office manager Jobs
6000 Jobs Found
Job Purpose<br>The Group Legal Director (General Counsel) will serve as the principal legal adviser to the Board and Executive Management, leading all legal, governance, compliance, disputes, and regulatory matters across the Group's international energy operations. The role requires prior experience acting as General Counsel, Deputy General Counsel, or equivalent senior legal leader within an international energy, oil & gas, mining, or infrastructure company, with responsibility for managing complex cross-border disputes, international arbitration, and litigation.<br>Disputes, Arbitration & Litigation Lead and manage high-value international arbitration, litigation, mediation, and dispute resolution matters across multiple jurisdictions. Act as the Company's legal lead on disputes arising from PSCs, concession agreements, joint ventures, EPC contracts, and energy infrastructure projects. Manage external counsel, arbitration tribunals, expert witnesses, and litigation strategy. Represent and protect the Company's interests in ICC, LCIA, ICSID, SIAC and other international arbitration proceedings. Advise senior management and the Board on dispute risks, claim strategies, and settlement negotiations.<br>Mandatory Requirements Bachelor's Degree in Law (LLB) and admission to practice law in a recognised jurisdiction. Master's Degree (LLM) preferred. Minimum 20 years of legal experience. Minimum 10 years in senior legal leadership positions. Proven experience as General Counsel, Deputy General Counsel, Group Legal Director, or equivalent within an international Energy, Oil & Gas company. Demonstrated responsibility for legal matters across multiple international jurisdictions and complex cross-border operations. Significant experience negotiating and advising on:Production Sharing Contracts (PSC) Concession Agreements Joint Operating Agreements (JOA) Joint Venture Agreements (JV) Gas Sales Agreements (GSA) Gas Transportation Agreements (GTA) EPC Contracts Project Development Agreements International Commercial Contracts Extensive experience leading international arbitration and litigation matters, including arbitrations under ICC, LCIA, ICSID, SIAC or equivalent international forums. Strong experience managing disputes involving governments, state-owned entities, regulators, JV partners, EPC contractors, and international counterparties. Strong Middle East experience is mandatory. Extensive Board-level advisory experience and direct engagement with CEOs and Executive Committees.<br>Preferred Experience International energy project development. Mergers & Acquisitions. Cross-border investments and financing transactions. Government and sovereign negotiations. Energy transition, power generation, LNG, upstream and midstream projects. Experience working in Africa, Middle East, CIS, Asia, or other emerging markets.
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Summary<br><br>The incumbent will assist SVP Financial Business Support (FBS) in providing MIS including ALCO reports on a timely manner to enable the related management assist in their decision making processes and also enable them to monitor business performance closely and take necessary actions. The incumbent will assist SVP Financial Business Support (FBS) in providing the management with regular reports on progress towards targets, flagging variations and performing initial checks on reasons for under/over achievement.<br><br>Education/Experience Requirements<br><br> Bachelor/ Masters degree preferably in finance, accountancy or related subjects. Professional certification such as CPA, CA, CMA, CFA etc. is a plus . Minimum of 4 years’ experience in a major bank in the financial business support function.<br><br>Required Special Skills<br><br> Excellent oral and written communication skills in English and Arabic (preferred). Knowledge of financial reporting processes and related pronouncements, including but not limited to IFRS, IAS etc. Proficiency in MIS tools/techniques including valuation/pricing techniques/tools and methodologies. Well-developed analytical and interpersonal skills. Ability to deliver under pressure. Ability to build relationships across the organization to deliver results. Knowledge of accounting rules for the various products of the Group.<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
About QNB<br><br>Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.<br><br>QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.<br><br>QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.<br><br>Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.<br><br>QNB Group has an active community support program and sponsors various social, educational and sporting events.<br><br>Job Purpose Summary<br><br>The incumbent is primarily responsible for managing and overseeing the IT enterprise Application Architecture both in development and production environments. The incumbent will be responsible of the re-engineering of existing and new IT Application and products to optimize performance; implement latest design standards and adopt latest technologies. The incumbent will also help select the best development platform and ensure that user requirements are provided by the latest and most effective tools available in the IT market<br><br>Required Special Skills<br><br> Excellent oral and written communication skills (including report writing) in English and Arabic. Good interpersonal and presentation skills. Understanding of the relevant laws, regulations, and practices. Ability to make decisions and follow through with initiatives. Personal integrity and self-management. Planning, organising, and analytical ability. Results oriented. Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management. Strong Enterprise Architecture documentation skills<br><br>Education/Experience Requirements<br><br> University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study), Masters preferred At least 8 years of relevant experience, preferably within a highly rated international bank. Specific courses in IT Security and Enterprise Architecture<br><br>Note: you will be required to attach the following:<br><br>Resume/CVCopy of Passport or QID Copy of Education Certificate
We are currently seeking ITS professionals for an exciting opportunity within a major Traffic Operations / Intelligent Transport Systems environment in the Middle East.<br>We’re particularly interested in professionals with experience across Traffic Operations Management, ITS, RMC and Tunnel Control Centre operations, SCATS, traffic engineering, operational performance, data analysis, incident management and major-event traffic planning.<br>Job Purpose :Responsible for the monitoring and reporting on the operational performance of the Roads Management Centre (RMC) and Tunnels Control Centres and for leading the analysis and preparation of operational improvement strategies. Manage the monthly performance reporting of the RMC and Tunnels Operations and the ad-hoc reporting required to support major incidents and special events<br>Reponsibilities:Close management of the subcontractors that are providing the SCATS and traffic engineering support for RMC and Tunnels to ensure on-road performance is optimized and aligned with the performance measures being implemented for corridor performance and incident management. Manage the production and review of the monthly performance reports for RMC and Tunnels operations ensuring the deadlines and quality standards are met. Coordinate ad-hoc major incident and special event reporting and lead the lessons learned and best practice assessments for such reports Lead the data and process analysis activities to develop and deliver a traffic engineering improvements plan that details SCATS traffic signal management improvements and incident and event management improvements. Manage the recording and response to customer complaints relating to the RMC and Tunnels operations, ensuring responses and actions are performed within the Service Level Agreement (SLA) timings. Lead the root cause analysis of complaints. Focal point for special event coordination with key stakeholders such as Ministry of Interior, Supreme Committee for Delivery and Legacy and the Ministry of Transport.s Manage the traffic response plan preparation for special events and the necessary configuration of the traffic management systems to support the response plans. Analyze the configuration and effectiveness of existing traffic management response plans and develop and deliver a program of improvements, managing traffic simulation modelling, data analysis and traffic engineering activities accordingly.<br>Education and Experience :Bachelor's degree in Transportation Planning, Computer Science or similar Minimum of 10 years’ experience in the Transportation Planning and Management space with a proven track record in managing, ideally in the Middle East region Expertise with Traffic Modelling systems and Data Analysis tools. Experience in leading traffic studies and major event traffic management planning. Experience with delivering management level reporting and meeting contractual deadlines.
