Model Jobs in Qatar 2026 | Latest Tanqeeb Jobs

Full Time

Vertical Operations Director

On-site - Qatar - Lusail 27 July 2026

Information Technology

???? Welcome to Your Next Adventure! The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem. This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards. The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets. ???? What You’ll Get Your Hands On Grocery Operations Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners. Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations Own the operational performance of laundry partners and end-to-end laundry order flow. Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations Own the operational execution of ticketing services, events, bookings, and related customer experiences. Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism. Additional Verticals And Business Areas Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas: Retail Operations For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners. Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations Own the overall marketplace health across multiple verticals. Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations Lead operational readiness for new Snoonu verticals before launch. Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear. ????‍♂️ The Magic You Bring Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

Full Time

Vertical Operations Director

On-site - Qatar - Lusail 6 July 2026

Information Technology

???? Welcome to Your Next Adventure! The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem. This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards. The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets. ???? What You’ll Get Your Hands On Grocery Operations Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners. Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations Own the operational performance of laundry partners and end-to-end laundry order flow. Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations Own the operational execution of ticketing services, events, bookings, and related customer experiences. Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism. Additional Verticals And Business Areas Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas: Retail Operations For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners. Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations Own the overall marketplace health across multiple verticals. Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations Lead operational readiness for new Snoonu verticals before launch. Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear. ????‍♂️ The Magic You Bring Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

Full Time

AI Engineer

Remote - Qatar - Doha 7 July 2026

Information Technology

???? Welcome to Your Next Adventure! We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate. ???? What You’ll Get Your Hands On Technical Leadership & Architecture Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis. Conversational AI & Chatbot Development Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets. Agentic AI Pipelines Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions. AWS Infrastructure & MLOps Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems. R&D & Innovation Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use. ????‍♂️ The Magic You Bring Education Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field. Experience 5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders. LLMs & Generative AI (Core) Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety. AWS Services (Core) Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures. Backend & Engineering Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices. ✨ Bonus Points If You Have Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

Full Time

AI Engineer

Remote - Qatar - Doha 7 July 2026

Information Technology

???? Welcome to Your Next Adventure! We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate. ???? What You’ll Get Your Hands On Technical Leadership & Architecture Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis. Conversational AI & Chatbot Development Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets. Agentic AI Pipelines Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions. AWS Infrastructure & MLOps Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems. R&D & Innovation Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use. ????‍♂️ The Magic You Bring Education Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field. Experience 5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders. LLMs & Generative AI (Core) Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety. AWS Services (Core) Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures. Backend & Engineering Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices. ✨ Bonus Points If You Have Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

Full Time

AI Engineer

Remote - Qatar - Doha 7 July 2026

Information Technology

???? Welcome to Your Next Adventure! We are looking for a Senior AI Engineer to join Snoonu's R&D team as a technical anchor for our conversational AI and agentic automation strategy. You will lead the design and delivery of production-grade chatbot systems powered by AWS and frontier LLMs (Claude-first), and architect Agentic AI pipelines that encode Snoonu's SOPs into autonomous, reliable workflows across customer support, order verification, and logistics. Beyond building, you will set technical standards, guide junior engineers, and act as a key decision-maker in choosing the next technology directions the team will discover and dominate. ???? What You’ll Get Your Hands On Technical Leadership & Architecture Own the end-to-end architecture of Snoonu's conversational AI and agentic automation platform — from LLM selection and prompt strategy to cloud infrastructure and observability. Define engineering standards, design patterns, and best practices for AI system development; conduct design reviews and enforce quality bars. Mentor and guide junior/mid-level engineers; review code, provide technical feedback, and accelerate the team's LLM engineering capabilities. Partner directly with the R&D Director to evaluate emerging technologies, shape the team's technical roadmap, and present recommendations with trade-off analysis. Conversational AI & Chatbot Development Lead the design and delivery of multi-channel chatbots (web, Whats App, app) using AWS Lex, Bedrock, and API Gateway integrated with Claude or other LLMs. Own complex dialogue system challenges: multi-turn reasoning, context persistence, intent disambiguation, and graceful fallback strategies. Integrate chatbots with Snoonu's backend services (order management, CRM, logistics APIs) via secure, scalable RESTful/event-driven patterns. Drive LLM evaluation cycles — benchmark model versions, prompt strategies, and RAG configurations against production quality and cost targets. Agentic AI Pipelines Architect Agentic AI systems that encode Snoonu SOPs as autonomous, multi-step workflows for customer support, order verification, and logistics operations. Select and govern the right orchestration approach (Lang Graph, Crew AI, Bedrock Agents, Step Functions) per use case — with a clear rationale on reliability, debuggability, and scalability. Design robust memory, context management, tool-use, and guardrail layers to ensure agents behave predictably in adversarial or edge-case conditions. Establish human-in-the-loop checkpoints, confidence thresholds, and escalation paths — ensuring agents augment rather than replace human judgment in critical decisions. AWS Infrastructure & MLOps Design and own the cloud backbone for AI services: Lambda, ECS/Fargate, SQS/SNS, Dynamo DB, S3, Cloud Watch, and Bedrock — with a focus on scalability, cost, and reliability. Build CI/CD pipelines for prompt versioning, model rollout, A/B testing, and automated evals before production deployment. Define and enforce monitoring standards for drift, latency, cost, and failure rates across all deployed AI systems. R&D & Innovation Lead frontier model evaluation — benchmark Claude, GPT, LLaMA, Mistral, and emerging open-weight models against Snoonu's specific use cases and constraints. Identify and prototype the next high-leverage AI capability the team should build — bring experiments from idea to validated proof-of-concept with clear go/no-go criteria. Produce high-quality technical documentation: architecture decision records, experimental results, and prompt engineering playbooks for team-wide use. ????‍♂️ The Magic You Bring Education Bachelor's or Master's degree in Computer Science, AI, Software Engineering, or a related field. Experience 5–8 years of hands-on software engineering experience, with at least 3 years focused on LLM-based systems, conversational AI, or agentic architectures. Demonstrated track record of owning and shipping production AI systems end-to-end — not just models, but the full stack from API to monitoring. Portfolio, Git Hub, or detailed case studies required. Prior experience in a senior IC or tech lead role: setting technical direction, conducting design reviews, and mentoring engineers. Strong Python and backend development skills (Fast API / Flask preferred); ability to write clean, production-grade, maintainable code. Research-driven mindset — obsessed with what's next in AI; able to translate frontier research into production value quickly. Extreme ownership: you define the problem, architect the solution, ship it, and hold yourself accountable for outcomes — without waiting to be told. Strong business context awareness — you think about ROI, operational impact, and user outcomes, not just technical elegance. Senior communicator: can explain complex agent design trade-offs to non-engineers, write compelling technical proposals, and influence direction through clarity of thought. Thrives in ambiguity — can operate effectively in fast-paced R&D environments where the problem definition evolves alongside the solution. Natural multiplier: makes the engineers around them better through code reviews, design feedback, and knowledge sharing. Collaborative and direct — comfortable pushing back on requirements and raising risks early, not just executing orders. LLMs & Generative AI (Core) Deep experience with Anthropic Claude (claude-3 / claude-sonnet / claude-opus) via API and AWS Bedrock — prompt engineering, tool use, and multi-turn reasoning. Familiarity with Open AI GPT models and open-weight models (LLaMA 3, Mistral, Phi) — fine-tuning, quantization, and local inference is a strong plus. Retrieval-Augmented Generation (RAG): vector databases (Open Search, Pinecone, pgvector), embedding models, and hybrid search. Agentic frameworks: Lang Chain / Lang Graph, Crew AI, Auto Gen, or AWS Bedrock Agents. Prompt engineering, system prompt design, evaluation (evals), and red-teaming for production safety. AWS Services (Core) Amazon Bedrock — model invocation, Agents for Bedrock, Knowledge Bases. Amazon Lex v2 — intents, slots, fulfillment Lambda, conversation logs. Lambda, API Gateway, Step Functions, SQS/SNS, Dynamo DB, S3, Cloud Watch. IAM, VPC, Secrets Manager — security and environment best practices. Experience with event-driven and serverless architectures. Backend & Engineering Python — OOP, async, clean code; REST API design with Fast API or Flask. Containerization: Docker; orchestration experience (ECS / EKS) is a plus. Git, CI/CD pipelines, automated testing, and prompt versioning practices. ✨ Bonus Points If You Have Experience running local LLaMA inference (Ollama, v LLM, Hugging Face Transformers). Exposure to voice bots, STT/TTS pipelines, or multi-modal AI. Knowledge of logistics, e-commerce, or delivery operations domains. Arabic language NLP experience (Snoonu serves Qatar). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers ???? Be Customer Obsessed: “Focus on the customer and all else will follow.” ???? Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” ???? Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” ????Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” ???? Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” ????‍???? It's All About People: “Be a team player; together we are stronger.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

