Restaurants Manager Jobs in Qatar
7223 Jobs Found
About Us<br><br>As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the Inter Continental® brand.<br><br>Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.<br><br>If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.<br><br>Located on Doha's longest private beach and nestled in landscaped gardens, the Inter Continental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa Inter Continental.<br><br>Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.<br><br>Your Day to Day <br><br>As the Guest Service Manager, you will be the epitome of our commitment to guest satisfaction. You will oversee the daily operations of the guest services department, ensuring every guest’s experience is flawless and memorable. Your leadership and dedication will inspire your team to provide world-class service that reflects the luxury and sophistication of our hotel.<br><br>Additional Responsibilities include:<br><br>Develop and implement strategies to enhance guest satisfaction and loyalty Address and resolve guest inquiries and concerns with professionalism and efficiency Coordinate with various departments to ensure seamless and personalized guest experiences Monitor guest feedback and implement improvements based on insights Ensure adherence to luxury standards and protocols in every aspect of guest interaction Train and mentor team members, fostering a culture of excellence and hospitality Oversee the scheduling, performance evaluations, and career development of guest services staff Handle special requests and VIP guest arrangements with utmost discretion and attention to detail Maintain up-to-date knowledge of hotel services, local attractions, and industry trends<br><br>What We Need From You<br><br>Ideally, you'll have some or all of the following competencies and experience we're looking for:<br><br>Bachelor's degree in Hospitality Management or a related field is preferred Proven experience in a managerial role within the luxury hospitality sector Exceptional leadership, interpersonal, and communication skills Strong problem-solving abilities and a proactive approach to guest service A passion for delivering outstanding guest experiences and exceeding expectations Ability to thrive in a fast-paced and dynamic environment<br><br>What We Offer<br><br>We’ll reward all your hard work with competitive salary and benefits.<br><br>Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.<br><br>So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.<br><br>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
Additional Information<br><br>Job Number 26110147<br><br>Job Category Human Resources<br><br>Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br>OR<br><br> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Job Summary:</strong></p><p>Location Manager / Unit Manager to oversee all aspects of location under the guidance of Operations Manager. The ideal candidate should have strong leadership skills, excellent organizational ability, and proven experience as Location Manager / Camp boss / Unit Manager. You are responsible for attaining high level of customer satisfaction, employee morale and achieve financial objectives in line with the strategic and operating plans, procedures and forecasts within the set parameters.<br></p><p><strong>Key Responsibilities:</strong></p><ul><li><p>Plan, organize, and control catering operations in a professional manner, ensuring prompt, efficient, and high-quality service delivery in accordance with contractual specifications and management instructions.</p></li><li><p>Ensure food production and service are delivered on time and meet agreed standards and client requirements.</p></li><li><p>Monitor and coordinate workflow between kitchen, service, and support teams to ensure smooth and efficient operations.</p></li><li><p>Optimize the utilization of manpower, equipment, and resources to maximize productivity and minimize waste.</p></li><li><p>Implement and enforce Standard Operating Procedures and industry best practices across all operational areas.</p></li><li><p>Ensure consistency in food quality, taste, presentation, and portion control at all times.</p></li><li><p>Monitor strict adherence to recipes, production methods, and portion standards.</p></li><li><p>Ensure full compliance with food safety standards, including HACCP and local regulatory requirements.</p></li><li><p>Identify staff training needs and initiate training programs in coordination with senior management.</p></li><li><p>Develop and maintain strong working relationships with clients through regular communication and engagement.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree / Diploma / Certification in Hospitality Management or related field.</p></li><li><p>Minimum 8 years of experience in managing catering operations, preferably in catering companies or similar.</p></li><li><p>At least 2 years of experience in a supervisory or managerial role.</p></li><li><p>Certification in Food Safety and Hygiene.</p></li><li><p>Excellent leadership and interpersonal skills, ability to work under pressure and manage a diverse team.</p></li><li><p>Strong organizational skills, attention to detail, and ability to work in a remote and challenging environment.<br><br></p><p><u>Note: Suitable candidates meeting the above criteria’s will be contacted</u><br></p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Engage guests in conversation regarding their stay, property services, and area attractions/offerings.