Job Purpose<br><br>The Rig Superintendent is a highly experienced and results-oriented leader within the Operations department, taking overall responsibility for the performance and profitability of assigned rigs. This leadership role encompasses Health, Safety, and Environment (HSE), maintenance, operations, personnel management (including subcontractors), and asset protection/management. The successful candidate will foster a culture of excellence that prioritizes safety and collaboration while building strong relationships with clients and internal stakeholders to ensure efficient, cost-effective project completion.<br><br>Key Roles & Responsibilities<br><br>As a Rig Superintendent, you will be primarily responsible for the overall supervision of rig activities. Key responsibilities include, but are not limited to: Drilling Operations & Well Completion: Overseeing and optimizing day-to-day drilling operations to ensure efficiency and technical success. Rig Management & Oversight: Managing the overall performance, profitability, and operational integrity of the assigned rigs. Quality Assurance & HSE: Upholding stringent quality assurance standards, ensuring compliance with HSE regulations, and leading safety initiatives across the operation. Personnel Management & Training: Leading, motivating, and managing multiple drilling crews (including subcontractors) and overseeing personnel training and development. Logistics & Support Services: Coordinating rig logistics, supply chains, and external support services to ensure uninterrupted operations. Client Relations & Business Development: Acting as the primary point of contact for clients on-site, building positive, long-lasting relationships, and addressing stakeholder needs effectively. Required Experience & Competencies experience in the oil field.<br><br>Relevant Experience<br><br> Proven track record of leading, managing, and motivating multiple drilling crews. Extensive, hands-on experience in managing all aspects of wellbore operations. Demonstrated ability to optimize drilling performance, reduce operational costs, and consistently meet project timelines. Strong understanding of HSE regulations and a proven, demonstrable commitment to safety leadership. Solid experience in building and maintaining positive client and internal stakeholder relationships.<br><br>Education & Qualifications<br><br> Basic Education: High School Diploma or equivalent; Any Graduation is accepted. Preferred Education: A Technical Degree or Diploma in Drilling Technology or a related engineering field is highly preferred.<br><br> Certifications<br><br> Well Control: Valid IWCF or IADC Well Control Certificate at the Supervisor Level. Additional: Other industry-recognized drilling and HSE certifications will be considered an asset.<br><br>Skills: on-site, building positive, long-lasting relationships
Job Purpose<br><br>The Rig Superintendent is a highly experienced and results-oriented leader within the Operations department, taking overall responsibility for the performance and profitability of assigned rigs. This leadership role encompasses Health, Safety, and Environment (HSE), maintenance, operations, personnel management (including subcontractors), and asset protection/management. The successful candidate will foster a culture of excellence that prioritizes safety and collaboration while building strong relationships with clients and internal stakeholders to ensure efficient, cost-effective project completion.<br><br>Key Roles & Responsibilities<br><br>As a Rig Superintendent, you will be primarily responsible for the overall supervision of rig activities. Key responsibilities include, but are not limited to: Drilling Operations & Well Completion: Overseeing and optimizing day-to-day drilling operations to ensure efficiency and technical success. Rig Management & Oversight: Managing the overall performance, profitability, and operational integrity of the assigned rigs. Quality Assurance & HSE: Upholding stringent quality assurance standards, ensuring compliance with HSE regulations, and leading safety initiatives across the operation. Personnel Management & Training: Leading, motivating, and managing multiple drilling crews (including subcontractors) and overseeing personnel training and development. Logistics & Support Services: Coordinating rig logistics, supply chains, and external support services to ensure uninterrupted operations. Client Relations & Business Development: Acting as the primary point of contact for clients on-site, building positive, long-lasting relationships, and addressing stakeholder needs effectively. Required Experience & Competencies experience in the oil field.<br><br>Relevant Experience<br><br> Proven track record of leading, managing, and motivating multiple drilling crews. Extensive, hands-on experience in managing all aspects of wellbore operations. Demonstrated ability to optimize drilling performance, reduce operational costs, and consistently meet project timelines. Strong understanding of HSE regulations and a proven, demonstrable commitment to safety leadership. Solid experience in building and maintaining positive client and internal stakeholder relationships.<br><br>Education & Qualifications<br><br> Basic Education: High School Diploma or equivalent; Any Graduation is accepted. Preferred Education: A Technical Degree or Diploma in Drilling Technology or a related engineering field is highly preferred.<br><br> Certifications<br><br> Well Control: Valid IWCF or IADC Well Control Certificate at the Supervisor Level. Additional: Other industry-recognized drilling and HSE certifications will be considered an asset.<br><br>Skills: on-site, building positive, long-lasting relationships
Job Purpose<br><br>The Rig Superintendent is a highly experienced and results-oriented leader within the Operations department, taking overall responsibility for the performance and profitability of assigned rigs. This leadership role encompasses Health, Safety, and Environment (HSE), maintenance, operations, personnel management (including subcontractors), and asset protection/management. The successful candidate will foster a culture of excellence that prioritizes safety and collaboration while building strong relationships with clients and internal stakeholders to ensure efficient, cost-effective project completion.<br><br>Key Roles & Responsibilities<br><br>As a Rig Superintendent, you will be primarily responsible for the overall supervision of rig activities. Key responsibilities include, but are not limited to: Drilling Operations & Well Completion: Overseeing and optimizing day-to-day drilling operations to ensure efficiency and technical success. Rig Management & Oversight: Managing the overall performance, profitability, and operational integrity of the assigned rigs. Quality Assurance & HSE: Upholding stringent quality assurance standards, ensuring compliance with HSE regulations, and leading safety initiatives across the operation. Personnel Management & Training: Leading, motivating, and managing multiple drilling crews (including subcontractors) and overseeing personnel training and development. Logistics & Support Services: Coordinating rig logistics, supply chains, and external support services to ensure uninterrupted operations. Client Relations & Business Development: Acting as the primary point of contact for clients on-site, building positive, long-lasting relationships, and addressing stakeholder needs effectively. Required Experience & Competencies experience in the oil field.<br><br>Relevant Experience<br><br> Proven track record of leading, managing, and motivating multiple drilling crews. Extensive, hands-on experience in managing all aspects of wellbore operations. Demonstrated ability to optimize drilling performance, reduce operational costs, and consistently meet project timelines. Strong understanding of HSE regulations and a proven, demonstrable commitment to safety leadership. Solid experience in building and maintaining positive client and internal stakeholder relationships.<br><br>Education & Qualifications<br><br> Basic Education: High School Diploma or equivalent; Any Graduation is accepted. Preferred Education: A Technical Degree or Diploma in Drilling Technology or a related engineering field is highly preferred.<br><br> Certifications<br><br> Well Control: Valid IWCF or IADC Well Control Certificate at the Supervisor Level. Additional: Other industry-recognized drilling and HSE certifications will be considered an asset.<br><br>Skills: on-site, building positive, long-lasting relationships
