Laboratory Specialist Jobs in Qatar

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Support Specialist (CRM, Case Management, Billing Support) – Remote | U.<br>S. Hours Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring a Customer Support Specialist to own customer cases, resolve issues quickly, and deliver a high-quality support experience .<br> This is not just responding to tickets — you will: Manage cases end-to-end Coordinate across teams Solve problems at the root Keep customers informed throughout If you’re someone who follows through until the issue is fully resolved — this role fits.<br> What You’ll Own Case Management &amp; CRM Ownership Create and manage cases in Salesforce Maintain clean, structured, and accurate records Document: Issues Updates Resolutions Ensure full visibility across all customer interactions Triage &amp; Prioritization Assess urgency of incoming requests Prioritize cases based on impact and SLA Track case ownership and ensure steady progress Ensure no case is left stagnant Customer Communication Respond to customers within 24 hours or less Provide proactive updates throughout the case lifecycle Communicate clearly across: Email Phone Other channels Ensure customers always know: What’s happening What’s next Internal Collaboration Work closely with: Service teams Installation teams Receivables teams Coordinate across departments to resolve issues quickly Escalate when needed to avoid delays Billing Support Handle billing and invoice-related inquiries Assist with resolving discrepancies Support follow-ups on past-due accounts Encourage customers to enroll in auto-billing Problem Solving &amp; Process Improvement Investigate recurring issues and identify root causes Document findings and recommend improvements Help reduce repeat issues and inefficiencies Customer Experience Ownership Confirm satisfaction before closing cases Ensure every interaction is: Professional Clear Positive Encourage satisfied customers to leave reviews What Makes You a Strong Fit You take ownership of customer issues end-to-end You are: Organized Detail-oriented Execution-focused You communicate clearly and confidently You can handle difficult situations with empathy + urgency You thrive in fast-paced, team-based environments Required Experience &amp; Skills 2+ years in: Customer support Customer success Service roles Experience with CRM tools (preferably Salesforce) Strong experience with: Case management Issue resolution Excellent written and verbal English communication Strong analytical and problem-solving skills High attention to detail in documentation Ability to manage multiple cases simultaneously Familiarity with billing or receivables processes What a Typical Day Looks Like Review and prioritize incoming customer cases Communicate updates to customers proactively Coordinate with internal teams to resolve issues Handle billing-related inquiries Update CRM records accurately Identify patterns and suggest improvements In short: You ensure every customer issue is resolved quickly, clearly, and professionally.<br> Key Metrics (KPIs) Case response time and resolution time Customer satisfaction (CSAT) CRM accuracy and completeness Consistency of follow-ups and communication Reduction in recurring issues Why This Role Stands Out High ownership over customer experience Cross-functional exposure (ops, billing, service) Clear metrics and structured workflows Opportunity to improve systems and processes Strong foundation for growth into CS or Ops roles Interview Process Initial Phone Screen Video Interview with Recruiter Client Interview Offer &amp; Onboarding Apply Now If you: Take ownership of customer issues Follow through until resolution Thrive in structured, fast-paced environments This role is a strong fit.<br></span> </div>

Vacancy Overview<br><br>Control Engineering Specialist<br><br>Airswift is an international workforce solutions provider within the energy, process, and infrastructure industries. Airswift serves as a strategic partner to our clients, offering a turnkey workforce solution to capture and deliver the top talent needed to complete successful projects by aligning with the unique needs of our clients. With over 1,000 employees and 9,000 contractors operating in over 70 countries, our geographical reach and pool of talent available is unmatched in the industry.<br><br>Airswift is seeking for Control Engineering Specialist to work in Qatar with a major Oil & Gas Company. <br><br>Job Purpose<br><br>Perform control system engineering activities for Division to execute key activities ensuring that all activities comply with standardized processes and are delivered to the highest standards. <br><br>Qualifications Requirement<br><br>Bachelor’s degree in engineering. 10 years’ experience in specialization within oil and gas industry, of which 4 years are in project management team role.<br><br>Key Responsibilities<br><br>Ensure control system engineering activities are conducted in accordance with regulatory requirements, project specifications and approved variations if any. Resolve engineering issues that may arise and communicate with the Team. Elevate issues to higher levels when necessary. Develop, update and amend various policies and procedures related to projects management as and when required in consultation with the Head of department and other team members. Support the engineering team of external organizations, entities appointed representatives to ensure engineering design addresses each company’s expectations consistent with Company and Project’s objectives. Evaluate complex tasks and provide appropriate recommendations to management on issues. Provide support to other disciplines and contribute to other multi-disciplinary tasks. Uphold all Project Philosophies and Procedures and ensure that these are applied to the specification, design and procurement of control systems. Ensure compliance with Company systems and processes including the Company Project Management System and maintain support and adoption of all processes. Prepare plans and work schedules that ensure effective completion of projects. Monitor and provides necessary guidance to the FEED, EPC contractor(s) and all third-party services throughout the project phases. Ensure the facilities are constructed per scope, meeting Company standards and specifications, within the time and project cost approved by the shareholders. Support other engineers in complex analyses and assignments and provide expertise to ensure completion of activities within schedule.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul> <li>Learning &amp; Development and HR Systems Specialist with over six years of progressive experience in the oil and gas sector, driving capability development, learning technology enablement, and HR digital transformation.</li> <li>Demonstrated expertise in SAP SuccessFactors LMS and the complete HR suite, including Employee Central, PMGM, Compensation, CDP, RCM, ONB, and Time Tracking.</li> </ul><br><ul> <li>Partner with divisional leadership to deliver learning, performance, and engagement initiatives aligned with business strategy.</li> <li>Conduct learning needs assessments and collaborate with L&amp;D and HRIS teams to design targeted training interventions.</li> <li>Manage SAP SuccessFactors LMS operations - course creation, scheduling, nomination workflows, and post-training evaluation.</li> <li>Support competency framework implementation and link learning outcomes with CDP and PMGM modules.</li> <li>Coordinate external and internal training programs, ensuring vendor alignment and budget adherence.</li> <li>Track and analyze learning KPIs, providing actionable insights to improve participation and effectiveness</li> <li>Led SAP SuccessFactors LMS and Employee Central operations, ensuring accurate configuration, scheduling, and reporting.</li> <li>Supported group-wide learning initiatives by enabling automated nomination workflows and training evaluations.</li> <li>Partnered with HRBPs to align learning solutions with talent development and performance management outcomes.</li> <li>Designed and implemented HR analytics dashboards tracking learning compliance, workforce skills, and development progress.</li> <li>Managed vendor relationships and LMS integrations for 1,900+ employees across the PARCO Group.</li> <li>Championed digital transformation projects enhancing HR learning processes, accessibility, and governance.</li> <li>Coordinated training schedules, vendor sessions, and compliance learning programs across sites.</li> <li>Conducted post-training feedback analysis and shared learning impact reports with HR and leadership.</li> <li>Delivered training to employees and managers on HR process digitalization.</li> <li>Supported cross-functional teams in developing e-learning content and system adoption campaigns.</li> </ul><br><ul> <li>Master's in Information Technology</li> <li>Bachelor's in Information Technology</li> <li>Assisted in the implementation of HR workflows</li> <li>Supported testing, data migration, and documentation of HRIS processes.</li> <li>Helped develop user guides and training materials to facilitate system adoption across business units.