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>YOUR LEGACY STARTS WITH US<br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments. <br>FIND PURPOSE IN YOUR PASSION<br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br>A rewarding career within one of the most recognized and prestigious luxury brands in the world.<br>Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. <br>Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.<br>Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.<br>A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:<br>Exclusive training and leadership development programs<br>Recognition and rewards for exceptional service<br>Preferential Members Rates at Marriott Hotels Globally<br>Dining & Wellness discounts for your family and you<br>Medical Insurance Coverage<br>An HR team dedicated to your success and wellbeing<br>OUR EXPECTATIONS FROM THE ROLE:<br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <br>Be<br>where you can do your best work, <br>begin<br>your purpose, <br>belong<br>to an amazing global team, and <br>become<br>the best version of you.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>Indulge in a glamorous beachfront home at Four Seasons Resort and Residences at The Pearl-Qatar – offering a new Four Seasons experience in Doha. Whether for a short vacation or a long-term stay, enjoy residential comfort in our expansive apartments and residences, each with a full kitchen and breathtaking views of the city or sea. Connect to the lively social scene at our seven restaurants and bars, soon to showcase Joël Robuchon, and enrich your lifestyle at our Loulou Spa, the beach and pools. Intuitive Four Seasons service sets the new standard for luxury beachfront living in Doha.<br><br>Four Seasons Hotels and Resorts has been recognized by FORTUNE Magazine’s 100 Best Companies to Work for, every year since the survey began in 1998.<br><br>In the words of Isadore Sharp, Founder and Chairman of Four Seasons Hotels and Resorts:<br><br>“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion and culture. It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” This philosophy is the cornerstone of the Four Seasons culture, truly making Four Seasons the best company to work for.<br><br>Join our Team<br><br>Work on a team that is built on mutual respect, collaboration and excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine's 100 best companies to work for since 1998. <br><br>Our Team<br><br>Our team is our greatest asset and the key to our success. We demonstrate our beliefs in the way we treat each other and by the example we set for one another. In all our interactions with our guests, customers, business associates and colleagues, we seek to deal with others, as we would have them deal with us. Our team is built on mutual respect, collaboration, excellent service and passion.<br><br>Who We Look For<br><br>We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.<br><br>Responsibilities<br><br>Four Seasons Resort and Residences at The Pearl-Qatar is seeking an Assistant Security Manager who will be accountable for the security and safety measures throughout the resort. Will maintain strategic oversight of every aspect of the resort's physical security and safety for guests, employees, assets and reputation including staffing, budgets, protocols and procedures as well as crisis management.<br><br>Job Description<br><br>Manage and supervise the day-to-day security force of the property to ensure the safety and security of all guests, personnel, and property. Review and conduct performance evaluations for Security staff. Implement all policies and procedures regarding security and safety. Design and implement preventive safety and security programs. Prevent situations that could jeopardize the reputation of the hotel. Investigate crimes committed against the hotel, guests, and employees. Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective and write a comprehensive report. Manage and coach the security team With support from upper management, manage all problems and complaints that may be brought to your attention by guests; Be well versed as per procedures and communicate them as needed. Motivate, supervise and coach the security team; Support the Director of Security with regards to scheduling, holiday management, overtime management always while keeping in the mind hotel operational needs; Actively participate in department meetings and prepare appropriate summaries; As per Four Seasons standards, offer guests a pleasant, efficient and professional service; Act as a support in the onboarding and training process of new employees and help them complete their tasks; Help guests who are experiencing problems with their in-room safe; Help guests access their rooms in the event of a lost or defective room key; Welcome visitors, contractors, external vendors and register them in the visitors log; Help direct visitors and guests upon arrival at the hotel and answer any questions they may have; Have excellent knowledge of the services and amenities offered by the hotel as well as their schedules; Ensure that the security spaces and employee entrances are kept clean at all times; <br><br>Preferred Qualifications And Skills<br><br>1-2 Years of experience