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><span >Key Responsibilities:</span></div><div><span >1.<span > </span>Strategic HR Planning: Develop and implement HR strategies and initiatives that align with the overall business goals, including workforce planning, talent management, and succession planning.</span></div><div><span >2.<span > </span>Recruitment & Onboarding: Manage the end-to-end recruitment process, from job analysis and advertising to interviewing, selection, and onboarding of new employees.</span></div><div><span >3.<span > </span>Employee Relations: Address employee concerns, mediate disputes, manage disciplinary actions, and foster a healthy and positive work environment.</span></div><div><span >4.<span > </span>Performance Management: Design and oversee performance appraisal systems, provide guidance on performance improvement plans, and support employee development.</span></div><div><span >5.<span > </span>Compensation & Benefits: Administer and manage compensation structures, payroll, and employee benefits programs (e.g., health insurance, retirement plans) to ensure competitiveness and fairness.</span></div><div><span >6.<span > </span>Training & Development: Identify training needs, plan and implement employee training programs, and promote continuous learning and skill development.</span></div><div><span >7.<span > </span>Policy Development & Compliance: Develop, update, and enforce HR policies and procedures, ensuring compliance with local labor laws, regulations, and industry best practices (e.g., Qatari Labor Law in Doha).</span></div><div><span >8.<span > </span>HR Administration: Maintain accurate HR records, manage HR information systems, and provide HR metrics and reports to support decision-making.</span></div><div><span >9.<span > </span>Culture & Engagement: Promote corporate values, shape a positive company culture, and implement initiatives to enhance employee engagement and retention.</span></div><div><span ><br></span></div><div><span >Key Skills:</span></div><div><span >•<span > </span>Leadership & Management: Strong leadership abilities to guide the HR team and influence employees and management at all levels.</span></div><div><span >•<span > </span>Communication & Interpersonal Skills: Excellent verbal, written, and active listening skills to build rapport, negotiate, and resolve conflicts effectively.</span></div><div><span >•<span > </span>HR Expertise: In-depth knowledge of HR principles, practices, and relevant employment laws (especially those applicable in Qatar, given the current location).</span></div><div><span >•<span > </span>Problem-Solving & Decision-Making: Strong analytical and critical thinking skills to address complex HR issues and make sound decisions.</span></div><div><span >•<span > </span>Strategic Thinking: Ability to connect HR initiatives to broader business objectives and contribute to organizational success.</span></div><div><span >•<span > </span>Discretion & Confidentiality: Uphold the highest level of confidentiality and integrity when handling sensitive employee information.</span></div><div><span >•<span > </span>Organizational & Time Management: Excellent organizational skills to manage multiple priorities and deadlines.</span></div><div><span >•<span > </span>HR Technology Proficiency: Familiarity with HR software and systems (HRIS).</span></div><div><span ><br></span></div><div><span >Qualifications</span></div><div><span >1.<span > </span>Bachelor or Master’s in business administration or related</span></div><div><span >2.<span > </span>Minimum 7+ Years experience in the relevant field</span></div><div><span >3.<span > </span>Candidates should be locally available in Qatar.</span></div><div><span >4.<span > </span>NOC must be available</span></div><div><span >5.<span > </span>Candidates with retail or luxury retail experience preferred. </span></div></div></section>
<p>Parsons is seeking an experienced Project Director to lead the day-to-day delivery of the Site Supervision Consultancy Services for a luxury hospitality and entertainment development in Qatar. The development is a state-of-the-art entertainment hub, set to attract millions of visitors annually with its immersive experiences and diverse attractions. The Project Director will have full responsibility for managing the construction supervision services for this world-class hospitality, entertainment, retail, residential, and mixed-use destination. The role is accountable for leading the multidisciplinary site supervision team throughout construction, testing & commissioning, handover, and the Defects Liability Period (DLP), while ensuring that all works are executed in accordance with the Contract Documents, approved drawings, specifications, applicable codes, quality standards, and the Client's objectives for safety, schedule, quality, and operational readiness. The Project Director will serve as the Client's primary day-to-day representative, leading the Resident Engineers, discipline engineers, inspectors, and specialist consultants while coordinating closely with the Contractor, designers, operators, authorities, utility providers, and other project stakeholders to ensure the successful delivery of the Project.</p><p>SPECIFIC RESPONSIBILITIES:</p><ul><li>Lead the overall delivery of the Site Supervision Consultancy Services throughout the construction lifecycle.</li><li>Manage the multidisciplinary site supervision organization, including Resident Engineers, discipline engineers, inspectors, and specialist consultants.</li><li>Serve as the Client's primary day-to-day representative for all construction supervision activities.</li><li>Direct and oversee construction supervision, contract administration, quality assurance, HSE compliance, and contractor performance monitoring.</li><li>Ensure the Contractor executes the Works in accordance with the Contract Documents, approved drawings, specifications, project requirements, and applicable statutory regulations.</li><li>Lead the review of shop drawings, material submittmits, method statements, RFIs, technical queries, inspection requests, and other construction submissions.</li><li>Monitor construction progress against the approved programme and direct corrective and recovery actions where required.</li><li>Administer the construction contract, including site instructions, variations, claims support, payment certifications, substantial completion, and final acceptance processes.</li><li>Coordinate inspections, testing & commissioning activities, authority inspections, and operational readiness activities to ensure successful project completion.</li><li>Lead project controls covering construction progress, quality, HSE, risk management, reporting, document control, and contractor performance.</li><li>Coordinate effectively with the Client, Lead Design Consultant, specialist designers, contractors, operators, statutory authorities, and utility providers to resolve technical and construction interface issues.