</li> <li>SAP Certified Application Associate - SuccessFactors Employee Central Core</li> <li>HR for People Managers</li> </ul><br><ul> <li><strong>Salary:</strong><ul> <li>Monthly Rate in QAR Plus Allowance</li> </ul></li> <li><strong>Work Schedule:</strong><ul> <li>8 Hours / 5 Days</li> </ul></li> </ul> <ul> <li><strong>Duration:</strong> <ul> <li>2 years, with possible extension</li> </ul> </li> <li><strong>Location:</strong> <ul> <li>Qatar</li> </ul> </li> </ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist / Outbound Lead Generation Representative Position Type: Full-Time, Remote Working Hours: U.<br>S. Client Business Hours Location: Remote (Middle East) About the Role We’re hiring a highly proactive and performance-driven Cold Email Outreach Specialist to generate qualified pipeline through strategic outbound email campaigns.<br> This role is responsible for the full outbound email workflow — from prospect research and list building to campaign launch, deliverability management, optimization, and lead qualification.<br> You’ll play a key role in helping sales teams generate consistent outbound opportunities through data-driven outreach and personalized messaging.<br> This is not a passive list-sending role.<br> We’re looking for someone who understands cold email deeply, knows how to maintain inbox health and deliverability, and can continuously optimize campaigns to improve reply rates and conversions.<br> The ideal candidate is analytical, organized, technically capable, and comfortable balancing creativity with measurable performance outcomes.<br> What You’ll Own Prospect Research &amp; List Building • Build highly targeted prospect lists using Apollo, ZoomInfo, LinkedIn Sales Navigator, Crunchbase, and similar tools • Segment prospects by ICP, industry, role, company size, and geography • Validate and clean lead data using tools like NeverBounce, ZeroBounce, or Clearout • Maintain organized prospect databases and outreach tracking systems Cold Email Campaign Execution • Write compelling cold email copy, subject lines, and CTAs tailored to target audiences • Build and launch multi-step outbound campaigns across 4–8 touchpoints • Personalize messaging using prospect, company, and industry insights • Monitor campaigns daily and optimize based on engagement and performance metrics Deliverability &amp; Inbox Health • Manage domain warmup and inbox reputation using Instantly, Lemlist, Mailwarm, Smartlead, or similar platforms • Monitor spam scores, bounce rates, sender reputation, and deliverability metrics • Rotate inboxes and sending accounts to maintain campaign performance • Troubleshoot deliverability issues proactively before performance drops Campaign Optimization &amp; Reporting • A/B test subject lines, messaging, CTAs, and send times • Track open rates, positive reply rates, bounce rates, and conversion metrics • Continuously optimize messaging and targeting strategies based on data • Maintain organized reporting dashboards and outreach documentation Lead Qualification &amp; CRM Management • Monitor campaign replies and categorize prospect responses accurately • Identify and route qualified leads to sales teams with proper context and notes • Maintain accurate CRM records inside HubSpot, Salesforce, Zoho, or similar systems • Ensure all engagement data remains clean and organized Compliance &amp; Best Practices • Ensure campaigns comply with CAN-SPAM, GDPR, and CCPA standards • Maintain suppression lists and opt-out processes correctly • Follow outbound best practices to protect sender reputation and campaign performance What Makes You a Great Fit • Strong persuasive and concise copywriting skills • Highly analytical and performance-driven mindset • Comfortable working with outbound tools and technical deliverability systems • Organized, proactive, and execution-focused • Strong attention to detail with campaign monitoring and reporting • Comfortable testing, iterating, and optimizing continuously Required Experience &amp; Skills • 1–2 years of experience in cold email outreach, outbound lead generation, SDR, or outbound marketing roles • Hands-on experience with tools such as Apollo, Instantly, Lemlist, Smartlead, or Woodpecker • Experience writing outbound email copy and managing campaigns • Strong Excel or Google Sheets skills for prospect and campaign management • Excellent written English communication skills Preferred Experience • Experience managing deliverability and inbox health at scale • Familiarity with DNS setup, SPF, DKIM, and DMARC basics • Experience generating outbound pipeline for B2B SaaS, agencies, or service businesses • Experience working closely with SDR or Account Executive teams • Familiarity with outbound automation and CRM workflows What a Typical Day Looks Like A Cold Email Outreach Specialist’s day revolves around building pipeline through outbound campaigns and performance optimization.<br> You will: • Research and build targeted prospect lists • Launch and monitor cold email sequences • Review deliverability metrics and inbox health • Optimize messaging, targeting, and campaign structure • Manage replies and qualify interested prospects • Update CRM systems and maintain campaign documentation In short: you own outbound email execution, ensuring campaigns are optimized, deliverability stays healthy, and qualified opportunities consistently flow into the sales pipeline.<br> Key Metrics for Success (KPIs) • Open rates consistently meeting or exceeding benchmarks • Positive reply rates and qualified conversations generated • Bounce rates maintained below acceptable thresholds • Consistent outbound campaign execution and optimization • CRM accuracy and lead tracking completeness • Growth in qualified outbound pipeline opportunities Interview Process • Initial Phone Screen • Video Interview with Pavago Recruiter • Practical Assessment (Cold Email Sequence Exercise) • Client Interview • Offer &amp; Background Verification #ColdEmail #OutboundMarketing #LeadGeneration #SDR #B2BMarketing #EmailOutreach #SalesDevelopment #RemoteJobs #Apollo #Instantly #HubSpot #LinkedInSalesNavigator #OutboundSales</span> </div>

Job Summary<br><br>We are looking for a Senior IT Operations Specialist to manage and support IT infrastructure, systems, cybersecurity, and day-to-day technology operations across the organization.<br><br>The successful candidate will be responsible for maintaining reliable and secure IT systems, providing advanced technical support, managing Microsoft technologies and infrastructure, coordinating with technology vendors, and supporting the continuous improvement of IT operations.<br><br>Key Responsibilities<br><br>Manage and support IT infrastructure, networks, servers, endpoints, and related systems. Administer Microsoft 365, Microsoft Intune, Azure, and Active Directory environments. Manage endpoint devices, user accounts, access, and IT assets. Support backup, recovery, data protection, and business continuity processes. Monitor system performance, availability, security, and overall infrastructure health. Troubleshoot and resolve complex Tier 2 and Tier 3 technical issues. Support cybersecurity, vulnerability management, access controls, and information security practices. Manage employee IT onboarding and offboarding, including user accounts, devices, and access. Maintain accurate technical documentation, procedures, asset records, and IT knowledge resources. Manage and coordinate with IT vendors, software providers, hardware suppliers, and service providers. Review software licenses, IT services, and infrastructure requirements to identify opportunities for cost optimization. Support the evaluation and implementation of new IT tools, systems, and technology solutions. Assist with internal IT projects, system upgrades, digital workplace solutions, and technology improvements. Prioritize technical incidents and infrastructure requirements according to business needs. Provide occasional after-hours or weekend support when required for critical incidents or planned technology activities.<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.7–10 years of relevant experience in IT infrastructure, systems administration, and technical support. Minimum 3-5 years of experience in a senior, supervisory, technical lead, or similar capacity. Strong hands-on experience with Microsoft 365, Microsoft Intune, Azure, and Endpoint Management. Good knowledge of Active Directory and Hybrid Active Directory environments. Experience with backup and recovery solutions such as Veeam. Practical experience with network infrastructure, firewalls, and network security. Experience in information security, cybersecurity controls, compliance, vulnerability management, and audit readiness. Experience with IT vendors, software licensing, and technology cost optimization. Strong troubleshooting and problem-solving abilities. Good technical documentation and stakeholder communication skills. Ability to work independently, manage priorities, and support multiple business requirements. Willingness to provide occasional after-hours or weekend support when required.