in a similar position with a Luxury Hotel or resort The ideal candidate will have an outgoing personality and a can-do approach to any task! Requires reading, writing and oral proficiency in the English language, Arabic is a preferred asset Degree & Diploma is preferred but not required <br><br>Our Offering<br><br>Opportunities to build a successful career with global potential Unique strong culture - diversity of 50 different nationalities Living accommodation in a high quality, well-resourced apartment Excellent Training and Development opportunities Employee Recognition Programs Complimentary nights at FS Hotels Worldwide Paid annual home leave tickets Complimentary meals in employee restaurants Free transportation to work Medical coverage <br><br>Work Authorization<br><br>Hotel will apply for the work authorization for a successful candidate.<br><br>Learn More About Employment With Four Seasons<br><br>You could also learn more about employment with Four Seasons via the following channels:<br><br>https://www.facebook.com/FourSeasons Jobs<br><br>https://www.linkedin.com/company/four-seasons-hotels-and-resorts<br><br>http://jobs.fourseasons.com<br><br>https://twitter.com/Four Seasons Jobs
Additional Information<br><br>Job Number 26096546<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>Preferably Female, Arabic Speaker<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26096546<br><br>Job Category Food and Beverage & Culinary<br><br>Location 1 West Bay Lagoon, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>YOUR LEGACY STARTS WITH US<br><br>At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms & suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you’re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life’s most meaningful moments.<br><br>FIND PURPOSE IN YOUR PASSION<br><br>At The Ritz-Carlton, we firmly believe that our Ladies & Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.<br><br>Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:<br><br>A rewarding career within one of the most recognized and prestigious luxury brands in the world. Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry. Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties. Consistent & reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals. A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more: Exclusive training and leadership development programs Recognition and rewards for exceptional service Preferential Members Rates at Marriott Hotels Globally Dining & Wellness discounts for your family and you Medical Insurance Coverage An HR team dedicated to your success and wellbeing<br><br>OUR EXPECTATIONS FROM THE ROLE:<br><br>Ensure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests, other employees, or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up banquet area/room, ensuring cleanliness and proper set up of furniture/equipment. Inspect and maintain table set-ups for cleanliness, neatness and agreement with group requirements and company standards, and resolve any problems. Document pertinent information in appropriate department logbook.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>Preferably Female, Arabic Speaker<br><br>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>About the opportunity<br><p>Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.</p><br><br><p>We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.</p><br><br><p>Here at talabat, we are building a high performance culture through engaged workforce and growing talent density. We're all about keeping it real and making a difference. Our 6,000+ strong talabaty are on an awesome mission to spread positive vibes. We are proud to be a multiple-time Great Place to Work award winner.</p><br><br><p>The Director, Special Projects & Performance - Qatar is a senior leadership role embedded within the Qatar market, reporting directly to the Managing Director of Qatar. Acting as the right hand of the MD, this role is responsible for driving business performance, owning the market P&L, managing a team, and leading strategic and special projects that are critical to Qatar's growth and profitability. This role is fully dedicated to the Qatar market, providing depth of focus, local ownership and hands-on execution across all aspects of the business.</p><br><br><p><strong>P&L Ownership & Management:</strong></p><br><br><ul><li>Own the Qatar P&L end to end - from budgeting and forecasting to monthly variance analysis and corrective actions</li><li>Partner with regional team to develop the yearly budget and Best Estimate (BE) cycles</li><li>Proactively identify risks and opportunities to exceed financial targets, ensuring the market is consistently on track</li><li>Serve as the primary point of accountability for Qatar's financial performance alongside the MD</li></ul><p><strong>Right Hand of the MD:</strong></p><br><br><ul><li>Act as a strategic partner to the MD on all key decisions -from commercial strategy to operational priorities</li><li>Represent the MD in internal forums, cross-functional meetings, and regional discussions when needed</li><li>Prepare the MD for key leadership moments - board reviews, regional check-ins, and stakeholder presentations, with data-driven insights and clear recommendations</li><li>Drive alignment across functional heads within Qatar, ensuring priorities are coordinated and execution is on track</li></ul><p><strong>Business Performance & Analytical Deep Dives:</strong></p><br><br><ul><li>Dive into Qatar's performance metrics across all verticals (Food, Local Shops, tmarts), identifying key trends, anomalies, and areas for improvement</li><li>Create comprehensive and insightful reports for the MD and senior management, highlighting key drivers of change and actionable insights</li><li>Perform detailed analyses of Qatar's competitive landscape, customer behavior, and operational efficiency, identifying turnaround opportunities, growth levers, and profitability improvements</li><li>Develop and recommend strategies based on analysis to improve overall market performance and achieve business objectives.