</li><li>Ensure timely resolution of NCRs, quality issues, construction deficiencies, and technical non-conformances.</li><li>Oversee snagging, de-snagging, handover documentation, Defects Liability Period activities, and final project closeout.</li><li>Prepare and review project reports, executive dashboards, contractual correspondence, and recommendations for submission to the Client.</li><li>Drive collaboration across all project participants to achieve safe, high-quality, and timely project delivery.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Architecture, Construction Management, or related discipline. Master's Degree preferred. Professional certification such as PMP, MRICS, PE, CEng, or equivalent preferred. Minimum 20 years of experience delivering major hospitality developments through Construction Supervision, Resident Engineering, Engineer, or Construction Management roles. Demonstrated experience managing large multidisciplinary construction supervision teams on major building developments. Experience delivering luxury hotels, integrated resorts, theme parks, entertainment destinations, or mixed-use developments. Strong experience in contract administration under FIDIC or similar forms of contract. GCC experience is highly desirable.</p><p>SKILLS/COMPETENCIES:</p><ul><li>Comprehensive knowledge of construction supervision, contract administration, and project delivery for major hospitality, mixed-use, and destination developments.</li><li>Strong understanding of construction methodologies, site supervision practices, quality assurance, testing & commissioning, handover, and Defects Liability Period activities.</li><li>Extensive knowledge of construction planning, contractor performance monitoring, contract administration, change management, claims, quality management, HSE, and project reporting.</li><li>Proven ability to lead multidisciplinary site supervision teams comprising Resident Engineers, discipline engineers, inspectors, specialist consultants, contractors, operators, and statutory authorities.</li><li>Strong understanding of construction documentation, shop drawing reviews, material approvals, inspection procedures, and regulatory compliance requirements.</li><li>Excellent leadership, organizational, communication, and stakeholder management capabilities within complex construction environments.</li><li>Strong analytical and problem-solving skills with the ability to proactively resolve construction, contractual, technical, and operational challenges.</li><li>Ability to successfully lead large-scale construction supervision assignments while maintaining focus on quality, safety, schedule, contractual compliance, and the Client's objectives.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Has full authority and responsibility for the overall effective management and allocation of the personnel and resources necessary to meet all contract specifications involving Installation Logistics Supply, Maintenance, Transportation, Central Receiving Shipping Point, Installation Property Management, Installation Transportation, Transportation Motor Pool, Full Food Service, Retail and Bulk Fuel, Shuttle Bus services, USAMMC-SWA, Bottle Water and Ice in direct support of the USG Directorate of Logistics (DOL) mission program requirements, along with appropriate coordination of Program Department Managers. Interfaces with local US Government representatives as the primary Vectrus point of contact for all Installation Logistics requirements. Directly responsible for the day-to-day management, supervision, and performance of all Installation Logistics operations; administration; support; configuration control; property management; computerized maintenance management system; TMDE; facilities; fleet management. Works closely with the Government Director of Logistics and subordinate staff and organizations across USG DOL to ensure proper coordination and communication occurs to enhance overall mission accomplishment. Works with other LCV Senior Leaders to ensure successful completion of LCV contract operations. Qualified and certified as may be needed to perform the requirements of the contract in an efficient, safe and cost-effective manner under the requirements specified in individual sections of the Performance Work Statement (PWS).</p><p>This position description is subject to change at any time as needed to meet the requirements of the program or company. Provides technical performance guidance to ensure successful completion of program objectives. Coordinates with USG Leadership and Program Leadership. Oversees the coordination of work priorities and monitoring of methods, procedures, and programs. Develops and maintains relationships and partnerships with customers, peers, and other stakeholders as required. Performs other duties and assignments as required.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>One year related experience may be substituted for one year of education, if degree is required.</li><li>Must be CAC eligible and/or able to obtain a Common Access Card (CAC)</li><li>Bachelor's Degree in Logistics and Supply Chain Management</li><li>AMMO62 certification preferred</li><li>CSCP or CLTD certifications preferred</li><li>Shall possess a secret clearance at minimum</li><li>The LSD shall have at least ten (10) years of multifunctional logistics experience relating to quartermaster, maintenance, transportation, Supply support activities and services provided by the installation. This requirement is not waivered.</li><li>Preferred candidates will possess at least six years of Army multifunctional logistics experience at a Supervisory level.</li><li>Experience managing government contracts highly desired.</li><li>The LSD shall be capable of providing analysis of practices and problems of all functions of the Logistics Support Directorate (LSD) to facilitate the USG DOL by increasing the effectiveness of logistics support provided by the installation.</li><li>Excellent communication and writing skills are required along with a working knowledge of computer operations to include spreadsheet, database, word processing, and presentation applications.</li><li>Great organizational and management skills with a strong ability to work independent as a member of a robust team.</li><li>Provide broad guidance and direction to a multinational team of 150+ personnel.</li><li>Responsible for ensuring effective management of an annual budget of $2+ million.</li><li>Must be capable of working in an extreme weather conditions with temperatures exceeding 120 degrees Fahrenheit. Indoor and/or outdoor environment with very adverse and harsh conditions (i.e., hot, dry, dusty, desert environment with average temperatures of 30 degrees in the winter and 130 degrees in the summer months). Includes some industrial production environment conditions as well.</li><li>Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Work may require heavy lifting, stooping, climbing, prolonged standing, prolonged sitting, and working with or in areas where a potential could exist for exposure to physical, chemical, or biological agents. Employee use of personal protective equipment (PPE) is required for some situations. PPE includes, but is not limited to, head, foot, torso, respiratory, vision, and hearing protective devices. Must comply with all Fire and Safety Regulations and post policies.</li><li>A valid driver's license and the ability to obtain a U.S. Government Motor Vehicle Operator's License and Qatar Driver's License are required.</li><li>Must be able to maintain USG Network access & CAC card privilege(s).</li></ul><p></p></section>
