office manager Jobs

<p><strong>Job Title: Product Specialist (Techno-Functional) - Oracle NetSuite ERP</strong></p><p><strong>Department: Business Solutions Sub-department/ Project</strong></p><p><strong>Finance &amp; ERP</strong></p><p><strong>Location Remote Reporting to Product Manager - Finance &amp; ERP</strong></p><p><br></p><p>Company has expanded the scope of their initial project: NetSuite will now be deployed as their Back of House (BoH) Solution instead of Oracle Inventory Management, materially increasing functional, configuration, and support effort. In parallel, the integration scope on the same project has grown from 4 third-party integrations originally agreed to 21 integrations now required, representing a significant increase in development and integration effort. In addition to companys, the Sales team has secured a sizeable pipeline of new NetSuite implementations and is engaged on a major NetSuite programme that will run concurrently. With only two full-fledged resources on the Finance &amp; ERP team today, the current capacity is insufficient to deliver these commitments on time and to the required quality standard. Hiring additional Techno-Functional resources is essential to meet contractual go-live dates, manage the increased integration workload, and protect the support structure for existing customers.</p><p><strong>Minimum Experience:</strong></p><ul><li>3+ years of hands-on experience as a Techno-Functional resource on Oracle NetSuite ERP, with end-to-end exposure to implementation and support engagements.</li><li>Practical knowledge of core NetSuite modules including Financials (GL, AP, AR), Procurement, Inventory Management, Order Management, and basic SuiteScript/SuiteFlow customisation.</li><li>Experience working in a remote delivery model with distributed teams, with proven ability to manage own deliverables and meet deadlines without close on-site supervision.</li></ul><p><strong>Skills &amp; Competencies:</strong></p><ul><li>Ability to gather business requirements, translate them into NetSuite configuration and light customisation, and document functional and technical specifications.</li><li>Working knowledge of SuiteScript (1.0/2.x), Saved Searches, Workflows, and CSV imports to support day-to-day customisation and data work.</li><li>Strong communication skills in English to engage with consultants, client stakeholders, and other remote team members.</li><li>Problem-solving mindset with the ability to troubleshoot configuration and integration issues independently. Qualifications:</li><li>Bachelor's degree in Information Technology, Computer Science, Accounting, or equivalent technical/business qualifications.</li><li>NetSuite SuiteFoundation certification preferred; ERP Consultant or Administrator certification is a plus.</li></ul><p><br></p>

<p>As an Account Manager at Talabat (Qatar), you will be responsible for managing and growing relationships with our restaurant and vendor partners. You will serve as the main point of contact, helping them optimize their presence on our platform, grow their sales, and ensure a high level of partner satisfaction.</p><p><br></p><p><b>What's On Your Plate:</b></p><p><br></p><p>Partner Relationship Management:</p><p><br></p><p>Build and maintain strong, long-term relationships with existing restaurant and vendor partners.</p><p><br></p><p>Ensure high partner satisfaction and retention through proactive communication, support, and service excellence.</p><p><br></p><p>Serve as a trusted advisor, providing partners with insights that support their business growth on the platform.</p><p><br></p><p>Data-Driven Consulting:</p><p><br></p><p>Analyze sales, operational, and engagement data to identify areas for improvement in menu performance, pricing, promotions, and delivery logistics.</p><p><br></p><p>Share actionable recommendations based on performance metrics to drive revenue and efficiency.</p><p><br></p><p>Conduct regular business reviews to align on results, opportunities, and growth plans.</p><p><br></p><p>Account Growth &amp; Optimization:</p><p><br></p><p>Identify growth opportunities within the portfolio – upsell services, suggest cross-promotions, and improve partner performance.</p><p><br></p><p>Support partners in optimizing content (e.g., menu structure, images, delivery times) for better customer engagement and conversion.</p><p><br></p><p>Recommend and coordinate marketing campaigns and promotional offers to drive order volume.</p><p><br></p><p>Cross-Functional Collaboration:</p><p><br></p><p>Collaborate closely with internal teams such as Marketing, Logistics, and Operations to address partner needs and resolve issues promptly.</p><p><br></p><p>Ensure smooth onboarding, campaign execution, and issue resolution for assigned accounts.</p><p><br></p><p>Contract Management &amp; Compliance:</p><p><br></p><p>Negotiate and renew commercial agreements to ensure a fair and strategic partnership.</p><p><br></p><p>Ensure partners comply with service-level agreements and maintain operational standards, including delivery quality and availability.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>What Did We Order?</p><p style="font-size: 11px;">2+ years of experience in Account Management, Sales, or Partner Success (experience in food tech, FMCG, or e-commerce is a plus).</p><p style="font-size: 11px;">Strong analytical skills; comfortable working with data dashboards and Excel/Google Sheets to analyze performance and generate insights.</p><p style="font-size: 11px;">Excellent communication, negotiation, and interpersonal skills.</p><p style="font-size: 11px;">Customer-first mindset with a strong focus on delivering value to partners.</p><p style="font-size: 11px;">Self-starter with the ability to work independently in a fast-paced environment.</p><p style="font-size: 11px;">Fluency in Arabic Language is a must</p>