</li></ul><p><strong>Special projects: </strong></p><br><br><ul><li>Lead and execute all strategic and special projects within Qatar, from scoping to delivery</li><li>Launch new products and initiatives: Develop business use cases with innovative ideas and bring them to life, ensuring they align with strategic goals and add value to the Qatar market</li><li>Drive market turnaround initiatives by identifying key gaps and working alongside local teams on execution.</li></ul><p><strong>Driving AI efforts: </strong></p><br><br><ul><li>Leading AI and automation efforts within Qatar to identify new use cases to enhance productivity and operational efficiency</li><li>Work with regional talabat team to test, scale and launch new AI tools in Qatar to enhance productivity across functions</li></ul><p><strong>Team Management:</strong></p><br><br><ul><li>Build, lead, and develop a high-performing team within Qatar</li><li>Set clear goals, provide regular feedback, and create development plans for team members</li><li>Foster a culture of ownership, curiosity, and high performance within the tea</li></ul><br>What you need to be successful<br><ul><li>Thought Leadership ability to drive innovation and impact</li><li>Analytical Mindset strong problem-solving skills with a focus on data-driven decisions</li><li>Curiosity, eagerness to learn, explore, and drive creative solutions.</li><li>Stakeholder Management skilled in engaging and managing diverse stakeholder interests</li><li>Cross-Functional Collaboration effective in working with teams across different functions to achieve common goals</li><li>Experience with financial modelling and PnL analysis strongly preferred</li><li>Experience using SQL, BigQuery, Looker, Tableau strongly preferred</li><li>AI fluency</li></ul><br>Who we are<br><p><strong>Talabat</strong> is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>
<br><br> </div>
Additional Information £17.18<br><br>Job Number 26122325<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Building No. 153 Street No. 347, P. O. Box 4010, Lusail, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the leader the segmented sales effort (e.g., group, transient, association, corporate, etc.) and responsible for implementing the segment sales strategy and achieving revenue goals for properties within region. Leads and manages all day-to-day activities related to the sales functions for properties within region with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Developing & Executing Sales Strategies<br>• Works with sales leaders from properties within region to ensure understanding of sales strategy and effective implementation of this strategy for the segment.<br>• Develops, implements and sustains aggressive solicitation program focused on increasing business.<br>• Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.<br>• Assists with the development and implementation of promotions, both internal and external.<br>Maximizing Revenue<br>• Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).<br>• Recommends booking goals for sales team members for properties within region.<br>Managing Sales Activities<br>• Monitors all day to day activities of direct reports.<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Analyzing & Reporting on Sales and Financial Data<br>• Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property.<br>• Assists Revenue Management with completing accurate six period projections.<br>• Reviews sales and catering guest satisfaction results to identify areas of improvement.<br>Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>• Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.<br>• Ensures that a customer recognition program is in effect throughout Sales.<br>• Executes and supports the company’s customer service standards.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Gains understanding of each property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Develops and manages relationships with key stakeholders, both internal and external.<br>• Works collaboratively with on and off-property sales channels to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.<br>• Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.<br>• Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO managers and customers.<br>Managing and Conducting Human Resource Activities<br>• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