<p>Job Description:</p><p>The selected candidate shall perform his duty independently to support the GENERAL SERVICES SECTION concerned as</p><p>per the below detailed task.</p><ul><li><p>Catering Services (Food & Beverage)</p></li><li><p>Hotel Bookings</p></li><li><p>Transportation Management</p></li><li><p>Laundry Services</p></li></ul><p>Following are the preferred qualifications and competencies:</p><ul><li><p>Experience in the Food & Beverage (F&B), hospitality, or facilities services industry is highly preferred.</p></li><li><p>Strong financial, administrative, and contract management background.</p></li><li><p>Excellent computer skills; knowledge of SAP will be an added advantage.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Fluency in English is mandatory; proficiency in both English and Arabic is preferred.</p></li><li><p>Proactive attitude with strong interpersonal and coordination skills.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Language & communication skills</p><ul><li><p>MANDATORY - Ability to communicate fluently in English language. (Speak, Read & Write)</p></li><li><p>Communicate clearly and concisely, both orally and in writing.</p></li><li><p>Strong Negotiation skill, Establish and maintain effective work relationships with those</p></li></ul><p>contacted in the course of work.</p><ul><li><p>Ability to write routine reports and correspondence.</p></li><li><p>Positive attitudes and strong personality.</p></li></ul><p>Computer Skills</p><ul><li><p>Computer literate and experience in use of MS office.</p></li><li><p>Familiar with SAP I CMMS software application.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Assist in the daily management of employee accommodation, ensuring facilities are clean, well-maintained, and comply with health and safety standards. Support in planning and monitoring room assignments, ensuring accurate records of occupancy and availability are maintained. Report maintenance issues promptly and coordinate with the Engineering or Maintenance team for timely repairs and preventive upkeep. Monitor accommodation-related inventory, including furniture, appliances, and supplies. Ensure proper documentation and upkeep of assets. Act as a point of contact for employees regarding accommodation issues, concerns, or requests. Provide solutions and escalate when necessary. Conduct regular checks of rooms and communal areas to ensure cleanliness, safety, and proper function. Assist in implementing health and safety protocols within accommodation areas and report any hazards or non-compliance issues. Maintain accurate records of resident details, maintenance requests, and other operational logs. Assist in preparing reports for management. Ensure that employees adhere to accommodation policies and procedures. Support in communicating rules and addressing violations. Liaise with external service providers (e.g., cleaning, pest control) to ensure timely and effective service delivery.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>High School diploma or equivalent; additional qualifications in Facilities Management, Hospitality, or Administration are a plus. Previous experience in accommodation services, facilities management, or administration, preferably within the hospitality industry. Strong organizational and time management skills with attention to detail. Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with inventory or facility management systems is advantageous. Good interpersonal and communication skills, with a customer-service mindset. Ability to handle multiple tasks, prioritize effectively, and work in a fast-paced environment. Basic knowledge of health, safety, and hygiene standards. High level of integrity and professionalism in handling employee matters. Problem-solving abilities and initiative in managing tasks.</p><p></p></section>
Job Purpose The Group Legal Director is responsible for leading all legal, regulatory, governance, compliance, and corporate risk matters across the organisation's global energy, oil & gas, mining, infrastructure, and concession operations. The role serves as a strategic adviser to the CEO and Board on high-value commercial transactions, concession agreements, PSCs, M&A, disputes, and regulatory matters across international jurisdictions.<br>Key Responsibilities Corporate Legal Leadership Develop and implement the Group legal strategy. Advise the Board, CEO, and Executive Management on all legal and governance matters. Lead legal risk management across all business units and geographies. Concessions, Energy & Oil & Gas Agreements Lead negotiations of:Concession Agreements Production Sharing Contracts (PSC) Joint Operating Agreements (JOA) Joint Venture Agreements (JV) EPC Contracts Offtake Agreements Energy Infrastructure Development Agreements Ensure contractual and regulatory compliance across all jurisdictions. Corporate Governance Serve as legal adviser to the Board and Board Committees. Establish governance frameworks aligned with international best practices. Manage company secretarial and corporate governance activities. Commercial & Strategic Transactions Lead legal support for mergers, acquisitions, divestments, asset purchases, and strategic investments. Manage project development agreements and complex cross-border commercial transactions. Regulatory & Compliance Management Ensure compliance with local and international laws, sanctions regulations, anti-corruption legislation, competition laws, and industry regulations. Develop and oversee ethics and compliance programmes. Disputes & Arbitration Lead litigation, international arbitration, mediation, and dispute resolution activities. Manage external counsel and legal budgets. Protect company interests in high-value claims and contractual disputes. Government & Stakeholder Relations Manage relationships with ministries, regulators, concession authorities, state-owned entities, and international partners. Support negotiations involving governments and sovereign entities. Leadership & Talent Management Lead international legal teams across multiple jurisdictions. Establish succession planning and talent development initiatives.<br>Mandatory Requirements Bachelor's Degree in Law (LLB) and admission to practice law in a recognised jurisdiction. Master's Degree (LLM) preferred. Minimum 20 years of legal experience. Minimum 10 years in senior legal leadership roles. Proven experience within Oil & Gas, Energy, Mining, Infrastructure, or Concession businesses. Significant experience negotiating:PSCsConcession Agreements Joint Ventures EPC Contracts Project Development Agreements International Commercial Contracts Strong Middle East experience is mandatory. Experience managing legal matters across multiple international jurisdictions. Extensive exposure to Board-level advisory and executive decision-making.<br>Preferred Experience International Arbitration (ICC, LCIA, ICSID) Mergers & Acquisitions Cross-Border Investments Energy Projects Mining Projects Government Contracting Sovereign and State-Owned Entity Negotiations