<p>A leading organization is seeking an experienced <strong>Procurement &amp; Contracts Manager</strong> to lead procurement and contracting activities across major capital projects. The role will be responsible for developing sourcing strategies, managing tendering and contracting processes, ensuring compliance with governance requirements, and providing commercial and contractual support throughout the project lifecycle.</p><p><br></p><p>This is a strategic leadership opportunity for a procurement professional with strong experience in capital projects, contractor management, and contract execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead procurement and contracting activities for capital projects from planning through contract award and execution.</li><li>Develop and implement sourcing and contracting strategies that align with project objectives and business requirements.</li><li>Manage end-to-end tendering processes, including bid preparation, evaluation, negotiation, contract award, and contract finalization.</li><li>Ensure compliance with procurement policies, governance frameworks, regulatory requirements, and approval processes.</li><li>Provide commercial and contractual guidance to project teams and key stakeholders.</li><li>Identify, assess, and mitigate procurement, commercial, and contractual risks throughout the project lifecycle.</li><li>Manage contractor and supplier performance to ensure contractual obligations, service levels, and project deliverables are achieved.</li><li>Support the resolution of commercial and contractual issues through effective stakeholder engagement and negotiation.</li><li>Lead and develop the Capital Projects Contracts &amp; Procurement team, ensuring timely delivery of procurement and contracting requirements.</li><li>Drive continuous improvement initiatives to enhance procurement effectiveness, contract management, and stakeholder satisfaction.</li></ul><p><br></p><p><strong>Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Engineering, Quantity Surveying, or a related field.</li><li>Minimum 10 years of experience in procurement, sourcing, contracts management, or commercial management within capital projects, infrastructure, construction, or similar sectors.</li><li>Proven experience managing major tenders, supplier negotiations, and contract awards.</li><li>Strong understanding of procurement governance, commercial management, and contract administration.</li><li>Experience developing sourcing and contracting strategies for complex projects.</li><li>Demonstrated ability to manage supplier and contractor relationships effectively.</li><li>Strong commercial acumen, negotiation skills, and risk management capabilities.</li><li>Previous experience leading procurement or contracts teams is highly desirable.</li><li>Professional certifications such as CIPS, MCIPS, PMP, or equivalent are advantageous.</li></ul><p><br></p><p><strong>Why Apply?</strong></p><ul><li>Opportunity to contribute to high-value strategic capital projects.</li><li>Leadership role with significant stakeholder exposure.</li><li>Dynamic and collaborative working environment.</li><li>Competitive compensation and benefits package.</li></ul><p><br></p><p><strong>Application Process</strong></p><p>Interested candidates are invited to submit their applications through LinkedIn.</p><p>All applications will be handled with strict confidentiality.</p>

<p>We are seeking a creative and detail-oriented <strong>Graphic Designer – Video Editor</strong> to join our Marketing team. The role will be responsible for developing high-quality visual content, digital creatives, and video materials that support the Company's branding, marketing campaigns, corporate communications, and promotional activities.</p><p><br></p><p>Working closely with the Creative Manager and cross-functional Marketing, Digital, Content, and Communications teams, the successful candidate will create engaging designs and multimedia content while ensuring all creative outputs align with brand guidelines and business objectives.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>• Design creative assets for social media, digital campaigns, presentations, brochures, advertisements, print materials, and corporate communications.</p><p>• Develop visually engaging graphics and marketing materials that maintain consistency with the Company's brand identity.</p><p>• Edit and produce high-quality videos for social media platforms, property promotions, marketing campaigns, corporate events, and internal communications.</p><p>• Create motion graphics, basic animations, and visual effects to enhance multimedia content.</p><p>• Perform photo editing, image retouching, and visual enhancements for marketing materials.</p><p>• Collaborate with Marketing, Content, Digital, and Communications teams to understand creative requirements and deliver projects on time.</p><p>• Adapt creative assets into different formats suitable for websites, digital platforms, presentations, and print applications.</p><p>• Provide creative ideas and design solutions to improve campaign engagement and audience experience.</p><p>• Maintain an organized library of creative files, templates, videos, and digital assets.</p><p>• Manage multiple creative projects while ensuring quality, accuracy, and timely delivery.</p><p><br></p><p><strong>Qualifications:</strong></p><p>• Bachelor’s degree or Diploma in Graphic Design, Multimedia, Visual Communication, or a related field.</p><p>• Minimum <strong>3–5 years of experience</strong> in graphic design and video editing, preferably within a real estate, hospitality, corporate, or creative agency environment.</p><p>• Advanced proficiency in Adobe Creative Suite, including <strong>Photoshop, Illustrator, Premiere Pro, and After Effects</strong>.</p><p>• Strong expertise in graphic design, video editing, typography, layout design, and visual storytelling.</p><p>• Experience creating digital content for social media platforms and marketing campaigns.</p><p>• Knowledge of motion graphics, animation, and basic visual effects (VFX).</p><p>• Arabic speaker required, with the ability to understand Arabic and English content layouts and typography.</p><p><br></p><p>If you have the required creative experience and are interested in this opportunity:</p><ol><li>Please complete and submit the Application Form.</li><li>Submit your latest CV and portfolio through <strong>Easy Apply</strong>.</li></ol><p><br></p>

<strong>Job Location:<br><br></strong>Banana Island Resort Doha By Anantara<br><br><strong>Overview<br><br></strong>Minor Hotels is an international hotel owner, operator and investor, currently with a diverse portfolio of over 530 properties designed intelligently to appeal to a variety of travellers, serving new passions as well as personal needs. Through our Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI properties, Minor Hotels operates in 50+ countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America.<br><br>As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities.<br><br><strong>What You Will Be Doing<br><br></strong><ul><li>Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up.</li><li>Pick up and remove used towels and debris from the pool deck areas throughout the day.</li><li>Provide unique experiences to all of our guests through warm, personal &amp; detailed service in a luxury, upscale and fast paced environment.</li><li>Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control.</li><li>Maintain complete knowledge of all wellness &amp; recreation services, activities, amenities and hotel services/features.</li><li>Up-sell and promote wellness &amp; recreation offers at every available opportunity in order to maximize sales revenue.</li><li>Perform opening/closing side duties as assigned and set the pool according to standards and procedures.</li><li>Be well versed in hotel fire &amp; life safety/emergency procedures.</li><li>Maintain a high standard of personal appearance and hygiene at all times.</li><li>Perform other reasonable duties assigned by the Management of the Hotel.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>At least one year's experience as a recreation attendant</li><li>Exceptional customer service skills</li><li>Basic knowledge of recreational equipment and facilities</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Basic knowledge of first aid and emergency response procedure.</li><li>Be available to carry out any assignment as delegated by department manager.<br><br></li></ul>Not the right fit? Set up email alerts as new job postings become available that meet your interest!