Bayt

Hospital Pharmacist

On-site - Qatar 10 September 2026

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary To provide proper performance of functions involved in the safe, efficient distribution of medications, in accordance with relevant laws, rules, regulations and standards of pharmaceutical care. Job Responsibilities 1 Reviews prescriptions to determine the appropriateness of medication therapy. Processes both cash and insurance prescriptions. Ensures the cash collection is secure and correct at all times. Contacts insurance companies to resolve billing issues. Properly handles controlled medications and prescriptions and ensures the controlled medication stock is correct and secure at all times. Advises patient on the correct administration of drugs. Monitors patient medication profile in order to prevent drug interactions, allergic and adverse drug reactions. Provides drug information and communicates with prescribers and other staff regarding drug therapy or safe drug handling. Performs patient teaching functions on appropriate use of medications. Performs quality control checks in accordance with departmental procedures. Compounds and dispenses medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients, or oversees these activities. Monitors and reports adverse drug reaction and medication errors. Selects medications and alternatives. Conducts orientation, training, and educational programs as required. Conducts quality improvement tasks in conjunction with other staff members. Job Responsibilities 2 Monitors and oversees that the Pharmacy is kept in a neat, clean and orderly fashion. Performs all duties in a professional, effective, and confidential manner. Performs all other duties as required or assigned. Actively participates in the departmental Quality Improvement Program Actively participates in departmental motivational program to enhance patient / customer relations. Introduces himself to the patient and explains the therapy at all times. Supports hospital policies and serves as a professional role model for all staff. Effectively communicates with colleagues, superiors, and all medical staff and maintains a positive attitude. Effectively communicates with patients and their families. Additional Responsibilities 3 Job Knowledge & Skills Knowledge of actions, side effects, appropriate use of commonly employed drugs, antibiotic utilization, evaluation, drug therapeutic monitoring, adverse drug reaction monitoring, patient chart review and selection of alternatives. Knowledge of local revenue cycle policies and procedures Knowledge of current technology and pharmacy systems for distribution of medications Knowledge of pharmaceutical and medical terminology abbreviations and symbols. Job Experience Minimum of 2 years of experience in retail pharmacy. Experience in hospital setting is preferred Pharmacist licensure from MOPH in Qatar Minimum of 1 year experience in GCC Competencies Agility Patient Assessment L3 Medication Preparation and Dispensing L3 Pharmacotherapy and Clinical Knowledge L3 Prescription and Medication Management L3 Therapeutic Drug Monitoring L3 AI Fluency Leadership Quality Resilience Education Bachelor's Degree in Pharmacy </div>

Full Time LinkedIn

Director

On-site - Qatar - Lusail 18 August 2026

Information Technology

???? Welcome to Your Next Adventure! The Vertical Operations Director is responsible for owning and scaling the operational performance of Snoonu’s key business verticals, including grocery, laundry, ticketing, and any future verticals launched under Snoonu’s ecosystem. This role ensures that each vertical operates with clear ownership, strong execution, high service quality, and profitable growth, while maintaining Snoonu’s customer obsession and operational standards. The Vertical Operations Director is not only responsible for day-to-day operations, but also for building scalable operating models, improving unit economics, solving cross-functional issues, and ensuring that each Non-food vertical is ready to grow in Qatar and future markets. ???? What You’ll Get Your Hands On Grocery Operations Own the operational performance of grocery, supermarket, convenience, and quick-commerce partners. Ensure product availability, stock accuracy, pricing accuracy, and substitution processes are properly managed. Reduce missing items, wrong items, out-of-stock issues, and delayed grocery orders. Improve picking, packing, and handover processes with partners. Work with category, merchant, logistics, and product teams to improve the grocery customer journey. Build operating standards for grocery partners, including item accuracy, cold-chain sensitivity, packaging, and delivery readiness. Monitor grocery fulfillment time and customer complaint trends. Support the development of dark-store or quick-commerce models if required. Improve grocery basket experience, repeat purchase, and reliability. Laundry Operations Own the operational performance of laundry partners and end-to-end laundry order flow. Manage the full laundry journey from pickup to partner processing to delivery. Ensure clear SLAs for pickup, cleaning, ironing, packaging, and return delivery. Reduce delays, damaged items, missing items, wrong items, and customer complaints. Build quality control standards for laundry partners. Ensure proper item tagging, tracking, and handover processes. Work with product and logistics teams to improve scheduling, pickup windows, and customer notifications. Create escalation processes for high-value items, lost items, or damaged items. Improve customer trust in the laundry vertical through reliability, transparency, and service recovery. Ticketing Operations Own the operational execution of ticketing services, events, bookings, and related customer experiences. Ensure ticket inventory, availability, pricing, and event details are accurate. Coordinate with event organizers, venues, partners, product, finance, and customer support. Manage operational readiness before, during, and after major events. Reduce customer issues related to ticket access, QR codes, refunds, cancellations, and event changes. Create clear SOPs for event-day support and escalation. Ensure smooth settlement and reporting with ticketing partners. Support major event launches with risk assessment and operational planning. Build scalable ticketing processes for future expansion into entertainment, experiences, sports, and tourism. Additional Verticals And Business Areas Based on Snoonu’s business model, the Vertical Operations Director may also oversee or support the following areas: Retail Operations For flowers, pharmacies, electronics, beauty, gifts, fashion, and general retail partners. Improving item accuracy, merchant readiness, fulfillment time, packaging, and delivery handover. Reducing cancellations, unavailable items, wrong items, and poor packaging complaints. Building SOPs for sensitive categories such as pharmacy, flowers, electronics, and gifts. Supporting category-specific service standards. Marketplace Operations Own the overall marketplace health across multiple verticals. Monitor supply availability across merchants and categories. Ensure strong coordination between merchant operations, logistics, product, and customer support. Improve operational KPIs across all marketplace verticals. Identify marketplace gaps such as low availability, weak fulfillment, poor merchant compliance, or high complaint rates. Support new vertical launches with proper operating models and readiness checks. New Vertical Launch Operations Lead operational readiness for new Snoonu verticals before launch. Define the operating model for each new vertical. Build SOPs, SLAs, partner requirements, customer support flows, and escalation rules. Run pilot launches before scaling. Identify operational risks before public launch. Work with product to ensure the customer journey is ready. Work with finance to validate pricing, commission, refunds, and settlement processes. Ensure logistics capacity and delivery requirements are clear. ????‍♂️ The Magic You Bring Vertical Strategy and Operating Model ( Define the operating model for each vertical; Set operational priorities, KPIs, and service standards; Translate Snoonu’s business goals into clear execution plans). Operational Performance ( Own the day-to-day performance of each vertical; Monitor key metrics; Identify operational bottlenecks and solve them with clear owners; Ensure every vertical has weekly performance reviews and action plans). Customer Experience ( Ensure every vertical delivers a customer experience aligned with Snoonu’s standards; Work closely with Customer Experience and Customer Support to understand complaints and root causes; Reduce repeated failures that create customer dissatisfaction; Ensure service recovery rules are clear for each vertical; Protect the customer first, then fix the root cause internally) . Partner and Merchant Operational Excellence ( Set clear operational requirements for merchants and partners; Hold partners accountable for repeated failures; Work with commercial and account management teams to improve partner performance; Ensure partners understand Snoonu’s standards for preparation, availability, packaging, handover, and customer experience; Recommend corrective actions for underperforming partners). Cross-Functional Leadership ( This role must connect all departments to ensure that vertical issues are solved end-to-end). SOPs, SLAs, and Governance ( Create and maintain SOPs for each vertical; Define clear SLAs for merchants, operations, logistics, and support teams; Build escalation processes for critical issues; Ensure every team knows who owns each type of problem; Standardize processes across verticals to reduce confusion and improve execution) . Data, Reporting, and Business Reviews ( Build dashboards for each vertical; Track daily, weekly, and monthly performance; Identify trends, risks, and repeated failures; Present clear business reviews to leadership; Convert data into action plans, not just reports). Profitability and Unit Economics ( Work with finance and commercial teams to improve vertical profitability; Monitor cost-to-serve across each vertical; Identify operational inefficiencies that affect margins; Improve delivery batching, fulfillment efficiency, partner terms, and refund leakage; Ensure growth does not come at the cost of poor economics). Team Leadership ( Build and lead strong vertical operations teams; Define clear responsibilities for each vertical manager; Set performance expectations and accountability; Coach team members to solve problems independently; Build a leadership culture where every vertical has a clear owner). Inside Snoonu’s Universe Snoonu is Qatar’s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more – all in one place. Powered by tech, driven by a global team, and obsessed with making life easier. The Dream We’re Chasing To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time. The Quest We’re On To radically transform how people live by leveraging technology to connect them with endless possibilities. Our Everyday Superpowers Be Customer Obsessed: “Focus on the customer and all else will follow.” Act with Integrity: “We are honest, ethical, and trustworthy in everything we do.” Be Curious and Creative: “We constantly innovate and create solutions to bring a lasting positive impact.” Lead by Example and Take Ownership: “Be the change you want to see and take ownership.” Work Smart and Deliver Results: “You can do more by doing less, better, and faster.” It's All About People: “Be a team player; together we are stronger.” Real Builders Ship: “We turn ideas into products, plans into action, and challenges into opportunities.” Perks & Worklife Magic At Snoonu ???? Global Vibes – Collaborate with a worldwide crew. ???? Brain Boosters – Learning budgets, access to courses, and tools for your growth. ???? Builder’s Playground – Own your tasks, own your path! We’re big on autonomy. ????️ Flexible Time Off – We take recharging seriously. Generous leave and wellness policies. ????️ Agile Everything – Scrum isn’t a buzzword here. It’s how we roll, from product to ops. Great Place to Work® Certified We’re certified as a Great Place to Work®, a recognition that celebrates a culture we’ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work. Certified for Excellence Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people. Beyond the Code: Giving Back Matters We don’t just build apps. We’re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we’re always finding ways to do better—and we invite you to be a part of that mission. Diversity Isn’t Just a Buzzword At Snoonu, fairness and inclusion are the foundation of everything we do. We’re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here. Let’s Build the Future Together Apply now to join a team where your contributions spark a change and your voice is heard. Let’s make some magic together. Stay in the loop—connect with us on Linked In!