Company Description<br><br>Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.<br><br>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br>Job Description<br><br>Oversee daily restaurant operations, ensuring smooth service flow and consistent brand standards. Lead and supervise the service team, providing coaching, motivation, and hands‑on support. Manage the floor during service, ensuring warm hospitality, efficiency, and quick problem‑solving. Coordinate closely with the culinary team to maintain quality, presentation, and authenticity of Italian dishes. Handle reservations, seating plans, and guest requests with attention to detail and a personal touch. Drive guest engagement and upselling, promoting signature dishes and seasonal offerings. Monitor inventory, ordering, and stock levels to support seamless operations. Assist with scheduling, training, and performance follow‑ups for the team. Ensure compliance with hygiene, safety, and operational standards at all times. Support administrative tasks such as daily reports, checklists, and communication with management. Act as the point person for the restaurant, ensuring issues are resolved quickly and service remains consistent.<br><br>Qualifications<br><br>Experience in restaurant leadership, preferably within Italian or premium dining concepts. Strong team leadership and communication skills with a guest‑first mindset. Solid understanding of restaurant operations, service flow, and team coordination. Knowledge of Italian language, Italian cuisine, and dining culture is a strong advantage. Organized, detail‑oriented, and confident in managing multiple priorities. Comfortable with POS systems, MS Office, and daily operational reporting.<br><br>Additional Information<br><br>Our Commitment To Diversity & Inclusion<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.<br><br>Why work for Accor?<br><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br><br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
We are looking for a visionary leader as Director of Customer Service Excellence with a passion for defining world-class customer experience in real estate. In this strategic role, you will lead post sales customer experience for a premier portfolio of master-planned communities, luxury residential developments, commercial assets and international holdings. This role will be bridging the gap between sales acquisitions and long-term owner retention while ensuring clients experience excellence at every touchpoint.<br>The leader we are seeking should possess:Min. 15 years of progressive customer service/ experience leadership in real estate industry in GCC/ Qatar preferably. Proven track record of operating within commercial Sales and Marketing divisions to drive customer retention and brand equity. Bachelor's degree in business administration, Engineering, Marketing, Real estate management or related field; MBA or master's degree is preferred. Advanced proficiency in real estate CRM platforms and customer analytics software. <br>Key Responsibilities:Customer Experience Strategy & Policy Governance:Formulation, execution, and continuously refining the multi-year Customer Experience roadmap to ensure alignment with corporate growth objectives. Defining and enforcing comprehensive SLAs and SOPs across all touchpoints (call centers, digital portals, and on-site handover hubs). Conducting regional and international market benchmarking to adopt best-in-class real estate service practices and luxury hospitality standards. Establishing clear policies regarding handover extension, design modifications, service charge inquiries, and title deed registration processes. <br>Property Handover & Post-Sales Operational Leadership:Directing all operational aspects of property handover, unit inspections, snagging/ de-snagging protocols, and key delivery across major residential and commercial developments. Implementing structured workflows with contractors, consultants, and project delivery teams to ensure defect resolution before property transfer. Managing post-occupancy care programs, home warranty claims, and service ticket workflows to ensure rapid resolution of post-handover issues. <br>Strategic Relationship Management & High Value Escalations:Developing tailored retention and VIP engagement programs for HNWIs, institutional investors and multi-unit portfolio buyers. Acting as the final point of internal escalation for sensitive customer disputes, structural quality claims, and potential legal or regulatory actions. Collaborating with other divisions/ departments to address recurring issues and improve future developments. <br>Data Analytics, Technology & KPI Governance:Developing and implementing continuous measurement frameworks covering CSAT, First Contact Resolution (FCR), and Average Handling Time. Leveraging advanced data analytics and predictive tools to identify operational bottlenecks, recurring structural defects, and customer churn drivers. Delivering monthly executive dashboards and strategic recommendations to the C-suite, correlating customer service performance with key business outcomes.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ol><li>Key ResponsibilitiesProject Execution & Construction Management<ul><li>Manage and oversee all civil construction activities for Oil & Gas and Substation projects.</li><li>Ensure construction activities are executed in compliance with approved drawings, specifications, project procedures, and HSE requirements.</li><li>Monitor project progress and implement corrective actions to achieve project milestones and schedules.</li><li>Coordinate site activities to ensure smooth execution and efficient resource utilization.</li></ul>Civil Works & Technical Coordination<ul><li>Supervise civil works including foundations, equipment foundations, cable trenches, duct banks, control buildings, paving, drainage systems, retaining structures, and associated infrastructure.</li><li>Review construction drawings, method statements, and technical documents prior to execution.</li><li>Coordinate with engineering and design teams to resolve technical queries and site issues.</li></ul>Manpower and Resource Management<ul><li>Plan and allocate manpower, equipment, materials, and other resources to maximize productivity.</li><li>Monitor workforce performance and ensure optimal deployment of resources.</li><li>Identify resource requirements and coordinate mobilization to meet project schedules.</li></ul>Material Control & Reconciliation<ul><li>Manage and monitor civil bulk materials consumption.</li><li>Prepare and maintain material reconciliation reports.</li><li>Track material usage, wastage, and inventory to ensure cost-effective utilization.</li></ul>Quality Assurance & Documentation<ul><li>Ensure compliance with approved Inspection and Test Plans (ITP), Method Statements, and project quality requirements.</li><li>Coordinate and submit Requests for Inspection (RFI) for completed construction activities.</li><li>Close quality observations and ensure proper documentation and record keeping.</li></ul>Stakeholder Coordination<ul><li>Maintain effective communication and coordination with clients, consultants, designers, subcontractors, and internal departments.</li><li>Attend project meetings and provide updates on construction progress, challenges, and mitigation plans.</li><li>Resolve construction-related issues through proactive coordination with stakeholders.</li></ul>Vendor & Subcontractor Management<ul><li>Coordinate with vendors for material delivery, technical support, and site requirements.</li><li>Monitor subcontractor performance to ensure compliance with project specifications, quality standards, and schedule commitments.</li><li>Review subcontractor progress and implement improvement measures when required.</li></ul>Reporting & Project Controls<ul><li>Prepare and submit Daily Progress Reports (DPR), Weekly Reports, and Monthly Progress Reports (MPR).</li><li>Monitor project productivity, progress trends, and key performance indicators.</li><li>Provide management with accurate status reports, forecasts, and recovery plans where necessary.</li></ul>Health, Safety & Environment (HSE)<ul><li>Ensure strict compliance with project HSE policies, client requirements, and statutory regulations.</li><li>Promote a safe working culture and actively participate in safety initiatives.</li><li>Conduct site inspections and ensure corrective actions are implemented for identified risks.</li></ul>Qualifications & Experience<ul><li>Bachelor's Degree in Civil Engineering or equivalent.</li><li>Proven experience in Oil & Gas, Substation, or EPC construction projects.</li><li>Strong knowledge of civil construction methodologies, quality procedures, and project execution requirements.</li><li>Experience in material reconciliation, resource planning, and project reporting.</li><li>Familiarity with RFI, ITP, Method Statements, and project quality systems.</li><li>Excellent leadership, communication, and stakeholder management skills.</li></ul>Key Competencies<ul><li>Construction Management</li><li>Oil & Gas Project Execution</li><li>Substation Civil Works</li><li>Material Reconciliation & Cost Control</li><li>Resource & Manpower Planning</li><li>Quality Management (RFI/ITP)</li><li>Vendor & Subcontractor Management</li><li>Client Coordination</li><li>Progress Monitoring & Reporting</li><li>Problem Solving and Decision Making</li></ul><br></li></ol> </div>