<p><strong>Oracle Primavera Unifier Solution Architect</strong></p><p><strong>Experience:</strong> 7+ Years in Oracle Primavera Unifier</p><p><strong>Location:</strong> Doha, Qatar</p><p><strong>Notice Period:</strong> Immediate/within 30 Days</p><p><strong>Role Summary</strong></p><p>We are seeking an experienced Oracle Primavera Unifier Solution Architect with strong expertise in Document Management Systems (DMS), Project Close-Out, and enterprise project management solutions. The candidate will lead end-to-end solution architecture, implementation, configuration, integrations, and data migration for large-scale construction, infrastructure, real estate, and capital projects.</p><p>Qualifications</p><ul><li>Bachelor’s degree in engineering, Construction Management, IT, Computer Science, or a related field.</li><li>Oracle Unifier certification preferred.</li><li>PMP, PRINCE2, or equivalent project management certification is an advantage.</li></ul><p>Experience</p><ul><li>7+ years of experience in Oracle Primavera Unifier and enterprise applications, PMIS, or digital transformation.</li><li>Hands-on experience in Oracle Unifier implementation, configuration, and solution architecture.</li><li>Experience delivering enterprise-scale DMS and Project Close-Out solutions.</li><li>Strong background in multi-project implementations, data migration, integrations, testing, and production deployment.</li><li>Understanding of project controls, document control, contracts administration, governance, and project lifecycle management.</li></ul><p>Technical Skills</p><ul><li>Oracle Unifier Configuration and Administration</li><li>Business Process and Workflow Design</li><li>Document Management and Project Close-Out</li><li>Data Migration and System Integration</li><li>SharePoint/Aconex Migration</li><li>APIs and Integration Architecture</li><li>Reporting and Dashboards</li><li>Security and Access Management</li></ul><p>Key Responsibilities</p><ul><li>Lead end-to-end Oracle Unifier solution architecture and implementation.</li><li>Gather business requirements and design scalable workflows, business processes, security, and governance.</li><li>Implement enterprise DMS solutions covering Document Manager, Correspondence, RFIs, Submittals, NCRs, Inspections, Meeting Minutes, Risks, Incidents, Action Items, and Reporting.</li><li>Design and implement Project Close-Out processes, including Punch Lists, TOC, DLP, Warranty Management, Final Accounts, Contract Close-Out, Lessons Learned, and Final Reports.</li><li>Define document taxonomy, metadata, lifecycle workflows, approvals, audit trails, and role-based security.</li><li>Lead legacy data migration, including SharePoint/Aconex, and integrations with ERP, Primavera P6, Finance, Identity Management, and third-party systems.</li><li>Provide architectural leadership, governance, risk management, release planning, and stakeholder guidance throughout the project lifecycle.</li></ul><p>Preferred Industry Experience</p><p>Construction, Infrastructure, Engineering, Real Estate, Capital Projects, Government/Semi-Government, PMO, or Digital Transformation programs.</p><p>How to Apply</p><p>Interested candidates who meet the requirements and can join within 30 days may share their updated resumes at:</p><ul><li><strong>rao.arumalla@mpccloudconsuting.com</strong></li><li><strong>suhani.k@mpccloudconsulting.com</strong></li></ul><p><br></p>

<p>We’re Hiring‼️</p><p> Exciting Career Opportunity in Doha, Qatar! Quorum Real Estate Advisors is expanding, and we are looking for a versatile Real Estate Broker to join our Qatar Team</p><p></p>.<p><br> Job Summary We are seeking a highly motivated, experienced Real Estate Broker to join our team. In this role, you will deliver high-level transaction management and strategic consulting across both residential and commercial property investments. You will serve as a key advisor to individual buyers, and institutional investors, ensuring optimal asset performance and regulatory compliance. You will represent clients in the buying, selling, providing deep market expertise, negotiating skilfully on their behalf, and ensuring all transactions strictly comply with relevant laws and regulations. By combining active prospecting with meticulous operational execution, you will represent and elevate the Quorum Real Estate Advisors brand presence across the region</p><p></p>.<p><br>✨ Key Responsibilities &amp; Operational Methodologie</p><p></p>s<p><br>• Drive Business Development: Proactively hunt for clients, listings, and cross-selling/referral opportunities across the wider Quorum business lines</p><p>. • Deliver Strategic Advisory: Supply the Sales Manager with localized market research, competitor trends, and tailored client engagement plans for Qatar</p><p>. • Market Intelligence: Keep thoroughly up to date with ongoing real estate market trends, property pricing indexes, and regional competitor activity</p><p>. • Collaborate for Success: Partner closely with wider residential/commercial teams, share market intelligence in meetings, and assist with pitches or client presentations</p><p>. • CRM &amp; Compliance Discipline: Maintain real-time records within the company CRM and execute strict Customer Due Diligence (CDD) workflows in compliance with all regulations.</p><p></p> <p><br> What We Are Looking For</p><p>: • Experience: Minimum 3 years' experience as a licensed real estate broker in Qatar. License will be transferred/re-issued under Quorum Real Estate</p><p>. • Local Mobility: A valid Qatar Driving License and access to your own car (strongly preferred for client viewings and field appraisals)</p><p>. • Tech Savvy: Proficiency with regional property databases, and real-time CRM tracking tools.</p><p></p> <p><br> Ready to Make the Difference? If you have the experience, regional market intelligence, and ambition to grow with a premier advisory firm, we want to hear from you.</p><p></p> <p><br> Apply Now directly or send your updated CV to:</p><p> • Email: admin@quorum.q</p><p>a• WhatsApp: +974 6674 111</p>8

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br>Job Description<br><p><strong>Role Summary:</strong><br> <br> Responsible for managing account payables, receivables, general ledger, trial balance, reconciliation,<br> payments processing, fixed assets module, and month end closing</p><br><p><strong>What’s On Your Plate?</strong></p><br><ul><li>Process account payables transactions which includes entering invoices and verifying proper authorization and supporting documents.</li><li>Ensure month-end closing to include reconciling account payables trial balance in order to ensure correctness and accuracy.</li><li>Oversee consolidation of monthly / financial year closing and assist the Financial Control Manager in the preparation of annual report using IFRS standards.</li><li>Prepare and review all account payables financial reports and data in a timely and accurate manner.</li><li>Maintain the billing system by preparing bills and invoices, specifying the terms and conditions for the payment, payment due date, amount, method of payment and balance due.</li><li>Manage the cash and cheque payment details for bank deposit.</li><li>Reconcile the account receivables to ensure that all payments are accounted properly on weekly, monthly and yearly basis.</li><li>Generate financial statements and reports detailing paid and unpaid invoices, bank deposit records, reports of active accounts, Age analysis, status of the accounts and collection on weekly, monthly, quarterly or annual basis using IFRS standards.</li><li>Maintain general ledger accounts and prepare journal entries for accruals and variances.</li><li>Perform month-end account closing activities and reconciliations.</li><li>Ensure transactions posted to GL comply with IFRS standards.</li><li>Trial balance report on monthly basis.</li><li>Manage year end and quarterly audit activities.</li></ul><br>Qualifications<br><p><strong>What Did We Order?</strong></p><br><ul><li>Bachelor’s Degree within Finance or any other related field</li><li>Minimum of 3 years’ experience within Finance</li><li>Time Management Skills</li><li>Analytical and Problem Solving Skills</li><li>Quantitative Skills</li><li>Customer Service Skills</li><li>Organizing Skills</li><li>Fluent in both languages Arabic and English</li><li>Communication skills (Written and Verbal)</li><li>Excel Skills</li></ul><br><br> </div>