Naukri Gulf

Department Manager

On-site - Qatar - Doha 7 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> POSITION OBJECTIVE - Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales - Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures - End to end store responsibility in absence of Store Manager - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales - Provide feedback to the Store Manager and Area Manager with regards to employees and products Key Responsibilities - Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales - Assisting the Store Manager in implementation of operating procedures at the store as per the company standards - Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times - Regularly audits own store administration and resolve any issues - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store responsibility in absence of Store Manager - Must be physically fit to stand for extended hours and heavy lifting </div></section>

<section>وصف الوظيفةالأدوار والمسؤوليات<div class="paragraph"> OBJECTIVE OF THE POSITION - ضمان أعلى مستويات خدمة العملاء المقدمة من قبل موظفي البيع بالتجزئة والتأكد من امتلاكهم المهارات والدعم اللازمين لتعظيم المبيعات - مساعدة مدير المتجر في تشغيل المتجر بكفاءة وربحية وفقاً لسياسات وإجراءات الشركة - المسؤولية الكاملة عن المتجر في غياب مدير المتجر - الترويج لبرنامج ولاء الشركة لتعظيم الولاء والمبيعات المتكررة - تقديم الملاحظات لمدير المتجر والمدير الإقليمي بخصوص الموظفين والمنتجات المسؤوليات الرئيسية - يجب أن يكون مظهره عصرياً ومهندماً وأن يمتلك معرفة محدثة بالمنتج لضمان أقل خسارة في المخزون - يحافظ على معرفة المنتج الجديد والاتجاهات وتوجيهات الموضة في جميع الأوقات للرد بفعالية وتوقع احتياجات العملاء - التأكد من أن موظفي التجزئة يمتلكون مهارة تقديم أعلى مستويات خدمة العملاء لتعظيم المبيعات - مساعدة مدير المتجر في تطبيق إجراءات التشغيل في المتجر وفقاً لمعايير الشركة - التأكد من الالتزام بسياسات وإجراءات العلامة التجارية والشركة من قبل جميع الموظفين في جميع الأوقات - إجراء تدقيقات منتظمة لإدارة المتجر الخاص به وحل أي مشاكل - إدارة الجدول اليومي للإطفاء والإجازات والمظالم للموظفين في التجزئة - الحفاظ على معايير العرض البصري في المتاجر طوال الوقت وفقاً لمعايير VM المحددة - الترويج لبرنامج ولاء Club Apparel للشركة للمبيعات المتكررة - تقديم الملاحظات لمدير المتجر و/أو المدير الإقليمي بخصوص الموظفين والمنتجات - التأكد من الوعي واليقظة في جميع الأوقات بالسلامة في المتجر دون أي إهمال - يجب أن يكون مطلعاً على العلامات التجارية المختلفة للمجموعة لتقديم عروض مقترحة للعملاء - المسؤولية الكاملة عن المتجر في غياب مدير المتجر - يجب أن يكون اللياقة البدنية تسمح بالوقوف لساعات طويلة ولرفع أشياء ثقيلة </div></section>

Naukri Gulf

Store Manager

On-site - Qatar - Doha 1 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph"> <div> POSITION OBJECTIVE </div> <div> - Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales </div> <div> - Implement operating procedures at the store as per the company and Brand standards </div> <div> - Promote the Loyalty Program of the company for maximizing loyalty and repeat sales </div> <div> - Provide feedback to the Area Manager and Operations Manager with regards to employees and products </div> Key Responsibilities - Brief and guide the staff on achievement of the daily / weekly / monthly sales target - Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss - Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs - Ensure minimal stock loss manage stockrooms - Implement the operating procedures at the store and ensure the brand and company’s policies and procedures are adhered by all the staff at all the times - Apply creative techniques to achieve / exceed the store sales target - Ensure has the required stock levels to maximize the sales - Weekly audit the store administration and resolve discrepancies if any - Manage the daily roaster, leave and grievances of the retail staff - Maintain the visual merchandising standards at the stores all the time as per set VM standards - Promote the Club Apparel Loyalty Program of the company for repeat sales - Supervise the store and provide feedback to the Area Manager with regards to the employees and products - Ensure awareness and vigilance at all times of security in the store without any negligence - Must be updated about the various brands of the group for suggestive selling to the customers - End to end store operations responsibility - Must be physically fit to stand for extended hours and heavy lifting </div></section>

<section>الوصف الوظيفيالأدوار والمسؤوليات<div class="paragraph"> <div> الهدف من المنصب </div> <div> - تحقيق أهداف الشركة، مع ضمان أعلى مستويات خدمة العملاء التي يقدمها موظفو التجزئة والتأكد من امتلاكهم المهارات والدعم المطلوب لتعظيم المبيعات </div> <div> - تنفيذ إجراءات التشغيل في المتجر وفق معايير الشركة والعلامة التجارية </div> <div> - ترويج برنامج الولاء الخاص بالشركة لتعظيم الولاء والمبيعات المتكررة </div> <div> - تقديم ملاحظات إلى مدير المنطقة ومدير العمليات فيما يتعلق بالموظفين والمنتجات </div> المسؤوليات الأساسية - الإيجاز وتوجيه الموظفين لتحقيق هدف المبيعات اليومي/الأسبوعي/الشهري - يجب أن يكون أنيقاً/مرتباً ويمتلك معرفة منتج حديثة لضمان الحد الأدنى من فقدان المخزون - يحافظ على معرفة بالمنتجات الجديدة والاتجاهات والتوجيهات في الموضة في جميع الأوقات للرد بفاعلية والتنبؤ باحتياجات العملاء - ضمان الحد الأدنى من فقدان المخزون إدارة مخازن - تنفيذ إجراءات التشغيل في المتجر والتأكد من الالتزام بسياسات وإجراءات العلامة التجارية والشركة من قبل جميع العاملين في جميع الأوقات - تطبيق تقنيات إبداعية لتحقيق / تجاوز هدف مبيعات المتجر - التأكد من وجود مستويات المخزون المطلوبة لتعظيم المبيعات - مراجعة إدارة متجر أسبوعياً وحل الت discrepancies إن وجدت - إدارة الجدول اليومي، الإجازات وشكاوى موظفي التجزئة - الحفاظ على معايير العرض المرئي في المتاجر طوال الوقت وفقاً لمعايير VM المحددة - ترويج برنامج ولاء Club Apparel الخاص بالشركة للمبيعات المتكررة - الإشراف على المتجر وتقديم ملاحظات إلى مدير المنطقة فيما يتعلق بالموظفين والمنتجات - التأكد من الوعي واليقظة في جميع أوقات الأمن في المتجر دون أي إهمال - يجب أن يكون مطلعاً على العلامات التجارية المختلفة ضمن المجموعة لبيع مقترَح للعملاء - مسؤولية تشغيل المتجر من البداية للنهاية - يجب أن يكون لائقاً جسدياً للوقوف لساعات طويلة والرفع الثقيل </div></section>

3 to 5 years Naukri Gulf

Caf & Dining Experience Manager

On-site - Qatar - Doha 25 August 2026

Administration

<div>Job Description</div> <ul> <li>Serve as the face and brand ambassador of the Traiteur concept, creating a warm, welcoming, and memorable experience for every guest.</li> <li>Oversee the daily front-of-house operations across the Traiteur Caf , Dine-in Area, Sushi Bar, and Live Arabic Bakery.</li> <li>Ensure a seamless guest journey from arrival to departure, delivering personalized and attentive service at every touchpoint.</li> <li>Welcome guests, manage seating arrangements, and maintain smooth guest flow during operating hours.</li> <li>Provide expert recommendations on menu offerings, signature dishes, beverages, and seasonal promotions to enhance the dining experience and maximize sales.</li> <li>Build strong guest relationships by anticipating needs, recognizing preferences, and ensuring guest satisfaction.</li> <li>Handle guest feedback, special requests, and service recovery promptly and professionally.</li> <li>Coordinate closely with culinary, bakery, sushi, and service teams to ensure efficient operations and consistent service delivery.</li> <li>Monitor service quality, cleanliness, ambiance, and presentation to maintain premium hospitality standards.</li> <li>Lead, coach, and motivate the front-of-house team, fostering a culture of exceptional service and continuous improvement.</li> <li>Conduct daily team briefings and ensure all team members are knowledgeable about menus, promotions, and service standards.</li> <li>Identify training needs and support the ongoing development of team members.</li> <li>Drive revenue through upselling, cross-selling, and promoting signature products and guest experiences.</li> <li>Monitor guest feedback, service trends, and operational performance, implementing improvements where needed.</li> <li>Ensure compliance with company policies, food safety, hygiene, health and safety, and brand standards.</li> <li>Collaborate with Marketing and Food & Beverage teams to support promotional campaigns, seasonal activations, and special events.</li> <li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend initiatives to enhance guest satisfaction and business performance.</li> <li>Act as a role model by demonstrating professionalism, leadership, and a genuine passion for hospitality.</li> </ul> <div>Qualifications</div> <ul> <li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Minimum 3 5 years of experience in luxury hotels, premium caf s, fine dining restaurants, or upscale lifestyle hospitality concepts.</li> <li>Previous experience in a supervisory or managerial front-of-house role is required.</li> <li>Experience in guest relations, restaurant operations, or luxury food & beverage concepts is highly desirable.</li> <li>Knowledge of food safety, hygiene, and HACCP standards.</li> </ul> <div> </div>