Job Summary The purpose of this role is to work in a team setting and is accountable to the Consultant, Section Head and/or Department Chair. The Specialist acts under the guidance of the Consultant in the provision of clinical service and supports the Consultant in their duties. The specialist participates in the management of patients to the extent of his/her delineation of privileges. Research is a key and integral component to the Corporation’s Strategic aim to become an Academic Health System. The post holder must be able to contribute and support on delivering an integrated strategic vision and planning for Clinical, Research, Education and training which improves the quality of patient care. Qualifications and Experience. Arab Board Qualification or any equivalent Qualifications (Jordan, India, Sudan and others). Minimum of 3 years of post-qualification clinical experience in Neurosurgery, with experience in cerebrovascular and skull base surgery gained from a Government, Semi-Government, or Private Teaching Hospital after obtaining the relevant qualification. Valid medical license/registration from the home country and/or eligibility for licensing in Qatar Excellent interpersonal, communication, and teamwork skills Commitment to high standards of patient care, patient safety, and clinical excellence

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Customer Operations Specialist (Contracts, Salesforce, DocuSign) – Remote Contract Management | Salesforce | DocuSign | Customer Operations Position Type: Full-Time, Remote Working Hours: U.<br>S. Business Hours About the Role We’re hiring for our client, a growing U.<br>S.-based company, seeking a Customer Operations Specialist to take ownership of contract lifecycle management, contract execution, CRM accuracy, and customer operational follow-through across a large customer portfolio.<br> This is an execution-heavy, ownership-driven operations role — not passive administrative work.<br> You will: Own contract data and contract execution workflows Drive contract completion through daily outreach and follow-ups Maintain CRM accuracy and reporting integrity Ensure contracts align with billing and recurring revenue operations This role is ideal for someone who thrives in structured, high-volume, detail-oriented environments and follows through relentlessly until tasks are completed.<br> What You’ll Own Contract Ownership &amp; Accuracy Own customer contracts from initiation through execution Maintain a single source of truth for: Contract status Contract terms Coverage and account details Ensure all records are: Accurate Complete Audit-ready Maintain structured document storage and organization Contract Tracking &amp; Data Management Maintain master tracking sheets using: Google Sheets Microsoft Excel Track: Renewal dates Contract durations Special terms Account status Clean and remove inactive accounts Prepare contract data for CRM accuracy within Salesforce Contract Outreach &amp; Execution Identify customers without signed contracts Conduct high-volume outbound outreach via: Email Phone calls Clearly explain: Pricing Terms Service value Send agreements through DocuSign Drive contracts through the full execution cycle: Sent Followed up Signed Completed Maintain consistent follow-up discipline until closure CRM &amp; Revenue Alignment Update contract information and RMR (Recurring Monthly Revenue) in Salesforce Log all customer activity and updates for audit tracking Improve CRM data quality through contract interactions Ensure operational data remains clean and accurate Agreement &amp; Documentation Management Create and manage agreements for: New services Account updates Transfers and changes Ensure all documentation is: Properly executed Properly stored Fully compliant Support account transfers and operational documentation workflows AutoPay &amp; Compliance Ensure AutoPay enrollment for applicable accounts Track exceptions and required adjustments Maintain compliance and documentation standards Collections Support Conduct follow-ups on overdue accounts when required Log all collection activity within the CRM Support overall revenue collection efforts Reporting &amp; Performance Tracking Deliver daily reports covering: Outreach activity Contracts sent and signed Progress metrics Contract coverage improvements Maintain visibility into execution and operational performance Process Improvement Identify workflow inefficiencies and operational gaps Improve: Outreach scripts Templates Tracking systems Contract workflows Help increase contract adoption and execution speed What Makes You a Strong Fit You are</span></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Campus &amp; Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus &amp; Community.<br> The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&amp;C standards.<br> The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs.<br> It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities.<br> Responsibilities Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels.<br> Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates.<br> Publish approved announcements and manage, update, and maintain assigned sections of the C&amp;C website using CMS platforms.<br> Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools.<br> Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite.<br> Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&amp;C branding guidelines.<br> Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs.<br> Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages.<br> Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software.<br> Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events.<br> Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field.<br> Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications.<br> Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools.<br> Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience.<br> Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy.<br> Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation.<br> Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks.<br> Demonstrated capacity to work independently on defined tasks while following appropriate guidance.<br> Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.<br></span> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary We are seeking an experienced Senior Data Protection &amp; Privacy Specialist to support the organization s data protection and privacy governance initiatives. The successful candidate will be responsible for managing day-to-day privacy operations, conducting privacy risk assessments, reviewing personal data management processes, and supporting investigations and complaint handling related to personal data protection. The role requires a strong understanding of data protection regulations, cybersecurity principles, privacy governance, and emerging technologies to ensure the organization s compliance with applicable legal and regulatory requirements. Key Responsibilities Perform day-to-day operational activities related to data protection, including receiving and handling complaints, investigations, and privacy-related inquiries. Review and assess Personal Data Management Systems to ensure compliance with applicable privacy requirements and best practices. Conduct Personal Data Privacy Risk Assessments and provide recommendations to mitigate identified risks. Evaluate requests involving the processing of sensitive or special-category personal data and submit recommendations to management for approval. Execute and support procedures related to privacy complaints, investigations, and incident handling. Assist in ensuring compliance with organizational policies and applicable data protection regulations. Prepare reports, documentation, and recommendations related to privacy assessments and investigations. Collaborate with internal stakeholders to promote privacy awareness and support continuous improvement of data protection practices.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Requirements</h2><p>Qualifications</p><ul><li>Education Bachelor's or Master's degree in Computer Science, Information Technology, Information Security, Cybersecurity, or a related discipline.</li><li>Professional Certifications Candidates holding one or more of the following certifications will be preferred: Certified Information Privacy Manager (CIPM) Certified Information Privacy Professional (CIPP) Equivalent Data Protection or Privacy certifications</li><li>Experience Minimum 8 years of relevant professional experience in data protection, privacy, information security, cybersecurity, compliance, or related fields.</li><li>Required Skills &amp; Knowledge Strong knowledge of data protection and privacy principles. Understanding of cybersecurity concepts, cyber threats, and vulnerabilities. Knowledge of data protection laws, regulations, governance frameworks, policies, and procedures. Familiarity with Artificial Intelligence (AI), blockchain, and other emerging technologies and their impact on privacy. Technical understanding of computer networking concepts, network protocols, and network security methodologies. Experience conducting privacy risk assessments and supporting privacy compliance activities. Strong analytical, problem-solving, documentation, and report-writing skills. Excellent communication and stakeholder management skills. Ability to manage multiple priorities while maintaining a high level of accuracy and professionalism.</li><li>Language Requirements English: Required (written and spoken). Arabic: Preferred but not mandatory.</li><li>Additional Required Skills and Knowledge: Strong understanding of cybersecurity and privacy principles. Familiarity with cyber threats and vulnerabilities. Knowledge of laws, policies, procedures, and governance related to data protection and privacy. Awareness of emerging technologies, including artificial intelligence and blockchain. Technical expertise in computer networking concepts, protocols, and network security methodologies. Excellent communication skills.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><span>We are seeking a Key Accounts Specialist who will be responsible for providing senior-level technical, operational, and project coordination support for key electrical accounts, bulk supply customers, and strategic utility projects. The role acts as a primary technical focal point for key customers, ensuring quality service delivery, smooth project execution, customer satisfaction, and compliance with company standards, ISO requirements, and health and safety regulations.</span></span></p><br><p><b><span><span>Key Responsibilities</span></span></b></p><br><ul><li><span><span>Act as the primary technical focal point for key electrical accounts and bulk supply customers.</span></span></li><li><span><span>Support the design, review, and implementation of electrical solutions for bulk electrical customers.</span></span></li><li><span><span>Coordinate with clients, internal departments, contractors, consultants, and stakeholders to ensure smooth execution of bulk electrical projects.</span></span></li><li><span><span>Monitor the performance, quality, efficiency, and reliability of bulk electrical operations and services.</span></span></li><li><span><span>Review customer requirements, technical submissions, project documents, service requests, and project deliverables.