<p>A leading organization is seeking an experienced <strong>Procurement &amp; Contracts Manager</strong> to lead procurement and contracting activities across major capital projects. The role will be responsible for developing sourcing strategies, managing tendering and contracting processes, ensuring compliance with governance requirements, and providing commercial and contractual support throughout the project lifecycle.</p><p><br></p><p>This is a strategic leadership opportunity for a procurement professional with strong experience in capital projects, contractor management, and contract execution.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead procurement and contracting activities for capital projects from planning through contract award and execution.</li><li>Develop and implement sourcing and contracting strategies that align with project objectives and business requirements.</li><li>Manage end-to-end tendering processes, including bid preparation, evaluation, negotiation, contract award, and contract finalization.</li><li>Ensure compliance with procurement policies, governance frameworks, regulatory requirements, and approval processes.</li><li>Provide commercial and contractual guidance to project teams and key stakeholders.</li><li>Identify, assess, and mitigate procurement, commercial, and contractual risks throughout the project lifecycle.</li><li>Manage contractor and supplier performance to ensure contractual obligations, service levels, and project deliverables are achieved.</li><li>Support the resolution of commercial and contractual issues through effective stakeholder engagement and negotiation.</li><li>Lead and develop the Capital Projects Contracts &amp; Procurement team, ensuring timely delivery of procurement and contracting requirements.</li><li>Drive continuous improvement initiatives to enhance procurement effectiveness, contract management, and stakeholder satisfaction.</li></ul><p><br></p><p><strong>Candidate Profile</strong></p><ul><li>Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Engineering, Quantity Surveying, or a related field.</li><li>Minimum 10 years of experience in procurement, sourcing, contracts management, or commercial management within capital projects, infrastructure, construction, or similar sectors.</li><li>Proven experience managing major tenders, supplier negotiations, and contract awards.</li><li>Strong understanding of procurement governance, commercial management, and contract administration.</li><li>Experience developing sourcing and contracting strategies for complex projects.</li><li>Demonstrated ability to manage supplier and contractor relationships effectively.</li><li>Strong commercial acumen, negotiation skills, and risk management capabilities.</li><li>Previous experience leading procurement or contracts teams is highly desirable.</li><li>Professional certifications such as CIPS, MCIPS, PMP, or equivalent are advantageous.</li></ul><p><br></p><p><strong>Why Apply?</strong></p><ul><li>Opportunity to contribute to high-value strategic capital projects.</li><li>Leadership role with significant stakeholder exposure.</li><li>Dynamic and collaborative working environment.</li><li>Competitive compensation and benefits package.</li></ul><p><br></p><p><strong>Application Process</strong></p><p>Interested candidates are invited to submit their applications through LinkedIn.</p><p>All applications will be handled with strict confidentiality.</p>

<p>JOB DESCRIPTION Specialty Beverage Barista (Coffee, Smoothies &amp; Wellness Drinks)</p><p>Department Food &amp; Beverage</p><p>Reports To F&amp;B Manager</p><p>Location Society Social Club </p><p>Job Purpose The Specialty Beverage Barista is responsible for delivering a premium beverage experience through the preparation and presentation of specialty coffees, smoothies, protein shakes, matcha, functional beverages and wellness drinks. The role supports Society’s fitness and wellness-focused concept by ensuring exceptional product quality, guest engagement, operational excellence and adherence to food safety standards.</p><p>Key Responsibilities</p><p>· Prepare and serve specialty coffee beverages, iced coffees, matcha, smoothies, protein shakes and wellness drinks according to approved recipes and standards.</p><p>· Execute high-quality latte art and maintain exceptional beverage presentation standards.</p><p>· Promote menu items, healthy add-ons and seasonal offerings to guests.</p><p>· Engage with members and guests, providing recommendations aligned with their fitness and wellness goals.</p><p>· Maintain consistency in beverage quality, taste, portioning and presentation.</p><p>· Operate POS systems accurately and process transactions efficiently.</p><p>· Monitor stock levels, support inventory counts and follow FIFO procedures.</p><p>· Ensure all workstations, equipment and service areas are maintained to the highest standards of cleanliness.</p><p>· Comply with HACCP, food safety and hygiene requirements at all times.</p><p>· Support opening, closing and daily operational procedures.</p><p>Qualifications &amp; Experience</p><p>· Minimum 2 years of experience in a specialty coffee shop, wellness café, fitness club café or premium F&amp;B concept.</p><p>· Experience preparing specialty coffees, smoothies, protein shakes and functional beverages.</p><p>· Food Safety or HACCP certification preferred.</p><p>· Previous experience in a health, fitness or wellness-focused brand is highly desirable.</p><p>Knowledge &amp; Skills</p><p>· Strong knowledge of coffee extraction, espresso machines and brewing techniques.</p><p>· Advanced latte art and beverage garnishing skills.</p><p>· Knowledge of smoothie preparation, nutritional beverages and healthy lifestyle concepts.</p><p>· Excellent guest service and communication skills.</p><p>· Ability to work effectively in a fast-paced environment.</p><p>· Basic inventory management and stock control knowledge.</p><p>· Proficiency in POS systems and cash handling.</p><p>Core Competencies</p><p>· Guest Focus</p><p>· Attention to Detail</p><p>· Quality Orientation</p><p>· Teamwork &amp; Collaboration</p><p>· Initiative &amp; Proactiveness</p><p>· Professionalism</p><p>· Adaptability</p><p>Preferred Candidate Profile</p><ul><li>The ideal candidate will have a passion for fitness, health and wellness, combined with strong expertise in specialty coffee preparation, latte art, smoothie production, beverage presentation and guest engagement. Experience within fitness clubs, wellness cafés, specialty coffee brands or healthy lifestyle concepts is preferred.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>About the opportunity<br><p><strong>Role Summary:</strong><br> <br> Responsible for managing account payables, receivables, general ledger, trial balance, reconciliation,<br> payments processing, fixed assets module, and month end closing</p><br><br><p><strong>What’s On Your Plate?</strong></p><br><br><ul><li>Process account payables transactions which includes entering invoices and verifying proper authorization and supporting documents.</li><li>Ensure month-end closing to include reconciling account payables trial balance in order to ensure correctness and accuracy.</li><li>Oversee consolidation of monthly / financial year closing and assist the Financial Control Manager in the preparation of annual report using IFRS standards.</li><li>Prepare and review all account payables financial reports and data in a timely and accurate manner.</li><li>Maintain the billing system by preparing bills and invoices, specifying the terms and conditions for the payment, payment due date, amount, method of payment and balance due.</li><li>Manage the cash and cheque payment details for bank deposit.</li><li>Reconcile the account receivables to ensure that all payments are accounted properly on weekly, monthly and yearly basis.</li><li>Generate financial statements and reports detailing paid and unpaid invoices, bank deposit records, reports of active accounts, Age analysis, status of the accounts and collection on weekly, monthly, quarterly or annual basis using IFRS standards.</li><li>Maintain general ledger accounts and prepare journal entries for accruals and variances.</li><li>Perform month-end account closing activities and reconciliations.</li><li>Ensure transactions posted to GL comply with IFRS standards.</li><li>Trial balance report on monthly basis.</li><li>Manage year end and quarterly audit activities.</li></ul><br>What you need to be successful<br><p><strong>What Did We Order?</strong></p><br><br><ul><li>Bachelor’s Degree within Finance or any other related field</li><li>Minimum of 3 years’ experience within Finance</li><li>Time Management Skills</li><li>Analytical and Problem Solving Skills</li><li>Quantitative Skills</li><li>Customer Service Skills</li><li>Organizing Skills</li><li>Fluent in both languages Arabic and English</li><li>Communication skills (Written and Verbal)</li><li>Excel Skills</li></ul><br>Who we are<br><p>Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><br><br> <br><br> </div>