Additional Information Meals provided on duty and days off. Accommodation provided if required<br><br>Job Number 26120390<br><br>Job Category Property Leadership<br><br>Location Doha West Bay, Doha 14435, Qatar VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>OR<br><br> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Managing Profitability and Departmental Budgets<br><br> Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.<br><br>Managing Property Operations<br><br> Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br><br>Leading Property Operations Teams<br><br> Establishes a vision for product and service delivery on property. Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.<br><br>Managing and Conducting Human Resources Activities<br><br> Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand’s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years’ experience in the management operations, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years’ experience in the management operations, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability and Departmental Budgets<br>• Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews financial reports and statements to determine how Operations is performing against budget.<br>• Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.<br>• Works with direct reports to determine areas of concern and establishing ways to improve the departments’ financial performance.<br>• Strives to maintain profit margins without compromising guest or employee satisfaction.<br>• Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.<br>• Develops an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Makes and executes key decisions to keep property moving forward towards achievement of goals.<br>Managing Property Operations<br>• Strives to improve service performance.<br>• Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.<br>• Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Ensures core elements of the service strategy are in place to produce the desired results.<br>• Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.<br>Leading Property Operations Teams<br>• Establishes a vision for product and service delivery on property.<br>• Champions the brand’s service vision for product and service delivery and ensuring alignment amongst the property leadership team.<br>• Ensures employees are treated fairly and equitably.<br>Managing and Conducting Human Resources Activities<br>• Observes service behaviors of employees and providing feedback to individuals and/or managers.<br>• Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.<br>• Utilizes an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Stays knowledgeable of leadership talent in the property.<br>• Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Rixos Premium Qetaifan Island North</strong></p><br><p>Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.</p><br><br>Job Description<br><br><p><strong>Director of Facility Management</strong></p><br><p>This position will be responsible for managing the engineering team, setting technical direction, and ensuring that all projects are executed efficiently, safely, and in alignment with company goals. This role combines strategic leadership with hands-on technical expertise.</p><br><p><strong>What you will be doing:</strong></p><br><ul><li>Provide strategic leadership and oversee all facility management, engineering, and maintenance operations across the hotel, waterpark and beach club.</li><li>Develop and implement comprehensive preventive and corrective maintenance programs to ensure the reliability, safety, and efficiency of all building systems, attractions, and infrastructure.</li><li>Lead multidisciplinary engineering and facility teams, fostering a culture of operational excellence, accountability, and continuous improvement.</li><li>Ensure full compliance with local regulations, health and safety requirements, environmental standards, brand guidelines, and statutory inspections.</li><li>Develop and manage annual operating and capital expenditure budgets while driving cost optimization, sustainability, and energy management initiatives.</li><li>Lead the planning, execution, and delivery of capital projects, renovations, and facility enhancements with minimal disruption to guest operations.</li><li>Establish and monitor facility performance metrics, maintenance KPIs, asset lifecycle management, and service level agreements.</li><li>Ensure timely resolution of maintenance requests, emergency breakdowns, and operational incidents while maintaining business continuity.</li><li>Conduct regular facility audits and risk assessments to identify improvement opportunities and ensure assets are maintained to the highest standards.</li><li>Drive sustainability initiatives, utility conservation programs, and environmental compliance to improve operational efficiency and reduce operating costs.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in Mechanical, Electrical, Civil Engineering, Facilities Management, or a related discipline. A Master's degree is an advantage.</li><li>Minimum of 8–10 years of progressive experience in engineering or facilities management, including 5 years in a senior leadership role within a luxury hotel, integrated resort or waterpark.</li><li>Strong knowledge of hotel engineering systems, waterpark mechanical systems, water treatment, MEP services, life safety systems, and building automation systems.</li><li>Demonstrated experience in strategic facilities management, asset management, capital planning, and project delivery.</li><li>Proven expertise in budget management, financial planning, procurement, and contract/vendor management.</li><li>Strong understanding of local building codes, regulatory compliance, occupational health and safety, and environmental standards.</li><li>Exceptional leadership, people development, and stakeholder management skills with the ability to lead large multidisciplinary teams.</li><li>Excellent analytical, problem-solving, project management, and decision-making abilities.</li><li>Strong communication, negotiation, and interpersonal skills with the ability to collaborate effectively across multiple operational departments.</li><li>Experience working within luxury hospitality brands and large-scale leisure facilities is highly desirable.</li></ul><br>Additional Information<br><br> </div>