</span></span></li><li><span><span>Provide after-sales technical support, follow-up, and resolution of technical or service-related issues.</span></span></li><li><span><span>Support the planning, coordination, and delivery of complex utility projects related to key accounts.</span></span></li><li><span><span>Ensure service delivery is aligned with approved standards, customer expectations, and project timelines.</span></span></li><li><span><span>Prepare performance summaries, customer feedback reports, technical updates, and recommendations for management review.</span></span></li><li><span><span>Identify areas for improvement and support continuous improvement initiatives related to key account service delivery.</span></span></li><li><span><span>Mentor engineers and team members involved in key account management, technical coordination, and service support.</span></span></li><li><span><span>Support business continuity, risk management, and customer satisfaction objectives.</span></span></li><li><span><span>Ensure compliance with company standards, ISO requirements, approved procedures, and Health &amp; Safety regulations.</span></span></li><li><span><span>Maintain proper documentation and records related to customer accounts, project activities, reports, and service issues.</span></span></li><li><span><span>Perform any other duties assigned by senior management.</span></span></li></ul><br><span>Requirements</span><p><b><span><span><span>Qualification Requirements</span></span></span></b></p><br><ul><li><span><span><span>Bachelor’s degree in Electrical Engineering or a related engineering discipline.</span></span></span></li><li><span><span><span>PMP, PRINCE2, or equivalent project management certification is required/preferred.</span></span></span></li><li><span><span><span>Minimum 13+ years of relevant experience in electrical engineering, metering operations, key account management, utility operations, or utility project management.</span></span></span></li><li><span><span><span>Strong experience in managing bulk customers and complex utility projects.</span></span></span></li><li><span><span><span>Good understanding of electrical systems, utility operations, bulk supply arrangements, metering operations, and service delivery frameworks.</span></span></span></li></ul><p><b><span><span><span>Skills and Competencies</span></span></span></b></p><br><ul><li><span><span><span>Strong technical knowledge in electrical engineering and utility operations.</span></span></span></li><li><span><span><span>Excellent client-facing, stakeholder management, and customer relationship management skills.</span></span></span></li><li><span><span><span>Strong project coordination and service delivery management abilities.</span></span></span></li><li><span><span><span>Excellent communication, coordination, and leadership skills.</span></span></span></li><li><span><span><span>Strong problem-solving, decision-making, and analytical skills.</span></span></span></li><li><span><span><span>Ability to manage complex customer requirements and technical issues.</span></span></span></li><li><span><span><span>Ability to mentor and guide engineers and team members.</span></span></span></li><li><span><span><span>Good reporting, documentation, and presentation skills.</span></span></span></li><li><span><span><span>Strong focus on quality, compliance, safety, and customer satisfaction.</span></span></span></li><li><span><span><span>Written and spoken English is essential; Arabic is preferred.</span></span></span></li></ul><p><b><span><span><span>Preferred Experience</span></span></span></b></p><br><ul><li><span><span><span>Experience working with utility companies, bulk electrical customers, metering operations, or electrical distribution projects.</span></span></span></li><li><span><span><span>Experience handling strategic accounts, customer escalations, project deliverables, and technical coordination.</span></span></span></li><li><span><span><span>Experience working in environments with ISO, safety, risk management, and business continuity requirements.</span></span></span><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Cold Email Outreach Specialist (Outbound Email &amp; Lead Generation) – Remote Position Type: Full-Time, Remote Location: Middle East Preferred Working Hours: U.<br>S. Client Business Hours About the Role At Pavago, one of our clients is hiring a Cold Email Outreach Specialist to generate qualified sales opportunities through strategic outbound email campaigns.<br> This is a hands-on, performance-driven role where you’ll own the entire cold email process—from building targeted prospect lists and writing personalized outreach to managing deliverability, optimizing campaigns, and qualifying inbound responses.<br> Success in this role comes from combining strong copywriting, technical deliverability knowledge, and a data-driven approach to consistently generate qualified pipeline for the sales team.<br> If you’re passionate about outbound prospecting, enjoy experimenting with messaging, and understand what it takes to keep campaigns landing in inboxes—not spam folders—this role is for you.<br> What You’ll Own Prospect Research &amp; List Building Build highly targeted prospect lists using: Apollo ZoomInfo LinkedIn Sales Navigator Crunchbase Similar prospecting platforms Segment prospects by: Industry Company size Job title Geography Ideal Customer Profile (ICP) Verify and clean contact data using: NeverBounce ZeroBounce Clearout Maintain organized prospect databases and outreach lists.<br> Cold Email Campaign Management Write personalized cold email copy, subject lines, and calls-to-action.<br> Build and launch multi-step outbound sequences (4–8 touchpoints).<br> Personalize messaging using company and prospect research.<br> Monitor campaign performance daily.<br> Continuously optimize campaigns based on engagement and reply metrics.<br> Deliverability &amp; Inbox Management Manage inbox reputation using platforms such as: Instantly Lemlist Smartlead Mailwarm Monitor: Bounce rates Spam scores Sender reputation Inbox health Rotate sending domains and inboxes to maximize deliverability.<br> Identify and resolve deliverability issues before campaign performance declines.<br> Campaign Optimization &amp; Reporting Conduct A/B testing on: Subject lines Messaging CTAs Send times Track key metrics including: Open rates Positive reply rates Bounce rates Conversion rates Prepare campaign performance reports and recommend improvements.<br> Document testing results and optimization history.<br> Lead Qualification &amp; CRM Management Review campaign replies and categorize responses accurately.<br> Identify qualified prospects and route them to the sales team.<br> Maintain accurate CRM records using: HubSpot Salesforce Zoho CRM Similar CRM platforms Ensure outreach data remains organized and up to date.<br> Compliance &amp; Best Practices Ensure campaigns comply with: CAN-SPAM GDPR CCPA Maintain suppression and unsubscribe lists.<br> Follow outbound email best practices to protect sender reputation.<br> What Makes You a Strong Fit Excellent persuasive and concise writing skills.<br> Strong analytical mindset with a focus on performance improvement.<br> Comfortable using outbound automation and deliverability tools.<br> Organized, proactive, and highly execution-focused.<br> Strong attention to detail.<br> Continuously tests, learns, and optimizes campaign performance.<br> Required Experience &amp; Skills Experience 1–2+ years of experience in: Cold Email Outreach Outbound Lead Generation Sales Development (SDR) Outbound Marketing Technical Skills Hands-on experience with: Apollo Instantly Lemlist Smartlead Woodpecker Similar outreach platforms Experience writing cold email campaigns.<br> Strong Excel or Google Sheets skills.<br> Excellent written English communication.<br> Nice-to-Have Experience managing large-scale email deliverability.<br> Understanding of: DNS SPF DKIM DMARC Experience supporting B2B SaaS, agencies, or service businesses.<br> Experience collaborating with SDRs or Account Executives.<br> Familiarity with outbound automation workflows and CRM integrations.<br> What a Typical Day Looks Like Build and refine prospect lists.<br> Launch and monitor outbound email campaigns.<br> Review inbox health and deliverability metrics.<br> Optimize messaging, targeting, and campaign performance.<br> Qualify interested prospects and hand them off to sales.<br> Update CRM records and maintain campaign documentation.<br> In short: You own outbound email execution—from research and personalization to optimization and lead qualification—ensuring a consistent flow of qualified opportunities into the sales pipeline.<br> Key Metrics for Success (KPIs) High email open rates.<br> Positive reply and conversation rates.<br> Low bounce rates and strong inbox health.<br> Consistent campaign execution and optimization.<br> Accurate CRM documentation.<br> Growth in qualified outbound pipeline.<br> Why Join Us?<br> Own the complete outbound email process from strategy to execution.<br> Work with modern sales engagement and automation tools.<br> Directly influence pipeline growth and revenue generation.<br> Performance-driven environment with measurable impact.<br> Opportunities to grow into: Senior Outbound Specialist Sales Development Team Lead Outbound Growth Manager Revenue Operations Interview Process Initial Phone Screen Spark Hire Intro Video (3–5 minutes) Recruiter Interview Practical Assessment (Cold Email Sequence Exercise) Client Interview Offer &amp; Onboarding What Happens After You Apply Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video .<br> This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.<br> Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team.<br> This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.<br> Don’t overthink it—you can record your video as many times as you’d like before submitting it.<br> Only your final submission will be reviewed.<br> Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.<br> Apply Now If you’re passionate about outbound prospecting, enjoy writing high-performing cold emails, understand email deliverability, and want to help generate qualified sales opportunities through data-driven outreach, we’d love to hear from you.<br> Apply today and become a key contributor to building a predictable outbound pipeline.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> General information <br> Organisation About SPIE Global Services Energy <br> <br>As an international subsidiary of the SPIE Group present in around 30 countries in Europe, Africa, Asia Pacific, the Middle East and Americas, SPIE Global Services Energy operates across the entire energy production infrastructure value chain, from design to maintenance. SPIE Global Services Energy relies on an extensive local network to quickly deploy resources and meet its customers' needs in the safest possible conditions. <br> <br>Drawing on the expertise of its 5,000 employees, SPIE Global Services Energy helps players in the oil, gas and renewable energies industries improve the technical performance of their infrastructure, increase their energy efficiency and reduce their carbon footprint. <br> <br>With 55,000 employees and a strong local presence, SPIE group achieved in 2025 consolidated revenue of €10.4 billion and consolidated EBITA of €793 million.