<strong>Location: Work from Home | travel to UAE &amp; other international locations when required <br><br></strong><strong>Role Overview<br><br></strong><ul><li>We are looking for an experienced Sourcing Manager (China &amp; Global Markets) to lead sourcing and procurement activities for machinery, equipment, structural components, and related products. The role will focus on identifying reliable international suppliers, particularly in China, negotiating competitive commercial terms, ensuring quality, and managing end-to-end sourcing activities.<br><br></li></ul><strong>Key Responsibilities<br><br></strong><ul><li>Identify, evaluate, and develop reliable suppliers across China and other global markets.</li><li>Develop and implement strategic sourcing plans aligned with business objectives.</li><li>Negotiate pricing, contracts, payment terms, and delivery schedules with international suppliers.</li><li>Manage end-to-end sourcing activities from supplier identification and purchase orders through final delivery.</li><li>Build and maintain strong long-term supplier relationships.</li><li>Coordinate with engineering, logistics, operations, finance, and quality teams to ensure timely procurement and delivery.</li><li>Ensure sourced machinery, equipment, and structural components meet required quality and technical specifications.</li><li>Identify cost-saving opportunities through supplier negotiations, alternate vendors, and process improvements.</li><li>Conduct market research to identify new suppliers, products, technologies, and sourcing opportunities.</li><li>Monitor supplier performance, delivery timelines, quality, and commercial terms.</li><li>Identify and mitigate risks related to international sourcing, logistics, quality, and supply disruptions.</li><li>Maintain accurate supplier records, sourcing documentation, contracts, and performance reports.</li><li>Provide regular updates to senior management on sourcing activities, supplier performance, costs, and savings.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree in Business, Supply Chain Management, Engineering, Procurement, or a related field.</li><li>5 7 years of experience in sourcing, procurement, or supply chain management.</li><li>Minimum 3 5 years of hands-on experience sourcing machinery, equipment, or structural components from China and other international markets.</li><li>Strong knowledge of the Chinese supplier and manufacturing ecosystem.</li><li>Experience in sourcing heavy machinery, industrial equipment, or structural components is highly desirable.</li><li>Experience in the amusement ride/outdoor entertainment industry will be a strong advantage.</li><li>Strong supplier negotiation, cost analysis, and vendor management skills.</li><li>Good understanding of international logistics, import processes, and customs procedures.</li><li>Strong knowledge of supplier quality and compliance requirements.</li><li>Excellent English communication skills; Mandarin proficiency is a significant advantage.</li><li>Good understanding of Chinese business culture and negotiation practices.</li><li>Strong analytical, problem-solving, and decision-making abilities.</li><li>Ability to work independently in a fast-paced, international environment.</li><li>Willingness to travel internationally on a need basis.</li></ul>

<strong>Location: Work from Home | travel to UAE &amp; other international locations when required <br><br></strong><strong>Role Overview<br><br></strong><ul><li>We are looking for an experienced Sourcing Manager (China &amp; Global Markets) to lead sourcing and procurement activities for machinery, equipment, structural components, and related products. The role will focus on identifying reliable international suppliers, particularly in China, negotiating competitive commercial terms, ensuring quality, and managing end-to-end sourcing activities.<br><br></li></ul><strong>Key Responsibilities<br><br></strong><ul><li>Identify, evaluate, and develop reliable suppliers across China and other global markets.</li><li>Develop and implement strategic sourcing plans aligned with business objectives.</li><li>Negotiate pricing, contracts, payment terms, and delivery schedules with international suppliers.</li><li>Manage end-to-end sourcing activities from supplier identification and purchase orders through final delivery.</li><li>Build and maintain strong long-term supplier relationships.</li><li>Coordinate with engineering, logistics, operations, finance, and quality teams to ensure timely procurement and delivery.</li><li>Ensure sourced machinery, equipment, and structural components meet required quality and technical specifications.</li><li>Identify cost-saving opportunities through supplier negotiations, alternate vendors, and process improvements.</li><li>Conduct market research to identify new suppliers, products, technologies, and sourcing opportunities.</li><li>Monitor supplier performance, delivery timelines, quality, and commercial terms.</li><li>Identify and mitigate risks related to international sourcing, logistics, quality, and supply disruptions.</li><li>Maintain accurate supplier records, sourcing documentation, contracts, and performance reports.</li><li>Provide regular updates to senior management on sourcing activities, supplier performance, costs, and savings.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>Bachelor's degree in Business, Supply Chain Management, Engineering, Procurement, or a related field.</li><li>5 7 years of experience in sourcing, procurement, or supply chain management.</li><li>Minimum 3 5 years of hands-on experience sourcing machinery, equipment, or structural components from China and other international markets.</li><li>Strong knowledge of the Chinese supplier and manufacturing ecosystem.</li><li>Experience in sourcing heavy machinery, industrial equipment, or structural components is highly desirable.</li><li>Experience in the amusement ride/outdoor entertainment industry will be a strong advantage.</li><li>Strong supplier negotiation, cost analysis, and vendor management skills.</li><li>Good understanding of international logistics, import processes, and customs procedures.</li><li>Strong knowledge of supplier quality and compliance requirements.</li><li>Excellent English communication skills; Mandarin proficiency is a significant advantage.</li><li>Good understanding of Chinese business culture and negotiation practices.</li><li>Strong analytical, problem-solving, and decision-making abilities.</li><li>Ability to work independently in a fast-paced, international environment.</li><li>Willingness to travel internationally on a need basis.</li></ul>