<div>الوصف الوظيفي</div> <ul> <li>يعمل كوجه العلامة التجارية وسفيرها لمفهوم Traiteur، مما يخلق تجربة دافئة ومرحّبة ولا تُنسى لكل ضيف.</li> <li>الإشراف على عمليات الاستقبال اليومية في موقع Traiteur Caf ، منطقة الطعام في المطعم، بار السوشي، وخبز عربي حي.</li> <li>ضمان رحلة ضيف سلسة من الوصول حتى المغادرة، وتقديم خدمة شخصية ومراعية عند كل نقطة تماس.</li> <li>ترحيب الضيوف، إدارة ترتيبات الجلوس، والحفاظ على انسيابية حركة الضيوف خلال ساعات التشغيل.</li> <li>تقديم توصيات خبيرة حول عروض القائمة، الأطباق المميزة، المشروبات، والعروض الموسمية لتعزيز تجربة تناول الطعام وزيادة المبيعات.</li> <li>بناء علاقات قوية مع الضيوف من خلال توقع احتياجاتهم، والتعرف على تفضيلاتهم، وضمان رضا الضيوف.</li> <li>التعامل مع ملاحظات الضيوف، الطلبات الخاصة، واستعادة الخدمة بسرعة وبشكل احترافي.</li> <li>التنسيق الوثيق مع فرق الطهي والمخبز والسوشي والخدمة لضمان عمليات فعالة وتقديم خدمة متسقة.</li> <li>مراقبة جودة الخدمة، النظافة، الجو، والتقديم للحفاظ على معيار الضيافة الفاخر.</li> <li>قيادة الفريق الأمامي، وتدريبهم وتحفيزهم، وتعزيز ثقافة خدمة استثنائية وتحسين مستمر.</li> <li>إجراء إحاطات يومية للفريق والتأكد من أن جميع أعضاء الفريق لديهم معرفة بقوائم الطعام، العروض، ومعايير الخدمة.</li> <li>تحديد احتياجات التدريب ودعم التطوير المستمر لأعضاء الفريق.</li> <li>رفع الإيرادات من خلال البيع الإضافي والبيع المتقاطع والترويج للمنتجات والتجارب المميزة للضيف.</li> <li>مراقبة ملاحظات الضيوف، اتجاهات الخدمة، وأداء العمليات، وتنفيذ التحسينات عند الحاجة.</li> <li>التأكد من الامتثال لسياسات الشركة، سلامة الغذاء، النظافة، الصحة والسلامة، ومعايير العلامة التجارية.</li> <li>التعاون مع فرق التسويق والأغذية والمشروبات لدعم الحملات الترويجية والتفعيل الموسمي والفعاليات الخاصة.</li> <li>إعداد تقارير تشغيلية، متابعة مؤشرات الأداء الرئيسية (KPIs)، وتوصية مبادرات لتعزيز رضا الضيوف وأداء العمل.</li> <li>القدوة من خلال إظهار الاحتراف والقيادة والشغف الحقيقي بالضيافة.</li> </ul> <div>المؤهلات</div> <ul> <li>يفضل درجة البكالوريوس أو الدبلوم في إدارة الضيافة، إدارة الفنادق، إدارة الأعمال، أو مجال ذو صلة.</li> <li>خبرة لا تقل عن 3–5 سنوات في فنادق فاخرة، مقاهي مميزة، مطاعم راقية، أو مفاهيم ضيافة راقية.</li> <li>يتطلب خبرة سابقة في دور إشرافي أو إداري أمام المنزل.</li> <li>تُفضَّل الخبرة في علاقات الضيوف، عمليات المطعم، أو مفاهيم الغذاء والشراب الفاخرة.</li> <li>معرفة سلامة الغذاء، النظافة، ومعايير HACCP.</li> </ul> <div> </div>

3 to 5 years Naukri Gulf

Caf & Dining Experience Manager

On-site - Qatar - Doha 25 August 2026

Administration

Job Description <div> <ul> <li>Serve as the face and brand ambassador of the Traiteur concept, creating a warm, welcoming, and memorable experience for every guest.</li> <li>Oversee the daily front-of-house operations across the Traiteur Caf , Dine-in Area, Sushi Bar, and Live Arabic Bakery.</li> <li>Ensure a seamless guest journey from arrival to departure, delivering personalized and attentive service at every touchpoint.</li> <li>Welcome guests, manage seating arrangements, and maintain smooth guest flow during operating hours.</li> <li>Provide expert recommendations on menu offerings, signature dishes, beverages, and seasonal promotions to enhance the dining experience and maximize sales.</li> <li>Build strong guest relationships by anticipating needs, recognizing preferences, and ensuring guest satisfaction.</li> <li>Handle guest feedback, special requests, and service recovery promptly and professionally.</li> <li>Coordinate closely with culinary, bakery, sushi, and service teams to ensure efficient operations and consistent service delivery.</li> <li>Monitor service quality, cleanliness, ambiance, and presentation to maintain premium hospitality standards.</li> <li>Lead, coach, and motivate the front-of-house team, fostering a culture of exceptional service and continuous improvement.</li> <li>Conduct daily team briefings and ensure all team members are knowledgeable about menus, promotions, and service standards.</li> <li>Identify training needs and support the ongoing development of team members.</li> <li>Drive revenue through upselling, cross-selling, and promoting signature products and guest experiences.</li> <li>Monitor guest feedback, service trends, and operational performance, implementing improvements where needed.</li> <li>Ensure compliance with company policies, food safety, hygiene, health and safety, and brand standards.</li> <li>Collaborate with Marketing and Food & Beverage teams to support promotional campaigns, seasonal activations, and special events.</li> <li>Prepare operational reports, monitor key performance indicators (KPIs), and recommend initiatives to enhance guest satisfaction and business performance.</li> <li>Act as a role model by demonstrating professionalism, leadership, and a genuine passion for hospitality.</li></ul></div>Desired Candidate ProfileQualifications <div> <ul> <li>Bachelor's degree or Diploma in Hospitality Management, Hotel Management, Business Administration, or a related field is preferred.</li> <li>Minimum 3 5 years of experience in luxury hotels, premium caf s, fine dining restaurants, or upscale lifestyle hospitality concepts.</li> <li>Previous experience in a supervisory or managerial front-of-house role is required.</li> <li>Experience in guest relations, restaurant operations, or luxury food & beverage concepts is highly desirable.</li> <li>Knowledge of food safety, hygiene, and HACCP standards.</li></ul></div>