&nbsp;&nbsp; <br> Reference 2026-44206&nbsp;&nbsp; <br> <br>Position description Job title <p>Material Planning Specialist M/F</p><br><br> Contract type <p>Fixed-term-contract</p><br><br> Contractual hours <p>Full time</p><br><br> Contract duration <p>3 years</p><br><br> Job description <br><p>We currently have an opportunity within SPIE Global Services Energy, Qatar, for a:</p><br><br><p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<strong>Material Planning Specialist</strong></p><br><br><br><p>Job Purpose:</p><br><br><p>Main actor on the contribution to the development and improvement of sustainable system for material management and Planning<br>The position will be interfacing with other entities within the NOC. He will be the representative on the management and improvement of the work process developed through SAP System, including communication with the Warehouse and others stakeholders within the M&amp;I organization</p><br><br><br><p>Your main duties will be to: -</p><br><br><br><ul><li>Responsible to create processes and procedures to support maintenance material management and drive continuous improvement.</li><li>Drive an Incident Free environment through establishing and maintaining a strong safety culture.<br>• Responsible for ensuring positive HSE performance by personnel, contractors and others working under the influence of the position.<br>• Ensuring compliance with HSE legislation, company standards and procedures under the area of responsibility to ensure employee safety, legislative compliance and responsible environmental attitude.<br>• Identify opportunities to improve efficiency of all Maintenance material management activities, processes and procedures.• Provide first level specialist advice and guidance to onshore and Site / offshore personnel on the management / movement of Maintenance related materials.<br>• Provide administrative support to onshore / Site / offshore personnel on the management / movement of Maintenance related materials.<br>• Act as focal, in liaison with Warehouse personnel, to ensure continuous flow of materials / equipment for repair / refurbishment and return to stock / offshore.<br>• Liaise with Maintenance stakeholders to ensure effective and efficient management of materials.<br>• Interface with the Campaign / Shutdown &amp; Base Operation Material Coordinators to ensure efficient tracking / bagging and tagging of materials.<br>• Interface with Warehouse personnel to ensure robust material management and storage / preservation of Maintenance related materials.<br>• Interface with Warehouse personnel / Contactors to ensure adequate management, refurbishment / replenishment and storage of Special Tooling, Turbine Kits etc.<br>• Support the repair process for Maintenace related equipment, which may include visits to local vendor workshops and warehouses.<br>• Act as focal for QA / QC material status / issues in liaison with the Technical Materials Administrator (TADM).<br>• Participate, as appropriate, in Maintenance material management / Warehouse audits.<br>• Ensure all related certification / documentation is coordinated and managed / stored effectively utilising NOC Document management processes and procedures.</li></ul><br> <br> Profile <br><br><br><p>Bachelor's Degree in Engineering or a related discipline.<br>Extensive experience and strong knowledge of Material Management, Warehouse Operations, Logistics, and associated business processes.<br>Minimum 10 years of experience in the Oil &amp; Gas industry, preferably in a Warehouse, Logistics, or Materials Management environment.<br>Proven experience working with computerized maintenance management systems such as SAP and PALM.<br>Strong proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and other business applications.<br>Good understanding and practical knowledge of Primavera planning and scheduling tools.<br>Sound understanding and application of industry process safety standards, guidelines, and procedures.<br>Strong knowledge of equipment maintenance processes, inventory control, material planning, and warehouse management practices.<br>Excellent command of the English language, with strong written and verbal communication skills.<br>Effective interpersonal, organizational, and coordination skills with the ability to work in a multidisciplinary environment.<br>Strong analytical and problem-solving abilities with a high level of computer literacy.</p><br><br> <br>Working at SPIE What can we offer you? <br><p>We offer long-term contract with attractive daily rate, insurance coverage, transportation &amp; expat standard accommodation</p><br><br> <br>Position location Location <br> Doha, Qatar <br>Candidate criteria Minimum level of experience required <p>6 years or more</p><br><br> Required authorisations <br><p>FTW</p><br><br> <br> Languages <p>English (C-Professional working proficiency)</p><br><br>Our ambition Combining our differences <br><p>SPIE Global Services Energy is committed to promote diversity. This position is opened to people with disabilities</p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Talent Acquisition Specialist Position Type: Full-Time, Remote Working Hours: EST Business Hours About the Role Pavago is seeking a passionate and proactive Talent Acquisition Specialist to join our growing recruitment team.<br> This role plays a critical part in identifying, attracting, and hiring exceptional talent for a diverse range of client positions across multiple industries.<br> This is more than just sourcing resumes—you will own the recruitment lifecycle from job posting through candidate presentation while delivering an outstanding experience for both candidates and clients.<br> If you thrive in a fast-paced environment, enjoy connecting great talent with exciting opportunities, and take pride in building strong hiring pipelines, we'd love to hear from you.<br> ResponsibilitiesCandidate Sourcing &amp; Recruitment Create and publish engaging job postings across multiple hiring platforms.<br> Source high-quality candidates through LinkedIn, job boards, networking, referrals, and other recruitment channels.<br> Review applications and conduct initial candidate screenings.<br> Build and maintain strong talent pipelines for current and future hiring needs.<br> Identify passive candidates through proactive sourcing strategies.<br> Candidate Assessment &amp; Interviewing Conduct structured interviews to evaluate candidates' technical skills, communication abilities, and cultural fit.<br> Assess candidate suitability based on client requirements.<br> Prepare comprehensive interview evaluations and hiring recommendations.<br> Present shortlisted candidates to clients with detailed profiles highlighting their strengths and qualifications.<br> Interview Coordination Coordinate interviews between candidates and hiring managers.<br> Manage interview scheduling and ensure a smooth recruitment experience.<br> Maintain regular communication with candidates throughout every stage of the hiring process.<br> Provide timely updates and feedback whenever possible.<br> Client Collaboration Develop a strong understanding of each client's hiring requirements, business goals, and company culture.<br> Work closely with internal stakeholders to refine candidate profiles and hiring strategies.<br> Deliver exceptional client service by presenting highly qualified candidates efficiently.<br> Recruitment Operations Maintain accurate candidate records within the Applicant Tracking System (ATS).<br> Keep recruitment pipelines organized and up to date.<br> Support onboarding activities to ensure a seamless transition for successful candidates.<br> Continuously improve recruitment workflows and sourcing strategies.<br> What Makes You a Strong Fit You genuinely enjoy connecting talented people with great career opportunities.<br> You are highly organized and can manage multiple hiring processes simultaneously.<br> You communicate confidently with candidates, clients, and internal stakeholders.<br> You proactively solve recruitment challenges instead of waiting for direction.<br> You take ownership of your roles and consistently deliver results.<br> You thrive in a remote, fast-paced, and collaborative environment.<br> Required Experience &amp; SkillsMust-Have Previous experience in Talent Acquisition, Recruitment, or a similar hiring role.<br> Strong experience sourcing candidates through LinkedIn, job boards, referrals, and networking.<br> Excellent verbal and written English communication skills.<br> Experience conducting structured candidate interviews.<br> Ability to evaluate candidate qualifications and cultural fit.<br> Strong organizational and time-management skills.<br> Experience coordinating multiple recruitment processes simultaneously.<br> Familiarity with Applicant Tracking Systems (ATS) and recruitment platforms.<br> Proficiency with video conferencing tools for remote interviews.<br> Ability to work independently while managing competing priorities.<br> Nice-to-Have Bachelor's degree in Business, Human Resources, or a related field.<br> Experience recruiting for remote or international positions.<br> Experience working in a recruitment agency or staffing environment.<br> Knowledge of Boolean search and advanced sourcing techniques.<br> Experience recruiting across multiple industries and functional roles.<br> What Does a Typical Day Look Like?<br> Your day begins by reviewing active hiring priorities, responding to new applications, and sourcing candidates across multiple platforms.<br> Throughout the day, you conduct candidate interviews, coordinate client interviews, communicate with hiring managers, and present qualified candidates for open positions.<br> You'll maintain ATS records, manage recruitment pipelines, support onboarding activities, and continuously build relationships with talented professionals for future opportunities.<br> Success in this role comes from consistently identifying high-quality talent, delivering an excellent candidate experience, and helping clients hire exceptional people.<br> Key Performance Indicators (KPIs) Time-to-Fill Quality of Candidates Submitted Interview-to-Offer Ratio Candidate Response Rate Client Satisfaction ATS Data Accuracy Candidate Experience Offer Acceptance Rate You Are the Right Person If.<br>.. You enjoy building relationships with people.<br> You are naturally curious and know how to uncover great talent.<br> You can confidently assess candidates through structured interviews.<br> You stay organized even while managing multiple open roles.<br> You are proactive, resourceful, and accountable.<br> You enjoy working in a fast-moving recruitment environment.<br> Interview Process Initial Recruiter Screening Video Interview Final Team Interview Background &amp; Reference Checks Offer Stage</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Total Rewards Specialist is accountable for supporting the development and implementation of the Total Rewards Strategies. As the subject matter expert for Total Rewards Programs, specific responsibilities include performing job evaluation, market benchmarking, salary analysis, cost-modeling, and analytics; and recommending improvements to the Total Rewards processes, practices, and policies.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Support the design, development and execution of Total Reward plans and programs including salary and benefits policy and structure, salary planning, bonus and incentive scheme, recognition program, and benefit costing.