<strong>Job Qualifications<br><br></strong>Ideally with a relevant degree or diploma in Hospitality or Tourism Management. Minimum<strong>2 years of experience in Food &amp; Beverage operations</strong>, preferably within a luxury hotel environment. Good communication, interpersonal, problem-solving and supervisory skills are essential.<br><br><strong>Key Areas of Responsibility – F&amp;B Supervisor<br><br></strong><ul><li> Customer Service<br><br></li></ul>› Ensures consistently high standards of service and guest satisfaction in line with hotel and brand standards.<br><br>› Handles guest requests, feedback and complaints professionally and ensures appropriate follow-up.<br><br>› Builds positive relationships with guests and maintains professional interactions with colleagues.<br><br>› Demonstrates thorough menu knowledge and supports the team in recommendations, upselling and personalized service.<br><br><ul><li> Operational<br><br></li></ul>› Supervises the daily operation of the assigned outlet and ensures smooth and efficient service.<br><br>› Ensures all brand standards, service procedures and departmental guidelines are consistently followed.<br><br>› Maintains cleanliness, organization and readiness of both front and back-of-house areas.<br><br>› Coordinates closely with Kitchen, Beverage, Housekeeping and other departments as required.<br><br>› Ensures proper cashiering, billing and Micros procedures are followed.<br><br>› Supports preparations for events, functions and special operational requirements.<br><br>› Remains hands-on and visible in the outlet, particularly during busy service periods.<br><br>› Assists with inventory checks, stock control and proper handling of operating equipment and supplies.<br><br><ul><li> Financial<br><br></li></ul>› Supports the Outlet Manager in achieving revenue targets while controlling operational costs.<br><br>› Encourages upselling and ensures appropriate revenue-generating opportunities are maximized.<br><br>› Ensures accurate handling of cash, credit card transactions and financial documentation in accordance with hotel procedures.<br><br><ul><li> Team Supervision<br><br></li></ul>› Supervises team attendance, punctuality, grooming and adherence to uniform standards.<br><br>› Provides daily guidance, coaching and support to ensure consistent service delivery.<br><br>› Conducts briefings and ensures employees are aware of hotel information, promotions and operational requirements.<br><br>› Supports training and development of team members and reinforces GHM values and service standards.<br><br>› Ensures compliance with hotel policies, hygiene, health and safety, fire and security procedures.<br><br><ul><li> Other Duties<br><br></li></ul>› Attends meetings, briefings and training sessions as required.<br><br>› Maintains a professional appearance and positively represents The Chedi Katara at all times.<br><br>› Supports other areas of the F&amp;B operation when required.<br><br>› Adapts to operational requirements and carries out any other reasonable duties assigned by management.

<p>We are seeking a creative and detail-oriented <strong>Graphic Designer – Video Editor</strong> to join our Marketing team. The role will be responsible for developing high-quality visual content, digital creatives, and video materials that support the Company's branding, marketing campaigns, corporate communications, and promotional activities.</p><p><br></p><p>Working closely with the Creative Manager and cross-functional Marketing, Digital, Content, and Communications teams, the successful candidate will create engaging designs and multimedia content while ensuring all creative outputs align with brand guidelines and business objectives.</p><p><br></p><p><strong>Job Responsibilities:</strong></p><p>• Design creative assets for social media, digital campaigns, presentations, brochures, advertisements, print materials, and corporate communications.</p><p>• Develop visually engaging graphics and marketing materials that maintain consistency with the Company's brand identity.</p><p>• Edit and produce high-quality videos for social media platforms, property promotions, marketing campaigns, corporate events, and internal communications.</p><p>• Create motion graphics, basic animations, and visual effects to enhance multimedia content.</p><p>• Perform photo editing, image retouching, and visual enhancements for marketing materials.</p><p>• Collaborate with Marketing, Content, Digital, and Communications teams to understand creative requirements and deliver projects on time.</p><p>• Adapt creative assets into different formats suitable for websites, digital platforms, presentations, and print applications.</p><p>• Provide creative ideas and design solutions to improve campaign engagement and audience experience.</p><p>• Maintain an organized library of creative files, templates, videos, and digital assets.</p><p>• Manage multiple creative projects while ensuring quality, accuracy, and timely delivery.</p><p><br></p><p><strong>Qualifications:</strong></p><p>• Bachelor’s degree or Diploma in Graphic Design, Multimedia, Visual Communication, or a related field.</p><p>• Minimum <strong>3–5 years of experience</strong> in graphic design and video editing, preferably within a real estate, hospitality, corporate, or creative agency environment.</p><p>• Advanced proficiency in Adobe Creative Suite, including <strong>Photoshop, Illustrator, Premiere Pro, and After Effects</strong>.</p><p>• Strong expertise in graphic design, video editing, typography, layout design, and visual storytelling.</p><p>• Experience creating digital content for social media platforms and marketing campaigns.</p><p>• Knowledge of motion graphics, animation, and basic visual effects (VFX).</p><p>• Arabic speaker required, with the ability to understand Arabic and English content layouts and typography.</p><p><br></p><p>If you have the required creative experience and are interested in this opportunity:</p><ol><li>Please complete and submit the Application Form.</li><li>Submit your latest CV and portfolio through <strong>Easy Apply</strong>.</li></ol><p><br></p>