وصف الوظيفة <div> <ul> <li>كن الوجه والـسفير للعلامة التجارية لمفهوم Traiteur، مع خلق تجربة دافئة ومرحبة ولا تُنسى لكل ضيف.</li> <li>إدارة عمليات الخدمة الأمامية اليومية عبر Traiteur Caf ، منطقة تناول الطعام، بار السوشي، والمخبز العربي الحي.</li> <li>ضمان رحلة ضيف سلسة من الوصول حتى المغادرة، وتقديم خدمة مخصصة ومراعية عند كل نقطة تماس.</li> <li>استقبال الضيوف، تنظيم ترتيب الجلوس، والحفاظ على تدفق الضيوف بسلاسة أثناء ساعات العمل.</li> <li>تقديم توصيات خبيرة حول عروض القائمة، الأطباق المميزة، المشروبات، والعروض الموسمية لتعزيز تجربة العشاء وزيادة المبيعات.</li> <li>بناء علاقات ضيوف قوية من خلال توقع الاحتياجات، وتحديد التفضيلات، وضمان رضا الضيف.</li> <li>التعامل مع تعليقات الضيوف، الطلبات الخاصة، واسترداد الخدمة بسرعة وبشكل مهني.</li> <li>التنسيق عن كثب مع فرق الطهي والمخبز والسوشي والخدمة لضمان عمليات فعالة وتقديم خدمة متسقة.</li> <li>مراقبة جودة الخدمة والنظافة والجو والعرض للحفاظ على معايير الضيافة الفاخرة.</li> <li>قيادة وتوجيه وتحفيز فريق الخدمة الأمامية، مع تعزيز ثقافة الخدمة الاستثنائية والتحسين المستمر.</li> <li>إجراء إحاطات يومية للفريق والتأكد من أن جميع أعضاء الفريق على دراية بالقوائم والترويج والمعايير الخدمية.</li> <li>تحديد احتياجات التدريب ودعم التطوير المستمر لأعضاء الفريق.</li> <li>دفع الإيرادات من خلال البيع الإضافي، البيع العابر، والترويج للمنتجات المميزة وتجارب الضيوف.</li> <li>مراقبة تعليقات الضيوف، اتجاهات الخدمة، وأداء العمليات، وتنفيذ تحسينات عند الحاجة.</li> <li>التأكد من الامتثال لسياسات الشركة، سلامة الطعام، النظافة، الصحة والسلامة، ومعايير العلامة التجارية.</li> <li>التعاون مع فرق التسويق وFood & Beverage لدعم الحملات الترويجية، التفعيلات الموسمية، والفعاليات الخاصة.</li> <li>إعداد تقارير تشغيلية، مراقبة مؤشرات الأداء الرئيسية (KPIs)، وتوصية مبادرات لتعزيز رضا الضيوف وأداء الأعمال.</li> <li>القدوة من خلال إظهار الاحترافية والقيادة وشغف حقيقي بالضيافة.</li></ul></div>المرشح المثاليالمؤهلات <div> <ul> <li>يفضل الحصول على درجة البكالوريوس أو الدبلوم في إدارة الضيافة، إدارة الفنادق، إدارة الأعمال، أو مجال ذات صلة.</li> <li>خبرة لا تقل عن 3-5 سنوات في فنادق فاخرة، مقاهٍ رفيعة المستوى، مطاعم راقية، أو مفاهيم ضيافة راقية.</li> <li>يتطلب خبرة سابقة في دور إشرافي أو إداري في الواجهة الأمامية.</li> <li>تبرز الخبرة في علاقات الضيوف، عمليات المطاعم، أو مفاهيم الغذاء والشراب الفاخرة كميزة.</li> <li>معرفة بسلامة الغذاء، النظافة، ومعايير HACCP.</li></ul></div>

2 to 3 years Naukri Gulf

Restaurant Manager

On-site - Qatar - Doha 7 September 2026

Administration

Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: - A competitive salary and benefits package - High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl - A birthday day off (because your milestones matter!) - Personalized development plans and continuous learning opportunities to support your career journey These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us. Your Role: Guest Satisfaction: <ul> <li>Ensures the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels and Resorts, Culture and brand standard.</li> <li>Ensures that associates also provide excellent service to associates in other divisions as appropriate.</li> <li>Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary.</li> <li>Ensures that all guest and associate complaints are resolved in a quick and efficient manner.</li> <li>Maintains positive guest and associate interactions with good working relationships.</li> <li>Implements agreed upon beverage policy and procedures throughout the property.</li> </ul> Finance / Administration: <ul> <li>Monitor the F&B Cost to ensure it is in line with budget, prepare to take action for any variations.</li> <li>Prepare, recommend, and manage the department s annual budgets, forecasts, marketing plans and objectives.</li> <li>Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office.</li> <li>Ensure that the outlet is running efficiently, including the correct stock levels for all areas, including front and back of house.</li> <li>Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support.</li> <li>Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork.</li> <li>To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB.</li> <li>Learn and have knowledge about restaurant direct competitors (benchmarking).</li> <li>Achieve the monthly and annual KPO target and the outlet s revenue.</li> </ul> Operations: <ul> <li>To have a full working knowledge of the outlet floor plan / layout and all F&B offers.</li> <li>Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.</li> <li>Check the status of all orders and ensure that they are delivered within designated timelines.</li> <li>Organizing monthly team meeting and Daily Calling every day. Micros, Open Table, Knowcross & all other systems as required.</li> <li>Establish excellent rapport with guests in a professional manner.</li> <li>Ensure that all associates have a complete understanding of and adhere to associate rules and regulations.</li> <li>Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts.</li> <li>Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety.</li> <li>Have a high level of industry trend awareness and a keen interest in the local hospitality scene.</li> <li>Build a personal profile as the managerial face of the restaurant.</li> <li>Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion.</li> <li>Work towards a high level of guest recognition and build a full working knowledge of guest preferences.</li> <li>Ensure discretion and confidentiality with VIP customers and ensure all information is added to the reservation in-house database.</li> <li>Ensure each associate is always following the bar Order of Service and Standard Operating Procedures.</li> <li>Mentor associates as assigned to you, following all correct training procedures and standards.</li> <li>Monitor associate development on the floor identifying training needs and any areas of concern.</li> <li>To ensure all associates are developing within the departmental training program.</li> <li>To ensure effective communication throughout the restaurant at all times.</li> <li>To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations.</li> <li>Take on all other responsibilities as outlined by the DOFB/ADOFB. Be able to work closely with other departments.</li> </ul>

Full Time LinkedIn

Office Manager

On-site - Qatar - Doha 19 August 2026

Engineering

Job Summary:The Digital Office Manager holds a pivotal role in steering the organization's digital evolution. As the strategic leader overseeing digital initiatives, you will be at the forefront of innovation, responsible for driving the entire lifecycle of digital projects, from conception to realization. The Digital Office Manager reporting directly to the Chief Technical Officer (CTO) and collaborate closely with key stakeholders across the business to understand the intricacies of operational challenges. The primary focus will be on identifying emerging technologies and cutting-edge processes and orchestrating their seamless integration into our business operations. The Digital Office Manager will serve as the connection between conceptualizing transformative ideas and executing practical solutions. The mission is not only to keep a vigilant eye on the technological landscape but also to align these advancements with our organizational goals. By leveraging your expertise, the role holder will contribute to the development and implementation of innovative strategies that drive our digital transformation agenda forward. The role demands a visionary mindset and a proactive approach to problem-solving. The Digital Office Manager will be instrumental in shaping and executing our digital strategy, ensuring that each digital engagement is finely tuned to meet our business objectives. The impact will extend beyond traditional boundaries by guiding the team in harnessing the power of digital technologies to address complex challenges and optimize operational efficiency. Key Accountabilities:To ensure interpreting the digital strategy and to identify innovative solutions supporting strategy implementation. Drive QAFCO's digital vision and strategy definition, acting as the steward for the digital initiatives' roadmap across the organization. Identify and ideate digital business opportunities across the value chain, based on strategic and operational challenges or threats observed within the organization. Oversee the development of an integrated digital budget and spend plan across relevant QAFCO functions, ensuring alignment with strategic objectives. Identify synergies for developing and implementing digital solutions, collaborating with respective owners to ensure cohesive integration. Review digital value realization (i.e., ROI) across functions, ensuring that digital investments align with business objectives and deliver tangible outcomes. Develop relevant digital expertise through a Center of Excellence model, tailored to meet evolving business needs and technological advancements. Oversee the digital use case lifecycle delivery, from design and prototyping to full-scale roll-out, ensuring seamless execution and integration into existing processes. Lead and oversee the development of sustainable partnerships with local and global innovation ecosystems, fostering collaboration and driving digital innovation within QAFCO. Act as the single point of contact and key advisor to relevant QAFCO executives for digital topics and the future of the business, providing strategic guidance and insights. Act as the face of QAFCO in local and global digital and innovation events, seminars, and associations, representing the organization and fostering relationships with key stakeholders in the digital ecosystem. Interpret the digital strategy and identify innovative solutions supporting strategy implementation. Manage and evaluate the portfolio/pipeline of innovative ideas collected from across the company. Work closely with relevant business stakeholders to understand operational challenges or threats. Lead teams to build and implement digital products, tracking implementation progress and ensuring alignment with business and IT. Monitor the implementation of the digital strategy and roadmap, identifying risks, issues, and challenges, and seeking mitigation measures. Lead the ideation program to identify digital opportunities, ensuring compliance with relevant quality, health, safety, and environmental management procedures and controls. Desired Candidate Profile:Bachelor’s Degree in relevant field. Minimum of 10 years of relevant professional experience in digital implementation, innovation, or a related field, with minimum 5 years in a managerial role, preferably within the Oil & Gas or Petrochemical Industry. Certifications in project management, such as PMP (Project Management Professional) would be added as an advantage.