</p><br> <p>Conduct salary analysis and monitors the consistency and effectiveness of compensation policies, guidelines, and procedures.</p><br> <p>Identify, recommend, and implement revisions to warrant internal equity, and ensure the salary program is affordable, cost effective, and consistent with organizational objectives.</p><br> <p>Conduct market research, interprets market data, and performs analysis to ensure competitive positioning within the market. Proposes market adjustments and/or updates to salary ranges, incentive, benefits structure, and policy and guidelines based on market trends and practice.</p><br> <p>Ensure compliance with Total Rewards Strategy, policies, and practices by identifying risk, developing audit methodologies, evaluating audit results, and delivering corrective actions.</p><br> <p>Provide expert guidance and support to the key stakeholder on Total Reward programs, variable pay, job evaluations, pay equity, rewards and recognition, and benefits plans.</p><br> <p>Evaluate positions at all levels of the organization utilizing external market data and internal position comparisons.</p><br> <p>Monitor trends affecting pay and benefits and assess impact. </p><br> <p>Monitor market conditions and governmental regulation changes to ensure compliance, and keep leadership informed while recommending applicable changes as appropriate/per best practice,</p><br> <p>Perform qualitative and quantitative analysis using spreadsheets, modeling, and statistical tools to develop and support conclusions and recommendations.</p><br> <p>Apply knowledge of total rewards theories and practices when identifying issues, developing solutions, and making recommendations.</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p> Comprehensive knowledge of compensation and benefits principles, practices, and regulations to design and administer competitive total rewards programs.</p><br> <p>Strong analytical skills are essential for evaluating compensation data, conducting market analysis, and making recommendations for salary structures and incentive plans.</p><br> <p>Proficiency in HRIS (Human Resources Information Systems) and compensation software enables efficient management of compensation data, administration of benefits programs, and generation of reports.</p><br> <p>Experience in project management and communication skills are vital for coordinating total rewards initiatives, collaborating with cross-functional teams, and effectively communicating compensation and benefits information to employees.</p><br> <p>Knowledge of employee relations and employment law enhances the ability to ensure compliance with regulations, resolve employee concerns related to compensation and benefits, and maintain fairness and equity in total rewards programs.</p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 8 year(s) working experience, 5 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Leadership<br>Resilience<br>Quality<br>Employee benefits management L3<br>Digital Integration L3<br>SAP ERP Human Resources L3<br>Compensation Analysis L3<br>Job Evaluation L3<br>Agility<br>AI Fluency<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree<br>Professional Qualification<br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Specialist - Facilities Management (Soft Services &amp; HSE)<br> <strong>Job Details</strong><br> <strong>Position Title: Specialist - Facilities Management (Soft Services &amp; HSE)<br> Reports To: Head – Technical Facilities<br> Division: Facilities Management<br> Department: Operations and Services</strong><br> <strong>Job Purpose</strong><br> <strong>The Facilities Management Specialist supports the delivery of reliable, compliant, and cost-effective facilities and services across one or multiple sites in Qatar</strong><br> <strong>Reporting to the Head of Technical Facilities, the role coordinates daily maintenance operations, work orders, vendor and subcontractor activities, procurement support, and client reporting</strong><br> <strong>Key Accountabilities</strong><ul><li><strong>Manage and track work orders, ensuring appropriate prioritisation, assignment, follow-up, and closure, with clear updates provided to requestors and stakeholders. </strong></li><li><strong>Coordinate day-to-day building maintenance activities, including HVAC, electrical, plumbing, fire and life safety systems, pumps, generators, and UPS systems where applicable, to ensure continuity of operations and adherence to site procedures. </strong></li><li><strong>Plan, schedule, and monitor preventive maintenance activities. Maintain service reports, checklists, and asset history records to support audit readiness. </strong></li><li><strong>Coordinate external vendors and subcontractors, including scope clarification, site access, permits to work where required, supervision, verification of completed work, and punch-list closeout. </strong></li><li><strong>Support procurement activities by raising service and material requests, collecting and tabulating quotations, coordinating technical clarifications, and following purchase order and approval workflows. </strong></li><li><strong>Assist with contract administration, planned maintenance completion, and service deliverables. Support the preparation of variations, renewal inputs, and supporting evidence. </strong></li><li><strong>Conduct routine site inspections and condition assessments. Issue corrective actions, track risks and recurring issues, and verify closeout. </strong></li><li><strong>Maintain QA/QC and technical documentation, including method statements, inspection checklists, test results, as-built records, and O&amp;M manuals where applicable, to support quality benchmarks and handover. </strong></li><li><strong>Support QHSE and Integrated Management System requirements by coordinating toolbox talks, ensuring permit-to-work compliance, supporting incident and near-miss reporting, and maintaining required safety records and training logs. </strong></li><li><strong>Support mobilisation, demobilisation, and moves, additions, and changes, including site readiness, service activation, inventory checks, access coordination, and closeout documentation. </strong></li><li><strong>Track invoices, delivery notes, and service completion certificates. Support cost control by monitoring consumption and expenditure against budget and highlighting variances to the Operations Manager. </strong></li><li><strong>Prepare periodic client and internal reports, including work-order metrics, KPI dashboards, vendor performance, issue logs, and preventive maintenance compliance. Support meeting minutes and action tracking as required. </strong></li></ul><strong>Communications and Working Relationships</strong><br> <strong>Internal</strong><ul><li><strong>Head of Technical Facilities </strong></li><li><strong>Director of Operations and Services </strong></li><li><strong>Function heads across the organisation </strong></li><li><strong>Relevant committees </strong></li></ul><strong>External</strong><ul><li><strong>Client representatives </strong></li><li><strong>Site supervisors and technicians </strong></li><li><strong>MEP subcontractors </strong></li><li><strong>Suppliers </strong></li><li><strong>Consultants, where applicable </strong></li><li><strong>Security </strong></li><li><strong>IT </strong></li><li><strong>QHSE and EH&amp;S teams </strong></li></ul><strong>Context, Work Environment and Decision-Making Authority</strong><ul><li><strong>The role is primarily site-based, supporting facilities and service-delivery activities across assigned locations and liaising with internal and external stakeholders as required. </strong></li><li><strong>Work is carried out in a mixed environment comprising office and operational areas, with routine adherence to site access controls, safety requirements, and company procedures. </strong></li><li><strong>Uses judgement to coordinate day-to-day priorities, support issue resolution, and maintain accurate records and updates within agreed processes and service expectations. </strong></li><li><strong>Escalates non-routine matters and decisions with material safety, operational, contractual, or financial implications to the appropriate manager for direction or approval. </strong></li></ul><br> <br> <br> <br> <br> <br> <br> <br> <br> <strong>Qualifications, Experience and Skills</strong><br> <strong>Required Qualifications and Experience</strong><ul><li><strong>Bachelor’s degree in Facilities Management, Electrical or Mechanical Engineering, Building Services, or a related field. </strong></li><li><strong>5–8+ years of experience in facilities operations or coordination, MEP maintenance administration, property management, or a related role. </strong></li><li><strong>Good working knowledge of building services and maintenance concepts, including HVAC, electrical, plumbing, and fire and life safety systems, with the ability to coordinate technical support. </strong></li><li><strong>Hands-on experience using work-order systems and maintaining accurate service records. </strong></li><li><strong>Ability to interpret basic drawings, floor plans, maintenance procedures, and HSE documentation, with strong attention to detail. </strong></li><li><strong>Strong customer service and coordination skills, with the ability to manage multiple priorities and work effectively with technicians, vendors, and clients. </strong></li><li><strong>Proficiency in Microsoft Office, including Excel, Word, and Outlook, with the ability to prepare clear reports, trackers, and KPI summaries. </strong></li><li><strong>Awareness of QHSE practices, including permit-to-work processes and risk assessments, and willingness to complete required site safety training. </strong></li><li><strong>IOSH qualification preferred. </strong></li><li><strong>NEBOSH qualification. </strong></li></ul><strong>Preferred Qualifications and Experience</strong><ul><li><strong>Facilities or maintenance certifications, such as IFMA FMP, CFM, or BOMI, and/or applicable safety training such as OSHA 10 or OSHA 30. </strong></li><li><strong>Experience supporting multi-site facilities management operations and/or MEP projects, including fit-out, EPC, refurbishment, or handover support. </strong></li><li><strong>Exposure to procurement, vendor negotiation support, invoice verification, and basic budget tracking. </strong></li><li><strong>Experience maintaining QA/QC, inspection, and handover documentation, including as-built drawings, O&amp;M manuals, and asset registers, with audit-ready recordkeeping. </strong></li><li><strong>Knowledge of sustainability practices, including energy management and waste diversion, and/or familiarity with local authority and regulatory coordination in Qatar, where applicable. </strong></li></ul><strong>Skills and Competencies</strong><ul><li><strong>Organisational skills: Ability to prioritise competing requests and follow through to closure. </strong></li><li><strong>Problem-solving: Ability to troubleshoot issues, gather relevant facts, and coordinate appropriate resources. </strong></li><li><strong>Vendor management: Ability to communicate expectations, verify completion, and maintain accurate documentation. </strong></li><li><strong>Attention to detail: Accurate recordkeeping and maintenance of safety checklists and compliance documentation. </strong></li><li><strong>Collaboration: Ability to work effectively with occupants, IT, security, EH&amp;S teams, and external partners</strong></li></ul><br>With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil &amp; Gas, Power &amp; Renewables, Chemicals, Construction &amp; Infrastructure, Life Sciences, Mining and&nbsp;Manufacturing&nbsp;sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients. <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The KH Finance &amp; Revenue Cycle Management (RCM) Specialist is responsible for overseeing the financial operations and revenue cycle management of KAUST Health, ensuring accurate financial reporting, effective budget management, and efficient insurance claims processing.