<p>The IT Project Manager will be responsible for planning, executing, monitoring, and successfully delivering IT projects within the approved scope, schedule, budget, and quality requirements. The role requires effective coordination with clients, internal departments, technical teams, and management to ensure that project objectives are achieved, and business requirements are properly addressed. Duties and Responsibilities • Manage IT projects throughout the complete project lifecycle, from initiation and planning through execution, monitoring, handover, and formal closure. • Develop detailed project plans covering scope, activities, milestones, timelines, resource requirements, dependencies, risks, and deliverables. • Coordinate with clients and internal stakeholders to gather, document, validate, and manage business and technical requirements. • Allocate project resources and closely monitor workload, utilization, performance, and Conduct project kick-off meetings, progress meetings, steering committee meetings, and project closure meetings. • Maintain project documentation, including project charters, schedules, status reports, meeting minutes, risk registers, issue logs, change requests, decision logs, and acceptance certificates. • Monitor project progress against the approved baseline and implement corrective actions when delays, risks, or deviations are identified. • Manage changes to project scope, schedule, budget, and deliverables through a documented change-control process. • Identify, assess, escalate, and monitor project risks, issues, dependencies, and constraints. • Track project budgets, costs, purchase orders, invoices, contractual milestones, and resource utilization. • Ensure that all project deliverables undergo the required internal quality review before submission to the client. • Provide regular project-status reports and management dashboards covering progress, achievements, upcoming activities, risks, issues, and required decisions. • Ensure timely communication and escalation of critical matters to senior management. • Manage client expectations and maintain professional relationships throughout the project. • Obtain formal client approval and acceptance of project deliverables and completion. • Conduct lessons-learned sessions and maintain proper records for continuous improvement. • Ensure projects comply with organizational policies, contractual obligations, information-security requirements, and applicable regulatory standards.</p><p>Qualification and Experience: Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, Project Management, or a related. Experience handling government or semi-government clients would be an advantage. Experience managing project budgets, schedules, resources, risks, clients, and deliverables. Previous experience working in Qatar or the GCC is preferred. Experience: Minimum 2 to 3 years Certification: PMP or PRINCE2, Certified ScrumMaster, PMI-ACP, or other Agile certification</p>

<p>We are seeking an experienced <strong>Marketing Manager – Automotive</strong> to lead the development and execution of marketing strategies that strengthen brand presence, increase customer engagement, and support business growth.</p><p><br></p><p>The role will oversee brand management, digital marketing, integrated campaigns, product launches, events, and market intelligence. The successful candidate will work closely with sales and other business teams to ensure marketing activities are aligned with commercial objectives, brand standards, and customer expectations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and execute annual marketing strategies and plans aligned with automotive business objectives, sales targets, and brand positioning.</li><li>Plan and manage integrated marketing campaigns across digital, social media, traditional media, CRM, and other customer touchpoints.</li><li>Lead brand management activities and ensure consistent implementation of brand guidelines across all marketing communications.</li><li>Drive digital marketing initiatives, including social media, paid media, SEO, SEM, lead-generation campaigns, and online customer engagement.</li><li>Plan and coordinate new vehicle launches, showroom activations, exhibitions, customer events, and promotional campaigns.</li><li>Analyze market trends, customer insights, competitor activities, and campaign performance to identify opportunities and support business decisions.</li><li>Partner closely with sales teams to develop campaigns that generate qualified leads, increase showroom traffic, and support sales conversion.</li><li>Manage the marketing budget, media plans, agencies, suppliers, and external partners to ensure effective use of resources and measurable results.</li><li>Monitor marketing KPIs, campaign ROI, lead generation, customer engagement, and other performance indicators, providing regular reports and recommendations.</li><li>Build strong relationships with OEM/principal partners and ensure local marketing activities are aligned with regional and global brand requirements.</li></ul><p><br></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.</li><li>Minimum <strong>10 years of marketing experience</strong>, preferably within the automotive industry.</li><li>Strong experience in automotive brand management, integrated campaigns, digital marketing, product launches, and customer engagement.</li><li>Good understanding of the <strong>GCC automotive market</strong>, customer behaviour, competitive landscape, and emerging industry trends.</li><li>Proven experience managing marketing budgets, media planning, agencies, events, and external partners.</li><li>Strong analytical capability with experience using marketing data, KPIs, and campaign performance insights to support decision-making.</li><li>Excellent communication, stakeholder management, and leadership skills, with the ability to work effectively in a fast-paced and commercially driven environment.</li></ul><p><br></p>