Additional Information<br><br>Job Number 26104412<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Maintaining Guest Services and Front Desk Goals<br><br> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br><br>Supporting Management of Front Desk Team<br><br> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br><br>Ensuring Exceptional Customer Service <br><br> Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Responds to and handles guest problems and complaints. Sets a positive example for guest relations. Empowers employees to provide excellent customer service. Observes service behaviors of employees and provides feedback to individuals. Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. Ensures employees understand customer service expectations and parameters. Interacts with guests to obtain feedback on product quality and service levels. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Managing Projects and Policies<br><br> Implements the customer recognition/service program, communicating and ensuring the process. Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and control property occupancy. Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br><br>Supporting Human Resource Activities <br><br> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>Additional Responsibilities<br><br> Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Runs Front Desk shifts whenever necessary. Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>Raffles Hotels & Resorts</strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. </p><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.</p><br><p><strong>About Raffles & Fairmont Doha</strong></p><br><p>Discover two distinguished luxury brands united within the iconic Katara Towers at Raffles Doha and Fairmont Doha — where extraordinary hospitality, timeless elegance, and world-class experiences come together.</p><br><p>Raffles Doha offers an atmosphere of intimate luxury and bespoke service, where every detail is thoughtfully curated to create meaningful and memorable moments. Rooted in a legacy of elegance and artistry, Raffles is renowned for delivering gracious hospitality with authenticity, sophistication, and emotional connection.</p><br><p>Fairmont Doha embodies the spirit of grand hospitality, blending contemporary style with the warmth and energy for which the Fairmont brand is celebrated worldwide. With a focus on exceptional service, vibrant guest experiences, and a deep sense of place, Fairmont creates unforgettable stays for today’s global traveler.</p><br><p>Together, Raffles & Fairmont Doha provide a dynamic and inspiring environment for hospitality professionals who are passionate about excellence. Joining our team means becoming part of a culture that values individuality, nurtures talent, and empowers colleagues to create remarkable experiences every day.</p><br><p><strong>About the Application Process</strong></p><br><p>At Raffles & Fairmont Doha, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at Raffles & Fairmont Doha as our new Executive Assistant Manager - Food & Beverage.</p><br><p>As the Executive Assistant Manager - Food & Beverage, you will provide strategic and operational leadership across the Food & Beverage division at Raffles & Fairmont Doha, supporting the overall F&B vision, commercial strategy, and luxury positioning of both brands. You will drive revenue growth, profitability, operational excellence, and exceptional guest experiences across all F&B outlets and services.</p><br><p>You will lead and develop high-performing teams, strengthen leadership capabilities, and use performance insights to optimise revenue, costs, productivity, and service standards. Working closely with the executive leadership, you will translate strategic priorities into effective execution while identifying opportunities to elevate the F&B offering and strengthen the property’s market position.