<br> The role focuses on validating invoices and quotations, managing end-to-end insurance claim activities, monitoring financial performance, and optimizing revenue collection while ensuring compliance with contractual agreements and healthcare regulations.<br> Working closely with healthcare operators, insurance providers, finance teams, and senior leadership, the specialist plays a key role in improving financial sustainability, minimizing claim denials, strengthening financial controls, and supporting strategic decision-making through data-driven financial analysis and reporting.<br> Key Responsibilities Review and validate invoices submitted by the healthcare operator to ensure accuracy, completeness, and compliance with contractual agreements before payment approval.<br> Evaluate and approve quotations for healthcare services by verifying pricing, scope, and alignment with agreed contracts and organizational policies.<br> Lead the annual budgeting process, including budget preparation, monitoring, forecasting, and expenditure control to support KAUST Health's financial objectives.<br> Prepare financial reports and conduct variance analysis, providing monthly financial insights, forecasting, and recommendations to improve operational and financial performance.<br> Manage the end-to-end Revenue Cycle Management (RCM) process, ensuring timely and accurate submission of insurance claims to all insurance providers.<br> Validate insurance claims by reviewing billing accuracy, medical coding, documentation, and compliance with payer requirements to minimize claim denials.<br> Monitor claim rejections, collections, and reimbursement performance, analyze denial trends, implement corrective actions, and improve cash flow and revenue recovery.<br> Lead reconciliation meetings with healthcare operators and insurance companies to resolve payment discrepancies, outstanding claims, billing issues, and account reconciliations.<br> Develop and present financial and revenue cycle KPIs to senior leadership, identifying financial risks, revenue optimization opportunities, and process improvement initiatives.<br> Ensure financial compliance and stakeholder collaboration by supporting internal and external audits, maintaining compliance with financial policies and healthcare regulations, and serving as the primary liaison between KAUST Health, Finance, healthcare operators, and insurance companies.<br> Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline (Finance or Accounting preferred).<br> Master's degree in Finance, Accounting, Business Administration, or Healthcare Management is preferred.<br> Professional certification such as CPA, CMA, ACCA, or equivalent is considered an added advantage.<br> Minimum of 6 years of professional experience, including at least 3 years in a leadership or specialist role in finance, healthcare finance, or revenue cycle management.<br> Proven experience in healthcare finance, including budgeting, financial planning, financial reporting, cost control, and expenditure management within hospitals or healthcare organizations.<br> Extensive knowledge of Revenue Cycle Management (RCM), including insurance claims processing, claim validation, reimbursement, denial management, collections, and financial reconciliation.<br> Strong financial analysis and reporting skills, with experience in budget preparation, forecasting, variance analysis, KPI reporting, and financial performance management.<br> Advanced Microsoft Excel proficiency, including Pivot Tables, XLOOKUP/VLOOKUP, financial modeling, dashboards, data analysis, and reporting; experience with ERP or healthcare financial systems is highly desirable.<br></span> </div>

<p>About the Role We're looking for a customer-focused and proactive Remote Customer Support Specialist to join our growing team. In this role, you'll help create exceptional customer experiences by providing timely support, resolving inquiries, and communicating effectively across multiple channels. If you enjoy helping people, solving problems, and delivering outstanding service, we'd love to hear from you. Key Responsibilities Customer Support Respond to customer inquiries via email, live chat, and phone in a professional and timely manner. Provide accurate information about products, services, policies, and processes. Assist customers with account questions, order updates, troubleshooting, and general support. Deliver empathetic, solution-oriented service that ensures a positive customer experience. Issue Resolution Investigate and resolve customer concerns efficiently. Escalate complex issues to the appropriate internal teams when needed. Accurately document customer interactions and resolutions in the CRM system. Follow up with customers to confirm issues have been fully resolved. Customer Experience Build lasting customer relationships through friendly, clear, and professional communication. Collect customer feedback and share insights that help improve products and services. Contribute to customer retention by consistently delivering high-quality support. Collaborate with teammates to maintain a positive, customer-first culture. Systems &amp; Administrative Support Use CRM platforms, support software, and communication tools effectively. Keep customer records accurate and up to date. Assist in maintaining internal knowledge bases, FAQs, and support documentation. Follow company procedures and quality standards to ensure consistent service. Qualifications 1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus. What We Offer Fully remote work with flexible scheduling. Competitive compensation based on experience and qualifications. Opportunities for professional development and career growth. A collaborative, supportive, and inclusive team environment. The opportunity to make a meaningful impact on customer satisfaction and company success. Long-term career opportunities within a growing organization. Diversity &amp; Inclusion We are committed to fostering a diverse, equitable, and inclusive workplace where everyone feels welcomed, respected, and empowered to succeed. We encourage applications from individuals of all backgrounds, experiences, and perspectives.</p><p><strong>Desired Candidate Profile</strong></p><p>1 2 years of experience in customer support, customer service, or a related role. Excellent written and verbal communication skills. Strong problem-solving abilities with a customer-first mindset. Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Professional, dependable, patient, and detail-oriented. Strong organizational and time management skills. Comfortable working independently in a remote environment. Experience with CRM platforms and customer support software is an advantage. Proficiency with Microsoft Office or similar productivity tools. High school diploma or equivalent required; additional education or relevant certifications are a plus.</p>

Please submit your CV in English and indicate your level of English proficiency.<br><br>Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment.<br><br>About The Role<br><br>You'll design coding tasks that challenge frontier AI coding agents. Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome. Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.<br><br>Responsibilities:<br><br>Invent a realistic developer scenario — a real bug, a broken ETL, a missing feature — not a toy problem Build a reproducible Docker environment with pinned dependencies Write a pytest that verifies outcomes, not specific commands — deterministic, non-flaky, and does not leak the fix Write an instruction.md that reads like a Jira ticket a developer would receive Write a reference solve.sh proving the task is solvable Calibrate difficulty so current state-of-the-art agents solve the task 20-60% of the time Iterate based on feedback from expert QA reviewers Later: review other authors' tasks as a QA reviewer<br><br>Not in scope<br><br>Data labeling, prompt engineering Production code to ship — you design problems and verification for AI agents Leetcode puzzles — scenarios must look like real developer work Not every candidate task ships — quality over quantity<br><br>Requirements<br><br>3+ years of production software development in one backend stack — Python, Go, Node.js, Java, or Rust. Depth in one stack beats breadth Python + pytest fluency — required regardless of primary stack. The task harness is pytest-based even when the broken app is in another language. Fixtures, parametrize, monkeypatch, timeouts, conftest.py Docker authoring — reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user Linux & Bash — comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail AI coding agent experience — Claude Code, Cursor, Roo Code, or similar, on non-trivial work. You can cite a specific time the AI was confidently wrong and how you caught it English — B2+ written<br><br>Not a fit<br><br>Data Science, ML, or Computer Vision engineers without backend-engineering output Manual QA testers without automation or test authoring Frontend-only, low-code / no-code, IT Support, or Business Analysts Engineers who have never written pytest from scratch Junior, intern, or assistant as the most recent role<br><br>Preferred Qualifications<br><br>Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (Num Py / PyTorch / Sci Py), Dev Ops, or Git internals Modern Python tooling (uv, poetry, pyproject.toml) Coverage tooling (pytest-cov, coverage.py, gcov, llvm-cov, kcov) Fuzzing or property-based testing (Hypothesis) Prior contribution to agent-evaluation benchmarks or related frameworks<br><br>Process<br><br>Apply → Pass qualification (90-minute sample-task screen + short behavioral interview) → Join a project → Complete tasks → Get paid.<br><br>Time commitment<br><br>Onboarding: :10 hours per first task Steady state: :5 hours per task, 2-4 parallel tasks per author Realistic weekly load: 8-20 hours. Higher volume available for top performers You choose when and how to contribute; tasks must be submitted by the deadline and meet acceptance criteria<br><br>Compensation:<br><br>Paid contributions, rates up to $35/hour*Task-based compensation equivalent to hourly rate, depending on performance and volume Some projects include incentive payments Rates vary based on expertise, skills assessment, location, project needs, and other factors. Higher rates may be provided to highly specialized experts. Lower rates may apply during onboarding or non-core project phases. Payment details are shared per project<br><br>Apply<br><br>Submit your CV via the Mindrift platform. Indicate your English level, note this role (Software Engineering Evaluation Specialist — Terminal Bench), and include a Git Hub profile link if available.