<p>At Zulal Wellness Resort, we are seeking an experienced and passionate Spa Manager to lead our exceptional Spa operations. This role is responsible for ensuring operational excellence, delivering personalized and outstanding guest experiences, developing innovative spa treatments and services, and leading a high-performing team in alignment with Zulal’s and Chiva-Som’s renowned wellness philosophy. The successful candidate will champion service excellence, foster a culture of teamwork and continuous improvement, and contribute to strengthening the resort’s position as a world-class wellness destination.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Lead Spa Operations:</strong> Oversee the overall Spa operation, ensuring exceptional service delivery in line with Zulal Wellness Resorts standards and local health regulations.</li><li><strong>Elevate Guest Experience:</strong> Build trusted guest relationships and ensure personalized, high-quality treatments that consistently exceed expectations.</li><li><strong>Drive Team Excellence:</strong> Lead, coach, and develop the Spa team through effective communication, training, collaboration, and strong service standards.</li><li><strong>Innovate Spa &amp; Wellness Services:</strong> Develop and implement new treatments, services, and programs while staying ahead of local and international Wellness trends.</li><li><strong>Maximize Business Performance:</strong> Monitor guest engagement, identify revenue opportunities, and implement strategies to achieve business and financial targets.</li><li><strong>Ensure Operational Excellence:</strong> Maintain the highest standards of cleanliness, hygiene, presentation, equipment readiness, and overall Spa environment.</li><li><strong>Manage Financial &amp; Administrative Performance:</strong> Control budgets, monitor expenses, oversee financial reporting, inventory, purchase orders, and operational documentation.</li><li><strong>Champion Continuous Improvement:</strong> Analyze guest feedback, address concerns promptly, and continuously identify opportunities to enhance services, programs, and overall Spa performance.</li></ul><p><br></p><p><br></p><p><strong>Qualifications &amp; Requirements</strong></p><ul><li><strong>Education &amp; Certification:</strong> Bachelor’s degree in Wellness, Spa Management, or a related field preferred, with internationally recognized Spa certifications such as <strong>CIBTAC or CIDESCO</strong>.</li><li><strong>Luxury Spa Experience:</strong> Proven experience in the Spa industry, preferably within a <strong>luxury resort environment</strong>, with strong knowledge of spa treatments, beauty services, and treatment/menu design.</li><li><strong>Leadership &amp; Team Development:</strong> Demonstrated ability to lead multicultural teams, with strong skills in coaching, mentoring, performance management, collaboration, and fostering a sense of connection and belonging.</li><li><strong>Strategic &amp; Business Acumen:</strong> Strong critical and strategic thinking, problem-solving, negotiation, influencing, organization, time management, and commercial awareness.</li><li><strong>Personal &amp; Interpersonal Excellence:</strong> Positive, empathetic, ethical, reliable, adaptable, creative, and approachable, with excellent communication, customer service, cultural awareness, and relationship-building skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General Accountant <ul> <li><span>Posting Date</span>: 27/09/2026</li> <li><span>Ref</span>: OAG-01</li> <li><span>Position</span>: General Accountant</li> <li> </li><li><span>Location</span>: Qatar</li> <li><span>City</span>: Doha</li> <li> </li><li><span>Sector</span>: Restaurants and Food Chains</li> <li><span>Years of Experience</span> 5 to 8 years</li> <li> </li><li><span>Qualification</span>: Bachelor’s degree in Accounting or Finance (CA / ACCA qualification preferred)</li> <li><span>Salary</span>: Market Rate</li> <li><span>Workdays</span>: </li> <li> </li><li><span>Description</span>: Our client is an expanding restaurant and food service chain operating multi-branch outlets in Doha, Qatar. Focused on commercial growth, operational controls, and high-volume retail service, the company is seeking a diligent, analytical General Accountant to take full ownership of day-to-day accounting operations, POS revenue reconciliations, inventory/food costing controls, and supplier ledger management while reporting directly to the Finance Manager / Chief Accountant. Key Responsibilities <ul> <li>Full-Cycle Accounting &amp; General Ledger: Execute all stages of the accounting cycle (AP, AR, accruals, prepayments, fixed assets); lead month-end/year-end closings, trial balances, and daily bank/credit card merchant settlements across branches.</li> <li>Restaurant Revenue &amp; Food Costing: Audit daily POS sales data against bank deposits and delivery aggregator reports (Talabat, Snoonu, Rafeeq); track central kitchen/store inventory movements, recipe costing, wastage, and conduct periodic stock counts.</li> <li>ERP Operation &amp; Excel Reporting: Log financial entries on Tier-2/Tier-3 ERP systems (Odoo, Microsoft Dynamics); build advanced Excel models for branch profitability, operational cost breakdowns, and cash position updates.</li> <li>Audit &amp; Statutory Compliance: Prepare schedules and supporting documentation for internal and annual statutory audits in compliance with IFRS and Qatari tax/regulatory standards (GTA, municipal fees).</li> </ul> Key Qualifications <ul> <li>Experience: 5 to 8 years of solid accounting experience, with demonstrated exposure to restaurants, hospitality, or multi-outlet F&amp;B chains.</li> <li>Education &amp; Credentials: Bachelor’s degree in Accounting or Finance; Chartered Accountant (CA) or ACCA qualification is strongly preferred.</li> <li>Technical Mastery: Expertise in end-to-end accounting, F&amp;B food costing, store inventory control, Tier-2/Tier-3 ERP platforms (Odoo, Dynamics), and advanced Excel financial modeling.</li> <li>Languages: Professional fluency in English mandatory; Arabic is a plus.</li> <li>Location/Mobility: Based in Doha, Qatar (Inside Qatar preferred with valid QID and transferable sponsorship/NOC).</li> <li>Work Logistics: 6 working days per week; immediate to 30-day joining preference.</li> </ul> <br> <br> More<br> </li> </ul> <br> <br> </div>

General Information<br><br><strong>Ref #</strong> 250000H0<br><br><strong>Location:</strong> Qatar-Doha<br><br><strong>Job family:</strong> Cargo &amp; Airport Operations<br><br><strong>Closing Date:</strong> 2026-10-12<br><br><strong>Description<br><br></strong><strong>About the role:<br><br></strong><strong>Skills<br><br></strong>Hamad International Airport is seeking a highly skilled and organized individual to join our team as <strong>Manager Customer Service and Accessibility</strong>. If you thrive in a dynamic environment, possess excellent customer service experience, develop and implement customer service strategies, communication skills, and have a proven track record in fostering a culture of continuous improvement and inclusivity and, can help us to achieve this ambition by:<br><br><ul><li>Support MATAR customer experience strategic objectives to provide a continuous path of improvement for airports in the area of accessibility for passengers with disabilities.</li><li>Develop and implement policies, programs and processes that demonstrate a continuous evolving strategy to measure, evaluate, and improve HIA accessibility management and culture</li><li>Delivers customer-oriented metrics and analytics by evaluating available data and methods to select measurements, reports and metrics that provide clear and valuable insights about customer needs and satisfaction.</li><li>Driving innovation in service delivery, leveraging technology to improve responsiveness and inclusivity</li><li>Manages and takes end to end ownership of customer service strategy for MATAR Terminal Operations and develops and implements customer service policies, standards, and procedures to maintain or increase customer satisfaction.</li><li>Support terminal operations shift leaders to monitor and manage the day-to-day delivery of customer service policies, standards, and procedures to maintain or increase customer satisfaction.</li><li>Manage, control and monitor the training programs (customer service &amp; accessibility) for MATAR employees and stakeholders to ensure their skills and knowledge contribute to maintain and improve customer satisfaction.<br><br></li></ul>Qualification<br><br><strong>About You<br><br></strong><ul><li>Relevant College or University qualification to min bachelor’s level or equivalent</li><li>Minimum 8 years of relevant experience</li><li>Proven senior influencing and relationship management skills that demonstrate ability to balance and manage diverse stakeholder interest.</li><li>Strategic thinker and change agent. Ability to challenge current practices and to generate support for/and drive through change.</li><li>Strong people management, creates an empowering environment, encouraging individual ownership and initiative</li><li>Managerial skills - Ability to delegate work, set clear direction and manage workflow. Strong mentoring and coaching skills. Ability to train and develop subordinate's skills. Ability to foster teamwork among team members.<br><br></li></ul>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=250000H0