attitude, even under pressure. They personally check their work to ensure its accuracy. Delivering Results:They are committed to meeting and exceeding all performance standards They constantly look to develop their own professional skills and abilities They perform job tasks in line with established policies and procedures They always try to provide a top-quality experience to all our guests. Not the right fit? Set up email alerts as new job postings become available that meet your interest!

Full Time

Hostess

On-site - Qatar - Doha 25 June 2026

Other

The Hostess will take reservations for the restaurants and manage and maintain the reservation system, including the database with respective guest preferences. Furthermore, the hostess welcomes and escorts patrons and if required she will help and carry out all required operational tasks and duties in the outlet under the guidance of the respective managers. The hostess will carry out duties of both IZU and IZU Bistro, due to the synergy between the outlets. Responsibilities General: It is part of your role to understand and comply with all corporate and hotel policies and standard operating procedures. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements. It is part of your role and your responsibility to fully support all learning and development activities. You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority. Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal. Support and adhere to all policies & procedures relating to Safe, Sound and Sustainable at Mandarin Oriental. Ensure compliance with the MOHG Social Media Policy, i.e., to be fully responsible for the content you publish on any social media platform, including your personal site. Mandarin Oriental, Doha has zero tolerance on all forms of harassment or discrimination, i.e., it is strictly forbidden to discriminate based on gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. To carry out any additional duties requested by management, related to hotel operational activities. Departmental Have a very good understanding of the outlet’s concept and food and beverage offerings including promotions and be able to verbally explain those to the guests. Take reservations by phone, by email, through internet booking applications and in person and update the reservations system accordingly as per the standards in place and reconfirm all reservations by phone or email. Schedule all reservations and planned seating arrangements with management prior to service period. Constantly update the reservation system with an accurate table count and ensure to update and reinstate all available tables as soon as possible. Professionally provide alternative dining options if IZU is fully booked or offer the guest a seat until a table is ready and keep them updated. Welcome and escorts patrons with the overall objective to delight and satisfy each and every guest. Ensure accuracy of all menus: current, spelled correctly, clean and presentable and the menu paper is complete and distributed appropriately. Recommend and up-sell the initial beverage offering as per service sequence and forward effectively the order directly to the waiter in the respective station. Perform any tasks related to billing according to hotel standards and cashiering policies if required. Attend to any complaints of comments given by guests and if no resolution can be found refer the matter to the outlet manager. To bid friendly farewell to guests and sincerely thank them for their visit. Check that all public areas of the outlet including the bathrooms are kept clean throughout operation times and communicate to superiors or housekeeping colleagues if areas are in not acceptable state. Be part of the synergy between IZU and IZU Bistro and carry out all tasks efficiently and support the outlets as required depending on business levels. Ensure that the uniform provided is kept clean, presentable and in good condition, ensuring that personal appearance and hygiene standards are an example for the team and a demonstrate a professional image for our guests. Any other reasonable tasks as assigned by the outlet manager including assisting other outlets. Colleague Relations Communicate clearly and directly with all colleagues and superiors to avoid misunderstandings and other shortfalls caused by lack of communication. Particularly focus on clear communication of all floor plan and seating related matters as well as initial orders taken and other request from guests to related service colleagues. Ensure that the restaurant management and if required kitchen colleagues are informed if any special guest preferences are known, such as allergies. Be committed to being a team player; proactively cooperating and supporting colleagues in operational tasks including assisting service procedures such as order taking, clearing of table, or serving food. Ensure that IZU’s grooming, and appearance standards are implemented and always maintained to reflect an image of professionalism and care. Guest Relations Listen to every guest and observe body language carefully to be able to understand guest needs and expectations and consistently delight and satisfy every guest. Be able to converse well in English and preferably other languages, in verbal and written format and present and recommend menus to the guest. Have a natural, warm smile and a friendly and passionate approach towards guests and handle and resolve challenging situations with guests. Create WOW moments to surprise and delight guests in the restaurants through gestures and other actions. Ensure customer satisfaction from arrival to departure in accordance with the MOHG Legendary Quality Experiences (LQEs), the MOHG Pillars and the respective service standards of MOQA. Proactively gather and record guest’s preference to superiors and act upon them whenever known and maintain the database. Mandarin Oriental reserves the right to add, delete, change or modify the job duties, and responsibilities described in this Job Description, at the company’s discretion, at any time with appropriate notice.

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