Additional Information<br><br>Job Number 26110679<br><br>Job Category Golf, Fitness, & Entertainment<br><br>Location Ras Abu Abboud Street, Doha, Qatar, Qatar, 26662VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Supports the Director of Recreation in all aspects of the pool and beach areas, including overall maintenance, daily upkeep, cleanliness and the operation of cabana units. Provides and models service behavior to guests and employees. Strives to continually improve guest and employee satisfaction and maximize the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 1 year experience in the recreation/health club operations or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Recreation Operations<br><br> Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Monitors quality, standards and meets the expectations of the customers on a daily basis. Demonstrates knowledge of job-relevant issues, products, systems, and processes. Schedules events, programs, and activities, as well as the work of others. Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. Develops specific goals and plans to prioritize, organize, and accomplish your work. Supports the management of outside vendors including water sports and scuba. Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs. Manages the children's program (e.g., coordinates activities, purchases equipment and supplies etc.). Manages group activities including sand painting, bon fires, and team building events. Manages pool and beach areas, including overall maintenance, daily upkeep and cleanliness, and the operation of cabana units.<br><br>Providing and Ensuring Exceptional Customer Service<br><br> Serves as a role model to demonstrate appropriate behaviors. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.<br><br>Conducting Human Resources Activities<br><br> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Participates in the performance appraisal system process, giving feedback when needed. Coordinates training activities for employees in department. Encourages and builds mutual trust, respect, and cooperation among team members. Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.<br><br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br><br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br><br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Additional Information<br><br>Job Number 26110147<br><br>Job Category Human Resources<br><br>Location Um Al Saneem Street, Doha, Qatar, Qatar,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the human resources or related professional area; certified trainer.<br><br>OR<br><br> 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Administering Employee Training Programs<br><br> Promotes and informs employees about all training programs. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Helps employees identify specific behaviors that will contribute to service excellence. Ensures employees receive on-going training to understand guest expectations. Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. Meets with training cadre on a regular basis to support training efforts. Observes service behaviors of employees and provides feedback to individuals and/or managers.<br><br>Evaluating Training Programs Effectiveness<br><br> Monitors enrollment and attendance at training classes. Meets regularly with participants to assess progress and address concerns. Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Measures transfer of learning from training courses to the operation. Ensures adult learning principles are incorporated into training programs.<br><br>Developing Training Program Plans and Budgets<br><br> Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. Makes any necessary adjustments to training methodology and/or re-trains as appropriate. Aligns current training and development programs to effectively impact key business indicators. Establishes guidelines so employees understand expectations and parameters. Develops specific training to improve service performance. Drives brand values and philosophy in all training and development activities. Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.<br><br>Managing Training Budgets<br><br> Participates in the development of the Training budget as required. Manages budget in alignment with Human Resources and property financial goals. Manages department controllable expenses to achieve or exceed budgeted goals. Utilizes P-card if appropriate to control and monitor departmental expenditures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><u><b>Job Summary</b></u>
<br></span><p>The Group Performance Director is responsible for strategically overseeing and enhancing the operational efficiency and financial performance of the Group's portfolio companies.</p><br>
<p>Reporting regularly to executive leadership, the role involves monitoring key performance and financial metrics, analysing data to identify and resolve issues, and ensuring adherence to quality and financial standards across Group entities.</p><br>
<p>The Director leads the implementation of best practices and drives continuous improvement, with effective communication with stakeholders, financial discipline, and budget management as critical components.</p><br>
<p>Ultimately, the Group Performance Director ensures the delivery of high-quality services and supports the Group's overall business goals — including ensuring that acquired telecom and media companies perform against their business plans, generate the returns needed to service acquisition debt, and deliver sustainable dividends to the Group.</p><br><br><br><u><b>Job Responsibilities 1</b></u>
<br><ul>
<li>Contribute to the creation and execution of strategies that improve shareholder value across the Group's portfolio of telecom and media companies, using performance and market data — including competitor and customer trends — to identify opportunities for improvement and ensure portfolio companies meet or exceed board-approved business plans, delivering the financial performance required to support dividend distributions and equity returns.</li>
<li>Monitor the financial performance of Group portfolio companies against agreed targets, identifying underperformance early and directing timely corrective action to protect profitability and shareholder returns.</li>
<li>Oversee the budget and overall financial performance of the Group's portfolio companies, many of which are acquired through leveraged financing structures, ensuring cost-effective resource allocation, sound debt management, and compliance with lender requirements.</li>
<li>Assess ongoing financing needs, including the potential for refinancing, and recommend adjustments to performance targets to keep business plans realistic and aligned with lender expectations.</li>
<li>Ensure consistent compliance with loan covenants, debt-service coverage ratios, and other bank loan conditions across portfolio companies, escalating any risk of breach to Group Finance and the Board.</li>