Full Time

Office Manager

On-site - Qatar - Doha 19 July 2026

Engineering

Job Summary:The Digital Office Manager holds a pivotal role in steering the organization's digital evolution. As the strategic leader overseeing digital initiatives, you will be at the forefront of innovation, responsible for driving the entire lifecycle of digital projects, from conception to realization. The Digital Office Manager reporting directly to the Chief Technical Officer (CTO) and collaborate closely with key stakeholders across the business to understand the intricacies of operational challenges. The primary focus will be on identifying emerging technologies and cutting-edge processes and orchestrating their seamless integration into our business operations. The Digital Office Manager will serve as the connection between conceptualizing transformative ideas and executing practical solutions. The mission is not only to keep a vigilant eye on the technological landscape but also to align these advancements with our organizational goals. By leveraging your expertise, the role holder will contribute to the development and implementation of innovative strategies that drive our digital transformation agenda forward. The role demands a visionary mindset and a proactive approach to problem-solving. The Digital Office Manager will be instrumental in shaping and executing our digital strategy, ensuring that each digital engagement is finely tuned to meet our business objectives. The impact will extend beyond traditional boundaries by guiding the team in harnessing the power of digital technologies to address complex challenges and optimize operational efficiency. Key Accountabilities:To ensure interpreting the digital strategy and to identify innovative solutions supporting strategy implementation. Drive QAFCO's digital vision and strategy definition, acting as the steward for the digital initiatives' roadmap across the organization. Identify and ideate digital business opportunities across the value chain, based on strategic and operational challenges or threats observed within the organization. Oversee the development of an integrated digital budget and spend plan across relevant QAFCO functions, ensuring alignment with strategic objectives. Identify synergies for developing and implementing digital solutions, collaborating with respective owners to ensure cohesive integration. Review digital value realization (i.e., ROI) across functions, ensuring that digital investments align with business objectives and deliver tangible outcomes. Develop relevant digital expertise through a Center of Excellence model, tailored to meet evolving business needs and technological advancements. Oversee the digital use case lifecycle delivery, from design and prototyping to full-scale roll-out, ensuring seamless execution and integration into existing processes. Lead and oversee the development of sustainable partnerships with local and global innovation ecosystems, fostering collaboration and driving digital innovation within QAFCO. Act as the single point of contact and key advisor to relevant QAFCO executives for digital topics and the future of the business, providing strategic guidance and insights. Act as the face of QAFCO in local and global digital and innovation events, seminars, and associations, representing the organization and fostering relationships with key stakeholders in the digital ecosystem. Interpret the digital strategy and identify innovative solutions supporting strategy implementation. Manage and evaluate the portfolio/pipeline of innovative ideas collected from across the company. Work closely with relevant business stakeholders to understand operational challenges or threats. Lead teams to build and implement digital products, tracking implementation progress and ensuring alignment with business and IT. Monitor the implementation of the digital strategy and roadmap, identifying risks, issues, and challenges, and seeking mitigation measures. Lead the ideation program to identify digital opportunities, ensuring compliance with relevant quality, health, safety, and environmental management procedures and controls. Desired Candidate Profile:Bachelor’s Degree in relevant field. Minimum of 10 years of relevant professional experience in digital implementation, innovation, or a related field, with minimum 5 years in a managerial role, preferably within the Oil & Gas or Petrochemical Industry. Certifications in project management, such as PMP (Project Management Professional) would be added as an advantage.

2 to 3 years Naukri Gulf

Housekeeping Order Taker

On-site - Qatar - Doha 7 September 2026

Administration

Our Associate Experience: We believe exceptional work deserves exceptional care. At Rosewood Doha, we offer a thoughtfully designed associate experience that supports your wellbeing, growth and life beyond work. This includes: <ul> <li>A competitive salary and benefits package</li> <li>High-quality associate accommodation in prime locations in the heart of Lusail and the Pearl</li> <li>A birthday day off (because your milestones matter!)</li> <li>Personalized development plans and continuous learning opportunities to support your career journey</li> </ul> These benefits reflect our commitment to creating an environment where you thrive professionally and personally while building a meaningful career with us. Your Role: Essential Duties and Responsibilities <ul> <li>Ensure that all company minimum brand standards have been implemented.</li> <li>Work closely with other associates in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.</li> <li>Contribute to the collective commitment of a unique guest experience - to create a sense of place.</li> <li>Support new members of the housekeeping team.</li> <li>Review guest requests prior to arrival and ensure that they are properly set up on a timely manner.</li> <li>Handle guests concerns and comments and find a proper resolution to ensure guest satisfaction.</li> <li>When on early shift, obtain the office and lost property keys from Security and prepare worksheets for the day (Room Attendants, Floor Porters and Floor Supervisors). Allocate check out rooms to early starters.</li> <li>Ensure all work assignments are distributed evenly and fairly.</li> <li>Ensure the white board in the housekeeping office is maintained with pertinent information.</li> <li>Issue Housekeeping associates with key cards ensuring the Key Log is correctly completed.</li> <li>Record all guests requests and ensure they are dealt with in a timely manner by the relevant Departments/Associates.</li> <li>All guest preferences to be recorded in Triton and Opera as appropriate.</li> <li>Follow up on guest complaints. Ensuring they are correctly documented, and all information passed on to Housekeeping Management.</li> <li>Prepare iPod chart for following day and ensure adequate coverage for all areas within the Housekeeping Department.</li> <li>Ensure priority rooms are given back within 1 hour and inform Front Office when ready or reason to re-allocate.</li> <li>Deal with Lost Property enquiries and send credit card authorization forms.</li> <li>Ensure that all operation books and documents related to housekeeping are kept up to date.</li> <li>Compile weekly agency timesheets and daily hours.</li> <li>Ensure adequate copies are available for all Associates e.g. worksheets, handovers, etc.</li> <li>Print copy of due out list at 12pm and co-ordinate with Floor Housekeepers and Front Office.</li> <li>Display hospitality skills when dealing with guests and associates.</li> <li>Ensure Lost Property cupboard is kept in a tidy fashion.</li> <li>Deal with associate s requests such as days off, Bank Holidays, vacation.</li> <li>Develop a Team spirit among the housekeeping department.</li> <li>Ensure room inspection program is being carried out efficiently.</li> <li>Ensure payroll system is kept updated. Schedule to be inputted weekly and report printed each Monday for approval by HOD.</li> <li>Report all disciplinary and grievance matters immediately to Director of Housekeeping/Assistant Director of Housekeeping.</li> <li>Liaise with Agencies to book or cancel associates and/or report sickness and absenteeism.</li> <li>Liaise with outside contractors i.e. window cleaner.</li> <li>Must respond to all guest requests in a prompt and courteous manner.</li> <li>Attend all departmental meetings if required.</li> <li>Attend training sessions both internal and external.</li> <li>Complete any special assignments directed by the Director of Housekeeping.</li> <li>Report all malfunctions on assigned floors to Engineering department. Follow up any reports taking further action if required.</li> <li>Ensure lost and found items are turned directly into Security and the lost property procedure followed.</li> </ul> Standard Responsibilities <ul> <li>Comply and adhere to the Rosewood company policies.</li> <li>Take on other tasks in addition of the ones stated, in a reasonable framework.</li> <li>Be a brand ambassador at all times and ensure brand integrity and clarity are always maintained.</li> <li>Model the company s culture, vision, mission and core values at all times.</li> </ul>

1 to 5 years Naukri Gulf

Bar Manager

On-site - Qatar - Doha 20 July 2026

Administration

Guest Satisfaction: Ensure the delivery of brand promise, demonstrating and reinforcing Rosewood Hotels Group Culture and Brand Standard. Ensures that associates also provide excellent service to associates in other divisions as appropriate. Spends time in public areas observing associate-guest interaction and talking with guests, works through Department Heads to coach associates in guest service skills as necessary. Ensures that all guest and associate complaints are resolved in a quick and efficient manner. Maintains positive guest and associate interactions with good working relationships. Implements agreed upon beverage policy and procedures throughout the property.Finance / Administration: Monitor the Beverage Cost to ensure it is in line with budget, prepare to take action for any variations. Ensure the selling price for any item sold is priced using the guidance of the F&B controller and its affiliated system in place, according to corporate office. Ensure that the bar is running efficiently, including the correct stock levels for all areas, including the front and back of the house. Communicate on the performance of the business in an ongoing fashion, including the successes, concerns, and any issues or requirements for support. Manage all areas of business and T&C administration as required as assigned to you by the DOFB/ADOFB/Beverage Manager, ensuring all Rosewood policies are adhered to and upheld, including, but not restricted to; Associate reviews, return to work forms, holiday forms, stocktaking, disciplinary paperwork. To ensure that all departments within your control are operating to appropriate manpower/productivity ratios as agreed with the DOFB/ADOFB/Beverage Manager. Monitor actual and projected sales on a daily basis. Review meal period covers, room capture ratios and average check to ensure revenue goals are met or exceeded. Identifies and addresses opportunities as needed. Manage incentive programs for upselling and marketing promotions.Marketing: Fully operate within the Marketing & Communications parameters and fully support any marketing campaign set up to promote the bar.Operations: To have a full working knowledge of the bar floor plan / layout and all F&B offers. To have a full knowledge of spirits, beers, wines, alcoholic and nonalcoholic beverages To have a full knowledge of bar OS&E and drinks garnishes To have a full knowledge of the menu, preparation methods, presentations, items characteristics and prices Ensure that you know the daily occupancy rate of the hotel, the number of arrivals and departures, SAGs guests. Be familiar with all the services/characteristics and sites of interest/activities in the neighborhood, current or upcoming events in Doha (festivals, cultural events) to answer precisely to guest requests. Micros, Open Table, Knowcross & all other systems as required. Establish excellent rapport with guests in a professional manner. Ensure that all associates have a complete understanding of and adhere to associate rules and regulations. Exercise responsible managerial behavior at all times, and positively represent the management team and Rosewood Hotels & Resorts. Understand and strictly adhere to Rules and Regulations established in the hotel's policies concerning fire, hygiene, health and safety. Ensure high standards of personal presentation and grooming. Have a high level of industry trend awareness and a keen interest in the local hospitality scene. Build a personal profile as the managerial face of the bar. Handle all guest enquiries and complaints in a courteous and efficient manner, following through to ensure any problems are resolved satisfactorily and in a timely fashion. Work towards a high level of guest recognition and build a full working knowledge of guest preferences. Ensure discretion and confidentiality with SAGs customers and ensure all information is added to the reservation in-house database. Ensure each associate is following the bar Order of Service and Standard Operating Procedures at all times. Mentor associates as assigned to you, following all correct training procedures and standards. Monitor associate development on the floor identifying training needs and any areas of concern. To ensure all associates are developing within the departmental training program. To ensure effective communication throughout the restaurant at all times. To take responsibility for correcting poor performance and taking disciplinary action in line with T&C guidelines and regulations. Take on all other responsibilities as outlined by the DOFB/ADOFB/Beverage Manager Prepare weekly schedules according to T&C directives and workforce forecasts. Adjust schedules during the week to meet demands. Organizing monthly team meeting and Daily Calling every day. Ensure all bar closing tasks are completed before the bar team leaves the restaurant. Feedback the results of the Sense of Engagement Survey and ensure that the relevant changes are implemented. Run and interpret department reports as necessary. Monitor bar maintenance and report any issues and repairs that may need to be carried out. Oversee the punctuality and appearance of all Food and Beverage associates, making sure that they wear the correct uniform and maintain a high standard of personal appearance and hygiene, according to the hotel and department s grooming standards.