</p><br><p><strong>Key Responsibilities:</strong></p><br><ul><li>Support the strategic direction of the Food & Beverage division, translating business objectives into focused commercial and operational priorities</li><li>Partner with the hotel's leadership team to drive revenue growth, profitability, market positioning, and long-term F&B performance</li><li>Oversee the operational performance of restaurants, bars, banqueting, in-room dining, and other F&B touchpoints, ensuring consistent execution of strategic plans</li><li>Analyse revenue, profitability, labour productivity, food and beverage costs, guest feedback, and market trends to identify opportunities and guide decision-making</li><li>Contribute to annual budgets, business plans, forecasting, capital planning, and commercial initiatives that support sustainable growth</li><li>Identify and develop new concepts, revenue streams, partnerships, and guest experiences that enhance the luxury positioning of Raffles & Fairmont Doha</li><li>Drive service excellence and operational consistency, ensuring F&B experiences reflect the distinctive standards and personality of both luxury brands</li><li>Lead and develop F&B leadership teams, strengthening accountability, succession planning, talent development, and a culture of high performance</li><li>Work cross-functionally with Culinary, Finance, Sales & Marketing, Rooms, and other stakeholders to align F&B strategy with wider business objectives</li><li>Maintain strong operational visibility through regular performance reviews, outlet engagement, and structured follow-up on key business priorities</li><li>Champion innovation, sustainability, and continuous improvement across the F&B operation while balancing guest expectations with commercial realities</li><li>Ensure adherence to brand standards, food safety, regulatory requirements, and operational controls across the division</li><li>Act as a key strategic partner, providing insight, leadership, and execution support across divisional and property-wide priorities</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?</strong></p><br><ul><li>Significant senior-level Food & Beverage leadership experience within luxury hotels and/or resorts</li><li>Proven experience managing complex, multi-outlet F&B operations with a strong understanding of commercial strategy and operational performance</li><li>Demonstrated ability to translate business strategy into measurable revenue, profitability, service, and operational outcomes</li><li>Strong commercial acumen with experience in budgeting, forecasting, financial analysis, cost management, and performance optimisation</li><li>Proven ability to lead, develop, and empower diverse leadership teams within a high-performance environment</li><li>Strong understanding of luxury guest expectations, service excellence, F&B trends, and market positioning</li><li>Experience in developing concepts, driving innovation, and identifying new revenue opportunities</li><li>Excellent stakeholder management skills with the ability to influence and collaborate effectively across executive and operational teams</li><li>Strong analytical, decision-making, communication, and strategic planning capabilities</li><li>Relevant hospitality, business, or Food & Beverage qualification, or an equivalent combination of education, training, and demonstrated professional experience</li><li>Embrace the Raffles & Fairmont brand promise and luxury in your role and in all your interactions</li><li>Foster an inclusive environment where every individual feels valued and respected</li><li>Create an environment where colleagues are empowered, supported and recognized</li></ul><br>Additional Information<br><br><p><strong>Employee Benefits</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong></p><br><p>Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging: We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity: We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>We are committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>The Finance Manager is a key middle-management leadership role responsible for maintaining the financial integrity of hotel operations. Reporting directly to the Assistant Director of Finance, this position directly oversees two critical accounting operational pillars: <strong>Cost Control</strong> and <strong>Income Audit</strong>.<br><br><br>The primary objective is to safeguard hotel assets, maximize profitability through rigorous expense tracking and waste reduction, and guarantee the absolute accuracy of all revenue streams across Rooms, Food & Beverage, and auxiliary outlets.<br><br><br><strong><br>Departmental Leadership & Management<br></strong><br><br><ul><li>Lead, mentor, and supervise the Cost Control and Income Audit teams, establishing clear operational KPIs and daily workflows.<br></li><li>Ensure full compliance with Uniform System of Accounts for the Lodging Industry (USALI), local tax laws, and internal financial controls.<br></li><li>Serve as the primary operational liaison between Finance and Department Heads (F&B, Procurement, Executive Chef, Front Office) to drive financial compliance.<br></li></ul><strong><br>2. Cost Control Oversight<br></strong><br><br><ul><li>Oversee daily, weekly, and monthly cost analysis across Food, Beverage, Operating Supplies, and Equipment (OS&E).<br></li><li>Monitor stock movements, receiving procedures, storage standard operating procedures (SOPs), and monthly inventory counts across all outlets and stores.<br></li><li>Analyze recipe costs, menu engineering reports, and yield tests alongside the Executive Chef and F&B Director to optimize gross profit margins.<br></li><li>Investigate variances between actual vs. standard costs, identifying points of leakage, spoilage, theft, or waste.<br></li><li>Review purchasing contracts, purchase orders, and market lists to ensure competitive pricing and budget compliance.<br></li></ul><strong>3. Income Audit Oversight<br></strong><br><br><ul><li>Supervise the daily revenue audit process to ensure all guest charges, ledger postings, and non-room revenues are reconciled accurately.