The Senior Marketing Specialist supports the development, implementation, monitoring, and evaluation of marketing and communications strategies to fully support the objectives of the business, maximizing exposure to local and international audiences.<br>Key Responsibilities:Support the development and delivery of the marketing strategy for QC+ business units, with a particular focus on in-house F&B operations, e-commerce, and retail activity. Develop and implement plans to ensure that the QC+ marketing strategy is successfully implemented by working closely with the QM marcomms function and key stakeholders in other QC+ and QM departments. Develop initiatives and programs to strengthen the brand value and reach of QC+ businesses (e.g., QC+ Gift Shop, IDAM by Alain Ducasse, Cass Art Qatar, etc.) and effectively drive increased revenues, working closely with the QM marcomms function to achieve positive outcomes. Develop and implement cross-channel digital marketing activity (incorporating SEM, SEO, social media, email marketing, etc.). Develop cross-platform advertising and promotional campaigns, ensuring compatibility with public relations efforts, obtaining required approvals for all advertising activity. Support the Head of Marketing & Communications with the development of marketing and communication budgets. Maximize use of targeted market information, including customer profile, behavior, and yield data, for the planning and evaluation of marketing and communications activity. Support the conduct of periodic analysis of the marketplace to evaluate market environment, audience groups and competitor offerings, recommending adaptations to QC+ communications accordingly. Develop and maintain strong relationships with QM marketing and PR focal points, museum and exhibitions department management, QM IT, and QM audience engagement functions. Conduct analysis of the results of marketing activity in order to gauge “return on investment” (where possible to evaluate a quantitative ROI) and identify learnings to improve future marketing activity.<br>Social Media:Develop and execute a comprehensive social media strategy that aligns with the company's overall marketing objectives. Assist in the development and maintenance of a structured calendar of marketing and communication activities. Ensure that content for social media channels is posted in a timely manner and that consumer reactions to posts/promotions are monitored. Monitor and report on social media performance metrics and use data to continually refine and improve the company’s social media strategy.<br>Content creation:Develop content and materials in support of QC+ marketing and communication activity including, but not limited to, content for social media, media kits, content for websites related to QC+ business etc. Maximize use of targeted market information, including customer profile, behavior and yield data, for the planning and evaluation of marketing and communications activity.<br>Qualifications:Degree in Marketing/PR or relevant discipline At least 6 years of experience in marketing or relevant position Well-developed computing skills including the understanding of relevant IT products and software (Microsoft Office, Word, Excel, Power Point)<br>Key Attributes:Fluent in English (oral and written); Arabic and/or other language is a plus PR and marketing skills – demonstrated entrepreneurial ability to grow business and drive revenue generation Ability to conduct (market) research Excellent visual, oral and written communication skills Experience of brand development and brand management Experience of creative content development and use of visualization software Technical skills around video, audio and digital content creation Knowledge of cross channel and cross platform tools Familiar with SEM strategies and SEM integration Actionable knowledge of SEO, social media, email and mobile marketing Understanding of digital and UX design Testing and analytical techniques, using analytics tools Knowledge of cross-platform ad buying Project management skills Knowledge of content management systems Understanding of content strategy Ability to build relationships within and across functions, balance individual and team goals respects others and value different perspectives

Job Summary We are seeking an experienced Application Support Specialist to provide end-to-end functional and technical support for the bank’s omni-channel applications, including branch banking web applications, mobile banking, retail internet banking, and corporate internet banking platforms. The role will be responsible for BAU support, incident and service request management, application monitoring, log analysis, preliminary RCA, release and deployment support, and coordination with development, QA, infrastructure, and business teams to ensure stable and reliable application operations. Key Responsibilities1. Application & BAU Support Handle BAU support emails, user queries, service requests, and incidents. Analyze, prioritize, troubleshoot, and resolve application issues. Ensure timely ticket updates and adherence to defined SLAs and compliance requirements. Escalate complex issues to development, infrastructure, or relevant technical teams.2. Application Monitoring & Troubleshooting Monitor application error logs, health logs, and performance metrics. Use App Dynamics (App D) or similar APM tools for application monitoring. Identify application anomalies, recurring incidents, and potential risks. Perform preliminary Root Cause Analysis (RCA) and document findings. Monitor dashboards and proactively identify issues before they impact users.3. Deployment & Release Management Support weekend deployments, application releases, and change activities. Perform functional and technical validation after deployments. Verify application availability and stability following releases. Coordinate with relevant teams during release and change windows.4. Technical & Infrastructure Support Participate in patch management, Disaster Recovery (DR) drills, database upgrades, and infrastructure activities. Perform application validation during DR exercises and technical maintenance. Support troubleshooting activities involving application, database, and Linux environments.5. Database & Application Support Perform basic troubleshooting using Oracle SQL and MySQL. Execute queries for data lookup, validation, and issue investigation. Review application logs and perform basic technical analysis. Use basic knowledge of Java, Java Script, and HTML to understand and troubleshoot application issues.6. Agile & Dev Ops Collaboration Participate in Agile ceremonies including stand-ups, sprint discussions, and retrospectives. Work closely with development, QA, infrastructure, Dev Ops, and business teams. Support Dev Ops-aligned release and operational processes. Contribute to continuous improvement of application support processes. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Experience in application support, production support, or IT operations. Strong analytical and troubleshooting skills. Ability to perform preliminary RCA and identify recurring issues. Good verbal and written communication skills. Ability to work effectively with cross-functional teams. Willingness to support weekend deployments and extended hours during critical releases. Required Technical Skills Oracle SQL & MySQLLinux/Unix servers and basic Linux commands Java – basic understanding Java Script – basic understanding HTML – basic understanding App Dynamics (App D) or similar APM/monitoring tools Application log monitoring and troubleshooting Incident and Service Request management Release and deployment support Patch management and DR support Preferred Skills Banking / Financial Services experience Omni-channel banking application experience Mobile Banking Retail Internet Banking Corporate Internet Banking Branch Banking applications API integrations and microservices Service Now, JIRA, Remedy, or similar ticketing systems Knowledge of Agile and Dev Ops practices Key Competencies Application troubleshooting Incident management Preliminary RCAProactive monitoring Problem-solving Attention to detail Ownership and accountability Customer-centric approach Team collaboration Ability to manage multiple priorities Strong communication skills