رضا الضيوف: ضمان تحقيق وعد العلامة التجارية، وتوثيق وتعزيز ثقافة Rosewood Hotels Group ومعيار العلامة. التأكد من أن العاملين يقدمون خدمة ممتازة للزملاء في الأقسام الأخرى عند الاقتضاء. قضاء وقت في المناطق العامة لمراقبة تفاعل الزبائن مع الزملاء والتحدث مع الضيوف، والعمل من خلال رؤساء الأقسام لتوجيه الزملاء في مهارات خدمة الضيوف حسب الضرورة. التأكد من حل جميع شكاوى الضيوف والزملاء بسرعة وكفاءة. الحفاظ على تفاعل إيجابي مع الضيوف والزملاء مع علاقات عمل جيدة. تطبيق سياسات وإجراءات المشروبات المتفق عليها في جميع أنحاء المنشأة.المالية / الإدارة: رصد تكلفة المشروبات للتأكد من أنها ضمن الميزانية، والاستعداد لاتخاذ إجراء لأي تفاوتات. التأكد من أن سعر بيع أي عنصر يباع محدد وفقًا لتوجيهات مراقب الأغذية والمشروبات ونظامه المتصل المعمول به، وفقًا للمكتب الإقليمي. التأكد من أن البار يعمل بكفاءة، بما في ذلك مستويات المخزون الصحيحة لجميع المناطق، بما في ذلك الجهة الأمامية والخلفية للمكان. التواصل حول أداء الأعمال بشكل مستمر، بما في ذلك النجاحات، والقلق، وأي قضايا أو متطلبات للدعم. إدارة جميع مجالات الأعمال والإدارة واللوازم كما يقتضيها DOFB/ADOFB/مدير المشروبات، مع التأكد من الالتزام بسياسات Rosewood، بما في ذلك، ليس حصرًا؛ تقييمات الزملاء، نماذج العودة إلى العمل، نماذج الإجازة، الجرد، الأوراق التأديبية. لضمان أن جميع الأقسام ضمن السيطرة تعمل بنسب القوى العاملة/الإنتاجية المناسبة كما اتفِق عليها مع DOFB/ADOFB/مدير المشروبات. رصد المبيعات الفعلية والمتوقعة يوميًا. مراجعة تغطية فترات الوجبات، ونسب الالتقاط في الغرفة ومتوسط الشيك لضمان تحقيق أهداف الإيرادات أو تجاوزها. تحديد الفرص ومعالجتها حسب الحاجة. إدارة برامج التحفيز للرفع من البيع والترويج التسويقي.التسويق: العمل الكامل ضمن معايير التسويق والاتصالات ودعم أي حملة تسويقية تقام للترويج للبار.العمليات: لتكون لديك معرفة عملية كاملة بمخطط البار/التخطيط وجميع عروض الأغذية والمشروبات. معرفة كاملة بالروائح الروحية/البيرة/النبيذ/المشروبات الكحولية وغير الكحولية. معرفة كاملة بنظام OS&E للمطبخ/المشروبات وتزيين المشروبات. معرفة كاملة بالقائمة وطرق التحضير والعروض وخصائص العناصر وأسعارها. التأكد من معرفة معدل الإشغال اليومي للفندق، وعدد الوافدين والمغادرين، ونزلاء SAGs. الإلمام بجميع الخدمات/الخصائص والمعالم/الأنشطة في الحي، والأحداث الحالية أو القادمة في الدوحة (المهرجانات، الفعاليات الثقافية) للإجابة بدقة على طلبات الضيوف. Micros وOpen Table وKnowcross وكل الأنظمة الأخرى حسب الحاجة. إقامة علاقة ممتازة مع الضيوف بأسلوب مهني. التأكد من أن جميع الزملاء لديهم فهم كامل والالتزام بقواعد وأنظمة الزملاء. ممارسة سلوك إداري مسؤول في جميع الأوقات، وتمثيل فريق الإدارة ومجموعة Rosewood Hotels & Resorts بشكل إيجابي. فهم والالتزام الصارم بالقواعد واللوائح المنصوص عليها في سياسات الفندق فيما يخص الحريق، النظافة، الصحة والسلامة. ضمان معايير عالية لعرض الشخصي ونظافته. التمتع بمستوى عال من الوعي باتجاهات الصناعة واهتمام قوي بمشهد الضيافة المحلي. بناء ملف شخصي كواجهة إدارية للبار. التعامل مع جميع استفسارات وشكاوى الضيوف بصورة لبقة وفعالة، والمتابعة لضمان حل أي مشاكل بشكل مُرضٍ وفي الوقت المناسب. العمل نحو مستوى عال من تعرف الضيوف وبناء معرفة عملية كاملة بتفضيلات الضيوف. ضمان الخصوصية والسرية لعملاء SAGs والتأكد من إضافة جميع المعلومات إلى قاعدة بيانات الحجوزات في الفندق. التأكد من أن كل زميل يتبع ترتيب الخدمة الخاص بالبار وإجراءات التشغيل القياسية في جميع الأوقات. توجيه الزملاء كما كُلفوا لك، وفقًا لجميع إجراءات التدريب والمعايير الصحيحة. متابعة تطوير الزملاء على الأرض مع تحديد احتياجات التدريب وأي مجالات قلق. لضمان أن جميع الزملاء يتطورون ضمن برنامج التدريب القسم. لضمان الاتصال الفعال طوال المطعم في جميع الأوقات. تحمل مسؤولية تصحيح الأداء الضعيف واتخاذ إجراءات تأديبية وفقًا لإرشادات ومواقف T&C. تحمل جميع المسؤوليات الأخرى كما ورد في DOFB/ADOFB/مدير المشروبات. إعداد الجداول الأسبوعية وفق توجيهات T&C وتوقعات القوة العاملة. تعديل الجداول خلال الأسبوع لتلبية الطلب. تنظيم اجتماع فريق شهري والتواصل اليومي كل يوم. التأكد من استكمال جميع مهام إغلاق البار قبل مغادرة فريق البار للمطعم. إبلاغ نتائج استطلاع شعور الاندماج وضمان تنفيذ التغييرات ذات الصلة. تشغيل وتفسير تقارير القسم حسب الحاجة. مراقبة صيانة البار والإبلاغ عن أي مشاكل وإصلاحات قد تحتاج إلى القيام بها. الإشراف على الانضباط وال appearance لجميع زملاء الأغذية والمشروبات، مع التأكد من ارتداء الزي الرسمي الصحيح والحفاظ على مستوى عالٍ من المظهر الشخصي والنظافة، وفق معايير النظافة الشخصية للبار والفندق والقسم.