<br></li><li>Audit daily revenue reports against Property Management System (PMS) and Point of Sale (POS) balances (e.g., Opera, Micros/Simphony).<br></li><li>Review rate variances, complimentary stays, house accounts, voided transactions, paid-outs, and manager discounts for proper authorization.<br></li><li>Verify cash, credit card, and city ledger settlements, coordinating with Accounts Receivable to clear discrepancies immediately.<br></li><li>Oversee surprise float counts for cashiers and general cashier funds across front-of-house departments.<br></li></ul><strong>4. Financial Reporting & Month-End Closing<br></strong><br><br><ul><li>Prepare month-end cost of sales reconciliations, inventory valuation reports, and daily/monthly revenue summaries for senior leadership.<br></li><li>Assist the Assistant Director of Finance with financial variance analysis, forecast updates, and annual operating budget preparation.<br></li><li>Conduct monthly financial review meetings with operational department heads to review cost drivers and revenue leakage.<br></li></ul><strong>Qualifications & Requirements<br></strong><br><br><ul><li><strong>Education:</strong> Bachelor’s degree in Accounting, Finance, Hospitality Management, or related field. Professional certifications (CPA, CMA, or CHTP) preferred.<br></li><li><strong>Experience:</strong> Minimum 3–5 years of progressive finance/accounting experience in mid-to-large-scale hotel operations, with direct experience in Cost Control and/or Income Audit roles.<br></li><li><strong>Systems Proficiency:</strong> Hands-on experience with hospitality ERPs, PMS (e.g., Opera), F&B POS systems (e.g., Micros/Simphony), inventory/procurement software (e.g., Materials Control, FMC), and advanced MS Excel.<br></li><li><strong>Technical Knowledge:</strong> Strong understanding of USALI standards, yield management, F&B cost dynamics, and revenue control workflows.<br></li><li><strong>Soft Skills:</strong> High analytical aptitude, strong leadership and team development skills, firm ethical standards, and excellent cross-departmental communication.<br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious services and products, Rixos warm hospitality, the vibrant entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest rooms, and luxurious atmosphere. Join our motivated and vibrant team as Manager I People Development in People & Culture and build your career with us.</p><br><br>Job Description<br><br><ul><li>Compilation and updating of the requisite training manuals and tools per field</li><li>Updating the Premium Master Training Attendance List and records for all trainings i.e. Fire, First Aid, Ennismore Learning.</li><li>Updating of personal training history files of all employees </li><li>Is familiar with Training Guidelines and People & Culture Policy issued by the Regional Head Office and ensures that they are applied accordingly.</li><li>Updating Intern files and sending offer letters to Interns, tracking on boarding and final issuing of Certificates.</li><li>Managing Room Bookings for trainings planned and preparing of BEO's when required.</li><li>Responsible for preparation of all Training and recognition certificates.</li><li>Ensuring that booked training rooms are set up as per requirements of the respective trainings.</li><li>Create Printed and instructional materials to be used in training.</li><li> Following up on nomination lists to ensure departments nominate Colleagues.</li><li> Managing Training Attendance and nominations using Learning management system.</li><li> Maintain soft copy and hard copy files of all training related documents and ensure that these files are up to date </li><li> Facilitate training sessions</li><li> Prepare poster and arrangements for CSR activities in the hotel and maintain the records of the Events including required Purchase Orders.</li><li> Managing Tracking of cross training/ cross exposure and preparing certificates.</li><li> Implement and evaluate training practices to maximize efficiency and effectiveness.</li><li> Preparing Training Certificates for All Rixos Trainings.</li><li> Conduct 3 audits per week for the departments to check the quality of the briefings being conducted and give feedback.</li><li> Conduct IFH trainings for Restaurant Reservations, Spa, Sales and Operators when reports are released.</li><li> Conduct Show around when New Hire Orientation is being conducted for Hotel within the week.</li></ul><br>Qualifications<br><br><p><strong>Education:</strong> <strong>Bachelor’s degree</strong> in:</p><br><ul><li>Human Resources</li><li>Hospitality / Hotel Management</li><li>Business Administration</li></ul><p><strong>Training certification:</strong> A <strong>Certified Trainer / Train-the-Trainer</strong> qualification, particularly by international hotel brands.</p><br><br>Additional Information<br><br><ul><li><strong>2–5 years</strong> of experience L&D experience</li><li><strong>Professional appearance:</strong> Well-groomed, appropriately dressed, punctual, and dependable.</li><li><strong>Hotel experience:</strong> Experience in hotel operations strongly preferred, especially 5-star hotels.</li><li><strong>English:</strong> Strong spoken and written English.</li><li><strong>Important skills:</strong> Training Needs Analysis (TNA), presentation/facilitation, training evaluation, communication, Excel/PowerPoint/Word, and working with multicultural teams.</li></ul> </div>