<li>Establish and track key performance indicators (KPIs) — including network availability, quality of service (QoS), customer experience (QoE), and churn — to meet quality standards and service level agreements (SLAs) across portfolio companies.</li>
<li>Oversee network capacity planning and demand forecasting to maintain optimal performance during peak and varying demand levels, proactively flagging capacity risks and coordinating scalable solutions with network operations teams.</li>
<li>Lead digital performance transformation by continuously enhancing performance processes, network operations methodologies, and OSS/BSS systems and tools, while optimising costs across the Group.</li>
<li>Prepare and present detailed performance reports — covering network performance, service delivery, commercial KPIs, and portfolio companies' financial performance against business plan and dividend targets — to senior management, the Board, and other stakeholders.</li>
<li>Liaise with internal departments — including network operations, customer experience, commercial, and IT — as well as local partners and stakeholders across the Group to align on performance objectives and resolve service issues.</li>
</ul><br><br><u><b>Job Responsibilities 2</b></u>
<br><br><b>Additional Responsibilities 3</b>
<br><br><u><b>Job Knowledge & Skills</b></u>
<br><p><strong>Financial Performance & Portfolio Governance</strong></p><br>
<p>Strong understanding of leveraged acquisition financing structures, debt servicing, covenant compliance, and dividend planning across Group portfolio companies, with the ability to translate business plan targets into financial and operational performance outcomes.</p><br>
<p><strong>Performance Analytics & Data Interpretation</strong></p><br>
<p>Proficiency in analysing and interpreting Group-wide performance metrics and operational data, identifying trends, issues, and areas for improvement across portfolio companies.</p><br>
<p><strong>Capacity Planning & Forecasting</strong></p><br>
<p>Skills in forecasting, planning, and optimising operational capacity to maintain optimal performance across the Group during varying demand levels.</p><br>
<p><strong>Stakeholder Reporting & Communication</strong></p><br>
<p>Excellent skills in reporting performance insights and collaborating with stakeholders, senior management, and the Board across Group entities.</p><br>
<p><strong>Regulatory Compliance & ERP/SAP Proficiency</strong></p><br>
<p>Understanding of industry standards and regulatory requirements to ensure Group operations comply with relevant guidelines, supported by ERP knowledge, with SAP functional skills preferred.</p><br><br><br><u><b>Job Experience</b></u>
<br><p>Minimum 15 years of progressive experience in telecom or other network/technology-driven industries, with exposure to performance management, network operations, or service quality functions within fast-evolving digital markets.</p><br>
<p>At least 10 years in a senior management or leadership role, with a demonstrated track record of leading performance management, business excellence, or network/service quality functions at a Group or multi-entity level, ideally including exposure to markets undergoing major digital transformation such as 5G rollout, cloud adoption, and cybersecurity enhancement.</p><br>
<p>A finance background is required, with experience monitoring the financial performance of leveraged or acquired portfolio companies — including business plan adherence, dividend generation, debt servicing, and financing or refinancing processes.</p><br>
<p>Proven experience defining, cascading, and tracking KPIs and SLAs across multiple business units or operating companies; experience in Kazakhstan, Central Asia, or comparable emerging digital markets is a strong advantage.</p><br><br><br><u><b>Competencies</b></u>
<br>Agility<br>AI Fluency<br>Build High-Performing Teams<br>Build Process and Systems<br>Business Acumen L5<br>Data Analysis and Reporting L5<br>Drive Cost Optimization<br>Leadership_321977503<br>Objective & KPI Formulation L5<br>Performance Result Analysis & Reporting L5<br>Provide Direction<br>Quality_321977507<br>Resilience<br>Speed of Execution<br>Stakeholder Engagement & Communication L5<br><br><br><u><b>Education</b></u>
<br>Master's degree<br>Bachelor's Degree in Finance, Accounting, Economics, Pubic Administration or business administration, and other related field or any related field<br><br><br><br>
</div>
Operational Management<br><br> Ensure all customers are served in accordance with brand standards and actively seek opportunities to grow the business. Maintain full accountability for ensuring all team members possess complete product knowledge. Act as a brand ambassador, ensuring all activities and operations reflect brand standards at all times. Ensure the outlet, including the kitchen, maintains the highest standards of cleanliness and hygiene. Oversee completion and accuracy of all daily, weekly, and monthly reports and documentation. Verify that all dishes meet brand standards before being served. Manage home delivery operations, including driver coordination and handling customer complaints effectively. Review and approve all orders to ensure alignment with budget and stock requirements. Conduct and sign off on inventory counts, reconciliation, and reporting. Prepare and manage staff rosters in line with budget and business needs. Assist in vacation planning to ensure optimal staffing at all times. Ensure all maintenance issues are addressed promptly. Support and follow up on internal audits, including action planning and performance improvements. Equip staff with skills to upsell and enhance revenue generation.<br><br>Customer Service & Quality Control<br><br> Ensure all customer complaints are handled professionally and resolved promptly to maintain customer trust. Maintain high service standards and ensure consistency in customer experience. Communicate any issues transparently and promptly to senior management.<br><br>Leadership & Team Management<br><br> Take full control of shifts, ensuring smooth operations and adherence to brand standards. Address operational challenges effectively without negatively impacting staff or business. Make informed, independent decisions that benefit the business, team, and customers. Demonstrate flexibility, adaptability, and openness to change. Lead by example as a positive role model, motivating and developing team members. Ensure team productivity, efficiency, and adherence to performance expectations.<br><br>Financial & Business Management<br><br> Manage operational costs, including labor and inventory, in line with budget targets. Ensure efficient use of resources to maximize profitability.<br><br>HR & Training<br><br> Ensure continuous training and development of all team members. Identify talent and support career growth within the team. Participate in recruitment and coordinate with HR throughout hiring processes. Ensure timely completion of probation reviews, appraisals, and required documentation. Promote a positive, respectful, and engaging work culture.<br><br>Health & Safety<br><br> Ensure full compliance with local health, hygiene, and safety regulations. Maintain a safe and clean working environment for all employees and customers.<br><br>Marketing & Business Development<br><br> Understand the target market, customer preferences, and local competition. Stay informed about competitor activities and identify opportunities to enhance the outlet’s performance.<br><br>Communication<br><br> Demonstrate strong written and verbal communication skills, including report preparation and presentations. Maintain regular communication with owners and senior management. Conduct weekly one-on-one meetings with the Head Chef and monthly team meetings. Communicate clearly and effectively to convey goals, expectations, and performance feedback.