Full Time LinkedIn

Senior Beautician

On-site - Qatar - Doha 29 June 2026

Other

Additional Information Job Number 26079028 Job Category Spa Location West Bay, Zone 61, Doha, Qatar, Qatar,VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Non-Management Position Summary Advise employees on general property information, in-house groups, policy changes, or other pertinent information. Answer questions about available services, general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to beginning treatment. Monitor and stick to time schedule throughout the day. Advise providers of last-minute changes or additions to schedule and resolve scheduling situations as needed. Promote and sell spa/salon services and retail products. Complete requisitions for additional products, supplies, or equipment. Inspect work areas and tools/equipment to ensure conformance to company standards. Notify Engineering of spa/salon maintenance and repair needs. Assist management in hiring, training, scheduling, and motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards; develop and implement quality improvement or corrective action plans. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Preferred Qualifications Education: High school diploma or G. E. D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Full Time

Senior Engineer - Data Science

On-site - Qatar - Doha 10 August 2026

Information Technology

Job Description OCI Data Science Platform: Build, train, evaluate and deploy machine learning models using OCI Data Science, notebooks and Python-based ML solutions. Data Preparation & Feature Engineering: Perform data cleansing, feature engineering, dataset management and model validation activities. Machine Learning & Analytics: Develop supervised and unsupervised models including forecasting, classification, clustering and recommendation solutions. Model Lifecycle & Governance: Manage model lifecycle, versioning, approvals, governance and traceability through OCI Model Catalog or equivalent controls. MLOps & Deployment: Deploy models as scalable REST API endpoints and support CI/CD pipelines for model promotion and production deployment. Monitoring & Continuous Improvement: Monitor model performance, utilisation and drift and support retraining and optimisation activities. Operational Support: Provide L2/L3 support for deployed AI/ML solutions, troubleshooting, enhancements and knowledge base updates. Responsibilities Primary Skills: OCI Data Science Python SQL Machine Learning Model Validation Statistical Analysis Secondary/ Support Skills OCI Dev Ops Docker Kubernetes Data Engineering concepts AI Governance Model monitoring Tools/ Platforms Jupyter Notebooks Tensor Flow PyTorch Scikit-learn OCI Object Storage Oracle Autonomous Database Qualifications Bachelor’s degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Engineering or a related field. Minimum 5 years of experience in data science, machine learning, advanced analytics or predictive modelling. Minimum 3 years of experience using OCI Data Science or equivalent cloud ML platforms. Experience developing, training, deploying and monitoring machine learning models in production environments. Strong understanding of MLOps, feature engineering, model governance and large-scale data analysis. OCI Data Science Professional, OCI AI Foundations Associate or OCI AI Professional certifications are preferred. About Malomatia ABOUT US malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals. Our mission Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions. Our vision To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem. Driving change that makes a real impact Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future. About The Team Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients. Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation. Join us in shaping the future of technology in Qatar

Full Time

Business Development Specialist

On-site - Qatar - Doha 9 July 2026

Information Technology

Job Summary We are seeking an experienced Business Lead – Sales Coverage & Coverage Model to lead the design, implementation, and transformation of an enterprise-wide sales coverage framework across the bank and its subsidiaries. The successful candidate will drive the development of a unified client coverage model that aligns Relationship Management (RM), Coverage, and Product teams to maximize client penetration, revenue growth, cross-selling opportunities, and profitability. This role will establish governance, ownership, client segmentation, P&L attribution, shadow revenue models, parent limit frameworks, and delegation of authority, enabling a "One Bank" approach to client management. The ideal candidate will possess extensive experience in Corporate Banking, Institutional Banking, Treasury products, Transaction Banking, Sales Management, and enterprise operating model transformation. Key Responsibilities1. Sales Coverage Strategy & Operating Model Lead the design and implementation of an enterprise-wide Sales Coverage Model across the bank and its subsidiaries. Develop a unified client coverage framework that aligns Relationship Management (RM), Coverage, and Product teams. Establish client ownership and coverage governance across business units. Drive a "One Bank" approach for integrated client management.2. Client Coverage & Revenue Optimization Develop client segmentation strategies based on profitability, strategic importance, and growth potential. Increase wallet share and client penetration through coordinated cross-selling initiatives. Improve collaboration between business lines to maximize revenue opportunities. Establish coverage accountability across all client segments.3. Coverage Governance & Business Transformation Design governance models for sales coverage, ownership, and client servicing. Define:Coverage ownership Parent limit framework Delegation of Authority (DOA) Shadow Revenue methodology P&L Attribution framework Drive enterprise-wide operating model transformation initiatives.4. Cross-Functional Collaboration Partner with:Relationship Management Product Teams Treasury Finance Risk Business Heads Promote collaboration across:Global Transaction Banking (GTB) Global Structured Finance (GSF) Global Markets (GM) Global Asset Management (GAM) Fixed Asset Management (FAM) Corporate Banking Subsidiaries5. Strategic Planning & Performance Management Develop KPIs and performance metrics for sales coverage effectiveness. Improve business profitability through optimized client allocation. Support strategic growth initiatives across banking divisions. Analyze business performance and recommend improvement opportunities.6. Stakeholder Management Engage with senior executives and business leaders. Facilitate workshops and governance committees. Build consensus across multiple business functions. Present strategic recommendations to executive management.7. Change Management Lead organizational change initiatives related to coverage transformation. Drive adoption of new operating models. Support implementation planning and execution. Ensure successful transition across business units. Required Skills Banking Domain Corporate Banking Institutional Banking Commercial Banking Relationship Management Client Coverage Sales Coverage Strategy Treasury Products Transaction Banking Business Lines Global Transaction Banking (GTB) Global Structured Finance (GSF) Global Markets (GM) Global Asset Management (GAM) Fixed Asset Management (FAM) Strategy & Transformation Operating Model Design Banking Transformation Business Transformation Organizational Design Governance Framework Client Segmentation Revenue Growth Strategy Cross-Selling Strategy Wallet Share Optimization P&L Attribution Shadow Revenue Parent Limit Framework Delegation of Authority (DOA) Business Management Stakeholder Management Executive Communication Business Strategy Change Management Performance Management Revenue Optimization Business Process Improvement Methodologies Business Process Analysis Operating Model Transformation Strategic Planning Governance Frameworks Qualifications Bachelor's Degree in:Finance Banking Business Administration Economics Management Related discipline MBA or relevant postgraduate qualification is preferred. Experience Minimum 12+ years of experience in banking. Strong experience in:Corporate Banking Institutional Banking Transaction Banking Treasury Sales Management Coverage Models Business Transformation Proven experience leading enterprise-wide operating model or sales coverage transformation initiatives. Experience working across multiple banking product groups and stakeholder environments.

Full Time

Business Lead

On-site - Qatar - Doha 8 July 2026

Information Technology

Job Summary We are seeking an experienced Business Lead – Sales Coverage & Coverage Model to lead the design, implementation, and transformation of an enterprise-wide sales coverage framework across the bank and its subsidiaries. The successful candidate will drive the development of a unified client coverage model that aligns Relationship Management (RM), Coverage, and Product teams to maximize client penetration, revenue growth, cross-selling opportunities, and profitability. This role will establish governance, ownership, client segmentation, P&L attribution, shadow revenue models, parent limit frameworks, and delegation of authority, enabling a "One Bank" approach to client management. The ideal candidate will possess extensive experience in Corporate Banking, Institutional Banking, Treasury products, Transaction Banking, Sales Management, and enterprise operating model transformation. Key Responsibilities1. Sales Coverage Strategy & Operating Model Lead the design and implementation of an enterprise-wide Sales Coverage Model across the bank and its subsidiaries. Develop a unified client coverage framework that aligns Relationship Management (RM), Coverage, and Product teams. Establish client ownership and coverage governance across business units. Drive a "One Bank" approach for integrated client management.2. Client Coverage & Revenue Optimization Develop client segmentation strategies based on profitability, strategic importance, and growth potential. Increase wallet share and client penetration through coordinated cross-selling initiatives. Improve collaboration between business lines to maximize revenue opportunities. Establish coverage accountability across all client segments.3. Coverage Governance & Business Transformation Design governance models for sales coverage, ownership, and client servicing. Define:Coverage ownership Parent limit framework Delegation of Authority (DOA) Shadow Revenue methodology P&L Attribution framework Drive enterprise-wide operating model transformation initiatives.4. Cross-Functional Collaboration Partner with:Relationship Management Product Teams Treasury Finance Risk Business Heads Promote collaboration across:Global Transaction Banking (GTB) Global Structured Finance (GSF) Global Markets (GM) Global Asset Management (GAM) Fixed Asset Management (FAM) Corporate Banking Subsidiaries5. Strategic Planning & Performance Management Develop KPIs and performance metrics for sales coverage effectiveness. Improve business profitability through optimized client allocation. Support strategic growth initiatives across banking divisions. Analyze business performance and recommend improvement opportunities.6. Stakeholder Management Engage with senior executives and business leaders. Facilitate workshops and governance committees. Build consensus across multiple business functions. Present strategic recommendations to executive management.7. Change Management Lead organizational change initiatives related to coverage transformation. Drive adoption of new operating models. Support implementation planning and execution. Ensure successful transition across business units. Required Skills Banking Domain Corporate Banking Institutional Banking Commercial Banking Relationship Management Client Coverage Sales Coverage Strategy Treasury Products Transaction Banking Business Lines Global Transaction Banking (GTB) Global Structured Finance (GSF) Global Markets (GM) Global Asset Management (GAM) Fixed Asset Management (FAM) Strategy & Transformation Operating Model Design Banking Transformation Business Transformation Organizational Design Governance Framework Client Segmentation Revenue Growth Strategy Cross-Selling Strategy Wallet Share Optimization P&L Attribution Shadow Revenue Parent Limit Framework Delegation of Authority (DOA) Business Management Stakeholder Management Executive Communication Business Strategy Change Management Performance Management Revenue Optimization Business Process Improvement Methodologies Business Process Analysis Operating Model Transformation Strategic Planning Governance Frameworks Qualifications Bachelor's Degree in:Finance Banking Business Administration Economics Management Related discipline MBA or relevant postgraduate qualification is preferred. Experience Minimum 12+ years of experience in banking. Strong experience in:Corporate Banking Institutional Banking Transaction Banking Treasury Sales Management Coverage Models Business Transformation Proven experience leading enterprise-wide operating model or sales coverage transformation initiatives. Experience working across multiple banking product groups and stakeholder environments.

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